EX-99.1 2 exhibit99-1.htm EXHIBIT99-1-1Q2018RPT
 
 

Manulife reports 1Q18 net income of $1.4 billion, core earnings of $1.3 billion and a LICAT capital ratio of 129%
TORONTO – Manulife today announced net income attributed to shareholders of $1,372 million for the first quarter of 2018 ("1Q18"), fully diluted earnings per common share of $0.67 and return on common shareholders' equity ("ROE") of 14.1%, compared with $1,350 million, $0.66 and 13.7%, respectively, for the first quarter of 2017 ("1Q17"). The increase in net income attributed to shareholders reflects growth in core earnings and lower gains from the direct impact of markets. For 1Q18, Manulife generated core earnings of $1,303 million, fully diluted core earnings per common share of $0.64 and core return on common shareholders' equity ("core ROE") of 13.4%, compared with $1,101 million, $0.53 and 11.1%, respectively, for 1Q17.1
"We delivered strong core earnings and net income in the first quarter, and continue to make significant strides in transforming our business to be more customer centric. We are encouraged by the early progress we have made to date. For example, the numerous initiatives we have completed in Canada have led to strong, double-digit improvements in net promoter scores in just six months. We also took several strategically important actions on our North American legacy businesses which address both profitability and capital, and demonstrate clearly that we are executing on our priorities," said President & Chief Executive Officer Roy Gori.
Phil Witherington, Chief Financial Officer, said, "We continued to deliver positive net flows in our global wealth and asset management businesses, and although annualized premium equivalent sales across the company were down from the first quarter of 2017, Asia APE sales were sustained against the backdrop of a strong prior year."
"This marks the first quarter under the new Life Insurance Capital Adequacy Test or LICAT framework, and we are pleased to report a healthy capital position and a LICAT capital ratio of 129% for our operating company. This factors in only some of the expected 4 percentage point benefit from reducing the allocation to ALDA in the portfolio asset mix backing some of our North American legacy businesses," added Mr. Witherington.
 
 
 
 
 
 
 
 

1     Core earnings, diluted core earnings per common share and core ROE are non-GAAP measures. See "Performance and Non-GAAP Measures" below.

Manulife Financial Corporation – First Quarter 2018 
1

HOW OUR COMPANY PERFORMED
Profitability
Reported net income attributed to shareholders of $1,372 million in 1Q18, an increase compared with $1,350 million in 1Q17
The increase in net income attributed to shareholders in 1Q18 reflected higher core earnings and lower gains from the direct impact of markets. Each of these items is described below.
Generated core earnings of $1,303 million in 1Q18, an increase of $202 million or 22% compared with 1Q17
The increase in core earnings was due to higher investment-related experience gains in core earnings ($96 million in 1Q18 compared with $46 million in 1Q17), strong growth in Asia and Global Wealth and Asset Management ("Global WAM"), lower U.S. tax rates and improved policyholder experience in Canada. Core earnings in 1Q18 included policyholder experience charges of $3 million post-tax ($2 million pre-tax) compared with charges of $27 million post-tax ($30 million pre-tax) in 1Q17.1
Generated ROE of 14.1% in 1Q18 compared with 13.7% in 1Q17, and core ROE of 13.4% compared with 11.1% in 1Q17
The increase in ROE and core ROE compared with 1Q17 largely reflected the higher earnings as noted above. Also contributing to the increase was 1.3% lower average equity in 1Q18 compared with 1Q17.
Generated investment-related experience gains of $96 million in 1Q18 compared with gains of $46 million in 1Q17
The $96 million of investment-related experience gains reported in 1Q18 reflected the favourable impact of fixed income reinvestment activities on the measurement of our policy liabilities and strong credit experience, partially offset by lower than expected returns (including fair value changes) on alternative long-duration assets ("ALDA"). In accordance with our definition of core earnings, we included $96 million of investment-related experience gains in core earnings in 1Q18 and $46 million in 1Q17. (See "Performance and Non-GAAP Measures" below.)
Reported gains related to the direct impact of markets of $50 million in 1Q18 compared with gains of $267 million in 1Q17
The 1Q18 gains were primarily due to increasing corporate spreads and a rising and flattening of the yield curve in the U.S., partially offset by charges from unfavourable equity markets and the sale of available-for-sale bonds.
Insurance Growth
Achieved annualized premium equivalent ("APE") sales2 of $1.4 billion in 1Q18, a decrease of 10% compared with 1Q17
In Asia, APE sales decreased 3% from a particularly strong 1Q17 (1Q17 increased 31% compared with 1Q16) due to lower APE sales in Japan. APE sales increased 10% in Hong Kong and 16% in Asia Other3. In Canada, APE sales declined 23% from 1Q17 reflecting elevated sales volumes in the prior year primarily due to regulatory changes on individual insurance and a large-case group benefit sale. In the U.S., APE sales decreased by 20% from 1Q17 due to lower international and variable universal life sales and the impact of our decision to exit sales of corporate and bank-owned life insurance.
Generated new business value ("NBV")2 of $384 million in 1Q18, in line with 1Q17
In Asia, NBV increased 1% from 1Q17 to $325 million, as improvements in business mix offset the lower sales volumes.
Achieved embedded value ("EV")2 of $49.2 billion as at December 31, 2017, an increase of $2.8 billion compared with December 31, 2016
Contributions from in-force and new business increased EV by $6.3 billion or 14% from 2016. This increase was partially offset by the impact of foreign exchange rates and shareholder dividends which together reduced EV by $4.5 billion. The EV of $49.2 billion, or $24.88 per share, attributes no value to our new business franchise, and only tangible book value to our Global Wealth and Asset Management, Manulife Bank, and Property and Casualty Reinsurance businesses. The 2017 Embedded Value Report is available on our website at http://www.manulife.com.
 
 
 


1
Effective 1Q18, policyholder experience is being reported excluding minority interest. Comparative prior periods have been updated.
2
APE sales, NBV and EV are non-GAAP measures. See "Performance and Non-GAAP Measures" below.
3
Asia Other excludes Japan and Hong Kong.

 
 
Manulife Financial Corporation – First Quarter 2018 
2

 

Wealth and Asset Management ("WAM") Growth
Generated gross flows1 of $36.5 billion in our Global Wealth and Asset Management segment in 1Q18, an increase of 16% compared with 1Q17
Gross flows increased across all regions. In Asia, the increase was primarily driven by broad-based growth in our institutional asset management business from a variety of clients across multiple countries. In Canada, we experienced significant growth in our retail business and received funding for a large institutional mandate. Institutional asset management was also the driver of growth in the U.S., with additional funding from an existing large client.
Generated net flows1 of $10.0 billion in our Global Wealth and Asset Management segment in 1Q18 compared with $4.6 billion in 1Q17
Net flows increased across all regions driven by higher gross flows as mentioned above and lower redemptions in the U.S. and Canada, partially offset by higher redemptions in mainland China, primarily in money market funds.

Achieved WAM assets under management and administration ("AUMA")1 of $627 billion as at March 31, 2018, an increase of less than 1% compared with December 31, 2017
The increase in WAM AUMA was mainly driven by positive net flows in 1Q18 which more than offset the negative impact of market performance on our investment returns. WAM also manages $185 billion in assets for non-WAM reporting lines, and including those managed assets, WAM AUMA was $812 billion as at March 31, 2018.
Total Company Growth
Delivered total assets under management and administration of $1.1 trillion as at March 31, 2018
Assets under management and administration were in line with December 31, 2017.

Financial Strength
Reported a Life Insurance Capital Adequacy Test ("LICAT") ratio of 129% for The Manufacturers Life Insurance Company ("MLI") as at March 31, 2018
The Office of the Superintendent of Financial Institutions' new LICAT regulatory capital regime came into effect in Canada on January 1, 2018, replacing the Minimum Continuing Capital and Surplus framework. As at March 31, 2018, the LICAT ratio for MLI was 129%, compared to a supervisory target level of 100%. As this is the first quarter we are reporting under LICAT, there are no prior period comparatives.
Reported a financial leverage ratio for Manulife of 29.7% as at March 31, 2018 compared with 30.3% as at December 31, 2017
Financial leverage decreased from the prior quarter reflecting an increase in equity due to changes in foreign currency exchange rates and growth in retained earnings.
 


 

1
Gross flows, net flows and assets under management and administration are non-GAAP measures. See "Performance and Non-GAAP Measures" below.
 
Manulife Financial Corporation – First Quarter 2018 
3

HOW OUR BUSINESSES PERFORMED
Effective January 1, 2018, as a result of organizational changes made to drive better alignment with our strategic priorities as well as to increase focus and leverage scale in our global wealth and asset management businesses, the Company's wealth and asset management businesses are now a primary reporting segment, Global Wealth and Asset Management.
As previously announced, the new financial reporting segments are as follows:
·
Global Wealth and Asset Management – providing fee-based wealth solutions with little or no guarantees to our retail, retirement and institutional customers around the world.
·
Asia – providing insurance products and insurance-based wealth accumulation products in Asia.
·
Canada – providing insurance products, insurance-based wealth accumulation products, and banking services in Canada.
·
U.S. – providing life insurance products and administering in-force long-term care and insurance-based wealth accumulation products in the U.S.
·
Corporate and Other – comprised of investment performance on assets backing capital, net of amounts allocated to operating segments; costs incurred by the corporate office related to shareholder activities (not allocated to operating segments); financing costs; our Property and Casualty Reinsurance business; and run-off reinsurance business lines. Previously we reported the impact of updates to actuarial methods and assumptions in Corporate and Other. These are now reported in the operating segments.
The table below reconciles core earnings to net income (loss) attributed to shareholders.
 
 ($ millions)
   
1Q18
     
4Q17
     
1Q17
 
 
Core earnings(1)
                       
 
Asia
 
$
427
   
$
372
   
$
357
 
 
Canada
   
290
     
273
     
255
 
 
U.S.
   
432
     
463
     
441
 
 
Global Wealth and Asset Management
   
227
     
198
     
188
 
 
Corporate and Other (excluding core investment gains)
   
(169
)
   
(201
)
   
(186
)
 
Core investment gains
   
96
     
100
     
46
 
 
Total core earnings
 
$
1,303
   
$
1,205
   
$
1,101
 
 
Items excluded from core earnings
Investment-related experience outside of core earnings
   
-
     
18
     
-
 
 
Direct impact of equity markets and interest rates and variable annuity guarantee liabilities
   
50
     
(68
)
   
267
 
 
Changes in actuarial methods and assumptions
   
-
     
(33
)
   
-
 
 
Charge related to decision to change portfolio asset mix supporting our legacy businesses
   
-
     
(1,032
)
   
-
 
 
Charge related to U.S. Tax Reform
   
-
     
(1,777
)
   
-
 
 
Other
   
19
     
81
     
(18
)
 
Net income (loss) attributed to shareholders
 
$
1,372
   
$
(1,606
)
 
$
1,350
 
(1)
All values, including comparative periods, are shown based on the Company's new reporting segments. Please see Section A5 "Changes to reporting segments and other items" for details on these and other reporting changes.
 
 
 
 
 
 

 
Manulife Financial Corporation – First Quarter 2018 
4

Asia
Business highlights
Asia delivered strong core earnings in 1Q18, with double-digit growth of 21%. While our APE sales declined by 3%, our new business value increased 1% and new business value margin ("NBV margin")1 increased 1.4 percentage points (to 35.9%) compared with 1Q17, reflecting improved business mix.
With respect to our strategic priorities we launched our ManulifeMOVE program in Singapore and enhanced the program in mainland China with Apple Watch. We also enhanced our WeChat eClaims process in mainland China by introducing facial recognition, which allows real time verification, thereby dramatically improving customer experience. In Hong Kong we introduced e-claims, which simplified the filing and claims process for our customers.
Earnings
Expressed in U.S. dollars, the presentation currency of the segment, net income attributed to shareholders was US$355 million in 1Q18 compared with US$412 million in 1Q17 and core earnings were US$338 million in 1Q18 compared with US$270 million in 1Q17. Items excluded from core earnings were a net gain of US$17 million in 1Q18 compared with a net gain of US$142 million in 1Q17.
Core earnings in 1Q18 increased 21% compared with 1Q17 on a constant exchange rate basis. The increase in core earnings was driven by a combination of growth in new business volumes, favorable product mix, solid in-force business growth and scale benefits in Hong Kong and Asia Other, partially offset by lower core earnings in Japan due to lower new business volumes.
The US$125 million unfavourable change in items excluded from core earnings was primarily due to a net charge related to the direct impact of markets in 1Q18 compared with a net gain in 1Q17 and lower investment-related experience gains in 1Q18 compared with 1Q17.
Sales and new business value
Annualized premium equivalent sales in 1Q18 were US$778 million, a decrease of 3% compared with 1Q17 as strong growth in Hong Kong and Asia Other was more than offset by lower sales volumes in Japan. New business value in 1Q18 reached US$257 million, a 1% increase compared with 1Q17.
·
Japan APE sales were US$257 million, a decrease of 26% compared with 1Q17 due to increased competition in the corporate market segment and the impact of product re-pricing. Japan NBV in 1Q18 of US$75 million decreased 33% driven by lower APE sales. NBV margin was 29.0%, a decrease of 3.2 percentage points compared with 1Q17.
·
Hong Kong APE sales in 1Q18 were US$149 million, a 10% increase compared with 1Q17. The increase was driven by new customer solutions launched in 2017, and growth as well as increased productivity of our agency channel. Hong Kong NBV in 1Q18 of US$92 million increased 31%, due to higher sales and improvement in product margins. NBV margin was 61.8%, an increase of 9.7 percentage points compared with 1Q17, reflecting product margin improvements implemented in the second half of 2017.
·
Asia Other APE sales in 1Q18 were US$372 million, a 16% increase compared with 1Q17 driven by strong growth in the bancassurance channel. Asia Other NBV in 1Q18 of US$90 million increased 24%. NBV margin was 29.1%, an increase of 0.7 percentage points compared with 1Q17.
Canada
Business highlights
In 1Q18, we entered into a reinsurance transaction on our legacy business to reduce risk and free up $240 million of capital. Our group insurance long-term disability results improved over 1Q17 due to claims experience and repricing. The Manulife Vitality program has been added to all Family Term products and new product launches are under development. Enhancements to our customer-focused digital platforms across our product lines have led to a noticeable improvement in our recent net promoter score results.
 
 



1
NBV margin is a non-GAAP measure. See "Performance and Non-GAAP Measures" below.
 
Manulife Financial Corporation – First Quarter 2018 
5

Earnings
Net income attributed to shareholders was $459 million in 1Q18 compared with $128 million in 1Q17. Net income attributed to shareholders is comprised of core earnings, which were $290 million in 1Q18 compared with $255 million in 1Q17, and items excluded from core earnings, which were a net gain of $169 million in 1Q18 compared with a net charge of $127 million in 1Q17.
Core earnings increased $35 million or 14% compared with 1Q17 due to improved claims experience in our group insurance long-term disability business.
The 1Q18 gains in items excluded from core earnings included $145 million of favourable investment-related experience gains and $86 million of in-force reinsurance actions. In 1Q17, the charges were primarily related to the direct impact of markets.
Sales
Annualized premium equivalent sales were $290 million in 1Q18, a decrease of $85 million or 23% compared with 1Q17. The decline was primarily attributed to the 1Q17 large-case sale in group benefits and elevated 1Q17 individual insurance sales due to tax-exempt changes.
·
Individual insurance APE sales in 1Q18 of $54 million decreased 41% compared with 1Q17. The 1Q17 sales of permanent life insurance were elevated due to tax-exempt changes and, as noted in 1Q17, we did not expect sales to continue at that level. The 1Q18 sales also reflect the impact of repricing actions in 2017 to improve profitability.
·
Group Insurance APE sales in 1Q18 of $163 million decreased $45 million or 22% compared with 1Q17, driven by the timing of large-case group insurance sales.
·
Annuities APE sales in 1Q18 of $73 million decreased $3 million or 4% compared with 1Q17 due to actions to de-emphasize fixed product and higher risk segregated fund1 sales. We are focused on growth in lower risk segregated fund products and have seen an increase in sales of 19% from $45 million in 1Q17 to $54 million in 1Q18.
Manulife Bank average net lending assets were $20.6 billion as at March 31, 2018, up $0.3 billion or 2% from December 31, 2017.
U.S.
Business highlights
We are making progress on transforming our U.S. business. On the expense front, we signed an outsourcing agreement for 17 legacy IT infrastructure platforms which we expect will result in substantial efficiencies over the next few years. We also announced plans to consolidate our head office real estate footprint in the U.S. over the next year, reducing overall costs and providing a more modern collaborative work environment. With respect to improving returns in our insurance portfolio, we discontinued sales of a low return product category (corporate and bank-owned life insurance or "COLI/BOLI") and with respect to our customer-focused initiatives, our John Hancock Vitality sales reached an all-time high in 1Q18, surpassing 1Q17 by 9%.
Earnings
Expressed in U.S. dollars, the functional currency of the segment, 1Q18 net income attributed to shareholders was US$425 million compared with US$524 million in 1Q17, core earnings were US$341 million in 1Q18 compared with US$333 million in 1Q17, and items excluded from core earnings were a net gain of US$84 million in 1Q18 compared with a net gain of US$191 million in 1Q17.
The US$8 million increase in core earnings was driven by the favourable impact of lower U.S. tax rates and a gain related to a historical annuity reinsurance item, partially offset by the impact of lower sales volumes, product mix changes and less favourable policyholder experience (policyholder experience was favourable in both periods).
The net gains in items excluded from core earnings were US$107 million less favourable in 1Q18 compared with 1Q17 primarily due to unfavourable investment-related experience on private equity investments in 1Q18.
Sales
Annualized premium equivalents sales in 1Q18 of US$90 million decreased 20% compared with 1Q17, primarily due to lower international and variable universal life sales and the impact of our decision to exit sales of COLI/ BOLI products. The
 
 


1
Segregated fund products include guarantees. These products are also referred to as variable annuities.
 
 
Manulife Financial Corporation – First Quarter 2018 
6

lower international sales were impacted by increased competitive pressures from domestic carriers. Partially offsetting these headwinds, term sales increased and sales of the John Hancock Vitality feature benefited multiple product categories in 1Q18.
Global Wealth and Asset Management
Business highlights
We continued our trend of positive quarterly net flows, and reported $10 billion of net flows in 1Q18. With respect to our growth and customer priorities, we enhanced the PlanRight service in Canada by providing individual in-person retirement advice and gained traction with the recently launched goals-based Managed Individual Retirement Accounts offering for pension rollover clients in the U.S.
Earnings
Global Wealth and Asset Management's net income attributed to shareholders was $223 million compared with $175 million in 1Q17. Net income attributed to shareholders is comprised of core earnings, which were $227 million in 1Q18 compared with $188 million in 1Q17, and items excluded from core earnings, which were a net charge of $4 million in 1Q18 compared with a net charge of $13 million in 1Q17.
Core earnings in 1Q18 increased 24% compared with 1Q17 on a constant exchange rate basis. The increase in core earnings was driven by higher fee income on higher average asset levels, and lower U.S. tax rates.
Core EBITDA1 was $360 million in 1Q18, an increase of 8% compared with 1Q17 on a constant exchange rate basis. The increase was driven by higher fee income as noted above.

The $9 million favourable change in the items excluded from core earnings in 1Q18 was primarily due to higher integration costs in our retirement businesses in Hong Kong and Canada in 1Q17.
Gross Flows and Net Flows
As noted above, gross flows were $36.5 billion in 1Q18, an increase of 16% compared with 1Q17 and net flows were $10.0 billion in 1Q18, an increase of $5.4 billion compared with 1Q17. By geography the results were:
WAM Asia:
Gross flows in Asia in 1Q18 were $7.4 billion, an increase of 35% compared with 1Q17, reflecting growth across all business lines.
·
Retail gross flows of $3.8 billion in 1Q18 increased 1% compared with 1Q17, driven by the continued success of our bank distribution partnerships across several markets, partially offset by lower gross flows in mainland China.
·
Retirement gross flows of $1.2 billion in 1Q18 increased 20% compared with 1Q17, mainly driven by higher gross flows in Hong Kong, which benefited from solid organic growth.
·
Institutional asset management gross flows in 1Q18 of $2.4 billion increased 242% compared with 1Q17, driven by additional contributions from existing clients in Japan, a large mandate in Hong Kong, and new clients in Indonesia.
Net flows in 1Q18 were $2.0 billion, compared with net flows of $1.0 billion in 1Q17, driven by higher gross flows as mentioned above and a large redemption from an institutional client in 1Q17, partially offset by higher redemptions in mainland China money market funds.
WAM Canada:
Gross flows in Canada in 1Q18 were $8.0 billion, an increase of 33% compared with 1Q17, driven by growth across all business lines.
·
Retail gross flows of $3.3 billion in 1Q18 increased 56% compared with 1Q17, driven by strong fund performance and continued sales force and marketing momentum.
·
Retirement gross flows of $2.4 billion in 1Q18 increased 15% compared with 1Q17, mainly due to higher sales of defined contribution plans and recurring contributions from existing clients.
·
Institutional asset management gross flows were $2.3 billion, an increase of 29% compared with 1Q17, driven by the funding of a $1.0 billion fixed income mandate.
Net flows were $3.5 billion in 1Q18, up from $1.4 billion in 1Q17 with increases across all three business lines due to higher gross flows as mentioned above.

 

 
1
Core earnings before interest, taxes, depreciation and amortization ("Core EBITDA") are non-GAAP measures. See "Performance and Non-GAAP Measures" below.
 
Manulife Financial Corporation – First Quarter 2018 
7

WAM U.S.:
Gross flows in the U.S. in 1Q18 were $21.0 billion, an increase of 5% compared with 1Q17, driven by higher gross flows in institutional asset management.
·
Retail 1Q18 gross flows of $10.3 billion decreased 2% compared with 1Q17 due to lower institutional allocations partially offset by solid gross flows into our top-selling fund, an international equity strategy.
·
Retirement 1Q18 gross flows of $8.1 billion decreased 2% compared with 1Q17 due to lower gross flows in the small-case market.
·
Institutional asset management 1Q18 gross flows of $2.6 billion increased 118% compared with 1Q17, and included additional funding of $1.0 billion from an existing client as well as flows into a broad range of mandates across asset classes.
Net flows in 1Q18 were $4.5 billion, compared with net flows of $2.2 billion in 1Q17, driven by higher gross flows as mentioned above and significant improvement in retail and institutional redemptions.

Corporate and Other
Earnings
Corporate and Other reported a net loss attributed to shareholders of $296 million in 1Q18 compared with a net loss attributed to shareholders of $191 million in 1Q17. The net loss attributed to shareholders was comprised of core loss and items excluded from core loss. The core loss was $73 million in 1Q18 compared with a core loss of $140 million in 1Q17 and the items excluded from core loss amounted to a net charge of $223 million in 1Q18 compared with a net charge of $51 million in 1Q17.
The $67 million decrease in core loss was primarily due to $50 million of higher core investment gains, lower expected macro hedging costs and higher realized gains on AFS equities partially offset by higher allocated investment income from capital allocated to operating segments due to lower U.S. tax rates.
The items excluded from core loss amounted to a net charge of $223 million in 1Q18, which includes a $96 million reclassification to core investment gains and $76 million related to net realized losses on AFS bonds.

 
 
 

 
 
 
 
 
 
Manulife Financial Corporation – First Quarter 2018 
8

 
MANAGEMENT'S DISCUSSION AND ANALYSIS
This Management's Discussion and Analysis ("MD&A") is current as of May 2, 2018, unless otherwise noted. This MD&A should be read in conjunction with our unaudited Interim Consolidated Financial Statements for the three months ended March 31, 2018 and the MD&A and audited Consolidated Financial Statements contained in our 2017 Annual Report.
Effective January 1, 2018, the Company's reporting segments have been reorganized. Please refer to section A5 "Changes to reporting segments and other items" and section F3 "Performance and Non-GAAP Measures" below for details of these changes.
For further information relating to our risk management practices and risk factors affecting the Company, see "Risk Factors" in our 2017 Annual Information Form, "Risk Management", "Risk Factors" and "Critical Accounting and Actuarial Policies" in the MD&A in our 2017 Annual Report and the "Risk Management" note to the Consolidated Financial Statements in our most recent annual and interim reports.
In this MD&A, the terms "Company", "Manulife", "we" and "our" mean Manulife Financial Corporation ("MFC") and its subsidiaries.
Contents
 
A. OVERVIEW
1. Earnings
2. Sales
3. Capital related items
4. Alternative long-duration asset ("ALDA") update
5. Changes to reporting segments and other items
B. FINANCIAL HIGHLIGHTS
1. First quarter earnings analysis
2. Revenue
3. Premiums and deposits
4. Assets under management and administration
5. Capital
6. Impact of fair value accounting
7. Impact of foreign currency exchange rates
C. PERFORMANCE BY SEGMENT
1. Asia
2. Canada
3. U.S.
4. Global Wealth and Asset Management
5. Corporate and Other
 
 
 
 
 
 
 
 
D. RISK MANAGEMENT AND RISK FACTORS UPDATE
1. Variable annuity and segregated fund guarantees
2. Caution related to sensitivities
3. Publicly traded equity performance risk
4. Interest rate and spread risk
5. Alternative long-duration asset ("ALDA") performance risk
E. ACCOUNTING MATTERS AND CONTROLS
1. Critical accounting and actuarial policies
2. Sensitivity of policy liabilities to asset related assumptions
3. Accounting and reporting changes
4. Quarterly financial information
5. Other
F. OTHER
1. Quarterly dividend
2. Outstanding shares - selected information
3. Performance and Non-GAAP Measures
4. Caution regarding forward-looking statements
 
Manulife Financial Corporation – First Quarter 2018 
9

A
OVERVIEW
A1
Earnings
In the first quarter of 2018 ("1Q18"), Manulife's net income attributed to shareholders was $1,372 million, fully diluted earnings per common share was $0.67 and return on common shareholders' equity ("ROE") was 14.1%, compared with $1,350 million, $0.66, and 13.7%, respectively, for the first quarter of 2017 ("1Q17").
Net income attributed to shareholders is comprised of core earnings1 (consisting of items we believe reflect the underlying earnings capacity of the business), which amounted to $1,303 million in 1Q18 compared with $1,101 million in 1Q17, and items excluded from core earnings, which amounted to a net gain of $69 million in 1Q18 compared with a net gain of $249 million in 1Q17.
The $202 million increase in core earnings was due to higher investment-related experience gains in core earnings ($96 million in 1Q18 compared with $46 million in 1Q17), strong growth in Asia and Global Wealth and Asset Management ("Global WAM"), lower U.S. tax rates and improved policyholder experience in Canada. Core earnings in 1Q18 included policyholder experience charges of $3 million post-tax ($2 million pre-tax) compared with charges of $27 million post-tax ($30 million pre-tax) in 1Q17.2
The $96 million of investment-related experience gains reported in 1Q18 reflected the favourable impact of fixed income reinvestment activities on the measurement of our policy liabilities and strong credit experience, partially offset by lower than expected returns (including fair value changes) on alternative long-duration assets ("ALDA").
Items excluded from core earnings in 1Q18 and 1Q17 primarily related to the direct impact of markets (1Q18 - $50 million and 1Q17 - $267 million). The 1Q18 gains were primarily due to increasing corporate spreads and a rising and flattening of the yield curve in the U.S., partially offset by charges from unfavourable equity markets and the sale of available-for-sale bonds.
A2
Sales
Annualized premium equivalent ("APE") sales1 were $1.4 billion in 1Q18, a decrease of 10%3 compared with 1Q17. In Asia, APE sales decreased 3% from a particularly strong 1Q17 (1Q17 increased 31% compared with 1Q16) due to lower APE sales in Japan. APE sales increased 10%  in Hong Kong and 16% in Asia Other4 In Canada, APE sales declined 23% from 1Q17 reflecting elevated sales volumes in the prior year  primarily due to regulatory changes on individual insurance and a large-case group benefit sale. In the U.S., APE sales decreased by 20% from 1Q17 due to lower international and variable universal life sales and the impact of our decision to exit sales of corporate and business owned life insurance.
New business value ("NBV")1 was $384 million in 1Q18, in line3 with 1Q17. In Asia, NBV reached $325 million in 1Q18, a 1% increase compared with 1Q17, as improvements in business mix offset the lower sales volumes.
Wealth and asset management ("WAM") gross flows1 were $36.5 billion in 1Q18, an increase of 16%3 compared with $32.4 billion in 1Q17. Gross flows increased across all regions. In Asia, the increase was primarily driven by broad-based growth in our institutional asset management business from a variety of clients across multiple countries. In Canada, we experienced significant growth in our retail business and received funding for a large institutional mandate. Institutional asset management was also the driver of growth in the U.S., with additional funding from an existing large client.
Wealth and asset management net flows1 were $10.0 billion in 1Q18 compared with $4.6 billion in 1Q17. Net flows increased across all regions driven by higher gross flows as mentioned above and lower redemptions in the U.S. and Canada, partially offset by higher redemptions in mainland China, primarily in money market funds.
 
A3
Capital related items
The Office of the Superintendent of Financial Institutions' new Life Insurance Capital Adequacy Test ("LICAT") regulatory capital regime, came into effect in Canada on January 1, 2018, replacing the Minimum Continuing Capital and Surplus framework.
 




1
This item is a non-GAAP measure. See "Performance and Non-GAAP Measures" below.

2
Effective 1Q18, policyholder experience is being reported excluding minority interest. Comparative prior periods have been updated.

3
Percentage growth / declines in APE sales, NBV and gross flows are stated on a constant exchange rate basis. Constant exchange rate basis is a non-GAAP measure. See "Performance and Non-GAAP Measures" below.

4
Asia Other excludes Japan and Hong Kong.
 
 
Manulife Financial Corporation – First Quarter 2018 
10

As at March 31, 2018, the LICAT ratio for The Manufacturers Life Insurance Company ("MLI") was 129%, compared to a supervisory target level of 100%. As this is the first quarter we are reporting under LICAT, there are no prior period comparatives.
MFC's LICAT ratio was 117% as at March 31, 2018, compared to a supervisory target level of 90%. The difference between the MLI and MFC ratios as at March 31, 2018 was largely due to the $4.9 billion of MFC senior debt outstanding that does not qualify as available capital at the MFC level.
In the MD&A in our 2017 Annual Report, we noted that the impact of the U.S. Tax Cuts and Jobs Act ("U.S. Tax Reform") and the investment strategy change related to assets supporting North American legacy businesses have reduced our capital position in the short and medium term. We expect the capital impact of these items to be favourable in 2018, further strengthening the healthy capital positions of MFC and MLI.1
MFC's financial leverage ratio as at March 31, 2018 was 29.7%, a decrease of 0.6 percentage points from the December 31, 2017 ratio of 30.3%, primarily due to an increase in equity from changes in foreign currency exchange rates and growth in retained earnings.
A4 Alternative long-duration asset ("ALDA") update
In 4Q17, we recorded a $1 billion post-tax charge related to our decision to reduce the allocation to ALDA in our portfolio asset mix supporting our North American legacy businesses and stated that this is expected to reduce risk and lower volatility in our legacy businesses and free up approximately $2 billion in capital over the next 12-18 months as the ALDA is sold.1 In 1Q18, ALDA dispositions contributed approximately $0.3 billion to regulatory capital.
A5
Changes to reporting segments and other items
Effective January 1, 2018, as a result of the organizational changes made to drive better alignment with our strategic priorities as well as to increase focus and leverage scale in our global wealth and asset management businesses, the Company's wealth and asset management businesses are now a primary reporting segment, Global Wealth and Asset Management.
The new financial reporting segments are as follows:
·
Global Wealth and Asset Management – providing fee-based wealth solutions with little or no guarantees to our retail, retirement and institutional customers around the world.
·
Asia – providing insurance products and insurance-based wealth accumulation products in Asia.
·
Canada – providing insurance products, insurance-based wealth accumulation products, and banking services in Canada.
·
U.S. – providing life insurance products and administering in-force long-term care and insurance-based wealth accumulation products in the U.S.
·
Corporate and Other – comprised of investment performance on assets backing capital, net of amounts allocated to the operating segments; costs incurred by the corporate office related to shareholder activities (not allocated to the operating segments); financing costs; our Property and Casualty Reinsurance business; and run-off reinsurance business lines.
In addition to changing the segments, we changed the segment reporting for changes to actuarial methods and assumptions. These changes were previously reported in the Corporate and Other segment and are now reported in the respective operating segment. Other minor adjustments to our reporting are outlined under section F3 "Performance and Non-GAAP Measures" below. Comparative periods, are shown based on the Company's new reporting segments and reflect changes to the non-GAAP measures.



