AKAMAI TECHNOLOGIES, INC.

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 (the “Exchange Act”) during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). Yes þ No o

The number of shares outstanding of the registrant’s common stock as of November 7, 2003: 120,293,164 shares.

The accompanying notes are an integral part of these condensed consolidated financial statements.

1. Nature of Business, Basis of Presentation and Principles of Consolidation

Akamai Technologies, Inc. (“Akamai” or the “Company”) provides services and software that are designed to enable enterprises to extend and control their e-business infrastructure to ensure superior performance, reliability, scalability and manageability. Akamai’s globally distributed platform comprises more than 14,400 servers in more than 1,100 networks in 71 countries. The Company was incorporated in Delaware in 1998 and is headquartered in Cambridge, Massachusetts. Akamai currently operates in one business segment: providing e-business infrastructure services and software.

The accompanying interim condensed consolidated financial statements, together with the related notes, are unaudited and reflect all adjustments, consisting only of normal recurring adjustments, that in the opinion of management are necessary for a fair presentation of the Company’s financial position, results of operations and cash flows as of the dates and for the periods presented. The interim condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America for interim financial information. Consequently, these interim financial statements do not include all disclosures normally required by accounting principles generally accepted in the United States of America for annual audited financial statements. Accordingly, reference should be made to the Company’s annual report on Form 10-K for the year ended December 31, 2002 for additional disclosures filed with the Securities and Exchange Commission. Results of the interim periods are not necessarily indicative of results for the entire year.

The accompanying consolidated financial statements include the accounts of Akamai and its wholly-owned subsidiaries. All significant inter-company transactions and balances have been eliminated in consolidation. Certain reclassifications of prior year amounts have been made to conform to current year presentation.

In November 2002, the Emerging Issues Task Force (the “EITF”) reached a consensus on Issue 00-21, “Revenue Arrangements with Multiple Deliverables.” EITF 00-21 addresses revenue recognition for revenue arrangements with multiple deliverables. The deliverables in these revenue arrangements should be divided into separate units of accounting when the individual deliverables have value to the customer on a stand-alone basis; there is objective and reliable evidence of the fair value of the undelivered elements; and, if the arrangement includes a general right to return the delivered element, delivery or performance of the undelivered element is considered probable. The relative fair value of each unit should be determined and the total consideration of the arrangement should be allocated among the individual units based on their relative fair value. The guidance in this issue is effective for revenue arrangements entered into by the Company after June 30, 2003. The adoption of EITF 00-21 did not have a material impact on the Company’s consolidated financial statements.

In January 2003, the Financial Accounting Standards Board (the “FASB”) issued Interpretation 46, or FIN 46, “Consolidation of Variable Interest Entities — An Interpretation of Accounting Research Bulletin No. 51.” FIN 46 addresses consolidation of variable interest entities where the equity investment at risk is not sufficient to permit the entity to finance its activities without additional subordinated financial support from other parties and the equity investors lack one or more essential characteristics of a controlling financial interest. FIN 46 applies immediately to variable interest entities created after January 31, 2003, and to variable interest entities in which an enterprise obtains an interest after that date. It applies in the first fiscal year or interim period beginning after June 15, 2003, to variable interest entities in which an enterprise holds a variable interest that it acquired before February 1, 2003. The Company is not currently an investor in any variable interest entities.

In October 2003, the FASB issued FASB Staff Position, or FSP 46-6, “Effective Date of FASB Interpretation 46, Consolidation of Variable Interest Entities.” This FSP deferred the effective date for

applying the provisions of FIN 46 for interests in variable interest entities or potential variable interest entities created before February 1, 2003. FSP 46-6 had no effect on the Company’s financial statements.

In May 2003, the FASB issued Statement of Financial Accounting Standards (“SFAS”) No. 150, “Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity.” SFAS No. 150 clarifies the accounting for certain financial instruments with characteristics of debt that, under previous guidance, issuers could account for as equity. SFAS No. 150 requires that those instruments be classified as liabilities in statements of financial position. SFAS No. 150 became effective for financial instruments entered into or modified after May 31, 2003, and otherwise became effective July 1, 2003. The adoption of the SFAS No. 150 did not impact the Company’s financial statements.

In August 2003, the EITF reached a consensus on Issue 03-05, “Applicability of AICPA Statement of Position 97-2 to Non-Software Deliverables in an Arrangement Containing More-Than-Incidental Software.” EITF 03-05 addresses the applicability of SOP 97-2 to non-software deliverables in an arrangement containing more-than-incidental software. In an arrangement that includes software that is more than incidental to the products or services as a whole, software and software-related elements are included within the scope of SOP 97-2. Software-related elements include software products and services, as well as any non-software deliverables for which a software deliverable is essential to its functionality. The adoption of EITF 03-05 did not have a material impact on the Company’s consolidated financial results.

In December 2002, the FASB issued SFAS No. 148, “Accounting for Stock-Based Compensation — Transition and Disclosure, an amendment of SFAS No. 123, Accounting for Stock-Based Compensation.” SFAS No. 148 amends SFAS No. 123 to provide alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. In addition, SFAS No. 148 amends the disclosure requirements of SFAS No. 123 to require prominent disclosures in both annual and interim financial statements about the method of accounting for stock-based employee compensation and the effect of the method used on reported results.

Akamai accounts for stock-based awards to employees using the intrinsic value method as prescribed by Accounting Principles Board Opinion (“APB”) No. 25, “Accounting for Stock Issued to Employees,” and related interpretations. Accordingly, no compensation expense is recorded for stock-based awards issued to employees in fixed amounts and with fixed exercise prices at least equal to the fair market value of the Company’s common stock at the date of grant. Akamai applies the provisions of SFAS No. 123, as amended by SFAS No. 148, through disclosure only for stock-based awards issued to employees. All stock-based awards to non-employees are accounted for at their fair value in accordance with SFAS No. 123.

The following table illustrates the effect on net loss and net loss per share if the Company had accounted for stock options issued to employees under the fair value recognition provisions of SFAS No. 123 (in thousands, except per share data):

Basic net loss per share is computed using the weighted average number of common shares outstanding during the applicable quarter. Diluted net loss per share is computed using the weighted average number of common shares outstanding during the year, plus the dilutive effect of potential common stock. Potential common stock consists of stock options, deferred stock units, warrants, unvested restricted common stock, contingently issuable common stock and convertible notes.

The following table sets forth the components of potential common stock excluded from the calculation of diluted net loss per share because their inclusion would be antidilutive:

The following table presents the calculation of comprehensive loss and its components for the three and nine-month periods ended September 30, 2003 and 2002 (in thousands):

For the periods presented, accumulated other comprehensive income (loss) consisted of (in thousands):

For the three months ended September 30, 2003, the Company recorded a gain of $1.7 million related to the sale of equity investments in publicly-traded companies. Net gain on investments for the three months ended September 30, 2003 also includes a loss of $40,000 on an investment in a privately-held company. For the nine months ended September 30, 2002, loss on investments includes $4.3 million attributable to the Company’s investment in Netaxs, Inc., which was realized as a result of a merger transaction between Netaxs and FASTNET Corporation in April 2002; losses of $2.2 million to adjust the cost basis of equity investments to fair value; and approximately $147,000 of realized investment gains.

As of September 30, 2003, the Company had issued $4.6 million in irrevocable letters of credit in favor of third-party beneficiaries, primarily related to facility leases. The letters of credit are collateralized by restricted marketable securities, of which $3.9 million are classified as long-term marketable securities and $726,000 are classified as short-term marketable securities on the consolidated balance sheet dated as of September 30, 2003. The restrictions on these marketable securities lapse as the Company fulfills its obligations or as such obligations expire as provided by the letters of credit.

Financial instruments that subject the Company to credit risk consist of cash and cash equivalents, marketable securities and accounts receivable. The Company maintains the majority of its cash, cash equivalents and marketable securities balances principally with domestic financial institutions of high credit standing. Concentrations of credit risk with respect to accounts receivable is limited to certain customers to whom the Company makes substantial sales. To reduce risk, the Company routinely assesses the financial strength of its customers and, as a consequence, believes that its accounts receivable credit risk exposure is limited. As of September 30, 2003, one customer accounted for approximately 25% of the Company’s

accounts receivable balance. A majority of this balance was paid in October 2003. No other customer accounted for 10% or more of accounts receivable as of September 30, 2003 or as of December 31, 2002.

During the three months ended September 30, 2003, the Company recorded an impairment loss of $606,000 for the net book value of equipment that was deemed to have no remaining fair value. The Company identified the impaired equipment, consisting of servers that were used in the Company’s deployed network system, through a comparison of assets confirmed to exist, through either a physical count or remote electronic identification of the asset, to the net book value of the asset as maintained in its financial systems. The impairment loss was recorded as additional depreciation expense and is included in cost of revenue in the consolidated statements of operations for the three and nine months ended September 30, 2003.

In January 2003, the Company adopted SFAS No. 143, “Accounting for Asset Retirement Obligations.” SFAS No. 143 addresses the accounting and reporting requirements for obligations associated with the retirement of tangible long-lived assets. As a result of adopting this statement, the Company recorded an asset retirement obligation and associated long-lived asset of $109,000 as of January 1, 2003 for the fair value of a contractual obligation to remove leasehold improvements at the conclusion of the Company’s facility lease in Cambridge, Massachusetts. The obligation and asset are classified on the Company’s consolidated balance sheet as of September 30, 2003 as non-current liabilities and property and equipment, respectively. The Company will amortize the asset and accrete the obligation over the remaining life of the associated leasehold improvements.

During the nine months ended September 30 2003, the Company completed the following transactions related to long-term facility leases:

(a) In April 2003, the Company amended its lease obligation for a substantially vacant facility in Santa Clara, California. Under the terms of the amendment, the Company made a payment of $9.4 million, which included $600,000 for brokerage fees. The total payment also included the release of $5.7 million in restricted cash. The Company will continue to pay rent at the previously contracted rate through the end of 2003. Thereafter, rent will be reduced to a lower rate substantially aligned with market rates in the area. The amended lease is scheduled to terminate in August 2007. As of September 30, 2003, the remaining restructuring liability related to this facility was $6.6 million. As the Company makes the remaining contractual rent payments allocable to the vacated space, this liability will be reduced. The


	Company is actively seeking a subtenant for this space. The Company has estimated no sublease income for this facility due to the market conditions in the area.

	(b) In May 2003, the Company terminated its lease for a facility located in the United Kingdom for a fee of approximately $700,000. In connection with this lease termination, the Company recorded a restructuring charge of $1.1 million for costs related to the termination fee and the write-off of long-lived assets and long-term deposits. The Company has relocated its operations in the United Kingdom to a smaller facility.

	(c) In June 2003, the Company terminated its long-term lease for its San Mateo, California facility for a payment of $6.0 million and entered into a new lease for 60% less space in this facility. Of the $6.0 million payment, $1.1 million was recorded as a prepayment for the remaining utilized space and is being amortized over the remaining term of the original lease. The Company had previously accrued a restructuring liability for the vacant portion of the original lease. The new lease is scheduled to expire in May 2008. Rent payments under the new lease are lower than under the original lease, and are more in line with current market rates.

As a result of the amendments to, and terminations of, the above leases, the Company reversed $9.6 million in previously accrued restructuring liabilities for the nine months ended September 30, 2003 and made a total of $16.1 million in cash payments to complete the transactions.

The following table summarizes the accrual and usage of the restructuring charges in 2003 (in millions):

The amount of restructuring liabilities associated with facility leases has been estimated based on the most recent available market data and discussions with the Company’s lessors and real estate advisors as to the likelihood that the Company will be able to partially offset its obligations with sublease income. In the event the Company is able to sublease restructured space, the Company will record an adjustment to the restructuring liability in the period in which the adjustment becomes probable and estimable.

Other intangible assets subject to amortization consist of the following (in thousands):

Amortization expense for other intangible assets was $12,000 and $2.2 million for the three months ended September 30, 2003 and 2002, respectively, and $2.2 million and $9.7 million for the nine months ended September 30, 2003 and 2002, respectively. Amortization expense is expected to be $12,000 for the fourth quarter of 2003 and $50,000 in each year thereafter through 2008.

During the three and nine-month periods ended September 30, 2003 and 2002, the Company recognized revenue from related parties as follows (in thousands):

The Company formed Akamai Australia in August 2002 as a joint venture with ES Group Ventures Pty Ltd (“ES Ventures”). The Company owned 40% of Akamai Australia and accounted for its investment under the equity method. No losses of the joint venture were recognized because Akamai’s basis in its investment in Akamai Australia was zero. Upon inception of the joint venture, the Company entered into a five-year distribution agreement with Akamai Australia under which Akamai Australia was required to make quarterly payments to the Company in accordance with minimum resale commitments. In June 2003, Akamai and ES Ventures terminated the joint venture. In accordance with the termination agreement, Akamai removed its representatives from the joint venture’s board of directors and surrendered its 40% interest in the entity. ES Ventures agreed to wind down the affairs of the joint venture and will be responsible for settling all of the joint venture’s obligations. The distribution agreement was terminated, and Akamai forgave all amounts due under the agreement. The Company purchased all customer contracts from the former joint venture for a fee of

$472,000 and will continue to service these customers. The fee has been recorded as an asset and will be amortized as a reduction to future revenue of these customers. As of September 30, 2003, approximately $140,000 of this fee remained unamortized.

In December 2002, Akamai sold its 40% equity interest in Akamai Technologies Japan K.K., formerly a joint venture between Akamai and SBBM. For the three and nine months ended September 30, 2002, the Company recognized $1.1 million and $3.3 million, respectively, under a reseller agreement with Akamai Technologies Japan K.K. Akamai also recognized $1.2 million and $3.6 million under a technology license agreement with SBBM during the three and nine months ended September 30, 2002, respectively, which was considered a related party at the time the revenue was recognized due to SBBM’s relationship with Akamai Technologies Japan K.K. In January 2003, the Company formed a wholly-owned subsidiary in Japan through which it sells Akamai services and supports its reseller relationships. As of December 31, 2002, $1.1 million was due from Akamai Technologies Japan K.K. and is included in due from related parties on the consolidated balance sheet as of that date. This amount was paid in January 2003.

