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Receivables, Net (Details) (USD $)
In Millions, unless otherwise specified
1 Months Ended 3 Months Ended 9 Months Ended
Sep. 30, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Sep. 30, 2011
Jun. 30, 2011
Mar. 31, 2011
Sep. 30, 2012
Sep. 30, 2011
Dec. 31, 2011
Accounts Receivable Sales Arrangements [Abstract]                    
Accounts Receivable, Sales Arrangements, Maximum Cash Investment $ 265 $ 265           $ 265    
Payments to Acquire Accounts Receivables   215                
Deferred proceeds receivables from sales of accounts receivables 124 124           124   97
Remaining Account Receivable Sold and Derecognized 678 678           678   815
Schedule of accounts receivables sales [Abstract]                    
Accounts receivable sales   725     754     2,816 2,303  
Deferred proceeds   122     93     525 290  
Fees associated with sales   4     5     16 14  
Estimated decrease to operating cash flows   (266)     (35)     (168) (29)  
Finance Receivables Beneficial Interest from Purchaser 52                  
Finance Receivables Sold and Derecognized               350    
Gain on Sale of Receivalbes, Pre-tax 23                  
Fees on Sale of Finance Recievables 2                  
Servicing Fee 0.01                  
Sale of Receivables Servicing Fees 6                  
Effect of Change in Sensitivity Assumptions on Finance Receivables Sales Beneficial Interest 2 2           2    
Beneficial Interest, Interest in Other Current Assets 19 19           19    
Beneficial Interest, Interest in Other Long-term Assets 33 33           33    
Finance Receivable Beneficial Interest Weighted Average Life               2 years    
Allowance for Credit Losses:                    
Beginning balance   190 203 201 209 215 212 201 212  
Provision   15 17 15 23 18 22      
Charge-offs   (24) (24) (19) (29) (22) (23)      
Recoveries and other   5 [1] (6) [1] 6 [1] (5) [1] (2) [1] 4 [1]      
Sale of finance receivables   (9)                
Ending Balance 177 177 190 203 198 209 215 177 198  
Finance Receivables collectively evaluated for impairment 5,829 [2] 5,829 [2]     6,545 [2]     5,829 [2] 6,545 [2]  
Residual values not included in the impairment evaluation 3 3     8     3 8  
Allowance for credit losses not included in the impairment evaluation 177 177     198     177 198  
Credit quality indicators [Abstract]                    
Loss Rates Of Customers With Investment Grade Credit Quality               1.00%    
Loss rates of customers with non investment grade credit quality, low range (in hundredths)               2.00%    
Loss rates of customers with non investment grade credit quality, high range (in hundredths)               4.00%    
Loss rates of customers with substandard/doubtful credit quality (in hundredths)               10.00%    
Total Finance Receivables 5,829 5,829           5,829   6,556
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 5,829 5,829           5,829   6,556
Finance Receivables Greater Than 90 Days and Accruing 260 260           260   241
Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 198 198           198   177
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 138 138           138   123
31-90 Days Past Due 33 33           33   28
Greater Than 90 Days Past Due 27 27           27   26
Total Finance Receivables 198 198           198   177
Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 5,631 5,631           5,631   6,379
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 5,631 5,631           5,631   6,379
Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 3,037 3,037           3,037   3,274
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 3,037 3,037           3,037   3,274
Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 1,965 1,965           1,965   2,398
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 1,965 1,965           1,965   2,398
Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 827 827           827   884
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 827 827           827   884
UNITED STATES
                   
