Condensed Consolidated Statements of Cash Flows (USD $) In Millions, unless otherwise specified	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Cash Flows from Operating Activities:
Net income	$ 277	$ 316	$ 577	$ 592
Adjustments required to reconcile net income to cash flows from operating activities:
Depreciation and amortization	343	313	672	626
Provision for receivables	33	33	59	60
Provision for inventory	3	7	12	17
Net loss (gain) on sales of businesses and assets	10	(2)	10	(3)
Undistributed equity in net income of unconsolidated affiliates	3	(4)	(44)	(35)
Stock-based compensation	28	31	59	62
Restructuring and asset impairment charges	33	29	25	49
Payments for restructurings	(35)	(44)	(73)	(83)
Contributions to defined benefit pension plans	(53)	(158)	(98)	(237)
Increase in accounts receivable and billed portion of finance receivables	(139)	(156)	(502)	(608)
Collections of deferred proceeds from sales of receivables	116	160	231	256
Increase in inventories	(34)	(50)	(141)	(84)
Increase in equipment on operating leases	(69)	(68)	(128)	(135)
Decrease in finance receivables	23	111	119	275
Collections on beneficial interest from sales of finance receivables	25	0	27	0
Increase in other current and long-term assets	(19)	(61)	(120)	(162)
Increase (decrease) in accounts payable and accrued compensation	32	(93)	(62)	(237)
Decrease in other current and long-term liabilities	(45)	(127)	(111)	(162)
Net change in income tax assets and liabilities	22	18	39	61
Net change in derivative assets and liabilities	6	(30)	(41)	(9)
Other operating, net	(27)	3	(64)	(30)
Net cash provided by operating activities	533	228	446	213
Cash Flows from Investing Activities:
Cost of additions to land, buildings and equipment	(84)	(82)	(169)	(173)
Proceeds from sales of land, buildings and equipment	8	3	11	7
Cost of additions to internal use software	(23)	(33)	(45)	(70)
Proceeds from sale of businesses	11	0	11	0
Acquisitions, net of cash acquired	(81)	0	(134)	(87)
Other investing, net	2	14	6	11
Net cash used in investing activities	(167)	(98)	(320)	(312)
Cash Flows from Financing Activities:
Net (payments) proceeds on debt	(378)	(455)	(321)	543
Common stock dividends	(72)	(57)	(124)	(114)
Preferred stock dividends	(6)	(6)	(12)	(12)
Proceeds from issuances of common stock	31	3	54	10
Payments to acquire treasury stock, including fees	0	(307)	(10)	(357)
Repurchases related to stock-based compensation	0	(1)	(10)	(1)
Distributions to noncontrolling interests	(2)	(4)	(5)	(61)
Net cash (used in) provided by financing activities	(427)	(827)	(428)	8
Effect of exchange rate changes on cash and cash equivalents	(3)	(3)	(15)	3
Decrease in cash and cash equivalents	(64)	(700)	(317)	(88)
Cash and cash equivalents at beginning of period	993	1,514	1,246	902
Cash and Cash Equivalents at End of Period	$ 929	$ 814	$ 929	$ 814