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Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Revenues      
Revenue from receivable portfolios $ 1,374,717 $ 1,269,288 $ 1,167,132
Changes in expected current and future recoveries 7,246 0 0
Servicing revenue 115,118 126,527 148,044
Other revenues 4,319 9,974 5,381
Total revenues 1,501,400 1,405,789 1,320,557
(Allowances) allowance reversals on receivable portfolios, net 0 (8,108) 41,473
Total revenues, adjusted by net allowances 1,501,400 1,397,681 1,362,030
Operating expenses      
Salaries and employee benefits 378,176 376,365 369,064
Cost of legal collections 239,071 202,670 205,204
General and administrative expenses 149,113 148,256 158,352
Other operating expenses 108,944 108,433 134,934
Collection agency commissions 49,754 63,865 47,948
Depreciation and amortization 42,780 41,029 41,228
Goodwill impairment 0 10,718 0
Total operating expenses 967,838 951,336 956,730
Income from operations 533,562 446,345 405,300
Other expense      
Interest expense (209,356) (217,771) (237,355)
Loss on extinguishment of debt (40,951) (8,989) (2,693)
Other expense (357) (18,343) (8,764)
Total other expense (250,664) (245,103) (248,812)
Income before income taxes 282,898 201,242 156,488
Provision for income taxes (70,374) (32,333) (46,752)
Net income 212,524 168,909 109,736
Net (income) loss attributable to noncontrolling interest (676) (1,040) 6,150
Net income attributable to Encore Capital Group, Inc. stockholders $ 211,848 $ 167,869 $ 115,886
Earnings per share attributable to Encore Capital Group, Inc.:      
Basic (USD per share) $ 6.74 $ 5.38 $ 4.09
Diluted (USD per share) $ 6.68 $ 5.33 $ 4.06
Weighted average shares outstanding:      
Basic (shares) 31,427 31,210 28,313
Diluted (shares) 31,710 31,474 28,572