Allowance for Credit Losses:                    
Beginning balance   73 74 75 81 87 91 75 91  
Provision   3 3 2 4 1 7      
Charge-offs   (8) (5) (4) (7) (6) (10)      
Recoveries and other   0 [1] 1 [1] 1 [1] 1 [1] (1) [1] (1) [1]      
Sale of finance receivables   (9)                
Ending Balance 59 59 73 74 79 81 87 59 79  
Finance Receivables collectively evaluated for impairment 2,384 [2] 2,384 [2]     2,943 [2]     2,384 [2] 2,943 [2]  
Credit quality indicators [Abstract]                    
Total Finance Receivables 2,384 2,384           2,384   2,993
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 2,384 2,384           2,384   2,993
Finance Receivables Greater Than 90 Days and Accruing 86 86           86   66
UNITED STATES | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 112 112           112   96
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 89 89           89   75
31-90 Days Past Due 15 15           15   16
Greater Than 90 Days Past Due 8 8           8   5
Total Finance Receivables 112 112           112   96
UNITED STATES | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 2,272 2,272           2,272   2,897
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 2,272 2,272           2,272   2,897
UNITED STATES | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 1,485 1,485           1,485   1,703
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 1,485 1,485           1,485   1,703
UNITED STATES | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 538 538           538   818
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 538 538           538   818
UNITED STATES | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 361 361           361   472
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 361 361           361   472
UNITED STATES | Finance and Other Services [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 632 632           632   889
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 632 632           632   889
Finance Receivables Greater Than 90 Days and Accruing 18 18           18   15
UNITED STATES | Finance and Other Services [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 26 26           26   23
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 20 20           20   18
31-90 Days Past Due 4 4           4   4
Greater Than 90 Days Past Due 2 2           2   1
Total Finance Receivables 26 26           26   23
UNITED STATES | Finance and Other Services [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 606 606           606   866
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 606 606           606   866
UNITED STATES | Finance and Other Services [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 301 301           301   349
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 301 301           301   349
UNITED STATES | Finance and Other Services [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 235 235           235   380
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 235 235           235   380
UNITED STATES | Finance and Other Services [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 96 96           96   160
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 96 96           96   160
UNITED STATES | Government and Education [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 781 781           781   845
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 781 781           781   845
Finance Receivables Greater Than 90 Days and Accruing 35 35           35   29
UNITED STATES | Government and Education [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 31 31           31   28
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 24 24           24   21
31-90 Days Past Due 4 4           4   5
Greater Than 90 Days Past Due 3 3           3   2
Total Finance Receivables 31 31           31   28
UNITED STATES | Government and Education [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 750 750           750   817
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 750 750           750   817
UNITED STATES | Government and Education [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 762 762           762   821
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 762 762           762   821
UNITED STATES | Government and Education [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 17 17           17   20
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 17 17           17   20
UNITED STATES | Government and Education [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 2 2           2   4
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 2 2           2   4
UNITED STATES | Graphic Arts [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 386 386           386   498
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 386 386           386   498
Finance Receivables Greater Than 90 Days and Accruing 11 11           11   7
UNITED STATES | Graphic Arts [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 24 24           24   19
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 21 21           21   16
31-90 Days Past Due 2 2           2   2
Greater Than 90 Days Past Due 1 1           1   1
Total Finance Receivables 24 24           24   19
UNITED STATES | Graphic Arts [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 362 362           362   479
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 362 362           362   479
UNITED STATES | Graphic Arts [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 94 94           94   126
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 94 94           94   126
UNITED STATES | Graphic Arts [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 117 117           117   200
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 117 117           117   200
UNITED STATES | Graphic Arts [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 175 175           175   172
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 175 175           175   172
UNITED STATES | Industrial [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 219 219           219   295
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 219 219           219   295
Finance Receivables Greater Than 90 Days and Accruing 9 9           9   6
UNITED STATES | Industrial [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 12 12           12   10
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 9 9           9   7
31-90 Days Past Due 2 2           2   2
Greater Than 90 Days Past Due 1 1           1   1
Total Finance Receivables 12 12           12   10
UNITED STATES | Industrial [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 207 207           207   285
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 207 207           207   285
UNITED STATES | Industrial [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 134 134           134   180
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 134 134           134   180
UNITED STATES | Industrial [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 65 65           65   83
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 65 65           65   83
UNITED STATES | Industrial [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 20 20           20   32
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 20 20           20   32
UNITED STATES | Healthcare [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 169 169           169   200
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 169 169           169   200
Finance Receivables Greater Than 90 Days and Accruing 6 6           6   5
UNITED STATES | Healthcare [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 9 9           9   7
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 7 7           7   5
31-90 Days Past Due 2 2           2   2
Greater Than 90 Days Past Due 0 0           0   0
Total Finance Receivables 9 9           9   7
UNITED STATES | Healthcare [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 160 160           160   193
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 160 160           160   193
UNITED STATES | Healthcare [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 108 108           108   130
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 108 108           108   130
UNITED STATES | Healthcare [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 38 38           38   42
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 38 38           38   42
UNITED STATES | Healthcare [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 23 23           23   28
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 23 23           23   28
UNITED STATES | Other Financing Receivable [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 197 197           197   266
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 197 197           197   266
Finance Receivables Greater Than 90 Days and Accruing 7 7           7   4
UNITED STATES | Other Financing Receivable [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 10 10           10   9
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 8 8           8   8
31-90 Days Past Due 1 1           1   1
Greater Than 90 Days Past Due 1 1           1   0
Total Finance Receivables 10 10           10   9
UNITED STATES | Other Financing Receivable [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 187 187           187   257
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 187 187           187   257
UNITED STATES | Other Financing Receivable [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 86 86           86   97
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 86 86           86   97
UNITED STATES | Other Financing Receivable [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 66 66           66   93
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 66 66           66   93
UNITED STATES | Other Financing Receivable [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 45 45           45   76
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 45 45           45   76
CANADA
                   