1   See "Caution regarding forward-looking statements" below.
 
 
Manulife Financial Corporation – First Quarter 2018 
11

B
FINANCIAL HIGHLIGHTS
   
Quarterly Results
 
($ millions, unless otherwise stated, unaudited)
   
1Q18
     
4Q17
     
1Q17
 
Net income attributed to shareholders
 
$
1,372
   
$
(1,606
)
 
$
1,350
 
Preferred share dividends
   
(39
)
   
(40
)
   
(41
)
Common shareholders' net income
 
$
1,333
   
$
(1,646
)
 
$
1,309
 
Core earnings(1)
 
$
1,303
   
$
1,205
   
$
1,101
 
Basic earnings per common share ($)
 
$
0.67
   
$
(0.83
)
 
$
0.66
 
Diluted earnings per common share ($)
 
$
0.67
   
$
(0.83
)
 
$
0.66
 
Diluted core earnings per common share ($)(1)
 
$
0.64
   
$
0.59
   
$
0.53
 
Return on common shareholders' equity ("ROE")
   
14.1
%
   
(17.1
)%
   
13.7
%
Core ROE(1)
   
13.4
%
   
12.1
%
   
11.1
%
 
Sales(1)
Annualized premium equivalent sales
 
$
1,387
   
$
1,259
   
$
1,545
 
Wealth and Asset Management gross flows
 
$
36,466
   
$
32,243
   
$
32,359
 
Wealth and Asset Management net flows
 
$
9,977
   
$
3,646
   
$
4,603
 
New Business Value (1)
 
$
384
   
$
383
   
$
386
 
Premiums and deposits(1)
Insurance
 
$
11,603
   
$
11,003
   
$
10,705
 
Wealth and Asset Management
 
$
36,466
   
$
32,243
   
$
32,359
 
Corporate and Other
 
$
23
   
$
20
   
$
21
 
Assets under management and administration ($ billions)(1)
 
$
1,098
   
$
1,071
   
$
1,034
 
Capital ($ billions)(1)
 
$
52.5
   
$
50.7
   
$
52.3
 
MLI's LICAT ratio
   
129
%
   
-
     
-
 
MLI's MCCSR ratio
   
-
     
224
%
   
233
%
(1)
This item is a non-GAAP measure. See "Performance and Non-GAAP Measures" below.
B1
First quarter earnings analysis - The table below reconciles core earnings to net income attributed to shareholders.
   
Quarterly Results
 
 
($ millions, unaudited)
   
1Q18
     
4Q17
     
1Q17
 
 
Core earnings(1)
                       
 
Asia
 
$
427
   
$
372
   
$
357
 
 
Canada
   
290
     
273
     
255
 
 
U.S.
   
432
     
463
     
441
 
 
Global Wealth and Asset Management
   
227
     
198
     
188
 
 
Corporate and Other (excluding core investment gains)
   
(169
)
   
(201
)
   
(186
)
 
Core investment gains(2)
   
96
     
100
     
46
 
 
Total core earnings
 
$
1,303
   
$
1,205
   
$
1,101
 
 
Items excluded from core earnings
                       
 
Investment-related experience outside of core earnings(2)
   
-
     
18
     
-
 
 
Direct impact of equity markets and interest rates and variable annuity guarantee liabilities (see table below)(2),(3),(4)
   
50
     
(68
)
   
267
 
 
Changes in actuarial methods and assumptions
   
-
     
(33
)
   
-
 
 
Charge related to decision to change portfolio asset mix supporting our legacy businesses
   
-
     
(1,032
)
   
-
 
 
Charge related to U.S. Tax Reform
   
-
     
(1,777
)
   
-
 
 
Other
   
19
     
81
     
(18
)
 
Net income (loss) attributed to shareholders
 
$
1,372
   
$
(1,606
)
 
$
1,350
 
Manulife Financial Corporation – First Quarter 2018 
12

(1)
This item is a non-GAAP measure. See "Performance and Non-GAAP Measures" below. In addition, all values, including comparative periods, are shown based on the Company's new reporting segments. Please see Section A5 "Changes to reporting segments and other items".
(2)
As outlined under "Critical Accounting and Actuarial Policies" below, net insurance contract liabilities under International Financial Reporting Standards ("IFRS") for Canadian insurers are determined using the Canadian Asset Liability Method ("CALM"). Under CALM, the measurement of policy liabilities includes estimates regarding future expected investment income on assets supporting the policies. Experience gains and losses are reported when current period activity differs from what was assumed in the policy liabilities at the beginning of the period. These gains and losses can relate to both the investment returns earned in the period, as well as to the change in our policy liabilities driven by the impact of current period investing activities on future expected investment income assumptions. The direct impact of equity markets and interest rates is separately reported. Our definition of core earnings (see "Performance and Non-GAAP Measures" below) includes up to $400 million of favourable investment-related experience reported in a single year.
(3)
Actual market performance differed from our valuation assumptions in 1Q18, which resulted in a macro hedge experience loss of $1 million. This loss is included in the direct impact of equity markets and interest rates and variable annuity guarantee liabilities below.
(4)
The direct impact of equity markets and interest rates is relative to our policy liability valuation assumptions and includes changes to interest rate assumptions, including experience gains and losses on derivatives associated with our macro equity hedges. We also include gains and losses on derivative positions and the sale of available-for-sale ("AFS") bonds in the Corporate and Other segment. See table below for components of this item.

Components of the direct impact of equity markets and interest rates and variable annuity guarantee liabilities in the table above:
   
Quarterly Results
 
 
($ millions, unaudited)
   
1Q18
     
4Q17
     
1Q17
 
 
Direct impact of equity markets and variable annuity guarantee liabilities
 
$
(187
)
 
$
130
   
$
222
 
 
Fixed income reinvestment rates assumed in the valuation of policy liabilities
   
313
     
(155
)
   
50
 
 
Sale of AFS bonds and derivative positions in the Corporate and Other segment
   
(76
)
   
40
     
(5
)
 
Risk reduction related items(1)
   
-
 
   
(83
)
   
-
 
 
Direct impact of equity markets and interest rates and variable annuity guarantee liabilities
 
$
50
   
$
(68
)
 
$
267
 
(1)
Impact from the expansion of our dynamic hedging program in Japan.
B2
Revenue
   
Quarterly Results
 
($ millions, unaudited)
   
1Q18
     
4Q17
     
1Q17
 
Gross premiums
 
$
9,466
   
$
9,035
   
$
9,085
 
Premiums ceded to reinsurers
 
$
(1,141
)
 
$
(2,092
)
 
$
(2,035
)
Net premium income
 
$
8,325
   
$
6,943
   
$
7,050
 
Investment income
   
3,235
     
3,579
     
3,317
 
Other revenue
   
2,502
     
2,737
     
2,593
 
 
Revenue before realized and unrealized investment income gains and losses
   
14,062
     
13,259
     
12,960
 
 
Realized and unrealized gains and losses on assets supporting insurance and investment contract liabilities and on the macro hedge program
   
(5,316
)
   
2,988
     
590
 
 
Total revenue
 
$
8,746
   
$
16,247
   
$
13,550
 
Total revenue in 1Q18 was $8.7 billion compared with $13.6 billion in 1Q17. The amount of revenue reported in any fiscal period can be significantly affected by fair value accounting, which can materially impact the reported realized and unrealized gains or losses on assets supporting insurance and investment contract liabilities and on the macro hedging program, a component of revenue (see section B6 "Impact of fair value accounting" below). Accordingly, we discuss specific drivers of revenue in each segment before realized and unrealized gains and losses in section C "Performance by Segment" below. 1Q18 revenue before realized and unrealized investment income gains and losses increased $1.1 billion compared with 1Q17, primarily due to the impact of a structural change in a reinsurance agreement on ceded premiums in Canada and business growth in Asia, partially offset by the impact of changes in foreign currency exchange rates.
Net realized and unrealized gains and losses on assets supporting insurance and investment contract liabilities and on the macro hedging program was a loss of $5.3 billion in 1Q18 compared with a gain of $0.6 billion in 1Q17. The 1Q18 loss was primarily due to an overall increase in interest rates and the impact of foreign currency exchange rates. Key drivers of the gain in 1Q17 was a decline in interest rates in North American and higher equity markets in North America and Hong Kong significantly offset by higher swap rates in North America.
 
 
Manulife Financial Corporation – First Quarter 2018 
13

B3
Premiums and deposits1
Premiums and deposits is an additional measure of our top line growth. It includes all new policyholder cash flows and, unlike total revenue, is not impacted by the volatility created by fair value accounting.
Premiums and deposits for insurance products were $11.6 billion in 1Q18, an increase of $0.9 billion or 10%2 compared with 1Q17 primarily due to growth in Asia. Asia reported a 22% increase driven by the stable growth in recurring premiums from the in-force business and higher single premium deposits.
Premiums and deposits for WAM products were $36.5 billion in 1Q18, an increase of $4.1 billion, or 16%2, compared with 1Q17. Please refer to WAM gross flows in section A2 "Sales" above.
B4
Assets under management and administration1
Assets under management and administration ("AUMA") as at March 31, 2018 were $1.1 trillion, in line2 with AUMA reported as at December 31, 2017.
B5
Capital1
MFC's total capital as at March 31, 2018 was $52.5 billion, in line with March 31, 2017 capital of $52.3 billion and an increase of $1.8 billion from December 31, 2017 capital of $50.7 billion. The increase from December 31, 2017 was primarily driven by net income attributed to shareholders over the last 3 months and the impact of changes in foreign currency exchange rates, partially offset by dividend payments and a decrease in the market value of available-for-sale securities. As noted in section A3 "Capital related items" above, MLI's LICAT ratio was 129% as at March 31, 2018.
B6
Impact of fair value accounting
Fair value accounting policies affect the measurement of both our assets and our liabilities. The impact on the measurement of both assets and liabilities of investment activities and market movements are reported as experience gains and losses on investments and the direct impact of equity markets and interest rates and variable annuity guarantees, each of which impacts net income attributed to shareholders (see section A1 "Earnings" above for discussion of 1Q18 experience).
Net realized and unrealized investment income losses reported in net investment income were $5.3 billion for 1Q18 (1Q17 – gains of $0.6 billion). See section B2 "Revenue" above for discussion of results.
As outlined in the "Critical Accounting and Actuarial Policies" in the MD&A in our 2017 Annual Report, net insurance contract liabilities under IFRS are determined using CALM, as required by the Canadian Institute of Actuaries ("CIA"). The measurement of policy liabilities includes the estimated value of future policyholder benefits and settlement obligations to be paid over the term remaining on in-force policies, including the costs of servicing the policies, reduced by the future expected policy revenues and future expected investment income on assets supporting the policies. Investment returns are projected using current asset portfolios and projected reinvestment strategies. Experience gains and losses are reported when current period activity differs from what was assumed in the policy liabilities at the beginning of the period. We classify gains and losses by assumption type. For example, current period investing activities that increase (decrease) the future expected investment income on assets supporting policies will result in an investment-related experience gain (loss).
B7
Impact of foreign currency exchange rates
Changes in foreign currency exchange rates reduced core earnings by $39 million in 1Q18 compared with 1Q17 primarily due to a stronger Canadian dollar compared with the U.S. dollar. The impact of foreign currency exchange rates on items excluded from core earnings does not provide relevant information given the nature of these items.



1
This item is a non-GAAP measure. See "Performance and Non-GAAP Measures" below.
2
Percentage growth / declines in premiums and deposits and assets under management and administration are stated on a constant exchange rate basis. Constant exchange rate basis is a non-GAAP measure. See "Performance and Non-GAAP Measures" below.
 
 
Manulife Financial Corporation – First Quarter 2018 
14

C
PERFORMANCE BY SEGMENT
C1
Asia
($ millions, unless otherwise stated)
Quarterly Results(1)  
 
Canadian dollars
   
1Q18
     
4Q17
     
1Q17
 
Net income attributed to shareholders
 
$
448
   
$
260
   
$
545
 
Core earnings(2)
   
427
     
372
     
357
 
Annualized premium equivalent sales
   
984
     
884
     
1,020
 
Revenue
   
4,305
     
5,107
     
5,135
 
Revenue before realized and unrealized investment income gains and losses(3)
   
5,264
     
4,640
     
4,662
 
Premiums and deposits
   
5,640
     
4,885
     
4,679
 
Assets under management ($ billions)
   
96.1
     
91.7
     
85.8
 
 
U.S. dollars
                       
Net income attributed to shareholders 
US
355   US  $  205    US  $  412  
Core earnings(2)
   
338
     
293
     
270
 
Annualized premium equivalent sales
   
778
     
696
     
771
 
Revenue
   
3,404
     
4,018
     
3,880
 
Revenue before realized and unrealized investment income gains and losses(3)
   
4,163
     
3,650
     
3,522
 
Premiums and deposits
   
4,460
     
3,844
     
3,533
 
Assets under management ($ billions)
   
74.5
     
73.1
     
64.4
 
(1)
The Company made a number of reporting changes in 1Q18. Please refer to section A5 "Changes to reporting segments and other items" and section F3 "Performance and Non-GAAP Measures" for details.
(2)
See "Performance and Non-GAAP Measures" for a reconciliation between IFRS net income attributed to shareholders and core earnings.
(3)
See section B6 "Impact of fair value accounting".
Asia's net income attributed to shareholders was $448 million in 1Q18 compared with $545 million in 1Q17. Net income attributed to shareholders is comprised of core earnings, which was $427 million in 1Q18 compared with $357 million in 1Q17, and items excluded from core earnings, which amounted to a net gain of $21 million in 1Q18 compared with a net gain of $188 million in 1Q17. The changes in net income attributed to shareholders and core earnings expressed in Canadian dollars are due to the factors described below and, in addition, core earnings reflected a net $14 million unfavourable impact due to changes in foreign currency exchange rates versus the Canadian dollar.
Expressed in U.S. dollars, the presentation currency of the segment, net income attributed to shareholders was US$355 million in 1Q18 compared with US$412 million in 1Q17 and core earnings were US$338 million in 1Q18 compared with US$270 million in 1Q17. Items excluded from core earnings were a net gain of US$17 million in 1Q18 compared with a net gain of US$142 million in 1Q17.
Core earnings in 1Q18 increased 21%1  compared with 1Q17 on a constant exchange rate basis. The increase in core earnings was driven by a combination of growth in new business volumes, favorable product mix, solid in-force business growth and scale benefits in Hong Kong and Asia Other, partially offset by lower core earnings in Japan due to lower new business volumes.
The US$125 million unfavourable change in items excluded from core earnings was primarily due to a net charge related to the direct impact of markets in 1Q18 compared with a net gain in 1Q17 and lower investment-related experience gains in 1Q18 compared with 1Q17.
APE sales in 1Q18 were US$778 million, a decrease of 3% compared with 1Q17 as strong growth in Hong Kong and Asia Other was more than offset by lower sales volumes in Japan. Japan APE sales were US$257 million, a decrease of 26% compared with 1Q17 due to increased competition in the corporate market segment and the impact of product repricing. Hong Kong APE sales in 1Q18 were US$149 million, a 10% increase compared with 1Q17 driven by new customer solutions launched in 2017 and growth as well as increased productivity of our agency channel. Asia Other APE sales in 1Q18 were US$372 million, a 16% increase compared with 1Q17 driven by strong growth in the bancassurance channel.



1   Percentage growth / declines in core earnings is stated on a constant exchange rate basis. Constant exchange rate basis is a non-GAAP measure. See "Performance and Non-GAAP Measures" below.

Manulife Financial Corporation – First Quarter 2018 
15

Revenue of US$3.4 billion in 1Q18 decreased 12% compared with 1Q17. Excluding realized and unrealized investment income gains and losses, revenue was US$4.2 billion in 1Q18, an increase of 18% compared with 1Q17, driven by stable recurring premium growth from in-force business and single premium sales.
Premiums and deposits of US$4.5 billion in 1Q18 increased 22% compared with 1Q17, driven by the stable growth in recurring premiums from the in-force business and higher single premium deposits.
Assets under management were US$74.5 billion as at March 31, 2018, in line1 with December 31, 2017, driven by positive customer net flows of US$2.6 billion offset by the impact on asset values of changes in equity markets and interest rates.
C2
Canada
   
Quarterly Results(1)
 
($ millions, unless otherwise stated)
   
1Q18
     
4Q17
     
1Q17
 
 
Net income (loss) attributed to shareholders
 
$
459
   
$
(29
)
 
$
128
 
 
Core earnings(2)
   
290
     
273
     
255
 
 
Annualized premium equivalent sales
   
290
     
222
     
375
 
 
Revenue
   
3,194
     
4,266
     
2,941
 
 
Revenue before realized and unrealized investment income gains and losses(3)
   
3,582
     
2,717
     
2,607
 
 
Premiums and deposits
   
3,803
     
3,698
     
3,734
 
 
Assets under management ($ billions)
   
144.4
     
144.6
     
145.1
 
(1)
The Company made a number of reporting changes in 1Q18. Please refer to section A5 "Changes to reporting segments and other items" and section F3 "Performance and Non-GAAP Measures" for details.
(2)
See "Performance and Non-GAAP Measures" below for a reconciliation between IFRS net income attributed to shareholders and core earnings.
(3)
See section B6 "Impact of fair value accounting".
Canada's 1Q18 net income attributed to shareholders was $459 million compared with $128 million in 1Q17. Net income attributed to shareholders is comprised of core earnings, which were $290 million in 1Q18 compared with $255 million in 1Q17, and items excluded from core earnings, which were a net gain of $169 million in 1Q18 compared with a net charge of $127 million in 1Q17.
Core earnings increased $35 million or 14% compared with 1Q17 due to improved claims experience in our group insurance long-term disability business.
The 1Q18 gains in items excluded from core earnings included $145 million of favourable investment-related experience gains and $86 million of in-force reinsurance actions. In 1Q17, the charges were primarily related to the direct impact of markets.
APE sales were $290 million in 1Q18, a decrease of $85 million or 23% compared with 1Q17. The decline was primarily attributed to the 1Q17 large-case sale in group benefits and elevated 1Q17 individual insurance sales due to tax-exempt changes.
Revenue in 1Q18 was $3.2 billion compared with $2.9 billion in 1Q17. Total revenue before realized and unrealized investment income gains and losses was $3.6 billion in 1Q18, an increase of $1.0 billion compared with 1Q17 driven by a structural change in a reinsurance agreement, which reduced ceded premiums.
Premiums and deposits in 1Q18 were $3.8 billion, an increase of $0.1 billion or 2% compared with 1Q17. The structural change noted above does not impact this metric.
Assets under management were $144.4 billion as at March 31, 2018, a decrease of $0.2 billion from December 31, 2017, primarily driven by net outflows in the segregated fund business, partially offset by growth in Manulife Bank net lending assets.
 
 


1   Percentage growth / declines in assets under management are stated on a constant exchange rate basis. Constant exchange rate basis is a non-GAAP measure. See "Performance and Non-GAAP Measures" below.
 
Manulife Financial Corporation – First Quarter 2018 
16

C3
U.S.
($ millions, unless otherwise stated)
Quarterly Results(1)
 
Canadian dollars
   
1Q18
     
4Q17
     
1Q17
 
Net income attributed to shareholders
 
$
538
   
$
(2,898
)
 
$
693
 
 
Core earnings(2)
   
432
     
463
     
441
 
Annualized premium equivalent sales
   
113
     
153
     
150
 
Revenue
   
19
     
5,509
     
4,254
 
 
Revenue before realized and unrealized investment income gains and losses(3)
   
3,981
     
4,483
     
4,434
 
 
Premiums and deposits
   
2,160
     
2,422
     
2,294
 
 
Assets under management ($ billions)
   
229.8
     
228.8
     
232.1
 
 
U.S. dollars
                       
Net income attributed to shareholders 
US 
 425   US   (2,280)  
US 
$   524  
 
Core earnings(2)
   
341
     
365
     
333
 
Annualized premium equivalent sales
   
90
     
121
     
113
 
Revenue
   
16
     
4,334
     
3,214
 
Revenue before realized and unrealized investment income gains and losses(3)
   
3,148
     
3,528
     
3,349
 
 
Premiums and deposits
   
1,709
     
1,904
     
1,733
 
Assets under management ($ billions)
   
178.2
     
182.4
     
174.2
 
(1)
The Company made a number of reporting changes in 1Q18. Please refer to section A5 "Changes to reporting segments and other items" and section F3 "Performance and Non-GAAP Measures" for details.
(2)
See "Performance and Non-GAAP Measures" below for a reconciliation between IFRS net income attributed to shareholders and core earnings.
(3)
See section B6 "Impact of fair value accounting".
 U.S. 1Q18 net income attributed to shareholders was $538 million compared with $693 million in 1Q17. Net income attributed to shareholders is comprised of core earnings, which amounted to $432 million in 1Q18 compared with $441 million in 1Q17, and items excluded from core earnings, which amounted to a net gain of $106 million in 1Q18 compared with a net gain of $252 million in 1Q17. The changes in net income attributed to shareholders and core earnings expressed in Canadian dollars are due to the factors described below and, in addition, the change in core earnings reflected a net $20 million unfavourable currency impact from the weakening of the U.S. dollar compared with the Canadian dollar.
Expressed in U.S. dollars, the functional currency of the segment, 1Q18 net income attributed to shareholders was US$425 million compared with US$524 million in 1Q17, core earnings were US$341 million in 1Q18 compared with US$333 million in 1Q17, and items excluded from core earnings were a net gain of US$84 million in 1Q18 compared with a net gain of US$191 million in 1Q17.
The US$8 million increase in core earnings was driven by the favourable impact of lower U.S. tax rates and a gain related to a historical annuity reinsurance item, partially offset by the impact of lower sales volume, product mix changes and less favourable policyholder experience (policyholder experience was favourable in both periods).
The net gains in items excluded from core earnings were US$107 million less favourable in 1Q18 compared with 1Q17 primarily due to unfavourable investment-related experience on private equity investments in 1Q18.
APE sales in 1Q18 of US$90 million decreased 20% compared with 1Q17, primarily due to lower international and variable universal life sales and the impact of our decision to exit sales of corporate and bank-owned life insurance products. The lower international sales were impacted by increased competitive pressures from domestic carriers. Partially offsetting these headwinds, term sales increased and sales of the John Hancock Vitality feature benefited multiple product categories in 1Q18.
Revenue in 1Q18 was US$16 million, a decrease compared with US$3.2 billion in 1Q17. The decrease is primarily attributable to mark-to-market losses on fixed income holdings due to the increase in interest rates in 1Q18. Revenue before net realized and unrealized investment income gains and losses was US$3.1 billion in 1Q18, a decrease of 6% compared with 1Q17. This US$0.2 billion decrease was consistent with the run-off nature of the business.
 
Manulife Financial Corporation – First Quarter 2018 
17

Premiums and deposits for 1Q18 were US$1.7 billion, a decrease of 1% compared with 1Q17 primarily driven by lower first year premiums in insurance from lower sales.
Assets under management as at March 31, 2018 were US$178.2 billion, down 2% from December 31, 2017. The decrease was driven by unfavourable mark-to-market movement in our insurance business, as well as the continued runoff of our annuities business.
C4
Global Wealth and Asset Management
($ millions, unless otherwise stated)
 
Quarterly Results(1)
 
Canadian dollars
   
1Q18
     
4Q17
     
1Q17
 
Net income attributed to shareholders
 
$
223
   
$
496
   
$
175
 
 
Core earnings(2)
   
227
     
198
     
188
 
 
Core EBITDA(3)
   
360
     
355
     
342
 
 
Sales
                       
Wealth and asset management gross flows
   
36,466
     
32,243
     
32,359
 
Wealth and asset management net flows
   
9,977
     
3, 646
     
4,603
 
Revenue
   
1,347
     
1,341
     
1,269
 
 
Premiums and deposits
   
36,466
     
32,243
     
32,359
 
 
Assets under management and administration ($ billions)
   
626.9
     
609.0
     
575.2
 
(1)
The Company made a number of reporting changes in 1Q18. Please refer to section A5 "Changes to reporting segments and other items" and section F3 "Performance and Non-GAAP Measures" for details.
(2)
See "Performance and Non-GAAP Measures" below for a reconciliation between IFRS net income attributed to shareholders and core earnings.
(3)
Core EBITDA is a non-GAAP measure and is equal to core earnings before interest, taxes, depreciation and amortization. See F3 "Performance and Non-GAAP measures below.
Global Wealth and Asset Management's net income attributed to shareholders was $223 million compared with $175 million in 1Q17. Net income attributed to shareholders is comprised of core earnings, which were $227 million in 1Q18 compared with $188 million in 1Q17, and items excluded from core earnings, which were a net charge of $4 million in 1Q18 compared with a net charge of $13 million in 1Q17.
Core earnings in 1Q18 increased 24% compared with 1Q17 on a constant exchange rate basis. The increase in core earnings was driven by higher fee income on higher average asset levels, and lower U.S. tax rates.
Core EBITDA was $360 million in 1Q18, an increase of 8%1 compared with 1Q17 on a constant exchange rate basis. The increase was driven by higher fee income as noted above.

The $9 million favourable change in the items excluded from core earnings in 1Q18 was primarily due to higher integration costs in our retirement businesses in Hong Kong and Canada in 1Q17.
WAM gross flows were $36.5 billion in 1Q18, an increase of 16% compared with $32.4 billion in 1Q17. Gross flows increased across all regions. In Asia, the increase was primarily driven by broad-based growth in our institutional asset management business from a variety of clients across multiple countries. In Canada, we experienced significant growth in our retail business and received funding for a large institutional mandate. Institutional asset management was also the driver of growth in the U.S., with additional funding from an existing large client.

WAM net flows were $10.0 billion in 1Q18 compared with $4.6 billion in 1Q17. Net flows increased across all regions driven by higher gross flows as mentioned above and lower redemptions in the U.S. and Canada, partially offset by higher redemptions in mainland China, primarily in money market funds.

Revenue in 1Q18 was $1,347 million, an increase compared with $1,269 million in 1Q17. This increase was driven by higher fee income on higher average asset levels.
Premiums and deposits for 1Q18 were $36.5 billion, an increase of 16% compared with 1Q17 for the reasons noted above for WAM gross flows.


1 Percentage growth / declines in core EBITDA is stated on a constant exchange rate basis. Constant exchange rate basis is a non-GAAP measure. See "Performance and Non-GAAP Measures" below.
 
Manulife Financial Corporation – First Quarter 2018 
18

WAM assets under management and administration as at March 31, 2018 were $626.9 billion, an increase of less than 1% compared with December 31, 2017. The increase was driven by positive net flows in 1Q18 which more than offset the negative impact of market performance on our investment returns. WAM also managed $185 billion for the Company's non-WAM reporting segments, and including those managed assets, WAM AUMA was $812 billion as at March 31, 2018.
C5
Corporate and Other
   
Quarterly Results(1)
 
($ millions, unless otherwise stated)
   
1Q18
     
4Q17
     
1Q17
 
 
Net income (loss) attributed to shareholders
 
$
(296
)
 
$
565
   
$
(191
)
 
Core loss excluding core investment gains(2)
 
$
(169
)
 
$
(201
)
 
$
(186
)
 
Core investment gains
   
96
     
100
     
46
 
 
Total core gain (loss)
 
$
(73
)
 
$
(101
)
 
$
(140
)
 
Revenue
 
$
(119
)
 
$
24
   
$
(49
)
 
Premiums and deposits
   
23
     
20
     
21
 
Assets under management ($ billions)
   
0.9
     
(2.9
)
   
(4.1
)
 
(1)
The Company made a number of reporting changes in 1Q18. Please refer to section A5 "Changes to reporting segments and other items" and section F3 "Performance and Non-GAAP Measures" for details.
(2)
See "Performance and Non-GAAP Measures" for a reconciliation between IFRS net income attributed to shareholders and core earnings.
Corporate and Other is composed of: Investment performance on assets backing capital, net of amounts allocated to operating segments; financing costs; costs incurred by the corporate office related to shareholder activities (not allocated to the operating segments); Property and Casualty ("P&C") Reinsurance business; as well as run-off reinsurance operations including variable annuities and accident and health.
For segment reporting purposes, settlement costs for macro equity hedges and other non-operating items are included in this segment's earnings. This segment is also where we reclassify favorable investment-related experience to core earnings from items excluded from core earnings, subject to certain limits (see "Performance and Non-GAAP measures" below). In each of the other segments, we report all investment-related experience in items excluded from core earnings.
Corporate and Other reported a net loss attributed to shareholders of $296 million in 1Q18 compared with a net loss attributed to shareholders of $191 million in 1Q17. The net loss attributed to shareholders was comprised of core loss and items excluded from core loss. The core loss was $73 million in 1Q18 compared with a core loss of $140 million in 1Q17 and the items excluded from core loss amounted to a net charge of $223 million in 1Q18 compared with a net charge of $51 million in 1Q17.
The $67 million decrease in core loss was primarily due to $50 million of higher core investment gains, lower expected macro hedging costs and higher realized gains on AFS equities partially offset by higher allocated investment income from capital allocated to operating segments due to lower U.S. tax rates.
The items excluded from core loss amounted to a net charge of $223 million in 1Q18, which includes a $96 million reclassification to core investment gains and $76 million related to net realized losses on AFS bonds.
Revenue in 1Q18 was a loss of $119 million compared with a loss of $49 million in 1Q17. The variance was primarily driven by higher realized losses on the sale of AFS bonds.
Premiums for the P&C Reinsurance business in 1Q18 were $23 million, in line with 1Q17 premiums.
D
RISK MANAGEMENT AND RISK FACTORS UPDATE
This section provides an update to our risk management practices and risk factors outlined in the MD&A in our 2017 Annual Report. The shaded text and tables in this section of the MD&A represent our disclosure on market and liquidity risk in accordance with IFRS 7 "Financial Instruments – Disclosures". Accordingly, the following shaded text and tables represent an integral part of our unaudited Interim Consolidated Financial Statements.
D1
Variable annuity and segregated fund guarantees
As described in the MD&A in our 2017 Annual Report, guarantees on variable annuity products and segregated funds may include one or more of death, maturity, income and withdrawal guarantees. Variable annuity and segregated fund guarantees are contingent on and only payable upon the occurrence of the relevant event, if fund values at that time are
Manulife Financial Corporation – First Quarter 2018 
19

below guaranteed values. Depending on future equity market levels, liabilities on current in-force business would be due primarily in the period from 2018 to 2038.
We seek to mitigate a portion of the risks embedded in our retained (i.e. net of reinsurance) variable annuity and segregated fund guarantee business through the combination of our dynamic and macro hedging strategies (see section D3 "Publicly traded equity performance risk" below).
The table below shows selected information regarding the Company's variable annuity and segregated fund investment-related guarantees gross and net of reinsurance.

