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Discontinued Operations and Dispositions - Narrative (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Jun. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]          
Loss on sale of businesses, net $ 0 $ (24,600)   $ 0 $ (21,798)
Goodwill impairment on business $ 27,369 0   $ 27,369 32,629
Disposal Group, Disposed of by Sale, Not Discontinued Operations | Voice Assets          
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]          
Loss on sale of businesses, net         2,800
Disposal Group, Disposed of by Sale, Not Discontinued Operations | B2B Backup Business          
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]          
Loss on sale of businesses, net   $ 24,600     $ 24,600
Disposal Group, Held-for-sale, Not Discontinued Operations | B2B Backup Business          
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]          
Goodwill impairment on business     $ 32,600