10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

________________

FORM 10-Q

_______________

(Mark One)

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended: March 31, 2017

OR

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                        to

Commission File Number 001-04471

XEROX CORPORATION

(Exact Name of Registrant as specified in its charter)

New York	16-0468020
(State or other jurisdiction of incorporation or organization)	(IRS Employer Identification No.)
P.O. Box 4505, 201 Merritt 7 Norwalk, Connecticut	06851-1056
(Address of principal executive offices)	(Zip Code)

(203) 968-3000

(Registrant’s telephone number, including area code)

45 Glover Avenue, Norwalk, CT 06856-4505

(Former Address of principal executive offices)

_________________________________________________  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer x Accelerated filer o Non-accelerated filer (Do not check if smaller reporting company) o Smaller reporting company o Emerging growth company o

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by a check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o  No x

Class	Outstanding at March 31, 2017
Common Stock, $1 par value	1,016,584,429 shares

FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q and any exhibits to this Report may contain "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “will,” “should” and similar expressions, as they relate to us, are intended to identify forward-looking statements. These statements reflect Management's current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include, but are not limited to: our ability to address our business challenges in order to reverse revenue declines, reduce costs and increase productivity so that we can invest in and grow our business; changes in economic conditions, political conditions, trade protection measures, licensing requirements and tax laws in the United States and in the foreign countries in which we do business; changes in foreign currency exchange rates; our ability to successfully develop new products, technologies and service offerings and to protect our intellectual property rights; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; the risk that partners, subcontractors and software vendors will not perform in a timely, quality manner; actions of competitors and our ability to promptly and effectively react to changing technologies and customer expectations; our ability to obtain adequate pricing for our products and services and to maintain and improve cost efficiency of operations, including savings from restructuring actions; the risk that individually identifiable information of customers, clients and employees could be inadvertently disclosed or disclosed as a result of a breach of our security systems; reliance on third parties, including subcontractors, for manufacturing of products and provision of services; our ability to manage changes in the printing environment and markets and expand equipment placements; interest rates, cost of borrowing and access to credit markets; funding requirements associated with our employee pension and retiree health benefit plans; the risk that our operations and products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives and anti-corruption laws; the outcome of litigation and regulatory proceedings to which we may be a party; the risk that we do not realize all of the expected strategic and financial benefits from the separation and spin-off of our Business Process Outsourcing (BPO) business; and other factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management's Discussion and Analysis of Financial Condition and Results of Operations” section and other sections of this Quarterly Report on Form 10-Q and our 2016 Annual Report on Form 10-K filed with the Securities and Exchange Commission (SEC). Xerox assumes no obligation to update any forward-looking statements as a result of new information or future events or developments, except as required by law.

Fuji Xerox Co., Ltd. (“Fuji Xerox”) is a joint venture between Xerox Corporation and Fujifilm Holdings Corporation (“Fujifilm”) in which Xerox holds a 25% equity interest and Fujifilm holds the remaining equity interest. On April 20, 2017, Fujifilm publicly announced it formed an independent investigation committee to conduct a review of the appropriateness of the accounting practices at Fuji Xerox’s New Zealand subsidiary related to the recovery of receivables associated with certain sales leasing transactions that occurred in, or prior to, Fuji Xerox’s fiscal year ending March 31, 2016. In first quarter 2017, we recognized a charge of approximately $30 million, which represents our share of the current Fujifilm total adjustments from this review, as publicly disclosed by Fujifilm. Fujifilm has publicly stated that it expects the investigation will be completed in May 2017, and that it intends to disclose the results shortly thereafter. Given our status as a minority investor, we have limited contractual and other rights to information and rely on Fuji Xerox and Fujifilm to provide information to us and are not involved in the investigation, including its scope and timing of completion. Although we have no reason not to rely on Fujifilm’s current adjustment and we are not aware of any additional amounts related to this matter that would have a material effect on our financial statements including the related Xerox disclosures, this investigation is ongoing and our future results may include additional adjustments that are materially different from the amount of the charge that we have already recognized in connection with this matter and the period(s) to which the charge relates, and we can provide no assurances relative to the outcome of any governmental investigations or any consequences thereof. In addition, the summarized financial data we have reported for Fuji Xerox may change based on the results of the investigation.

Xerox 2017 Form 10-Q

1

XEROX CORPORATION

FORM 10-Q

March 31, 2017

TABLE OF CONTENTS

		Page
Part I — Financial Information
Item 1.	Financial Statements (Unaudited)
	Condensed Consolidated Statements of Income	3
	Condensed Consolidated Statements of Comprehensive Income	4
	Condensed Consolidated Balance Sheets	5
	Condensed Consolidated Statements of Cash Flows	6
	Notes to Condensed Consolidated Financial Statements	7
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	27
	Capital Resources and Liquidity	36
	Financial Risk Management	39
	Non-GAAP Financial Measures	40
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	43
Item 4.	Controls and Procedures	43
Part II — Other Information
Item 1.	Legal Proceedings	43
Item 1A.	Risk Factors	44
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	44
Item 6.	Exhibits	45
Signatures		46
Exhibit Index		47

For additional information about Xerox Corporation and access to our Annual Reports to Shareholders and SEC filings, free of charge, please visit our website at www.xerox.com/investor. Any information on or linked from the website is not incorporated by reference into this Form 10-Q.

Xerox 2017 Form 10-Q

2

ITEM 1 — FINANCIAL STATEMENTS

XEROX CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)

	Three Months Ended March 31,
(in millions, except per-share data)	2017			2016
Revenues
Sales	$	936		$	1,003
Services, maintenance and rentals	1,442			1,529
Financing	76			83
Total Revenues	2,454			2,615
Costs and Expenses
Cost of sales	567			614
Cost of services, maintenance and rentals	900			950
Cost of financing	33			33
Research, development and engineering expenses	118			126
Selling, administrative and general expenses	664			701
Restructuring and related costs	120			100
Amortization of intangible assets	14			14
Other expenses, net	54			45
Total Costs and Expenses	2,470			2,583
(Loss) Income before Income Taxes and Equity Income	(16		)	32
Income tax benefit	(24		)	(2		)
Equity in net income of unconsolidated affiliates	16			37
Income from Continuing Operations	24			71
Loss from discontinued operations, net of tax	(6		)	(35		)
Net Income	18			36
Less: Net income attributable to noncontrolling interests	2			2
Net Income Attributable to Xerox	$	16		$	34
Amounts Attributable to Xerox:
Net income from continuing operations	$	22		$	69
Net loss from discontinued operations	(6		)	(35		)
Net Income Attributable to Xerox	$	16		$	34
Basic Earnings (Loss) per Share:
Continuing operations	$	0.02		$	0.06
Discontinued operations	(0.01		)	(0.03		)
Total Basic Earnings per Share	$	0.01		$	0.03
Diluted Earnings (Loss) per Share:
Continuing operations	$	0.02		$	0.06
Discontinued operations	(0.01		)	(0.03		)
Total Diluted Earnings per Share	$	0.01		$	0.03

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2017 Form 10-Q

3

XEROX CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (UNAUDITED)

	Three Months Ended March 31,
(in millions)	2017		2016
Net income	$	18	$	36
Less: Net income attributable to noncontrolling interests	2		2
Net Income Attributable to Xerox	16		34
Other Comprehensive Income (Loss), Net(1):
Translation adjustments, net	136		191
Unrealized gains, net	8		9
Changes in defined benefit plans, net	26		(112		)
Other Comprehensive Income, Net	170		88
Less: Other comprehensive income, net attributable to noncontrolling interests	1		—
Other Comprehensive Income, Net Attributable to Xerox	169		88
Comprehensive Income, Net	188		124
Less: Comprehensive income, net attributable to noncontrolling interests	3		2
Comprehensive Income, Net Attributable to Xerox	$	185	$	122

__________________________

(1) Refer to Note 14 - Other Comprehensive Income for gross components of Other Comprehensive Income, reclassification adjustments out of Accumulated Other Comprehensive Loss and related tax effects.

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2017 Form 10-Q

4

XEROX CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)

(in millions, except share data in thousands)	March 31, 2017			December 31, 2016
Assets
Cash and cash equivalents	$	1,045		$	2,223
Accounts receivable, net	985			961
Billed portion of finance receivables, net	100			90
Finance receivables, net	1,261			1,256
Inventories	898			841
Assets of discontinued operations	—			1,002
Other current assets	426			619
Total current assets	4,715			6,992
Finance receivables due after one year, net	2,345			2,398
Equipment on operating leases, net	472			475
Land, buildings and equipment, net	641			660
Investments in affiliates, at equity	1,477			1,388
Intangible assets, net	280			290
Goodwill	3,808			3,787
Deferred tax assets, long-term	1,489			1,472
Other long-term assets	689			683
Total Assets	$	15,916		$	18,145
Liabilities and Equity
Short-term debt and current portion of long-term debt	$	13		$	1,011
Accounts payable	1,148			1,126
Accrued compensation and benefits costs	409			420
Unearned income	176			187
Liabilities of discontinued operations	—			1,002
Other current liabilities	878			908
Total current liabilities	2,624			4,654
Long-term debt	4,988			5,305
Pension and other benefit liabilities	2,239			2,240
Post-retirement medical benefits	694			698
Other long-term liabilities	191			193
Total Liabilities	10,736			13,090
Commitments and Contingencies (See Note 16)
Convertible Preferred Stock	214			214
Common stock	1,017			1,014
Additional paid-in capital	3,101			3,098
Retained earnings	4,987			5,039
Accumulated other comprehensive loss	(4,179		)	(4,348		)
Xerox shareholders’ equity	4,926			4,803
Noncontrolling interests	40			38
Total Equity	4,966			4,841
Total Liabilities and Equity	$	15,916		$	18,145
Shares of common stock issued and outstanding	1,016,584			1,014,375

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2017 Form 10-Q

5

XEROX CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

	Three Months Ended March 31,
(in millions)	2017			2016
Cash Flows from Operating Activities:
Net income	$	18		$	36
Loss from discontinued operations, net of tax	6			35
Income from continuing operations	24			71
Adjustments required to reconcile net income to cash flows from operating activities:
Depreciation and amortization	133			142
Provision for receivables	13			13
Provision for inventory	5			9
Net gain on sales of businesses and assets	—			(20		)
Undistributed equity in net income of unconsolidated affiliates	(16		)	(37		)
Stock-based compensation	13			10
Restructuring and asset impairment charges	110			98
Payments for restructurings	(60		)	(21		)
Defined benefit pension cost	62			43
Contributions to defined benefit pension plans	(23		)	(34		)
Increase in accounts receivable and billed portion of finance receivables	(77		)	(49		)
Collections of deferred proceeds from sales of receivables	48			59
Increase in inventories	(58		)	(99		)
Increase in equipment on operating leases	(52		)	(62		)
Decrease in finance receivables	65			64
Collections on beneficial interest from sales of finance receivables	6			8
Increase in other current and long-term assets	(57		)	(37		)
Increase (decrease) in accounts payable and accrued compensation	21			(76		)
Increase (decrease) in other current and long-term liabilities	3			(64		)
Net change in income tax assets and liabilities	(41		)	(32		)
Net change in derivative assets and liabilities	55			17
Other operating, net	16			84
Net cash provided by operating activities of continuing operations	190			87
Net cash used in operating activities of discontinued operations	(80		)	(112		)
Net cash provided by (used in) operating activities	110			(25		)
Cash Flows from Investing Activities:
Cost of additions to land, buildings and equipment	(17		)	(19		)
Proceeds from sales of land, buildings and equipment	1			19
Cost of additions to internal use software	(9		)	(13		)
Acquisitions, net of cash acquired	(11		)	(18		)
Other investing, net	1			1
Net cash used in investing activities of continuing operations	(35		)	(30		)
Net cash used in investing activities of discontinued operations	—			(95		)
Net cash used in investing activities	(35		)	(125		)
Cash Flows from Financing Activities:
Net proceeds on short-term debt	1			749
Proceeds from issuance of long-term debt	3			4
Payments on long-term debt	(1,328		)	(708		)
Common stock dividends	(81		)	(71		)
Preferred stock dividends	(6		)	(6		)
Proceeds from issuances of common stock	—			1
Repurchases related to stock-based compensation	(7		)	—
Distributions to noncontrolling interests	(1		)	(11		)
Proceeds from Conduent	161			—
Net cash used in financing activities	(1,258		)	(42		)
Effect of exchange rate changes on cash and cash equivalents	5			12
Increase in cash of discontinued operations	—			(2		)
Decrease in cash and cash equivalents	(1,178		)	(182		)
Cash and cash equivalents at beginning of period	2,223			1,228
Cash and Cash Equivalents at End of Period	$	1,045		$	1,046

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2017 Form 10-Q

6

XEROX CORPORATION

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

(in millions, except per-share data and where otherwise noted)

Note 1 – Basis of Presentation

References herein to “we,” “us,” “our,” the “Company” and “Xerox” refer to Xerox Corporation and its consolidated subsidiaries unless the context suggests otherwise.

We have prepared the accompanying unaudited Condensed Consolidated Financial Statements in accordance with the accounting policies described in our 2016 Annual Report on Form 10-K (2016 Annual Report), and the interim reporting requirements of Form 10-Q. Accordingly, certain information and note disclosures normally included in our annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted. You should read these Condensed Consolidated Financial Statements in conjunction with the Consolidated Financial Statements included in our 2016 Annual Report.

In our opinion, all adjustments which are necessary for a fair statement of financial position, operating results and cash flows for the interim periods presented have been made. These adjustments consist of normal recurring items. Interim results of operations are not necessarily indicative of the results of the full year.

For convenience and ease of reference, we refer to the financial statement caption “(Loss) Income before Income Taxes and Equity Income” as “pre-tax (loss) income.”

Overview

On December 31, 2016, Xerox Corporation completed the Separation of its Business Process Outsourcing (BPO) business from its Document Technology and Document Outsourcing (DT/DO) business (the “Separation”). The Separation was accomplished through the transfer of the BPO business into a new legal entity, Conduent Incorporated (Conduent), and then distributing one hundred percent (100%) of the outstanding common stock of Conduent to Xerox Corporation stockholders (the “Distribution”). The Separation and Distribution were structured to be tax-free for Xerox Corporation stockholders for federal income tax purposes. Conduent is now an independent public company trading on the New York Stock Exchange (“NYSE”) under the symbol “CNDT”. After the Separation, Xerox retained the DT/DO businesses and Xerox does not beneficially own any shares of Conduent common stock.

As a result of the Separation and Distribution, the financial position and results of operations of the BPO business are presented as discontinued operations and, as such, have been excluded from continuing operations for all periods presented. The accompanying Notes to the Condensed Consolidated Financial Statements have all been revised to reflect the effect of the Separation and Distribution and all prior year balances have been revised accordingly to reflect continuing operations only. The historical statements of Comprehensive Income (Loss) and Shareholders' Equity have not been revised to reflect the Separation and instead reflect the Separation and Distribution as a final adjustment to the balances at December 31, 2016. Refer to Note 3 - Divestitures for additional information regarding discontinued operations.

In connection with the Separation, Xerox entered into several agreements with Conduent to (1) effect the legal and structural separation of Xerox and Conduent, (2) govern the relationship between Xerox and Conduent up to and after the completion of the Separation and (3) allocate between Xerox and Conduent various assets, liabilities and obligations, including, among other things, employee benefits and tax-related assets and liabilities. The agreements entered into included a separation and distribution agreement, a transition service agreement, a tax matters agreement, an employee matters agreement, an intellectual property agreement and a trademark license agreement.

Segment Discussion

Following the separation of the BPO business, we realigned our operations to better manage the business and serve our customers and the markets in which we operate. In 2017 we transitioned to a geographic focus and are primarily organized from a sales perspective on the basis of “go-to-market” sales channels. These sales channels are structured to serve a range of customers for our products and services. As a result of this transition and change in structure, we concluded that we have one operating and reportable segment - the design, development and sale of document management systems and solutions. Our chief executive officer was identified as the chief operating decision maker (“CODM”). All of the Company’s activities are interrelated, and each activity is dependent upon and supportive of the other including product development, supply chain and back-office support services. In

Xerox 2017 Form 10-Q

7

addition, all significant operating decisions are largely based upon an analysis of Xerox at the consolidated level, including assessments related to the Company’s incentive compensation plan, as well as operating decisions at the Board level.

Note 2 – Recent Accounting Pronouncements

Revenue Recognition

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (Topic 606), to supersede nearly all existing revenue recognition guidance under U.S. GAAP. The core principle of ASU 2014-09 is to recognize revenues when promised goods or services are transferred to customers in an amount that reflects the consideration that is expected to be received for those goods or services. ASU 2014-09 defines a five step process to achieve this core principle and, in doing so, it is possible more judgment and estimates may be required within the revenue recognition process than required under existing U.S. GAAP, including identifying performance obligations in the contract, estimating the amount of variable consideration to include in the transaction price and allocating the transaction price to each separate performance obligation. ASU 2014-09 is effective for our fiscal year beginning January 1, 2018. Subsequent to the issuance of ASU 2014-09, the FASB issued the following ASU’s which amend or provide additional guidance on topics addressed in ASU 2014-09. In March 2016, the FASB issued ASU 2016-08, Revenue Recognition - Principal versus Agent (reporting revenue gross versus net). In April 2016, the FASB issued ASU 2016-10, Revenue Recognition - Identifying Performance Obligations and Licenses. In May 2016, the FASB issued ASU 2016-12, Revenue Recognition - Narrow Scope Improvements and Practical Expedients. We will adopt this standard beginning January 1, 2018 and expect to use the permitted modified retrospective method. Under current revenue recognition guidance, a significant majority of our revenue is recorded when we invoice customers, as that is normally the point at which all the revenue recognition criteria are met. Under ASU 2014-09, we expect the unit of accounting, that is, the identification of performance obligations, will be consistent with current revenue guidance. Additionally, based on the nature of our contracts we expect to continue to recognize revenue upon invoicing the customer for the large majority of our revenue when we adopt ASU 2014-09. Accordingly, the adoption of this standard is not expected to have a material impact for the large majority of our revenues. Additionally, a significant portion of our equipment sales are either recorded as sales-type leases or through direct sales to distributors and resellers and these sales are not expected to be impacted by the adoption of ASU 2014-09. We are continuing to evaluate certain contracts, which are more complex or where revenue recognition criteria are not currently met when invoicing occurs, to determine their treatment under ASU 2014-09. Although at this time we don’t expect a material change in our revenue recognition, in 2017 we expect to continue to evaluate the impact of our pending adoption of ASU 2014-09 on our consolidated financial statements. Additionally, we are also assessing the impacts of the disclosures and cost deferral guidance required by ASU 2014-09. ASU 2014-09 requires additional disclosures. Our deferral of costs are minimal under our current practice and therefore the new guidance is expected to require more cost deferrals upon adoption. We are currently assessing the types and amounts of costs that may be eligible for deferral under the new standard.

Leases

In February 2016, the FASB issued ASU 2016-02, Leases. This update requires the recognition of leased assets and lease obligations by lessees for those leases currently classified as operating leases under existing lease guidance. Short term leases with a term of 12 months or less are not required to be recognized. The update also requires disclosure of key information about leasing arrangements to increase transparency and comparability among organizations. The accounting for lessors does not fundamentally change except for changes to conform and align guidance to the lessee guidance as well as to the new revenue recognition guidance in ASU 2014-09. This update is effective for our fiscal year beginning January 1, 2019. We are currently evaluating the impact of the adoption of ASU 2016-02 on our consolidated financial statements. The aggregate undiscounted value of our operating lease commitments at December 31, 2016 was approximately $450.

Cash Flows

In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flows - Classification of Certain Cash Receipts and Cash Payments. This update provides specific guidance on eight cash flow classification issues where current GAAP is either unclear or does not include specific guidance. This update is effective for our fiscal year beginning January 1, 2018. This update includes specific guidance which requires cash collected on beneficial interests received in a sale of receivables be classified as inflows from investing activities. Currently, those collections are reported in operating cash flows. We reported $270 and $305 of collections on beneficial interests as operating cash inflows on the Statement of Cash Flows for the years ended December 31, 2016 and 2015, respectively. The other seven issues noted in this update are not expected to have a material impact on our financial condition, results of operations or cash flows.

Xerox 2017 Form 10-Q

8

Additionally, in November 2016 the FASB issued ASU 2016-18, Statement of Cash Flows - Restricted Cash. The update requires that amounts generally described as restricted cash and restricted cash equivalents should be included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the statement of cash flows. We held $149 and $179 of restricted cash, currently reported in other current or long-term assets at March 31, 2017 and December 31, 2016, respectively. This update is effective for our fiscal year beginning January 1, 2018. We are currently evaluating the impact, if any, that the adoption of ASU 2016-18 may have on our statements of cash flows in future reporting periods.

Stock Compensation

In March 2016, the FASB issued ASU 2016-09, Compensation - Stock Compensation, Improvements to Employee Share-Based Payment Accounting (Topic 718). This update includes provisions to simplify certain aspects related to the accounting for share-based awards and the related financial statement presentation. The update also requires that excess tax benefits and deficiencies be recorded in the income statement when the awards vest or are settled as compared to equity as allowed under certain conditions by current US GAAP. This change is required to be adopted prospectively in the period of adoption. In addition, the ASU modifies the classification of certain share-based payment activities within the statements of cash flows and these changes are required to be applied retrospectively to all periods presented. We adopted ASU 2016-09 effective for our fiscal year beginning January 1, 2017. The adoption of ASU No. 2016-09 is not expected to have a material impact on our financial condition, results of operations or cash flows. However, the impacts may vary and may add volatility to our income tax expense in future periods depending upon, among other things, the level of tax expense and the price of the Company's common stock at the date of vesting for share-based awards. For the three months ended March 31, 2017, we recognized $2 of additional tax expense related to the application of this update.

Income Taxes

In October 2016, the FASB issued ASU 2016-16, Income Taxes - Intra-Entity Transfers of Assets Other than Inventory. This update requires recognition of the income-tax consequences of an intra-entity transfer of assets other than inventory when the transfer occurs. Under current GAAP, recognition of the income tax consequences for asset transfers other than inventory could not be recognized until the asset was sold to a third party. This update is effective for our fiscal year beginning January 1, 2018 and should be applied on a modified retrospective basis through a cumulative-effect adjustment directly to retained earnings as of the beginning of the period of adoption. We are currently evaluating the impact of the adoption of ASU 2016-16 on our consolidated financial statements.

Financial Instruments - Credit Losses

In June 2016, the FASB issued ASU 2016-13, Financial Instruments Credit Losses - Measurement of Credit Losses on Financial Instruments, which requires measurement and recognition of expected credit losses for financial assets. The update impacts financial assets and net investment in leases that are not accounted for at fair value through net income. This update is effective for our fiscal year beginning January 1, 2020, with early adoption permitted as of January 1, 2019. We are currently evaluating the impact of the adoption of ASU 2016-13 on our consolidated financial statements.

Retirement Benefits

In March 2017, the FASB issued ASU 2017-07, Compensation - Retirement Benefits (Topic 715): Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. This update changes how employers that sponsor defined benefit pension plans and other postretirement plans present the net periodic benefit cost in the income statement. An employer is required to report the service cost component in the same line item or items as other compensation costs arising from services rendered by the pertinent employees during the period. Other components of net benefit cost are required to be presented in the income statement separately from the service cost component and outside a subtotal of income from operations, if one is presented. The amendment also allows only the service cost component to be eligible for capitalization, when applicable. This update is effective for us beginning January 1, 2018. Although early adoption is permitted, we do not expect to early adopt. The amendment will be applied retrospectively for the presentation requirements and prospectively for the capitalization of the service cost component requirements. The adoption of this update is not expected to have a material impact on our financial condition, results of operations or cash flows.

Other Updates

In 2017, 2016 and 2015, the FASB also issued the following Accounting Standards Updates which did not have or are not expected to have a material impact on our financial condition, results of operations or cash flows upon adoption. Those updates are as follows:

Xerox 2017 Form 10-Q

9

• Business Combinations:ASU 2017-01, Business Combinations (Topic 805) Clarifying the Definition of a Business. This update is effective for our fiscal year beginning January 1, 2020.

• Equity Method Accounting:ASU 2016-07, Equity Method and Joint Venture Accounting (Topic 353), Simplifying the Transition to the Equity Method of Accounting. This update was effective for our fiscal year beginning January 1, 2017.

• Intangibles - Goodwill and Other:ASU 2017-04, Simplifying the Goodwill Impairment Test. This update is effective for our fiscal year beginning January 1, 2020, with early adoption permitted.

• Financial Instruments - Classification and Measurement:ASU 2016-01, Financial Instruments - Recognition and Measurement of Financial Instruments and Financial Liabilities. This update is effective for our fiscal year beginning January 1, 2018.

• Inventory:ASU 2015-11, Simplifying the Subsequent Measurement of Inventory, which was effective for our fiscal year beginning January 1, 2017.

Note 3 – Divestitures

Business Process Outsourcing (BPO)

As previously disclosed, on December 31, 2016, Xerox completed the Separation of its BPO business through the Distribution of all of the issued and outstanding stock of Conduent to Xerox Corporation stockholders. As a result of the Separation and Distribution, the financial position and results of operations of the BPO Business are presented as discontinued operations and, as such, have been excluded from continuing operations for all periods presented.

Separation costs were $8 for the three months ended March 31, 2017 and 2016 and are included in Loss from discontinued operations, net of tax, in the accompanying Condensed Consolidated Statements of Income. Separation costs are primarily for third-party investment banking, accounting, legal, consulting and other similar types of services related to the Separation transaction as well as costs associated with the operational separation of the two companies, such as those related to human resources, brand management, real estate and information management to the extent they were not capitalized. Separation costs also include the costs associated with bonuses and restricted stock grants awarded to employees for retention through the Separation.

Summarized financial information for our Discontinued Operations is as follows:

	Three Months Ended March 31,
	2017			2016
Revenues	$	—		$	1,671
Cost of services	—			1,409
Other expenses(1)	8			311
Total costs and expenses	8			1,720
Net loss before income taxes	(8		)	(49		)
Income tax benefit	2			14
Loss from discontinued operations, net of tax	$	(6	)	$	(35	)

_____________

(1) In addition to the $8 of Separation related costs, 2016 includes $1 of interest on the $1.0 billion Senior Unsecured Term Facility, which was required to be repaid upon completion of the Separation and therefore was also reported in the Loss from discontinued operations.

Refer to Note 9 - Debt for additional information regarding the Separation Debt Activity.

In January 2017, as provided for in the Separation Agreement, we received a distribution from Conduent of$161representing the final adjustment required to set Conduent's cash balance at$225as of the Separation. This amount was recorded as a receivable from Conduent included in Other Current Assets at December 31, 2016. The cash receipt was reported inCash Flows from Financing Activities in the Condensed Consolidated Statement of Cash Flows as it represented an adjustment to our Distribution of Conduent.

Xerox 2017 Form 10-Q

10

Note 4 – Accounts Receivable, Net

Accounts receivable, net were as follows:

	March 31, 2017			December 31, 2016
Invoiced	$	661		$	651
Accrued	380			374
Allowance for doubtful accounts	(56		)	(64		)
Accounts Receivable, Net	$	985		$	961

We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivables is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.

Accounts Receivable Sales Arrangements

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable, without recourse, to third-parties. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

All of our arrangements involve the sale of our entire interest in groups of accounts receivable for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to their short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in Other current assets in the accompanying Consolidated Balance Sheets and were $53 and $48 at March 31, 2017 and December 31, 2016, respectively.

Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.

Of the accounts receivable sold and derecognized from our balance sheet, $473 and $531 remained uncollected as of March 31, 2017 and December 31, 2016, respectively.

Accounts receivable sales were as follows:

	Three Months Ended March 31,
	2017			2016
Accounts receivable sales	$	511		$	592
Deferred proceeds	52			71
Loss on sales of accounts receivable	3			4
Estimated (decrease) increase to operating cash flows(1)	(65		)	26

__________________________

(1) Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and, (iii) currency.

Xerox 2017 Form 10-Q

11

Note 5 - Finance Receivables, Net

Finance Receivables – Allowance for Credit Losses and Credit Quality

Finance receivables include sales-type leases, direct financing leases and installment loans arising from the marketing of our equipment. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(2)		Total
Balance at December 31, 2016	$	55		$	16		$	37		$	2	$	110
Provision	4			—			5			—		9
Charge-offs	(6		)	(2		)	(2		)	—		(10		)
Recoveries and other(3)	—			2			—			—		2
Balance at March 31, 2017	$	53		$	16		$	40		$	2	$	111
Finance receivables as of March 31, 2017 collectively evaluated for impairment (4)	$	2,108		$	382		$	1,276		$	51	$	3,817
Balance at December 31, 2015(1)	$	54		$	17		$	45		$	2	$	118
Provision	4			1			5			—		10
Charge-offs	(2		)	(2		)	(2		)	—		(6		)
Recoveries and other(3)	1			2			1			—		4
Balance at March 31, 2016	$	57		$	18		$	49		$	2	$	126
Finance receivables as of March 31, 2016 collectively evaluated for impairment(4)	$	2,157		$	387		$	1,491		$	63	$	4,098

__________________

(1) In the first quarter 2016, as a result of an internal reorganization, a U.S. leasing unit previously classified in Other was reclassified to the U.S. Prior year amounts have been revised to conform to current year presentation.

(2) Includes developing market countries and smaller units.

(3) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(4) Total Finance receivables exclude the allowance for credit losses of $111 and $126 at March 31, 2017 and 2016, respectively.

We evaluate our customers based on the following credit quality indicators:

• Investment grade: This rating includes accounts with excellent to good business credit, asset quality and capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poor's (S&P) rating of BBB- or better. Loss rates in this category are normally less than 1%.

• Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain with such leases. Loss rates in this category are generally in the range of 2% to 4%.

• Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees, etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade evaluation when the lease was originated. Accordingly there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are approximately 10%.

Xerox 2017 Form 10-Q

12

Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	March 31, 2017								December 31, 2016
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	173	$	347	$	95	$	615	$	181	$	342	$	95	$	618
Government and education	520		63		7		590		543		57		8		608
Graphic arts	132		118		97		347		138		102		107		347
Industrial	81		77		24		182		82		78		24		184
Healthcare	81		49		17		147		79		47		17		143
Other	73		101		53		227		82		103		53		238
Total United States	1,060		755		293		2,108		1,105		729		304		2,138
Finance and other services	54		45		18		117		54		43		15		112
Government and education	50		5		3		58		52		6		2		60
Graphic arts	37		35		25		97		39		37		24		100
Industrial	21		13		8		42		21		13		6		40
Other	33		26		9		68		33		25		8		66
Total Canada	195		124		63		382		199		124		55		378
France	180		221		49		450		181		222		51		454
U.K./Ireland(4)	92		149		11		252		95		148		10		253
Central(1)	179		142		18		339		182		148		19		349
Southern(2)	35		138		13		186		36		131		14		181
Nordics(3)	26		22		1		49		26		22		1		49
Total Europe	512		672		92		1,276		520		671		95		1,286
Other	34		15		2		51		35		15		2		52
Total	$	1,801	$	1,566	$	450	$	3,817	$	1,859	$	1,539	$	456	$	3,854

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

(4) The December 31, 2016 amounts have been revised to conform to 2017 presentation.

