Fifth AMENDMENT

to the

COOPERATION AND SUPPORT AGREEMENT

Fifth Amendment to the Cooperation and Support Agreement

This Fifth Amendment to the Cooperation and Support Agreement (the “Fifth Amendment”) is made this _____day of _____ 2012, by and between:

Telecom Italia S.p.A., an Italian corporation, with its head office located in the City of Milan, Italy, at Piazza Affari 2, 20123, registered with the Italian Register of Companies under number 00488410010 (hereinafter referred to as “TI”),

and

Tim Celular S.A., a corporation organized under the laws of the Federative Republic of Brazil, with its head office located in the City of São Paulo, State of São Paulo, at Avenida Giovanni Gronchi, no 7143, Brazil, registered with the National Register of Legal Entities (C.N.P.J.) under number 04.206.050/0001-80, (hereinafter referred to as “Tim Celular”), intelig telecomunicações ltda a corporation organized under the laws of the Federative Republic of Brazil, with its head office located in the city of Rio de Janeiro, State of Rio de Janeiro, at Praia de Botafogo, 370 registered with the National Register of Legal Entities (C.N.P.J.) under number 02.421.421/0001-11 (hereinafter referred to as “INTELIG”), Tim Fiber SP Ltda a corporation organized under the laws of the Federative Republic of Brazil, with its head office located in the city of São Paulo, State of São Paulo, at Avenida Alfredo Egídio de Souza Aranha, n. 100, Bloco B, 1o andar, Jardim Santo Antônio, registered with the National Register of Legal Entities (C.N.P.J.) under number 02.875.211/0001-01 (hereinafter referred to as “Tim Fiber SP”),and Tim Fiber RJ S.A. a corporation organized under the laws of the Federative Republic of Brazil, with its head office located in the city of Rio de Janeiro, State of Rio de Janeiro, at Avenida Marechal Floriano, no 19, 6o andar,  Centro, registered with the National Register of Legal Entities (C.N.P.J.) under number 02.720.349/0001-23 (hereinafter referred to as “Tim Fiber RJ”);

and, as intervening party,

Tim Participações S.A., a corporation organized under the laws of the Federative Republic of Brazil, with its head office located in the City of Rio de Janeiro, State of Rio de Janeiro, at Avenida das Américas, no 3434, 7th floor, Brazil, registered with the National Register of Legal Entities – C.N.P.J. under number 02.558.115/0001-21, (“Tim Part”).

For the purposes hereof TI, TIM Celular, INTELIG, TIM Fiber SP, TIM Fiber RJ and TIM PART shall each individually be referred to as a “Party” and collectively be referred to as the “Parties”.

WHEREAS, TI, TIM CELULAR, TIM PART and TIM Nordeste S.A., as of the 30th of May 2007, executed the Cooperation and Support Agreement (the “Cooperation and Support Agreement”) for the provision of different kind of services and/or the granting of software licenses, by TI to TIM Celular and TIM Nordeste S.A., in the areas of inter alia Network, Information Technology and Marketing and Sales;

WHEREAS, on the 8th April 2008, the 22nd April 2009, the 25th of May 2010, and the 6th of May 2011, TI, TIM CELULAR, TIM Nordeste S.A. (this latter only with respect to the

First Amendment and the Second Amendment) and TIM Part, the latter as intervening party, entered into, respectively, a First Amendment, Second Amendment, Third Amendment and Fourth Amendment to the Cooperation and Support Agreement, whereby they agreed upon to extend the Term of the Agreement from its Initial Term until 2nd January 2012 and determined the Road Map applicable for the years 2008, 2009, 2010 and 2011;

WHEREAS, effective as of December 30, 2009, INTELIG became a wholly owned subsidiary of TIM PART and therefore a company indirectly controlled by TI;

WHEREAS, effective as of December 31, 2009, TIM Nordeste S.A. has been merged into its direct controlling company TIM CELULAR;

