XML 66 R29.htm IDEA: XBRL DOCUMENT

Subsequent Event	12 Months Ended
Subsequent Event	Dec. 31, 2013
Subsequent Events [Abstract]
Subsequent Event	Subsequent Event In January 2014, we acquired Invoco Holding GmbH (Invoco), a German company, for approximately $59 (€42) in cash. The acquisition of Invoco expands our European customer care services and provides our global customers immediate access to German-language customer care services and provides Invoco’s existing customers access to our broad business process outsourcing capabilities. We are in the process of determining the purchase price allocation for this acquisition.