The Company previously held a 40% equity interest in Sockeye Networks, Inc., which was accounted for under the equity method. In November 2002, the Company significantly reduced its equity interest in Sockeye and, as of March 31, 2003, there was no longer an Akamai representative serving on Sockeye’s board of directors. As of September 30, 2003, the Company accounted for this investment under the cost method due to the significant reduction in ownership interest. In October 2003, Sockeye was acquired by Internap Network Services Corporation. Akamai did not receive any cash or other consideration as a result of the merger and no longer holds any equity interest in Sockeye or its successor.

In July 2003, the Company forgave $1.0 million of $2.8 million due under a note receivable that had been issued to the Company by a former officer that enabled him, in 1999, to purchase shares of the Company’s common stock. The Company recorded the forgiveness of $1.0 million as equity-related compensation during the three months ended June 30, 2003. The remaining $1.8 million due on the note was paid in full in July 2003.

In July 2003, a warrant holder exercised warrants to purchase 492,736 shares of common stock. In lieu of the exercise price of these warrants, the warrant holder surrendered to Akamai additional warrants to purchase 441,932 shares of common stock as consideration. The Company recorded the exercise price of these warrants to common stock and additional paid in capital at par value of $0.01.

On August 26, 2003, the Company granted 30,000 deferred stock units (“DSUs”) under the Company’s 1998 Stock Incentive Plan, as amended, to each of the five non-employee members of its Board of Directors. Each DSU represents the right to receive one share of the Company’s common stock upon vesting. The DSUs vest in three equal annual installments over the three-year period following the grant date, so long as the holder continues to provide service as a director of the Company. The holder may elect to defer receipt of all or a portion of the vested shares of stock represented by the DSU for a period for at least one year, but not more than ten years from the grant date. As of September 30, 2003, the Company has recorded deferred compensation of $615,000 for the intrinsic value of the DSUs. The deferred compensation will be recognized as compensation expense over the expected three-year vesting period.

During the three months ended September 30, 2003, certain employees terminated their employment with Akamai but continued to provide services to the Company as consultants. Despite the employees’ change in status, outstanding equity awards held by such individuals will vest in accordance with the terms of their original agreements or amendments thereto. The Company began measuring and recognizing the fair value of the outstanding awards commencing upon the change in the individual’s employment status. During the three

months ended September 30, 2003, the Company recorded $265,000 of compensation expense related to equity awards held by all non-employees.

The Company currently operates in one business segment: providing services and software that are designed to enable enterprises to extend and control their e-business infrastructure to ensure superior performance, reliability, scalability and manageability.

The Company deploys its servers into networks worldwide. As of September 30, 2003, the Company had approximately $26.0 million and $3.3 million of property and equipment, net of accumulated depreciation, located in the United States and foreign locations, respectively. As of December 31, 2002, the Company had approximately $49.5 million and $13.7 million of property and equipment, net of accumulated depreciation, located in the United States and foreign locations, respectively.

For both the three and nine months ended September 30, 2003, approximately 15% of revenue was derived from the Company’s operations outside the United States of America, of which 12% and 13%, respectively, relates to Europe. For the three and nine months ended September 30, 2002, approximately 14% and 13%, respectively, of revenue was derived from sources outside of the United States, of which 11% and 10%, respectively, relates to Europe. For the three and nine months ended September 30, 2003, one customer accounted for 20% and 14% of total revenues, respectively. No customer accounted for more than 10% of revenue for any other period reported in these consolidated financial statements.

Between July 2, 2001 and November 7, 2001, purported class action lawsuits seeking monetary damages were filed in the United States District Court for the Southern District of New York against the Company and several of its officers and directors as well as against the underwriters of its October 28, 1999 initial public offering of common stock. The complaints were filed allegedly on behalf of persons who purchased the Company’s common stock during different time periods, all beginning on October 28, 1999 and ending on various dates. The complaints are similar and allege violations of the Securities Act of 1933 and the Securities Exchange Act of 1934 primarily based on the allegation that the underwriters received undisclosed compensation in connection with the Company’s initial public offering. The Company has not accrued any amounts related to these lawsuits because a loss is not yet considered probable.

In June 2002, the Company filed a lawsuit against Speedera Networks, Inc. (“Speedera”) in California Superior Court alleging theft of Akamai trade secrets from an independent company that provides website performance testing services. In October 2002, Speedera filed a cross-claim against the Company seeking monetary damages and injunctive relief and alleging that Akamai engaged in various unfair trade practices, made false and misleading statements and engaged in unfair competition. The Company has not accrued any amounts related to the cross-claim because a loss is not yet considered probable.

In July 2002, Cable and Wireless Internet Services (“C&W”), formerly known as Digital Island, filed a lawsuit against the Company in the United States District Court for the District of Massachusetts alleging that certain Akamai services infringe a C&W patent issued in that month. C&W sought a preliminary injunction restraining the Company from offering an Akamai service feature alleged to infringe such patent. That motion was denied in April 2003. In August 2002, C&W filed a lawsuit against the Company in the United States District Court for the Northern District of California alleging that a different Akamai service feature infringes a second C&W patent. C&W filed a motion for a preliminary injunction; however, that motion was dismissed. A trial date has been set for December 2003. In August 2003, C&W filed suit against the Company and two of its subsidiaries in the High Court of Justice, Chancery Division, in the United Kingdom alleging infringement of a C&W patent.

In November 2003, the Company entered into a settlement agreement with C&W in which each party agreed to dismiss without prejudice all pending lawsuits against the other, including all litigation referenced in the preceding paragraph, with the exception that Akamai has not agreed to dismiss its lawsuit against C&W in which Akamai is pursuing a claim for damages for patent infringement against C&W. The date for the trial on Akamai’s damages claim has not been set.

In September 2002, Teknowledge Corporation (“Teknowledge”) filed a lawsuit in the United States District Court for the District of Delaware against Akamai, C&W and Inktomi Corporation alleging that certain services offered by each company infringe a Teknowledge patent relating to automatic retrieval of changed files by a network software agent. The Company has not recorded a liability related to this lawsuit because a loss is not yet considered probable.

In November 2002, the Company filed a lawsuit against Speedera in federal court in Massachusetts for violation of a patent held by Akamai. In January 2003, Speedera filed a counterclaim in this case alleging that Akamai has infringed a patent that was recently issued to Speedera. The Company has not recorded a liability related to the counterclaim because the loss is not yet considered probable.

In April 2003, the Company and Massachusetts Institute of Technology (“M.I.T.”) amended a suit originally filed against Speedera in February 2002 in a federal court in Massachusetts alleging that Speedera infringes a newly-issued content delivery patent held by M.I.T. and licensed to Akamai. In response, Speedera filed a counterclaim in this case alleging that Akamai has infringed a Speedera patent relating to the combined provision of traffic management and content delivery services. The Company has not recorded a liability related to the counterclaim because a loss is not yet considered probable.

The Company has been informed that on July 28, 2003, a class action complaint on behalf of individual investors was filed in California state court naming numerous brokerages and issuers, including Akamai, as defendants. The case was subsequently removed to Federal court in California. The Company has not yet been served with the complaint, which does not make any specific allegation concerning Akamai. Instead, the unserved complaint generally alleges that the brokerage defendants inappropriately recommended stocks to the plaintiff for investment and that the issuer defendants (including Akamai) whose stock brokerages recommended purportedly made unspecified misrepresentations. No amount has been accrued related to this litigation as a loss is not considered probable.

In November 2002, the FASB issued Interpretation 45, or FIN 45, “Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others.” FIN 45 elaborates on the existing disclosure requirements for most guarantees, including loan guarantees such as standby letters of credit. FIN 45 also clarifies that at the time an entity issues a guarantee, the entity must recognize an initial liability for the fair value, or market value, of the obligations it assumes under the guarantee and must disclose that information in its interim and annual financial statements. The disclosure provisions of FIN 45 were effective for the Company’s Annual Report on Form 10-K for the year ended December 31, 2002. The initial recognition and initial measurement provisions of FIN 45 apply on a prospective basis to guarantees issued or modified after December 31, 2002. The fair value of the Company’s guarantees issued or modified during the three months ended September 30, 2003 was nominal.

In November 2003, the Company entered into a settlement agreement with C&W in which each party agreed to dismiss without prejudice all pending lawsuits against the other, including all litigation referenced in Note 15 above, with the exception that Akamai has not agreed to dismiss its lawsuit against C&W in which Akamai is pursuing a claim for damages for patent infringement against C&W. The date for the trial on Akamai’s damages claim has not been set.

We believe that this report contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are subject to risks and uncertainties and are based on the beliefs and assumptions of our management based on information currently available to our management. Use of words such as “believes,” “expects,” “anticipates,” “intends,” “plans,” “estimates,” “should,” “likely” or similar expressions, indicate a forward-looking statement. Forward-looking statements involve risks, uncertainties and assumptions. Certain of the information contained in this quarterly report on Form 10-Q consists of forward-looking statements. Important factors that could cause actual results to differ materially from the forward-looking statements include, but are not limited to, those set forth under the heading “Factors Affecting Future Operating Results.” We assume no obligation to update any such forward-looking statements.

The following sets forth, as a percentage of revenue, consolidated statements of operations data for the periods indicated:

Since our inception, we have incurred significant costs to develop our technology, build our worldwide network, sell and market our services and software and support our operations. In recent years, we have incurred significant restructuring expenses related to employee severance payments and facility lease settlements. We have not yet achieved profitability on a quarterly or annual basis; however, we have observed the following known trends and events that are likely to have an impact on our financial condition and results of operation in the future:


	•	During each quarter in 2003, the dollar volume of the recurring revenue contracts that we have booked exceeded the dollar volume of the contracts we lost through cancellations, terminations and non-payment. A continuation of this trend would lead to increased revenue in the short-term.

	•	During recent quarters, we have reduced our network bandwidth costs per unit by entering into new contracts with lower pricing and amending existing contracts to take advantage of price reductions in the market. Continued priced reductions contributed to improved gross margins as demonstrated in the three months ended September 30, 2003, where our gross margin, including depreciation of network equipment, was approximately 66%. We expect bandwidth cost per unit to be relatively constant or to


		improve in 2004 as compared to 2003. We have stabilized certain of our operating costs by maintaining controls on head count growth and discretionary spending. We have restructured our excess leased facilities to align future rent obligations to market rates and to eliminate excess capacity. During each fiscal quarter in 2003, these expenses were relatively constant.

	•	During each fiscal quarter in 2003, depreciation of our network equipment decreased quarter-over-quarter. We believe that depreciation will continue to decline from previous levels as we replace our equipment at lower cost as compared to historical cost. Although we expect that the amortization of internal-use software development cost, which we include in depreciation expense, will increase in the future, we expect that total depreciation expense will continue to decline in the short-term.

	•	We expect a net decline in equity compensation costs in 2004 as equity awards issued in previous years become fully vested. Any change in the accounting rules related to stock awards requiring that we record expense for stock awards at fair value would increase our net loss in the future because we have a significant number of options outstanding and expect to continue to grant new options in the future. The amount of any increase resulting from the change in the method of accounting for stock options is not determinable at this time due to the number of variables to be considered when determining fair value of stock awards.

	•	We do not anticipate significant investment losses or gains in the future as our portfolio is currently comprised primarily of high-grade investments. We do not anticipate significant restructuring charges in the future; however, we will continue to pursue modifications to modify or settle our long-term leases if we believe it to be in the best interest of the company and its shareholders.

	•	We believe that interest expense on our debt obligations, which mature in 2007, will not exceed $17 million in 2004.

Based on our analysis of the aforementioned known trends and events, we expect to generate net income, while continuing to have positive cash flows on a quarterly basis, beginning in mid-2004; however, our future results will be affected by many factors identified below in “Factors Affecting Future Operating Results,” including our ability to:


	•	increase our revenue by adding to our recurring customer base and limiting customer cancellations and terminations;

	•	maintain our network bandwidth costs and other operating expenses consistent with our revenues;

	•	address future capital expenditure requirements at costs that are within our expectations; and

	•	maintain the prices we charge for our services.

As a result, there is no assurance that the aforementioned trends will continue in the future or that we will achieve our expected financial objectives.

Our discussion and analysis of our financial condition and results of operations are based upon our consolidated financial statements, which have been prepared by us in accordance with accounting principles generally accepted in the United States of America. The preparation of these consolidated financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses and related disclosure. Estimates reflected in our consolidated financial statements include, but are not limited to, revenue recognition, allowance for doubtful accounts, investments, intangible assets, taxes, depreciable lives of property and equipment, restructuring accruals and contingent obligations. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. Actual results may differ from these estimates. See the section entitled “Application of Critical Accounting Policies and Estimates” in our Annual Report on Form 10-K for the year ended December 31, 2002 for further discussion of these critical accounting policies and estimates.

Revenue. Total revenue increased 18%, or $6.4 million, to $41.8 million for the three months ended September 30, 2003 as compared to $35.4 million for the same period in the prior year. The increase in total revenue for the quarter ended September 30, 2003 as compared to the same period in the prior year was attributable to an increase in service revenue, partially offset by a reduction in software and related party revenue. The increase in service revenue was primarily attributable to an increase in non-committed, usage-based customer revenue due to an increase in customer traffic delivered during the quarter. Microsoft Corporation was the largest contributor to the increase in revenue attributable to usage that was not pre-committed by our customers. Service revenue also increased due to an increase in the number of customers under recurring revenue contracts.

For both the three and nine-month periods ended September 30, 2003, 15% of our total revenue was derived from our operations located outside of the United States, of which 12% and 13%, respectively, relates to Europe. Resellers accounted for 22% of revenue in the current quarter and in the same period in the prior year. For the three and nine months ended September 30, 2003, Microsoft Corporation accounted for 20% and 14%, respectively, of total revenue. No other customer accounted for 10% or more of revenue in 2003. No customer accounted for more than 10% of revenue for the three and nine months ended September 30, 2002.

As of September 30, 2003, we had 1,056 customers under recurring revenue contracts as compared to 975 as of September 30, 2002. Average monthly revenue for each of these customers was approximately $13,300 in the three months ended September 30, 2003 as compared to $11,000 in the same period in the prior year.

