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Segment Information
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Segment Information Segment Information 
 
The Company reports four primary segments: Wholesale Bank, Wealth Management, Retail Bank, and Home Lending with the remainder as Corporate and other.

The Wholesale Bank segment includes lending, treasury and cash management services and customer risk management products to middle market corporate, commercial and business banking customers and includes the operations of FinPac, a commercial leasing company. The Wealth Management segment consists of the operations of Umpqua Investments, which offers a full range of retail brokerage and investment advisory services and products to its clients who consist primarily of individual investors, and Umpqua Private Bank, which serves high net worth individuals with liquid investable assets and provides customized financial solutions and offerings. The Retail Bank segment includes retail and small business lending and deposit services for customers served through the Bank's store network. The Home Lending segment originates, sells and services residential mortgage loans. The Corporate and other segment includes activities that are not directly attributable to one of the four principal lines of business and includes the operations of the parent company, eliminations and the economic impact of certain assets, capital and support functions not specifically identifiable within the other lines of business.

Management monitors the Company's results using an internal performance measurement accounting system, which provides line of business results and key performance measures. The application and development of these management reporting methodologies is a dynamic process and is subject to periodic enhancements. As these enhancements are made, financial results presented by each reportable segment may be periodically revised retrospectively. In the current period, certain business banking related departments were moved from Retail Bank to Wholesale Bank to realign with Umpqua's strategic goals. The prior periods have been revised accordingly.

The provision for income taxes is typically allocated to business segments using a 25% effective tax rate. The residual income tax expense or benefit arising from tax planning strategies or other tax attributes to arrive at the consolidated effective tax rate is retained in Corporate and Other.

Summarized financial information concerning the Company's reportable segments and the reconciliation to the consolidated financial results is shown in the following tables:
Three Months Ended September 30, 2020
(in thousands)Wholesale BankWealth ManagementRetail BankHome Lending
Corporate & Other (2)
Consolidated
Net interest income$118,913 $5,777 $57,938 $17,937 $16,009 $216,574 
Provision (recapture) for credit losses5,999 (572)(78)(5,753)66 (338)
Non-interest income15,298 4,007 18,481 90,593 3,545 131,924 
Non-interest expense60,935 8,050 58,666 49,014 13,542 190,207 
Income before income taxes67,277 2,306 17,831 65,269 5,946 158,629 
Provision (benefit) for income taxes (1)
14,317 577 3,795 16,317 (1,248)33,758 
Net income$52,960 $1,729 $14,036 $48,952 $7,194 $124,871 
Notable fair value adjustments included in non-interest income:
Residential mortgage servicing rights$— $— $— $(17,122)$— $(17,122)
Interest rate swaps1,765 — — — — 1,765 
(1) The Wholesale Bank and Retail Bank do not have the standard tax rate of 25% allocated in 2020 due to the impact of the goodwill impairment on these reporting units.
(2) The Corporate & Other segment reflects the recording of the deferred fees and costs on loans originated during the period, as the loan fees and costs are reflected within net interest income and non-interest expense, respectively, upon loan origination for the Wholesale Bank, Retail Bank, Home Lending, and Wealth Management segments.
Nine Months Ended September 30, 2020
 (in thousands)Wholesale BankWealth ManagementRetail BankHome Lending
Corporate & Other (2)
Consolidated
Net interest income (loss)$422,622 $16,837 $208,453 $49,465 $(49,765)$647,612 
Provision for credit losses187,766 3,917 7,715 5,294 140 204,832 
Non-interest income29,635 12,865 43,566 192,323 9,660 288,049 
Goodwill impairment1,033,744 — 751,192 — — 1,784,936 
Non-interest expense (excluding goodwill impairment)179,762 24,374 178,333 133,373 33,997 549,839 
(Loss) income before income taxes(949,015)1,411 (685,221)103,121 (74,242)(1,603,946)
Provision (benefit) for income taxes (1)
41,538 353 29,992 25,780 (27,459)70,204 
Net (loss) income$(990,553)$1,058 $(715,213)$77,341 $(46,783)$(1,674,150)
Notable fair value adjustments included in non-interest income:
Residential mortgage servicing rights$— $— $— $(59,246)$— $(59,246)
Interest rate swaps(13,364)— — — — (13,364)
(1) The Wholesale Bank and Retail Bank do not have the standard tax rate of 25% allocated in 2020 due to the impact of the goodwill impairment on these reporting units.
(2) The Corporate & Other segment reflects the recording of the deferred fees and costs on loans originated during the period, as the loan fees and costs are reflected within net interest income and non-interest expense, respectively, upon loan origination for the Wholesale Bank, Retail Bank, Home Lending, and Wealth Management segments.

Three Months Ended September 30, 2019
(in thousands)Wholesale BankWealth ManagementRetail BankHome LendingCorporate & OtherConsolidated
Net interest income$113,151 $5,491 $82,130 $13,039 $15,162 $228,973 
Provision for loan and lease losses20,807 1,242 904 269 23,227 
Non-interest income16,275 4,713 15,974 47,161 4,389 88,512 
Non-interest expense60,663 10,003 64,586 36,750 11,588 183,590 
Income before income taxes47,956 196 32,276 22,546 7,694 110,668 
Provision for income taxes11,989 49 8,069 5,637 422 26,166 
Net income$35,967 $147 $24,207 $16,909 $7,272 $84,502 
Notable fair value adjustments included in non-interest income:
Residential mortgage servicing rights$— $— $— $4,210 $— $4,210 
Interest rate swaps(2,281)— — — — (2,281)
Nine Months Ended September 30, 2019
(in thousands)Wholesale BankWealth ManagementRetail BankHome LendingCorporate & OtherConsolidated
Net interest income$333,953 $17,964 $254,985 $33,793 $53,125 $693,820 
Provision for loan and lease losses50,190 826 2,584 1,953 710 56,263 
Non-interest income39,287 13,953 47,036 68,067 87,732 256,075 
Non-interest expense172,852 28,496 193,568 98,496 42,185 535,597 
Income before income taxes150,198 2,595 105,869 1,411 97,962 358,035 
Provision for income taxes37,549 649 26,467 353 22,672 87,690 
Net income$112,649 $1,946 $79,402 $1,058 $75,290 $270,345 
Notable fair value adjustments included in non-interest income:
Residential mortgage servicing rights$— $— $— $(34,414)$— $(34,414)
Interest rate swaps(8,712)— — — — (8,712)

September 30, 2020
 (in thousands)Wholesale BankWealth ManagementRetail BankHome LendingCorporate & OtherConsolidated
Total assets$17,009,192 $776,171 $1,596,435 $4,356,884 $5,698,759 $29,437,441 
Total loans and leases $16,675,987 $756,715 $1,510,440 $3,533,990 $(50,659)$22,426,473 
Total deposits$5,375,438 $1,281,811 $15,461,369 $576,003 $1,975,162 $24,669,783 

December 31, 2019
 (in thousands)Wholesale BankWealth ManagementRetail BankHome LendingCorporate & OtherConsolidated
Total assets$15,404,164 $710,873 $1,753,682 $4,423,869 $6,554,221 $28,846,809 
Total loans and leases $15,119,857 $693,569 $1,671,472 $3,768,584 $(57,798)$21,195,684 
Total deposits$4,462,630 $1,221,869 $13,548,089 $279,226 $2,969,690 $22,481,504