Finance Receivables, Net (Tables)

3 Months Ended

Mar. 31, 2017

Financing Receivable, Net [Abstract]

Allowance for Credit Losses on Financing Receivables

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(2)		Total
Balance at December 31, 2016	$	55		$	16		$	37		$	2	$	110
Provision	4			—			5			—		9
Charge-offs	(6		)	(2		)	(2		)	—		(10		)
Recoveries and other(3)	—			2			—			—		2
Balance at March 31, 2017	$	53		$	16		$	40		$	2	$	111
Finance receivables as of March 31, 2017 collectively evaluated for impairment (4)	$	2,108		$	382		$	1,276		$	51	$	3,817
Balance at December 31, 2015(1)	$	54		$	17		$	45		$	2	$	118
Provision	4			1			5			—		10
Charge-offs	(2		)	(2		)	(2		)	—		(6		)
Recoveries and other(3)	1			2			1			—		4
Balance at March 31, 2016	$	57		$	18		$	49		$	2	$	126
Finance receivables as of March 31, 2016 collectively evaluated for impairment(4)	$	2,157		$	387		$	1,491		$	63	$	4,098

__________________

(1) In the first quarter 2016, as a result of an internal reorganization, a U.S. leasing unit previously classified in Other was reclassified to the U.S. Prior year amounts have been revised to conform to current year presentation.

(2) Includes developing market countries and smaller units.

(3) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(4) Total Finance receivables exclude the allowance for credit losses of $111 and $126 at March 31, 2017 and 2016, respectively.

Financing Receivable Credit Quality Indicators

Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	March 31, 2017								December 31, 2016
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	173	$	347	$	95	$	615	$	181	$	342	$	95	$	618
Government and education	520		63		7		590		543		57		8		608
Graphic arts	132		118		97		347		138		102		107		347
Industrial	81		77		24		182		82		78		24		184
Healthcare	81		49		17		147		79		47		17		143
Other	73		101		53		227		82		103		53		238
Total United States	1,060		755		293		2,108		1,105		729		304		2,138
Finance and other services	54		45		18		117		54		43		15		112
Government and education	50		5		3		58		52		6		2		60
Graphic arts	37		35		25		97		39		37		24		100
Industrial	21		13		8		42		21		13		6		40
Other	33		26		9		68		33		25		8		66
Total Canada	195		124		63		382		199		124		55		378
France	180		221		49		450		181		222		51		454
U.K./Ireland(4)	92		149		11		252		95		148		10		253
Central(1)	179		142		18		339		182		148		19		349
Southern(2)	35		138		13		186		36		131		14		181
Nordics(3)	26		22		1		49		26		22		1		49
Total Europe	512		672		92		1,276		520		671		95		1,286
Other	34		15		2		51		35		15		2		52
Total	$	1,801	$	1,566	$	450	$	3,817	$	1,859	$	1,539	$	456	$	3,854

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

(4) The December 31, 2016 amounts have been revised to conform to 2017 presentation.

Finance Receivables Aging

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	March 31, 2017
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	15	$	2	$	2	$	19	$	596	$	615	$	12
Government and education	16		1		3		20		570		590		25
Graphic arts	13		1		—		14		333		347		4
Industrial	5		1		1		7		175		182		6
Healthcare	4		1		1		6		141		147		6
Other	11		2		2		15		212		227		4
Total United States	64		8		9		81		2,027		2,108		57
Canada	3		—		—		3		379		382		10
France	3		—		—		3		447		450		21
U.K./Ireland	2		—		—		2		250		252		—
Central(1)	3		1		—		4		335		339		6
Southern(2)	4		1		2		7		179		186		6
Nordics(3)	1		—		—		1		48		49		—
Total Europe	13		2		2		17		1,259		1,276		33
Other	2		—		—		2		49		51		—
Total	$	82	$	10	$	11	$	103	$	3,714	$	3,817	$	100
	December 31, 2016
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	13	$	3	$	1	$	17	$	601	$	618	$	11
Government and education	10		4		3		17		591		608		25
Graphic arts	13		1		—		14		333		347		5
Industrial	4		1		1		6		178		184		5
Healthcare	3		1		1		5		138		143		5
Other	9		2		1		12		226		238		5
Total United States	52		12		7		71		2,067		2,138		56
Canada	3		—		—		3		375		378		8
France	3		—		—		3		451		454		20
U.K./Ireland	2		1		—		3		250		253		1
Central(1)	2		1		—		3		346		349		5
Southern(2)	5		1		1		7		174		181		6
Nordics(3)	1		—		—		1		48		49		1
Total Europe	13		3		1		17		1,269		1,286		33
Other	3		—		—		3		49		52		—
Total	$	71	$	15	$	8	$	94	$	3,760	$	3,854	$	97

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.