Variable annuity and segregated fund guarantees, net of reinsurance

   
March 31, 2018
   
December 31, 2017
 
As at
($ millions)
 
Guarantee
value
   
Fund value
   
Amount at
risk(4),(5)
   
Guarantee
value
   
Fund value
   
Amount at
risk(4),(5)
 
Guaranteed minimum income benefit(1)
 
$
5,255
   
$
4,148
   
$
1,155
   
$
5,201
   
$
4,195
   
$
1,074
 
Guaranteed minimum withdrawal benefit
   
62,155
     
55,391
     
7,184
     
61,767
     
56,512
     
5,943
 
Guaranteed minimum accumulation benefit
   
18,279
     
18,715
     
37
     
18,162
     
18,705
     
11
 
Gross living benefits(2)
   
85,689
     
78,254
     
8,376
     
85,130
     
79,412
     
7,028
 
Gross death benefits(3)
   
10,874
     
16,507
     
1,083
     
10,743
     
16,973
     
1,001
 
Total gross of reinsurance
   
96,563
     
94,761
     
9,459
     
95,873
     
96,385
     
8,029
 
Living benefits reinsured
   
4,516
     
3,591
     
964
     
4,522
     
3,667
     
911
 
Death benefits reinsured
   
3,065
     
3,020
     
449
     
3,014
     
3,040
     
435
 
Total reinsured
   
7,581
     
6,611
     
1,413
     
7,536
     
6,707
     
1,346
 
Total, net of reinsurance
 
$
88,982
   
$
88,150
   
$
8,046
   
$
88,337
   
$
89,678
   
$
6,683
 


(1)
Contracts with guaranteed long-term care benefits are included in this category.
(2)
Where a policy includes both living and death benefits, the guarantee in excess of the living benefit is included in the death benefit category as outlined in footnote 3.
(3)
Death benefits include stand-alone guarantees and guarantees in excess of living benefit guarantees where both death and living benefits are provided on a policy.
(4)
Amount at risk (in-the-money amount) is the excess of guarantee values over fund values on all policies where the guarantee value exceeds the fund value. This amount is not currently payable. For guaranteed minimum death benefit, the amount at risk is defined as the current guaranteed minimum death benefit in excess of the current account balance. For guaranteed minimum income benefit, the amount at risk is defined as the excess of the current annuitization income base over the current account value. For all guarantees, the amount at risk is floored at zero at the single contract level.
(5)
The amount at risk net of reinsurance at March 31, 2018 was $8,046 million (December 31, 2017 – $6,683 million) of which: US$4,544 million (December 31, 2017 – US$3,982 million) was on our U.S. business, $1,707 million (December 31, 2017 – $1,342 million) was on our Canadian business, US$183 million (December 31, 2017 – US$95 million) was on our Japan business and US$189 million (December 31, 2017 – US$181 million) was related to Asia (other than Japan) and our run-off reinsurance business.
D2
Caution related to sensitivities
In this document, we provide sensitivities and risk exposure measures for certain risks. These include sensitivities due to specific changes in market prices and interest rate levels projected using internal models as at a specific date, and are measured relative to a starting level reflecting the Company's assets and liabilities at that date and the actuarial factors, investment activity and investment returns assumed in the determination of policy liabilities. The risk exposures measure the impact of changing one factor at a time and assume that all other factors remain unchanged. Actual results can differ significantly from these estimates for a variety of reasons including the interaction among these factors when more than one changes; changes in actuarial and investment return and future investment activity assumptions; actual experience differing from the assumptions, changes in business mix, effective tax rates and other market factors; and the general limitations of our internal models. For these reasons, the sensitivities should only be viewed as directional estimates of the underlying sensitivities for the respective factors based on the assumptions outlined below. Given the nature of these calculations, we cannot provide assurance that the actual impact on net income attributed to shareholders will be as indicated or on MLI's LICAT ratio will be as indicated.
D3
Publicly traded equity performance risk
As outlined in our 2017 Annual Report, our macro hedging strategy is designed to mitigate public equity risk arising from variable annuity guarantees not dynamically hedged and from other products and fees. In addition, our variable annuity guarantee dynamic hedging strategy is not designed to completely offset the sensitivity of policy liabilities to all risks associated with the guarantees embedded in these products (see pages 52 and 53 of our 2017 Annual Report).
The tables below show the potential impact on net income attributed to shareholders resulting from an immediate 10%, 20% and 30% change in market values of publicly traded equities followed by a return to the expected level of growth assumed in the valuation of policy liabilities. If market values were to remain flat for an entire year, the potential impact would be roughly
 
 
Manulife Financial Corporation – First Quarter 2018 
20

equivalent to an immediate decline in market values equal to the expected level of annual growth assumed in the valuation of policy liabilities. Further, if after market values dropped 10%, 20% or 30% they continued to decline, remained flat, or grew more slowly than assumed in the valuation the potential impact on net income attributed to shareholders could be considerably more than shown. Refer to section E2 "Sensitivity of policy liabilities to asset related assumptions" for more information on the level of growth assumed and on the net income sensitivity to changes in these long-term assumptions. The potential impact is shown after taking into account the impact of the change in markets on the hedge assets. While we cannot reliably estimate the amount of the change in dynamically hedged variable annuity guarantee liabilities that will not be offset by the profit or loss on the dynamic hedge assets, we make certain assumptions for the purposes of estimating the impact on net income attributed to shareholders.
This estimate assumes that the performance of the dynamic hedging program would not completely offset the gain/loss from the dynamically hedged variable annuity guarantee liabilities. It assumes that the hedge assets are based on the actual position at the period end, and that equity hedges in the dynamic program are rebalanced at 5% intervals. In addition, we assume that the macro hedge assets are rebalanced in line with market changes.
It is also important to note that these estimates are illustrative, and that the hedging program may underperform these estimates, particularly during periods of high realized volatility and/or periods where both interest rates and equity market movements are unfavourable.

The Standards of Practice for the valuation of insurance contract liabilities and guidance published by the CIA constrain the investment return assumptions for public equities and certain ALDA based on historical return benchmarks for public equities. The potential impact on net income attributed to shareholders does not take into account possible changes to investment return assumptions resulting from the impact of declines in public equity market values on these historical return benchmarks.

 

Potential immediate impact on net income attributed to shareholders arising from changes to public equity returns
(1),(2),(3)

As at March 31, 2018
                                   
($ millions)
   
-30
%
   
-20
%
   
-10
%
   
10
%
   
20
%
   
30
%
Underlying sensitivity to net income attributed
   to shareholders(4)
                                               
Variable annuity guarantees
 
$
(4,060
)
 
$
(2,440
)
 
$
(1,080
)
 
$
790
   
$
1,360
   
$
1,770
 
Asset based fees
   
(500
)
   
(330
)
   
(170
)
   
170
     
330
     
500
 
General fund equity investments(5)
   
(970
)
   
(630
)
   
(280
)
   
270
     
550
     
820
 
Total underlying sensitivity before hedging
   
(5,530
)
   
(3,400
)
   
(1,530
)
   
1,230
     
2,240
     
3,090
 
Impact of macro and dynamic hedge assets(6)
   
3,300
     
1,980
     
850
     
(760
)
   
(1,330
)
   
(1,740
)
Net potential impact on net income after impact
   of hedging
 
$
(2,230
)
 
$
(1,420
)
 
$
(680
)
 
$
470
   
$
910
   
$
1,350
 
 
As at December 31, 2017
                                               
($ millions)
   
-30
%
   
-20
%
   
-10
%
   
10
%
   
20
%
   
30
%
Underlying sensitivity to net income attributed
   to shareholders(4)
                                               
Variable annuity guarantees
 
$
(3,940
)
 
$
(2,260
)
 
$
(960
)
 
$
670
   
$
1,110
   
$
1,410
 
Asset based fees
   
(510
)
   
(340
)
   
(170
)
   
170
     
340
     
510
 
General fund equity investments(5)
   
(930
)
   
(590
)
   
(270
)
   
270
     
540
     
810
 
Total underlying sensitivity before hedging
   
(5,380
)
   
(3,190
)
   
(1,400
)
   
1,110
     
1,990
     
2,730
 
Impact of macro and dynamic hedge assets(6)
   
3,220
     
1,850
     
790
     
(640
)
   
(1,100
)
   
(1,410
)
Net potential impact on net income after impact
   of hedging
 
$
(2,160
)
 
$
(1,340
)
 
$
(610
)
 
$
470
   
$
890
   
$
1,320
 

(1)
See "Caution related to sensitivities" above.

(2)
The tables above show the potential impact on net income attributed to shareholders resulting from an immediate 10, 20 and 30 % change in market values of publicly traded equities followed by a return to the expected level of growth assumed in the valuation of policy liabilities.
(3)
Please refer to section E2 "Sensitivity of policy liabilities to asset related assumptions" for more information on the level of growth assumed and on the net income sensitivity to changes in these long-term assumptions.
(4)
Defined as earnings sensitivity to a change in public equity markets including settlements on reinsurance contracts, but before the offset of hedge assets or other risk mitigants.
(5)
This impact for general fund equities is calculated as at a point-in-time and does not include: (i) any potential impact on public equity weightings; (ii) any gains or losses on AFS public equities held in the Corporate and Other segment; or (iii) any gains or losses on public equity investments held in Manulife Bank. The participating policy funds are largely self-supporting and generate no material impact on net income attributed to shareholders as a result of changes in equity markets.

(6)
Includes the impact of rebalancing equity hedges in the macro and dynamic hedging program. The impact of dynamic hedge rebalancing represents the impact of rebalancing equity hedges for dynamically hedged variable annuity guarantee best estimate liabilities at 5% intervals, but does not include any impact in respect of other sources of hedge ineffectiveness e.g. fund tracking, realized volatility and equity, interest rate correlations different from expected among other factors.
 
Manulife Financial Corporation – First Quarter 2018 
21

Changes in equity markets impact our available and required components of the LICAT ratio. The following table shows the potential impact to MLI's LICAT ratio resulting from changes in public equity market values, assuming that the change in the value of the hedge assets does not completely offset the change of the related variable annuity guarantee liabilities.
Potential immediate impact on MLI's LICAT ratio arising from public equity returns different than the expected return for policy liability
valuation
(1),(2),(3)
   
Impact on MLI's LICAT ratio
 
Percentage points
   
-30
%
   
-20
%
   
-10
%
   
10
%
   
20
%
   
30
%
March 31, 2018
   
(6
)
   
(4
)
   
(2
)
   
2
     
4
     
6
 
(1)
See "Caution related to sensitivities" above. In addition, estimates exclude changes to the net actuarial gains/losses with respect to the Company's pension obligations as a result of changes in equity markets, as the impact on the quoted sensitivities is not considered to be material.
(2)
The potential impact is shown assuming that the change in value of the hedge assets does not completely offset the change in the dynamically hedged variable annuity guarantee liabilities. The estimated amount that would not be completely offset relates to our practices of not hedging the provisions for adverse deviation and of rebalancing equity hedges for dynamically hedged variable annuity liabilities at 5% intervals.
(3)
The Office of the Superintendent of Financial Institutions ("OSFI") rules for segregated fund guarantees reflect full capital impacts of shocks over 20 quarters within a prescribed range. As such, the deterioration in equity markets could lead to further increases in capital requirements after the initial shock.
 
D4
Interest rate and spread risk
As at March 31, 2018, we estimated the sensitivity of our net income attributed to shareholders to a 50 basis point parallel decline in interest rates to be nil, and to a 50 basis point increase in interest rates to be a charge of $100 million.
The table below shows the potential impact on net income attributed to shareholders from a 50 basis point parallel move in interest rates. This includes a change of 50 basis points in current government, swap and corporate rates for all maturities across all markets with no change in credit spreads between government, swap and corporate rates, and with a floor of zero on government rates where government rates are not currently negative, relative to the rates assumed in the valuation of policy liabilities, including embedded derivatives. For variable annuity guarantee liabilities that are dynamically hedged, it is assumed that interest rate hedges are rebalanced at 20 basis point intervals.
As the sensitivity to a 50 basis point change in interest rates includes any associated change in the applicable reinvestment scenarios, the impact of changes to interest rates for less than, or more than 50 basis points is unlikely to be linear. Furthermore, our sensitivities are not consistent across all regions in which we operate, and the impact of yield curve changes will vary depending upon the geography where the change occurs. Reinvestment assumptions used in the valuation of policy liabilities tend to amplify the negative effects of a decrease in interest rates, and dampen the positive effects of interest rate increases. This is because the reinvestment assumptions used in the valuation of our insurance liabilities are based on interest rate scenarios and calibration criteria set by the Actuarial Standards Board, while our interest rate hedges are valued using current market interest rates. Therefore, in any particular quarter, changes to the reinvestment assumptions are not fully aligned to changes in current market interest rates especially when there is a significant change in the shape of the interest rate curve. As a result, the impact from non-parallel movements may be materially different from the estimated impact of parallel movements. For example, if long-term interest rates increase more than short-term interest rates (sometimes referred to as a steepening of the yield curve) in North America, the decrease in the value of our swaps may be greater than the decrease in the value of our insurance liabilities. This could result in a charge to net income attributed to shareholders in the short-term even though the rising and steepening, if sustained, may have a positive long-term economic impact.
The potential impact on net income attributed to shareholders does not take into account any future potential changes to our ultimate reinvestment rate assumptions or calibration criteria for stochastic risk-free rates or other potential impacts of lower interest rate levels, for example, increased strain on the sale of new business or lower interest earned on our surplus assets. The impact also does not reflect any unrealized gains or losses on AFS fixed income assets held in our surplus segment. Changes in the market value of these assets may provide a natural economic offset to the interest rate risk arising from our product liabilities. In order for there to also be an accounting offset, the Company would need to realize a portion of the AFS fixed income asset unrealized gains or losses. It is not certain we would crystallize any of the unrealized gains or losses available.
The impact does not reflect any potential effect of changing interest rates to the value of our ALDA assets. Rising interest rates could negatively impact the value of our ALDA assets (see "Critical Accounting and Actuarial Policies – Fair Value of Invested Assets", on page 75 of our 2017 Annual Report). More information on ALDA can be found in section D5 "Alternative long-duration asset ("ALDA") performance risk".
The following table shows the potential impact on net income attributed to shareholders including the change in the market value of AFS fixed income assets held in our surplus segment, which could be realized through the sale of these assets.

 
Manulife Financial Corporation – First Quarter 2018 
22

Potential impact on net income attributed to shareholders and MLI's LICAT ratio of an immediate parallel change in interest rates relative to rates assumed in the valuation of policy liabilities(1),(2),(3),(4)
   
March 31, 2018
   
December 31, 2017
 
As at
   
-50
bp
   
+50
bp
   
-50
bp
   
+50
bp
Net income attributed to shareholders ($ millions)
                               
Excluding change in market value of AFS fixed income assets held in the surplus segment
 
$
-
   
$
(100
)
 
$
(200
)
 
$
100
 
From fair value changes in AFS fixed income assets held in surplus, if realized
   
1,000
     
(900
)
   
1,100
     
(1,000
)
MLI's LICAT ratio (Percentage points)
                               
LICAT ratio change in percentage points(5)
   
3
     
(2
)
   
 
     
 
 


(1)
See "Caution related to sensitivities" above. In addition, estimates exclude changes to the net actuarial gains/losses with respect to the Company's pension obligations as a result of changes in interest rates, as the impact on the quoted sensitivities is not considered to be material.
(2)
Includes guaranteed insurance and annuity products, including variable annuity contracts as well as adjustable benefit products where benefits are generally adjusted as interest rates and investment returns change, a portion of which have minimum credited rate guarantees. For adjustable benefit products subject to minimum rate guarantees, the sensitivities are based on the assumption that credited rates will be floored at the minimum.
(3)
The amount of gain or loss that can be realized on AFS fixed income assets held in the surplus segment will depend on the aggregate amount of unrealized gain or loss.
(4)
Sensitivities are based on projected asset and liability cash flows and the impact of realizing fair value changes in AFS fixed income is based on the holdings at the end of the period.
(5)
Impact includes realized and unrealized fair value change in AFS fixed income assets.


The following table shows the potential impact on net income attributed to shareholders resulting from a change in corporate spreads and swap spreads over government bond rates for all maturities across all markets with a floor of zero on the total interest rate, relative to the spreads assumed in the valuation of policy liabilities.

Potential impact on net income attributed to shareholders arising from changes to corporate spreads and swap spreads(1),(2),(3)

As at
       
($ millions)
March 31, 2018
 
December 31, 2017
 
Corporate spreads(4),(5) 
               
   Increase 50 basis points
 
$
900
   
$
1,000
 
   Decrease 50 basis points
   
(900
)
   
(1,000
)
Swap spreads
               
   Increase 20 basis points
 
$
(300
)
 
$
(400
)
   Decrease 20 basis points
   
300
     
400
 


(1)
See "Caution related to sensitivities" above.
(2)
The impact on net income attributed to shareholders assumes no gains or losses are realized on our AFS fixed income assets held in the surplus segment and excludes the impact of changes in segregated fund bond values due to changes in credit spreads. The participating policy funds are largely self-supporting and generate no material impact on net income attributed to shareholders as a result of changes in corporate and swap spreads.
(3)
Sensitivities are based on projected asset and liability cash flows.
(4)
Corporate spreads are assumed to grade to the long-term average over five years.
(5)
As the sensitivity to a 50 basis point decline in corporate spreads includes the impact of a change in deterministic reinvestment scenarios where applicable, the impact of changes to corporate spreads for less than, or more than, the amounts indicated are unlikely to be linear.
 
 
 
 
Manulife Financial Corporation – First Quarter 2018 
23

D5
Alternative long-duration asset ("ALDA") performance risk
The following table shows the potential impact on net income attributed to shareholders resulting from changes in market values of ALDA that differ from the expected levels assumed in the valuation of policy liabilities.

Potential impact on net income attributed to shareholders arising from changes in ALDA returns(1),(2),(3),(4),(5),(6)

As at
 
March 31, 2018
   
December 31, 2017
 
($ millions)
   
-10
%
   
10
%
   
-10
%
   
10
%
Real estate, agriculture and timber assets
 
$
(1,400
)
 
$
1,300
   
$
(1,300
)
 
$
1,300
 
Private equities and other ALDA
   
(1,600
)
   
1,600
     
(1,500
)
   
1,400
 
Alternative long-duration assets
 
$
(3,000
)
 
$
2,900
   
$
(2,800
)
 
$
2,700
 

(1)
See "Caution Related to Sensitivities" above.
(2)
This impact is calculated as at a point-in-time impact and does not include: (i) any potential impact on ALDA weightings; or (ii) any gains or losses on ALDA held in the Corporate and Other segment.
(3)
The participating policy funds are largely self-supporting and generate no material impact on net income attributed to shareholders as a result of changes in ALDA returns. For some classes of ALDA, where there is not an appropriate long-term benchmark available, the return assumptions used in valuation are not permitted by the Standards of Practice and CIA guidance to result in a lower reserve than an assumption based on a historical return benchmark for public equities in the same jurisdiction.
(4)
Net income impact does not consider any impact of the market correction on assumed future return assumptions.
(5)
Please refer to section E2 "Sensitivity of policy liabilities to asset related assumptions" for more information on the level of growth assumed and on the net income sensitivity to changes in these long-term assumptions.
(6)
The sensitivities as at March 31, 2018 reflect ALDA dispositions completed as of that date. Further ALDA dispositions as part of our decision to change the portfolio asset mix supporting our North American legacy business will be reflected in the sensitivity as they occur..
E
ACCOUNTING MATTERS AND CONTROLS
E1
Critical accounting and actuarial policies
Our significant accounting policies are described in note 1 to our Consolidated Financial Statements for the year ended December 31, 2017. The critical accounting policies and the estimation processes relate to the determination of insurance and investment contract liabilities, assessment of relationships with other entities for consolidation, fair value of certain financial instruments, provisioning for asset impairment, accounting for derivative financial instruments, determination of pension and other post-employment benefit obligations and expenses, income taxes and uncertain tax positions and valuation and impairment of goodwill and intangible assets are described on pages 68 to 79 of our 2017 Annual Report.
E2
Sensitivity of policy liabilities to asset related assumptions
When the assumptions underlying our determination of policy liabilities are updated to reflect recent and emerging experience or change in outlook, the result is a change in the value of policy liabilities which in turn affects net income attributed to shareholders. The sensitivity of net income attributed to shareholders to updates to certain asset related assumptions underlying policy liabilities is shown below, and assumes that there is a simultaneous change in the assumptions across all business units.
For changes in asset related assumptions, the sensitivity is shown net of the corresponding impact on income of the change in the value of the assets supporting policy liabilities. In practice, experience for each assumption will frequently vary by geographic market and business, and assumption updates are made on a business/geographic specific basis. Actual results can differ materially from these estimates for a variety of reasons including the interaction among these factors when more than one changes; changes in actuarial and investment return and future investment activity assumptions; actual experience differing from the assumptions; changes in business mix, effective tax rates and other market factors; and the general limitations of our internal models.
 
 
Manulife Financial Corporation – First Quarter 2018 
24

Potential impact on net income attributed to shareholders arising from changes to asset related assumptions supporting actuarial liabilities

As at
Increase (decrease) in after-tax income
 
($ millions)
March 31, 2018
 
December 31, 2017
 
Asset related assumptions updated periodically in valuation basis changes
Increase
 
Decrease
 
Increase
 
Decrease
 
100 basis point change in future annual returns for public equities(1)
 
$
500
   
$
(500
)
 
$
400
   
$
(400
)
100 basis point change in future annual returns for ALDA(2)
   
3,600
     
(4,100
)
   
3,600
     
(4,100
)
100 basis point change in equity volatility assumption for stochastic segregated fund modelling(3)
   
(300
)
   
300
     
(200
)
   
200
 
(1)
The sensitivity to public equity returns above includes the impact on both segregated fund guarantee reserves and on other policy liabilities. Expected long-term annual market growth assumptions for public equities are based on long-term historical observed experience and compliance with actuarial standards. The growth rates inclusive of dividends in the major markets used in the stochastic valuation models for valuing segregated fund guarantees are 9.3% per annum in Canada, 9.6% per annum in the U.S. and 6.2% per annum in Japan. Growth assumptions for European equity funds are market-specific and vary between 8.1% and 9.9%.
(2)
Expected long-term return assumptions for ALDA and public equity are set in accordance with the Standards of Practice for the valuation of insurance contract liabilities and guidance published by the CIA. Annual best estimate return assumptions for ALDA and public equity include market growth rates and annual income, such as rent, production proceeds and dividends, and will vary based on our holding period. Over a 20-year horizon, our best estimate return assumptions range between 5.25% and 12%, with an average of 9.5% based on the current asset mix backing our guaranteed insurance and annuity business as of March 31, 2018, adjusted to reflect our decision to reduce the allocation to ALDA in the portfolio asset mix of our North American legacy businesses. Our return assumptions including the margins for adverse deviations in our valuation, which take into account the uncertainty of achieving the returns, range between 2.5% and 7.5%, with an average of 6.3% based on the asset mix backing our guaranteed insurance and annuity business as of March 31, 2018, adjusted to reflect our decision to reduce the allocation to ALDA in the portfolio asset mix of our North American legacy businesses. See section A4 "Alternative long-duration asset ("ALDA") update.
(3)
Volatility assumptions for public equities are based on long-term historical observed experience and compliance with actuarial standards. The resulting volatility assumptions are 16.95% per annum in Canada and 17.15% per annum in the U.S. for large-cap public equities, and 19.25% per annum in Japan. For European equity funds, the volatility varies between 16.5% and 18.4%.
E3
Accounting and reporting changes
Refer to note 2 of our unaudited Interim Consolidated Financial Statements for the three months ended March 31, 2018 for accounting and reporting changes during the quarter.
 
 
 
 
 
 
 
 
 
Manulife Financial Corporation – First Quarter 2018 
25

 
E4
Quarterly financial information
The following table provides summary information related to our eight most recently completed quarters.

As at and for the three months ended
 
Mar 31,
   
Dec 31,
   
Sept 30,
   
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sept 30,
   
Jun 30,
 
($ millions, except per share amounts or otherwise stated, unaudited)
 
2018
   
2017
   
2017
   
2017
   
2017
   
2016
   
2016
   
2016
 
Revenue
                                               
Premium income
                                               
Life and health insurance
 
$
7,300
   
$
6,000
   
$
6,321
   
$
6,040
   
$
5,994
   
$
6,093
   
$
5,950
   
$
5,497
 
Annuities and pensions
   
1,025
     
943
     
922
     
934
     
1,056
     
908
     
1,247
     
1,209
 
Net premium income
   
8,325
     
6,943
     
7,243
     
6,974
     
7,050
     
7,001
     
7,197
     
6,706
 
Investment income
   
3,235
     
3,579
     
3,309
     
3,444
     
3,317
     
3,309
     
3,568
     
3,213
 
Realized and unrealized gains (losses) on assets supporting
   insurance and investment contract liabilities(1)
   
(5,316
)
   
2,988
     
(1,163
)
   
3,303
     
590
     
(16,421
)
   
771
     
7,922
 
Other revenue
   
2,502
     
2,737
     
2,544
     
2,872
     
2,593
     
2,637
     
2,921
     
2,794
 
Total revenue
 
$
8,746
   
$
16,247
   
$
11,933
   
$
16,593
   
$
13,550
   
$
(3,474
)
 
$
14,457
   
$
20,635
 
Income (loss) before income taxes
 
$
1,714
   
$
(2,123
)
 
$
1,269
   
$
1,618
   
$
1,737
   
$
(285
)
 
$
1,314
   
$
947
 
Income tax (expense) recovery
   
(337
)
   
424
     
(13
)
   
(304
)
   
(346
)
   
450
     
(117
)
   
(231
)
Net income (loss)
 
$
1,377
   
$
(1,699
)
 
$
1,256
   
$
1,314
   
$
1,391
   
$
165
   
$
1,197
   
$
716
 
Net income (loss) attributed to shareholders
 
$
1,372
   
$
(1,606
)
 
$
1,105
   
$
1,255
   
$
1,350
   
$
63
   
$
1,117
   
$
704
 
Reconciliation of core earnings to net income
   attributed to shareholders 
                                                             
Total core earnings(2) 
$
1,303
   
$
1,205
   
$
1,085
   
$
1,174
   
$
1,101
   
$
1,287
   
$
996
   
$
833
 
Other items to reconcile net income attributed to
   shareholders to core earnings(3) 
                                                             
Investment-related experience in excess of amounts
   included in core earnings 
 
-
     
18
     
11
     
138
     
-
     
-
     
280
     
60
 
Direct impact of equity markets, interest rates and
   variable annuity guarantee liabilities 
 
50
     
(68
)
   
47
     
(37
)
   
267
     
(1,202
)
   
414
     
(170
)
Change in actuarial methods and assumptions 
 
-
     
(33
)
   
(2
)
   
-
     
-
     
(10
)
   
(455
)
   
-
 
Charge related to decision to change asset mix in
   legacy businesses 
 
-
     
(1,032
)
   
-
     
-
     
-
     
-
     
-
     
-
 
Charge related to U.S. Tax Reform 
 
-
     
(1,777
)
   
-
     
-
     
-
     
-
     
-
     
-
 
Other
   
19
     
81
     
(36
)
   
(20
)
   
(18
)
   
(12
)
   
(118
)
   
(19
)
Net income (loss) attributed to shareholders 
$
1,372
   
$
(1,606
)
 
$
1,105
   
$
1,255
   
$
1,350
   
$
63
   
$
1,117
   
$
704
 
Basic earnings (loss) per common share 
$
0.67
   
$
(0.83
)
 
$
0.54
   
$
0.62
   
$
0.66
   
$
0.01
   
$
0.55
   
$
0.34
 
Diluted earnings (loss) per common share 
$
0.67
   
$
(0.83
)
 
$
0.54
   
$
0.61
   
$
0.66
   
$
0.01
   
$
0.55
   
$
0.34
 
Segregated funds deposits
 
$
9,728
   
$
8,421
   
$
8,179
   
$
8,544
   
$
9,632
   
$
8,247
   
$
8,291
   
$
7,899
 
Total assets (in billions)
 
$
740
   
$
730
   
$
713
   
$
726
   
$
728
   
$
721
   
$
742
   
$
725
 
Weighted average common shares (in millions)  
1,983
     
1,980
     
1,978
     
1,977
     
1,976
     
1,974
     
1,973
     
1,972
 
Diluted weighted average common shares
   (in millions)
 
1,989
     
1,988
     
1,986
     
1,984
     
1,984
     
1,980
     
1,976
     
1,976
 
Dividends per common share
 
$
0.220
   
$
0.205
   
$
0.205
   
$
0.205
   
$
0.205
   
$
0.185
   
$
0.185
   
$
0.185
 
CDN$ to US$1 - Statement of Financial Position 
 
1.2894
     
1.2545
     
1.2480
     
1.2977
     
1.3323
     
1.3426
     
1.3116
     
1.3009
 
CDN$ to US$1 - Statement of Income
   
1.2647
     
1.2712
     
1.2528
     
1.3450
     
1.3238
     
1.3343
     
1.3050
     
1.2889
 


(1)
For fixed income assets supporting insurance and investment contract liabilities and for equities supporting pass-through products and derivatives related to variable hedging programs, the impact of realized and unrealized gains (losses) on the assets is largely offset in the change in insurance and investment contract liabilities.
(2)
Core earnings is a non-GAAP measure. See "Performance and Non-GAAP Measures" below.
(3)
For explanations of other items, see "Q1 earnings analysis" table in section B "Financial Highlights" and for an operating segment split of these items see the 8 quarter trend tables in section F3 "Performance and Non-GAAP Measures" which reconcile net income attributed to shareholders to core earnings.
E5
Other
No changes were made in our internal control over financial reporting during the three months ended March 31, 2018, that have materially affected or are reasonably likely to materially affect our internal control over financial reporting.
As in prior quarters, MFC's Audit Committee reviewed this MD&A and the unaudited interim financial report and MFC's Board of Directors approved this MD&A prior to its release.
F
OTHER
F1
Quarterly dividend
The Company also announced today that the Board of Directors approved a quarterly dividend in the amount of $0.22 per Manulife common share, payable on and after June 19, 2018 to shareholders of record at the close of business on May 15, 2018. Participants in the Company's dividend reinvestment and share purchase plans in Canada and the U.S. will receive
 
Manulife Financial Corporation – First Quarter 2018 
26

common shares purchased on the open market at a price based on the average actual cost to purchase the shares with no discount.
The Board also declared dividends on the following non-cumulative preferred shares, payable on or after June 19, 2018 to shareholders of record at the close of business on May 15, 2018.

