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Goodwill and other intangible assets - Intangible assets (Detail) - USD ($)
$ in Millions
Jun. 30, 2021
Dec. 31, 2020
Insurance and Other [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount $ 40,481 $ 40,685
Accumulated amortization 11,628 11,223
Railroad, Utilities and Energy [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 1,681 1,681
Accumulated amortization 501 459
Trademarks and trade names [Member] | Insurance and Other [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 5,176 5,206
Accumulated amortization 790 779
Customer relationships [Member] | Insurance and Other [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 27,310 27,374
Accumulated amortization 6,113 5,756
Customer relationships [Member] | Railroad, Utilities and Energy [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 678 678
Accumulated amortization 380 361
Other intangible assets [Member] | Insurance and Other [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 3,328 3,339
Accumulated amortization 1,411 1,375
Trademarks, Trade Names and Other [Member] | Railroad, Utilities and Energy [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 1,003 1,003
Accumulated amortization 121 98
Patents and technology [Member] | Insurance and Other [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 4,667 4,766
Accumulated amortization $ 3,314 $ 3,313