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Goodwill and Intangible Assets - Changes in Carrying Amounts of Goodwill (Details) - USD ($)
$ in Thousands
12 Months Ended
Aug. 31, 2020
Dec. 31, 2020
Dec. 31, 2019
Goodwill [Line Items]      
Beginning balance   $ 1,633,033 $ 1,380,376
Goodwill acquired   218,745 253,096
Goodwill written off related to sale of a business   (4,751)  
Purchase accounting adjustments   7,591 (681)
Foreign exchange translation   12,812 242
Ending balance   1,867,430 1,633,033
Reportable segments | Cloud Services Total      
Goodwill [Line Items]      
Beginning balance   877,872 666,988
Goodwill acquired   40,794 210,965
Goodwill written off related to sale of a business   (4,751)  
Purchase accounting adjustments   (2,130) 177
Foreign exchange translation   12,711 (258)
Ending balance   924,496 877,872
Reportable segments | Fax and Martech      
Goodwill [Line Items]      
Beginning balance   397,788 366,270
Goodwill acquired   21,738 31,672
Goodwill written off related to sale of a business   0  
Purchase accounting adjustments   0 177
Foreign exchange translation   5,945 (331)
Ending balance   425,471 397,788
Reportable segments | Voice, Backup, Security, and CPP      
Goodwill [Line Items]      
Beginning balance   480,084 300,718
Goodwill acquired   19,056 179,293
Goodwill written off related to sale of a business $ (4,800) (4,751)  
Purchase accounting adjustments   (2,130) 0
Foreign exchange translation   6,766 73
Ending balance   499,025 480,084
Reportable segments | Digital Media      
Goodwill [Line Items]      
Beginning balance   755,161 713,388
Goodwill acquired   177,951 42,131
Goodwill written off related to sale of a business   0  
Purchase accounting adjustments   9,721 (858)
Foreign exchange translation   101 500
Ending balance   $ 942,934 $ 755,161