Allowance for Credit Losses:                    
Beginning balance   31 33 33 36 38 37 33 37  
Provision   3 2 1 1 3 4      
Charge-offs   (5) (4) (3) (3) (5) (5)      
Recoveries and other   2 [1] 0 [1] 2 [1] (1) [1] 0 [1] 2 [1]      
Sale of finance receivables   0                
Ending Balance 31 31 31 33 33 36 38 31 33  
Finance Receivables collectively evaluated for impairment 811 [2] 811 [2]     793 [2]     811 [2] 793 [2]  
Credit quality indicators [Abstract]                    
Total Finance Receivables 811 811           811   825
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 811 811           811   825
Finance Receivables Greater Than 90 Days and Accruing 29 29           29   27
CANADA | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 9 9           9   6
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 5 5           5   3
31-90 Days Past Due 3 3           3   2
Greater Than 90 Days Past Due 1 1           1   1
Total Finance Receivables 9 9           9   6
CANADA | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 802 802           802   819
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 802 802           802   819
CANADA | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 449 449           449   440
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 449 449           449   440
CANADA | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 240 240           240   249
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 240 240           240   249
CANADA | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 122 122           122   136
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 122 122           122   136
CANADA | Finance and Other Services [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 310 310           310   322
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 310 310           310   322
CANADA | Finance and Other Services [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 152 152           152   153
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 152 152           152   153
CANADA | Finance and Other Services [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 115 115           115   118
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 115 115           115   118
CANADA | Finance and Other Services [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 43 43           43   51
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 43 43           43   51
CANADA | Government and Education [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 130 130           130   134
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 130 130           130   134
CANADA | Government and Education [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 118 118           118   121
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 118 118           118   121
CANADA | Government and Education [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 9 9           9   9
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 9 9           9   9
CANADA | Government and Education [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 3 3           3   4
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 3 3           3   4
CANADA | Graphic Arts [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 109 109           109   110
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 109 109           109   110
CANADA | Graphic Arts [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 38 38           38   36
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 38 38           38   36
CANADA | Graphic Arts [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 35 35           35   39
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 35 35           35   39
CANADA | Graphic Arts [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 36 36           36   35
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 36 36           36   35
CANADA | Industrial [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 133 133           133   131
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 133 133           133   131
CANADA | Industrial [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 64 64           64   56
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 64 64           64   56
CANADA | Industrial [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 40 40           40   41
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 40 40           40   41
CANADA | Industrial [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 29 29           29   34
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 29 29           29   34
CANADA | Other Financing Receivable [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 129 129           129   128
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 129 129           129   128
CANADA | Other Financing Receivable [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 77 77           77   74
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 77 77           77   74
CANADA | Other Financing Receivable [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 41 41           41   42
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 41 41           41   42
CANADA | Other Financing Receivable [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 11 11           11   12
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 11 11           11   12
Europe finance receivables [Member]
                   
