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Loans and finance receivables - Schedule of reconciliation of allowance for credit losses on loans and finance receivables (Detail) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Allowance For Credit Loss [Abstract]    
Balance at beginning of year $ 712 $ 167
Adoption of ASC 326   486
Provision for credit losses 27 86
Charge-offs, net of recoveries (14) (37)
Balance at March 31 $ 725 $ 702