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Restructuring (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Restructuring Reserve [Roll Forward]      
Balance $ 10,981 $ 14,243 $ 1,613
Costs incurred 17,153 27,594 54,884
Cash disbursements (18,431) (24,854) (9,110)
Software and other non-cash charges (3,784) (6,529) (33,144)
Translation adjustments and other 38 527  
Balance 5,957 10,981 14,243
Employee Severance and Related Benefits      
Restructuring Reserve [Roll Forward]      
Balance 10,508 12,857 1,444
Costs incurred 12,455 15,841 17,311
Cash disbursements (17,294) (18,922) (5,898)
Software and other non-cash charges 0 0 0
Translation adjustments and other 38 732  
Balance 5,707 10,508 12,857
Software Charges      
Restructuring Reserve [Roll Forward]      
Balance 198 0 0
Costs incurred 3,784 4,940 31,965
Cash disbursements (99) 0 0
Software and other non-cash charges (3,784) (4,742) (31,965)
Translation adjustments and other 0 0  
Balance 99 198 0
Excess Facilities, Contract Terminations and Other      
Restructuring Reserve [Roll Forward]      
Balance 275 1,386 169
Costs incurred 914 6,813 5,608
Cash disbursements (1,038) (5,932) (3,212)
Software and other non-cash charges 0 (1,787) (1,179)
Translation adjustments and other 0 (205)  
Balance 151 275 1,386
2019 Restructuring Plan      
Restructuring Cost and Reserve [Line Items]      
Restructuring charges recognized 10,200    
2018 Restructuring Plan      
Restructuring Cost and Reserve [Line Items]      
Restructuring charges recognized 6,700 12,300  
Restructuring and Related Cost, Cost Incurred to Date 19,000    
2017 Restructuring Plan      
Restructuring Cost and Reserve [Line Items]      
Restructuring charges recognized   $ 13,400 $ 49,300
Restructuring and Related Cost, Cost Incurred to Date 62,700    
Minimum | 2019 Restructuring Plan      
Restructuring Cost and Reserve [Line Items]      
Expected restructuring charge 4,000    
Maximum | 2019 Restructuring Plan      
Restructuring Cost and Reserve [Line Items]      
Expected restructuring charge $ 7,000