Class A Shares Series 2  –  $0.29063 per share
Class 1 Shares Series 13 –  $0.2375 per share
Class A Shares Series 3  –  $0.28125 per share
Class 1 Shares Series 15 –  $0.24375 per share
Class 1 Shares Series 3  –  $0.136125 per share
Class 1 Shares Series 17 –  $0.24375 per share
Class 1 Shares Series 4  –  $0.164908 per share
Class 1 Shares Series 19 –  $0.2375 per share
Class 1 Shares Series 5  –  $0.243188 per share
Class 1 Shares Series 21 –  $0.35 per share
Class 1 Shares Series 7  –  $0.2695 per share
Class 1 Shares Series 23 –  $0.303125 per share
Class 1 Shares Series 9  –  $0.271938 per share
Class 1 Shares Series 25 –  $0.383082 per share
Class 1 Shares Series 11–  $0.295688 per share
 
F2
Outstanding shares – selected information
Common Shares
As at April 26, 2018 MFC had 1,983,188,651 common shares outstanding.
F3
Performance and Non-GAAP Measures
We use a number of non-GAAP financial measures to measure overall performance and to assess each of our businesses. A financial measure is considered a non-GAAP measure if it is presented other than in accordance with generally accepted accounting principles used for the Company's audited financial statements. Non-GAAP measures include: Core Earnings (Loss); Core ROE; Diluted Core Earnings per Common Share; Core Earnings Before Income Taxes, Depreciation and Amortization ("core EBITDA"); Core EBITDA Margin; Core Investment Gains; Constant Exchange Rate Basis (measures that are reported on a constant exchange rate basis include percentage growth/declines in Core Earnings, Sales, APE Sales, Gross Flows, Premiums and Deposits, Core EBITDA, New Business Value, New Business Value Margin, Assets under Management and  Assets under Management and Administration); Assets under Administration; Premiums and Deposits; Assets under Management and Administration; Assets under Management; Capital; Embedded Value; New Business Value; New Business Value Margin, Sales; APE Sales; Gross Flows; and Net Flows. Non-GAAP financial measures are not defined terms under GAAP and, therefore, are unlikely to be comparable to similar terms used by other issuers. Therefore, they should not be considered in isolation or as a substitute for any other financial information prepared in accordance with GAAP.
Effective January 1, 2018, the Company's reporting segments have been reorganized as outlined under section A5 "Changes to reporting segments and other items". In addition, we made the following adjustments to our reporting:
·
The definition of WAM businesses now includes the Guaranteed Interest Account portion of the Canadian Pension defined contribution business.
·
The NBV calculation has been refined for our Canadian segregated fund guarantee business.
·
The calculation of net flows and AUMA now includes the sale of non-proprietary products sold in Canada.
Core earnings (loss) is a non-GAAP measure which we believe aids investors in better understanding the long-term earnings capacity and valuation of the business. Core earnings allows investors to focus on the Company's operating performance by excluding the direct impact of changes in equity markets and interest rates, changes in actuarial methods and assumptions as well as a number of other items, outlined below, that we believe are material, but do not reflect the underlying earnings capacity of the business. For example, due to the long-term nature of our business, the mark-to-market movements of equity markets, interest rates, foreign currency exchange rates and commodity prices from period-to-period can, and frequently do, have a substantial impact on the reported amounts of our assets, liabilities and net income attributed to shareholders. These reported amounts are not actually realized at the time and may never be realized if the markets move in the opposite direction in a subsequent period. This makes it very difficult for investors to evaluate how our businesses are performing from period-to-period and to compare our performance with other issuers.
We believe that core earnings better reflects the underlying earnings capacity and valuation of our business.  We use core earnings as the basis for management planning and reporting and, along with net income attributed to shareholders, as a key metric used in our short and mid-term incentive plans at the total Company and operating segment level.
 
Manulife Financial Corporation – First Quarter 2018 
27

While core earnings is relevant to how we manage our business and offers a consistent methodology, it is not insulated from macro-economic factors which can have a significant impact. See "Quarterly Financial Information" below for reconciliation of core earnings to net income attributed to shareholders.
Any future changes to the core earnings definition referred to below, will be disclosed.
Items included in core earnings:
1.
Expected earnings on in-force policies, including expected release of provisions for adverse deviation, fee income, margins on group business and spread business such as Manulife Bank and asset fund management.
2.
Macro hedging costs based on expected market returns.
3.
New business strain and gains.
4.
Policyholder experience gains or losses.
5.
Acquisition and operating expenses compared with expense assumptions used in the measurement of policy liabilities.
6.
Up to $400 million of net favourable investment-related experience reported in a single year, which are referred to as "core investment gains". This means up to $100 million in the first quarter, up to $200 million on a year-to-date basis in the second quarter, up to $300 million on a year-to-date basis in the third quarter and up to $400 million on a full year basis in the fourth quarter. Any investment-related experience losses reported in a quarter will be offset against the net year-to-date investment-related experience gains with the difference being included in core earnings subject to a maximum of the year-to-date core investment gains and a minimum of zero, which reflects our expectation that investment-related experience will be positive through-the-business cycle. To the extent any investment-related experience losses cannot be fully offset in a quarter they will be carried forward to be offset against investment-related experience gains in subsequent quarters in the same year, for purposes of determining core investment gains. Investment-related experience relates to fixed income investing, ALDA returns, credit experience and asset mix changes other than those related to a strategic change. An example of a strategic asset mix change is outlined below.
·
This favourable and unfavourable investment-related experience is a combination of reported investment experience as well as the impact of investing activities on the measurement of our policy liabilities. We do not attribute specific components of investment-related experience to amounts included or excluded from core earnings.
·
The $400 million threshold represents the estimated average annualized amount of net favourable investment-related experience that the Company reasonably expects to achieve through-the-business cycle based on historical experience. It is not a forecast of expected net favourable investment-related experience for any given fiscal year.
·
Our average net annualized investment-related experience calculated from the introduction of core earnings in 2012 to the end of 2017 was $475 million (2012 to the end of 2016 was $456 million).
·
The decision announced on December 22, 2017 to reduce the allocation to ALDA in the portfolio asset mix supporting our legacy businesses was the first strategic asset mix change since we introduced the core earnings metric in 2012. We have refined our description of investment-related experience to note that asset mix changes other than those related to a strategic change are taken into consideration in the investment-related experience component of core investment gains.
·
While historical investment return time horizons may vary in length based on underlying asset classes generally exceeding 20 years, for purposes of establishing the threshold, we look at a business cycle that is five or more years and includes a recession. We monitor the appropriateness of the threshold as part of our annual five-year planning process and would adjust it, either to a higher or lower amount, in the future if we believed that our threshold was no longer appropriate.
·
Specific criteria used for evaluating a potential adjustment to the threshold may include, but are not limited to, the extent to which actual investment-related experience differs materially from actuarial assumptions used in measuring insurance contract liabilities, material market events, material dispositions or acquisitions of assets, and regulatory or accounting changes.
7.
Earnings on surplus other than mark-to-market items. Gains on available-for-sale ("AFS") equities and seed money investments are included in core earnings.
8.
Routine or non-material legal settlements.
9.
All other items not specifically excluded.
10.
Tax on the above items.
11.
All tax related items except the impact of enacted or substantively enacted income tax rate changes.
 
Manulife Financial Corporation – First Quarter 2018 
28

Items excluded from core earnings:
1.
The direct impact of equity markets and interest rates and variable annuity guarantee liabilities includes the items listed below.
·
The earnings impact of the difference between the net increase (decrease) in variable annuity liabilities that are dynamically hedged and the performance of the related hedge assets. Our variable annuity dynamic hedging strategy is not designed to completely offset the sensitivity of insurance and investment contract liabilities to all risks or measurements associated with the guarantees embedded in these products for a number of reasons, including; provisions for adverse deviation, fund performance, the portion of the interest rate risk that is not dynamically hedged, realized equity and interest rate volatilities and changes to policyholder behaviour.
·
Gains (charges) on variable annuity guarantee liabilities not dynamically hedged.
·
Gains (charges) on general fund equity investments supporting policy liabilities and on fee income.
·
Gains (charges) on macro equity hedges relative to expected costs. The expected cost of macro hedges is calculated using the equity assumptions used in the valuation of insurance and investment contract liabilities.
·
Gains (charges) on higher (lower) fixed income reinvestment rates assumed in the valuation of insurance and investment contract liabilities.
·
Gains (charges) on sale of AFS bonds and open derivatives not in hedging relationships in the Corporate and Other segment.
2.
Net favourable investment-related experience in excess of $400 million per annum or net unfavourable investment-related experience on a year-to-date basis.
3.
Mark-to-market gains or losses on assets held in the Corporate and Other segment other than gains on AFS equities and seed money investments in new segregated or mutual funds.
4.
Changes in actuarial methods and assumptions. As noted in the Critical Accounting and Actuarial Policies section above, policy liabilities for IFRS are valued in Canada under standards established by the Actuarial Standards Board.  The standards require a comprehensive review of actuarial methods and assumptions to be performed annually. The review is designed to reduce the Company's exposure to uncertainty by ensuring assumptions for both asset related and liability related risks remain appropriate and is accomplished by monitoring experience and selecting assumptions which represent a current best estimate view of expected future experience, and margins that are appropriate for the risks assumed. By excluding the results of the annual reviews, core earnings assists investors in evaluating our operational performance and comparing our operational performance from period to period with other global insurance companies because the associated gain or loss is not reflective of current year performance and not reported in net income in most actuarial standards outside of Canada.
5.
The impact on the measurement of policy liabilities of changes in product features or new reinsurance transactions, if material.
6.
Goodwill impairment charges.
7.
Gains or losses on disposition of a business.
8.
Material one-time only adjustments, including highly unusual/extraordinary and material legal settlements or other items that are material and exceptional in nature.
9.
Tax on the above items.
10.
Impact of enacted or substantially enacted income tax rate changes.
 
 
Manulife Financial Corporation – First Quarter 2018 
29

The following table summarizes for the past eight quarters core earnings and net income (loss) attributed to shareholders.  All values are shown based on the Company's new reporting segments. Please refer to Section A5 "Changes to reporting segments and other items" for details.
Total Company

   
Quarterly Results
 
($ millions, unaudited)
   
1Q18
     
4Q17
     
3Q17
     
2Q17
     
1Q17
     
4Q16
     
3Q16
     
2Q16
 
Core earnings (loss)
                                                               
Asia
 
$
427
   
$
372
   
$
374
   
$
350
   
$
357
   
$
341
   
$
342
   
$
305
 
Canada
   
290
     
273
     
403
     
278
     
255
     
308
     
312
     
279
 
U.S.
   
432
     
463
     
346
     
359
     
441
     
387
     
312
     
293
 
Global Wealth and Asset Management
   
227
     
198
     
216
     
214
     
188
     
186
     
168
     
160
 
Corporate and Other (excluding core
   investment gains) 
 
(169
)
   
(201
)
   
(354
)
   
(181
)
   
(186
)
   
(115
)
   
(155
)
   
(204
)
Core investment gains
   
96
     
100
     
100
     
154
     
46
     
180
     
17
     
-
 
Total core earnings
   
1,303
     
1,205
     
1,085
     
1,174
     
1,101
     
1,287
     
996
     
833
 
Items to reconcile core earnings to net
   income attributed to shareholders:  
                                                           
Investment-related experience outside
   of core earnings  
-
     
18
     
11
     
138
     
-
     
-
     
280
     
60
 
Direct impact of equity markets and
   interest rates and variable annuity
   guarantee liabilities  
50
     
(68
)
   
47
     
(37
)
   
267
     
(1,202
)
   
414
     
(170
)
Change in actuarial methods and
   assumptions  
-
     
(33
)
   
(2
)
   
-
     
-
     
(10
)
   
(455
)
   
-
 
Charge related to decision to change portfolio asset mix supporting our
   legacy businesses  
-
     
(1,032
)
   
-
     
-
     
-
     
-
     
-
     
-
 
Charge related to U.S. Tax Reform 
 
-
     
(1,777
)
   
-
     
-
     
-
     
-
     
-
     
-
 
Other
   
19
     
81
     
(36
)
   
(20
)
   
(18
)
   
(12
)
   
(118
)
   
(19
)
Net income (loss) attributed to
   shareholders 
$
1,372
   
$
(1,606
)
 
$
1,105
   
$
1,255
   
$
1,350
   
$
63
   
$
1,117
   
$
704
 


 
Asia

   
Quarterly Results
 
($ millions, unaudited)
   
1Q18
     
4Q17
     
3Q17
     
2Q17
     
1Q17
     
4Q16
     
3Q16
     
2Q16
 
Asia core earnings
 
$
427
   
$
372
   
$
374
   
$
350
   
$
357
   
$
341
   
$
342
   
$
305
 
Items to reconcile core earnings to net
   income (loss) attributed to shareholders:  
                                                           
 Investment-related experience outside
   of core earnings  
48
     
62
     
48
     
62
     
69
     
74
     
62
     
(25
)
 Direct impact of equity markets and
   interest rates and variable annuity
   guarantee liabilities  
(27
)
   
(140
)
   
(62
)
   
96
     
119
     
(15
)
   
107
     
(287
)
 Change in actuarial methods and
   assumptions  
-
     
5
     
161
     
-
     
-
     
(38
)
   
(92
)
   
-
 
 Other
   
-
     
(39
)
   
-
     
-
     
-
     
(10
)
   
-
     
-
 
Net income (loss) attributed to
   shareholders 
$
448
   
$
260
   
$
521
   
$
508
   
$
545
   
$
352
   
$
419
   
$
(7
)


Canada

   
Quarterly Results
 
($ millions, unaudited)
   
1Q18
     
4Q17
     
3Q17
     
2Q17
     
1Q17
     
4Q16
     
3Q16
     
2Q16
 
Canada core earnings
 
$
290
   
$
273
   
$
403
   
$
278
   
$
255
   
$
308
   
$
312
   
$
279
 
Items to reconcile core earnings to net
   income (loss) attributed to shareholders:  
                                                           
Investment-related experience outside
   of core earnings  
145
     
76
     
(125
)
   
(12
)
   
(38
)
   
17
     
35
     
(88
)
Direct impact of equity markets and
   interest rates and variable annuity
   guarantee liabilities  
(60
)
   
(21
)
   
115
     
(238
)
   
(83
)
   
(266
)
   
59
     
130
 
Change in actuarial methods and
   assumptions  
-
     
(7
)
   
43
     
-
     
-
     
68
     
(56
)
   
-
 
Charge related to decision to change portfolio asset mix supporting our
   legacy businesses  
-
     
(343
)
   
-
     
-
     
-
     
-
     
-
     
-
 
Other
   
84
     
(7
)
   
(4
)
   
(5
)
   
(6
)
   
(11
)
   
(8
)
   
(9
)
Net income (loss) attributed to
   shareholders 
$
459
   
$
(29
)
 
$
432
   
$
23
   
$
128
   
$
116
   
$
342
   
$
312
 
 
 
 
Manulife Financial Corporation – First Quarter 2018 
30

U.S.
   
Quarterly Results
 
($ millions, unaudited)
   
1Q18
     
4Q17
     
3Q17
     
2Q17
     
1Q17
     
4Q16
     
3Q16
     
2Q16
 
U.S. core earnings
 
$
432
   
$
463
   
$
346
   
$
359
   
$
441
   
$
387
   
$
312
   
$
293
 
Items to reconcile core earnings to net
   income (loss) attributed to shareholders:  
                                                           
Investment-related experience outside
   of core earnings  
(101
)
   
(33
)
   
181
     
164
     
30
     
97
     
192
     
93
 
Direct impact of equity markets and
   interest rates and variable annuity
   guarantee liabilities  
268
     
75
     
50
     
159
     
222
     
(623
)
   
72
     
(46
)
Change in actuarial methods and
   assumptions  
-
     
(31
)
   
(214
)
   
-
     
-
     
(39
)
   
(309
)
   
-
 
Charge related to decision to change
   portfolio asset mix supporting our
   legacy businesses  
-
     
(689
)
   
-
     
-
     
-
     
-
     
-
     
-
 
Charge related to U.S. Tax Reform  
-
     
(2,822
)
   
-
     
-
     
-
     
-
     
-
     
-
 
Other
   
(61
)
   
139
     
(41
)
   
-
     
-
     
(18
)
   
(97
)
   
-
 
Net income (loss) attributed to
   shareholders 
$
538
   
$
(2,898
)
 
$
322
   
$
682
   
$
693
   
$
(196
)
 
$
170
   
$
340
 

 
Global Wealth and Asset Management

   
Quarterly Results
 
($ millions, unaudited)
   
1Q18
     
4Q17
     
3Q17
     
2Q17
     
1Q17
     
4Q16
     
3Q16
     
2Q16
 
Global WAM core earnings
 
$
227
   
$
198
   
$
216
   
$
214
   
$
188
   
$
186
   
$
168
   
$
160
 
Items to reconcile core earnings to net
   income attributed to shareholders:  
                                                           
Impact related to U.S. Tax Reform  
-
     
308
     
-
     
-
     
-
     
-
     
-
     
-
 
Other
   
(4
)
   
(10
)
   
(10
)
   
(13
)
   
(13
)
   
(14
)
   
(12
)
   
(9
)
Net income attributed to shareholders 
$
223
   
$
496
   
$
206
   
$
201
   
$
175
   
$
172
   
$
156
   
$
151
 

 
Corporate and Other

   
Quarterly Results
 
($ millions, unaudited)
   
1Q18
     
4Q17
     
3Q17
     
2Q17
     
1Q17
     
4Q16
     
3Q16
     
2Q16
 
Corporate and Other core loss
   (excluding expected cost of macro
   hedges and core investment gains) 
$
(169
)
 
$
(201
)
 
$
(354
)
 
$
(181
)
 
$
(186
)
 
$
(115
)
 
$
(155
)
 
$
(205
)
Core investment gains
   
96
     
100
     
100
     
154
     
46
     
180
     
17
     
-
 
Total core earnings (loss)
   
(73
)
   
(101
)
   
(254
)
   
(27
)
   
(140
)
   
65
     
(138
)
   
(205
)
Other items to reconcile core earnings
   (loss) to net income (loss) attributed to
   shareholders:  
                                                           
Investment-related experience outside
   of core earnings  
(92
)
   
(87
)
   
(92
)
   
(79
)
   
(61
)
   
(187
)
   
(10
)
   
80
 
Direct impact of equity markets and interest rates and variable annuity guarantee liabilities  
(131
)
   
17
     
(56
)
   
(53
)
   
9
     
(298
)
   
175
     
34
 
Changes in actuarial methods and
  assumptions  
-
     
-
     
8
     
-
     
-
     
-
     
1
     
-
 
Impact related to U.S. Tax Reform 
-
     
737
     
-
     
-
     
-
     
-
     
-
     
-
 
Other
   
-
     
(1
)
   
18
     
-
     
1
     
39
     
-
     
-
 
Net income (loss) attributed to
   shareholders(1) 
$
(296
)
 
$
565
   
$
(376
)
 
$
(159
)
 
$
(191
)
 
$
(381
)
 
$
28
   
$
(91
)
(1)
The Corporate and Other segment includes earnings on assets backing capital net of amounts allocated to operating segments.

Core return on common shareholders' equity
("core ROE") is a non-GAAP profitability measure that presents core earnings available to common shareholders as a percentage of the capital deployed to earn the core earnings. The Company calculates core ROE using average common shareholders' equity.
Diluted core earnings per common share is core earnings available to common shareholders expressed per diluted weighted average common share outstanding.
The Company also uses financial performance measures that are prepared on a constant exchange rate basis, which are non-GAAP measures that exclude the impact of currency fluctuations (from local currency to Canadian dollars at a total company level and from local currency to U.S. dollars in Asia). Quarterly amounts stated on a constant exchange rate basis in this MD&A are calculated, as appropriate, using the income statement and balance sheet exchange rates effective for 1Q18. Measures that are reported on a constant exchange rate basis include growth in core earnings, sales, APE sales, gross flows, premiums and deposits, core EBITDA, new business value, new business value margin, assets under management and assets under management and administration.
Premiums and deposits is a non-GAAP measure of top line growth. The Company calculates premiums and deposits as the aggregate of (i) general fund premiums, net of reinsurance, reported as premiums on the Consolidated Statements of Income and investment contract deposits, (ii) segregated fund deposits, excluding seed money, ("deposits from
 
 
Manulife Financial Corporation – First Quarter 2018 
31

policyholders"), (iii) mutual fund deposits, (iv) deposits into institutional advisory accounts,  (v) premium equivalents for "administration services only" group benefit contracts ("ASO premium equivalents"), (vi) premiums in the Canada Group Benefits reinsurance ceded agreement, and (vii) other deposits in other managed funds.

Premiums and deposits
 
Quarterly Results
 
($ millions)
   
1Q18
     
4Q17
     
1Q 17
 
Gross premiums
 
$
9,466
   
$
9,035
   
$
9,085
 
Ceded premiums (excluding Canada Group Benefits reinsurance)
   
(1,012
)
   
(997
)
   
(997
)
Segregated fund deposits
   
9,728
     
8,421
     
9,632
 
Mutual fund deposits
   
21,610
     
20,999
     
20,669
 
Institutional advisory account deposits
   
7,222
     
4,758
     
3,696
 
Other fund deposits
   
239
     
204
     
235
 
ASO premium equivalents
   
821
     
823
     
742
 
Investment contract deposits
   
18
     
23
     
23
 
Total premiums and deposits
   
48,092
     
43,266
     
43,085
 
Currency impact
   
-
     
122
     
(1,070
)
Premiums and deposits at constant exchange rates
 
$
48,092
   
$
43,388
   
$
42,015
 
 
 
 
 
 
 
 

 
Assets under management and administration  is a non-GAAP measure of the size of the Company. It is comprised of the non-GAAP measures assets under management ("AUM"), which includes both assets of general account and external client assets for which we provide investment management services, and assets under administration ("AUA"), which includes assets for which we provide administrative services only. Assets under management and administration is a common industry metric for WAM businesses.

Assets under management and administration
                 
As at
                 
($ millions)
 
March 31, 2018
   
December 31, 2017
   
March 31, 2017
 
Total invested assets
 
$
342,389
   
$
334,222
   
$
328,237
 
Segregated funds net assets
   
326,011
     
324,307
     
323,118
 
Assets under management per financial statements
   
668,400
     
658,529
     
651,355
 
Mutual funds
   
197,854
     
191,507
     
175,635
 
Institutional advisory accounts (excluding segregated funds)
   
98,275
     
91,115
     
84,498
 
Other funds
   
7,247
     
6,937
     
6,477
 
Total assets under management
   
971,776
     
948,088
     
917,965
 
Other assets under administration
   
126,271
     
123,188
     
116,053
 
Currency impact
   
-
     
24,585
     
(19,863
)
AUMA at constant exchange rates
 
$
1,098,047
   
$
1,095,861
   
$
1,014,155
 

Capital The definition we use for capital, a non-GAAP measure, serves as a foundation of our capital management activities at the MFC level. For regulatory reporting purposes, the numbers are further adjusted for various additions or deductions to capital as mandated by the guidelines used by OSFI. Capital is calculated as the sum of (i) total equity excluding accumulated other comprehensive income ("AOCI") on cash flow hedges and (ii) liabilities for preferred shares and capital instruments.

Capital
           
As at
           
($ millions)
March 31, 2018
 
December 31, 2017
 
March 31, 2017
 
Total equity
 
$
44,089
   
$
42,163
   
$
43,931
 
Add AOCI loss on cash flow hedges
   
146
     
109
     
177
 
Add liabilities for capital instruments
   
8,275
     
8,387
     
8,179
 
Total capital
 
$
52,510
   
$
50,659
   
$
52,287
 

Core EBITDA is a non-GAAP measure which Manulife uses to better understand the long-term earnings capacity and valuation of the business on a basis more comparable to how the profitability of global asset managers is generally measured. Core EBITDA presents core earnings before the impact of interest, taxes, depreciation, and amortization. Core EBITDA excludes certain acquisition expenses related to insurance contracts in our retirement businesses which are deferred and amortized over the expected life time of the customer relationship under the CALM. Core EBITDA was selected as a key performance indicator for WAM businesses, as EBITDA is widely used among asset management peers, and core earnings is a primary profitability metric for the Company overall.
 
 
 
Manulife Financial Corporation – First Quarter 2018 
32

Core EBITDA margin is a non-GAAP measure which Manulife uses to better understand the long-term profitability of our global wealth and asset management business on a more comparable basis to how profitability of global asset managers are measured. Core EBITDA margin presents core earnings before the impact of interest, taxes, depreciation, and amortization divided by total revenue from these businesses. Core EBITDA margin was selected as a key performance indicator for our WAM businesses, as EBITDA margin is widely used among asset management peers, and core earnings is a primary profitability metric for the Company overall.
Wealth and Asset Management

   
Quarterly Results
 
($ millions, unaudited)
   
1Q18
     
4Q17
     
3Q17
     
2Q17
     
1Q17
     
4Q16
     
3Q16
     
2Q16
 
Core EBITDA
 
$
360
   
$
355
   
$
352
   
$
377
   
$
342
   
$
315
   
$
298
   
$
298
 
Amortization of deferred acquisition costs
   and other depreciation 
 
73
     
87
     
84
     
88
     
85
     
85
     
89
     
77
 
Amortization of deferred sales commissions  
29
     
25
     
23
     
23
     
28
     
24
     
24
     
26
 
Core earnings before income taxes 
 
258
     
243
     
245
     
266
     
229
     
206
     
185
     
195
 
Core income tax (expense) recovery 
 
(31
)
   
(45
)
   
(29
)
   
(52
)
   
(41
)
   
(20
)
   
(16
)
   
(35
)
Core earnings
 
$
227
   
$
198
   
$
216
   
$
214
   
$
188
   
$
186
   
$
169
   
$
160
 

Embedded value ("EV") is a measure of the present value of shareholders' interests in the expected future distributable earnings on in-force business reflected in the Consolidated Statement of Financial Position of Manulife, excluding any value associated with future new business. EV is calculated as the sum of the adjusted net worth and the value of in-force business. The adjusted net worth is the IFRS shareholders' equity adjusted for goodwill and intangibles, fair value of surplus assets, the carrying value of debt and preferred shares, and local statutory balance sheet, regulatory reserve, and capital for Manulife's Asian business. The value of in-force business in Canada and the U.S. is the present value of expected future IFRS earnings on in-force business less the present value of the cost of holding capital to support the in-force business under the MCCSR framework. The MCCSR framework was replaced by the LICAT framework on January 1, 2018 and LICAT will be used to calculate EV as at December 31, 2018. It has been used to calculate NBV for the first quarter 2018 and will be used in subsequent quarters. The value of in-force business in Asia reflects local statutory earnings and capital requirements. The value of in-force excludes Manulife's WAM, Bank and Property and Casualty Reinsurance businesses.
NBV is the change in embedded value as a result of sales in the reporting period. NBV is calculated as the present value of shareholders' interests in expected future distributable earnings, after the cost of capital, on actual new business sold in the period using assumptions that are consistent with the assumptions used in the calculation of embedded value. NBV excludes businesses with immaterial insurance risks, such as Manulife's wealth and asset management businesses and Manulife Bank and the short-term Property and Casualty Reinsurance business. NBV is a useful metric to evaluate the value created by the Company's new business franchise.
New business value margin is calculated as NBV divided by APE excluding non-controlling interests. APE is calculated as 100% of annualized first year premiums for recurring premium products, and as 10% of single premiums for single premium products. Both NBV and APE used in the NBV margin calculation are after non-controlling interests and exclude wealth and asset management, Manulife Bank and Property and Casualty Reinsurance businesses. The NBV margin is a useful metric to help understand the profitability of our new business.
Sales are measured according to product type:
For individual insurance, sales include 100% of new annualized premiums and 10% of both excess and single premiums. For individual insurance, new annualized premiums reflect the annualized premium expected in the first year of a policy that requires premium payments for more than one year. Single premium is the lump sum premium from the sale of a single premium product, e.g. travel insurance. Sales are reported gross before the impact of reinsurance.
For group insurance, sales include new annualized premiums and administrative services only premium equivalents on new cases, as well as the addition of new coverages and amendments to contracts, excluding rate increases.
APE sales are comprised of 100% of regular premiums/deposits and 10% of single premiums/deposits for both insurance and insurance based wealth accumulation products.
Insurance based wealth accumulation product sales include all new deposits into variable and fixed annuity contracts. As we discontinued sales of new Variable Annuity contracts in the U.S. in 1Q13, subsequent deposits into existing U.S. Variable Annuity contracts are not reported as sales. Asia variable annuity deposits are included in APE sales.
Bank new lending volumes include bank loans and mortgages authorized in the period.
 
