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Finance Receivables, Net (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended
Jun. 30, 2014
Mar. 31, 2014
Jun. 30, 2013
Mar. 31, 2013
Financing Receivable, Allowance for Credit Losses [Roll Forward]        
Beginning Balance $ 158 $ 154 $ 160 $ 170
Provision 15 15 21 13
Charge-offs (11) (12) (20) (21)
Recoveries and other 2 [1] 1 [1] 1 [1] (2) [1]
Ending Balance 164 158 162 160
Financing Receivable, Collectively Evaluated for Impairment 4,614 [2]   5,224 [2]  
Residual values not included in the impairment evaluation 0   1  
Allowance for credit losses not included in the impairment evaluation 164   162  
United States
       
Financing Receivable, Allowance for Credit Losses [Roll Forward]        
Beginning Balance 48 45 51 50
Provision 1 3 6 2
Charge-offs 0 (1) (2) (2)
Recoveries and other 0 [1] 1 [1] (1) [1] 1 [1]
Ending Balance 49 48 54 51
Financing Receivable, Collectively Evaluated for Impairment 1,684 [2]   2,010 [2]  
Canada
       
Financing Receivable, Allowance for Credit Losses [Roll Forward]        
Beginning Balance 20 22 29 31
Provision 2 2 3 2
Charge-offs (4) (4) (3) (4)
Recoveries and other 2 [1] 0 [1] 0 [1] 0 [1]
Ending Balance 20 20 29 29
Financing Receivable, Collectively Evaluated for Impairment 421 [2]   713 [2]  
Europe
       
Financing Receivable, Allowance for Credit Losses [Roll Forward]        
Beginning Balance 83 81 76 85
Provision 11 7 10 9
Charge-offs (8) (5) (14) (15)
Recoveries and other 0 [1] 0 [1] 2 [1] (3) [1]
Ending Balance 86 83 74 76
Financing Receivable, Collectively Evaluated for Impairment 2,170 [2]   2,271 [2]  
Other
       
Financing Receivable, Allowance for Credit Losses [Roll Forward]        
Beginning Balance 7 [3] 6 [3] 4 [3] 4 [3]
Provision 1 [3] 3 [3] 2 [3] 0 [3]
Charge-offs 1 [3] (2) [3] (1) [3] 0 [3]
Recoveries and other 0 [1],[3] 0 [1],[3] 0 [1],[3] 0 [1],[3]
Ending Balance 9 [3] 7 [3] 5 [3] 4 [3]
Financing Receivable, Collectively Evaluated for Impairment $ 339 [2],[3]   $ 230 [2],[3]  
[1] Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
[2] Total Finance receivables exclude residual values of $0 and $1, and the allowance for credit losses of $164 and $162 at June 30, 2014 and 2013, respectively.
[3] Includes developing market countries and smaller units.