Allowance for Credit Losses:                    
Beginning balance   83 93 91 89 87 81 91 81  
Provision   9 11 12 18 14 11      
Charge-offs   (11) (15) (12) (19) (11) (8)      
Recoveries and other   3 [1] (6) [1] 2 [1] (5) [1] (1) [1] 3 [1]      
Sale of finance receivables   0                
Ending Balance 84 84 83 93 83 89 87 84 83  
Finance Receivables collectively evaluated for impairment 2,466 [2] 2,466 [2]     2,714 [2]     2,466 [2] 2,714 [2]  
Credit quality indicators [Abstract]                    
Total Finance Receivables 2,466 2,466           2,466   2,630
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 2,466 2,466           2,466   2,630
Finance Receivables Greater Than 90 Days and Accruing 145 145           145   148
Europe finance receivables [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 73 73           73   72
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 41 41           41   43
31-90 Days Past Due 14 14           14   9
Greater Than 90 Days Past Due 18 18           18   20
Total Finance Receivables 73 73           73   72
Europe finance receivables [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 2,393 2,393           2,393   2,558
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 2,393 2,393           2,393   2,558
Europe finance receivables [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 978 978           978   1,056
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 978 978           978   1,056
Europe finance receivables [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 1,149 1,149           1,149   1,305
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 1,149 1,149           1,149   1,305
Europe finance receivables [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 339 339           339   269
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 339 339           339   269
Europe finance receivables - France [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 680 680           680   692
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 680 680           680   692
Finance Receivables Greater Than 90 Days and Accruing 32 32           32   16
Europe finance receivables - France [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 4 4           4   3
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 4 4           4   1
31-90 Days Past Due 0 0           0   1
Greater Than 90 Days Past Due 0 0           0   1
Total Finance Receivables 4 4           4   3
Europe finance receivables - France [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 676 676           676   689
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 676 676           676   689
Europe finance receivables - France [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 271 271           271   246
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 271 271           271   246
Europe finance receivables - France [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 275 275           275   354
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 275 275           275   354
Europe finance receivables - France [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 134 134           134   92
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 134 134           134   92
Europe Finance Receivables UK Ireland [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 426 426           426   417
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 426 426           426   417
Finance Receivables Greater Than 90 Days and Accruing 5 5           5   4
Europe Finance Receivables UK Ireland [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 8 8           8   8
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 4 4           4   3
31-90 Days Past Due 1 1           1   2
Greater Than 90 Days Past Due 3 3           3   3
Total Finance Receivables 8 8           8   8
Europe Finance Receivables UK Ireland [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 418 418           418   409
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 418 418           418   409
Europe Finance Receivables UK Ireland [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 218 218           218   201
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 218 218           218   201
Europe Finance Receivables UK Ireland [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 155 155           155   162
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 155 155           155   162
Europe Finance Receivables UK Ireland [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 53 53           53   54
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 53 53           53   54
Europe finance receivables - Central [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 802 [3] 802 [3]           802 [3]   881 [3]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 802 [3] 802 [3]           802 [3]   881 [3]
Finance Receivables Greater Than 90 Days and Accruing 40 [3] 40 [3]           40 [3]   46 [3]
Europe finance receivables - Central [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 11 [3] 11 [3]           11 [3]   12 [3]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 6 [3] 6 [3]           6 [3]   7 [3]
31-90 Days Past Due 2 [3] 2 [3]           2 [3]   2 [3]
Greater Than 90 Days Past Due 3 [3] 3 [3]           3 [3]   3 [3]
Total Finance Receivables 11 [3] 11 [3]           11 [3]   12 [3]
Europe finance receivables - Central [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 791 [3] 791 [3]           791 [3]   869 [3]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 791 [3] 791 [3]           791 [3]   869 [3]
Europe finance receivables - Central [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 274 [3] 274 [3]           274 [3]   330 [3]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 274 [3] 274 [3]           274 [3]   330 [3]
Europe finance receivables - Central [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 453 [3] 453 [3]           453 [3]   494 [3]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 453 [3] 453 [3]           453 [3]   494 [3]
Europe finance receivables - Central [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 75 [3] 75 [3]           75 [3]   57 [3]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 75 [3] 75 [3]           75 [3]   57 [3]
Europe finance receivables - Southern [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 464 [4] 464 [4]           464 [4]   538 [4]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 464 [4] 464 [4]           464 [4]   538 [4]
Finance Receivables Greater Than 90 Days and Accruing 68 [4] 68 [4]           68 [4]   82 [4]
Europe finance receivables - Southern [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 48 [4] 48 [4]           48 [4]   48 [4]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 25 [4] 25 [4]           25 [4]   31 [4]
31-90 Days Past Due 11 [4] 11 [4]           11 [4]   4 [4]
Greater Than 90 Days Past Due 12 [4] 12 [4]           12 [4]   13 [4]
Total Finance Receivables 48 [4] 48 [4]           48 [4]   48 [4]
Europe finance receivables - Southern [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 416 [4] 416 [4]           416 [4]   490 [4]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 416 [4] 416 [4]           416 [4]   490 [4]
Europe finance receivables - Southern [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 163 [4] 163 [4]           163 [4]   219 [4]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 163 [4] 163 [4]           163 [4]   219 [4]
Europe finance receivables - Southern [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 228 [4] 228 [4]           228 [4]   256 [4]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 228 [4] 228 [4]           228 [4]   256 [4]
Europe finance receivables - Southern [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 73 [4] 73 [4]           73 [4]   63 [4]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 73 [4] 73 [4]           73 [4]   63 [4]
Europe finance receivables - Nordics [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 94 [5] 94 [5]           94 [5]   102 [5]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 94 [5] 94 [5]           94 [5]   102 [5]
Finance Receivables Greater Than 90 Days and Accruing 0 [5] 0 [5]           0 [5]   0 [5]
Europe finance receivables - Nordics [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 2 [5] 2 [5]           2 [5]   1 [5]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 2 [5] 2 [5]           2 [5]   1 [5]
31-90 Days Past Due 0 [5] 0 [5]           0 [5]   0 [5]
Greater Than 90 Days Past Due 0 [5] 0 [5]           0 [5]   0 [5]
Total Finance Receivables 2 [5] 2 [5]           2 [5]   1 [5]
Europe finance receivables - Nordics [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 92 [5] 92 [5]           92 [5]   101 [5]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 92 [5] 92 [5]           92 [5]   101 [5]
Europe finance receivables - Nordics [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 52 [5] 52 [5]           52 [5]   60 [5]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 52 [5] 52 [5]           52 [5]   60 [5]
Europe finance receivables - Nordics [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 38 [5] 38 [5]           38 [5]   39 [5]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 38 [5] 38 [5]           38 [5]   39 [5]
Europe finance receivables - Nordics [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 4 [5] 4 [5]           4 [5]   3 [5]
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 4 [5] 4 [5]           4 [5]   3 [5]
Other countries finance receivables [Member]
                   