Manulife Financial Corporation – First Quarter 2018 
33


Gross flows is a new business measure presented for WAM businesses and includes all deposits into mutual funds, college savings 529 plans, group pension/retirement savings products, private wealth and institutional asset management products. Gross flows is a common industry metric for WAM businesses as it provides a measure of how successful the businesses are at attracting assets.
Net flows is presented for our WAM businesses and includes gross flows less redemptions for mutual funds, college savings 529 plans, group pension/retirement savings products, private wealth and institutional asset management products. Net flows is a common industry metric for WAM businesses as it provides a measure of how successful the businesses are at attracting and retaining assets.
F4
Caution regarding forward-looking statements
From time to time, MFC makes written and/or oral forward-looking statements, including in this document. In addition, our representatives may make forward-looking statements orally to analysts, investors, the media and others. All such statements are made pursuant to the "safe harbour" provisions of Canadian provincial securities laws and the U.S. Private Securities Litigation Reform Act of 1995.
The forward-looking statements in this document include, but are not limited to, statements with respect to the expected impact of our decision to reduce the allocation to ALDA in our portfolio asset mix supporting our legacy business and of U.S. Tax Reform, and also relate to, among other things, our objectives, goals, strategies, intentions, plans, beliefs, expectations and estimates, and can generally be identified by the use of words such as "may", "will", "could", "should", "would", "likely", "suspect", "outlook", "expect", "intend", "estimate", "anticipate", "believe", "plan", "forecast", "objective", "seek", "aim", "continue", "goal", "restore", "embark" and "endeavour" (or the negative thereof) and words and expressions of similar import, and include statements concerning possible or assumed future results. Although we believe that the expectations reflected in such forward-looking statements are reasonable, such statements involve risks and uncertainties, and undue reliance should not be placed on such statements and they should not be interpreted as confirming market or analysts' expectations in any way.
Certain material factors or assumptions are applied in making forward-looking statements and actual results may differ materially from those expressed or implied in such statements. Important factors that could cause actual results to differ materially from expectations include but are not limited to: the final interpretation of U.S. Tax Reform by tax authorities, the amount of time required to reduce the allocation to ALDA in our asset mix supporting our legacy business and redeploy capital towards higher-return businesses, the specific type of ALDA we dispose of and the value realized from such dispositions; general business and economic conditions (including but not limited to the performance, volatility and correlation of equity markets, interest rates, credit and swap spreads, currency rates, investment losses and defaults, market liquidity and creditworthiness of guarantors, reinsurers and counterparties); changes in laws and regulations; changes in accounting standards applicable in any of the territories in which we operate; changes in regulatory capital requirements; our ability to execute strategic plans and changes to strategic plans; downgrades in our financial strength or credit ratings; our ability to maintain our reputation; impairments of goodwill or intangible assets or the establishment of provisions against future tax assets; the accuracy of estimates relating to morbidity, mortality and policyholder behaviour; the accuracy of other estimates used in applying accounting policies, actuarial methods and embedded value methods; our ability to implement effective hedging strategies and unforeseen consequences arising from such strategies; our ability to source appropriate assets to back our long-dated liabilities; level of competition and consolidation; our ability to market and distribute products through current and future distribution channels; unforeseen liabilities or asset impairments arising from acquisitions and dispositions of businesses; the realization of losses arising from the sale of investments classified as available-for-sale; our liquidity, including the availability of financing to satisfy existing financial liabilities on expected maturity dates when required; obligations to pledge additional collateral; the availability of letters of credit to provide capital management flexibility; accuracy of information received from counterparties and the ability of counterparties to meet their obligations; the availability, affordability and adequacy of reinsurance; legal and regulatory proceedings, including tax audits, tax litigation or similar proceedings; our ability to adapt products and services to the changing market; our ability to attract and retain key executives, employees and agents; the appropriate use and interpretation of complex models or deficiencies in models used; political, legal, operational and other risks associated with our non-North American operations; acquisitions and our ability to complete acquisitions including the availability of equity and debt financing for this purpose; the disruption of or changes to key elements of the Company's or public infrastructure systems; environmental concerns; our ability to protect our intellectual property and exposure to claims of infringement; and our inability to withdraw cash from subsidiaries.
Additional information about material risk factors that could cause actual results to differ materially from expectations and about material factors or assumptions applied in making forward-looking statements may be found in this document under "Risk Management and Risk Factors Update" and "Critical Accounting and Actuarial Policies", under "Risk Management",
 
 
Manulife Financial Corporation – First Quarter 2018 
34

"Risk Factors" and "Critical Accounting and Actuarial Policies"  in the Management's Discussion and Analysis in our most recent annual report and, in the "Risk Management" note to the consolidated financial statements in our most recent annual and interim reports and elsewhere in our filings with Canadian and U.S. securities regulators.
The forward-looking statements in this document are, unless otherwise indicated, stated as of the date hereof and are presented for the purpose of assisting investors and others in understanding our financial position and results of operations, our future operations, as well as our objectives and strategic priorities, and may not be appropriate for other purposes. We do not undertake to update any forward-looking statements, except as required by law.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Manulife Financial Corporation – First Quarter 2018 
35

 

Consolidated Statements of Financial Position
           
As at
           
(Canadian $ in millions, unaudited)
 
March 31, 2018
   
December 31, 2017
 
Assets
           
Cash and short-term securities
 
$
17,020
   
$
15,965
 
Debt securities
   
178,198
     
174,000
 
Public equities
   
21,211
     
21,545
 
Mortgages
   
45,527
     
44,742
 
Private placements
   
33,373
     
32,132
 
Policy loans
   
5,987
     
5,808
 
Loans to bank clients
   
1,772
     
1,737
 
Real estate
   
14,456
     
13,810
 
Other invested assets
   
24,845
     
24,483
 
Total invested assets (note 3)
   
342,389
     
334,222
 
Other assets
               
Accrued investment income
   
2,313
     
2,182
 
Outstanding premiums
   
1,172
     
1,148
 
Derivatives (note 4)
   
13,821
     
15,569
 
Reinsurance assets
   
31,165
     
30,359
 
Deferred tax assets
   
4,797
     
4,569
 
Goodwill and intangible assets
   
9,980
     
9,840
 
Miscellaneous
   
8,175
     
7,337
 
Total other assets
   
71,423
     
71,004
 
Segregated funds net assets (note 14)
   
326,011
     
324,307
 
Total assets
 
$
739,823
   
$
729,533
 
Liabilities and Equity
               
Liabilities
               
Insurance contract liabilities (note 5)
 
$
310,481
   
$
304,605
 
Investment contract liabilities (note 5)
   
3,161
     
3,126
 
Deposits from bank clients
   
18,976
     
18,131
 
Derivatives (note 4)
   
7,433
     
7,822
 
Deferred tax liabilities
   
1,448
     
1,281
 
Other liabilities
   
15,043
     
14,927
 
     
356,542
     
349,892
 
Long-term debt (note 7)
   
4,906
     
4,784
 
Capital instruments (note 8)
   
8,275
     
8,387
 
Segregated funds net liabilities (note 14)
   
326,011
     
324,307
 
Total liabilities
   
695,734
     
687,370
 
Equity
               
Preferred shares (note 9)
   
3,822
     
3,577
 
Common shares (note 9)
   
23,010
     
22,989
 
Contributed surplus
   
275
     
277
 
Shareholders' retained earnings
   
10,987
     
10,083
 
Shareholders' accumulated other comprehensive income (loss):
               
Pension and other post-employment plans
   
(385
)
   
(364
)
Available-for-sale securities
   
(159
)
   
179
 
Cash flow hedges
   
(146
)
   
(109
)
Translation of foreign operations and real estate revaluation surplus
   
5,530
     
4,381
 
Total shareholders' equity
   
42,934
     
41,013
 
Participating policyholders' equity
   
173
     
221
 
Non-controlling interests
   
982
     
929
 
Total equity
   
44,089
     
42,163
 
Total liabilities and equity
 
$
739,823
   
$
729,533
 
The accompanying notes are an integral part of these unaudited Interim Consolidated Financial Statements.
 
                 
 
          
Roy Gori
 
Richard B. DeWolfe
 
President and Chief Executive Officer
 
Chairman of the Board of Directors
 



Manulife Financial Corporation – First Quarter 2018 
36


 


Consolidated Statements of Income
           
For the three months ended March 31,
           
(Canadian $ in millions except per share amounts, unaudited)
 
2018
   
2017
 
Revenue
           
Premium income
           
Gross premiums
 
$
9,466
   
$
9,085
 
Premiums ceded to reinsurers
   
(1,141
)
   
(2,035
)
Net premiums
   
8,325
     
7,050
 
Investment income (note 3)
               
Investment income
   
3,235
     
3,317
 
Realized and unrealized gains (losses) on assets supporting insurance
     and investment contract liabilities and on the macro hedge program
   
(5,316
)
   
590
 
Net investment income (loss)
   
(2,081
)
   
3,907
 
Other revenue (note 10)
   
2,502
     
2,593
 
Total revenue
   
8,746
     
13,550
 
Contract benefits and expenses
               
To contract holders and beneficiaries
               
Gross claims and benefits (note 5)
   
6,647
     
6,603
 
Change in insurance contract liabilities
   
(2,567
)
   
1,451
 
Change in investment contract liabilities
   
44
     
54
 
Benefits and expenses ceded to reinsurers
   
(1,213
)
   
(2,152
)
Change in reinsurance assets
   
(21
)
   
1,790
 
Net benefits and claims
   
2,890
     
7,746
 
General expenses
   
1,835
     
1,707
 
Investment expenses
   
406
     
391
 
Commissions
   
1,521
     
1,624
 
Interest expense
   
286
     
259
 
Net premium taxes
   
94
     
86
 
Total contract benefits and expenses
   
7,032
     
11,813
 
Income before income taxes
   
1,714
     
1,737
 
Income tax expense
   
(337
)
   
(346
)
Net income
 
$
1,377
   
$
1,391
 
Net income (loss) attributed to:
               
Non-controlling interests
 
$
54
   
$
54
 
Participating policyholders
   
(49
)
   
(13
)
Shareholders
   
1,372
     
1,350
 
   
$
1,377
   
$
1,391
 
Net income attributed to shareholders
 
$
1,372
   
$
1,350
 
Preferred share dividends
   
(39
)
   
(41
)
Common shareholders' net income
 
$
1,333
   
$
1,309
 
Earnings per share
               
       Basic earnings per common share (note 9)
 
$
0.67
   
$
0.66
 
       Diluted earnings per common share (note 9)
   
0.67
     
0.66
 
Dividends per common share
   
0.220
     
0.205
 
The accompanying notes are an integral part of these unaudited Interim Consolidated Financial Statements.
 



Manulife Financial Corporation – First Quarter 2018 
37


 



Consolidated Statements of Comprehensive Income
       
For the three months ended March 31,
     
(Canadian $ in millions, unaudited)
 
2018
   
2017
 
Net income
 
$
1,377
   
$
1,391
 
Other comprehensive income (loss) ("OCI"), net of tax
               
Items that may be subsequently reclassified to net income:
               
Foreign exchange gains (losses) on:
               
Translation of foreign operations
   
1,267
     
(77
)
Net investment hedges
   
(118
)
   
(51
)
 Available-for-sale financial securities:
               
Unrealized gains (losses) arising during the period
   
(326
)
   
197
 
Reclassification of net realized (gains) losses and impairments to net income
   
(13
)
   
8
 
Cash flow hedges:
               
Unrealized gains (losses) arising during the period
   
(40
)
   
53
 
Reclassification of realized losses to net income
   
3
     
2
 
Share of other comprehensive income of associates
   
-
     
1
 
Total items that may be subsequently reclassified to net income
   
773
     
133
 
Items that will not be reclassified to net income:
               
Change in pension and other post-employment plans
   
(21
)
   
1
 
Total items that will not be reclassified to net income
   
(21
)
   
1
 
Other comprehensive income, net of tax
   
752
     
134
 
Total comprehensive income, net of tax
 
$
2,129
   
$
1,525
 
Total comprehensive income (loss) attributed to:
               
Non-controlling interests
 
$
52
   
$
54
 
Participating policyholders
   
(48
)
   
(13
)
Shareholders
   
2,125
     
1,484
 

 

 
Income Taxes included in Other Comprehensive Income
       
For the three months ended March 31,
     
(Canadian $ in millions, unaudited)
 
2018
   
2017
 
Income tax expense (recovery) on:
           
Unrealized foreign exchange gains/losses on translation of foreign operations
 
$
-
   
$
-
 
Unrealized foreign exchange gains/losses on net investment hedges
   
(30
)
   
(14
)
Unrealized gains/losses on available-for-sale financial securities
   
(128
)
   
61
 
Reclassification of realized gains/losses and recoveries/impairments to net income
       on available-for-sale financial securities
   
8
     
4
 
Unrealized gains/losses on cash flow hedges
   
39
     
23
 
Reclassification of realized gains/losses to net income on cash flow hedges
   
1
     
2
 
Change in pension and other post-employment plans
   
16
     
1
 
Total income tax expense (recovery)
 
$
(94
)
 
$
77
 
The accompanying notes are an integral part of these unaudited Interim Consolidated Financial Statements.
 

 
 
 
Manulife Financial Corporation – First Quarter 2018 
38


 
 


Consolidated Statements of Changes in Equity
           
For the three months ended March 31,
           
(Canadian $ in millions, unaudited)
 
2018
   
2017
 
Preferred shares
           
Balance, beginning of period
 
$
3,577
   
$
3,577
 
Issued during the period (note 9)
   
250
     
-
 
Issuance costs, net of tax
   
(5
)
   
-
 
Balance, end of period
   
3,822
     
3,577
 
Common shares
               
Balance, beginning of period
   
22,989
     
22,865
 
Issued on exercise of stock options
   
21
     
26
 
Balance, end of period
   
23,010
     
22,891
 
Contributed surplus
               
Balance, beginning of period
   
277
     
284
 
Exercise of stock options and deferred share units
   
(3
)
   
(5
)
Stock option expense
   
1
     
8
 
Balance, end of period
   
275
     
287
 
Shareholders' retained earnings
               
Balance, beginning of period
   
10,083
     
9,759
 
Net income attributed to shareholders
   
1,372
     
1,350
 
Preferred share dividends
   
(39
)
   
(41
)
Common share dividends
   
(429
)
   
(403
)
Balance, end of period
   
10,987
     
10,665
 
Shareholders' accumulated other comprehensive income (loss) ("AOCI")
               
Balance, beginning of period
   
4,087
     
5,347
 
Change in actuarial gains (losses) on pension and other post-employment plans
   
(21
)
   
1
 
Change in unrealized foreign exchange gains (losses) of net foreign operations
   
1,149
     
(128
)
Change in unrealized gains (losses) on available-for-sale financial securities
   
(338
)
   
205
 
Change in unrealized gains (losses) on derivative instruments designated as cash flow hedges
   
(37
)
   
55
 
Share of other comprehensive income of associates
   
-
     
1
 
Balance, end of period
   
4,840
     
5,481
 
Total shareholders' equity, end of period
   
42,934
     
42,901
 
Participating policyholders' equity
               
Balance, beginning of period
   
221
     
248
 
Net loss attributed to participating policyholders
   
(49
)
   
(13
)
Other comprehensive income attributed to policyholders
   
1
     
-
 
Balance, end of period
   
173
     
235
 
Non-controlling interests
               
Balance, beginning of period
   
929
     
743
 
Net income attributed to non-controlling interests
   
54
     
54
 
Other comprehensive loss attributed to non-controlling interests
   
(2
)
   
-
 
Contributions (distributions), net
   
1
     
(2
)
Balance, end of period
   
982
     
795
 
Total equity, end of period
 
$
44,089
   
$
43,931
 
The accompanying notes are an integral part of these unaudited Interim Consolidated Financial Statements.
 

 

 
Manulife Financial Corporation – First Quarter 2018 
39


 



Consolidated Statements of Cash Flows
           
For the three months ended March 31,
           
(Canadian $ in millions, unaudited)
 
2018
   
2017
 
Operating activities
           
Net income
 
$
1,377
   
$
1,391
 
Adjustments:
               
Increase(decrease) in insurance contract liabilities
   
(2,567
)
   
1,451
 
Increase decrease in investment contract liabilities
   
44
     
54
 
(Increase) decrease in reinsurance assets
   
(21
)
   
1,790
 
Amortization of (premium) discount on invested assets
   
56
     
35
 
Other amortization
   
139
     
131
 
Net realized and unrealized (gains) losses and impairment on assets
   
4,825
     
(1,228
)
Deferred income tax expense
   
1
     
589
 
Stock option expense
   
1
     
8
 
Cash provided by operating activities before undernoted item
   
3,855
     
4,221
 
Changes in policy related and operating receivables and payables
   
(7
)
   
(1,036
)
Cash provided by operating activities
   
3,848
     
3,185
 
Investing activities
               
Purchases and mortgage advances
   
(23,610
)
   
(21,366
)
Disposals and repayments
   
19,892
     
17,746
 
Change in investment broker net receivables and payables
   
(21
)
   
134
 
Cash used in investing activities
   
(3,739
)
   
(3,486
)
Financing activities
               
Increase in repurchase agreements and securities sold but not yet purchased
   
137
     
153
 
Issue of capital instruments, net (note 8)
   
-
     
994
 
Redemption of capital instruments (note 8)
   
(200
)
   
-
 
Secured borrowing from securitization transactions
   
-
     
191
 
Changes in deposits from Bank clients, net
   
840
     
378
 
Shareholders' dividends paid in cash
   
(468
)
   
(444
)
Contributions from (distribution to) non-controlling interests, net
   
1
     
(2
)
Common shares issued, net (note 9)
   
21
     
26
 
Preferred shares issued, net (note 9)
   
245
     
-
 
Cash provided by financing activities
   
576
     
1,296
 
Cash and short-term securities
               
Increase during the period
   
685
     
995
 
Effect of foreign exchange rate changes on cash and short-term securities
   
345
     
(25
)
Balance, beginning of period
   
15,098
     
14,238
 
Balance, end of period
   
16,128
     
15,208
 
Cash and short-term securities
               
Beginning of period
               
Gross cash and short-term securities
   
15,965
     
15,151
 
Net payments in transit, included in other liabilities
   
(867
)
   
(913
)
Net cash and short-term securities, beginning of period
   
15,098
     
14,238
 
End of period
               
Gross cash and short-term securities
   
17,020
     
16,011
 
Net payments in transit, included in other liabilities
   
(892
)
   
(803
)
Net cash and short-term securities, end of period
 
$
16,128
   
$
15,208
 
Supplemental disclosures on cash flow information
               
Interest received
 
$
2,523
   
$
2,538
 
Interest paid
   
247
     
223
 
Income taxes paid
   
268
     
143
 
The accompanying notes are an integral part of these unaudited Interim Consolidated Financial Statements.
 

 
Manulife Financial Corporation – First Quarter 2018 
40


 
 
CONDENSED NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS
(Canadian $ in millions except per share amounts or unless otherwise stated, unaudited)


Note 1
Nature of Operations and Significant Accounting Policies

Manulife Financial Corporation ("MFC") is a publicly traded company and the holding company of The Manufacturers Life Insurance Company ("MLI"), a Canadian life insurance company. MFC and its subsidiaries (collectively, "Manulife" or the "Company") is a leading financial services group with principal operations in Asia, Canada and the United States. Manulife's international network of employees, agents and distribution partners offers financial protection and wealth management products and services to personal and business clients as well as asset management services to institutional customers.  The Company operates as Manulife in Canada and Asia and as John Hancock in the United States.
These Interim Consolidated Financial Statements and condensed notes have been prepared in accordance with International Accounting Standard ("IAS") 34 "Interim Financial Reporting" as issued by the International Accounting Standards Board ("IASB"), using accounting policies which are consistent with those used in the Company's 2017 Annual Consolidated Financial Statements, except as disclosed in Note 2 below.
These Interim Consolidated Financial Statements should be read in conjunction with the audited Consolidated Financial Statements for the year ended December 31, 2017, included on pages 107 to 182 of the Company's 2017 Annual Report, as well as the disclosures on risk in the shaded area of sections D1 to D5 of the First Quarter 2018 Management Discussion and Analysis. These risk disclosures are considered an integral part of these Interim Consolidated Financial Statements.
These Interim Consolidated Financial Statements as at and for the three months ended March 31, 2018 were authorized for issue by MFC's Board of Directors on May 2, 2018.

Note 2
Accounting and Reporting Changes

 
(a)
Changes in accounting and reporting policy
(I)
Segment Reporting
Effective January 1, 2018, as a result of the organizational changes made to drive better alignment with our strategic priorities as well as to increase focus and leverage scale in our wealth and asset management businesses, the Company's wealth and asset management businesses are now a primary reporting segment.
The new financial reporting segments are as follows:
·
Global Wealth and Asset Management ("Global WAM") – providing fee-based wealth solutions with little or no guarantees to our retail, retirement and institutional customers around the world.
·
Asia – providing insurance products and insurance-based wealth accumulation products in Asia.
·
Canada – providing insurance products, insurance-based wealth accumulation products, and banking services in Canada.
·
U.S. – providing life insurance products and administering long-term care and in-force insurance-based wealth accumulation products in the U.S.
·
Corporate and Other – comprised of investment performance on assets backing capital, net of amounts allocated to the operating segments; costs incurred by the corporate office related to shareholder activities (not allocated to the operating segments); financing costs; our Property and Casualty Reinsurance business; and run-off reinsurance business lines.
In addition to changing the segments, we changed the segment reporting for changes to actuarial methods and assumptions. These changes were previously reported in the Corporate and Other segment and are now reported in the respective operating segment. Prior period amounts have been restated to reflect the changes. Refer to Note 13.
(II)
IFRS 15 "Revenue from Contracts with Customers"
Effective January 1, 2018, the Company adopted IFRS 15 "Revenue from Contracts with Customers" which was issued In May 2014, and replaces IAS 11 "Construction Contracts," IAS 18 "Revenue" and several interpretations. Amendments to IFRS 15 were issued in April 2016. IFRS 15 was applied using the modified retrospective method with no restatement of comparative information.  IFRS 15 clarifies revenue recognition principles, provides a robust framework for recognizing
Manulife Financial Corporation – First Quarter 2018 
41

 
revenue and cash flows arising from contracts with customers. IFRS 15 does not apply to insurance contracts, financial instruments and lease contracts. IFRS 15 introduces new disclosure requirements. Refer to Note 10. Adoption of IFRS 15 resulted in no transitional adjustments to the Company's Interim Consolidated Financial Statements.
(III)
IFRS 9 "Financial Instruments" and Amendments to IFRS 4 "Insurance Contracts"
Effective January 1, 2018, the company adopted amendments to IFRS 4 "Insurance Contracts" issued in September 2016. IFRS 9 "Financial Instruments" replaced IAS 39 "Financial Instruments: Recognition and Measurement" and resulted in revisions to classification and measurement, impairment of financial assets, and hedge accounting.
To address the concerns about differing effective dates of IFRS 9 "Financial Instruments" which is effective on January 1, 2018 and IFRS 17 "Insurance Contracts" which is effective on January 1, 2021, amendments to IFRS 4 "Insurance Contracts" provides companies whose activities are predominantly related to insurance an optional temporary exemption from applying IFRS 9 until January 1, 2021. The Company meets the IFRS 4 eligibility criteria as its activities are predominantly related to insurance. Adoption of these amendments enabled the Company to defer the adoption of IFRS 9 and continue to apply IAS 39 until January 1, 2021.
(IV)
Amendments to IFRS 2 "Share-Based Payment"
Effective January 1, 2018, the Company adopted amendments to IFRS 2 "Share-Based Payment", issued in June 2016. These amendments were applied prospectively. The amendments clarify the effects of vesting and non-vesting conditions on the measurement of cash-settled share-based payments; provide guidance on the classification of share-based payment transactions with net settlement features for withholding tax obligations; and clarify accounting for modification to the terms and conditions of a share-based payment that changes the classification of the transaction from cash-settled to equity-settled. Adoption of these amendments did not have a significant impact on the Company's Consolidated Financial Statements.
(V)
IFRIC 22 "Foreign Currency Transactions and Advance Consideration"
Effective January 1, 2018, the Company adopted IFRIC 22 "Foreign Currency Transactions and Advance Consideration", issued in December 2016. IFRIC 22 was applied prospectively. IFRIC 22 addresses which foreign exchange rate to use to measure a foreign currency transaction when advance payments are made or received and non-monetary assets or liabilities are recognized prior to recognition of the underlying transaction. IFRIC 22 does not relate to goods or services accounted for at fair value or at the fair value of consideration paid or received at a date other than the date of initial recognition of the non-monetary asset or liability, or to income taxes, insurance contracts or reinsurance contracts. The foreign exchange rate on the day of the advance payment is used to measure the foreign currency transaction. If multiple advance payments are made or received, each payment is measured separately. Adoption of IFRIC 22 did not have a significant impact on the Company's Consolidated Financial Statements.
(VI)
Annual improvements to IFRS Standards 2014-2016 Cycle
Effective January 1, 2018, the Company adopted amendments issued within the Annual Improvements to IFRS Standards 2014-2016 Cycle, as issued by the IASB in December 2016. Minor amendments as part of this cycle were effective in 2017 and were adopted by the Company in that year, with remaining amendments being effective January 1, 2018. Adoption of these amendments did not have a significant impact on the Company's Consolidated Financial Statements.
(b)
Future accounting and reporting changes
(I)
Amendments to IAS 19 "Employee Benefits"
Amendments to IAS 19 "Employee Benefits" were issued in February 2018 and are effective for annual periods beginning on or after January 1, 2019, with earlier application permitted. The amendments address the accounting for when a plan amendment, curtailment or settlement occurs within a reporting period Updated actuarial assumptions must be used to determine current service cost and net interest for the remainder of the reporting period after such an event.  The amendments also address how the accounting for asset ceilings are affected by such an event.  Adoption of these amendments is not expected to have a significant impact on the Company's Consolidated Financial Statements.
 
Manulife Financial Corporation – First Quarter 2018 
42

 


Note 3
Invested Assets and Investment Income

(a)
Carrying values and fair values of invested assets

As at March 31, 2018
FVTPL(1)
 
AFS(2)
 
Other(3)
 
Total carrying
value
 
Total fair
value
 
Cash and short-term securities(4)
 
$
689
   
$
11,171
   
$
5,160
   
$
17,020
   
$
17,020
 
Debt securities(5)
                                       
Canadian government and agency
   
17,947
     
5,645
     
-
     
23,592
     
23,592
 
U.S. government and agency
   
10,569
     
12,900
     
-
     
23,469
     
23,469
 
Other government and agency
   
17,014
     
3,638
     
-
     
20,652
     
20,652
 
Corporate
   
101,680
     
5,546
     
-
     
107,226
     
107,226
 
Mortgage/asset-backed securities
   
3,013
     
246
     
-
     
3,259
     
3,259
 
Public equities
   
18,563
     
2,648
     
-
     
21,211
     
21,211
 
Mortgages
   
-
     
-
     
45,527
     
45,527
     
46,290
 
Private placements
   
-
     
-
     
33,373
     
33,373
     
34,693
 
Policy loans
   
-
     
-
     
5,987
     
5,987
     
5,987
 
Loans to Bank clients
   
-
     
-
     
1,772
     
1,772
     
1,775
 
Real estate
                                       
Own use property
   
-
     
-
     
1,317
     
1,317
     
2,501
 
Investment property
   
-
     
-
     
13,139
     
13,139
     
13,139
 
Other invested assets
                                       
Alternative long-duration assets(6)
   
12,419
     
87
     
8,431
     
20,937
     
21,669
 
Various other
   
148
     
-
     
3,760
     
3,908
     
3,908
 
Total invested assets
 
$
182,042
   
$
41,881
   
$
118,466
   
$
342,389
   
$
346,391
 
 
 
As at December 31, 2017
FVTPL(1)
 
AFS(2)
 
Other(3)
 
Total carrying
value
 
Total fair
alue
 
Cash and short-term securities(4)
 
$
439
   
$
11,429
   
$
4,097
   
$
15,965
   
$
15,965
 
Debt securities(5)
                                       
Canadian government and agency
   
17,886
     
4,892
     
-
     
22,778
     
22,778
 
U.S. government and agency
   
12,497
     
13,472
     
-
     
25,969
     
25,969
 
Other government and agency
   
16,838
     
2,988
     
-
     
19,826
     
19,826
 
Corporate
   
96,785
     
5,366
     
-
     
102,151
     
102,151
 
Mortgage/asset-backed securities
   
3,018
     
258
     
-
     
3,276
     
3,276
 
Public equities
   
18,473
     
3,072
     
-
     
21,545
     
21,545
 
Mortgages
   
-
     
-
     
44,742
     
44,742
     
46,065
 
Private placements
   
-
     
-
     
32,132
     
32,132
     
34,581
 
Policy loans
   
-
     
-
     
5,808
     
5,808
     
5,808
 
Loans to Bank clients
   
-
     
-
     
1,737
     
1,737
     
1,742
 
Real estate
                                       
Own use property
   
-
     
-
     
1,281
     
1,281
     
2,448
 
Investment property
   
-
     
-
     
12,529
     
12,529
     
12,529
 
Other invested assets
                                       
Alternative long-duration assets(6)
   
12,018
     
88
     
8,624
     
20,730
     
21,053
 
Various other
   
142
     
-
     
3,611
     
3,753
     
3,752
 
Total invested assets
 
$
178,096
   
$
41,565
   
$
114,561
   
$
334,222
   
$
339,488
 

(1)
The FVTPL classification was elected for securities backing insurance contract liabilities to substantially reduce any accounting mismatch arising from changes in the fair value of these assets and changes in the value of the related insurance contract liabilities. If this election had not been made and instead the available-for-sale ("AFS") classification was selected, there would be an accounting mismatch because changes in insurance contract liabilities are recognized in net income rather than in OCI.
(2)
Securities that are designated as AFS are not actively traded by the Company but sales do occur as circumstances warrant.  Such sales result in a reclassification of any accumulated unrealized gain (loss) in AOCI to net income as a realized gain (loss).
(3)
Primarily includes assets classified as loans and carried at amortized cost, own use properties, investment properties, equity method accounted investments, oil and gas investments, and leveraged leases.
(4)
Includes short-term securities with maturities of less than one year at acquisition amounting to $3,515 (December 31, 2017 – $2,737) cash equivalents with maturities of less than 90 days at acquisition amounting to $8,345 (December 31, 2017 – $9,131) and cash of $5,160 (December 31, 2017 – $4,097).
 
 
 
Manulife Financial Corporation – First Quarter 2018 
43

 
 
(5)
Debt securities include securities which were acquired with maturities of less than one year and less than 90 days of $1,817 and $56, respectively (December 31, 2017 – $1,768 and $161, respectively).
(6)
Alternative long-duration assets ("ALDA") Include investments in private equity of $5,188, power and infrastructure of $7,336, oil and gas of $3,014, timber and agriculture sectors of $4,804 and various other invested assets of $595 (December 31, 2017 – $4,959, $7,355, $2,813, $5,033 and $570, respectively).
(b)
Investment income
For the three months ended March 31,
 
2018
   
2017
 
Interest income
 
$
2,682
   
$
2,619
 
Dividend, rental and other income
   
541
     
591
 
Net recoveries (impairments and provisions)
   
27
     
(1
)
Other
   
(15
)
   
108
 
     
3,235
     
3,317
 
Realized and unrealized gains (losses) on assets supporting insurance and investment
    contract liabilities and on the macro equity hedging program
               
        Debt securities
   
(3,192
)
   
548
 
        Public equities
   
(257
)
   
702
 
        Mortgages
   
4
     
8
 
        Private placements
   
(75
)
   
(35
)
        Real estate
   
94
     
62
 
        Other invested assets
   
(331
)
   
(30
)
        Derivatives, including macro equity hedging program
   
(1,559
)
   
(665
)
     
(5,316
)
   
590
 
Total investment income
 
$
(2,081
)
 
$
3,907
 

(c)
Fair value measurement
The following table presents fair values and the fair value hierarchy of invested assets and segregated funds net assets measured at fair value in the Consolidated Statements of Financial Position.
As at March 31, 2018
 
Total fair value
   
Level 1
   
Level 2
   
Level 3
 
Cash and short-term securities
                       
FVTPL
 
$
689
   
$
-
   
$
689
   
$
-
 
AFS
   
11,171
     
-
     
11,171
     
-
 
Other
   
5,160
     
5,160
     
-
     
-
 
Debt securities
                               
FVTPL
                               
Canadian government and agency
   
17,947
     
-
     
17,947
     
-
 
U.S. government and agency
   
10,569
     
-
     
10,569
     
-
 
Other government and agency
   
17,014
     
-
     
16,781
     
233
 
Corporate
   
101,680
     
2
     
100,990
     
688
 
Residential mortgage/asset-backed securities
   
14
     
-
     
7
     
7
 
Commercial mortgage/asset-backed securities
   
1,170
     
-
     
1,170
     
-
 
Other securitized assets
   
1,829
     
-
     
1,799
     
30
 
AFS
                               
Canadian government and agency
   
5,645
     
-
     
5,645
     
-
 
U.S. government and agency
   
12,900
     
-
     
12,900
     
-
 
Other government and agency
   
3,638
     
-
     
3,594
     
44
 
Corporate
   
5,546
     
-
     
5,455
     
91
 
Residential mortgage/asset-backed securities
   
35
     
-
     
33
     
2
 
Commercial mortgage/asset-backed securities
   
146
     
-
     
146
     
-
 
Other securitized assets
   
65
     
-
     
65
     
-
 
Public equities
                               
FVTPL
   
18,563
     
18,560
     
-
     
3
 
AFS
   
2,648
     
2,646
     
2
     
-
 
Real estate - investment property(1)
   
13,139
     
-
     
-
     
13,139
 
Other invested assets(2)
   
15,548
     
-
     
-
     
15,548
 
Segregated funds net assets(3)
   
326,011
     
287,976
     
33,710
     
4,325
 
Total
 
$
571,127
   
$
314,344
   
$
222,673
   
$
34,110
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Manulife Financial Corporation – First Quarter 2018 
44


 
 

 
 
 
 
As at December 31, 2017
 
Total fair value
   
Level 1
   
Level 2
   
Level 3
 
Cash and short-term securities
                       
FVTPL
 
$
439
   
$
-
   
$
439
   
$
-
 
AFS
   
11,429
     
-
     
11,429
     
-
 
Other
   
4,097
     
4,097
     
-
     
-
 
Debt securities
                               
FVTPL
                               
Canadian government and agency
   
17,886
     
-
     
17,886
     
-
 
U.S. government and agency
   
12,497
     
-
     
12,497
     
-
 
Other government and agency
   
16,838
     
-
     
16,599
     
239
 
Corporate
   
96,785
     
2
     
96,073
     
710
 
Residential mortgage/asset-backed securities
   
8
     
-
     
7
     
1
 
Commercial mortgage/asset-backed securities
   
1,099
     
-
     
1,099
     
-
 
Other securitized assets
   
1,911
     
-
     
1,886
     
25
 
AFS
                               
Canadian government and agency
   
4,892
     
-
     
4,892
     
-
 
U.S. government and agency
   
13,472
     
-
     
13,472
     
-
 
Other government and agency
   
2,988
     
-
     
2,941
     
47
 
Corporate
   
5,366
     
-
     
5,278
     
88
 
Residential mortgage/asset-backed securities
   
37
     
-
     
37
     
-
 
Commercial mortgage/asset-backed securities
   
138
     
-
     
138
     
-
 
Other securitized assets
   
83
     
-
     
82
     
1
 
Public equities
                               
FVTPL
   
18,473
     
18,470
     
-
     
3
 
AFS
   
3,072
     
3,069
     
3
     
-
 
Real estate - investment property(1)
   
12,529
     
-
     
-
     
12,529
 
Other invested assets(2)
   
16,203
     
-
     
-
     
16,203
 
Segregated funds net assets(3)
   
324,307
     
286,490
     
33,562
     
4,255
 
Total
 
$
564,549
   
$
312,128
   
$
218,320
   
$
34,101
 

(1)
For real estate investment properties, the significant unobservable inputs are capitalization rates (ranging from 3.50% to 8.50% during the period and ranging from 3.50% to 9.00% during the year 2017) and terminal capitalization rates (ranging from 3.65% to 8.25% during the period and ranging from 4.0% to 9.25% during the year 2017). Holding other factors constant, a lower capitalization or terminal capitalization rate will tend to increase the fair value of an investment property. Changes in fair value based on variations in unobservable inputs generally cannot be extrapolated because the relationship between the directional changes of each input is not usually linear.
(2)
Other invested assets measured at fair value are held primarily in the power and infrastructure and timber sectors. The significant inputs used in the valuation of the Company's power and infrastructure investments are primarily future distributable cash flows, terminal values and discount rates. Holding other factors constant, an increase to future distributable cash flows or terminal values would tend to increase the fair value of a power and infrastructure investment, while an increase in the discount rate would have the opposite effect. Discount rates during the period ranged from 8.95% to 15.0% (for the year ended December 31, 2017 – ranged from 9.20% to 16.5%). Disclosure of distributable cash flow and terminal value ranges are not meaningful given the disparity in estimates by project. The significant inputs used in the valuation of the Company's investments in timberland are timber prices and discount rates. Holding other factors constant, an increase to timber prices would tend to increase the fair value of a timberland investment, while an increase in the discount rates would have the opposite effect. Discount rates during the period ranged from 5.0% to 7.5% (for the year ended December 31, 2017 – ranged from 5.0% to 7.5%). A range of prices for timber is not meaningful as the market price depends on factors such as property location and proximity to markets and export yards.
(3)
Segregated funds net assets are measured at fair value. The Company's Level 3 segregated funds assets are predominantly invested in timberland properties valued as described above.

