10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

________________

FORM 10-Q

_______________

(Mark One)

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended: September 30, 2013

OR

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                        to

Commission File Number 001-04471

XEROX CORPORATION

(Exact Name of Registrant as specified in its charter)

New York	16-0468020
(State or other jurisdiction of incorporation or organization)	(IRS Employer Identification No.)
P.O. Box 4505, 45 Glover Avenue Norwalk, Connecticut	06856-4505
(Address of principal executive offices)	(Zip Code)

(203) 968-3000

(Registrant’s telephone number, including area code)

_________________________________________________  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No o

Indicate by a check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer x Accelerated filer o Non-accelerated filer o Smaller reporting company o

Indicate by a check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o  No ý

Class	Outstanding at September 30, 2013
Common Stock, $1 par value	1,231,114,281 shares

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FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q and any exhibits to this Report may contain "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “will,” “should” and similar expressions, as they relate to us, are intended to identify forward-looking statements. These statements reflect management's current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. These factors include but are not limited to: changes in economic conditions, political conditions, trade protection measures, licensing requirements and tax matters in the United States and in the foreign countries in which we do business; changes in foreign currency exchange rates; actions of competitors; our ability to obtain adequate pricing for our products and services and to maintain and improve cost efficiency of operations, including savings from restructuring actions; the risk that unexpected costs will be incurred; the risk that subcontractors, software vendors and utility and network providers will not perform in a timely, quality manner; our ability to recover capital investments; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term; the risk that our Services business could be adversely affected if we are unsuccessful in managing the ramp-up of new contracts; development of new products and services; our ability to protect our intellectual property rights; our ability to expand equipment placements; the risk that individually identifiable information of customers, clients and employees could be inadvertently disclosed or disclosed as a result of a breach of our security; interest rates, cost of borrowing and access to credit markets; reliance on third parties for manufacturing of products and provision of services; our ability to drive the expanded use of color in printing and copying; the outcome of litigation and regulatory proceedings to which we may be a party; and other factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management's Discussion and Analysis of Financial Condition and Results of Operations” section and other sections of this Quarterly Report on Form 10-Q, our Quarterly Reports on Form 10-Q for the quarters ended March 31, 2013 and June 30, 2013 and our 2012 Annual Report on Form 10-K filed with the Securities and Exchange Commission. The Company assumes no obligation to update any forward-looking statements as a result of new information or future events or developments, except as required by law.

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XEROX CORPORATION

FORM 10-Q

SEPTEMBER 30, 2013

TABLE OF CONTENTS

		Page
Part I — Financial Information
Item 1.	Financial Statements (Unaudited)
	Condensed Consolidated Statements of Income	3
	Condensed Consolidated Statements of Comprehensive Income	4
	Condensed Consolidated Balance Sheets	5
	Condensed Consolidated Statements of Cash Flows	6
	Notes to Condensed Consolidated Financial Statements	7
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	30
	Capital Resources and Liquidity	44
	Financial Risk Management	48
	Non-GAAP Financial Measures	49
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	51
Item 4.	Controls and Procedures	51
Part II — Other Information
Item 1.	Legal Proceedings	52
Item 1A.	Risk Factors	52
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	52
Item 6.	Exhibits	53
Signatures		54
Exhibit Index		55

For additional information about Xerox Corporation and access to our Annual Reports to Shareholders and SEC filings, free of charge, please visit our website at www.xerox.com/investor. Any information on or linked from the website is not incorporated by reference into this Form 10-Q.

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ITEM 1 — FINANCIAL STATEMENTS

XEROX CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)

	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions, except per-share data)	2013			2012		2013			2012
Revenues
Sales	$	1,372		$	1,389	$	4,119		$	4,268
Outsourcing, maintenance and rentals	3,757			3,726		11,383			11,255
Financing	133			160		364			451
Total Revenues	5,262			5,275		15,866			15,974
Costs and Expenses
Cost of sales	869			897		2,618			2,739
Cost of outsourcing, maintenance and rentals	2,698			2,668		8,184			7,983
Cost of financing	40			49		125			153
Research, development and engineering expenses	145			161		448			495
Selling, administrative and general expenses	1,018			1,032		3,100			3,139
Restructuring and asset impairment charges	35			14		60			63
Amortization of intangible assets	83			82		249			246
Other expenses, net	39			58		115			190
Total Costs and Expenses	4,927			4,961		14,899			15,008
Income before Income Taxes and Equity Income	335			314		967			966
Income tax expense	85			62		203			201
Equity in net income of unconsolidated affiliates	43			34		126			105
Income from Continuing Operations	293			286		890			870
(Loss) income from discontinued operations, net of tax	(2		)	2		(22		)	10
Net Income	291			288		868			880
Less: Net income attributable to noncontrolling interests	5			6		15			20
Net Income Attributable to Xerox	$	286		$	282	$	853		$	860
Amounts Attributable to Xerox:
Net income from continuing operations	$	288		$	280	$	875		$	850
Net (loss) income from discontinued operations	(2		)	2		(22		)	10
Net Income Attributable to Xerox	$	286		$	282	$	853		$	860
Basic Earnings per Share:
Continuing operations	$	0.23		$	0.21	$	0.70		$	0.63
Discontinued operations	—			—		(0.02		)	0.01
Total Basic Earnings per Share	$	0.23		$	0.21	$	0.68		$	0.64
Diluted Earnings per Share:
Continuing operations	$	0.22		$	0.21	$	0.68		$	0.62
Discontinued operations	—			—		(0.01		)	—
Total Diluted Earnings per Share	$	0.22		$	0.21	$	0.67		$	0.62

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

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XEROX CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (UNAUDITED)

	Three Months Ended September 30,						Nine Months Ended September 30,
(in millions)	2013			2012			2013			2012
Net income	$	291		$	288		$	868		$	880
Less: Net income attributable to noncontrolling interests	5			6			15			20
Net Income Attributable to Xerox	286			282			853			860
Other Comprehensive Income (Loss), Net(1):
Translation adjustments, net	269			344			(178		)	181
Unrealized gains (losses), net	14			(2		)	7			(11		)
Changes in defined benefit plans, net	(38		)	(10		)	121			—
Other Comprehensive Income (Loss), Net Attributable to Xerox	245			332			(50		)	170
Comprehensive Income, Net	536			620			818			1,050
Less: Comprehensive income, net attributable to noncontrolling interests	5			6			15			20
Comprehensive Income, Net Attributable to Xerox	$	531		$	614		$	803		$	1,030

(1) Refer to Note 16 - Other Comprehensive Income for gross components of Other Comprehensive Income, reclassification adjustments out of Accumulated Other Comprehensive Loss and related tax effects.

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

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XEROX CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)

(in millions, except share data in thousands)	September 30, 2013			December 31, 2012
Assets
Cash and cash equivalents	$	948		$	1,246
Accounts receivable, net	2,989			2,866
Billed portion of finance receivables, net	138			152
Finance receivables, net	1,584			1,836
Inventories	1,152			1,011
Other current assets	1,259			1,162
Total current assets	8,070			8,273
Finance receivables due after one year, net	2,957			3,325
Equipment on operating leases, net	533			535
Land, buildings and equipment, net	1,485			1,556
Investments in affiliates, at equity	1,329			1,381
Intangible assets, net	2,586			2,783
Goodwill	9,169			9,062
Deferred tax assets, long-term	643			763
Other long-term assets	2,244			2,337
Total Assets	$	29,016		$	30,015
Liabilities and Equity
Short-term debt and current portion of long-term debt	$	1,135		$	1,042
Accounts payable	1,589			1,913
Accrued compensation and benefits costs	772			741
Unearned income	483			438
Other current liabilities	1,667			1,776
Total current liabilities	5,646			5,910
Long-term debt	6,406			7,447
Pension and other benefit liabilities	2,833			2,958
Post-retirement medical benefits	847			909
Other long-term liabilities	755			778
Total Liabilities	16,487			18,002
Series A Convertible Preferred Stock	349			349
Common stock	1,247			1,239
Additional paid-in capital	5,630			5,622
Treasury stock, at cost	(162		)	(104		)
Retained earnings	8,608			7,991
Accumulated other comprehensive loss	(3,277		)	(3,227		)
Xerox shareholders’ equity	12,046			11,521
Noncontrolling interests	134			143
Total Equity	12,180			11,664
Total Liabilities and Equity	$	29,016		$	30,015
Shares of common stock issued	1,247,126			1,238,696
Treasury stock	(16,012		)	(14,924		)
Shares of common stock outstanding	1,231,114			1,223,772

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

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XEROX CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

	Three Months Ended September 30,						Nine Months Ended September 30,
(in millions)	2013			2012			2013			2012
Cash Flows from Operating Activities:
Net income	$	291		$	288		$	868		$	880
Adjustments required to reconcile net income to cash flows from operating activities:
Depreciation and amortization	340			339			1,012			965
Provision for receivables	27			23			86			83
Provision for inventory	10			9			22			26
Net (gain) loss on sales of businesses and assets	(25		)	5			(15		)	2
Undistributed equity in net income of unconsolidated affiliates	(41		)	(32		)	(85		)	(67		)
Stock-based compensation	19			30			78			92
Restructuring and asset impairment charges	35			14			60			63
Payments for restructurings	(34		)	(30		)	(107		)	(113		)
Contributions to defined benefit pension plans	(64		)	(73		)	(162		)	(310		)
Increase in accounts receivable and billed portion of finance receivables	(55		)	(413		)	(557		)	(1,021		)
Collections of deferred proceeds from sales of receivables	140			94			371			350
Increase in inventories	(41		)	(44		)	(182		)	(128		)
Increase in equipment on operating leases	(79		)	(65		)	(207		)	(200		)
Decrease in finance receivables	400			412			519			687
Collections on beneficial interest from sales of finance receivables	16			—			43			—
Increase in other current and long-term assets	(38		)	(34		)	(158		)	(196		)
(Decrease) increase in accounts payable and accrued compensation	(61		)	7			(123		)	(230		)
Increase (decrease) in other current and long-term liabilities	77			36			(34		)	(126		)
Net change in income tax assets and liabilities	56			32			95			93
Net change in derivative assets and liabilities	13			7			(28		)	(2		)
Other operating, net	(25		)	(11		)	(89		)	(41		)
Net cash provided by operating activities	961			594			1,407			807
Cash Flows from Investing Activities:
Cost of additions to land, buildings and equipment	(84		)	(110		)	(253		)	(283		)
Proceeds from sales of land, buildings and equipment	41			1			52			8
Cost of additions to internal use software	(18		)	(30		)	(63		)	(100		)
Proceeds from sale of businesses	—			—			11			—
Acquisitions, net of cash acquired	(24		)	(156		)	(158		)	(243		)
Other investing, net	3			6			9			17
Net cash used in investing activities	(82		)	(289		)	(402		)	(601		)
Cash Flows from Financing Activities:
Net (payments) proceeds on debt	(610		)	199			(931		)	742
Common stock dividends	(77		)	(63		)	(201		)	(177		)
Preferred stock dividends	(6		)	(6		)	(18		)	(18		)
Proceeds from issuances of common stock	43			33			96			43
Excess tax benefits from stock-based compensation	12			10			13			10
Payments to acquire treasury stock, including fees	(162		)	(361		)	(172		)	(718		)
Repurchases related to stock-based compensation	(44		)	(40		)	(54		)	(41		)
Distributions to noncontrolling interests	(27		)	(2		)	(32		)	(63		)
Net cash used in financing activities	(871		)	(230		)	(1,299		)	(222		)
Effect of exchange rate changes on cash and cash equivalents	11			(7		)	(4		)	(4		)
Increase (decrease) in cash and cash equivalents	19			68			(298		)	(20		)
Cash and cash equivalents at beginning of period	929			814			1,246			902
Cash and Cash Equivalents at End of Period	$	948		$	882		$	948		$	882

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

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XEROX CORPORATION

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(in millions, except per-share data and where otherwise noted)

Note 1 – Basis of Presentation

References herein to “we,” “us,” “our,” the “Company” and “Xerox” refer to Xerox Corporation and its consolidated subsidiaries unless the context specifically requires otherwise.

We have prepared the accompanying unaudited Condensed Consolidated Financial Statements in accordance with the accounting policies described in our 2012 Annual Report to Shareholders, which is incorporated by reference in our 2012 Annual Report on Form 10-K (2012 Annual Report), and the interim reporting requirements of Form 10-Q. Accordingly, certain information and note disclosures normally included in our annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted. You should read these Condensed Consolidated Financial Statements in conjunction with the Consolidated Financial Statements included in our 2012 Annual Report.

In our opinion, all adjustments which are necessary for a fair statement of financial position, operating results and cash flows for the interim periods presented have been made. These adjustments consist of normal recurring items. Interim results of operations are not necessarily indicative of the results of the full year.

For convenience and ease of reference, we refer to the financial statement caption “Income before Income Taxes and Equity Income” as “pre-tax income.”

In the second quarter 2013 we completed the sale of our North American paper business and entered into an agreement to sell our European paper business, which is expected to be completed in the fourth quarter of 2013. Results from these paper-related businesses are reported as discontinued operations and all prior period results have been reclassified to reflect this change. Refer to Note 5 - Divestitures for additional information regarding discontinued operations.

Note 2 – Recent Accounting Pronouncements

Presentation of Comprehensive Income:In February 2013, the FASB issued ASU 2013-02, Comprehensive Income (Topic 220) - Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income, which requires an entity to provide additional information about the amounts reclassified out of Accumulated Other Comprehensive Income by component. This update was effective for us beginning January 1, 2013 and the additional information required by this ASU is included in Note 16 - Other Comprehensive Income.

Balance Sheet Offsetting:In December 2011, the FASB issued ASU 2011-11, Balance Sheet (Topic 210), Disclosures about Offsetting Assets and Liabilities. ASU 2011-11 requires entities to disclose both gross information and net information about both instruments and transactions eligible for offset in the Balance Sheet and instruments and transactions subject to an agreement similar to a master netting arrangement to enable users of their financial statements to understand the effects of offsetting and related arrangements on their financial position. In January 2013, the FASB issued ASU 2013-01, which limited the scope of this guidance to derivatives, repurchase type agreements and securities borrowing and lending transactions. The guidance from these updates was effective for our fiscal year beginning January 1, 2013. We currently report our derivative assets and liabilities on a gross basis in the Balance Sheet and none of our derivative instruments are subject to a master netting agreement. Accordingly, no additional disclosures were required upon adoption of these ASU's.

Cumulative Translation Adjustments:In March 2013, the FASB issued ASU 2013-05, Parent's Accounting for the Cumulative Translation Adjustment upon Derecognition of Certain Subsidiaries or Groups of Assets within a Foreign Entity or of an Investment in a Foreign Entity.The objective of ASU 2013-05 is to resolve the diversity in practice regarding the release into net income of the cumulative translation adjustment upon derecognition of a subsidiary or group of assets within a foreign entity. The guidance from this update is effective prospectively for our fiscal year beginning January 1, 2014. We do not anticipate that the adoption of this standard will have a material impact on our financial condition or results of operations.

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Hedge Accounting: In July 2013, the FASB issued ASU 2013-10, Inclusion of the Fed Funds Effective Swap Rate (or Overnight Index Swap Rate) as a Benchmark Interest Rate for Hedge Accounting Purposes. The update permits the Fed Funds Effective Swap Rate to be used as a U.S. benchmark interest rate for hedge accounting purposes under FASB ASC Topic 815, in addition to the interest rates on direct Treasury obligations of the U.S. government (UST) and the London Interbank Offered Rate (LIBOR). The update also removes the restriction on using different benchmark rates for similar hedges. ASU 2013-10 was effective prospectively for qualifying new or redesignated hedging relationships entered into on or after July 17, 2013. The adoption of this standard did not have a material impact on our financial condition or results of operations.

Income Taxes: In July 2013, the FASB issued ASU 2013-11, Presentation of Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists. This update provides that under certain circumstances, unrecognized tax benefits should be presented in the financial statements as a reduction to a deferred tax asset for a net operating loss carryforward, a similar tax loss, or a tax credit carryforward. The guidance from this update is effective prospectively for our fiscal year beginning January 1, 2014. Retrospective application is permitted. We are currently assessing the impact, if any, from this update; the principal impact is expected to be related to the presentation and annual disclosures of our Unrecognized Tax Benefits.

Note 3 – Segment Reporting

Our reportable segments are aligned with how we manage the business and view the markets we serve. We report our financial performance based on the following two primary reportable segments – Services and Document Technology. Our Services segment operations involve delivery of a broad range of services, including business process, document and IT outsourcing. Our Document Technology segment includes the sale and support of a broad range of document systems from entry level to high-end.

The Services segment is comprised of three outsourcing service offerings:

• Business Process Outsourcing (BPO)

• Document Outsourcing (which includes Managed Print Services) (DO)

• Information Technology Outsourcing (ITO)

Business process outsourcing services include service arrangements where we manage a customer’s business activity or process. Document outsourcing services include service arrangements that allow customers to streamline, simplify and digitize document-intensive business processes through automation and deployment of software applications and tools and the management of their printing needs. Document outsourcing services also include revenues from our partner print services offerings. Information technology outsourcing services include service arrangements where we manage a customer’s IT-related activities, such as application management and application development, data center operations or testing and quality assurance.

Our Document Technology segment includes the sale of products that share common technology, manufacturing and product platforms. Our products groupings range from:

• “Entry,” which includes A4 devices and desktop printers; to

• “Mid-range,” which includes A3 devices that generally serve workgroup environments in midsize to large enterprises and includes products that fall into the following market categories: Color 41+ ppm priced at less than $100K and Light Production 91+ ppm priced at less than $100K; to

• “High-end,” which includes production printing and publishing systems that generally serve the graphic communications marketplace and large enterprises.

Customers range from small and mid-sized businesses to large enterprises. Customers also include graphic communication enterprises as well as channel partners including distributors and resellers. Segment revenues reflect the sale of document systems and supplies, technical services and product financing.

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The segment classified as Other includes several units, none of which meet the thresholds for separate segment reporting. This group includes paper sales in our developing market countries, Wide Format Systems, licensing revenues, GIS network integration solutions and electronic presentation systems and non-allocated corporate items including non-financing interest, as well as other items included in Other expenses, net.

As discussed in Note 5 - Divestitures, during the second quarter 2013, we completed the sale of our North American Paper business and entered into an agreement to sell our European Paper business. As a result of these transactions, in the second quarter 2013 we began to report these paper-related operations as Discontinued Operations and reclassified their results from the Other segment to Discontinued Operations. All prior periods have been reclassified to conform to this presentation.

Operating segment revenues and profitability were as follows:

	Three Months Ended September 30,					Nine Months Ended September 30,
	Segment Revenue		Segment Profit (Loss)			Segment Revenue		Segment Profit (Loss)
2013
Services	$	2,944	$	292		$	8,820	$	866
Document Technology	2,159		261			6,557		692
Other	159		(55		)	489		(186		)
Total	$	5,262	$	498		$	15,866	$	1,372
2012
Services	$	2,847	$	269		$	8,474	$	830
Document Technology	2,259		245			6,967		758
Other	169		(66		)	533		(194		)
Total	$	5,275	$	448		$	15,974	$	1,394

	Three Months Ended September 30,						Nine Months Ended September 30,
Reconciliation to Pre-tax Income	2013			2012			2013			2012
Segment Profit	$	498		$	448		$	1,372		$	1,394
Reconciling items:
Restructuring and asset impairment charges	(35		)	(14		)	(60		)	(63		)
Restructuring charges of Fuji Xerox	(3		)	(5		)	(8		)	(15		)
Amortization of intangible assets	(83		)	(82		)	(249		)	(246		)
Litigation matters (Q1 2013 only)	—			—			37			—
Equity in net income of unconsolidated affiliates	(43		)	(34		)	(126		)	(105		)
Other	1			1			1			1
Pre-tax Income	$	335		$	314		$	967		$	966

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Note 4 – Acquisitions

In April 2013, we acquired Florida-based Zeno Office Solutions, Inc. (Zeno), one of the Southeast's largest and fastest growing providers of print and IT solutions to small and mid-sized businesses, for approximately $59 in cash. This acquisition furthers our coverage in Florida, building on our strategy of expanding our network of locally-based companies focused on customers' requirements to improve their performance through efficiencies.

In February 2013, we acquired Impika, a leader in the design, manufacture and sale of production inkjet printing solutions used for industrial, commercial, security, label and package printing, for approximately $53 in cash. Impika, which is based in Aubagne, France, offers a portfolio of aqueous (water-based) inkjet presses based on proprietary technology. Through the addition of Impika's aqueous technology to our offerings, we expect to go to market with the industry's broadest range of digital presses, strengthening our leadership in digital color production printing.

Zeno and Impika are included in our Document Technology segment. Additionally, our Document Technology segment acquired one business for approximately $11 in cash and our Services segment acquired three businesses for a total of $31 in cash during the nine months ended September 30, 2013.

The operating results of these acquisitions are not material to our financial statements and are included within our results from the respective acquisition dates. The purchase prices were allocated primarily to intangible assets and goodwill based on third-party valuations and management’s estimates.

Note 5 – Divestitures

During the second quarter 2013, in connection with our decision to exit from the Paper distribution business, we completed the sale of our North American (N.A.) Paper business and entered into an agreement to sell our European Paper business. The decision to exit from the Paper distribution business was largely the result of management's objective to focus more on Services and innovative Document Technology. Net proceeds from the sale of the N.A. Paper business were approximately $10 and are reported as cash flows from investing activities in the Condensed Consolidated Statements of Cash Flows.

As a result of these transactions, we reported these paper-related operations as Discontinued Operations and reclassified their results from the Other segment to Discontinued Operations. All prior periods have accordingly been reclassified to conform to this presentation. The sale of the European Paper business is expected to be completed in the fourth quarter of 2013. The net assets sold or expected to be sold in connection with these transactions are primarily related to working capital (accounts receivables and inventory) utilized in the business. As of September 30, 2013, total net assets held for sale were approximately $47 and are included in Other current assets in the Condensed Consolidated Balance Sheets.

In the second quarter of 2013 we recorded a net pre-tax loss of $23 for the disposition of our N.A. and European Paper businesses. The loss is primarily related to exit and disposal costs associated with these businesses. The disposals are expected to result in a reduction in headcount of approximately 300 employees, primarily in Europe.

The components of Discontinued Operations for the periods presented are as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Revenues	$	82		$	149		$	369		$	493
(Loss) Income from operations	$	(2	)	$	3		$	5		$	15
Loss on disposal	—			—			(23		)	—
Net (Loss) Income Before Income Taxes	(2		)	3			(18		)	15
Income tax expense	—			(1		)	(4		)	(5		)
(Loss) Income From Discontinued Operations, Net of Tax	$	(2	)	$	2		$	(22	)	$	10

* Revenues from discontinued operations for the three months ended September 30, 2013 only reflects revenues from our European Paper business as the sale has not been completed. Revenues from discontinued operations for the nine months ended September 30, 2013 only reflects five months of revenues from our North American Paper business as a result of the completion of the sale on May 31, 2013.

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Note 6 – Accounts Receivable, Net

Accounts receivable, net were as follows:

	September 30, 2013			December 31, 2012
Amounts billed or billable	$	2,705		$	2,639
Unbilled amounts	395			335
Allowance for doubtful accounts	(111		)	(108		)
Accounts Receivable, Net	$	2,989		$	2,866

Unbilled amounts include amounts associated with percentage-of-completion accounting and other earned revenues not currently billable due to contractual provisions. Amounts to be invoiced in the subsequent month for current services provided are included in amounts billable, and at September 30, 2013 and December 31, 2012 were approximately $1,045 and $1,049, respectively.

We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivables is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.

Accounts Receivable Sales Arrangements

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable without recourse to third-parties. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

All of our arrangements involve the sale of our entire interest in groups of accounts receivables for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to its short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in the caption “Other current assets” in the accompanying Condensed Consolidated Balance Sheets and were $129 and $116 at September 30, 2013 and December 31, 2012, respectively.

Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.

Of the accounts receivable sold and derecognized from our balance sheet, $740 and $766 remained uncollected as of September 30, 2013 and December 31, 2012, respectively. Accounts receivables sales were as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Accounts receivable sales	$	814		$	725		$	2,587		$	2,816
Deferred proceeds	125			122			384			525
Loss on sales of accounts receivable	4			4			13			16
Estimated decrease to operating cash flows(1)	(75		)	(266		)	(42		)	(168		)

__________________________

(1) Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency. The three months ended September 30, 2012 includes $215of cash outflows related to our terminated U.S. revolving facility.

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Note 7 - Finance Receivables, Net

Sale of Finance Receivables

2013 Sales:

In September 2013, we sold our entire interest in a group of U.S. lease finance receivables with a net carrying value of $419 to a third-party financial institution for cash proceeds of $384 and a beneficial interest from the purchaser of $60. The lease contracts, including associated service and supply elements, were initially sold to a wholly-owned consolidated bankruptcy-remote limited purpose subsidiary, which in turn sold the principal and interest portions of such contracts to the third-party financial institution (the “ultimate purchaser”). As of September 30, 2013, the principal value of the receivables sold and derecognized from our balance sheet was $416 (sale value of approximately $456).

A pre-tax gain of $25 was recognized on this sale and is net of fees and expenses of approximately $3. We will continue to service the sold receivables for which we will receive a 1% servicing fee. We have concluded that the 1% servicing fee (approximately $7 over the expected life of the associated receivables) is adequate compensation and, accordingly, no servicing asset or liability was recorded.

The beneficial interest represents our right to receive future cash flows from the sold receivables, which exceed the servicing fee as well as the ultimate purchaser's initial investment and associated return on that investment. The beneficial interest was initially recognized at an estimate of fair value based on the present value of the expected future cash flows. The present value of the expected future cash flows was calculated using management's best estimate of key assumptions including credit losses, prepayment rate and an appropriate risk adjusted discount rate (all unobservable Level 3 inputs) for which we utilized annualized rates of 2.1%, 9.3% and 10.0%, respectively. These assumptions are supported by both our historical experience and anticipated trends relative to the particular portfolio of receivables sold. However, to assess the sensitivity on the fair value of the beneficial interest, we adjusted the credit loss rate, prepayment rate and discount rate assumptions individually by 10% and 20% while holding the other assumptions constant. Although the effect of multiple assumption changes was not considered in this analysis, a 10% or 20% adverse variation in any one of these three individual assumptions would each decrease the recorded beneficial interest by approximately $3 or less.

2012 Sales:

In 2012, we sold our entire interest in two separate portfolios of U.S. lease finance receivables with a combined net carrying value of $682 to a third-party financial institution for cash proceeds of $630 and beneficial interests from the purchaser of $101. A pre-tax gain of $44 ($23 in the third quarter 2012) was recognized on these sales and is net of additional fees and expenses of approximately $5. As of September 30, 2013, the principal value of the receivables sold and derecognized from our balance sheet was $445 (sales value of approximately $485).

Summary:

The lease portfolios sold were from our Document Technology segment and the gains on these sales are reported in Financing revenues within our Document Technology segment. The ultimate purchaser has no recourse to our other assets for the failure of customers to pay principal and interest when due beyond our beneficial interests of $133, of which $58 and $75 is included in Other current assets and Other long-term assets, respectively, in the accompanying Condensed Consolidated Balance Sheets at September 30, 2013. The beneficial interests are held by a bankruptcy-remote subsidiary and therefore are not available to satisfy any of our creditor obligations. We report collections on the beneficial interests as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such beneficial interests are the result of an operating activity and the associated interest rate risk is de minimis considering it has a weighted average life of less than 2 years. Collections on the beneficial interest were $16 and $43 for the three and nine months ended September 30, 2013, respectively.

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The net impact from the sales of finance receivables on operating cash flows is summarized below:

	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions)	2013			2012		2013			2012
Net cash received for sales of finance receivables(1)	$	384		$	311	$	384		$	311
Impact from prior sales of finance receivables(2)	(84		)	—		(258		)	—
Collections on beneficial interest	16			—		43			—
Estimated Increase to Operating Cash Flows	$	316		$	311	$	169		$	311

____________________________ 

(1) Net of beneficial interest, fees and expenses.

(2) Represents cash that would have been collected if we had not sold finance receivables.

Finance Receivables – Allowance for Credit Losses and Credit Quality

Finance receivables include sales-type leases, direct financing leases and installment loans. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.

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The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(3)			Total
Balance at December 31, 2012	$	50		$	31		$	85		$	4		$	170
Provision	2			2			9			—			13
Charge-offs	(2		)	(4		)	(15		)	—			(21		)
Recoveries and other(1)	1			—			(3		)	—			(2		)
Balance at March 31, 2013	$	51		$	29		$	76		$	4		$	160
Provision	6			3			10			2			21
Charge-offs	(2		)	(3		)	(14		)	(1		)	(20		)
Recoveries and other(1)	(1		)	—			2			—			1
Balance at June 30, 2013	$	54		$	29		$	74		$	5		$	162
Provision	3			3			12			1			19
Charge-offs	(3		)	(4		)	(12		)	—			(19		)
Recoveries and other(1)	1			2			2			(1		)	4
Sale of finance receivables	(12		)	—			—			—			(12		)
Balance at September 30, 2013	$	43		$	30		$	76		$	5		$	154
Finance receivables as of September 30, 2013 collectively evaluated for impairment(2)	$	1,587		$	696		$	2,279		$	270		$	4,832
Balance at December 31, 2011	$	75		$	33		$	91		$	2		$	201
Provision	2			1			12			—			15
Charge-offs	(4		)	(3		)	(12		)	—			(19		)
Recoveries and other(1)	1			2			2			1			6
Balance at March 31, 2012	$	74		$	33		$	93		$	3		$	203
Provision	3			2			11			1			17
Charge-offs	(5		)	(4		)	(15		)	—			(24		)
Recoveries and other(1)	1			—			(6		)	(1		)	(6		)
Balance at June 30, 2012	$	73		$	31		$	83		$	3		$	190
Provision	3			3			9			—			15
Charge-offs	(8		)	(5		)	(11		)	—			(24		)
Recoveries and other(1)	—			2			3			—			5
Sale of finance receivables	(9		)	—			—			—			(9		)
Balance at September 30, 2012	$	59		$	31		$	84		$	3		$	177
Finance receivables as of September 30, 2012 collectively evaluated for impairment(2)	$	2,384		$	811		$	2,466		$	168		$	5,829

__________________

(1) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(2) Total Finance receivables exclude residual values of $1 and $3, and the allowance for credit losses of $154 and $177 at September 30, 2013 and 2012, respectively.

(3) Includes developing market countries and smaller units.

We evaluate our customers based on the following credit quality indicators:

• Investment grade: This rating includes accounts with excellent to good business credit, asset quality and the capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poors (S&P) rating of BBB- or better. Loss rates in this category are normally minimal at less than 1%.

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• Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain on such leases. Loss rates in this category are generally in the range of 2% to 4%.

• Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees and etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade status when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are around 10%.

Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	September 30, 2013								December 31, 2012
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	182	$	75	$	35	$	292	$	252	$	147	$	59	$	458
Government and education	666		7		5		678		750		15		4		769
Graphic arts	118		58		100		276		92		90		137		319
Industrial	93		20		15		128		115		31		17		163
Healthcare	77		17		16		110		109		37		14		160
Other	53		21		29		103		70		39		34		143
Total United States	1,189		198		200		1,587		1,388		359		265		2,012
Finance and other services	128		102		31		261		151		116		40		307
Government and education	99		10		2		111		117		10		2		129
Graphic arts	34		32		23		89		37		34		30		101
Industrial	61		39		18		118		66		40		29		135
Other	67		39		11		117		75		43		11		129
Total Canada	389		222		85		696		446		243		112		801
France	268		299		117		684		274		294		134		702
U.K./Ireland	194		159		43		396		215		155		50		420
Central(1)	285		407		45		737		315		445		56		816
Southern(2)	120		191		59		370		139		230		73		442
Nordics(3)	46		43		3		92		49		36		9		94
Total Europe	913		1,099		267		2,279		992		1,160		322		2,474
Other	215		51		4		270		148		39		7		194
Total	$	2,706	$	1,570	$	556	$	4,832	$	2,974	$	1,801	$	706	$	5,481

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

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The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	September 30, 2013
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	9	$	2	$	1	$	12	$	280	$	292	$	16
Government and education	21		4		3		28		650		678		27
Graphic arts	14		2		1		17		259		276		10
Industrial	4		1		1		6		122		128		6
Healthcare	3		1		1		5		105		110		5
Other	3		1		—		4		99		103		5
Total United States	54		11		7		72		1,515		1,587		69
Canada	2		3		3		8		688		696		31
France	1		—		—		1		683		684		34
U.K./Ireland	2		2		2		6		390		396		4
Central(1)	5		2		4		11		726		737		25
Southern(2)	19		8		13		40		330		370		65
Nordics(3)	2		—		—		2		90		92		—
Total Europe	29		12		19		60		2,219		2,279		128
Other	6		1		—		7		263		270		—
Total	$	91	$	27	$	29	$	147	$	4,685	$	4,832	$	228
	December 31, 2012
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	12	$	3	$	2	$	17	$	441	$	458	$	18
Government and education	21		5		3		29		740		769		42
Graphic arts	16		1		1		18		301		319		12
Industrial	5		2		1		8		155		163		6
Healthcare	6		2		1		9		151		160		9
Other	5		1		1		7		136		143		6
Total United States	65		14		9		88		1,924		2,012		93
Canada	2		3		2		7		794		801		30
France	—		5		1		6		696		702		22
U.K./Ireland	2		—		2		4		416		420		2
Central(1)	3		2		4		9		807		816		30
Southern(2)	20		8		14		42		400		442		72
Nordics(3)	1		—		—		1		93		94		—
Total Europe	26		15		21		62		2,412		2,474		126
Other	2		1		—		3		191		194		—
Total	$	95	$	33	$	32	$	160	$	5,321	$	5,481	$	249

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

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Note 8 – Inventories

The following is a summary of Inventories by major category:

	September 30, 2013		December 31, 2012
Finished goods	$	961	$	844
Work-in-process	76		61
Raw materials	115		106
Total Inventories	$	1,152	$	1,011

Note 9 – Investment in Affiliates, at Equity

Our equity in net income of our unconsolidated affiliates was as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Fuji Xerox	$	40	$	32	$	117	$	97
Other investments	3		2		9		8
Total Equity in Net Income of Unconsolidated Affiliates	$	43	$	34	$	126	$	105

Fuji Xerox

Equity in net income of Fuji Xerox is affected by certain adjustments required to reflect the deferral of profit associated with intercompany sales. These adjustments may result in recorded equity income that is different from that implied by our 25% ownership interest.

Condensed financial data of Fuji Xerox was as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Summary of Operations:
Revenues	$	2,909	$	3,192	$	8,653	$	9,586
Costs and expenses	2,670		2,988		7,960		8,928
Income before income taxes	239		204		693		658
Income tax expense	72		68		197		246
Net Income	167		136		496		412
Less: Net income – noncontrolling interests	1		2		4		4
Net Income – Fuji Xerox	$	166	$	134	$	492	$	408
Weighted Average Exchange Rate(1)	98.89		78.61		96.61		79.47

_____________________________

(1) Represents Yen/U.S. Dollar exchange rate used to translate.

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Note 10 – Restructuring Programs

During the nine months ended September 30, 2013, we recorded net restructuring and asset impairment charges from continuing operations of $60, which included approximately $78 of severance costs related to headcount reductions of approximately 3,300 employees primarily in North America. These costs were offset by $18 of net reversals, primarily resulting from changes in estimated reserves from prior period initiatives.

Information related to restructuring program activity during the nine months ended September 30, 2013 is outlined below:

	Severance and Related Costs			Lease Cancellation and Other Costs			Asset Impairments(2)		Total
Balance at December 31, 2012	$	123		$	7		$	—	$	130
Provision	78			—			—		78
Reversals	(18		)	—			—		(18		)
Net Current Period Charges - Continuing Operations(1)	60			—			—		60
Discontinued operations(3)	4			—			—		4
Total Net Current Period Charges	64			—			—		64
Charges against reserve and currency	(105		)	(2		)	—		(107		)
Balance at September 30, 2013	$	82		$	5		$	—	$	87

_____________________________

(1) Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.

(2) Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

(3) Refer to Note 5 - Divestitures for additional information regarding discontinued operations.

Reconciliation to the Condensed Consolidated Statements of Cash Flows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Charges against reserve	$	(34	)	$	(29	)	$	(107	)	$	(114	)
Asset impairment	—			—			—			2
Effects of foreign currency and other non-cash items	—			(1		)	—			(1		)
Restructuring Cash Payments	$	(34	)	$	(30	)	$	(107	)	$	(113	)

The following table summarizes the total amount of costs incurred in connection with these restructuring programs by segment:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Services	$	10	$	6	$	18	$	25
Document Technology	25		8		42		37
Other	—		—		—		1
Total Net Restructuring Charges	$	35	$	14	$	60	$	63

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Note 11 – Debt

Interest Expense and Income

Interest expense and interest income were as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Interest expense(1)	$	100	$	105	$	308	$	325
Interest income(2)	136		163		373		461

____________________________

(1) Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

(2) Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

Net (Payments) Proceeds on Debt

Net proceeds on debt as shown on the Condensed Consolidated Statements of Cash Flows was as follows: 

	Nine Months Ended September 30,
	2013			2012
Net proceeds on short-term debt	$	6		$	742
Proceeds from issuance of long-term debt(1)	102			1,112
Payments on long-term debt	(1,039		)	(1,112		)
Net (Payments) Proceeds on Debt	$	(931	)	$	742

____________________________

(1) Includes net proceeds of $39 from the sale and capital leaseback of a building in the U.S.

Note 12 – Financial Instruments

Interest Rate Risk Management

We may use interest rate swap agreements to manage our interest rate exposure and to achieve a desired proportion of variable and fixed rate debt. These derivatives may be designated as fair value hedges or cash flow hedges depending on the nature of the risk being hedged.

At September 30,2013 and December 31, 2012, we did not have any interest rate swaps outstanding.

