10-K/A 1 d10ka.htm FORM 10-K/A FOR THE FISCAL YEAR ENDED JULY 31, 2004 Form 10-K/A For The Fiscal Year Ended July 31, 2004
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Index to Financial Statements

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


 

FORM 10-K/A

 


 

(Mark One)

x ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the fiscal year ended July 31, 2004

 

or

 

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from              to             

 

Commission File Number 000-26399

 


 

eOn Communications Corporation

(Exact name of registrant as specified in its charter)

 


 

DELAWARE   62-1482176
(State of incorporation)   (I.R.S. Employer Identification No.)

 

4105 Royal Drive NW, Suite 100, Kennesaw, Georgia 30144

(Address of principal executive offices)

 

(770) 423-2200

(Telephone number)

 


 

Securities registered pursuant to Section 12(b) of the Act:

None

 

Securities registered pursuant to Section 12(g) of the Act:

Common Stock, $0.001 par value per share

(Title of each class)

 


 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    YES  x    NO  ¨

 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  x

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  x

 

The aggregate market value of the shares of common stock held by non-affiliates of the registrant was approximately $14,138,000 based upon the closing sale price as reported by the Nasdaq Stock Market on September 30, 2004. The number of outstanding shares of the registrant’s $0.001 par value common stock was 12,830,152 shares as of that date.

 

DOCUMENTS INCORPORATED BY REFERENCE

 

Certain portions of the registrant’s Proxy Statement for the 2004 Annual Meeting of Shareholders are incorporated by reference in Part III.

 



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Index to Financial Statements

TABLE OF CONTENTS

 

          Page

PART I          
Item 1.    Business    2
     Executive Officers    12
Item 2.    Properties    12
Item 3.    Legal Proceedings    13
Item 4.    Submission of Matters to a Vote of Security Holders    13
PART II          
Item 5.    Market for Registrant’s Common Equity and Related Stockholder Matters, And Issuer Purchases of Equity Securities    14
Item 6.    Selected Financial Data    14
Item 7.    Management’s Discussion and Analysis of Financial Condition and Results of Operations    16
Item 7a.    Quantitative and Qualitative Disclosures About Market Risk.    26
Item 8.    Financial Statements and Supplementary Data    27
Item 9.    Changes in and Disagreements With Accountants on Accounting and Financial Disclosure    49
Item 9a.    Controls and Procedures    49
Item 9b.    Other Information    51
PART III          
Item 10    Directors and Executive Officers of the Registrant.    52
Item 11    Executive Compensation    52
Item 12.    Security Ownership of Certain Beneficial Owners and Management And Related Stockholder Mattes    52
Item 13    Certain Relationships and Related Transactions    52
Item 14.    Principal Accountant Fees and Services    52
PART IV          
Item 15.    Exhibits and Financial Statement Schedules    53
SIGNATURES    54

 

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PART 1

 

FORWARD-LOOKING STATEMENTS

 

This report contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements are those that express management’s views of future events, developments, and trends. In some cases, these statements may be identified by terminology such as “may,” “will,” “should,” “expects,” “plans,” “intends,” “anticipates,” “believes,” “estimates,” “predicts,” “potential,” or “continue” or the negative of such terms and other comparable expressions. Forward-looking statements include statements regarding our anticipated or projected operating performance, financial results, liquidity and capital resources. These statements are based on management’s beliefs, assumptions, and expectations, which in turn are based on the information currently available to management. Information contained in these forward-looking statements is inherently uncertain, and our actual operating performance, financial results, liquidity, and capital resources may differ materially due to a number of factors, most of which are beyond our ability to predict or control. Factors that may cause or contribute to such differences include, but are not limited to, eOn’s ability to compete successfully in its industry and to continue to develop products for new and rapidly changing markets. We also direct your attention to the risk factors affecting our business that are discussed elsewhere in Item 7. eOn disclaims any obligation to update any of the forward-looking statements contained in this report to reflect any future events or developments. The following discussions should be read in conjunction with our consolidated financial statements and the notes included thereto in Item 8.

 

ITEM 1. BUSINESS.

 

INTRODUCTION

 

eOn Communications CorporationTM (“eOn” or the “Company”) designs, develops and markets unified voice, email and Web-based communications systems and software for customer contact centers and general business applications. Our primary business focus is to provide multi-media contact center solutions that help businesses communicate more effectively and efficiently with their customers using all forms of voice, messaging and Internet based interactions. Through such products eOn enables companies to improve customer service and loyalty, increase agent productivity and lower the cost of ownership. For small and medium-sized general business applications we also offer integrated communication systems such as private branch exchanges (PBX’s), voice mail and unified messaging solutions.

 

In 1997, eOn was one of the first companies to develop a communications server using the open standards-based LinuxTM operating system. In 2000, eOn became one of the first companies to deliver a single queuing multi-media contact center solution. Since then we have won numerous industry awards for product innovation and service, and we have successfully competed for and won the business of our customers. With more than 8,000 customers worldwide, eOn has a proven line of products that enable businesses to improve communications, convert inquiries into sales, and increase customer satisfaction and loyalty.

 

On June 1, 2004 eOn purchased, through a wholly-owned subsidiary, a controlling interest in Cortelco Shanghai Telecom Equipment Company (“Cortelco Shanghai”). Cortelco Shanghai is an established telecommunications company with a significant customer base throughout China that provides telecommunications products in China. These products include fiber optic transmission equipment, data communications systems, and network management software.

 

The Company’s principal executive offices are located at 4105 Royal Drive NW, Suite 100, Kennesaw, Georgia 30144. The telephone number at that address is (770) 423-2200. The Company was incorporated in Delaware in July 1991, and in 1993 we became a subsidiary of Cortelco Systems Holding Corporation (“CSHC”). In March 1997, our subsidiary in the automatic call distribution products business was spun off to the CSHC stockholders, merged with Business Communications Systems, Inc., and renamed BCS Technologies, Inc. (“BCS”). In April 1999, CSHC distributed its shares of eOn in a spin-off transaction, we acquired Cortelco Systems Puerto Rico, Inc. (“CSPR”), another subsidiary of CSHC, and we acquired BCS.

 

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DISCONTINUED OPERATIONS

 

Through CSPR, we distributed communications systems and cellular phones and resold cellular airtime on the island of Puerto Rico and throughout the Caribbean and Latin America. In August 2001, the Board of Directors approved a plan to spin-off this subsidiary as a separate entity to the stockholders of eOn. This spin-off was effective via a stock distribution on July 31, 2002 to eOn shareholders of record on July 22, 2002. The remainder of the discussion in Item 1 will focus on our continuing operations.

 

BACKGROUND AND GENERAL DEVELOPMENT OF BUSINESS

 

eOn continues to focus resources on developing and marketing products that help businesses communicate more effectively and efficiently with their customers. The demand for consistent and personalized experiences across all forms of interactions - voice, email, and the Web - puts customers in the driver’s seat and at the forefront of a new era in customer interaction management. eOn understands the relationship between customer satisfaction and company success and has created solutions that embrace the customer driven environment by providing companies the capability to deliver seamless customer experiences across all types of media.

 

The award-winning eQueue(R) Multi-Media Contact Center is our flagship product for delivering a proven solution to customers who are looking to evolve from being a traditional call center company to a multimedia contact center. Unlike traditional telecom solutions, the eQueue System is designed to replace proprietary communication devices such as Private Branch Exchanges (PBX), Automatic Call Distributors (ACD), Interactive Voice Response (IVR) systems, recording systems, workforce management systems, voice mail systems, and Computer Telephony Integration (CTI) middleware systems with an all-in-one, fully blended communications system. Because the eQueue platform is built on an “open” unified architecture, organizations can eliminate the need for complex communications systems integration while reducing start-up and maintenance costs, simplifying administration, and increasing ease of customization. In addition, the eQueue can distribute and manage email and web-based interactions, making this a true multi-media contact center solution. The eQueue enables enterprises to communicate more effectively with customers, lowers operational costs and increases agent productivity.

 

eOn Millennium(R) Digital Communications Platform is a proven solution for small and medium-sized installations requiring general business communication. Blending voice, data, wireless and CTI technology into one diverse telephony server platform, the Millennium’s adaptability and flexibility make it ideal for multi-site networks such as school systems, multi-tenant services, professional offices, distribution facilities, and retail stores. The Millennium provides integrated voice mail, unified messaging, fax messaging and an array of capabilities to help employees work more efficiently, access information more easily, and serve customers better.

 

eQueue Multi-Media Contact Center Solution

 

The eOn eQueue solution offers many advantages in the complex and competitive customer interaction management marketplace.

 

  Universal Queue

 

The eQueue’s universal queue approach enables contact centers to more efficiently interact with their customers regardless of the media. The capability not only provides customers with consistent interaction management across all media, but also includes extensive skills-based routing for all contacts that can match the most appropriate resource to a customer’s need.

 

  Comprehensive

 

The eQueue offers comprehensive applications including ACD with skills based routing, PBX with Voice over Internet Protocol (VoIP) capabilities, email and web chat applications with an integrated knowledge base, integrated voice response, voice mail with unified messaging, quality assurance recording, workforce management and a complete range of desktop devices and applications.

 

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  Open

 

The eQueue is an open standards-based solution based on the LinuxTM operating system. Using an open solution not only provides for ease of integration, but also provides the contact center with support for evolving future needs.

 

  Modular

 

The eQueue provides the flexibility to add, combine and customize important features and functions to meet the individual needs of a contact center. The eQueue is compatible with most third party systems, allowing companies the ability to integrate other applications.

 

  Scalable

 

For contact centers with as few as 10 agents to those with over 1000 agents, the eQueue provides the functionality required.

 

  Proven

 

With a quarter century of contact center expertise, eOn serves over 8,000 customers in a variety of markets including Multi-Media Contact Centers, Traditional Call Centers, General Business Applications, Service Providers and Emergency 911 Centers. The eQueue is a fully redundant solution designed to perform in a mission-critical environment.

 

Benefits of an eQueue Solution

 

The benefits of using an eQueue include improved customer satisfaction, retention and loyalty, increased agent productivity and lower total cost of ownership.

 

  Improved Customer Satisfaction, Retention & Loyalty

 

Outstanding customer service is the primary goal of most companies. Attaining this goal is often the direct result of how effectively voice calls, emails and web-based communications are routed and managed within the contact center. The eQueue provides a universal queue together with a common management interface for all types of customer contacts. This, combined with powerful skills-based routing capabilities, ensures that contact centers can match the best possible resource to meet a customer’s need consistently across all media types. Additionally, the eQueue’s open platform provides ease of integration with customer relationship management (“CRM”) and other enterprise applications, allowing a high level of business-driven management of all customer interactions. This enables improved customer satisfaction and retention with consistent service delivery across all contact channels.

 

  Increased Productivity

 

Multi-media contact blending is one way to significantly improve productivity. In traditional call centers, individual agents can only handle one contact type, such as voice calls. Therefore, different pools of agents must be created to manage different forms of media. To cover peak demand times, each unique agent pool must be staffed to maximum capacity. With the eQueue, however, all agents can effectively handle all types of contacts, coverage is more flexible, fewer agents can handle the same demand, and idle agents can be minimized. Agent productivity is also increased through the use of. Agent productivity will also be increased through the use of features such as skills-based routing, remote agent support, unified reporting for all media types, quality monitoring and dynamic supervisory control.

 

  Lower Total Cost of Ownership

 

The eQueue solution offers an overall total lower cost of ownership—lower capital costs and lower operating costs, which equates to a higher return on investment. Integration costs are kept to a minimum with eQueue’s comprehensive applications and open platform. Because the eQueue architecture is open and modular, the contact center is also prepared for future growth.

 

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STRATEGY

 

eOn will continue to work towards being the recognized global leader in providing comprehensive contact center solutions. Key elements of our strategy for future growth are as follows:

 

  Grow Our eQueue Business

 

We believe our best opportunities lie with our eQueue Multi-Media Contact Center Solution. We believe we have an architectural advantage over other companies that will enable eOn to respond quickly to opportunities with our eQueue solution. We will also broaden our core routing and voice services applications by offering products such as workforce management and Voice over IP. eOn will not only gain new opportunities for revenue generation with these additional offerings, but we will also enhance our ability to win competitive bids. Moreover, providing next-generation capabilities such as universal queuing, workforce optimization, and IP-enablement demonstrates that eOn will be able to meet its client’s current and future needs. Today, eOn owns one of the most comprehensive solutions available, and we will continue to broaden our product line to maintain this competitive advantage.

 

  Differentiate with Enhanced Professional Services

 

We have already positioned the company as a total solution provider, as we have the software, hardware and the services required to deliver the most advanced products and services in the industry. However, we believe that enhancing our professional services capabilities will serve as a key point of differentiation in the contact center market. Providing enhanced services such as customization, system integration and business process consulting are ways to demonstrate to users that eOn truly understands and is able to address their business challenges. eOn has the call center expertise and reference base to offer the types of services necessary to succeed in this area.

 

  Adopt Customer Migration Programs to Encourage IP Adoption

 

Customers that currently purchase contact center solutions require that they be able to support more IP based applications in the future. Since the eQueue has a hybrid architecture that supports traditional TDM switching infrastructure and IP-based technology, eOn is able to provide a solution that allows users to migrate to IP at their own pace and ultimately reap the cost savings and business performance enhancement benefits of converged networks. eOn plans to implement a customer migration program to encourage IP adoption, while preserving a customer’s existing investment in the eQueue system. We believe this will lead to both short-term and long-term growth.

 

  Leverage Attractive Price/Performance Ratio

 

eOn is in a very unique position today as we possess a comprehensive contact center solution that is offered at an attractive price when compared to our competitors. Our all-in-one approach reduces costs and implementation time, which we believe has positioned eOn as the value leader in the call center industry. In the current climate of reduced capital spending and lengthened sales cycles, we plan to focus on demonstrating the Return On Investment (ROI) value of our solution and plan to accomplish this with sales tools that emphasize operational efficiency, agent productivity, and improved customer service. Key metrics such as average speed to answer, average first call resolution rates, and abandon rates will also be emphasized. eOn has proven customer success stories that can demonstrate hard ROI.

 

  Expand Internationally

 

eOn had success during FY2004 in penetrating international markets and creating new revenue streams. The international market creates an opportunity for eOn to realize rapid revenue growth. Asia/Pacific has been the focus of eOn and that will continue in FY2005. eOn’s strategy is to develop strategic alliances in Asia that will allow for rapid distribution and deployment of products and services. eOn’s strategy is to build partnerships with resellers, outsource companies, and sales agents to achieve these goals. On June 1, 2004 eOn purchased, through a wholly-owned subsidiary, a controlling interest in Cortelco Shanghai. Cortelco Shanghai is an established telecommunications company with a significant customer base throughout China that provides telecommunications products in China. These products include fiber optic transmission equipment, data communications systems, and network management software.

 

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  Opportunistically Manage the Millennium Business

 

While we promote and grow our eQueue business we will also strive to opportunistically manage the Millennium business. We will continue to support our Millennium dealer channel and will maintain profitability for our Millennium business. We believe the anticipated growth in the eQueue business will offset the anticipated decline in the Millennium business during Fiscal 2005.

 

PRODUCTS AND PRODUCTS UNDER DEVELOPMENT

 

We have already established a reputation for product innovation. In 1997, eOn was one of the first companies to develop a communications server using the open standards-based LinuxTM operating system, and in 2000, we became one of the first companies to deliver a single queuing multi-media contact center solution. Since then we have won numerous industry awards for product innovation and service, and we have successfully competed for and won the business of prestigious and demanding customers. We will continue to enhance this reputation as we believe that we have a unique opportunity to gain new customers among companies that wish to acquire a comprehensive and proven contact center solution. We believe our extensive experience in voice communications and call center systems provides us with a strategic advantage for offering an integrated voice and Internet communications product line.

 

Our products and products under development include a broad line of next-generation communications servers and software.

 

eQueue Multi-Media Contact Center Solution

 

The eQueue Multi-Media Contact Center Solution is designed for mission-critical contact center environments and has won numerous industry awards during previous years. The eQueue incorporates a comprehensive range of applications including:

 

  eQueue ACD

 

We built the eQueue from the platform up with an understanding of the critical nature of call center operations, and the eQueue ACD application is at the core of the eQueue solution. Our redundant, reliable, fault-tolerant system platform is used to deploy mission-critical business communications. The eQueue has a single robust routing engine for all contact types and is designed with comprehensive and flexible routing capabilities. The eQueue gives contact centers several key routing differentiators, including a single multi-media queue for all contact types, powerful skills based routing across all media types, real-time supervision, and virtual agent groups. Effective customer service is a direct result of contact centers routing customers to the right agents quickly and efficiently. Enhancements to eQueue ACD are incorporated into our development initiatives.

 

  eQueue PBX

 

The eQueue comes complete with a rich set of telephony features, telephony grade reliability, comprehensive PBX capabilities, multi-featured phones, PC phones, and networking interfaces. The eQueue has a hybrid architecture that supports traditional TDM switching infrastructure and IP-based technology, including the support of VoIP capabilities. Enhancements to eQueue PBX capabilities, including new multi-feature phones, additional VoIP functionality and redundancy enhancements are incorporated into our development initiatives.

 

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  eQueue Email & Chat

 

eQueue Email and eQueue Chat applications are options that allow agents to interact with online customers quickly and easily. Emails and Chat sessions are received in queue with voice calls and then delivered to agents based on defined skill sets and priorities. Using an intuitive browser-based interface, agents can respond to email contacts and web chat sessions efficiently and can selected automatic responses to FAQ’s from the shared knowledge base. eQueue Email & Chat integrates with other eQueue applications to offer extensive real-time and historical reporting, secured multi-domain support, dynamic routing, instant messaging and more. Enhancements to eQueue Email & Chat Application are incorporated into our development initiatives.