In September 2003, we executed an amendment to our content delivery services customer agreement with Microsoft Corporation. The amended agreement has a two-year term with a minimum usage commitment. The parties have agreed that, in August 2004, they will negotiate in good faith appropriate changes, if any, to the pricing levels then in effect. If Akamai and Microsoft Corporation are unable to reach agreement on requested pricing changes, the pricing will not change; however, Microsoft Corporation will have the right to reduce its commitment levels by 50% for the second year of the term, and the services shall thereafter be provided on a month-to-month basis subject to termination by either party on ten days’ notice.

Software revenue decreased 88%, or $1.9 million, to $274,000 for the three months ended September 30, 2003 as compared to $2.2 million for the same period in the prior year. The decrease in software revenue reflects a decrease in the number of perpetual licenses executed in the three months ended September 30, 2003 as compared to the same period in the prior year and a reduction in revenue from customized technology arrangements. We expect software revenue to increase in the near future given our currently booked software contracts. For the three months ended September 30, 2003, no revenue was attributable to related parties as compared to $2.5 million for the same period in the prior year. The reduction in revenue from related parties was primarily attributable to revenue in the prior year from Sockeye Networks, Inc., SBBM and Akamai Technologies Japan KK with no associated revenue in 2003. We expect no revenue from related parties during the remainder of 2003.

Cost of Revenue. Cost of revenue includes fees paid to network providers for bandwidth and co-location of our network equipment. Cost of revenue also includes payroll and related costs and equity-related compensation for network operations personnel, cost of licenses, depreciation of network equipment used to deliver our services and amortization of internal-use software costs.

Traffic delivered over our network increased 200% during the three months ended September 30, 2003 compared to the same period in the prior year. Despite this increase in traffic, cost of revenue decreased 34%, or $7.3 million, to $14.3 million for the three months ended September 30, 2003 as compared to $21.6 million for the same period in the prior year. For the nine months ended September 30, 2003 cost of revenue decreased 29%, or $19.9 million, to $48.0 million as compared to $67.9 million for the same period in the prior year. We decreased cost of revenue by entering into new, competitively priced network contracts, renegotiating existing network contracts to achieve more favorable pricing, reaching favorable settlements with respect to disputed amounts owed under network contracts and improving the management of our network traffic in the current period. Depreciation of network equipment has decreased during both the three and nine-months

Cost of revenue during the three and nine months ended September 30, 2003 also decreased due to credits received of approximately $650,000 and $2.5 million, respectively, as a result of network contract settlements and renegotiations. We expect that credits of this nature may occur in the future as a result of our efforts to lower our network costs; however, the timing and amount of these credits, if any, will vary.

For the three and nine months ended September 30, 2003 and 2002, cost of revenue was comprised of the following (in thousands):

Research and Development. Research and development expenses consist primarily of payroll and related costs and equity-related compensation for research and development personnel who design, develop, test and enhance our services and our network. Research and development costs are expensed as incurred, except certain internal-use software development costs required to be capitalized. During the three and nine months ended September 30, 2003, we capitalized software development costs of $1.9 million and $5.4 million, respectively, net of impairments, as compared to $1.2 million and $4.1 million, respectively, for the same periods in the prior year. These capitalized internal-use software costs are amortized to cost of revenue over their useful lives of two years.

Research and development expenses decreased 41%, or $2.5 million, to $3.6 million for the three months ended September 30, 2003 as compared to $6.1 million for the same period in the prior year. For the nine months ended September 30, 2003, research and development expenses decreased 43%, or $7.6 million, to $10.1 million as compared to $17.7 million for the same period in the prior year. The decrease in research and development expenses was primarily due to an increase in capitalization of internal-use software development costs and a decrease in payroll and related costs, including equity-related compensation, as a result of workforce reductions in 2002.

The following table quantifies the net reduction in research and development expenses (in millions) for the periods indicated:

Sales and Marketing. Sales and marketing expenses consist primarily of payroll and related costs, equity-related compensation and commissions for personnel engaged in marketing, sales and service support functions, as well as advertising and promotional expenses and certain operating costs for our international

sales offices. Sales and marketing expenses decreased 30%, or $5.1 million, to $11.8 million for the three months ended September 30, 2003 as compared to $16.9 million for the same period in the prior year. For the nine months ended September 30, 2003, sales and marketing expenses decreased 31%, or $15.6 million, to $34.9 million as compared to $50.5 million for the same period in the prior year. The decrease in sales and marketing expenses was primarily due to a reduction in payroll and payroll-related costs, including equity-related compensation attributable to a reduction in headcount in late 2002 and a decrease in advertising costs associated with an agreement between CNN and the Company, which expired in the fourth quarter of 2002.

The following table quantifies the net reduction in sales and marketing expenses (in millions) for the periods indicated:

General and Administrative. General and administrative expenses consist primarily of depreciation of property and equipment used by us internally, payroll and related costs, including equity-related compensation and related expenses for executive, finance, business applications, network management, human resources and other administrative personnel, fees for professional services, the provision for doubtful accounts and rent and other facility-related expenditures for leased properties.

General and administrative expenses decreased 46%, or $11.3 million, to $13.2 million for the three months ended September 30, 2003 as compared to $24.5 million for the same period in the prior year. For the nine months ended September 30, 2003, general and administrative expenses decreased 40%, or $30.4 million, to $45.1 million as compared to $75.5 million for the same period in the prior year. The decrease in general and administrative expenses was primarily due to reduced payroll and related costs, including equity-related compensation, as a result of workforce reductions in 2002, reduced rent expense due to facility restructurings and a reduction in depreciation due to assets becoming fully depreciated.

The following table quantifies the net reduction in general and administrative expenses (in millions) for the periods indicated:

Amortization of Other Intangible Assets. Amortization of other intangible assets decreased to $12,000 for the three months ended September 30, 2003 as compared to $2.2 million for the same period in the prior year. For the nine months ended September 30, 2003, amortization of other intangible assets decreased 77%, or $7.5 million, to $2.2 million as compared to $9.7 million for the same period in the prior year. Intangible assets acquired in business combinations were fully amortized as of the end of the first quarter of 2003; therefore, there was no corresponding amortization of such intangible assets in the second and third quarters of

2003. We expect to amortize approximately $12,000 of intangible assets during the fourth quarter of 2003 and $50,000 in each year thereafter through 2008.

Restructuring Charges. During the second quarter of 2003, we amended or terminated three long-term leases in connection with which we paid our lessors a total of $16.1 million in cash and restricted cash. As a result of these lease amendments and terminations, we reversed $9.6 million of previously accrued restructuring liabilities for the nine months ended September 30, 2003 and recorded $1.1 million for costs relating to the restructuring of a facility located in Europe. The Company estimates that these settlements will result in annual cost savings of approximately $8.0 million starting in 2004, and an aggregate of over $50.0 million by the end of the original lease terms. The three lease transactions are as follows:


	(i) In April 2003, we amended our lease obligation for our substantially vacant facility in Santa Clara, California. Under the terms of the amendment, we made a payment of $9.4 million, including brokerage fees of $600,000. The total payment included the release of $5.7 million in restricted cash. We will continue to pay rent at the previously contracted rate through the end of 2003. Thereafter, rent will be reduced to a lower rate substantially aligned with market rates in the area. The amended lease is scheduled to terminate in August 2007. As of September 30, 2003, the remaining restructuring liability related to this facility was $6.6 million. As we make the remaining contractual rent payments allocable to the vacated space, this liability will be reduced. We are actively seeking a subtenant for this space; however, we have estimated no sublease income due to the market conditions in the area.

	(ii) In May 2003, we terminated our lease for a facility located in the United Kingdom for a payment of approximately $700,000. In connection with the termination of this lease, we impaired $400,000 of long-lived assets and long-term deposits. We recorded a restructuring charge of $1.1 million related to the termination of the lease and impairment of the long-lived assets and long-term deposits. We have relocated our operations in the United Kingdom to a smaller facility.

	(iii) In June 2003, we terminated our long-term lease for our San Mateo, California facility for a payment of $6.0 million and entered into a new lease for 60% less space in this facility. Of the $6.0 million payment, $1.1 million has been recorded as a prepayment for the remaining utilized space and is being amortized over the remaining term of the original lease. We previously accrued a restructuring liability for the vacant portion of the original lease. The new lease is scheduled to expire in May 2008.

In the first quarter of 2002, we terminated our facility leases for 500 and 600 Technology Square in Cambridge, Massachusetts, at an aggregate cost of $15.9 million, including brokerage and legal fees. As of the termination date, the accrued restructuring liability attributable to these leases was $7.2 million. Accordingly, we recorded an additional restructuring charge of $8.7 million for the difference between the actual termination costs and the amount previously accrued. In addition, we recorded an additional $3.7 million restructuring charge to reflect a reduction in the amount of anticipated sublease income. During the second quarter of 2002, we recorded a non-cash restructuring charge of $602,000 to write-off long-lived assets and deferred rent related to vacated properties. Finally, during the third quarter of 2002, we recorded a restructuring charge of $6.1 million, which represents lease modification costs and asset impairments of $5.2 million and a $900,000 reduction in the amount of expected sublease income from vacated properties. As a result, during the nine months ended September 30, 2002 we recorded total restructuring charges of $19.1 million in connection with the termination of the Technology Square leases.

The following table summarizes the usage of the restructuring liabilities related to real estate leases for the nine months ended September 30, 2003 (in millions):

The amount of restructuring liabilities associated with real estate leases has been estimated based on the most recently available market data and discussions with our lessors and real estate advisors. In the event that we are able to sublease our restructured space, we will record an adjustment to the restructuring liability in the period in which the adjustment becomes probable and estimable.

Interest Expense, Net. Net interest expense includes interest accrued on our debt obligations less interest earned on invested cash, cash equivalents and marketable securities balances. Net interest expense increased 10%, or $393,000, to $4.3 million for the three months ended September 30, 2003 as compared to $4.0 million for the same period in the prior year. For the nine months ended September 30, 2003, net interest expense increased 14%, or $1.5 million, to $12.8 million as compared to $11.3 million for the same period in the prior year. The increase in net interest expense was due to a decrease in our invested cash, cash equivalents and marketable securities balance and a decrease in the interest rates on our investments. As of September 30, 2003, we had invested approximately $9.0 million in long-term unrestricted marketable securities.

Gain(loss) on Investments, Net. For the three months ended September 30, 2003, we recorded a gain of $1.7 million related to the sale of equity investments in publicly-traded companies and a loss of $40,000 on an investment in a privately-held company. Gain on investments for the nine months ended September 30, 2003 also includes realized losses of $15,000 for the sale of marketable securities. For the three months ended September 30, 2002, loss on investments include $1.3 million in losses to adjust the cost basis of equity investments to fair value and approximately $10,000 in investment gains. For the nine months ended September 30, 2002, loss on investments includes $4.3 million attributable to our investment in Netaxs, Inc.; losses of $2.2 million to adjust the cost basis of equity investments to fair value; and approximately $147,000 of realized investment gains.

To date, we have financed our operations primarily through private sales of capital stock, the issuance in April 1999 of senior subordinated notes totaling approximately $124.6 million in net proceeds, which we repaid in 1999, an initial public offering of our common stock in October 1999 which resulted in net proceeds of $217.6 million after underwriters’ discounts and commissions, and the sale in June 2000 of $300 million in 5 1/2% convertible subordinated notes due July 2007, which generated net proceeds of $290.2 million.

As of September 30, 2003, cash, cash equivalents and marketable securities totaled $99.0 million, of which $4.6 million is subject to restrictions limiting our ability to withdraw or otherwise use such cash, cash equivalents and marketable securities. For the three month period ended September 30, 2003, the Company generated approximately $610,000 from operating activities and collected $1.8 million on a note receivable for stock. As a result of these and other factors, cash, cash equivalents and marketable securities increased by $2.6 million during the three months ended September 30, 2003. Cash, cash equivalents and marketable securities decreased $26.2 million during the nine months ended September 30, 2003. Of the $26.2 million net

decrease, $22.0 million was attributable to payments made in connection with facility lease restructurings. We expect our payments relating to facility lease restructurings to be approximately $1.8 million in the fourth quarter of 2003 and to decrease to approximately $450,000 to $375,000 per quarter in 2004.

Cash used in operating activities decreased 52%, or $29.1 million, to $26.3 million for the nine months ended September 30, 2003 as compared to $55.4 million for the same period in the prior year. The decrease in cash used in operating activities was primarily due to a decrease in net losses before non-cash expenses and a decrease in prepaid expenses and other current assets, partially offset by an increase in accounts receivable. We expect that cash used in operating activities will continue to decline as a result of a stabilization of operating expenses that require cash outlays, a reduction in payments toward our real estate restructuring liabilities and an upward trend in cash collections related to an increase in recurring revenue contract bookings. However, the timing and amount of future working capital changes and our ability to manage our days sales outstanding will affect the future amount of cash used in or provided by operating activities.

Cash used in investing activities was $5.5 million for the nine months ended September 30, 2003 compared to cash provided by investing activities of $99.1 million for the same period in the prior year. The decrease in cash provided by investing activities was primarily due to a decrease in proceeds from sales and maturities of investments as a result of a decrease in our marketable security portfolio year over year. Cash used in investing activities for the nine months ended September 30, 2003 reflects net purchases, sales and maturities of investments of $568,000 less capital expenditures of $6.2 million, consisting primarily of the capitalization of internal-use software development costs related to our current and future service offerings. Cash provided by investing activities in the prior year was primarily from the net sale and maturity of marketable securities, partially offset by capital expenditures. We do not anticipate significant capital expenditures related to the maintenance and expansion of our deployed network during the remainder of 2003. We expect that total capital expenditures will not exceed 10% of revenue in 2004.

Cash provided by financing activities was $2.4 million for the nine months ended September 30, 2003, as compared to cash provided by financing activities of $327,000 for the nine months ended September 30, 2002. Cash provided by financing activities during the nine months ended September 30, 2003 reflects proceeds from the issuance of common stock under our stock plans and employee stock purchase plans of $1.9 million, settlement of a note receivable with a former officer of $1.8 million and payments on our capital lease obligations of $1.3 million. Cash provided by financing activities in the prior year reflects proceeds from the issuance of common stock of $1.7 million and payments on capital lease obligations of $1.3 million.