WHEREAS, on October 31, 2011, TIM Celular acquired the full Control over TIM Fiber SP and TIM Fiber RJ, which became therefore companies indirectly controlled by TI;

WHEREAS, according to the Fourth Amendment to the Cooperation and Support Agreement, the Term of the Agreement expired on the 2nd of January 2012;

WHEREAS, (i) TIM Celular is willing to continue availing of TI’s support and expertise, being provided by TI with services support and license in some core areas of the telecommunication business also beyond the above mentioned expiration date, by further extending the term of the Cooperation and Support Agreement for an additional twelve months period and (ii) INTELIG, TIM Fiber SP and TIM Fiber RJ are willing to adhere to the Cooperation and Support Agreement, as amended herein, agreeing to be bound by terms and conditions thereof in order to receive from TI services and licenses based upon TI’s successful expertise in the telecommunication sector;

WHEREAS, the further extension of the Term of the Cooperation and Support Agreement contemplated herein, as well as the adherence of INTELIG, TIM Fiber SP and TIM Fiber RJ thereto, has been duly authorised by each Party’s corporate bodies and competent officers, in compliance with the best corporate governance rules and practice to them applicable;

NOW, THEREFORE, the Parties hereto, in consideration of the foregoing premises which form an integral and substantial part of this instrument, agreed to execute this Fifth Amendment to the Cooperation and Support Agreement under the following terms and conditions.

1. Definitions and Interpretation.

1.1 The definitions contained in the Agreement and its Annexes shall apply to this Fifth Amendment (except where any term is specifically defined herein or the context otherwise requires).

1.2 This Fifth Amendment modifies the Agreement according to the terms and conditions set forth below.  Except as expressly provided in this Fifth Amendment, no other term or condition set forth in the Cooperation and Support Agreement and its Annexes is modified, amended or altered by this Fifth Amendment, and nothing contained herein, unless expressly provided to the contrary, shall be deemed to be or constitute an amendment, modification, extension, supplement or novation of the Cooperation and Support Agreement and its Annexes.

1.3. Each reference in the Cooperation and Support Agreement or hereunder to “this Agreement”, “hereunder”, “hereof”, “herein” or words of like import referring to the Cooperation and Support Agreement, shall mean and be a reference to the Agreement as amended pursuant to this Fifth Amendment.

1.4 Each reference in the Agreement to “Company” or “Companies” shall mean a reference, individually or collectively, as the case may be, to TIM Celular, INTELIG, TIM Fiber SP and TIM Fiber RJ.

1.5 Each reference in the Agreement to “Party” or “Parties” shall mean a reference, individually or collectively, as the case may be, to TI, TIM Celular, INTELIG, TIM Fiber SP and TIM Fiber RJ.

2. Amendment to the Agreement.

2.1 Extension of the Term of the Agreement. The Parties hereby agree to extend the Term of the Agreement, which expired on January 2, 2012, by establishing that the Agreement shall continue in full force and effect until January 2, 2013 (the “Extended Term”).

2.2 Project Price Cap for 2012. The Parties agree to amend sub-section 5.1 of the Agreement setting forth that, during the Extended Term the Projects to be agreed upon between the Parties in connection with the Agreement shall not exceed the total amount of  € 8,000,000.00 (Euro Eight million) (the “Projects’ Price Cap for the Extended Term”).

2.3 Road Map for the Extended Term. Prior to the execution of this Fifth Amendment, the Companies have been provided by TI with a new Road Map which relates to the Extended Term, aiming at allowing the identification and evaluation of the possible Projects that the Companies may elect to pursue during the Extended Term. Such new Road Map for the Extended Term, has been further implemented in consultation between TI and the Companies and, by the execution of this Fifth Amendment, it is finally agreed between the Parties in the version which is enclosed hereto as Annex I (“Road Map for the Extended Term”). The Road Map for the Extended Term will be used for the purposes set out in Section 3.1.1 of the Agreement.