 

  eQueue IVR

 

The eQueue Interactive Voice Response (IVR) provides contact centers with a customer self-service option by providing unlimited voice announcements, customized greetings, variable delay messages, and interactive multi-level menu selections. With advanced scripting, thousands of customized voice files can be selected and combined so callers hear promotional, call status, and informational updates. Additionally, the eQueue IVR offers features that give contact centers an advantage in servicing their customers, such as real-time statistics, whisper announce, automated paging, callback and web callback. Enhancements to eQueue IVR are incorporated into our development initiatives.

 

  eQueue Recording

 

eQueue Recording is an application that allows agent and/or customer interactions to be recorded and stored for later review. eQueue Recording supports two distinct recording types: On-Demand Recording and Quality Assurance Recording. Agents can initiate an On-Demand Recording session at any time during the call by simply pressing a button on their phone or screen. Quality Assurance Recording sessions, on the other hand, are automatically activated based on the agent’s group, type of call, number of calls previously recorded for the agent and number of calls previously recorded for the group. A client application provided with this feature allows supervisors to schedule, maintain and administer all recordings from their desktop. Enhancements to eQueue Recording are incorporated into our development initiatives.

 

  eQueue Messaging

 

In addition to voice mail capabilities, eQueue Messaging brings unified messaging to the contact center. In particular eQueue Messaging enables a customer service department to handle and access fax correspondence using the same business processes that handle voice and email inquiries. eQueue Messaging offers an array of features from one intuitive user-friendly interface. eQueue Voice Mail is an integrated voice communications system that offers a wide range of voice messaging options for all users. Within contact centers, eQueue Voice Mail gives callers the option of leaving a voice message instead of waiting in queue, thereby empowering the caller and enhancing the customer contact experience.

 

  eQueue Reporting

 

eQueue Reporting provides flexible standard and custom reports and displays, available in both real-time and historical formats, giving contact centers the information needed in any form to manage contact center efficiency, agent performance, and service delivery levels. The unified architecture of the eQueue uses a single, standards-based reporting engine to track contact center resources, applications and interactions. Because of this architecture, eQueue Reporting enables companies to build comprehensive, end-to-end management reports that can also include information from multiple disparate systems. eQueue Reporting delivers consolidated data for voice, email and Web that is timely, easily accessible and presented in a form that fits the unique needs of a contact center. eOn Supervisor WorkSpace is JavaTM-based and provides real-time management displays and alerts and can be fully customized for quick and easy identification of customer contact patterns and trends. With this insight, managers can make more timely and informed decisions about how to enhance service delivery and to improve operational efficiencies. Enhancements to eQueue Reporting are incorporated into our development initiatives.

 

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  eQueue Interfaces

 

eQueue Interfaces, including industry-standard CTI, gives companies the extensibility and integration tools necessary to customize the eQueue solution to meet the specific needs of the enterprise. The eQueue can be tightly integrated with other enterprise applications - including CRM, knowledge bases, self-service applications and e-commerce systems.

 

  eQueue WorkForce

 

In February 2002 eOn entered into a software licensing agreement with GMT Corporation (GMT), to offer GMT’s workforce management application as eQueue Workforce. Through this initiative, eOn and GMT will provide an integrated workforce scheduling and forecasting solution that will allow customers to have the ability to improve the quality of customer interactions, more closely adhere to service level goals, and lower their contact center workforce costs.

 

Millennium Voice Switching Platform

 

The Millennium voice-switching platform is a fully featured private branch exchange with basic customer contact center and computer telephony integration features. It can be expanded in a modular manner from 32 to 1,024 communication ports and provides enterprises with the ability to increase the number of ports and add new features through the simple installation of add-in cards and software.

 

The Millennium supports the voice switching needs of enterprises with small to medium-sized installations and includes such features as voice mail, interactive voice response and caller identification. The Millennium also offers an advanced voice processing system with unified messaging that integrates email, voice mail and fax on a personal computer connected to a Millennium port; Auto Attendant, which is an automated answering and routing service; and PC Attendant Console, which provides customized computer telephony integration features that support the needs of various vertical markets.

 

The Millennium can be used for multi-site networking by connecting Millennium platforms in multiple locations, thereby creating a private communications network that operates as if all sites were on a single system. The Millennium may also be networked with our eQueue communications server for a range of virtual private network applications.

 

SALES AND MARKETING

 

Our marketing objectives are focused on building upon the accomplishments in fiscal year 2004, especially in the areas of lead generation, sales tool creation, and increasing brand awareness. Our goal is to position eOn as the leader in offering multi-media contact center solutions, but our target customer base continues to be customers that are looking to replace their ACD systems with the next generation multi-media contact center solutions. Our strategy will be to continue to promote solutions within our industry, but we will also promote our solution to selected vertical and horizontal markets. During FY2004 we launched many marketing initiatives and programs that began to gain traction and contributed to the growth in eQueue sales during the past year, including:

 

  Lead Generation Program

 

  eOn Partner Network Program

 

  eOn Consulting Services Program

 

  Investment Guarantee and Trade Out Promotions

 

  Event Marketing Program

 

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We sell, install, maintain and support our eQueue Multi-Media Contact Center in the United States through our direct sales force and through selected value added resellers. For overseas sales of our eQueue product, we utilize value-added resellers for sales, installation, and maintenance. In addition we are in the process of training and educating Cortelco Shanghai on our product suite to assist in the sales and installation process. We also sell the Millennium domestically through our network of dealers and value added resellers.

 

Net revenues in quarters ending January 31 usually decline from the previous quarter, reflecting seasonal factors that affect some of our customers. U.S. government customers typically make substantial purchases during the quarters ending October 31, the last quarter of the government’s fiscal year, and these purchases decline significantly in the following quarter. Customers in such markets as contact centers, education, and retail also have seasonal buying patterns and do not purchase substantial amounts of equipment during the quarters ending January 31.

 

RESEARCH AND DEVELOPMENT

 

The market for our products is characterized by rapidly changing technology, evolving industry standards and frequent product introductions. We believe that our future success depends in large part upon our ability to continue to enhance the functionality and capabilities of our products. We plan to extend the functionality of our hardware and software technology by continuing to invest in research and development.

 

Our success depends, in part, on our ability to enhance our existing products and to develop functionality, technology and new products that address the increasingly sophisticated and varied needs of our current and prospective customers.

 

MANUFACTURING

 

We currently use two contract manufacturers to produce the Millennium - ACT Electronics, Inc. and Innovative Circuits, Inc. ACT Electronics, Inc., a subsidiary of private investment firm Sun Capital Partners, is comprised of the former U.S. operations of ACT Manufacturing, Inc. ACT Manufacturing filed for bankruptcy in December 2001, and Sun Capital Partners purchased the U.S. operations of ACT Manufacturing in July 2002 through a bankruptcy auction. Both contract manufacturers perform printed circuit board assembly and soldering, in-circuit and functional testing and packaging. We believe that ACT Electronics and Innovative Circuits have sufficient capacity and technical capabilities to respond to foreseeable increases in customer demand and advances in technology. After final assembly by either manufacturer, we inspect and perform quality assurance testing prior to shipment to our dealers or customers. We make purchases from ACT and Innovative Circuits through purchase orders.

 

We currently use Clover Electronics, Inc. to perform printed circuit board assembly and soldering, in-circuit and functional testing and packaging of boards for our eQueue product line. We believe that Clover Electronics has sufficient capacity and technical capabilities to respond to foreseeable increases in customer demand and advances in technology.

 

We depend on sole source suppliers for certain components, digital signal processors and chip sets, and voice processor boards. Interruptions in the availability of components from our key suppliers could result in delays or reductions in product shipments, which could damage our customer relationships and harm our operating results. Finding alternate suppliers or modifying product designs to use alternative components could cause delays and expenses.

 

COMPETITION

 

The competitive arena for our products is changing very rapidly. Well-established companies and many emerging companies are developing products to address the PBX, ACD and Multi-Media Contact Center markets. While the industry remains fragmented, it is rapidly moving toward consolidation, driven by both emerging companies’ desires to expand product offerings and established companies’ attempts to acquire new technology and reach new market segments. Most established competitors, as well as those emerging companies that have completed initial public offerings, currently have greater resources and market presence than we do.

 

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We compete on the basis of providing reliable integrated voice and data communications systems that can be customized and configured rapidly and at a low cost. Although we believe that we compete favorably with respect to these factors, we may not be successful in this rapidly changing and highly competitive market.

 

Many of our current and potential competitors have significantly greater financial, technical, marketing, customer service and other resources, greater name recognition and a larger installed customer base than we do. Therefore, our competitors may be able to respond to new or emerging technologies and changes faster than we can. They may also be able to devote greater resources to the development, promotion and sale of their products. Actions by our competitors could result in price reductions, reduced margins and loss of market share, any of which would damage our business.

 

Our current and potential competitors can be grouped into the following categories:

 

  Contact Center Vendors

 

Our major competitors for the eQueue are the traditional ACD or call center vendors who have large referencable customer bases, brand recognition, reliable scaleable product offerings and have extensive experience with voice applications. However, their contact center solutions often consist of multiple separate technologies with little integration, have proprietary system architectures, and are expensive. These competitors include Avaya, Nortel Networks, Aspect Communications, and Concerto. We also face competition from other contact center competitors that feature integrated applications (all-in-one products) that are built on Intel hardware platforms. These competitors have reduced the need for systems integration and are often aggressively priced, but also lack brand recognition and do not have the depth of telephony capability of the traditional vendors. These vendors include Interactive Intelligence and Concerto.

 

  Data Communications Equipment Suppliers

 

Many data communications equipment suppliers have a strategic objective of penetrating the voice communications and customer interaction management market, thereby substantially expanding their total served market. Foremost of these data-centric companies pursuing this strategy is Cisco Systems. Although data communications companies generally do not have substantial experience with voice communications systems, these companies can be expected to compete intensely in this market.

 

  Email Management and Web Center Software Suppliers

 

There are many competitors that supply software for managing the rapidly increasing volumes of web and email communications for e-commerce. These competitors’ products and services manage inbound and outbound email and web-based communications, while facilitating the delivery of specific and personalized information to each customer. They strive to enable e-businesses to enhance customer relationships, generate additional revenue opportunities, and reduce the cost of online communications. Email and Web center software competitors include eGain, Kana Communications, and Live Person. We intend to compete in the web center software and services market by providing integrated voice and data communications in a contact center environment or providing a direct upgrade path from a Web center to an integrated contact center.

 

  Application Solution or Hosted Solution Providers

 

An emerging area for eQueue competitors are firms that deliver contact center functionality from a web based platform. Telephony @ Work, Five9, and UCN are examples of companies offering this model in the market place. Advantages typically promoted are investment flexibility with monthly or transaction based licensing, immediate access to technology upgrades, and disaster recovery options. Business issues that must be considered include IP voice quality, system and application scalability, and limitations in system management and control.

 

  Voice Communications Equipment Suppliers

 

Our major competitors for the Millennium are the companies that provide products for the traditional voice communications market. These products include PBXs, voicemail systems and related products that have generally been based on proprietary hardware and software. These companies are expanding beyond traditional voice based communications into IP based voice & data communications. These companies include Nortel Networks, Avaya, Mitel, NEC, Toshiba, and Siemens.

 

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INTELLECTUAL PROPERTY

 

We rely on patent, trademark, copyright, trade secret protection and confidentiality and license agreements with our employees, clients, partners and others to protect our proprietary rights. We currently have 17 patents issued in the United States and 1 additional patent pending. There can be no assurance that any of our patent application pending will result in the additional patent being issued.

 

Our patent position, and that of technology companies in general, involves complex legal and factual questions and, therefore, the validity and enforceability of our patents cannot be predicted with certainty. The steps we have taken to protect our proprietary rights might not be adequate. Third parties might infringe or misappropriate our patents, trade secrets, trademarks and similar proprietary rights. Furthermore, others might independently develop or duplicate technologies similar to ours.

 

If we fail to protect our intellectual property, our business, financial condition and results of operations could be harmed. In addition, we may have to litigate to enforce our intellectual property rights, protect our trade secrets or determine the validity and scope of the proprietary rights of others. Such litigation could result in substantial costs and diversion of management and technical resources, which could harm our business, financial condition and results of operations.

 

“eOn,” “eQueue,” “Millennium” & “WorkSpace” are trademarks of eOn.

 

EMPLOYEES

 

As of July 31, 2004, we employed 174 people. We had 65 employees in the United States and 109 in Asia. The mix of employees was 26 in sales and marketing, 103 in research, development, and professional services, and 45 in finance and administration. We also employ independent contractors and temporary employees. None of our employees are represented by a labor union, and we consider our employee relations to be good.

 

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EXECUTIVE OFFICERS

 

The following table sets forth information about our executive officers:

 

Name


   Age

  

Position


David E. Lee

   67    Chairman and Chief Executive Officer

Stephen R. Bowling

   62    Chief Financial Officer

Mitch C. Gilstrap

   43    Chief Operating Officer

 

DAVID S. LEE, became the Chairman of the Board of eOn in 1991 and became President and Chief Executive Officer in November 2003. Previously Mr. Lee served as Chief Executive Officer from May 2000 through August 2001. Mr. Lee is a director of ESS Technology, Inc., a provider of semiconductor and software solutions for multimedia applications; iBasis, Inc., a telecommunications company; and Linear Technology Corporation, a semiconductor company. Mr. Lee is also a Regent of the University of California. From 1985 to 1988, Mr. Lee was President and Chairman of Data Technology Corporation, a computer peripheral company. Prior to 1985, he was Group Executive and Chairman of the Business Information Systems Group of ITT Corporation, a diversified company, and President of ITT Qume, formerly Qume Corporation, a computer systems peripherals company. In 1973, Mr. Lee co-founded Qume Corporation and was its Executive Vice President until the company was acquired by ITT Corporation in 1978. Mr. Lee received an M.S. from North Dakota State University and a B.S. and an honorary doctorate from Montana State University.

 

STEPHEN R. BOWLING, became a director of eOn in 1993 and Chief Financial Officer in November 2003. From 1994 to 1997, he was the President of eOn and, from 1994 to 1998, he was the Chief Executive Officer of eOn. In 1993, Mr. Bowling became a director of Cortelco Systems Holding Corporation. He was the President and Chief Executive Officer of Cortelco Systems Holding Corporation from 1993 to April 2004. He was the President and Chief Executive Officer of eManage.com, an internet web site service company in 1999 and 2000. eManage.com filed for Chapter 11 bankruptcy in November 2000. Mr. Bowling received an M.B.A. from Stanford University and a B.A. from Williams College.

 

MITCH C. GILSTRAP, Chief Operating Officer, leads eOn’s U.S. operations and sales teams. Mr. Gilstrap is responsible for sales and sales support, professional services, technical support, engineering, information technology and manufacturing. Joining eOn in February 2001, Mr. Gilstrap drove the product marketing efforts for eOn’s contact center solution within the product management group, and most recently led eOn’s professional services team, including custom application development, installation and delivery, training, maintenance, consulting and project management services. Prior to joining eOn, he served as General Manager of Fusion Point Technologies as well as Vice President of Product Marketing at Syntellect, a provider of contact center self-service solutions. With more than eighteen years experience, Mr. Gilstrap has held positions in senior product marketing and development in the contact center and telecommunications industries for such companies as Sprint and Hitachi. Mr. Gilstrap holds a Bachelor’s degree in Engineering from Georgia Institute of Technology.

 

ITEM 2. PROPERTIES.

 

The Company leases property as detailed in the following table.

 

LOCATION


 

APPROXIMATE SIZE


 

LEASE EXPIRATION DATE


  INTENDED USE

Kennesaw, Georgia

  40,000 sq. ft.   March 2007   Office

Shanghai, China

  35,000 sq. ft.   August 2005   Office

Beijing, China

  2,000 sq. ft.   Monthly   Office

Seoul, Korea

  2,000 sq. ft.   Monthly   Office

 

Aggregate monthly rental payments for the Company’s facilities are approximately $38,000. The Company’s current facilities are generally adequate for anticipated needs over the next 12 to 24 months. The Company does not own any real property.

 

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ITEM 3. LEGAL PROCEEDINGS.

 

From time to time, we may be a party to legal proceedings incidental to our business. We do not believe that any of these proceedings will have a material adverse effect on our business or financial condition.

 

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.

 

None.

 

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PART II

 

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS.

 

PRICE RANGE OF COMMON STOCK AND DIVIDENDS

 

Our common stock began trading on the Nasdaq Stock Market under the symbol EONC on February 4, 2000. Prior to that date, there was no public market for the common stock. The following table sets forth, for the fiscal quarters indicated, the high and low sales prices of our common stock as reported by the Nasdaq Stock Market.

 

QUARTER ENDED


   HIGH

   LOW

July 31, 2004

   $ 2.50    $ 1.10

April 30, 2004

   $ 4.17    $ 2.09

January 31, 2004

   $ 4.57    $ 2.36

October 31, 2003

   $ 3.70    $ 1.70

July 31, 2003

   $ 2.35    $ 0.47

April 30, 2003

   $ 0.81    $ 0.30

January 31, 2003

   $ 0.55    $ 0.25

October 31, 2002

   $ 0.60    $ 0.21

 

The prices in the table above represent interdealer prices, without retail mark-up, mark-down or commission and may not reflect actual transactions.

 

As of September 30, 2004, there were 218 shareholders of record of our common stock and, to the best of our knowledge, approximately 5,000 beneficial owners whose shares of common stock were held in the names of brokers, dealers, and clearing agencies.

 

During fiscal 2004, we did not declare any cash dividends on our capital stock. We currently intend to retain any earnings to finance the operation and expansion of our business and, therefore, do not expect to pay cash dividends on our common stock in the foreseeable future.