We believe that our current cash, cash equivalents and marketable securities of $99.0 million will be sufficient to meet our cash needs for working capital and capital expenditures for at least the next 24 months. If the assumptions underlying our business plan regarding future revenue and expenditures change or if unexpected opportunities or needs arise, we may seek to raise additional cash by selling equity or debt securities. We may seek to retire or refinance our long-term debt with cash, equity or a combination thereof. If additional funds are raised through the issuance of equity or debt securities, these securities could have rights, preferences and privileges senior to those accruing to holders of common stock, and the terms of such debt could impose restrictions on our operations. The sale of additional equity or convertible debt securities could result in additional dilution to our stockholders. See “Factors Affecting Future Operating Results.”

As a result of amendments to, or terminations of, our facility lease agreements for our Santa Clara, San Mateo and European properties and an amendment to a capital lease agreement during the second quarter of 2003, our contractual obligations have been revised since the filing of our Annual Report on Form 10-K. The following table presents our contractual obligations and commercial commitments as of September 30, 2003 over the next five years and thereafter (in millions):

As of September 30, 2003, we had issued $4.6 million in irrevocable letters of credit in favor of third-party beneficiaries, primarily related to facility leases. The letters of credit are collateralized by restricted marketable securities, of which $3.9 million are classified as long-term marketable securities and $726,000 are classified as short-term marketable securities on the consolidated balance sheet dated as of September 30, 2003. The restrictions on these marketable securities lapse as we fulfill our obligations or as such obligations expire as provided by the letters of credit.

We have entered into indemnification agreements with third parties, including vendors, customers, landlords, our officers and directors, shareholders of acquired companies, joint venture partners and third parties to whom we license technology. Generally, these indemnification agreements require us to reimburse losses suffered by the third party due to various events, such as lawsuits arising from patent or copyright infringement or our negligence. These indemnification obligations are considered off-balance sheet arrangements in accordance with FASB Interpretation 45, “Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others.” See “Obligations under Guarantees” in the footnotes to our consolidated financial statements included in the Annual Report on Form 10-K for the year ended December 31, 2002 for further discussion of these indemnification agreements. The initial recognition and initial measurement provisions of FIN 45 apply on a prospective basis to guarantees issued or modified after December 31, 2002. The fair value of guarantees issued or modified during the three and nine months ended September 30, 2003 was nominal.

In November 2002, the Emerging Issues Task Force, or EITF, reached a consensus on Issue 00-21 “Revenue Arrangements with Multiple Deliverables.” EITF 00-21 addresses revenue recognition for revenue arrangements with multiple deliverables. The deliverables in these revenue arrangements should be divided into separate units of accounting when the individual deliverables have value to the customer on a stand-alone basis, there is objective and reliable evidence of the fair value of the undelivered elements, and, if the arrangement includes a general right to return the delivered element, delivery or performance of the undelivered element is considered probable. The relative fair value of each unit should be determined and the total consideration of the arrangement should be allocated among the individual units based on their relative fair value. The guidance in this issue is effective for revenue arrangements entered into after June 30, 2003. The adoption of EITF 00-21 did not have a material impact on our consolidated financial statements.

In January 2003, the Financial Accounting Standards Board, or FASB, issued Interpretation 46, or FIN 46, “Consolidation of Variable Interest Entities — an interpretation of Accounting Research Bulletin No. 51.” FIN 46 addresses consolidation of variable interest entities where the equity investment at risk is not sufficient to permit the entity to finance its activities without additional subordinated financial support from other parties and the equity investors lack one or more essential characteristics of a controlling financial interest. FIN 46 applies immediately to variable interest entities created after January 31, 2003, and to variable interest entities in which an enterprise obtains an interest after that date. It applies in the first fiscal year or interim period beginning after June 15, 2003, to variable interest entities in which an enterprise holds a variable interest that it acquired before February 1, 2003. We are not currently an investor in any variable interest entities.

In October 2003, the FASB issued FASB Staff Position, or FSP 46-6, “Effective Date of FASB Interpretation No. 46, Consolidation of Variable Interest Entities.” This FSP deferred the effective date for applying the provisions of FIN 46 for interests held in variable interest entities or potential variable interest entities created before February 1, 2003. The adoption of this FSP did not have an effect on our financial statements.

In May 2003, the FASB issued Statement of Financial Accounting Standards No. 150, or SFAS No. 150, “Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity.” SFAS No. 150 clarifies the accounting for certain financial instruments with characteristics of debt that, under previous guidance, issuers could account for as equity. SFAS No. 150 requires that those instruments be classified as liabilities in statements of financial position. SFAS No. 150 became effective for financial instruments entered into or modified after May 31, 2003, and otherwise became effective July 1, 2003. The adoption of SFAS No. 150 did not have a material effect on our financial statements.

In August 2003, EITF reached a consensus on Issue 03-05, “Applicability of AICPA Statement of Position 97-2 to Non-Software Deliverables in an Arrangement Containing More-Than-Incidental Software.” EITF 03-05 addresses the applicability of Statement of Position, or SOP, 97-2 to non-software deliverables in an arrangement containing more-than-incidental software. In an arrangement that includes software that is more than incidental to the products or services as a whole, software and software-related elements are included within the scope of SOP 97-2. Software-related elements include software products and services, as well as any non-software deliverables for which a software deliverable is essential to its functionality. Software that is not essential to the functionality of the unrelated equipment, the equipment would not be considered software-related and would, therefore, be excluded from the scope of SOP 97-2. The adoption of EITF 03-05 will not have a material impact on our consolidated financial statements.

The following important factors, among other things, could cause our actual operating results to differ materially from those indicated or suggested by forward-looking statements made in this quarterly report on Form 10-Q or presented elsewhere by management from time to time

We have never been profitable. We have incurred significant losses since inception and expect to continue to incur losses for at least the next two quarters. We have large fixed expenses, and we expect to continue to incur significant bandwidth, sales and marketing, product development, administrative, interest and other expenses. Therefore, we will need to generate higher revenue to achieve and maintain profitability. There are numerous factors that could impede our ability to increase revenue and moderate expenses, including:


	•	failure to increase sales of our EdgeSuite service;

	•	significant increases in bandwidth costs or other operating expenses;


	•	any lack of market acceptance of our services due to continuing concerns about commercial use of the Internet, including security, reliability, speed, cost, ease of access, quality of service and regulatory initiatives;

	•	any failure of our current and planned services and software to operate as expected;

	•	a failure by us to respond rapidly to technological changes in our industry which could cause our services to become obsolete;

	•	a continuation of adverse economic conditions worldwide that have contributed to slowdowns in capital expenditures by businesses, particularly capital spending in the information technology market;

	•	failure of a significant number of customers to pay our fees on a timely basis or at all or to continue to purchase our services in accordance with their contractual commitments; and

	•	inability to attract high-quality customers to purchase and implement our current and planned services and software.

We have significant long-term debt, and we may not be able to make interest or principal payments when due. As of September 30, 2003, our total long-term debt was approximately $300 million and our stockholders’ deficit was approximately $182.6 million. Our 5 1/2% convertible subordinated notes due 2007, which we refer to as our 5 1/2% notes, do not restrict our ability or our subsidiaries’ ability to incur additional indebtedness, including debt that ranks senior to the 5 1/2% notes. Our ability to satisfy our obligations will depend upon our future performance, which is subject to many factors, including factors beyond our control. The holders of our 5 1/2% notes have the right to convert the notes into our common stock. The conversion price for the 5 1/2% notes is $115.47 per share. The current market price for shares of our common stock is significantly below the conversion price of our convertible subordinated notes. If the market price for our common stock does not exceed the conversion price, the holders of the notes are unlikely to convert their securities into common stock.

Our 5 1/2% notes are currently trading at a discount to their face amount. Accordingly, in order to reduce future cash interest payments, as well as future payments due at maturity, we may, from time to time, depending on market conditions, repurchase outstanding 5 1/2% notes for cash; exchange notes for shares of our common stock, warrants, preferred stock, debt or other consideration; or a combination of any of the foregoing. If we exchange shares of our capital stock, or securities convertible into or exercisable for our capital stock, for outstanding 5 1/2% notes, the number of shares that we might issue as a result of such exchanges could significantly exceed the number of shares originally issuable upon conversion of such notes. We cannot assure you that we will repurchase or exchange any outstanding 5 1/2% notes.

Historically, we have had negative cash flow from operations. For the year ended December 31, 2002, net cash used in operating activities was approximately $65.8 million. For the nine months ended September 30, 2003, net cash used in operating activities was approximately $26.3 million. Annual interest payments on our debentures, assuming no securities are converted or redeemed, is approximately $16.5 million. Unless we are able to generate sufficient operating cash flow to service the 5 1/2% notes, we will be required to raise additional funds or default on our obligations under the debentures and notes.

If our revenue decreases or grows more slowly than we anticipate or if our operating expenses increase more than we expect or cannot be reduced in the event of lower revenue, we may need to obtain funding from outside sources. If we are unable to obtain this funding, our business would be materially and adversely affected. In addition, even if we were to find outside funding sources, we might be required to issue securities with greater rights than the securities we have outstanding today. We might also be required to take other

We compete in markets that are new, intensely competitive, highly fragmented and rapidly changing. We have experienced and expect to continue to experience increased competition. Many of our current competitors, as well as a number of our potential competitors, have longer operating histories, greater name recognition, broader customer relationships and industry alliances and substantially greater financial, technical and marketing resources than we do. Our competitors may be able to respond more quickly than we can to new or emerging technologies and changes in customer requirements. Some of our current or potential competitors may bundle their services with other services, software or hardware in a manner that may discourage website owners from purchasing any service we offer or Internet service providers, or ISPs, from installing our servers. Increased competition could result in price and revenue reductions, loss of customers and loss of market share, which could materially and adversely affect our business, financial condition and results of operations.

Prices we have been charging for some of our services have declined in recent quarters. We expect that this decline may continue in the future as a result of, among other things, existing and new competition in the markets we address. Consequently, our historical revenue rates may not be indicative of future revenue based on comparable traffic volumes. If we are unable to sell our services at acceptable prices relative to our costs or if we are unsuccessful with our strategy of “upselling” our higher-priced services to our EdgeSuite Delivery customers, our revenue and gross margins will decrease, and our business and financial results will suffer.

For the three and nine months ended September 30, 2003, Microsoft accounted for 20% and 14%, respectively, of our revenue. Although in September 2003 we entered into an amendment to our content delivery services customer agreement with Microsoft that has a two-year term and includes a minimum usage commitment, Microsoft will have the right to reduce its commitment levels by fifty percent (50%) for the second year of the term and convert the contract to a month-to-month term after the first year if the parties fail to reach agreement as to appropriate price changes after the first year of the term. A significant decline in sales to Microsoft would reduce our revenue and cause our business and financial results to suffer.

Our business is dependent on providing our customers with fast, efficient and reliable Internet distribution application and content delivery services. For our core services, we currently provide a guarantee that our networks will deliver Internet content 24 hours a day, seven days a week, 365 days a year. If we do not meet this standard, our customer does not pay for all or a part of its services on that day. Our network or services could be disrupted by numerous things, including, among other things, natural disasters, failure or refusal of our third party network providers to provide the capacity, power losses, and intentional disruptions of our services, such as disruptions caused by software viruses or attacks by hackers. Any widespread loss or interruption of our network or services would reduce our revenue and could harm our business, financial results and reputation.

Our operations are dependent in part upon transmission capacity provided by third-party telecommunications network providers. We believe that we have access to adequate capacity to provide our services; however, there can be no assurance that we are adequately prepared for unexpected increases in bandwidth demands by our customers. In addition, the bandwidth we have contracted to purchase may become unavailable for a variety of reasons. For example, a number of these network providers have recently filed for protection under the federal bankruptcy laws. As a result, there is uncertainty about whether such providers, or others that enter into bankruptcy, will be able to continue to provide services to us. Any failure of these network providers to provide the capacity we require, due to financial or other reasons, may result in a reduction in, or interruption of, service to our customers. If we do not have access to third-party transmission capacity, we could lose customers. If we are unable to obtain transmission capacity on terms commercially acceptable to us, our business and financial results could suffer. In addition, our telecommunications and network providers typically provide rack space for our servers. Damage or destruction of, or other denial of access to, a facility where our servers are housed could result in a reduction in, or interruption of, service to our customers.

We expect capital expenditures to remain relatively constant over the next several quarters. If we are required to spend more than expected to maintain or expand our network as a result, for example, of higher server prices or the need to purchase more servers than expected, our cash position would decrease and depreciation would increase. A material decrease in liquidity would harm our financial position. Increased depreciation would decrease our earnings.

Our services are highly complex and are designed to be deployed in and across numerous large and complex networks. From time to time, we have needed to correct errors and defects in our software. In the future, there may be additional errors and defects in our software that may adversely affect our services. If we are unable to efficiently fix errors or other problems that may be identified, we could experience loss of revenues and market share, damage to our reputation, increased expenses and legal actions by our customers.

Our financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America. The preparation of these financial statements requires us to make estimates and judgments about, including without limitation taxes, doubtful accounts and restructuring charges, that affect the reported amounts of our assets, liabilities, revenues and expenses, the amounts of charges accrued by us, such as those made in connection with our restructuring charges, and related disclosure of contingent assets and liabilities. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. There can be no assurance, however, that our estimates, or the assumptions underlying them, will be correct. As a result, our actual results could vary from those reflected in our projections and accruals, which could adversely affect our stock price.

The price of our common stock has been and likely will continue to be subject to substantial fluctuations. The following factors may contribute to the instability of our stock price:


	•	variations in our quarterly operating results;

	•	the addition or departure of our key personnel;


	•	announcements by us or our competitors of significant contracts, litigation developments, or new or enhanced products or service offerings;

	•	changes in financial estimates by securities analysts;

	•	our sales of common stock or other securities in the future;

	•	changes in market valuations of networking, Internet and telecommunications companies;

	•	significant discrepancies between our estimates used in preparing our consolidated financial statements and our actual results;

	•	significant unexpected cash payments;

	•	fluctuations in stock market prices and volumes; and

	•	changes in general economic conditions, including interest rate levels.

Class action litigation is often brought against companies following periods of volatility in the market price of their common stock. If such litigation were brought against us, it could be expensive and divert our management’s attention and resources that could materially adversely affect our business and results of operations.

