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Schedule II Valuation and Qualifying Accounts
 12 Months Ended
Dec. 31, 2013
Valuation and Qualifying Accounts [Abstract]  
Schedule II Valuation and Qualifying Accounts
SCHEDULE II
VALUATION AND QUALIFYING ACCOUNTS
For the three years ended December 31, 2013
(in millions) 
 
Balance
at beginning
of period 
 
Additions
charged to
bad debt
provision (1) 
 
Amounts
(credited)
charged to
other income
statement
accounts (1) 
 
Deductions
and other, net
of recoveries (2) 
 
Balance
at end
of period 
2013 Allowance for Losses:
 
 
 
 
 
 
 
 
 
 
Accounts Receivable
 
$
108

 
$
39

 
$
(2
)
 
$
(33
)
 
$
112

Finance Receivables
 
170

 
81

 
5

 
(102
)
 
154

 
 
$
278

 
$
120

 
$
3

 
$
(135
)
 
$
266

 
 
 

 
 

 
 

 
 

 
 

2012 Allowance for Losses:
 
 

 
 

 
 

 
 

 
 

Accounts Receivable
 
$
102

 
$
44

 
$
3

 
$
(41
)
 
$
108

Finance Receivables
 
201

 
75

 
5

 
(111
)
 
170

 
 
$
303

 
$
119

 
$
8

 
$
(152
)
 
$
278

 
 
 

 
 

 
 

 
 

 
 

2011 Allowance for Losses:
 
 

 
 

 
 

 
 

 
 

Accounts Receivable
 
$
112

 
$
57

 
$
(1
)
 
$
(66
)
 
$
102

Finance Receivables
 
212

 
100

 
(2
)
 
(109
)
 
201

 
 
$
324

 
$
157

 
$
(3
)
 
$
(175
)
 
$
303

 __________
(1)
Bad debt provisions relate to estimated losses due to credit and similar collectability issues. Other charges (credits) relate to adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
(2)
Deductions and other, net of recoveries primarily relates to receivable write-offs, but also includes the impact of foreign currency translation adjustments and recoveries of previously written off receivables.