Foreign Exchange Risk Management

We are a global company that is exposed to foreign currency exchange rate fluctuations in the normal course of our business. As a part of our foreign exchange risk management strategy, we use derivative instruments, primarily forward contracts and purchased option contracts, to hedge the following foreign currency exposures, thereby reducing volatility of earnings or protecting fair values of assets and liabilities:

• Foreign currency-denominated assets and liabilities

• Forecasted purchases and sales in foreign currency

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Summary of Foreign Exchange Hedging Positions

At September 30, 2013, we had outstanding forward exchange and purchased option contracts with gross notional values of $2,826, which is reflective of the amounts that are normally outstanding at any point during the year. Approximately 81% of these contracts mature within three months, 10% in three to six months and 9% in six to twelve months.

The following is a summary of the primary hedging positions and corresponding fair values as of September 30, 2013:

Currency Hedged (Buy/Sell)	Gross Notional Value		Fair  Value Asset (Liability)(1)
Japanese Yen/U.S. Dollar	$	574	$	(10	)
U.S. Dollar/Euro	513		(9		)
Euro/U.K. Pound Sterling	383		(2		)
Japanese Yen/Euro	367		(16		)
U.K. Pound Sterling/U.S. Dollar	242		—
U.K. Pound Sterling/Euro	146		2
Canadian Dollar/Euro	97		—
Euro/U.S. Dollar	92		1
Mexican Peso/U.S. Dollar	67		(1		)
Indian Rupee/U.S. Dollar	54		(1		)
Philippine Peso/U.S. Dollar	47		—
U.S. Dollar/Japanese Yen	38		—
Euro/Danish Krone	28		—
U.S. Dollar/Peruvian Nuevo Sol	26		—
All Other	152		—
Total Foreign Exchange Hedging	$	2,826	$	(36	)

__________________

(1) Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at September 30, 2013.

Foreign Currency Cash Flow Hedges

We designate a portion of our foreign currency derivative contracts as cash flow hedges of our foreign currency-denominated inventory purchases, sales and expenses. No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain or loss was included in the assessment of hedge effectiveness. The net liability fair value of these contracts was $33 and $48 as of September 30, 2013 and December 31, 2012, respectively.

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Summary of Derivative Instruments Fair Value

The following table provides a summary of the fair value amounts of our derivative instruments:

Designation of Derivatives	Balance Sheet Location	September 30, 2013			December 31, 2012
Derivatives Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	4		$	3
	Other current liabilities	(37		)	(51		)
	Net Designated Derivative Liability	$	(33	)	$	(48	)
Derivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	7		$	8
	Other current liabilities	(10		)	(31		)
	Net Undesignated Derivative Asset (Liability)	$	(3	)	$	(23	)
Summary of Derivatives	Total Derivative Assets	$	11		$	11
	Total Derivative Liabilities	(47		)	(82		)
	Net Derivative Liability	$	(36	)	$	(71	)

Summary of Derivative Instruments Gains (Losses)

Derivative gains (losses) affect the income statement based on whether such derivatives are designated as hedges of underlying exposures. The following is a summary of derivative gains (losses).

Designated Derivative Instruments Gains (Losses): The following tables provide a summary of gains (losses) on derivative instruments:

Derivatives in Cash Flow Hedging Relationships	Derivative Gain (Loss) Recognized in OCI (Effective Portion) Three Months Ended September 30,					Location of Derivative Gain (Loss) Reclassified from AOCI into Income (Effective Portion)	Gain (Loss) Reclassified from AOCI to Income (Effective Portion) Three Months Ended September 30,
	2013			2012			2013			2012
Foreign exchange contracts – forwards	$	(13	)	$	8	Cost of sales	$	(35	)	$	8
Derivatives in Cash Flow Hedging Relationships	Derivative Gain (Loss) Recognized in OCI (Effective Portion) Nine Months Ended September 30,					Location of Derivative Gain (Loss) Reclassified from AOCI into Income (Effective Portion)	Gain (Loss) Reclassified from AOCI to Income (Effective Portion) Nine Months Ended September 30,
	2013			2012			2013			2012
Foreign exchange contracts – forwards	$	(81	)	$	16	Cost of sales	$	(89	)	$	29

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No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain (loss) was included in the assessment of hedge effectiveness. In addition, no amount was recorded for an underlying exposure that did not occur or was not expected to occur.

At September 30, 2013, net after-tax losses of $33 were recorded in accumulated other comprehensive loss associated with our cash flow hedging activity. The entire balance is expected to be reclassified into net income within the next 12 months, providing an offsetting economic impact against the underlying anticipated transactions.

Non-Designated Derivative Instruments Gains (Losses)

Non-designated derivative instruments are primarily instruments used to hedge foreign currency-denominated assets and liabilities. They are not designated as hedges since there is a natural offset for the re-measurement of the underlying foreign currency-denominated asset or liability.

The following table provides a summary of gains (losses) on non-designated derivative instruments:

Derivatives NOT Designated as Hedging Instruments		Three Months Ended September 30,						Nine Months Ended September 30,
	Location of Derivative Gain (Loss)	2013			2012			2013			2012
Foreign exchange contracts – forwards	Other expense – Currency losses, net	$	(12	)	$	(6	)	$	(45	)	$	(1	)

During the three and nine months ended September 30, 2013, Currency gains, net were $0 and $7, respectively. During the three and nine months ended September 30, 2012, Currency gains/losses, net were less than $1, respectively. Net Currency gains and losses are included in Other expenses, net and include the mark-to market adjustments of the derivatives not designated as hedging instruments and the related cost of those derivatives, as well as the re-measurement of foreign currency-denominated assets and liabilities.

Note 13 – Fair Value of Financial Assets and Liabilities

The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.

	September 30, 2013		December 31, 2012
Assets:
Foreign exchange contracts-forwards	$	11	$	11
Deferred compensation investments in cash surrender life insurance	85		77
Deferred compensation investments in mutual funds	27		23
Total	$	123	$	111
Liabilities:
Foreign exchange contracts-forwards	$	47	$	82
Deferred compensation plan liabilities	120		110
Total	$	167	$	192

We utilize the income approach to measure the fair value for our derivative assets and liabilities. The income approach uses pricing models that rely on market observable inputs such as yield curves, currency exchange rates and forward prices, and therefore are classified as Level 2.

Fair value for our deferred compensation plan investments in Company-owned life insurance is reflected at cash surrender value. Fair value for our deferred compensation plan investments in mutual funds is based on quoted market prices for actively traded investments similar to those held by the plan. Fair value for deferred compensation plan liabilities is based on the fair value of investments corresponding to employees’ investment selections, based on quoted prices for similar assets in actively traded markets.

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Summary of Other Financial Assets and Liabilities Not Measured at Fair Value on a Recurring Basis

The estimated fair values of our other financial assets and liabilities not measured at fair value on a recurring basis were as follows:

	September 30, 2013				December 31, 2012
	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Cash and cash equivalents	$	948	$	948	$	1,246	$	1,246
Accounts receivable, net	2,989		2,989		2,866		2,866
Short-term debt	1,135		1,137		1,042		1,051
Long-term debt	6,406		6,857		7,447		8,040

The fair value amounts for Cash and cash equivalents and Accounts receivable, net, approximate carrying amounts due to the short maturities of these instruments. The fair value of Short- and Long-term debt was estimated based on quoted market prices for publicly-traded securities or on the current rates offered to us for debt of similar maturities. The difference between the fair value and the carrying value represents the theoretical net premium or discount we would pay or receive to retire all debt at such date.

Note 14 – Employee Benefit Plans

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows for the three months ended September 30:

	Pension Benefits
	U.S. Plans						Non-U.S. Plans						Retiree Health
	2013			2012			2013			2012			2013			2012
Components of Net Periodic Benefit Costs:
Service cost	$	2		$	28		$	24		$	21		$	2		$	3
Interest cost	37			47			64			66			8			9
Expected return on plan assets	(41		)	(53		)	(78		)	(76		)	—			—
Recognized net actuarial loss	2			12			20			14			—			—
Amortization of prior service credit	(1		)	(6		)	(1		)	—			(10		)	(10		)
Recognized settlement loss	20			25			—			—			—			—
Defined Benefit Plans	19			53			29			25			—			2
Defined contribution plans	15			7			7			10			—			—
Net Periodic Benefit Cost	34			60			36			35			—			2
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	—			—			—			—			—			(31		)
Amortization of prior service credit	1			6			1			—			10			10
Amortization of net actuarial loss	(22		)	(37		)	(20		)	(14		)	—			—
Total Recognized in Other Comprehensive Income(1)	(21		)	(31		)	(19		)	(14		)	10			(21		)
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	13		$	29		$	17		$	21		$	10		$	(19	)

_____________________________

(1) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 16 - Other Comprehensive Income for related tax effects and the after-tax amounts.

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The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows for the nine months ended September 30:

	Pension Benefits
	U.S. Plans						Non-U.S. Plans						Retiree Health
	2013			2012			2013			2012			2013			2012
Components of Net Periodic Benefit Costs:
Service cost	$	7		$	84		$	69		$	62		$	7		$	7
Interest cost	109			139			193			202			25			31
Expected return on plan assets	(130		)	(157		)	(235		)	(229		)	—			—
Recognized net actuarial loss	16			39			58			40			1			1
Amortization of prior service credit	(1		)	(17		)	(1		)	—			(32		)	(31		)
Recognized curtailment gain	—			—			(6		)	—			—			—
Recognized settlement loss	99			55			—			—			—			—
Defined Benefit Plans	100			143			78			75			1			8
Defined contribution plans	53			22			20			26			—			—
Net Periodic Benefit Cost	153			165			98			101			1			8
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	11			(19		)	—			—			(36		)	(31		)
Amortization of prior service credit	1			17			1			—			32			31
Amortization of net actuarial loss	(115		)	(94		)	(58		)	(40		)	(1		)	(1		)
Total Recognized in Other Comprehensive Income(1)	(103		)	(96		)	(57		)	(40		)	(5		)	(1		)
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	50		$	69		$	41		$	61		$	(4	)	$	7

_____________________________

(1) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 16 - Other Comprehensive Income for related tax effects and the after-tax amounts.

Contributions:During the nine months ended September 30, 2013, we made cash contributions of $162 ($20 U.S. and $142 Non-U.S.) to our defined benefit pension plans and and $52 to our retiree health benefit plans. We presently anticipate additional cash contributions of $33 ($6 U.S. and $27 Non-U.S.) to our defined benefit pension plans and $28 to our retiree health benefit plans in 2013 for total full-year cash contributions of approximately $195 ($26 U.S. and $169 Non-U.S.) to our defined benefit pension plans and $80 to our retiree health benefit plans.

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Note 15 – Shareholders’ Equity

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2012	$	1,239		$	5,622		$	(104	)	$	7,991		$	(3,227	)	$	11,521		$	143		$	11,664
Comprehensive income (loss), net	—			—			—			853			(50		)	803			15			818
Cash dividends declared- common stock(2)	—			—			—			(218		)	—			(218		)	—			(218		)
Cash dividends declared - preferred stock(3)	—			—			—			(18		)	—			(18		)	—			(18		)
Stock option and incentive plans, net	24			106			—			—			—			130			—			130
Payments to acquire treasury stock, including fees	—			—			(172		)	—			—			(172		)	—			(172		)
Cancellation of treasury stock	(16		)	(98		)	114			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(24		)	(24		)
Balance at September 30, 2013	$	1,247		$	5,630		$	(162	)	$	8,608		$	(3,277	)	$	12,046		$	134		$	12,180

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2011	$	1,353		$	6,317		$	(124	)	$	7,046		$	(2,716	)	$	11,876		$	149		$	12,025
Comprehensive income, net	—			—			—			860			170			1,030			20			1,050
Cash dividends declared-common stock(2)	—			—			—			(172		)	—			(172		)	—			(172		)
Cash dividends declared-preferred stock(3)	—			—			—			(18		)	—			(18		)	—			(18		)
Contribution of common stock to U.S. pension plan	15			115			—			—			—			130			—			130
Stock option and incentive plans, net	17			81			—			—			—			98			—			98
Payments to acquire treasury stock, including fees	—			—			(718		)	—			—			(718		)	—			(718		)
Cancellation of treasury stock	(63		)	(418		)	481			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(29		)	(29		)
Balance at September 30, 2012	$	1,322		$	6,095		$	(361	)	$	7,716		$	(2,546	)	$	12,226		$	140		$	12,366

_____________________________

(1) Refer to Note 16 - Other Comprehensive Income for components of AOCL.

(2) Cash dividends declared on common stock of $0.0575 per share in all quarters of 2013 and $0.0425 per share in all quarters of 2012.

(3) Cash dividends declared on preferred stock of $20.00 per share in all quarters of 2013 and 2012.

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Treasury Stock

The following is a summary of the purchases of common stock made during the nine months ended September 30, 2013 under our authorized stock repurchase programs (shares in thousands):

	Shares		Amount
December 31, 2012	14,924		$	104
Purchases (1)	17,372		172
Cancellations	(16,284	)	(114		)
September 30, 2013	16,012		$	162

____________________________

(1) Includes associated fees.

Note 16 - Other Comprehensive Income

Other Comprehensive Income is comprised of the following:

	Three Months Ended September 30,												Nine Months Ended September 30,
	2013						2012						2013						2012
	Pre-tax			Net of Tax			Pre-tax			Net of Tax			Pre-tax			Net of Tax			Pre-tax			Net of Tax
Translation Adjustments Gains (Losses)	$	266		$	269		$	343		$	344		$	(185	)	$	(178	)	$	176		$	181
Unrealized (Losses) Gains:
Changes in fair value of cash flow hedges - (losses) gains	(13		)	(11		)	8			4			(81		)	(57		)	16			11
Changes in cash flow hedges reclassed to earnings(1)	35			24			(8		)	(6		)	89			62			(29		)	(22		)
Other gains	1			1			—			—			2			2			—			—
Net Unrealized Gains (Losses)	23			14			—			(2		)	10			7			(13		)	(11		)
Defined Benefit Plans Gains (Losses):
Net actuarial gain	—			—			31			19			25			15			50			31
Prior service amortization(2)	(12		)	(7		)	(16		)	(10		)	(34		)	(21		)	(48		)	(30		)
Actuarial loss amortization(2)	42			29			51			33			174			116			135			88
Fuji Xerox changes in defined benefit plans, net(3)	11			11			7			7			7			7			(34		)	(34		)
Other (losses) gains(4)	(71		)	(71		)	(59		)	(59		)	4			4			(55		)	(55		)
Change in Defined Benefit Plans (Losses) Gains	(30		)	(38		)	14			(10		)	176			121			48			—
Other Comprehensive Income (Loss) Attributable to Xerox	$	259		$	245		$	357		$	332		$	1		$	(50	)	$	211		$	170

_____________________________

(1) Reclassified to Cost of sales - refer to Note 12 - Financial Instruments for additional information regarding our cash flow hedges.

(2) Reclassified to Total Net Periodic Benefit Cost - refer to Note 14 - Employee Benefit Plans for additional information.

(3) Represents our share of Fuji Xerox's benefit plan changes.

(4) Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.

Accumulated Other Comprehensive Loss (AOCL)

AOCL is comprised of the following:

	September 30, 2013			December 31, 2012
Cumulative translation adjustments	$	(1,004	)	$	(826	)
Benefit plans net actuarial losses and prior service credits(1)	(2,243		)	(2,364		)
Other unrealized losses, net	(30		)	(37		)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$	(3,277	)	$	(3,227	)

_____________________________

(1) Includes our share of Fuji Xerox.

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Note 17 – Earnings per Share

The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Basic Earnings per Share:
Net income from continuing operations attributable to Xerox	$	288		$	280		$	875		$	850
Accrued dividends on preferred stock	(6		)	(6		)	(18		)	(18		)
Adjusted Net Income From Continuing Operations Available to Common Shareholders	282			274			857			832
Net (loss) income from discontinued operations attributable to Xerox	(2		)	2			(22		)	10
Adjusted Net Income Available to Common Shareholders	$	280		$	276		$	835		$	842
Weighted-average common shares outstanding	1,236,485			1,293,513			1,230,787			1,320,422
Basic Earnings (Loss) per Share:
Continuing operations	$	0.23		$	0.21		$	0.70		$	0.63
Discontinued operations	—			—			(0.02		)	0.01
Total	$	0.23		$	0.21		$	0.68		$	0.64
Diluted Earnings per Share:
Net income from continuing operations attributable to Xerox	$	288		$	280		$	875		$	850
Accrued dividends on preferred stock	—			(6		)	—			(18		)
Interest on convertible securities, net	—			—			1			1
Adjusted Net Income From Continuing Operations Available to Common Shareholders	$	288		$	274		$	876		$	833
Net (loss) income from discontinued operations attributable to Xerox	(2		)	2			(22		)	10
Adjusted Net Income Available to Common Shareholders	$	286		$	276		$	854		$	843
Weighted-average common shares outstanding	1,236,485			1,293,513			1,230,787			1,320,422
Common shares issuable with respect to:
Stock options	5,225			3,335			5,422			5,369
Restricted stock and performance shares	14,910			20,028			18,429			21,227
Convertible preferred stock	26,966			—			26,966			—
Convertible securities	1,992			1,992			1,992			1,992
Adjusted Weighted Average Common Shares Outstanding	1,285,578			1,318,868			1,283,596			1,349,010
Diluted Earnings (Loss) per Share:
Continuing operations	$	0.22		$	0.21		$	0.68		$	0.62
Discontinued operations	—			—			(0.01		)	—
Total	$	0.22		$	0.21		$	0.67		$	0.62
The following securities were not included in the computation of diluted earnings per share because to do so would have been anti-dilutive (shares in thousands):
Stock options	13,102			38,430			12,905			36,395
Restricted stock and performance shares	12,016			24,327			8,497			23,128
Convertible preferred stock	—			26,966			—			26,966
Total Anti-Dilutive Securities	25,118			89,723			21,402			86,489
Dividends per Common Share	$	0.0575		$	0.0425		$	0.1725		$	0.1275

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Note 18 – Contingencies and Litigation

Legal Matters

As more fully discussed below, we are involved in a variety of claims, lawsuits, investigations and proceedings concerning securities law, intellectual property law, environmental law, employment law and the Employee Retirement Income Security Act (ERISA). We determine whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. We assess our potential liability by analyzing our litigation and regulatory matters using available information. We develop our views on estimated losses in consultation with outside counsel handling our defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.

Brazil Tax and Labor Contingencies

Our Brazilian operations are involved in various litigation matters and have received or been the subject of numerous governmental assessments related to indirect and other taxes, as well as disputes associated with former employees and contract labor. The tax matters, which comprise a significant portion of the total contingencies, principally relate to claims for taxes on the internal transfer of inventory, municipal service taxes on rentals, gross revenue taxes and import taxes and duties. We are disputing these tax matters and intend to vigorously defend our position. Based on the opinion of legal counsel and current reserves for those matters deemed probable of loss, we do not believe that the ultimate resolution of these matters will materially impact our results of operations, financial position or cash flows.The labor matters principally relate to claims made by former employees and contract labor for the equivalent payment of all social security and other related labor benefits, as well as consequential tax claims, as if they were regular employees.

As of September 30, 2013, the total amounts related to the unreserved portion of the tax and labor contingencies, inclusive of any related interest, amounted to approximately $979 with the decrease from December 31, 2012 balance of approximately $1,010, resulting from currency and the adjustments for closed cases offset by a new case and interest. With respect to the unreserved balance of $979, the majority has been assessed by management as being remote as to the likelihood of ultimately resulting in a loss to the company. In connection with the above proceedings, customary local regulations may require us to make escrow cash deposits or post other security of up to half of the total amount in dispute. As of September 30, 2013 we had $179 of escrow cash deposits for matters we are disputing, and there are liens on certain Brazilian assets with a net book value of $8 and additional letters of credit of approximately $238, which include associated indexation. Generally, any escrowed amounts would be refundable and any liens would be removed to the extent the matters are resolved in our favor. We routinely assess all these matters as to probability of ultimately incurring a liability against our Brazilian operations and record our best estimate of the ultimate loss in situations where we assess the likelihood of an ultimate loss as probable.

Litigation Against the Company

In re Xerox Corporation Securities Litigation: A consolidated securities law action (consisting of 17 cases) is pending in the United States District Court for the District of Connecticut. Defendants are the Company, Barry Romeril, Paul Allaire and G. Richard Thoman. The consolidated action is a class action on behalf of all persons and entities who purchased Xerox Corporation common stock during the period October 22, 1998 through October 7, 1999 inclusive (Class Period) and who suffered a loss as a result of misrepresentations or omissions by Defendants as alleged by Plaintiffs (the “Class”). The Class alleges that in violation of Section 10(b) and/or 20(a) of the Securities Exchange Act of 1934, as amended (1934 Act), and SEC Rule 10b-5 thereunder, each of the defendants is liable as a participant in a fraudulent scheme and course of business that operated as a fraud or deceit on purchasers of the Company’s common stock during the Class Period by disseminating materially false and misleading statements and/or concealing material facts relating to the defendants’ alleged failure to disclose the material negative impact that the April 1998 restructuring had on the Company’s operations and revenues. The complaint further alleges that the alleged scheme: (i) deceived the investing public regarding the economic capabilities, sales proficiencies, growth, operations and the intrinsic value of the Company’s common stock; (ii) allowed several corporate insiders, such as the named individual defendants, to sell shares of privately held common stock of the Company while in possession of materially adverse, non-public information; and (iii) caused

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the individual plaintiffs and the other members of the purported class to purchase common stock of the Company at inflated prices. The complaint seeks unspecified compensatory damages in favor of the plaintiffs and the other members of the purported class against all defendants, jointly and severally, for all damages sustained as a result of defendants’ alleged wrongdoing, including interest thereon, together with reasonable costs and expenses incurred in the action, including counsel fees and expert fees. In 2001, the Court denied the defendants’ motion for dismissal of the complaint. The plaintiffs’ motion for class certification was denied by the Court in 2006, without prejudice to refiling. In February 2007, the Court granted the motion of the International Brotherhood of Electrical Workers Welfare Fund of Local Union No. 164, Robert W. Roten, Robert Agius (Agius) and Georgia Stanley to appoint them as additional lead plaintiffs. In July 2007, the Court denied plaintiffs’ renewed motion for class certification, without prejudice to renewal after the Court holds a pre-filing conference to identify factual disputes the Court will be required to resolve in ruling on the motion. After that conference and Agius’s withdrawal as lead plaintiff and proposed class representative, in February 2008 plaintiffs filed a second renewed motion for class certification. In April 2008, defendants filed their response and motion to disqualify Milberg LLP as a lead counsel. On September 30, 2008, the Court entered an order certifying the class and denying the appointment of Milberg LLP as class counsel. Subsequently, on April 9, 2009, the Court denied defendants’ motion to disqualify Milberg LLP. On November 6, 2008, the defendants filed a motion for summary judgment. On March 29, 2013, the Court granted defendants' motion for summary judgment in its entirety. On April 26, 2013, plaintiffs filed a notice of appeal to the United States Court of Appeals for the Second Circuit. The appeal process is ongoing. The individual defendants and we deny any wrongdoing and are vigorously defending the action. At this time, we do not believe it is reasonably possible that we will incur additional material losses in excess of the amount we have already accrued for this matter. In the course of litigation, we periodically engage in discussions with plaintiffs’ counsel for possible resolution of this matter. Should developments cause a change in our determination as to an unfavorable outcome, or result in a final adverse judgment or a settlement for a significant amount, there could be a material adverse effect on our results of operations, cash flows and financial position in the period in which such change in determination, judgment or settlement occurs.

Other Contingencies

We have issued or provided the following guarantees as of September 30, 2013:

• $451 for letters of credit issued to (i) guarantee our performance under certain services contracts; (ii) support certain insurance programs; and (iii) support our obligations related to the Brazil tax and labor contingencies.

• $759 for outstanding surety bonds. Certain contracts, primarily those involving public sector customers, require us to provide a surety bond as a guarantee of our performance of contractual obligations.

In general, we would only be liable for the amount of these guarantees in the event of default in our performance of our obligations under each contract; the probability of which we believe is remote. We believe that our capacity in the surety markets as well as under various credit arrangements (including our Credit Facility) is sufficient to allow us to respond to future requests for proposals that require such credit support.

We have service arrangements where we service third party student loans in the Federal Family Education Loan program (FFEL) on behalf of various financial institutions. We service these loans for investors under outsourcing arrangements and do not acquire any servicing rights that are transferable by us to a third party. At September 30, 2013, we serviced a FFEL portfolio of approximately 3.3 million loans with an outstanding principal balance of approximately $47.2 billion. Some servicing agreements contain provisions that, under certain circumstances, require us to purchase the loans from the investor if the loan guaranty has been permanently terminated as a result of a loan default caused by our servicing error. If defaults caused by us are cured during an initial period, any obligation we may have to purchase these loans expires. Loans that we purchase may be subsequently cured, the guaranty reinstated and the loans repackaged for sale to third parties. We evaluate our exposure under our purchase obligations on defaulted loans and establish a reserve for potential losses, or default liability reserve, through a charge to the provision for loss on defaulted loans purchased. The reserve is evaluated periodically and adjusted based upon management’s analysis of the historical performance of the defaulted loans. As of September 30, 2013, other current liabilities include reserves of approximately $3 for losses on defaulted loans purchased.

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ITEM 2 — MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following Management’s Discussion and Analysis (MD&A) is intended to help the reader understand the results of operations and financial condition of Xerox Corporation. MD&A is provided as a supplement to, and should be read in conjunction with, our Condensed Consolidated Financial Statements and the accompanying notes.

Throughout this document, references to “we,” “our,” the “Company,” and “Xerox” refer to Xerox Corporation and its subsidiaries. References to “Xerox Corporation” refer to the stand-alone parent company and do not include its subsidiaries.

To understand the trends in the business, we believe that it is helpful to analyze the impact of changes in the translation of foreign currencies into U.S. dollars on revenue and expenses. We refer to this analysis as “currency impact” or “the impact from currency.” This includes translating the most recent financial results of operations using foreign currency of the earliest period presented. Currencies for our developing market countries (Latin America, Brazil, the Middle East, India, Eurasia and Central-Eastern Europe) are reflected at actual exchange rates for all periods presented, since these countries generally have volatile currency and inflationary environments, and our operations in these countries have historically implemented pricing actions to recover the impact of inflation and devaluation. We do not hedge the translation effect of revenues or expenses denominated in currencies where the local currency is the functional currency.

Overview

Total revenue of $5.3 billion for the three months ended September 30, 2013 was flat from the prior year with a 1% positive impact from currency. Services segment revenues increased 3% reflecting growth in all three of our outsourcing service offerings. Services segment revenues represent 56% of total revenues. Services segment margin of 9.9% increased 0.5-percentage points as compared to the prior year, reflecting cost improvements from restructuring as well as lower compensation-related expenses. During the third quarter, signings decreased 7% as compared to the prior year due to a lower value of renewals, and the renewal rate for our BPO/ITO contracts was 89%, which is at the high-end of our target range of 85% to 90%. Document Technology segment revenues declined by 4% with a 1% positive impact from currency. The decline reflects the continued migration of customers to Xerox managed print services (included in our Services segment) and price declines partially offset by the benefits from the recent refresh of our mid-range products and improving trends on our high-end products. Document Technology segment margin of 12.1% increased by 1.3-percentage points as compared to the prior year, reflecting the benefits from productivity improvements including restructuring savings and favorable currency impacts.

Total revenue of $15.9 billion for the nine months ended September 30, 2013 decreased 1% from the prior year with no impact from currency. Services segment revenues increased 4% reflecting growth in all three of our outsourcing service offerings. Services segment margin of 9.8% was flat as compared to the prior year. Document Technology segment revenues declined by 6% primarily due to the continued migration of customers to Xerox managed print services and price declines. Document Technology segment margin of 10.6% decreased by 0.3-percentage points as compared to the prior year.

Net income from continuing operations attributable to Xerox for the three and nine months ended September 30, 2013 was $288 million and $875 million, respectively, and included $52 million and $154 million, respectively, of after-tax amortization of intangibles. Net income from continuing operations attributable to Xerox for the three and nine months ended September 30, 2012 was $280 million and $850 million, respectively, and included $51 million and $152 million, respectively, of after-tax amortization of intangibles.

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Cash flow from operations was $1,407 million for the nine months ended September 30, 2013, as compared to $807 million from the prior year period, reflecting lower cash usage from accounts receivables and accounts payables as well as lower pension contributions. Cash used in investing activities of $402 million reflects capital expenditures of $316 million and acquisitions of $158 million partially offset by $52 million of proceeds primarily from building sales. Cash used in financing activities was $1,299 million reflecting $931 million net payments on debt, $219 million for dividends and $172 million for share repurchases. The debt repayments include the payment of $1 billion of Senior Notes.

In summary, the third quarter 2013 results reflect solid performance for our Services and Document Technology segments. Although year-to-date services signings were strong and the renewal rate for contracts is within our target range, we do expect pressure on segment revenue and margin in the fourth quarter 2013 as compared to the prior year. Our Document Technology segment results benefited from the transition to new products and sales of high-end products; however, segment margin will likewise be pressured in the fourth quarter 2013 as compared to the prior year. We continue to focus on improving our cost infrastructure and aligning our investments and capital consistent with expected market opportunities.

During the second quarter 2013, we completed the sale of our North American paper business to Domtar Corporation and entered into an agreement to sell our European paper business to Antalis. The sale of our European paper business is expected to be completed in the fourth quarter 2013. As a result of these transactions, in the second quarter 2013 we began to report the results from these businesses as discontinued operations. Refer to Note 5 - Divestitures in the Condensed Consolidated Financial Statements for additional information regarding discontinued operations.

Financial Review

Revenues

	Three Months Ended September 30,								Nine Months Ended September 30,								Nine Months Ended September 30,
(in millions)	2013			2012			% Change		2013			2012			% Change		% of Total Revenue 2013		% of Total Revenue 2012
Equipment sales	$	811		$	805		1	%	$	2,390		$	2,462		(3	)%	15	%	15	%
Annuity revenue	4,451			4,470			—	%	13,476			13,512			—	%	85	%	85	%
Total Revenue	$	5,262		$	5,275		—	%	$	15,866		$	15,974		(1	)%	100	%	100	%
Reconciliation to Condensed Consolidated Statements of Income:
Sales	$	1,372		$	1,389		(1	)%	$	4,119		$	4,268		(3	)%
Less: Supplies, paper and other sales	(561		)	(584		)	(4	)%	(1,729		)	(1,806		)	(4	)%
Equipment Sales	$	811		$	805		1	%	$	2,390		$	2,462		(3	)%
Outsourcing, maintenance and rentals	$	3,757		$	3,726		1	%	$	11,383		$	11,255		1	%
Add: Supplies, paper and other sales	561			584			(4	)%	1,729			1,806			(4	)%
Add: Financing	133			160			(17	)%	364			451			(19	)%
Annuity Revenue	$	4,451		$	4,470		—	%	$	13,476		$	13,512		—	%

Third quarter 2013 Total revenues was flat compared to the third quarter 2012, with a 1-percentage point positive impact from currency, and reflected the following:

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• Annuity revenue was flat compared to the third quarter 2012, including a 1-percentage point positive impact from currency. Annuity revenue is comprised of the following:

◦ Outsourcing, maintenance and rentals revenue of $3,757 million includes outsourcing revenue within our Services segment and maintenance revenue (including bundled supplies) and rental revenue, both primarily within our Document Technology segment. An increase of 1% was driven by an increase in outsourcing revenue in our Services segment, partially offset by a decline in maintenance revenue due to moderately lower page volumes.

◦ Supplies, paper and other sales of $561 million includes unbundled supplies and other sales, primarily within our Document Technology segment. A decrease of 4% was driven by a lowering of channel supplies inventories in the U.S. as well as moderately lower supplies demand.

◦ Financing revenuedeclined by 17% from the third quarter 2012. Approximately $15 million of the decrease in revenue was related to the 2012 sales of finance receivables, with the remainder of the decrease due to lower volume of new finance receivables. The third quarter 2013 included a gain of $25 million from the sale of finance receivables from our Document Technology segment while the third quarter 2012 included a gain of $23 million from a similar sale of finance receivables.

• Equipment sales revenueis reported primarily within our Document Technology segment and the document outsourcing business within our Services segment.Equipment sales revenue increased 1% as compared to the third quarter 2012, including a 1-percentage point positive impact from currency. Recent product introductions and a positive mix impact were offset by price declines in the range of 5% to 10%, which were consistent with prior periods.

Total revenues for the nine months ended September 30, 2013 decreased 1% compared to the prior year period, with no impact from currency, and reflected the following:

• Annuity revenue was flat compared to the prior year period and is comprised of the following:

◦ Outsourcing, maintenance and rentals revenue of $11,383 million includes outsourcing revenue within our Services segment and maintenance revenue (including bundled supplies) and rental revenue, both primarily within our Document Technology segment. An increase of 1% from the prior year period was driven by an increase in outsourcing revenue in our Services segment, partially offset by a decline in maintenance revenue, due to moderately lower page volumes and revenue per page.

◦ Supplies, paper and other sales of $1,729 million includes unbundled supplies and other sales, primarily within our Document Technology segment. A decrease of 4% from the prior period was driven by a decrease in supplies sales to OEM partners, a general lowering of channel inventories and moderately lower supplies demand.

◦ Financing revenuedeclined by 19% from the prior year period. Approximately $40 million of the decrease in revenue was related to the 2012 sales of finance receivables with the remainder of the decrease due to lower volume of new finance receivables. Year-to-date 2013 included a gain of $25 million on the sale of finance receivables while year-to-date 2012 included a gain of $23 million on a similar sale of receivables.

• Equipment sales revenueis reported primarily within our Document Technology segment and the document outsourcing business within our Services segment.Equipment sales revenue declined 3% as compared to the prior year period. Declines were driven primarily by the weak macro-economic environment and mix impact in the first half of the year. Year-to-date price declines were in the range of 5% to 10% and are consistent in all quarters.

Additional analysis of the change in revenue for each business segment is included in the “Segment Review” section.

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Costs, Expenses and Other Income

Summary of Key Financial Ratios

	Three Months Ended September 30,					Nine Months Ended September 30,
	2013		2012		Change	2013		2012		Change
Total Gross Margin	31.5	%	31.5	%	—	31.1	%	31.9	%	(0.8) pts
RD&E as a % of Revenue	2.8	%	3.1	%	(0.3) pts	2.8	%	3.1	%	(0.3) pts
SAG as a % of Revenue	19.3	%	19.6	%	(0.3) pts	19.5	%	19.7	%	(0.2) pts
Operating Margin(1)	9.4	%	8.9	%	0.5 pts	8.8	%	9.2	%	(0.4) pts
Pre-tax Income Margin	6.4	%	6.0	%	0.4 pts	6.1	%	6.0	%	0.1 pts

Operating Margin

Third quarter 2013 operating margin¹ of 9.4% increased 0.5-percentage points as compared to the third quarter 2012. This increase was driven primarily by a decline in operating expenses as gross margin remained flat.

Operating margin¹ for the nine months ended September 30, 2013 of 8.8% decreased 0.4-percentage points as compared to the prior year period. This decrease was driven primarily by a decline in gross margin partially offset by a decline in operating expenses.

(1) Refer to the Operating Margin reconciliation table in the Non-GAAP Financial Measures section.

Gross Margins

Total Gross Margin

Total gross margin for the third quarter 2013 of 31.5% was flat as compared to the third quarter 2012. An increase in the Document Technology gross margin was offset by the impact of a higher mix of Services revenue.

Total gross margin for the nine months ended September 30, 2013 of 31.1% decreased 0.8-percentage points as compared to the prior year period. This decrease was driven by revenue mix within the Services segment, contract ramp, as well as the continued increase of Services revenue as a percent of total revenue.

Services Gross Margin

Services segment gross margin for the third quarter 2013 was flat as compared to the third quarter 2012 as productivity improvements and restructuring benefits offset the impact of price declines and lower volumes in some areas of the business.

Services segment gross margin for the nine months ended September 30, 2013 decreased by 0.5-percentage points as compared to the prior year period. The decrease was driven by the revenue mix within the segment and contract ramp within document outsourcing. Productivity improvement and restructuring savings more than offset the impact of price declines.

Document Technology Gross Margin

Document Technology segment gross margin for the third quarter 2013 increased 1.0-percentage points as compared to the third quarter 2012. The increase was driven by cost productivities and the benefit from currency on our Yen based purchases that more than offset price declines.

Document Technology segment gross margin for the nine months ended September 30, 2013 increased 0.2-percentage points as compared to the prior year period. The increase was primarily driven by cost productivities and the benefit from currency on our Yen based purchases which more than offset the impact of price declines.

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Research, Development and Engineering Expenses (RD&E)

	Three Months Ended September 30,							Nine Months Ended September 30,
(in millions)	2013		2012		Change			2013		2012		Change
R&D	$	115	$	133	$	(18	)	$	358	$	411	$	(53	)
Sustaining engineering	30		28		2			90		84		6
Total RD&E Expenses	$	145	$	161	$	(16	)	$	448	$	495	$	(47	)

Third quarter 2013 RD&E as a percentage of revenue of 2.8% decreased 0.3-percentage points from the third quarter 2012. In addition to lower spending and improved productivity, this decrease was driven by the positive mix impact of the continued growth in Services revenue, which historically has a lower RD&E as a percentage of revenue.

RD&E of $145 million was $16 million lower than the third quarter 2012, reflecting the impact of restructuring and productivity improvements.

RD&E as a percentage of revenue for the nine months ended September 30, 2013 of 2.8% decreased 0.3-percentage points from the prior year period. In addition to lower spending and improved productivity, this decrease was driven by the positive mix impact of the continued growth in Services revenue, which historically has a lower RD&E as a percentage of revenue.

RD&E of $448 million for the nine months ended September 30, 2013 was $47 million lower than the prior year period, reflecting the impact of restructuring and productivity improvements.

