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Schedule II - Valuation and Qualifying Accounts (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Allowance for doubtful accounts      
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at Beginning of Period $ 136 $ 157 $ 185
Charged to Costs and Expenses 16 54 73
Deductions (20) (75) (101)
Balance at End of Period 132 136 157
Deferred tax valuation allowance      
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at Beginning of Period 348 178 150
Charged to Costs and Expenses (150) 75 (64)
Deductions (6) 95 92
Balance at End of Period $ 192 $ 348 $ 178