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Finance Receivables, Net, Aging (Details) (USD $)
In Millions, unless otherwise specified
Mar. 31, 2014
Dec. 31, 2013
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Billed portion of finance receivables, net $ 2,772 $ 2,651
Total Finance Receivables 4,636 4,683
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 185 194
Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 94 84
Financing Receivable Recorded Investment 31 To 90 Days Past Due 27 22
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 22 18
Billed portion of finance receivables, net 143 124
Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 4,493 4,559
United States
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 1,676 1,666
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 65 65
United States | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 50 45
Financing Receivable Recorded Investment 31 To 90 Days Past Due 11 10
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 6 5
Billed portion of finance receivables, net 67 60
United States | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 1,609 1,606
Canada
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 402 [1] 421 [1]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 20 19
Canada | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 3 4
Financing Receivable Recorded Investment 31 To 90 Days Past Due 3 3
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 3 3
Billed portion of finance receivables, net 9 10
Canada | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 393 411
Europe
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 2,242 2,292
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 100 110
Europe | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 33 27
Financing Receivable Recorded Investment 31 To 90 Days Past Due 12 8
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 13 10
Billed portion of finance receivables, net 58 45
Europe | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 2,184 2,247
France
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 728 718
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 42 40
France | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 2 0
Financing Receivable Recorded Investment 31 To 90 Days Past Due 1 0
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 3 0
Billed portion of finance receivables, net 6 0
France | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 722 718
U.K./Ireland
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 402 412
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 3 2
U.K./Ireland | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 0 1
Financing Receivable Recorded Investment 31 To 90 Days Past Due 3 1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 1 0
Billed portion of finance receivables, net 4 2
U.K./Ireland | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 398 410
Central
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 695 [2] 724 [2]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 20 [2] 23 [2]
Central | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 3 [2] 3 [2]
Financing Receivable Recorded Investment 31 To 90 Days Past Due 3 [2] 2 [2]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 3 [2] 3 [2]
Billed portion of finance receivables, net 9 [2] 8 [2]
Central | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 686 [2] 716 [2]
Southern
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 330 [3] 347 [3]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 32 [3] 45 [3]
Southern | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 26 [3] 21 [3]
Financing Receivable Recorded Investment 31 To 90 Days Past Due 5 [3] 5 [3]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 6 [3] 7 [3]
Billed portion of finance receivables, net 37 [3] 33 [3]
Southern | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 293 [3] 314 [3]
Nordics
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 87 [4] 91 [4]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 3 [4] 0 [4]
Nordics | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 2 [4] 2 [4]
Financing Receivable Recorded Investment 31 To 90 Days Past Due 0 [4] 0 [4]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 0 [4] 0 [4]
Billed portion of finance receivables, net 2 [4] 2 [4]
Nordics | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 85 [4] 89 [4]
Other
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 316 304
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 0 0
Other | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 8 8
Financing Receivable Recorded Investment 31 To 90 Days Past Due 1 1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 0 0
Billed portion of finance receivables, net 9 9
Other | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 307 295
Finance and other services | United States
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 349 325
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 12 12
Finance and other services | United States | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 9 7
Financing Receivable Recorded Investment 31 To 90 Days Past Due 2 2
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 1 1
Billed portion of finance receivables, net 12 10
Finance and other services | United States | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 337 315
Finance and other services | Canada
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 75 75
Government and education | United States
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 644 671
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 29 34
Government and education | United States | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 17 17
Financing Receivable Recorded Investment 31 To 90 Days Past Due 4 4
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 3 3
Billed portion of finance receivables, net 24 24
Government and education | United States | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 620 647
Government and education | Canada
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 97 106
Graphic arts | United States
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 310 309
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 9 5
Graphic arts | United States | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 13 12
Financing Receivable Recorded Investment 31 To 90 Days Past Due 2 1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 1 0
Billed portion of finance receivables, net 16 13
Graphic arts | United States | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 294 296
Graphic arts | Canada
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 148 156
Industrial | United States
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 139 135
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 6 6
Industrial | United States | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 4 3
Financing Receivable Recorded Investment 31 To 90 Days Past Due 1 1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 1 1
Billed portion of finance receivables, net 6 5
Industrial | United States | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 133 130
Industrial | Canada
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 37 41
Healthcare | United States
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 117 115
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 5 5
Healthcare | United States | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 4 3
Financing Receivable Recorded Investment 31 To 90 Days Past Due 1 1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 0 0
Billed portion of finance receivables, net 5 4
Healthcare | United States | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 112 111
Other | United States
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables 117 111
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 4 3
Other | United States | Billed Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Recorded Investment, Current 3 3
Financing Receivable Recorded Investment 31 To 90 Days Past Due 1 1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due 0 0
Billed portion of finance receivables, net 4 4
Other | United States | Unbilled Revenues [Member]
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Unbilled 113 107
Other | Canada
   
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Finance Receivables $ 45 $ 43
[1] (1)Historically the Company has included certain Canadian customers with graphic arts activity in their industry sector. In 2014, these customers were reclassified to Graphic Arts to better reflect their primary business activity. The December 31, 2013 amounts have been reclassified to move $33 of graphic arts customers out of Finance and Other Services and to move $38 out of Industrial to be consistent with the March 31, 2014 presentation.
[2] Switzerland, Germany, Austria, Belgium and Holland.
[3] Italy, Greece, Spain and Portugal.
[4] Sweden, Norway, Denmark and Finland.