 

On July 31, 2002, we distributed our entire ownership in Cortelco Systems Puerto Rico to the shareholders of eOn via a stock distribution.

 

Information set forth under the caption “Securities Authorized for Issuance under Equity Compensation Plans” in the Company’s definitive Proxy Statement for the 2004 Annual Meeting of Shareholders to be held on November 30, 2004 (the “Proxy Statement”), which will be filed with the Securities and Exchange Commission not later than 120 days after July 31, 2004, are incorporated herein by reference.

 

ITEM 6. SELECTED FINANCIAL DATA.

 

The selected consolidated financial data represent the results from continuing operations of eOn and its subsidiaries, which exclude the results of Cortelco Systems Puerto Rico, Inc., as the results of this subsidiary’s operations are presented separately on a retroactive basis as a discontinued operation (see Footnote 4 to the consolidated financial statements). The statement of operations data set forth below for each of the fiscal years ended July 31, 2004 and 2003, and the selected balance sheet data at July 31, 2004 and 2003, are derived from consolidated financial statements included in Item 8, which have been audited by Grant Thornton LLP as of July 31, 2004 and 2003 and for the years then ended and by Deloitte & Touche LLP as of July 31, 2002 and for the year then ended. These reports of the independent registered public accounting firms also appear in Item 8. The consolidated statement of operations data for the years ended July 31, 2001, and 2000, and the consolidated balance sheet data at July 31, 2001, and 2000, are derived from audited consolidated financial statements not included in this report. This data should be read in conjunction with the consolidated financial statements, including the notes thereto, appearing in Item 8 and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Item 7.

 

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     Year Ended July 31,

 
     2004(2)

    2003

    2002

    2001

    2000

 
     (in thousands, except per share data)  

Consolidated Statement of Operations Data:

                                        

Net revenues

   $ 17,950     $ 17,457     $ 15,046     $ 20,184     $ 29,705  

Cost of revenues

     8,507       7,478       6,706       9,111       14,027  

Special charges (1)

     —         —         752       1,985       —    
    


 


 


 


 


Gross profit

     9,443       9,979       7,588       9,088       15,678  

Operating expenses:

                                        

Selling, general and administrative

     7,087       8,667       9,538       14,380       15,283  

Research and development

     3,106       2,859       2,959       4,340       3,914  

Goodwill amortization

     —         —         —         586       586  

Special charges (1)

     —         (63 )     970       4,714       —    
    


 


 


 


 


Total operating expenses

     10,193       11,463       13,467       24,020       19,783  

Income (loss) from operations

     (750 )     (1,484 )     (5,879 )     (14,932 )     (4,105 )

Interest income

     (79 )     (99 )     (287 )     (783 )     (759 )

Interest expense

     29       35       6       —         211  

Other (income) expense, net

     167       84       210       214       971  
    


 


 


 


 


Income (loss) from continuing operations before income taxes and minority interest

     (867 )     (1,504 )     (5,808 )     (14,363 )     (4,528 )

Income tax expense (benefit)

     24       —         (121 )     (45 )     (1,193 )
    


 


 


 


 


Income (loss) from continuing operations before minority

   $ (891 )   $ (1,504 )   $ (5,687 )   $ (14,318 )   $ (3,335 )

Interest

                                        

Minority Interest

     (37 )     —         —         —         —    
    


 


 


 


 


Income (Loss) from continuing Operations

   $ (928 )   $ (1,504 )   $ (5,687 )   $ (14,318 )   $ (3,335 )
    


 


 


 


 


Income (loss) from continuing operations per share:

                                        

Basic

   $ (0.07 )   $ (0.12 )   $ (0.47 )   $ (1.19 )   $ (0.34 )

Diluted

   $ (0.07 )   $ (0.12 )   $ (0.47 )   $ (1.19 )   $ (0.34 )

Weighted average shares outstanding:

                                        

Basic

     12,522       12,091       12,013       12,040       9,885  

Diluted

     12,522       12,091       12,013       12,040       9,885  

Cash dividends per common share, basic and diluted

   $ 0.00     $ 0.00     $ 0.00     $ 0.00     $ 0.00  

Consolidated Balance Sheet Data:

                                        

Cash and cash equivalents

   $ 4,679     $ 3,221     $ 2,682     $ 3,590     $ 1,829  

Marketable securities

     4,200       4,200       6,610       8,850       16,337  

Working capital

     9,715       8,313       9,855       20,591       35,882  

Goodwill, net

     —         —         —         10,375       10,961  

Total assets

     22,295       13,717       15,970       39,914       55,320  

Long-term debt

     —         —         613       —         —    

Total stockholders’ equity

     9,459       9,464       10,900       34,077       50,002  

(1) In fiscal year 2001, the Company entered into a restructuring plan that resulted in the write-down of inventory, termination of employees, impairment of assets, and accrual of expected costs associated with excess space. An additional charge was recorded in fiscal year 2002, primarily to reflect the financial impact of the sublease termination agreement for the facilities in Memphis, Tennessee and a noncash valuation charge for excess inventory. In FY 2003, a special charge expense reversal was recorded upon the favorable settlement of all outstanding property tax liabilities associated with the former facility in Memphis, Tennessee (see Footnote 6 to the consolidated financial statements).

 

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(2) On June 1, 2004 we acquired a controlling interest in Cortelco Shanghai Telecom Equipment Company. Cortelco Shanghai’s results of operations have been included with our results of operations since the acquisition date.

 

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

 

OVERVIEW

 

We design, develop and market next-generation communications servers and software which integrate and manage voice, email and Internet communications for customer contact centers and other applications. We also offer a traditional voice-switching platform for small and medium-sized installations.

 

Net revenues in quarters ending January 31 usually decline from the previous quarter, reflecting seasonal factors that affect some of our customers. U.S. government customers typically make substantial purchases during the quarters ending October 31, the last quarter of the government’s fiscal year, and these purchases decline significantly in the following quarter. Customers in such markets as contact centers, education, and retail also have seasonal buying patterns and do not purchase substantial amounts of equipment during the quarters ending January 31.

 

On June 1, 2004 eOn purchased a controlling interest in Cortelco Shanghai Telecom Equipment Company (“Cortelco Shanghai”). Cortelco Shanghai is an established telecommunications company with a significant customer base throughout China that provides telecommunications products in China. These products include fiber optic transmission equipment, data communications systems, and network management software.

 

CRITICAL ACCOUNTING POLICIES

 

Critical accounting policies are defined as those that are reflective of significant judgments and uncertainties and that could potentially result in materially different results under different assumptions and conditions. We believe that our critical accounting policies are limited to those described below. For a detailed description of our accounting policies, see Footnote 3, “Summary of Significant Accounting Policies,” in the notes to the consolidated financial statements.

 

Revenue Recognition - Revenues from our Millennium and eQueue products are recognized only when persuasive evidence of an arrangement exists, delivery has occurred or services have been rendered, the price to the customer is fixed or determinable, and collectibility is reasonably assured. Generally, revenue is recognized (1) upon shipment for equipment and software, (2) as work is performed for professional services, and (3) in equal periodic amounts over the term of the contract for software and hardware maintenance. The Company’s revenue recognition policies are in accordance with Staff Accounting Bulletin No. 104, “Revenue Recognition,” and Statement of Position No. 97-2, “Software Revenue Recognition”

 

Product Warranties - We generally provide customers a one year product warranty from the date of purchase. We estimate the costs of satisfying warranty claims based on analysis of past claims experience and provide for these future claims in the period that revenue is recognized. The cost of satisfying warranty claims, which approximates 2% of revenues, has historically been comprised of materials and direct labor costs. We perform quarterly evaluations of these estimates and any changes in estimates which could potentially be significant are included in earnings in the period in which the evaluations are completed.

 

Inventory Obsolescence - We carry inventories at the lower of cost or market. This policy depends on the timely identification of those items included in inventory whose market price may have declined below carrying value, such as slow-moving or obsolete items, and we record any necessary valuation reserves. We perform an analysis of slow-moving or obsolete inventory on a quarterly basis, and any necessary valuation reserves, which could potentially be significant, are included in earnings in the period in which the evaluations are completed.

 

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Allowance for Uncollectible Accounts Receivable- We typically grant standard credit terms to customers in good credit standing. As a result, we must estimate the portion of our accounts receivable that are uncollectible and record any necessary valuation reserves. We generally reserve for estimated uncollectible accounts on a customer-by-customer basis, which requires us to make judgments about each individual customer’s ability and intention to fully pay balances payable to us. We make these judgments based on our knowledge of and relationships with our customers, and we update our estimates on a monthly basis. Any changes in estimate, which can be significant, are included in earnings in the period in which the change in estimate occurs.

 

Deferred Taxes - We recognize deferred tax assets and liabilities based on the differences between the financial statement carrying amounts and the tax bases of assets and liabilities. Because of substantial losses in prior years, primarily during the years 2000 through 2002, the Company has available net operating loss (“NOL”) carryforwards of $18.8 million.

 

Accounting principles generally accepted in the United States of America require the recording of a valuation allowance against the net deferred tax asset associated with this NOL and other timing differences if it is “more likely than not” that the Company will not be able to utilize the NOL to offset future taxes. Due to the size of the NOL carryforward in relation to the Company’s taxable income in recent years and to the continuing uncertainties surrounding future earnings, management has not recognized any of its net deferred tax asset. Because this asset has been offset by a valuation allowance, the Company currently provides for income taxes only to the extent of expected cash payments of taxes, primarily state income taxes, for current income.

 

Should the Company’s earnings trend cause management to conclude that it is more likely than not the Company will realize all or a material portion of the NOL carryforward, management would record the estimated net realizable value of its deferred tax asset at that time. The Company would then provide for income taxes at a rate equal to its combined federal and state effective rates, which would approximate 39% under current tax rates. Subsequent revisions to the estimated net realizable value of the deferred tax asset could cause the provision for income taxes to vary significantly from period to period, although the Company’s cash tax payments would remain unaffected until the benefit of the NOL is utilized.

 

RESULTS OF OPERATIONS

 

The following table presents our operating ratios for fiscal years 2004, 2003, and 2002:

 

     Year Ended July 31,

 
     2004

    2003

    2002

 

Net revenues

   100.0 %   100.0 %   100.0 %

Cost of revenues

   47.4 %   42.8 %   44.6 %

Special charges

   0.0 %   0.0 %   5.0 %
    

 

 

Gross margin

   52.6 %   57.2 %   50.4 %

Operating expenses:

                  

Selling, general, and administrative

   39.5 %   49.7 %   63.4 %

Research and development

   17.3 %   16.4 %   19.7 %

Special charges

   0.0 %   (0.4) %   6.4 %
    

 

 

Total operating expenses

   56.8 %   65.7 %   89.5 %
    

 

 

Loss from operations

   (4.2) %   (8.5) %   (39.1) %

Interest (income) expense, net

   (0.2) %   (0.4) %   (1.9) %

Other (income) expense, net

   0.9 %   0.5 %   1.4 %
    

 

 

Loss from continuing operations before income taxes and minority interest

   (4.8) %   (8.6) %   (38.6) %

Income tax expense(benefit)

   0.1 %   (0.0) %   (0.8) %
    

 

 

Loss from continuing operations before minority interest.

   (5.0) %   (8.6) %   (37.8) %

Minority Interest

   0.2 %   0.0 %   0.0 %
    

 

 

Loss before discontinued operations and cumulative effect of change in accounting principle

   (5.2) %   (8.6) %   (37.8) %

Income (loss) from discontinued operations, net of tax

   0.0 %   0.0 %   (17.5) %

Cumulative effect of change in accounting principle, net of tax

   0.0 %   (0.0) %   (69.0) %
    

 

 

Net loss

   (5.2) %   (8.6) %   (124.3) %
    

 

 

 

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The following discussion provides information about the Company’s continuing operations, which excludes the results of Cortelco Systems Puerto Rico, Inc. (see Footnote 4 - Discontinued Operations in the notes to the consolidated financial statements).

 

NET REVENUES

 

Our overall net revenues increased 2.8% to $18.0 million in fiscal 2004 from $17.5 million in fiscal 2003. The increase resulted primarily from the additional revenue received by the acquisition of Cortelco Shanghai partially offset by a decrease in revenues from our eQueue products. Fiscal 2003 net revenues represented a 16.0% increase from $15.0 million in fiscal 2002. The increase was primarily due to an increase in eQueue revenues of $2.8 million, offset by a decline in Millennium revenues of $0.4 million.

 

COST OF REVENUES AND GROSS PROFIT

 

Cost of revenues consists primarily of purchases from our contract manufacturers and other suppliers and costs incurred for final assembly of our systems. Gross profit decreased 5.4% to $9.4 million for the year ended July 31, 2004 from $10.0 million in fiscal 2003. The decrease was primarily due to a decrease in revenue for our higher margined eQueue products. Fiscal 2003 represented an increase in gross profit of 31.5% from $7.6 million in fiscal 2002. The increase in gross profit in 2003 was primarily due to increased revenues from our eQueue products. Our gross margins, excluding any special charges, were 52.6%, 57.2%, and 55.4% for fiscal years 2004, 2003, and 2002, respectively. The change in gross margin from year-to-year is primarily the function of changes in product mix, rather than changes in pricing and/or costs.

 

SELLING, GENERAL, AND ADMINISTRATIVE EXPENSE

 

Selling, general and administrative expenses were $7.1 million in fiscal 2004, a decrease of 18.2% from $8.7 million in fiscal 2003. The decrease was a result of cost cutting measures implemented by management. Fiscal 2003 represented a 9.1% decrease from $9.5 million in fiscal 2002. The decrease in fiscal year 2003 resulted from a decrease in personnel and fixed costs from the implementation of our restructuring plan (see the Special Charges section).

 

RESEARCH AND DEVELOPMENT EXPENSE

 

Research and development expenses consist primarily of personnel and related expenses for our engineering staff. The majority of our research and development efforts are currently concentrated on enhancements for our eQueue product line. Research and development expenses were $3.1 million in fiscal 2004 which represents an 8.6% increase from $2.9 million in fiscal 2003. The increase was primarily due to increased development on our eQueue product. Fiscal 2003 expenses were relatively unchanged from $3.0 million in fiscal 2002.

 

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AMORTIZATION OF GOODWILL AND CUMULATIVE EFFECT OF CHANGE IN ACCOUNTING PRINCIPLE

 

On August 1, 2001, the Company adopted SFAS No. 142, “Goodwill and Other Intangible Assets,” which changed the method of evaluating goodwill for impairment from a recoverability test based upon undiscounted cash flows to a fair value approach, which is stipulated in SFAS No. 142. In addition, the new standard eliminated the periodic amortization of goodwill; consequently, no goodwill amortization was recorded in the current year.

 

As a result of the adoption of SFAS No. 142 on August 1, 2001, the Company recorded goodwill impairment in the amount of $10,375,000, which is reflected as a cumulative effect of change in accounting principle in the financial statements for the year ended July 31, 2002. The income tax effect of this change in accounting principle was $0.

 

SPECIAL CHARGES

 

To reduce costs and improve productivity, the Company adopted a restructuring plan during the second quarter of fiscal year 2001, which included headcount reductions and office space consolidation and resulted in charges of $2,199,000. During the fourth quarter of 2001, the Company made the decision to consolidate the majority of functions to its Atlanta headquarters, which resulted in additional charges of $4,500,000. In fiscal 2002, the Company recorded additional special charges to reflect the impact of a lease termination agreement for its former facility in Memphis, Tennessee and to properly value excess inventories on hand at July 31, 2002. In fiscal 2003, the company settled all remaining property tax liabilities associated with the former facility in Memphis, Tennessee and recorded an expense reversal of $63,000 to reflect this favorable settlement and close out the restructuring accrual.

 

Major components of the restructuring plan included corporate management changes; the relocation and concentration of management and strategic functions at the Company’s headquarters in Atlanta, Georgia; site closures; outsourcing initiatives for the assembly, repair, and manufacturing of our products; and workforce reductions of approximately 40%. The majority of the restructuring plan was completed by July 31, 2002.

 

As a result of the adoption of the restructuring plan, the Company recognized special charges in operating expenses of ($63,000) and $970,000 in 2003 and 2002, respectively. In 2002, the Company terminated 5 employees in the sales and field service functions for a charge of $58,000.

 

The special charge in operating expenses also included ($63,000) and $970,000 in fiscal 2003 and 2002, respectively, for the expected costs associated with excess space at the Company’s locations in Memphis, Tennessee; Englewood, Colorado; and Guelph, Ontario. The excess space resulted from the Company’s relocation of personnel and certain functions to the Atlanta headquarters and the corresponding reductions in our workforce.

 

The Company also recognized special charges of $752,000 in cost of revenues during 2002. The 2002 noncash charge was recorded to properly value excess inventories in light of then-current economic conditions.

 

The following tables summarize the activity relating to the special charges during fiscal years 2003 and the associated liabilities at July 31, 2003 and 2002:

 

    

July 31, 2002

Liability

Balance


   Charges

    Expenditures

    Other
Adjustments


  

July 31, 2003

Liability

Balance


Termination benefits

     61      —         (61 )         

Excess facilities cost

     173      (63 )(1)     (110 )         
    

  


 


        

Total

   $ 234    $ (63 )   $ (171 )         
    

  


 


        

(1) Reflects favorable settlement of all property tax liabilities for the Company’s former facility in Memphis, Tennessee and the resulting closure of the accrued restructuring liability.

 

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INTEREST INCOME AND EXPENSE

 

Interest expense was $29,000, $35,000 and $6,000 in fiscal years 2004, 2003 and 2002, respectively. The interest expense was primarily due to the imputation of interest on the note payable associated with the termination of the lease on the Memphis facility.