2.4 For the Extended Term agreed herein, each reference in the Agreement to the terms “Project Price Cap”, “Road Map”, “Term” and “Annex VII”, shall be intended as a reference made to “Project Price Cap for the Extended Term”, “Road Map for the Extended Term”, “Extended Term” and “Annex I”, respectively, as defined in this Fifth Amendment.

2.5 Adherence to the Agreement. By executing this Fifth Amendment, INTELIG, TIM Fiber SP and TIM Fiber RJ adhere to the Agreement as Parties thereto,

irrevocably and unconditionally agreeing and undertaking to be directly bound by any and all terms and conditions of the Agreement.

2.6 The Parties acknowledge and agree that, for all that is not expressly provided in this Fifth Amendment to the contrary, the provisions contained in the Agreement shall remain in full force and effect and shall apply.

3. Governing Law.

This Fifth Amendment shall be governed by the laws of Italy.  The provisions of Section 10 of the Agreement shall apply to this Amendment and are incorporated herein by reference, mutatis mutandis.

/s/ Marco Emilio Angelo Patuano                                   

TELECOM ITALIA S.P.A.

By:  Marco Emilio Angelo Patuano

Title:  Managing Director and Chief Operating Officer

________________________________________

TIM CELULAR S.A.

By:

Title:

_______________________________________

INTELIGTELECOMUNICAÇÕES LTDA

By:

Title:

_______________________________________

TIM FIBER SP Ltda

By:

Title:

_______________________________________

TIM FIBER RJ S.A.

By:

Title:

And, as intervening Party:

________________________________________

TIM PARTICIPAÇÕES S.A.

By:

Title:

Annex I

ROADMAP FOR THE EXTENDED TERM

Breakdown of Cooperation and Support Agreement 2012 AREA Roadmap Price (K.EURO) ======================= ====================== MARKETING 170 ======================= ====================== SALES 48 ======================= ====================== CUSTOMER RELATIONS 133 ======================= ====================== CORPORATE 36 ======================= ====================== TIM FIBER 163 ======================= ====================== INTELIG 199 ======================= ====================== INFORMATION TECHNOLOGY 2.588 ======================= ====================== NETWORK 3.536 ======================= ====================== NETWORK INTELIG 1.127 ----------------------- ---------------------- TOTAL PRICE OF PROJECTS 8.000 8 / 25

9 / 25 Marketing - Projects 2012 Brazil (1/2) PROJECT BENEFIT TIMING PRICE (K.EURO) ----------------------- ------------------------------------------------ --------------------------------- ---------- -------- To guarantee the monitoring of January -- 20 [][]Social Network [][]Actual market situation and TI position new model and site where customer December [][]Social Network Strategy needs arise. 2012 ----------------------- ------------------------------------------------ --------------------------------- ---------- -------- [][]Revenue Assurance To maximize revenues and January -- 40 [][]Diagnostic of E2E [][]Management tools customer satisfaction. December performances phase 2 2012 ----------------------- ------------------------------------------------ --------------------------------- ---------- -------- To guarantee the caring evolution January -- 40 [][]Customer Base[][]Marketing plan and optimization on channels December Management in multichannel[][]Multichannel approach 2012 approach

Marketing - Projects 2012 Brazil (2/2) ---------------------------------------------------------- ------------------------------- ---------- -------- PROJECT BENEFIT TIMING PRICE (K.EURO) ---------------------- ---- ------------------------------ ------------------------------- ---------- -------- To guarantee Sim card / Handset January -- 40 [][]SIM card development development process December [][]SIM Card/Device [][]Application and testing 2012 [][]Roadmap generation [][]Smart Phone pack [][]SIM Card Platform ---------------------- ----------------------------------- ------------------------------- ---------- -------- To reduce costs, increase January -- 30 [][]M-Payment and NFC [][] Benchmark of Italian situation revenues and improve service December [][] Processes and organization level and corporate image. 2012 TOTAL K.[] 170 10 / 25

