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Goodwill and Intangible Assets, Net - Intangible Assets by Major Class (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Finite-Lived Intangible Assets [Line Items]      
Intangible Assets, Net $ 2,503 $ 2,783  
Gross Carrying Amount 4,013 3,965  
Accumulated Amortization 1,510 1,182  
Net Amount 2,503 2,783  
Indefinite-Lived Intangible Assets (Excluding Goodwill) 10 5  
Amortization of Intangible Assets 332 328 401
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]      
2014 327    
2015 327    
2016 323    
2017 323    
2018 323    
Customer relationships [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Weighted Average Amortization Useful Life 12 years    
Gross Carrying Amount 3,580 3,562  
Accumulated Amortization 1,359 1,052  
Net Amount 2,221 2,510  
Distribution network [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Weighted Average Amortization Useful Life 25 years    
Gross Carrying Amount 123 123  
Accumulated Amortization 69 64  
Net Amount 54 59  
Trademarks [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Weighted Average Amortization Useful Life 20 years [1]    
Gross Carrying Amount 269 [1] 257 [1]  
Accumulated Amortization 72 [1] 59 [1]  
Net Amount 197 [1] 198 [1]  
Other Intangible Assets [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Weighted Average Amortization Useful Life 9 years [1]    
Gross Carrying Amount 41 [1] 23 [1]  
Accumulated Amortization 10 [1] 7 [1]  
Net Amount 31 [1] 16 [1]  
Services Segment [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Intangible Assets, Net 2,100    
Document Technology [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Intangible Assets, Net $ 400    
[1] Includes $10 and $5 of indefinite-lived assets within trademarks and technology, respectively, related to the 2010 acquisition of ACS.