We have licensed from MIT technology covered by various patent applications and copyrights relating to Internet content delivery technology. Some of our technology is based in part on the technology covered by these patent applications and copyrights. Our license is effective for the life of the patent and patent applications; however, under limited circumstances, such as a cessation of our operations due to our insolvency or our material breach of the terms of the license agreement, MIT has the right to terminate our license. A termination of our license agreement with MIT could have a material adverse effect on our business.

Other companies or individuals, including our competitors, may obtain patents or other proprietary rights that would prevent, limit or interfere with our ability to make, use or sell our services. As a result, we may be found to infringe the proprietary rights of others. In the event of a successful claim of infringement against us and our failure or inability to license the infringed technology, our business and operating results would be significantly harmed. Companies in the Internet market are increasingly bringing suits alleging infringement of their proprietary rights, particularly patent rights. We have been named as a defendant in several lawsuits alleging that we have violated other companies’ intellectual property rights. Any litigation or claims, whether or not valid, could result in substantial costs and diversion of resources and require us to do one or more of the following:


	•	cease selling, incorporating or using products or services that incorporate the challenged intellectual property;

	•	obtain a license from the holder of the infringed intellectual property right, which license may not be available on reasonable terms or at all; and

	•	redesign products or services.

If we are forced to take any of these actions, our business may be seriously harmed.

We rely on a combination of patent, copyright, trademark and trade secret laws and restrictions on disclosure to protect our intellectual property rights. These legal protections afford only limited protection.

Monitoring unauthorized use of our services is difficult and we cannot be certain that the steps we have taken will prevent unauthorized use of our technology, particularly in foreign countries where the laws may not protect our proprietary rights as fully as in the United States. Although we have licensed and proprietary technology covered by patents, we cannot be certain that any such patents will not be challenged, invalidated or circumvented. Furthermore, we cannot be certain that any pending or future patent applications will be granted, that any future patent will not be challenged, invalidated or circumvented, or that rights granted under any patent that may be issued will provide competitive advantages to us.

Our future success depends upon the continued services of our executive officers and other key technology, sales, marketing and support personnel who have critical industry experience and relationships that they rely on in implementing our business plan. None of our officers or key employees is bound by an employment agreement for any specific term. We have a “key person” life insurance policy covering only the life of F. Thomson Leighton. The loss of the services of any of our key employees could delay the development and introduction of and negatively impact our ability to sell our services.

We have operations in several foreign countries and may continue to expand our sales and support organizations internationally. Such expansion could require us to make significant expenditures. We are increasingly subject to a number of risks associated with international business activities that may increase our costs, lengthen our sales cycle and require significant management attention. These risks include:


	•	lack of market acceptance of our software and services abroad;

	•	increased expenses associated with marketing services in foreign countries;

	•	general economic conditions in international markets;

	•	currency exchange rate fluctuations;

	•	unexpected changes in regulatory requirements resulting in unanticipated costs and delays;

	•	tariffs, export controls and other trade barriers;

	•	longer accounts receivable payment cycles and difficulties in collecting accounts receivable; and

	•	potentially adverse tax consequences.

We have made acquisitions of other companies in the past and may enter into additional business combinations and acquisitions in the future. Acquisitions are typically accompanied by a number of risks, including the difficulty of integrating the operations and personnel of the acquired companies, the potential disruption of our ongoing business, the potential distraction of management, expenses related to the acquisition and potential unknown liabilities associated with acquired businesses. If we are not successful in completing acquisitions that we may pursue in the future, we may be required to reevaluate our business strategy, and we may have incurred substantial expenses and devoted significant management time and resources without a productive result. In addition, with future acquisitions, we could use substantial portions of our available cash or make dilutive issuances of securities. Future acquisitions or attempted acquisitions could have an adverse effect on our ability to become profitable.

Laws and regulations that apply to communications and commerce over the Internet are becoming more prevalent. In particular, the growth and development of the market for online commerce has prompted calls for more stringent tax, consumer protection and privacy laws, both in the United States and abroad, that may impose additional burdens on companies conducting business online. This could negatively affect the businesses of our customers and reduce their demand for our services. We could also be negatively affected by tax laws that might apply to our servers which are located in many different jurisdictions. Internet-related laws, however, remain largely unsettled, even in areas where there has been some legislative action. The adoption or modification of laws or regulations relating to the Internet or our operations, or interpretations of existing law, could adversely affect our business.

We recently transferred our stock listing to the NASDAQ National Market from the NASDAQ Small Cap. In order to continue trading on the NASDAQ National Market, we must satisfy the continued listing requirements for that market. While we are presently in compliance with the new continued listing requirements, we cannot be sure that we will be able to maintain compliance with them. A delisting of our common stock from the NASDAQ National Market could materially reduce the liquidity of our common stock and result in a corresponding material reduction in the price of our common stock. In addition, any such delisting would materially adversely affect our ability to raise capital through alternative financing sources on terms acceptable to us, or at all.

Terrorist attacks in New York, Pennsylvania and Washington, D.C. in September 2001 disrupted commerce throughout the United States and other parts of the world. The continued threat of terrorism within the United States and abroad, and the potential for military action and heightened security measures in response to such threat, may cause significant disruption to commerce throughout the world. To the extent that such disruptions result in delays or cancellations of customer orders, a general decrease in corporate spending on information technology, or our inability to effectively market, sell or operate our services and software, our business and results of operations could be materially and adversely affected.

Provisions of our amended and restated certificate of incorporation, by-laws and Delaware law could make it more difficult for a third party to acquire us, even if doing so would be beneficial to our stockholders. In addition, in September 2002, our Board of Directors adopted a shareholder rights plans the provisions of which could make it more difficult for a potential acquirer of Akamai to consummate an acquisition transaction.

We are named as a defendant in a purported class action lawsuit filed in 2001 alleging that the underwriters of our initial public offering received undisclosed compensation in connection with our IPO in violation of the Securities Act of 1933 and the Securities Exchange Act of 1934. This litigation could be expensive and divert the attention of our management and other resources. We can provide no assurance as to the outcome of this action. Any conclusion of these matters in a manner adverse to us could have a material adverse affect on our financial position and results of operations.

In the ordinary course of business, we may become involved in litigation, administrative proceedings and governmental proceedings. Such matters can be time-consuming, divert management’s attention and resources and cause us to incur significant expenses. Furthermore, there can be no assurance that the results of any of these actions will not have a material adverse effect on our business, results of operations or financial condition.

Our exposure to market risk for changes in interest rates relates primarily to our investment portfolio. We do not use derivative financial instruments in our portfolio. We place our investments with high quality issuers and, by policy, limit the amount of risk by investing primarily in money market funds, United States Treasury obligations, high-quality corporate obligations and certificates of deposit. We expect to hold our marketable debt securities until maturity and do not expect to realize significant losses on the sale of marketable debt securities prior to maturity.

We have operations in Europe and Japan. As a result, we are exposed to fluctuations in foreign exchange rates. We do not expect, however, that changes in foreign exchange rates will have a significant impact on our consolidated results of operations, financial position or cash flows. We may continue to expand our operations globally and sell to customers in foreign locations, which may increase our exposure to foreign exchange fluctuations.

Our 5 1/2% convertible notes are subject to changes in market value. As of September 30, 2003, the carrying amount and fair value of these notes were $300 million and $249 million, respectively.

Akamai’s management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of September 30, 2003. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer concluded that, as of September 30, 2003, our disclosure controls and procedures were (1) designed to ensure that material information relating to us, including our consolidated subsidiaries, is made known to our Chief Executive Officer and Chief Financial Officer by others within those entities, particularly during the period in which this report was being prepared and (2) effective, in that they provide reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms.

No change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act), other than as described hereafter, occurred during the fiscal quarter ended September 30, 2003 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. During the fiscal quarter ended September 30, 2003, we implemented an enhanced integrated fixed asset tracking system to help us manage our deployed network equipment. We anticipate that the system will better assist us in identifying, on a specific cost basis, the net book value of each server in our deployed network system and in our internal network.

On September 13, 2000, Akamai, together with the Massachusetts Institute of Technology, or M.I.T., filed suit in the United States District Court for the District of Massachusetts against Digital Island Inc., or Digital Island, a wholly-owned subsidiary of Cable and Wireless, plc, for infringing an M.I.T. patent licensed exclusively to us. We refer to such patent as the 703 patent. On December 21, 2001, a jury found that Digital Island’s Footprint 2.0 content delivery network and service offering infringe seven asserted claims of the 703 patent. In August 2002, the district court issued a permanent injunction against Digital Island restraining it from violating four claims of the 703 patent. Digital Island appealed this ruling. In September 2003, the United States Court of Appeals for the Federal Circuit affirmed the district court’s ruling with respect to two of the claims as to which an injunction was granted but reversed the ruling with respect to the remaining two claims. With respect to the two claims as to which the injunction was upheld, the district court will set a schedule for a separate trial to be held on the damages payable by Digital Island as a result of its infringement of such claims.

In August 2003, Cable and Wireless Internet Services, or C&W, filed suit against us and two of our subsidiaries in the High Court of Justice, Chancery Division in the United Kingdom, alleging infringement of a C&W patent.

In November 2003, we entered into a settlement agreement with C&W in which each party agreed to dismiss without prejudice all pending lawsuits against the other, including all litigation referenced in the preceding paragraphs, with the exception that we have not agreed to dismiss our lawsuit against Digital Island described in the first paragraph of this Item 1. The damages trial with respect to such claims remains unscheduled.

See Item 3 of Part I of our annual report on Form 10-K for the year ended December 31, 2002 and Item 1 of Part III of our quarterly report on Form 10-Q for each of the quarters ended March 31, 2003 and June 30, 2003 for a discussion of legal proceedings as to which there were no material developments during the quarter ended September 30, 2003.

The exhibits filed as part of this quarterly report on Form 10-Q are listed in the Exhibit Index immediately preceding the exhibits and are incorporated herein.

On July 30, 2003, we furnished a Current Report on Form 8-K, dated July 30, 2003, under Item 9 Regulation FD Disclosure (Information Furnished Pursuant to Item 12, “Disclosure of Results of Operations and Financial Condition”), containing a press release announcing our financial results for the quarter ended June 30, 2003.

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


*	Confidential treatment has been requested as to certain portions of this Exhibit. Such portions have been omitted and filed separately with the Securities and Exchange Commission.

