Segment Information

3 Months Ended

Mar. 31, 2020

The Company reports four primary segments: Wholesale Bank, Wealth Management, Retail Bank, and Home Lending with the remainder as Corporate and other.

The Wholesale Bank segment includes lending, treasury and cash management services and customer risk management products to middle market corporate, commercial and business banking customers and includes the operations of FinPac, a commercial leasing company. The Wealth Management segment consists of the operations of Umpqua Investments, which offers a full range of retail brokerage and investment advisory services and products to its clients who consist primarily of individual investors, and Umpqua Private Bank, which serves high net worth individuals with liquid investable assets and provides customized financial solutions and offerings. The Retail Bank segment includes retail and small business lending and deposit services for customers served through the Bank's store network. The Home Lending segment originates, sells and services residential mortgage loans. The Corporate and other segment includes activities that are not directly attributable to one of the four principal lines of business and includes the operations of the parent company, eliminations and the economic impact of certain assets, capital and support functions not specifically identifiable within the other lines of business.

Management monitors the Company's results using an internal performance measurement accounting system, which provides line of business results and key performance measures. The application and development of these management reporting methodologies is a dynamic process and is subject to periodic enhancements. As these enhancements are made, financial results presented by each reportable segment may be periodically revised retrospectively, if material.

The provision for income taxes is typically allocated to business segments using a 25% effective tax rate. The residual income tax expense or benefit arising from tax planning strategies or other tax attributes to arrive at the consolidated effective tax rate is retained in Corporate and Other.

Summarized financial information concerning the Company's reportable segments and the reconciliation to the consolidated financial results is shown in the following tables:


	Three Months Ended March 31, 2020
(in thousands)	Wholesale Bank		Wealth Management		Retail Bank		Home Lending		Corporate & Other		Consolidated
Net interest income	$	110,680	$	5,416	$	81,048	$	14,822	$	6,569	$	218,535
Provision (recapture) for credit losses	102,379		1,940		7,760		6,022		(16)		118,085
Non-interest income	1,610		4,620		14,785		17,685		1,945		40,645
Goodwill impairment	1,033,744		—		751,192		—		—		1,784,936
Non-interest expense (excluding goodwill impairment)	56,356		8,064		64,446		37,284		11,572		177,722
(Loss) income before income taxes	(1,080,189)		32		(727,565)		(10,799)		(3,042)		(1,821,563)
Provision (benefit) for income taxes ⁽¹⁾	18,017		8		12,136		(2,700)		2,923		30,384
Net (loss) income	$	(1,098,206)	$	24	$	(739,701)	$	(8,099)	$	(5,965)	$	(1,851,947)

Notable fair value adjustments included in non-interest income:
Residential mortgage servicing rights	$	—	$	—	$	—	$	(30,687)	$	—	$	(30,687)
Interest rate swaps	(14,306)		—		—		—		—		(14,306)

⁽¹⁾ The Wholesale Bank and Retail Bank do not have the standard tax rate of 25% allocated in the current quarter due to the impact of the goodwill impairment on these reporting units.


	Three Months Ended March 31, 2019
(in thousands)	Wholesale Bank		Wealth Management		Retail Bank		Home Lending		Corporate & Other		Consolidated
Net interest income	$	108,278	$	6,389	$	88,448	$	9,945	$	24,625	$	237,685
Provision for loan and lease losses	11,990		245		1,129		127		193		13,684
Non-interest income	8,841		4,538		15,318		11,392		5,651		45,740
Non-interest expense	54,785		8,814		63,491		28,500		16,002		171,592
Income (loss) before income taxes	50,344		1,868		39,146		(7,290)		14,081		98,149
Provision (benefit) for income taxes	12,586		467		9,786		(1,823)		3,100		24,116
Net income (loss)	$	37,758	$	1,401	$	29,360	$	(5,467)	$	10,981	$	74,033

Notable fair value adjustments included in non-interest income:
Residential mortgage servicing rights	$	—	$	—	$	—	$	(13,966)	$	—	$	(13,966)
Interest rate swaps	(2,480)		—		—		—		—		(2,480)


	March 31, 2020
(in thousands)	Wholesale Bank		Wealth Management		Retail Bank		Home Lending		Corporate & Other		Consolidated
Total assets	$	15,018,366	$	709,672	$	2,307,676	$	4,368,330	$	5,136,338	$	27,540,382
Total loans and leases	$	14,675,878	$	692,580	$	2,205,684	$	3,734,858	$	(57,522)	$	21,251,478
Total deposits	$	4,396,075	$	1,215,952	$	14,010,375	$	372,308	$	2,704,665	$	22,699,375


	December 31, 2019
(in thousands)	Wholesale Bank		Wealth Management		Retail Bank		Home Lending		Corporate & Other		Consolidated
Total assets	$	14,864,484	$	710,873	$	2,293,362	$	4,423,869	$	6,554,221	$	28,846,809
Total loans and leases	$	14,581,339	$	693,569	$	2,209,990	$	3,768,584	$	(57,798)	$	21,195,684
Total deposits	$	4,293,384	$	1,221,869	$	13,717,335	$	279,226	$	2,969,690	$	22,481,504