Finance Receivables, Net (Tables)

3 Months Ended

Mar. 31, 2013

Finance Receivables, Net [Abstract]

Allowance for Credit Losses on Financing Receivables

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(3)		Total
Balance at December 31, 2012	$	50		$	31		$	85		$	4	$	170
Provision	2			2			9			—		13
Charge-offs	(2		)	(4		)	(15		)	—		(21		)
Recoveries and other(1)	1			—			(3		)	—		(2		)
Balance at March 31, 2013	51			29			76			4		160
Finance receivables as of March 31, 2013 collectively evaluated for impairment(2)	$	1,991		$	756		$	2,304		$	211	$	5,262
Balance at December 31, 2011	$	75		$	33		$	91		$	2	$	201
Provision	2			1			12			—		15
Charge-offs	(4		)	(3		)	(12		)	—		(19		)
Recoveries and other(1)	1			2			2			1		6
Balance at March 31, 2012	74			33			93			3		203
Finance receivables as of March 31, 2012 collectively evaluated for impairment(2)	$	2,889		$	829		$	2,614		$	136	$	6,468

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(1) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(2) Total Finance receivables exclude residual values of $2 and $5, and the allowance for credit losses of $160 and $203 at March 31, 2013 and 2012, respectively.

(3) Includes developing market countries and smaller units.

Financing Receivable Credit Quality Indicators

Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	March 31, 2013								December 31, 2012
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	259	$	150	$	65	$	474	$	252	$	147	$	59	$	458
Government and education	722		15		5		742		750		15		4		769
Graphic arts	103		80		123		306		92		90		137		319
Industrial	113		40		16		169		115		31		17		163
Healthcare	105		26		21		152		109		37		14		160
Other	72		33		43		148		70		39		34		143
Total United States	1,374		344		273		1,991		1,388		359		265		2,012
Finance and other services	140		111		35		286		151		116		40		307
Government and education	109		11		2		122		117		10		2		129
Graphic arts	38		33		27		98		37		34		30		101
Industrial	65		40		24		129		66		40		29		135
Other	71		39		11		121		75		43		11		129
Total Canada	423		234		99		756		446		243		112		801
France	266		286		121		673		274		294		134		702
U.K./Ireland	194		142		46		382		215		155		50		420
Central(1)	283		426		48		757		315		445		56		816
Southern(2)	127		209		68		404		139		230		73		442
Nordics(3)	45		40		3		88		49		36		9		94
Total Europe	915		1,103		286		2,304		992		1,160		322		2,474
Other	160		45		6		211		148		39		7		194
Total	$	2,872	$	1,726	$	664	$	5,262	$	2,974	$	1,801	$	706	$	5,481

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(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

Finance Receivables Aging

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	March 31, 2013
	Current			31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and other services	$	12		$	2	$	1	$	15	$	459	$	474	$	12
Government and education	20			5		3		28		714		742		31
Graphic arts	15			1		—		16		290		306		6
Industrial	5			1		1		7		162		169		6
Healthcare	4			1		1		6		146		152		6
Other	5			1		—		6		142		148		4
Total United States	61			11		6		78		1,913		1,991		65
Canada	4			3		1		8		748		756		30
France	8			1		3		12		661		673		50
U.K./Ireland	(1		)	1		2		2		380		382		6
Central(1)	3			3		4		10		747		757		28
Southern(2)	24			5		13		42		362		404		65
Nordics(3)	1			—		—		1		87		88		—
Total Europe	35			10		22		67		2,237		2,304		149
Other	5			1		1		7		204		211		—
Total	$	105		$	25	$	30	$	160	$	5,102	$	5,262	$	244
	December 31, 2012
	Current			31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and other services	$	12		$	3	$	2	$	17	$	441	$	458	$	18
Government and education	21			5		3		29		740		769		42
Graphic arts	16			1		1		18		301		319		12
Industrial	5			2		1		8		155		163		6
Healthcare	6			2		1		9		151		160		9
Other	5			1		1		7		136		143		6
Total United States	65			14		9		88		1,924		2,012		93
Canada	2			3		2		7		794		801		30
France	—			5		1		6		696		702		22
U.K./Ireland	2			—		2		4		416		420		2
Central(1)	3			2		4		9		807		816		30
Southern(2)	20			8		14		42		400		442		72
Nordics(3)	1			—		—		1		93		94		—
Total Europe	26			15		21		62		2,412		2,474		126
Other	2			1		—		3		191		194		—
Total	$	95		$	33	$	32	$	160	$	5,321	$	5,481	$	249

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.