Innovation continues to be a core strength and we continue to invest at levels that enhance our innovation, particularly in services, color and software. Xerox R&D is strategically coordinated with Fuji Xerox.

Selling, Administrative and General Expenses (SAG)

SAG as a percentage of revenue of 19.3% decreased 0.3-percentage points from the third quarter 2012. The decrease was driven by spending reductions reflecting benefits from restructuring and productivity improvements, lower compensation-related expenses as well as the positive mix impact from the continued growth in Services revenue, which historically has a lower SAG as a percentage of revenue.

SAG of $1,018 million was $14 million lower than the third quarter 2012 and included a $1 million unfavorable impact from currency for the quarter. SAG expenses reflect the following:

• $19 million decrease in selling expenses, driven primarily by benefits from restructuring and productivity improvements as well as lower compensation-related expenses. These decreases were partially offset by the impact of acquisitions and advertising programs.

• General and administrative expenses were flat as savings from restructuring and productivity improvements were offset by the impact of acquisitions.

• $5 million increase in bad debt expenses to $27 million, driven primarily by increased bad debt levels in Europe. Bad debt expense for the quarter remained at less than one percent of receivables.

SAG as a percentage of revenue for the nine months ended September 30, 2013 of 19.5% decreased 0.2-percentage points from the prior year period. The decrease was driven by spending reductions reflecting benefits from restructuring and productivity improvements, lower compensation related expenses as well as the positive mix impact from the continued growth in Services revenue, which historically has a lower SAG as a percentage of revenue. This was partially offset by lower revenue in our Document Technology segment.

SAG of $3,100 million for the nine months ended September 30, 2013 was $39 million lower than the prior year period and included a $2 million favorable impact from currency. SAG expenses reflect the following:

• $60 million decrease in selling expenses, driven primarily by benefits from restructuring and productivity improvements as well as lower compensation-related expenses. These decreases were partially offset by the impact of acquisitions and investments associated with our mid-range product launch.

• $12 million increase in general and administrative expenses, as restructuring savings and productivity improvements were more than offset by the impact of acquisitions.

• $9 million increase in bad debt expenses to $85 million.

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Restructuring and Asset Impairment Charges

During the third quarter 2013, we recorded net restructuring and asset impairment charges of $35 million, which included approximately $38 million of severance costs related to headcount reductions of approximately 2,150 employees primarily in North America. These costs were partially offset by $3 million of net reversals and adjustments in estimated reserves from prior period initiatives.

During the nine months ended September 30, 2013, we recorded net restructuring and asset impairment charges of $60 million, reflecting $78 million of severance costs related to headcount reductions of approximately 3,300 employees primarily in North America. These costs were partially offset by $18 million of net reversals and adjustment in estimated reserves from prior period initiatives.

During the third quarter 2012, we recorded net restructuring and asset impairment charges of $14 million, which included approximately $17 million of severance costs related to headcount reductions of approximately 870 employees primarily in North America. These costs were partially offset by $3 million of net reversals for changes in estimated reserves from prior period initiatives.

During the nine months ended September 30, 2012 , we recorded net restructuring and asset impairment charges of $63 million, which included approximately $67 million of severance costs related to headcount reductions of approximately 2,000 employees primarily in North America and $7 million of lease cancellation and asset impairment charges. These costs were partially offset by $11 million of net reversals for changes in estimated reserves from prior period initiatives.

The restructuring reserve balance as of September 30, 2013, for all programs was $87 million, of which approximately $78 million is expected to be spent over the next twelve months.

We expect to incur additional restructuring charges of approximately $0.02 per diluted share in the fourth quarter of 2013 for actions and initiatives which have not yet been finalized.

Refer to Note 10 - Restructuring Programs, in the Condensed Consolidated Financial Statements for additional information regarding our restructuring programs.

Worldwide Employment

Worldwide employment of 141,900 at September 30, 2013 decreased by approximately 5,700 from December 31, 2012, primarily due to restructuring-related actions and normal attrition outpacing hiring and a slower pace of acquisitions.

Other Expenses, Net

	Three Months Ended September 30,						Nine Months Ended September 30,
(in millions)	2013			2012			2013			2012
Non-financing interest expense	$	60		$	56		$	183		$	172
Interest income	(3		)	(3		)	(9		)	(10		)
Gains on sales of businesses and assets	(24		)	4			(33		)	1
Currency (gains) losses, net	—			—			(7		)	—
Litigation matters	—			(1		)	(37		)	(2		)
Loss on sales of accounts receivable	4			4			13			16
Deferred compensation investment gains	(6		)	(5		)	(11		)	(9		)
All other expenses, net	8			3			16			22
Total Other Expenses, Net	$	39		$	58		$	115		$	190

Note: Total Other Expenses, Net with the exception of Deferred compensation investment gains are included in the Other segment. Deferred compensation investment gains are included in the Services segment together with the related deferred compensation expense.

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Non-Financing Interest Expense:Non-financing interest expense for the three and nine months ended September 30, 2013 of $60 million and $183 million, respectively, were $4 million and $11 million higher, respectively, than the prior year comparable periods. However, when non-financing interest expense is combined with financing interest expense (cost of financing), total interest expense declined by $5 million and $17 million, respectively, from the prior year comparable periods, driven by a lower average debt balance.

Gains on Sales of Businesses and Assets: Gains on sales of businesses and assets in the third quarter 2013 was primarily the result of a $23 million gain on the sale of a U.S. facility. Gains on sales of businesses and assets for the nine months ended September 30, 2013 included the gain on the sale of a facility in the U.S. and a surplus facility in Latin America in the second quarter 2013 of approximately $8 million.

Litigation Matters: Litigation matters for the nine months ended September 30, 2013 of $(37) million primarily reflects the benefit resulting from a reserve reduction related to litigation developments in the first quarter 2013.

Loss on Sales of Accounts Receivable: The loss on sales of accounts receivable for the nine months ended September 30, 2013 was $3 million lower than the prior year comparable period primarily due to lower sales of receivables in 2013.

Income Taxes

Third quarter 2013 effective tax rate was 25.4%. On an adjusted basis¹, the third quarter 2013 tax rate was 27.8%, which was lower than the U.S. statutory tax rate primarily due to benefits from foreign tax creditswhich were partially offset by the discrete impact of $12 million for the U.K. corporate income tax rate reduction and the corresponding adjustment to our deferred tax assets.

The effective tax rate for the nine months ended September 30, 2013 was 21.0%. On an adjusted basis¹, the tax rate for the nine months ended September 30, 2013 was 24.5%. The adjusted tax rate for the year-to date 2013 period was lower than the U.S. statutory tax rate primarily due to the benefit of foreign tax credits and the retroactive tax benefits from the American Taxpayer Relief Act of 2012 tax law change of approximately $19 million, which were partially offset by the discrete impact of $12 million for the U.K. corporate income tax rate reduction and the corresponding adjustment to our U.K. deferred tax assets. The adjusted tax rate for the year-to-date 2013 period also included a 2-percentage point benefit as a result of the increase in foreign tax credits from certain foreign transactions.

The effective tax rate for the three and nine months ended September 30, 2012 was 19.7% and 20.8%, respectively. On an adjusted basis¹ the tax rate for the three and nine months ended September 30, 2012 was 23.5% and 24.3%, respectively. The adjusted tax rates for the three and nine months were lower than the U.S. statutory tax rate primarily due to foreign tax credits from anticipated dividends and other foreign transactions. In addition, a net tax benefit from adjustments of certain unrecognized tax positions was offset by a similar impact from the 2012 reduction in the U.K. corporate income tax rate.

Xerox operations are widely dispersed. The statutory tax rate in most non-U.S. jurisdictions is lower than the combined U.S. and state tax rate. The amount of income subject to these lower foreign rates relative to the amount of U.S. income will impact our effective tax rate. However, no one country outside of the U.S. is a significant factor to our overall effective tax rate. Certain foreign income is subject to U.S. tax net of any available foreign tax credits. Our full-year effective tax rate includes a benefit of approximately 10 to 12 percentage points from these non-U.S. operations, which is comparable to 2012.

Our effective tax rate is based on nonrecurring events as well as recurring factors, including the taxation of foreign income. In addition, our effective tax rate will change based on discrete or other nonrecurring events that may not be predictable. Excluding the effects of intangibles amortization and other discrete items, we anticipate that our effective tax rate will be approximately 25% to 27% for the fourth quarter of 2013. We estimate that potential discrete items and other future events could result in a reduction of approximately 2 to 3 percentage points in the estimated fourth quarter 2013 rate.

(1) Refer to the Effective Tax Rate reconciliation table in the Non-GAAP Financial Measures section.

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Equity in Net Income of Unconsolidated Affiliates

	Three Months Ended September 30,				Nine Months Ended September 30,
(in millions)	2013		2012		2013		2012
Total equity in net income of unconsolidated affiliates	$	43	$	34	$	126	$	105
Fuji Xerox after-tax restructuring costs	3		5		8		15

Equity in net income of unconsolidated affiliates primarily reflects our 25% share of Fuji Xerox net income. The increase in equity income reflects higher Fuji Xerox net income.

Net Income from Continuing Operations

Third quarter 2013 net income from continuing operations attributable to Xerox was $288 million, or $0.22 per diluted share. On an adjusted basis¹, net income from continuing operations attributable to Xerox was $340 million, or $0.26 per diluted share and reflects the adjustment for amortization of intangible assets.

Third quarter 2012 net income from continuing operations attributable to Xerox was $280 million, or $0.21 per diluted share. On an adjusted basis¹, net income from continuing operations attributable to Xerox was $331 million, or $0.25 per diluted share and reflected adjustment for the amortization of intangible assets.

Net income from continuing operations attributable to Xerox for the nine months ended September 30, 2013 was $875 million, or $0.68 per diluted share. On an adjusted basis¹, net income from continuing operations attributable to Xerox was $1,029 million, or $0.80 per diluted share and reflects the adjustment for amortization of intangible assets.

Net income from continuing operations attributable to Xerox for the nine months ended September 30, 2012 was $850 million, or $0.62 per diluted share. On an adjusted basis¹, net income from continuing operations attributable to Xerox was $1,002 million, or $0.74 per diluted share and reflected adjustment for the amortization of intangible assets.

(1) Refer to the Net Income and EPS reconciliation table in the Non-GAAP Financial Measures section.

Discontinued Operations

During the second quarter 2013, in connection with our decision to exit from the Paper distribution business, we completed the sale of our North American (N.A.) Paper business and entered into an agreement to sell our European Paper business.

As a result of these transactions, in the second quarter 2013 we began to report these paper-related operations as Discontinued Operations and reclassified their results from the Other segment to Discontinued Operations. All prior periods have accordingly been reclassified to conform to this presentation.

In the second quarter of 2013 we recorded a net pre-tax loss of $23 million for the disposition of our N.A. and European Paper businesses. The loss is primarily related to exit and disposal costs associated with these businesses. The disposals are expected to result in a reduction in headcount of approximately 300 employees, primarily in Europe.

The aggregate net loss from discontinued operations attributable to Xerox for the three and nine months ended September 30, 2013 was $2 million and $22 million, respectively. There was no impact per diluted share for three months and a loss of $0.01 per diluted share for the nine months ended September 30, 2013. The aggregate net income from discontinued operations attributable to Xerox for the three and nine months ended September 30, 2012 was $2 million and $10 million, respectively. There was no impact per diluted share for the three and nine months ended September 30, 2012.

Refer to Note 5 - Divestitures, in the Condensed Consolidated Financial Statements for additional information regarding discontinued operations.

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Net Income

Third quarter 2013 net income attributable to Xerox was $286 million, or $0.22 per diluted share. third quarter 2012 net income attributable to Xerox was $282 million, or $0.21 per diluted share.

Net income attributable to Xerox for the nine months ended September 30, 2013 was $853 million, or $0.67 per diluted share. Net income attributable to Xerox for the nine months ended September 30, 2012 was $860 million, or $0.62 per diluted share.

Other Comprehensive Income

Third quarter 2013 Other comprehensive income attributable to Xerox was $245 million as compared to a $332 million in the third quarter 2012. The decrease of $87 million was primarily due to a lower amount of gains from the translation of our foreign currency denominated net assets in 2013 as compared to 2012. The translation gains are lower in 2013 primarily as a result of a relatively less strengthening of our major foreign currencies against the U.S. Dollar in 2013 as compared to 2012.

Other comprehensive loss attributable to Xerox for the nine months ended September 30, 2013 was $50 million as compared to income of $170 million in the prior year period. The decrease of $220 million was primarily due to losses of $178 million from the translation of our foreign currency denominated net assets in 2013 as compared to translation gains of $181 million in 2012. The translation losses in 2013 are the result of an overall weakening of our major foreign currencies against the U.S. Dollar while the translation gains in 2012 were the result of an overall strengthening of those same foreign currencies in 2012. The increase in translation losses were partially offset by a benefit from the net changes in defined benefit plans. Refer to Note 14 - Employee Benefit Plans, in the Condensed Consolidated Financial Statements for additional information regarding net changes in our defined benefit plans.

Segment Review

	Three Months Ended September 30,									Nine Months Ended September 30,
(in millions)	Total Revenue		% of Total Revenue		Segment Profit (Loss)			Segment Margin		Total Revenue		% of Total Revenue		Segment Profit (Loss)			Segment Margin
2013
Services	$	2,944	56	%	$	292		9.9	%	$	8,820	56	%	$	866		9.8	%
Document Technology	2,159		41	%	261			12.1	%	6,557		41	%	692			10.6	%
Other	159		3	%	(55		)	(34.6	)%	489		3	%	(186		)	(38.0	)%
Total	$	5,262	100	%	$	498		9.5	%	$	15,866	100	%	$	1,372		8.6	%
2012
Services	$	2,847	54	%	$	269		9.4	%	$	8,474	53	%	$	830		9.8	%
Document Technology	2,259		43	%	245			10.8	%	6,967		44	%	758			10.9	%
Other	169		3	%	(66		)	(39.1	)%	533		3	%	(194		)	(36.4	)%
Total	$	5,275	100	%	$	448		8.5	%	$	15,974	100	%	$	1,394		8.7	%

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Services

Our Services segment comprises three service offerings: Business Process Outsourcing (BPO), Document Outsourcing (DO) and Information Technology Outsourcing (ITO).

Revenue

	Three Months Ended September 30,								Nine Months Ended September 30,
(in millions)	2013			2012			Change		2013			2012			Change
Business Processing Outsourcing	$	1,766		$	1,743		1	%	$	5,357		$	5,208		3	%
Document Outsourcing	828			788			5	%	2,448			2,354			4	%
Information Technology Outsourcing	391			361			8	%	1,154			1,037			11	%
Less: Intra-segment elimination	(41		)	(45		)	(9	)%	(139		)	(125		)	11	%
Total Services Revenue	$	2,944		$	2,847		3	%	$	8,820		$	8,474		4	%

_______________

Note:

• The 2012 Business Process Outsourcing (BPO) and Document Outsourcing (DO) revenues have been restated to reflect the transfer of the Communication & Marketing Services (CMS) business from DO to BPO in 2013. The revenue transfers by quarter were: $108 million for the first quarter; $114 million for the second quarter; $109 million for the third quarter; and $119 million for the fourth quarter.

Third quarter 2013 Services total revenue of $2,944 million increased 3% from the third quarter 2012, with no impact from currency.

• BPO revenue increased 1% and represented 59% of total Services revenue. BPO growth was driven by our healthcare and government businesses, partially offset by lower volumes in portions of our commercial BPO business as well as our student loan business.

• DO revenue increased 5% and represented 28% of total Services revenue. DO growth was driven primarily by our partner print services offerings as well as higher equipment sales.

• ITO revenue increased 8% and represented 13% of total Services revenue. ITO growth was driven by the continued revenue ramp on prior period signings.

Services total revenue for the nine months ended September 30, 2013 of $8,820 million increased 4% from the comparable prior year period, with no impact from currency.

• BPO revenue increased 3% and represented 60% of total Services revenue. BPO growth was driven by our government healthcare, healthcare payer and customer care businesses as well as the benefits from recent acquisitions. Growth in these areas was partially offset by the elimination and runoff of our government and commercial student loan businesses.

• DO revenue increased 4% and represented 28% of total Services revenue. DO growth was driven primarily by our new partner print services offerings as well as higher equipment sales.

• ITO revenue increased 11% and represented 12% of total Services revenue. ITO growth was driven by the continued revenue ramp on prior period signings including several large deals signed in 2011.

Services revenue growth rates are consistent with expectations with DO reflecting stable mid-single digit growth, ITO growth beginning to moderate and BPO growth being pressured from lower acquisition levels and the elimination and runoff of our government and commercial student loan businesses. We expect these growth dynamics to continue and result in relatively flat year-over-year services revenue growth in the fourth quarter 2013. However, we expect services revenue growth to improve in 2014 driven by favorable signings, renewals, a strong pipeline and acquisitions.

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Segment Margin

Third quarter 2013 Services segment margin of 9.9% increased 0.5-percentage points as compared to the third quarter 2012, with gross margin unchanged and continued SAG improvements which included benefits from restructuring as well as lower compensation-related expenses. In addition, the third quarter 2012 included a negative impact from the write-off of up-front investments associated with a government contract.

Services segment margin for the nine months ended September 30, 2013 of 9.8% was flat compared to the prior year period, as the decline in gross margin was offset by continued focus on SAG improvements which included benefits from restructuring and lower compensation-related expenses.

Services segment margin is expected to continue to be pressured in the fourth quarter 2013, as we attempt to manage the negative impacts from the run-off of our student loan business as well as a lower level of inorganic growth. In addition, we are incurring higher costs including amortization expense associated with the roll-out of our new healthcare platforms. As a result, we expect Services margin will decline from a relatively strong 11.2% in the fourth quarter 2012 to about 10% in the fourth quarter 2013. Longer term, we expect to continue to take actions to improve our mix to higher value offerings while reducing our overall cost structure.

Metrics

Pipeline

Our total Services sales pipeline grew 5% over the third quarter 2012. This sales pipeline includes the Total Contract Value (TCV) of new business opportunities that potentially could be contracted within the next six months and excludes business opportunities with estimated annual recurring revenue in excess of $100 million.

Signings

Signings are defined as estimated future revenues from contracts signed during the period, including renewals of existing contracts.

Signings were as follows:

(in millions)	Three Months Ended September 30, 2013		Nine Months Ended September 30, 2013
BPO	$	1,760	$	7,150
DO	860		2,430
ITO	260		680
Total Signings	$	2,880	$	10,260

Signings decreased 7% as compared to the third quarter 2012 with fewer eligible renewals offsetting increased new business signings. Signings on a trailing twelve month basis increased 9% in relation to the comparable prior year period. The above DO signings amount does not include signings from our partner print services offerings.

Note: TCV is the estimated total revenue for future contracts for the pipeline or signed contracts for signings, as applicable.

Renewal Rate (BPO and ITO)

Renewal rate is defined as the annual recurring revenue (ARR) on contracts that are renewed during the period as a percentage of ARR on all contracts on which a renewal decision was made during the period. The third quarter 2013 contract renewal rate for BPO and ITO contracts was 89%, which is at the high end of our target range of 85% to 90%.

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Document Technology

Our Document Technology segment includes the sale of products and supplies, as well as the associated maintenance and financing of those products. Document Technology revenue excludes the impact of growth in the Xerox document outsourcing business.

Revenue

	Three Months Ended September 30,				Change		Nine Months Ended September 30,				Change
(in millions)	2013		2012				2013		2012
Equipment sales	$	647	$	664	(3	)%	$	1,937	$	2,052	(6	)%
Annuity revenue	1,512		1,595		(5	)%	4,620		4,915		(6	)%
Total Revenue	$	2,159	$	2,259	(4	)%	$	6,557	$	6,967	(6	)%

Third quarter 2013 Document Technology revenue of $2,159 million decreased 4% from the third quarter 2012, including a 1-percentage point positive impact from currency. Document Technology revenue excludes the impact of growth in Document Outsourcing. Inclusive of Document Outsourcing, third quarter 2013 aggregate document-related revenue decreased 2% from the third quarter 2012. Document Technology segment revenue results included the following:

• Equipment sales revenue decreased by 3% from the third quarter 2012, including a 1-percentage point positive impact from currency. Equipment sales benefited from our recent mid-range product refresh and increased demand for color digital production presses. These benefits were more than offset by the continued migration of customers to our rapidly growing partner print services offering (included in our Services segment) and weakness in developing markets. Price declines were in the historical 5% to 10% range.

• Annuity revenue decreased by 5% from the third quarter 2012, including a 1-percentage point positive impact from currency, driven by a modest decline in total pages, the continued migration of customers to our partner print services offering (included in our Services segment), and a continued decline in financing revenue.

• Document Technology revenue mix was 21% entry, 58% mid-range and 21% high-end, consistent with recent quarters.

Document Technology revenue for the nine months ended September 30, 2013 of $6,557 million decreased 6% from the prior year period, with no impact from currency. Inclusive of Document Outsourcing, nine months ended September 30, 2013 aggregate document-related revenue decreased 3% from the prior year period. Document Technology segment revenue results included the following:

• Equipment sales revenue decreased by 6% from the prior year period. Equipment sales benefited from our recent mid-range product refresh and increased demand for color digital production presses. These benefits were more than offset by the continued migration of customers to our rapidly growing partner print services offerings (included in our Services segment) as well as the weak macro-economic environment. Price declines were in the historical 5% to 10% range.

• Annuity revenue decreased by 6% from the prior year period, driven by a modest decline in total pages and revenue per page, the continued migration of customers to our partner print services offering (included in our Services segment), a decrease in supplies sales to our OEM partners and a decline in financing revenue.

• Document Technology revenue mix was 21% entry, 58% mid-range and 21% high-end, consistent with recent quarters.

Total revenue declines are expected to remain at the mid-single digit level for the Document Technology segment, reflecting stabilization in the U.S. and continued economic weakness in Europe and some developing market economies. The 2013 expected revenue decline for the Document Technology segment is consistent with the trend we have experienced for this segment over the past two years as we continue to transform the company from a technology-based equipment company to a document outsourcing services-based entity and customers continue to migrate their business to more services-based offerings. These services-based offerings are reported within our Services segment. This business is also heavily impacted by price and page declines. Consistent with this trend, annual revenue declines are expected in future years. However, we expect to manage the impact of those declines through measures to improve productivity and reduce costs and expenses.

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Segment Margin

Third quarter 2013 Document Technology segment margin of 12.1% increased by 1.3-percentage points from the third quarter 2012. The increase was largely driven by a 1.0-percentage point increase in gross margin due to benefits from productivity improvements including restructuring savings and favorable currency impacts, which more than offset pricing declines.

Document Technology segment margin for the nine months ended September 30, 2013 of 10.6% decreased by 0.3-percentage points from the prior year period. The decline was primarily driven by an increase in SAG as a percent of revenue due to lower revenue and the timing of our restructuring actions.

We expect Document Technology margin will decline in the fourth quarter 2013 from a relatively strong 12.3% in the fourth quarter 2012 to the higher end of our target range of 9 to 11%. The decline reflects higher pension settlement losses as well as lower finance receivable sales versus the prior year, the gains of which are included in finance income (See Sales of Finance Receivables in the Capital Resources and Liquidity section).

Total Installs (Technology and Document Outsourcing¹)

Install activity includes installations for document outsourcing and Xerox-branded products shipped to Global Imaging Systems (GIS). Details by product groups is shown below:

Entry

Installs for the third quarter 2013:

• 41% increase in color multifunction devices driven by demand for the recently introduced WorkCentre^® 6605 and WorkCentre^® 6015.

• 1% decrease in color printers.

• 21% decrease in black-and-white multifunction devices driven by declines in developing markets.

Installs for the nine months ended September 30, 2013:

• 35% increase in color multifunction devices driven by demand for the recently introduced WorkCentre^® 6605, WorkCentre^® 6015 and ColorQube 8700/8900.

• 1% increase in color printers driven by demand for the Phaser 6600 family of products as well as an increase in sales to OEM partners.

• 17% decrease in black-and-white multifunction devices driven by declines in all geographies.

Mid-Range

Installs for the third quarter 2013 :

• 9% increase in installs of mid-range color devices driven by demand for the ConnectKey products.

• 3% decrease in installs of mid-range black-and-white devices.

Installs for the nine months ended September 30, 2013:

• 7% increase in installs of mid-range color devices driven by demand for the ConnectKey products.

• 4% decrease in installs of mid-range black-and-white devices.

High-End

Installs for the third quarter 2013:

• 92% increase in installs of high-end color systems driven by growth in the sale of digital front-ends (DFE's) to Fuji Xerox as well as strong customer demand for the Color J75 Press and the iGen as we continue to strengthen our market leadership in the Production Color segment. High-end color installs increased 14%, excluding the DFE sales to Fuji Xerox.

• 9% decrease in installs of high-end black-and-white systems, reflecting continued declines in the overall market.

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Installs for the nine months ended September 30, 2013:

• 54% increase in installs of high-end color systems driven by growth across several product areas, including sale of digital front-ends (DFE's) to Fuji Xerox, Color J75 Press and iGen, as we continue to strengthen our market leadership in the Production Color segment. High-end color installs increased 20%, excluding the DFE sales to Fuji Xerox.

• 13% decrease in installs of high-end black-and-white systems, reflecting continued declines in the overall market.

Note: Install activity percentages include installations for Document Outsourcing and the Xerox-branded product shipments to GIS. Descriptions of “Entry”, “Mid-range” and “High-end” are defined in Note 3 - Segment Reporting, in the Condensed Consolidated Financial Statements.

____________________

(1) Equipment sales associated with Document Outsourcing are reported in our Services segment revenue.

Other

Revenue

Third quarter 2013 Other revenue of $159 million decreased 6% from the third quarter 2012, with a 2-percentage point positive impact from currency. The decline is due primarily to lower revenue in our wide format business in addition to lower paper sales within developing markets.

Other revenue for the nine months ended September 30, 2013 of $489 million decreased 8% from the prior year period, with a 1-percentage point positive impact from currency. The decline is due primarily to lower revenue in our wide format business in addition to lower paper sales within developing markets. After the previously discussed discontinued operations reporting for our North American and European Paper businesses, total paper revenue (all within developing markets) comprised approximately 1/3 of the Other segment revenue.

Segment Margin

Third quarter 2013 Other segment loss of $55 million decreased $11 million from the third quarter 2012, primarily driven by the previously discussed gain on the sale of a U.S. facility.

Other segment loss for the nine months ended September 30, 2013 of $186 million decreased $8 million from the prior year period, primarily driven by the gain on the sale of a facility in the U.S., partially offset by profit declines in our wide format business as well as an increase in non-financing interest expense. All non-financing interest expense is contained within the Other segment.

Discontinued Operations

During the second quarter 2013, in connection with our decision to exit from the Paper distribution business, we completed the sale of our North American Paper business and entered into an agreement to sell our European Paper business.

As a result of these transactions, in the second quarter 2013 we began to report these paper-related operations as Discontinued Operations and reclassified their results from the Other segment to Discontinued Operations. All prior periods have accordingly been reclassified to conform to this presentation.

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Detailed below is the restatement for our Other segment and Total segment results for the first quarter of 2013 and all four quarters and the full year of 2012 related to the reclassification of the North American and European Paper business to Discontinued Operations.

	2012															2013
(in millions)	Q1			Q2			Q3			Q4			YTD			Q1
Other segment revenue	$	172		$	192		$	169		$	214		$	747		$	147
Total revenue	5,331			5,368			5,275			5,763			21,737			5,202
Other segment profit	$	(57	)	$	(71	)	$	(66	)	$	(62	)	$	(256	)	$	(70	)
Total segment profit	451			495			448			588			1,982			390
Other segment margin	(33.1		)%	(37.0		)%	(39.1		)%	(29.0		)%	(34.3		)%	(47.6		)%
Total segment margin	8.5		%	9.2		%	8.5		%	10.2		%	9.1		%	7.5		%

Capital Resources and Liquidity

Our ability to maintain positive liquidity going forward depends on our ability to continue to generate cash from operations and access the financial capital markets, both of which are subject to general economic, financial, competitive, legislative, regulatory and other market factors that are beyond our control.

• As of September 30, 2013 and December 31, 2012, total cash and cash equivalents were $948 million and $1,246 million, respectively. There were no borrowings under our Commercial Paper Program or letters of credit under our $2 billion Credit Facility at September 30, 2013 and December 31, 2012.

• Operating cash flow for the nine months ended September 30, 2013 was $1,407 million and we continue to expect full-year operating cash flow towards the higher-end of the range from $2.1 billion to $2.4 billion. Cash flows from operations were $2,580 million, $1,961 million and $2,726 million for 2012, 2011 and 2010, respectively (year-to-date 2013 and full year 2012 cash flows from operations included a benefit of approximately $169 million and $580 million, respectively, from the sale of finance receivables).

Cash Flow Analysis

The following table summarizes our cash and cash equivalents:

	Nine Months Ended September 30,						Change
(in millions)	2013			2012
Net cash provided by operating activities	$	1,407		$	807		$	600
Net cash used in investing activities	(402		)	(601		)	199
Net cash used in financing activities	(1,299		)	(222		)	(1,077		)
Effect of exchange rate changes on cash and cash equivalents	(4		)	(4		)	—
Decrease in cash and cash equivalents	(298		)	(20		)	(278		)
Cash and cash equivalents at beginning of period	1,246			902			344
Cash and Cash Equivalents at End of Period	$	948		$	882		$	66

Cash Flows from Operating Activities

Net cash provided by operating activities was $1,407 million for the nine months ended September 30, 2013. The $600 million increase in operating cash from the prior year period was primarily due to the following:

• $485 million increase from accounts receivable primarily due to the year over year improved collections and lower revenue as well as the sales of accounts receivable.

• $148 million increase due to lower contributions to our defined benefit pension plans. This was in line with expectations.

• $107 million increase primarily related to the timing of payments of accounts payable and lower accrued compensation.

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• $76 million increase from lower spending for product software and up-front costs for outsourcing service contracts.

• $125 million decrease in finance receivables primarily due to the sale of finance receivables in the prior year.

• $54 million decrease due to higher growth in inventory reflecting lower sales as well as the launch of new products.

• $26 million decrease due to the timing of settlements of our foreign currency derivative contracts. These derivatives primarily relate to our hedges of Yen inventory purchases.

Cash Flows from Investing Activities

Net cash used in investing activities was $402 million for the nine months ended September 30, 2013. The $199 million decrease in the use of cash from the prior year period was primarily due to the following:

• $85 million decrease in acquisitions. 2013 acquisitions include Zeno Office Solutions, Inc., for $59 million, Impika for $53 million and four smaller acquisitions totaling $43 million. 2012 acquisitions include Wireless Data Services for $95 million, RK Dixon for $58 million, Martin Whalen Office Solutions for $31 million, Lateral Data for $30 million and two smaller acquisitions totaling $29 million.

• $67 million decrease from lower capital expenditures (including internal use software).

• $44 million decrease primarily due to proceeds from the sale of a U.S. facility.

Cash Flows from Financing Activities

Net cash used in financing activities was $1,299 million for the nine months ended September 30, 2013. The $1,077 million increase in the use of cash from the prior year period was primarily due to the following:

• $1,673 million increase from net debt activity. 2013 reflects payments of $1 billion of Senior Notes offset by net proceeds of $39 million from the sale and capital leaseback of a building in the U.S. 2012 reflects an increase of $744 million in Commercial Paper.

• $24 million increase primarily due to an increase in the quarterly common stock dividend in 2013 partially offset by lower average shares outstanding.

• $546 million decrease from lower share repurchases.

• $53 million decrease due to higher proceeds from the issuances of common stock under our stock option plans.

• $31 million decrease due to lower distributions to noncontrolling interests.

Customer Financing Activities and Debt

The following represents our total finance assets, net associated with our lease and finance operations:

(in millions)	September 30, 2013		December 31, 2012
Total Finance receivables, net(1)	$	4,679	$	5,313
Equipment on operating leases, net	533		535
Total Finance Assets, net(2)	$	5,212	$	5,848

___________________________

(1) Includes (i) billed portion of finance receivables, net, (ii) finance receivables, net and (iii) finance receivables due after one year, net as included in our Condensed Consolidated Balance Sheets.

(2) The change from December 31, 2012 includes an increase of $9 million due to currency and a decrease due to the sale of finance receivables discussed further below.

Our lease contracts permit customers to pay for equipment over time rather than at the date of installation; therefore, we maintain a certain level of debt (that we refer to as financing debt) to support our investment in these lease contracts, which are reflected in Total Finance assets, net. For this financing aspect of our business, we maintain an assumed 7:1 leverage ratio of debt to equity as compared to our finance assets. Based on this leverage, the following represents the breakdown of total debt between financing debt and core debt:

(in millions)	September 30, 2013		December 31, 2012
Financing debt(1)	$	4,561	$	5,117
Core debt	2,980		3,372
Total Debt	$	7,541	$	8,489

____________________________

(1) Financing debt includes $4,094 million and $4,649 million as of September 30, 2013 and December 31, 2012, respectively, of debt associated with Total finance receivables, net and is the basis for our calculation of “Equipment financing interest” expense. The remainder of the financing debt is associated with Equipment on operating leases.

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The following summarizes our debt:

(in millions)	September 30, 2013			December 31, 2012
Principal debt balance	$	7,490		$	8,410
Net unamortized discount	(59		)	(63		)
Fair value adjustments(1)	110			142
Total Debt	$	7,541		$	8,489

____________________________

(1) Fair value adjustments - during the period from 2004 to 2011, we early terminated several interest rate swaps that were designated as fair value hedges of certain debt instruments. The associated net fair value adjustments to debt are being amortized to interest expense over the remaining term of the related notes.

Sales of Accounts Receivable

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell to third-parties, on an on-going basis, certain accounts receivables without recourse. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

Accounts receivables sales were as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
(in millions)	2013			2012			2013			2012
Accounts receivable sales	$	814		$	725		$	2,587		$	2,816
Deferred proceeds	125			122			384			525
Loss on sales of accounts receivable	4			4			13			16
Estimated decrease to operating cash flows(1)	(75		)	(266		)	(42		)	(168		)

____________________________

(1) Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter, and (iii) currency. The three months ended September 30, 2012 includes $215 of cash outflows related to our terminated U.S. revolving facility.

Refer to Note 6 - Accounts Receivable, Net in the Condensed Consolidated Financial Statements for additional information.

Sales of Finance Receivables

In September 2013, we sold our entire interest in a group of U.S. lease finance receivables from our Document Technology segment with a net carrying value of $419 million to a third-party financial institution for net cash proceeds of $384 million and a beneficial interest from the purchaser of $60 million. A pre-tax gain of $25 million was recognized on this sale and is net of additional fees and expenses of approximately $3 million.

In 2012, we sold our entire interest in two separate portfolios of U.S. finance receivables from our Document Technology segment with a combined net carrying value of $682 million to a third-party financial institution for cash proceeds of $630 million and beneficial interests from the purchaser of $101 million. A pre-tax gain of $44 million ($23 million in the third quarter 2012) was recognized on these sales and is net of additional fees and expenses of approximately $5 million.

The gains on these sales are reported in Finance Income in Document Technology segment revenues. We will continue to service the sold receivables and expect to record servicing fee income over the expected life of the associated receivables. These transactions enable us to lower the cost associated with our financing portfolio.

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The net impact of the the sales of finance receivables on operating cash flows is summarized below:

	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions)	2013			2012		2013			2012
Net cash received for sales of finance receivables(1)	$	384		$	311	$	384		$	311
Impact from prior sales of finance receivables(2)	(84		)	—		(258		)	—
Collections on beneficial interest	16			—		43			—
Estimated Increase to Operating Cash Flows	$	316		$	311	$	169		$	311

____________________________

(1) Net of beneficial interest, fees and expenses.

(2) Represents cash that would have been collected if we had not sold finance receivables.

Refer to Note 7 - Finance Receivables, Net in the Condensed Consolidated Financial Statements for additional information.

We expect to do additional sales of finance receivables in the fourth quarter 2013 however the level of sales are expected to be lower than the sale completed in the fourth quarter 2012. In the fourth quarter 2012 we sold finance receivables with a net carrying value of $341 million for net cash proceeds of $314 million.

Liquidity and Financial Flexibility

We manage our worldwide liquidity using internal cash management practices, which are subject to (1) the statutes, regulations and practices of each of the local jurisdictions in which we operate, (2) the legal requirements of the agreements to which we are a party and (3) the policies and cooperation of the financial institutions we utilize to maintain and provide cash management services.

Our principal debt maturities are in line with historical and projected cash flows and are spread over the next ten years as follows (in millions):

Year	Amount
2013 Q4	$	22
2014	1,111
2015	1,280
2016	971
2017	1,016
2018	1,010
2019	656
2020	7
2021	1,067
2022 and thereafter	350
Total	$	7,490

Treasury Stock

During the third quarter 2013, we repurchased 16.0 million shares for an aggregate cost of $162 million, including fees. Through October 28, 2013, we repurchased an additional 7.2 million shares at an aggregate cost of $75.1 million, including fees, for a cumulative total of 452.9 million shares at a cost of $4.9 billion, including fees.

Contractual Cash Obligations and Other Commercial Commitments and Contingencies

In June 2013, we entered into an agreement with a third-party service provider for software application development and systems integration services. The third-party is expected to perform services as a subcontractor on our larger outsourcing service arrangements where we provide system development and implementation services. The agreement is for seven years and requires us to purchase at least $100 million in services per year for an aggregate contract value of $700 million.

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Financial Risk Management

We are exposed to market risk from changes in foreign currency exchange rates and interest rates, which could affect operating results, financial position and cash flows. We manage our exposure to these market risks through our regular operating and financing activities and, when appropriate, through the use of derivative financial instruments. These derivative financial instruments are utilized to hedge economic exposures, as well as to reduce earnings and cash flow volatility resulting from shifts in market rates. We enter into limited types of derivative contracts, including interest rate swap agreements, foreign currency spot, forward and swap contracts and net purchased foreign currency options to manage interest rate and foreign currency exposures. Our primary foreign currency market exposures include the Yen, Euro and Pound Sterling. The fair market values of all our derivative contracts change with fluctuations in interest rates and/or currency rates and are designed so that any changes in their values are offset by changes in the values of the underlying exposures. Derivative financial instruments are held solely as risk management tools and not for trading or speculative purposes.

