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Discontinued Operations and Dispositions B2B Backup and Voice Asset Sales (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Jun. 30, 2021
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]        
(Loss) gain on sale of businesses   $ (21,798) $ 17,122 $ 0
Goodwill impairment on business   32,629 $ 0 $ 0
Disposal Group, Held-for-sale, Not Discontinued Operations | B2B Backup Business        
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]        
Goodwill impairment on business $ 32,600      
Disposal Group, Disposed of by Sale, Not Discontinued Operations        
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]        
Gain (loss) on disposal   17,100    
Disposal Group, Disposed of by Sale, Not Discontinued Operations | Voice Assets        
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]        
(Loss) gain on sale of businesses   2,800    
Disposal Group, Disposed of by Sale, Not Discontinued Operations | B2B Backup Business        
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]        
(Loss) gain on sale of businesses   (24,600)    
Goodwill impairment on business   $ 32,600