 
 
 
Manulife Financial Corporation – First Quarter 2018 
45


 

For invested assets not measured at fair value in the Consolidated Statements of Financial Position, the following table presents their fair values categorized by the fair value hierarchy.

As at March 31, 2018
Carrying
value
 
Total fair
value
 
Level 1
 
Level 2
 
Level 3
 
Mortgages
 
$
45,527
   
$
46,290
   
$
-
   
$
-
   
$
46,290
 
Private placements
   
33,373
     
34,693
     
-
     
28,684
     
6,009
 
Policy loans
   
5,987
     
5,987
     
-
     
5,987
     
-
 
Loans to Bank clients
   
1,772
     
1,775
     
-
     
1,775
     
-
 
Real estate - own use property
   
1,317
     
2,501
     
-
     
-
     
2,501
 
Other invested assets(1)
   
9,297
     
10,029
     
96
     
-
     
9,933
 
Total invested assets disclosed at fair value
 
$
97,273
   
$
101,275
   
$
96
   
$
36,446
   
$
64,733
 
 
As at December 31, 2017
 
Carrying
value
 
Total fair
value
 
Level 1
 
Level 2
 
Level 3
 
Mortgages
 
$
44,742
   
$
46,065
   
$
-
   
$
-
   
$
46,065
 
Private placements
   
32,132
     
34,581
     
-
     
28,514
     
6,067
 
Policy loans
   
5,808
     
5,808
     
-
     
5,808
     
-
 
Loans to Bank clients
   
1,737
     
1,742
     
-
     
1,742
     
-
 
Real estate - own use property
   
1,281
     
2,448
     
-
     
-
     
2,448
 
Other invested assets(1)
   
8,280
     
8,602
     
88
     
-
     
8,514
 
Total invested assets disclosed at fair value
 
$
93,980
   
$
99,246
   
$
88
   
$
36,064
   
$
63,094
 


(1)
Other invested assets disclosed at fair value include $3,399 (December 31, 2017 - $3,273) of leveraged leases which are disclosed at their carrying values as fair value is not routinely calculated on these investments.
Transfers between Level 1 and Level 2
The Company records transfers of assets and liabilities between Level 1 and Level 2 at their fair values as at the end of each reporting period, consistent with the date of the determination of fair value. Assets are transferred out of Level 1 when they are no longer transacted with sufficient frequency and volume in an active market. During the three months ended March 31, 2018 and 2017, the Company had $nil transfers from Level 1 to Level 2 (March 31, 2017 –  $nil). Conversely, assets are transferred from Level 2 to Level 1 when transaction volume and frequency are indicative of an active market. The Company also had $nil transfers from Level 2 to Level 1 during the three months ended March 31, 2018 (March 31, 2017 – $nil).
For segregated funds net assets, the Company had $nil transfers from Level 1 to Level 2 for the three months ended March 31, 2018 (March 31, 2017 – $nil). The Company had $nil transfers from Level 2 to Level 1 for the three months ended March 31, 2018 (March 31, 2017 $1).
Invested assets and segregated funds net assets measured at fair value on the Consolidated Statements of Financial Position using significant unobservable inputs (Level 3)
The Company classifies the fair values of the invested assets and segregated funds net assets as Level 3 if there is no observable market for these assets or, in the absence of an active market, most of the inputs used to determine fair value are based on the Company's own assumptions about market participant assumptions. The Company prioritizes the use of market-based inputs over entity-based assumptions in determining Level 3 fair values and, therefore, the gains and losses in the tables below include changes in fair value due to both observable and unobservable factors.
The following table presents a roll forward of invested assets and segregated funds net assets measured at fair value using significant unobservable inputs (Level 3) for the three months ended March 31, 2018 and 2017.
 
Manulife Financial Corporation – First Quarter 2018 
46

 

For the three months ended
March 31,
2018
 
Balance,
 January 1,
2018
   
Net realized/ unrealized gains (losses) included in net income(1)
   
Net realized/ unrealized gains (losses) included in AOCI(2)
   
Purchases
   
Sales
   
Settlements
   
Transfer
into
Level 3(3)
   
Transfer
out of
Level 3(3)
   
Currency movement
   
Balance,
 March 31, 2018
   
Change in unrealized gains (losses) on assets still held
 
Debt securities
                                                                 
FVTPL
                                                                 
Other government & agency
 
$
239
   
$
-
   
$
-
   
$
13
   
$
(23
)
 
$
(14
)
 
$
-
   
$
-
   
$
18
   
$
233
   
$
-
 
Corporate
   
710
     
(11
)
   
-
     
15
     
(14
)
   
(1
)
   
-
     
(55
)
   
44
     
688
     
(11
)
Residential mortgage/asset-
   backed securities 
 
1
     
6
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
7
     
6
 
Other securitized assets
   
25
     
(1
)
   
-
     
31
     
-
     
-
     
-
     
(25
)
   
-
     
30
     
(1
)
     
975
     
(6
)
   
-
     
59
     
(37
)
   
(15
)
   
-
     
(80
)
   
62
     
958
     
(6
)
AFS
                                                                                       
Other government & agency 
 
46
     
-
     
-
     
1
     
(2
)
   
(4
)
   
-
     
-
     
3
     
44
     
-
 
Corporate
   
89
     
-
     
(1
)
   
5
     
-
     
-
     
-
     
(7
)
   
5
     
91
     
-
 
Residential mortgage/asset-
   backed securities 
 
-
     
-
     
1
     
-
     
-
     
-
     
-
     
-
     
1
     
2
     
-
 
Other securitized assets
   
1
     
-
     
-
     
-
     
-
     
-
     
-
     
(1
)
   
-
     
-
     
-
 
     
136
     
-
     
-
     
6
     
(2
)
   
(4
)
   
-
     
(8
)
   
9
     
137
     
-
 
Public equities
                                                                                       
FVTPL
   
3
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
3
     
-
 
     
3
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
3
     
-
 
Real estate - investment
   property 
 
12,529
     
95
     
-
     
378
     
(108
)
   
-
     
-
     
-
     
245
     
13,139
     
75
 
Other invested assets
   
16,203
     
(1,147
)
   
1
     
920
     
(626
)
   
(174
)
   
-
     
-
     
371
     
15,548
     
(431
)
     
28,732
     
(1,052
)
   
1
     
1,298
     
(734
)
   
(174
)
   
-
     
-
     
616
     
28,687
     
(356
)
Segregated funds net assets 
 
4,255
     
22
     
-
     
35
     
(43
)
   
(7
)
   
3
     
(2
)
   
62
     
4,325
     
13
 
Total
 
$
34,101
   
$
(1,036
)
 
$
1
   
$
1,398
   
$
(816
)
 
$
(200
)
 
$
3
   
$
(90
)
 
$
749
   
$
34,110
   
$
(349
)






For the three months ended
March 31,
2017
 
Balance,
 January 1, 
2017
   
Net realized/ unrealized gains (losses) included in net income(1)
   
Net realized/ unrealized gains (losses) included in AOCI(2)
   
Purchases
   
Sales
   
Settlements
   
Transfer
into
Level 3(3)
   
Transfer
out of
Level 3(3)
   
Currency movement
   
Balance,
 March 31,
 2017
   
Change in unrealized gains (losses) on assets still held
 
Debt securities
                                                                 
FVTPL
                                                                 
Other government & agency 
$
272
   
$
1
   
$
-
   
$
2
   
$
(28
)
 
$
(6
)
 
$
-
   
$
-
   
$
1
   
$
242
   
$
1
 
Corporate
   
651
     
5
     
-
     
26
     
(17
)
   
(8
)
   
24
     
-
     
7
     
688
     
3
 
Residential mortgage/asset-
   backed securities 
 
2
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
2
     
-
 
Commercial mortgage/asset-
   backed securities 
 
6
     
-
     
-
     
-
     
(5
)
   
(1
)
   
-
     
-
     
-
     
-
     
-
 
Other securitized assets
   
35
     
-
     
-
     
-
     
-
     
(3
)
   
-
     
-
     
-
     
32
     
-
 
     
966
     
6
     
-
     
28
     
(50
)
   
(18
)
   
24
     
-
     
8
     
964
     
4
 
AFS
                                                                                       
Other government & agency
   
51
     
-
     
-
     
4
     
(3
)
   
(2
)
   
-
     
-
     
-
     
50
     
-
 
Corporate
   
74
     
-
     
-
     
8
     
(3
)
   
(2
)
   
-
     
-
     
1
     
78
     
-
 
Residential mortgage/asset-
   backed securities 
 
1
     
-
     
(1
)
   
-
     
-
     
-
     
-
     
-
     
1
     
1
     
-
 
Commercial mortgage/asset-
   backed securities 
 
2
     
-
     
-
     
-
     
(1
)
   
(1
)
   
-
     
-
     
-
     
-
     
-
 
Other securitized assets
   
2
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
(1
)
   
1
     
-
 
     
130
     
-
     
(1
)
   
12
     
(7
)
   
(5
)
   
-
     
-
     
1
     
130
     
-
 
Public equities
                                                                                       
FVTPL
   
7
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
7
     
-
 
     
7
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
-
     
7
     
-
 
Real estate - investment
   property 
 
12,756
     
56
     
-
     
178
     
(96
)
   
-
     
-
     
-
     
(47
)
   
12,847
     
51
 
Other invested assets
   
14,849
     
(26
)
   
1
     
879
     
(116
)
   
(197
)
   
-
     
-
     
(46
)
   
15,344
     
(38
)
     
27,605
     
30
     
1
     
1,057
     
(212
)
   
(197
)
   
-
     
-
     
(93
)
   
28,191
     
13
 
Segregated funds net assets 
 
4,574
     
24
     
-
     
20
     
(45
)
   
(1
)
   
-
     
(184
)
   
(18
)
   
4,370
     
20
 
Total
 
$
33,282
   
$
60
   
$
-
   
$
1,117
   
$
(314
)
 
$
(221
)
 
$
24
   
$
(184
)
 
$
(102
)
 
$
33,662
   
$
37
 

(1)
These amounts, except for the amount related to segregated funds net assets, are included in net investment income on the Consolidated Statements of Income.
(2)
These amounts, except for the amount related to segregated funds net assets, are included in AOCI on the Consolidated Statements of Financial Position.
(3)
For assets that are transferred into and/or out of Level 3, the Company uses fair values of the assets at the beginning of period.
Transfers into Level 3 primarily result from securities that were impaired during the periods or securities where a lack of observable market data (versus the previous period) resulted in reclassifying assets into Level 3.  Transfers from Level 3 primarily result from observable market data now being available for the entire term structure of the debt security.
 
Manulife Financial Corporation – First Quarter 2018 
47


Note 4
Derivative and Hedging Instruments

Fair value of derivatives
The following table presents the gross notional amount and fair value of derivative contracts by the underlying risk exposure for derivatives in qualifying hedge accounting relationships and derivatives not designated in qualifying hedge accounting relationships.

       
March 31, 2018
   
December 31, 2017
 
As at
   
Notional
amount
   
Fair value
   
Notional
amount
   
Fair value
 
Type of hedge
Instrument type
 
Assets
   
Liabilities
   
Assets
   
Liabilities
 
Qualifying hedge accounting relationships
                                   
Fair value hedges
Interest rate swaps
 
$
787
   
$
-
   
$
21
   
$
548
   
$
-
   
$
20
 
 
Foreign currency swaps
    86        2        2        84        1        4  
Cash flow hedges
Foreign currency swaps
   
1,806
     
57
     
322
     
1,757
     
20
     
333
 
 
Forward contracts
     144        -        7        165        -        4  
 
Equity contracts 
     203        7        2        125        16        1  
Net investment hedges
Forward contracts
   
625
     
1
     
-
     
-
     
-
     
-
 
Total derivatives in qualifying hedge accounting relationships
   
3,651
     
67
     
354
     
2,679
     
37
     
362
 
                                                   
Derivatives not designated in qualifying hedge accounting relationships
                                               
Interest rate swaps
   
270,668
     
11,368
     
5,648
     
246,270
     
12,984
     
6,251
 
Interest rate futures
   
12,531
     
-
     
-
     
11,551
     
-
     
-
 
Interest rate options
   
10,599
     
301
     
-
     
10,093
     
312
     
-
 
Foreign currency swaps
   
18,020
     
656
     
1,218
     
16,321
     
494
     
1,122
 
Currency rate futures
   
3,695
     
-
     
-
     
3,157
     
-
     
-
 
Forward contracts
   
24,521
     
584
     
168
     
20,341
     
915
     
65
 
Equity contracts
   
15,243
     
831
     
45
     
13,597
     
813
     
22
 
Credit default swaps
   
644
     
14
     
-
     
606
     
14
     
-
 
Equity futures      11,113        -        -        12,158        -        -  
Total derivatives not designated in qualifying hedge accounting relationships
   
367,034
     
13,754
     
7,079
     
334,094
     
15,532
     
7,460
 
Total derivatives
   
$
370,685
   
$
13,821
   
$
7,433
   
$
336,773
   
$
15,569
   
$
7,822
 


The total notional amount of $371 billion (December 31, 2017 – $337 billion) includes $122 billion (December 31, 2017 – $114 billion) related to derivatives utilized in the Company's variable annuity guarantee dynamic hedging and macro equity risk hedging programs. Due to the Company's variable annuity hedging practices, a large number of trades are in offsetting positions, resulting in materially lower net fair value exposure to the Company than what the gross notional amount would suggest.
 
The following table presents fair value of the derivative instruments by remaining term to maturity. Fair values disclosed below do not incorporate the impact of master netting agreements (refer to note 6).

 
Remaining term to maturity
     
As at March 31, 2018
Less than
1 year
 
1 to 3
years
 
3 to 5
years
 
Over 5
years
 
Total
 
Derivative assets
 
$
523
   
$
761
   
$
899
   
$
11,638
   
$
13,821
 
Derivative liabilities
   
278
     
170
     
244
     
6,741
     
7,433
 
 
 
Remaining term to maturity
         
As at December 31, 2017
Less than
1 year
 
1 to 3
years
 
3 to 5
years
 
Over 5
years
 
Total
 
Derivative assets
 
$
605
   
$
822
   
$
889
   
$
13,253
   
$
15,569
 
Derivative liabilities
   
224
     
149
     
168
     
7,281
     
7,822
 

 
 
Manulife Financial Corporation – First Quarter 2018 
48

The following table presents fair value of the derivative contracts within the fair value hierarchy.

As at March 31, 2018
Fair value
 
Level 1
 
Level 2
 
Level 3
 
Derivative assets
               
Interest rate contracts
 
$
12,228
   
$
-
   
$
11,610
   
$
618
 
Foreign exchange contracts
   
741
     
-
     
735
     
6
 
Equity contracts
   
838
     
-
     
788
     
50
 
Credit default swaps
   
14
     
-
     
14
     
-
 
Total derivative assets
 
$
13,821
   
$
-
   
$
13,147
   
$
674
 
Derivative liabilities
                               
Interest rate contracts
 
$
5,806
   
$
-
   
$
5,440
   
$
366
 
Foreign exchange contracts
   
1,580
     
-
     
1,579
     
1
 
Equity contracts
   
47
     
-
     
31
     
16
 
Total derivative liabilities
 
$
7,433
   
$
-
   
$
7,050
   
$
383
 
 
As at December 31, 2017
Fair value
 
Level 1
 
Level 2
 
Level 3
 
Derivative assets
                               
Interest rate contracts
 
$
14,199
   
$
-
   
$
13,181
   
$
1,018
 
Foreign exchange contracts
   
527
     
-
     
527
     
-
 
Equity contracts
   
829
     
-
     
768
     
61
 
Credit default swaps
   
14
     
-
     
14
     
-
 
Total derivative assets
 
$
15,569
   
$
-
   
$
14,490
   
$
1,079
 
Derivative liabilities
                               
Interest rate contracts
 
$
6,309
   
$
-
   
$
6,012
   
$
297
 
Foreign exchange contracts
   
1,490
     
-
     
1,490
     
-
 
Equity contracts
   
23
     
-
     
10
     
13
 
Total derivative liabilities
 
$
7,822
   
$
-
   
$
7,512
   
$
310
 


The following table presents a roll forward for the net derivative contracts measured at fair value using significant unobservable inputs (Level 3).

For the three months ended March 31,
 
2018
   
2017
 
Balance as at January 1,
 
$
769
   
$
163
 
Net realized/unrealized gains (losses) included in:
               
Net income(1)
   
(445
)
   
56
 
OCI(2)
   
(18
)
   
(10
)
Purchases
   
6
     
31
 
Settlements
   
30
     
9
 
Transfers
               
Into Level 3(3)
   
-
     
-
 
Out of Level 3(3)
   
(61
)
   
(68
)
Currency movement
   
10
     
2
 
Balance as at March 31
 
$
291
   
$
183
 
Change in unrealized gains (losses) on instruments still held
 
$
(422
)
 
$
95
 
(1)
These amounts are included in investment income on the Consolidated Statements of Income.
(2)
These amounts are included in AOCI on the Consolidated Statements of Financial Position.
(3)
For derivatives transferred into and out of Level 3, the Company uses the fair value of the items at the end and beginning of the period, respectively. Transfers into Level 3 occur when the inputs used to price the assets and liabilities lack observable market data (versus the previous period). Transfers out of Level 3 occur when the inputs used to price the assets and liabilities become available from observable market data.
 

Note 5
Insurance and Investment Contract Liabilities

(a)
Insurance and investment contracts
The Company monitors experience and reviews the assumptions used in the calculation of insurance and investment contract liabilities on an ongoing basis to ensure they appropriately reflect future expected experience and any changes in the risk profile of the business.  Any changes to the methods and assumptions used in projecting future asset and liability cash flows will result in a change in insurance and investment contract liabilities.
For the three months ended March 31, 2018, changes in assumptions and model enhancements did not impact insurance and investment contract liabilities or net income attributed to shareholders (March 31, 2017 - no changes in assumptions and model enhancements).
 
 
Manulife Financial Corporation – First Quarter 2018 
49

(b)
Investment contracts – Fair value measurement
As at March 31, 2018, fair value of the investment contract liabilities measured at fair value was $675 (December 31, 2017 – $639). Carrying value and fair value of the investment contract liabilities measured at amortized cost were $2,486 and $2,774, respectively (December 31, 2017 – $2,487 and $2,787, respectively).
(c)
Gross claims and benefits
The following table presents a breakdown of gross claims and benefits for the three months ended March 31, 2018 and 2017.

For the three months ended March 31,
 
2018
   
2017
 
Death, disability and other claims
 
$
3,885
   
$
3,817
 
Maturity and surrender benefits
   
1,797
     
1,615
 
Annuity payments
   
1,009
     
1,115
 
Policyholder dividends and experience rating refunds
   
323
     
297
 
Net transfers from segregated funds
   
(367
)
   
(241
)
Total
 
$
6,647
   
$
6,603
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Note 6
Risk Management

The Company's policies and procedures for managing risk related to financial instruments and insurance contracts can be found in note 10 of the Company's 2017 Annual Consolidated Financial Statements as well as the shaded tables and text in the "Risk Management" section of the Company's Management Discussion and Analysis ("MD&A") in the 2017 Annual Report.
(a)
Risk disclosures included in the First Quarter's MD&A
Market risk sensitivities related to variable annuity and segregated fund guarantees, publicly traded equity performance risk and interest rate, spread risk and alternative long-duration asset performance risk are disclosed in sections D1 to D5 of the First Quarter 2018 Management Discussion and Analysis.  These disclosures are in accordance with IFRS 7 "Financial Instruments: Disclosures" and IAS 34 "Interim Financial Reporting", and are an integral part of these Interim Consolidated Financial Statements.
(b)
Credit risk
(i)
Credit quality
The credit quality of commercial mortgages and private placements is assessed at least annually by using an internal rating based on regular monitoring of credit related exposures, considering both qualitative and quantitative factors.

The following table presents the credit quality and carrying value of the commercial mortgages and private placements.
As at March 31, 2018
 
AAA
   
AA
       
A
 
BBB
   
BB
   
B and lower
   
Total
 
Commercial mortgages
                                           
Retail
 
$
112
   
$
1,512
   
$
4,373
   
$
2,002
   
$
45
   
$
56
   
$
8,100
 
Office
   
58
     
1,384
     
4,749
     
1,792
     
70
     
6
     
8,059
 
Multi-family residential
   
481
     
1,432
     
1,934
     
712
     
-
     
-
     
4,559
 
Industrial
   
31
     
379
     
1,525
     
459
     
144
     
-
     
2,538
 
Other
   
358
     
346
     
1,038
     
1,077
     
14
     
-
     
2,833
 
Total commercial mortgages
   
1,040
     
5,053
     
13,619
     
6,042
     
273
     
62
     
26,089
 
Agricultural mortgages
   
-
     
156
     
-
     
412
     
24
     
-
     
592
 
Private placements
   
1,123
     
4,247
     
12,436
     
13,596
     
838
     
1,133
     
33,373
 
Total
 
$
2,163
   
$
9,456
   
$
26,055
   
$
20,050
   
$
1,135
   
$
1,195
   
$
60,054
 
                                                         
 
Manulife Financial Corporation – First Quarter 2018 
50

 
As at December 31, 2017
 
AAA
   
AA
       
A
 
 
BBB
   
BB
   
B and lower
   
Total
 
Commercial mortgages
                                           
Retail
 
$
110
   
$
1,517
   
$
4,363
   
$
2,050
   
$
44
   
$
57
   
$
8,141
 
Office
   
57
     
1,272
     
4,635
     
1,647
     
70
     
28
     
7,709
 
Multi-family residential
   
523
     
1,395
     
1,805
     
726
     
-
     
-
     
4,449
 
Industrial
   
33
     
386
     
1,542
     
477
     
145
     
-
     
2,583
 
Other
   
362
     
331
     
1,012
     
973
     
14
     
-
     
2,692
 
Total commercial mortgages
   
1,085
     
4,901
     
13,357
     
5,873
     
273
     
85
     
25,574
 
Agricultural mortgages
   
-
     
159
     
-
     
405
     
25
     
-
     
589
 
Private placements
   
1,038
     
4,246
     
11,978
     
13,160
     
717
     
993
     
32,132
 
Total
 
$
2,123
   
$
9,306
   
$
25,335
   
$
19,438
   
$
1,015
   
$
1,078
   
$
58,295
 

The company assess credit quality of residential mortgages and loans to Bank clients at least annually with the loan status as performing or non-performing being the key credit quality indicator.
The following table presents the carrying value of residential mortgages and loans to Bank clients.

As at
 
March 31, 2018
   
December 31, 2017
 
   
Insured
   
Uninsured
   
Total
   
Insured
   
Uninsured
   
Total
 
Residential mortgages
                                   
Performing
 
$
7,192
   
$
11,638
   
$
18,830
   
$
7,256
   
$
11,310
   
$
18,566
 
Non-performing(1)
   
11
     
5
     
16
     
4
     
9
     
13
 
Loans to Bank clients
                                               
Performing
   
n/a
     
1,769
     
1,769
     
n/a
     
1,734
     
1,734
 
Non-performing(1)
   
n/a
     
3
     
3
     
n/a
     
3
     
3
 
Total
 
$
7,203
   
$
13,415
   
$
20,618
   
$
7,260
   
$
13,056
   
$
20,316
 



(1)
Non-performing refers to assets that are 90 days or more past due if uninsured and 365 days or more if insured.
 
(ii)  Past due or credit impaired financial assets
The following table presents carrying value of financial assets which are either past due but not impaired or impaired and the allowance for losses.

 
Past due but not impaired
         
As at March 31, 2018
Less than 90
days
 
90 days and
greater
 
Total
 
Total impaired
 
Allowance for
losses
 
Debt securities
                   
FVTPL
 
$
157
   
$
-
   
$
157
   
$
23
   
$
-
 
AFS
   
2
     
2
     
4
     
1
     
-
 
Private placements
   
165
     
-
     
165
     
41
     
40
 
Mortgages and loans to Bank clients
   
75
     
-
     
75
     
72
     
40
 
Other financial assets
   
22
     
32
     
54
     
1
     
-
 
Total
 
$
421
   
$
34
   
$
455
   
$
138
   
$
80
 
 
 
Past due but not impaired
                 
As at December 31, 2017
Less than 90
days
 
90 days and
greater
 
Total
 
Total impaired
 
Allowance for
losses
 
Debt securities
                                       
FVTPL
 
$
-
   
$
-
   
$
-
   
$
45
   
$
-
 
AFS
   
104
     
2
     
106
     
1
     
-
 
Private placements
   
363
     
-
     
363
     
40
     
39
 
Mortgages and loans to Bank clients
   
76
     
16
     
92
     
86
     
46
 
Other financial assets
   
46
     
26
     
72
     
1
     
-
 
Total
 
$
589
   
$
44
   
$
633
   
$
173
   
$
85
 
(c)
Securities lending, repurchase and reverse repurchase transactions
As at March 31, 2018, the Company had loaned securities (which are included in invested assets), with a market value of $1,921 (December 31, 2017 – $1,563). The Company holds collateral with a current market value that exceeds the value of securities lent in all cases.
 

Manulife Financial Corporation – First Quarter 2018 
51


 
As at March 31, 2018, the Company had engaged in reverse repurchase transactions of $360 (December 31, 2017 – $230) which are recorded as short-term receivables. In addition, the Company had engaged in repurchase transactions of $362 as at March 31, 2018 (December 31, 2017 – $228) which are recorded as payables.
(d)
Credit default swaps
The Company replicates exposure to specific issuers by selling credit protection via credit default swaps ("CDSs") to complement its cash debt securities investing.  The Company does not write CDS protection in excess of its government bond holdings.
The following table presents details of the CDS protection sold by type of contract and external agency rating for the underlying reference security.

As at March 31, 2018
     
Notional
amount(2)
 
Fair value
 
Weighted
average maturity
(in years)(3)
 
Single name CDSs(1)
                 
Corporate debt
                 
AAA
       
$
13
   
$
-
     
-
 
AA
         
24
     
1
     
3
 
             443        10        3  
BBB
           
164
     
3
     
2
 
Total single name CDSs
         
$
644
   
$
14
     
3
 
Total CDS protection sold
         
$
644
   
$
14
     
3
 
As at December 31, 2017
       
Notional
amount(2)
 
Fair value
 
 
Weighted
average maturity
(in years)(3)
 
Single name CDSs(1)
                               
Corporate debt
                               
AAA
         
$
13
   
$
-
     
1
 
AA
           
35
     
1
     
2
 
A
             408        10        3  
BBB
           
150
     
3
     
2
 
Total single name CDSs
         
$
606
   
$
14
     
3
 
Total CDS protection sold
         
$
606
   
$
14
     
3
 



(1)
Rating agency designations are based on S&P where available followed by Moody's, DBRS and Fitch. If no rating is available from a rating agency, an internally developed rating is used.
(2)
Notional amounts represent the maximum future payments the Company would have to pay its counterparties assuming a default of the underlying credit and zero recovery on the underlying issuer obligation.
(3)
The weighted average maturity of the CDS is weighted based on notional amounts.
The Company held no purchased credit protection as at March 31, 2018 and December 31, 2017.
(d)
Derivatives
The Company's point-in-time exposure to losses related to credit risk of a derivative counterparty is limited to the amount of any net gains that may have accrued with a particular counterparty. Gross derivative counterparty exposure is measured as the total fair value (including accrued interest) of all outstanding contracts in a gain position excluding any offsetting contracts in a loss position and the impact of collateral on hand.  The Company seeks to limit the risk of credit losses from derivative counterparties by: using investment grade counterparties; entering into master netting arrangements which permit the offsetting of contracts in a loss position in the case of a counterparty default; and entering into Credit Support Annex agreements, whereby collateral must be provided when the exposure exceeds a certain threshold.
All contracts are held with counterparties rated BBB+ or higher. As at March 31, 2018, the percentage of the Company's derivative exposure which was with counterparties rated AA- or higher amounted to 20 per cent (December 31, 2017 – 20 per cent). As at March 31, 2018, the largest single counterparty exposure, without taking into account the impact of master netting agreements or the benefit of collateral held, was $2,238 (December 31, 2017 – $2,629). The net exposure to this counterparty, after taking into account master netting agreements and the fair value of collateral held, was $nil (December 31, 2017 – $nil).
 
Manulife Financial Corporation – First Quarter 2018 
52

 
(f)
Offsetting financial assets and financial liabilities
Certain derivatives, securities lent and repurchase agreements have conditional offset rights. The Company does not offset these financial instruments in the Consolidated Statements of Financial Position, as the rights of offset are conditional.  In the case of derivatives, collateral is collected from and pledged to counterparties and clearing houses to manage credit risk exposure in accordance with Credit Support Annexes to swap agreements and clearing agreements. Under master netting agreements, the Company has a right of offset in the event of default, insolvency, bankruptcy or other early termination.
In the case of reverse repurchase and repurchase transactions, additional collateral may be collected from or pledged to counterparties to manage credit exposure according to bilateral reverse repurchase or repurchase agreements. In the event of default by a counterparty, the Company is entitled to liquidate the collateral held to offset against the same counterparty's obligation.
The following table presents the effect of conditional master netting and similar arrangements.  Similar arrangements may include global master repurchase agreements, global master securities lending agreements, and any related rights to financial collateral.