EX-10.28 3 b48016atexv10w28.txt EX-10.28 AKAMAI SERVICES CUSTOMER AGREEMENT Exhibit 10.28 Confidential Materials omitted and filed separately with the Securities and Exchange Commission. Asterisks denote such omissions. ADDENDUM This Addendum, dated as of September 1, 2003 (the "Addendum"), and the related FreeFlow Order Form between the parties dated as of September 1, 2003 (the "New Order Form"), amends and supersedes certain of the provisions of the (1) Akamai Microsoft Non-Standard Services Agreement Terms & Conditions (the "Terms & Conditions") entered into by and between Akamai Technologies, Inc. ("Akamai") and Microsoft Corporation ("Microsoft"), dated as of June 29, 2000; and (2) the Akamai FreeFlow Services Order Form entered into by the parties as of June 29, 2000 (the "Original Order Form"), as amended to date by the various Addenda thereto between the parties dated November 1, 2001, December 1, 2002 and February 1, 2003 (the "Addenda"). Unless otherwise defined herein, all capitalized terms used herein shall have the meanings assigned to such terms in the Terms & Conditions or New Order Form. NOW, THEREFORE, the parties hereby agree as follows: 1. The New Order Form, its attached Service Level Agreement, and this Addendum shall supersede and replace the Original Order Form, including the Addenda thereto, effective as of the Billing Effective Date set forth in the New Order Form. The rates set forth herein shall apply to any use of FreeFlow Services (HTTP delivery or streaming) by a Microsoft Web property, including any streaming delivered under the EdgeSuite Streaming Order Form, its Exhibits (including the Service Level Agreement) and related Addendum between Akamai and Microsoft (MSN Entertainment) with a Billing Effective Date of August 1, 2003, copies of which are attached hereto (the "MSN Entertainment Order"). 2. Notwithstanding Section 1 above, Microsoft shall have continued use of the Microsoft/[**], provided that the rates for usage of the [**] shall be as set forth herein. 3. Microsoft's [**] Usage Commitment for FreeFlow reflected in the New Order Form is for HTTP traffic only, including any [**] traffic. No FreeFlow streaming traffic will be counted towards such minimum commitment. The [**] Usage Commitment shall be comprised of the following regional [**] subcommitments: [**] for EMEA and [**] for Asia/ROW (each region as defined below). 4. FreeFlow usage rates, including both HTTP and streaming traffic, shall be as follows: Domestic: $[**]/Mbps EMEA: $[**]/Mbps Asia/ROW: $[**]/Mbps [**] (worldwide): $[**]/Mbps For purposes of the above rates: - All measurements will be taken regionally using separate 95/5 measurements. - Regions will be determined based on whether Customer Content is served to end users in (i) the United States and Canada ("Domestic"), (ii) Europe, Middle East and Africa ("EMEA"), or (iii) Asia or the rest of the world ("Asia/ROW"). - The above prices in this Section 4 and the [**] Usage Commitment in Section 3 shall be effective from the first day of the calendar month in which this Addendum has been executed by the parties; the pricing and usage amount (if any) set forth in the Original Order Form, as amended by the Addenda, shall apply for periods prior to such date. 5. The $[**] per GB pricing for storage reflected in the New Order Form shall apply to all Microsoft properties, including MSN Entertainment (see Paragraph 7 herein). 6. During the last month of the first year of the Term of the New Order Form (i.e., during August 2004), the parties will negotiate in good faith any appropriate modifications to the pricing set forth herein that would apply for the second year of the Term. In the event that the parties agree upon modified pricing terms, or alternatively agree that no price modifications are necessary, they shall execute appropriate documentation and the usage commitments set forth herein shall continue for the second year of the Term. If the parties are unable to reach agreement on pricing terms during such negotiation period then Microsoft may, by providing written notice to Akamai prior to September 1, 2004, convert the second year of the Term of the New Order Form so that (a) Microsoft's [**] Usage Commitment and any regional subcommitments set forth herein are reduced by [**]%, and (b) during the second year of the Term the New Order Form and the services thereunder shall continue on a month-to-month basis subject to termination by either party without penalty by delivery of a written notice of termination to the other party at least 10 days prior to the first day of the following month. 7. The parties agree that the MSN Entertainment Order shall remain in full force and effect and shall be unaffected by the New Order Form or this Addendum except that: (a) the price per GB for storage payable by MSN Entertainment shall be as reflected in the New Order Form (i.e., $[**] per GB), (b) the term of the MSN Entertainment Order shall be modified so that it is co-terminus with the New Order Form and this Addendum, and (c) the price for streaming (FreeFlow usage) shall be as set forth in Section 4 herein. 8. Akamai agrees that in the event it develops a generally available lower cost storage offering, it will offer Microsoft the ability to take advantage of such offering. 9. For purposes of clarification, the footnote from the Addenda permitting Microsoft and Microsoft Affiliates to order FreeFlow services from time to time, which is reprinted on Schedule A attached hereto, shall continue to apply. 10. For purposes of clarification, the parties acknowledge that the 30 day termination without penalty provision pertaining to FreeFlow Services set forth in Section 8.2 of the Terms and Conditions does not apply to the FreeFlow Services under the New Order Form. 11. Akamai has implemented a corporate security policy that is based on the ISO 17799 standard and is substantially equivalent to the MSN Security Policy (version 7.00 revised 1/31/03) provided to Akamai. Akamai will undergo an annual assessment in accordance with ISO 17799 by a 'big four' consulting firm or a reputable equivalent thereto (currently PricewaterhouseCoopers), in either case as selected by Akamai. The costs of the assessment, including without limitation all fees charged by such consultants and all costs and expenses incurred by Akamai in connection with such assessment, shall be borne by Akamai. An executive summary and a formal attestation by the consultant will be made available for Microsoft's review. Microsoft acknowledges that all information relating to the assessment, including the report with respect thereto, the executive summary and the formal attestation, shall constitute confidential information subject to the non-disclosure provisions of the Terms & Conditions. Akamai shall permit Microsoft to review the initial assessment. In the event that Microsoft in its reasonable discretion is not satisfied with the initial assessment because it shows substantial noncompliance with the ISO 17799 standard, then Microsoft may terminate without penalty this Addendum and the New Order Form by written notice delivered to Akamai within five (5) days of the last signature on this Addendum. In the event of a termination by Microsoft pursuant to the foregoing sentence, the parties shall automatically revert to the Original Order Form, as amended by the Addenda. With respect to any future assessment made available for review annually by Akamai to Microsoft, in the event that Microsoft in its reasonable discretion is not satisfied with such assessment because it shows a material decrease in compliance with the ISO 17799 standard compared with the prior year, then Microsoft shall so notify Akamai within fourteen (14) days after receipt of the annual assessment and the parties will negotiate in good faith with the goal of developing an action plan designed to address any agreed upon deficiencies. In the event that the parties are unable to reach agreement on such an action plan then Microsoft may terminate without penalty this Addendum and the New Order Form by written notice delivered to Akamai within 30 days after Microsoft's initial notice regarding non-compliance. Akamai will promptly notify a designated Microsoft security contact of any security breach or similar incident that has, or might have, compromised the privacy or security of any Microsoft end-user personally identifiable information in Akamai's possession. In such event, Akamai will keep Microsoft updated as to the steps being taken to alleviate any continued threat to the privacy or security of such information as well as any actions being taken to prevent foreseeable future incidents. The parties acknowledge that Akamai currently does not transmit any end-user personally identifiable information on behalf of Microsoft. To the extent that Microsoft desires to have Akamai transmit any such information in the future it will so notify Akamai and the parties will discuss and agree on any appropriate security precautions that may be needed with respect to such information. 12. The Parties agree that they shall work together in good faith to incorporate the applicable Microsoft standard terms and conditions for vendor services or other mutually agreeable alternatives thereto, including the Microsoft corporate payment policy, into the Terms & Conditions, within sixty (60) days of the last signature on this Addendum. IN WITNESS WHEREOF, and intending to be legally bound hereby, the parties hereto have caused this Amendment to be duly executed and delivered by their respective duly authorized officers as of the date and year first above written. Agreed and Accepted Agreed and Accepted: AKAMAI TECHNOLOGIES, INC. MICROSOFT CORPORATION By: /s/ Mike Carlson By: /s/ Steven A. Balmer ----------------------- ----------------------- Name: Mike Carlson Name: Steven A. Balmer --------------------- --------------------- Title: Regional Manager Title: CEO -------------------- -------------------- Date: September 23, 2003 Date: September 30, 2003 --------------------- --------------------- SCHEDULE A FreeFlow Services may be used by Microsoft and Microsoft Affiliates (as defined below) whose origin server is located in the territories set forth on Exhibit C (as may be amended from time to time) provided Akamai and Microsoft accept the order by executing a separate Order Form for FreeFlow Service which identifies the Microsoft Affiliate. Akamai hereby grants any such Microsoft Affiliate the right to use the FreeFlow Services and associated Software in accordance with the Agreement (including the licensing restrictions and confidentiality provisions thereof); provided that, so long as Microsoft and Akamai have accepted the order with respect to a given Microsoft Affiliate as provided for above, all other rights and obligations under the Agreement shall remain with Microsoft and Microsoft shall be fully responsible for any breach of the Agreement by its Affiliates. With respect to any order relating to a given Microsoft Affiliate Microsoft and Akamai have accepted under the terms hereof, Akamai shall bill Microsoft and Microsoft shall pay for the FreeFlow Services used by Microsoft and any such Microsoft Affiliates. Support will be provided directly to Microsoft for FreeFlow Services used by Microsoft and Microsoft Affiliates. The parties have waived the requirement to execute a separate Order Form in order to accept the order with respect to msnbc.com, a Microsoft Affiliate, and msnbc.com may use the FreeFlow Services in accordance with the terms of the Agreement. For purposes of this Agreement, "Affiliate" shall mean any entity now or hereafter directly or indirectly controlling or controlled by or in common control with a party, where "control" is defined as the ownership of at least 50% of the equity or beneficial interest of such entity or the right to vote for or appoint a majority of the board of directors or other governing body of such entity, and any other entity with respect to which party (i) sold a majority interest and retained at least 10% ownership of the equity or beneficial interest of such entity and (ii) has management or operational responsibility (including the authority to act on behalf of and legally bind such entity) (collectively "Management or Operational Responsibility") provided that such entity shall be deemed to be an Affiliate only so long as such "control" exists or party has Management or Operational Responsibility for such entity. For the avoidance of doubt, this Agreement shall not apply to any affiliates of Microsoft Affiliates. Exhibit C [**] [AKAMAI LOGO] FREEFLOW ORDER FORM =================================================================================================================================== CUSTOMER INFORMATION BILLING CONTACT INFORMATION: [X] Centralized Billing or [ ] Decentralized Billing Company: Microsoft Corporation Contact Name: Pauline Stuart Address: One Redmond Way Address (if different): 1065 LaAvenida; Mountain View CA 94043 Redmond, WA 98052 E-Mail: pauline@microsoft.com Phone: (650) 693-7032 Fax: (650) 693-7020 =================================================================================================================================== =================================================================================================================================== ORDER INFORMATION AKAMAI REP: Mike Carlson EFFECTIVE DATE: 09/01/2003 BILLING 09/01/2003 TERM: 2 years CUSTOMER PO #: ________ (mm/dd/yyyy) EFFECTIVE DATE: (mm/dd/yyyy) (Starts on Billing Date) [ ] New Service Order (no change to any existing services). CUSTOMER TYPE: [X] Existing Customer PURPOSE OF ORDER: [X] Change Order (change to existing order for this [ ] New Customer service). Term for underlying existing order will change to the Term listed above. AFFILIATE ORDER: [X] No (use this unless below applies) Describe change type here (e.g. renewal, [ ] Yes customer is incorporating Ts & upgrade, add feature, etc.): Upgrade existing Cs signed by an affiliate. FreeFlow Service Order and change pricing . Name of affiliate is ________. [ ] Transfer from another service to this one (prior service will be terminated on the Billing Effective Date). If selected then list the prior service being terminated here: _______. =================================================================================================================================== =================================================================================================================================== SERVICE INFORMATION ONE TIME FEES MONTHLY FEES [X] FREEFLOW SEE ADDENDUM Includes: HTTP, streaming, and SSL object delivery; Last Mile Accelerator; Basic Cache Control; Standard Reporting Tools; Log Delivery Service; Alerts. [**] Usage Commitment = [**] aggregate of HTTP traffic. Regional subcommitments and pricing as set forth in the Addendum dated the date hereof ("Addendum"). [X] STORAGE SEE ADDENDUM Base and overage usage Rate = $[**] per GB. [X] PREMIUM CUSTOMER CARE AND SUPPORT INCLUDED [ ] ACTIVATION -- Integration of new Web properties to be set on a custom basis per property. TOTAL FEES: $0 SEE ADDENDUM SECURITY DEPOSIT: [ ] Security Deposit (amount equals one month recurring fees for Term of one year or less; two months recurring fees for Term greater than one year) - N/A One-time fees are billed in advance. Monthly recurring fees are billed each calendar month in advance starting on the Billing Date. Overage and similar fees are billed in arrears. Services measured in Mbps and Net Storage are billed at 95th percentile of usage or uncompressed equivalent as measured by Akamai over five minute intervals ("95/5"). Other usage based on total use or uncompressed equivalent as measured by Akamai. Akamai reserves the right to limit Customer's use of the Akamai streaming network in excess of Customer's committed usage in the event that force majeure events, such as war, natural disaster or terrorist attack, result in extraordinary levels of traffic on Akamai's network. ==================================================================================================================================== Customer hereby orders from Akamai the Services described in this Order Form, and the attached Service Level Agreement, incorporated herein as Exhibit A. This Order Form is being issued pursuant and subject to the Akamai -- Microsoft Non-Standard Services Agreement Terms and Conditions between the parties, and shall become valid when executed by Customer and accepted by an authorized representative of Akamai. Use of any Akamai services and products are subject to Akamai's acceptable use policy (available on WWW.AKAMAI.COM). =================================================================================================================================== ACCEPTED BY CUSTOMER: ACCEPTED BY AKAMAI: SIGNATURE /s/ ARNE JOSEFSBERG SIGNATURE /s/ MICHAEL CARLSON - ---------------------------------------------------------------- --------------------------------------------------------------- NAME ARNE JOSEFSBERG NAME MICHAEL CARLSON DATE (mm/dd/yyyy) September 29, 2003 DATE (mm/dd/yyyy) September 23, 2003 - ---------------------------------------------------------------- --------------------------------------------------------------- TITLE TITLE CUSTOMER CONTACT FOR NOTICES (IF DIFFERENT FROM ADDRESS AT TOP) AKAMAI CONTACT FOR NOTICES COMPANY: AKAMAI TECHNOLOGIES, INC. ADDRESS: 8 CAMBRIDGE CENTER, CAMBRIDGE, MA 02142 USA ATTENTION: GENERAL MANAGER, MSN INFRASTRUCTURE PLATFORM SERVICES COPY TO: LAW & CORPORATE AFFAIRS ATTN: GENERAL COUNSEL ====================================================================================================================================