Xerox 2017 Form 10-Q

13

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	March 31, 2017
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	15	$	2	$	2	$	19	$	596	$	615	$	12
Government and education	16		1		3		20		570		590		25
Graphic arts	13		1		—		14		333		347		4
Industrial	5		1		1		7		175		182		6
Healthcare	4		1		1		6		141		147		6
Other	11		2		2		15		212		227		4
Total United States	64		8		9		81		2,027		2,108		57
Canada	3		—		—		3		379		382		10
France	3		—		—		3		447		450		21
U.K./Ireland	2		—		—		2		250		252		—
Central(1)	3		1		—		4		335		339		6
Southern(2)	4		1		2		7		179		186		6
Nordics(3)	1		—		—		1		48		49		—
Total Europe	13		2		2		17		1,259		1,276		33
Other	2		—		—		2		49		51		—
Total	$	82	$	10	$	11	$	103	$	3,714	$	3,817	$	100
	December 31, 2016
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	13	$	3	$	1	$	17	$	601	$	618	$	11
Government and education	10		4		3		17		591		608		25
Graphic arts	13		1		—		14		333		347		5
Industrial	4		1		1		6		178		184		5
Healthcare	3		1		1		5		138		143		5
Other	9		2		1		12		226		238		5
Total United States	52		12		7		71		2,067		2,138		56
Canada	3		—		—		3		375		378		8
France	3		—		—		3		451		454		20
U.K./Ireland	2		1		—		3		250		253		1
Central(1)	2		1		—		3		346		349		5
Southern(2)	5		1		1		7		174		181		6
Nordics(3)	1		—		—		1		48		49		1
Total Europe	13		3		1		17		1,269		1,286		33
Other	3		—		—		3		49		52		—
Total	$	71	$	15	$	8	$	94	$	3,760	$	3,854	$	97

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

Xerox 2017 Form 10-Q

14

Note 6 – Inventories

The following is a summary of Inventories by major category:

	March 31, 2017		December 31, 2016
Finished goods	$	740	$	713
Work-in-process	61		47
Raw materials	97		81
Total Inventories	$	898	$	841

Note 7 – Investment in Affiliates, at Equity

Our Equity in net income of unconsolidated affiliates was as follows:

	Three Months Ended March 31,
	2017		2016
Fuji Xerox	$	13	$	33
Other investments	3		4
Total Equity in Net Income of Unconsolidated Affiliates	$	16	$	37

Fuji Xerox

Equity in net income of Fuji Xerox is affected by certain adjustments required to reflect the deferral of profit associated with intercompany sales. These adjustments may result in recorded equity income that is different from that implied by our 25% ownership interest.

In the first quarter 2017, our Fuji Xerox equity earnings included an out-of-period adjustment of receivables. The receivables adjustment was the result of a review of accounting practices at Fuji Xerox’s New Zealand subsidiary (FXNZ) related to the recovery of receivables associated with certain bundled leasing transactions that occurred in, or prior to, Fuji Xerox’s fiscal year ending March 31, 2016. Fuji Xerox’s parent, Fujifilm Holdings Corporation, is in the process of completing its investigation. Our equity earnings in the first quarter include a charge of approximately $30, which represents our share of the current Fujifilm adjustments from this review. The impact of this adjustment was not considered to be material to any of our individual prior quarters or years and is not considered to be material to Xerox's anticipated full year 2017 results. While the investigation is ongoing, we are not currently aware of any additional adjustments related to this matter that would have a material effect on our financial statements.

Summarized financial data of Fuji Xerox, which includes a portion of the current Fujifilm receivables adjustment, was as follows:

	Three Months Ended March 31(2),
	2017		2016
Summary of Operations:
Revenues	$	2,533	$	2,678
Costs and expenses	2,316		2,464
Income before income taxes	217		214
Income tax expense	65		65
Net Income	152		149
Less: Net income – noncontrolling interests	2		2
Net Income – Fuji Xerox	$	150	$	147
Weighted Average Exchange Rate(1)	113.56		115.08

_____________________________

(1) Represents Yen/U.S. Dollar exchange rate used to translate.

(2) Until the investigation by Fujifilm is completed, the periods in which the current receivables adjustment may be recorded by FXNZ are subject to change, including the final amount of any adjustments for each of the three months ended March 31 in this table. In the first quarter 2017, one of the primary differences between the equity income we recorded for Fuji Xerox and our implied 25% share of Fuji Xerox’s first quarter 2017 net income in the summarized financial data is an additional amount recorded for the FXNZ adjustment.

Xerox 2017 Form 10-Q

15

Note 8 – Restructuring Programs

During the three months ended March 31, 2017, we recorded net restructuring and asset impairment charges of $110, which included approximately $110 of severance costs related to headcount reductions of approximately 1,000 employees worldwide and $2 of lease cancellation costs. These costs were offset by $2 of net reversals, primarily resulting from changes in estimated reserves from prior period initiatives.

We also recorded $10 of costs during the three months ended March 31, 2017, primarily related to professional support services associated with the implementation of the Strategic Transformation program.

Information related to restructuring program activity during the three months ended March 31, 2017 is outlined below:

	Severance and Related Costs			Lease Cancellation and Other Costs			Asset Impairments(2)		Total
Balance at December 31, 2016	$	104		$	23		$	—	$	127
Provision	110			2			—		112
Reversals	(2		)	—			—		(2		)
Net Current Period Charges(1)	108			2			—		110
Charges against reserve and currency	(58		)	(1		)	—		(59		)
Balance at March 31, 2017	$	154		$	24		$	—	$	178

_____________________________

(1) Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown for restructuring and asset impairments charges.

(2) Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

The following table summarizes the reconciliation to the Condensed Consolidated Statements of Cash Flows:

	Three Months Ended March 31,
	2017			2016
Charges against reserve and currency	$	(59	)	$	(19	)
Asset impairments	—			—
Effects of foreign currency and other non-cash items	(1		)	(2		)
Restructuring Cash Payments	$	(60	)	$	(21	)

Note 9 – Debt

Debt Exchange

In March 2017, we completed a private offering to exchange portions of certain outstanding Senior Notes due 2018 through 2020 (collectively, the old notes), listed below, for $300 of new Senior Notes due 2022 and $322 in cash consideration, which includes a $22 exchange premium.

The following principal amounts of each series of old notes were validly tendered and subsequently cancelled:

Maturity Date	Coupon		Principal Amount Exchanged		4.07% Senior Notes Due March 2022		Cash Consideration
Senior Notes due May 15, 2018	6.350	%	$	260	130		143
Senior Notes due March 15, 2019	2.750	%	94		47		48
Senior Notes due December 15, 2019	5.625	%	96		48		56
Senior Notes due May 15, 2020	2.800	%	87		44		43
Senior Notes due August 20, 2020	3.500	%	38		19		20
Senior Notes due September 1, 2020	2.750	%	25		12		12
Total			$	600	$	300	$	322

Xerox 2017 Form 10-Q

16

The new Senior Notes bear a fixed coupon rate of 4.07% and are due in March 2022. There were no other significant changes to the terms between the old and new Senior Notes. We recorded a loss of approximately $9 for the exchange premium and other carrying value adjustments related to the portion of the old notes exchanged for cash. However, the old notes exchanged for the new Senior Notes were accounted for as a debt modification and therefore approximately $9 related to the exchange premium and other carrying value adjustments for that portion was carried over as an adjustment to the carrying value of new Senior Notes and is expected to be accreted over the term of the new Senior Notes. Transaction costs incurred on the exchange and paid to third parties of $4 were expensed as part of the loss.

Separation Debt Activity

In connection with the Separation, Conduent made a cash distribution of approximately $1.8 billion to Xerox in the fourth quarter 2016. Xerox used a portion of the cash distribution proceeds to repay its $1.0billion Senior Unsecured Term Facility in January 2017, which was required to be repaid upon completion of the Separation. This $1.0 billion of cash and debt was excluded from the Cash and cash equivalents and Total Debt at December 31, 2016, respectively, and was reported in Current Assets and Current Liabilities of discontinued operations at December 31, 2016, respectively. In addition, due to the segregation of this cash at year-end, the payment was treated as a non-cash activity for the quarter ended March 31, 2017. Interest expense associated with this borrowing incurred during 2016 was included in Loss from discontinued operations, net of tax. Xerox used the balance of the proceeds received as well as cash on hand to repay its $5006.75% Senior Notes and $5002.95% Senior Notes that came due in first quarter 2017.

Interest Expense and Income

Interest expense and interest income were as follows:

	Three Months Ended March 31,
	2017		2016
Interest expense(1)	$	69	$	87
Interest income(2)	78		84

____________

(1) Includes Cost of financing as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

(2) Includes Finance income as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

Note 10 – Financial Instruments

Interest Rate Risk Management

We use interest rate swap agreements to manage our interest rate exposure and to achieve a desired proportion of variable and fixed rate debt. These derivatives may be designated as fair value hedges or cash flow hedges depending on the nature of the risk being hedged.

Fair Value Hedges

As of March 31, 2017, pay variable/receive fixed interest rate swaps with notional amounts of $300 and net asset fair value of $3 were designated and accounted for as fair value hedges. The swaps were structured to hedge the fair value of related debt by converting them from fixed rate instruments to variable rate instruments.

The following is a summary of our fair value hedges at March 31, 2017:

Debt Instrument	Year First Designated	Notional Amount		Net Fair Value		Weighted Average Interest Rate Paid		Interest Rate Received		Basis	Maturity
Senior Note 2021	2014	$	300	$	3	2.65	%	4.5	%	Libor	2021

Xerox 2017 Form 10-Q

17

Foreign Exchange Risk Management

We are a global company that is exposed to foreign currency exchange rate fluctuations in the normal course of our business. As a part of our foreign exchange risk management strategy, we use derivative instruments, primarily forward contracts and purchased option contracts, to hedge the following foreign currency exposures, thereby reducing volatility of earnings or protecting fair values of assets and liabilities:

• Foreign currency-denominated assets and liabilities

• Forecasted purchases and sales in foreign currency

At March 31, 2017 and December 31, 2016, we had outstanding forward exchange and purchased option contracts with gross notional values of $3,125 and $3,149 respectively, with terms of less than 12 months. The associated currency exposures being hedged at March 31, 2017 were materially consistent with our year-end currency exposures, with the exception of our Euro/U.K. Pound Sterling exposure, which decreased by approximately $340, and our U.K. Pound Sterling/Euro exposure, which increased by approximately $290 (currencies hedged - buy/sell). There has not been any material change in our hedging strategy.

Foreign Currency Cash Flow Hedges

We designate a portion of our foreign currency derivative contracts as cash flow hedges of our foreign currency-denominated expenses. The net liability fair value of these contracts were $8 and $20 as of March 31, 2017 and December 31, 2016, respectively.

Summary of Derivative Instruments Fair Value

The following table provides a summary of the fair value amounts of our derivative instruments:

Designation of Derivatives	Balance Sheet Location	March 31, 2017			December 31, 2016
Derivatives Designated as Hedging Instruments
Foreign exchange contracts - forwards	Other current assets	$	5		$	6
	Other current liabilities	(13		)	(26		)
Foreign currency options	Other current assets	—			—
	Other current liabilities	—			—
Interest rate swaps	Other long-term assets	3			4
	Other long-term liabilities	—			—
	Net Designated Derivative Liability	$	(5	)	$	(16	)
Derivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	27		$	82
	Other current liabilities	(11		)	(13		)
	Net Undesignated Derivative Asset	$	16		$	69
Summary of Derivatives	Total Derivative Assets	$	35		$	92
	Total Derivative Liabilities	(24		)	(39		)
	Net Derivative Asset	$	11		$	53

Xerox 2017 Form 10-Q

18

Summary of Derivative Instruments Gains (Losses)

Derivative gains (losses) affect the income statement based on whether such derivatives are designated as hedges of underlying exposures. The following is a summary of derivative gains (losses).

Designated Derivative Instruments Gains (Losses)

The following table provides a summary of gains (losses) on derivative instruments:

	Three Months Ended March 31,
Gain (Loss) on Derivative Instruments	2017			2016
Fair Value Hedges - Interest rate contracts
Derivative (loss) gain recognized in interest expense	$	(1	)	$	8
Hedged item gain (loss) recognized in interest expense	1			(8		)
Cash Flow Hedges - Foreign exchange forward contracts and options
Derivative gain recognized in OCI (effective portion)	$	9		$	16
Derivative loss reclassified from AOCL to income - Cost of sales (effective portion)	(4		)	(1		)

During the three months ended March 31, 2017 and 2016 no amount of ineffectiveness was recorded in earnings for these designated cash flow hedges and all components of each derivative’s gain (loss) was included in the assessment of hedge effectiveness. In addition, no amount was recorded for an underlying exposure that did not occur or was not expected to occur.

At March 31, 2017, a net after-tax loss of $5 was recorded in accumulated other comprehensive loss associated with our cash flow hedging activity. The entire balance is expected to be reclassified into net income within the next 12 months, providing an offsetting economic impact against the underlying anticipated transactions.

Non-Designated Derivative Instruments Gains (Losses)

Non-designated derivative instruments are primarily instruments used to hedge foreign currency-denominated assets and liabilities. They are not designated as hedges since there is a natural offset for the re-measurement of the underlying foreign currency-denominated asset or liability.

The following table provides a summary of gains on non-designated derivative instruments:

Derivatives NOT Designated as Hedging Instruments		Three Months Ended March 31,
	Location of Derivative Gain	2017		2016
Foreign exchange contracts – forwards	Other expense – Currency gains, net	$	4	$	71

Net currency gains and losses are included in Other expenses, net and include the mark-to-market adjustments of the derivatives not designated as hedging instruments and the related cost of those derivatives as well as the re-measurement of foreign currency-denominated assets and liabilities. For the three months ended March 31, 2017 and 2016, currency losses, net were $3 and $4, respectively.

Xerox 2017 Form 10-Q

19

Note 11 – Fair Value of Financial Assets and Liabilities

The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.

	March 31, 2017		December 31, 2016
Assets:
Foreign exchange contracts - forwards	$	32	$	88
Interest rate swaps	3		4
Deferred compensation investments in mutual funds	16		15
Total	$	51	$	107
Liabilities:
Foreign exchange contracts - forwards	$	24	$	39
Deferred compensation plan liabilities	18		17
Total	$	42	$	56

We utilize the income approach to measure the fair value for our derivative assets and liabilities. The income approach uses pricing models that rely on market observable inputs such as yield curves, currency exchange rates and forward prices, and therefore are classified as Level 2.

Fair value for our deferred compensation plan investments in mutual funds is based on quoted market prices for those funds. Fair value for deferred compensation plan liabilities is based on the fair value of investments corresponding to employees’ investment selections.

Summary of Other Financial Assets and Liabilities

The estimated fair values of our other financial assets and liabilities were as follows:

	March 31, 2017				December 31, 2016
	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Cash and cash equivalents	$	1,045	$	1,045	$	2,223	$	2,223
Accounts receivable, net	985		985		961		961
Short-term debt	13		13		1,011		1,015
Long-term debt	4,988		5,151		5,305		5,438

The fair value amounts for Cash and cash equivalents and Accounts receivable, net, approximate carrying amounts due to the short maturities of these instruments. The fair value of Short and Long-term debt was estimated based on the current rates offered to us for debt of similar maturities (Level 2). The difference between the fair value and the carrying value represents the theoretical net premium or discount we would pay or receive to retire all debt at such date.

Xerox 2017 Form 10-Q

20

Note 12 – Employee Benefit Plans

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows:

	Three Months Ended March 31,
	Pension Benefits
	U.S. Plans						Non-U.S. Plans						Retiree Health
Components of Net Periodic Benefit Costs:	2017			2016			2017			2016			2017			2016
Service cost	$	1		$	1		$	7		$	6		$	1		$	1
Interest cost	34			37			39			50			7			8
Expected return on plan assets	(31		)	(39		)	(53		)	(62		)	—			—
Recognized net actuarial loss	5			5			19			17			—			1
Amortization of prior service credit	—			—			(1		)	(1		)	(1		)	(1		)
Recognized settlement loss	42			29			—			—			—			—
Defined Benefit Plans	51			33			11			10			7			9
Defined contribution plans	6			7			7			9			n/a			n/a
Net Periodic Benefit Cost	57			40			18			19			7			9
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial loss(1)	8			123			—			—			—			—
Amortization of prior service credit	—			—			1			1			1			1
Amortization of net actuarial loss	(47		)	(34		)	(19		)	(17		)	—			(1		)
Total Recognized in Other Comprehensive Income(2)	(39		)	89			(18		)	(16		)	1			—
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	18		$	129		$	—		$	3		$	8		$	9

___________

(1) The net actuarial loss for U.S. Plans primarily reflects the remeasurement of our primary U.S. pension plans as a result of the payment of periodic settlements.

(2) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 14 - Other Comprehensive Income for related tax effects and the after-tax amounts.

Contributions

The following table summarizes cash contributions to our defined benefit pension plans and retiree health benefit plans.

	Three Months Ended March 31,				Year Ended December 31,
	2017		2016		Estimated 2017		2016
U.S. Plans	$	6	$	6	$	174	$	24
Non-U.S. Plans	17		28		176		154
Total	$	23	$	34	$	350	$	178
Retiree Health	$	14	$	14	$	63	$	61

The 2017 expected pension plan contributions include $150 for our domestic tax-qualified defined benefit plans, comprised of $15 to meet the minimum funding requirements and $135 of additional voluntary contributions.

Xerox 2017 Form 10-Q

21

Note 13 – Shareholders’ Equity

	Common Stock		Additional Paid-in Capital		Retained Earnings			AOCL(3)			Xerox Shareholders’ Equity			Non-controlling Interests			Total Equity
Balance at December 31, 2016	$	1,014	$	3,098	$	5,039		$	(4,348	)	$	4,803		$	38		$	4,841
Comprehensive income, net	—		—		16			169			185			3			188
Cash dividends declared - common(1)	—		—		(64		)	—			(64		)	—			(64		)
Cash dividends declared - preferred(2)	—		—		(4		)	—			(4		)	—			(4		)
Stock option and incentive plans, net	3		3		—			—			6			—			6
Distributions to noncontrolling interests	—		—		—			—			—			(1		)	(1		)
Balance at March 31, 2017	$	1,017	$	3,101	$	4,987		$	(4,179	)	$	4,926		$	40		$	4,966

As previously disclosed in Note 1 - Basis of Presentation, the historical statements of Shareholders' Equity were not revised to reflect the effect of the Separation and instead reflect the Separation as a final adjustment to the balances at December 31, 2016. Refer to Note 3 - Divestitures for additional information regarding the Separation.

	Common Stock		Additional Paid-in Capital		Retained Earnings			AOCL(3)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2015	$	1,013	$	3,017	$	9,686		$	(4,642	)	$	9,074		$	43		$	9,117
Comprehensive income, net	—		—		34			88			122			2			124
Cash dividends declared - common(1)	—		—		(79		)	—			(79		)	—			(79		)
Cash dividends declared - preferred(2)	—		—		(6		)	—			(6		)	—			(6		)
Stock option and incentive plans, net	—		15		—			—			15			—			15
Distributions to noncontrolling interests	—		—		—			—			—			(8		)	(8		)
Balance at March 31, 2016	$	1,013	$	3,032	$	9,635		$	(4,554	)	$	9,126		$	37		$	9,163

_____________________________

(1) Cash dividends declared on common stock of $0.0625 per share in 2017 and $0.0775 per share in 2016.

(2) Cash dividends declared on preferred stock of $20.00 per share in 2017 and 2016.

(3) Refer to Note 14 - Other Comprehensive Income for components of AOCL.

Treasury Stock

There were no repurchases of Xerox Common Stock pursuant to Board authorized share repurchase programs during the first quarter 2017.

Xerox 2017 Form 10-Q

22

Note 14 - Other Comprehensive Income

As previously disclosed in Note 1 - Basis of Presentation, the historical statements of Other Comprehensive Income have not been revised to reflect the effect of the Separation. Refer to Note 3 - Divestitures for additional information regarding the Separation. Other Comprehensive Income is comprised of the following:

	Three Months Ended March 31,
	2017						2016
	Pre-tax			Net of Tax			Pre-tax			Net of Tax
Translation Adjustments Gains	$	137		$	136		$	193		$	191
Unrealized Gains:
Changes in fair value of cash flow hedges - gains	9			6			16			9
Changes in cash flow hedges reclassed to earnings(1)	4			2			1			—
Net Unrealized Gains	13			8			17			9
Defined Benefit Plans (Losses) Gains:
Net actuarial losses	(8		)	(5		)	(123		)	(76		)
Prior service amortization(2)	(2		)	(1		)	(2		)	(1		)
Actuarial loss amortization/settlement(2)	66			44			52			35
Fuji Xerox changes in defined benefit plans, net(3)	13			13			(75		)	(75		)
Other (losses) gains(4)	(25		)	(25		)	5			5
Changes in Defined Benefit Plans Gains (Losses)	44			26			(143		)	(112		)
Other Comprehensive Income	194			170			67			88
Less: Other comprehensive income attributable to noncontrolling interests	1			1			—			—
Other Comprehensive Income Attributable to Xerox	$	193		$	169		$	67		$	88

_____________________________

(1) Reclassified to Cost of sales - refer to Note 10 - Financial Instruments for additional information regarding our cash flow hedges.

(2) Reclassified to Total Net Periodic Benefit Cost - refer to Note 12 - Employee Benefit Plans for additional information.

(3) Represents our share of Fuji Xerox's benefit plan changes.

(4) Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits in AOCL.

Accumulated Other Comprehensive Loss (AOCL)

AOCL is comprised of the following:

	March 31, 2017			December 31, 2016
Cumulative translation adjustments	$	(2,139	)	$	(2,274	)
Other unrealized losses, net	(5		)	(13		)
Benefit plans net actuarial losses and prior service credits(1)	(2,035		)	(2,061		)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$	(4,179	)	$	(4,348	)

_____________________________

(1) Includes our share of Fuji Xerox.

Xerox 2017 Form 10-Q

23

Note 15 – Earnings per Share

The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):

	Three Months Ended March 31,
	2017			2016
Basic Earnings (Loss) per Share:
Net income from continuing operations attributable to Xerox	$	22		$	69
Accrued dividends on preferred stock	(4		)	(6		)
Adjusted Net income from continuing operations available to common shareholders	18			63
Net loss from discontinued operations attributable to Xerox	(6		)	(35		)
Adjusted Net income available to common shareholders	$	12		$	28
Weighted average common shares outstanding	1,016,151			1,013,033
Basic Earnings (Loss) per Share:
Continuing operations	$	0.02		$	0.06
Discontinued operations	(0.01		)	(0.03		)
Basic Earnings per Share	$	0.01		$	0.03
Diluted Earnings (Loss) per Share:
Net income from continuing operations attributable to Xerox	$	22		$	69
Accrued dividends on preferred stock	(4		)	(6		)
Adjusted Net income from continuing operations available to common shareholders	18			63
Net loss from discontinued operations attributable to Xerox	(6		)	(35		)
Adjusted Net income available to common shareholders	$	12		$	28
Weighted average common shares outstanding	1,016,151			1,013,033
Common shares issuable with respect to:
Stock options	—			850
Restricted stock and performance shares	8,417			6,640
Convertible preferred stock	—			—
Adjusted Weighted average common shares outstanding	1,024,568			1,020,523
Diluted Earnings (Loss) per Share:
Continuing operations	$	0.02		$	0.06
Discontinued operations	(0.01		)	(0.03		)
Diluted Earnings per Share	$	0.01		$	0.03
The following securities were not included in the computation of diluted earnings per share as they were either contingently issuable shares or shares that if included would have been anti-dilutive:
Stock options	—			2,104
Restricted stock and performance shares	15,749			18,718
Convertible preferred stock	26,966			26,966
Total Anti-Dilutive Securities	42,715			47,788
Dividends per Common Share	$	0.0625		$	0.0775

Xerox 2017 Form 10-Q

24

Note 16 – Contingencies and Litigation

Legal Matters

We are involved in a variety of claims, lawsuits, investigations and proceedings concerning: securities law; governmental entity contracting; servicing and procurement law; intellectual property law; environmental law; employment law; the Employee Retirement Income Security Act (ERISA); and other laws and regulations. We determine whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. We assess our potential liability by analyzing our litigation and regulatory matters using available information. We develop our views on estimated losses in consultation with outside counsel handling our defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.

Brazil Tax and Labor Contingencies

Our Brazilian operations are involved in various litigation matters and have received or been the subject of numerous governmental assessments related to indirect and other taxes, as well as disputes associated with former employees and contract labor. The tax matters, which comprise a significant portion of the total contingencies, principally relate to claims for taxes on the internal transfer of inventory, municipal service taxes on rentals and gross revenue taxes. We are disputing these tax matters and intend to vigorously defend our positions. Based on the opinion of legal counsel and current reserves for those matters deemed probable of loss, we do not believe that the ultimate resolution of these matters will materially impact our results of operations, financial position or cash flows.

The labor matters principally relate to claims made by former employees and contract labor for the equivalent payment of all social security and other related labor benefits, as well as consequential tax claims, as if they were regular employees. As of March 31, 2017, the total amounts related to the unreserved portion of the tax and labor contingencies, inclusive of any related interest, amounted to approximately $640, with the decrease from our December 31, 2016 balance of approximately $750, primarily related to closed cases partially offset by currency and interest. With respect to the unreserved balance of $640, the majority has been assessed by management as being remote as to the likelihood of ultimately resulting in a loss to the Company. In connection with the above proceedings, customary local regulations may require us to make escrow cash deposits or post other security of up to half of the total amount in dispute. As of March 31, 2017, we had $87 of escrow cash deposits for matters we are disputing and additional letters of credit and surety bonds of approximately $152 and $98, respectively, which include associated indexation. There were no liens on any of our Brazilian assets as of March 31, 2017. Generally, any escrowed amounts would be refundable and any liens would be removed to the extent the matters are resolved in our favor. We routinely assess all these matters as to probability of ultimately incurring a liability against our Brazilian operations and record our best estimate of the ultimate loss in situations where we assess the likelihood of an ultimate loss as probable.

Litigation Against the Company

State of Texas v. Xerox Corporation, Xerox State Healthcare, LLC, and ACS State Healthcare, LLC: On May 9, 2014, the State of Texas, via the Texas Office of Attorney General (the “State”), filed a lawsuit in the 53rd Judicial District Court of Travis County, Texas. The lawsuit alleges that Xerox Corporation, Xerox State Healthcare, LLC and ACS State Healthcare (collectively “the Defendants”) violated the Texas Medicaid Fraud Prevention Act in the administration of ACS’s contract with the Texas Department of Health and Human Services (“HHSC”). Xerox Corporation provided a guaranty of contractual performance with respect to the ACS contract. The State alleges that the Defendants made false representations of material facts regarding the processes, procedures, implementation and results regarding the prior authorization of orthodontic claims. The State seeks recovery of actual damages, two times the amount of any overpayments made as a result of unlawful acts, civil penalties, pre- and post-judgment interest and all costs and attorneys’ fees. The State references the amount in controversy as exceeding hundreds of millions of dollars. The Defendants filed their Answer in June, 2014 denying all allegations. The Defendants will continue to vigorously defend themselves in this matter. This matter is a “Conduent Liability”, as defined in the Separation and Distribution Agreement dated as of December 31, 2016 between Xerox Corporation and Conduent Incorporated, for which Conduent is required to indemnify Xerox. Conduent is entitled to direct the defense of this matter.

Xerox 2017 Form 10-Q

25

Oklahoma Firefighters Pension and Retirement System v. Xerox Corporation, Ursula M. Burns, Luca Maestri, Kathryn A. Mikells, Lynn R. Blodgett, Robert K. Zapfel, David H. Bywater and Mary Scanlon:On October 21, 2016, the Oklahoma Firefighters Pension and Retirement System (“plaintiff”) filed a purported securities class action complaint against Xerox Corporation, Ursula Burns, Luca Maestri, Kathryn Mikells, Lynn Blodgett and Robert Zapfel (collectively, “defendants”) in the U.S. District Court for the Southern District of New York on behalf of the plaintiff and certain purchasers or acquirers of Xerox common stock. The complaint alleged that defendants made false and misleading statements, in violation of Sections 10(b) and 20(a) of the Securities Exchange Act and SEC Rule 10b-5, relating to the operations and prospects of Xerox’s Health Enterprise business. Plaintiff sought, among other things, unspecified monetary damages and attorneys’ fees. Other, similar lawsuits may follow. On December 28, 2016, the Court entered a stipulated order setting out a schedule for amendment of the complaint and for defendants’ response to that complaint following the Court’s appointment of lead plaintiff under the Private Securities Litigation Reform Act. On February 28, 2017, the Court issued an opinion and order appointing the Arkansas Public Employees Retirement System ("APERS") as lead plaintiff. On May 2, 2017, APERS filed an amended complaint, alleging substantially similar claims and seeking substantially similar relief, but adding David Bywater and Mary Scanlon as defendants. Xerox will vigorously defend against this matter. At this time, it is premature to make any conclusion regarding the probability of incurring material losses in this litigation. Should developments cause a change in our determination as to an unfavorable outcome, or result in a final adverse judgment or settlement, there could be a material adverse effect on our results of operations, cash flows and financial position in the period in which such change in determination, judgment, or settlement occurs.

Other Contingencies

We have issued or provided approximately $398 of guarantees as of March 31, 2017 in the form of letters of credit or surety bonds issued to i) support certain insurance programs; ii) support our obligations related to the Brazil tax and labor contingencies; and iii) support certain contracts, primarily with public sector customers, which require us to provide a surety bond as a guarantee of our performance of contractual obligations.

In general, we would only be liable for the amount of these guarantees in the event we defaulted in performing our obligations under each contract; the probability of which we believe is remote. We believe that our capacity in the surety markets as well as under various credit arrangements (including our Credit Facility) is sufficient to allow us to respond to future requests for proposals that require such credit support.

Indemnifications

We have indemnified, subject to certain deductibles and limits, the purchasers of businesses or divested assets for the occurrence of specified events under certain of our divestiture agreements. Where appropriate, an obligation for such indemnifications is recorded as a liability. Since the obligated amounts of these types of indemnifications are often not explicitly stated and/or are contingent on the occurrence of future events, the overall maximum amount of the obligation under such indemnifications cannot be reasonably estimated. Other than obligations recorded as liabilities at the time of divestiture, we have not historically made significant payments for these indemnifications. Additionally, under certain of our acquisition agreements, we have provided for additional consideration to be paid to the sellers if established financial targets are achieved post-closing. We have recognized liabilities for these contingent obligations based on an estimate of the fair value of these contingencies at the time of acquisition. Contingent obligations related to indemnifications arising from our divestitures and contingent consideration provided for by our acquisitions are not expected to be material to our financial position, results of operations or cash flows.