We are required to recognize all derivative instruments as either assets or liabilities at fair value in the balance sheet. As permitted, certain of these derivative contracts have been designated for hedge accounting treatment. Certain of our derivatives that do not qualify for hedge accounting are effective as economic hedges. These derivative contracts are likewise required to be recognized each period at fair value and therefore do result in some level of volatility. The level of volatility will vary with the type and amount of derivative hedges outstanding, as well as fluctuations in the currency and interest rate markets during the period. The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.

By their nature, all derivative instruments involve, to varying degrees, elements of market and credit risk. The market risk associated with these instruments resulting from currency exchange and interest rate movements is expected to offset the market risk of the underlying transactions, assets and liabilities being hedged. We do not believe there is significant risk of loss in the event of non-performance by the counterparties associated with these instruments because these transactions are executed with a diversified group of major financial institutions. Further, our policy is to deal with counterparties having a minimum investment grade or better credit rating. Credit risk is managed through the continuous monitoring of exposures to such counterparties.

The current market events have not required us to materially modify or change our financial risk management strategies with respect to our exposures to interest rate and foreign currency risk. Refer to Note 12 – Financial Instruments in the Condensed Consolidated Financial Statements for further discussion and information on our financial risk management strategies.

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Non-GAAP Financial Measures

We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed the non-GAAP measures described below. A reconciliation of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are set forth below.

These non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP.

Adjusted Earnings Measures

To better understand the trends in our business, we believe it is necessary to adjust the following amounts determined in accordance with GAAP to exclude the effects of certain items as well as their related income tax effects.

• Net income and Earnings per share (EPS)

• Effective tax rate

Our adjustments are limited to the amortization of intangible assets which is driven by our acquisition activity which can vary in size, nature and timing as compared to other companies within our industry and from period to period. Accordingly, due to the incomparability of acquisition activity among companies and from period to period, we believe exclusion of the amortization associated with intangible assets acquired through our acquisitions allows investors to better compare and understand our results. The use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of intangible assets will recur in future periods.

We also calculate and utilize an operating income and margin earnings measure by adjusting our pre-tax income and margin amounts to exclude certain expenses. In addition to the above excluded item, operating income and margin also exclude Other expenses, net as well as Restructuring and asset impairment charges. Other expenses, net is primarily composed of non-financial interest expense and other non-operating costs and expenses. Restructuring and asset impairment charges consist of costs primarily related to severance and benefits for employees pursuant to formal restructuring and workforce reduction plans. Such charges are expected to yield future benefits and savings with respect to our operational performance. We exclude these amounts in order to evaluate our current and past operating performance and to better understand the expected future trends in our business.

Management believes that these non-GAAP financial measures provide an additional means of analyzing the current periods’ results against the corresponding prior periods’ results. However, the following non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. Our management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures.

A reconciliation of these non-GAAP financial measures and the most directly comparable measures calculated and presented in accordance with GAAP are set forth on the following tables:

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Net Income and EPS reconciliation:

	Three Months Ended September 30, 2013				Three Months Ended September 30, 2012				Nine Months Ended September 30, 2013				Nine Months Ended September 30, 2012
(in millions; except per share amounts)	Net Income		EPS		Net Income		EPS		Net Income		EPS		Net Income		EPS
As Reported(1)	$	288	$	0.22	$	280	$	0.21	$	875	$	0.68	$	850	$	0.62
Adjustments:
Amortization of intangible assets	52		0.04		51		0.04		154		0.12		152		0.12
Adjusted	$	340	$	0.26	$	331	$	0.25	$	1,029	$	0.80	$	1,002	$	0.74
Weighted average shares for adjusted EPS(2)			1,286				1,346				1,284				1,376
Fully diluted shares at end of period(3)											1,280

 ____________________________

(1) Net income and EPS from continuing operations attributable to Xerox.

(2) Average shares for the calculation of adjusted EPS include 27 million of shares associated with the Series A convertible preferred stock and therefore the related quarterly dividend was excluded.

(3) Represents common shares outstanding at September 30, 2013, as well as shares associated with our Series A convertible preferred stock plus dilutive potential common shares as used for the calculation of diluted earnings per share for the third quarter 2013.

Effective Tax reconciliation:

	Three Months Ended September 30, 2013						Three Months Ended September 30, 2012						Nine Months Ended September 30, 2013						Nine Months Ended September 30, 2012
(in millions)	Pre-Tax Income		Income Tax Expense		Effective Tax Rate		Pre-Tax Income		Income Tax Expense		Effective Tax Rate		Pre-Tax Income		Income Tax Expense		Effective Tax Rate		Pre-Tax Income		Income Tax Expense		Effective Tax Rate
As Reported(1)	$	335	$	85	25.4	%	$	314	$	62	19.7	%	$	967	$	203	21.0	%	$	966	$	201	20.8	%
Adjustments:
Amortization of intangible assets	83		31				82		31				249		95				246		94
Adjusted	$	418	$	116	27.8	%	$	396	$	93	23.5	%	$	1,216	$	298	24.5	%	$	1,212	$	295	24.3	%

____________________________

(1) Pre-tax income and Income tax expense from continuing operations attributable to Xerox.

Operating Income / Margin reconciliation:

	Three Months Ended September 30, 2013							Three Months Ended September 30, 2012							Nine Months Ended September 30, 2013							Nine Months Ended September 30, 2012
(in millions)	Profit			Revenue		Margin		Profit			Revenue		Margin		Profit			Revenue		Margin		Profit			Revenue		Margin
Reported Pre-tax Income(1)	$	335		$	5,262	6.4	%	$	314		$	5,275	6.0	%	$	967		$	15,866	6.1	%	$	966		$	15,974	6.0	%
Adjustments:
Amortization of intangible assets	83							82							249							246
Xerox restructuring charge	35							14							60							63
Other expenses, net	39							58							115							190
Adjusted Operating Income/Margin	$	492		$	5,262	9.4	%	$	468		$	5,275	8.9	%	$	1,391		$	15,866	8.8	%	$	1,465		$	15,974	9.2	%
Equity in net income of unconsolidated affiliates	43							34							126							105
Fuji Xerox restructuring charge	3							5							8							15
Litigation matters	—							—							(37		)					—
Other expenses, net*	(40		)					(59		)					(116		)					(191		)
Segment Profit / Revenue	$	498		$	5,262	9.5	%	$	448		$	5,275	8.5	%	$	1,372		$	15,866	8.6	%	$	1,394		$	15,974	8.7	%

____________________________

* Includes rounding adjustments.

(1) Profit and revenue from continuing operations attributable to Xerox.

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ITEM 3 — QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The information set forth under the caption “Financial Risk Management” of this Quarterly Report on Form 10-Q is hereby incorporated by reference in answer to this Item.

ITEM 4 — CONTROLS AND PROCEDURES

(a)Evaluation of Disclosure Controls and Procedures

The Company’s management evaluated, with the participation of our principal executive officer and principal financial officer, or persons performing similar functions, the effectiveness of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as of the end of the period covered by this report. Based on this evaluation, our principal executive officer and principal financial officer have concluded that, as of the end of the period covered by this report, our disclosure controls and procedures were effective to ensure that information we are required to disclose in the reports that we file or submit under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms relating to Xerox Corporation, including our consolidated subsidiaries, and was accumulated and communicated to the Company’s management, including the principal executive officer and principal financial officer, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.

(b)Changes in Internal Controls

In connection with the evaluation required by paragraph (d) of Rule 13a-15 under the Exchange Act, there was no change identified in our internal control over financial reporting that occurred during the last fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

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PART II — OTHER INFORMATION

ITEM 1 — LEGAL PROCEEDINGS

The information set forth under Note 18 – Contingencies and Litigation contained in the “Notes to Condensed Consolidated Financial Statements” of this Quarterly Report on Form 10-Q is incorporated by reference in answer to this Item.

ITEM 1A — RISK FACTORS

Reference is made to the Risk Factors set forth in Part I, Item 1A of our 2012 Annual Report. The Risk Factors remain applicable from our 2012 Annual Report.

ITEM 2 — UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

(a) Sales of Unregistered Securities during the Quarter ended September 30, 2013

During the quarter ended September 30, 2013, Registrant issued the following securities in transactions that were not registered under the Securities Act of 1933, as amended (the “Act”).

Semi-Annual Director Fees:

a. Securities issued on July 15, 2013: Registrant issued 59,490 deferred stock units (DSUs), representing the right to receive shares of Common stock, par value $1 per share, at a future date.

b. No underwriters participated. The shares were issued to each of the non-employee Directors of Registrant: Glenn A. Britt, Richard J. Harrington, William Curt Hunter, Robert J. Keegan, Robert A. McDonald, Charles Prince, Ann N. Reese, Sara Martinez Tucker and Mary Agnes Wilderotter.

c. The DSUs were issued at a deemed purchase price of $9.835 per DSU (aggregate price $585,084), based upon the market value on the date of issuance, in payment of the semi-annual Director's fees pursuant to Registrant’s 2004 Equity Compensation Plan for Non-Employee Directors.

d. Exemption from registration under the Act was claimed based upon Section 4(2) as a sale by an issuer not involving a public offering.

Dividend Equivalent:

a. Securities issued on July 31, 2013: Registrant issued 4,584 DSUs, representing the right to receive shares of Common stock, par value $1 per share, at a future date.

b. No underwriters participated. The shares were issued to each of the non-employee Directors of Registrant: Glenn A. Britt, Richard J. Harrington, William Curt Hunter, Robert J. Keegan, Robert A. McDonald, Charles Prince, Ann N. Reese, Sara Martinez Tucker and Mary Agnes Wilderotter.

c. The DSUs were issued at a deemed purchase price of $9.11 per DSU (aggregate price $41,760), based upon the market value on the date of record, in payment of the dividend equivalents due to DSU holders pursuant to Registrant’s 2004 Equity Compensation Plan for Non-Employee Directors.

d. Exemption from registration under the Act was claimed based upon Section 4(2) as a sale by an issuer not involving a public offering.

(b) Issuer Purchases of Equity Securities during the Quarter ended September 30, 2013

Repurchases of Xerox Common Stock, par value $1.00 per share include the following:

Board Authorized Share Repurchase Programs:

	Total Number of Shares Purchased	Average Price Paid per Share(1)		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(2)	Maximum Approximate Dollar Value of Share That May Yet Be Purchased Under the Plans or Programs(2)
July 1 through 31	—	$	—	—	$	1,299,242,447
August 1 through 31	7,300,882	10.06		7,300,882	1,225,767,837
September 1 through 30	8,711,128	10.18		8,711,128	1,137,057,176
Total	16,012,010			16,012,010

____________________________

(1) Exclusive of fees and costs.

(2) Of the cumulative $6.0 billion of share repurchase authority previously granted by our Board of Directors, exclusive of fees and expenses, approximately $4.9 billion has been used through September 30, 2013. Repurchases may be made on the open market, or through derivative

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or negotiated transactions. Open-market repurchases will be made in compliance with the Securities and Exchange Commission’s Rule 10b-18, and are subject to market conditions, as well as applicable legal and other considerations.

Repurchases Related to Stock Compensation Programs⁽¹⁾:

	Total Number of Shares Purchased	Average Price Paid per Share(2)		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs	Maximum That May Be Purchased under the Plans or Programs
July 1 through 31	5,016,567	$	9.24	n/a	n/a
August 1 through 31	—	—		n/a	n/a
September 1 through 30	33,023	9.98		n/a	n/a
Total	5,049,590

 ____________________________

(1) These repurchases are made under a provision in our restricted stock compensation programs for the indirect repurchase of shares through a net-settlement feature upon the vesting of shares in order to satisfy minimum statutory tax-withholding requirements.

(2) Exclusive of fees and costs.

ITEM 6 — EXHIBITS

3(a)	Restated Certificate of Incorporation of Registrant filed with the Department of State of New York on February 21, 2013.
	Incorporated by reference to Exhibit 3(a) to Registrant’s Annual Report on Form 10-K dated for the fiscal year ended December 31, 2012.
3(b)	By-Laws of Registrant, as amended through May 21, 2009.
	Incorporated by reference to Exhibit 3(b) to Registrant’s Current Report on Form 8-K dated May 21, 2009.
10(j)(1)	2013 Amendment and Restatement of Registrant's Universal Life Plan.
10(j)(2)	Participation Agreement for Registrant's Universal Life Plan.
12	Computation of Ratio of Earnings to Fixed Charges.
31(a)	Certification of CEO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
31(b)	Certification of CFO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
32	Certification of CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.CAL	XBRL Taxonomy Extension Calculation Linkbase.
101.DEF	XBRL Taxonomy Extension Definition Linkbase.
101.INS	XBRL Instance Document.
101.LAB	XBRL Taxonomy Extension Label Linkbase.
101.PRE	XBRL Taxonomy Extension Presentation Linkbase.
101.SCH	XBRL Taxonomy Extension Schema Linkbase.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

XEROX CORPORATION (Registrant)
By:	/S/ JOSEPH H. MANCINI, JR.
	Joseph H. Mancini, Jr. Vice President and Chief Accounting Officer (Principal Accounting Officer)

Date: October 31, 2013

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EXHIBIT INDEX

3(a)	Restated Certificate of Incorporation of Registrant filed with the Department of State of New York on February 21, 2013.
	Incorporated by reference to Exhibit 3(a) to Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2012.
3(b)	By-Laws of Registrant, as amended through May 21, 2009.
	Incorporated by reference to Exhibit 3(b) to Registrant’s Current Report on Form 8-K dated May 21, 2009.
10(j)(1)	2013 Amendment and Restatement of Registrant's Universal Life Plan.
10(j)(2)	Participation Agreement for Registrant's Universal Life Plan.
12	Computation of Ratio of Earnings to Fixed Charges.
31(a)	Certification of CEO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
31(b)	Certification of CFO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
32	Certification of CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.CAL	XBRL Taxonomy Extension Calculation Linkbase.
101.DEF	XBRL Taxonomy Extension Definition Linkbase.
101.INS	XBRL Instance Document.
101.LAB	XBRL Taxonomy Extension Label Linkbase.
101.PRE	XBRL Taxonomy Extension Presentation Linkbase.
101.SCH	XBRL Taxonomy Extension Schema Linkbase.

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EX-10.J.1

EXHIBIT 10(j)(1)

XEROX UNIVERSAL LIFE PLAN

2013 Amendment and Restatement

(Original Effective Date: July 1, 2003)

Article I

Definitions

For the purposes hereof, unless otherwise required by the context, the following phrases or terms shall have the following meanings:

1.1    “Actively at Work” shall mean a Participant’s employment at a scheduled or actual rate of 30 hours or more per week with the Company.

1.2    “Administrator” shall mean the Vice President of the Company having responsibility for human resource matters, or his or her designee. The Administrator will manage and administer the Plan in accordance with the provisions of Article VII of this Plan.

1.3    “Beneficiary” shall mean the person(s), trust(s), or the estate of a Participant, entitled to receive any benefits under this Plan upon the death of a Participant.

1.4    “Beneficiary Designation” shall mean the designation of a Beneficiary by the Participant on a form and in the manner acceptable to the Insurer and Administrator. A Beneficiary under the Plan shall be the Beneficiary named on the last valid designation on file with the Company or Insurer.

1.5    “Cash Surrender Value” shall be credited each year in accordance with the amount allocated under the contract as provided under the Insurance Policy with interest, appreciation and loss, as applicable, in connection with the funds selected and made available under the Insurance Policy.

1.6    “Change of Beneficiary” shall mean the act of changing a Beneficiary on a Change of Beneficiary Designation form to another individual, trust or estate of the Participant using a form acceptable to the Insurer and Administrator. The consent of a Beneficiary to change a Beneficiary shall not be required. The proper designation of a Beneficiary shall be the Beneficiary as designated on the last Change of Beneficiary Designation form on file with the Insurer or the Company.

1.7    “CLIP” shall mean the Xerox Corporation Contributory Life Insurance Program.

1.8    “Company” shall mean Xerox Corporation.

1.9    “Death Benefit” shall mean the Face Amount of life insurance provided by the Plan on the life of each Participant and any accumulated Cash Surrender Value less any outstanding loan balance.

1.10    “Disabled" or "Disability” shall mean those Employees who have been determined under procedures established under the Xerox Corporation Long-Term Disability Income Plan and the HR Policy defining Short-Term Disability to be disabled as that term is defined in such Plan or HR Policy, respectively.

1.11    “Effective Date of Coverage” shall mean the date, determined under Article II, that a Participant becomes covered under an Insurance Policy.

1.12    “Eligible Employee” shall mean each Employee who was an active Participant of the CLIP and who was Actively at Work on July 1, 2003, and each additional classification of Eligible Employees that are designated by the Administrator as participants under the Plan and are listed as Participants in Schedule A.

1.13    “Employee” shall mean any person who is an employee of the Company, as determined by the personnel policies of the Company, and is designated as such in the books and records of the Company. Any individual who was excluded under the Plan because the Company or its personnel policies classified such individual as an independent contractor, leased employee, temporary employee, supplemental contract worker, consultant, agent or self-employed shall remain excluded even if such individual is later determined to be a common law employee (unless the Plan is amended to provide coverage for such individual). Only individuals who are United States citizens may participate in this Plan. Ex-patriates and foreign nationals may participate subject to the approval of the Insurer.

1.14    “Face Amount” shall mean the total amount of life insurance protection provided by the Plan on the life of each Participant.

1.15    “Guaranteed Issue Amount” shall mean the maximum Face Amount of coverage provided under the Insurance Policy before the Insurer would require a Participant to complete a health questionnaire with respect to the Participant’s current health condition.

1.16    “Insurer” shall mean the insurance company selected by the Administrator to provide the Insurance Policy under the Plan.

1.17    “Insurance Policy” shall mean the Group Variable Universal Life insurance policy that shall be automatically renewable at the beginning of each Plan Year and that provides the insured benefit under this Plan.

1.18    “Participant” shall mean an Employee who is eligible to participate in this Plan as provided in Article II.

1.19    “Participation Agreement” shall mean the agreement(s) attached hereto as Schedule B between the Eligible Employee and the Company setting forth the particular terms, rights and obligations that apply only to the Eligible Employee with whom the Participation Agreement is made.

1.20    "Plan" shall mean this Xerox Universal Life Plan, which shall be evidenced by this instrument, by each Participation Agreement and by the Metropolitan Life Insurance Company GVUL Plan Agreement which is hereby incorporated by reference.

1.21    “Salary” shall mean the annual rate of pay as of July 1 paid to the Participant for services to the Company and shall include any voluntary pre-tax deferrals under a plan sponsored by the Company including amounts under Internal Revenue Code Sections 125, 132(f), and 4.02(g)(3).

Article II

Eligibility and Effective Date of Coverage

2.1    Each Eligible Employee shall become covered under an Insurance Policy on an Effective Date of Coverage as determined below:

(a)    Each Eligible Employee, who was a participant in the CLIP and who was Actively at Work on July 1, 2003, shall become covered under an Insurance Policy on August 1, provided the premium and a properly completed application are received by the Insurer in connection with the Insurance Policy no later than August 1, 2003. In the event of the Employee's death during the month of July 2003, such Employee shall receive a benefit equal to his or her current level of CLIP coverage.

(b)    For each Employee who becomes an Eligible Employee, coverage under an Insurance Policy shall begin on the first day of the month following the date such individual is designated as an Eligible Employee and a properly completed application is timely received by the Insurer in connection with the Insurance Policy (provided such application is received within the 60-day period following the date such application is mailed to the Employee).

2

(c)    For each Eligible Employee who is hired as an Eligible Employee, coverage under an Insurance Policy shall begin on the first of the month coincident with or next following such Eligible Employee’s date of hire and the timely receipt of a properly completed application by the Insurer (provided such application is received within the 60-day period following the date such application is mailed to the Employee).

2.2    Each Eligible Employee must be Actively at Work on the date an application is signed by the Participant. If an Eligible Employee is not Actively at Work on the date an application is signed, then the Effective Date of Coverage (as determined under Section 2.1) may not begin until the Eligible Employee is Actively at Work.

2.3    If a Participant has met the requirements for eligibility under the Plan and thereafter becomes ineligible under the terms of the Plan and Insurance Policy, then such Participant will no longer be covered by the Plan or Insurance Policy subject to the discretion of the Plan Administrator. Nothing in the Plan shall be interpreted to limit, in any way, the right of the Participant to continue coverage if such continuation is provided for under the Insurance Policy where such continuation is unrelated to the individual’s employment or eligibility with the Company.

2.4    As a condition of participation, each eligible individual shall complete, execute, and return to the Administrator a signed and executed Participation Agreement in the form approved by the Administrator and will comply with such further conditions as may be established by and in the sole discretion of the Administrator. A copy of the Agreement for each Participant under the Plan shall be attached to and become a part of this Plan.

2.5    In the event the Insurer or Administrator classifies, in error, an individual as being eligible for the Plan, or in the event an individual has not been approved for coverage under the Plan, or in the event coverage is extended to an individual based on incorrect information, premiums which have been paid on behalf of such individual shall be refunded and coverage will not have been nor will be effective and in force.

2.6    An Eligible Employee shall only be provided with an application to participate in the Plan at the time of initial eligibility. If the Employee declines coverage or does not complete an application within the time required by Section 2.1, such Employee shall be deemed to have irrevocably elected not to participate in the Plan and shall have no further opportunity to do so.

2.7    In the event that coverage will be delayed because the Insurer has not approved the coverage under the Insurance Policy in excess of the Guaranteed Issue Amount, an amount of coverage up to the Guaranteed Issue Amount will be effective for such Eligible Employee provided the Insurer is in receipt of the application.

2.8    In the event an Eligible Employee who was an active Participant in the CLIP is Disabled on July 1, 2003, and such Employee has not completed an application for coverage under the Plan, the Guaranteed Issue Amount shall be equal to the value of the Employee’s coverage under the CLIP. In the event an Eligible Employee who was an active Participant in the CLIP has become disabled during the application period (the 60-day period beginning on the Employee’s initial date of eligibility) after signing the application, the Guaranteed Issue Amount shall be equal to the coverage as provided in 3.1(a).

Article III

Procurement of Insurance Policy

3.1    The Company, on behalf of the Participant, shall provide the Participant with the opportunity to apply to the Insurer for an Insurance Policy, in which the Participant shall have ownership rights and with the following provisions:

3

(a)    Pre-retirement Coverageshall be the greater of (i) or (ii).

In the event a Participant dies while in active service of the Company, and prior to the date of retirement within the meaning provided under the Xerox Corporation Retirement Income Guarantee Plan, the amount of Pre-retirement Coverage under the Insurance Policy and payable to a Beneficiary shall equal the greater of (i) the Death Benefit payable to the Employee’s Beneficiary under the prior CLIP as of June 30, 2003 including the amount of Cash Surrender Value under the Insurance Policy or (ii) Salary multiplied by 3 including the amount of Cash Surrender Value under the Insurance Policy.

(b)    Post-retirement Target Coverage

Participants will have the option to continue coverage after termination of employment as provided in the Insurance Policy by paying premiums or using the Cash Surrender Value to cover the cost of insurance. For Participants who were in the CLIP, the Company will make additional investment contributions as provided in the Participation Agreement. The additional investment contributions will provide sufficient Cash Surrender Value at retirement age 65 or 10 years from the Xerox Universal Life Plan issue date, which ever is later, based on stated assumptions, to continue the Participant’s share of the CLIP death benefit after retirement. The length of time the actual Face Amount can be supported will depend on the performance of the underlying investment vehicle(s). Upon retirement, for prior CLIP Participants, if such Participants had been receiving XUL coverage equal to their prior CLIP level in effect on June 30, 2003, such coverage level will continue. For Participants who were in the CLIP and were covered at Salary multiplied by 3, upon retirement, coverage will equal their prior CLIP level in effect on June 30, 2003.

(c)    Increasing Coverage Amounts; Maximum Amount of Plan Coverage

The Amounts described in (a) above are the amounts of coverage provided by the Company subject to the Insurer’s coverage limits and underwriting requirements. In addition, if the Salary of any Participant increases, the coverage under the Plan shall increase on July 1 subject to the Insurer’s coverage limits and underwriting requirements. The Insurer may require that the Participant answer medical inquiries about his current health condition. The Plan shall not provide for an increase in coverage due to increases in Salary if the Participant fails to cooperate with the Insurer or the Insurer does not approve the increase.

(d)    Cessation of Company Contributions

The Company shall make premium contributions to cover the premium on behalf of each Participant as may be required in the Insurance Policy to provide the amount of coverage described in this Article. Contributions will be made until the earlier of termination of employment or retirement under the Xerox Corporation Retirement Income Guarantee Plan. For Participants who were in the CLIP and are retirement eligible upon termination, premium investment contributions will continue until retirement age 65 or 10 years from the Xerox Universal Life Plan issue date, whichever is later.

3.2    If a Participant does not cooperate in the securing of such insurance, or if he or she is for any reason unable to obtain insurance in the specified amount on his or her life, the Company shall have no further obligation to Participant under the Plan and such Participant’s Participation Agreement shall terminate.

3.3    The Participant shall have full ownership rights in any Insurance Policy acquired on Participant’s life.

Article IV

Beneficiary

4.1    The Participant shall designate his or her Beneficiary to receive benefits under the Plan on a Beneficiary Designation form approved by the Insurer. If more than one Beneficiary is named, the shares and the preference of each shall be distributed as indicated or on a pro rata basis if not otherwise instructed.

4

4.2    The Participant may terminate, alter or amend the Beneficiary Designation form as provided in the Insurance Policy. No change in Beneficiary shall be effective until received and acknowledged in writing by the Insurer.

4.3    Any payment made by the Insurer in accordance with the most recent Beneficiary Designation form filed with the Company and the Insurer shall fully discharge the Insurer from all further obligations with respect to such payment.

4.4    The Beneficiary may elect any settlement option that is offered under the Insurance Policies with respect to his or her portion of the Death Benefit proceeds.

Article V

Other Policy Provisions

5.1    To the extent provided in the Insurance Policy, a Participant may elect a loan or withdrawal of amounts under the Insurance Policy that is subject to a loan or withdrawal. The Insurer shall be obligated to provide sufficient communication regarding these rights to Participants.

5.2    A Participant may decline coverage under this Plan by filing a written notice to the Company and Insurer at any time declining such coverage. Such notice shall be irrevocable.

5.3    Nothing contained in this Plan or the Participation Agreement or Insurance Policy shall be construed as a contract of employment between the Company and a Participant, or as a right of any Participant to be continued in the employment of the Company, or as a limitation of the right of the Company to discharge any of its employees, with or without cause.

5.4    The Insurer shall be responsible for adjudicating all claims under the Plan arising out of the Insurance Policy. The Company shall not administer or review any claim that is the jurisdiction of the Insurer.

Article VI

Termination, Amendment, Modification or Supplement of Plan

6.1    The Company reserves the right to totally or partially amend, modify or supplement this Plan or any Participation Agreement at any time and for any reason. Any amendment, modification or supplement shall be in writing and signed by the Vice President of the Company having responsibility for Human Resources. Changes to the Insurance Policy shall be subject to the terms of the Policy and no such amendment or change may occur to the Policy unless the amendment, modification or change is written and signed by the Insurer 30 days prior to the effective date of said change.

6.2    The Company reserves the right to terminate the Plan and any Participation Agreement in whole or in part, provided, however, and subject to the terms of the Insurance Policy no such termination shall adversely impact a Participant’s right to continue insurance coverage at the Participant’s own expense in accordance with the terms of the Insurance Policy.

6.3    If a termination of the Plan occurs, the obligation of the Company or a Participant to make any premium payments shall, subject to the Insurance Policy, cease and the rights of the Company and the Participant shall be controlled by this Article VI and the Insurance Policy. Participant rights under the Insurance Policy shall be determined with reference to such Policy and may include notice and contract rights.

5

Article VII

Administration of the Plan

7.1    The sole right of construction, interpretation and general administration of the Plan shall be vested in the Administrator. The sole right of construction, interpretation, and general administration of the Insurance Policy shall be vested in the Insurer.

7.2    The Insurer shall establish rules, forms and procedures for the administration of the Policy from time to time, and the Administrator shall establish rules, forms and procedures for the administration of the Plan from time to time. The Administrator may employ agents to carry out non-fiduciary as well as fiduciary responsibilities with respect to the Plan. The Administrator shall have the exclusive right to interpret the Plan, determine all questions of fact and determine eligibility under the Plan, and to decide any and all matters arising there under or in connection with the administration of the Plan. The Insurer shall be responsible for establishing a claims procedure for claims under the Insurance Policy. The Insurer shall be solely responsible for interpreting the Insurance Policy and administering such Policy under applicable law.

Article VIII

Indemnification

To the extent permitted by law, the Company shall indemnify and hold harmless the Administrator and any designee of the Administrator but only if employed by the Company, against any and all claims, losses, damages, expenses and liabilities arising from any act or failure to act that constitutes or is alleged to constitute a breach of such person's responsibilities in connection with the Plan under the Employee Retirement Income Security Act of 1974, as amended ("ERISA") or any other law, unless the same is determined to be due to gross negligence, willful misconduct, or willful failure to act.

Article IX

Miscellaneous

9.1    Any notice which shall or may be given under this Plan or an assignment shall be in writing and shall be mailed by United States Mail, postage prepaid. If notice is to be given to the Company, such notice shall be addressed to the Company at its general offices:

Xerox Corporation

45 Glover Avenue

Norwalk, CT 06856-4505

marked for the attention of the Administrator, Xerox Universal Life Plan; or if notice to a Participant, addressed to the most recent address shown on the Company’s personnel records.

9.2    Any party may change the address to which notices shall be mailed from time to time by giving written notice of such new address.

9.3    The Plan shall be binding upon the Company and its successors and assigns, and upon a Participant, his or her beneficiary, heirs, executors and administrators.

9.4    This Plan shall be construed and governed in all respects under and by the laws of the State of New York, except to the extent preempted by federal law. If any provision of this Plan shall be held by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions hereof shall continue to be fully effective.

6

Any action in connection with the Plan by an Employee or beneficiary may only be brought in Federal District Court in Monroe County, New York.

9.5    Any action brought in state or federal court (other than an alleged breach of fiduciary duty action which shall be governed by the terms of ERISA Section 413) must be commenced within one year after the cause of action accrues. This one-year limitation period includes, but is not limited to, any action for alleged: wrongful denial of Plan benefits, and any wrongful interference, modification, or termination of Plan benefits, rights, or features.

9.6    A lawyer engaged by the Plan or by a Plan fiduciary shall not be deemed, by virtue of that engagement, to represent a Plan participant. A lawyer engaged by any party to provide advice or assistance regarding settlor matters shall not be deemed, by virtue of that engagement, to represent the Plan, a Plan fiduciary, or a Plan participant. A fiduciary for the Plan shall not be obligated to disclose to any Plan participant or other party any otherwise-privileged communication between the fiduciary and a lawyer for the Plan or the fiduciary. A lawyer for the Plan or for a Plan fiduciary shall not be obligated to disclose to any Plan participant or other party any otherwise privileged communication between the lawyer and the Plan or a Plan fiduciary. Legal advice provided to the Plan or a Plan fiduciary belongs to the Plan or the fiduciary, not the Plan participants.

The provisions set forth above (i) apply regardless of whether the lawyer’s fees are paid by the Plan, and (ii) do not prevent a lawyer from representing both a fiduciary or the Plan, and the employer, in connection with the same matter (whether at the same time or at different times).

9.7    Headings and subheadings in this Plan are inserted for convenience and reference only and do not constitute any part of this Plan.

9.8    Neither the Plan, the Insurer, the Administrator nor the Company is responsible for any tax that may become due and payable with respect to any benefit provided under the Plan. The sole responsibility for paying a tax on benefits provided herein belongs to the Participant regardless of whether tax was withheld on income or reported as taxable to the Participant.

IN WITNESS WHEREOF, the Company has caused this 2013 Amendment and Restatement to be executed by its duly authorized officer this 26th day of August, 2013.

XEROX CORPORATION
By	Tom Maddison
	Senior Vice President, Human Resources

7

Schedule A

XEROX UNIVERSAL LIFE PLAN

Plan Participants

→    Active CLIP Participants as of July 1, 2003

→    Other active Band X and Level E U.S. employees as of July 1, 2003 and thereafter

→    Any other employee designated as a Participant by the Administrator and approved by the Insurer

8

EX-10.J.2

EXHIBIT 10(j)(2)

Schedule B

XEROX UNIVERSAL LIFE PLAN

PARTICIPATION AGREEMENT

Section I    Personal Information

Please type or print clearly.

First Name, M.I., Last Name
	Business Telephone
Street Address (Including Apt., Suite, etc.)
City, State, Zip
		Social Security Number

Section II    Acknowledgement & Agreement

_____ Yes, I acknowledge that I have received and reviewed a copy of the Xerox Universal Life Plan as may be amended from time to time, and I hereby agree to participate under the terms thereof. By electing coverage under this Plan, I am also waiving Company-paid coverage under the Xerox Corporation Life Insurance Plan.

_____ No, I elect not to participate in the Xerox Universal Life Plan.

Section III    Employee Signature

I understand that my election to decline coverage under the Xerox Universal Life Plan shall be irrevocable. I also understand that coverage under this Plan is subject to the Insurer’s coverage limits and underwriting requirements and that the Insurer may require me to answer medical inquiries to receive coverage or increases in coverage. I understand that if I do not cooperate or am otherwise unable to obtain insurance in the specified amount from the Insurer that Xerox shall have no further obligation under the Plan.

I understand that any premiums paid by Xerox will be added to my taxable income and that it is my sole responsibility to pay the taxes on such amounts.

I understand that Xerox intends this Plan to be permanent but can and does reserve the right to amend or terminate the Plan at any time and for any reason.

Signature of Employee Month / Day / Year

EX-12

EXHIBIT 12

COMPUTATION OF RATIO OF EARNINGS TO FIXED CHARGES

The ratio of earnings to fixed charges, the ratio of earnings to combined fixed charges and preferred stock dividends, as well as any deficiency of earnings are determined using the following applicable factors:

Earnings available for fixed chargesare calculated first, by determining the sum of: (a) income from continuing operations before income taxes and equity income; (b) distributed equity income; (c) fixed charges, as defined below; and (d) amortization of capitalized interest, if any. From this total, we subtract capitalized interest and net income attributable to noncontrolling interests.

Fixed chargesare calculated as the sum of: (a) interest costs (both expensed and capitalized); (b) amortization of debt expense and discount or premium relating to any indebtedness; and (c) that portion of rental expense that is representative of the interest factor.

Preferred stock dividends used in the ratio of earnings to combined fixed charges and preferred stock dividends consist of the amount of pre-tax earnings required to cover dividends paid on our Series A convertible preferred stock.

	Three Months Ended September 30,						Nine Months Ended September 30,
(in millions)	2013			2012			2013			2012
Fixed Charges:
Interest expense	$	100		$	105		$	308		$	325
Capitalized interest	—			3			3			11
Portion of rental expense which represents interest factor	69			53			188			167
Total Fixed Charges	$	169		$	161		$	499		$	503
Earnings Available for Fixed Charges:
Pre-tax income	$	335		$	314		$	967		$	966
Add: Distributed equity income of affiliated companies	2			2			41			38
Add: Fixed charges	169			161			499			503
Less: Capitalized interest	—			(3		)	(3		)	(11		)
Less: Net income-noncontrolling interests	(5		)	(6		)	(15		)	(20		)
Total Earnings Available for Fixed Charges	$	501		$	468		$	1,489		$	1,476
Ratio of Earnings to Fixed Charges	2.96			2.91			2.98			2.93
Computation of Ratio of Earnings to Combined Fixed Charges and Preferred Stock Dividends:
Fixed Charges:
Interest expense	$	100		$	105		$	308		$	325
Capitalized interest	—			3			3			11
Portion of rental expense which represents interest factor	69			53			188			167
Total Fixed Charges before preferred stock dividends pre-tax income requirements	169			161			499			503
Preferred stock dividends pre-tax income requirements	10			10			29			29
Total Combined Fixed Charges and Preferred Stock Dividends	$	179		$	171		$	528		$	532
Earnings Available for Fixed Charges:
Pre-tax income	$	335		$	314		$	967		$	966
Add: Distributed equity income of affiliated companies	2			2			41			38
Add: Fixed charges before preferred stock dividends	169			161			499			503
Less: Capitalized interest	—			(3		)	(3		)	(11		)
Less: Net income-noncontrolling interests	(5		)	(6		)	(15		)	(20		)
Total Earnings Available for Fixed Charges and Preferred Stock Dividends	$	501		$	468		$	1,489		$	1,476
Ratio of Earnings to Fixed Charges and Preferred Stock Dividends	2.80			2.74			2.82			2.77

EX-31.A

EXHIBIT 31(a)

CEO CERTIFICATIONS

I, Ursula M. Burns, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Xerox Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

October 31, 2013

/S/  URSULA M. BURNS

Ursula M. Burns

Principal Executive Officer

EX-31.B

EXHIBIT 31(b)

CFO CERTIFICATIONS

I, Kathryn A. Mikells, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Xerox Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

October 31, 2013

/S/ KATHRYN A. MIKELLS

Kathryn A. Mikells
Principal Financial Officer  

EX-32

EXHIBIT 32

CERTIFICATION OF CEO AND CFO PURSUANT TO 18 U.S.C. § 1350,

AS ADOPTED PURSUANT TO § 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Form 10-Q of Xerox Corporation, a New York corporation (the “Company”), for the quarter ending September 30, 2013, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), Ursula M. Burns, Chairman of the Board and Chief Executive Officer of the Company, and Kathryn A. Mikells, Executive Vice President and Chief Financial Officer of the Company, each hereby certifies, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, to the best of his/her knowledge, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/S/  URSULA M. BURNS

Ursula M. Burns

Chief Executive Officer            

October 31, 2013

/S/  KATHRYN A. MIKELLS

Kathryn A. Mikells

Chief Financial Officer            

October 31, 2013

This certification accompanies this Report pursuant to § 906 of the Sarbanes-Oxley Act of 2002 and shall not, except to the extent required by the Sarbanes-Oxley Act of 2002, be deemed filed by the Company for purposes of § 18 of the Securities Exchange Act of 1934, as amended.

