Finance Receivables, Net (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Mar. 31, 2012
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	$ 170	$ 201
Provision	13	15
Charge-offs	(21)	(19)
Recoveries and other	(2)	6
Ending Balance	160	203
Financing Receivable, Collectively Evaluated for Impairment	5,262	6,468
Residual values not included in the impairment evaluation	2	5
Allowance for credit losses not included in the impairment evaluation	160	203
UNITED STATES
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	50	75
Provision	2	2
Charge-offs	(2)	(4)
Recoveries and other	1	1
Ending Balance	51	74
Financing Receivable, Collectively Evaluated for Impairment	1,991	2,889
CANADA
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	31	33
Provision	2	1
Charge-offs	(4)	(3)
Recoveries and other	0	2
Ending Balance	29	33
Financing Receivable, Collectively Evaluated for Impairment	756	829
Europe [Member]
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	85	91
Provision	9	12
Charge-offs	(15)	(12)
Recoveries and other	(3)	2
Ending Balance	76	93
Financing Receivable, Collectively Evaluated for Impairment	2,304	2,614
Other [Member]
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	4	2
Provision	0	0
Charge-offs	0	0
Recoveries and other	0	1
Ending Balance	4	3
Financing Receivable, Collectively Evaluated for Impairment	211	136
Document Technology Segment [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Finance Receivables Net Carrying Value	682
Proceeds from Sale of Finance Receivables	630
Finance Receivables Beneficial Interest from Purchaser	101
Finance Receivables Sold and Derecognized	575
Finance receivables sold and derecognized sales value	633
Beneficial Interest, Interest in Other Current Assets	42
Beneficial Interest, Interest in Other Long-term Assets	61
Finance Receivable Beneficial Interest Weighted Average Life	2 years
Collections on beneficial interest	$ 2