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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Total revenues $ 10,958 $ 6,796 $ 15,066
Operating expenses:      
Marketing expenses 3,801 2,179 4,967
Sales and other expenses 881 755 955
Personnel, including stock-based compensation of $370, $233, and $308, respectively 2,314 1,944 2,248
General and administrative 620 581 797
Information technology 412 299 285
Depreciation and amortization 421 458 469
Restructuring and other exit costs 13 149 0
Impairment of goodwill 0 1,062 0
Total operating expenses 8,462 7,427 9,721
Operating income (loss) 2,496 (631) 5,345
Interest expense (334) (356) (266)
Other income (expense), net (697) 1,554 879
Income before income taxes 1,465 567 5,958
Income tax expense 300 508 1,093
Net income $ 1,165 $ 59 $ 4,865
Net income applicable to common stockholders per basic common share $ 28.39 $ 1.45 $ 112.93
Weighted-average number of basic common shares outstanding (in shares) 41,042 40,974 43,082
Net income applicable to common stockholders per diluted common share $ 28.17 $ 1.44 $ 111.82
Weighted-average number of diluted common shares outstanding (in shares) 41,362 41,160 43,509
Agency revenues      
Total revenues $ 6,663 $ 4,314 $ 10,117
Merchant revenues      
Total revenues 3,696 2,117 3,830
Advertising and other revenues      
Total revenues $ 599 $ 365 $ 1,119