A signed original of this written statement required by § 906 has been provided to Xerox Corporation and will be retained by Xerox Corporation and furnished to the Securities and Exchange Commission or its staff upon request.

XML

Financial Instruments

9 Months Ended

Sep. 30, 2013

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Financial Instruments

Financial Instruments

Interest Rate Risk Management

We may use interest rate swap agreements to manage our interest rate exposure and to achieve a desired proportion of variable and fixed rate debt. These derivatives may be designated as fair value hedges or cash flow hedges depending on the nature of the risk being hedged.

At September 30,2013 and December 31, 2012, we did not have any interest rate swaps outstanding.

Foreign Exchange Risk Management

We are a global company that is exposed to foreign currency exchange rate fluctuations in the normal course of our business. As a part of our foreign exchange risk management strategy, we use derivative instruments, primarily forward contracts and purchased option contracts, to hedge the following foreign currency exposures, thereby reducing volatility of earnings or protecting fair values of assets and liabilities:

• Foreign currency-denominated assets and liabilities

• Forecasted purchases and sales in foreign currency

Summary of Foreign Exchange Hedging Positions

At September 30, 2013, we had outstanding forward exchange and purchased option contracts with gross notional values of $2,826, which is reflective of the amounts that are normally outstanding at any point during the year. Approximately 81% of these contracts mature within three months, 10% in three to six months and 9% in six to twelve months.

The following is a summary of the primary hedging positions and corresponding fair values as of September 30, 2013:

Currency Hedged (Buy/Sell)	Gross Notional Value		Fair  Value Asset (Liability)(1)
Japanese Yen/U.S. Dollar	$	574	$	(10	)
U.S. Dollar/Euro	513		(9		)
Euro/U.K. Pound Sterling	383		(2		)
Japanese Yen/Euro	367		(16		)
U.K. Pound Sterling/U.S. Dollar	242		—
U.K. Pound Sterling/Euro	146		2
Canadian Dollar/Euro	97		—
Euro/U.S. Dollar	92		1
Mexican Peso/U.S. Dollar	67		(1		)
Indian Rupee/U.S. Dollar	54		(1		)
Philippine Peso/U.S. Dollar	47		—
U.S. Dollar/Japanese Yen	38		—
Euro/Danish Krone	28		—
U.S. Dollar/Peruvian Nuevo Sol	26		—
All Other	152		—
Total Foreign Exchange Hedging	$	2,826	$	(36	)

__________________

(1) Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at September 30, 2013.

Foreign Currency Cash Flow Hedges

We designate a portion of our foreign currency derivative contracts as cash flow hedges of our foreign currency-denominated inventory purchases, sales and expenses. No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain or loss was included in the assessment of hedge effectiveness. The net liability fair value of these contracts was $33 and $48 as of September 30, 2013 and December 31, 2012, respectively.

Summary of Derivative Instruments Fair Value

The following table provides a summary of the fair value amounts of our derivative instruments:

Designation of Derivatives	Balance Sheet Location	September 30, 2013			December 31, 2012
Derivatives Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	4		$	3
	Other current liabilities	(37		)	(51		)
	Net Designated Derivative Liability	$	(33	)	$	(48	)
Derivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	7		$	8
	Other current liabilities	(10		)	(31		)
	Net Undesignated Derivative Asset (Liability)	$	(3	)	$	(23	)
Summary of Derivatives	Total Derivative Assets	$	11		$	11
	Total Derivative Liabilities	(47		)	(82		)
	Net Derivative Liability	$	(36	)	$	(71	)

Summary of Derivative Instruments Gains (Losses)

Derivative gains (losses) affect the income statement based on whether such derivatives are designated as hedges of underlying exposures. The following is a summary of derivative gains (losses).

Designated Derivative Instruments Gains (Losses): The following tables provide a summary of gains (losses) on derivative instruments:

Derivatives in Cash Flow Hedging Relationships	Derivative Gain (Loss) Recognized in OCI (Effective Portion) Three Months Ended September 30,					Location of Derivative Gain (Loss) Reclassified from AOCI into Income (Effective Portion)	Gain (Loss) Reclassified from AOCI to Income (Effective Portion) Three Months Ended September 30,
	2013			2012			2013			2012
Foreign exchange contracts – forwards	$	(13	)	$	8	Cost of sales	$	(35	)	$	8
Derivatives in Cash Flow Hedging Relationships	Derivative Gain (Loss) Recognized in OCI (Effective Portion) Nine Months Ended September 30,					Location of Derivative Gain (Loss) Reclassified from AOCI into Income (Effective Portion)	Gain (Loss) Reclassified from AOCI to Income (Effective Portion) Nine Months Ended September 30,
	2013			2012			2013			2012
Foreign exchange contracts – forwards	$	(81	)	$	16	Cost of sales	$	(89	)	$	29

No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain (loss) was included in the assessment of hedge effectiveness. In addition, no amount was recorded for an underlying exposure that did not occur or was not expected to occur.

At September 30, 2013, net after-tax losses of $33 were recorded in accumulated other comprehensive loss associated with our cash flow hedging activity. The entire balance is expected to be reclassified into net income within the next 12 months, providing an offsetting economic impact against the underlying anticipated transactions.

Non-Designated Derivative Instruments Gains (Losses)

Non-designated derivative instruments are primarily instruments used to hedge foreign currency-denominated assets and liabilities. They are not designated as hedges since there is a natural offset for the re-measurement of the underlying foreign currency-denominated asset or liability.

The following table provides a summary of gains (losses) on non-designated derivative instruments:

Derivatives NOT Designated as Hedging Instruments		Three Months Ended September 30,						Nine Months Ended September 30,
	Location of Derivative Gain (Loss)	2013			2012			2013			2012
Foreign exchange contracts – forwards	Other expense – Currency losses, net	$	(12	)	$	(6	)	$	(45	)	$	(1	)

During the three and nine months ended September 30, 2013, Currency gains, net were $0 and $7, respectively. During the three and nine months ended September 30, 2012, Currency gains/losses, net were less than $1, respectively. Net Currency gains and losses are included in Other expenses, net and include the mark-to market adjustments of the derivatives not designated as hedging instruments and the related cost of those derivatives, as well as the re-measurement of foreign currency-denominated assets and liabilities.

XML

Financial Instruments, Summary of Derivative Instruments Fair Value (Details) (Foreign exchange contracts - forwards [Member], USD $) In Millions, unless otherwise specified	Sep. 30, 2013	Dec. 31, 2012
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Net Derivative Asset (Liability)	$ (36)	$ (71)
Other current assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	11	11
Other current liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	(47)	(82)
Derivatives Designated as Hedging Instruments [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Net Derivative Asset (Liability)	(33)	(48)
Derivatives Designated as Hedging Instruments [Member] | Other current assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	4	3
Derivatives Designated as Hedging Instruments [Member] | Other current liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	(37)	(51)
Not Designated as Hedging Instrument [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Net Derivative Asset (Liability)	(3)	(23)
Not Designated as Hedging Instrument [Member] | Other current assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	7	8
Not Designated as Hedging Instrument [Member] | Other current liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	$ (10)	$ (31)

XML

Condensed Consolidated Balance Sheets (USD $) In Millions, except Share data in Thousands, unless otherwise specified	Sep. 30, 2013	Dec. 31, 2012
Assets
Cash and cash equivalents	$ 948	$ 1,246
Accounts receivable, net	2,989	2,866
Billed portion of finance receivables, net	138	152
Finance receivables, net	1,584	1,836
Inventories	1,152	1,011
Other current assets	1,259	1,162
Total current assets	8,070	8,273
Finance receivables due after one year, net	2,957	3,325
Equipment on operating leases, net	533	535
Land, buildings and equipment, net	1,485	1,556
Investments in affiliates, at equity	1,329	1,381
Intangible assets, net	2,586	2,783
Goodwill	9,169	9,062
Deferred tax assets, long-term	643	763
Other long-term assets	2,244	2,337
Total Assets	29,016	30,015
Liabilities and Equity
Short-term debt and current portion of long-term debt	1,135	1,042
Accounts payable	1,589	1,913
Accrued compensation and benefits costs	772	741
Unearned income	483	438
Other current liabilities	1,667	1,776
Total current liabilities	5,646	5,910
Long-term debt	6,406	7,447
Pension and other benefit liabilities	2,833	2,958
Post-retirement medical benefits	847	909
Other long-term liabilities	755	778
Total Liabilities	16,487	18,002
Series A Convertible Preferred Stock	349	349
Common stock	1,247	1,239
Additional paid-in capital	5,630	5,622
Treasury stock, at cost	(162)	(104)
Retained earnings	8,608	7,991
Accumulated other comprehensive loss	(3,277)	(3,227)
Xerox shareholders’ equity	12,046	11,521
Noncontrolling interests	134	143
Total Equity	12,180	11,664
Total Liabilities and Equity	$ 29,016	$ 30,015
Shares of common stock issued (shares)	1,247,126	1,238,696
Treasury stock (shares)	(16,012)	(14,924)
Shares of common stock outstanding (shares)	1,231,114	1,223,772

XML

Divestitures

9 Months Ended

Sep. 30, 2013

Divestitures [Abstract]

Divestitures

Divestitures

During the second quarter 2013, in connection with our decision to exit from the Paper distribution business, we completed the sale of our North American (N.A.) Paper business and entered into an agreement to sell our European Paper business. The decision to exit from the Paper distribution business was largely the result of management's objective to focus more on Services and innovative Document Technology. Net proceeds from the sale of the N.A. Paper business were approximately $10 and are reported as cash flows from investing activities in the Condensed Consolidated Statements of Cash Flows.

As a result of these transactions, we reported these paper-related operations as Discontinued Operations and reclassified their results from the Other segment to Discontinued Operations. All prior periods have accordingly been reclassified to conform to this presentation. The sale of the European Paper business is expected to be completed in the fourth quarter of 2013. The net assets sold or expected to be sold in connection with these transactions are primarily related to working capital (accounts receivables and inventory) utilized in the business. As of September 30, 2013, total net assets held for sale were approximately $47 and are included in Other current assets in the Condensed Consolidated Balance Sheets.

In the second quarter of 2013 we recorded a net pre-tax loss of $23 for the disposition of our N.A. and European Paper businesses. The loss is primarily related to exit and disposal costs associated with these businesses. The disposals are expected to result in a reduction in headcount of approximately 300 employees, primarily in Europe.

The components of Discontinued Operations for the periods presented are as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Revenues	$	82		$	149		$	369		$	493
(Loss) Income from operations	$	(2	)	$	3		$	5		$	15
Loss on disposal	—			—			(23		)	—
Net (Loss) Income Before Income Taxes	(2		)	3			(18		)	15
Income tax expense	—			(1		)	(4		)	(5		)
(Loss) Income From Discontinued Operations, Net of Tax	$	(2	)	$	2		$	(22	)	$	10

* Revenues from discontinued operations for the three months ended September 30, 2013 only reflects revenues from our European Paper business as the sale has not been completed. Revenues from discontinued operations for the nine months ended September 30, 2013 only reflects five months of revenues from our North American Paper business as a result of the completion of the sale on May 31, 2013.

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Segment Reporting (Tables)

9 Months Ended

Sep. 30, 2013

Segment Reporting [Abstract]

Operating segment revenues and profitability

Operating segment revenues and profitability were as follows:

	Three Months Ended September 30,					Nine Months Ended September 30,
	Segment Revenue		Segment Profit (Loss)			Segment Revenue		Segment Profit (Loss)
2013
Services	$	2,944	$	292		$	8,820	$	866
Document Technology	2,159		261			6,557		692
Other	159		(55		)	489		(186		)
Total	$	5,262	$	498		$	15,866	$	1,372
2012
Services	$	2,847	$	269		$	8,474	$	830
Document Technology	2,259		245			6,967		758
Other	169		(66		)	533		(194		)
Total	$	5,275	$	448		$	15,974	$	1,394

Reconciliation to pre-tax income (loss)

	Three Months Ended September 30,						Nine Months Ended September 30,
Reconciliation to Pre-tax Income	2013			2012			2013			2012
Segment Profit	$	498		$	448		$	1,372		$	1,394
Reconciling items:
Restructuring and asset impairment charges	(35		)	(14		)	(60		)	(63		)
Restructuring charges of Fuji Xerox	(3		)	(5		)	(8		)	(15		)
Amortization of intangible assets	(83		)	(82		)	(249		)	(246		)
Litigation matters (Q1 2013 only)	—			—			37			—
Equity in net income of unconsolidated affiliates	(43		)	(34		)	(126		)	(105		)
Other	1			1			1			1
Pre-tax Income	$	335		$	314		$	967		$	966

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Fair Value of Financial Assets and Liabilities, Nonrecurring (Details) (Fair Value, Measurements, Nonrecurring [Member], USD $) In Millions, unless otherwise specified	Sep. 30, 2013	Dec. 31, 2012
Carrying Amount [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Cash and cash equivalents	$ 948	$ 1,246
Accounts receivable, net	2,989	2,866
Short-term debt	1,135	1,042
Long-term debt	6,406	7,447
Fair Value [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Cash and cash equivalents	948	1,246
Accounts receivable, net	2,989	2,866
Short-term debt	1,137	1,051
Long-term debt	$ 6,857	$ 8,040

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Fair Value of Financial Assets and Liabilities

9 Months Ended

Sep. 30, 2013

Fair Value Disclosures [Abstract]

Fair Value of Financial Assets and Liabilities

Fair Value of Financial Assets and Liabilities

The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.

	September 30, 2013		December 31, 2012
Assets:
Foreign exchange contracts-forwards	$	11	$	11
Deferred compensation investments in cash surrender life insurance	85		77
Deferred compensation investments in mutual funds	27		23
Total	$	123	$	111
Liabilities:
Foreign exchange contracts-forwards	$	47	$	82
Deferred compensation plan liabilities	120		110
Total	$	167	$	192

We utilize the income approach to measure the fair value for our derivative assets and liabilities. The income approach uses pricing models that rely on market observable inputs such as yield curves, currency exchange rates and forward prices, and therefore are classified as Level 2.

Fair value for our deferred compensation plan investments in Company-owned life insurance is reflected at cash surrender value. Fair value for our deferred compensation plan investments in mutual funds is based on quoted market prices for actively traded investments similar to those held by the plan. Fair value for deferred compensation plan liabilities is based on the fair value of investments corresponding to employees’ investment selections, based on quoted prices for similar assets in actively traded markets.

Summary of Other Financial Assets and Liabilities Not Measured at Fair Value on a Recurring Basis

The estimated fair values of our other financial assets and liabilities not measured at fair value on a recurring basis were as follows:

	September 30, 2013				December 31, 2012
	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Cash and cash equivalents	$	948	$	948	$	1,246	$	1,246
Accounts receivable, net	2,989		2,989		2,866		2,866
Short-term debt	1,135		1,137		1,042		1,051
Long-term debt	6,406		6,857		7,447		8,040

The fair value amounts for Cash and cash equivalents and Accounts receivable, net, approximate carrying amounts due to the short maturities of these instruments. The fair value of Short- and Long-term debt was estimated based on quoted market prices for publicly-traded securities or on the current rates offered to us for debt of similar maturities. The difference between the fair value and the carrying value represents the theoretical net premium or discount we would pay or receive to retire all debt at such date.

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Investment in Affiliates, at Equity (Details) In Millions, unless otherwise specified	3 Months Ended		9 Months Ended		3 Months Ended						9 Months Ended						3 Months Ended		9 Months Ended
	Sep. 30, 2013 USD ($)	Sep. 30, 2012 USD ($)	Sep. 30, 2013 USD ($)	Sep. 30, 2012 USD ($)	Sep. 30, 2013 Fuji Xerox USD ($)	Sep. 30, 2013 Fuji Xerox JPY (¥)		Sep. 30, 2012 Fuji Xerox USD ($)	Sep. 30, 2012 Fuji Xerox JPY (¥)		Sep. 30, 2013 Fuji Xerox USD ($)	Sep. 30, 2013 Fuji Xerox JPY (¥)		Sep. 30, 2012 Fuji Xerox USD ($)	Sep. 30, 2012 Fuji Xerox JPY (¥)		Sep. 30, 2013 Other investments USD ($)	Sep. 30, 2012 Other investments USD ($)	Sep. 30, 2013 Other investments USD ($)	Sep. 30, 2012 Other investments USD ($)
Schedule of Equity Method Investments [Line Items]
Total Equity in Net Income of Unconsolidated Affiliates	$ 43	$ 34	$ 126	$ 105	$ 40			$ 32			$ 117			$ 97			$ 3	$ 2	$ 9	$ 8
Ownership percentage					25.00%	25.00%					25.00%	25.00%
Summary of Operations:
Revenues					2,909			3,192			8,653			9,586
Costs and expenses					2,670			2,988			7,960			8,928
Income before income taxes					239			204			693			658
Income tax expense					72			68			197			246
Net Income					167			136			496			412
Less: Net income – noncontrolling interests					1			2			4			4
Net Income – Fuji Xerox					$ 166			$ 134			$ 492			$ 408
Weighted Average Exchange Rate (in Yen/USD)						98.89	[1]		78.61	[1]		96.61	[1]		79.47	[1]

[1] Represents Yen/U.S. Dollar exchange rate used to translate.

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Employee Benefit Plans (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended				9 Months Ended
	Sep. 30, 2013		Sep. 30, 2012		Sep. 30, 2013		Sep. 30, 2012
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	$ 0		$ 31		$ 25		$ 50
Amortization of prior service credit	(12)	[1]	(16)	[1]	(34)	[1]	(48)	[1]
Amortization of net actuarial loss	42	[1]	51	[1]	174		135
Pension Benefits
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer					162
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year					33
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	195				195
Retiree Health
Components of Net Periodic Benefit Costs:
Service cost	2		3		7		7
Interest cost	8		9		25		31
Expected return on plan assets	0		0		0		0
Recognized net actuarial loss	0		0		1		1
Amortization of prior service credit	(10)		(10)		(32)		(31)
Recognized curtailment gain					0		0
Recognized settlement loss	0		0		0		0
Defined Benefit Plans	0		2		1		8
Defined contribution plans	0		0		0		0
Net Periodic Benefit Cost	0		2		1		8
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	0		(31)		(36)		(31)
Amortization of prior service credit	10		10		32		31
Amortization of net actuarial loss	0		0		(1)		(1)
Total Recognized in Other Comprehensive Income	10	[2]	(21)	[2]	(5)	[2]	(1)	[2]
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	10		(19)		(4)		7
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer					52
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year					28
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	80				80
U.S. Plans | Pension Benefits
Components of Net Periodic Benefit Costs:
Service cost	2		28		7		84
Interest cost	37		47		109		139
Expected return on plan assets	(41)		(53)		(130)		(157)
Recognized net actuarial loss	2		12		16		39
Amortization of prior service credit	(1)		(6)		(1)		(17)
Recognized curtailment gain					0		0
Recognized settlement loss	20		25		99		55
Defined Benefit Plans	19		53		100		143
Defined contribution plans	15		7		53		22
Net Periodic Benefit Cost	34		60		153		165
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	0		0		11		(19)
Amortization of prior service credit	1		6		1		17
Amortization of net actuarial loss	(22)		(37)		(115)		(94)
Total Recognized in Other Comprehensive Income	(21)	[2]	(31)	[2]	(103)	[2]	(96)
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	13		29		50		69
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer					20
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year					6
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	26				26
Non-U.S. Plans | Pension Benefits
Components of Net Periodic Benefit Costs:
Service cost	24		21		69		62
Interest cost	64		66		193		202
Expected return on plan assets	(78)		(76)		(235)		(229)
Recognized net actuarial loss	20		14		58		40
Amortization of prior service credit	(1)		0		(1)		0
Recognized curtailment gain					(6)		0
Recognized settlement loss	0		0		0		0
Defined Benefit Plans	29		25		78		75
Defined contribution plans	7		10		20		26
Net Periodic Benefit Cost	36		35		98		101
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	0		0		0		0
Amortization of prior service credit	1		0		1		0
Amortization of net actuarial loss	(20)		(14)		(58)		(40)
Total Recognized in Other Comprehensive Income	(19)		(14)		(57)		(40)
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	17		21		41		61
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer					142
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year					27
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	$ 169				$ 169

[1] Reclassified to Total Net Periodic Benefit Cost - refer to Note 14 - Employee Benefit Plans for additional information.

[2] (1)Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 16 - Other Comprehensive Income for related tax effects and the after-tax amounts.

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Segment Reporting, Segment Revenue and Segment Profit (Loss) (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Segment Reporting Information [Line Items]
Primary Reportable Segments, Number			2
Segment Revenue	$ 5,262	$ 5,275	$ 15,866	$ 15,974
Segment Profit (Loss)	498	448	1,372	1,394
Services [Member]
Segment Reporting Information [Line Items]
Segment Revenue	2,944	2,847	8,820	8,474
Segment Profit (Loss)	292	269	866	830
Services [Member] | Outsourcing Offerings [Member]
Segment Reporting Information [Line Items]
Outsourcing Service Offerings, Number			3
Document Technology Segment [Member]
Segment Reporting Information [Line Items]
Segment Revenue	2,159	2,259	6,557	6,967
Segment Profit (Loss)	261	245	692	758
All Other Segments [Member]
Segment Reporting Information [Line Items]
Segment Revenue	159	169	489	533
Segment Profit (Loss)	$ (55)	$ (66)	$ (186)	$ (194)

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Finance Receivables, Net (Tables)

9 Months Ended

Sep. 30, 2013

Finance Receivables, Net [Abstract]

Sales of Finance Receivables

The net impact from the sales of finance receivables on operating cash flows is summarized below:

	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions)	2013			2012		2013			2012
Net cash received for sales of finance receivables(1)	$	384		$	311	$	384		$	311
Impact from prior sales of finance receivables(2)	(84		)	—		(258		)	—
Collections on beneficial interest	16			—		43			—
Estimated Increase to Operating Cash Flows	$	316		$	311	$	169		$	311

____________________________ 

(1) Net of beneficial interest, fees and expenses.

(2) Represents cash that would have been collected if we had not sold finance receivables.

Allowance for Credit Losses on Financing Receivables

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(3)			Total
Balance at December 31, 2012	$	50		$	31		$	85		$	4		$	170
Provision	2			2			9			—			13
Charge-offs	(2		)	(4		)	(15		)	—			(21		)
Recoveries and other(1)	1			—			(3		)	—			(2		)
Balance at March 31, 2013	$	51		$	29		$	76		$	4		$	160
Provision	6			3			10			2			21
Charge-offs	(2		)	(3		)	(14		)	(1		)	(20		)
Recoveries and other(1)	(1		)	—			2			—			1
Balance at June 30, 2013	$	54		$	29		$	74		$	5		$	162
Provision	3			3			12			1			19
Charge-offs	(3		)	(4		)	(12		)	—			(19		)
Recoveries and other(1)	1			2			2			(1		)	4
Sale of finance receivables	(12		)	—			—			—			(12		)
Balance at September 30, 2013	$	43		$	30		$	76		$	5		$	154
Finance receivables as of September 30, 2013 collectively evaluated for impairment(2)	$	1,587		$	696		$	2,279		$	270		$	4,832
Balance at December 31, 2011	$	75		$	33		$	91		$	2		$	201
Provision	2			1			12			—			15
Charge-offs	(4		)	(3		)	(12		)	—			(19		)
Recoveries and other(1)	1			2			2			1			6
Balance at March 31, 2012	$	74		$	33		$	93		$	3		$	203
Provision	3			2			11			1			17
Charge-offs	(5		)	(4		)	(15		)	—			(24		)
Recoveries and other(1)	1			—			(6		)	(1		)	(6		)
Balance at June 30, 2012	$	73		$	31		$	83		$	3		$	190
Provision	3			3			9			—			15
Charge-offs	(8		)	(5		)	(11		)	—			(24		)
Recoveries and other(1)	—			2			3			—			5
Sale of finance receivables	(9		)	—			—			—			(9		)
Balance at September 30, 2012	$	59		$	31		$	84		$	3		$	177
Finance receivables as of September 30, 2012 collectively evaluated for impairment(2)	$	2,384		$	811		$	2,466		$	168		$	5,829

__________________

(1) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(2) Total Finance receivables exclude residual values of $1 and $3, and the allowance for credit losses of $154 and $177 at September 30, 2013 and 2012, respectively.

(3) Includes developing market countries and smaller units.

Financing Receivable Credit Quality Indicators

Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	September 30, 2013								December 31, 2012
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	182	$	75	$	35	$	292	$	252	$	147	$	59	$	458
Government and education	666		7		5		678		750		15		4		769
Graphic arts	118		58		100		276		92		90		137		319
Industrial	93		20		15		128		115		31		17		163
Healthcare	77		17		16		110		109		37		14		160
Other	53		21		29		103		70		39		34		143
Total United States	1,189		198		200		1,587		1,388		359		265		2,012
Finance and other services	128		102		31		261		151		116		40		307
Government and education	99		10		2		111		117		10		2		129
Graphic arts	34		32		23		89		37		34		30		101
Industrial	61		39		18		118		66		40		29		135
Other	67		39		11		117		75		43		11		129
Total Canada	389		222		85		696		446		243		112		801
France	268		299		117		684		274		294		134		702
U.K./Ireland	194		159		43		396		215		155		50		420
Central(1)	285		407		45		737		315		445		56		816
Southern(2)	120		191		59		370		139		230		73		442
Nordics(3)	46		43		3		92		49		36		9		94
Total Europe	913		1,099		267		2,279		992		1,160		322		2,474
Other	215		51		4		270		148		39		7		194
Total	$	2,706	$	1,570	$	556	$	4,832	$	2,974	$	1,801	$	706	$	5,481

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

Finance Receivables Aging

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	September 30, 2013
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	9	$	2	$	1	$	12	$	280	$	292	$	16
Government and education	21		4		3		28		650		678		27
Graphic arts	14		2		1		17		259		276		10
Industrial	4		1		1		6		122		128		6
Healthcare	3		1		1		5		105		110		5
Other	3		1		—		4		99		103		5
Total United States	54		11		7		72		1,515		1,587		69
Canada	2		3		3		8		688		696		31
France	1		—		—		1		683		684		34
U.K./Ireland	2		2		2		6		390		396		4
Central(1)	5		2		4		11		726		737		25
Southern(2)	19		8		13		40		330		370		65
Nordics(3)	2		—		—		2		90		92		—
Total Europe	29		12		19		60		2,219		2,279		128
Other	6		1		—		7		263		270		—
Total	$	91	$	27	$	29	$	147	$	4,685	$	4,832	$	228
	December 31, 2012
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	12	$	3	$	2	$	17	$	441	$	458	$	18
Government and education	21		5		3		29		740		769		42
Graphic arts	16		1		1		18		301		319		12
Industrial	5		2		1		8		155		163		6
Healthcare	6		2		1		9		151		160		9
Other	5		1		1		7		136		143		6
Total United States	65		14		9		88		1,924		2,012		93
Canada	2		3		2		7		794		801		30
France	—		5		1		6		696		702		22
U.K./Ireland	2		—		2		4		416		420		2
Central(1)	3		2		4		9		807		816		30
Southern(2)	20		8		14		42		400		442		72
Nordics(3)	1		—		—		1		93		94		—
Total Europe	26		15		21		62		2,412		2,474		126
Other	2		1		—		3		191		194		—
Total	$	95	$	33	$	32	$	160	$	5,321	$	5,481	$	249

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

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Accounts Receivable, Net (Tables)

9 Months Ended

Sep. 30, 2013

Receivables [Abstract]

Schedule of accounts receivable, net

Accounts receivable, net were as follows:

	September 30, 2013			December 31, 2012
Amounts billed or billable	$	2,705		$	2,639
Unbilled amounts	395			335
Allowance for doubtful accounts	(111		)	(108		)
Accounts Receivable, Net	$	2,989		$	2,866

Schedule of accounts receivables sales

Accounts receivables sales were as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Accounts receivable sales	$	814		$	725		$	2,587		$	2,816
Deferred proceeds	125			122			384			525
Loss on sales of accounts receivable	4			4			13			16
Estimated decrease to operating cash flows(1)	(75		)	(266		)	(42		)	(168		)

__________________________

(1) Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency. The three months ended September 30, 2012 includes $215of cash outflows related to our terminated U.S. revolving facility.

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Finance Receivables, Net, Aging (Details) (USD $) In Millions, unless otherwise specified	Sep. 30, 2013		Dec. 31, 2012
Financing Receivable, Recorded Investment, Past Due [Line Items]
Billed portion of finance receivables, net	$ 2,705		$ 2,639
Total Finance Receivables	4,832		5,481
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	228		249
Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	91		95
Financing Receivable Recorded Investment 31 To 90 Days Past Due	27		33
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	29		32
Billed portion of finance receivables, net	147		160
Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	4,685		5,321
United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	1,587		2,012
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	69		93
United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	54		65
Financing Receivable Recorded Investment 31 To 90 Days Past Due	11		14
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	7		9
Billed portion of finance receivables, net	72		88
United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	1,515		1,924
Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	696		801
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	31		30
Canada | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	2		2
Financing Receivable Recorded Investment 31 To 90 Days Past Due	3		3
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	3		2
Billed portion of finance receivables, net	8		7
Canada | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	688		794
Europe
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	2,279		2,474
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	128		126
Europe | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	29		26
Financing Receivable Recorded Investment 31 To 90 Days Past Due	12		15
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	19		21
Billed portion of finance receivables, net	60		62
Europe | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	2,219		2,412
France
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	684		702
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	34		22
France | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	1		0
Financing Receivable Recorded Investment 31 To 90 Days Past Due	0		5
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0		1
Billed portion of finance receivables, net	1		6
France | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	683		696
U.K./Ireland
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	396		420
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	4		2
U.K./Ireland | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	2		2
Financing Receivable Recorded Investment 31 To 90 Days Past Due	2		0
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	2		2
Billed portion of finance receivables, net	6		4
U.K./Ireland | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	390		416
Central
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	737	[1]	816	[1]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	25	[1]	30	[1]
Central | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	5	[1]	3	[1]
Financing Receivable Recorded Investment 31 To 90 Days Past Due	2	[1]	2	[1]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	4	[1]	4	[1]
Billed portion of finance receivables, net	11	[1]	9	[1]
Central | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	726	[1]	807	[1]
Southern
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	370	[2]	442	[2]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	65	[2]	72	[2]
Southern | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	19	[2]	20	[2]
Financing Receivable Recorded Investment 31 To 90 Days Past Due	8	[2]	8	[2]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	13	[2]	14	[2]
Billed portion of finance receivables, net	40	[2]	42	[2]
Southern | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	330	[2]	400	[2]
Nordics
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	92	[3]	94	[3]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	0	[3]	0	[3]
Nordics | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	2	[3]	1	[3]
Financing Receivable Recorded Investment 31 To 90 Days Past Due	0	[3]	0	[3]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0	[3]	0	[3]
Billed portion of finance receivables, net	2	[3]	1	[3]
Nordics | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	90	[3]	93	[3]
Other
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	270		194
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	0		0
Other | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	6		2
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0		0
Billed portion of finance receivables, net	7		3
Other | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	263		191
Finance and other services | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	292		458
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	16		18
Finance and other services | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	9		12
Financing Receivable Recorded Investment 31 To 90 Days Past Due	2		3
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		2
Billed portion of finance receivables, net	12		17
Finance and other services | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	280		441
Finance and other services | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	261		307
Government and education | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	678		769
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	27		42
Government and education | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	21		21
Financing Receivable Recorded Investment 31 To 90 Days Past Due	4		5
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	3		3
Billed portion of finance receivables, net	28		29
Government and education | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	650		740
Government and education | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	111		129
Graphic arts | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	276		319
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	10		12
Graphic arts | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	14		16
Financing Receivable Recorded Investment 31 To 90 Days Past Due	2		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		1
Billed portion of finance receivables, net	17		18
Graphic arts | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	259		301
Graphic arts | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	89		101
Industrial | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	128		163
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	6		6
Industrial | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	4		5
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		2
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		1
Billed portion of finance receivables, net	6		8
Industrial | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	122		155
Industrial | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	118		135
Healthcare | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	110		160
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	5		9
Healthcare | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	3		6
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		2
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		1
Billed portion of finance receivables, net	5		9
Healthcare | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	105		151
Other | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	103		143
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	5		6
Other | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	3		5
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0		1
Billed portion of finance receivables, net	4		7
Other | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled	99		136
Other | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total Finance Receivables	$ 117		$ 129

[1] Switzerland, Germany, Austria, Belgium and Holland.

[2] Italy, Greece, Spain and Portugal.

[3] Sweden, Norway, Denmark and Finland.

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Employee Benefit Plans (Tables)

9 Months Ended

Sep. 30, 2013

Compensation and Retirement Disclosure [Abstract]

Components of net periodic benefit cost and other changes in plan assets and benefit obligations

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows for the three months ended September 30:

	Pension Benefits
	U.S. Plans						Non-U.S. Plans						Retiree Health
	2013			2012			2013			2012			2013			2012
Components of Net Periodic Benefit Costs:
Service cost	$	2		$	28		$	24		$	21		$	2		$	3
Interest cost	37			47			64			66			8			9
Expected return on plan assets	(41		)	(53		)	(78		)	(76		)	—			—
Recognized net actuarial loss	2			12			20			14			—			—
Amortization of prior service credit	(1		)	(6		)	(1		)	—			(10		)	(10		)
Recognized settlement loss	20			25			—			—			—			—
Defined Benefit Plans	19			53			29			25			—			2
Defined contribution plans	15			7			7			10			—			—
Net Periodic Benefit Cost	34			60			36			35			—			2
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	—			—			—			—			—			(31		)
Amortization of prior service credit	1			6			1			—			10			10
Amortization of net actuarial loss	(22		)	(37		)	(20		)	(14		)	—			—
Total Recognized in Other Comprehensive Income(1)	(21		)	(31		)	(19		)	(14		)	10			(21		)
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	13		$	29		$	17		$	21		$	10		$	(19	)

_____________________________

(1) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 16 - Other Comprehensive Income for related tax effects and the after-tax amounts.

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows for the nine months ended September 30:

	Pension Benefits
	U.S. Plans						Non-U.S. Plans						Retiree Health
	2013			2012			2013			2012			2013			2012
Components of Net Periodic Benefit Costs:
Service cost	$	7		$	84		$	69		$	62		$	7		$	7
Interest cost	109			139			193			202			25			31
Expected return on plan assets	(130		)	(157		)	(235		)	(229		)	—			—
Recognized net actuarial loss	16			39			58			40			1			1
Amortization of prior service credit	(1		)	(17		)	(1		)	—			(32		)	(31		)
Recognized curtailment gain	—			—			(6		)	—			—			—
Recognized settlement loss	99			55			—			—			—			—
Defined Benefit Plans	100			143			78			75			1			8
Defined contribution plans	53			22			20			26			—			—
Net Periodic Benefit Cost	153			165			98			101			1			8
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	11			(19		)	—			—			(36		)	(31		)
Amortization of prior service credit	1			17			1			—			32			31
Amortization of net actuarial loss	(115		)	(94		)	(58		)	(40		)	(1		)	(1		)
Total Recognized in Other Comprehensive Income(1)	(103		)	(96		)	(57		)	(40		)	(5		)	(1		)
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	50		$	69		$	41		$	61		$	(4	)	$	7

_____________________________

(1) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 16 - Other Comprehensive Income for related tax effects and the after-tax amounts.

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Acquisitions (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended		9 Months Ended		3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012	Jun. 30, 2013 Zeno Office Solutions, Inc. [Member]	Mar. 31, 2013 Impika [Member]	Sep. 30, 2013 Document Technology [Member] Series of Individually Immaterial Business Acquisitions [Member] businesses	Sep. 30, 2013 Services Segment [Member] Series of Individually Immaterial Business Acquisitions [Member] businesses
Business Acquisition [Line Items]
Business Acquisition, Effective Date of Acquisition					Apr. 01, 2013	Feb. 28, 2013
Payments to Acquire Businesses, Net of Cash Acquired	$ 24	$ 156	$ 158	$ 243	$ 59	$ 53	$ 11	$ 31
Number of Businesses Acquired							1	3

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Restructuring Programs (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended			9 Months Ended
	Sep. 30, 2013		Sep. 30, 2012	Sep. 30, 2013		Sep. 30, 2012
Restructuring Cost and Reserve [Line Items]
Restructuring and Related Cost, Expected Number of Positions Eliminated				3,300
Restructuring reserve [Roll Forward]
Balance at beginning of period				$ 130
Provision				78
Reversals				(18)
Net current period restructuring charges, continuing operations	35		14	60	[1]	63
Discontinued operations				4	[2]
Total Net Current Period Charges				64
Charges against reserve and currency	(34)		(29)	(107)		(114)
Balance at end of period	87			87
Reconciliation to the Condensed Consolidated Statements of Cash Flows [Abstract]
Asset impairment	0		0	0		2
Effects of foreign currency and other non-cash items	0		(1)	0		(1)
Restructuring Cash Payments	(34)		(30)	(107)		(113)
Services [Member]
Restructuring reserve [Roll Forward]
Net current period restructuring charges, continuing operations	10		6	18		25
Document Technology [Member]
Restructuring reserve [Roll Forward]
Net current period restructuring charges, continuing operations	25		8	42		37
Other [Member]
Restructuring reserve [Roll Forward]
Net current period restructuring charges, continuing operations	0		0	0		1
Severance and Related Costs [Member]
Restructuring reserve [Roll Forward]
Balance at beginning of period				123
Provision				78
Reversals				(18)
Net current period restructuring charges, continuing operations				60	[1]
Discontinued operations				4	[2]
Total Net Current Period Charges				64
Charges against reserve and currency				(105)
Balance at end of period	82			82
Lease Cancellation and Other Costs [Member]
Restructuring reserve [Roll Forward]
Balance at beginning of period				7
Provision				0
Reversals				0
Net current period restructuring charges, continuing operations				0	[1]
Discontinued operations				0	[2]
Total Net Current Period Charges				0
Charges against reserve and currency				(2)
Balance at end of period	5			5
Asset Impairments [Member]
Restructuring reserve [Roll Forward]
Balance at beginning of period				0	[3]
Provision				0	[3]
Reversals				0	[3]
Net current period restructuring charges, continuing operations				0	[3]
Discontinued operations				0	[2]
Total Net Current Period Charges				0
Charges against reserve and currency				0	[3]
Balance at end of period	$ 0	[3]		$ 0	[3]

[1] (1)Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.