     
Related amounts not set off in the Consolidated Statements of Financial Position
         
As at March 31, 2018
Gross amounts of financial instruments presented in the Consolidated Statements of Financial Position(1)
 
Amounts subject to an enforceable master netting arrangement or similar agreements
 
Financial and cash collateral pledged (received)(2)
 
Net amount including financing trusts(3)
 
Net amounts excluding financing trusts
 
Financial assets
                   
Derivative assets
 
$
14,353
   
$
(6,239
)
 
$
(7,822
)
 
$
292
   
$
292
 
Securities lending
   
1,921
     
-
     
(1,921
)
   
-
     
-
 
Reverse repurchase agreements
   
360
     
(180
)
   
(180
)
   
-
     
-
 
Total financial assets
 
$
16,634
   
$
(6,419
)
 
$
(9,923
)
 
$
292
   
$
292
 
Financial liabilities
                                       
Derivative liabilities
 
$
(8,265
)
 
$
6,239
   
$
1,803
   
$
(223
)
 
$
(39
)
Repurchase agreements
   
(362
)
   
181
     
181
     
-
     
-
 
Total financial liabilities
 
$
(8,627
)
 
$
6,420
   
$
1,984
   
$
(223
)
 
$
(39
)
         
 
Related amounts not set off in the Consolidated Statements of Financial Position
                 
As at December 31, 2017
Gross amounts of financial instruments presented in the Consolidated Statements of Financial Position(1)
 
Amounts subject to an enforceable master netting arrangement or similar agreements
 
Financial and cash collateral pledged (received)(2)
 
Net amount including financing trusts(3)
 
Net amounts excluding financing trusts
 
Financial assets
                                       
Derivative assets
 
$
16,204
   
$
(6,714
)
 
$
(9,395
)
 
$
95
   
$
95
 
Securities lending
   
1,563
     
-
     
(1,563
)
   
-
     
-
 
Reverse repurchase agreements
   
230
     
(46
)
   
(184
)
   
-
     
-
 
Total financial assets
 
$
17,997
   
$
(6,760
)
 
$
(11,142
)
 
$
95
   
$
95
 
Financial liabilities
                                       
Derivative liabilities
 
$
(8,649
)
 
$
6,714
   
$
1,718
   
$
(217
)
 
$
(30
)
Repurchase agreements
   
(228
)
   
46
     
182
     
-
     
-
 
Total financial liabilities
 
$
(8,877
)
 
$
6,760
   
$
1,900
   
$
(217
)
 
$
(30
)

(1)
Financial assets and liabilities in the above table include accrued interest of $542 and $832 respectively (December 31, 2017 – $638 and $827 respectively).
(2)
Financial and cash collateral excludes over-collateralization. As at March 31, 2018, the Company was over-collateralized on OTC derivative assets, OTC derivative liabilities, securities lending and reverse purchase agreements and repurchase agreements in the amounts of $418, $504, $102 and $3, respectively (December 31, 2017 – $743, $382, $79 and nil respectively). As at March 31, 2018, collateral pledged (received) does not include collateral in transit on OTC instruments or include initial margin on exchange traded contracts or cleared contracts.
(3)
Includes derivative contracts entered between the Company and its financing trusts which it does not consolidate. The Company does not exchange collateral on derivative contracts entered with these trusts.

 
Manulife Financial Corporation – First Quarter 2018 
53

 
Certain of the Company's credit linked note assets and variable surplus note liabilities have unconditional offset rights. Under netting agreements, the Company has rights of offset including in the event of the Company's default, insolvency, or bankruptcy. These financial instruments are offset in the Company's Consolidated Statements of Financial Position.
A credit linked note is a security that allows the issuer to transfer a specific credit risk to the buyer. A surplus note is a subordinated debt obligation that often qualifies as surplus (the U.S. statutory equivalent of equity) by some U.S. state insurance regulators. Interest payments on surplus notes are made after all other contractual payments are made. The following table presents the effect of unconditional netting.

As at March 31, 2018
Gross amounts of financial instruments
 
Amounts subject to an enforceable netting arrangement
 
Net amounts of financial instruments presented in the Consolidated Statements of Financial Position
 
Credit linked note(1)
 
$
520
   
$
(520
)
 
$
-
 
Variable surplus note
   
(520
)
   
520
     
-
 
As at December 31, 2017
Gross amounts of financial instruments
 
Amounts subject to an enforceable netting arrangement
 
 
Net amounts of financial instruments presented in the Consolidated Statements of Financial Position
 
Credit linked note(1)
 
$
461
   
$
(461
)
 
$
-
 
Variable surplus note
   
(461
)
   
461
     
-
 

(1)
In 2017, the Company entered into a twenty-year financing facility agreement with a third party, agreeing to issue variable surplus notes in exchange for an equal amount of credit linked notes. These notes are held to support John Hancock Life Insurance Company (USA) ("JHUSA") excess reserves under U.S. National Association of Insurance Commissioners' Model Regulation XXX. In certain scenarios, the credit linked note will be drawn upon by the Company which will issue fixed surplus notes equal to the draw payment received. The third party has agreed to fund any such payment under the credit-linked notes in return for a fee.  As March 31, 2018, the Company had nil fixed surplus notes outstanding.

 

Note 7
Long-Term Debt

(a)
Carrying value of long-term debt instruments

             
March 31,
   
December 31,
 
As at
Issue date
Maturity date
 
Par value
   
2018
   
2017
 
4.70% Senior notes(1)
June 23, 2016
June 23, 2046
 
US$1,000
   
$
1,281
   
$
1,246
 
5.375% Senior notes(1)
March 4, 2016
March 4, 2046
 
US$750
     
954
     
928
 
3.527% Senior notes(1)
December 2, 2016
December 2, 2026
 
US$270
     
347
     
338
 
4.150% Senior notes(1)
March 4, 2016
March 4, 2026
 
US$1,000
     
1,281
     
1,246
 
4.90% Senior notes(1)
September 17, 2010
September 17, 2020
 
US$500
     
643
     
626
 
5.505% Medium term notes
June 26, 2008
June 26, 2018
 
$400
     
400
     
400
 
Total
             
$
4,906
   
$
4,784
 



(1)
These U.S. dollar senior notes have been designated as hedges of the Company's net investment in its U.S. operations and reduces the earnings volatility that would otherwise arise from the re-measurement of these senior notes into Canadian dollars.
(b)
Fair value measurement
Fair value of a long-term debt instrument is determined using quoted market prices where available (Level 1).  When quoted market prices are not available, fair value is determined with reference to quoted prices of a debt instrument with similar characteristics or estimated using discounted cash flows using observable market rates (Level 2).
Long-term debt is measured at amortized cost in the Consolidated Statements of Financial Position. As at March 31, 2018, fair value of long-term debt was $5,147 (December 31, 2017 – $5,186). Long-term debt was categorized in Level 2 of the fair value hierarchy (December 31, 2017 – Level 2).
 
 
Manulife Financial Corporation – First Quarter 2018 
54

 

Note 8
Capital Instruments

(a)
Carrying value of capital instruments

As at
Issue date
 
Earliest par redemption date
 
Maturity date
 
Par value
   
March 31,
2018
   
December 31,
2017
 
7.535% MFCT II Senior debenture notes
July 10, 2009
 
December 31, 2019
 
December 31, 2108
 
$1,000
   
$
1,000
   
$
1,000
 
JHFC Subordinated notes
December 14, 2006
  n/a  
December 15, 2036
 
$650
     
647
     
647
 
4.061% MFC Subordinated notes
February 24, 2017
 
February 24, 2027
 
February 24, 2032
 
US$750
     
961
     
935
 
3.00% MFC Subordinated notes
November 21, 2017
 
November 21, 2024
 
November 21, 2029
 
S$500
     
489
     
467
 
3.049% MFC Subordinated debentures
August 18, 2017
 
August 20, 2024
 
August 20, 2029
 
$750
     
746
     
746
 
3.181% MLI Subordinated debentures
November 20, 2015
 
November 22, 2022
 
November 22, 2027
 
$1,000
     
997
     
996
 
3.85% MFC Subordinated notes
May 25, 2016
 
May 25, 2021
 
May 25, 2026
 
S$500
     
490
     
467
 
2.389% MLI Subordinated debentures
June 1, 2015
 
January 5, 2021
 
January 5, 2026
 
$350
     
349
     
349
 
2.10% MLI Subordinated debentures
March 10, 2015
 
June 1, 2020
 
June 1, 2025
 
$750
     
748
     
748
 
2.64% MLI Subordinated debentures
December 1, 2014
 
January 15, 2020
 
January 15, 2025
 
$500
     
499
     
499
 
2.811% MLI Subordinated debentures
February 21, 2014
 
February 21, 2019
 
February 21, 2024
 
$500
     
500
     
499
 
7.375% JHUSA Surplus notes
February 25, 1994
  n/a  
February 15, 2024
 
US$450
     
599
     
584
 
2.926% MLI Subordinated debentures
November 29, 2013
 
November 29, 2018
 
November 29, 2023
 
$250
     
250
     
250
 
2.819% MLI Subordinated debentures (1)
February 25, 2013
 
February 26, 2018
 
February 26, 2023
 
$200
     
-
     
200
 
Total
                     
$
8,275
   
$
8,387
 
(1)
MLI redeemed in full the 2.819% subordinated debentures at par, on February 26, 2018, the earliest par redemption date.
(b)
Fair value measurement
Fair value of capital instruments is determined using quoted market prices where available (Level 1). When quoted market prices are not available fair value is determined with reference to quoted prices of a debt instrument with similar characteristics or estimated using discounted cash flows using observable market rates (Level 2).
Capital instruments are measured at amortized cost in the Consolidated Statements of Financial Position. As at March 31, 2018, fair value of capital instruments was $8,437 (December 31, 2017 – $8,636). Capital instruments were categorized in Level 2 of the fair value hierarchy (December 31, 2017 – Level 2).


Note 9
Share Capital and Earnings Per Share

(a)
Preferred shares
The changes in issued and outstanding preferred shares are as follows.

   
2018
   
2017
 
For the periods ended March 31,
 
Number of shares
(in millions)
   
Amount
   
Number of shares
(in millions)
   
Amount
 
Balance, January 1
   
146
   
$
3,577
     
146
   
$
3,577
 
Issued, Class 1 shares, Series 25(1)
   
10
     
250
     
-
     
-
 
Issuance costs, net of tax
   
-
     
(5
)
   
-
     
-
 
Balance, March 31
   
156
   
$
3,822
     
146
   
$
3,577
 




(1)
On February 20, 2018, MFC issued 10 million of Non-cumulative Rate Reset Class 1 Shares Series 25 at a price of $25 per share to raise gross proceeds of $250.
 
 
Manulife Financial Corporation – First Quarter 2018 
55

 
The following table presents additional information on the preferred shares outstanding as at March 31, 2018.

As at March 31, 2018
Issue date
Annual
dividend rate(1)
 
Earliest redemption
date(2)
   
Number of
shares
(in millions)
   
Face
amount
   
Net
amount(3)
 
Class A preferred shares
                         
    Series 2
February 18, 2005
   
4.65
%
   
n/a
     
14
   
$
350
   
$
344
 
    Series 3
January 3, 2006
   
4.50
%
   
n/a
     
12
     
300
     
294
 
Class 1 preferred shares
                                       
    Series 3(4),(5)
March 11, 2011
   
2.178
%
June 19, 2021
     
6
     
158
     
155
 
    Series 4
June 20, 2016
floating(6)
   
n/a
     
2
     
42
     
41
 
    Series 5(4),(5)
December 6, 2011
   
3.891
%
December 19, 2021
     
8
     
200
     
195
 
    Series 7(4),(5),(7)
February 22, 2012
   
4.312
%
March 19, 2022
     
10
     
250
     
244
 
    Series 9(4),(5)
May 24, 2012
   
4.351
%
September 19, 2022
     
10
     
250
     
244
 
    Series 11(4),(5),(7)
December 4, 2012
   
4.731
%
March 19, 2023
     
8
     
200
     
196
 
    Series 13(4),(5)
June 21, 2013
   
3.80
%
September 19, 2018
     
8
     
200
     
196
 
    Series 15(4),(5)
February 25, 2014
   
3.90
%
June 19, 2019
     
8
     
200
     
195
 
    Series 17(4),(5)
August 15, 2014
   
3.90
%
December 19, 2019
     
14
     
350
     
343
 
    Series 19(4),(5)
December 3, 2014
   
3.80
%
March 19, 2020
     
10
     
250
     
246
 
    Series 21(4),(5)
February 25, 2016
   
5.60
%
June 19, 2021
     
17
     
425
     
417
 
    Series 23(4),(5)
November 22, 2016
   
4.85
%
March 19, 2022
     
19
     
475
     
467
 
    Series 25(4),(5)
February 20, 2018
   
4.70
%
June 19, 2023
     
10
     
250
     
245
 
Total
                     
156
   
$
3,900
   
$
3,822
 


(1)
Holders of Class A and Class 1 preferred shares are entitled to receive non-cumulative preferential cash dividends on a quarterly basis, as and when declared by the Board of Directors.
(2)
Redemption of all preferred shares is subject to regulatory approval. With the exception of Class A Series 2, Class A Series 3 and Class 1 Series 4 preferred shares, MFC may redeem each series, in whole or in part, at par, on the earliest redemption date or every five years thereafter. Class A Series 2 and Series 3 preferred shares are past their respective earliest redemption date and MFC may redeem these shares, in whole or in part, at par at any time, subject to regulatory approval, as noted. MFC may redeem the Class 1 Series 4, in whole or in part, at any time, at $25.00 per share if redeemed on June 19, 2021 and on June 19 every five years thereafter, or at $25.50 per share if redeemed on any other date after June 19, 2016, subject to regulatory approval, as noted.
(3)
Net of after-tax issuance costs.
(4)
On the earliest redemption date and every five years thereafter, the annual dividend rate will be reset to the five year Government of Canada bond yield plus a yield specified for each series. The specified yield for Class 1 shares is: Series 3 – 1.41%, Series 5 – 2.90%, Series 7 – 3.13%, Series 9 – 2.86%, Series 11 – 2.61%, Series 13 – 2.22%, Series 15 – 2.16%, Series 17 – 2.36%, Series 19 – 2.30%, Series 21 – 4.97%, Series 23 – 3.83% and Series 25 – 2.55%.
(5)
On the earliest redemption date and every five years thereafter, Class 1 preferred shares are convertible at the option of the holder into a new series that is one number higher than their existing series, and the holders are entitled to non-cumulative preferential cash dividends, payable quarterly if and when declared by the Board of Directors, at a rate equal to the three month Government of Canada Treasury bill yield plus the rate specified in footnote 4 above.
(6)
The floating dividend rate for the Class 1 Shares Series 4 will equal the three month Government of Canada Treasury bill yield plus 1.41%.
(7)
MFC did not exercise its right to redeem all or any of the outstanding Class 1 Shares Series 11 on March 19, 2018 (the earliest redemption date). Dividend rate for Class 1 Shares Series 11 was reset as specified in footnote 4 above to an annual fixed rate of 4.731% for a five year period commencing on March 20, 2018.
 
(b)
Common shares
 
As at March 31, 2018, there were 26 million outstanding stock options and deferred share units that entitle the holder to receive common shares or payment in cash or common shares, at the option of the holder (December 31, 2017 – 27 million).

For the
three months ended
 
year ended
 
Number of common shares (in millions)
March 31, 2018
 
December 31, 2017
 
Balance, beginning of period
   
1,982
     
1,975
 
Issued on exercise of stock options and deferred share units
   
1
     
7
 
Balance, end of period
   
1,983
     
1,982
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Manulife Financial Corporation – First Quarter 2018 
56


 
The following is a reconciliation of the denominator (number of shares) in the calculation of basic and diluted earnings per share.
For the three months ended March 31,
 
2018
   
2017
 
Weighted average number of common shares (in millions)
   
1,983
     
1,976
 
Dilutive stock-based awards(1) (in millions)
   
6
     
8
 
Weighted average number of diluted common shares (in millions)
   
1,989
     
1,984
 
(1)
The dilutive effect of stock-based awards was calculated using the treasury stock method.  This method calculates the number of incremental shares by assuming the outstanding stock-based awards are (i) exercised and (ii) then reduced by the number of shares assumed to be repurchased from the issuance proceeds, using the average market price of MFC common shares for the period.
(c)
Earnings per share
The following table presents basic and diluted earnings per common share of the Company.

For the three months ended March 31,
 
2018
   
2017
 
Basic earnings per common share
 
$
0.67
   
$
0.66
 
Diluted earnings per common share
   
0.67
     
0.66
 


Note 10
Revenue from Service Contracts

Other revenue and net investment income includes revenue from service contracts with customers of $2,051 (1Q2017 – $1,971) and $79 (1Q2017 – $91), respectively. Service revenues included in other revenue are earned from proprietary and third-party investment funds, retirement plans, group benefit plans and other arrangements, and include fees for investment management services, administrative services, distribution services and related activities. Service revenue included in net investment income includes real estate management services provided to tenants of the Company's investment properties. The Company's service contracts generally impose single performance obligations, each consisting of a series of similar related services for each customer.
The Company's performance obligations within service arrangements are generally satisfied over time as the customer simultaneously receives and consumes the benefits of the services rendered, measured using an output method. Fees typically include variable consideration and the related revenue is recognized to the extent that it is highly probable that a significant reversal in the amount of cumulative revenue recognized will not occur when the uncertainty is subsequently resolved.
Asset based fees vary with asset values of accounts under management, subject to market conditions and investor behaviors beyond the Company's control. Transaction processing and administrative fees vary with activity volume, also beyond the Company's control. Some fees, including distribution fees, are based on account balances and transaction volume. Fees related to account values and transaction volumes are measured daily. Real estate management service fees include fixed portions plus recovery of variable costs of services rendered to tenants. Fees related to services provided are generally recognized as services are rendered, which is when it becomes highly probable that no significant reversal of cumulative revenue recognized will occur. The Company has determined that its service contracts have no significant financing components as fees are collected monthly.
 
 
 

Manulife Financial Corporation – First Quarter 2018 
57


 
Revenues from Service Contracts
The following tables disclose revenues from service contracts disaggregated by service lines and reporting segments. Refer to Note 13.

For the three months ended March 31, 2018
Asia
 
Canada
 
U.S.
 
Global
WAM
 
Corporate
and Other
 
Total
 
Investment management and other related fees
 
$
117
   
$
214
   
$
93
   
$
805
   
$
(58
)
 
$
1,171
 
Transaction processing, administration, and service fees
   
49
     
47
     
52
     
362
     
2
     
512
 
Distribution fees and other
   
47
     
3
     
151
     
177
     
(10
)
   
368
 
Total included in other revenue
   
213
     
264
     
296
     
1,344
     
(66
)
   
2,051
 
Real estate management services reported in net investment income
   
7
     
41
     
30
     
-
     
1
     
79
 
Total
 
$
220
   
$
305
   
$
326
   
$
1,344
   
$
(65
)
 
$
2,130
 
                                                 
For the three months ended March 31, 2017
Asia
 
Canada
 
U.S.
 
Global
WAM
 
Corporate
and Other
 
Total
 
Investment management and other related fees
 
$
98
   
$
209
   
$
106
   
$
744
   
$
(61
)
 
$
1,096
 
Transaction processing, administration, and service fees
   
70
     
48
     
55
     
345
     
1
     
519
 
Distribution fees and other
   
26
     
12
     
178
     
168
     
(28
)
   
356
 
Total included in other revenue
   
194
     
269
     
339
     
1,257
     
(88
)
   
1,971
 
Real estate management services reported in net investment income
   
3
     
43
     
44
     
-
     
1
     
91
 
Total
 
$
197
   
$
312
   
$
383
   
$
1,257
   
$
(87
)
 
$
2,062
 

Service Contract Balances
Differences in timing of revenue recognition and cash collections result in receivables from service contracts which are not significant. Amounts due to the Company primarily consist of fees deducted from funds under management by the Company. They are generally billed and collected within a short period and are not subject to conditions other than the passage of time. Fees are generally not collected in advance of performance. The Company has no significant contract assets or contract liabilities.

Note 11
Employee Future Benefits

The Company maintains a number of pension plans, both defined benefit and defined contribution, and retiree welfare plans for eligible employees and agents. Information about the cost of the Company's material pension and retiree welfare plans in the U.S. and Canada is as follows.

   
Pension plans
   
Retiree welfare plans
 
For the three months ended March 31,
 
2018
   
2017
   
2018
   
2017
 
Defined benefit current service cost
 
$
10
   
$
13
   
$
-
   
$
-
 
Defined benefit administrative expenses
   
2
     
1
     
-
     
-
 
Past service cost amendment(1)
   
8
     
-
     
-
     
-
 
Service cost
   
20
     
14
     
-
     
-
 
Interest on net defined benefit (asset) liability
   
3
     
4
     
1
     
1
 
Defined benefit cost
   
23
     
18
     
1
     
1
 
Defined contribution cost
   
22
     
22
     
-
     
-
 
Net benefit cost
 
$
45
   
$
40
   
$
1
   
$
1
 






(1)
Past service cost amendment includes $8, reflecting a surplus sharing agreement between the Company and certain legacy employees in Canada, which received regulatory approval in 2018.
 
 
 
 

 
Manulife Financial Corporation – First Quarter 2018 
58


 

Note 12
Commitments and Contingencies

(a)
Legal proceedings
The Company is regularly involved in legal actions, both as a defendant and as a plaintiff. The legal actions where the Company is a party ordinarily relate to its activities as a provider of insurance protection or wealth management products, reinsurance, or its capacity as an investment adviser, employer, or taxpayer. Other life insurers and asset managers, operating in the jurisdictions in which the Company does business, have been subject to a wide variety of other types of actions, some of which resulted in substantial judgments or settlements against the defendants; it is possible that the Company may become involved in similar actions in the future. In addition, government and regulatory bodies in Canada, the United States, Asia and other jurisdictions where the Company conducts business regularly make inquiries and, from time to time, require the production of information or conduct examinations concerning the Company's compliance with, among other things, insurance laws, securities laws, and laws governing the activities of broker-dealers.
A class action against John Hancock Life Insurance Company (U.S.A.) ("JHUSA") is pending in the U.S. District Court for the Southern District of New York in which claims are made that JHUSA breached, and continues to breach, the contractual terms of certain universal life policies issued between approximately 1990 and 2006 by including impermissible charges in its cost of insurance ("COI") calculations. The Company believes that its COI calculations have been, and continue to be, in accordance with the terms of the policies and intends to vigorously defend this action.  Briefing on class certification is scheduled to be completed by June 12, 2018. It is premature to attempt to predict any outcome or range of outcomes for this matter. A similar class action based on the same policy language in dispute in the case pending in New York had been pending in California. The parties have settled all claims alleged in the California action. A hearing for final approval of the settlement is scheduled for May 9, 2018.  The financial terms of the settlement are not material to the Company.
(b)
Guarantees
(i)
Guarantees regarding Manulife Finance (Delaware), L.P. ("MFLP")
MFC has guaranteed the payment of amounts on the $650 subordinated debentures due on December 15, 2041 issued by MFLP, a wholly-owned unconsolidated partnership.
(ii)
Guarantees regarding The Manufacturers Life Insurance Company
On January 29, 2007, MFC provided a subordinated guarantee, as amended and restated on January 13, 2017, of Class A Shares and Class B Shares of MLI and any other class of preferred shares that rank in parity with Class A Shares or Class B Shares of MLI. For the following subordinated debentures issued by MLI, MFC has provided a subordinated guarantee on the day of issuance: $250 issued on November 29, 2013; $500 issued on February 21, 2014; $500 issued on December 1, 2014; $750 issued on March 10, 2015; $350 issued on June 1, 2015; and $1,000 issued on November 20, 2015.
The following table sets forth certain condensed consolidated financial information for MFC and MFLP.
Condensed Consolidated Statements of Income Information

For the three months ended March 31, 2018
MFC
(Guarantor)
 
MLI
consolidated
 
Other
subsidiaries
of MFC on a
combined
basis
 
Consolidation
 adjustments
 
Total
consolidated
amounts
 
MFLP
 
Total revenue
 
$
7
   
$
8,758
   
$
5
   
$
(24
)
 
$
8,746
   
$
17
 
Net income (loss) attributed to shareholders
   
1,372
     
1,446
     
(5
)
   
(1,441
)
   
1,372
     
7
 
For the three months ended March 31, 2017
MFC
(Guarantor)
 
MLI
consolidated(1)
 
 
Other
subsidiaries
of MFC on a
combined
basis
 
Consolidation
adjustments
 
Total
consolidated
amounts
 
MFLP
 
Total revenue
 
$
13
   
$
13,552
   
$
-
   
$
(15
)
 
$
13,550
   
$
8
 
Net income (loss) attributed to shareholders
   
1,350
     
1,406
     
-
     
(1,406
)
   
1,350
     
-
 


(1)
During 2017, MLI acquired John Hancock Reassurance Company Ltd. ("JHRECO") from MFC. MLI has restated its historical IFRS financial statements to reflect the combined accounts of MLI and JHRECO on a retroactive basis.
 
 
Manulife Financial Corporation – First Quarter 2018 
59


 
Condensed Consolidated Statements of Financial Position Information

As at March 31, 2018
MFC
(Guarantor)
 
MLI
consolidated
 
Other
subsidiaries
of MFC on a
combined
basis
 
Consolidation
adjustments
 
Total
onsolidated
amounts
 
MFLP
 
Invested assets
 
$
27
   
$
342,352
   
$
10
   
$
-
   
$
342,389
   
$
16
 
Total other assets
   
71,317
     
72,135
     
40,008
     
(112,037
)
   
71,423
     
1,050
 
Segregated funds net assets
   
-
     
326,011
     
-
     
-
     
326,011
     
-
 
Insurance contract liabilities
   
-
     
310,481
     
-
     
-
     
310,481
     
-
 
Investment contract liabilities
   
-
     
3,161
     
-
     
-
     
3,161
     
-
 
Segregated funds net liabilities
   
-
     
326,011
     
-
     
-
     
326,011
     
-
 
Total other liabilities
   
28,410
     
48,811
     
40,009
     
(61,149
)
   
56,081
     
845
 
As at December 31, 2017
MFC
(Guarantor)
 
MLI
consolidated
 
 
Other
subsidiaries
of MFC on a
combined
basis
 
Consolidation
adjustments
 
Total
consolidated
amounts
 
MFLP
 
Invested assets
 
$
21
   
$
334,191
   
$
10
   
$
-
   
$
334,222
   
$
5
 
Total other assets
   
48,688
     
71,180
     
4
     
(48,868
)
   
71,004
     
1,033
 
Segregated funds net assets
   
-
     
324,307
     
-
     
-
     
324,307
     
-
 
Insurance contract liabilities
   
-
     
304,605
     
-
     
-
     
304,605
     
-
 
Investment contract liabilities
   
-
     
3,126
     
-
     
-
     
3,126
     
-
 
Segregated funds net liabilities
   
-
     
324,307
     
-
     
-
     
324,307
     
-
 
Total other liabilities
   
7,696
     
48,145
     
-
     
(509
)
   
55,332
     
831
 


(iii)
Guarantees regarding John Hancock Life Insurance Company (U.S.A.) ("JHUSA")
Details of guarantees regarding certain securities issued or to be issued by JHUSA are outlined in note 15.

 
Note 13  Segment and Geographic Reporting

Effective January 1, 2018, the Company redefined its reporting segments. Refer to Note 2. Prior period amounts have been restated to reflect the changes.
The Company's reporting segments are Asia, Canada, U.S., Global WAM and Corporate and Other. Each reporting segment is responsible for managing its operating results, developing products, defining strategies for services and distribution based on the profile and needs of its business and market.  The Company's significant product and service offerings are shown below.
Wealth and asset management businesses (Global WAM).  Include mutual funds and exchange traded funds, group retirement and savings products, and institutional asset management services across all major asset classes. These products and services are distributed through multiple distribution channels, including agents and brokers affiliated with the Company, independent securities brokerage firms and financial advisors pension plan consultants and banks.
Insurance and annuity products (Asia, Canada and U.S.) Includes a variety of individual life insurance, individual and group long-term care insurance and guaranteed and partially guaranteed annuity products. Products are distributed through multiple distribution channels, including insurance agents, brokers, banks, financial planners and direct marketing. Manulife Bank of Canada offers a variety of deposit and credit products to Canadian customers.
Corporate and Other Segment. Comprised of investment performance on assets backing capital, net of amounts allocated to operating divisions and financing costs; Property and Casualty ("P&C") Reinsurance Business; as well as run-off reinsurance operations including variable annuities and accident and health.
 
 
Manulife Financial Corporation – First Quarter 2018 
60


 
(a)
By Segment
For the three months ended
                   
Global
   
Corporate
       
March 31, 2018
 
Asia
   
Canada
   
U.S.
   
WAM
   
and Other
   
Total
 
Revenue
                                   
Premium income
                                   
Life and health insurance
 
$
3,741
   
$
2,024
   
$
1,512
   
$
-
   
$
23
   
$
7,300
 
Annuities and pensions
   
745
     
129
     
151
     
-
     
-
     
1,025
 
Net premium income
   
4,486
     
2,153
     
1,663
     
-
     
23
     
8,325
 
Net investment income
   
(445
)
   
679
     
(2,271
)
   
3
     
(47
)
   
(2,081
)
Other revenue
   
264
     
362
     
627
     
1,344
     
(95
)
   
2,502
 
Total revenue
   
4,305
     
3,194
     
19
     
1,347
     
(119
)
   
8,746
 
Contract benefits and expenses
                                               
Life and health insurance
   
2,591
     
1,739
     
(1,154
)
   
-
     
11
     
3,187
 
Annuities and pensions
   
35
     
9
     
(354
)
   
13
     
-
     
(297
)
Net benefits and claims
   
2,626
     
1,748
     
(1,508
)
   
13
     
11
     
2,890
 
Interest expense
   
43
     
91
     
11
     
-
     
141
     
286
 
Other expenses
   
1,110
     
742
     
842
     
1,081
     
81
     
3,856
 
Total contract benefits and expenses
   
3,779
     
2,581
     
(655
)
   
1,094
     
233
     
7,032
 
Income (loss) before income taxes
   
526
     
613
     
674
     
253
     
(352
)
   
1,714
 
Income tax recovery (expense)
   
(90
)
   
(135
)
   
(136
)
   
(30
)
   
54
     
(337
)
Net income (loss)
   
436
     
478
     
538
     
223
     
(298
)
   
1,377
 
Less net income (loss) attributed to:
                                               
Non-controlling interests
   
56
     
-
     
-
     
-
     
(2
)
   
54
 
Participating policyholders
   
(68
)
   
19
     
-
     
-
     
-
     
(49
)
Net income (loss) attributed to shareholders
 
$
448
   
$
459
   
$
538
   
$
223
   
$
(296
)
 
$
1,372
 
Total assets
 
$
102,807
   
$
217,299
   
$
265,044
   
$
131,916
   
$
22,757
   
$
739,823
 

 
 

 
For the three months ended
                   
Global
   
Corporate
       
March 31, 2017
 
Asia
   
Canada
   
U.S.
   