EXHIBIT A CONTENT DELIVERY SERVICES SERVICE LEVEL AGREEMENT This Service Level Agreement is a continuation of the FreeFlow Order Form dated as of September 1, 2003, and the related Akamai - Microsoft Non-Standard Services Agreement Terms & Conditions (the "Agreement") between Microsoft Corporation ("Customer") and Akamai Technologies, Inc. ("Akamai"). All capitalized terms not defined herein shall have the meanings that are ascribed in the Agreement. I. SERVICE LEVELS AND PENALTIES Akamai agrees to provide a level of service demonstrating: (a) 100% Uptime: The Service will serve content 100% of the time. (b) Measurable Performance Enhancement: The Service will deliver content measurably faster than the Customer's web site. (c) Credits: If the Service fails to meet either of the above service levels, the Customer will receive (as its sole remedy) a credit equal to fees for the day in which the failure occurs. II. SLA MONITORING METHODOLOGY The following methodology will be employed to measure the Service availability and performance enhancement: Agents and Polling Frequency (a) From six (6) geographically and network-diverse locations in major metropolitan areas, Akamai will simultaneously poll a test file residing on the Customer's production servers and on Akamai's network (b) The polling mechanism will perform two (2) simultaneous http GET operations: A test file will be placed on the customer's origin server (ie, origin.customer.com). One GET operation will be performed to retrieve the file directly from the origin server (ie, http://origin.customer.com/testobject). The other GET operation will be performed to retrieve the file through the Service, by requesting the object from the appropriate customer hostname CNAMEd to Akamai (ie, http://www.customer.com/testobject, where www.customer.com is CNAMEd to Akamai and configured to pull content from origin.customer.com) (c) The Akamaized test content must use a TTL of 2 hours or greater. (d) The test content will be a file of approximately 10 KB in size. (e) Polling will occur at approximately 12-minute intervals. (f) Based on the http GET operations described in II(b) above, the response times received from the two sources, (a) the Customer server, and (b) the Akamai network, will be compared for the purpose of measuring performance metrics and outages. III. PERFORMANCE METRIC The performance metric will be based on a daily average of performance for the Service and the Customer's production web server, computed from data captured across all regions and hits. Each time will be weighted to reflect peak traffic conditions or "primetime" usage. The primetime period is 10 AM to 8 PM EST. All times recorded during this period will be weighted by a factor of three. If on a given day the Akamai weighted daily average time exceeds the Customer's weighted daily average time, then the Customer will receive (as its sole remedy) a credit equivalent to fees for that day of service. IV. OUTAGES An outage is defined as a 12-minute period of consecutive failed attempts by a single agent to "get" a file from the network while succeeding to "get" the test file from the Customer web site. If an outage is identified by this method, the customer will receive (as its sole remedy) a credit equivalent to the fees for the day in which the failure occurred. V. SLA ACTIVATION In order to activate the Content Delivery Service Level Agreement, the Customer must enter two valid test files for the same object (as described in II(c) and (d) above) into the SLA Activation Tool located in the Provisioning Center on I.AM.AKAMAI (Akamai's Customer Portal). Detailed instructions are provided with the SLA Activation Tool on I.AM.AKAMAI; in addition, assistance is available from the Customer's Account Manager. The SLA will go into effect within five (5) business days after the Customer enters valid test files into the SLA Activation Tool. EX-10.29 4 b48016atexv10w29.txt EX-10.29 FORM OF DEFERRED STOCK UNIT AGREEMENT Exhibit 10.29 ------------- AKAMAI TECHNOLOGIES, INC. Deferred Stock Unit Agreement Under Second Amended and Restated 1998 Stock Incentive Plan, as amended This DEFERRED STOCK UNIT AGREEMENT (the "Agreement") is entered into as of ______________, 2003 (the "Grant Date"), between Akamai Technologies, Inc., a Delaware corporation (the "Company"), and ________________________ (the "Grantee"). For valuable consideration, receipt of which is acknowledged, the parties hereto agree as follows: 1. GRANT OF AWARD. The Company hereby grants to Grantee, and Grantee hereby accepts from the Company, subject to the terms and conditions set forth in this Agreement and in the Company's Second Amended and Restated 1998 Stock Incentive Plan, as amended (the "Plan"), ________ deferred stock units of the Company (the "DSUs"). Each DSU represents the right to receive one share of the Company's Common Stock, par value $.01 per share ("Common Stock"), subject to the terms and conditions set forth in this Agreement and the Plan. The shares of Common Stock that are issuable upon vesting of the DSUs are referred to in this Agreement as "Shares." Subject to the provisions of Section 2(b) hereof, this award of DSUs is irrevocable and is intended to conform in all respects with the Plan. 2. VESTING. (a) Regular Vesting. Except as otherwise provided in the Plan or this Section 2, the DSUs will vest in three equal installments on the first, second and third anniversaries of the Grant Date. (b) Forfeiture. Vesting in any of the DSUs pursuant to subsection (a) above is contingent upon the continuation of Grantee's service as a Director of the Company. In the event that Grantee ceases to be a Director of the Company for any reason or no reason, including but not limited to Grantee's voluntary resignation, death, or failure to be nominated for election, or to be elected, as a Director, all vesting shall cease as of the date of Grantee's cessation of service as a Director. Unvested DSUs will be immediately forfeited as of such date and neither Grantee nor its estate will have any further rights to such unvested DSUs or the Shares represented by those forfeited DSUs. (c) Change of Control. Upon a Change in Control Event (as defined in the Plan), the number of DSUs which are considered vested shall be calculated pursuant to Section 2(a) as though the Grant Date were the date that is one year prior to the actual Grant Date. 3. DISTRIBUTION OF SHARES. (a) Distribution Upon Vesting. Unless Grantee has made a proper deferral election pursuant to Section 3(b) below, the Company will distribute to Grantee (or to Grantee's estate in the event that his or her death occurs after a vesting date but before distribution of the corresponding Shares), as soon as administratively practicable after each vesting date, the Shares of Common Stock represented by DSUs that vested on such vesting date. If Grantee has elected to defer receipt of only a portion of the Shares distributable on a vesting date pursuant to Section 3(b) below, as soon as administratively practicable after such vesting date, the Company will distribute to Grantee the Shares of Common Stock represented by DSUs that vested on such vesting date and as to which distribution was not deferred. No fractional Shares will be issued. (b) Deferral of Distributions. Notwithstanding the distribution dates specified in Section 3(a) above, Grantee may elect, by providing written notice to the Vice President of Human Resources of the Company not less than ninety (90) days prior to a scheduled vesting date, to defer receipt of all or a portion of the Shares represented by the DSUs scheduled to vest on such vesting date until a date (the "Deferred Distribution Date") that is at least one year following the scheduled vesting date but not more than ten (10) years following the Grant Date. Grantee may also subsequently elect to postpone further receipt of Shares scheduled to be delivered on a Deferred Distribution Date by providing written notice to the Vice President of Human Resources of the Company not less than ninety (90) days prior to such Deferred Distribution Date. Such subsequent deferral may only be to a date that is at least one year after the pending Deferred Distribution Date but before the tenth anniversary of the Grant Date. If Grantee elects to defer receipt of all or a portion of the Shares, Grantee must also specify how Grantee wishes the Shares to be distributed in the event of a Change in Control of the Company (i.e., whether Shares are to be distributed upon the effectiveness of the Change in Control or whether the Shares or rights attendant thereto are to be received in accordance with the deferral election). Each election made pursuant to their Sction 3(b) shall be irrevocable, subject to further deferral. (c) Compliance with Law. The Company shall not be obligated to issue to Grantee the Shares upon the vesting of any DSU or on any Deferred Distribution Date (or otherwise) unless the issuance and delivery of such Shares shall comply with all relevant provisions of law and other legal requirements including, without limitation, any applicable federal or state securities laws and the requirements of any stock exchange upon which shares of Common Stock may then be listed. 4. RESTRICTIONS ON TRANSFER. This Agreement may not be transferred, assigned, pledged or otherwise encumbered by Grantee in any manner whatsoever, except that it may be transferred by will or the laws of descent and distribution. References to Grantee, to the extent relevant in the context, shall include references to authorized transferees. Without the prior written consent of the Company, Grantee shall not sell, transfer, assign, pledge or otherwise encumber or dispose of, by operation of law or otherwise, any DSUs (each, a "transfer"). Any such transfer by Grantee in violation of this Section 4 shall be void and of no force or effect, and shall result in the immediate forfeiture of all DSUs. 5. DIVIDEND AND OTHER SHAREHOLDER RIGHTS. (a) Dividends. If at any time during the period between the date that any deferred DSU vests and the Deferred Distribution Date for Shares represented by that deferred DSU (a "Deferral Period"), the Company pays a dividend on its Common Stock, then on each such dividend payment date (each, a "Dividend Payment Date"), Grantee will automatically receive an additional number of DSUs based on the Fair Market Value (as defined in the Plan) of the Shares distributable in respect of such deferred DSUs on the Dividend Payment Date. Any such additional DSUs issued under this Section 5(a) shall be considered DSUs under this Agreement and shall also be credited with additional DSUs as dividends, if any, are declared. Shares represented by DSUs issued as dividends will be distributed on the same date as Shares distributable in respect of the underlying DSUs. (b) Other Shareholder Rights. Except as set forth in Section 5(a) above and in the Plan, neither Grantee nor any person claiming under or through Grantee shall be, or have any rights or privileges of, a stockholder of the Company in respect of the Shares issuable pursuant to the DSUs granted hereunder until the Shares have been delivered to Grantee. 6. WITHHOLDING OF TAXES. The Company's obligation to deliver Shares to Grantee upon the vesting of DSUs shall be subject to the satisfaction of all applicable federal, state and local income and employment tax withholding requirements ("Withholding Taxes"). The Company may take such steps as it deems necessary or desirable for satisfaction of Withholding Taxes obligations. 7. NOTICES. All notices required or permitted hereunder shall be in writing and deemed effectively given upon personal delivery, deposit with a nationally recognized courier service, or five days after deposit in the United States Post Office, postage prepaid, addressed to the other party hereto at the address shown beneath his, her or its respective signature to this Agreement, or at such other address or addresses as either party shall designate to the other in accordance with this Section 7. 8. GOVERNING LAW. This Agreement shall be construed, interpreted and enforced in accordance with the internal laws of the State of Delaware without regard to any applicable conflicts of laws. 9. PROVISIONS OF THE PLAN. This Agreement is subject to the provisions of the Plan, a copy of which is furnished to Grantee with this Agreement. 10. NO RIGHT TO STATUS AS A DIRECTOR. This Agreement shall not be construed as giving Grantee the right to continued employment, service as a Director, or any other relationship with the Company. 11. BINDING EFFECT. This Agreement shall be binding upon and inure to the benefit of the Company and Grantee and their respective heirs, executors, administrators, legal representatives, successors and assigns, subject to the restrictions on transfer set forth in Section 4 of this Agreement. 12. SEVERABILITY. The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement, and each other provision of this Agreement shall be severable and enforceable to the extent permitted by law. 13. AMENDMENT; WAIVER; MISCELLANEOUS. This Agreement may be amended or modified only by a written instrument executed by both the Company and Grantee. Any provision for the benefit of the Company contained in this Agreement may be waived, either generally or in any particular instance, by the Board. A waiver on one occasion shall not be deemed to be a waiver of the same or any other breach on a future occasion. If there is any inconsistency between the provisions of this Agreement and of the Plan, the provisions of the Plan shall govern. Capitalized terms used but not defined herein shall have the meanings assigned to them in the Plan. 14. ENTIRE AGREEMENT. This Agreement and the Plan embody the entire agreement of the parties hereto with respect to the DSUs, the Shares and all other matters contained herein. This Agreement and the Plan supersede and replace any and all prior oral or written agreements with respect to the subject matter hereof. IN WITNESS WHEREOF, the Company and Grantee have caused this Agreement to be duly executed as of the date first above written. AKAMAI TECHNOLOGIES, INC. By: ------------------------------- George Conrades, Chief Executive Officer Address: 8 Cambridge Center Cambridge, MA 02142 ----------------------------------- Name: EX-31.1 5 b48016atexv31w1.txt EX-31.1 SECTION 302 CERTIFICATION OF THE C.E.O. EXHIBIT 31.1 ------------ CERTIFICATION OF CHIEF EXCECUTIVE OFFICER I, George Conrades, certify that: 1. I have reviewed this Quarterly Report on Form 10-Q of Akamai Technologies, Inc.; 2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report; 3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report; 4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have: a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared; b) [Paragraph omitted in accordance with SEC transition instructions contained in SEC Release 34-47986] c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and d) Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and 5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions): a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting. Date: November 13, 2003 /s/ George H. Conrades ------------------------------------------- George H. Conrades, Chief Executive Officer EX-31.2 6 b48016atexv31w2.txt EX-31.2 SECTION 302 CERTIFICATION OF THE C.F.O. EXHIBIT 31.2 ------------ CERTIFICATION OF CHIEF FINANCIAL OFFICER I, Robert Cobuzzi, certify that: 1. I have reviewed this Quarterly Report on Form 10-Q of Akamai Technologies, Inc.; 2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report; 3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report; 4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have: a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared; b) [Paragraph omitted in accordance with SEC transition instructions contained in SEC Release 34-47986] c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and d) Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and 5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions): a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting. Date: November 13, 2003 /s/ Robert Cobuzzi --------------------------------------- Robert Cobuzzi, Chief Financial Officer EX-32.1 7 b48016atexv32w1.txt EX-32.1 SECTION 906 CERTIFICATION OF THE C.E.O. EXHIBIT 32.1 ------------ CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 In connection with the quarterly report on Form 10-Q of Akamai Technologies, Inc. (the "Company") for the period ended September 30, 2003 as filed with the Securities and Exchange Commission on the date hereof (the "Report"), the undersigned, George H. Conrades, Chief Executive Officer of the Company, hereby certifies, pursuant to 18 U.S.C. Section 1350, that: (1) the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and (2) the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company. /s/ George H. Conrades --------------------------- Dated: November 13, 2003 George H. Conrades Chief Executive Officer A signed original of this written statement required by Section 906 has been provided to Akamai Technologies, Inc. and will be retained by Akamai Technologies, Inc. and furnished to the Securities and Exchange Commission or its staff upon request. EX-32.2 8 b48016atexv32w2.txt EX-32.2 SECTION 906 CERTIFICATION OF THE C.F.O. EXHIBIT 32.2 ------------ CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 In connection with the quarterly report on Form 10-Q of Akamai Technologies, Inc. (the "Company") for the period ended September 30, 2003 as filed with the Securities and Exchange Commission on the date hereof (the "Report"), the undersigned, Robert Cobuzzi, Chief Financial Officer of the Company, hereby certifies, pursuant to 18 U.S.C. Section 1350, that: (1) the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and (2) the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company. /s/ Robert Cobuzzi --------------------------- Dated: November 13, 2003 Robert Cobuzzi Chief Financial Officer A signed original of this written statement required by Section 906 has been provided to Akamai Technologies, Inc. and will be retained by Akamai Technologies, Inc. and furnished to the Securities and Exchange Commission or its staff upon request. 10-Q 9 b48016ate10vqxpdfy.pdf COURTESY PDF begin 644 b48016ate10vqxpdfy.pdf M)5!$1BTQ+C(-)>+CS],-"C$S-2`P(&]B:@T\/"`-+TQI;F5A7!E("]#871A;&]G(`TO4&%G97,@,3(P(#`@4B`-+T]U M=&QI;F5S(#$S.2`P(%(@#2].86UE+_HOO?=_[9:DKO/*..*[(I[XL@IZ9BV;-TNV27Q^ M85M4GL>CJ:G"GB**I=\7%+;-S/-8VILR,=#\0>OS@,1CT5D>3SN_!%5QQ`:R M3IYDF50K,J])/,0QY4E?Q&1'D2F1SQ-:?RSM<[G@JBI6>4.Q3C-Y(G;%TZ!L M2^5IZA<]7RB6NHCY`4T6F1SX0['RBMBJ+,UY0&>@<;?-2&4)\G77BLK*F/O\ M09FDTC3S^"K6A9ZB`DAZ)2*GS2X"*GX>WY@1XBLR`>IF-.ZW6T!7%4Z=`725 MJ\J5.HZX4M89J4JH-ZZ M67)-XNDSLY;T1:SJ)5`'X%B"RBL3'5V` MH3'1TU2^27RNT])EBV8^Z=,,A'`=TR0SMZOT:<:[JB]HO2H0"0PK!7#D,2DI M&1M;=#2`61T=D`@5%$Q+R^AH$!044E*"L@2A8F`%4'4<("Y0,9@K*"B!(0O6 MAJP8")24-*`L%Q6AH!%P,9CQ4!U`)0B_"I6`6LAVLH:%04Q@Q+$=V M*:8LP@L(,61/4R=;`8U*9V`)>@RDU8!8&VRX'0,?8P.#@Z2#%N,1Y@;!`ZX, M/]@9E!U*&!1$`JP/M+&U"+/;,ZUC6\%MP,`KR7E#?/MM1W8V&<6&`X[WV$[I M-$0=_,HHHG8AZF!^]00^AAD,<-`-+#^*@#07,%SN`^D'0@,30R(#`@4B`-+T9I'0@,30Q(#`@4B`-+T9I'0@ M,30T(#`@4B`-/CX@#65N9&]B:@TQ-#0@,"!O8FH-/#P@#2]4:71L92`H271E M;2`V+D5X:&EB:71S(&%N9"!297!O'0@ M,30W(#`@4B`-/CX@#65N9&]B:@TQ-#D@,"!O8FH-/#P@#2]0'1'4W1A=&4@ M/#P@+T=3,2`Q-S0@,"!2(#X^(`TO0V]L;W)3<&%C92`\/"`O0W,Y(#$V,"`P M(%(@/CX@#3X^(`UE;F1O8FH-,34P(#`@;V)J#3P\(`TO5'EP92`O16YC;V1I M;F<@#2]$:69F97)E;F-E^WF056X! 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MWR[I6VS;2S.Y;!W\^'9=PN4XG$>WW6ZR[^N/UV5^E>>G;]_D[EWV=NS#WP[.[>9(?/]?@\76:7L(E#(O+W6[GNG#>9/O/S?2E MN027_>]1L9^D"8U=N$Y-&^9F>`YNF\O.;7V]5$1G*A/-L03M-2M!7N"CKJSM<0>@3I8CP/!F?IL\Z"'Y&L= MF_5?>(9`(>91U0102/+X1`"%F$<1>T`AR4,)H!#S*/A;@4+,0^,0*,0\"CP$ M"C&/`F2!0LRCAE"@$/.H\!`HQ#R*N!8HQ#S*.`\HQ#R*.'4HQ#QJD`4*21X\ M5*%0\Z@>"*!0\ZAO":!0\ZA9BT*A:7_$'E"H>1Q8BT*A:7\P,85"DP=[3*'0 MY,%J%0HUCSH^`PI-^X,7I5"H>900*A1J'GNVE$*AR2/.%`HUCWT,H%#S*.+$ MH%#S..#AH?#)XYX@GBWS4-ZMA\*;1\%:/!3>/$JF[J'PYE&B[J'P:7\P4P^% M-P\/(8?7FK7'^AK6@_SGQ'*FN8#^7A'MZSROMT>\I>+%P=70#^'O13:-$S7!E("]086=EF4@,3,U#2]) M1%L\830S,&(Q8S,S,S%A.3AF8C8Y9C1E.&,V961C8SDQ8V$^/&$T,S!B,6,S M,S,Q83DX9F(V.68T93AC-F5D8V,Y,6-A/ET-/CX- -----END PRIVACY-ENHANCED MESSAGE-----


