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Finance Receivables, Net - Aging (Details) - USD ($)
$ in Millions
Mar. 31, 2017
Dec. 31, 2016
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net $ 3,817 $ 3,854
Total Finance Receivables 3,817 3,854
Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 103 94
Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 3,714 3,760
United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2,108 2,138
Total Finance Receivables 2,108 2,138
United States | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 81 71
United States | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 2,027 2,067
United States | Finance and other services    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 615 618
Total Finance Receivables 615 618
United States | Finance and other services | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 19 17
United States | Finance and other services | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 596 601
United States | Government and education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 590 608
Total Finance Receivables 590 608
United States | Government and education | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 20 17
United States | Government and education | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 570 591
United States | Graphic arts    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 347 347
Total Finance Receivables 347 347
United States | Graphic arts | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 14 14
United States | Graphic arts | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 333 333
United States | Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 182 184
Total Finance Receivables 182 184
United States | Industrial | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 7 6
United States | Industrial | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 175 178
United States | Healthcare    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 147 143
Total Finance Receivables 147 143
United States | Healthcare | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 6 5
United States | Healthcare | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 141 138
United States | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 227 238
Total Finance Receivables 227 238
United States | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 15 12
United States | Other | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 212 226
Canada    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 382 378
Total Finance Receivables 382 378
Canada | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 3 3
Canada | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 379 375
Canada | Finance and other services    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 117 112
Canada | Government and education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 58 60
Canada | Graphic arts    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 97 100
Canada | Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 42 40
Canada | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 68 66
Europe    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1,276 1,286
Total Finance Receivables 1,276 1,286
Europe | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 17 17
Europe | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 1,259 1,269
France    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 450 454
Total Finance Receivables 450 454
France | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 3 3
France | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 447 451
U.K./Ireland(4)    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 252 253 [1]
Total Finance Receivables 252 253
U.K./Ireland(4) | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 2 3
U.K./Ireland(4) | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 250 250
Central    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [2] 339 349
Total Finance Receivables [3] 339 349
Central | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed [3] 4 3
Central | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled [3] 335 346
Southern    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [4] 186 181
Total Finance Receivables [4] 186 181
Southern | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed [4] 7 7
Southern | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled [4] 179 174
Nordics    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [5] 49 49
Total Finance Receivables [5] 49 49
Nordics | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed [5] 1 1
Nordics | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled [5] 48 48
Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 51 52
Total Finance Receivables 51 52
Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Billed 2 3
Other | Unbilled Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 49 49
Current | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 82 71
Current | United States | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 64 52
Current | United States | Finance and other services | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 15 13
Current | United States | Government and education | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 16 10
Current | United States | Graphic arts | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 13 13
Current | United States | Industrial | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 5 4
Current | United States | Healthcare | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 4 3
Current | United States | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 11 9
Current | Canada | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 3 3
Current | Europe | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 13 13
Current | France | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 3 3
Current | U.K./Ireland(4) | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2 2
Current | Central | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [3] 3 2
Current | Southern | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [4] 4 5
Current | Nordics | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [5] 1 1
Current | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2 3
31-90 Days Past Due | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 10 15
31-90 Days Past Due | United States | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 8 12
31-90 Days Past Due | United States | Finance and other services | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2 3
31-90 Days Past Due | United States | Government and education | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 4
31-90 Days Past Due | United States | Graphic arts | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 1
31-90 Days Past Due | United States | Industrial | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 1
31-90 Days Past Due | United States | Healthcare | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 1
31-90 Days Past Due | United States | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2 2
31-90 Days Past Due | Canada | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
31-90 Days Past Due | Europe | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2 3
31-90 Days Past Due | France | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
31-90 Days Past Due | U.K./Ireland(4) | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 1
31-90 Days Past Due | Central | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [3] 1 1
31-90 Days Past Due | Southern | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [4] 1 1
31-90 Days Past Due | Nordics | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [5] 0 0
31-90 Days Past Due | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days Past Due | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 11 8
90 Days Past Due | United States | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 9 7
90 Days Past Due | United States | Finance and other services | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2 1
90 Days Past Due | United States | Government and education | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 3 3
90 Days Past Due | United States | Graphic arts | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days Past Due | United States | Industrial | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 1
90 Days Past Due | United States | Healthcare | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 1 1
90 Days Past Due | United States | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2 1
90 Days Past Due | Canada | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days Past Due | Europe | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 2 1
90 Days Past Due | France | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days Past Due | U.K./Ireland(4) | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days Past Due | Central | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [3] 0 0
90 Days Past Due | Southern | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [4] 2 1
90 Days Past Due | Nordics | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [5] 0 0
90 Days Past Due | Other | Billed Revenues    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 0
90 Days and Accruing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 100 97
90 Days and Accruing | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 57 56
90 Days and Accruing | United States | Finance and other services    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 12 11
90 Days and Accruing | United States | Government and education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 25 25
90 Days and Accruing | United States | Graphic arts    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 4 5
90 Days and Accruing | United States | Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 6 5
90 Days and Accruing | United States | Healthcare    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 6 5
90 Days and Accruing | United States | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 4 5
90 Days and Accruing | Canada    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 10 8
90 Days and Accruing | Europe    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 33 33
90 Days and Accruing | France    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 21 20
90 Days and Accruing | U.K./Ireland(4)    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 0 1
90 Days and Accruing | Central    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [3] 6 5
90 Days and Accruing | Southern    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [4] 6 6
90 Days and Accruing | Nordics    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net [5] 0 1
90 Days and Accruing | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net $ 0 $ 0
[1] The December 31, 2016 amounts have been revised to conform to 2017 presentation.
[2] Switzerland, Germany, Austria, Belgium and Holland.
[3] Switzerland, Germany, Austria, Belgium and Holland.
[4] Italy, Greece, Spain and Portugal.
[5] Sweden, Norway, Denmark and Finland.