 

Interest income in fiscal 2004 of $0.08 million decreased 20.0% from $0.10 million in fiscal 2003. Interest income was $0.29 million in fiscal 2002. The decrease in fiscal years 2004 and 2003 reflected significantly lower interest rates and a lower level of investments in marketable securities.

 

OTHER INCOME AND EXPENSE, NET

 

Other expense was $0.2 million in fiscal 2004 compared to $0.1 million in fiscal 2003 and $0.2 million in fiscal 2002. The increase was primarily due to a reserve established for a bankruptcy judgment that occurred in 2001.

 

INCOME TAX EXPENSE (BENEFIT)

 

Income tax expense was $24,000 for fiscal 2004 as a result of the acquisition of Cortelco Shanghai. The income tax benefit was $0.0 million and $0.12 million in fiscal years 2003 and 2002, respectively. The income tax benefit for fiscal year 2002 resulted from the carryback of previous years’ operating losses to the preceding five years under the Job Creation and Worker Assistance Act of 2002, versus two years under previous tax laws.

 

SUPPLEMENTAL PRO FORMA INFORMATION (UNAUDITED)

 

We are providing unaudited pro forma information regarding the acquisition of Cortelco Shanghai. These pro forma results assume that the acquisition had been completed as of August 1, 2001 and therefore presents revenues and net income of us and all our subsidiaries for each fiscal year.

 

     Fiscal Year Ended July 31,

 
     2004

    2003

    2002

 
     (in thousands)  

Net Revenue

   $ 24,336     $ 28,295     $ 32,310  

Net income (loss) before extraordinary items

     (805 )     (1,215 )     (5,381 )

Net income (loss) before cumulative effect of accounting change

     (805 )     (1,215 )     (8,014 )

Net income (loss)

     (805 )     (1,215 )     (18,389 )

Earnings per share

     (0.06 )     (0.10 )     (1.53 )

 

LIQUIDITY AND CAPITAL RESOURCES

 

As of July 31, 2004, we had cash and cash equivalents of $4.7 million, $4.2 million in short term investments, and a working capital balance of $9.7 million. Our short term investments are primarily invested in taxable auction rate securities with frequent rate resets and high grade corporate obligations with maturities less than one year.

 

Our operating activities resulted in net cash outflows of $1.3 million, $1.1 million, and $2.1 million for fiscal years 2004, 2003, and 2002, respectively. The net operating cash for the current year was primarily the result of our operating loss (adjusted for non-cash items) and an increase in accounts receivable, which was partially offset by a reduction in accounts payable. The net operating cash outflow for fiscal year 2003 was primarily the result of our operating loss (adjusted for non-cash items) and an increase in accounts receivable, which were partially offset by a reduction in inventories. The net operating cash outflow for fiscal 2002 resulted primarily from our operating loss (adjusted for non-cash items), and expenditures for accrued special charges, which were partially offset by increased collections and a reduction in inventories.

 

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Index to Financial Statements

Our investing activities resulted in cash inflows of $2.9 million, $2.2 million, and $1.8 million in fiscal years 2004, 2003, and 2002, respectively. Cash provided by investing activities in the current year consisted primarily of $3.8 million in cash acquired with the acquisition of Cortelco Shanghai offset by the purchase of property and equipment. Cash provided by investing activities in 2003 consisted primarily of $2.4 million in net sales of marketable securities. Cash provided by investing activities in fiscal year 2002 consisted primarily of $2.1 million in net sales of marketable securities.

 

Our financing activities have resulted in cash outflows of $0.1 million, $0.6 million and $0.2 million in fiscal years 2004, 2003, and 2002, respectively. Cash used in financing activities in fiscal 2004 and fiscal 2003 consisted primarily of payments against the note payable issued in connection with the lease termination agreement for our former facility in Memphis, Tennessee. Cash used in financing activities in fiscal 2002 consisted primarily of repurchases of common stock and payments against the note payable issued in connection with the lease termination agreement for our former facility in Memphis, Tennessee.

 

Liquidity

 

Since inception, the Company has financed its operations through debt financing and proceeds generated from public offerings of its common stock. The proceeds from these transactions have been used primarily to fund research and development costs, and selling, general and administrative expenses. Additionally, since inception, the Company has invested $4.5 million in capital expenditures.

 

The Company has incurred substantial net operating losses since inception and negative cash flows from operating activities through July 31, 2004 resulting in an accumulated deficit of $43.4 million. During the second fiscal quarter of 2001, the Company adopted a restructuring plan, which included headcount reductions and office space consolidation to reduce costs and improve productivity. During fiscal year 2003, cash and cash equivalents and short term investments declined from $9.3 million to $7.4 million, largely due to the operating loss of $1.5 million.

 

The Company incurred a loss of $0.9 million in fiscal 2004. As of July 31, 2004, the Company had $6.0 million in cash and cash equivalents and short term investments in the United States available to fund operations, and Cortelco Shanghai had $3.0 million in cash and cash equivalents to fund its operations.

 

The Company is dependent on available cash, short-term investments and operating cash flow to finance operations and meet its other capital needs. If such sources are not sufficient, alternative funding sources may not be available. The Company believes that cash on hand and short-term marketable securities plus the additional liquidity that it expects to generate from operations will be sufficient to cover its working capital and fund expected capital expenditures over at least the next twelve months.

 

Capital Resources

 

We have principally relied on the proceeds from equity and cash provided from operations as our primary sources of capital. While we do not currently anticipate the need to raise additional capital to meet our operating and capital expenditure requirements in the foreseeable future, our funding status is dependent on a number of factors influencing projections of operating cash flows, including those related to profit margins, controlling selling, general and administrative costs and research and development costs. Further, we believe that the cash and short-term investment securities on hand plus the additional liquidity that we expect to generate from operations will be sufficient to meet the cash requirements of the business including capital expenditures, cash interest payments and working capital needs for at least the next twelve months. Should actual results differ significantly from our current assumptions, our liquidity position could be adversely affected and we could be in a position that would require us to raise additional capital, which may not be available to us or may not be available on acceptable terms.

 

COMMITMENTS AND CONTINGENCIES

 

Contractual Obligations

 

The Company is obligated to make future payments under various contracts it has entered into, including amounts pursuant to non-cancelable operating lease agreements for office and warehouse space, and inventory purchase obligations. Expected future minimum contractual cash obligations for the next five years and in the aggregate at July 31, 2004 are as follows (dollars in thousands):

 

     Payments Due by Period for the Years Ending July 31,

     Total

   2005

   2006

   2007

   2008

   2009

   Thereafter

Note payable (1)

   767    767    —      —      —      —      —  

Operating leases (2)

   757    287    288    182    —      —      —  

Lease termination agreement (3)

   175    175    —      —      —      —      —  

Purchase obligations (4)

   1,518    1,518    —      —      —      —      —  
    
  
  
  
  
  
  

Total

   3,217    2,747    288    182    —      —      —  
    
  
  
  
  
  
  

(1) Short term notes issued by Cortelco Shanghai for inventory purchases.
(2) Operating leases do not include payments due under renewals to the original lease term.
(3) Final payments due under Memphis lease termination agreement.
(4) Outstanding commitments for inventory purchases under open purchase orders.

 

During fiscal 2002, the Company entered into a lease termination agreement for its former facility in Memphis, Tennessee. A $1,400,000 declining balance letter of credit was issued to secure payments under the termination agreement. The balance of the letter of credit as of July 31, 2004 was $175,000.

 

The Company is involved in various matters of litigation, claims, and assessments arising in the ordinary course of business. In the opinion of management, the eventual disposition of these matters will not have a material adverse effect on the financial statements.

 

ADDITIONAL RISK FACTORS THAT MAY AFFECT FUTURE RESULTS OF OPERATIONS

 

The following risk factors and other information contained in this report should be carefully considered. The risks and uncertainties described below are not the only ones we face. Additional risks and uncertainties that are not currently known to us or that we currently deem immaterial also may impair our business operations. If any of the following risks actually occurs, our business, financial condition, and operating results could be materially adversely affected.

 

In addition to the other information included in this report, the following factors should be considered in evaluating our business and future prospects.

 

Fluctuations in our quarterly operating results could cause our stock price to decline.

 

Future operating results are likely to fluctuate significantly from quarter to quarter. Factors that could affect our quarterly operating results include:

 

  delays or difficulties in introducing new products;

 

  increasing expenses without commensurate revenue increases;

 

  variations in the mix of products sold;

 

  variations in the timing or size of orders from our customers;

 

  declining market for traditional private branch exchange (PBX) equipment;

 

  delayed deliveries from suppliers; and

 

  price decreases and other actions by our competitors.

 

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Our quarterly operating results are also likely to fluctuate due to seasonal factors. Some of our vertical markets, such as the U.S. government, educational and retail buyers, follow seasonal buying patterns and do not make substantial purchases during the quarters ending January 31. Thus, revenues in the quarters ending January 31 are often lower than in the previous quarters. Because of these and other factors, our operating results may not meet expectations in some future quarters, which could cause our stock price to decline.

 

Our communications servers face intense competition from many companies that have targeted our markets.

 

The competitive arena for our products is changing very rapidly and we face intense competition in our markets. Well-established companies and many emerging companies are scrambling to develop products to improve customer service in e-commerce. While the industry remains fragmented, it is rapidly moving toward consolidation, driven by both emerging companies’ desires to expand product offerings and resources and established companies’ attempts to acquire new technology and reach new market segments. A number of emerging companies have completed initial public offerings, while many more remain private. More established competitors, as well as those emerging companies that have completed initial public offerings, currently have greater resources and market presence than we do. Additionally, a number of our current and potential competitors have recently been acquired by larger companies who seek to enter our markets.

 

We expect competition to intensify as competitors develop new products, new competitors enter the market, and companies with complementary products enter into strategic alliances.

 

Our current and potential competitors can be grouped into the following categories:

 

  contact center vendors, such as Avaya, Nortel Networks, Aspect Communications, and Rockwell;

 

  data communication equipment suppliers, such as Cisco Systems and 3COM;

 

  email management and web center software suppliers, such as eGain, Kana Communications, and Live Person;

 

  and voice communications equipment suppliers, such as Nortel Networks, Avaya, Mitel, NEC, Toshiba, and Siemens.

 

Many of our current and potential competitors have significantly greater financial, technical, marketing, customer service and other resources, greater name and brand recognition and a larger installed customer base than we do. Therefore, our competitors may be able to respond to new or emerging technologies and changes faster than we can. They may also be able to devote greater resources to the development, promotion and sale of their products.

 

Actions by our competitors could result in price reductions, reduced margins and loss of market share, any of which would damage our business. We cannot assure you that we will be able to compete successfully against these competitors.

 

If we cannot expand our indirect sales channel to sell our eQueue products, our ability to generate revenue would be harmed.

 

We sell our eQueue communications servers both directly and indirectly through dealers and value added resellers that have experience in data as well as voice communications. We may not be able to expand this indirect sales channel. In addition, new distribution partners may devote fewer resources to marketing and supporting our products than to our competitors’ products and could discontinue selling our products at any time in favor of our competitors’ products or for any other reason.

 

The lengthy sales cycles of some of our products and the difficulty in predicting the timing of our sales may cause fluctuations in our quarterly operating results.

 

The uncertainty of our sales cycle makes the timing of sales difficult to predict and may cause fluctuations in our quarterly operating results. Our sales cycles generally vary from four to twelve months for our eQueue products and from one to six months for our Millennium voice switching platform. The purchase of our products may involve a significant commitment of our customers’ time, personnel, and financial and other resources. Also, it is difficult to predict the timing of indirect sales because we have little control over the selling activities of our dealers and value added resellers.

 

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We incur substantial sales and marketing expenses and spend significant management time before customers place orders with us, if at all. Revenues from a specific customer may not be recognized in the quarter in which we incur related sales and marketing expense, which may cause us to miss our revenues or earnings expectations.

 

Unanticipated difficulties in integrating our recent acquisition of Cortelco Shanghai could harm our business.

 

On June 1, 2004 eOn purchased a controlling interest in Cortelco Shanghai. Cortelco Shanghai provides telecommunications products in China, including fiber optic transmission equipment, data communications systems, and network management software. eOn’s future operating results may be adversely affected if we are not able to realize operating efficiencies and sales opportunities as a result of this acquisition.

 

We face many risks from expanding into foreign markets.

 

The Company expects to increase sales to customers outside of the United States and establish additional distribution channels in Asia. However, foreign markets for our products may develop more slowly than currently anticipated. eOn may not be able to successfully establish international distribution channels, or may not be able to hire the additional personnel necessary to support such distribution channels.

 

Our future results could be harmed by economic, political, regulatory and other risks associated with international sales and operations.

 

Because our growth initiatives include expansion into foreign markets, we are subject to the risks of conducting business outside of the United States, including:

 

  changes in a specific country’s or region’s political or economic conditions;

 

  trade protection measures and import or export licensing requirements;

 

  potentially negative consequences from changes in tax laws;

 

  difficulty in managing widespread sales and customer service operations; and

 

  less effective protection of intellectual property.

 

Our products must respond to rapidly changing market needs and integrate with changing protocols to remain competitive.

 

The markets for our products are characterized by rapid technological change, frequent new product introductions, uncertain product life cycles and changing customer requirements. If we are not able to rapidly and efficiently develop new products and improve existing products to meet the changing needs of our customers and to adopt changing communications standards, our business, operating results and financial condition would be harmed.

 

Key features of our products include integration with standard protocols, computer telephony integration and automatic call distribution applications and protocols, operating systems and databases. If our products cannot be integrated with third-party technologies or if they do not respond to changing market needs, we could be required to redesign our products. Redesigning any of our products may require significant resources and could harm our business, operating results and financial condition.

 

If we are not able to sustain our Millennium voice switching platform revenues, our business, operating results and financial condition could be harmed.

 

We may not be able to sustain our Millennium revenues because the traditional private branch exchange (PBX) market, which accounts for a substantial portion of our Millennium revenues, is declining. One reason for the decline of the traditional PBX market is the emergence of voice switching platforms based on standard PCs. If we are not able to grow or sustain our Millennium voice switching platform revenues, our business, operating results and financial condition could be harmed.

 

In addition, a significant portion of Millennium revenues are derived from dealers and value added resellers who have no obligation to sell our products. Therefore, dealers and value added resellers could discontinue selling our products at any time in favor of our competitors’ products or for any other reason. A reduction or loss of orders from our dealers and value added resellers could harm our business, operating results and financial condition.

 

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Index to Financial Statements

Delayed deliveries of components from our single source suppliers or third-party manufacturers could reduce our revenues or increase our costs.

 

We depend on sole source suppliers for certain components, digital signal processors and chip sets, and voice processor boards. Interruptions in the availability of components from our key suppliers could result in delays or reductions in product shipments, which could damage our customer relationships and harm our operating results. Finding alternate suppliers or modifying product designs to use alternative components may cause delays and expenses. Further, a significant increase in the price of one or more third-party components or subassemblies could reduce our gross profit.

 

We depend upon our primary contract manufacturers ACT Electronics, Innovative Circuits, and Clover Electronics. We may not be able to deliver our products on a timely basis if any of these manufacturers fail to manufacture our products and deliver them to us on time. In addition, it could be difficult to engage other manufacturers to build our products. Our business, results of operations and financial condition could be harmed by any delivery delays.

 

We may be unable to hire and retain engineering and sales and marketing personnel necessary to execute our business strategy.

 

Competition for highly qualified personnel is intense due to the limited number of people available with the necessary technical skills, and we may not be able to attract, assimilate or retain such personnel. If we cannot attract, hire and retain sufficient qualified personnel, we may not be able to successfully develop, market and sell new products.

 

Our business could be harmed if we lose principal members of our management team.

 

We are highly dependent on the continued service of our management team. The loss of any key member of our management team may substantially disrupt our business and could harm our business, results of operations and financial condition. In addition, replacing management personnel could be costly and time consuming.

 

We are effectively controlled by our principal stockholders and management, which may limit your ability to influence stockholder matters.

 

As of July 31, 2004, our executive officers, directors and principal stockholders and their affiliates beneficially owned 4,618,477 shares, or 35.3% of the outstanding shares of common stock. Thus, they effectively control us and direct our affairs, including the election of directors and approval of significant corporate transactions. This concentration of ownership may have the effect of delaying, deferring or preventing a change in control of our company and some transactions may be more difficult or impossible without the support of these stockholders. The interests of these stockholders may conflict with those of other stockholders. We also conduct transactions with businesses in which our principal stockholders maintain interests. We believe that these transactions have been conducted on an arm’s length basis, but we cannot assure you that these transactions would have the same terms if conducted with unrelated third parties.

 

We may not be able to protect our intellectual property, and any intellectual property litigation could be expensive and time consuming.

 

Our business and competitive position could be harmed if we fail to adequately protect our intellectual property. Although we have filed patent applications, we are not certain that our patent applications will result in the issuance of patents, or that any patents issued will provide commercially significant protection to our technology. In addition, as we grow and gain brand recognition, our products are more likely to be subjected to infringement litigation. We could incur substantial costs and may have to divert management and technical resources in order to respond to, defend against, or bring claims related to our intellectual property rights. In addition, we rely on a combination of patent, trademark, copyright and trade secret laws and contractual restrictions to establish and protect our proprietary rights. These statutory and contractual arrangements may not provide sufficient protection to prevent misappropriation of our technology or to deter independent third-party development of similar technologies. Any litigation could result in our expenditure of funds, management time and resources.

 

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Index to Financial Statements

Our products may have undetected faults leading to liability claims, which could harm our business.