Xerox 2017 Form 10-Q

26

ITEM 2 — MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following Management’s Discussion and Analysis (MD&A) is intended to help the reader understand the results of operations and financial condition of Xerox Corporation. MD&A is provided as a supplement to, and should be read in conjunction with, our Condensed Consolidated Financial Statements and the accompanying notes.

Throughout this document, references to “we,” “our,” the “Company,” and “Xerox” refer to Xerox Corporation and its subsidiaries. References to “Xerox Corporation” refer to the stand-alone parent company and do not include its subsidiaries.

Currency Impact

To understand the trends in the business, we believe that it is helpful to analyze the impact of changes in the translation of foreign currencies into U.S. Dollars on revenue and expenses. We refer to this analysis as "constant currency"; “currency impact” or “the impact from currency.” This impact is calculated by translating current period activity in local currency using the comparable prior year period's currency translation rate. This impact is calculated for all countries where the functional currency is the local country currency. We do not hedge the translation effect of revenues or expenses denominated in currencies where the local currency is the functional currency. Management believes the constant currency measure provides investors an additional perspective on revenue trends. Currency impact can be determined as the difference between actual growth rates and constant currency growth rates.

Overview

Separation Update

On December 31, 2016, Xerox Corporation completed the separation of its Business Process Outsourcing (BPO) business from its Document Technology and Document Outsourcing (DT/DO) business (the “Separation”). The Separation was accomplished by moving the BPO business into a new legal entity, Conduent Incorporated ("Conduent"), and then distributing one hundred percent (100%) of the outstanding common stock of Conduent to Xerox Corporation stockholders (the “Distribution”). Conduent is now an independent public company trading on the New York Stock Exchange (“NYSE”) under the symbol “CNDT”. As a result of the Separation and Distribution, the BPO business is presented as a discontinued operation and, as such, has been excluded from continuing operations for all periods presented. Refer to Note 3 - Divestitures in the Condensed Consolidated Financial Statements for additional information regarding the Separation.

Segment Changes

Following the separation of the BPO business, we realigned our operations to better manage the business and serve our customers. In 2017 we transitioned to a geographic focus and are primarily organized from a sales perspective on the basis of “go-to-market” sales channels. These sales channels are structured to serve a range of customers for our products and services. As a result of this transition and change in structure, we concluded that we have one operating and reportable segment - the design, development and sale of document management systems and solutions. Our chief executive officer was identified as the chief operating decision maker (“CODM”). All of the Company’s activities are interrelated, and each activity is dependent upon and supportive of the other, including product development, supply chain and back-office support services. In addition, all significant operating decisions are largely based upon an analysis of Xerox at the consolidated level, including assessments related to the Company’s incentive compensation plans, as well as at the Board level.

First Quarter 2017 Review

Total revenue of $2.45 billion for the first quarter 2017 declined 6.2% from first quarter 2016 including a 1.9-percentage point negative impact from currency. Post-sale revenue of $1.95 billion, which represented 80% of total revenues, declined 5.8% including a 1.9-percentage point negative impact from currency. The decline in post-sale revenue primarily reflects lower equipment installs and sales in prior periods and an on-going decline in page volumes. Equipment revenues of $502 million declined by 7.4%, with a 1.7-percentage point negative impact from currency. The decline in equipment revenue was driven primarily by lower mid-range sales, which partially reflects the impact of upcoming product launches as well as overall market decline trends. Equipment revenues were also impacted by price declines of approximately 5%.

Xerox 2017 Form 10-Q

27

Net income from continuing operations attributable to Xerox for the three months ended March 31, 2017 was $22 million and included after-tax costs of $132 million related to the amortization of intangible assets, restructuring and related costs, non-service retirement-related costs and other discrete items, resulting in adjusted¹ net income from continuing operations attributable to Xerox of $154 million. Net income from continuing operations attributable to Xerox for the three months ended March 31, 2016 was $69 million and included after-tax costs of $117 million related to the amortization of intangible assets, restructuring and related costs and non-service retirement-related costs, resulting in adjusted¹ net income from continuing operations attributable to Xerox of $186 million. The increase in adjustments is primarily due to an increase in restructuring and related costs as well as higher non-service retirement costs. The decline in adjusted¹ net income for the first quarter 2017 was primarily due to a charge of approximately $30 million in Equity Income related to our share of a Fuji Xerox out-of-period receivable adjustment as the impact of lower revenues was offset by cost productivity and savings from strategic transformation including restructuring savings. See Equity in Net Income of Unconsolidated Affiliatesfor additional information regarding the Fuji Xerox charge.

Operating cash flow from continuing operations was $190 million for the three months ended March 31, 2017, as compared to $87 million in the prior year period. The $103 million increase is primarily due to timing of working capital. Cash used in investing activities from continuing operations was $35 million and includes $11 million for a Global Imaging Systems acquisition. Cash used in financing activities of $1,258 million primarily reflects payments of $1.0 billion on Senior Notes and net payments of $326 million on the tender and exchange of certain Senior Notes partially offset by proceeds of $161 million from the final cash adjustment with Conduent.

2017 Outlook

We expect total revenues to continue to decline for 2017 in the mid-single digits range, excluding the impact of currency, which at March 31, 2017 exchange rates, is expected to have about a 2-percentage point negative impact on total revenues in 2017. However, we do expect to see improving revenue trends during the second half of the year as we start to realize the benefit from new product launches and other growth initiatives. Reported and adjusted¹ earnings are anticipated to be in line with our full-year expectations.

We continue to expect full year 2017 operating cash flows from continuing operations to be between $700 million and $900 million including higher cash requirements for pension contributions and restructuring payments. Capital expenditures, inclusive of internal use software, are expected to be approximately $175 million.

____________________________

(1) See the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.

Xerox 2017 Form 10-Q

28

Financial Review

Revenues

	Three Months Ended March 31,										% of Total Revenue
(in millions)	2017			2016			% Change		CC % Change		2017		2016
Equipment sales	$	502		$	542		(7.4	)%	(5.7	)%	20	%	21	%
Post sale revenue	1,952			2,073			(5.8	)%	(3.9	)%	80	%	79	%
Total Revenue	$	2,454		$	2,615		(6.2	)%	(4.3	)%	100	%	100	%
Reconciliation to Condensed Consolidated Statements of Income:
Sales	$	936		$	1,003		(6.7	)%	(4.8	)%
Less: Supplies, paper and other sales	(434		)	(461		)	(5.9	)%	(3.8	)%
Equipment Sales(1)	$	502		$	542		(7.4	)%	(5.7	)%
Services, maintenance and rentals	$	1,442		$	1,529		(5.7	)%	(3.8	)%
Add: Supplies, paper and other sales	434			461			(5.9	)%	(3.8	)%
Add: Financing	76			83			(8.4	)%	(6.8	)%
Post Sale Revenue(1)	$	1,952		$	2,073		(5.8	)%	(3.9	)%
North America	$	1,473		$	1,542		(4.5	)%	(4.8	)%	60	%	59	%
International	852			919			(7.3	)%	(1.5	)%	35	%	35	%
Other	129			154			(16.2	)%	(16.2	)%	5	%	6	%
Total Revenue(2)	$	2,454		$	2,615		(6.2	)%	(4.3	)%	100	%	100	%
Memo:
Managed Document Services(3)	$	819		$	836		(2.0	)%	0.4	%	33	%	32	%

_______________

CC - See "Currency Impact" section for a description of Constant Currency.

(1) Equipment sales revenue in 2016 has been revised to reclassify certain Global Imaging Systems equipment sales to other sales, which are included in Post sale Revenue.

(2) Refer to the "Geographic Sales Channels and Product and Offerings Definitions" section.

(3) Excluding equipment revenue, Managed Document Services (MDS) was $714 million in first quarter 2017 and $726 million in first quarter 2016, representing a decline of 1.7% including a 2.0-percentage point negative impact from currency.

First quarter 2017 total revenues decreased 6.2% as compared to first quarter 2016, with a 1.9-percentage point negative impact from currency. First quarter 2017 total revenues reflect the following:

Post sale revenue decreased 5.8% as compared to first quarter 2016, with a 1.9-percentage point negative impact from currency. Post Sale revenue is comprised of the following:

• Services, maintenance and rentals revenue includes rental and maintenance revenue (including bundled supplies) as well as the post sale component of the document services revenue from our Managed Document Services (MDS) offerings, and revenues from our Communication and Marketing Solutions (CMS) offerings that transferred to Xerox from the Business Process Outsourcing (BPO) business upon Separation. These revenues declined 5.7%, with a 1.9-percentage point negative impact from currency; the decline at constant currency¹ reflected lower installs in prior periods and ongoing decline in page volumes.

• Supplies, paper and other sales includes unbundled supplies and other sales. These revenues declined 5.9%, with a 2.1-percentage point negative impact from currency. The decline at constant currency¹ was driven by lower original equipment manufacturer (OEM) supplies as well as lower supplies demand (both in U.S. and European channels) consistent with lower equipment sales in prior periods, partly offset by higher supplies sales in developing markets which benefited partially from a weaker prior year.

• Financing revenue is generated from financed equipment sale transactions. The 8.4% decline in these revenues reflected a declining finance receivables balance due to lower equipment sales in prior periods, along with a 1.6-percentage point negative impact from currency.

Xerox 2017 Form 10-Q

29

	Three Months Ended March 31,						% of Equipment Sales
(in millions)	2017		2016		% Change	CC % Change	2017	2016
Entry	$	88	$	94	(6.4)%	(5.5)%	18%	18%
Mid-range	317		347		(8.6)%	(7.0)%	63%	64%
High-end	93		99		(6.1)%	(3.7)%	19%	18%
Other	4		2		NM	NM	NM	NM
Equipment Sales(1)	$	502	$	542	(7.4)%	(5.7)%	100%	100%

_______________

(1) Equipment sales revenue in 2016 has been revised to reclassify certain Global Imaging Systems equipment sales to other sales, which are included in Post sale Revenue.

Equipment sales revenue decreased 7.4% as compared to first quarter 2016, with a 1.7-percentage point negative impact from currency. Revenue declined across all product areas, including the impact of price declines of approximately 5% which are in-line with our historic impact. The decline in mid-range sales reflects lower revenue from black-and-white consistent with overall market decline trends, as well as the anticipated impact of upcoming product launches. The decline in entry sales reflects lower OEM activity, which more than offsets the benefit of new products already launched and growth in developing markets (partially as a result of a weaker prior year). The decline in high-end sales reflects lower revenues from our black-and-white systems, consistent with overall market decline trends, partially offset by high-end color revenue growth driven by iGen and continuous feed more than offsetting lower sales of entry production systems related to timing of upcoming product launches. High-end color sales also included lower digital front-end (DFE) sales to Fuji Xerox.

Revenue Metrics

Total Installs

Install activity includes Managed Document Services and Xerox-branded products shipped to Global Imaging Systems. Detail by product group is shown below:

Entry⁽¹⁾ 

• 15% increase in color multifunction devices, reflecting demand for recently launched products in this space.

• 1% increase in black-and-white multifunction devices driven largely by a higher level of large deals for low-end printers in developing markets, compared to a weaker first quarter in the prior year.

Mid-Range⁽²⁾ 

• Mid-range color installs were flat compared to prior year, as growth in developing markets offset the anticipated timing impact of upcoming product launches.

• 24% decrease in mid-range black-and-white, reflecting overall market decline as well as the anticipated timing impact of upcoming product launches.

High-End⁽²⁾ 

• 15% decrease in high-end color systems due to timing of installs and upcoming product launches.

• 25% decrease in high-end black-and-white systems, consistent with overall market decline and trends.

Note: Descriptions of “Entry”, “Mid-Range” and “High-End” are defined below in the Geographic Sales Channels and Product and Offerings Definitions discussion.

Signings

Signings are defined as estimated future revenues from contracts signed during the period, including renewals of existing contracts. First quarter 2017 signings were approximately $532 million in Total Contract Value (TCV). Signings decreased 6.0% from first quarter 2016, with a 0.4-percentage point favorable impact from currency, reflecting lower contribution from renewals. On a trailing twelve month (TTM) basis, signings decreased 5.5% at constant currency¹ from the comparable prior year period. New business TCV at constant currency¹ increased 1.3% from first quarter 2016 and decreased 15.1% on a TTM basis; this performance is the result of ongoing competitive pressure in the market partially amplified by the timing of product launches, as well as price discipline. Our reported signings mostly represent those from our Large Enterprise deals, as we do not currently include signings from our growing partner print services offerings or those from our Global Imaging Systems channel.

Note: TCV is the estimated total contractual revenue related to signed contracts.

Xerox 2017 Form 10-Q

30

Renewal Rate

Renewal rate is defined as the annual recurring revenue (ARR) on contracts that are renewed during the period as a percentage of ARR on all contracts for which a renewal decision was made during the period. First quarter 2017 contract renewal rate was 81%, a decrease of 1-percentage point as compared to our full year 2016 renewal rate of 82%.

_______________

(1) See "Currency Impact" section for a description of Constant Currency.

Geographic Sales Channels and Product and Offerings Definitions

Our business is aligned to a geographic focus and is primarily organized on the basis of two main go-to-market sales channels, which are structured to serve a range of customers for our products and services:

• North America, which includes our sales channels in the U.S. and Canada.

• International, which includes our sales channels in Europe, Eurasia, Latin America, Middle East, Africa and India.

• Other primarily includes our OEM business, as well as sales to and royalties from Fuji Xerox, and our licensing revenue.

Our products and offerings include:

• “Entry”, which includes A4 devices and desktop printers. Prices in this product group can range from approximately $150 to $3,000.

• “Mid-Range”, which includes A3 Office and Light Production devices that generally serve workgroup environments in mid to large enterprises. Prices in this product group can range from approximately $2,000 to $75,000+.

• “High-End”, which includes production printing and publishing systems that generally serve the graphic communications marketplace and large enterprises. Prices for these systems can range from approximately $30,000 to $1,000,000+.

• Managed Document Services (MDS) revenue, which includes solutions and services that span from managing print to automating processes to managing content. Our primary offerings within MDS are Managed Print Services (including from Global Imaging Systems), as well as workflow automation services, and Centralized Print Services and Solutions (CPS).

____________________________

(1) Entry installations exclude OEM sales; including OEM sales, Entry color multifunction devices decreased 13%, while Entry black-and-white multifunction devices decreased 3%.

(2) Mid-range and High-end color installations exclude Fuji Xerox digital front-end sales; including Fuji Xerox digital front-end sales, Mid-range color devices were flat, and High-end color systems declined 26%.

Xerox 2017 Form 10-Q

31

Costs, Expenses and Other Income

Summary of Key Financial Ratios

The following is a summary of key financial ratios used to assess our performance:

	Three Months Ended March 31,
	Reported										Adjusted (1)
(in millions)	2017			2016			B/(W)				2017			2016			B/(W)
Gross Profit	$	954		$	1,018		$	(64	)		$	977		$	1,035		$	(58	)
RD&E	118			126			8				110			118			8
SAG	664			701			37				633			680			47
Equipment Gross Margin	30.4		%	30.7		%	(0.3		)	pts.	N/A			N/A			N/A
Post sale Gross Margin	41.0		%	41.1		%	(0.1		)	pts.	42.2		%	41.9		%	0.3			pts.
Total Gross Margin	38.9		%	38.9		%	—				39.8		%	39.6		%	0.2			pts.
RD&E as a % of Revenue	4.8		%	4.8		%	—				4.5		%	4.5		%	—
SAG as a % of Revenue	27.1		%	26.8		%	(0.3		)	pts.	25.8		%	26.0		%	0.2			pts.
Pre-tax (Loss) Income	$	(16	)	$	32		$	(48	)		N/A			N/A			N/A
Pre-tax (Loss) Income Margin	(0.7		)%	1.2		%	(1.9		)	pts.	N/A			N/A			N/A
Equity in net income of unconsolidated affiliates	16			37			(21		)		46			37			9
Operating Profit	N/A			N/A			N/A				280			274			6
Operating Margin	N/A			N/A			N/A				11.4		%	10.5		%	0.9			pts.
Memo:
Non-service retirement-related costs	$	62		$	46		$	(16	)		N/A			N/A			N/A

____________________________

(1) See the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure. In fourth quarter 2016, we began to include Equity in net income of unconsolidated affiliates in the calculation of adjusted operating income and margin. Prior periods have been restated accordingly to conform to current year presentation.

Pre-tax Loss Margin

First quarter 2017 pre-tax loss margin of 0.7% declined 1.9-percentage points as compared to first quarter 2016. The higher loss was primarily driven by higher restructuring, higher non-service retirement related costs and higher Other expenses, net.

Additional analysis on changes in restructuring and related costs, amortization of intangible assets, separation costs and other expenses, net are included in subsequent sections.

Adjusted¹ Operating Margin

First quarter 2017 adjusted¹ operating margin of 11.4% increased 0.9-percentage points as compared to first quarter 2016. The improvement was driven primarily by cost productivity and savings from strategic transformation, including restructuring savings, that outpaced the rate of revenue decline. Those improvements were partially offset by 1.1-percentage points from adverse currency. Equity in net income of unconsolidated affiliates, during the first quarter 2017, included a charge of approximately $30 million that represents our share of the current Fujifilm adjustments associated with an accounting review at Fuji Xerox’s New Zealand subsidiary related to lease receivables. We have excluded this impact for adjusted¹ operating income and adjusted¹ operating margin in order to provide a more normalized view of our operations for the quarter. See "Equity in net income of unconsolidated affiliates" section for further information.

______________

(1)Refer to the Operating Income/Margin reconciliation table in the "Non-GAAP Financial Measures" section.

Xerox 2017 Form 10-Q

32

Gross Margin

First quarter 2017 gross margin of 38.9% was flat compared to first quarter 2016. On an adjusted¹ basis, gross margin of 39.8% increased by 0.2-percentage points. This performance reflects cost savings from strategic transformation and cost productivity, partly offset by adverse transaction currency of 1.1-percentage points.

First quarter 2017 equipment gross margin of 30.4% decreased 0.3-percentage points as compared to first quarter 2016, as a result of adverse transaction currency and pricing that more than offset product cost productivity.

First quarter 2017 post sale gross margin of 41.0% decreased 0.1-percentage points as compared to first quarter 2016. On an adjusted¹ basis, post sale gross margin of 42.2% improved 0.3-percentage points, as a result of cost savings from strategic transformation, including restructuring, which more than offset the pace of revenue decline and the impact of adverse transaction currency.

______________

(1)Refer to the Key Financial Ratios reconciliation table in the "Non-GAAP Financial Measures" section.

Research, Development and Engineering Expenses (RD&E)

	Three Months Ended March 31,
(in millions)	2017		2016		Change
R&D	$	96	$	101	$	(5	)
Sustaining engineering	22		25		(3		)
Total RD&E Expenses	$	118	$	126	$	(8	)

First quarter 2017 RD&E as a percentage of revenue of 4.8% was flat from first quarter 2016. On an adjusted¹ basis, RD&E was 4.5% of revenue and was flat compared to first quarter 2016.

RD&E of $118 million decreased by $8 million compared to first quarter 2016. On an adjusted¹ basis, RD&E of $110 million decreased by $8 million. We strategically coordinate our R&D investments with Fuji Xerox.

______________

(1)Refer to the Key Financial Ratios reconciliation table in the "Non-GAAP Financial Measures" section.

Selling, Administrative and General Expenses (SAG)

SAG as a percentage of revenue of 27.1% increased by 0.3-percentage points from first quarter 2016. On an adjusted¹ basis, SAG was 25.8% of revenue and decreased 0.2-percentage points, reflecting productivity and cost savings from strategic transformation, including restructuring savings, that more than outpaced the decline in revenues.

SAG of $664 million was $37 million lower than first quarter 2016. On an adjusted¹ basis, SAG of $633 million decreased $47 million, including an approximately $12 million favorable impact from currency and reflected the following:

• $37 million decrease in selling expenses, reflecting in part, lower compensation expenses consistent with lower revenues.

• $11 million decrease in general and administrative expenses.

• $1 million increase in bad debt expense. First quarter 2017 bad debt expense remained at less than one percent of receivables.

______________

(1)Refer to the Key Financial Ratios reconciliation table in the "Non-GAAP Financial Measures" section.

Non-Service Retirement-Related Costs

Non-service retirement-related costs were $16 million higher than first quarter 2016, primarily driven by higher losses from pension settlements.

Restructuring and Related Costs

Restructuring and related costs of $120 million include restructuring and asset impairment charges of $110 million as well as $10 million of additional costs primarily related to professional support services associated with the implementation of the Strategic Transformation program.

Xerox 2017 Form 10-Q

33

First quarter 2017 net restructuring and asset impairment charges of $110 million included $110 million of severance costs related to headcount reductions of approximately 1,000 employees worldwide and $2 million of lease cancellation. The first quarter 2017 actions impacted several functional areas, with approximately 30% of the actions focused on gross margin improvements, approximately 60% on SAG reductions and approximately 10% on RD&E optimization. These costs were partially offset by $2 million of net reversals for changes in estimated reserves from prior period initiatives.

During first quarter 2016 restructuring and related costs were $100 million which included restructuring and asset impairment charges of $98 million as well as $2 million of additional costs primarily related to professional support services associated with the implementation of the Strategic Transformation program.

First quarter 2016 net restructuring and asset impairment charges of $98 million included $98 million of severance costs related to headcount reductions of approximately 1,400 employees worldwide and $1 million of lease cancellation costs. The first quarter 2016 actions impacted several functional areas, with approximately half of the actions focused on gross margin improvements and approximately half on SAG reductions. These costs were partially offset by $1 million of net reversals for changes in estimated reserves from prior period initiatives.

The restructuring reserve balance as of March 31, 2017 for all programs was $178 million, of which $175 million is expected to be spent over the next twelve months.

In second quarter 2017, we expect to incur additional restructuring charges of approximately $50 million for actions and initiatives that have not yet been finalized. We continue to expect restructuring and related costs of approximately $225 million for full year 2017.

Refer to Note 8 - Restructuring Programs, in the Condensed Consolidated Financial Statements for additional information regarding our restructuring programs.

Amortization of Intangible Assets

First quarter 2017 amortization of intangible assets of $14 million was flat compared to first quarter 2016.

Worldwide Employment

Worldwide employment was approximately 37,200 as of March 31, 2017 and decreased by approximately 400 from December 31, 2016. The reduction is primarily due to the impact of restructuring and productivity-related reductions.

Other Expenses, Net

	Three Months Ended March 31,
(in millions)	2017			2016
Non-financing interest expense	$	36		$	54
Interest income	(2		)	(1		)
Gains on sales of businesses and assets	—			(20		)
Currency losses, net	3			4
Litigation matters	—			1
Loss on sales of accounts receivables	3			4
Loss on early extinguishment of debt	13			—
All other expenses, net	1			3
Total Other Expenses, Net	$	54		$	45

Non-Financing Interest Expense

First quarter 2017 non-financing interest expense of $36 million was $18 million lower than first quarter 2016. When combined with financing interest expense (cost of financing), total interest expense declined by $18 million from first quarter 2016 primarily due to a lower debt balance reflecting the repayment of approximately $1.3 billion of debt in the first quarter 2017 as well as repayment of approximately $1.0 billion in 2016.

Gains on Sales of Businesses and Assets

First quarter 2016 gains on sales of businesses and assets of $20 million were primarily related to the sale of surplus technology assets.

Xerox 2017 Form 10-Q

34

Loss on Early Extinguishment of Debt

During the first quarter of 2017, we recorded a $13 million loss associated with the repayment of $300 million in Senior Notes.

Refer to Note 9 - Debt, in the Condensed Consolidated Financial Statements for additional information regarding the Debt Exchange.

Income Taxes

First quarter 2017 tax benefit was at an effective tax rate of 150.0%, which was higher than the U.S. statutory tax rate primarily due to the favorable re-measurement of certain unrecognized tax positions. On an adjusted¹ basis, first quarter 2017 tax expense was at an effective tax rate of 27.5%, which was lower than the U.S. statutory tax rate primarily due to foreign tax credits and the geographical mix of profits. The adjusted¹ effective tax rate excludes the majority of the benefit from the re-measurement of certain unrecognized tax positions as well as the tax benefits associated with the following charges: restructuring and related costs, amortization of intangible assets and non-service retirement-related costs.

First quarter 2016 tax benefit was at an effective tax rate of (6.3)% and on an adjusted¹ basis, first quarter 2016 tax expense was at an effective tax rate of 21.4%. These rates were lower than the U.S. statutory tax rate primarily due to foreign tax credits and the geographical mix of profits. The adjusted¹ effective tax rate excludes the tax benefits associated with the following charges: restructuring and related costs, amortization of intangible assets and non-service retirement-related costs.

Xerox operations are widely dispersed. The statutory tax rate in most non-U.S. jurisdictions is lower than the combined U.S. and state tax rate. The amount of income subject to these lower foreign rates relative to the amount of U.S. income will impact our effective tax rate. However, no one country outside of the U.S. is a significant factor to our overall effective tax rate. Certain foreign income is subject to U.S. tax net of any available foreign tax credits. Our full year effective tax rate includes a benefit of approximately 10-percentage points from these non-U.S. operations, which reflects lower foreign tax credit benefits from prior year.

Our effective tax rate is based on nonrecurring events as well as recurring factors, including the taxation of foreign income. In addition, our effective tax rate will change based on discrete or other nonrecurring events that may not be predictable. Excluding the effects of amortization of intangible assets, restructuring and related costs, non-service retirement-related costs, separation costs and other discrete items, we anticipate that our adjusted¹ effective tax rate will be approximately 25% to 28% for second quarter and full year 2017.

______________

(1) Refer to the Effective Tax Rate reconciliation table in the "Non-GAAP Financial Measures" section.

Equity in Net Income of Unconsolidated Affiliates

	Three Months Ended March 31,
(in millions)	2017		2016
Total equity in net income of unconsolidated affiliates(1)	$	16	$	37
Fuji Xerox after-tax restructuring costs included in equity income	—		—

Equity in net income of unconsolidated affiliates primarily reflects our 25% share of Fuji Xerox net income. In the first quarter 2017, our Fuji Xerox equity earnings included an out-of-period adjustment related to receivables. The receivables adjustment was the result of an investigation of accounting practices at Fuji Xerox’s New Zealand subsidiary (FXNZ) related to the recovery of receivables associated with certain bundled leasing transactions that occurred in, or prior to, Fuji Xerox’s fiscal year ending March 31, 2016. Fuji Xerox’s parent, Fujifilm Holdings Corporation, is in the process of completing its investigation. Our equity earnings in the first quarter include a charge of approximately $30 million, which represents our share of the current Fujifilm adjustments from this review. While the investigation is ongoing, we are not currently aware of any additional adjustments related to this matter that would have a material effect on our financial statements.

Refer to Note 7 - Investments in Affiliates, at Equity, in the Condensed Consolidated Financial Statements, for additional information regarding the Fuji Xerox charge.

______________

(1) Refer to the Equity in Net Income of Unconsolidated Affiliates reconciliation table in the "Non-GAAP Financial Measures" section.

Xerox 2017 Form 10-Q

35

Net Income from Continuing Operations

First quarter 2017 net income from continuing operations attributable to Xerox was $22 million, or $0.02 per diluted share. On an adjusted¹ basis, net income from continuing operations attributable to Xerox was $154 million, or $0.15 per diluted share. First quarter 2017 adjustments to net income include the amortization of intangible assets, restructuring and related costs, and non-service retirement-related costs as well as other discretely identified adjustments.

First quarter 2016 net income from continuing operations attributable to Xerox was $69 million, or $0.06 per diluted share. On an adjusted¹ basis, net income from continuing operations attributable to Xerox was $186 million, or $0.18 per diluted share. First quarter 2016 adjustments to net income include the amortization of intangible assets, restructuring and related costs and non-service retirement-related costs.

Refer to Note 15 - Earnings per Share, in the Condensed Consolidated Financial Statements, for additional information regarding the calculation of basic and diluted earnings per share.

___________

(1) Refer to the Net Income and EPS reconciliation table in the "Non-GAAP Financial Measures" section.

Discontinued Operations

As previously discussed, discontinued operations relate to our Business Process Outsourcing (BPO) business, which was separated effective December 31, 2016.

Refer to Note 3 - Divestitures, in the Condensed Consolidated Financial Statements for additional information regarding discontinued operations.

Net Income

First quarter 2017 net income attributable to Xerox was $16 million, or $0.01 per diluted share. First quarter 2016 net income attributable to Xerox was $34 million, or $0.03 per diluted share.

Other Comprehensive Income

First quarter 2017 Other comprehensive income attributable to Xerox was $169 million as compared to $88 million in the first quarter 2016. The $81 million increase is primarily due to net gains from changes in defined benefit plans of $26 million in the first quarter of 2017 as compared to net losses of $112 million in the first quarter 2016. The benefit plan losses in the first quarter 2016 were primarily due to losses from plan remeasurements resulting from a decrease in discount rates and unfavorable asset returns. In the first quarter 2017, the impact from plan remeasurements was minimal as a slight decrease in discount rates was offset by favorable asset returns. Offsetting the change in defined benefit plans were decreased gains from net translation adjustments of $55 million reflecting net gains of $136 million in the first quarter 2017 as compared to net gains of $191 million in the first quarter 2016.

Refer to Note 12 - Employee Benefit Plans, in the Condensed Consolidated Financial Statements, for additional information regarding net changes in our defined benefit plans and related losses and gains.

Capital Resources and Liquidity

As of March 31, 2017 and December 31, 2016, total cash and cash equivalents were $1,045 million and $2,223 million, respectively. There were no borrowings under our Commercial Paper Program, or letters of credit under our $2 billion Credit Facility at March 31, 2017or December 31, 2016, respectively. The decrease in total cash and cash equivalents primarily reflects the repayment of $1.0 billion of maturing Senior Notes in the first quarter 2017 as well a repayment of $300 million in Senior Notes as part of a tender and exchange transaction.

We continue to expect operating cash flows from continuing operations to be between $700 million and $900 million in 2017, including an increase in restructuring payments and pension contributions partially offset by improvements in working capital.

Xerox 2017 Form 10-Q

36

Cash Flow Analysis

The following table summarizes our cash and cash equivalents:

	Three Months Ended March 31,						Change
(in millions)	2017			2016
Net cash provided by operating activities of continuing operations	$	190		$	87		$	103
Net cash used in operating activities of discontinued operations	(80		)	(112		)	32
Net cash provided by (used in) operating activities	110			(25		)	135
Net cash used in investing activities of continuing operations	(35		)	(30		)	(5		)
Net cash used in investing activities of discontinued operations	—			(95		)	95
Net cash used in investing activities	(35		)	(125		)	90
Net cash used in financing activities	(1,258		)	(42		)	(1,216		)
Effect of exchange rate changes on cash and cash equivalents	5			12			(7		)
Increase in cash of discontinued operations	—			(2		)	2
Decrease in cash and cash equivalents	(1,178		)	(182		)	(996		)
Cash and cash equivalents at beginning of period	2,223			1,228			995
Cash and Cash Equivalents at End of Period	$	1,045		$	1,046		$	(1	)

Cash Flows from Operating Activities

Net cash provided by operating activities of continuing operations was $190 million in first quarter 2017. The $103 million increase in operating cash from first quarter 2016 was primarily due to the following:

• $6 million increase in pre-tax income before depreciation and amortization, gain on sales of businesses and assets, stock-based compensation, restructuring and related costs and defined benefit pension cost.