[2] (3)Refer to Note 5 - Divestitures for additional information regarding discontinued operations.

[3] (2)Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

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Debt Net Payments/Proceeds on Debt (Tables)

9 Months Ended

Sep. 30, 2013

Debt Disclosure [Abstract]

Schedule Of Interest Expense And Interest Income

Interest Expense and Income

Interest expense and interest income were as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Interest expense(1)	$	100	$	105	$	308	$	325
Interest income(2)	136		163		373		461

____________________________

(1) Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

(2) Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

Net Payments/Proceeds on Debt

Net (Payments) Proceeds on Debt

Net proceeds on debt as shown on the Condensed Consolidated Statements of Cash Flows was as follows: 

	Nine Months Ended September 30,
	2013			2012
Net proceeds on short-term debt	$	6		$	742
Proceeds from issuance of long-term debt(1)	102			1,112
Payments on long-term debt	(1,039		)	(1,112		)
Net (Payments) Proceeds on Debt	$	(931	)	$	742

____________________________

(1) Includes net proceeds of $39 from the sale and capital leaseback of a building in the U.S.

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Contingencies and Litigation Guarantor (Details) (USD $)	Sep. 30, 2013
Letter of Credit [Member]
Guarantor Obligations [Line Items]
Maximum exposure, undiscounted	$ 451,000,000
Surety Bonds Performance Guarantee [Member]
Guarantor Obligations [Line Items]
Maximum exposure, undiscounted	759,000,000
Student FFEL Loans [Member]
Guarantor Obligations [Line Items]
Outstanding Student Loan Portfolio, Loans	3,300,000
Outstanding Principal Balance - Student Loan Portfolio	47,200,000,000
Reserves for losses on defaulted loans	$ 3,000,000

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Contingencies and Litigation (Details) (Brazil Tax And Labor Contingencies [Member], USD $) In Millions, unless otherwise specified	Sep. 30, 2013	Dec. 31, 2012
Brazil Tax And Labor Contingencies [Member]
Loss Contingencies [Line Items]
Unreserved tax and labor contingencies	$ 979	$ 1,010
Escrow cash deposits	179
Net book value of assets with liens	8
Letters of credit	$ 238

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Finance Receivables, Net Sale of Finance Receivables (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended		9 Months Ended		1 Months Ended		3 Months Ended			9 Months Ended				1 Months Ended	9 Months Ended	3 Months Ended	12 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013 Financing Receivable [Member]		Sep. 30, 2013 Financing Receivable [Member]	Sep. 30, 2012 Financing Receivable [Member]		Sep. 30, 2013 Financing Receivable [Member]		Sep. 30, 2012 Financing Receivable [Member]		Sep. 30, 2013 Finance receivables sales in 2013 [Member]	Sep. 30, 2013 Finance receivables sales in 2013 [Member]	Sep. 30, 2012 Finance receivables sold in 2012 [Member]	Dec. 31, 2012 Finance receivables sold in 2012 [Member]	Sep. 30, 2013 Finance receivables sold in 2012 [Member]	Sep. 30, 2013 Credit Losses [Member] Finance receivables sales in 2013 [Member]	Sep. 30, 2013 Prepayment rate [Member] Finance receivables sales in 2013 [Member]	Sep. 30, 2013 Risk adjusted discount rate [Member] Finance receivables sales in 2013 [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Carrying value of leased finance receivables sold														$ 419			$ 682
Proceeds from Sale of Finance Receivables					384	[1]		311	[1]	384	[1]	311	[1]	384			630
Finance Receivables Beneficial Interest from Purchaser														60			101
Finance Receivables Sold and Derecognized														416	416			445
Finance receivables sold and derecognized sales value														456	456			485
Gain on Sale of Receivalbes, Pre-tax														25		23	44
Fees and Expenses on Sale of Finance Recievables														3			5
Servicing Fee Rate														0.01
Sale of Receivables Servicing Fees														7
receivables credit loss																			2.10%
Fair Value Inputs, Prepayment Rate																				9.30%
Fair Value Inputs, Discount Rate																					10.00%
Sensitivity analysis expected future cash flows assumptions 10% variation affect														0.10	0.10
Sensitivity analysis expected future cash flows assumptions 20% variation affect														0.20	0.20
Sensitivity analysis expected future cash flows assumptions variation beneficial interest amount															3
Beneficial interest from sale of finance receivables	133		133
Beneficial Interest, Interest in Other Current Assets	58		58
Beneficial Interest, Interest in Other Long-term Assets	75		75
Finance Receivable Beneficial Interest Weighted Average Life			2 years
Finance receivables impact from prior period receivable sales					(84)	[2]		0	[2]	(258)	[2]	0	[2]
Collections on beneficial interest	16	0	43	0			16	0		43		0
Estimated Increase to Operating Cash Flows					$ 316			$ 311		$ 169		$ 311

[1] (1)Net of beneficial interest, fees and expenses.

[2] (2)Represents cash that would have been collected if we had not sold finance receivables.

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Divestitures (Tables)

9 Months Ended

Sep. 30, 2013

Divestitures [Abstract]

Discontinued Operations

The components of Discontinued Operations for the periods presented are as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Revenues	$	82		$	149		$	369		$	493
(Loss) Income from operations	$	(2	)	$	3		$	5		$	15
Loss on disposal	—			—			(23		)	—
Net (Loss) Income Before Income Taxes	(2		)	3			(18		)	15
Income tax expense	—			(1		)	(4		)	(5		)
(Loss) Income From Discontinued Operations, Net of Tax	$	(2	)	$	2		$	(22	)	$	10

* Revenues from discontinued operations for the three months ended September 30, 2013 only reflects revenues from our European Paper business as the sale has not been completed. Revenues from discontinued operations for the nine months ended September 30, 2013 only reflects five months of revenues from our North American Paper business as a result of the completion of the sale on May 31, 2013.

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Basis of Presentation

9 Months Ended

Sep. 30, 2013

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Basis of Presentation

Basis of Presentation

References herein to “we,” “us,” “our,” the “Company” and “Xerox” refer to Xerox Corporation and its consolidated subsidiaries unless the context specifically requires otherwise.

We have prepared the accompanying unaudited Condensed Consolidated Financial Statements in accordance with the accounting policies described in our 2012 Annual Report to Shareholders, which is incorporated by reference in our 2012 Annual Report on Form 10-K (2012 Annual Report), and the interim reporting requirements of Form 10-Q. Accordingly, certain information and note disclosures normally included in our annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted. You should read these Condensed Consolidated Financial Statements in conjunction with the Consolidated Financial Statements included in our 2012 Annual Report.

In our opinion, all adjustments which are necessary for a fair statement of financial position, operating results and cash flows for the interim periods presented have been made. These adjustments consist of normal recurring items. Interim results of operations are not necessarily indicative of the results of the full year.

For convenience and ease of reference, we refer to the financial statement caption “Income before Income Taxes and Equity Income” as “pre-tax income.”

In the second quarter 2013 we completed the sale of our North American paper business and entered into an agreement to sell our European paper business, which is expected to be completed in the fourth quarter of 2013. Results from these paper-related businesses are reported as discontinued operations and all prior period results have been reclassified to reflect this change. Refer to Note 5 - Divestitures for additional information regarding discontinued operations.

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Segment Reporting

9 Months Ended

Sep. 30, 2013

Segment Reporting [Abstract]

Segment Reporting

Segment Reporting

Our reportable segments are aligned with how we manage the business and view the markets we serve. We report our financial performance based on the following two primary reportable segments – Services and Document Technology. Our Services segment operations involve delivery of a broad range of services, including business process, document and IT outsourcing. Our Document Technology segment includes the sale and support of a broad range of document systems from entry level to high-end.

The Services segment is comprised of three outsourcing service offerings:

• Business Process Outsourcing (BPO)

• Document Outsourcing (which includes Managed Print Services) (DO)

• Information Technology Outsourcing (ITO)

Business process outsourcing services include service arrangements where we manage a customer’s business activity or process. Document outsourcing services include service arrangements that allow customers to streamline, simplify and digitize document-intensive business processes through automation and deployment of software applications and tools and the management of their printing needs. Document outsourcing services also include revenues from our partner print services offerings. Information technology outsourcing services include service arrangements where we manage a customer’s IT-related activities, such as application management and application development, data center operations or testing and quality assurance.

Our Document Technology segment includes the sale of products that share common technology, manufacturing and product platforms. Our products groupings range from:

• “Entry,” which includes A4 devices and desktop printers; to

• “Mid-range,” which includes A3 devices that generally serve workgroup environments in midsize to large enterprises and includes products that fall into the following market categories: Color 41+ ppm priced at less than $100K and Light Production 91+ ppm priced at less than $100K; to

• “High-end,” which includes production printing and publishing systems that generally serve the graphic communications marketplace and large enterprises.

Customers range from small and mid-sized businesses to large enterprises. Customers also include graphic communication enterprises as well as channel partners including distributors and resellers. Segment revenues reflect the sale of document systems and supplies, technical services and product financing.

The segment classified as Other includes several units, none of which meet the thresholds for separate segment reporting. This group includes paper sales in our developing market countries, Wide Format Systems, licensing revenues, GIS network integration solutions and electronic presentation systems and non-allocated corporate items including non-financing interest, as well as other items included in Other expenses, net.

As discussed in Note 5 - Divestitures, during the second quarter 2013, we completed the sale of our North American Paper business and entered into an agreement to sell our European Paper business. As a result of these transactions, in the second quarter 2013 we began to report these paper-related operations as Discontinued Operations and reclassified their results from the Other segment to Discontinued Operations. All prior periods have been reclassified to conform to this presentation.

Operating segment revenues and profitability were as follows:

	Three Months Ended September 30,					Nine Months Ended September 30,
	Segment Revenue		Segment Profit (Loss)			Segment Revenue		Segment Profit (Loss)
2013
Services	$	2,944	$	292		$	8,820	$	866
Document Technology	2,159		261			6,557		692
Other	159		(55		)	489		(186		)
Total	$	5,262	$	498		$	15,866	$	1,372
2012
Services	$	2,847	$	269		$	8,474	$	830
Document Technology	2,259		245			6,967		758
Other	169		(66		)	533		(194		)
Total	$	5,275	$	448		$	15,974	$	1,394

	Three Months Ended September 30,						Nine Months Ended September 30,
Reconciliation to Pre-tax Income	2013			2012			2013			2012
Segment Profit	$	498		$	448		$	1,372		$	1,394
Reconciling items:
Restructuring and asset impairment charges	(35		)	(14		)	(60		)	(63		)
Restructuring charges of Fuji Xerox	(3		)	(5		)	(8		)	(15		)
Amortization of intangible assets	(83		)	(82		)	(249		)	(246		)
Litigation matters (Q1 2013 only)	—			—			37			—
Equity in net income of unconsolidated affiliates	(43		)	(34		)	(126		)	(105		)
Other	1			1			1			1
Pre-tax Income	$	335		$	314		$	967		$	966

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Accounts Receivable, Net

9 Months Ended

Sep. 30, 2013

Receivables [Abstract]

Accounts Receivable, Net

Accounts Receivable, Net

Accounts receivable, net were as follows:

	September 30, 2013			December 31, 2012
Amounts billed or billable	$	2,705		$	2,639
Unbilled amounts	395			335
Allowance for doubtful accounts	(111		)	(108		)
Accounts Receivable, Net	$	2,989		$	2,866

Unbilled amounts include amounts associated with percentage-of-completion accounting and other earned revenues not currently billable due to contractual provisions. Amounts to be invoiced in the subsequent month for current services provided are included in amounts billable, and at September 30, 2013 and December 31, 2012 were approximately $1,045 and $1,049, respectively.

We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivables is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.

Accounts Receivable Sales Arrangements

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable without recourse to third-parties. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

All of our arrangements involve the sale of our entire interest in groups of accounts receivables for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to its short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in the caption “Other current assets” in the accompanying Condensed Consolidated Balance Sheets and were $129 and $116 at September 30, 2013 and December 31, 2012, respectively.

Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.

Of the accounts receivable sold and derecognized from our balance sheet, $740 and $766 remained uncollected as of September 30, 2013 and December 31, 2012, respectively. Accounts receivables sales were as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Accounts receivable sales	$	814		$	725		$	2,587		$	2,816
Deferred proceeds	125			122			384			525
Loss on sales of accounts receivable	4			4			13			16
Estimated decrease to operating cash flows(1)	(75		)	(266		)	(42		)	(168		)

__________________________

(1) Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency. The three months ended September 30, 2012 includes $215of cash outflows related to our terminated U.S. revolving facility.

Finance Receivables, Net

Sale of Finance Receivables

2013 Sales:

In September 2013, we sold our entire interest in a group of U.S. lease finance receivables with a net carrying value of $419 to a third-party financial institution for cash proceeds of $384 and a beneficial interest from the purchaser of $60. The lease contracts, including associated service and supply elements, were initially sold to a wholly-owned consolidated bankruptcy-remote limited purpose subsidiary, which in turn sold the principal and interest portions of such contracts to the third-party financial institution (the “ultimate purchaser”). As of September 30, 2013, the principal value of the receivables sold and derecognized from our balance sheet was $416 (sale value of approximately $456).

A pre-tax gain of $25 was recognized on this sale and is net of fees and expenses of approximately $3. We will continue to service the sold receivables for which we will receive a 1% servicing fee. We have concluded that the 1% servicing fee (approximately $7 over the expected life of the associated receivables) is adequate compensation and, accordingly, no servicing asset or liability was recorded.

The beneficial interest represents our right to receive future cash flows from the sold receivables, which exceed the servicing fee as well as the ultimate purchaser's initial investment and associated return on that investment. The beneficial interest was initially recognized at an estimate of fair value based on the present value of the expected future cash flows. The present value of the expected future cash flows was calculated using management's best estimate of key assumptions including credit losses, prepayment rate and an appropriate risk adjusted discount rate (all unobservable Level 3 inputs) for which we utilized annualized rates of 2.1%, 9.3% and 10.0%, respectively. These assumptions are supported by both our historical experience and anticipated trends relative to the particular portfolio of receivables sold. However, to assess the sensitivity on the fair value of the beneficial interest, we adjusted the credit loss rate, prepayment rate and discount rate assumptions individually by 10% and 20% while holding the other assumptions constant. Although the effect of multiple assumption changes was not considered in this analysis, a 10% or 20% adverse variation in any one of these three individual assumptions would each decrease the recorded beneficial interest by approximately $3 or less.

2012 Sales:

In 2012, we sold our entire interest in two separate portfolios of U.S. lease finance receivables with a combined net carrying value of $682 to a third-party financial institution for cash proceeds of $630 and beneficial interests from the purchaser of $101. A pre-tax gain of $44 ($23 in the third quarter 2012) was recognized on these sales and is net of additional fees and expenses of approximately $5. As of September 30, 2013, the principal value of the receivables sold and derecognized from our balance sheet was $445 (sales value of approximately $485).

Summary:

The lease portfolios sold were from our Document Technology segment and the gains on these sales are reported in Financing revenues within our Document Technology segment. The ultimate purchaser has no recourse to our other assets for the failure of customers to pay principal and interest when due beyond our beneficial interests of $133, of which $58 and $75 is included in Other current assets and Other long-term assets, respectively, in the accompanying Condensed Consolidated Balance Sheets at September 30, 2013. The beneficial interests are held by a bankruptcy-remote subsidiary and therefore are not available to satisfy any of our creditor obligations. We report collections on the beneficial interests as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such beneficial interests are the result of an operating activity and the associated interest rate risk is de minimis considering it has a weighted average life of less than 2 years. Collections on the beneficial interest were $16 and $43 for the three and nine months ended September 30, 2013, respectively.

The net impact from the sales of finance receivables on operating cash flows is summarized below:

	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions)	2013			2012		2013			2012
Net cash received for sales of finance receivables(1)	$	384		$	311	$	384		$	311
Impact from prior sales of finance receivables(2)	(84		)	—		(258		)	—
Collections on beneficial interest	16			—		43			—
Estimated Increase to Operating Cash Flows	$	316		$	311	$	169		$	311

____________________________ 

(1) Net of beneficial interest, fees and expenses.

(2) Represents cash that would have been collected if we had not sold finance receivables.

Finance Receivables – Allowance for Credit Losses and Credit Quality

Finance receivables include sales-type leases, direct financing leases and installment loans. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(3)			Total
Balance at December 31, 2012	$	50		$	31		$	85		$	4		$	170
Provision	2			2			9			—			13
Charge-offs	(2		)	(4		)	(15		)	—			(21		)
Recoveries and other(1)	1			—			(3		)	—			(2		)
Balance at March 31, 2013	$	51		$	29		$	76		$	4		$	160
Provision	6			3			10			2			21
Charge-offs	(2		)	(3		)	(14		)	(1		)	(20		)
Recoveries and other(1)	(1		)	—			2			—			1
Balance at June 30, 2013	$	54		$	29		$	74		$	5		$	162
Provision	3			3			12			1			19
Charge-offs	(3		)	(4		)	(12		)	—			(19		)
Recoveries and other(1)	1			2			2			(1		)	4
Sale of finance receivables	(12		)	—			—			—			(12		)
Balance at September 30, 2013	$	43		$	30		$	76		$	5		$	154
Finance receivables as of September 30, 2013 collectively evaluated for impairment(2)	$	1,587		$	696		$	2,279		$	270		$	4,832
Balance at December 31, 2011	$	75		$	33		$	91		$	2		$	201
Provision	2			1			12			—			15
Charge-offs	(4		)	(3		)	(12		)	—			(19		)
Recoveries and other(1)	1			2			2			1			6
Balance at March 31, 2012	$	74		$	33		$	93		$	3		$	203
Provision	3			2			11			1			17
Charge-offs	(5		)	(4		)	(15		)	—			(24		)
Recoveries and other(1)	1			—			(6		)	(1		)	(6		)
Balance at June 30, 2012	$	73		$	31		$	83		$	3		$	190
Provision	3			3			9			—			15
Charge-offs	(8		)	(5		)	(11		)	—			(24		)
Recoveries and other(1)	—			2			3			—			5
Sale of finance receivables	(9		)	—			—			—			(9		)
Balance at September 30, 2012	$	59		$	31		$	84		$	3		$	177
Finance receivables as of September 30, 2012 collectively evaluated for impairment(2)	$	2,384		$	811		$	2,466		$	168		$	5,829

__________________

(1) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(2) Total Finance receivables exclude residual values of $1 and $3, and the allowance for credit losses of $154 and $177 at September 30, 2013 and 2012, respectively.

(3) Includes developing market countries and smaller units.

We evaluate our customers based on the following credit quality indicators:

• Investment grade: This rating includes accounts with excellent to good business credit, asset quality and the capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poors (S&P) rating of BBB- or better. Loss rates in this category are normally minimal at less than 1%.

• Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain on such leases. Loss rates in this category are generally in the range of 2% to 4%.

• Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees and etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade status when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are around 10%.

Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	September 30, 2013								December 31, 2012
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	182	$	75	$	35	$	292	$	252	$	147	$	59	$	458
Government and education	666		7		5		678		750		15		4		769
Graphic arts	118		58		100		276		92		90		137		319
Industrial	93		20		15		128		115		31		17		163
Healthcare	77		17		16		110		109		37		14		160
Other	53		21		29		103		70		39		34		143
Total United States	1,189		198		200		1,587		1,388		359		265		2,012
Finance and other services	128		102		31		261		151		116		40		307
Government and education	99		10		2		111		117		10		2		129
Graphic arts	34		32		23		89		37		34		30		101
Industrial	61		39		18		118		66		40		29		135
Other	67		39		11		117		75		43		11		129
Total Canada	389		222		85		696		446		243		112		801
France	268		299		117		684		274		294		134		702
U.K./Ireland	194		159		43		396		215		155		50		420
Central(1)	285		407		45		737		315		445		56		816
Southern(2)	120		191		59		370		139		230		73		442
Nordics(3)	46		43		3		92		49		36		9		94
Total Europe	913		1,099		267		2,279		992		1,160		322		2,474
Other	215		51		4		270		148		39		7		194
Total	$	2,706	$	1,570	$	556	$	4,832	$	2,974	$	1,801	$	706	$	5,481

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	September 30, 2013
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	9	$	2	$	1	$	12	$	280	$	292	$	16
Government and education	21		4		3		28		650		678		27
Graphic arts	14		2		1		17		259		276		10
Industrial	4		1		1		6		122		128		6
Healthcare	3		1		1		5		105		110		5
Other	3		1		—		4		99		103		5
Total United States	54		11		7		72		1,515		1,587		69
Canada	2		3		3		8		688		696		31
France	1		—		—		1		683		684		34
U.K./Ireland	2		2		2		6		390		396		4
Central(1)	5		2		4		11		726		737		25
Southern(2)	19		8		13		40		330		370		65
Nordics(3)	2		—		—		2		90		92		—
Total Europe	29		12		19		60		2,219		2,279		128
Other	6		1		—		7		263		270		—
Total	$	91	$	27	$	29	$	147	$	4,685	$	4,832	$	228
	December 31, 2012
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	12	$	3	$	2	$	17	$	441	$	458	$	18
Government and education	21		5		3		29		740		769		42
Graphic arts	16		1		1		18		301		319		12
Industrial	5		2		1		8		155		163		6
Healthcare	6		2		1		9		151		160		9
Other	5		1		1		7		136		143		6
Total United States	65		14		9		88		1,924		2,012		93
Canada	2		3		2		7		794		801		30
France	—		5		1		6		696		702		22
U.K./Ireland	2		—		2		4		416		420		2
Central(1)	3		2		4		9		807		816		30
Southern(2)	20		8		14		42		400		442		72
Nordics(3)	1		—		—		1		93		94		—
Total Europe	26		15		21		62		2,412		2,474		126
Other	2		1		—		3		191		194		—
Total	$	95	$	33	$	32	$	160	$	5,321	$	5,481	$	249

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

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Acquisitions

9 Months Ended

Sep. 30, 2013

Business Combinations [Abstract]

Acquisitions

Acquisitions

In April 2013, we acquired Florida-based Zeno Office Solutions, Inc. (Zeno), one of the Southeast's largest and fastest growing providers of print and IT solutions to small and mid-sized businesses, for approximately $59 in cash. This acquisition furthers our coverage in Florida, building on our strategy of expanding our network of locally-based companies focused on customers' requirements to improve their performance through efficiencies.

In February 2013, we acquired Impika, a leader in the design, manufacture and sale of production inkjet printing solutions used for industrial, commercial, security, label and package printing, for approximately $53 in cash. Impika, which is based in Aubagne, France, offers a portfolio of aqueous (water-based) inkjet presses based on proprietary technology. Through the addition of Impika's aqueous technology to our offerings, we expect to go to market with the industry's broadest range of digital presses, strengthening our leadership in digital color production printing.

Zeno and Impika are included in our Document Technology segment. Additionally, our Document Technology segment acquired one business for approximately $11 in cash and our Services segment acquired three businesses for a total of $31 in cash during the nine months ended September 30, 2013.

The operating results of these acquisitions are not material to our financial statements and are included within our results from the respective acquisition dates. The purchase prices were allocated primarily to intangible assets and goodwill based on third-party valuations and management’s estimates.

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Divestitures (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended					9 Months Ended
	Sep. 30, 2013		Jun. 30, 2013	Sep. 30, 2012		Sep. 30, 2013		Sep. 30, 2012
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Proceeds from sale of businesses	$ 0		$ 10	$ 0		$ 11		$ 0
Assets Held-for-sale, at Carrying Value	47					47
Restructuring and Related Cost, Expected Number of Positions Eliminated						3,300
Revenues	82	[1]		149	[1]	369	[1]	493	[1]
(Loss) Income from operations	(2)			3		5		15
Loss on disposal	0		(23)	0		(23)		0
Net (Loss) Income Before Income Taxes	(2)			3		(18)		15
Income tax expense	0			(1)		(4)		(5)
(Loss) Income From Discontinued Operations, Net of Tax	$ (2)			$ 2		$ (22)		$ 10
Discontinued Operations [Member]
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Restructuring and Related Cost, Expected Number of Positions Eliminated			300

[1] * Revenues from discontinued operations for the three months ended September 30, 2013 only reflects revenues from our European Paper business as the sale has not been completed. Revenues from discontinued operations for the nine months ended September 30, 2013 only reflects five months of revenues from our North American Paper business as a result of the completion of the sale on May 31, 2013.

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Inventories (Tables)

9 Months Ended

Sep. 30, 2013

Inventory Disclosure [Abstract]

Inventories

The following is a summary of Inventories by major category:

	September 30, 2013		December 31, 2012
Finished goods	$	961	$	844
Work-in-process	76		61
Raw materials	115		106
Total Inventories	$	1,152	$	1,011

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Financial Instruments (Tables)

9 Months Ended

Sep. 30, 2013

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Forward Foreign Exchange Contracts

The following is a summary of the primary hedging positions and corresponding fair values as of September 30, 2013:

Currency Hedged (Buy/Sell)	Gross Notional Value		Fair  Value Asset (Liability)(1)
Japanese Yen/U.S. Dollar	$	574	$	(10	)
U.S. Dollar/Euro	513		(9		)
Euro/U.K. Pound Sterling	383		(2		)
Japanese Yen/Euro	367		(16		)
U.K. Pound Sterling/U.S. Dollar	242		—
U.K. Pound Sterling/Euro	146		2
Canadian Dollar/Euro	97		—
Euro/U.S. Dollar	92		1
Mexican Peso/U.S. Dollar	67		(1		)
Indian Rupee/U.S. Dollar	54		(1		)
Philippine Peso/U.S. Dollar	47		—
U.S. Dollar/Japanese Yen	38		—
Euro/Danish Krone	28		—
U.S. Dollar/Peruvian Nuevo Sol	26		—
All Other	152		—
Total Foreign Exchange Hedging	$	2,826	$	(36	)

__________________

(1) Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at September 30, 2013.

Summary of Derivative Instruments Fair Value

The following table provides a summary of the fair value amounts of our derivative instruments:

Designation of Derivatives	Balance Sheet Location	September 30, 2013			December 31, 2012
Derivatives Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	4		$	3
	Other current liabilities	(37		)	(51		)
	Net Designated Derivative Liability	$	(33	)	$	(48	)
Derivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	7		$	8
	Other current liabilities	(10		)	(31		)
	Net Undesignated Derivative Asset (Liability)	$	(3	)	$	(23	)
Summary of Derivatives	Total Derivative Assets	$	11		$	11
	Total Derivative Liabilities	(47		)	(82		)
	Net Derivative Liability	$	(36	)	$	(71	)

Summary of Cash Flow Hedges Gains (Losses)

The following tables provide a summary of gains (losses) on derivative instruments:

Derivatives in Cash Flow Hedging Relationships	Derivative Gain (Loss) Recognized in OCI (Effective Portion) Three Months Ended September 30,					Location of Derivative Gain (Loss) Reclassified from AOCI into Income (Effective Portion)	Gain (Loss) Reclassified from AOCI to Income (Effective Portion) Three Months Ended September 30,
	2013			2012			2013			2012
Foreign exchange contracts – forwards	$	(13	)	$	8	Cost of sales	$	(35	)	$	8
Derivatives in Cash Flow Hedging Relationships	Derivative Gain (Loss) Recognized in OCI (Effective Portion) Nine Months Ended September 30,					Location of Derivative Gain (Loss) Reclassified from AOCI into Income (Effective Portion)	Gain (Loss) Reclassified from AOCI to Income (Effective Portion) Nine Months Ended September 30,
	2013			2012			2013			2012
Foreign exchange contracts – forwards	$	(81	)	$	16	Cost of sales	$	(89	)	$	29

Summary of Derivatives Not Designated as Hedging Instruments Gains (Losses)

The following table provides a summary of gains (losses) on non-designated derivative instruments:

Derivatives NOT Designated as Hedging Instruments		Three Months Ended September 30,						Nine Months Ended September 30,
	Location of Derivative Gain (Loss)	2013			2012			2013			2012
Foreign exchange contracts – forwards	Other expense – Currency losses, net	$	(12	)	$	(6	)	$	(45	)	$	(1	)

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Earnings per Share (Tables)

9 Months Ended

Sep. 30, 2013

Earnings Per Share [Abstract]

Basic and Diluted Earnings per Share

The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Basic Earnings per Share:
Net income from continuing operations attributable to Xerox	$	288		$	280		$	875		$	850
Accrued dividends on preferred stock	(6		)	(6		)	(18		)	(18		)
Adjusted Net Income From Continuing Operations Available to Common Shareholders	282			274			857			832
Net (loss) income from discontinued operations attributable to Xerox	(2		)	2			(22		)	10
Adjusted Net Income Available to Common Shareholders	$	280		$	276		$	835		$	842
Weighted-average common shares outstanding	1,236,485			1,293,513			1,230,787			1,320,422
Basic Earnings (Loss) per Share:
Continuing operations	$	0.23		$	0.21		$	0.70		$	0.63
Discontinued operations	—			—			(0.02		)	0.01
Total	$	0.23		$	0.21		$	0.68		$	0.64
Diluted Earnings per Share:
Net income from continuing operations attributable to Xerox	$	288		$	280		$	875		$	850
Accrued dividends on preferred stock	—			(6		)	—			(18		)
Interest on convertible securities, net	—			—			1			1
Adjusted Net Income From Continuing Operations Available to Common Shareholders	$	288		$	274		$	876		$	833
Net (loss) income from discontinued operations attributable to Xerox	(2		)	2			(22		)	10
Adjusted Net Income Available to Common Shareholders	$	286		$	276		$	854		$	843
Weighted-average common shares outstanding	1,236,485			1,293,513			1,230,787			1,320,422
Common shares issuable with respect to:
Stock options	5,225			3,335			5,422			5,369
Restricted stock and performance shares	14,910			20,028			18,429			21,227
Convertible preferred stock	26,966			—			26,966			—
Convertible securities	1,992			1,992			1,992			1,992
Adjusted Weighted Average Common Shares Outstanding	1,285,578			1,318,868			1,283,596			1,349,010
Diluted Earnings (Loss) per Share:
Continuing operations	$	0.22		$	0.21		$	0.68		$	0.62
Discontinued operations	—			—			(0.01		)	—
Total	$	0.22		$	0.21		$	0.67		$	0.62
The following securities were not included in the computation of diluted earnings per share because to do so would have been anti-dilutive (shares in thousands):
Stock options	13,102			38,430			12,905			36,395
Restricted stock and performance shares	12,016			24,327			8,497			23,128
Convertible preferred stock	—			26,966			—			26,966
Total Anti-Dilutive Securities	25,118			89,723			21,402			86,489
Dividends per Common Share	$	0.0575		$	0.0425		$	0.1725		$	0.1275

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Fair Value of Financial Assets and Liabilities, Recurring (Details) (Fair Value, Measurements, Recurring [Member], Significant Other Observable Inputs (Level 2) [Member], USD $) In Millions, unless otherwise specified	Sep. 30, 2013	Dec. 31, 2012
Fair Value, Measurements, Recurring [Member] | Significant Other Observable Inputs (Level 2) [Member]
Assets:
Foreign exchange contracts-forwards	$ 11	$ 11
Deferred compensation investments in cash surrender life insurance	85	77
Deferred compensation investments in mutual funds	27	23
Total	123	111
Liabilities:
Foreign exchange contracts-forwards	47	82
Deferred compensation plan liabilities	120	110
Total	$ 167	$ 192

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Debt Interest Income and Expense (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended				9 Months Ended
	Sep. 30, 2013		Sep. 30, 2012		Sep. 30, 2013		Sep. 30, 2012
Debt Disclosure [Abstract]
Interest expense	$ 100	[1]	$ 105	[1]	$ 308	[1]	$ 325	[1]
Interest income	$ 136	[2]	$ 163	[2]	$ 373	[2]	$ 461	[2]

[1] Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

[2] Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

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Finance Receivables, Net, Credit Quality Indicators (Details) (USD $) In Millions, unless otherwise specified	9 Months Ended
	Sep. 30, 2013		Dec. 31, 2012
Financing Receivable, Recorded Investment [Line Items]
Loss Rates Of Customers With Investment Grade Credit Quality	1.00%
Loss Rates Of Customers With Non Investment Grade Credit Quality Low Range	2.00%
Loss Rates Of Customers With Non Investment Grade Credit Quality High Range	4.00%
Loss Rates Of Customers With Substandard Doubtful Credit Quality	10.00%
Financing Receivable, Net	$ 4,832		$ 5,481
United States
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	1,587		2,012
United States | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	292		458
United States | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	678		769
United States | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	276		319
United States | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	128		163
United States | Healthcare
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	110		160
United States | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	103		143
Canada
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	696		801
Canada | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	261		307
Canada | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	111		129
Canada | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	89		101
Canada | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	118		135
Canada | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	117		129
Europe
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	2,279		2,474
France
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	684		702
U.K./Ireland
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	396		420
Central
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	737	[1]	816	[1]
Southern
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	370	[2]	442	[2]
Nordics
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	92	[3]	94	[3]
Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	270		194
Investment Grade
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	2,706		2,974
Investment Grade | United States
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	1,189		1,388
Investment Grade | United States | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	182		252
Investment Grade | United States | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	666		750
Investment Grade | United States | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	118		92
Investment Grade | United States | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	93		115
Investment Grade | United States | Healthcare
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	77		109
Investment Grade | United States | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	53		70
Investment Grade | Canada
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	389		446
Investment Grade | Canada | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	128		151
Investment Grade | Canada | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	99		117
Investment Grade | Canada | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	34		37
Investment Grade | Canada | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	61		66
Investment Grade | Canada | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	67		75
Investment Grade | Europe
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	913		992
Investment Grade | France
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	268		274
Investment Grade | U.K./Ireland
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	194		215
Investment Grade | Central
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	285	[1]	315	[1]
Investment Grade | Southern
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	120	[2]	139	[2]
Investment Grade | Nordics
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	46	[3]	49	[3]
Investment Grade | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	215		148
Non-investment Grade
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	1,570		1,801
Non-investment Grade | United States
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	198		359
Non-investment Grade | United States | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	75		147
Non-investment Grade | United States | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	7		15
Non-investment Grade | United States | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	58		90
Non-investment Grade | United States | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	20		31
Non-investment Grade | United States | Healthcare
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	17		37
Non-investment Grade | United States | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	21		39
Non-investment Grade | Canada
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	222		243
Non-investment Grade | Canada | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	102		116
Non-investment Grade | Canada | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	10		10
Non-investment Grade | Canada | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	32		34
Non-investment Grade | Canada | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	39		40
Non-investment Grade | Canada | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	39		43
Non-investment Grade | Europe
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	1,099		1,160
Non-investment Grade | France
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	299		294
Non-investment Grade | U.K./Ireland
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	159		155
Non-investment Grade | Central
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	407	[1]	445	[1]
Non-investment Grade | Southern
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	191	[2]	230	[2]
Non-investment Grade | Nordics
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	43	[3]	36	[3]
Non-investment Grade | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	51		39
Substandard
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	556		706
Substandard | United States
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	200		265
Substandard | United States | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	35		59
Substandard | United States | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	5		4
Substandard | United States | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	100		137
Substandard | United States | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	15		17
Substandard | United States | Healthcare
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	16		14
Substandard | United States | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	29		34
Substandard | Canada
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	85		112
Substandard | Canada | Finance and other services
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	31		40
Substandard | Canada | Government and education
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	2		2
Substandard | Canada | Graphic arts
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	23		30
Substandard | Canada | Industrial
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	18		29
Substandard | Canada | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	11		11
Substandard | Europe
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	267		322
Substandard | France
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	117		134
Substandard | U.K./Ireland
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	43		50
Substandard | Central
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	45	[1]	56	[1]
Substandard | Southern
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	59	[2]	73	[2]
Substandard | Nordics
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	3	[3]	9	[3]
Substandard | Other
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	$ 4		$ 7

[1] Switzerland, Germany, Austria, Belgium and Holland.

[2] Italy, Greece, Spain and Portugal.

[3] Sweden, Norway, Denmark and Finland.

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Condensed Consolidated Statements of Comprehensive Income (USD $) In Millions, unless otherwise specified	3 Months Ended				9 Months Ended
	Sep. 30, 2013		Sep. 30, 2012		Sep. 30, 2013		Sep. 30, 2012
Net income	$ 291		$ 288		$ 868		$ 880
Less: Net income attributable to noncontrolling interests	5		6		15		20
Net Income Attributable to Xerox	286		282		853		860
Translation adjustments, net	269	[1]	344	[1]	(178)	[1]	181	[1]
Unrealized gains (losses), net	14	[1]	(2)	[1]	7	[1]	(11)	[1]
Changes in defined benefit plans, net	(38)	[1]	(10)	[1]	121	[1]	0	[1]
Other Comprehensive Income (Loss), Net Attributable to Xerox	245	[1]	332	[1]	(50)	[1]	170	[1]
Comprehensive Income, Net	536		620		818		1,050
Less: Comprehensive income, net attributable to noncontrolling interests	5		6		15		20
Comprehensive Income, Net Attributable to Xerox	$ 531		$ 614		$ 803		$ 1,030

[1] (1) Refer to Note 16 - Other Comprehensive Income for gross components of Other Comprehensive Income, reclassification adjustments out of Accumulated Other Comprehensive Loss and related tax effects.

