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Contingencies and Litigation - Guarantor (Details) (USD $)
Dec. 31, 2013
loans
Guarantor Obligations [Line Items]  
Outstanding student loan portfolio, loans 3,200,000
Outstanding principal balance - student loan portfolio $ 45,800,000,000
Reserves for losses on defaulted loans 3,000,000
Other contingencies letter of credits [Member]
 
Guarantor Obligations [Line Items]  
Maximum exposure, undiscounted 457,000,000
Surety bonds guarantee [Member]
 
Guarantor Obligations [Line Items]  
Maximum exposure, undiscounted $ 736,000,000