• $92 million increase in accounts payable and accrued compensation primarily related to the year-over-year timing of supplier and vendor payments.

• $41 million increase from a lower seasonal first quarter build-up of inventory primarily reflecting reduced inventory requirements, partially offset by the inventory impact of new product launches.

• $11 million increase from lower pension contributions.

• $10 million increase due to lower placements of equipment on operating leases reflecting decreased installs.

• $42 million decrease from higher restructuring and related payments.

• $39 million decrease from accounts receivable primarily due to the timing of collections and a reduction in sales of receivables.

Cash Flows from Investing Activities

Net cash used in investing activities of continuing operations was $35 million in first quarter 2017 (including $11 million related to a Global Imaging Systems acquisition) as compared to $30 million in the prior year period (including $18 million related to a Global Imaging Systems acquisition).

Cash Flows from Financing Activities

Net cash used in financing activities was $1,258 million in first quarter 2017. The $1,216 million increase in the use of cash from first quarter 2016 was primarily due to the following:

• $1,369 million increase from net debt activity. 2017 reflects payments of $1.0 billion on Senior Notes and net payments of $326 million on the tender and exchange of certain Senior Notes including transaction costs. First quarter 2016 reflects net proceeds of $749 million from a Senior Unsecured Term Facility offset by a $700 million Senior Notes payment.

• $10 million increase from common stock dividends.

• $7 million increase from repurchases related to a stock-based compensation vesting.

• $161 million decrease reflecting the final cash adjustment with Conduent.

• $10 million decrease due to lower distributions to noncontrolling interests.

Xerox 2017 Form 10-Q

37

Debt and Customer Financing Activities

The following summarizes our debt:

(in millions)	March 31, 2017			December 31, 2016
Principal debt balance(1)	$	5,049		$	6,349
Net unamortized discount	(41		)	(43		)
Debt issuance costs	(30		)	(21		)
Fair value adjustments(2)
- terminated swaps	20			27
- current swaps	3			4
Total Debt	$	5,001		$	6,316

____________________________

(1) Includes Notes Payable of $5 million and $4 million as of March 31, 2017 and December 31, 2016, respectively.

(2) Fair value adjustments include the following - (i) fair value adjustments to debt associated with terminated interest rate swaps, which are being amortized to interest expense over the remaining term of the related notes; and (ii) changes in fair value of hedged debt obligations attributable to movements in benchmark interest rates. Hedge accounting requires hedged debt instruments to be reported inclusive of any fair value adjustment.

Finance Assets and Related Debt

The following represents our total finance assets, net associated with our lease and finance operations:

(in millions)	March 31, 2017		December 31, 2016
Total finance receivables, net(1)	$	3,706	$	3,744
Equipment on operating leases, net	472		475
Total Finance Assets, net(2)	$	4,178	$	4,219

___________________________

(1) Includes (i) Billed portion of finance receivables, net, (ii) Finance receivables, net and (iii) Finance receivables due after one year, net as included in our Condensed Consolidated Balance Sheets.

(2) The change from December 31, 2016 includes an increase of $30 million due to currency.

Our lease contracts permit customers to pay for equipment over time rather than at the date of installation; therefore, we maintain a certain level of debt (that we refer to as financing debt) to support our investment in these lease contracts, which are reflected in total finance assets, net. For this financing aspect of our business, we maintain an assumed 7:1 leverage ratio of debt to equity as compared to our finance assets.

Based on this leverage, the following represents the breakdown of total debt between financing debt and core debt:

(in millions)	March 31, 2017		December 31, 2016
Finance receivables debt(1)	$	3,243	$	3,276
Equipment on operating leases debt	413		416
Financing debt	3,656		3,692
Core debt	1,345		2,624
Total Debt	$	5,001	$	6,316

____________________________

(1) Finance receivables debt is the basis for our calculation of "Cost of financing" expense in the Condensed Consolidated Statements of Income.

Debt Activity

Refer to Note 9 - Debt in the Condensed Consolidated Financial Statements for additional information regarding first quarter 2017 debt activity including a Debt Exchange and debt repayments following the Separation (Separation Debt Activity).

Sales of Accounts Receivable

Refer to Note 4 - Accounts Receivable, Net, in the Condensed Consolidated Financial Statements for additional information.

Xerox 2017 Form 10-Q

38

Liquidity and Financial Flexibility

We manage our worldwide liquidity using internal cash management practices, which are subject to (1) the statutes, regulations and practices of each of the local jurisdictions in which we operate, (2) the legal requirements of the agreements to which we are a party and (3) the policies and cooperation of the financial institutions we utilize to maintain and provide cash management services.

Our principal debt maturities are in line with historical and projected cash flows and are spread over the next five years as follows:

(in millions)	Amount
2017 Q2	$	7
2017 Q3	2
2017 Q4	2
2018	747
2019	967
2020	1,057
2021	1,067
2022 and thereafter	1,200
Total	$	5,049

Treasury Stock

There were no share repurchases in 2017 through the date of our filing on May 3, 2017.

Financial Risk Management

We are exposed to market risk from changes in foreign currency exchange rates and interest rates, which could affect operating results, financial position and cash flows. We manage our exposure to these market risks through our regular operating and financing activities and, when appropriate, through the use of derivative financial instruments. These derivative financial instruments are utilized to hedge economic exposures, as well as to reduce earnings and cash flow volatility resulting from shifts in market rates. We enter into limited types of derivative contracts, including interest rate swap agreements, foreign currency spot, forward and swap contracts and net purchased foreign currency options to manage interest rate and foreign currency exposures. Our primary foreign currency market exposures include the Yen, Euro and Pound Sterling. The fair market values of all our derivative contracts change with fluctuations in interest rates and/or currency rates and are designed so that any changes in their values are offset by changes in the values of the underlying exposures. Derivative financial instruments are held solely as risk management tools and not for trading or speculative purposes.

We are required to recognize all derivative instruments as either assets or liabilities at fair value in the balance sheet. As permitted, certain of these derivative contracts have been designated for hedge accounting treatment. Certain of our derivatives that do not qualify for hedge accounting are effective as economic hedges. These derivative contracts are likewise required to be recognized each period at fair value and therefore do result in some level of volatility. The level of volatility will vary with the type and amount of derivative hedges outstanding, as well as fluctuations in the currency and interest rate markets during the period. The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.

By their nature, all derivative instruments involve, to varying degrees, elements of market and credit risk. The market risk associated with these instruments resulting from currency exchange and interest rate movements is expected to offset the market risk of the underlying transactions, assets and liabilities being hedged. We do not believe there is significant risk of loss in the event of non-performance by the counterparties associated with these instruments because these transactions are executed with a diversified group of major financial institutions. Further, our policy is to deal with counterparties having a minimum investment grade or better credit rating. Credit risk is managed through the continuous monitoring of exposures to such counterparties.

The current market events have not required us to materially modify or change our financial risk management strategies with respect to our exposures to interest rate and foreign currency risk. Refer to Note 10 – Financial Instruments, in the Condensed Consolidated Financial Statements for further discussion and information on our financial risk management strategies.

Xerox 2017 Form 10-Q

39

Non-GAAP Financial Measures

We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed our financial results using the non-GAAP measures described below. We believe these non-GAAP measures allow investors to better understand the trends in our business and to better understand and compare our results. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with GAAP, to exclude the effects of certain items as well as their related income tax effects.

A reconciliation of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are set forth below as well as in the first quarter 2017 presentation slides available at www.xerox.com/investor.

These non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP.

Adjusted Earnings Measures

• Net income and Earnings per share (EPS)

• Effective tax rate

• Gross margin, RD&E and SAG (adjusted for non-service retirement-related costs only)

The above measures were adjusted for the following items:

Amortization of intangible assets: The amortization of intangible assets is driven by our acquisition activity which can vary in size, nature and timing as compared to other companies within our industry and from period to period. The use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of intangible assets will recur in future periods.

Restructuring and related costs:Restructuring and related costs include restructuring and asset impairment charges as well as costs associated with our Strategic Transformation program beyond those normally included in restructuring and asset impairment charges. Restructuring consists of costs primarily related to severance and benefits paid to employees pursuant to formal restructuring and workforce reduction plans. Asset impairment includes costs incurred for those assets sold, abandoned or made obsolete as a result of our restructuring actions, exiting from a business or other strategic business changes. Additional costs for our Strategic Transformation program are primarily related to the implementation of strategic actions and initiatives and include third-party professional service costs as well as one-time incremental costs. All of these costs can vary significantly in terms of amount and frequency based on the nature of the actions as well as the changing needs of the business. Accordingly, due to that significant variability, we will exclude these charges since we do not believe they provide meaningful insight into our current or past operating performance nor do we believe they are reflective of our expected future operating expenses as such charges are expected to yield future benefits and savings with respect to our operational performance.

Non-service retirement-related costs:Our defined benefit pension and retiree health costs include several elements impacted by changes in plan assets and obligations that are primarily driven by changes in the debt and equity markets as well as those that are predominantly legacy in nature and related to employees who are no longer providing current service to the Company (e.g. retirees and ex-employees). These elements include (i) interest cost, (ii) expected return on plan assets, (iii) amortized actuarial gains/losses and (iv) the impacts of any plan settlements/curtailments. Accordingly, we consider these elements of our periodic retirement plan costs to be outside the operational performance of the business or legacy costs and not necessarily indicative of current or future cash flow requirements. Adjusted earnings will continue to include the elements of our retirement costs related to current employee service (service cost and amortization of prior service cost) as well as the cost of our defined contribution plans.

Other discrete, unusual or infrequent items: In addition, we have also excluded the following additional items given the discrete, unusual or infrequent nature of the items and their impact on our results for the period: 1) a loss on early extinguishment of debt; and 2) a benefit from the remeasurement of a tax matter related to a previously adjusted item. We believe the exclusion of these items allows investors to better understand and analyze the results for the period as compared to prior periods and expected future trends in our business.

Adjusted Operating Income and Margin

We also calculate and utilize operating income and margin earnings measures by adjusting our pre-tax income and margin amounts. In addition to the costs noted for our Adjusted Earnings measures, operating income and margin also exclude other expenses, net. Other expenses, net is primarily comprised of non-financing interest expense and

Xerox 2017 Form 10-Q

40

also includes certain other non-operating costs and expenses. We exclude these amounts in order to evaluate our current and past operating performance and to better understand the expected future trends in our business.

Operating income and margin also includes equity in net income of unconsolidated affiliates. Equity in net income of unconsolidated affiliates primarily reflects our 25% share of Fuji Xerox net income. We include this amount in our measure of operating income and margin as Fuji Xerox is our primary intermediary to the Asia/Pacific market for distribution of Xerox branded products and services. As previously disclosed, first quarter 2017 Equity in net income of unconsolidated affiliates included a charge that represents our share of the current Fujifilm adjustments associated with an accounting investigation at Fuji Xerox’s New Zealand subsidiary related to lease receivables. We have excluded the impact of this charge for adjusted operating income and margin in order to provide a more normalized view of our operations for the quarter. See Equity in Net Income of Unconsolidated Affiliates and Note 7 - Investments in Affiliates, at Equity, in the Condensed Consolidated Financial Statements, for additional information regarding the Fuji Xerox charge.

Constant Currency (CC)

Refer to "Currency Impact" for a discussion of this measure and its use in our analysis of revenue growth.

Summary

Management believes that all of these non-GAAP financial measures provide an additional means of analyzing the current period’s results against the corresponding prior period’s results. However, these non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. Our management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures.

A reconciliation of these non-GAAP financial measures and the most directly comparable measures calculated and presented in accordance with GAAP are set forth on the following tables:

Net Income and EPS reconciliation:

	Three Months Ended March 31,
	2017					2016
(in millions; except per share amounts)	Net  Income			EPS		Net  Income			EPS
Reported(1)	$	22		$	0.02	$	69		$	0.06
Adjustments:
Restructuring and related costs	120					100
Amortization of intangible assets	14					14
Non-service retirement-related costs	62					46
Loss on extinguishment of debt	13					—
Income tax adjustments(2)	(61		)			(43		)
Remeasurement of unrecognized tax positions	(16		)			—
Adjusted	$	154		$	0.15	$	186		$	0.18
Weighted average shares for adjusted EPS(3)				1,052					1,021
Fully diluted shares at end of period(4)				1,052

 ____________________________

(1) Net Income and EPS from continuing operations attributable to Xerox.

(2) Refer to Effective Tax Rate reconciliation.

(3) Average shares for the 2017 calculation of adjusted EPS include 27 million shares associated with our Series B convertible preferred stock and therefore the related quarterly dividend of $4 million was excluded. Average shares for the 2016 calculation of adjusted EPS exclude 27 million shares associated with our Series A convertible preferred stock and therefore the related quarterly dividend of $6 million was included.

(4) Represents common shares outstanding at March 31, 2017, as well as shares associated with our Series B convertible preferred stock plus potential dilutive common shares used for the calculation of diluted earnings per share for the first quarter 2017.

Xerox 2017 Form 10-Q

41

Effective Tax Rate reconciliation:

	Three Months Ended March 31,
	2017								2016
(in millions)	Pre-Tax (Loss) Income			Income  Tax (Benefit) Expense			Effective Tax Rate		Pre-Tax Income		Income  Tax (Benefit) Expense			Effective Tax Rate
Reported(1)	$	(16	)	$	(24	)	150.0	%	$	32	$	(2	)	(6.3	)%
Non-GAAP Adjustments(2)	209			61					160		43
Remeasurement of unrecognized tax positions	—			16					—		—
Adjusted - revised(3)	$	193		$	53		27.5	%	$	192	$	41		21.4	%

____________________________

(1) Pre-Tax (Loss) Income and Income Tax Benefit from continuing operations.

(2) Refer to Net Income and EPS reconciliation for details.

(3) The tax impact on Adjusted Pre-Tax Income from continuing operations is calculated under the same accounting principles applied to the As Reported Pre-Tax Income under ASC 740, which employs an annual effective tax rate method to the results.

Operating Income / Margin reconciliation:

	Three Months Ended March 31,
	2017							2016
(in millions)	(Loss)Profit			Revenue		Margin		Profit		Revenue		Margin
Reported(1)	$	(16	)	$	2,454	(0.7	)%	$	32	$	2,615	1.2	%
Adjustments:
Restructuring and related costs	120							100
Amortization of intangible assets	14							14
Non-service retirement-related costs	62							46
Equity in net income of unconsolidated affiliates	16							37
Receivables write-off - Fuji Xerox	30							—
Other expenses, net	54							45
Adjusted	$	280		$	2,454	11.4	%	$	274	$	2,615	10.5	%

____________________________

(1) Pre-Tax (Loss) Income from continuing operations.

Equity in Net Income of Unconsolidated Affiliates reconciliation:

	Three Months Ended March 31,
(in millions)	2017		2016
Reported	$	16	$	37
Adjustment:
Receivables write-off - Fuji Xerox	30		—
Adjusted	$	46	$	37

Xerox 2017 Form 10-Q

42

Key Financial Ratios reconciliation:

	Three Months Ended March 31,
	2017									2016
(in millions)	As Reported(1)			Non-service retirement-related costs			Adjusted			As Reported(1)			Non-service retirement-related costs			Adjusted
Total Revenue	$	2,454		$	—		$	2,454		$	2,615		$	—		$	2,615
Total Gross Profit	954			23			977			1,018			17			1,035
Post sale revenue	1,952			—			1,952			2,073			—			2,073
Post sale gross profit	801			23			824			852			17			869
RD&E	118			(8		)	110			126			(8		)	118
SAG	664			(31		)	633			701			(21		)	680
Total Gross Margin	38.9		%				39.8		%	38.9		%				39.6		%
Post sale Gross Margin	41.0		%				42.2		%	41.1		%				41.9		%
RD&E as a % of Revenue	4.8		%				4.5		%	4.8		%				4.5		%
SAG as a % of Revenue	27.1		%				25.8		%	26.8		%				26.0		%

__________________________

(1) Revenue and costs from continuing operations.

ITEM 3 — QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The information set forth under the “Financial Risk Management” section of this Quarterly Report on Form 10-Q is hereby incorporated by reference in answer to this Item.

ITEM 4 — CONTROLS AND PROCEDURES

(a)Evaluation of Disclosure Controls and Procedures

The Company’s management evaluated, with the participation of our principal executive officer and principal financial officer, or persons performing similar functions, the effectiveness of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as of the end of the period covered by this report. Based on this evaluation, our principal executive officer and principal financial officer have concluded that, as of the end of the period covered by this report, our disclosure controls and procedures were effective to ensure that information we are required to disclose in the reports that we file or submit under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms relating to Xerox Corporation, including our consolidated subsidiaries, and was accumulated and communicated to the Company’s management, including the principal executive officer and principal financial officer, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.

(b)Changes in Internal Controls

In connection with the evaluation required by paragraph (d) of Rule 13a-15 under the Exchange Act, there was no change identified in our internal control over financial reporting that occurred during the last fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

PART II — OTHER INFORMATION

ITEM 1 — LEGAL PROCEEDINGS

The information set forth under Note 16 – Contingencies and Litigation in the Condensed Consolidated Financial Statements of this Quarterly Report on Form 10-Q is incorporated by reference in answer to this Item.

Xerox 2017 Form 10-Q

43

ITEM 1A — RISK FACTORS

Reference is made to the Risk Factors set forth in Part I, Item 1A of our 2016 Annual Report. The Risk Factors remain applicable from our 2016 Annual Report.

ITEM 2 — UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

(a) Sales of Unregistered Securities during the Quarter ended March 31, 2017

During the quarter ended March 31, 2017, Registrant issued the following securities in transactions that were not registered under the Securities Act of 1933, as amended (the “Act”).

Semi-Annual Director Fees:

a. Securities issued on January 13, 2017: Registrant issued 128,030 deferred stock units (DSUs), representing the right to receive shares of Common stock, par value $1 per share, at a future date.

b. No underwriters participated. The shares were issued to each of the non-employee Directors of Registrant: Jonathan Christodoro, Joseph J. Echevarria, Richard J. Harrington, William Curt Hunter, Robert J. Keegan, Cheryl Gordon Krongard, Charles Prince, Ann N. Reese, Stephen H. Rusckowski and Sara Martinez Tucker.

c. The DSUs were issued at a deemed purchase price of $7.03 per DSU (aggregate price $900,051), based upon the market value on the date of issuance, in payment of the semi-annual Director's fees pursuant to Registrant's 2004 Equity Compensation Plan for Non-Employee Directors.

d. Exemption from registration under the Act was claimed based upon Section 4(2) as a sale by an issuer not involving a public offering.

Dividend Equivalent:

a. Securities issued on January 31, 2017: Registrant issued 8,792 DSUs, representing the right to receive shares of Common stock, par value $1 per share, at a future date.

b. No underwriters participated. The shares were issued to each of the non-employee Directors of Registrant: Jonathan Christodoro, Richard J. Harrington, William Curt Hunter, Robert J. Keegan, Charles Prince, Ann N. Reese, Stephen H. Rusckowski and Sara Martinez Tucker.

c. The DSUs were issued at a deemed purchase price of $6.893 per DSU (aggregate price $60,603), based upon the market value on the date of record, in payment of the dividend equivalents due to DSU holders pursuant to Registrant’s 2004 Equity Compensation Plan for Non-Employee Directors.

d. Exemption from registration under the Act was claimed based upon Section 4(2) as a sale by an issuer not involving a public offering.

(b) Issuer Purchases of Equity Securities during the Quarter ended March 31, 2017

Board Authorized Share Repurchases Programs:

There were no repurchases of Xerox Common Stock pursuant to Board authorized share repurchase programs during the first quarter 2017 or through the date of our filing on May 3, 2017.

Repurchases Related to Stock Compensation Programs⁽¹⁾:

	Total Number of Shares Purchased	Average Price Paid per Share(2)		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs	Maximum That May Be Purchased under the Plans or Programs
January 1 through 31	1,157,951	$	6.88	n/a	n/a
February 1 through 28	—	—		n/a	n/a
March 1 through 31	—	—		n/a	n/a
Total	1,157,951

 ____________________________

(1) These repurchases are made under a provision in our restricted stock compensation programs for the indirect repurchase of shares through a net-settlement feature upon the vesting of shares in order to satisfy minimum statutory tax-withholding requirements.

(2)Exclusive of fees and costs.

Xerox 2017 Form 10-Q

44

ITEM 6 — EXHIBITS

3(a)	Restated Certificate of Incorporation of Registrant filed with the Department of State of New York on February 21, 2013, as amended by Certificate of Amendment of Certificate of Incorporation filed with the Department of State of the State of New York on December 23, 2016.
	Incorporated by reference to Exhibit 3(a) to Registrant's Annual Report on Form 10-K for the fiscal year ended December 31, 2016. See SEC File Number 001-04471.
3(b)	By-Laws of Registrant as amended through August 15, 2016.
	Incorporated by reference to Exhibit 3(b) to Registrant's Quarterly Report on Form 10-Q for the quarter ended September 30, 2016. See SEC File Number 001-04471.
12	Computation of Ratio of Earnings to Fixed Charges.
31(a)	Certification of CEO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
31(b)	Certification of CFO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
32	Certification of CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.CAL	XBRL Taxonomy Extension Calculation Linkbase.
101.DEF	XBRL Taxonomy Extension Definition Linkbase.
101.INS	XBRL Instance Document.
101.LAB	XBRL Taxonomy Extension Label Linkbase.
101.PRE	XBRL Taxonomy Extension Presentation Linkbase.
101.SCH	XBRL Taxonomy Extension Schema Linkbase.

Xerox 2017 Form 10-Q

45

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

XEROX CORPORATION (Registrant)
By:	/S/ JOSEPH H. MANCINI, JR.
	Joseph H. Mancini, Jr. Vice President and Chief Accounting Officer (Principal Accounting Officer)

Date: May 3, 2017

Xerox 2017 Form 10-Q

46

EXHIBIT INDEX

3(a)	Restated Certificate of Incorporation of Registrant filed with the Department of State of New York on February 21, 2013, as amended by Certificate of Amendment of Certificate of Incorporation filed with the Department of State of the State of New York on December 23, 2016.
	Incorporated by reference to Exhibit 3(a) to Registrant's Annual Report on Form 10-K for the fiscal year ended December 31, 2016. See SEC File Number 001-04471.
3(b)	By-Laws of Registrant as amended through August 15, 2016.
	Incorporated by reference to Exhibit 3(b) to Registrant's Quarterly Report on Form 10-Q for the quarter ended September 30, 2016. See SEC File Number 001-04471.
12	Computation of Ratio of Earnings to Fixed Charges.
31(a)	Certification of CEO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
31(b)	Certification of CFO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
32	Certification of CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.CAL	XBRL Taxonomy Extension Calculation Linkbase.
101.DEF	XBRL Taxonomy Extension Definition Linkbase.
101.INS	XBRL Instance Document.
101.LAB	XBRL Taxonomy Extension Label Linkbase.
101.PRE	XBRL Taxonomy Extension Presentation Linkbase.
101.SCH	XBRL Taxonomy Extension Schema Linkbase.

Xerox 2017 Form 10-Q

47

EX-12

EXHIBIT 12

COMPUTATION OF RATIO OF EARNINGS TO FIXED CHARGES

The ratio of earnings to fixed charges, the ratio of earnings to combined fixed charges and preferred stock dividends, as well as any deficiency of earnings are determined using the following applicable factors:

Earnings available for fixed chargesare calculated first, by determining the sum of: (a) income from continuing operations before income taxes and equity income; (b) distributed equity income; (c) fixed charges, as defined below; and (d) amortization of capitalized interest, if any. From this total, we subtract capitalized interest and net income attributable to noncontrolling interests.

Fixed chargesare calculated as the sum of: (a) interest costs (both expensed and capitalized); (b) amortization of debt expense and discount or premium relating to any indebtedness; and (c) that portion of rental expense that is representative of the interest factor.

Preferred stock dividends used in the ratio of earnings to combined fixed charges and preferred stock dividends consists of the amount of pre-tax earnings required to cover dividends paid on our Series B convertible preferred stock in 2017 and our Series A convertible preferred stock in 2016.

	Three Months Ended March 31,
(in millions)	2017			2016
Fixed Charges:
Interest expense(1)	$	69		$	88
Capitalized interest(1)	—			—
Portion of rental expense which represents interest factor(1)	13			48
Total Fixed Charges	$	82		$	136
Earnings Available for Fixed Charges:
Pre-tax (loss) income	$	(16	)	$	32
Add: Distributed equity income of affiliated companies	—			—
Add: Fixed charges	82			136
Less: Capitalized interest	—			—
Less: Net income attributable to noncontrolling interests	(2		)	(2		)
Total Earnings Available for Fixed Charges	$	64		$	166
Ratio of Earnings to Fixed Charges	*			1.22
Computation of Ratio of Earnings to Combined Fixed Charges and Preferred Stock Dividends:
Fixed Charges:
Interest expense	$	69		$	88
Capitalized interest	—			—
Portion of rental expense which represents interest factor	13			48
Total Fixed charges before preferred stock dividends pre-tax income requirements	82			136
Preferred stock dividends pre-tax income requirements	6			10
Total Combined Fixed Charges and Preferred Stock Dividends	$	88		$	146
Earnings Available for Fixed Charges:
Pre-tax (loss) income	$	(16	)	$	32
Add: Distributed equity income of affiliated companies	—			—
Add: Fixed charges before preferred stock dividends	82			136
Less: Capitalized interest	—			—
Less: Net income attributable to noncontrolling interests	(2		)	(2		)
Total Earnings Available for Fixed Charges and Preferred Stock Dividends	$	64		$	166
Ratio of Earnings to Fixed Charges and Preferred Stock Dividends	*			1.14

____________

(1) Includes amounts related to discontinued operations. Refer to Note 3 - Divestitures in our Condensed Consolidated Financial Statements, which is incorporated by reference for additional information regarding our discontinued operations.

* Earnings for the three months ended March 31, 2017 were inadequate to cover fixed charges by $18 and fixed charges and preferred dividends by $24.

EX-31.A

EXHIBIT 31(a)

CEO CERTIFICATIONS

I, Jeffrey Jacobson, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Xerox Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

May 3, 2017

/S/  JEFFREY JACOBSON

Jeffrey Jacobson

Principal Executive Officer

EX-31.B

EXHIBIT 31(b)

CFO CERTIFICATIONS

I, William F. Osbourn, Jr., certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Xerox Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

May 3, 2017

/S/  WILLIAM F. OSBOURN, JR.

William F. Osbourn, Jr.

Principal Financial Officer

EX-32

EXHIBIT 32

CERTIFICATION OF CEO AND CFO PURSUANT TO 18 U.S.C. § 1350,

AS ADOPTED PURSUANT TO § 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Form 10-Q of Xerox Corporation, a New York corporation (the “Company”), for the quarter ending March 31, 2017, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), Jeffrey Jacobson, Chief Executive Officer of the Company, and William F. Osbourn, Jr., Vice President and Chief Financial Officer of the Company, each hereby certifies, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, to the best of his/her knowledge, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/S/  JEFFREY JACOBSON

Jeffrey Jacobson

Chief Executive Officer            

May 3, 2017

/S/  WILLIAM F. OSBOURN, JR.

William F. Osbourn, Jr.

Chief Financial Officer

May 3, 2017

This certification accompanies this Report pursuant to § 906 of the Sarbanes-Oxley Act of 2002 and shall not, except to the extent required by the Sarbanes-Oxley Act of 2002, be deemed filed by the Company for purposes of § 18 of the Securities Exchange Act of 1934, as amended.

A signed original of this written statement required by § 906 has been provided to Xerox Corporation and will be retained by Xerox Corporation and furnished to the Securities and Exchange Commission or its staff upon request.

XML

Document And Entity Information	3 Months Ended
	Mar. 31, 2017 shares
Document and Entity Information [Abstract]
Entity Registrant Name	Xerox Corporation
Entity Central Index Key	0000108772
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Document Type	10-Q
Document Period End Date	Mar. 31, 2017
Document Fiscal Year Focus	2017
Document Fiscal Period Focus	Q1
Amendment Flag	false
Entity Common Stock, Shares Outstanding	1,016,584,429

XML

Condensed Consolidated Statements of Income - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Revenues
Sales	$ 936	$ 1,003
Services, maintenance and rentals	1,442	1,529
Financing	76	83
Total Revenues	2,454	2,615
Costs and Expenses
Cost of sales	567	614
Cost of services, maintenance and rentals	900	950
Cost of financing	33	33
Research, development and engineering expenses	118	126
Selling, administrative and general expenses	664	701
Restructuring and related costs	120	100
Amortization of intangible assets	14	14
Other expenses, net	54	45
Total Costs and Expenses	2,470	2,583
(Loss) Income before Income Taxes and Equity Income	(16)	32
Income tax benefit	(24)	(2)
Equity in net income of unconsolidated affiliates	16	37
Income from Continuing Operations	24	71
Loss from discontinued operations, net of tax	(6)	(35)
Net Income	18	36
Less: Net income attributable to noncontrolling interests	2	2
Net Income Attributable to Xerox	16	34
Net income from continuing operations	$ 22	$ 69
Basic Earnings (Loss) per Share:
Continuing operations (dollars per share)	$ 0.02	$ 0.06
Discontinued operations (dollars per share)	(0.01)	(0.03)
Total Basic Earnings per Share	0.01	0.03
Diluted Earnings (Loss) per Share:
Continuing operations (dollars per share)	0.02	0.06
Discontinued operations (dollars per share)	(0.01)	(0.03)
Total Diluted Earnings per Share	$ 0.01	$ 0.03

XML

Condensed Consolidated Statements of Comprehensive Income - USD ($) $ in Millions		3 Months Ended
		Mar. 31, 2017	Mar. 31, 2016
Statement of Comprehensive Income [Abstract]
Net income		$ 18	$ 36
Less: Net income attributable to noncontrolling interests		2	2
Net Income Attributable to Xerox		16	34
Other Comprehensive Income (Loss), Net:
Translation adjustments, net	[1]	136	191
Unrealized gains, net	[1]	8	9
Changes in defined benefit plans, net	[1]	26	(112)
Other Comprehensive Income, Net	[1]	170	88
Less: Other comprehensive income, net attributable to noncontrolling interests		1	0
Other Comprehensive Income, Net Attributable to Xerox		169	88
Comprehensive Income, Net
Comprehensive Income, Net		188	124
Less: Comprehensive income, net attributable to noncontrolling interests		3	2
Comprehensive Income, Net Attributable to Xerox		$ 185	$ 122

[1] Refer to Note 14 - Other Comprehensive Income for gross components of Other Comprehensive Income, reclassification adjustments out of Accumulated Other Comprehensive Loss and related tax effects.

