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Schedule II - Valuation and Qualifying Accounts (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Allowance for doubtful accounts      
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at Beginning of Period $ 157 $ 185 $ 160
Charged to Costs and Expenses 54 73 57
Deductions (75) (101) (32)
Balance at End of Period 136 157 185
Deferred tax valuation allowance      
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at Beginning of Period 178 150 286
Charged to Costs and Expenses 75 (64) (121)
Deductions 95 92 (15)
Balance at End of Period $ 348 $ 178 $ 150