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Finance Receivables, Net - Aging (Details) - USD ($)
$ in Millions
Sep. 30, 2017
Dec. 31, 2016
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net $ 3,788 $ 3,854
Total Finance Receivables 3,788 3,854
Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 88 94
Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 3,700 3,760
United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1,992 2,138 [1]
Total Finance Receivables 1,992 2,138
United States | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 64 71
United States | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 1,928 2,067
United States | Finance and other services    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 593 618 [1]
Total Finance Receivables 593 618
United States | Finance and other services | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 14 17
United States | Finance and other services | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 579 601
United States | Government and education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 553 608 [1]
Total Finance Receivables 553 608
United States | Government and education | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 19 17
United States | Government and education | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 534 591
United States | Graphic arts    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 314 347 [1]
Total Finance Receivables 314 347
United States | Graphic arts | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 13 14
United States | Graphic arts | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 301 333
United States | Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 177 184 [1]
Total Finance Receivables 177 184
United States | Industrial | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 5 6
United States | Industrial | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 172 178
United States | Healthcare    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 142 143 [1]
Total Finance Receivables 142 143
United States | Healthcare | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 5 5
United States | Healthcare | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 137 138
United States | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 213 238 [1]
Total Finance Receivables 213 238
United States | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 8 12
United States | Other | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 205 226
Canada    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 391 378
Total Finance Receivables 391 378
Canada | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 5 3
Canada | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 386 375
Canada | Finance and other services    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 121 112
Canada | Government and education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 57 60
Canada | Graphic arts    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 97 100
Canada | Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 42 40
Canada | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 74 66
Europe    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1,339 1,286
Total Finance Receivables 1,339 1,286
Europe | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 16 17
Europe | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 1,323 1,269
France    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 472 454
Total Finance Receivables 472 454
France | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 3 3
France | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 469 451
U.K./Ireland    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 263 253 [1]
Total Finance Receivables 263 253
U.K./Ireland | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 3 3
U.K./Ireland | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 260 250
Central    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [2] 348 349
Total Finance Receivables [3] 348 349
Central | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed [3] 4 3
Central | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled [3] 344 346
Southern    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [4] 203 181
Total Finance Receivables [4] 203 181
Southern | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed [4] 6 7
Southern | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled [4] 197 174
Nordics    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [5] 53 49
Total Finance Receivables [5] 53 49
Nordics | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed [5] 0 1
Nordics | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled [5] 53 48
Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 66 52
Total Finance Receivables 66 52
Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 3 3
Other | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 63 49
Current | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 72 71
Current | United States | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 53 52
Current | United States | Finance and other services | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 12 13
Current | United States | Government and education | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 15 10
Current | United States | Graphic arts | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 12 13
Current | United States | Industrial | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 4 4
Current | United States | Healthcare | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 4 3
Current | United States | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 6 9
Current | Canada | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 4 3
Current | Europe | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 12 13
Current | France | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 3 3
Current | U.K./Ireland | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 3 2
Current | Central | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [3] 3 2
Current | Southern | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [4] 3 5
Current | Nordics | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [5] 0 1
Current | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 3 3
31-90 Days Past Due | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 7 15
31-90 Days Past Due | United States | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 4 12
31-90 Days Past Due | United States | Finance and other services | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 3
31-90 Days Past Due | United States | Government and education | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 4
31-90 Days Past Due | United States | Graphic arts | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 1
31-90 Days Past Due | United States | Industrial | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 1
31-90 Days Past Due | United States | Healthcare | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 1
31-90 Days Past Due | United States | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 2
31-90 Days Past Due | Canada | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 0
31-90 Days Past Due | Europe | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2 3
31-90 Days Past Due | France | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
31-90 Days Past Due | U.K./Ireland | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 1
31-90 Days Past Due | Central | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [3] 1 1
31-90 Days Past Due | Southern | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [4] 1 1
31-90 Days Past Due | Nordics | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [5] 0 0
31-90 Days Past Due | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days Past Due | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 9 8
90 Days Past Due | United States | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 7 7
90 Days Past Due | United States | Finance and other services | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 1
90 Days Past Due | United States | Government and education | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 3 3
90 Days Past Due | United States | Graphic arts | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days Past Due | United States | Industrial | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 1
90 Days Past Due | United States | Healthcare | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 1
90 Days Past Due | United States | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 1
90 Days Past Due | Canada | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days Past Due | Europe | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2 1
90 Days Past Due | France | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days Past Due | U.K./Ireland | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days Past Due | Central | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [3] 0 0
90 Days Past Due | Southern | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [4] 2 1
90 Days Past Due | Nordics | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [5] 0 0
90 Days Past Due | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days and Accruing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 88 97
90 Days and Accruing | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 47 56
90 Days and Accruing | United States | Finance and other services    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 9 11
90 Days and Accruing | United States | Government and education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 20 25
90 Days and Accruing | United States | Graphic arts    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 5 5
90 Days and Accruing | United States | Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 5 5
90 Days and Accruing | United States | Healthcare    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 5 5
90 Days and Accruing | United States | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 3 5
90 Days and Accruing | Canada    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 13 8
90 Days and Accruing | Europe    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 28 33
90 Days and Accruing | France    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 15 20
90 Days and Accruing | U.K./Ireland    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 1
90 Days and Accruing | Central    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [3] 6 5
90 Days and Accruing | Southern    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [4] 7 6
90 Days and Accruing | Nordics    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [5] 0 1
90 Days and Accruing | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net $ 0 $ 0
[1] The December 31, 2016 amounts have been revised to conform to 2017 presentation.
[2] Switzerland, Germany, Austria, Belgium and Holland.
[3] Switzerland, Germany, Austria, Belgium and Holland.
[4] Italy, Greece, Spain and Portugal.
[5] Sweden, Norway, Denmark and Finland.