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Receivables - Narrative (Detail) (Finance and Financial Products [Member], USD $)
In Millions, unless otherwise specified
3 Months Ended
Mar. 31, 2012
Mar. 31, 2011
Dec. 31, 2011
Consumer installment loans and finance receivables [Member]
     
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Provisions for consumer loan losses $ 80 $ 82  
Loan charge-offs, net of recoveries 83 81  
Unamortized acquisition discounts on consumer loans $ 512   $ 500
Percent of loan balances evaluated collectively for impairment 96.00%    
Commercial loans and finance receivables [Member]
     
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Percent of loan balances evaluated individually for impairment 85.00%    
Loans and finance receivables [Member]
     
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Percent of loan balances that are performing 98.00%    
Percent of loan balances that are current as to payment status 94.00%