Sales Consumer - Projects 2012 Brazil (1/1) ---------------------------------------------------------------------------------------------------- ---------- -------- PROJECT BENEFIT TIMING PRICE (K.EURO) ---- --------------- ------------------------------------------------ ------------------------------ ---------- -------- [][]Processes optimization To share experience of mature January -- 18 [][]Training market December [][] Trade marketing 2012 ---- --------------- ------------------------------------------------ ------------------------------ ---------- -------- To guarantee model evolution, January -- 30 [][]Activities and processes sales and post sales coverage December [][] Retail [][]Organization according to new network model 2012 implementation [][]Support to Points of Sales [][]Extension of activities at the point of sale TOTAL K.[] 48 11 / 25

12 / 25 Customer Relations - Projects 2012 Brazil (1/2) PROJECT BENEFIT TIMING PRICE (K.EURO) ----------------------- ------------------------------------------ --------------------------------- ---------- -------- [][]Efficiency in CC human and not human Not Human channel January -- 48 [][]Multichannel [][]Channels activities specialization and development thanks to an December distribution (caring and sales) analysis of activities, priority, 2012 benchmark ----------------------- ------------------------------------------ --------------------------------- ---------- -------- [][]Customer Care Sales [][]Activities To increase sales thanks to January -- 48 [][]Logistic activities review, tools December [][]Processes availability 2012 ----------------------- ------------------------------------------ --------------------------------- ---------- -------- [][]CC management model To share Social Network January -- 19 [][]Social Network experience and evolution December 2012

Customer Relations - Projects 2012 Brazil (2/2) PROJECT BENEFIT TIMING PRICE (K.EURO) ---------------------------- -------------------------------------------- ------- ---------- -------- [][]Claims management January -- 18 [][]Official Organization, and [][]Relationship with government institution December Customer Association 2012 TOTAL K.[] 133

Corporate - Projects 2012 Brazil (1/1) PROJECT BENEFIT TIMING PRICE (K.EURO) -------------------------- ----------------------------------- ----------------- ---------- -------- Knowledge process January -- 18 [][] Compras Comerciais e [][]Purchasing process optimization December Log[]stica [][]Best practice exchange 2012 -------------------------- ----------------------------------- ----------------- ---------- -------- Knowledge January -- 18 [][] Accounting regulatory [][]Management expertise December system [][]Support system 2012 TOTAL K.[] 36 14 / 25

TIM Fiber - Projects 2012 Brazil (1/2) PROJECT BENEFIT TIMING PRICE (k.EURO) ------------------------------- ------------------------------------------ ------------------------------------ ---------- -------- Process analysis and support for product To support the selection of the January -- 29 [][]Devices and Product evaluation. suitable device for the service. December evaluation ADSL CPE requirement definition To optimize the investments. 2012 complaint with the performance and functionality requirements, alignment with the purchasing process in line with the strategic plan ------------------------------- ------------------------------------------ ------------------------------------ ---------- -------- Delivery and Assurance Processes review. To improve the processes in terms January -- 29 [][] ADSL Service Delivery and Methods and know-how sharing for of times and costs reduction. December Assurance Processes review managing Delivery and Assurance 2012 processes ------------------------------- ------------------------------------------ ------------------------------------ ---------- -------- Tools and processes requirement and To improve the customer January -- 29 [][]Customer Caring evaluation to support caring. information using a unique December Management Processes sharing needed to manage the system. 2012 Caring processes (pre and post sales) ------------------------------- ------------------------------------------ ------------------------------------ ---------- -------- Sales Support Tools and Trade Marketing To improve the performance of January -- 29 [][]Support sales processes and (ej Evolution, Sales HUB, Sales Mate) the sales activities through the December sales management know-how sharing to support the service introduction of new tools. 2012 sales ------------------------------- ------------------------------------------ ------------------------------------ ---------- -------- Performance Analysis and diagnosis, To optimize the response time to January -- 18 [][]Customer Care - Operations benchmarking. the customer in case of December guide lines Start up support and go-to-market assistance needs. 2012 15 / 25