 

Our products may contain undetected faults or failures. Any failures of our products could result in significant losses to our customers, particularly in mission-critical applications. A failure could also result in product returns and the loss of, or delay in, market acceptance of our products. In addition, any failure of our products could result in claims against us. Our purchase agreements with our customers typically contain provisions designed to limit our exposure to potential product liability claims. However, the limitation of liability provisions contained in our purchase agreements may not be effective as a result of federal, state or local laws or ordinances or unfavorable judicial decisions in the United States or other countries. We maintain insurance to protect against certain claims associated with the use of our products, but our insurance coverage may not adequately cover all possible claims asserted against us. In addition, even claims that ultimately are unsuccessful could be expensive to defend and consume management time and resources.

 

Our charter contains certain anti-takeover provisions that may discourage take-over attempts and may reduce our stock price.

 

Our board of directors has the authority to issue up to 10,000,000 shares of preferred stock and to determine the preferences, rights and privileges of those shares without any further vote or action by the stockholders. The rights of the holders of common stock may be harmed by the rights of the holders of any preferred stock that may be issued in the future. Certain provisions of our certificate of incorporation and bylaws may make it more difficult for a third party to acquire control of us without the consent of our board of directors, even if such changes were favored by a majority of the stockholders. These include provisions that provide for a staggered board of directors, prohibit stockholders from taking action by written consent and restrict the ability of stockholders to call special meetings.

 

Future sales of shares may decrease our stock price.

 

Sales of substantial amounts of our common stock in the public market, including shares issued upon the exercise of outstanding options, or the perception that such sales could occur, could reduce the market price of our common stock. These sales also might make it more difficult for us to raise funds through future offerings of common stock.

 

RECENT ACCOUNTING PRONOUNCEMENTS

 

In November 2002, the Emerging Issues Task force (“EITF”) reached a consensus regarding EITF Issue 00-21, Accounting for Revenue Arrangements with Multiple Deliverables. The consensus addresses not only when and how an arrangement involving multiple deliverables should be divided into separate units of accounting but also how the arrangement’s consideration should be allocated among separate units. The addition of this pronouncement did not have a material impact on our results of operations or financial position.

 

In December 2002, the FASB issued Statement of Financial Accounting Standards No. 148, Accounting for Stock-Based Compensation - Transition and Disclosure (“SFAS 148”). SFAS 148 amends Statement No. 123, Accounting for Stock-Based Compensation (“SFAS 123”), to provide alternative methods for voluntary transition to SFAS 123’s fair value method of accounting for stock-based employee compensation. SFAS 148 also requires disclosure of the effects of an entity’s accounting policy with respect to stock-based employee compensation on reported net earnings (loss) and earnings (loss) per share in annual and interim financial statements. The provisions of SFAS 148 are effective in fiscal years beginning after December 15, 2002. The Company has implemented the required disclosures of this pronouncement and will continue to account for stock options under the intrinsic value method.

 

In July 2003, the EITF reached consensus regarding EITF Issue 03-5, Applicability of AICPA Statement of Position 97-2, Software Revenue Recognition, to nonsoftware deliverables. The consensus addresses whether nonsoftware deliverables in a multiple-element arrangement that includes software that is more than incidental to the products or services as a whole should be within the scope of SOP 97-2, Software Revenue Recognition. The pronouncement is effective prospectively for arrangements entered into after the beginning of an entity’s next reporting period beginning after August 13, 2003. The adoption of EITF Issue 03-5 did not have a material impact on the Company’s results of operations or financial position.

 

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Index to Financial Statements

QUARTERLY FINANCIAL DATA (UNAUDITED)

 

Quarterly financial data for the years ended July 31, 2004 and 2003 is summarized as follows:

 

2004


   First
Quarter


    Second
Quarter


    Third
Quarter


    Fourth
Quarter


 
     (In thousands)  

Net revenues

   $ 5,039     $ 3,958     $ 2,770     $ 6,183  

Gross profit

     2,939       2,367       1,511       2,626  

Income (loss) before discontinued operations and extraordinary item

     330       87       (944 )     (400 )

Net income (loss)

     330       87       (944 )     (400 )

Income (loss) before discontinued operations and extraordinary item per common share:

                                

Basic and diluted

   $ 0.03     $ 0.01     $ (0.07 )   $ (0.03 )

Net income loss per common share

                                

Basic and diluted (1)

   $ 0.03     $ 0.01     $ (0.07 )   $ (0.03 )

2003


   First
Quarter


    Second
Quarter


    Third
Quarter


    Fourth
Quarter


 
     (In thousands)  

Net revenues

   $ 3,555     $ 4,118     $ 4,749     $ 5,035  

Gross profit

     1,785       2,489       2,969       2,736  

Income (loss) before discontinued operations and extraordinary item

     (1,262 )     (532 )     82       208  

Net income (loss)

     (1,262 )     (532 )     82       208  

Income (loss) before discontinued operations and extraordinary item per common share (1):

                                

Basic and diluted

   $ (0.10 )   $ (0.04 )   $ 0.01     $ 0.02  

Net income loss per common share:

                                

Basic and diluted (1)

     (0.10 )     (0.04 )     0 01       0.02  

(1) Due to rounding and changes in outstanding shares, the sum of the four quarters does not equal the earnings per common share amounts calculated for the year.

 

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

 

The majority of our cash equivalents and marketable securities are invested in variable rate instruments with frequent rate resets. Because these securities have short effective maturities, we believe the market risk for such holdings is insignificant. We do not have any derivative instruments, and we do not engage in hedging transactions.

 

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Index to Financial Statements

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.

 

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

 

     Page

Reports of Independent Registered Public Accounting Firms

   28

Consolidated Balance Sheets as of July 31, 2004 and 2003

   30

Consolidated Statements of Operations for the Years ended July 31, 2004, 2003, and 2002

   31

Consolidated Statements of Cash Flows for the Years ended July 31, 2004, 2003, and 2002

   32

Consolidated Statement of Stockholders’ Equity for the Years Ended July 31, 2004, 2003, and 2002

   34

Notes to Financial Statements

   35

Schedule II - Valuation and Qualifying Accounts for Each of the Three Years in the Period Ended July 31, 2004

   55

 

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Index to Financial Statements

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

 

Board of Directors

eOn Communications Corporation

 

We have audited the accompanying consolidated balance sheets of eOn Communications Corporation and subsidiary as of July 31, 2004 and 2003, and the related consolidated statements of operations, stockholders’ equity, and cash flows for each of the two years in the period ended July 31, 2004. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits.

 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.

 

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of eOn Communications Corporation and subsidiary as of July 31, 2004, and the results of their operations and their cash flows for each of the two years in the period ended July 31, 2004 in conformity with accounting principles generally accepted in the United States of America.

 

Our audit was conducted for the purpose of forming an opinion on the basic financial statements taken as a whole. The Schedule II, Valuation and Qualifying Accounts listed in the Index at Item 15(A), is presented for purposes of additional analysis and is not a required part of the basic financial statements. The schedule as of July 31, 2004 and 2003 and for the years then ended has been subjected to the auditing procedures applied in the audit of the basic financial statements and, in our opinion, is fairly stated in all material respects in relation to the basic financial statements taken as a whole.

 

/s/ Grant Thornton LLP

 

Atlanta, Georgia

August 26, 2004

 

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

 

To the Board of Directors and Stockholders of eOn Communications Corporation

 

We have audited the accompanying consolidated statements of operations, cash flows, and stockholders’ equity of eOn Communications Corporation and subsidiaries (the “Company”) for the year ended July 31, 2002. Our audit also included the financial statement schedule listed in the Index at Item 15 for the year ended July 31, 2002. These financial statements and financial statement schedule are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements and financial statement schedule based on our audit.

 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.

 

In our opinion, such consolidated financial statements present fairly, in all material respects, the results of operations and cash flows of the Company for the year ended July 31, 2002 in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, present fairly, in all material respects, the information set forth therein.

 

As discussed in Note 5 to the consolidated financial statements, on August 1, 2001 the Company changed its method of accounting for goodwill and other intangible assets to conform with FASB Statement of Financial Accounting Standards No. 142, Goodwill and Other Intangible Assets.

 

/s/ Deloitte & Touche LLP

 

Atlanta, Georgia

August 29, 2002

 

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eOn Communications Corporation

Consolidated Balance Sheets

July 31, 2004 and 2003

(Dollars in thousands)

 

     July 31,

 
     2004

    2003

 

ASSETS

                

Current assets:

                

Cash and cash equivalents

   $ 4,679     $ 3,221  

Marketable securities

     4,200       4,200  

Trade accounts receivable, net of allowance for doubtful accounts of $774 and $689

     6,656       2,849  

Trade accounts receivable - related party, net of allowance for doubtful accounts of $18

     615       —    

Notes receivable

     528       —    

Inventories

     2,733       2,162  

Other current assets

     1,913       134  
    


 


Total current assets

     21,324       12,566  

Property and equipment, net

     971       1,149  

Intangible assets, net of accumulated amortization

     0       2  
    


 


Total

   $ 22,295     $ 13,717  
    


 


LIABILITIES AND STOCKHOLDERS’ EQUITY

                

Current liabilities:

                

Trade accounts payable

   $ 5,394     $ 1,240  

Payable to affiliate

     2,086       121  

Note payable - current

     767       613  

Deferred acquisition payment

     1,078       —    

Accrued expenses and other

     2,284       2,279  
    


 


Total current liabilities

     11,609       4,253  
    


 


Minority Interest

     1,227       —    
    


 


Stockholders’ equity:

                

Common Stock, $.001 par value (50,000,000 shares authorized, 12,810,260 and 12,176,312 shares issued and outstanding)

     13       12  

Additional paid-in capital

     54,369       53,447  

Treasury stock, at cost (676,900 and 676,900 shares, respectively)

     (1,502 )     (1,502 )

Accumulated deficit

     (43,421 )     (42,493 )
    


 


Total stockholders’ equity

     9,459       9,464  
    


 


Total

   $ 22,295     $ 13,717  
    


 


 

See notes to financial statements.

 

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eOn Communications Corporation

Consolidated Statements of Operations

For the Years Ended July 31, 2004, 2003, and 2002

(Dollars in thousands, except per share data)

     Year Ended July 31,

 
     2004

    2003

    2002

 

Net revenues

   $ 17,950     $ 17,457     $ 15,046  

Cost of revenues

     8,507       7,478       6,706  

Special charges

     —         —         752  
    


 


 


Gross profit

     9,443       9,979       7,588  

Operating expenses:

                        

Selling, general and administrative

     7,087       8,667       9,538  

Research and development

     3,106       2,859       2,959  

Special charges

     —         (63 )     970  
    


 


 


Total operating expenses

     10,193       11,463       13,467  

Loss from operations

     (750 )     (1,484 )     (5,879 )

Interest expense

     29       35       6  

Interest income

     (79 )     (99 )     (287 )

Other (income) expense, net

     167       84       210  
    


 


 


Loss from continuing operations before income taxes and minority interest

     (867 )     (1,504 )     (5,808 )

Income tax expense

     24       —         (121 )
    


 


 


Loss before minority interest

     (891 )     (1,504 )     (5,687 )

Minority interest

     (37 )     —         —    
    


 


 


Loss before discontinued operations, extraordinary loss, and cumulative effect of change in accounting principle

     (928 )     (1,504 )     (5,687 )

Income (loss) from discontinued operations, net of income tax effect

     —         —         (2,633 )

Cumulative effect of change in accounting principle, net of income tax effect

     —         —         (10,375 )
    


 


 


Net loss and comprehensive loss

   $ (928 )   $ (1,504 )   $ (18,695 )
    


 


 


Net loss per common share:

                        

Basic and diluted:

                        

Loss before discontinued operations and extraordinary items

   $ (0.07 )   $ (0.12 )   $ (0.47 )

Income (loss) from discontinued operations

     —         —         (0.22 )

Cumulative effect of change in accounting principle

     —         —         (0.86 )
    


 


 


Net loss per common share

   $ (0.07 )   $ (0.12 )   $ (1.56 )
    


 


 


 

See notes to financial statements.

 

31


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Index to Financial Statements

eOn Communications Corporation

Consolidated Statements of Cash Flows

For the Years Ended July 31, 2004, 2003, and 2002

(Dollars in thousands)

 

     Year Ended July 31,

 
     2004

    2003

    2002

 

CASH FLOWS FROM OPERATING ACTIVITIES:

                        

Net loss

   $ (928 )   $ (1,504 )   $ (18,695 )

Adjustments to reconcile net loss to net cash used in operating activities:

                        

Loss from discontinued operations

     —         —         2,633  

Impairment of goodwill from adoption of FAS 142

     —         —         10,375  

Depreciation and amortization

     596       729       744  

Minority Interest

     37       —         —    

Provision for the allowance for doubtful accounts

     85       110       164  

Loss on investments

     —         —         94  

Changes in net assets and liabilities (net of effect of discontinued operations):

                        

Trade accounts receivable

     (2,523 )     (973 )     1,563  

Accounts receivable from/payable to affiliates

     (69 )     37       24  

Notes receivable

     (174 )     —         —    

Inventories

     363       915       1,310  

Other assets

     (26 )     (9 )     48  

Trade accounts payable

     1,879       (52 )     (51 )

Accrued special charges

     —         (195 )     (707 )

Accrued expenses and other

     (569 )     (110 )     117  

Income taxes payable (refund receivable)

     —         —         271  
    


 


 


Net cash used in operating activities

     (1,329 )     (1,052 )     (2,110 )

CASH FLOWS FROM INVESTING ACTIVITIES:

                        

Net cash acquired in business acquisition

     3,108       —         —    

Purchases of property and equipment

     (345 )     (221 )     (301 )

Disposal of property and equipment

     146       —         —    

Sales of marketable securities

     —         3,909       7,438  

Purchases of marketable securities

     —         (1,500 )     (5,310 )
    


 


 


Net cash provided by investing activities

     2,909       2,188       1,827  

CASH FLOWS FROM FINANCING ACTIVITIES:

                        

Repayment of note payable

     (724 )     (665 )     (53 )

Repurchases of common stock

     —         (3 )     (203 )

Proceeds from the exercise of stock options and employee stock purchase plan

     602       71       84  
    


 


 


Net cash used in financing activities

     (122 )     (597 )     (172 )

Cash used by discontinued operations

     —         —         (453 )

 

32


Table of Contents
Index to Financial Statements

eOn Communications Corporation

Consolidated Statements of Cash Flows (continued)

For the Years Ended July 31, 2004, 2003, and 2002

 

     Year Ended July 31,

 
     2004

   2003

   2002

 

Net increase (decrease) in cash and cash equivalents

     1,458      539      (908 )

Cash and cash equivalents, beginning of year

     3,221      2,682      3,590  
    

  

  


Cash and cash equivalents, end of year

   $ 4,679    $ 3,221    $ 2,682  
    

  

  


Supplemental cash flow information:

                      

Interest paid

   $ 29    $ 35    $ 6  

Income taxes paid

     24      —        —    

 

Noncash activity:

 

2002:

 

The Company distributed its entire ownership interest in Cortelco Systems Puerto Rico, Inc. to the shareholders of eOn via a stock distribution of 1,204,157 shares of CSPR on July 31, 2002. The Company contributed a $264,000 note receivable plus accrued interest from our former parent, Cortelco Systems Holding Corporation, to Cortelco Systems Puerto Rico prior to the spin-off. In connection with the lease termination agreement for the former facility in Memphis, Tennessee, the Company issued a non-interest bearing note payable in the amount of $1,400,000. After imputing a discount for interest over the life of the note, $1,331,000 was reclassified from accrued special charges upon the issuance of the note.

 

See notes to financial statements.

 

33


Table of Contents
Index to Financial Statements

eOn Communications Corporation

Consolidated Statement of Stockholders’ Equity

For the Years Ended July 31, 2004, 2003, and 2002

(Dollars in thousands)

 

     Common Stock

  

Additional

Paid-In
Capital


    Treasury Stock

   

Accumulated
Deficit


   

Former
Parent


   

Note
Receivable
From
Affiliate/Total
Stockholders’
Equity


 
     Shares

   Amount

     Shares

    Amount

       

Balance at July 31, 2001

   12,473,445    $ 12    $ 57,919     (431,500 )   $ (1,296 )   $ (22,294 )   $ (264 )   $ 34,077  

Repurchase of common stock

   —        —        —       (234,500 )     (203 )     —         —         (203 )

Exercise of stock options

   112,620      —        56     —         —         —         —         56  

Issuances from employee stock purchase plan

   120,569      —        81     —         —         —         —         81  

Distribution of CSPR stock

   —        —        (4,680 )   —         —         —         264       (4,416 )

Net loss and comprehensive loss

   —        —        —       —         —         (18,695 )     —         (18,695 )
    
  

  


 

 


 


 


 


Balance at July 31, 2002

   12,706,634    $ 12    $ 53,376     (666,000 )   $ (1,499 )   $ (40,989 )     —       $ 10,900  

Repurchase of common stock

   —        —        —       (10,900 )     (3 )     —         —         (3 )

Exercise of stock options

   34,831      —        34     —         —         —         —         34  

Issuances from employee stock purchase plan

   111,747      —        37     —         —         —         —         37  

Net loss and comprehensive loss

   —        —        —       —         —         (1,504 )     —         (1,504 )
    
  

  


 

 


 


 


 


Balance at July 31, 2003

   12,853,212    $ 12    $ 53,447     (676,900 )   $ (1,502 )   $ (42,493 )     —       $ 9,464  

Exercise of stock options

   355,023      1      510     —         —         —         —         511  

Issuances from employee stock purchase plan

   121,758      —        91     —         —         —         —         91  

Issuances of common stock for acquisitions

   157,167      —        321     —         —         —         —         321  

Net loss and comprehensive loss

   —        —        —       —         —         (928 )     —         (928 )
    
  

  


 

 


 


 


 


Balance at July 31, 2004

   13,487,160    $ 13    $ 54,369     (676,900 )   $ (1,502 )   $ (43,421 )     —       $ 9,459  
    
  

  


 

 


 


 


 


 

See notes to financial statements.

