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Segments (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended 12 Months Ended
Jan. 31, 2013
Oct. 31, 2012
Jul. 31, 2012
Apr. 30, 2012
Jan. 31, 2012
Oct. 31, 2011
Jul. 31, 2011
Apr. 30, 2011
Jan. 31, 2013
Jan. 31, 2012
Jan. 31, 2011
Summary of net revenues by geographic region                      
Software licenses                 $ 43,322 $ 54,913 $ 51,382
Maintenance and professional services                 137,803 141,669 143,974
Total revenue 49,906 53,164 52,448 47,919 57,532 55,658 57,159 49,192 203,437 219,541 214,386
United States of America [Member]
                     
Summary of net revenues by geographic region                      
Software licenses                 24,993 31,657 32,089
Maintenance and professional services                 107,432 108,835 113,102
Total revenue                 132,425 140,492 145,191
Europe, Asia and South America [Member]
                     
Summary of net revenues by geographic region                      
Software licenses                 18,331 23,256 19,293
Maintenance and professional services                 52,681 55,793 49,902
Total revenue                 $ 71,012 $ 79,049 $ 69,195