TIM Fiber - Projects 2012 Brazil (2/2) ----------------------------------------------------------------------- ----------------------------------- ---------- -------- PROJECT BENEFIT TIMING PRICE (k.EURO) -------------------------- -------------------------------------------- ----------------------------------- ---------- -------- Service and Caring Model review: offers, To optimize the introduction of the January -- 29 [][]Service and Caring Model service configuration .Product, advertising, new services following the market December and innovation requirements. 2012 TOTAL K.[] 163 16 / 25

Intelig - Projects 2012 Brazil 1/2 PROJECT BENEFIT TIMING PRICE (k.EURO) ------------ --------------------------------------------------------------- -------------------------------- ---------- -------- Cloud Offer Support in the understanding and design of an offer based Know the overall strategy of January -- 40 on the Cloud paradigm. Telecom Italia will provide all the Cloud Computing TI Portfolio December know-how and support needed to service creation and including roadmap, 2012 organization. marketing personnel directly from its operations and line Determinate the best Cloud staff/management. services portfolio for TIM Brazil/Intelig. ------------ --------------------------------------------------------------- -------------------------------- ---------- -------- Federative Support the creation of a cloud federation with Telecom Have an demo environment at January -- 40 Clouding Italia giving an overall looking at the standardization, fingertips to rapidly and deeply December confidentiality, security, provisioning, contracts and legal investigate on ICT products to 2012 launch on the market. responsibility for the virtual infrastructure. ------------ --------------------------------------------------------------- -------------------------------- ---------- -------- Vertical ICT Support, on a consultancy basis, to determinate a Vertical Knowledge about the best in January -- 40 Portfolio ICT portfolio which will best fit the Brazilian market. Through class ICT Vertical Services and December an advanced competence and a complete portfolio, skilled related benchmark. 2012 experts will sustain the analysis of all the strategies to compete on the business. ------------ --------------------------------------------------------------- -------------------------------- ---------- -------- Top Client In joint with Testimonials of Telecom Italia, the project will Positioning with its clients and January -- 30 Experience be provided in Italy for the Brasilian Top Client (and/or in the market. Company December prospect) in order to update them on the most innovative images. 2012 solutions, give trust on the TI Group and stimulate the demand on ICT. 17 / 25

Intelig - Projects 2012 Brazil (2/2) PROJECT BENEFIT TIMING PRICE (k.EURO) -------------------------- --------------------------- ----- --- ---- --------------------------- ---------- -------- To increase revenues and January -- 15 [][]Roaming Partnership [][]Strategies and models: voice and data synergies to leverage on SA December traffic market 2012 [][]Alliances and partnership -------------------------- --------------------------- ----- --- ---- --------------------------- ---------- -------- [][]E2E Intelig processes: [][]Know-how transfer To improve the processes in January -- 34 assurance, delivery terms of times and costs December reduction. 2012 TOTAL K.[] 199 18 / 25