XML

Condensed Consolidated Balance Sheets - USD ($) shares in Thousands, $ in Millions	Mar. 31, 2017	Dec. 31, 2016
Assets, Current
Cash and cash equivalents	$ 1,045	$ 2,223
Accounts receivable, net	985	961
Billed portion of finance receivables, net	100	90
Finance receivables, net	1,261	1,256
Inventories	898	841
Assets of discontinued operations	0	1,002
Other current assets	426	619
Total current assets	4,715	6,992
Finance receivables due after one year, net	2,345	2,398
Equipment on operating leases, net	472	475
Land, buildings and equipment, net	641	660
Investments in affiliates, at equity	1,477	1,388
Intangible assets, net	280	290
Goodwill	3,808	3,787
Deferred tax assets, long-term	1,489	1,472
Other long-term assets	689	683
Total Assets	15,916	18,145
Liabilities and Equity
Short-term debt and current portion of long-term debt	13	1,011
Accounts payable	1,148	1,126
Accrued compensation and benefits costs	409	420
Unearned income	176	187
Liabilities of discontinued operations	0	1,002
Other current liabilities	878	908
Total current liabilities	2,624	4,654
Long-term debt	4,988	5,305
Pension and other benefit liabilities	2,239	2,240
Post-retirement medical benefits	694	698
Other long-term liabilities	191	193
Total Liabilities	10,736	13,090
Commitments and Contingencies (See Note 16)
Convertible Preferred Stock	214	214
Common stock	1,017	1,014
Additional paid-in capital	3,101	3,098
Retained earnings	4,987	5,039
Accumulated other comprehensive loss	(4,179)	(4,348)
Xerox shareholders’ equity	4,926	4,803
Noncontrolling interests	40	38
Total Equity	4,966	4,841
Total Liabilities and Equity	$ 15,916	$ 18,145
Shares of common stock issued and outstanding (in shares)	1,016,584	1,014,375

XML

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Cash Flows from Operating Activities:
Net income	$ 18	$ 36
Loss from Discontinued Operations, net of tax	6	35
Income from Continuing Operations	24	71
Adjustments required to reconcile net income to cash flows from operating activities:
Depreciation and amortization	133	142
Provision for receivables	13	13
Provision for inventory	5	9
Net gain on sales of businesses and assets	0	(20)
Undistributed equity in net income of unconsolidated affiliates	(16)	(37)
Stock-based compensation	13	10
Restructuring and asset impairment charges	110	98
Payments for restructurings	(60)	(21)
Defined benefit pension cost	62	43
Contributions to defined benefit pension plans	(23)	(34)
Increase in accounts receivable and billed portion of finance receivables	(77)	(49)
Collections of deferred proceeds from sales of receivables	48	59
Increase in inventories	(58)	(99)
Increase in equipment on operating leases	(52)	(62)
Decrease in finance receivables	65	64
Collections on beneficial interest from sales of finance receivables	6	8
Increase in other current and long-term assets	(57)	(37)
Increase (decrease) in accounts payable and accrued compensation	21	(76)
Increase (decrease) in other current and long-term liabilities	3	(64)
Net change in income tax assets and liabilities	(41)	(32)
Net change in derivative assets and liabilities	55	17
Other operating, net	16	84
Net cash provided by operating activities of continuing operations	190	87
Net cash used in operating activities of discontinued operations	(80)	(112)
Net cash provided by (used in) operating activities	110	(25)
Cash Flows from Investing Activities:
Cost of additions to land, buildings and equipment	(17)	(19)
Proceeds from sales of land, buildings and equipment	1	19
Cost of additions to internal use software	(9)	(13)
Acquisitions, net of cash acquired	(11)	(18)
Other investing, net	1	1
Net cash used in investing activities of continuing operations	(35)	(30)
Net cash used in investing activities of discontinued operations	0	(95)
Net cash used in investing activities	(35)	(125)
Cash Flows from Financing Activities:
Net proceeds on short-term debt	1	749
Proceeds from issuance of long-term debt	3	4
Payments on long-term debt	(1,328)	(708)
Common stock dividends	(81)	(71)
Preferred stock dividends	(6)	(6)
Proceeds from issuances of common stock	0	1
Repurchases related to stock-based compensation	(7)	0
Distributions to noncontrolling interests	(1)	(11)
Proceeds from Conduent	161	0
Net cash used in financing activities	(1,258)	(42)
Effect of exchange rate changes on cash and cash equivalents	5	12
Increase in cash of discontinued operations	0	(2)
Decrease in cash and cash equivalents	(1,178)	(182)
Cash and cash equivalents at beginning of period	2,223	1,228
Cash and Cash Equivalents at End of Period	$ 1,045	$ 1,046

XML

Basis of Presentation

3 Months Ended

Mar. 31, 2017

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Basis of Presentation

Basis of Presentation

References herein to “we,” “us,” “our,” the “Company” and “Xerox” refer to Xerox Corporation and its consolidated subsidiaries unless the context suggests otherwise.

We have prepared the accompanying unaudited Condensed Consolidated Financial Statements in accordance with the accounting policies described in our 2016 Annual Report on Form 10-K (2016 Annual Report), and the interim reporting requirements of Form 10-Q. Accordingly, certain information and note disclosures normally included in our annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted. You should read these Condensed Consolidated Financial Statements in conjunction with the Consolidated Financial Statements included in our 2016 Annual Report.

In our opinion, all adjustments which are necessary for a fair statement of financial position, operating results and cash flows for the interim periods presented have been made. These adjustments consist of normal recurring items. Interim results of operations are not necessarily indicative of the results of the full year.

For convenience and ease of reference, we refer to the financial statement caption “(Loss) Income before Income Taxes and Equity Income” as “pre-tax (loss) income.”

Overview

On December 31, 2016, Xerox Corporation completed the Separation of its Business Process Outsourcing (BPO) business from its Document Technology and Document Outsourcing (DT/DO) business (the “Separation”). The Separation was accomplished through the transfer of the BPO business into a new legal entity, Conduent Incorporated (Conduent), and then distributing one hundred percent (100%) of the outstanding common stock of Conduent to Xerox Corporation stockholders (the “Distribution”). The Separation and Distribution were structured to be tax-free for Xerox Corporation stockholders for federal income tax purposes. Conduent is now an independent public company trading on the New York Stock Exchange (“NYSE”) under the symbol “CNDT”. After the Separation, Xerox retained the DT/DO businesses and Xerox does not beneficially own any shares of Conduent common stock.

As a result of the Separation and Distribution, the financial position and results of operations of the BPO business are presented as discontinued operations and, as such, have been excluded from continuing operations for all periods presented. The accompanying Notes to the Condensed Consolidated Financial Statements have all been revised to reflect the effect of the Separation and Distribution and all prior year balances have been revised accordingly to reflect continuing operations only. The historical statements of Comprehensive Income (Loss) and Shareholders' Equity have not been revised to reflect the Separation and instead reflect the Separation and Distribution as a final adjustment to the balances at December 31, 2016. Refer to Note 3 - Divestitures for additional information regarding discontinued operations.

In connection with the Separation, Xerox entered into several agreements with Conduent to (1) effect the legal and structural separation of Xerox and Conduent, (2) govern the relationship between Xerox and Conduent up to and after the completion of the Separation and (3) allocate between Xerox and Conduent various assets, liabilities and obligations, including, among other things, employee benefits and tax-related assets and liabilities. The agreements entered into included a separation and distribution agreement, a transition service agreement, a tax matters agreement, an employee matters agreement, an intellectual property agreement and a trademark license agreement.

Segment Discussion

Following the separation of the BPO business, we realigned our operations to better manage the business and serve our customers and the markets in which we operate. In 2017 we transitioned to a geographic focus and are primarily organized from a sales perspective on the basis of “go-to-market” sales channels. These sales channels are structured to serve a range of customers for our products and services. As a result of this transition and change in structure, we concluded that we have one operating and reportable segment - the design, development and sale of document management systems and solutions. Our chief executive officer was identified as the chief operating decision maker (“CODM”). All of the Company’s activities are interrelated, and each activity is dependent upon and supportive of the other including product development, supply chain and back-office support services. In addition, all significant operating decisions are largely based upon an analysis of Xerox at the consolidated level, including assessments related to the Company’s incentive compensation plan, as well as operating decisions at the Board level.

XML

Recent Accounting Pronouncements

3 Months Ended

Mar. 31, 2017

New Accounting Pronouncements and Changes in Accounting Principles [Abstract]

Recent Accounting Pronouncements

Recent Accounting Pronouncements

Revenue Recognition

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (Topic 606), to supersede nearly all existing revenue recognition guidance under U.S. GAAP. The core principle of ASU 2014-09 is to recognize revenues when promised goods or services are transferred to customers in an amount that reflects the consideration that is expected to be received for those goods or services. ASU 2014-09 defines a five step process to achieve this core principle and, in doing so, it is possible more judgment and estimates may be required within the revenue recognition process than required under existing U.S. GAAP, including identifying performance obligations in the contract, estimating the amount of variable consideration to include in the transaction price and allocating the transaction price to each separate performance obligation. ASU 2014-09 is effective for our fiscal year beginning January 1, 2018. Subsequent to the issuance of ASU 2014-09, the FASB issued the following ASU’s which amend or provide additional guidance on topics addressed in ASU 2014-09. In March 2016, the FASB issued ASU 2016-08, Revenue Recognition - Principal versus Agent (reporting revenue gross versus net). In April 2016, the FASB issued ASU 2016-10, Revenue Recognition - Identifying Performance Obligations and Licenses. In May 2016, the FASB issued ASU 2016-12, Revenue Recognition - Narrow Scope Improvements and Practical Expedients. We will adopt this standard beginning January 1, 2018 and expect to use the permitted modified retrospective method. Under current revenue recognition guidance, a significant majority of our revenue is recorded when we invoice customers, as that is normally the point at which all the revenue recognition criteria are met. Under ASU 2014-09, we expect the unit of accounting, that is, the identification of performance obligations, will be consistent with current revenue guidance. Additionally, based on the nature of our contracts we expect to continue to recognize revenue upon invoicing the customer for the large majority of our revenue when we adopt ASU 2014-09. Accordingly, the adoption of this standard is not expected to have a material impact for the large majority of our revenues. Additionally, a significant portion of our equipment sales are either recorded as sales-type leases or through direct sales to distributors and resellers and these sales are not expected to be impacted by the adoption of ASU 2014-09. We are continuing to evaluate certain contracts, which are more complex or where revenue recognition criteria are not currently met when invoicing occurs, to determine their treatment under ASU 2014-09. Although at this time we don’t expect a material change in our revenue recognition, in 2017 we expect to continue to evaluate the impact of our pending adoption of ASU 2014-09 on our consolidated financial statements. Additionally, we are also assessing the impacts of the disclosures and cost deferral guidance required by ASU 2014-09. ASU 2014-09 requires additional disclosures. Our deferral of costs are minimal under our current practice and therefore the new guidance is expected to require more cost deferrals upon adoption. We are currently assessing the types and amounts of costs that may be eligible for deferral under the new standard.

Leases

In February 2016, the FASB issued ASU 2016-02, Leases. This update requires the recognition of leased assets and lease obligations by lessees for those leases currently classified as operating leases under existing lease guidance. Short term leases with a term of 12 months or less are not required to be recognized. The update also requires disclosure of key information about leasing arrangements to increase transparency and comparability among organizations. The accounting for lessors does not fundamentally change except for changes to conform and align guidance to the lessee guidance as well as to the new revenue recognition guidance in ASU 2014-09. This update is effective for our fiscal year beginning January 1, 2019. We are currently evaluating the impact of the adoption of ASU 2016-02 on our consolidated financial statements. The aggregate undiscounted value of our operating lease commitments at December 31, 2016 was approximately $450.

Cash Flows

In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flows - Classification of Certain Cash Receipts and Cash Payments. This update provides specific guidance on eight cash flow classification issues where current GAAP is either unclear or does not include specific guidance. This update is effective for our fiscal year beginning January 1, 2018. This update includes specific guidance which requires cash collected on beneficial interests received in a sale of receivables be classified as inflows from investing activities. Currently, those collections are reported in operating cash flows. We reported $270 and $305 of collections on beneficial interests as operating cash inflows on the Statement of Cash Flows for the years ended December 31, 2016 and 2015, respectively. The other seven issues noted in this update are not expected to have a material impact on our financial condition, results of operations or cash flows.

Additionally, in November 2016 the FASB issued ASU 2016-18, Statement of Cash Flows - Restricted Cash. The update requires that amounts generally described as restricted cash and restricted cash equivalents should be included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the statement of cash flows. We held $149 and $179 of restricted cash, currently reported in other current or long-term assets at March 31, 2017 and December 31, 2016, respectively. This update is effective for our fiscal year beginning January 1, 2018. We are currently evaluating the impact, if any, that the adoption of ASU 2016-18 may have on our statements of cash flows in future reporting periods.

Stock Compensation

In March 2016, the FASB issued ASU 2016-09, Compensation - Stock Compensation, Improvements to Employee Share-Based Payment Accounting (Topic 718). This update includes provisions to simplify certain aspects related to the accounting for share-based awards and the related financial statement presentation. The update also requires that excess tax benefits and deficiencies be recorded in the income statement when the awards vest or are settled as compared to equity as allowed under certain conditions by current US GAAP. This change is required to be adopted prospectively in the period of adoption. In addition, the ASU modifies the classification of certain share-based payment activities within the statements of cash flows and these changes are required to be applied retrospectively to all periods presented. We adopted ASU 2016-09 effective for our fiscal year beginning January 1, 2017. The adoption of ASU No. 2016-09 is not expected to have a material impact on our financial condition, results of operations or cash flows. However, the impacts may vary and may add volatility to our income tax expense in future periods depending upon, among other things, the level of tax expense and the price of the Company's common stock at the date of vesting for share-based awards. For the three months ended March 31, 2017, we recognized $2 of additional tax expense related to the application of this update.

Income Taxes

In October 2016, the FASB issued ASU 2016-16, Income Taxes - Intra-Entity Transfers of Assets Other than Inventory. This update requires recognition of the income-tax consequences of an intra-entity transfer of assets other than inventory when the transfer occurs. Under current GAAP, recognition of the income tax consequences for asset transfers other than inventory could not be recognized until the asset was sold to a third party. This update is effective for our fiscal year beginning January 1, 2018 and should be applied on a modified retrospective basis through a cumulative-effect adjustment directly to retained earnings as of the beginning of the period of adoption. We are currently evaluating the impact of the adoption of ASU 2016-16 on our consolidated financial statements.

Financial Instruments - Credit Losses

In June 2016, the FASB issued ASU 2016-13, Financial Instruments Credit Losses - Measurement of Credit Losses on Financial Instruments, which requires measurement and recognition of expected credit losses for financial assets. The update impacts financial assets and net investment in leases that are not accounted for at fair value through net income. This update is effective for our fiscal year beginning January 1, 2020, with early adoption permitted as of January 1, 2019. We are currently evaluating the impact of the adoption of ASU 2016-13 on our consolidated financial statements.

Retirement Benefits

In March 2017, the FASB issued ASU 2017-07, Compensation - Retirement Benefits (Topic 715): Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. This update changes how employers that sponsor defined benefit pension plans and other postretirement plans present the net periodic benefit cost in the income statement. An employer is required to report the service cost component in the same line item or items as other compensation costs arising from services rendered by the pertinent employees during the period. Other components of net benefit cost are required to be presented in the income statement separately from the service cost component and outside a subtotal of income from operations, if one is presented. The amendment also allows only the service cost component to be eligible for capitalization, when applicable. This update is effective for us beginning January 1, 2018. Although early adoption is permitted, we do not expect to early adopt. The amendment will be applied retrospectively for the presentation requirements and prospectively for the capitalization of the service cost component requirements. The adoption of this update is not expected to have a material impact on our financial condition, results of operations or cash flows.

Other Updates

In 2017, 2016 and 2015, the FASB also issued the following Accounting Standards Updates which did not have or are not expected to have a material impact on our financial condition, results of operations or cash flows upon adoption. Those updates are as follows:

• Business Combinations:ASU 2017-01, Business Combinations (Topic 805) Clarifying the Definition of a Business. This update is effective for our fiscal year beginning January 1, 2020.

• Equity Method Accounting:ASU 2016-07, Equity Method and Joint Venture Accounting (Topic 353), Simplifying the Transition to the Equity Method of Accounting. This update was effective for our fiscal year beginning January 1, 2017.

• Intangibles - Goodwill and Other:ASU 2017-04, Simplifying the Goodwill Impairment Test. This update is effective for our fiscal year beginning January 1, 2020, with early adoption permitted.

• Financial Instruments - Classification and Measurement:ASU 2016-01, Financial Instruments - Recognition and Measurement of Financial Instruments and Financial Liabilities. This update is effective for our fiscal year beginning January 1, 2018.

• Inventory:ASU 2015-11, Simplifying the Subsequent Measurement of Inventory, which was effective for our fiscal year beginning January 1, 2017.

XML

Divestitures

3 Months Ended

Mar. 31, 2017

Discontinued Operations and Disposal Groups [Abstract]

Divestitures

Divestitures

Business Process Outsourcing (BPO)

As previously disclosed, on December 31, 2016, Xerox completed the Separation of its BPO business through the Distribution of all of the issued and outstanding stock of Conduent to Xerox Corporation stockholders. As a result of the Separation and Distribution, the financial position and results of operations of the BPO Business are presented as discontinued operations and, as such, have been excluded from continuing operations for all periods presented.

Separation costs were $8 for the three months ended March 31, 2017 and 2016 and are included in Loss from discontinued operations, net of tax, in the accompanying Condensed Consolidated Statements of Income. Separation costs are primarily for third-party investment banking, accounting, legal, consulting and other similar types of services related to the Separation transaction as well as costs associated with the operational separation of the two companies, such as those related to human resources, brand management, real estate and information management to the extent they were not capitalized. Separation costs also include the costs associated with bonuses and restricted stock grants awarded to employees for retention through the Separation.

Summarized financial information for our Discontinued Operations is as follows:

	Three Months Ended March 31,
	2017			2016
Revenues	$	—		$	1,671
Cost of services	—			1,409
Other expenses(1)	8			311
Total costs and expenses	8			1,720
Net loss before income taxes	(8		)	(49		)
Income tax benefit	2			14
Loss from discontinued operations, net of tax	$	(6	)	$	(35	)

_____________

(1) In addition to the $8 of Separation related costs, 2016 includes $1 of interest on the $1.0 billion Senior Unsecured Term Facility, which was required to be repaid upon completion of the Separation and therefore was also reported in the Loss from discontinued operations.

Refer to Note 9 - Debt for additional information regarding the Separation Debt Activity.

In January 2017, as provided for in the Separation Agreement, we received a distribution from Conduent of$161representing the final adjustment required to set Conduent's cash balance at$225as of the Separation. This amount was recorded as a receivable from Conduent included in Other Current Assets at December 31, 2016. The cash receipt was reported inCash Flows from Financing Activities in the Condensed Consolidated Statement of Cash Flows as it represented an adjustment to our Distribution of Conduent.

XML

Accounts Receivable, Net

3 Months Ended

Mar. 31, 2017

Receivables [Abstract]

Accounts Receivable, Net

Accounts Receivable, Net

Accounts receivable, net were as follows:

	March 31, 2017			December 31, 2016
Invoiced	$	661		$	651
Accrued	380			374
Allowance for doubtful accounts	(56		)	(64		)
Accounts Receivable, Net	$	985		$	961

We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivables is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.

Accounts Receivable Sales Arrangements

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable, without recourse, to third-parties. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

All of our arrangements involve the sale of our entire interest in groups of accounts receivable for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to their short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in Other current assets in the accompanying Consolidated Balance Sheets and were $53 and $48 at March 31, 2017 and December 31, 2016, respectively.

Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.

Of the accounts receivable sold and derecognized from our balance sheet, $473 and $531 remained uncollected as of March 31, 2017 and December 31, 2016, respectively.

Accounts receivable sales were as follows:

	Three Months Ended March 31,
	2017			2016
Accounts receivable sales	$	511		$	592
Deferred proceeds	52			71
Loss on sales of accounts receivable	3			4
Estimated (decrease) increase to operating cash flows(1)	(65		)	26

__________________________

(1) Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and, (iii) currency.

Finance Receivables, Net

Finance Receivables – Allowance for Credit Losses and Credit Quality

Finance receivables include sales-type leases, direct financing leases and installment loans arising from the marketing of our equipment. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(2)		Total
Balance at December 31, 2016	$	55		$	16		$	37		$	2	$	110
Provision	4			—			5			—		9
Charge-offs	(6		)	(2		)	(2		)	—		(10		)
Recoveries and other(3)	—			2			—			—		2
Balance at March 31, 2017	$	53		$	16		$	40		$	2	$	111
Finance receivables as of March 31, 2017 collectively evaluated for impairment (4)	$	2,108		$	382		$	1,276		$	51	$	3,817
Balance at December 31, 2015(1)	$	54		$	17		$	45		$	2	$	118
Provision	4			1			5			—		10
Charge-offs	(2		)	(2		)	(2		)	—		(6		)
Recoveries and other(3)	1			2			1			—		4
Balance at March 31, 2016	$	57		$	18		$	49		$	2	$	126
Finance receivables as of March 31, 2016 collectively evaluated for impairment(4)	$	2,157		$	387		$	1,491		$	63	$	4,098

__________________

(1) In the first quarter 2016, as a result of an internal reorganization, a U.S. leasing unit previously classified in Other was reclassified to the U.S. Prior year amounts have been revised to conform to current year presentation.

(2) Includes developing market countries and smaller units.

(3) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(4) Total Finance receivables exclude the allowance for credit losses of $111 and $126 at March 31, 2017 and 2016, respectively.

We evaluate our customers based on the following credit quality indicators:

• Investment grade: This rating includes accounts with excellent to good business credit, asset quality and capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poor's (S&P) rating of BBB- or better. Loss rates in this category are normally less than 1%.

• Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain with such leases. Loss rates in this category are generally in the range of 2% to 4%.

• Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees, etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade evaluation when the lease was originated. Accordingly there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are approximately 10%.

Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	March 31, 2017								December 31, 2016
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	173	$	347	$	95	$	615	$	181	$	342	$	95	$	618
Government and education	520		63		7		590		543		57		8		608
Graphic arts	132		118		97		347		138		102		107		347
Industrial	81		77		24		182		82		78		24		184
Healthcare	81		49		17		147		79		47		17		143
Other	73		101		53		227		82		103		53		238
Total United States	1,060		755		293		2,108		1,105		729		304		2,138
Finance and other services	54		45		18		117		54		43		15		112
Government and education	50		5		3		58		52		6		2		60
Graphic arts	37		35		25		97		39		37		24		100
Industrial	21		13		8		42		21		13		6		40
Other	33		26		9		68		33		25		8		66
Total Canada	195		124		63		382		199		124		55		378
France	180		221		49		450		181		222		51		454
U.K./Ireland(4)	92		149		11		252		95		148		10		253
Central(1)	179		142		18		339		182		148		19		349
Southern(2)	35		138		13		186		36		131		14		181
Nordics(3)	26		22		1		49		26		22		1		49
Total Europe	512		672		92		1,276		520		671		95		1,286
Other	34		15		2		51		35		15		2		52
Total	$	1,801	$	1,566	$	450	$	3,817	$	1,859	$	1,539	$	456	$	3,854

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

(4) The December 31, 2016 amounts have been revised to conform to 2017 presentation.

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	March 31, 2017
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	15	$	2	$	2	$	19	$	596	$	615	$	12
Government and education	16		1		3		20		570		590		25
Graphic arts	13		1		—		14		333		347		4
Industrial	5		1		1		7		175		182		6
Healthcare	4		1		1		6		141		147		6
Other	11		2		2		15		212		227		4
Total United States	64		8		9		81		2,027		2,108		57
Canada	3		—		—		3		379		382		10
France	3		—		—		3		447		450		21
U.K./Ireland	2		—		—		2		250		252		—
Central(1)	3		1		—		4		335		339		6
Southern(2)	4		1		2		7		179		186		6
Nordics(3)	1		—		—		1		48		49		—
Total Europe	13		2		2		17		1,259		1,276		33
Other	2		—		—		2		49		51		—
Total	$	82	$	10	$	11	$	103	$	3,714	$	3,817	$	100
	December 31, 2016
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	13	$	3	$	1	$	17	$	601	$	618	$	11
Government and education	10		4		3		17		591		608		25
Graphic arts	13		1		—		14		333		347		5
Industrial	4		1		1		6		178		184		5
Healthcare	3		1		1		5		138		143		5
Other	9		2		1		12		226		238		5
Total United States	52		12		7		71		2,067		2,138		56
Canada	3		—		—		3		375		378		8
France	3		—		—		3		451		454		20
U.K./Ireland	2		1		—		3		250		253		1
Central(1)	2		1		—		3		346		349		5
Southern(2)	5		1		1		7		174		181		6
Nordics(3)	1		—		—		1		48		49		1
Total Europe	13		3		1		17		1,269		1,286		33
Other	3		—		—		3		49		52		—
Total	$	71	$	15	$	8	$	94	$	3,760	$	3,854	$	97

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

XML

Finance Receivables, Net

3 Months Ended

Mar. 31, 2017

Financing Receivable, Net [Abstract]

Finance Receivables, Net

Accounts Receivable, Net

Accounts receivable, net were as follows:

	March 31, 2017			December 31, 2016
Invoiced	$	661		$	651
Accrued	380			374
Allowance for doubtful accounts	(56		)	(64		)
Accounts Receivable, Net	$	985		$	961

We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivables is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.

Accounts Receivable Sales Arrangements

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable, without recourse, to third-parties. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

All of our arrangements involve the sale of our entire interest in groups of accounts receivable for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to their short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in Other current assets in the accompanying Consolidated Balance Sheets and were $53 and $48 at March 31, 2017 and December 31, 2016, respectively.

Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.

Of the accounts receivable sold and derecognized from our balance sheet, $473 and $531 remained uncollected as of March 31, 2017 and December 31, 2016, respectively.

Accounts receivable sales were as follows:

	Three Months Ended March 31,
	2017			2016
Accounts receivable sales	$	511		$	592
Deferred proceeds	52			71
Loss on sales of accounts receivable	3			4
Estimated (decrease) increase to operating cash flows(1)	(65		)	26

__________________________

(1) Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and, (iii) currency.

Finance Receivables, Net

Finance Receivables – Allowance for Credit Losses and Credit Quality

Finance receivables include sales-type leases, direct financing leases and installment loans arising from the marketing of our equipment. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(2)		Total
Balance at December 31, 2016	$	55		$	16		$	37		$	2	$	110
Provision	4			—			5			—		9
Charge-offs	(6		)	(2		)	(2		)	—		(10		)
Recoveries and other(3)	—			2			—			—		2
Balance at March 31, 2017	$	53		$	16		$	40		$	2	$	111
Finance receivables as of March 31, 2017 collectively evaluated for impairment (4)	$	2,108		$	382		$	1,276		$	51	$	3,817
Balance at December 31, 2015(1)	$	54		$	17		$	45		$	2	$	118
Provision	4			1			5			—		10
Charge-offs	(2		)	(2		)	(2		)	—		(6		)
Recoveries and other(3)	1			2			1			—		4
Balance at March 31, 2016	$	57		$	18		$	49		$	2	$	126
Finance receivables as of March 31, 2016 collectively evaluated for impairment(4)	$	2,157		$	387		$	1,491		$	63	$	4,098

__________________

(1) In the first quarter 2016, as a result of an internal reorganization, a U.S. leasing unit previously classified in Other was reclassified to the U.S. Prior year amounts have been revised to conform to current year presentation.

(2) Includes developing market countries and smaller units.

(3) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(4) Total Finance receivables exclude the allowance for credit losses of $111 and $126 at March 31, 2017 and 2016, respectively.

We evaluate our customers based on the following credit quality indicators:

• Investment grade: This rating includes accounts with excellent to good business credit, asset quality and capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poor's (S&P) rating of BBB- or better. Loss rates in this category are normally less than 1%.

• Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain with such leases. Loss rates in this category are generally in the range of 2% to 4%.

• Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees, etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade evaluation when the lease was originated. Accordingly there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are approximately 10%.

Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	March 31, 2017								December 31, 2016
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	173	$	347	$	95	$	615	$	181	$	342	$	95	$	618
Government and education	520		63		7		590		543		57		8		608
Graphic arts	132		118		97		347		138		102		107		347
Industrial	81		77		24		182		82		78		24		184
Healthcare	81		49		17		147		79		47		17		143
Other	73		101		53		227		82		103		53		238
Total United States	1,060		755		293		2,108		1,105		729		304		2,138
Finance and other services	54		45		18		117		54		43		15		112
Government and education	50		5		3		58		52		6		2		60
Graphic arts	37		35		25		97		39		37		24		100
Industrial	21		13		8		42		21		13		6		40
Other	33		26		9		68		33		25		8		66
Total Canada	195		124		63		382		199		124		55		378
France	180		221		49		450		181		222		51		454
U.K./Ireland(4)	92		149		11		252		95		148		10		253
Central(1)	179		142		18		339		182		148		19		349
Southern(2)	35		138		13		186		36		131		14		181
Nordics(3)	26		22		1		49		26		22		1		49
Total Europe	512		672		92		1,276		520		671		95		1,286
Other	34		15		2		51		35		15		2		52
Total	$	1,801	$	1,566	$	450	$	3,817	$	1,859	$	1,539	$	456	$	3,854

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

(4) The December 31, 2016 amounts have been revised to conform to 2017 presentation.

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	March 31, 2017
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	15	$	2	$	2	$	19	$	596	$	615	$	12
Government and education	16		1		3		20		570		590		25
Graphic arts	13		1		—		14		333		347		4
Industrial	5		1		1		7		175		182		6
Healthcare	4		1		1		6		141		147		6
Other	11		2		2		15		212		227		4
Total United States	64		8		9		81		2,027		2,108		57
Canada	3		—		—		3		379		382		10
France	3		—		—		3		447		450		21
U.K./Ireland	2		—		—		2		250		252		—
Central(1)	3		1		—		4		335		339		6
Southern(2)	4		1		2		7		179		186		6
Nordics(3)	1		—		—		1		48		49		—
Total Europe	13		2		2		17		1,259		1,276		33
Other	2		—		—		2		49		51		—
Total	$	82	$	10	$	11	$	103	$	3,714	$	3,817	$	100
	December 31, 2016
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	13	$	3	$	1	$	17	$	601	$	618	$	11
Government and education	10		4		3		17		591		608		25
Graphic arts	13		1		—		14		333		347		5
Industrial	4		1		1		6		178		184		5
Healthcare	3		1		1		5		138		143		5
Other	9		2		1		12		226		238		5
Total United States	52		12		7		71		2,067		2,138		56
Canada	3		—		—		3		375		378		8
France	3		—		—		3		451		454		20
U.K./Ireland	2		1		—		3		250		253		1
Central(1)	2		1		—		3		346		349		5
Southern(2)	5		1		1		7		174		181		6
Nordics(3)	1		—		—		1		48		49		1
Total Europe	13		3		1		17		1,269		1,286		33
Other	3		—		—		3		49		52		—
Total	$	71	$	15	$	8	$	94	$	3,760	$	3,854	$	97

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

XML

Inventories

3 Months Ended

Mar. 31, 2017

Inventory Disclosure [Abstract]

Inventories

Inventories

The following is a summary of Inventories by major category:

	March 31, 2017		December 31, 2016
Finished goods	$	740	$	713
Work-in-process	61		47
Raw materials	97		81
Total Inventories	$	898	$	841

XML

Investment in Affiliates, at Equity

3 Months Ended

Mar. 31, 2017

Equity Method Investments and Joint Ventures [Abstract]

Investment in Affiliates, at Equity

Investment in Affiliates, at Equity

Our Equity in net income of unconsolidated affiliates was as follows:

	Three Months Ended March 31,
	2017		2016
Fuji Xerox	$	13	$	33
Other investments	3		4
Total Equity in Net Income of Unconsolidated Affiliates	$	16	$	37

Fuji Xerox

Equity in net income of Fuji Xerox is affected by certain adjustments required to reflect the deferral of profit associated with intercompany sales. These adjustments may result in recorded equity income that is different from that implied by our 25% ownership interest.