 

34


Table of Contents
Index to Financial Statements

eOn Communications Corporation

Notes to Consolidated Financial Statements

Years Ended July 31, 2004, 2003, and 2002

 

1. DESCRIPTION OF BUSINESS AND BASIS OF PRESENTATION

 

Description of Business - eOn Communications Corporation (the “Company” or “eOn”) designs, develops and markets communication products that include next generation communications servers and software which integrate and manage voice, email and Internet communications for customer contact centers and other applications. The Company also offers a traditional voice-switching platform which addresses the voice communication needs of small and medium-sized installations. The company also owns a controlling interest in Cortelco Shanghai Telecom Equipment Company based in China, which provides fiber optic transmission equipment, data communications systems, and network management software.

 

Principles of Consolidation - The accompanying consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America, and includes the accounts of the company’s majority owned subsidiary, Cortelco Shanghai. All significant balances and transactions have been eliminated during the consolidation.

 

The Company also had a wholly-owned subsidiary, Cortelco Systems Puerto Rico, Inc. (“CSPR”), based in San Juan Puerto Rico. On August 28, 2001, the Board of Directors approved a plan to spin-off this subsidiary as a separate entity to the stockholders of eOn. This action was completed on July 31, 2002 via a distribution of all the outstanding shares of CSPR to the shareholders of eOn. Therefore, the assets, liabilities, results of operations and cash flows of this entity have been segregated and are reflected in the financial statements of eOn as a discontinued operation for all periods. The Company’s financial statements have been restated to conform to the discontinued operations presentation. See Footnote 4 for additional information.

 

The Company is affiliated with the following entities through common stockholder ownership:

 

CSPR (former subsidiary)

Cortelco Systems Holding Corporation (“CSHC”)

Cortelco International, Inc. (“CII”, subsidiary of CSHC)

Cortelco Puerto Rico, Inc. (“CPR”, subsidiary of CSHC)

Cortelco Canada (“CC”, subsidiary of CSHC)

Alcatel Shanghai Bell Co., Ltd. (“Shanghai Bell”)

 

2. ACQUISITION OF CORTELCO SHANGHAI TELECOM EQUIPMENT COMPANY

 

On June 1, 2004, eOn acquired a controlling interest in Cortelco Shanghai Telecom Equipment Company (“Cortelco Shanghai”), a provider of fiber optic transmission equipment, data communications systems, and network management software in China.

 

Under the terms of the agreement, eOn acquired all of the stock of Cortelco China Corp, a California corporation that owns a 54.14% ownership interest in Cortelco Shanghai, from Cortelco Systems Holding Corporation (“CSHC”). CSHC received 157,167 shares of eOn common stock valued at $321,250. It is anticipated that up to an additional 471,501 shares may be issued over the next four fiscal quarters if Cortelco Shanghai attains specified revenue targets as set forth in the purchase agreement which is classified as Accrued earnout liability in the purchase allocation.

 

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Index to Financial Statements

This acquisition has been accounted for under the purchase method pursuant to Statement of Financial Accounting Standards No. 141, “Business Combinations.” A summary of the net assets acquired is as follows:

 

Acquisition cost:

        

Shares issued on May 31, 2004

   $ 321,000  

Additional Consideration

     7,000  

Total consideration

     328,000  

As of May 31, 2004:

        

Current assets

   $ 8,100,000  

Long term assets

     206,000  

Current Liabilities

     (5,710,000 )

Minority Interest

     (1,190,000 )

Accrued earnout liability

     (1,078,000 )
    


Net assets acquired

   $ 328,000  

 

3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

 

Principles of Consolidation - The accompanying consolidated financial statements include the accounts of eOn Communications Corporation and its majority owned subsidiary — Cortelco Shanghai Telecom Equipment Company. All significant inter-company accounts and transactions have been eliminated in consolidation.

 

Cash and Cash Equivalents- All highly liquid investments with a maturity of three months or less when purchased are considered to be cash equivalents. At July 31, 2004 there was $2,924,392 held in foreign bank accounts.

 

Marketable Securities - Marketable securities are classified as available for sale and are reported at fair value. Unrealized holding gains and losses, if any, net of the related income tax effect, are excluded from income and are reported in other comprehensive income. Realized gains and losses are included in income on the specific identification method.

 

Inventories - Inventories are valued at the lower of cost or market. Cost is determined by the first-in, first-out (“FIFO”) method.

 

Property and Equipment - Property and equipment are stated at cost. Depreciation is provided using the straight-line method for financial reporting purposes and accelerated methods for income tax reporting purposes over the estimated useful lives of the assets, generally three to five years.

 

Maintenance and repair costs are charged to expense as incurred.

 

Goodwill - Goodwill represented the cost in excess of the fair value of net assets acquired. Prior to July 31, 2001, these costs were being amortized on a straight line basis over twenty years. On August 1, 2001, the Company adopted FAS 142, “Goodwill and Other Intangible Assets” and ceased amortizing goodwill as of that date. It was also determined that goodwill was impaired as of that date, and the Company recorded an impairment charge of $10,375,000. See Footnote 5 for more information.

 

Intangible Assets - Intangible assets primarily represent costs incurred to acquire and/or establish patents, trademarks, and software technology. These costs are being amortized on a straight-line basis over the estimated useful lives of the assets, generally five years. The amortization period begins with the initial introduction of the underlying product to the market in order to properly match revenue and expense. The Company reviews the carrying value of intangible assets for impairment by comparing the net book value of such assets to the future undiscounted cash flows attributable to such assets whenever events or changes in circumstances occur which might indicate that the carrying amount might not be recoverable. If impairment is indicated, the carrying amount of the asset is written down to fair value.

 

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Index to Financial Statements

Stock Compensation Plans - The Company has three stock-based compensation plans for employees and an Employee Stock Purchase Plan (ESPP), which are more fully described in Footnote 15. The Company accounts for those plans under the intrinsic value method, which follows the recognition and measurement principles of Accounting Principles Board (APB) Opinion No. 25, Accounting for Stock Issued to Employees, and related interpretations. No stock-based employee compensation cost is reflected in net income, as all options granted under the stock compensation plans had an exercise price equal to or greater than the market value of the underlying common stock on the grant date. Further, the ESPP is a noncompensatory plan under APB Opinion No. 25, and, as such, no compensation cost was recognized with respect to the ESPP.

 

The following table illustrates the effect on net loss and net loss per share if the Company had applied the fair value recognition provisions of Statement of Financial Accounting Standards (SFAS) No. 123, Accounting for Stock-Based Compensation, to stock-based employee compensation:

 

     Fiscal Year Ended July 31,

 
     2004

    2003

    2002

 
     (in thousands)  

Net loss as reported

   $ (928 )   $ (1,504 )   $ (18,695 )

Add: Stock-based compensation, as reported

                        

Deduct: Total stock-based compensation determined under fair value based method for all awards, net of tax

     (612 )     (995 )     (1,249 )
    


 


 


Pro forma net loss

   $ (1,540 )   $ (2,499 )   $ (19,944 )

Net loss per share - basic and diluted:

                        

Net loss per share - as reported

   $ (0.07 )   $ (0.12 )   $ (1.56 )

Net loss per share - pro forma

   $ (0.12 )   $ (0.21 )   $ (1.66 )

 

Product Warranties - The Company generally provides customers a one year product warranty from the date of purchase. We estimate the costs of satisfying warranty claims based on analysis of past claims experience and provide for these future claims in the period that revenue is recognized. The cost of satisfying warranty claims, which approximates 2% of revenues, has historically been comprised of materials and direct labor costs. We perform quarterly evaluations of these estimates and any changes in estimates which could potentially be significant are included in earnings in the period in which the evaluations are completed.

 

Income Taxes - Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. A valuation allowance is provided for deferred tax assets when it is more likely than not that the asset will not be realized.

 

Revenue Recognition - Revenues from our Millennium and eQueue products are recognized only when persuasive evidence of an arrangement exists, delivery has occurred or services have been rendered, the price to the customer is fixed or determinable, and collectibility is reasonably assured. Generally, revenue is recognized (1) upon shipment for equipment and software, (2) as work is performed for professional services, and (3) in equal periodic amounts over the term of the contract for software and hardware maintenance. The Company’s revenue recognition policies are in accordance with Staff Accounting Bulletin No. 104, “Revenue Recognition,” and Statement of Position No. 97-2, “Software Revenue Recognition”

 

Medical Care and Disability Benefit Plans - The Company is fully insured with respect to the medical and disability benefits offered to substantially all employees. The Company does not provide benefits to retired employees.

 

Earnings Per Share - The Company follows Statement of Financial Accounting Standard (“SFAS”) No. 128, “Earnings Per Share”,” which requires disclosure of basic and diluted earnings per share (“EPS”). Basic EPS is computed by dividing income available to common stockholders by the weighted average number of common shares outstanding during the year. Diluted EPS is similar to basic EPS except that the weighted average number of common shares outstanding is increased to include the number of additional common shares that would have been outstanding if the potentially dilutive common shares, such as options, had been issued.

 

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Index to Financial Statements

Fair Value of Financial Instruments - The carrying amounts of financial instruments such as cash, accounts receivable, accounts payable, and notes payable approximate their fair value due to the short term nature of the instruments.

 

Estimates - The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

 

Comprehensive Income - In June 1997, the Financial Accounting Standards Board (“FASB”) issued SFAS 130, “Reporting Comprehensive Income,” which establishes standards for reporting and display of comprehensive income and its components and requires a separate statement to report the components of comprehensive income for each period reported. For the years ended July 31, 2004, 2003, and 2002, net loss equaled comprehensive loss.

 

Research and Development Costs - The Company allocates expenses to Research and Development costs based on headcount that is partially dedicated to Research and Development activities.

 

Advertising Expense - The Company expenses advertising expenses as incurred. Advertising expenses for 2004, 2003, and 2002 were not significant.

 

Recently Issued Accounting Standards - In November 2002, the Emerging Issues Task force (“EITF”) reached a consensus regarding EITF Issue 00-21, Accounting for Revenue Arrangements with Multiple Deliverables. The consensus addresses not only when and how an arrangement involving multiple deliverables should be divided into separate units of accounting but also how the arrangement’s consideration should be allocated among separate units. The adoption of EITF Issue 00-21 did not have a material impact on the Company’s results of operations or financial position.

 

In December 2002, the FASB issued Statement of Financial Accounting Standards No. 148, Accounting for Stock -Based Compensation - Transition and Disclosure (“SFAS 148”). SFAS 148 amends Statement No. 123, Accounting for Stock-Based Compensation (“SFAS 123”), to provide alternative methods for voluntary transition to SFAS 123’s fair value method of accounting for stock-based employee compensation. SFAS 148 also requires disclosure of the effects of an entity’s accounting policy with respect to stock-based employee compensation on reported net earnings (loss) and earnings (loss) per share in annual and interim financial statements. The provisions of SFAS 148 are effective in fiscal years beginning after December 15, 2002. The Company has implemented the required disclosures of this pronouncement and will continue to account for stock options under the intrinsic value method.

 

In July 2003, the EITF reached consensus regarding EITF Issue 03-5, Applicability of AICPA Statement of Position 97-2, Software Revenue Recognition, to nonsoftware deliverables. The consensus addresses whether nonsoftware deliverables in a multiple-element arrangement that includes software that is more than incidental to the products or services as a whole should be within the scope of SOP 97-2, Software Revenue Recognition. The pronouncement is effective prospectively for arrangements entered into after the beginning of an entity’s next reporting period beginning after August 13, 2003. The adoption of EITF Issue 03-5 did not have a material impact on the Company’s results of operations or financial position.

 

Reclassifications - Certain amounts in the 2003 and 2002 financial statements have been reclassified to conform with the 2004 presentation.

 

38


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Index to Financial Statements

4. DISCONTINUED OPERATIONS

 

On August 28, 2001, the Board of Directors of the Company approved a plan to spin-off Cortelco Systems Puerto Rico, eOn’s wholly-owned Caribbean/Latin America service and distribution subsidiary, as an independent entity headquartered in San Juan, Puerto Rico. The spin-off transaction was completed on July 31, 2002 with the issuance of CSPR shares on a 1-for-10 basis to eOn stockholders.

 

The Company’s financial statements have been restated to reflect the Caribbean / Latin America subsidiary as a discontinued operation for all periods presented. Summarized results of the discontinued business are shown separately as discontinued operations in the accompanying consolidated financial statements.

 

Operating results of the discontinued operations are as follows:

 

     Year ended July 31,
2002


 
     (In thousands)  

Net sales

   $ 10,384  
    


Loss before income taxes and extraordinary loss

     (2,633 )

Income tax expense

     —    
    


Net loss from discontinued operations

   $ (2,633 )
    


Net loss per share:

        

Basic and Diluted

   $ (0.22 )

 

5. ACCOUNTING FOR GOODWILL

 

In June 2001, the FASB issued SFAS No.142, “Goodwill and Other Intangible Assets” which changes the method by which companies may recognize intangible assets in purchase business combinations and generally requires identifiable intangible assets to be recognized separately from goodwill. In addition, it eliminates the amortization of all existing and newly acquired goodwill on a prospective basis and requires companies to assess goodwill for impairment, at least annually, based on the fair value of the reporting unit associated with the goodwill. The Company elected to early adopt SFAS No.142 on August 1, 2001, and ceased amortizing goodwill as of this date.

 

Goodwill of $11,724,000 had been recorded in conjunction with the acquisition of BCS Technologies in April 1999. This balance was subsequently reduced by $1,349,000 due to amortization expense in fiscal years 2001, 2000, and 1999. On August 1, 2001 the Company adopted SFAS No. 142, “Goodwill and Other Intangible Assets,” which changed the method of evaluating goodwill from a recoverability test based upon undiscounted cash flows to a fair value approach. Accordingly, the Company’s previously recognized goodwill was tested for impairment as of August 1, 2001. The Company calculated the fair value of the reporting unit using a combination of the Company’s quoted market prices and a discounted cash flow analysis. As a result of this analysis, the Company concluded that goodwill was impaired and recorded an impairment charge in the amount of $10,375,000, which is reflected as a cumulative effect of change in accounting principle in the accompanying consolidated statement of operations for the year ended July 31, 2002. The income tax effect of this change in accounting principle was $0.

 

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Index to Financial Statements

6. SPECIAL CHARGES

 

To reduce costs and improve productivity, the Company adopted a restructuring plan during the second quarter of fiscal year 2001, which included headcount reductions and office space consolidation. During the fourth quarter of 2001, the Company made the decision to consolidate the majority of functions to its Atlanta headquarters. In fiscal 2002, the Company recorded additional special charges to reflect the impact of a lease termination agreement for its former facility in Memphis, Tennessee and to properly value excess inventories on hand at July 31, 2002. In fiscal 2003, the company settled all remaining property tax liabilities associated with the former facility in Memphis, Tennessee and recorded an expense reversal to reflect this favorable settlement and close out the restructuring accrual.

 

Major components of the restructuring plan included corporate management changes; the relocation and concentration of management and strategic functions at the Company’s headquarters in Atlanta, Georgia; site closures; outsourcing initiatives for the assembly, repair, and manufacturing of our products; and workforce reductions of approximately 40%. The majority of the restructuring plan was completed by July 31, 2002.

 

As a result of the adoption of the restructuring plan, the Company recognized special charges in operating expenses. The special charge in operating expenses included ($63,000) and $970,000 in fiscal 2003 and 2002, respectively, for the expected costs associated with excess space at the Company’s locations in Memphis, Tennessee; Englewood, Colorado; and Guelph, Ontario. The excess space resulted from the Company’s relocation of personnel and certain functions to the Atlanta headquarters and the corresponding reductions in the company’s workforce.

 

The Company also recognized special charges of $752,000 in cost of revenues during 2002. The noncash charge was recorded to properly value excess inventories in light of then-current economic conditions.

 

The following tables summarize the activity relating to the special charges during fiscal years 2003 and 2002 and the associated liabilities at July 31, 2003 and 2002:

 

     July 31, 2001
Liability
Balance


   Charges

    Expenditures

    Other
Adjustments


    July 31, 2002
Liability
Balance


Inventory charges

     —      $ 752       —       $ (752 )(1)     —  

Termination benefits

     625      58       (622 )     —         61

Excess facilities cost

     1,605      912       (1,013 )     (1,331 )(2)     173

Relocation costs

     42      —         (42 )     —         —  
    

  


 


 


 

Total

   $ 2,272    $ 1,722     $ (1,677 )   $ (2,083 )   $ 234
    

  


 


 


 

     July 31, 2002
Liability
Balance


   Charges

    Expenditures

    Other
Adjustments


    July 31, 2003
Liability
Balance


Termination benefits

     61      —         (61 )              

Excess facilities cost

     173      (63 )     (110 )              
    

  


 


             

Total

   $ 234    $ (63 )   $ (171 )              
    

  


 


             

(1) Represents write-down of inventory to net realizable value
(2) Reflects issuance of note payable in connection with the lease termination agreement for the Company’s former facility in Memphis, Tennessee. The note payable does not bear interest and is payable in 24 equal monthly installments beginning July 1, 2002 and ending June 1, 2004.

 

40


Table of Contents
Index to Financial Statements

]7. MAJOR CUSTOMERS AND CONCENTRATION OF CREDIT RISK

 

Financial instruments which potentially subject the Company to a concentration of credit risk consist principally of cash, marketable securities, trade accounts receivable, and notes receivable. The Company maintains its cash balances with large regional financial institutions and has not experienced losses. The marketable securities are invested in accounts at large national brokerages which maintain insurance coverage. The Company’s products are sold principally to dealers, value added resellers, national accounts, the U.S. government and foreign telecommunications companies. The Company’s credit risk is limited principally to trade accounts receivable. The Company performs ongoing credit evaluations of its customers and generally does not require collateral. No additional risk beyond amounts provided for collection losses is believed inherent in the Company’s trade accounts receivable.