IT - Projects 2010 Brazil (1/2) PROJECT BENEFIT TIMING PRICE (K.EURO) ----------------- ----------------------------------------------------------------------- ---------------------------------- ------------- -------- Interconnection []"SCTR", is the TI software dedicated to interconnection billing. It January -- 745 Billing performs sizing, pricing, discounting and accounting of the traffic Corporate centralized solution to December 2012 exchanged between interconnected telecommunication companies, manage the Iterconnection both for fixed and obile networks. It has been in house developed and Billing business. conceived to offer flexible solutions by using a technological platform aligned to the current market standards, in order to meet the growing interconnection needs. Support the traffic size growth [][] New and/or improved functions shall be developed and and the assurance of implemented by TI (evolution); Interconnection revenue. [][] TI will provide a Remote Support Group which will provide Align SCTR Platform to improve second level assistance to TIM Brasil and will be activated in case of the performances and to s/w bugs, system crash, critical system performance problems, need manage the basic configuration of urgent changes in processing flow. in a user-friendly environment ----------------- ----------------------------------------------------------------------- ---------------------------------- ------------- -------- Revenue Assurance To answer Revenue Assurance January -- 1.040 Package []The RAP System is a Revenue Assurance enabling platform. It is and Billing areas demands December designed with a "best of breed" approach in order to be efficient and through controls improvements 2012 robust and allow a "fast track" implementation of the monitoring in CDR process from requirements. []It supports both the "classical RA Approach" (balancing and reject monitoring) and a more "transaction oriented" Revenue Assurance mediation platform , pre paid, approach. post paid, interconnection and []TI shall provide a package review and new releases of RAP co-billing systems. Better in the course of 2012, incorporating new functionalities information (evolution) and the enhancements of the platform to take into account the new version of the operating system, DB and accuracy and performance reporting tool improvement in the KPI []TI will provide a Remote Support Group which will provide analysis, due to the second level assistance to TIM Brasil and will be activated in development of detailed and case of s/w bugs, system crash, critical system performance user-friendly reports, with comprehensive statistics data problems, need of urgent changes in processing flow. from different periods. 19 / 25

IT - Projects 2012 Brazil (2/2) PROJECT BENEFIT TIMING PRICE (K.EURO) Security - []Security is one of the most important issues to be faced by any IT Provide Automatisation and PCS Project department in a telecommunications Company. Control: Manage user identities and []Tim Brasil and Telecom Italia, in order to comply the Sarbanes entitlements , authentication, January -- 803 Oxley Act, shall deploy an Identity and Access Management system authorization and accounting of December that can efficiently support a Company cross functional process. the user accessing the majority 2012 of Tim Brasil applications []Specifically, in its role as support group, TI shall package and Trace the management activities support installation of the s/w kit, produce integration test plans, of the user credentials (user id support integration tests and User Acceptance Tests, provide and password) and entitlements training and all necessary documentation. (SAP); Trace the user accesses to the applications 'PCS connected'. TOTAL K.[] 2.588 20 / 25

AREA Network - Projects 2012 Brazil (1/4) TIM BRASIL --------------------------------- --------------------------------------------- ------------- -------- PROJECT BENEFIT TIMING PRICE (K.EURO) --------------------------------- --------------------------------------------- ------------- -------- Access Network -- Engineering Support to radio access engineering focused January -- 131 on RNC dimensioning (Huawei, Ericsson e December 2012 Nokia). --------------------------------- --------------------------------------------- ------------- -------- Access Network - Testing Sharing of TI test plan for TIMBR network January -- 351 testing (PVV) and PVV execution. December 2012 --------------------------------- --------------------------------------------- ------------- -------- Training Basic and Advanced 3G course; Basic LTE January -- 50 course; Guitar course December 2012 --------------------------------- --------------------------------------------- ------------- -------- Microwave Testing new vendors and new features January -- 250 December 2012 --------------------------------- --------------------------------------------- ------------- -------- Netep Sharing TI own technological scouting process January -- 200 and dimensioning tools for network evolution December 2012 analysis. --------------------------------- --------------------------------------------- ------------- -------- TN CL4 Support CL4 Network evolution; User Plane Evolution; January -- 100 C4 Network evolution December 2012 --------------------------------- --------------------------------------------- ------------- -------- CN Circuit Switched C5 Architecture Evolution January -- 100 December 2012 21 / 25