In the first quarter 2017, our Fuji Xerox equity earnings included an out-of-period adjustment of receivables. The receivables adjustment was the result of a review of accounting practices at Fuji Xerox’s New Zealand subsidiary (FXNZ) related to the recovery of receivables associated with certain bundled leasing transactions that occurred in, or prior to, Fuji Xerox’s fiscal year ending March 31, 2016. Fuji Xerox’s parent, Fujifilm Holdings Corporation, is in the process of completing its investigation. Our equity earnings in the first quarter include a charge of approximately $30, which represents our share of the current Fujifilm adjustments from this review. The impact of this adjustment was not considered to be material to any of our individual prior quarters or years and is not considered to be material to Xerox's anticipated full year 2017 results. While the investigation is ongoing, we are not currently aware of any additional adjustments related to this matter that would have a material effect on our financial statements.

Summarized financial data of Fuji Xerox, which includes a portion of the current Fujifilm receivables adjustment, was as follows:

	Three Months Ended March 31(2),
	2017		2016
Summary of Operations:
Revenues	$	2,533	$	2,678
Costs and expenses	2,316		2,464
Income before income taxes	217		214
Income tax expense	65		65
Net Income	152		149
Less: Net income – noncontrolling interests	2		2
Net Income – Fuji Xerox	$	150	$	147
Weighted Average Exchange Rate(1)	113.56		115.08

_____________________________

(1) Represents Yen/U.S. Dollar exchange rate used to translate.

(2) Until the investigation by Fujifilm is completed, the periods in which the current receivables adjustment may be recorded by FXNZ are subject to change, including the final amount of any adjustments for each of the three months ended March 31 in this table. In the first quarter 2017, one of the primary differences between the equity income we recorded for Fuji Xerox and our implied 25% share of Fuji Xerox’s first quarter 2017 net income in the summarized financial data is an additional amount recorded for the FXNZ adjustment.

XML

Restructuring Programs

3 Months Ended

Mar. 31, 2017

Restructuring and Related Activities [Abstract]

Restructuring Programs

Restructuring Programs

During the three months ended March 31, 2017, we recorded net restructuring and asset impairment charges of $110, which included approximately $110 of severance costs related to headcount reductions of approximately 1,000 employees worldwide and $2 of lease cancellation costs. These costs were offset by $2 of net reversals, primarily resulting from changes in estimated reserves from prior period initiatives.

We also recorded $10 of costs during the three months ended March 31, 2017, primarily related to professional support services associated with the implementation of the Strategic Transformation program.

Information related to restructuring program activity during the three months ended March 31, 2017 is outlined below:

	Severance and Related Costs			Lease Cancellation and Other Costs			Asset Impairments(2)		Total
Balance at December 31, 2016	$	104		$	23		$	—	$	127
Provision	110			2			—		112
Reversals	(2		)	—			—		(2		)
Net Current Period Charges(1)	108			2			—		110
Charges against reserve and currency	(58		)	(1		)	—		(59		)
Balance at March 31, 2017	$	154		$	24		$	—	$	178

_____________________________

(1) Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown for restructuring and asset impairments charges.

(2) Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

The following table summarizes the reconciliation to the Condensed Consolidated Statements of Cash Flows:

	Three Months Ended March 31,
	2017			2016
Charges against reserve and currency	$	(59	)	$	(19	)
Asset impairments	—			—
Effects of foreign currency and other non-cash items	(1		)	(2		)
Restructuring Cash Payments	$	(60	)	$	(21	)

XML

Debt

3 Months Ended

Mar. 31, 2017

Debt Disclosure [Abstract]

Debt

Debt

Debt Exchange

In March 2017, we completed a private offering to exchange portions of certain outstanding Senior Notes due 2018 through 2020 (collectively, the old notes), listed below, for $300 of new Senior Notes due 2022 and $322 in cash consideration, which includes a $22 exchange premium.

The following principal amounts of each series of old notes were validly tendered and subsequently cancelled:

Maturity Date	Coupon		Principal Amount Exchanged		4.07% Senior Notes Due March 2022		Cash Consideration
Senior Notes due May 15, 2018	6.350	%	$	260	130		143
Senior Notes due March 15, 2019	2.750	%	94		47		48
Senior Notes due December 15, 2019	5.625	%	96		48		56
Senior Notes due May 15, 2020	2.800	%	87		44		43
Senior Notes due August 20, 2020	3.500	%	38		19		20
Senior Notes due September 1, 2020	2.750	%	25		12		12
Total			$	600	$	300	$	322

The new Senior Notes bear a fixed coupon rate of 4.07% and are due in March 2022. There were no other significant changes to the terms between the old and new Senior Notes. We recorded a loss of approximately $9 for the exchange premium and other carrying value adjustments related to the portion of the old notes exchanged for cash. However, the old notes exchanged for the new Senior Notes were accounted for as a debt modification and therefore approximately $9 related to the exchange premium and other carrying value adjustments for that portion was carried over as an adjustment to the carrying value of new Senior Notes and is expected to be accreted over the term of the new Senior Notes. Transaction costs incurred on the exchange and paid to third parties of $4 were expensed as part of the loss.

Separation Debt Activity

In connection with the Separation, Conduent made a cash distribution of approximately $1.8 billion to Xerox in the fourth quarter 2016. Xerox used a portion of the cash distribution proceeds to repay its $1.0billion Senior Unsecured Term Facility in January 2017, which was required to be repaid upon completion of the Separation. This $1.0 billion of cash and debt was excluded from the Cash and cash equivalents and Total Debt at December 31, 2016, respectively, and was reported in Current Assets and Current Liabilities of discontinued operations at December 31, 2016, respectively. In addition, due to the segregation of this cash at year-end, the payment was treated as a non-cash activity for the quarter ended March 31, 2017. Interest expense associated with this borrowing incurred during 2016 was included in Loss from discontinued operations, net of tax. Xerox used the balance of the proceeds received as well as cash on hand to repay its $5006.75% Senior Notes and $5002.95% Senior Notes that came due in first quarter 2017.

Interest Expense and Income

Interest expense and interest income were as follows:

	Three Months Ended March 31,
	2017		2016
Interest expense(1)	$	69	$	87
Interest income(2)	78		84

____________

(1) Includes Cost of financing as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

(2) Includes Finance income as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

XML

Financial Instruments

3 Months Ended

Mar. 31, 2017

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Financial Instruments

Financial Instruments

Interest Rate Risk Management

We use interest rate swap agreements to manage our interest rate exposure and to achieve a desired proportion of variable and fixed rate debt. These derivatives may be designated as fair value hedges or cash flow hedges depending on the nature of the risk being hedged.

Fair Value Hedges

As of March 31, 2017, pay variable/receive fixed interest rate swaps with notional amounts of $300 and net asset fair value of $3 were designated and accounted for as fair value hedges. The swaps were structured to hedge the fair value of related debt by converting them from fixed rate instruments to variable rate instruments.

The following is a summary of our fair value hedges at March 31, 2017:

Debt Instrument	Year First Designated	Notional Amount		Net Fair Value		Weighted Average Interest Rate Paid		Interest Rate Received		Basis	Maturity
Senior Note 2021	2014	$	300	$	3	2.65	%	4.5	%	Libor	2021

Foreign Exchange Risk Management

We are a global company that is exposed to foreign currency exchange rate fluctuations in the normal course of our business. As a part of our foreign exchange risk management strategy, we use derivative instruments, primarily forward contracts and purchased option contracts, to hedge the following foreign currency exposures, thereby reducing volatility of earnings or protecting fair values of assets and liabilities:

• Foreign currency-denominated assets and liabilities

• Forecasted purchases and sales in foreign currency

At March 31, 2017 and December 31, 2016, we had outstanding forward exchange and purchased option contracts with gross notional values of $3,125 and $3,149 respectively, with terms of less than 12 months. The associated currency exposures being hedged at March 31, 2017 were materially consistent with our year-end currency exposures, with the exception of our Euro/U.K. Pound Sterling exposure, which decreased by approximately $340, and our U.K. Pound Sterling/Euro exposure, which increased by approximately $290 (currencies hedged - buy/sell). There has not been any material change in our hedging strategy.

Foreign Currency Cash Flow Hedges

We designate a portion of our foreign currency derivative contracts as cash flow hedges of our foreign currency-denominated expenses. The net liability fair value of these contracts were $8 and $20 as of March 31, 2017 and December 31, 2016, respectively.

Summary of Derivative Instruments Fair Value

The following table provides a summary of the fair value amounts of our derivative instruments:

Designation of Derivatives	Balance Sheet Location	March 31, 2017			December 31, 2016
Derivatives Designated as Hedging Instruments
Foreign exchange contracts - forwards	Other current assets	$	5		$	6
	Other current liabilities	(13		)	(26		)
Foreign currency options	Other current assets	—			—
	Other current liabilities	—			—
Interest rate swaps	Other long-term assets	3			4
	Other long-term liabilities	—			—
	Net Designated Derivative Liability	$	(5	)	$	(16	)
Derivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	27		$	82
	Other current liabilities	(11		)	(13		)
	Net Undesignated Derivative Asset	$	16		$	69
Summary of Derivatives	Total Derivative Assets	$	35		$	92
	Total Derivative Liabilities	(24		)	(39		)
	Net Derivative Asset	$	11		$	53

Summary of Derivative Instruments Gains (Losses)

Derivative gains (losses) affect the income statement based on whether such derivatives are designated as hedges of underlying exposures. The following is a summary of derivative gains (losses).

Designated Derivative Instruments Gains (Losses)

The following table provides a summary of gains (losses) on derivative instruments:

	Three Months Ended March 31,
Gain (Loss) on Derivative Instruments	2017			2016
Fair Value Hedges - Interest rate contracts
Derivative (loss) gain recognized in interest expense	$	(1	)	$	8
Hedged item gain (loss) recognized in interest expense	1			(8		)
Cash Flow Hedges - Foreign exchange forward contracts and options
Derivative gain recognized in OCI (effective portion)	$	9		$	16
Derivative loss reclassified from AOCL to income - Cost of sales (effective portion)	(4		)	(1		)

During the three months ended March 31, 2017 and 2016 no amount of ineffectiveness was recorded in earnings for these designated cash flow hedges and all components of each derivative’s gain (loss) was included in the assessment of hedge effectiveness. In addition, no amount was recorded for an underlying exposure that did not occur or was not expected to occur.

At March 31, 2017, a net after-tax loss of $5 was recorded in accumulated other comprehensive loss associated with our cash flow hedging activity. The entire balance is expected to be reclassified into net income within the next 12 months, providing an offsetting economic impact against the underlying anticipated transactions.

Non-Designated Derivative Instruments Gains (Losses)

Non-designated derivative instruments are primarily instruments used to hedge foreign currency-denominated assets and liabilities. They are not designated as hedges since there is a natural offset for the re-measurement of the underlying foreign currency-denominated asset or liability.

The following table provides a summary of gains on non-designated derivative instruments:

Derivatives NOT Designated as Hedging Instruments		Three Months Ended March 31,
	Location of Derivative Gain	2017		2016
Foreign exchange contracts – forwards	Other expense – Currency gains, net	$	4	$	71

Net currency gains and losses are included in Other expenses, net and include the mark-to-market adjustments of the derivatives not designated as hedging instruments and the related cost of those derivatives as well as the re-measurement of foreign currency-denominated assets and liabilities. For the three months ended March 31, 2017 and 2016, currency losses, net were $3 and $4, respectively.

XML

Fair Value of Financial Assets and Liabilities

3 Months Ended

Mar. 31, 2017

Fair Value Disclosures [Abstract]

Fair Value of Financial Assets and Liabilities

Fair Value of Financial Assets and Liabilities

The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.

	March 31, 2017		December 31, 2016
Assets:
Foreign exchange contracts - forwards	$	32	$	88
Interest rate swaps	3		4
Deferred compensation investments in mutual funds	16		15
Total	$	51	$	107
Liabilities:
Foreign exchange contracts - forwards	$	24	$	39
Deferred compensation plan liabilities	18		17
Total	$	42	$	56

We utilize the income approach to measure the fair value for our derivative assets and liabilities. The income approach uses pricing models that rely on market observable inputs such as yield curves, currency exchange rates and forward prices, and therefore are classified as Level 2.

Fair value for our deferred compensation plan investments in mutual funds is based on quoted market prices for those funds. Fair value for deferred compensation plan liabilities is based on the fair value of investments corresponding to employees’ investment selections.

Summary of Other Financial Assets and Liabilities

The estimated fair values of our other financial assets and liabilities were as follows:

	March 31, 2017				December 31, 2016
	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Cash and cash equivalents	$	1,045	$	1,045	$	2,223	$	2,223
Accounts receivable, net	985		985		961		961
Short-term debt	13		13		1,011		1,015
Long-term debt	4,988		5,151		5,305		5,438

The fair value amounts for Cash and cash equivalents and Accounts receivable, net, approximate carrying amounts due to the short maturities of these instruments. The fair value of Short and Long-term debt was estimated based on the current rates offered to us for debt of similar maturities (Level 2). The difference between the fair value and the carrying value represents the theoretical net premium or discount we would pay or receive to retire all debt at such date.

XML

Employee Benefit Plans

3 Months Ended

Mar. 31, 2017

Compensation and Retirement Disclosure [Abstract]

Employee Benefit Plans

Employee Benefit Plans

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows:

	Three Months Ended March 31,
	Pension Benefits
	U.S. Plans						Non-U.S. Plans						Retiree Health
Components of Net Periodic Benefit Costs:	2017			2016			2017			2016			2017			2016
Service cost	$	1		$	1		$	7		$	6		$	1		$	1
Interest cost	34			37			39			50			7			8
Expected return on plan assets	(31		)	(39		)	(53		)	(62		)	—			—
Recognized net actuarial loss	5			5			19			17			—			1
Amortization of prior service credit	—			—			(1		)	(1		)	(1		)	(1		)
Recognized settlement loss	42			29			—			—			—			—
Defined Benefit Plans	51			33			11			10			7			9
Defined contribution plans	6			7			7			9			n/a			n/a
Net Periodic Benefit Cost	57			40			18			19			7			9
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial loss(1)	8			123			—			—			—			—
Amortization of prior service credit	—			—			1			1			1			1
Amortization of net actuarial loss	(47		)	(34		)	(19		)	(17		)	—			(1		)
Total Recognized in Other Comprehensive Income(2)	(39		)	89			(18		)	(16		)	1			—
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	18		$	129		$	—		$	3		$	8		$	9

___________

(1) The net actuarial loss for U.S. Plans primarily reflects the remeasurement of our primary U.S. pension plans as a result of the payment of periodic settlements.

(2) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 14 - Other Comprehensive Income for related tax effects and the after-tax amounts.

Contributions

The following table summarizes cash contributions to our defined benefit pension plans and retiree health benefit plans.

	Three Months Ended March 31,				Year Ended December 31,
	2017		2016		Estimated 2017		2016
U.S. Plans	$	6	$	6	$	174	$	24
Non-U.S. Plans	17		28		176		154
Total	$	23	$	34	$	350	$	178
Retiree Health	$	14	$	14	$	63	$	61

The 2017 expected pension plan contributions include $150 for our domestic tax-qualified defined benefit plans, comprised of $15 to meet the minimum funding requirements and $135 of additional voluntary contributions.

XML

Shareholders' Equity

3 Months Ended

Mar. 31, 2017

Stockholders' Equity Note [Abstract]

Shareholders' Equity

Shareholders’ Equity

	Common Stock		Additional Paid-in Capital		Retained Earnings			AOCL(3)			Xerox Shareholders’ Equity			Non-controlling Interests			Total Equity
Balance at December 31, 2016	$	1,014	$	3,098	$	5,039		$	(4,348	)	$	4,803		$	38		$	4,841
Comprehensive income, net	—		—		16			169			185			3			188
Cash dividends declared - common(1)	—		—		(64		)	—			(64		)	—			(64		)
Cash dividends declared - preferred(2)	—		—		(4		)	—			(4		)	—			(4		)
Stock option and incentive plans, net	3		3		—			—			6			—			6
Distributions to noncontrolling interests	—		—		—			—			—			(1		)	(1		)
Balance at March 31, 2017	$	1,017	$	3,101	$	4,987		$	(4,179	)	$	4,926		$	40		$	4,966

As previously disclosed in Note 1 - Basis of Presentation, the historical statements of Shareholders' Equity were not revised to reflect the effect of the Separation and instead reflect the Separation as a final adjustment to the balances at December 31, 2016. Refer to Note 3 - Divestitures for additional information regarding the Separation.

	Common Stock		Additional Paid-in Capital		Retained Earnings			AOCL(3)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2015	$	1,013	$	3,017	$	9,686		$	(4,642	)	$	9,074		$	43		$	9,117
Comprehensive income, net	—		—		34			88			122			2			124
Cash dividends declared - common(1)	—		—		(79		)	—			(79		)	—			(79		)
Cash dividends declared - preferred(2)	—		—		(6		)	—			(6		)	—			(6		)
Stock option and incentive plans, net	—		15		—			—			15			—			15
Distributions to noncontrolling interests	—		—		—			—			—			(8		)	(8		)
Balance at March 31, 2016	$	1,013	$	3,032	$	9,635		$	(4,554	)	$	9,126		$	37		$	9,163

_____________________________

(1) Cash dividends declared on common stock of $0.0625 per share in 2017 and $0.0775 per share in 2016.

(2) Cash dividends declared on preferred stock of $20.00 per share in 2017 and 2016.

(3) Refer to Note 14 - Other Comprehensive Income for components of AOCL.

Treasury Stock

There were no repurchases of Xerox Common Stock pursuant to Board authorized share repurchase programs during the first quarter 2017.

XML

Other Comprehensive Income

3 Months Ended

Mar. 31, 2017

Other Comprehensive Income (Loss) [Abstract]

Other Comprehensive Income

Other Comprehensive Income

As previously disclosed in Note 1 - Basis of Presentation, the historical statements of Other Comprehensive Income have not been revised to reflect the effect of the Separation. Refer to Note 3 - Divestitures for additional information regarding the Separation. Other Comprehensive Income is comprised of the following:

	Three Months Ended March 31,
	2017						2016
	Pre-tax			Net of Tax			Pre-tax			Net of Tax
Translation Adjustments Gains	$	137		$	136		$	193		$	191
Unrealized Gains:
Changes in fair value of cash flow hedges - gains	9			6			16			9
Changes in cash flow hedges reclassed to earnings(1)	4			2			1			—
Net Unrealized Gains	13			8			17			9
Defined Benefit Plans (Losses) Gains:
Net actuarial losses	(8		)	(5		)	(123		)	(76		)
Prior service amortization(2)	(2		)	(1		)	(2		)	(1		)
Actuarial loss amortization/settlement(2)	66			44			52			35
Fuji Xerox changes in defined benefit plans, net(3)	13			13			(75		)	(75		)
Other (losses) gains(4)	(25		)	(25		)	5			5
Changes in Defined Benefit Plans Gains (Losses)	44			26			(143		)	(112		)
Other Comprehensive Income	194			170			67			88
Less: Other comprehensive income attributable to noncontrolling interests	1			1			—			—
Other Comprehensive Income Attributable to Xerox	$	193		$	169		$	67		$	88

_____________________________

(1) Reclassified to Cost of sales - refer to Note 10 - Financial Instruments for additional information regarding our cash flow hedges.

(2) Reclassified to Total Net Periodic Benefit Cost - refer to Note 12 - Employee Benefit Plans for additional information.

(3) Represents our share of Fuji Xerox's benefit plan changes.

(4) Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits in AOCL.

Accumulated Other Comprehensive Loss (AOCL)

AOCL is comprised of the following:

	March 31, 2017			December 31, 2016
Cumulative translation adjustments	$	(2,139	)	$	(2,274	)
Other unrealized losses, net	(5		)	(13		)
Benefit plans net actuarial losses and prior service credits(1)	(2,035		)	(2,061		)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$	(4,179	)	$	(4,348	)

_____________________________

(1) Includes our share of Fuji Xerox.

XML

Earnings per Share

3 Months Ended

Mar. 31, 2017

Earnings Per Share [Abstract]

Earnings per Share

Earnings per Share

The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):

	Three Months Ended March 31,
	2017			2016
Basic Earnings (Loss) per Share:
Net income from continuing operations attributable to Xerox	$	22		$	69
Accrued dividends on preferred stock	(4		)	(6		)
Adjusted Net income from continuing operations available to common shareholders	18			63
Net loss from discontinued operations attributable to Xerox	(6		)	(35		)
Adjusted Net income available to common shareholders	$	12		$	28
Weighted average common shares outstanding	1,016,151			1,013,033
Basic Earnings (Loss) per Share:
Continuing operations	$	0.02		$	0.06
Discontinued operations	(0.01		)	(0.03		)
Basic Earnings per Share	$	0.01		$	0.03
Diluted Earnings (Loss) per Share:
Net income from continuing operations attributable to Xerox	$	22		$	69
Accrued dividends on preferred stock	(4		)	(6		)
Adjusted Net income from continuing operations available to common shareholders	18			63
Net loss from discontinued operations attributable to Xerox	(6		)	(35		)
Adjusted Net income available to common shareholders	$	12		$	28
Weighted average common shares outstanding	1,016,151			1,013,033
Common shares issuable with respect to:
Stock options	—			850
Restricted stock and performance shares	8,417			6,640
Convertible preferred stock	—			—
Adjusted Weighted average common shares outstanding	1,024,568			1,020,523
Diluted Earnings (Loss) per Share:
Continuing operations	$	0.02		$	0.06
Discontinued operations	(0.01		)	(0.03		)
Diluted Earnings per Share	$	0.01		$	0.03
The following securities were not included in the computation of diluted earnings per share as they were either contingently issuable shares or shares that if included would have been anti-dilutive:
Stock options	—			2,104
Restricted stock and performance shares	15,749			18,718
Convertible preferred stock	26,966			26,966
Total Anti-Dilutive Securities	42,715			47,788
Dividends per Common Share	$	0.0625		$	0.0775

XML

Contingencies and Litigation

3 Months Ended

Mar. 31, 2017

Commitments and Contingencies Disclosure [Abstract]

Contingencies and Litigation

Contingencies and Litigation

Legal Matters

We are involved in a variety of claims, lawsuits, investigations and proceedings concerning: securities law; governmental entity contracting; servicing and procurement law; intellectual property law; environmental law; employment law; the Employee Retirement Income Security Act (ERISA); and other laws and regulations. We determine whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. We assess our potential liability by analyzing our litigation and regulatory matters using available information. We develop our views on estimated losses in consultation with outside counsel handling our defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.

Brazil Tax and Labor Contingencies

Our Brazilian operations are involved in various litigation matters and have received or been the subject of numerous governmental assessments related to indirect and other taxes, as well as disputes associated with former employees and contract labor. The tax matters, which comprise a significant portion of the total contingencies, principally relate to claims for taxes on the internal transfer of inventory, municipal service taxes on rentals and gross revenue taxes. We are disputing these tax matters and intend to vigorously defend our positions. Based on the opinion of legal counsel and current reserves for those matters deemed probable of loss, we do not believe that the ultimate resolution of these matters will materially impact our results of operations, financial position or cash flows.

The labor matters principally relate to claims made by former employees and contract labor for the equivalent payment of all social security and other related labor benefits, as well as consequential tax claims, as if they were regular employees. As of March 31, 2017, the total amounts related to the unreserved portion of the tax and labor contingencies, inclusive of any related interest, amounted to approximately $640, with the decrease from our December 31, 2016 balance of approximately $750, primarily related to closed cases partially offset by currency and interest. With respect to the unreserved balance of $640, the majority has been assessed by management as being remote as to the likelihood of ultimately resulting in a loss to the Company. In connection with the above proceedings, customary local regulations may require us to make escrow cash deposits or post other security of up to half of the total amount in dispute. As of March 31, 2017, we had $87 of escrow cash deposits for matters we are disputing and additional letters of credit and surety bonds of approximately $152 and $98, respectively, which include associated indexation. There were no liens on any of our Brazilian assets as of March 31, 2017. Generally, any escrowed amounts would be refundable and any liens would be removed to the extent the matters are resolved in our favor. We routinely assess all these matters as to probability of ultimately incurring a liability against our Brazilian operations and record our best estimate of the ultimate loss in situations where we assess the likelihood of an ultimate loss as probable.

Litigation Against the Company

State of Texas v. Xerox Corporation, Xerox State Healthcare, LLC, and ACS State Healthcare, LLC: On May 9, 2014, the State of Texas, via the Texas Office of Attorney General (the “State”), filed a lawsuit in the 53rd Judicial District Court of Travis County, Texas. The lawsuit alleges that Xerox Corporation, Xerox State Healthcare, LLC and ACS State Healthcare (collectively “the Defendants”) violated the Texas Medicaid Fraud Prevention Act in the administration of ACS’s contract with the Texas Department of Health and Human Services (“HHSC”). Xerox Corporation provided a guaranty of contractual performance with respect to the ACS contract. The State alleges that the Defendants made false representations of material facts regarding the processes, procedures, implementation and results regarding the prior authorization of orthodontic claims. The State seeks recovery of actual damages, two times the amount of any overpayments made as a result of unlawful acts, civil penalties, pre- and post-judgment interest and all costs and attorneys’ fees. The State references the amount in controversy as exceeding hundreds of millions of dollars. The Defendants filed their Answer in June, 2014 denying all allegations. The Defendants will continue to vigorously defend themselves in this matter. This matter is a “Conduent Liability”, as defined in the Separation and Distribution Agreement dated as of December 31, 2016 between Xerox Corporation and Conduent Incorporated, for which Conduent is required to indemnify Xerox. Conduent is entitled to direct the defense of this matter.

Oklahoma Firefighters Pension and Retirement System v. Xerox Corporation, Ursula M. Burns, Luca Maestri, Kathryn A. Mikells, Lynn R. Blodgett, Robert K. Zapfel, David H. Bywater and Mary Scanlon:On October 21, 2016, the Oklahoma Firefighters Pension and Retirement System (“plaintiff”) filed a purported securities class action complaint against Xerox Corporation, Ursula Burns, Luca Maestri, Kathryn Mikells, Lynn Blodgett and Robert Zapfel (collectively, “defendants”) in the U.S. District Court for the Southern District of New York on behalf of the plaintiff and certain purchasers or acquirers of Xerox common stock. The complaint alleged that defendants made false and misleading statements, in violation of Sections 10(b) and 20(a) of the Securities Exchange Act and SEC Rule 10b-5, relating to the operations and prospects of Xerox’s Health Enterprise business. Plaintiff sought, among other things, unspecified monetary damages and attorneys’ fees. Other, similar lawsuits may follow. On December 28, 2016, the Court entered a stipulated order setting out a schedule for amendment of the complaint and for defendants’ response to that complaint following the Court’s appointment of lead plaintiff under the Private Securities Litigation Reform Act. On February 28, 2017, the Court issued an opinion and order appointing the Arkansas Public Employees Retirement System ("APERS") as lead plaintiff. On May 2, 2017, APERS filed an amended complaint, alleging substantially similar claims and seeking substantially similar relief, but adding David Bywater and Mary Scanlon as defendants. Xerox will vigorously defend against this matter. At this time, it is premature to make any conclusion regarding the probability of incurring material losses in this litigation. Should developments cause a change in our determination as to an unfavorable outcome, or result in a final adverse judgment or settlement, there could be a material adverse effect on our results of operations, cash flows and financial position in the period in which such change in determination, judgment, or settlement occurs.

Other Contingencies

We have issued or provided approximately $398 of guarantees as of March 31, 2017 in the form of letters of credit or surety bonds issued to i) support certain insurance programs; ii) support our obligations related to the Brazil tax and labor contingencies; and iii) support certain contracts, primarily with public sector customers, which require us to provide a surety bond as a guarantee of our performance of contractual obligations.

In general, we would only be liable for the amount of these guarantees in the event we defaulted in performing our obligations under each contract; the probability of which we believe is remote. We believe that our capacity in the surety markets as well as under various credit arrangements (including our Credit Facility) is sufficient to allow us to respond to future requests for proposals that require such credit support.

Indemnifications

We have indemnified, subject to certain deductibles and limits, the purchasers of businesses or divested assets for the occurrence of specified events under certain of our divestiture agreements. Where appropriate, an obligation for such indemnifications is recorded as a liability. Since the obligated amounts of these types of indemnifications are often not explicitly stated and/or are contingent on the occurrence of future events, the overall maximum amount of the obligation under such indemnifications cannot be reasonably estimated. Other than obligations recorded as liabilities at the time of divestiture, we have not historically made significant payments for these indemnifications. Additionally, under certain of our acquisition agreements, we have provided for additional consideration to be paid to the sellers if established financial targets are achieved post-closing. We have recognized liabilities for these contingent obligations based on an estimate of the fair value of these contingencies at the time of acquisition. Contingent obligations related to indemnifications arising from our divestitures and contingent consideration provided for by our acquisitions are not expected to be material to our financial position, results of operations or cash flows.

XML

Divestitures (Tables)

3 Months Ended

Mar. 31, 2017

Discontinued Operations and Disposal Groups [Abstract]

Summarized Financial Information - Discontinued Operations

Summarized financial information for our Discontinued Operations is as follows:

	Three Months Ended March 31,
	2017			2016
Revenues	$	—		$	1,671
Cost of services	—			1,409
Other expenses(1)	8			311
Total costs and expenses	8			1,720
Net loss before income taxes	(8		)	(49		)
Income tax benefit	2			14
Loss from discontinued operations, net of tax	$	(6	)	$	(35	)

_____________

(1) In addition to the $8 of Separation related costs, 2016 includes $1 of interest on the $1.0 billion Senior Unsecured Term Facility, which was required to be repaid upon completion of the Separation and therefore was also reported in the Loss from discontinued operations.

