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Goodwill and other intangible assets - Intangible assets (Detail) - USD ($)
$ in Millions
Dec. 31, 2016
Dec. 31, 2015
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount $ 40,874 $ 15,498
Accumulated amortization 6,788 5,701
Insurance and Other [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 39,976 14,610
Accumulated amortization 6,495 5,462
Railroad, Utilities and Energy [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 898 888
Accumulated amortization 293 239
Trademarks and trade names [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 5,175 3,041
Accumulated amortization 616 765
Other intangible assets [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 3,115 2,731
Accumulated amortization 965 755
Patents and technology [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 4,341 4,252
Accumulated amortization 2,328 2,050
Customer relationships [Member]    
Finite-Lived and Indefinite-Lived Intangible Assets [Line Items]    
Gross carrying amount 28,243 5,474
Accumulated amortization $ 2,879 $ 2,131