Segment

9 Months Ended

Oct. 31, 2013

Segment Reporting [Abstract]

Segment

7. SEGMENT

The Company’s chief operating decision maker (“CODM”), who is the Chief Executive Officer, allocates resources and assesses performance based on financial information of the Company. The CODM reviews financial information presented on an entity-level basis accompanied by disaggregated information about revenues by product type and information about geographic regions for purposes of making operating decisions and assessing financial performance. The entity level financial information is identical to the information presented in the accompanying consolidated statements of comprehensive loss. Accordingly, the Company has determined that it operates in a single operating and reportable segment: enterprise change management software.

The Company attributes revenues to geographic region generally based on the country to which the products are shipped. The following table shows net revenues by geographic region (in thousands):

	Three Months Ended October 31,				Nine Months Ended October 31,
	2013		2012		2013		2012
North America:
Software licenses	$	4,238	$	9,024	$	12,251	$	20,746
Maintenance and professional services		25,732		26,582		75,954		81,057
		29,970		35,606		88,205		101,803
Europe, Asia and South America:
Software licenses		3,584		4,395		8,674		12,192
Maintenance and professional services		12,557		13,163		38,098		39,536
		16,141		17,558		46,772		51,728
Total	$	46,111	$	53,164	$	134,977	$	153,531

No customer accounted for 10% or more of consolidated revenues for the three and nine months ended October 31, 2013 and 2012, respectively.