XML

Accounts Receivable, Net (Tables)

3 Months Ended

Mar. 31, 2017

Receivables [Abstract]

Schedule of accounts receivable, net

Accounts receivable, net were as follows:

	March 31, 2017			December 31, 2016
Invoiced	$	661		$	651
Accrued	380			374
Allowance for doubtful accounts	(56		)	(64		)
Accounts Receivable, Net	$	985		$	961

Schedule of accounts receivables sales

Accounts receivable sales were as follows:

	Three Months Ended March 31,
	2017			2016
Accounts receivable sales	$	511		$	592
Deferred proceeds	52			71
Loss on sales of accounts receivable	3			4
Estimated (decrease) increase to operating cash flows(1)	(65		)	26

__________________________

(1) Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and, (iii) currency.

XML

Finance Receivables, Net (Tables)

3 Months Ended

Mar. 31, 2017

Financing Receivable, Net [Abstract]

Allowance for Credit Losses on Financing Receivables

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(2)		Total
Balance at December 31, 2016	$	55		$	16		$	37		$	2	$	110
Provision	4			—			5			—		9
Charge-offs	(6		)	(2		)	(2		)	—		(10		)
Recoveries and other(3)	—			2			—			—		2
Balance at March 31, 2017	$	53		$	16		$	40		$	2	$	111
Finance receivables as of March 31, 2017 collectively evaluated for impairment (4)	$	2,108		$	382		$	1,276		$	51	$	3,817
Balance at December 31, 2015(1)	$	54		$	17		$	45		$	2	$	118
Provision	4			1			5			—		10
Charge-offs	(2		)	(2		)	(2		)	—		(6		)
Recoveries and other(3)	1			2			1			—		4
Balance at March 31, 2016	$	57		$	18		$	49		$	2	$	126
Finance receivables as of March 31, 2016 collectively evaluated for impairment(4)	$	2,157		$	387		$	1,491		$	63	$	4,098

__________________

(1) In the first quarter 2016, as a result of an internal reorganization, a U.S. leasing unit previously classified in Other was reclassified to the U.S. Prior year amounts have been revised to conform to current year presentation.

(2) Includes developing market countries and smaller units.

(3) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(4) Total Finance receivables exclude the allowance for credit losses of $111 and $126 at March 31, 2017 and 2016, respectively.

Financing Receivable Credit Quality Indicators

Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	March 31, 2017								December 31, 2016
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	173	$	347	$	95	$	615	$	181	$	342	$	95	$	618
Government and education	520		63		7		590		543		57		8		608
Graphic arts	132		118		97		347		138		102		107		347
Industrial	81		77		24		182		82		78		24		184
Healthcare	81		49		17		147		79		47		17		143
Other	73		101		53		227		82		103		53		238
Total United States	1,060		755		293		2,108		1,105		729		304		2,138
Finance and other services	54		45		18		117		54		43		15		112
Government and education	50		5		3		58		52		6		2		60
Graphic arts	37		35		25		97		39		37		24		100
Industrial	21		13		8		42		21		13		6		40
Other	33		26		9		68		33		25		8		66
Total Canada	195		124		63		382		199		124		55		378
France	180		221		49		450		181		222		51		454
U.K./Ireland(4)	92		149		11		252		95		148		10		253
Central(1)	179		142		18		339		182		148		19		349
Southern(2)	35		138		13		186		36		131		14		181
Nordics(3)	26		22		1		49		26		22		1		49
Total Europe	512		672		92		1,276		520		671		95		1,286
Other	34		15		2		51		35		15		2		52
Total	$	1,801	$	1,566	$	450	$	3,817	$	1,859	$	1,539	$	456	$	3,854

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

(4) The December 31, 2016 amounts have been revised to conform to 2017 presentation.

Finance Receivables Aging

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	March 31, 2017
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	15	$	2	$	2	$	19	$	596	$	615	$	12
Government and education	16		1		3		20		570		590		25
Graphic arts	13		1		—		14		333		347		4
Industrial	5		1		1		7		175		182		6
Healthcare	4		1		1		6		141		147		6
Other	11		2		2		15		212		227		4
Total United States	64		8		9		81		2,027		2,108		57
Canada	3		—		—		3		379		382		10
France	3		—		—		3		447		450		21
U.K./Ireland	2		—		—		2		250		252		—
Central(1)	3		1		—		4		335		339		6
Southern(2)	4		1		2		7		179		186		6
Nordics(3)	1		—		—		1		48		49		—
Total Europe	13		2		2		17		1,259		1,276		33
Other	2		—		—		2		49		51		—
Total	$	82	$	10	$	11	$	103	$	3,714	$	3,817	$	100
	December 31, 2016
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	13	$	3	$	1	$	17	$	601	$	618	$	11
Government and education	10		4		3		17		591		608		25
Graphic arts	13		1		—		14		333		347		5
Industrial	4		1		1		6		178		184		5
Healthcare	3		1		1		5		138		143		5
Other	9		2		1		12		226		238		5
Total United States	52		12		7		71		2,067		2,138		56
Canada	3		—		—		3		375		378		8
France	3		—		—		3		451		454		20
U.K./Ireland	2		1		—		3		250		253		1
Central(1)	2		1		—		3		346		349		5
Southern(2)	5		1		1		7		174		181		6
Nordics(3)	1		—		—		1		48		49		1
Total Europe	13		3		1		17		1,269		1,286		33
Other	3		—		—		3		49		52		—
Total	$	71	$	15	$	8	$	94	$	3,760	$	3,854	$	97

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

XML

Inventories (Tables)

3 Months Ended

Mar. 31, 2017

Inventory Disclosure [Abstract]

Inventories

The following is a summary of Inventories by major category:

	March 31, 2017		December 31, 2016
Finished goods	$	740	$	713
Work-in-process	61		47
Raw materials	97		81
Total Inventories	$	898	$	841

XML

Investment in Affiliates, at Equity (Tables)

3 Months Ended

Mar. 31, 2017

Equity Method Investments and Joint Ventures [Abstract]

Equity in net income of unconsolidated affiliates

Our Equity in net income of unconsolidated affiliates was as follows:

	Three Months Ended March 31,
	2017		2016
Fuji Xerox	$	13	$	33
Other investments	3		4
Total Equity in Net Income of Unconsolidated Affiliates	$	16	$	37

Summarized Financial Information Of Equity Investment - Fuji Xerox

Summarized financial data of Fuji Xerox, which includes a portion of the current Fujifilm receivables adjustment, was as follows:

	Three Months Ended March 31(2),
	2017		2016
Summary of Operations:
Revenues	$	2,533	$	2,678
Costs and expenses	2,316		2,464
Income before income taxes	217		214
Income tax expense	65		65
Net Income	152		149
Less: Net income – noncontrolling interests	2		2
Net Income – Fuji Xerox	$	150	$	147
Weighted Average Exchange Rate(1)	113.56		115.08

_____________________________

(1) Represents Yen/U.S. Dollar exchange rate used to translate.

(2) Until the investigation by Fujifilm is completed, the periods in which the current receivables adjustment may be recorded by FXNZ are subject to change, including the final amount of any adjustments for each of the three months ended March 31 in this table. In the first quarter 2017, one of the primary differences between the equity income we recorded for Fuji Xerox and our implied 25% share of Fuji Xerox’s first quarter 2017 net income in the summarized financial data is an additional amount recorded for the FXNZ adjustment.

XML

Restructuring Programs (Tables)

3 Months Ended

Mar. 31, 2017

Restructuring and Related Activities [Abstract]

Restructuring Program Activity

Information related to restructuring program activity during the three months ended March 31, 2017 is outlined below:

	Severance and Related Costs			Lease Cancellation and Other Costs			Asset Impairments(2)		Total
Balance at December 31, 2016	$	104		$	23		$	—	$	127
Provision	110			2			—		112
Reversals	(2		)	—			—		(2		)
Net Current Period Charges(1)	108			2			—		110
Charges against reserve and currency	(58		)	(1		)	—		(59		)
Balance at March 31, 2017	$	154		$	24		$	—	$	178

_____________________________

(1) Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown for restructuring and asset impairments charges.

(2) Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

Reconciliation to the Condensed Consolidated Statements Of Cash Flows

The following table summarizes the reconciliation to the Condensed Consolidated Statements of Cash Flows:

	Three Months Ended March 31,
	2017			2016
Charges against reserve and currency	$	(59	)	$	(19	)
Asset impairments	—			—
Effects of foreign currency and other non-cash items	(1		)	(2		)
Restructuring Cash Payments	$	(60	)	$	(21	)

XML

Debt (Tables)

3 Months Ended

Mar. 31, 2017

Debt Disclosure [Abstract]

Schedule of Debt Exchange

The following principal amounts of each series of old notes were validly tendered and subsequently cancelled:

Maturity Date	Coupon		Principal Amount Exchanged		4.07% Senior Notes Due March 2022		Cash Consideration
Senior Notes due May 15, 2018	6.350	%	$	260	130		143
Senior Notes due March 15, 2019	2.750	%	94		47		48
Senior Notes due December 15, 2019	5.625	%	96		48		56
Senior Notes due May 15, 2020	2.800	%	87		44		43
Senior Notes due August 20, 2020	3.500	%	38		19		20
Senior Notes due September 1, 2020	2.750	%	25		12		12
Total			$	600	$	300	$	322

Schedule Of Interest Expense And Interest Income

Interest expense and interest income were as follows:

	Three Months Ended March 31,
	2017		2016
Interest expense(1)	$	69	$	87
Interest income(2)	78		84

____________

(1) Includes Cost of financing as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

(2) Includes Finance income as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

XML

Financial Instruments (Tables)

3 Months Ended

Mar. 31, 2017

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Schedule of Interest Rate Derivatives

The following is a summary of our fair value hedges at March 31, 2017:

Debt Instrument	Year First Designated	Notional Amount		Net Fair Value		Weighted Average Interest Rate Paid		Interest Rate Received		Basis	Maturity
Senior Note 2021	2014	$	300	$	3	2.65	%	4.5	%	Libor	2021

Summary of Derivative Instruments Fair Value

The following table provides a summary of the fair value amounts of our derivative instruments:

Designation of Derivatives	Balance Sheet Location	March 31, 2017			December 31, 2016
Derivatives Designated as Hedging Instruments
Foreign exchange contracts - forwards	Other current assets	$	5		$	6
	Other current liabilities	(13		)	(26		)
Foreign currency options	Other current assets	—			—
	Other current liabilities	—			—
Interest rate swaps	Other long-term assets	3			4
	Other long-term liabilities	—			—
	Net Designated Derivative Liability	$	(5	)	$	(16	)
Derivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	27		$	82
	Other current liabilities	(11		)	(13		)
	Net Undesignated Derivative Asset	$	16		$	69
Summary of Derivatives	Total Derivative Assets	$	35		$	92
	Total Derivative Liabilities	(24		)	(39		)
	Net Derivative Asset	$	11		$	53

Derivative Instruments, Gain (Loss)

The following table provides a summary of gains (losses) on derivative instruments:

	Three Months Ended March 31,
Gain (Loss) on Derivative Instruments	2017			2016
Fair Value Hedges - Interest rate contracts
Derivative (loss) gain recognized in interest expense	$	(1	)	$	8
Hedged item gain (loss) recognized in interest expense	1			(8		)
Cash Flow Hedges - Foreign exchange forward contracts and options
Derivative gain recognized in OCI (effective portion)	$	9		$	16
Derivative loss reclassified from AOCL to income - Cost of sales (effective portion)	(4		)	(1		)

Summary of Derivatives Not Designated as Hedging Instruments Gains (Losses)

The following table provides a summary of gains on non-designated derivative instruments:

Derivatives NOT Designated as Hedging Instruments		Three Months Ended March 31,
	Location of Derivative Gain	2017		2016
Foreign exchange contracts – forwards	Other expense – Currency gains, net	$	4	$	71

XML

Fair Value of Financial Assets and Liabilities (Tables)

3 Months Ended

Mar. 31, 2017

Fair Value Disclosures [Abstract]

Fair value of financial assets and liabilities

The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.

	March 31, 2017		December 31, 2016
Assets:
Foreign exchange contracts - forwards	$	32	$	88
Interest rate swaps	3		4
Deferred compensation investments in mutual funds	16		15
Total	$	51	$	107
Liabilities:
Foreign exchange contracts - forwards	$	24	$	39
Deferred compensation plan liabilities	18		17
Total	$	42	$	56

Estimated fair values of financial assets and liabilities not measured at fair value on a recurring basis

The estimated fair values of our other financial assets and liabilities were as follows:

	March 31, 2017				December 31, 2016
	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Cash and cash equivalents	$	1,045	$	1,045	$	2,223	$	2,223
Accounts receivable, net	985		985		961		961
Short-term debt	13		13		1,011		1,015
Long-term debt	4,988		5,151		5,305		5,438

XML

Employee Benefit Plans (Tables)

3 Months Ended

Mar. 31, 2017

Compensation and Retirement Disclosure [Abstract]

Components of net periodic benefit cost and other changes in plan assets and benefit obligations

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows:

	Three Months Ended March 31,
	Pension Benefits
	U.S. Plans						Non-U.S. Plans						Retiree Health
Components of Net Periodic Benefit Costs:	2017			2016			2017			2016			2017			2016
Service cost	$	1		$	1		$	7		$	6		$	1		$	1
Interest cost	34			37			39			50			7			8
Expected return on plan assets	(31		)	(39		)	(53		)	(62		)	—			—
Recognized net actuarial loss	5			5			19			17			—			1
Amortization of prior service credit	—			—			(1		)	(1		)	(1		)	(1		)
Recognized settlement loss	42			29			—			—			—			—
Defined Benefit Plans	51			33			11			10			7			9
Defined contribution plans	6			7			7			9			n/a			n/a
Net Periodic Benefit Cost	57			40			18			19			7			9
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial loss(1)	8			123			—			—			—			—
Amortization of prior service credit	—			—			1			1			1			1
Amortization of net actuarial loss	(47		)	(34		)	(19		)	(17		)	—			(1		)
Total Recognized in Other Comprehensive Income(2)	(39		)	89			(18		)	(16		)	1			—
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	18		$	129		$	—		$	3		$	8		$	9

___________

(1) The net actuarial loss for U.S. Plans primarily reflects the remeasurement of our primary U.S. pension plans as a result of the payment of periodic settlements.

(2) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 14 - Other Comprehensive Income for related tax effects and the after-tax amounts.

Defined Benefit and Retiree Health Pension Plans, actual and expected cash contributions

The following table summarizes cash contributions to our defined benefit pension plans and retiree health benefit plans.

	Three Months Ended March 31,				Year Ended December 31,
	2017		2016		Estimated 2017		2016
U.S. Plans	$	6	$	6	$	174	$	24
Non-U.S. Plans	17		28		176		154
Total	$	23	$	34	$	350	$	178
Retiree Health	$	14	$	14	$	63	$	61

XML

Shareholders' Equity (Tables)

3 Months Ended

Mar. 31, 2017

Stockholders' Equity Note [Abstract]

Schedule of Stockholders Equity

	Common Stock		Additional Paid-in Capital		Retained Earnings			AOCL(3)			Xerox Shareholders’ Equity			Non-controlling Interests			Total Equity
Balance at December 31, 2016	$	1,014	$	3,098	$	5,039		$	(4,348	)	$	4,803		$	38		$	4,841
Comprehensive income, net	—		—		16			169			185			3			188
Cash dividends declared - common(1)	—		—		(64		)	—			(64		)	—			(64		)
Cash dividends declared - preferred(2)	—		—		(4		)	—			(4		)	—			(4		)
Stock option and incentive plans, net	3		3		—			—			6			—			6
Distributions to noncontrolling interests	—		—		—			—			—			(1		)	(1		)
Balance at March 31, 2017	$	1,017	$	3,101	$	4,987		$	(4,179	)	$	4,926		$	40		$	4,966

As previously disclosed in Note 1 - Basis of Presentation, the historical statements of Shareholders' Equity were not revised to reflect the effect of the Separation and instead reflect the Separation as a final adjustment to the balances at December 31, 2016. Refer to Note 3 - Divestitures for additional information regarding the Separation.

	Common Stock		Additional Paid-in Capital		Retained Earnings			AOCL(3)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2015	$	1,013	$	3,017	$	9,686		$	(4,642	)	$	9,074		$	43		$	9,117
Comprehensive income, net	—		—		34			88			122			2			124
Cash dividends declared - common(1)	—		—		(79		)	—			(79		)	—			(79		)
Cash dividends declared - preferred(2)	—		—		(6		)	—			(6		)	—			(6		)
Stock option and incentive plans, net	—		15		—			—			15			—			15
Distributions to noncontrolling interests	—		—		—			—			—			(8		)	(8		)
Balance at March 31, 2016	$	1,013	$	3,032	$	9,635		$	(4,554	)	$	9,126		$	37		$	9,163

_____________________________

(1) Cash dividends declared on common stock of $0.0625 per share in 2017 and $0.0775 per share in 2016.

(2) Cash dividends declared on preferred stock of $20.00 per share in 2017 and 2016.

(3) Refer to Note 14 - Other Comprehensive Income for components of AOCL.

XML

Other Comprehensive Income (Tables)

3 Months Ended

Mar. 31, 2017

Other Comprehensive Income (Loss) [Abstract]

Schedule of Other Comprehensive Income (Loss)

Other Comprehensive Income is comprised of the following:

	Three Months Ended March 31,
	2017						2016
	Pre-tax			Net of Tax			Pre-tax			Net of Tax
Translation Adjustments Gains	$	137		$	136		$	193		$	191
Unrealized Gains:
Changes in fair value of cash flow hedges - gains	9			6			16			9
Changes in cash flow hedges reclassed to earnings(1)	4			2			1			—
Net Unrealized Gains	13			8			17			9
Defined Benefit Plans (Losses) Gains:
Net actuarial losses	(8		)	(5		)	(123		)	(76		)
Prior service amortization(2)	(2		)	(1		)	(2		)	(1		)
Actuarial loss amortization/settlement(2)	66			44			52			35
Fuji Xerox changes in defined benefit plans, net(3)	13			13			(75		)	(75		)
Other (losses) gains(4)	(25		)	(25		)	5			5
Changes in Defined Benefit Plans Gains (Losses)	44			26			(143		)	(112		)
Other Comprehensive Income	194			170			67			88
Less: Other comprehensive income attributable to noncontrolling interests	1			1			—			—
Other Comprehensive Income Attributable to Xerox	$	193		$	169		$	67		$	88

_____________________________

(1) Reclassified to Cost of sales - refer to Note 10 - Financial Instruments for additional information regarding our cash flow hedges.

(2) Reclassified to Total Net Periodic Benefit Cost - refer to Note 12 - Employee Benefit Plans for additional information.

(3) Represents our share of Fuji Xerox's benefit plan changes.

(4) Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits in AOCL.

Schedule of Accumulated Other Comprehensive Loss

AOCL is comprised of the following:

	March 31, 2017			December 31, 2016
Cumulative translation adjustments	$	(2,139	)	$	(2,274	)
Other unrealized losses, net	(5		)	(13		)
Benefit plans net actuarial losses and prior service credits(1)	(2,035		)	(2,061		)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$	(4,179	)	$	(4,348	)

_____________________________

(1) Includes our share of Fuji Xerox.

XML

Earnings per Share (Tables)

3 Months Ended

Mar. 31, 2017

Earnings Per Share [Abstract]

Basic and Diluted Earnings per Share

The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):

	Three Months Ended March 31,
	2017			2016
Basic Earnings (Loss) per Share:
Net income from continuing operations attributable to Xerox	$	22		$	69
Accrued dividends on preferred stock	(4		)	(6		)
Adjusted Net income from continuing operations available to common shareholders	18			63
Net loss from discontinued operations attributable to Xerox	(6		)	(35		)
Adjusted Net income available to common shareholders	$	12		$	28
Weighted average common shares outstanding	1,016,151			1,013,033
Basic Earnings (Loss) per Share:
Continuing operations	$	0.02		$	0.06
Discontinued operations	(0.01		)	(0.03		)
Basic Earnings per Share	$	0.01		$	0.03
Diluted Earnings (Loss) per Share:
Net income from continuing operations attributable to Xerox	$	22		$	69
Accrued dividends on preferred stock	(4		)	(6		)
Adjusted Net income from continuing operations available to common shareholders	18			63
Net loss from discontinued operations attributable to Xerox	(6		)	(35		)
Adjusted Net income available to common shareholders	$	12		$	28
Weighted average common shares outstanding	1,016,151			1,013,033
Common shares issuable with respect to:
Stock options	—			850
Restricted stock and performance shares	8,417			6,640
Convertible preferred stock	—			—
Adjusted Weighted average common shares outstanding	1,024,568			1,020,523
Diluted Earnings (Loss) per Share:
Continuing operations	$	0.02		$	0.06
Discontinued operations	(0.01		)	(0.03		)
Diluted Earnings per Share	$	0.01		$	0.03
The following securities were not included in the computation of diluted earnings per share as they were either contingently issuable shares or shares that if included would have been anti-dilutive:
Stock options	—			2,104
Restricted stock and performance shares	15,749			18,718
Convertible preferred stock	26,966			26,966
Total Anti-Dilutive Securities	42,715			47,788
Dividends per Common Share	$	0.0625		$	0.0775

XML

Basis of Presentation - Planned Company Separation (Details)	Dec. 31, 2016
Conduent [Member]
Discontinued Operation, percentage of business divested	100.00%

XML

Basis of Presentation - Segment Change (Details)	3 Months Ended
	Mar. 31, 2017 service_offering
Segment Change [Abstract]
Number of Reportable Segments	1

XML

Recent Accounting Pronouncements (Details) - USD ($) $ in Millions	3 Months Ended	12 Months Ended
	Mar. 31, 2017	Dec. 31, 2016	Dec. 31, 2015
ASU 2016-02 [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Operating Leases, Future Minimum Payments Due		$ 450
ASU 2016-15, Statement of Cash Flows - Classification of Certain Cash Receipts and Cash Payments [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Collections on Beneficial Interests Received in sales of Accounts Receivable and Finance Receivables		270	$ 305
ASU 2016-09, Stock Compensation: Improvements to Employee Share-Based Payment Accounting [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Stock Compensation Tax Expense Net Reclass from APIC to Income Taxes	$ 2
ASU 2016-18, Statement of Cash Flows [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Restricted Cash and Cash Equivalents	$ 149	$ 179

XML

Divestitures (Details) - USD ($) $ in Millions		3 Months Ended
		Mar. 31, 2017	Mar. 31, 2016	Dec. 31, 2016	Mar. 04, 2016
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Separation costs		$ 8	$ 8
Total Costs and Expenses		2,470	2,583
Loss from discontinued operations, net of tax		(6)	(35)
Interest expense	[1]	69	87
Proceeds from Conduent		161	0
Conduent [Domain]
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Revenues		0	1,671
Cost of services		0	1,409
Other expenses(1)	[2]	8	311
Total Costs and Expenses		8	1,720
Net loss before income taxes		(8)	(49)
Income tax benefit		2	14
Loss from discontinued operations, net of tax		(6)	(35)
Interest expense			$ 1
Proceeds from Conduent		$ 161
Conduent Cash Balance at Separation				$ 225
Senior Debt Obligations [Member]
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Unsecured Debt					$ 1,000

[1] Includes Cost of financing as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

[2] In addition to the $8 of Separation related costs, 2016 includes $1 of interest on the $1.0 billion Senior Unsecured Term Facility, which was required to be repaid upon completion of the Separation and therefore was also reported in the Loss from discontinued operations.

XML

Accounts Receivable, Net (Details) - USD ($) $ in Millions		3 Months Ended
		Mar. 31, 2017	Mar. 31, 2016	Dec. 31, 2016
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Net		$ 985		$ 961
Accounts Receivable Sales Arrangements [Abstract]
Remaining account receivable sold and derecognized		473		531
Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Invoiced		661		651
Accrued		380		374
Allowance for doubtful accounts		(56)		(64)
Accounts receivable sales		511	$ 592
Deferred proceeds		52	71
Loss on sales of accounts receivable		3	4
Estimated (decrease) increase to operating cash flows(1)	[1]	(65)	$ 26
Other Current Assets [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Deferred proceeds		$ 53		$ 48

[1] Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and, (iii) currency.

XML

Finance Receivables, Net (Details) - USD ($) $ in Millions		3 Months Ended
		Mar. 31, 2017	Mar. 31, 2016
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance		$ 110	$ 118	[1]
Provision		9	10
Charge-offs		(10)	(6)
Recoveries and other	[2]	2	4
Ending Balance		111	126
Financing Receivable, Collectively Evaluated for Impairment	[3]	3,817	4,098
Allowance for credit losses not included in the impairment evaluation		111	126
United States
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance		55	54	[1]
Provision		4	4
Charge-offs		(6)	(2)
Recoveries and other	[2]	0	1
Ending Balance		53	57
Financing Receivable, Collectively Evaluated for Impairment	[3]	2,108	2,157
Canada
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance		16	17	[1]
Provision		0	1
Charge-offs		(2)	(2)
Recoveries and other	[2]	2	2
Ending Balance		16	18
Financing Receivable, Collectively Evaluated for Impairment	[3]	382	387
Europe
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance		37	45	[1]
Provision		5	5
Charge-offs		(2)	(2)
Recoveries and other	[2]	0	1
Ending Balance		40	49
Financing Receivable, Collectively Evaluated for Impairment	[3]	1,276	1,491
Other
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	[4]	2	2	[1]
Provision	[4]	0	0
Charge-offs	[4]	0	0
Recoveries and other	[2],[4]	0	0
Ending Balance	[4]	2	2
Financing Receivable, Collectively Evaluated for Impairment	[3],[4]	$ 51	$ 63

[1] In the first quarter 2016, as a result of an internal reorganization, a U.S. leasing unit previously classified in Other was reclassified to the U.S. Prior year amounts have been revised to conform to current year presentation.

[2] Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

[3] Total Finance receivables exclude the allowance for credit losses of $111 and $126 at March 31, 2017 and 2016, respectively.

[4] Includes developing market countries and smaller units.

XML

Finance Receivables, Net - Credit Quality Indicators (Details) - USD ($) $ in Millions		3 Months Ended
		Mar. 31, 2017	Dec. 31, 2016
Financing Receivable, Recorded Investment [Line Items]
Loss Rates Of Customers With Investment Grade Credit Quality		1.00%
Loss Rates Of Customers With Non Investment Grade Credit Quality Low Range		2.00%
Loss Rates Of Customers With Non Investment Grade Credit Quality High Range		4.00%
Loss Rates Of Customers With Substandard Doubtful Credit Quality		10.00%
Financing Receivable, Net		$ 3,817	$ 3,854
United States
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		2,108	2,138
United States | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		615	618
United States | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		590	608
United States | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		347	347
United States | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		182	184
United States | Healthcare
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		147	143
United States | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		227	238
Canada
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		382	378
Canada | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		117	112
Canada | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		58	60
Canada | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		97	100
Canada | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		42	40
Canada | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		68	66
Europe
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		1,276	1,286
France
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		450	454
U.K./Ireland(4)
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		252	253	[1]
Central
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[2]	339	349
Southern
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[3]	186	181
Nordics
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[4]	49	49
Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		51	52
Investment Grade
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		1,801	1,859
Investment Grade | United States
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		1,060	1,105
Investment Grade | United States | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		173	181
Investment Grade | United States | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		520	543
Investment Grade | United States | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		132	138
Investment Grade | United States | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		81	82
Investment Grade | United States | Healthcare
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		81	79
Investment Grade | United States | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		73	82
Investment Grade | Canada
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		195	199
Investment Grade | Canada | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		54	54
Investment Grade | Canada | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		50	52
Investment Grade | Canada | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		37	39
Investment Grade | Canada | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		21	21
Investment Grade | Canada | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		33	33
Investment Grade | Europe
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		512	520
Investment Grade | France
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		180	181
Investment Grade | U.K./Ireland(4)
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		92	95	[1]
Investment Grade | Central
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[2]	179	182
Investment Grade | Southern
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[3]	35	36
Investment Grade | Nordics
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[4]	26	26
Investment Grade | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		34	35
Non-investment Grade
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		1,566	1,539
Non-investment Grade | United States
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		755	729
Non-investment Grade | United States | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		347	342
Non-investment Grade | United States | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		63	57
Non-investment Grade | United States | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		118	102
Non-investment Grade | United States | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		77	78
Non-investment Grade | United States | Healthcare
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		49	47
Non-investment Grade | United States | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		101	103
Non-investment Grade | Canada
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		124	124
Non-investment Grade | Canada | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		45	43
Non-investment Grade | Canada | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		5	6
Non-investment Grade | Canada | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		35	37
Non-investment Grade | Canada | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		13	13
Non-investment Grade | Canada | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		26	25
Non-investment Grade | Europe
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		672	671
Non-investment Grade | France
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		221	222
Non-investment Grade | U.K./Ireland(4)
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		149	148	[1]
Non-investment Grade | Central
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[2]	142	148
Non-investment Grade | Southern
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[3]	138	131
Non-investment Grade | Nordics
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[4]	22	22
Non-investment Grade | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		15	15
Substandard
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		450	456
Substandard | United States
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		293	304
Substandard | United States | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		95	95
Substandard | United States | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		7	8
Substandard | United States | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		97	107
Substandard | United States | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		24	24
Substandard | United States | Healthcare
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		17	17
Substandard | United States | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		53	53
Substandard | Canada
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		63	55
Substandard | Canada | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		18	15
Substandard | Canada | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		3	2
Substandard | Canada | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		25	24
Substandard | Canada | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		8	6
Substandard | Canada | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		9	8
Substandard | Europe
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		92	95
Substandard | France
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		49	51
Substandard | U.K./Ireland(4)
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		11	10	[1]
Substandard | Central
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[2]	18	19
Substandard | Southern
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[3]	13	14
Substandard | Nordics
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	[4]	1	1
Substandard | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net		$ 2	$ 2

[1] The December 31, 2016 amounts have been revised to conform to 2017 presentation.

[2] Switzerland, Germany, Austria, Belgium and Holland.

[3] Italy, Greece, Spain and Portugal.

[4] Sweden, Norway, Denmark and Finland.

