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Loans and finance receivables - Schedule of reconciliation of allowance for credit losses on loans and finance receivables (Detail) - USD ($)
$ in Millions
6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Allowance For Credit Loss [Abstract]    
Balance at beginning of year $ 712 $ 167
Adoption of ASC 326   486
Provision for credit losses 49 130
Charge-offs, net of recoveries (22) (51)
Balance at June 30 $ 739 $ 732