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Finance Receivables, Net (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2013
Mar. 31, 2013
Jun. 30, 2012
Mar. 31, 2012
Jun. 30, 2013
Jun. 30, 2012
Financing Receivable, Allowance for Credit Losses [Line Items]            
Collections on beneficial interest $ 25   $ 0   $ 27 $ 0
Financing Receivable, Allowance for Credit Losses [Roll Forward]            
Beginning Balance 160 170 203 201 170 201
Provision 21 13 17 15    
Charge-offs (20) (21) (24) (19)    
Recoveries and other 1 [1] (2) [1] (6) [1] 6 [1]    
Ending Balance 162 160 190 203 162 190
Financing Receivable, Collectively Evaluated for Impairment 5,224 [2]   6,102 [2]   5,224 [2] 6,102 [2]
Residual values not included in the impairment evaluation 1   4   1 4
Allowance for credit losses not included in the impairment evaluation 162   190   162 190
United States
           
Financing Receivable, Allowance for Credit Losses [Roll Forward]            
Beginning Balance 51 50 74 75 50 75
Provision 6 2 3 2    
Charge-offs (2) (2) (5) (4)    
Recoveries and other (1) [1] 1 [1] 1 [1] 1 [1]    
Ending Balance 54 51 73 74 54 73
Financing Receivable, Collectively Evaluated for Impairment 2,010 [2]   2,739 [2]   2,010 [2] 2,739 [2]
Canada
           
Financing Receivable, Allowance for Credit Losses [Roll Forward]            
Beginning Balance 29 31 33 33 31 33
Provision 3 2 2 1    
Charge-offs (3) (4) (4) (3)    
Recoveries and other 0 [1] 0 [1] 0 [1] 2 [1]    
Ending Balance 29 29 31 33 29 31
Financing Receivable, Collectively Evaluated for Impairment 713 [2]   791 [2]   713 [2] 791 [2]
Europe
           
Financing Receivable, Allowance for Credit Losses [Roll Forward]            
Beginning Balance 76 85 93 91 85 91
Provision 10 9 11 12    
Charge-offs (14) (15) (15) (12)    
Recoveries and other 2 [1] (3) [1] (6) [1] 2 [1]    
Ending Balance 74 76 83 93 74 83
Financing Receivable, Collectively Evaluated for Impairment 2,271 [2]   2,423 [2]   2,271 [2] 2,423 [2]
Other
           
Financing Receivable, Allowance for Credit Losses [Roll Forward]            
Beginning Balance 4 [3] 4 [3] 3 [3] 2 [3] 4 [3] 2 [3]
Provision 2 [3] 0 [3] 1 [3] 0 [3]    
Charge-offs (1) [3] 0 [3] 0 [3] 0 [3]    
Recoveries and other 0 [1],[3] 0 [1],[3] (1) [1],[3] 1 [1],[3]    
Ending Balance 5 [3] 4 [3] 3 [3] 3 [3] 5 [3] 3 [3]
Financing Receivable, Collectively Evaluated for Impairment 230 [2],[3]   149 [2],[3]   230 [2],[3] 149 [2],[3]
Document Technology Segment [Member]
           
Financing Receivable, Allowance for Credit Losses [Line Items]            
Finance Receivables Net Carrying Value           682
Proceeds from Sale of Finance Receivables           630
Finance Receivables Beneficial Interest from Purchaser           101
Finance Receivables Sold and Derecognized 510       510  
Finance receivables sold and derecognized sales value 555       555  
Beneficial interest from sale of finance receivables 84       84  
Beneficial Interest, Interest in Other Current Assets 39       39  
Beneficial Interest, Interest in Other Long-term Assets 45       45  
Finance Receivable Beneficial Interest Weighted Average Life         2  
Collections on beneficial interest $ 25       $ 27  
[1] Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
[2] Total Finance receivables exclude residual values of $1 and $4, and the allowance for credit losses of $162 and $190 at June 30, 2013 and 2012, respectively.
[3] Incl