 

The company had sales to a single customer during 2004 that equaled 11% of total sales. The related accounts receivable due from this customer at July 31, 2004 was $428,810.

 

8. MARKETABLE SECURITIES

 

Marketable securities consists of the following:

 

     July 31, 2004

   July 31, 2003

     Cost

   Market value

   Cost

   Market Value

     (In thousands)

Municipal bonds

   $ 4,200    $ 4,200    $ 4,200    $ 4,200
    

  

  

  

Total

   $ 4,200    $ 4,200    $ 4,200    $ 4,200
    

  

  

  

 

The municipal bond investments are comprised solely of taxable auction-rate securities with stated maturities ranging from 17-26 years. Due to the fact that these investments have frequent interest rate resets, the Company did not have any gross unrealized gains or losses at July 31, 2004 or 2003. The Company has classified the municipal bonds as available for sale investments.

 

The Company has pledged a $175,000 municipal security to secure a standby letter of credit associated with the sublease termination agreement for the Memphis facility.

 

9. INVENTORIES

 

The Company accounts for inventories at the lower of cost or market. Cost has been determined by the first-in, first-out (“FIFO”) method. The Company adopted FIFO costing for these inventories as of August 1, 2001 in order to provide a better matching of revenues and costs and to conform to a single method of accounting for all of the Company’s inventories. The effect of the accounting change on income for fiscal year 2002 was as follows:

 

     2002

    

(In thousands,

except per

share data)

Decrease in loss before discontinued operations and extraordinary items

   $ 8

Increase in basic and diluted loss per common share

   $ 0.00
    

 

The balance of accumulated deficit as of July 31, 2000 was adjusted for the effect of applying retroactively the new method of accounting.

 

Inventories consist of the following:

 

     2004

   2003

     (In thousands)

Raw materials and purchased components

   $ 723    $ 392

Finished goods

     2,010      1,770
    

  

Total inventories

   $ 2,733    $ 2,162
    

  

 

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Index to Financial Statements

10. OTHER CURRENT ASSETS

 

Other current assets consists of the following:

 

     2004

   2003

     (In thousands)

Customer deposits

   $ 794    —  

Advances to suppliers

     893    —  

Prepaid expenses

     132    96

Other

     94    38
    

  

Total

     1,913    134

 

11. PROPERTY AND EQUIPMENT

 

Property and equipment consists of the following:

 

     2004

    2003

 
     (In thousands)  

Leasehold improvements

   $ 311     $ 300  

Equipment

     2,565       3,593  

Furniture and fixtures

     501       751  
    


 


Total

     3,377       4,644  

Less accumulated depreciation

     (2,406 )     (3,495 )
    


 


Property and equipment, net

   $ 971     $ 1,149  
    


 


 

Depreciation expense was $596,000, $703,000, and $711,000 for 2004, 2003, and 2002, respectively.

 

12. ACCRUED EXPENSES AND OTHER

 

Accrued expenses and other consists of the following:

 

     2004

   2003

     (In thousands)

Employee compensation

   $ 197    $ 362

Commissions

     37      65

Vacation

     35      271

Deferred income

     651      657

Employee withholdings

     533      69

Warranty reserve

     361      283

Other

     470      572
    

  

Total

   $ 2,284    $ 2,279
    

  

 

FASB Interpretation No. 45, “Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others” (“FIN 45”), requires that upon issuance of a guarantee, the guarantor must disclose and recognize a liability for the fair value of the obligation it assumes under that guarantee.

 

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Index to Financial Statements

The requirements of FIN 45 are applicable to the Company’s product warranty liability. As of July 31, 2004 and July 31, 2003, the Company’s product warranty liability recorded in other accrued liabilities was $361,000 and $283,000, respectively. The following table summarizes the activity related to the product warranty liability during fiscal 2004 and 2003 (in thousands):

 

     July 31, 2004

    July 31, 2003

 

Balance at beginning of period

   $ 283     $ 199  

Accruals for warranty liability

     325       312  

Warranty expense

     (247 )     (228 )
    


 


Balance at end of period

   $ 361     $ 283  
    


 


 

13. LEASE COMMITMENTS

 

The Company leases its primary warehouse and office facilities, as well as certain office equipment under operating leases.

 

The following is a schedule of future minimum lease payments required under operating leases that have remaining initial or noncancellable lease terms in excess of one year as of July 31, 2004:

 

Year Ending July 31,


   2004

   (In thousands)

     2005    $ 287
     2006      288
     2007      182
     2008      —  

Thereafter

          —  
         

Total

        $ 757
         

 

Rent expense for the years ended July 31, 2004, 2003, and 2002 totaled $357,000, $319,000, and $327,000, respectively.

 

14. INCOME TAXES

 

The income tax provision is summarized as follows:

 

     2004

   2003

   2002

 
     (In thousands)  

Continuing operations

   $ 24         $ (121 )

Discontinued operations

     —             —    

Extraordinary item

     —             —    
    

       


Total income tax benefit

     24           (121 )
    

       


 

The components of income tax expense (benefit) for 2004, 2003, and 2002 attributable to continuing operations are as follows:

 

     2004

   2003

   2002

 
     (In thousands)  

Current:

                    

Federal

     —           $ (121 )

State

     —             —    

Foreign Income Tax Expense

     24           —    
    

       


Total current

     24           (121 )

Deferred:

                    

Federal

     —             —    

State

     —             —    
    

       


Total deferred

     —             —    
    

       


Total income tax expense (benefit)

   $ 24         $ (121 )
    

       


 

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Index to Financial Statements

A reconciliation between the income tax expense (benefit) from continuing operations recognized in the Company’s consolidated statement of operations and the income tax benefit computed by applying the domestic federal statutory income tax rate to income from continuing operations before income taxes is as follows:

 

     2004

    2003

    2002

 
     (In thousands)  

Income tax at Federal statutory rate (35%)

   $ (340 )   $ (526 )   $ (5,664 )

State income taxes, net of federal benefit

     (35 )     (66 )     (308 )

Change in valuation allowance

     245       120       2,227  

Amortization of goodwill

     —         —         3,631  

Adjustment to effective state tax rate

     120       —         —    

Over provision of deferred taxes in prior year

     —         461       —    

Foreign income tax expense

     24       —         —    

Other, net

     11       10       (7 )
    


 


 


Total income tax expense (benefit)

   $ 24       —       $ (121 )
    


 


 


 

The deferred tax effects of the Company’s principal temporary differences at July 31, 2004 and 2003 are as follows:

 

2004


   Assets

    Liabilities

    Total

 
     (In thousands)  

Allowance for doubtful receivables

   $ 207     —       $ 207  

Inventories

     653     —         653  

Basis difference in property and equipment

     33     —         33  

Accrued warranty costs

     156     —         156  

Accrued expenses and other

     —       (58 )     (58 )

Deferred revenue

     232     —         232  

Loss reserve

     326     —         326  

Net operating loss carryforwards

     7,086     —         7,086  

Capital loss carryforward

     36     —         36  

Valuation allowance

     (8,729 )   58       (8,671 )
    


 

 


Total deferred asset (liability)

     —       —         —    
    


 

 


2003


   Assets

    Liabilities

    Total

 
     (In thousands)  

Allowance for doubtful receivables

   $ 256           $ 256  

Inventories

     551             551  

Basis difference in property and equipment

     59             59  

Accrued warranty costs

     116             116  

Accrued expenses and other

     101             101  

Deferred revenue

     180             180  

Loss reserve

     332             332  

Net operating loss carryforwards

     6,632             6,632  

Capital loss carryforward

     199             199  

Valuation allowance

     (8,426 )           (8,426 )
    


       


Total deferred asset (liability)

     —               —    
    


       


 

44


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Index to Financial Statements

Due to uncertainties surrounding the timing of realizing the benefits of its net favorable tax attributes in future tax returns; the Company has placed a valuation allowance against its deferred tax assets at July 31, 2004 and 2003.

 

At July 31, 2004, net operating loss carryforwards of approximately $18.8 million are available to reduce future taxable income. The net operating loss carryforwards expire as follows:

 

     NOL

     (In thousands)

2012

   $ 63

2013

     233

2020

     9

2021

     6,167

2022

     8,730

2023

     2,283

2024

     1,346
    

Total

   $ 18,830
    

 

No provision has been made for income taxes which may become payable upon distribution of the foreign subsidiary’s earnings since management considers essentially all of these earnings permanently invested. As of July 31, 2004 the unrecorded tax liability related to the undistributed earnings of the Company’s foreign subsidiary was insignificant.

 

15. EQUITY INCENTIVE PLANS

 

The Company’s Equity Incentive Plans, adopted in fiscal years 1997, 1999 and 2001, authorize the granting of incentive stock options, supplemental stock options, stock bonuses, and restricted stock purchase agreements to officers, directors, and employees of the Company and to non-employee consultants. Incentive stock options are granted only to employees and are issued at prices not less than 100% of the fair market value of the stock at the date of grant. The options generally vest over a four-year period and the term of any option cannot be greater than ten years from the date of grant. Stock bonuses and restricted stock purchase agreements are issued at prices not less than 85% of the fair market value of the stock at the date of grant.

 

No grants were made under the 1997 Equity Incentive Plan during 2004, 2003, or 2002. The board of directors has declared that no future grants will be made under this plan.

 

The board of directors has authorized up to an aggregate of 2,000,000 shares of the Company’s common stock for issuance under the 1999 Equity Incentive Plan. 264,000, 215,000, and 200,000 options were issued under this plan during fiscal years 2004, 2003, and 2002, respectively, with exercise prices ranging from $0.45 to $3.27 per share.

 

During fiscal year 2001, the board of directors authorized 500,000 shares of the Company’s common stock for issuance under the 2001 Equity Incentive Plan. Grants to officers or directors are prohibited under the terms of this plan. 64,000, 81,250, and 130,500 options, respectively, were issued under this plan during fiscal years 2004, 2003, and 2002, respectively, with exercise prices ranging from $0.24 - $3.99.

 

Additionally, during 1999, the board of directors adopted an Employee Stock Purchase Plan which permits employees to purchase up to 250,000 shares of the Company’s common stock. The plan was amended in 2001 to increase the number of shares available under the plan to 500,000. The purchase price under this plan is 85% of the fair market value of the common stock at the beginning of an offering period or on a purchase date, whichever is less. Offering periods generally last one year with purchase dates six and twelve months from the beginning of an offering period. The plan qualifies as a noncompensatory plan under Accounting Principles Board Opinion No. 25, “Accounting for Stock Issued to Employees.” 121,758, 111,747, and 120,569 shares were purchased by employees under this plan during fiscal years 2004, 2003, and 2002, respectively.

 

45


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Index to Financial Statements

The status of the Company’s equity incentive plans is summarized below:

 

     2004

   2003

   2002

     Number of
Shares


    Weighted Average
Exercise Price


   Number of
Shares


    Weighted Average
Exercise Price


   Number of
Shares


    Weighted Average
Exercise Price


Outstanding, beginning of year

   1,824,053     $ 3.66    1,842,566     $ 3.90    2,002,837     $ 4.71

Granted

   328,000       3.15    296,250       1.48    330,500       0.51

Exercised

   (355,023 )     1.44    (34,831 )     0.98    (113,192 )     0.03

Cancelled

   (165,560 )     1.95    (279,932 )     3.28    (377,579 )     6.39
    

 

  

 

  

 

Outstanding, end of year

   1,631,470     $ 4.21    1,824,053     $ 3.66    1,842,566     $ 3.90
    

 

  

 

  

 

Exercisable, end of year

   1,082,180     $ 5.10    1,184,425     $ 4.75    1,009,162     $ 5.34
    

 

  

 

  

 

Exercise price range

         $ 0.24-$24.25          $ 0.24-$24.25          $ 0.24 -$24.25

Options available for grant, end of year

           559,600            725,311            743,054

Weighted average grant date fair value of options granted during the year

         $ 2.65          $ 1.20          $ 0.57

 

The following table summarizes information about the options outstanding as of July 31, 2004:

 

     Options Outstanding

   Options Exercisable

Range of Exercise Prices


  

Outstanding
at

July 31,
2004


   Weighted
Average
Remaining
Contractual
Life


   Weighted
Average
Exercise
Price


  

Exercisable
at

July 31,
2004


   Weighted
Average
Exercise
Price


$0.00 - $5.00

   1,218,691    7.0 years    $ 2.43    669,401    $ 2.41

$5.01 - $10.00

   317,979    3.4 years    $ 8.74    317,979    $ 8.74

$10.01 - $15.00

   86,300    5.0 years    $ 10.73    86,300    $ 10.73

$15.01 - $25.00

   8,500    3.7 years    $ 24.25    8,500    $ 24.25
    
  
  

  
  

     1,631,470    6.2 years    $ 4.21    1,082,180    $ 5.10
    
  
  

  
  

 

The Company accounts for stock-based compensation using the intrinsic value method prescribed by Accounting Principles Board Opinion No. 25, “Accounting for Stock Issued to Employees”, under which no compensation cost for stock options is recognized for options granted at or above the fair market value of the underlying common stock. The company recognized $53,000 in compensation expense during FY 2002 for stock grants to employees. No compensation expense related to stock options was recorded during 2004 or 2003 as the option exercise prices were equal to or greater than the fair market value of the underlying common stock on the date of the grant. In addition, no compensation expense was recognized on any purchases of common stock under the Employee Stock Purchase Plan during the year. Had compensation expense been determined based upon fair values of the options at the grant date in accordance with SFAS No. 123, “Accounting for Stock-Based Compensation”, the Company’s net income (loss) and earnings per share would have been as follows:

 

     2004

    2003

    2002

 
     (In thousands, except per share data)  

Net loss:

                        

As reported

   $ (928 )   $ (1,504 )   $ (18,695 )

Pro forma

     (1,540 )     (2,499 )     (19,944 )

Loss per share:

                        

As reported - basic and diluted

   $ (0.07 )   $ (0.12 )   $ (1.56 )

Pro forma - basic and diluted

   $ (0.12 )   $ (0.21 )   $ (1.66 )

 

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Index to Financial Statements

The fair value of each option grant is estimated on the date of grant using the Black-Scholes option-pricing model with the following weighted-average assumptions:

 

     2004

    2003

    2002

 

Risk-free interest rate

   4.25 %   4.25 %   4.25 %

Dividend yield

   —       —       —    

Expected volatility

   100 %   75 %   75 %

Expected option life in years

   7     10     10  

 

16. RELATED PARTIES

 

The following represent related party transactions:

 

     Year Ended July 31,

     2004

   2003

   2002

     (In thousands)

Purchases from CSHC and subsidiaries

   646    615    784

Sales to CSHC and subsidiaries

   —      —      1

Sales to CSPR

   —      28    —  

Purchases from Shanghai Bell

   25    —      —  

Sales to Shanghai Bell

   134    —      —  

 

The following represent related party balances:

 

     July 31,

     2004

   2003

     (In thousands)

Payable to CII

   101    121

Payable to Shanghai Bell

   1,985    —  

 

Shanghai Bell

 

The chairman of the Board of Directors of Shanghai Bell is also the chairman of the Board of Directors of Shanghai Fortune. Shanghai Fortune is the minority shareholder of the Company’s Cortelco Shanghai subsidiary. Shanghai Bell is Cortelco Shanghai’s largest customer and a significant supplier. Cortelco Shanghai buys various telecom equipment from different Shanghai Bell divisions for resale to third parties and Cortelco Shanghai sells and installs various telecom equipment for Shanghai Bell divisions. Accounts receivable and accounts payable are usually settled in three to six months, sometimes by offset rather than payment in local currency. Payment terms on some installation projects are extended beyond one year from completion reflecting a negotiated repayment schedule.

 

Cortelco International, Inc. and Cortelco Systems Holding Corporation

 

Cortelco International, Inc. (“CII”) is a subsidiary of Cortelco Systems Holding Corporation (“CSHC”) and a supplier of Millenium equipment, eQueue peripheral hardware and operations services. Accounts payable are repaid on thirty to sixty day terms. The Company has had no significant transactions with CSHC.

 

Cortelco Systems Puerto Rico

 

Cortelco Systems Puerto Rico (“CSPR”) was a wholly-owned subsidiary of the Company until August 28, 2001, when it was spun off to the shareholders of eOn. Since the spin-off, the Company has not had significant transactions with CSPR.

 

In addition, at July 31, 1998 the Company had a $3,184,000 note receivable from CSHC that was reflected as a reduction of stockholder’s equity in the accompanying financial statements. The note was to mature on December 31, 2002. During 1999, the Company received 250,000 shares of its common stock from CSHC in exchange for a $2,500,000 reduction of the outstanding note balance. Additionally, the Company loaned the former parent $2,600,000. The loan was due and payable on demand and provided for interest at a rate equal to prime plus 1.5%. During 2000, the Company received $420,000 in principal payments against the note receivable and distributed the $2,600,000 note to CSHC in payment of a dividend payable. During 2002, the note receivable and accrued interest was contributed to CSPR prior to the spin-off.

 

The acquisition disclosed in footnote 2 was made from an entity related to eOn through common ownership.

 

17. EMPLOYEE SAVINGS PLAN

 

Substantially all employees of the company can participate in the eOn Communications Corporation Profit Sharing Savings Plan, which is qualified under Section 401 of the Internal Revenue Code. Under the provisions of the plan, all participants may contribute up to 60% of their compensation, subject to limitations established by the Internal Revenue Service. The Company may contribute a matching contribution of not less than 50% of the employee contributions up to 6% of the employee’s compensation. The Company may also provide special discretionary contributions equal to a percentage of an employee’s annual compensation and/or an amount determined by management. During 2004, 2003, and 2002, contributions made by the Company totaled $77,000, $79,000, and $96,000, respectively.