AREA Network - Projects 2012 Brazil (2/4) TIM BRASIL ---------------------------------------- ------------------------------------------- ------------- -------- PROJECT BENEFIT TIMING PRICE (K.EURO) ---------------------------------------- ------------------------------------------- ------------- -------- CDN Mobile Content Delivery - Caching January -- 20 December 2012 ---------------------------------------- ------------------------------------------- ------------- -------- Circuit Switched Software Evolution in Core Network January -- 50 December 2012 ---------------------------------------- ------------------------------------------- ------------- -------- OSS Engineering and Planning Support Technical specialist support on: January -- 175 - OSS testing (Network Area) December 2012 - Network and Element Manager requirement management and deployment - TEMIP vs Netcool Migration ---------------------------------------- ------------------------------------------- ------------- -------- IP Network Technical Support IP Network Testing Support new January -- 347 functionalities studies, design support and December 2012 laboratory tests, including people training ---------------------------------------- ------------------------------------------- ------------- -------- TRANSPORT Support to Testing Transport Network Testing Support new January -- 411 functionalities studies and laboratory tests, December 2012 including people training ---------------------------------------- ------------------------------------------- ------------- -------- TRANSPORT Support to Operation Transport Network deployment support January -- 437 Maintenance PQR, Procedures and optimization for December 2012 network development, including on field checks Transport network OandM support OandM rules and procedures of transport network 22 / 25

AREA Network - Projects 2012 Brazil (3/4) TIM BRASIL PROJECT BENEFIT TIMING PRICE (K.EURO) ------------------------------------- --- ------------------------------------------ ------------- -------- TRANSPORT NETWORK - Workshop and knowledge sharing about: January -- 50 Implementation best practices - External network physical BP construction; December 2012 - Internal network transmission/transport rooms BP construction; - Internal network transmission installation BP; - Vendor Rating (from Implementation perspective). ------------------------------------- ---------------------------------------------- ------------- -------- Guitar 2G/3G - License Renewal Exploiting TI own radio planning tool. January -- 140 Includes Database Customization December 2012 ------------------------------------- ---------------------------------------------- ------------- -------- Erato - License Renewal To optimize radio channels dimensioning January -- 30 process and increase efficiency December 2012 ------------------------------------- ---------------------------------------------- ------------- -------- TGDS - 2011 License Fee Allowing operator to improve time to market January -- 155 in launching of new VAS through a December 2012 multiservice platform (in tim Brasil network) ------------------------------------- ---------------------------------------------- ------------- -------- SANS License Fee Allowing operator to monitor the January -- 43 performance of services implemented on December 2012 TGDS platform ------------------------------------- ---------------------------------------------- ------------- -------- Operation and Maintenance Support for OandM Support for SMART Platform (TGDS) January -- 224 TGDS December 2012 ------------------------------------- --- ------------------------------------------ ------------- -------- Operation and Maintenance Support for Skilled Support for OandM Activity January -- 52 SANS December 2012 23 / 25

AREA Network - Projects 2012 Brazil (4/4) TIM BRASIL PROJECT BENEFIT TIMING PRICE (K.EURO) ------------------------------------- --- ---------------------------------- ------------- -------- iNMS - Evolution Maintenance Services SW and Operation and Maintenance Support January -- 100 December 2012 ------------------------------------- --- ---------------------------------- ------------- -------- VAS Evolution Customization for: January -- 120 - New Numbering Plan on Sao Paulo December 2012 - Evoluzione TLLA a SIP - Upgrade HW TOTAL TIM Brasil K. [] 3.536 24 / 25

AREA Network - Projects 2012 Brazil (1/1) INTELIG PROJECT BENEFIT TIMING PRICE (K.EURO) -------------------- -------------------------------------------------------- ---------- -------- SHORT TERM PLAN Engineering support on MSAN, Aggregation layer, January -- 771 April 2012 Service Model Testing: E2E PVV, Environmental PVV, and support on PQR Support to secondary network design criteria definition Support to definition of creation, provisioning and assurance processes OSS: Regman and NEXT introduction, case study Support to CPE selection -------------------- -------------------------------------------------------- ---------- -------- MID - LONG TERM PLAN Study of long term + green field solution+ definition of January -- 356 December FTTB 2012 "Emission of a new RFI/RFQ for long term/green field+FTTB" Study of possible architecture per voice services , home connected and video / IPTV Broadcast solution. TOTAL INTELIG K.[] 1.127 25 / 25