XML

Finance Receivables, Net - Aging (Details) - USD ($) $ in Millions		Mar. 31, 2017	Dec. 31, 2016
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		$ 3,817	$ 3,854
Total Finance Receivables		3,817	3,854
Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		103	94
Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		3,714	3,760
United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		2,108	2,138
Total Finance Receivables		2,108	2,138
United States | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		81	71
United States | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		2,027	2,067
United States | Finance and other services
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		615	618
Total Finance Receivables		615	618
United States | Finance and other services | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		19	17
United States | Finance and other services | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		596	601
United States | Government and education
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		590	608
Total Finance Receivables		590	608
United States | Government and education | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		20	17
United States | Government and education | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		570	591
United States | Graphic arts
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		347	347
Total Finance Receivables		347	347
United States | Graphic arts | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		14	14
United States | Graphic arts | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		333	333
United States | Industrial
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		182	184
Total Finance Receivables		182	184
United States | Industrial | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		7	6
United States | Industrial | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		175	178
United States | Healthcare
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		147	143
Total Finance Receivables		147	143
United States | Healthcare | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		6	5
United States | Healthcare | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		141	138
United States | Other
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		227	238
Total Finance Receivables		227	238
United States | Other | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		15	12
United States | Other | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		212	226
Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		382	378
Total Finance Receivables		382	378
Canada | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		3	3
Canada | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		379	375
Canada | Finance and other services
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		117	112
Canada | Government and education
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		58	60
Canada | Graphic arts
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		97	100
Canada | Industrial
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		42	40
Canada | Other
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		68	66
Europe
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		1,276	1,286
Total Finance Receivables		1,276	1,286
Europe | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		17	17
Europe | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		1,259	1,269
France
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		450	454
Total Finance Receivables		450	454
France | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		3	3
France | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		447	451
U.K./Ireland(4)
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		252	253	[1]
Total Finance Receivables		252	253
U.K./Ireland(4) | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		2	3
U.K./Ireland(4) | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		250	250
Central
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[2]	339	349
Total Finance Receivables	[3]	339	349
Central | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed	[3]	4	3
Central | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	[3]	335	346
Southern
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[4]	186	181
Total Finance Receivables	[4]	186	181
Southern | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed	[4]	7	7
Southern | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	[4]	179	174
Nordics
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[5]	49	49
Total Finance Receivables	[5]	49	49
Nordics | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed	[5]	1	1
Nordics | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	[5]	48	48
Other
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		51	52
Total Finance Receivables		51	52
Other | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Billed		2	3
Other | Unbilled Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled		49	49
Current | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		82	71
Current | United States | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		64	52
Current | United States | Finance and other services | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		15	13
Current | United States | Government and education | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		16	10
Current | United States | Graphic arts | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		13	13
Current | United States | Industrial | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		5	4
Current | United States | Healthcare | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		4	3
Current | United States | Other | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		11	9
Current | Canada | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		3	3
Current | Europe | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		13	13
Current | France | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		3	3
Current | U.K./Ireland(4) | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		2	2
Current | Central | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[3]	3	2
Current | Southern | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[4]	4	5
Current | Nordics | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[5]	1	1
Current | Other | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		2	3
31-90 Days Past Due | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		10	15
31-90 Days Past Due | United States | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		8	12
31-90 Days Past Due | United States | Finance and other services | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		2	3
31-90 Days Past Due | United States | Government and education | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		1	4
31-90 Days Past Due | United States | Graphic arts | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		1	1
31-90 Days Past Due | United States | Industrial | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		1	1
31-90 Days Past Due | United States | Healthcare | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		1	1
31-90 Days Past Due | United States | Other | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		2	2
31-90 Days Past Due | Canada | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		0	0
31-90 Days Past Due | Europe | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		2	3
31-90 Days Past Due | France | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		0	0
31-90 Days Past Due | U.K./Ireland(4) | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		0	1
31-90 Days Past Due | Central | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[3]	1	1
31-90 Days Past Due | Southern | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[4]	1	1
31-90 Days Past Due | Nordics | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[5]	0	0
31-90 Days Past Due | Other | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		0	0
90 Days Past Due | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		11	8
90 Days Past Due | United States | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		9	7
90 Days Past Due | United States | Finance and other services | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		2	1
90 Days Past Due | United States | Government and education | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		3	3
90 Days Past Due | United States | Graphic arts | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		0	0
90 Days Past Due | United States | Industrial | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		1	1
90 Days Past Due | United States | Healthcare | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		1	1
90 Days Past Due | United States | Other | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		2	1
90 Days Past Due | Canada | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		0	0
90 Days Past Due | Europe | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		2	1
90 Days Past Due | France | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		0	0
90 Days Past Due | U.K./Ireland(4) | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		0	0
90 Days Past Due | Central | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[3]	0	0
90 Days Past Due | Southern | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[4]	2	1
90 Days Past Due | Nordics | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[5]	0	0
90 Days Past Due | Other | Billed Revenues
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		0	0
90 Days and Accruing
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		100	97
90 Days and Accruing | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		57	56
90 Days and Accruing | United States | Finance and other services
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		12	11
90 Days and Accruing | United States | Government and education
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		25	25
90 Days and Accruing | United States | Graphic arts
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		4	5
90 Days and Accruing | United States | Industrial
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		6	5
90 Days and Accruing | United States | Healthcare
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		6	5
90 Days and Accruing | United States | Other
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		4	5
90 Days and Accruing | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		10	8
90 Days and Accruing | Europe
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		33	33
90 Days and Accruing | France
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		21	20
90 Days and Accruing | U.K./Ireland(4)
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		0	1
90 Days and Accruing | Central
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[3]	6	5
90 Days and Accruing | Southern
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[4]	6	6
90 Days and Accruing | Nordics
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	[5]	0	1
90 Days and Accruing | Other
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net		$ 0	$ 0

[1] The December 31, 2016 amounts have been revised to conform to 2017 presentation.

[2] Switzerland, Germany, Austria, Belgium and Holland.

[3] Switzerland, Germany, Austria, Belgium and Holland.

[4] Italy, Greece, Spain and Portugal.

[5] Sweden, Norway, Denmark and Finland.

XML

Inventories (Details) - USD ($) $ in Millions	Mar. 31, 2017	Dec. 31, 2016
Inventories, net [Abstract]
Finished goods	$ 740	$ 713
Work-in-process	61	47
Raw materials	97	81
Total Inventories	$ 898	$ 841

XML

Investment in Affiliates, at Equity (Details) $ in Millions		3 Months Ended
		Mar. 31, 2017 USD ($)	Mar. 31, 2016 USD ($)
Schedule of Equity Method Investments [Line Items]
Total Equity in Net Income of Unconsolidated Affiliates		$ 16	$ 37
Fuji Xerox
Schedule of Equity Method Investments [Line Items]
Total Equity in Net Income of Unconsolidated Affiliates		$ 13	33
Ownership percentage		25.00%
Out-of-Period Adjustment - Fuji Xerox		$ 30
Summary of Operations:
Revenues	[1]	2,533	2,678
Costs and expenses	[1]	2,316	2,464
Income before income taxes	[1]	217	214
Income tax expense	[1]	65	65
Net Income	[1]	152	149
Less: Net income – noncontrolling interests	[1]	2	2
Net Income – Fuji Xerox	[1]	$ 150	$ 147
Weighted Average Exchange Rate	[1],[2]	113.56	115.08
Other investments
Schedule of Equity Method Investments [Line Items]
Total Equity in Net Income of Unconsolidated Affiliates		$ 3	$ 4

[1] Until the investigation by Fujifilm is completed, the periods in which the current receivables adjustment may be recorded by FXNZ are subject to change, including the final amount of any adjustments for each of the three months ended March 31 in this table. In the first quarter 2017, one of the primary differences between the equity income we recorded for Fuji Xerox and our implied 25% share of Fuji Xerox’s first quarter 2017 net income in the summarized financial data is an additional amount recorded for the FXNZ adjustment.

[2] Represents Yen/U.S. Dollar exchange rate used to translate.

XML

Restructuring Programs (Details) $ in Millions		3 Months Ended
		Mar. 31, 2017 USD ($) Employees	Mar. 31, 2016 USD ($)
Restructuring Cost and Reserve [Line Items]
Restructuring, Net Current Period Charges	[1]	$ 110
Restructuring and Related Cost, Expected Number of Positions Eliminated (approximately) | Employees		1,000
Three-Year Strategic Transformation Program - Professional Support Services		$ 10
Reversals		(2)
Restructuring Charges		112
Restructuring Reserve [Roll Forward]
Balance at beginning of period		127
Provision		112
Reversals		(2)
Net Current Period Charges	[1]	110
Charges against reserve		(59)	$ (19)
Balance at end of period		178
Reconciliation To Consolidated Statements Of Cash Flows [Abstract]
Charges against reserve		(59)	(19)
Asset impairments		0	0
Effects of foreign currency and other non-cash items		(1)	(2)
Restructuring Cash Payments		(60)	$ (21)
Severance and Related Costs [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring, Net Current Period Charges	[1]	108
Reversals		(2)
Restructuring Charges		110
Restructuring Reserve [Roll Forward]
Balance at beginning of period		104
Provision		110
Reversals		(2)
Net Current Period Charges	[1]	108
Charges against reserve		(58)
Balance at end of period		154
Reconciliation To Consolidated Statements Of Cash Flows [Abstract]
Charges against reserve		(58)
Lease Cancellation and Other Costs [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring, Net Current Period Charges	[1]	2
Reversals		0
Restructuring Charges		2
Restructuring Reserve [Roll Forward]
Balance at beginning of period		23
Provision		2
Reversals		0
Net Current Period Charges	[1]	2
Charges against reserve		(1)
Balance at end of period		24
Reconciliation To Consolidated Statements Of Cash Flows [Abstract]
Charges against reserve		(1)
Asset Impairments [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring, Net Current Period Charges	[1],[2]	0
Reversals	[2]	0
Restructuring Charges	[2]	0
Restructuring Reserve [Roll Forward]
Balance at beginning of period		0
Provision	[2]	0
Reversals	[2]	0
Net Current Period Charges	[1],[2]	0
Charges against reserve	[2]	0
Balance at end of period		0
Reconciliation To Consolidated Statements Of Cash Flows [Abstract]
Charges against reserve	[2]	$ 0

[1] Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown for restructuring and asset impairments charges

[2] Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

XML

Debt - Exchange (Details) $ in Millions	3 Months Ended
	Mar. 31, 2017 USD ($)
Debt Conversion [Line Items]
Principal Amount Exchanged	$ 600
4.07% Senior Notes Due March 2022	300
Cash Consideration	$ 322
Debt Exchange, New Senior Notes Coupon	4.07%
Debt Exchange, Conversion Premium	$ 22
Debt Exchange, New Senior Notes, Maturity Date	March 2022
Loss on Extinguishment of Debt Exchanged for Cash	$ 9
Debt Exchange, Exchange Premium and Other Carrying Value Adjustments on Old Notes	9
Debt Issuance Costs Incurred During Noncash or Partial Noncash Transaction	$ 4
4.07% Senior Notes due March 17, 2022 [Member]
Debt Conversion [Line Items]
Debt Conversion, Converted Instrument, Issuance Date, Month and Year	March 2017
4.07% Senior Notes Due March 2022	$ 300
Senior Notes due May 2018 [Member]
Debt Conversion [Line Items]
Coupon	6.35%
Principal Amount Exchanged	$ 260
4.07% Senior Notes Due March 2022	130
Cash Consideration	$ 143
Senior Notes due March 2019 [Member]
Debt Conversion [Line Items]
Coupon	2.75%
Principal Amount Exchanged	$ 94
4.07% Senior Notes Due March 2022	47
Cash Consideration	$ 48
Senior Notes due December 2019 [Member]
Debt Conversion [Line Items]
Coupon	5.625%
Principal Amount Exchanged	$ 96
4.07% Senior Notes Due March 2022	48
Cash Consideration	$ 56
Senior Notes due May 2020 [Member]
Debt Conversion [Line Items]
Coupon	2.80%
Principal Amount Exchanged	$ 87
4.07% Senior Notes Due March 2022	44
Cash Consideration	$ 43
Senior Notes due August 2020 [Member]
Debt Conversion [Line Items]
Coupon	3.50%
Principal Amount Exchanged	$ 38
4.07% Senior Notes Due March 2022	19
Cash Consideration	$ 20
Senior Notes due September 2020 [Member]
Debt Conversion [Line Items]
Coupon	2.75%
Principal Amount Exchanged	$ 25
4.07% Senior Notes Due March 2022	12
Cash Consideration	$ 12

XML

Debt - Debt Issuances (Details) - USD ($) $ in Millions	3 Months Ended
	Dec. 31, 2016	Mar. 15, 2017	Feb. 01, 2017	Mar. 04, 2016
Debt Instrument [Line Items]
Cash Distribution, Conduent to Xerox - prior to distribution date	$ 1,800
Senior Notes due 2017 6.75% [Member]
Debt Instrument [Line Items]
Long-term Debt, Gross			$ 500
Debt Instrument, Interest Rate, Stated Percentage			6.75%
Senior Notes due 2017 2.95% [Member]
Debt Instrument [Line Items]
Long-term Debt, Gross		$ 500
Debt Instrument, Interest Rate, Stated Percentage		2.95%
Senior Debt Obligations [Member]
Debt Instrument [Line Items]
Unsecured Debt				$ 1,000
Conduent cash paid to Xerox, for Xerox debt repayment [Member]
Debt Instrument [Line Items]
Cash Distribution, Conduent to Xerox - prior to distribution date	$ 1,000

XML

Debt - Interest Income and Expense (Details) - USD ($) $ in Millions		3 Months Ended
		Mar. 31, 2017	Mar. 31, 2016
Debt Disclosure [Abstract]
Interest expense	[1]	$ 69	$ 87
Interest income	[2]	$ 78	$ 84

[1] Includes Cost of financing as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

[2] Includes Finance income as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

XML

Financial Instruments - Fair Value Hedges (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2017	Dec. 31, 2016
Derivative [Line Items]
Derivative, Notional Amount	$ 3,125	$ 3,149
Senior Notes Due 2021 [Member]
Derivative [Line Items]
Notional Amount	300
Derivative Asset, Fair Value, Gross Asset	$ 3
Weighted Average Interest Rate Paid	2.65%
Interest Rate Received	4.50%
Euro U K Pound Sterling [Member]
Derivative [Line Items]
Change in Notional Value	$ (340)
U K Pound Sterling Euro [Member]
Derivative [Line Items]
Change in Notional Value	$ 290

XML

Financial Instruments - Summary of Derivative Instruments Fair Value (Details) - USD ($) $ in Millions	Mar. 31, 2017	Dec. 31, 2016
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Net Derivative Asset (Liability)	$ 11	$ 53
Assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	35	92
Liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	(24)	(39)
Senior Notes Due 2021 [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	3
Derivatives Designated as Hedging Instruments [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Net Derivative Asset (Liability)	(8)	(20)
Derivatives Designated as Hedging Instruments [Member] | Liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Net Derivative Asset (Liability)	(5)	(16)
Derivatives Designated as Hedging Instruments [Member] | Foreign exchange contracts - forwards [Member] | Other current assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	5	6
Derivatives Designated as Hedging Instruments [Member] | Foreign exchange contracts - forwards [Member] | Other current liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	(13)	(26)
Derivatives Designated as Hedging Instruments [Member] | Currency options [Member] | Other current assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	0	0
Derivatives Designated as Hedging Instruments [Member] | Currency options [Member] | Other current liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	0	0
Derivatives Designated as Hedging Instruments [Member] | Interest Rate Swap [Member] | Other long-term assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	3	4
Derivatives Designated as Hedging Instruments [Member] | Interest Rate Swap [Member] | Other long-term liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	0	0
Not Designated as Hedging Instrument [Member] | Foreign exchange contracts - forwards [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Net Derivative Asset (Liability)	16	69
Not Designated as Hedging Instrument [Member] | Foreign exchange contracts - forwards [Member] | Other current assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	27	82
Not Designated as Hedging Instrument [Member] | Foreign exchange contracts - forwards [Member] | Other current liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	$ (11)	$ (13)

XML

Financial Instruments - Summary of Derivative Instruments Gain (Losses) (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Summary of Derivative Instruments Gains (Losses) [Abstract]
Net losses recorded in AOCL expected to be reclassified to net income in the future	$ 5
Foreign Currency Transaction Loss, before Tax	3	$ 4
Cash Flow Hedging [Member] | Foreign Exchange Forward [Member]
Summary of Derivative Instruments Gains (Losses) [Abstract]
Derivative gain recognized in OCI (effective portion)	9	16
Interest Expense [Member] | Fair Value Hedging [Member] | Interest Rate Contract [Member]
Summary of Derivative Instruments Gains (Losses) [Abstract]
Derivative (loss) gain recognized in interest expense	(1)	8
Hedged item gain (loss) recognized in interest expense	1	(8)
Cost of Sales [Member] | Cash Flow Hedging [Member] | Foreign Exchange Forward [Member]
Summary of Derivative Instruments Gains (Losses) [Abstract]
Derivative loss reclassified from AOCL to income - Cost of sales (effective portion)	(4)	(1)
Derivative loss reclassified from AOCL to income - Cost of Sales (ineffective)	0	0
Underlying, Derivative	0	0
Foreign Currency Gain (Loss) [Member] | Foreign Exchange Forward [Member] | Derivatives Not Designated as Hedging Instruments [Member]
Summary of Derivative Instruments Gains (Losses) [Abstract]
Derivative Instruments Not Designated as Hedging Instruments, Gain (Loss), Net	$ 4	$ 71

XML

Fair Value of Financial Assets and Liabilities - Recurring (Details) - Fair Value, Measurements, Recurring [Member] - Significant Other Observable Inputs (Level 2) [Member] - USD ($) $ in Millions	Mar. 31, 2017	Dec. 31, 2016
Assets:
Interest rate swaps	$ 3	$ 4
Deferred compensation investments in mutual funds	16	15
Total	51	107
Liabilities:
Deferred compensation plan liabilities	18	17
Total	42	56
Foreign Exchange Forward [Member]
Assets:
Foreign exchange contracts	32	88
Liabilities:
Foreign derivative contracts	$ 24	$ 39

XML

Fair Value of Financial Assets and Liabilities - Nonrecurring (Details) - Fair Value, Measurements, Nonrecurring [Member] - USD ($) $ in Millions	Mar. 31, 2017	Dec. 31, 2016
Carrying Amount [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Cash and cash equivalents	$ 1,045	$ 2,223
Accounts receivable, net	985	961
Short-term debt	13	1,011
Long-term debt	4,988	5,305
Fair Value [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Cash and cash equivalents	1,045	2,223
Accounts receivable, net	985	961
Short-term debt	13	1,015
Long-term debt	$ 5,151	$ 5,438

XML

Employee Benefit Plans (Details) - USD ($) $ in Millions		3 Months Ended		12 Months Ended
		Mar. 31, 2017	Mar. 31, 2016	Dec. 31, 2017	Dec. 31, 2016
Components of Net Periodic Benefit Costs:
Defined Benefit Plans		$ 62	$ 43
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial loss(1)		(8)	(123)
Amortization of prior service credit	[1]	(2)	(2)
Amortization of net actuarial loss	[1]	66	52
Pension Plan [Member]
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer		23	34		$ 178
U.S. Plans [Member]
Components of Net Periodic Benefit Costs:
Service cost		1	1
Interest cost		34	37
Expected return on plan assets		(31)	(39)
Recognized net actuarial loss		5	5
Amortization of prior service credit		0	0
Recognized settlement loss		42	29
Defined Benefit Plans		51	33
Defined contribution plans		6	7
Net Periodic Benefit Cost		57	40
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial loss(1)	[2]	8	123
Amortization of prior service credit		0	0
Amortization of net actuarial loss		(47)	(34)
Total Recognized in Other Comprehensive Income(2)	[3]	(39)	89
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income		18	129
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer		6	6		24
Non-U.S. Plans [Member]
Components of Net Periodic Benefit Costs:
Service cost		7	6
Interest cost		39	50
Expected return on plan assets		(53)	(62)
Recognized net actuarial loss		19	17
Amortization of prior service credit		(1)	(1)
Recognized settlement loss		0	0
Defined Benefit Plans		11	10
Defined contribution plans		7	9
Net Periodic Benefit Cost		18	19
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial loss(1)	[2]	0	0
Amortization of prior service credit		1	1
Amortization of net actuarial loss		(19)	(17)
Total Recognized in Other Comprehensive Income(2)	[3]	(18)	(16)
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income		0	3
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer		17	28		154
Retiree Health [Member]
Components of Net Periodic Benefit Costs:
Service cost		1	1
Interest cost		7	8
Expected return on plan assets		0	0
Recognized net actuarial loss		0	1
Amortization of prior service credit		(1)	(1)
Recognized settlement loss		0	0
Defined Benefit Plans		7	9
Net Periodic Benefit Cost		7	9
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial loss(1)	[2]	0	0
Amortization of prior service credit		1	1
Amortization of net actuarial loss		0	(1)
Total Recognized in Other Comprehensive Income(2)	[3]	1	0
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income		8	9
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer		$ 14	$ 14		$ 61
Forecast | Pension Plan [Member]
Contributions [Abstract]
Anticipated total cash contributions to defined benefit and post retirement plans in the current year				$ 350
Forecast | U.S. Plans [Member]
Contributions [Abstract]
Anticipated total cash contributions to defined benefit and post retirement plans in the current year				174
Forecast | Non-U.S. Plans [Member]
Contributions [Abstract]
Anticipated total cash contributions to defined benefit and post retirement plans in the current year				176
Forecast | Retiree Health [Member]
Contributions [Abstract]
Anticipated total cash contributions to defined benefit and post retirement plans in the current year				63
Forecast | Domestic, tax-qualified, defined benefit plan [Domain]
Contributions [Abstract]
Defined Benefit Plans, Estimated Future Employer Contributions in Current Fiscal Year				150
Minimum [Member] | Forecast | Domestic, tax-qualified, defined benefit plan [Domain]
Contributions [Abstract]
Defined Benefit Plans, Estimated Future Employer Contributions in Current Fiscal Year				15
Voluntary contribution [Domain] | Forecast | Domestic, tax-qualified, defined benefit plan [Domain]
Contributions [Abstract]
Defined Benefit Plans, Estimated Future Employer Contributions in Current Fiscal Year				$ 135

[1] Reclassified to Total Net Periodic Benefit Cost - refer to Note 12 - Employee Benefit Plans for additional information.

[2] The net actuarial loss for U.S. Plans primarily reflects the remeasurement of our primary U.S. pension plans as a result of the payment of periodic settlements.

[3] Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 14 - Other Comprehensive Income for related tax effects and the after-tax amounts.

XML

Shareholders' Equity (Details) - USD ($) $ / shares in Units, $ in Millions		3 Months Ended
		Mar. 31, 2017	Mar. 31, 2016
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance		$ 4,803
Noncontrolling Interests, Beginning Balance		38
Total Equity, Beginning Balance		4,841	$ 9,117
Comprehensive income, net attributable to Xerox		185	122
Comprehensive income, net attributable to noncontrolling interests		3	2
Comprehensive income, net including portion attributable to noncontrolling interests		188	124
Cash dividends declared - common	[1]	(64)	(79)
Cash dividends declared - preferred	[2]	(4)	(6)
Stock option and incentive plans, net		6	15
Distributions to noncontrolling interests		(1)	(8)
Ending Balance		4,926
Noncontrolling Interests, Ending Balance		40
Total Equity, Ending Balance		$ 4,966	$ 9,163
Dividends per common share (in dollars per share)		$ 0.0625	$ 0.0775
Treasury Stock, Shares, Acquired (in shares)		0
Series A Preferred Stock [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Dividends per preferred share (in dollars per share)			$ 20.00
Series B Preferred Stock [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Dividends per preferred share (in dollars per share)		$ 20.00
Xerox Shareholders’ Equity
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance		$ 4,803	$ 9,074
Comprehensive income, net attributable to Xerox		185	122
Cash dividends declared - common	[1]	(64)	(79)
Cash dividends declared - preferred	[2]	(4)	(6)
Stock option and incentive plans, net		6	15
Distributions to noncontrolling interests		0	0
Ending Balance		4,926	9,126
Common Stock
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance		1,014	1,013
Comprehensive income, net attributable to Xerox		0	0
Cash dividends declared - common	[1]	0	0
Cash dividends declared - preferred	[2]	0	0
Stock option and incentive plans, net		3	0
Distributions to noncontrolling interests		0	0
Ending Balance		1,017	1,013
Additional Paid-in Capital
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance		3,098	3,017
Comprehensive income, net attributable to Xerox		0	0
Cash dividends declared - common	[1]	0	0
Cash dividends declared - preferred	[2]	0	0
Stock option and incentive plans, net		3	15
Distributions to noncontrolling interests		0	0
Ending Balance		3,101	3,032
Retained Earnings
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance		5,039	9,686
Comprehensive income, net attributable to Xerox		16	34
Cash dividends declared - common	[1]	(64)	(79)
Cash dividends declared - preferred	[2]	(4)	(6)
Stock option and incentive plans, net		0	0
Distributions to noncontrolling interests		0	0
Ending Balance		4,987	9,635
AOCL
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance	[3]	(4,348)	(4,642)
Comprehensive income, net attributable to Xerox	[3]	169	88
Cash dividends declared - common	[1],[3]	0	0
Cash dividends declared - preferred	[2],[3]	0	0
Stock option and incentive plans, net	[3]	0	0
Distributions to noncontrolling interests	[3]	0	0
Ending Balance	[3]	(4,179)	(4,554)
Non-controlling Interests
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Noncontrolling Interests, Beginning Balance		38	43
Comprehensive income, net attributable to noncontrolling interests		3	2
Cash dividends declared - common	[1]	0	0
Cash dividends declared - preferred	[2]	0	0
Stock option and incentive plans, net		0	0
Distributions to noncontrolling interests		(1)	(8)
Noncontrolling Interests, Ending Balance		$ 40	$ 37

[1] Cash dividends declared on common stock of $0.0625 per share in 2017 and $0.0775 per share in 2016.

[2] Cash dividends declared on preferred stock of $20.00 per share in 2017 and 2016.

[3] Refer to Note 14 - Other Comprehensive Income for components of AOCL.

XML

Other Comprehensive Income (Details) - USD ($) $ in Millions		3 Months Ended
		Mar. 31, 2017	Mar. 31, 2016	Dec. 31, 2016
Other Comprehensive Income (Loss) [Abstract]
Translation Adjustments Gains, pre-tax		$ 137	$ 193
Translation Adjustments Gains, net of Tax	[1]	136	191
Changes in fair value of cash flow hedges - gains, pre-tax		9	16
Changes in fair value of cash flow hedges - gains, net of tax		6	9
Changes in cash flow hedges reclassed to earnings, pre-tax	[2]	4	1
Changes in cash flow hedges reclassed to earnings, net of tax	[2]	2	0
Net Unrealized Gains, pre-tax		13	17
Net Unrealized Gains, net of tax	[1]	8	9
Net actuarial losses, pre-tax		(8)	(123)
Net actuarial losses, net of tax		(5)	(76)
Prior service amortization, pre-tax	[3]	(2)	(2)
Prior service amortization, net of tax	[3]	(1)	(1)
Actuarial loss amortization/settlement, pre-tax	[3]	66	52
Actuarial loss amortization/settlement, net of tax	[3]	44	35
Fuji Xerox changes in defined benefit plans, net, pre-tax	[4]	13	(75)
Fuji Xerox changes in defined benefit plans, net, net of tax	[4]	13	(75)
Other (losses) gains, pre-tax	[5]	(25)	5
Other (losses) gains, net of tax	[5]	(25)	5
Change in Defined Benefit Plans Gains (Losses), Pre-tax		44	(143)
Change in Defined Benefit Plans Gains (Losses), Net of Tax	[1]	26	(112)
Other Comprehensive Income, pre-tax		194	67
Other Comprehensive Income, net of tax	[1]	170	88
Other comprehensive income attributable to noncontrolling interest, pre-tax		1	0
Other comprehensive income attributable to noncontrolling interest, net of tax		1	0
Other Comprehensive Income Attributable to Xerox, pre-tax		193	67
Other Comprehensive Income, Attributable to Xerox, net of tax		169	$ 88
Cumulative translation adjustments		(2,139)		$ (2,274)
Other unrealized losses, net		(5)		(13)
Benefit plans net actuarial losses and prior service credits	[6]	(2,035)		(2,061)
Total Accumulated Other Comprehensive Loss Attributable to Xerox		$ (4,179)		$ (4,348)

[1] Refer to Note 14 - Other Comprehensive Income for gross components of Other Comprehensive Income, reclassification adjustments out of Accumulated Other Comprehensive Loss and related tax effects.

[2] Reclassified to Cost of sales - refer to Note 10 - Financial Instruments for additional information regarding our cash flow hedges.

[3] Reclassified to Total Net Periodic Benefit Cost - refer to Note 12 - Employee Benefit Plans for additional information.

[4] Represents our share of Fuji Xerox's benefit plan changes.

[5] Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits in AOCL.

[6] Includes our share of Fuji Xerox.

XML

Earnings per Share - Reconciliation (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Millions	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Basic Earnings (Loss) per Share:
Net income from continuing operations attributable to Xerox	$ 22	$ 69
Adjusted Net income from continuing operations available to common shareholders	18	63
Net loss from discontinued operations attributable to Xerox	(6)	(35)
Adjusted Net income available to common shareholders	$ 12	$ 28
Weighted average common shares outstanding (in shares)	1,016,151	1,013,033
Continuing operations (dollars per share)	$ 0.02	$ 0.06
Discontinued operations (dollars per share)	(0.01)	(0.03)
Total Basic Earnings per Share	$ 0.01	$ 0.03
Diluted Earnings (Loss) per Share:
Net income from continuing operations attributable to Xerox	$ 22	$ 69
Adjusted Net income from continuing operations available to common shareholders	18	63
Net loss from discontinued operations attributable to Xerox	(6)	(35)
Adjusted Net income available to common shareholders	$ 12	$ 28
Weighted average common shares outstanding (in shares)	1,016,151	1,013,033
Common shares issuable with respect to:
Adjusted Weighted Average Common Shares Outstanding - Diluted (in shares)	1,024,568	1,020,523
Continuing operations (dollars per share)	$ 0.02	$ 0.06
Discontinued operations (dollars per share)	(0.01)	(0.03)
Total Diluted Earnings per Share	$ 0.01	$ 0.03
Stock options [Member]
Common shares issuable with respect to:
Stock options and Restricted stock and performance shares (in shares)	0	850
Restricted Stock and Performance Shares [Member]
Common shares issuable with respect to:
Stock options and Restricted stock and performance shares (in shares)	8,417	6,640
Convertible Preferred Stock [Member]
Common shares issuable with respect to:
Convertible preferred stock (in shares)	0	0
Earnings (loss) per share, basic [Member]
Basic Earnings (Loss) per Share:
Accrued dividends on preferred stock	$ (4)	$ (6)
Earnings (loss) per share, diluted [Member]
Basic Earnings (Loss) per Share:
Accrued dividends on preferred stock	$ (4)	$ (6)

XML

Earnings per Share - Anti Dilutive Securities (Details) - $ / shares shares in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	42,715	47,788
Dividends per common share (in dollars per share)	$ 0.0625	$ 0.0775
Stock options [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	0	2,104
Restricted Stock and Performance Shares [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	15,749	18,718
Convertible preferred stock [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	26,966	26,966

XML

Contingencies and Litigation (Details) $ in Millions	May 09, 2014	Mar. 31, 2017 USD ($)	Dec. 31, 2016 USD ($)
Loss Contingencies [Line Items]
Loss Contingency, Damages Sought, Multiplier Of Overpayment Amounts	2
Brazil Tax And Labor Contingencies [Member]
Loss Contingencies [Line Items]
Unreserved tax and labor contingencies		$ 640	$ 750
Escrow cash deposits		87
Letters of Credit Outstanding, Amount		152
Surety Bonds Outstanding, Amount		$ 98

XML

Contingencies and Litigation - Other Contingencies (Details) $ in Millions	Mar. 31, 2017 USD ($)
Performance Guarantee [Member]
Guarantor Obligations [Line Items]
Maximum exposure, undiscounted	$ 398