WAM
   
and Other
   
Total
 
Revenue
                                   
Premium income
                                   
Life and health insurance
 
$
3,258
   
$
1,089
   
$
1,626
   
$
-
   
$
21
   
$
5,994
 
Annuities and pensions
   
732
     
134
     
190
     
-
     
-
     
1,056
 
Net premium income
   
3,990
     
1,223
     
1,816
     
-
     
21
     
7,050
 
Net investment income
   
932
     
1,304
     
1,645
     
12
     
14
     
3,907
 
Other revenue
   
213
     
414
     
793
     
1,257
     
(84
)
   
2,593
 
Total revenue
   
5,135
     
2,941
     
4,254
     
1,269
     
(49
)
   
13,550
 
Contract benefits and expenses
                                               
Life and health insurance
   
3,059
     
1,481
     
3,408
     
-
     
9
     
7,957
 
Annuities and pensions
   
253
     
501
     
(984
)
   
19
     
-
     
(211
)
Net benefits and claims
   
3,312
     
1,982
     
2,424
     
19
     
9
     
7,746
 
Interest expense
   
39
     
70
     
-
     
-
     
150
     
259
 
Other expenses
   
1,060
     
805
     
826
     
1,035
     
82
     
3,808
 
Total contract benefits and expenses
   
4,411
     
2,857
     
3,250
     
1,054
     
241
     
11,813
 
Income (loss) before income taxes
   
724
     
84
     
1,004
     
215
     
(290
)
   
1,737
 
Income tax recovery (expense)
   
(106
)
   
11
     
(311
)
   
(40
)
   
100
     
(346
)
Net income (loss)
   
618
     
95
     
693
     
175
     
(190
)
   
1,391
 
Less net income (loss) attributed to:
                                               
Non-controlling interests
   
53
     
-
     
-
     
-
     
1
     
54
 
Participating policyholders
   
20
     
(33
)
   
-
     
-
     
-
     
(13
)
Net income (loss) attributed to shareholders
 
$
545
   
$
128
   
$
693
   
$
175
   
$
(191
)
 
$
1,350
 
Total assets
 
$
91,727
   
$
215,765
   
$
268,590
   
$
130,605
   
$
21,660
   
$
728,347
 
 
 
 
 
 

 
 
Manulife Financial Corporation – First Quarter 2018 
61


 
 
(b)
By Geographic

For the three months ended
                   
March 31, 2018
Asia
 
Canada
 
U.S.
 
Other
 
Total
 
Revenue
                   
Premium income
                   
Life and health insurance
 
$
3,759
   
$
1,918
   
$
1,512
   
$
111
   
$
7,300
 
Annuities and pensions
   
745
     
129
     
151
     
-
     
1,025
 
Net premium income
   
4,504
     
2,047
     
1,663
     
111
     
8,325
 
Net investment income
   
(420
)
   
760
     
(2,440
)
   
19
     
(2,081
)
Other revenue
   
468
     
733
     
1,305
     
(4
)
   
2,502
 
Total revenue
 
$
4,552
   
$
3,540
   
$
528
   
$
126
   
$
8,746
 




For the three months ended
                   
March 31, 2017
Asia
 
Canada
 
U.S.
 
Other
 
Total
 
Revenue
                   
Premium income
                   
Life and health insurance
 
$
3,276
   
$
980
   
$
1,626
   
$
112
   
$
5,994
 
Annuities and pensions
   
732
     
134
     
190
     
-
     
1,056
 
Net premium income
   
4,008
     
1,114
     
1,816
     
112
     
7,050
 
Net investment income
   
1,000
     
1,301
     
1,561
     
45
     
3,907
 
Other revenue
   
366
     
718
     
1,524
     
(15
)
   
2,593
 
Total revenue
 
$
5,374
   
$
3,133
   
$
4,901
   
$
142
   
$
13,550
 





Note 14
Segregated Funds

The Company manages a number of segregated funds on behalf of policyholders. Policyholders are provided the opportunity to invest in different categories of segregated funds that respectively hold a range of underlying investments. The underlying investments of the segregated funds consist of both individual securities and mutual funds (collectively "net assets"). The carrying value and change in segregated funds net assets are as follows.

Segregated funds net assets

As at
 
March 31, 2018
   
December 31, 2017
 
Investments at market value
           
Cash and short-term securities
 
$
3,261
   
$
4,756
 
Debt securities
   
15,540
     
15,472
 
Equities
   
12,337
     
12,624
 
Mutual funds
   
291,388
     
288,007
 
Other investments
   
4,529
     
4,514
 
Accrued investment income
   
198
     
201
 
Other assets and liabilities, net
   
(742
)
   
(766
)
Total segregated funds net assets
 
$
326,511
   
$
324,808
 
Composition of segregated funds net assets
               
Held by policyholders
 
$
326,011
   
$
324,307
 
Held by the Company
   
500
     
501
 
Total segregated funds net assets
 
$
326,511
   
$
324,808
 

 
 
Manulife Financial Corporation – First Quarter 2018 
62


 
Changes in segregated funds net assets

For the three months ended March 31,
 
2018
   
2017
 
Net policyholder cash flow
           
Deposits from policyholders
 
$
9,728
   
$
9,632
 
Net transfers to general fund
   
(367
)
   
(241
)
Payments to policyholders
   
(11,305
)
   
(11,832
)
     
(1,944
)
   
(2,441
)
Investment related
               
Interest and dividends
   
908
     
939
 
Net realized and unrealized investment gains (losses)
   
(2,339
)
   
11,858
 
     
(1,431
)
   
12,797
 
Other
               
Management and administration fees
   
(982
)
   
(1,239
)
Impact of changes in foreign exchange rates
   
6,060
     
(1,163
)
     
5,078
     
(2,402
)
Net additions
   
1,703
     
7,954
 
Segregated funds net assets, beginning of period
   
324,808
     
315,708
 
Segregated funds net assets, end of period
 
$
326,511
   
$
323,662
 



Segregated funds assets may be exposed to a variety of financial and other risks. These risks are primarily mitigated by investment guidelines that are actively monitored by professional and experienced portfolio advisors. The Company is not exposed to these risks beyond the liabilities related to the guarantees associated with certain variable life and annuity products. Accordingly, the Company's exposure to loss from segregated fund products is limited to the value of these guarantees.
These guarantee liabilities are recorded within the Company's insurance contract liabilities. Assets supporting these guarantees are recognized in invested assets according to their investment type. The "Risk Management and Risk Factors" section of the Company's First Quarter 2018 Management Discussion and Analysis provides information regarding the risks associated with variable annuity and segregated fund guarantees.
 

 
Note 15
Information Provided in Connection with Investments in Deferred Annuity Contracts and SignatureNotes Issued or Assumed by John Hancock Life Insurance Company (U.S.A.)

The following condensed consolidating financial information, presented in accordance with IFRS, has been included in these Interim Consolidated Financial Statements with respect to JHUSA in compliance with Regulation S-X and Rule 12h-5 of the United States Securities and Exchange Commission (the "Commission"). These financial statements are (i) incorporated by reference in the registration statements of MFC and JHUSA that relate to MFC's guarantee of certain securities to be issued by JHUSA and (ii) are provided in reliance on an exemption from continuous disclosure obligations of JHUSA.  For information about JHUSA, the MFC guarantees and restrictions on the ability of MFC to obtain funds from its subsidiaries by dividend or loan, refer to note 23 to the Company's 2017 Annual Consolidated Financial Statements.
 
 
 
 
Manulife Financial Corporation – First Quarter 2018 
63


 
Condensed Consolidated Statement of Financial Position

As at March 31, 2018
 
MFC
(Guarantor)
   
JHUSA
(Issuer)
   
Other
subsidiaries
   
Consolidation
 adjustments
   
Consolidated
MFC
 
Assets
                             
Invested assets
 
$
27
   
$
108,854
   
$
233,866
   
$
(358
)
 
$
342,389
 
Investments in unconsolidated subsidiaries
   
50,900
     
6,721
     
35,875
     
(93,496
)
   
-
 
Reinsurance assets
   
-
     
50,350
     
8,547
     
(27,732
)
   
31,165
 
Other assets
   
20,417
     
17,749
     
62,108
     
(60,016
)
   
40,258
 
Segregated funds net assets
   
-
     
177,693
     
150,001
     
(1,683
)
   
326,011
 
Total assets
 
$
71,344
   
$
361,367
   
$
490,397
   
$
(183,285
)
 
$
739,823
 
Liabilities and equity
                                       
Insurance contract liabilities
 
$
-
   
$
147,778
   
$
191,029
   
$
(28,326
)
 
$
310,481
 
Investment contract liabilities
   
-
     
1,119
     
2,044
     
(2
)
   
3,161
 
Other liabilities
   
20,818
     
18,303
     
63,647
     
(59,868
)
   
42,900
 
Long-term debt
   
4,906
     
-
     
-
     
-
     
4,906
 
Capital instruments
   
2,686
     
599
     
24,990
     
(20,000
)
   
8,275
 
Segregated funds net liabilities
   
-
     
177,693
     
150,001
     
(1,683
)
   
326,011
 
Shareholders' equity
   
42,934
     
15,875
     
57,531
     
(73,406
)
   
42,934
 
Participating policyholders' equity
   
-
     
-
     
173
     
-
     
173
 
Non-controlling interests
   
-
     
-
     
982
     
-
     
982
 
Total liabilities and equity
 
$
71,344
   
$
361,367
   
$
490,397
   
$
(183,285
)
 
$
739,823
 


 
Condensed Consolidated Statement of Financial Position
As at December 31, 2017
 
MFC
(Guarantor)
   
JHUSA
(Issuer)
   
Other
subsidiaries
   
Consolidation
 adjustments
   
Consolidated
MFC
 
Assets
                             
Invested assets
 
$
21
   
$
108,144
   
$
226,421
   
$
(364
)
 
$
334,222
 
Investments in unconsolidated subsidiaries
   
48,374
     
6,509
     
14,999
     
(69,882
)
   
-
 
Reinsurance assets
   
-
     
49,927
     
8,281
     
(27,849
)
   
30,359
 
Other assets
   
314
     
18,678
     
40,715
     
(19,062
)
   
40,645
 
Segregated funds net assets
   
-
     
176,139
     
149,812
     
(1,644
)
   
324,307
 
Total assets
 
$
48,709
   
$
359,397
   
$
440,228
   
$
(118,801
)
 
$
729,533
 
Liabilities and equity
                                       
Insurance contract liabilities
 
$
-
   
$
147,155
   
$
185,884
   
$
(28,434
)
 
$
304,605
 
Investment contract liabilities
   
-
     
1,130
     
1,998
     
(2
)
   
3,126
 
Other liabilities
   
297
     
19,399
     
41,395
     
(18,930
)
   
42,161
 
Long-term debt
   
4,784
     
-
     
-
     
-
     
4,784
 
Capital instruments
   
2,615
     
584
     
5,188
     
-
     
8,387
 
Segregated funds net liabilities
   
-
     
176,139
     
149,812
     
(1,644
)
   
324,307
 
Shareholders' equity
   
41,013
     
14,990
     
54,801
     
(69,791
)
   
41,013
 
Participating policyholders' equity
   
-
     
-
     
221
     
-
     
221
 
Non-controlling interests
   
-
     
-
     
929
     
-
     
929
 
Total liabilities and equity
 
$
48,709
   
$
359,397
   
$
440,228
   
$
(118,801
)
 
$
729,533
 
 
 
 

 



Manulife Financial Corporation – First Quarter 2018 
64

Condensed Consolidated Statement of Income

For the three months ended
                           
March 31, 2018
 
MFC
(Guarantor)
   
JHUSA
(Issuer)
   
Other
subsidiaries
   
Consolidation
 adjustments
   
Consolidated
MFC
 
Revenue
                             
Net premium income
 
$
-
   
$
1,151
   
$
7,174
   
$
-
   
$
8,325
 
Net investment income (loss)
   
7
     
(2,096
)
   
27
     
(19
)
   
(2,081
)
Net other revenue
   
-
     
422
     
1,471
     
609
     
2,502
 
Total revenue
   
7
     
(523
)
   
8,672
     
590
     
8,746
 
Contract benefits and expenses
                                       
Net benefits and claims
   
-
     
(1,823
)
   
3,662
     
1,051
     
2,890
 
Commissions, investment and general expenses
   
3
     
809
     
3,386
     
(436
)
   
3,762
 
Other expenses
   
92
     
50
     
263
     
(25
)
   
380
 
Total contract benefits and expenses
   
95
     
(964
)
   
7,311
     
590
     
7,032
 
Income (loss) before income taxes
   
(88
)
   
441
     
1,361
     
-
     
1,714
 
Income tax (expense) recovery
   
23
     
(82
)
   
(278
)
   
-
     
(337
)
Income (loss) after income taxes
   
(65
)
   
359
     
1,083
     
-
     
1,377
 
Equity in net income (loss) of unconsolidated subsidiaries
   
1,437
     
242
     
601
     
(2,280
)
   
-
 
Net income (loss)
 
$
1,372
   
$
601
   
$
1,684
   
$
(2,280
)
 
$
1,377
 
Net income (loss) attributed to:
                                       
Non-controlling interests
 
$
-
   
$
-
   
$
54
   
$
-
   
$
54
 
Participating policyholders
   
-
     
34
     
(49
)
   
(34
)
   
(49
)
Shareholders
   
1,372
     
567
     
1,679
     
(2,246
)
   
1,372
 
   
$
1,372
   
$
601
   
$
1,684
   
$
(2,280
)
 
$
1,377
 



Condensed Consolidated Statement of Income

For the three months ended
                           
March 31, 2017
 
MFC
(Guarantor)
   
JHUSA
(Issuer)
   
Other
subsidiaries
   
Consolidation
 adjustments
   
Consolidated
MFC
 
Revenue
                             
Net premium income
 
$
-
   
$
1,295
   
$
5,755
   
$
-
   
$
7,050
 
Net investment income (loss)
   
12
     
1,133
     
2,865
     
(103
)
   
3,907
 
Net other revenue
   
1
     
646
     
2,130
     
(184
)
   
2,593
 
Total revenue
   
13
     
3,074
     
10,750
     
(287
)
   
13,550
 
Contract benefits and expenses
                                       
Net benefits and claims
   
-
     
2,261
     
5,267
     
218
     
7,746
 
Commissions, investment and general expenses
   
1
     
792
     
3,344
     
(415
)
   
3,722
 
Other expenses
   
87
     
39
     
309
     
(90
)
   
345
 
Total contract benefits and expenses
   
88
     
3,092
     
8,920
     
(287
)
   
11,813
 
Income (loss) before income taxes
   
(75
)
   
(18
)
   
1,830
     
-
     
1,737
 
Income tax (expense) recovery
   
20
     
58
     
(424
)
   
-
     
(346
)
Income (loss) after income taxes
   
(55
)
   
40
     
1,406
     
-
     
1,391
 
Equity in net income (loss) of unconsolidated subsidiaries
   
1,405
     
315
     
355
     
(2,075
)
   
-
 
Net income (loss)
 
$
1,350
   
$
355
   
$
1,761
   
$
(2,075
)
 
$
1,391
 
Net income (loss) attributed to:
                                       
Non-controlling interests
 
$
-
   
$
-
   
$
54
   
$
-
   
$
54
 
Participating policyholders
   
-
     
(14
)
   
(13
)
   
14
     
(13
)
Shareholders
   
1,350
     
369
     
1,720
     
(2,089
)
   
1,350
 
   
$
1,350
   
$
355
   
$
1,761
   
$
(2,075
)
 
$
1,391
 




Manulife Financial Corporation – First Quarter 2018 
65

Consolidated Statement of Cash Flows
For the three months ended March 31, 2018
 
MFC
(Guarantor)
   
JHUSA
(Issuer)
   
Other
subsidiaries
   
Consolidation
adjustments
   
Consolidated
MFC
 
Operating activities
                             
Net income (loss)
 
$
1,372
   
$
601
   
$
1,684
   
$
(2,280
)
 
$
1,377
 
Adjustments:
                                       
    Equity in net income of unconsolidated subsidiaries
   
(1,437
)
   
(242
)
   
(601
)
   
2,280
     
-
 
    Increase (decrease) in insurance contract liabilities
   
-
     
(3,735
)
   
1,168
     
-
     
(2,567
)
    Increase (decrease) in investment contract liabilities
   
-
     
(20
)
   
64
     
-
     
44
 
    (Increase) decrease in reinsurance assets
   
-
     
852
     
(873
)
   
-
     
(21
)
    Amortization of (premium) discount on invested assets
   
-
     
15
     
41
     
-
     
56
 
    Other amortization
   
1
     
18
     
120
     
-
     
139
 
    Net realized and unrealized (gains) losses and impairment on assets
   
(3
)
   
3,261
     
1,567
     
-
     
4,825
 
    Deferred income tax expense (recovery)
   
(23
)
   
-
     
24
     
-
     
1
 
    Stock option expense
   
-
     
-
     
1
     
-
     
1
 
Cash provided by (used in) operating activities before undernoted items
   
(90
)
   
750
     
3,195
     
-
     
3,855
 
Dividends from unconsolidated subsidiary
   
-
     
3
     
-
     
(3
)
   
-
 
Changes in policy related and operating receivables and payables
   
(29
)
   
(1,013
)
   
1,035
     
-
     
(7
)
Cash provided by (used in) operating activities
   
(119
)
   
(260
)
   
4,230
     
(3
)
   
3,848
 
Investing activities
                                       
Purchases and mortgage advances
   
-
     
(11,103
)
   
(12,507
)
   
-
     
(23,610
)
Disposals and repayments
   
-
     
11,094
     
8,798
     
-
     
19,892
 
Changes in investment broker net receivables and payables
   
-
     
(154
)
   
133
     
-
     
(21
)
Investment in common shares of subsidiaries
   
(250
)
   
-
     
-
     
250
     
-
 
Capital contribution to unconsolidated subsidiaries
   
-
     
(1
)
   
-
     
1
     
-
 
Return of capital from unconsolidated subsidiaries
   
-
     
47
     
-
     
(47
)
   
-
 
Notes receivable from parent
   
-
     
-
     
(20,712
)
   
20,712
     
-
 
Notes receivable from subsidiaries
   
(20,135
)
   
-
     
-
     
20,135
     
-
 
Cash provided by (used in) investing activities
   
(20,385
)
   
(117
)
   
(24,288
)
   
41,051
     
(3,739
)
Financing activities
                                       
Increase (decrease) in repurchase agreements and securities
    sold but not yet purchased
   
-
     
-
     
137
     
-
     
137
 
Redemption of capital instruments
   
-
     
-
     
(200
)
   
-
     
(200
)
Changes in deposits from Bank clients, net
   
-
     
-
     
840
     
-
     
840
 
Shareholders' dividends paid in cash
   
(468
)
   
-
     
-
     
-
     
(468
)
Dividends paid to parent
   
-
     
-
     
(3
)
   
3
     
-
 
Contributions from (distributions to) non-controlling interests, net
   
-
     
-
     
1
     
-
     
1
 
Common shares issued, net
   
21
     
-
     
250
     
(250
)
   
21
 
Preferred shares issued, net
   
245
     
-
     
-
     
-
     
245
 
Capital contributions by parent
   
-
     
-
     
1
     
(1
)
   
-
 
Return of capital to parent
   
-
     
-
     
(47
)
   
47
     
-
 
Notes payable to parent
   
-
     
-
     
20,135
     
(20,135
)
   
-
 
Notes payable to subsidiaries
   
20,712
     
-
     
-
     
(20,712
)
   
-
 
Cash provided by (used in) financing activities
   
20,510
     
-
     
21,114
     
(41,048
)
   
576
 
Cash and short-term securities
                                       
Increase (decrease) during the period
   
6
     
(377
)
   
1,056
     
-
     
685
 
Effect of foreign exchange rate changes on cash and short-term
  securities
   
-
     
113
     
232
     
-
     
345
 
Balance, beginning of period
   
21
     
3,638
     
11,439
     
-
     
15,098
 
Balance, end of period
   
27
     
3,374
     
12,727
     
-
     
16,128
 
Cash and short-term securities
                                       
Beginning of period
                                       
Gross cash and short-term securities
   
21
     
4,133
     
11,811
     
-
     
15,965
 
Net payments in transit, included in other liabilities
   
-
     
(495
)
   
(372
)
   
-
     
(867
)
Net cash and short-term securities, beginning of period
   
21
     
3,638
     
11,439
     
-
     
15,098
 
End of period
                                       
Gross cash and short-term securities
   
27
     
3,929
     
13,064
     
-
     
17,020
 
Net payments in transit, included in other liabilities
   
-
     
(555
)
   
(337
)
   
-
     
(892
)
Net cash and short-term securities, end of period
 
$
27
   
$
3,374
   
$
12,727
   
$
-
   
$
16,128
 
Supplemental disclosures on cash flow information:
                                       
Interest received
 
$
27
   
$
1,053
   
$
1,528
   
$
(85
)
 
$
2,523
 
Interest paid
   
131
     
12
     
189
     
(85
)
   
247
 
Income taxes paid (received)
   
-
     
(5
)
   
273
     
-
     
268
 
 
 


Manulife Financial Corporation – First Quarter 2018 
66

Consolidated Statement of Cash Flows
For the three months ended March 31, 2017
 
MFC
(Guarantor)
   
JHUSA
(Issuer)
   
Other
subsidiaries
   
Consolidation
adjustments
   
Consolidated
MFC
 
Operating activities
                             
Net income (loss)
 
$
1,350
   
$
355
   
$
1,761
   
$
(2,075
)
 
$
1,391
 
Adjustments:
                                       
    Equity in net income of unconsolidated subsidiaries
   
(1,405
)
   
(315
)
   
(355
)
   
2,075
     
-
 
    Increase (decrease) in insurance contract liabilities
   
-
     
(955
)
   
2,406
     
-
     
1,451
 
    Increase (decrease) in investment contract liabilities
   
-
     
15
     
39
     
-
     
54
 
    (Increase) decrease in reinsurance assets
   
-
     
1,876
     
(86
)
   
-
     
1,790
 
    Amortization of (premium) discount on invested assets
   
-
     
1
     
34
     
-
     
35
 
    Other amortization
   
1
     
30
     
100
     
-
     
131
 
    Net realized and unrealized (gains) losses and impairment on assets
   
(11
)
   
181
     
(1,398
)
   
-
     
(1,228
)
    Deferred income tax expense (recovery)
   
(17
)
   
(98
)
   
704
     
-
     
589
 
    Stock option expense
   
-
     
-
     
8
     
-
     
8
 
Cash provided by (used in) operating activities before undernoted items
   
(82
)
   
1,090
     
3,213
     
-
     
4,221
 
Dividends from unconsolidated subsidiary
   
-
     
3
     
-
     
(3
)
   
-
 
Changes in policy related and operating receivables and payables
   
(73
)
   
(1,176
)
   
213
     
-
     
(1,036
)
Cash provided by (used in) operating activities
   
(155
)
   
(83
)
   
3,426
     
(3
)
   
3,185
 
Investing activities
                                       
Purchases and mortgage advances
   
-
     
(7,634
)
   
(13,732
)
   
-
     
(21,366
)
Disposals and repayments
   
-
     
7,593
     
10,153
     
-
     
17,746
 
Changes in investment broker net receivables and payables
   
-
     
29
     
105
     
-
     
134
 
Investment in common shares of subsidiaries
   
(985
)
   
-
     
-
     
985
     
-
 
Capital contribution to unconsolidated subsidiaries
   
-
     
(58
)
   
-
     
58
     
-
 
Return of capital from unconsolidated subsidiaries
   
-
     
4
     
-
     
(4
)
   
-
 
Notes receivable from parent
   
-
     
-
     
(591
)
   
591
     
-
 
Notes receivable from subsidiaries
   
(103
)
   
(33
)
   
-
     
136
     
-
 
Cash provided by (used in) investing activities
   
(1,088
)
   
(99
)
   
(4,065
)
   
1,766
     
(3,486
)
Financing activities
                                       
Increase (decrease) in repurchase agreements and securities
    sold but not yet purchased
   
-
     
-
     
153
     
-
     
153
 
Issue of capital instruments, net
   
994
     
-
     
-
     
-
     
994
 
Secured borrowings from securitization transactions
   
-
     
-
     
191
     
-
     
191
 
Changes in deposits from Bank clients, net
   
-
     
-
     
378
     
-
     
378
 
Shareholders' dividends paid in cash
   
(444
)
   
-
     
-
     
-
     
(444
)
Dividends paid to parent
   
-
     
-
     
(3
)
   
3
     
-
 
Contributions from (distributions to) non-controlling interests, net
   
-
     
-
     
(2
)
   
-
     
(2
)
Common shares issued, net
   
26
     
-
     
985
     
(985
)
   
26
 
Capital contributions by parent
   
-
     
-
     
58
     
(58
)
   
-
 
Return of capital to parent
   
-
     
-
     
(4
)
   
4
     
-
 
Notes payable to parent
   
-
     
-
     
136
     
(136
)
   
-
 
Notes payable to subsidiaries
   
591
     
-
     
-
     
(591
)
   
-
 
Cash provided by (used in) financing activities
   
1,167
     
-
     
1,892
     
(1,763
)
   
1,296
 
Cash and short-term securities
                                       
Increase (decrease) during the period
   
(76
)
   
(182
)
   
1,253
     
-
     
995
 
Effect of foreign exchange rate changes on cash and short-term
  securities
   
-
     
(32
)
   
7
     
-
     
(25
)
Balance, beginning of period
   
161
     
3,787
     
10,290
     
-
     
14,238
 
Balance, end of period
   
85
     
3,573
     
11,550
     
-
     
15,208
 
Cash and short-term securities
                                       
Beginning of period
                                       
Gross cash and short-term securities
   
161
     
4,317
     
10,673
     
-
     
15,151
 
Net payments in transit, included in other liabilities
   
-
     
(530
)
   
(383
)
   
-
     
(913
)
Net cash and short-term securities, beginning of period
   
161
     
3,787
     
10,290
     
-
     
14,238
 
End of period
                                       
Gross cash and short-term securities
   
85
     
4,038
     
11,888
     
-
     
16,011
 
Net payments in transit, included in other liabilities
   
-
     
(465
)
   
(338
)
   
-
     
(803
)
Net cash and short-term securities, end of period
 
$
85
   
$
3,573
   
$
11,550
   
$
-
   
$
15,208
 
Supplemental disclosures on cash flow information:
                                       
Interest received
 
$
31
   
$
1,131
   
$
1,473
   
$
(97
)
 
$
2,538
 
Interest paid
   
103
     
8
     
209
     
(97
)
   
223
 
Income taxes paid
   
49
     
-
     
94
     
-
     
143
 
 

 


Note 16
Comparatives

Certain comparative amounts have been reclassified to conform to the current period's presentation.
 
Manulife Financial Corporation – First Quarter 2018 
67

SHAREHOLDER INFORMATION
 
 MANULIFE
 HEAD OFFICE
 200 Bloor Street East
 Toronto, ON Canada M4W 1E5
 Telephone: 416 926-3000
 Fax: 416 926-5454
 Web site: www.manulife.com
 
 INVESTOR RELATIONS
 Financial analysts, portfolio managers and
 other investors requiring financial information
 may contact our Investor Relations Department
 or access our Web site at www.manulife.com
 Fax: 416 926-3503
 E-mail: investor_relations@manulife.com
 
 SHAREHOLDER SERVICES
 For information or assistance regarding
 your share account, including dividends,
 changes of address or ownership, lost
 certificates, to eliminate duplicate mailings
 or to receive shareholder material
 electronically, please contact our Transfer
 Agents in Canada, the United States, Hong
 Kong or the Philippines. If you live outside one
 of these countries please contact our Canadian
 Transfer Agent.
 
 
 TRANSFER AGENTS
 
 Canada
 AST Trust Company (Canada)
 P.O. Box 700, Station B
 Montreal, QC Canada H3B 3K3
 Toll Free: 1 800 783-9495
 Collect: 416 682-3864
 E-mail: inquiries@astfinancial.com
 Online: www.astfinancial.com/ca-en
 AST Trust Company (Canada) offices are also  
 located in Toronto, Vancouver and Calgary.
 
 United States
 American Stock Transfer & Trust Company, LLC
 P.O. Box 199036
 Brooklyn, NY
 United States  11219
 Toll Free: 1 800 249-7702
 E-mail: inquiries@astfinancial.com
 Online: www.astfinancial.com
 
 Hong Kong 
 Tricor Investor Services Limited
 Level 22, Hopewell Centre
 183 Queen's Road East
 Wan Chai, Hong Kong
 Telephone: 852 2980-1333
 E-mail:  is-enquiries@hk.tricorglobal.com
 Online: www.tricorglobal.com/services/
 investor-services
 
 
 Philippines
 Rizal Commercial Banking Corporation
 Ground Floor, West Wing
 GPL (Grepalife) Building
 221 Senator Gil Puyat Avenue
 Makati City, Metro Manila, Philippines
 Telephone: 632 318-8567
 E-mail: rcbcstocktransfer@rcbc.com
 Online: www.rcbc.com
 
 AUDITORS
 Ernst & Young LLP
 Chartered Professional Accountants
 Licensed Public Accountants
 Toronto, Canada
 
 
 The following Manulife documents are available
 online at www.manulife.com
 
· Annual Report and Proxy Circular
· Notice of Annual Meeting
· Shareholders Reports
· Public Accountability Statement
· Corporate Governance material
 
 
 
RATING
Financial strength is a key factor in generating new business, maintaining and expanding distribution relations and providing a base for expansion, acquisitions and growth. As at March 31, 2018, Manulife had total capital of C$52.5 billion, including C$42.9 billion of total shareholders’ equity. The Manufacturers Life Insurance Company’s financial strength and claims paying ability ratings are among the strongest in the insurance industry.
                                                                                                                                              
 
Rating Agency
Standard & Poor's
Rating
AA-
Rank
(4th of 21 ratings)
 
Moody’s Investors Services
A1
(5th of 21 ratings)
 
Fitch Ratings Inc.
AA-
(4th of 19 ratings)
 
DBRS Limited
AA (low)
(4th of 22 ratings)
 
A.M. Best Company
A+ (Superior)
(2nd of 13 ratings)
 
 
COMMON STOCK TRADING DATA
The following values are the high, low and close prices plus the average daily trading volume for Manulife Financial Corporation’s common stock on the Toronto Stock Exchange, the U.S. exchanges, The Stock Exchange of Hong Kong and the Philippine Stock Exchange for the first quarter. The common stock symbol is MFC on all exchanges except Hong Kong where it is 945.
             As at March 31, 2018, there were 1,983 million common shares outstanding.
 
 
January 1 – 
March 31,
2018
Toronto
Canadian $
U.S.
Composite
United States $
Hong Kong
Hong Kong $
Philippines
Philippine
Pesos 
 
High
$27.77 
$22.16
$172.30
P 1,050
 
Low
$23.55
$18.22
$142.60
   P 820
 
Close
$23.92
$18.58
    $143.70
   P 900
 
Average Daily 
Volume (000)
3,994
2,918
41
    0.19

 
 
 
 

Manulife Financial Corporation – First Quarter 2018
68

 
 
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Electronic documents available from Manulife
 
Manulife is pleased to offer Electronic Documents. Access the
information when you want, no more waiting for the mail.
 
The Manulife documents available electronically are:
· Annual Report and Proxy Circular
· Notice of Annual Meeting
· Shareholder Reports
· Public Accountability Statement
· Corporate Governance material
 
These documents will be available to you on our Web site at www.manulife.com at the same time as they are mailed to other shareholders. Documents relating to the annual meeting, including annual reports will be available on the Web site at least until the next version is available.
 
We will notify you when documents will be available on the Web site and confirm the instructions for accessing the documents at the same time. In the event that the documents are not available on our Web site, paper copies will be mailed to you.
 
This information is also available for viewing or download under quarterly reports from the Investor Relations section of our Web site at www.manulife.com

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Manulife Financial Corporation – First Quarter 2018
69