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Goodwill and other intangible assets - Goodwill (Detail) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2021
Jun. 30, 2020
Dec. 31, 2020
Goodwill And Intangible Assets Disclosure [Abstract]      
Balance at beginning of year $ 73,734 [1]   $ 81,882
Acquisitions of businesses 7   1,758
Impairment charges   $ (10,000) (10,033)
Other, including foreign currency translation (46)   127
Balance at end of period [1] $ 73,695   $ 73,734
[1] Net of accumulated goodwill impairments of $11.0 billion as of March 31, 2021 and  December 31, 2020.