 

18. COMMITMENTS AND CONTINGENCIES

 

At July 31, 2004, the Company had outstanding commitments for inventory purchases under open purchase orders of approximately $1,518,000.

 

47


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Index to Financial Statements

During fiscal 2002, the Company entered into a lease termination agreement for its former facility in Memphis, Tennessee. A $1,400,000 declining balance letter of credit was issued to secure payments under the termination agreement. The balance of the letter of credit as of July 31, 2004 was $175,000.

 

The Company is involved in various matters of litigation, claims, and assessments arising in the ordinary course of business. In the opinion of management, the eventual disposition of these matters will not have a material adverse effect on the financial statements.

 

19. SEGMENT INFORMATION

 

The company is comprised of two principal business segments: eOn US and Cortelco Shanghai. The eOn US business segment designs, develops and markets communication products for customer contact centers and other applications and offers a traditional voice-switching platform. Cortelco Shanghai provides fiber optic transmission equipment, data communications systems, and network management software. There is no overlap in operational management reporting or of decision making authority between the two segments as defined. Following is a tabulation of business segment information on eOn US for fiscal year ended July 31, 2004 and for Cortelco Shanghai for the two months ended July 31, 2004.

 

     eOn US

    Cortelco
Shanghai


   Consolidated

 
     (In thousands)  

Revenues from customers

   $ 15,576     $ 2,282    $ 17,858  

Revenues from other segments

     92       —        92  
    


 

  


Total revenues

   $ 15,668     $ 2,282    $ 17,950  

Total expenses

     16,640       2,238      18,878  
    


 

  


Business segment income(loss)

   $ (972 )   $ 44    $ (928 )
    


 

  


Depreciation and amortization expense

   $ 585     $ 11    $ 596  

Interest income

     62       17      79  

Interest expense

     29       —        29  

Income tax expense

     —         24      24  

Capital Expenditures

   $ 334     $ 11    $ 345  

Business Segment Assets at July 31, 2004

   $ 11,716     $ 10,218    $ 21,934  

 

20. EARNINGS PER SHARE

 

The computation of basic and diluted earnings per share for each year were as follows:

 

     2004

    2003

    2002

 
     (In thousands, except per share data)  

Basic and diluted loss per share:

                        

Loss before discontinued operations and extraordinary items

   $ (928 )   $ (1,504 )   $ (5,687 )

Weighted average shares outstanding

     12,522       12,091       12,013  
    


 


 


Basic and diluted loss per share before discontinued operations and extraordinary items

   $ (0.07 )   $ (0.12 )     (0.47 )
    


 


 


 

48


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Index to Financial Statements

Potential common shares related to options outstanding at July 31, 2004 to purchase 1,631,470 shares of common stock were excluded from the computation of diluted loss per share for the year ended July 31, 2004 because their inclusion would have had an antidilutive effect.

 

Potential common shares related to options outstanding at July 31, 2003 to purchase 1,824,053 shares of common stock were excluded from the computation of diluted loss per share for the year ended July 31, 2003 because their inclusion would have had an antidilutive effect.

 

Potential common shares related to options outstanding at July 31, 2002 to purchase 1,842,566 shares of common stock were excluded from the computation of diluted loss per share for the year ended July 31, 2002 because their inclusion would have had an antidilutive effect.

 

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE.

 

On June 5, 2003, upon the recommendation of the Audit Committee of the Board of Directors of eOn Communications Corporation (the “Company”), the Board of Directors decided to no longer engage Deloitte & Touche LLP (“Deloitte”) as the Company’s independent auditor, and engaged Grant Thornton, LLP (“Grant Thornton”) to serve as the Company’s independent auditor for the fiscal year ending July 31, 2003.

 

Deloitte’s reports on the Company’s consolidated financial statements for each of the fiscal years ended July 31, 2002 and 2001, did not contain an adverse opinion or disclaimer of opinion, nor were they qualified or modified as to uncertainty, audit scope or accounting principles. Deloitte’s report on the Company’s consolidated financial statements for 2002 was issued on an unqualified basis in conjunction with the publication of the Company’s 2002 Annual Report and the filing of the Company’s Annual Report on Form 10-K for the fiscal year ended July 31, 2002.

 

During the Company’s fiscal years ended July 31, 2002 and 2001, and the subsequent interim period through June 5, 2003, there were no disagreements with Deloitte on any matter of accounting principles or practices, financial statement disclosure, or auditing scope or procedure which, if not resolved to Deloitte’s satisfaction, would have caused them to make reference to the subject matter in connection with their reports on the Company’s consolidated financial statements for such fiscal years.

 

None of the reportable events described under Item 304(a)(1)(v) of Regulation S-K occurred within the Company’s fiscal years ended July 31, 2002 and 2001, or the subsequent interim period through June 5, 2003.

 

During the Company’s fiscal years ended July 31, 2002 and 2001, and the subsequent interim period through June 5, 2003, the Company did not consult Grant Thornton regarding (i) either the application of accounting principles to a specified transaction, either completed or proposed, or the type of audit opinion that might be rendered on the Company’s consolidated financial statements, or (ii) any matter that was either the subject of a disagreement (as defined in Item 304(a)(1)(iv) of Regulation S-K and the related instructions) or a reportable event (as described in Item 304(a)(1)(v) of Regulation S-K).

 

ITEM 9a. CONTROLS AND PROCEDURES

 

Evaluation of disclosure controls and procedures. Based on our management’s evaluation (with the participation of our principal executive officer and principal financial officer), as of the end of the period covered by this report, our principal executive officer and principal financial officer have concluded that our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, (the “Exchange Act”)) were ineffective to ensure that information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms for the following reason.

 

49


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Index to Financial Statements

During the audit of the Company’s fiscal year end financial statements, the Company’s external auditors identified certain material internal control deficiencies in Cortelco Shanghai’s financial reporting which could adversely affect the reliability of the Company’s financial reporting for future periods. As a result, the Company has determined that its disclosure controls and procedures related to Cortelco Shanghai were not effective for the two month period from the date of the acquisition until the end of its fiscal year at July 31, 2004. Significant deficiencies identified were:

 

    Lack of analysis and reconciliation of certain accounts on a periodic basis;

 

    Limited review by accounting personnel with direct oversight responsibility;

 

    Cortelco Shanghai senior financial staff had little knowledge of Generally Accepted Accounting Principles in the United States (“U.S. GAAP”);

 

    No revenue recognition policy in conformance with U.S. GAAP;

 

    Internal controls structure relied on single person;

 

    Inadequate detail in procedures for physical inventory counts and

 

    Large number of adjusting journal entries.

 

In order to compensate for the internal control deficiencies (cumulatively classified as a material weakness by Grant Thornton) at Cortelco Shanghai, eOn’s certifying officers did the following to ensure that eOn’s financial statements fairly presented in all material respects the financial condition, results of operations and cash flows as of and for the period ended July 31, 2004:

 

    Reviewed all revenue transactions for proper recognition timing, including appropriate matching of expense and revenue where installation was part of contract;

 

    Reviewed expense detail to identify accrual requirements and analyze unusual items;

 

    Compared accruals to prior periods;

 

    Reviewed the Cortelco Shanghai external audit of 2003 and auditor reviews of interim periods to identify all potential problem areas, including several balance sheet reclassifications;

 

    Reviewed bank reconciliations;

 

    Performed line by line inventory analysis for obsolescence;

 

    Analyzed accounts receivable aging with local management and with historical payment patterns;

 

    Investigated customer returns documentation for warranty obligations;

 

    Reviewed terms and payment history of notes receivable and notes payable;

 

    Reviewed accounts payable aging and

 

    Reviewed accounts receivable from employees.

 

Changes in internal control over financial reporting. Cortelco Shanghai has historically maintained its books and records in accordance with Generally Accepted Accounting Principles adopted in the People’s Republic of China (“PRC GAAP”). Since the acquisition during the fourth quarter of this year, eOn must include Cortelco Shanghai’s financial information in its consolidated financial statements for its fourth quarter and fiscal year 2004 in accordance with the U.S. GAAP. A number of adjustments were made to adjust Cortelco Shanghai’s year end financial information from PRC GAAP to U.S. GAAP.

 

eOn’s auditors have rendered an unqualified opinion with respect to eOn’s consolidated financial statements, which include the financial information for Cortelco Shanghai. However, during the course of the audit of Cortelco Shanghai, the auditors identified certain material internal control deficiencies in Cortelco Shanghai’s financial reporting which could adversely affect the reliability of the Company’s financial reporting for future periods if not corrected. Specifically, the auditors noted that certain Cortelco Shanghai accounts were not analyzed or reconciled on a monthly, quarterly, or annual basis, as part of the closing process, and there was no provision for any review of any such reconciliations. The auditors noted that there was no standardized methodology to reconcile the differences between U.S. GAAP and PRC GAAP, and the auditors proposed adjustments relating to the revenue recognition differences between U.S. GAAP and PRC GAAP. The auditors concluded that while it was evident that eOn has qualified accounting and finance personnel, Cortelco Shanghai does not have sufficient skilled personnel to accumulate and report financial information in accordance with U.S. GAAP. In addition, management of Cortelco Shanghai had not established proper physical inventory procedures for staff to follow.

 

eOn has taken the following actions to address the internal control issues identified by the auditors:

 

  1. Cortelco Shanghai has hired a person trained in preparing financial information with an MBA from a United States university who is a native of the People’s Republic of China and has experience and knowledge with both PRC GAAP and U.S. GAAP;

 

  2. eOn has begun the process of taking an inventory of Cortelco Shanghai’s internal controls and making adjustments as necessary to conform with eOn’s systems of internal controls over financial reporting;

 

  3. Commencing September 2004, Cortelco Shanghai is reconciling every account monthly, and delivers reconcilement information to eOn monthly for review by eOn’s Controller and the Chief Financial Officer; and

 

  4. By the end of October 2004 Cortelco Shanghai will have delivered detailed account information to verify that appropriate adjustments are being made between U.S. GAAP and PRC GAAP. Cortelco Shanghai will deliver such information to eOn monthly.

 

eOn believes that these actions will satisfactorily address the control deficiencies identified by its auditors and will help ensure that internal controls are sufficient at Cortelco Shanghai to provide reasonable assurance regarding the reliability of the financial information provided to eOn. eOn will continue to monitor Cortelco Shanghai’s financial reporting systems and controls closely to ensure that any deficiencies are promptly identified and corrected.

 

There were changes in internal control over financial reporting that occurred during the quarter ending July 31, 2004 to remediate the ineffective disclosure controls and procedures described above that have materially affected the Company’s internal control over financial reporting as follows:

 

Cortelco Shanghai hired a person trained in preparing financial information with an MBA from a United States University who is a native of the People’s Republic of China and has experience and knowledge with both PRC GAAP and U.S. GAAP.

 

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Index to Financial Statements

ITEM 9b. OTHER INFORMATION

 

There were no events that occurred in the fourth quarter that were not previously disclosed in a form 8-K.

 

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Index to Financial Statements

PART III

 

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT.

 

Information set forth under the captions “Election of Directors” and “Section 16(a) Beneficial Ownership Reporting Compliance” in the Company’s definitive Proxy Statement for the 2004 Annual Meeting of Shareholders to be held on November 30, 2004 (the “Proxy Statement”), which will be filed with the Securities and Exchange Commission not later than 120 days after July 31, 2004, are incorporated herein by reference in response to this item..

 

Information with respect to executive officers is set forth under the caption “Executive Officers” in Part I of this report.

 

The Company has adopted a Code of Ethics that applies to all employees, which is attached as Exhibit 14.1 to this report. We intend to satisfy the disclosure requirement under Item 10 of Form 10-K regarding an amendment to, or waiver from, a provision of this code of ethics by posting such information on our investor relations website - investor.eoncc.com.

 

ITEM 11. EXECUTIVE COMPENSATION.

 

Information set forth under the caption “Executive Compensation” in the Proxy Statement is incorporated herein by reference in response to this item.

 

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT.

 

Information set forth under the caption “Stock Ownership” in the Proxy Statement is incorporated herein by reference in response to this item.

 

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED PARTY TRANSACTIONS.

 

Information set forth under the caption “Certain Transactions” in the Proxy Statement is incorporated herein by reference.

 

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

 

Information set forth under the caption “Fees Paid to the Independent Auditors” in the Proxy Statement is incorporated herein by reference.

 

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PART IV

 

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES.

 

(A) (1) Financial Statements

 

The following information appears in Item 8 of Part II of this Report:

 

  Report of Independent Registered Public Accounting Firm

 

  Consolidated Balance Sheets as of July 31, 2004 and 2003

 

  Consolidated Statements of Operations for the Years Ended July 31, 2004, 2003, and 2002

 

  Consolidated Statements of Cash Flows for the Years Ended July 31, 2004, 2003, and 2002

 

  Consolidated Statements of Stockholders’ Equity for the Years Ended July 31, 2004, 2003, and 2002

 

  Notes to Consolidated Financial Statements

 

(2) Financial Statement Schedules

 

The following financial statement schedule is included in this report:

 

Schedule II - Valuation and Qualifying Accounts

 

All other schedules are omitted because they are not required, not applicable, or the required information is otherwise shown in the consolidated financial statements or the notes thereto.

 

(B) Reports on Form 8-K

 

During the fourth quarter ended July 31, 2004, the Company reported the following events of Form 8-K:

 

Date Filed or Furnished


   Item No(s).

  

Description


June 1, 2004

   7 and 12    Press release reporting financial results for the quarter ended April 30, 2004

June 1, 2004

   2 and 7    Announcement of acquisition in Cortelco Shanghai Telecomequipment company

 

(C) Exhibits

 

The exhibits listed in the Exhibit Index following the signature page of this report are filed as part of this report or are incorporated by reference herein.

 

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Index to Financial Statements

SIGNATURES

 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

EON COMMUNICATIONS CORPORATION

 

Date:July 19, 2005   By  

/s/ Stephen R. Bowling


        Stephen R. Bowling, Vice President,
        Chief Financial Officer, Secretary
        (Principal Financial Officer)

 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

 

Name


  

Title


  

Date


/s/ David S. Lee


   President, Chief Executive Officer and    July 19, 2005

David S. Lee

   Chairman(Principal Executive Officer)     

/s/ Stephen R. Bowling


   Vice President, Chief Financial Officer,    July 19, 2005

Stephen R. Bowling

   Director (Principal Financial Officer)     

/s/ Mitch C. Gilstrap


   Vice President, Chief Operating Officer    July 19, 2005

Mitch C. Gilstrap

         

/s/ Robert P. Dilworth


   Director    July 19, 2005

Robert P. Dilworth

         

/s/ W. Frank King


   Director    July 19, 2005

W. Frank King

         

/s/ Frederick W. Gibbs


   Director    July 19, 2005

Frederick W. Gibbs

         

 

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Index to Financial Statements

eOn Communications Corporation and Subsidiaries

Schedule II - Valuation and Qualifying Accounts

 

Column A


   Column B

   Column C

   Column D

   Column E

   Balance at Beginning
of Period


   Additions

   Deductions

  

Balance
at End

of Period


      Charged to
Costs and
Expenses


   Charged
to Other
Accounts


     

2002:

                        

Allowance for doubtful accounts and sales allowance

   1,265,135    164,000         562,924    866,211

Warranty reserve

   220,552    213,044         234,854    198,742

2003:

                        

Allowance for doubtful accounts and sales allowance

   866,211    110,000         287,182    689,029

Warranty reserve

   198,742    312,375         227,667    283,450

2004:

                        

Allowance for doubtful accounts and sales allowance

   689,029    333,000         247,794    774,235

Warranty reserve

   283,450    324,812         246,975    361,287

 

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Index to Financial Statements

EXHIBIT INDEX

 

Documents listed below are being filed as exhibits herewith. Exhibits identified by asterisks (*) are being incorporated herein by reference and, pursuant to Rule 12b-32 of the General Rules and Regulations promulgated by the Commission under the Securities Exchange Act of 1934, reference is made to such documents as previously filed exhibits with the Commission.

 

Exhibit
Number


  

Description of Document


2.1(&)      Plan of Acquisition for Cortelco Shanghai Telecom Equipment Company
3.1*    Amended and Restated Certificate of Incorporation of eOn as filed with the Secretary of State of Delaware on November 16, 1999.
3.2*    Amended and Restated Bylaws of eOn
4.1*    Reference is made to Exhibits 3.1 and 3.2
10.1*    Form of Indemnity Agreement between eOn and its officers and directors.
10.2(@)      Sublease Termination and Release Agreement between eOn and TC Forest Hill Development, LP dated May 31, 2002.
14.1    Code of Ethics
18(@)      Preferability letter regarding LIFO to FIFO change in inventory accounting
21.1    Subsidiaries of eOn Communications Corporation.
23.1    Consent of Grant Thornton LLP.
23.2    Consent of Deloitte & Touche LLP.
31.1    Officers’ Certification of Periodic Report pursuant to Section 302 of Sarbanes-Oxley Act of 2002
32.1    Officers’ Certification of Periodic Report pursuant to Section 906 of Sarbanes - Oxley Act of 2002

(&) Incorporated by reference to identically numbered exhibits to the Registrant’s previously filed Form 8-K
(*) Incorporated by reference to the Company’s Registration Statement on Form S-1 (No. 333-77021) or amendments thereto, filed with the Securities and Exchange Commission on April 26, 1999.
(@) Incorporated by reference to identically numbered exhibits to the Registrant’s previously filed Form 10-K’s or Form 10-Q’s
(#) Executive compensation plan or arrangement filed as an exhibit pursuant to Item 14(c) of Form 10-K

 

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