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Investment in Affiliates, at Equity

9 Months Ended

Sep. 30, 2013

Equity Method Investments and Joint Ventures [Abstract]

Investment in Affiliates, at Equity

Investment in Affiliates, at Equity

Our equity in net income of our unconsolidated affiliates was as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Fuji Xerox	$	40	$	32	$	117	$	97
Other investments	3		2		9		8
Total Equity in Net Income of Unconsolidated Affiliates	$	43	$	34	$	126	$	105

Fuji Xerox

Equity in net income of Fuji Xerox is affected by certain adjustments required to reflect the deferral of profit associated with intercompany sales. These adjustments may result in recorded equity income that is different from that implied by our 25% ownership interest.

Condensed financial data of Fuji Xerox was as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Summary of Operations:
Revenues	$	2,909	$	3,192	$	8,653	$	9,586
Costs and expenses	2,670		2,988		7,960		8,928
Income before income taxes	239		204		693		658
Income tax expense	72		68		197		246
Net Income	167		136		496		412
Less: Net income – noncontrolling interests	1		2		4		4
Net Income – Fuji Xerox	$	166	$	134	$	492	$	408
Weighted Average Exchange Rate(1)	98.89		78.61		96.61		79.47

_____________________________

(1) Represents Yen/U.S. Dollar exchange rate used to translate.

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Condensed Consolidated Statements of Cash Flows (USD $) In Millions, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Cash Flows from Operating Activities:
Net income	$ 291	$ 288	$ 868	$ 880
Adjustments required to reconcile net income to cash flows from operating activities:
Depreciation and amortization	340	339	1,012	965
Provision for receivables	27	23	86	83
Provision for inventory	10	9	22	26
Net (gain) loss on sales of businesses and assets	(25)	5	(15)	2
Undistributed equity in net income of unconsolidated affiliates	(41)	(32)	(85)	(67)
Stock-based compensation	19	30	78	92
Restructuring and asset impairment charges	35	14	60	63
Payments for restructurings	(34)	(30)	(107)	(113)
Contributions to defined benefit pension plans	(64)	(73)	(162)	(310)
Increase in accounts receivable and billed portion of finance receivables	(55)	(413)	(557)	(1,021)
Collections of deferred proceeds from sales of receivables	140	94	371	350
Increase in inventories	(41)	(44)	(182)	(128)
Increase in equipment on operating leases	(79)	(65)	(207)	(200)
Decrease in finance receivables	400	412	519	687
Collections on beneficial interest from sales of finance receivables	16	0	43	0
Increase in other current and long-term assets	(38)	(34)	(158)	(196)
(Decrease) increase in accounts payable and accrued compensation	(61)	7	(123)	(230)
Increase (decrease) in other current and long-term liabilities	77	36	(34)	(126)
Net change in income tax assets and liabilities	56	32	95	93
Net change in derivative assets and liabilities	13	7	(28)	(2)
Other operating, net	(25)	(11)	(89)	(41)
Net cash provided by operating activities	961	594	1,407	807
Cash Flows from Investing Activities:
Cost of additions to land, buildings and equipment	(84)	(110)	(253)	(283)
Proceeds from sales of land, buildings and equipment	41	1	52	8
Cost of additions to internal use software	(18)	(30)	(63)	(100)
Proceeds from sale of businesses	0	0	11	0
Acquisitions, net of cash acquired	(24)	(156)	(158)	(243)
Other investing, net	3	6	9	17
Net cash used in investing activities	(82)	(289)	(402)	(601)
Cash Flows from Financing Activities:
Net (payments) proceeds on debt	(610)	199	(931)	742
Common stock dividends	(77)	(63)	(201)	(177)
Preferred stock dividends	(6)	(6)	(18)	(18)
Proceeds from issuances of common stock	43	33	96	43
Excess tax benefits from stock-based compensation	12	10	13	10
Payments to acquire treasury stock, including fees	(162)	(361)	(172)	(718)
Repurchases related to stock-based compensation	(44)	(40)	(54)	(41)
Distributions to noncontrolling interests	(27)	(2)	(32)	(63)
Net cash used in financing activities	(871)	(230)	(1,299)	(222)
Effect of exchange rate changes on cash and cash equivalents	11	(7)	(4)	(4)
Increase (decrease) in cash and cash equivalents	19	68	(298)	(20)
Cash and cash equivalents at beginning of period	929	814	1,246	902
Cash and Cash Equivalents at End of Period	$ 948	$ 882	$ 948	$ 882

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Shareholders Equity (Details 1) (USD $)	3 Months Ended											9 Months Ended
	Sep. 30, 2013		Jun. 30, 2013	Mar. 31, 2013		Dec. 31, 2012	Sep. 30, 2012		Jun. 30, 2012	Mar. 31, 2012		Sep. 30, 2013		Sep. 30, 2012
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance				$ 11,521,000,000								$ 11,521,000,000
Noncontrolling interests, Beginning Balance				143,000,000								143,000,000
Total Equity, Beginning Balance				11,664,000,000		12,366,000,000				12,025,000,000		11,664,000,000		12,025,000,000
Comprehensive income (loss), net, attributable to parent	531,000,000						614,000,000					803,000,000		1,030,000,000
Comprehensive income, net, attributable to noncontrolling interest	5,000,000						6,000,000					15,000,000		20,000,000
Comprehensive income, net, including portion attributable to noncontrolling interest	536,000,000						620,000,000					818,000,000		1,050,000,000
Cash dividends declared -common stock												(218,000,000)	[1]	(172,000,000)	[1]
Cash dividends declared preferred stock												(18,000,000)	[2]	(18,000,000)	[2]
Contribution of common stock to U.S. pension plan														130,000,000
Stock option and incentive plans, net												130,000,000		98,000,000
Payments to acquire treasury stock, including fees												(172,000,000)		(718,000,000)
Cancellation of treasury stock												0		0
Distributions to noncontrolling interests												(24,000,000)		(29,000,000)
Ending Balance	12,046,000,000					11,521,000,000						12,046,000,000
Noncontrolling interests, Ending Balance	134,000,000					143,000,000						134,000,000
Total Equity, Ending Balance	12,180,000,000					11,664,000,000	12,366,000,000					12,180,000,000		12,366,000,000
Common Stock, Dividends, Per Share, Declared	$ 0.0575		$ 0.0575	$ 0.0575		$ 0.0425	$ 0.0425		$ 0.0425	$ 0.0425		$ 0.1725		$ 0.1275
Preferred Stock, Dividends Per Share, Declared	$ 20.00		$ 20	$ 20		$ 20	$ 20		$ 20	$ 20
Xerox Shareholders’ Equity
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance				11,521,000,000						11,876,000,000		11,521,000,000		11,876,000,000
Comprehensive income (loss), net, attributable to parent												803,000,000		1,030,000,000
Cash dividends declared -common stock												(218,000,000)	[1]	(172,000,000)	[1]
Cash dividends declared preferred stock												(18,000,000)	[2]	(18,000,000)	[2]
Contribution of common stock to U.S. pension plan														130,000,000
Stock option and incentive plans, net												130,000,000		98,000,000
Payments to acquire treasury stock, including fees												(172,000,000)		(718,000,000)
Cancellation of treasury stock												0		0
Distributions to noncontrolling interests												0		0
Ending Balance	12,046,000,000						12,226,000,000					12,046,000,000		12,226,000,000
Common Stock
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance				1,239,000,000						1,353,000,000		1,239,000,000		1,353,000,000
Comprehensive income (loss), net, attributable to parent												0		0
Cash dividends declared -common stock												0	[1]	0
Cash dividends declared preferred stock												0	[2]	0
Contribution of common stock to U.S. pension plan														15,000,000
Stock option and incentive plans, net												24,000,000		17,000,000
Payments to acquire treasury stock, including fees												0		0
Cancellation of treasury stock												(16,000,000)		(63,000,000)
Distributions to noncontrolling interests												0		0
Ending Balance	1,247,000,000						1,322,000,000					1,247,000,000		1,322,000,000
Additional Paid-in Capital
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance				5,622,000,000						6,317,000,000		5,622,000,000		6,317,000,000
Comprehensive income (loss), net, attributable to parent												0		0
Cash dividends declared -common stock												0	[1]	0
Cash dividends declared preferred stock												0	[2]	0
Contribution of common stock to U.S. pension plan														115,000,000
Stock option and incentive plans, net												106,000,000		81,000,000
Payments to acquire treasury stock, including fees												0		0
Cancellation of treasury stock												(98,000,000)		(418,000,000)
Distributions to noncontrolling interests												0		0
Ending Balance	5,630,000,000						6,095,000,000					5,630,000,000		6,095,000,000
Treasury Stock
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance				(104,000,000)						(124,000,000)		(104,000,000)		(124,000,000)
Comprehensive income (loss), net, attributable to parent												0		0
Cash dividends declared -common stock												0	[1]	0
Cash dividends declared preferred stock												0	[2]	0
Contribution of common stock to U.S. pension plan														0
Stock option and incentive plans, net												0		0
Payments to acquire treasury stock, including fees												(172,000,000)	[3]	(718,000,000)
Cancellation of treasury stock												114,000,000		481,000,000
Distributions to noncontrolling interests												0		0
Ending Balance	(162,000,000)						(361,000,000)					(162,000,000)		(361,000,000)
Retained Earnings
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance				7,991,000,000						7,046,000,000		7,991,000,000		7,046,000,000
Comprehensive income (loss), net, attributable to parent												853,000,000		860,000,000
Cash dividends declared -common stock												(218,000,000)	[1]	(172,000,000)	[1]
Cash dividends declared preferred stock												(18,000,000)	[2]	(18,000,000)	[2]
Contribution of common stock to U.S. pension plan														0
Stock option and incentive plans, net												0		0
Payments to acquire treasury stock, including fees												0		0
Cancellation of treasury stock												0		0
Distributions to noncontrolling interests												0		0
Ending Balance	8,608,000,000						7,716,000,000					8,608,000,000		7,716,000,000
AOCL
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance				(3,227,000,000)	[4]					(2,716,000,000)	[4]	(3,227,000,000)	[4]	(2,716,000,000)	[4]
Comprehensive income (loss), net, attributable to parent												(50,000,000)	[4]	170,000,000	[4]
Cash dividends declared -common stock												0	[1],[4]	0
Cash dividends declared preferred stock												0	[2],[4]	0
Contribution of common stock to U.S. pension plan														0
Stock option and incentive plans, net												0		0
Payments to acquire treasury stock, including fees												0	[4]	0	[4]
Cancellation of treasury stock												0	[4]	0	[4]
Distributions to noncontrolling interests												0	[4]	0
Ending Balance	(3,277,000,000)	[4]					(2,546,000,000)	[4]				(3,277,000,000)	[4]	(2,546,000,000)	[4]
Non- controlling Interests
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Noncontrolling interests, Beginning Balance				143,000,000						149,000,000		143,000,000		149,000,000
Comprehensive income, net, attributable to noncontrolling interest												15,000,000		20,000,000
Cash dividends declared -common stock												0	[1]	0
Cash dividends declared preferred stock												0	[2]	0
Contribution of common stock to U.S. pension plan														0
Stock option and incentive plans, net												0		0
Payments to acquire treasury stock, including fees												0		0
Cancellation of treasury stock												0		0
Distributions to noncontrolling interests												(24,000,000)		(29,000,000)
Noncontrolling interests, Ending Balance	$ 134,000,000						$ 140,000,000					$ 134,000,000		$ 140,000,000

[1] (2)Cash dividends declared on common stock of $0.0575 per share in all quarters of 2013 and $0.0425 per share in all quarters of 2012.

[2] (3)Cash dividends declared on preferred stock of $20.00 per share in all quarters of 2013 and 2012.

[3] (1)Includes associated fees.

[4] (1)Refer to Note 16 - Other Comprehensive Income for components of AOCL.

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Condensed Consolidated Statements of Income (USD $) In Millions, except Per Share data, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Revenues
Sales	$ 1,372	$ 1,389	$ 4,119	$ 4,268
Outsourcing, maintenance and rentals	3,757	3,726	11,383	11,255
Financing	133	160	364	451
Total Revenues	5,262	5,275	15,866	15,974
Costs and Expenses
Cost of sales	869	897	2,618	2,739
Cost of outsourcing, maintenance and rentals	2,698	2,668	8,184	7,983
Cost of financing	40	49	125	153
Research, development and engineering expenses	145	161	448	495
Selling, administrative and general expenses	1,018	1,032	3,100	3,139
Restructuring and asset impairment charges	35	14	60	63
Amortization of intangible assets	83	82	249	246
Other expenses, net	39	58	115	190
Total Costs and Expenses	4,927	4,961	14,899	15,008
Income before Income Taxes and Equity Income	335	314	967	966
Income tax expense	85	62	203	201
Equity in net income of unconsolidated affiliates	43	34	126	105
Income from Continuing Operations	293	286	890	870
(Loss) income from discontinued operations, net of tax	(2)	2	(22)	10
Net Income	291	288	868	880
Less: Net income attributable to noncontrolling interests	5	6	15	20
Net Income Attributable to Xerox	286	282	853	860
Net income from continuing operations	288	280	875	850
(Loss) income from discontinued operations, net of tax	(2)	2	(22)	10
Net Income Attributable to Xerox	$ 286	$ 282	$ 853	$ 860
Continuing operations (dollars per share)	$ 0.23	$ 0.21	$ 0.70	$ 0.63
Discontinued operations (dollars per share)	$ 0.00	$ 0.00	$ (0.02)	$ 0.01
Total Basic Earnings per Share (dollars per share)	$ 0.23	$ 0.21	$ 0.68	$ 0.64
Continuing operations (dollars per share)	$ 0.22	$ 0.21	$ 0.68	$ 0.62
Discontinued operations (dollars per share)	$ 0.00	$ 0.00	$ (0.01)	$ 0.00
Diluted Earnings per Share (dollars per share)	$ 0.22	$ 0.21	$ 0.67	$ 0.62

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Debt Net Payments and Proceeds on Other Debt (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013		Sep. 30, 2012
Debt Instrument [Line Items]
Net proceeds on short-term debt			$ 6		$ 742
Proceeds from issuance of long-term debt			102	[1]	1,112	[1]
Payments on long-term debt			(1,039)		(1,112)
Net (Payments) Proceeds on Debt	(610)	199	(931)		742
United States
Debt Instrument [Line Items]
Proceeds from issuance of long-term debt			$ 39

[1] Includes net proceeds of $39 from the sale and capital leaseback of a building in the U.S.

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Investment in Affiliates, at Equity (Tables)

9 Months Ended

Sep. 30, 2013

Equity Method Investments and Joint Ventures [Abstract]

Equity in net income (loss) of unconsolidated affiliates

Our equity in net income of our unconsolidated affiliates was as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Fuji Xerox	$	40	$	32	$	117	$	97
Other investments	3		2		9		8
Total Equity in Net Income of Unconsolidated Affiliates	$	43	$	34	$	126	$	105

Condensed financial data of Fuji Xerox

Condensed financial data of Fuji Xerox was as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Summary of Operations:
Revenues	$	2,909	$	3,192	$	8,653	$	9,586
Costs and expenses	2,670		2,988		7,960		8,928
Income before income taxes	239		204		693		658
Income tax expense	72		68		197		246
Net Income	167		136		496		412
Less: Net income – noncontrolling interests	1		2		4		4
Net Income – Fuji Xerox	$	166	$	134	$	492	$	408
Weighted Average Exchange Rate(1)	98.89		78.61		96.61		79.47

_____________________________

(1) Represents Yen/U.S. Dollar exchange rate used to translate.

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Contingencies and Litigation

9 Months Ended

Sep. 30, 2013

Commitments and Contingencies Disclosure [Abstract]

Contingencies and Litigation

Contingencies and Litigation

Legal Matters

As more fully discussed below, we are involved in a variety of claims, lawsuits, investigations and proceedings concerning securities law, intellectual property law, environmental law, employment law and the Employee Retirement Income Security Act (ERISA). We determine whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. We assess our potential liability by analyzing our litigation and regulatory matters using available information. We develop our views on estimated losses in consultation with outside counsel handling our defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.

Brazil Tax and Labor Contingencies

Our Brazilian operations are involved in various litigation matters and have received or been the subject of numerous governmental assessments related to indirect and other taxes, as well as disputes associated with former employees and contract labor. The tax matters, which comprise a significant portion of the total contingencies, principally relate to claims for taxes on the internal transfer of inventory, municipal service taxes on rentals, gross revenue taxes and import taxes and duties. We are disputing these tax matters and intend to vigorously defend our position. Based on the opinion of legal counsel and current reserves for those matters deemed probable of loss, we do not believe that the ultimate resolution of these matters will materially impact our results of operations, financial position or cash flows.The labor matters principally relate to claims made by former employees and contract labor for the equivalent payment of all social security and other related labor benefits, as well as consequential tax claims, as if they were regular employees.

As of September 30, 2013, the total amounts related to the unreserved portion of the tax and labor contingencies, inclusive of any related interest, amounted to approximately $979 with the decrease from December 31, 2012 balance of approximately $1,010, resulting from currency and the adjustments for closed cases offset by a new case and interest. With respect to the unreserved balance of $979, the majority has been assessed by management as being remote as to the likelihood of ultimately resulting in a loss to the company. In connection with the above proceedings, customary local regulations may require us to make escrow cash deposits or post other security of up to half of the total amount in dispute. As of September 30, 2013 we had $179 of escrow cash deposits for matters we are disputing, and there are liens on certain Brazilian assets with a net book value of $8 and additional letters of credit of approximately $238, which include associated indexation. Generally, any escrowed amounts would be refundable and any liens would be removed to the extent the matters are resolved in our favor. We routinely assess all these matters as to probability of ultimately incurring a liability against our Brazilian operations and record our best estimate of the ultimate loss in situations where we assess the likelihood of an ultimate loss as probable.

Litigation Against the Company

In re Xerox Corporation Securities Litigation: A consolidated securities law action (consisting of 17 cases) is pending in the United States District Court for the District of Connecticut. Defendants are the Company, Barry Romeril, Paul Allaire and G. Richard Thoman. The consolidated action is a class action on behalf of all persons and entities who purchased Xerox Corporation common stock during the period October 22, 1998 through October 7, 1999 inclusive (Class Period) and who suffered a loss as a result of misrepresentations or omissions by Defendants as alleged by Plaintiffs (the “Class”). The Class alleges that in violation of Section 10(b) and/or 20(a) of the Securities Exchange Act of 1934, as amended (1934 Act), and SEC Rule 10b-5 thereunder, each of the defendants is liable as a participant in a fraudulent scheme and course of business that operated as a fraud or deceit on purchasers of the Company’s common stock during the Class Period by disseminating materially false and misleading statements and/or concealing material facts relating to the defendants’ alleged failure to disclose the material negative impact that the April 1998 restructuring had on the Company’s operations and revenues. The complaint further alleges that the alleged scheme: (i) deceived the investing public regarding the economic capabilities, sales proficiencies, growth, operations and the intrinsic value of the Company’s common stock; (ii) allowed several corporate insiders, such as the named individual defendants, to sell shares of privately held common stock of the Company while in possession of materially adverse, non-public information; and (iii) caused the individual plaintiffs and the other members of the purported class to purchase common stock of the Company at inflated prices. The complaint seeks unspecified compensatory damages in favor of the plaintiffs and the other members of the purported class against all defendants, jointly and severally, for all damages sustained as a result of defendants’ alleged wrongdoing, including interest thereon, together with reasonable costs and expenses incurred in the action, including counsel fees and expert fees. In 2001, the Court denied the defendants’ motion for dismissal of the complaint. The plaintiffs’ motion for class certification was denied by the Court in 2006, without prejudice to refiling. In February 2007, the Court granted the motion of the International Brotherhood of Electrical Workers Welfare Fund of Local Union No. 164, Robert W. Roten, Robert Agius (Agius) and Georgia Stanley to appoint them as additional lead plaintiffs. In July 2007, the Court denied plaintiffs’ renewed motion for class certification, without prejudice to renewal after the Court holds a pre-filing conference to identify factual disputes the Court will be required to resolve in ruling on the motion. After that conference and Agius’s withdrawal as lead plaintiff and proposed class representative, in February 2008 plaintiffs filed a second renewed motion for class certification. In April 2008, defendants filed their response and motion to disqualify Milberg LLP as a lead counsel. On September 30, 2008, the Court entered an order certifying the class and denying the appointment of Milberg LLP as class counsel. Subsequently, on April 9, 2009, the Court denied defendants’ motion to disqualify Milberg LLP. On November 6, 2008, the defendants filed a motion for summary judgment. On March 29, 2013, the Court granted defendants' motion for summary judgment in its entirety. On April 26, 2013, plaintiffs filed a notice of appeal to the United States Court of Appeals for the Second Circuit. The appeal process is ongoing. The individual defendants and we deny any wrongdoing and are vigorously defending the action. At this time, we do not believe it is reasonably possible that we will incur additional material losses in excess of the amount we have already accrued for this matter. In the course of litigation, we periodically engage in discussions with plaintiffs’ counsel for possible resolution of this matter. Should developments cause a change in our determination as to an unfavorable outcome, or result in a final adverse judgment or a settlement for a significant amount, there could be a material adverse effect on our results of operations, cash flows and financial position in the period in which such change in determination, judgment or settlement occurs.

Other Contingencies

We have issued or provided the following guarantees as of September 30, 2013:

• $451 for letters of credit issued to (i) guarantee our performance under certain services contracts; (ii) support certain insurance programs; and (iii) support our obligations related to the Brazil tax and labor contingencies.

• $759 for outstanding surety bonds. Certain contracts, primarily those involving public sector customers, require us to provide a surety bond as a guarantee of our performance of contractual obligations.

In general, we would only be liable for the amount of these guarantees in the event of default in our performance of our obligations under each contract; the probability of which we believe is remote. We believe that our capacity in the surety markets as well as under various credit arrangements (including our Credit Facility) is sufficient to allow us to respond to future requests for proposals that require such credit support.

We have service arrangements where we service third party student loans in the Federal Family Education Loan program (FFEL) on behalf of various financial institutions. We service these loans for investors under outsourcing arrangements and do not acquire any servicing rights that are transferable by us to a third party. At September 30, 2013, we serviced a FFEL portfolio of approximately 3.3 million loans with an outstanding principal balance of approximately $47.2 billion. Some servicing agreements contain provisions that, under certain circumstances, require us to purchase the loans from the investor if the loan guaranty has been permanently terminated as a result of a loan default caused by our servicing error. If defaults caused by us are cured during an initial period, any obligation we may have to purchase these loans expires. Loans that we purchase may be subsequently cured, the guaranty reinstated and the loans repackaged for sale to third parties. We evaluate our exposure under our purchase obligations on defaulted loans and establish a reserve for potential losses, or default liability reserve, through a charge to the provision for loss on defaulted loans purchased. The reserve is evaluated periodically and adjusted based upon management’s analysis of the historical performance of the defaulted loans. As of September 30, 2013, other current liabilities include reserves of approximately $3 for losses on defaulted loans purchased.

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Finance Receivables, Net (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Sep. 30, 2013		Jun. 30, 2013		Mar. 31, 2013		Sep. 30, 2012		Jun. 30, 2012		Mar. 31, 2012
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	$ 162		$ 160		$ 170		$ 190		$ 203		$ 201
Provision	19		21		13		15		17		15
Charge-offs	(19)		(20)		(21)		(24)		(24)		(19)
Recoveries and other	4		1	[1]	(2)	[1]	5		(6)	[1]	6	[1]
Sale of finance receivables	(12)						(9)
Ending Balance	154		162		160		177		190		203
Financing Receivable, Collectively Evaluated for Impairment	4,832	[2]					5,829	[2]
Residual values not included in the impairment evaluation	1						3
Allowance for credit losses not included in the impairment evaluation	154						177
United States
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	54		51		50		73		74		75
Provision	3		6		2		3		3		2
Charge-offs	(3)		(2)		(2)		(8)		(5)		(4)
Recoveries and other	1		(1)	[1]	1	[1]	0		1	[1]	1	[1]
Sale of finance receivables	(12)						(9)
Ending Balance	43		54		51		59		73		74
Financing Receivable, Collectively Evaluated for Impairment	1,587	[2]					2,384	[2]
Canada
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	29		29		31		31		33		33
Provision	3		3		2		3		2		1
Charge-offs	(4)		(3)		(4)		(5)		(4)		(3)
Recoveries and other	2		0	[1]	0	[1]	2		0	[1]	2	[1]
Sale of finance receivables	0						0
Ending Balance	30		29		29		31		31		33
Financing Receivable, Collectively Evaluated for Impairment	696	[2]					811	[2]
Europe
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	74		76		85		83		93		91
Provision	12		10		9		9		11		12
Charge-offs	(12)		(14)		(15)		(11)		(15)		(12)
Recoveries and other	2		2	[1]	(3)	[1]	3		(6)	[1]	2	[1]
Sale of finance receivables	0						0
Ending Balance	76		74		76		84		83		93
Financing Receivable, Collectively Evaluated for Impairment	2,279	[2]					2,466	[2]
Other
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	5	[3]	4	[3]	4	[3]	3	[3]	3	[3]	2	[3]
Provision	1		2	[3]	0	[3]	0		1	[3]	0	[3]
Charge-offs	0		(1)	[3]	0	[3]	0		0	[3]	0	[3]
Recoveries and other	(1)		0	[1],[3]	0	[1],[3]	0		(1)	[1],[3]	1	[1],[3]
Sale of finance receivables	0						0
Ending Balance	5		5	[3]	4	[3]	3		3	[3]	3	[3]
Financing Receivable, Collectively Evaluated for Impairment	$ 270	[2],[3]					$ 168	[2],[3]

[1] Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

[2] Total Finance receivables exclude residual values of $1 and $3, and the allowance for credit losses of $154 and $177 at September 30, 2013 and 2012, respectively.

[3] Includes developing market countries and smaller units.

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Financial Instruments, Summary of Derivative Instruments Gain (Losses) (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Summary of Derivative Instruments Gains (Losses) [Abstract]
Net losses recorded in AOCL expected to be reclassified to net income in the future			$ (33)
Foreign Currency Transaction Gain (Loss), before Tax	0	(1)	(7)	(1)
Foreign exchange contracts - forwards [Member] | Foreign Currency Gain (Loss) [Member] | Derivatives Not Designated as Hedging Instruments [Member]
Summary of Derivative Instruments Gains (Losses) [Abstract]
Derivative Instruments Not Designated as Hedging Instruments, Gain (Loss), Net	(12)	(6)	(45)	(1)
Cash Flow Hedging [Member] | Foreign exchange contracts - forwards [Member]
Summary of Derivative Instruments Gains (Losses) [Abstract]
Derivative Gain (Loss) Recognized in OCI	(13)	8	(81)	16
Cash Flow Hedging [Member] | Foreign exchange contracts - forwards [Member] | Cost of Sales [Member]
Summary of Derivative Instruments Gains (Losses) [Abstract]
Gain (Loss) Reclassified from AOCI to Income	$ (35)	$ 8	$ (89)	$ 29

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Segment Reporting, Reconciliation Of Operating Profit Loss (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Segment Reporting [Abstract]
Segment Profit	$ 498	$ 448	$ 1,372	$ 1,394
Reconciling items:
Restructuring and asset impairment charges	(35)	(14)	(60)	(63)
Restructuring charges of Fuji Xerox	(3)	(5)	(8)	(15)
Amortization of intangible assets	(83)	(82)	(249)	(246)
Litigation matters (Q1 2013 only)	0	0	37	0
Equity in net income of unconsolidated affiliates	(43)	(34)	(126)	(105)
Other	1	1	1	1
Pre-tax Income	$ 335	$ 314	$ 967	$ 966

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Shareholders Equity (Tables)

9 Months Ended

Sep. 30, 2013

Stockholders' Equity Note [Abstract]

Schedule of Stockholders Equity

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2012	$	1,239		$	5,622		$	(104	)	$	7,991		$	(3,227	)	$	11,521		$	143		$	11,664
Comprehensive income (loss), net	—			—			—			853			(50		)	803			15			818
Cash dividends declared- common stock(2)	—			—			—			(218		)	—			(218		)	—			(218		)
Cash dividends declared - preferred stock(3)	—			—			—			(18		)	—			(18		)	—			(18		)
Stock option and incentive plans, net	24			106			—			—			—			130			—			130
Payments to acquire treasury stock, including fees	—			—			(172		)	—			—			(172		)	—			(172		)
Cancellation of treasury stock	(16		)	(98		)	114			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(24		)	(24		)
Balance at September 30, 2013	$	1,247		$	5,630		$	(162	)	$	8,608		$	(3,277	)	$	12,046		$	134		$	12,180

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2011	$	1,353		$	6,317		$	(124	)	$	7,046		$	(2,716	)	$	11,876		$	149		$	12,025
Comprehensive income, net	—			—			—			860			170			1,030			20			1,050
Cash dividends declared-common stock(2)	—			—			—			(172		)	—			(172		)	—			(172		)
Cash dividends declared-preferred stock(3)	—			—			—			(18		)	—			(18		)	—			(18		)
Contribution of common stock to U.S. pension plan	15			115			—			—			—			130			—			130
Stock option and incentive plans, net	17			81			—			—			—			98			—			98
Payments to acquire treasury stock, including fees	—			—			(718		)	—			—			(718		)	—			(718		)
Cancellation of treasury stock	(63		)	(418		)	481			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(29		)	(29		)
Balance at September 30, 2012	$	1,322		$	6,095		$	(361	)	$	7,716		$	(2,546	)	$	12,226		$	140		$	12,366

_____________________________

(1) Refer to Note 16 - Other Comprehensive Income for components of AOCL.

(2) Cash dividends declared on common stock of $0.0575 per share in all quarters of 2013 and $0.0425 per share in all quarters of 2012.

(3) Cash dividends declared on preferred stock of $20.00 per share in all quarters of 2013 and 2012.

Schedule of Treasury Stock by Class

The following is a summary of the purchases of common stock made during the nine months ended September 30, 2013 under our authorized stock repurchase programs (shares in thousands):

	Shares		Amount
December 31, 2012	14,924		$	104
Purchases (1)	17,372		172
Cancellations	(16,284	)	(114		)
September 30, 2013	16,012		$	162

____________________________

(1) Includes associated fees.

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Other Comprehensive Income (Tables)

9 Months Ended

Sep. 30, 2013

Comprehensive Income [Abstract]

Schedule of Comprehensive Income (Loss)

Other Comprehensive Income is comprised of the following:

	Three Months Ended September 30,												Nine Months Ended September 30,
	2013						2012						2013						2012
	Pre-tax			Net of Tax			Pre-tax			Net of Tax			Pre-tax			Net of Tax			Pre-tax			Net of Tax
Translation Adjustments Gains (Losses)	$	266		$	269		$	343		$	344		$	(185	)	$	(178	)	$	176		$	181
Unrealized (Losses) Gains:
Changes in fair value of cash flow hedges - (losses) gains	(13		)	(11		)	8			4			(81		)	(57		)	16			11
Changes in cash flow hedges reclassed to earnings(1)	35			24			(8		)	(6		)	89			62			(29		)	(22		)
Other gains	1			1			—			—			2			2			—			—
Net Unrealized Gains (Losses)	23			14			—			(2		)	10			7			(13		)	(11		)
Defined Benefit Plans Gains (Losses):
Net actuarial gain	—			—			31			19			25			15			50			31
Prior service amortization(2)	(12		)	(7		)	(16		)	(10		)	(34		)	(21		)	(48		)	(30		)
Actuarial loss amortization(2)	42			29			51			33			174			116			135			88
Fuji Xerox changes in defined benefit plans, net(3)	11			11			7			7			7			7			(34		)	(34		)
Other (losses) gains(4)	(71		)	(71		)	(59		)	(59		)	4			4			(55		)	(55		)
Change in Defined Benefit Plans (Losses) Gains	(30		)	(38		)	14			(10		)	176			121			48			—
Other Comprehensive Income (Loss) Attributable to Xerox	$	259		$	245		$	357		$	332		$	1		$	(50	)	$	211		$	170

_____________________________

(1) Reclassified to Cost of sales - refer to Note 12 - Financial Instruments for additional information regarding our cash flow hedges.

(2) Reclassified to Total Net Periodic Benefit Cost - refer to Note 14 - Employee Benefit Plans for additional information.

(3) Represents our share of Fuji Xerox's benefit plan changes.

(4) Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.

Schedule of Accumulated Other Comprehensive Income (Loss)

AOCL is comprised of the following:

	September 30, 2013			December 31, 2012
Cumulative translation adjustments	$	(1,004	)	$	(826	)
Benefit plans net actuarial losses and prior service credits(1)	(2,243		)	(2,364		)
Other unrealized losses, net	(30		)	(37		)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$	(3,277	)	$	(3,227	)

_____________________________

(1) Includes our share of Fuji Xerox.

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Inventories

9 Months Ended

Sep. 30, 2013

Inventory Disclosure [Abstract]

Inventories

Inventories

The following is a summary of Inventories by major category:

	September 30, 2013		December 31, 2012
Finished goods	$	961	$	844
Work-in-process	76		61
Raw materials	115		106
Total Inventories	$	1,152	$	1,011

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Earnings per Share, Anti Dilutive Securities (Details) (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended							9 Months Ended
	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2012	Sep. 30, 2012	Jun. 30, 2012	Mar. 31, 2012	Sep. 30, 2013	Sep. 30, 2012
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	25,118				89,723			21,402	86,489
Dividends per common share (in dollars per share)	$ 0.0575	$ 0.0575	$ 0.0575	$ 0.0425	$ 0.0425	$ 0.0425	$ 0.0425	$ 0.1725	$ 0.1275
Stock options [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	13,102				38,430			12,905	36,395
Restricted Stock and Performance Shares [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	12,016				24,327			8,497	23,128
Convertible preferred stock [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	0				26,966			0	26,966

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Restructuring Programs (Tables)

9 Months Ended

Sep. 30, 2013

Restructuring and Related Activities [Abstract]

Restructuring Program Activity

Information related to restructuring program activity during the nine months ended September 30, 2013 is outlined below:

	Severance and Related Costs			Lease Cancellation and Other Costs			Asset Impairments(2)		Total
Balance at December 31, 2012	$	123		$	7		$	—	$	130
Provision	78			—			—		78
Reversals	(18		)	—			—		(18		)
Net Current Period Charges - Continuing Operations(1)	60			—			—		60
Discontinued operations(3)	4			—			—		4
Total Net Current Period Charges	64			—			—		64
Charges against reserve and currency	(105		)	(2		)	—		(107		)
Balance at September 30, 2013	$	82		$	5		$	—	$	87

_____________________________

(1) Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.

(2) Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

(3) Refer to Note 5 - Divestitures for additional information regarding discontinued operations.

Reconciliation to the Condensed Consolidated Statements of Cash Flows

Reconciliation to the Condensed Consolidated Statements of Cash Flows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Charges against reserve	$	(34	)	$	(29	)	$	(107	)	$	(114	)
Asset impairment	—			—			—			2
Effects of foreign currency and other non-cash items	—			(1		)	—			(1		)
Restructuring Cash Payments	$	(34	)	$	(30	)	$	(107	)	$	(113	)

Total Costs incurred with Restructuring programs, by segment

The following table summarizes the total amount of costs incurred in connection with these restructuring programs by segment:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Services	$	10	$	6	$	18	$	25
Document Technology	25		8		42		37
Other	—		—		—		1
Total Net Restructuring Charges	$	35	$	14	$	60	$	63

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Accounts Receivable, Net (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended			3 Months Ended				9 Months Ended
	Sep. 30, 2012	Sep. 30, 2013	Dec. 31, 2012	Sep. 30, 2013 Accounts Receivable [Member]		Sep. 30, 2012 Accounts Receivable [Member]		Sep. 30, 2013 Accounts Receivable [Member]		Sep. 30, 2012 Accounts Receivable [Member]
Receivables [Abstract]
Amounts billed or billable		$ 2,705	$ 2,639
Unbilled amounts		395	335
Allowance for doubtful accounts		(111)	(108)
Accounts Receivable, Net		2,989	2,866
Billable contracts receivable to be invoiced in the subsequent month		1,045	1,049
Accounts Receivable Sales Arrangements [Abstract]
Deferred proceeds receivables from sales of accounts receivables		129	116
Remaining account receivable sold and derecognized		740	766
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable sales				814		725		2,587		2,816
Deferred proceeds				125		122		384		525
Loss on sales of accounts receivable				4		4		13		16
Estimated decrease to operating cash flows				(75)	[1]	(266)	[1]	(42)	[1]	(168)	[1]
Payments to Acquire Receivables	$ (215)

[1] Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency. The three months ended September 30, 2012 includes $215 of cash outflows related to our terminated U.S. revolving facility.

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Debt

9 Months Ended

Sep. 30, 2013

Debt Disclosure [Abstract]

Debt

Debt

Interest Expense and Income

Interest expense and interest income were as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Interest expense(1)	$	100	$	105	$	308	$	325
Interest income(2)	136		163		373		461

____________________________

(1) Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

(2) Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

Net (Payments) Proceeds on Debt

Net proceeds on debt as shown on the Condensed Consolidated Statements of Cash Flows was as follows: 

	Nine Months Ended September 30,
	2013			2012
Net proceeds on short-term debt	$	6		$	742
Proceeds from issuance of long-term debt(1)	102			1,112
Payments on long-term debt	(1,039		)	(1,112		)
Net (Payments) Proceeds on Debt	$	(931	)	$	742

____________________________

(1) Includes net proceeds of $39 from the sale and capital leaseback of a building in the U.S.

