Finance Receivables, Net, Aging (Details) (USD $) In Millions, unless otherwise specified	Jun. 30, 2013		Dec. 31, 2012
Financing Receivable, Recorded Investment, Past Due [Line Items]
Billed portion of finance receivables, net	$ 2,790		$ 2,639
Financing Receivable, Net	5,224		5,481
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	206		249
Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	102		95
Financing Receivable Recorded Investment 31 To 90 Days Past Due	25		33
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	26		32
Billed portion of finance receivables, net	153		160
Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	5,071		5,321
United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	2,010		2,012
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	68		93
United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	59		65
Financing Receivable Recorded Investment 31 To 90 Days Past Due	10		14
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	6		9
Billed portion of finance receivables, net	75		88
United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	1,935		1,924
Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	713		801
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	29		30
Canada | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	3		2
Financing Receivable Recorded Investment 31 To 90 Days Past Due	3		3
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	2		2
Billed portion of finance receivables, net	8		7
Canada | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	705		794
Europe
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	2,271		2,474
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	109		126
Europe | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	34		26
Financing Receivable Recorded Investment 31 To 90 Days Past Due	11		15
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	18		21
Billed portion of finance receivables, net	63		62
Europe | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	2,208		2,412
France
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	675		702
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	39		22
France | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	(1)		0
Financing Receivable Recorded Investment 31 To 90 Days Past Due	0		5
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0		1
Billed portion of finance receivables, net	(1)		6
France | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	676		696
U.K./Ireland
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	378		420
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	4		2
U.K./Ireland | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	2		2
Financing Receivable Recorded Investment 31 To 90 Days Past Due	2		0
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	3		2
Billed portion of finance receivables, net	7		4
U.K./Ireland | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	371		416
Central
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	741	[1]	816	[1]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	18	[1]	30	[1]
Central | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	5	[1]	3	[1]
Financing Receivable Recorded Investment 31 To 90 Days Past Due	2	[1]	2	[1]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	4	[1]	4	[1]
Billed portion of finance receivables, net	11	[1]	9	[1]
Central | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	730	[1]	807	[1]
Southern
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	387	[2]	442	[2]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	48	[2]	72	[2]
Southern | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	26	[2]	20	[2]
Financing Receivable Recorded Investment 31 To 90 Days Past Due	7	[2]	8	[2]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	11	[2]	14	[2]
Billed portion of finance receivables, net	44	[2]	42	[2]
Southern | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	343	[2]	400	[2]
Nordics
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	90	[3]	94	[3]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	0	[3]	0	[3]
Nordics | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	2	[3]	1	[3]
Financing Receivable Recorded Investment 31 To 90 Days Past Due	0	[3]	0	[3]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0	[3]	0	[3]
Billed portion of finance receivables, net	2	[3]	1	[3]
Nordics | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	88	[3]	93	[3]
Other
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	230		194
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	0		0
Other | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	6		2
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0		0
Billed portion of finance receivables, net	7		3
Other | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	223		191
Finance and other services [Member] | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	492		458
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	16		18
Finance and other services [Member] | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	11		12
Financing Receivable Recorded Investment 31 To 90 Days Past Due	2		3
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		2
Billed portion of finance receivables, net	14		17
Finance and other services [Member] | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	478		441
Finance and other services [Member] | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	268		307
Government and education [Member] | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	722		769
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	27		42
Government and education [Member] | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	19		21
Financing Receivable Recorded Investment 31 To 90 Days Past Due	4		5
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	3		3
Billed portion of finance receivables, net	26		29
Government and education [Member] | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	696		740
Government and education [Member] | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	116		129
Graphic arts [Member] | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	319		319
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	10		12
Graphic arts [Member] | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	15		16
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		1
Billed portion of finance receivables, net	17		18
Graphic arts [Member] | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	302		301
Graphic arts [Member] | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	92		101
Industrial [Member] | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	173		163
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	6		6
Industrial [Member] | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	5		5
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		2
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		1
Billed portion of finance receivables, net	7		8
Industrial [Member] | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	166		155
Industrial [Member] | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	122		135
Healthcare [Member] | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	153		160
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	5		9
Healthcare [Member] | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	5		6
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		2
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0		1
Billed portion of finance receivables, net	6		9
Healthcare [Member] | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	147		151
Other financing receivable [Member] | United States
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	151		143
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	4		6
Other financing receivable [Member] | United States | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	4		5
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0		1
Billed portion of finance receivables, net	5		7
Other financing receivable [Member] | United States | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	146		136
Other financing receivable [Member] | Canada
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	$ 115		$ 129

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