Allowance for Credit Losses:                    
Beginning balance   3 [6] 3 [6] 2 [6] 3 [6] 3 [6] 3 [6] 2 [6] 3 [6]  
Provision   0 [6] 1 [6] 0 [6] 0 [6] 0 [6] 0 [6]      
Charge-offs   0 [6] 0 [6] 0 [6] 0 [6] 0 [6] 0 [6]      
Recoveries and other   0 [1],[6] (1) [1],[6] 1 [1],[6] 0 [1],[6] 0 [1],[6] 0 [1],[6]      
Sale of finance receivables   0                
Ending Balance 3 [6] 3 [6] 3 [6] 3 [6] 3 [6] 3 [6] 3 [6] 3 [6] 3 [6]  
Finance Receivables collectively evaluated for impairment 168 [2],[6] 168 [2],[6]     95 [2],[6]     168 [2],[6] 95 [2],[6]  
Credit quality indicators [Abstract]                    
Total Finance Receivables 168 168           168   108
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 168 168           168   108
Finance Receivables Greater Than 90 Days and Accruing 0 0           0   0
Other countries finance receivables [Member] | Billed Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 4 4           4   3
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Current 3 3           3   2
31-90 Days Past Due 1 1           1   1
Greater Than 90 Days Past Due 0 0           0   0
Total Finance Receivables 4 4           4   3
Other countries finance receivables [Member] | Unbilled Revenues [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 164 164           164   105
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 164 164           164   105
Other countries finance receivables [Member] | Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 125 125           125   75
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 125 125           125   75
Other countries finance receivables [Member] | Non-Investment Grade [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 38 38           38   26
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 38 38           38   26
Other countries finance receivables [Member] | Substandard [Member]
                   
Credit quality indicators [Abstract]                    
Total Finance Receivables 5 5           5   7
Financing Receivable, Recorded Investment, Aging [Abstract]                    
Total Finance Receivables 5 5           5   7
Credit Loss [Member]
                   
Schedule of accounts receivables sales [Abstract]                    
Sensitivity Analysis Present Value 0.021 0.021           0.021    
Prepayment [Member]
                   
Schedule of accounts receivables sales [Abstract]                    
Sensitivity Analysis Present Value 0.093 0.093           0.093    
Discount Rate Risk Adjustment [Member]
                   
Schedule of accounts receivables sales [Abstract]                    
Sensitivity Analysis Present Value 0.100 0.100           0.100    
Technology Segment [Member]
                   
Schedule of accounts receivables sales [Abstract]                    
Finance Receivables Net Carrying Value 341                  
Proceeds from Sale of Finance Receivables $ 314                  
[1] Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
[2] Total Finance receivables exclude residual values of $3 and $8, and the allowance for credit losses of $177 and $198 at September 30, 2012 and 2011, respectively.
[3] Switzerland, Germany, Austria, Belgium and Holland.
[4] Italy, Greece, Spain and Portugal.
[5] Sweden, Norway, Denmark and Finland.
[6] Includes developing market countries and smaller units.