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Finance Receivables, Net

9 Months Ended

Sep. 30, 2013

Finance Receivables, Net [Abstract]

Finance Receivables, Net

Accounts Receivable, Net

Accounts receivable, net were as follows:

	September 30, 2013			December 31, 2012
Amounts billed or billable	$	2,705		$	2,639
Unbilled amounts	395			335
Allowance for doubtful accounts	(111		)	(108		)
Accounts Receivable, Net	$	2,989		$	2,866

Unbilled amounts include amounts associated with percentage-of-completion accounting and other earned revenues not currently billable due to contractual provisions. Amounts to be invoiced in the subsequent month for current services provided are included in amounts billable, and at September 30, 2013 and December 31, 2012 were approximately $1,045 and $1,049, respectively.

We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivables is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.

Accounts Receivable Sales Arrangements

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable without recourse to third-parties. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

All of our arrangements involve the sale of our entire interest in groups of accounts receivables for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to its short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in the caption “Other current assets” in the accompanying Condensed Consolidated Balance Sheets and were $129 and $116 at September 30, 2013 and December 31, 2012, respectively.

Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.

Of the accounts receivable sold and derecognized from our balance sheet, $740 and $766 remained uncollected as of September 30, 2013 and December 31, 2012, respectively. Accounts receivables sales were as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Accounts receivable sales	$	814		$	725		$	2,587		$	2,816
Deferred proceeds	125			122			384			525
Loss on sales of accounts receivable	4			4			13			16
Estimated decrease to operating cash flows(1)	(75		)	(266		)	(42		)	(168		)

__________________________

(1) Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency. The three months ended September 30, 2012 includes $215of cash outflows related to our terminated U.S. revolving facility.

Finance Receivables, Net

Sale of Finance Receivables

2013 Sales:

In September 2013, we sold our entire interest in a group of U.S. lease finance receivables with a net carrying value of $419 to a third-party financial institution for cash proceeds of $384 and a beneficial interest from the purchaser of $60. The lease contracts, including associated service and supply elements, were initially sold to a wholly-owned consolidated bankruptcy-remote limited purpose subsidiary, which in turn sold the principal and interest portions of such contracts to the third-party financial institution (the “ultimate purchaser”). As of September 30, 2013, the principal value of the receivables sold and derecognized from our balance sheet was $416 (sale value of approximately $456).

A pre-tax gain of $25 was recognized on this sale and is net of fees and expenses of approximately $3. We will continue to service the sold receivables for which we will receive a 1% servicing fee. We have concluded that the 1% servicing fee (approximately $7 over the expected life of the associated receivables) is adequate compensation and, accordingly, no servicing asset or liability was recorded.

The beneficial interest represents our right to receive future cash flows from the sold receivables, which exceed the servicing fee as well as the ultimate purchaser's initial investment and associated return on that investment. The beneficial interest was initially recognized at an estimate of fair value based on the present value of the expected future cash flows. The present value of the expected future cash flows was calculated using management's best estimate of key assumptions including credit losses, prepayment rate and an appropriate risk adjusted discount rate (all unobservable Level 3 inputs) for which we utilized annualized rates of 2.1%, 9.3% and 10.0%, respectively. These assumptions are supported by both our historical experience and anticipated trends relative to the particular portfolio of receivables sold. However, to assess the sensitivity on the fair value of the beneficial interest, we adjusted the credit loss rate, prepayment rate and discount rate assumptions individually by 10% and 20% while holding the other assumptions constant. Although the effect of multiple assumption changes was not considered in this analysis, a 10% or 20% adverse variation in any one of these three individual assumptions would each decrease the recorded beneficial interest by approximately $3 or less.

2012 Sales:

In 2012, we sold our entire interest in two separate portfolios of U.S. lease finance receivables with a combined net carrying value of $682 to a third-party financial institution for cash proceeds of $630 and beneficial interests from the purchaser of $101. A pre-tax gain of $44 ($23 in the third quarter 2012) was recognized on these sales and is net of additional fees and expenses of approximately $5. As of September 30, 2013, the principal value of the receivables sold and derecognized from our balance sheet was $445 (sales value of approximately $485).

Summary:

The lease portfolios sold were from our Document Technology segment and the gains on these sales are reported in Financing revenues within our Document Technology segment. The ultimate purchaser has no recourse to our other assets for the failure of customers to pay principal and interest when due beyond our beneficial interests of $133, of which $58 and $75 is included in Other current assets and Other long-term assets, respectively, in the accompanying Condensed Consolidated Balance Sheets at September 30, 2013. The beneficial interests are held by a bankruptcy-remote subsidiary and therefore are not available to satisfy any of our creditor obligations. We report collections on the beneficial interests as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such beneficial interests are the result of an operating activity and the associated interest rate risk is de minimis considering it has a weighted average life of less than 2 years. Collections on the beneficial interest were $16 and $43 for the three and nine months ended September 30, 2013, respectively.

The net impact from the sales of finance receivables on operating cash flows is summarized below:

	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions)	2013			2012		2013			2012
Net cash received for sales of finance receivables(1)	$	384		$	311	$	384		$	311
Impact from prior sales of finance receivables(2)	(84		)	—		(258		)	—
Collections on beneficial interest	16			—		43			—
Estimated Increase to Operating Cash Flows	$	316		$	311	$	169		$	311

____________________________ 

(1) Net of beneficial interest, fees and expenses.

(2) Represents cash that would have been collected if we had not sold finance receivables.

Finance Receivables – Allowance for Credit Losses and Credit Quality

Finance receivables include sales-type leases, direct financing leases and installment loans. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(3)			Total
Balance at December 31, 2012	$	50		$	31		$	85		$	4		$	170
Provision	2			2			9			—			13
Charge-offs	(2		)	(4		)	(15		)	—			(21		)
Recoveries and other(1)	1			—			(3		)	—			(2		)
Balance at March 31, 2013	$	51		$	29		$	76		$	4		$	160
Provision	6			3			10			2			21
Charge-offs	(2		)	(3		)	(14		)	(1		)	(20		)
Recoveries and other(1)	(1		)	—			2			—			1
Balance at June 30, 2013	$	54		$	29		$	74		$	5		$	162
Provision	3			3			12			1			19
Charge-offs	(3		)	(4		)	(12		)	—			(19		)
Recoveries and other(1)	1			2			2			(1		)	4
Sale of finance receivables	(12		)	—			—			—			(12		)
Balance at September 30, 2013	$	43		$	30		$	76		$	5		$	154
Finance receivables as of September 30, 2013 collectively evaluated for impairment(2)	$	1,587		$	696		$	2,279		$	270		$	4,832
Balance at December 31, 2011	$	75		$	33		$	91		$	2		$	201
Provision	2			1			12			—			15
Charge-offs	(4		)	(3		)	(12		)	—			(19		)
Recoveries and other(1)	1			2			2			1			6
Balance at March 31, 2012	$	74		$	33		$	93		$	3		$	203
Provision	3			2			11			1			17
Charge-offs	(5		)	(4		)	(15		)	—			(24		)
Recoveries and other(1)	1			—			(6		)	(1		)	(6		)
Balance at June 30, 2012	$	73		$	31		$	83		$	3		$	190
Provision	3			3			9			—			15
Charge-offs	(8		)	(5		)	(11		)	—			(24		)
Recoveries and other(1)	—			2			3			—			5
Sale of finance receivables	(9		)	—			—			—			(9		)
Balance at September 30, 2012	$	59		$	31		$	84		$	3		$	177
Finance receivables as of September 30, 2012 collectively evaluated for impairment(2)	$	2,384		$	811		$	2,466		$	168		$	5,829

__________________

(1) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(2) Total Finance receivables exclude residual values of $1 and $3, and the allowance for credit losses of $154 and $177 at September 30, 2013 and 2012, respectively.

(3) Includes developing market countries and smaller units.

We evaluate our customers based on the following credit quality indicators:

• Investment grade: This rating includes accounts with excellent to good business credit, asset quality and the capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poors (S&P) rating of BBB- or better. Loss rates in this category are normally minimal at less than 1%.

• Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain on such leases. Loss rates in this category are generally in the range of 2% to 4%.

• Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees and etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade status when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are around 10%.

Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	September 30, 2013								December 31, 2012
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	182	$	75	$	35	$	292	$	252	$	147	$	59	$	458
Government and education	666		7		5		678		750		15		4		769
Graphic arts	118		58		100		276		92		90		137		319
Industrial	93		20		15		128		115		31		17		163
Healthcare	77		17		16		110		109		37		14		160
Other	53		21		29		103		70		39		34		143
Total United States	1,189		198		200		1,587		1,388		359		265		2,012
Finance and other services	128		102		31		261		151		116		40		307
Government and education	99		10		2		111		117		10		2		129
Graphic arts	34		32		23		89		37		34		30		101
Industrial	61		39		18		118		66		40		29		135
Other	67		39		11		117		75		43		11		129
Total Canada	389		222		85		696		446		243		112		801
France	268		299		117		684		274		294		134		702
U.K./Ireland	194		159		43		396		215		155		50		420
Central(1)	285		407		45		737		315		445		56		816
Southern(2)	120		191		59		370		139		230		73		442
Nordics(3)	46		43		3		92		49		36		9		94
Total Europe	913		1,099		267		2,279		992		1,160		322		2,474
Other	215		51		4		270		148		39		7		194
Total	$	2,706	$	1,570	$	556	$	4,832	$	2,974	$	1,801	$	706	$	5,481

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	September 30, 2013
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	9	$	2	$	1	$	12	$	280	$	292	$	16
Government and education	21		4		3		28		650		678		27
Graphic arts	14		2		1		17		259		276		10
Industrial	4		1		1		6		122		128		6
Healthcare	3		1		1		5		105		110		5
Other	3		1		—		4		99		103		5
Total United States	54		11		7		72		1,515		1,587		69
Canada	2		3		3		8		688		696		31
France	1		—		—		1		683		684		34
U.K./Ireland	2		2		2		6		390		396		4
Central(1)	5		2		4		11		726		737		25
Southern(2)	19		8		13		40		330		370		65
Nordics(3)	2		—		—		2		90		92		—
Total Europe	29		12		19		60		2,219		2,279		128
Other	6		1		—		7		263		270		—
Total	$	91	$	27	$	29	$	147	$	4,685	$	4,832	$	228
	December 31, 2012
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed		Unbilled		Total Finance Receivables		>90 Days and Accruing
Finance and other services	$	12	$	3	$	2	$	17	$	441	$	458	$	18
Government and education	21		5		3		29		740		769		42
Graphic arts	16		1		1		18		301		319		12
Industrial	5		2		1		8		155		163		6
Healthcare	6		2		1		9		151		160		9
Other	5		1		1		7		136		143		6
Total United States	65		14		9		88		1,924		2,012		93
Canada	2		3		2		7		794		801		30
France	—		5		1		6		696		702		22
U.K./Ireland	2		—		2		4		416		420		2
Central(1)	3		2		4		9		807		816		30
Southern(2)	20		8		14		42		400		442		72
Nordics(3)	1		—		—		1		93		94		—
Total Europe	26		15		21		62		2,412		2,474		126
Other	2		1		—		3		191		194		—
Total	$	95	$	33	$	32	$	160	$	5,321	$	5,481	$	249

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

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Recent Accounting Pronouncements

9 Months Ended

Sep. 30, 2013

New Accounting Pronouncements and Changes in Accounting Principles [Abstract]

Recent accounting pronouncements

Recent Accounting Pronouncements

Presentation of Comprehensive Income:In February 2013, the FASB issued ASU 2013-02, Comprehensive Income (Topic 220) - Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income, which requires an entity to provide additional information about the amounts reclassified out of Accumulated Other Comprehensive Income by component. This update was effective for us beginning January 1, 2013 and the additional information required by this ASU is included in Note 16 - Other Comprehensive Income.

Balance Sheet Offsetting:In December 2011, the FASB issued ASU 2011-11, Balance Sheet (Topic 210), Disclosures about Offsetting Assets and Liabilities. ASU 2011-11 requires entities to disclose both gross information and net information about both instruments and transactions eligible for offset in the Balance Sheet and instruments and transactions subject to an agreement similar to a master netting arrangement to enable users of their financial statements to understand the effects of offsetting and related arrangements on their financial position. In January 2013, the FASB issued ASU 2013-01, which limited the scope of this guidance to derivatives, repurchase type agreements and securities borrowing and lending transactions. The guidance from these updates was effective for our fiscal year beginning January 1, 2013. We currently report our derivative assets and liabilities on a gross basis in the Balance Sheet and none of our derivative instruments are subject to a master netting agreement. Accordingly, no additional disclosures were required upon adoption of these ASU's.

Cumulative Translation Adjustments:In March 2013, the FASB issued ASU 2013-05, Parent's Accounting for the Cumulative Translation Adjustment upon Derecognition of Certain Subsidiaries or Groups of Assets within a Foreign Entity or of an Investment in a Foreign Entity.The objective of ASU 2013-05 is to resolve the diversity in practice regarding the release into net income of the cumulative translation adjustment upon derecognition of a subsidiary or group of assets within a foreign entity. The guidance from this update is effective prospectively for our fiscal year beginning January 1, 2014. We do not anticipate that the adoption of this standard will have a material impact on our financial condition or results of operations.

Hedge Accounting: In July 2013, the FASB issued ASU 2013-10, Inclusion of the Fed Funds Effective Swap Rate (or Overnight Index Swap Rate) as a Benchmark Interest Rate for Hedge Accounting Purposes. The update permits the Fed Funds Effective Swap Rate to be used as a U.S. benchmark interest rate for hedge accounting purposes under FASB ASC Topic 815, in addition to the interest rates on direct Treasury obligations of the U.S. government (UST) and the London Interbank Offered Rate (LIBOR). The update also removes the restriction on using different benchmark rates for similar hedges. ASU 2013-10 was effective prospectively for qualifying new or redesignated hedging relationships entered into on or after July 17, 2013. The adoption of this standard did not have a material impact on our financial condition or results of operations.

Income Taxes: In July 2013, the FASB issued ASU 2013-11, Presentation of Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists. This update provides that under certain circumstances, unrecognized tax benefits should be presented in the financial statements as a reduction to a deferred tax asset for a net operating loss carryforward, a similar tax loss, or a tax credit carryforward. The guidance from this update is effective prospectively for our fiscal year beginning January 1, 2014. Retrospective application is permitted. We are currently assessing the impact, if any, from this update; the principal impact is expected to be related to the presentation and annual disclosures of our Unrecognized Tax Benefits.

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Financial Instruments, Foreign Exchange Risk Management (Details) (USD $) In Millions, unless otherwise specified	Sep. 30, 2013		Dec. 31, 2012
Foreign Exchange Contracts [Line Items]
Average Maturity of Foreign Exchange Hedging Contracts - within Three Months	81.00%
Average Maturity of Foreign Exchange Hedging Contracts - within Three and Six Months	10.00%
Average Maturity of Foreign Exchange Hedging Contracts - within Six and Twelve Months	9.00%
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	$ 2,826
Fair Value Asset (Liability)	(36)	[1]
Foreign Currency Cash Flow Hedges [Abstract]
Net liability fair value	(33)		(48)
Japanese Yen/U.S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	574
Fair Value Asset (Liability)	(10)	[1]
U S Dollar Euro [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	513
Fair Value Asset (Liability)	(9)	[1]
Euro/U.K. Pound Sterling [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	383
Fair Value Asset (Liability)	(2)	[1]
Japanese Yen Euro [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	367
Fair Value Asset (Liability)	(16)	[1]
U K Pound Sterling / U.S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	242
Fair Value Asset (Liability)	0	[1]
U.K. Pound Sterling/Euro [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	146
Fair Value Asset (Liability)	2	[1]
Canadian Dollar / Euro [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	97
Fair Value Asset (Liability)	0	[1]
Euro /U.S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	92
Fair Value Asset (Liability)	1	[1]
Mexican Peso /U.S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	67
Fair Value Asset (Liability)	(1)	[1]
Indian Rupee / U.S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	54
Fair Value Asset (Liability)	(1)	[1]
Philippine Peso / U.S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	47
Fair Value Asset (Liability)	0	[1]
U.S. Dollar / Japanese Yen [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	38
Fair Value Asset (Liability)	0	[1]
Euro / Danish Krone [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	28
Fair Value Asset (Liability)	0	[1]
U.S Dollar / Peruvian Nuevo Sol [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	26
Fair Value Asset (Liability)	0	[1]
All Other [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	152
Fair Value Asset (Liability)	$ 0	[1]

[1] (1)Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at September 30, 2013.

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Inventories (Details) (USD $) In Millions, unless otherwise specified	Sep. 30, 2013	Dec. 31, 2012
Inventories, net [Abstract]
Finished goods	$ 961	$ 844
Work-in-process	76	61
Raw materials	115	106
Total Inventories	$ 1,152	$ 1,011

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Fair Value of Financial Assets and Liabilities (Tables)

9 Months Ended

Sep. 30, 2013

Fair Value Disclosures [Abstract]

Fair value of financial assets and liabilities

The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.

	September 30, 2013		December 31, 2012
Assets:
Foreign exchange contracts-forwards	$	11	$	11
Deferred compensation investments in cash surrender life insurance	85		77
Deferred compensation investments in mutual funds	27		23
Total	$	123	$	111
Liabilities:
Foreign exchange contracts-forwards	$	47	$	82
Deferred compensation plan liabilities	120		110
Total	$	167	$	192

Estimated fair values of financial assets and liabilities not measured at fair value on a recurring basis

The estimated fair values of our other financial assets and liabilities not measured at fair value on a recurring basis were as follows:

	September 30, 2013				December 31, 2012
	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Cash and cash equivalents	$	948	$	948	$	1,246	$	1,246
Accounts receivable, net	2,989		2,989		2,866		2,866
Short-term debt	1,135		1,137		1,042		1,051
Long-term debt	6,406		6,857		7,447		8,040

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Shareholders Equity (Details 2) (USD $) In Millions, except Share data in Thousands, unless otherwise specified	9 Months Ended
	Sep. 30, 2013		Sep. 30, 2012
Treasury Stock [Roll Forward]
Treasury Stock, Shares, Beginning (shares)	14,924
Treasury Stock, Shares, Ending (shares)	16,012
Treasury Stock, Value, Beginning	$ 104
Purchases	172		718
Cancellation of treasury stock	0		0
Treasury Stock, Value, Ending	162
Treasury Stock
Treasury Stock [Roll Forward]
Treasury Stock, Shares, Beginning (shares)	14,924
Purchases (in shares)	17,372	[1]
Cancellations (in shares)	(16,284)
Treasury Stock, Shares, Ending (shares)	16,012
Treasury Stock, Value, Beginning	104
Purchases	172	[1]	718
Cancellation of treasury stock	(114)		(481)
Treasury Stock, Value, Ending	$ 162

[1] (1)Includes associated fees.

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Employee Benefit Plans

9 Months Ended

Sep. 30, 2013

Compensation and Retirement Disclosure [Abstract]

Employee Benefit Plans

Employee Benefit Plans

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows for the three months ended September 30:

	Pension Benefits
	U.S. Plans						Non-U.S. Plans						Retiree Health
	2013			2012			2013			2012			2013			2012
Components of Net Periodic Benefit Costs:
Service cost	$	2		$	28		$	24		$	21		$	2		$	3
Interest cost	37			47			64			66			8			9
Expected return on plan assets	(41		)	(53		)	(78		)	(76		)	—			—
Recognized net actuarial loss	2			12			20			14			—			—
Amortization of prior service credit	(1		)	(6		)	(1		)	—			(10		)	(10		)
Recognized settlement loss	20			25			—			—			—			—
Defined Benefit Plans	19			53			29			25			—			2
Defined contribution plans	15			7			7			10			—			—
Net Periodic Benefit Cost	34			60			36			35			—			2
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	—			—			—			—			—			(31		)
Amortization of prior service credit	1			6			1			—			10			10
Amortization of net actuarial loss	(22		)	(37		)	(20		)	(14		)	—			—
Total Recognized in Other Comprehensive Income(1)	(21		)	(31		)	(19		)	(14		)	10			(21		)
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	13		$	29		$	17		$	21		$	10		$	(19	)

_____________________________

(1) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 16 - Other Comprehensive Income for related tax effects and the after-tax amounts.

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows for the nine months ended September 30:

	Pension Benefits
	U.S. Plans						Non-U.S. Plans						Retiree Health
	2013			2012			2013			2012			2013			2012
Components of Net Periodic Benefit Costs:
Service cost	$	7		$	84		$	69		$	62		$	7		$	7
Interest cost	109			139			193			202			25			31
Expected return on plan assets	(130		)	(157		)	(235		)	(229		)	—			—
Recognized net actuarial loss	16			39			58			40			1			1
Amortization of prior service credit	(1		)	(17		)	(1		)	—			(32		)	(31		)
Recognized curtailment gain	—			—			(6		)	—			—			—
Recognized settlement loss	99			55			—			—			—			—
Defined Benefit Plans	100			143			78			75			1			8
Defined contribution plans	53			22			20			26			—			—
Net Periodic Benefit Cost	153			165			98			101			1			8
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	11			(19		)	—			—			(36		)	(31		)
Amortization of prior service credit	1			17			1			—			32			31
Amortization of net actuarial loss	(115		)	(94		)	(58		)	(40		)	(1		)	(1		)
Total Recognized in Other Comprehensive Income(1)	(103		)	(96		)	(57		)	(40		)	(5		)	(1		)
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	50		$	69		$	41		$	61		$	(4	)	$	7

_____________________________

(1) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 16 - Other Comprehensive Income for related tax effects and the after-tax amounts.

Contributions:During the nine months ended September 30, 2013, we made cash contributions of $162 ($20 U.S. and $142 Non-U.S.) to our defined benefit pension plans and and $52 to our retiree health benefit plans. We presently anticipate additional cash contributions of $33 ($6 U.S. and $27 Non-U.S.) to our defined benefit pension plans and $28 to our retiree health benefit plans in 2013 for total full-year cash contributions of approximately $195 ($26 U.S. and $169 Non-U.S.) to our defined benefit pension plans and $80 to our retiree health benefit plans.

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Restructuring Programs

9 Months Ended

Sep. 30, 2013

Restructuring and Related Activities [Abstract]

Restructuring Programs

Restructuring Programs

During the nine months ended September 30, 2013, we recorded net restructuring and asset impairment charges from continuing operations of $60, which included approximately $78 of severance costs related to headcount reductions of approximately 3,300 employees primarily in North America. These costs were offset by $18 of net reversals, primarily resulting from changes in estimated reserves from prior period initiatives.

Information related to restructuring program activity during the nine months ended September 30, 2013 is outlined below:

	Severance and Related Costs			Lease Cancellation and Other Costs			Asset Impairments(2)		Total
Balance at December 31, 2012	$	123		$	7		$	—	$	130
Provision	78			—			—		78
Reversals	(18		)	—			—		(18		)
Net Current Period Charges - Continuing Operations(1)	60			—			—		60
Discontinued operations(3)	4			—			—		4
Total Net Current Period Charges	64			—			—		64
Charges against reserve and currency	(105		)	(2		)	—		(107		)
Balance at September 30, 2013	$	82		$	5		$	—	$	87

_____________________________

(1) Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.

(2) Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

(3) Refer to Note 5 - Divestitures for additional information regarding discontinued operations.

Reconciliation to the Condensed Consolidated Statements of Cash Flows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Charges against reserve	$	(34	)	$	(29	)	$	(107	)	$	(114	)
Asset impairment	—			—			—			2
Effects of foreign currency and other non-cash items	—			(1		)	—			(1		)
Restructuring Cash Payments	$	(34	)	$	(30	)	$	(107	)	$	(113	)

The following table summarizes the total amount of costs incurred in connection with these restructuring programs by segment:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
Services	$	10	$	6	$	18	$	25
Document Technology	25		8		42		37
Other	—		—		—		1
Total Net Restructuring Charges	$	35	$	14	$	60	$	63

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Earnings per Share

9 Months Ended

Sep. 30, 2013

Earnings Per Share [Abstract]

Earnings per Share

Earnings per Share

The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):

	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
Basic Earnings per Share:
Net income from continuing operations attributable to Xerox	$	288		$	280		$	875		$	850
Accrued dividends on preferred stock	(6		)	(6		)	(18		)	(18		)
Adjusted Net Income From Continuing Operations Available to Common Shareholders	282			274			857			832
Net (loss) income from discontinued operations attributable to Xerox	(2		)	2			(22		)	10
Adjusted Net Income Available to Common Shareholders	$	280		$	276		$	835		$	842
Weighted-average common shares outstanding	1,236,485			1,293,513			1,230,787			1,320,422
Basic Earnings (Loss) per Share:
Continuing operations	$	0.23		$	0.21		$	0.70		$	0.63
Discontinued operations	—			—			(0.02		)	0.01
Total	$	0.23		$	0.21		$	0.68		$	0.64
Diluted Earnings per Share:
Net income from continuing operations attributable to Xerox	$	288		$	280		$	875		$	850
Accrued dividends on preferred stock	—			(6		)	—			(18		)
Interest on convertible securities, net	—			—			1			1
Adjusted Net Income From Continuing Operations Available to Common Shareholders	$	288		$	274		$	876		$	833
Net (loss) income from discontinued operations attributable to Xerox	(2		)	2			(22		)	10
Adjusted Net Income Available to Common Shareholders	$	286		$	276		$	854		$	843
Weighted-average common shares outstanding	1,236,485			1,293,513			1,230,787			1,320,422
Common shares issuable with respect to:
Stock options	5,225			3,335			5,422			5,369
Restricted stock and performance shares	14,910			20,028			18,429			21,227
Convertible preferred stock	26,966			—			26,966			—
Convertible securities	1,992			1,992			1,992			1,992
Adjusted Weighted Average Common Shares Outstanding	1,285,578			1,318,868			1,283,596			1,349,010
Diluted Earnings (Loss) per Share:
Continuing operations	$	0.22		$	0.21		$	0.68		$	0.62
Discontinued operations	—			—			(0.01		)	—
Total	$	0.22		$	0.21		$	0.67		$	0.62
The following securities were not included in the computation of diluted earnings per share because to do so would have been anti-dilutive (shares in thousands):
Stock options	13,102			38,430			12,905			36,395
Restricted stock and performance shares	12,016			24,327			8,497			23,128
Convertible preferred stock	—			26,966			—			26,966
Total Anti-Dilutive Securities	25,118			89,723			21,402			86,489
Dividends per Common Share	$	0.0575		$	0.0425		$	0.1725		$	0.1275

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Shareholders Equity

9 Months Ended

Sep. 30, 2013

Stockholders' Equity Note [Abstract]

Stockholders' Equity

Shareholders’ Equity

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2012	$	1,239		$	5,622		$	(104	)	$	7,991		$	(3,227	)	$	11,521		$	143		$	11,664
Comprehensive income (loss), net	—			—			—			853			(50		)	803			15			818
Cash dividends declared- common stock(2)	—			—			—			(218		)	—			(218		)	—			(218		)
Cash dividends declared - preferred stock(3)	—			—			—			(18		)	—			(18		)	—			(18		)
Stock option and incentive plans, net	24			106			—			—			—			130			—			130
Payments to acquire treasury stock, including fees	—			—			(172		)	—			—			(172		)	—			(172		)
Cancellation of treasury stock	(16		)	(98		)	114			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(24		)	(24		)
Balance at September 30, 2013	$	1,247		$	5,630		$	(162	)	$	8,608		$	(3,277	)	$	12,046		$	134		$	12,180

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2011	$	1,353		$	6,317		$	(124	)	$	7,046		$	(2,716	)	$	11,876		$	149		$	12,025
Comprehensive income, net	—			—			—			860			170			1,030			20			1,050
Cash dividends declared-common stock(2)	—			—			—			(172		)	—			(172		)	—			(172		)
Cash dividends declared-preferred stock(3)	—			—			—			(18		)	—			(18		)	—			(18		)
Contribution of common stock to U.S. pension plan	15			115			—			—			—			130			—			130
Stock option and incentive plans, net	17			81			—			—			—			98			—			98
Payments to acquire treasury stock, including fees	—			—			(718		)	—			—			(718		)	—			(718		)
Cancellation of treasury stock	(63		)	(418		)	481			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(29		)	(29		)
Balance at September 30, 2012	$	1,322		$	6,095		$	(361	)	$	7,716		$	(2,546	)	$	12,226		$	140		$	12,366

_____________________________

(1) Refer to Note 16 - Other Comprehensive Income for components of AOCL.

(2) Cash dividends declared on common stock of $0.0575 per share in all quarters of 2013 and $0.0425 per share in all quarters of 2012.

(3) Cash dividends declared on preferred stock of $20.00 per share in all quarters of 2013 and 2012.

Treasury Stock

The following is a summary of the purchases of common stock made during the nine months ended September 30, 2013 under our authorized stock repurchase programs (shares in thousands):

	Shares		Amount
December 31, 2012	14,924		$	104
Purchases (1)	17,372		172
Cancellations	(16,284	)	(114		)
September 30, 2013	16,012		$	162

____________________________

(1) Includes associated fees.

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Document And Entity Information	9 Months Ended
	Sep. 30, 2013
Document and Entity Information [Abstract]
Entity Registrant Name	Xerox Corporation
Entity Central Index Key	0000108772
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Document Type	10-Q
Document Period End Date	Sep. 30, 2013
Document Fiscal Year Focus	2013
Document Fiscal Period Focus	Q3
Amendment Flag	false
Entity Common Stock, Shares Outstanding	1,231,114,281

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Other Comprehensive Income

9 Months Ended

Sep. 30, 2013

Comprehensive Income [Abstract]

Other Comprehensive Income

Other Comprehensive Income

Other Comprehensive Income is comprised of the following:

	Three Months Ended September 30,												Nine Months Ended September 30,
	2013						2012						2013						2012
	Pre-tax			Net of Tax			Pre-tax			Net of Tax			Pre-tax			Net of Tax			Pre-tax			Net of Tax
Translation Adjustments Gains (Losses)	$	266		$	269		$	343		$	344		$	(185	)	$	(178	)	$	176		$	181
Unrealized (Losses) Gains:
Changes in fair value of cash flow hedges - (losses) gains	(13		)	(11		)	8			4			(81		)	(57		)	16			11
Changes in cash flow hedges reclassed to earnings(1)	35			24			(8		)	(6		)	89			62			(29		)	(22		)
Other gains	1			1			—			—			2			2			—			—
Net Unrealized Gains (Losses)	23			14			—			(2		)	10			7			(13		)	(11		)
Defined Benefit Plans Gains (Losses):
Net actuarial gain	—			—			31			19			25			15			50			31
Prior service amortization(2)	(12		)	(7		)	(16		)	(10		)	(34		)	(21		)	(48		)	(30		)
Actuarial loss amortization(2)	42			29			51			33			174			116			135			88
Fuji Xerox changes in defined benefit plans, net(3)	11			11			7			7			7			7			(34		)	(34		)
Other (losses) gains(4)	(71		)	(71		)	(59		)	(59		)	4			4			(55		)	(55		)
Change in Defined Benefit Plans (Losses) Gains	(30		)	(38		)	14			(10		)	176			121			48			—
Other Comprehensive Income (Loss) Attributable to Xerox	$	259		$	245		$	357		$	332		$	1		$	(50	)	$	211		$	170

_____________________________

(1) Reclassified to Cost of sales - refer to Note 12 - Financial Instruments for additional information regarding our cash flow hedges.

(2) Reclassified to Total Net Periodic Benefit Cost - refer to Note 14 - Employee Benefit Plans for additional information.

(3) Represents our share of Fuji Xerox's benefit plan changes.

(4) Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.

Accumulated Other Comprehensive Loss (AOCL)

AOCL is comprised of the following:

	September 30, 2013			December 31, 2012
Cumulative translation adjustments	$	(1,004	)	$	(826	)
Benefit plans net actuarial losses and prior service credits(1)	(2,243		)	(2,364		)
Other unrealized losses, net	(30		)	(37		)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$	(3,277	)	$	(3,227	)

_____________________________

(1) Includes our share of Fuji Xerox.

XML

Earnings per Share, Reconciliation (Details) (USD $) In Millions, except Share data in Thousands, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Basic Earnings per Share:
Net income from continuing operations attributable to Xerox	$ 288	$ 280	$ 875	$ 850
Adjusted Net Income From Continuing Operations Available to Common Shareholders	282	274	857	832
Net (loss) income from discontinued operations attributable to Xerox	(2)	2	(22)	10
Adjusted Net Income Available to Common Shareholders	280	276	835	842
Weighted-average common shares outstanding (in shares)	1,236,485	1,293,513	1,230,787	1,320,422
Continuing operations (dollars per share)	$ 0.23	$ 0.21	$ 0.70	$ 0.63
Discontinued operations (dollars per share)	$ 0.00	$ 0.00	$ (0.02)	$ 0.01
Total Basic Earnings per Share (dollars per share)	$ 0.23	$ 0.21	$ 0.68	$ 0.64
Diluted Earnings per Share:
Net income from continuing operations attributable to Xerox	288	280	875	850
Interest on convertible securities, net	0	0	1	1
Adjusted Net Income From Continuing Operations Available to Common Shareholders, Diluted	288	274	876	833
Net (loss) income from discontinued operations attributable to Xerox	(2)	2	(22)	10
Adjusted Net Income Available to Common Shareholders, Diluted	286	276	854	843
Weighted-average common shares outstanding (in shares)	1,236,485	1,293,513	1,230,787	1,320,422
Common shares issuable with respect to:
Adjusted Weighted Average Common Shares Outstanding	1,285,578	1,318,868	1,283,596	1,349,010
Continuing operations (dollars per share)	$ 0.22	$ 0.21	$ 0.68	$ 0.62
Discontinued operations (dollars per share)	$ 0.00	$ 0.00	$ (0.01)	$ 0.00
Diluted Earnings per Share (dollars per share)	$ 0.22	$ 0.21	$ 0.67	$ 0.62
Stock options [Member]
Common shares issuable with respect to:
Stock options and Restricted stock and performance shares (in shares)	5,225	3,335	5,422	5,369
Restricted Stock and Performance Shares [Member]
Common shares issuable with respect to:
Stock options and Restricted stock and performance shares (in shares)	14,910	20,028	18,429	21,227
Convertible Preferred Stock [Member]
Common shares issuable with respect to:
Convertible preferred stock (in shares)	26,966	0	26,966	0
Convertible Debt Securities [Member]
Common shares issuable with respect to:
Convertible securities (in shares)	1,992	1,992	1,992	1,992
Earnings (loss) per share, basic [Member]
Basic Earnings per Share:
Accrued dividends on preferred stock	(6)	(6)	(18)	(18)
Earnings (loss) per share, diluted [Member]
Basic Earnings per Share:
Accrued dividends on preferred stock	$ 0	$ (6)	$ 0	$ (18)

XML

Other Comprehensive Income (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended				9 Months Ended
	Sep. 30, 2013		Sep. 30, 2012		Sep. 30, 2013		Sep. 30, 2012		Dec. 31, 2012
Comprehensive Income [Abstract]
Translation Adjustments Losses, Pre-tax	$ 266		$ 343		$ (185)		$ 176
Translation Adjustments Losses, Net of Tax	269	[1]	344	[1]	(178)	[1]	181	[1]
Changes in fair value of cash flow hedges - (losses) gains, pre-tax	(13)		8		(81)		16
Changes in fair value of cash flow hedges - (losses) gains, net of tax	(11)		4		(57)		11
Changes in cash flow hedges reclassed to earnings, pre-tax	35	[2]	(8)	[2]	89	[2]	(29)	[2]
Changes in cash flow hedges reclassed to earnings, net of tax	24	[2]	(6)	[2]	62	[2]	(22)	[2]
Other gains, pre-tax	1		0		2		0
Other gains, net of tax	1		0		2		0
Net Unrealized Gains (Losses), Pre-tax	23		0		10		(13)
Net Unrealized Gains (Losses), Net of Tax	14	[1]	(2)	[1]	7	[1]	(11)	[1]
Net actuarial gains, pre-tax	0		31		25		50
Net actuarial gains, net of tax	0		19		15		31
Prior service amortization, pre-tax	(12)	[3]	(16)	[3]	(34)	[3]	(48)	[3]
Prior service amortization, net of tax	(7)	[3]	(10)	[3]	(21)	[3]	(30)	[3]
Actuarial loss amortization, pre-tax	42	[3]	51	[3]	174		135
Actuarial loss amortization, net of tax	29	[3]	33	[3]	116		88
Fuji Xerox changes in defined benefit plans, net, pre-tax	11	[4]	7	[4]	7	[4]	(34)	[4]
Fuji Xerox changes in defined benefit plans, net, net of tax	11	[4]	7	[4]	7	[4]	(34)	[4]
Other (losses) gains, pre-tax	(71)	[5]	(59)	[5]	4	[5]	(55)	[5]
Other (losses) gains, net of tax	(71)	[5]	(59)	[5]	4	[5]	(55)	[5]
Change in Defined Benefit Plans (Losses) Gains, Pre-tax	(30)		14		176		48
Change in Defined Benefit Plans (Losses) Gains, Net of Tax	(38)	[1]	(10)	[1]	121	[1]	0	[1]
Other Comprehensive Income (Loss) Attributable to Xerox, Pre-tax	259		357		1		211
Other Comprehensive Income (Loss), Net Attributable to Xerox	245	[1]	332	[1]	(50)	[1]	170	[1]
Cumulative translation adjustments	(1,004)				(1,004)				(826)
Benefit plans net actuarial losses and prior service credits	(2,243)	[6]			(2,243)	[6]			(2,364)	[6]
Other unrealized losses, net	(30)				(30)				(37)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$ (3,277)				$ (3,277)				$ (3,227)

[1] (1) Refer to Note 16 - Other Comprehensive Income for gross components of Other Comprehensive Income, reclassification adjustments out of Accumulated Other Comprehensive Loss and related tax effects.

[2] Reclassified to Cost of sales - refer to Note 12 - Financial Instruments for additional information regarding our cash flow hedges.

[3] Reclassified to Total Net Periodic Benefit Cost - refer to Note 14 - Employee Benefit Plans for additional information.

[4] Represents our share of Fuji Xerox's benefit plan changes.

[5] Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.

[6] (1)Includes our share of Fuji Xerox.