(Mark One)

þ		QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2003.

or

o		TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.


Delaware		04-3432319
(State or other jurisdiction of incorporation or organization)		(I.R.S. Employer Identification Number)


PART I. FINANCIAL INFORMATION
	Item 1. Unaudited Financial Statements
	Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
	Item 3. Quantitative and Qualitative Disclosures About Market Risk
	Item 4. Controls and Procedures
PART II. OTHER INFORMATION
	Item 1. Legal Proceedings
	Item 6. Exhibits and Reports on Form 8-K
SIGNATURES
EX-10.28 AKAMAI SERVICES CUSTOMER AGREEMENT
EX-10.29 FORM OF DEFERRED STOCK UNIT AGREEMENT
EX-31.1 SECTION 302 CERTIFICATION OF THE C.E.O.
EX-31.2 SECTION 302 CERTIFICATION OF THE C.F.O.
EX-32.1 SECTION 906 CERTIFICATION OF THE C.E.O.
EX-32.2 SECTION 906 CERTIFICATION OF THE C.F.O.


		Page

PART I Financial Information
Item 1.	Unaudited Financial Statements		2
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations		15
Item 3.	Quantitative and Qualitative Disclosures About Market Risk		31
Item 4.	Controls and Procedures		31
PART II Other Information
Item 1.	Legal Proceedings		32
Item 6.	Exhibits and Reports on Form 8-K		32
Signatures			33


			September 30,			December 31,
			2003			2002


			(In thousands,
			except share data)

			(Unaudited)
ASSETS
Current assets:
	Cash and cash equivalents		$	83,896		$	111,262
	Marketable securities (including restricted securities of $726 and $3,161 at September 30, 2003 and December 31, 2002, respectively)			2,127			3,664
	Accounts receivable, net of allowance for doubtful accounts of $1,416 and $1,939 at September 30, 2003 and December 31, 2002, respectively			25,349			16,290
	Due from related parties (Note 12)			—			1,284
	Prepaid expenses and other current assets			5,966			9,183

		Total current assets		117,338			141,683
Property and equipment, net				29,287			63,159
Marketable securities (including restricted securities of $3,922 and $10,244 at September 30, 2003 and December 31, 2002, respectively)				12,942			10,244
Goodwill				4,937			4,937
Other intangible assets, net (Note 11)				251			2,473
Other assets				5,652			7,367

		Total assets	$	170,407		$	229,863

LIABILITIES AND STOCKHOLDERS’ DEFICIT
Current liabilities:
	Accounts payable		$	13,334		$	16,847
	Accrued expenses (Note 9)			27,124			37,062
	Deferred revenue			2,953			2,361
	Current portion of obligations under capital leases and vendor financing			912			1,207
	Current portion of accrued restructuring (Note 10)			3,063			23,622

		Total current liabilities		47,386			81,099
Obligations under capital leases and vendor financing, net of current portion				—			1,006
Accrued restructuring, net of current portion (Note 10)				4,015			13,994
Other liabilities				1,581			1,854
Convertible notes				300,000			300,000

		Total liabilities		352,982			397,953

Commitments, contingencies and guarantees (Note 15)
Stockholders’ deficit:
	Preferred stock, $0.01 par value; 5,000,000 shares authorized; no shares issued or outstanding at September 30, 2003 and December 31, 2002			—			—
	Common stock, $0.01 par value; 700,000,000 shares authorized; 119,424,348 shares issued and 119,145,117 shares outstanding at September 30, 2003; 117,660,254 shares issued and 117,385,254 shares outstanding at December 31, 2002			1,194			1,177
	Additional paid-in capital			3,430,512			3,428,434
	Deferred compensation			(2,804	)		(9,895	)
	Notes receivable for stock (Note 13)			(771	)		(3,473	)
	Accumulated other comprehensive income (loss)			811			(18	)
	Accumulated deficit			(3,611,517	)		(3,584,315	)

		Total stockholders’ deficit		(182,575	)		(168,090	)

		Total liabilities and stockholders’ deficit	$	170,407		$	229,863

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			For the Three Months						For the Nine Months
			Ended September 30,						Ended September 30,

			2003			2002			2003			2002


			(In thousands, except per share data)

			(Unaudited)
Revenue:
	Service		$	41,493		$	30,617		$	113,932		$	96,785
	Software			274			2,212			2,021			5,193
	Service and software from related parties (Note 12)			—			2,546			137			7,646

		Total revenue		41,767			35,375			116,090			109,624

Cost and operating expenses:
	Cost of revenue			14,275			21,609			47,992			67,887
	Research and development			3,595			6,132			10,062			17,729
	Sales and marketing			11,787			16,887			34,925			50,518
	General and administrative			13,219			24,527			45,117			75,451
	Amortization of other intangible assets (Note 11)			12			2,231			2,222			9,699
	Restructuring charges (Note 10)			—			6,138			(8,521	)		19,149

		Total cost and operating expenses		42,888			77,524			131,797			240,433

Loss from operations				(1,121	)		(42,149	)		(15,707	)		(130,809	)
Interest expense, net				(4,343	)		(3,950	)		(12,839	)		(11,257	)
Gain (loss) on investments, net (Note 6)				1,637			(1,311	)		1,622			(6,398	)

Loss before provision for income taxes				(3,827	)		(47,410	)		(26,924	)		(148,464	)
Provision for income taxes				82			123			278			369

		Net loss	$	(3,909	)	$	(47,533	)	$	(27,202	)	$	(148,833	)

Basic and diluted net loss per share			$	(0.03	)	$	(0.42	)	$	(0.23	)	$	(1.33	)
Weighted average common shares outstanding				118,596			114,251			117,368			112,066



	As of September 30,

	2003		2002

Stock options		17,377,668		17,180,592
Deferred stock units (Note 13)		150,000		—
Warrants (Note 13)		104,719		1,052,694
Unvested restricted common stock		663,811		2,046,573
Contingently issuable common stock		—		12,048,193
Convertible notes		2,598,077		2,598,077


		As of			As of
		September 30,			December 31,
		2003			2002

Foreign currency translation adjustment		$	812		$	32
Unrealized loss on investments			(1	)		(50	)

	Total accumulated other comprehensive income (loss)	$	811		$	(18	)


		Restructuring
		Liabilities, Net of
		Sublease Income

Ending balance, December 31, 2002		$	37.6
	Total restructuring benefits during the nine months ended September 30, 2003 (includes the reversal of $9.6 million of previously accrued restructuring liabilities)		(8.5	)
	Cash payments during the nine months ended September 30, 2003		(22.0	)

Ending balance, September 30, 2003		$	7.1

Current portion of accrued restructuring		$	3.1

Long-term portion of accrued restructuring		$	4.0



		As of September 30, 2003

		Gross Carrying		Accumulated			Net Carrying
		Amount		Amortization			Amount

Completed technology		$	26,769	$	(26,769	)	$	—
Trademarks and trade names			4,527		(4,527	)		—
Acquired license rights			490		(239	)		251

	Total	$	31,786	$	(31,535	)	$	251



		As of December 31, 2002

		Gross Carrying		Accumulated			Net Carrying
		Amount		Amortization			Amount

Completed technology		$	26,769	$	(24,890	)	$	1,879
Trademarks and trade names			4,527		(4,220	)		307
Acquired license rights			490		(203	)		287

	Total	$	31,786	$	(29,313	)	$	2,473



		For the Three				For the Nine
		Months Ended				Months Ended
		September 30,				September 30,

		2003		2002		2003		2002

Akamai Australia		$	—	$	40	$	137	$	40
Akamai Technologies Japan K.K. and Softbank Broadmedia Corporation (“SBBM”)			—		2,254		—		6,854
Sockeye Networks, Inc.			—		252		—		752

	Total	$	—	$	2,546	$	137	$	7,646


Item 2.	*Management’s Discussion and Analysis of Financial Condition and Results of Operations*



		For the						For the
		Three Months Ended						Nine Months Ended
		September 30,						September 30,

		2003			2002			2003			2002

Revenue			100.0	%		100.0	%		100.0	%		100.0	%
Cost of revenue			34.2			61.1			41.3			61.9
Research and development			8.6			17.3			8.7			16.2
Sales and marketing			28.2			47.8			30.1			46.1
General and administrative			31.6			69.3			38.9			68.8
Amortization of other intangible assets			—			6.3			1.9			8.8
Restructuring charges (benefits)			—			17.3			(7.3	)		17.5

	Total cost and operating expenses		102.6			219.1			113.6			219.3

Loss from operations			(2.6	)		(119.1	)		(13.6	)		(119.3	)
Interest expense, net			(10.4	)		(11.2	)		(11.1	)		(10.3	)
Gain (loss) on investments, net			3.9			(3.7	)		1.4			(5.8	)

Loss before provision for income taxes			(9.1	)		(134.0	)		(23.3	)		(135.4	)
Provision for income taxes			0.2			0.3			0.2			0.3

	Net loss		(9.3	)%		(134.3	)%		(23.5	)%		(135.7	)%


			Restructuring
			Liabilities, Net
			of Sublease
			Income

Ending balance, December 31, 2002			$	37.6
	Restructuring benefits (includes the reversal of $9.6 million of previously accrued restructuring liabilities)			(8.5	)
	Cash payments			(22.0	)

Ending balance, September 30, 2003			$	7.1

		Current portion of accrued restructuring	$	3.1

		Long-term portion of accrued restructuring	$	4.0


Item 1.	*Unaudited Financial Statements*


15.	Commitments, Contingencies and Guarantees


	*Litigation*


	*Guarantees*



		Payments Due by Period

Contractual Obligations				Less than		12-36		36-60		More than
as of September 30, 2003		Total		12 Months		Months		Months		60 Months

5 1/2% convertible notes		$	300.0	$	—	$	—	$	300.0	$	—
Bandwidth and co-location agreements			12.3		9.8		2.5		—		—
Real estate leases			27.5		7.0		10.2		8.1		2.2
Capital leases and vendor financing			1.0		1.0		—		—		—
Purchase obligations			0.5		0.5		—		—		—

	Total	$	341.3	$	18.3	$	12.7	$	308.1	$	2.2


	*Failure to increase our revenue and keep our expenses consistent with revenues could prevent us from achieving and maintaining profitability.*


	Our failure to significantly increase our revenue would seriously harm our business and operating results and could cause us to fail to make interest or principal payments on our outstanding indebtedness.


	*If we are required to seek additional funding, such funding may not be available on acceptable terms or at all.*


	*The markets in which we operate are highly competitive and we may be unable to compete successfully against new entrants and established companies with greater resources.*


	*If the prices we charge for our services decline over time, our business and financial results are likely to suffer.*


	*Reduction of revenues from Microsoft would cause our business and financial results to suffer.*


	Any unplanned interruption in our network or services could lead to significant costs and disruptions that could reduce our revenue and harm our business, financial results and reputation.


	*We may have insufficient transmission capacity which could result in interruptions in our services and loss of revenues.*


	*If future capital expenditures exceed our expected outlays, it could delay or reduce our profitability.*


	*Because our services are complex and are deployed in complex environments, they may have errors or defects that could seriously harm our business.*


	If the estimates we make, and the assumptions on which we rely, in preparing our financial statements prove inaccurate, our actual results may vary from these reflected in our projections and accruals.


	*Our business involves numerous risks and uncertainties that affect the trading price of our common stock, which could result in litigation against us.*


	*If our license agreement with MIT terminates, our business could be adversely affected.*


	*We have incurred and could continue to incur substantial costs defending our intellectual property from infringement or a claim of infringement.*


	*Our business will be adversely affected if we are unable to protect our intellectual property rights from third-party challenges.*


	*If we are unable to retain our key employees and hire qualified sales and technical personnel, our ability to compete could be harmed.*


	*We face risks associated with international operations that could harm our business.*


	As part of our business strategy, we have entered into and may enter into or seek to enter into business combinations and acquisitions that may be difficult to integrate, disrupt our business, dilute stockholder value or divert management attention.


	*Internet-related and other laws could adversely affect our business.*