EX-99.1 2 ex991q419.htm EX-99.1 Document

Exhibit 99.1
January 21, 2020

Fellow shareholders,

We had a strong finish to 2019, with Q4 revenue growing 31% year over year, bringing full year 2019 revenue to over $20 billion, while FY19 operating income rose 62% to $2.6 billion. During the quarter, we surpassed 100 million paid memberships outside of the US. Streaming entertainment is a global phenomenon and we’re working hard to build on our early progress.
(in millions except per share data and Streaming Content Obligations)Q4'18Q1'19Q2'19Q3'19Q4'19Q1'20 Forecast
Revenue$4,187  $4,521  $4,923  $5,245  $5,467  $5,731  
Y/Y % Growth27.4 %22.2 %26.0 %31.1 %30.6 %26.8 %
Operating Income$216  $459  $706  $980  $459  $1,033  
Operating Margin5.2 %10.2 %14.3 %18.7 %8.4 %18.0 %
Net Income$134  $344  $271  $665  $587  $750  
Diluted EPS$0.30  $0.76  $0.60  $1.47  $1.30  $1.66  
Global Streaming Paid Memberships139.26  148.86  151.56  158.33  167.09  174.09  
Y/Y % Growth25.9 %25.2 %21.9 %21.4 %20.0 %16.9 %
Global Streaming Paid Net Additions8.84  9.60  2.70  6.77  8.76  7.00  
Net cash (used in) operating activities$(1,235) $(380) $(544) $(502) $(1,462) 
Free Cash Flow*$(1,315) $(460) $(594) $(551) $(1,670) 
Adjusted EBITDA**$328  $584  $836  $1,107  $586  
Shares (FD)451.1  451.9  452.2  451.6  451.4  
Streaming Content Obligations*** ($B)19.3  18.9  18.5  19.1  19.5  
Note: Figures are consolidated, including DVD.
* Free cash flow represents Net Cash (used in) operating activities adjusted for purchases of property and equipment and change in other assets
** Adjusted EBITDA represents net income before interest expense and other income/expense, income taxes, depreciation and amortization of property and equipment and further adjusted to exclude other non-cash charges or non-recurring items
*** Corresponds to our total known streaming content obligations as defined in our financial statements and related notes in our most recently filed SEC Form 10-K

nflxlogo2015a221.jpg
1

Q4 Results and Q1 Forecast
In Q4, average streaming paid memberships grew 21% year over year while streaming ARPU increased 9% year over year. Excluding a -$133 million impact from foreign currency, streaming ARPU rose 12% year over year. Operating income in Q4 amounted to $459m (vs. $216m last year). While this was slightly lower than our beginning-of-quarter forecast of $475m, we’re primarily managing by our full year operating margin target, which we met (13% in FY19 vs. 10% in FY18).
EPS for Q4 amounted to $1.30 vs. $0.30 a year ago. During Q4, the US Treasury issued final regulations on certain aspects of the 2017 US tax reform. As a result, we had over-accrued in the first three quarters of 2019 for tax, which was adjusted in Q4, resulting in our net income being higher than operating income this quarter. We paid US corporate taxes for the full year inclusive of this Q4 adjustment.
Global paid net additions totaled 8.8m in Q4, on par with the 8.8m in the prior year period and ahead of our forecast of 7.6m, fueled by our broad slate of original programming and the worldwide adoption of streaming video. We generated Q4-record paid net adds in each of the EMEA, LATAM and APAC regions, while UCAN paid net adds totaled 0.55m (with 0.42m in the US) vs. 1.75m in the year ago quarter. Our low membership growth in UCAN is probably due to our recent price changes and to US competitive launches. We have seen more muted impact from competitive launches outside the US (NL, CA, AU). As always, we are working hard to improve our service to combat these factors and push net adds higher over time.
globalpaidnetaddsytd1.jpg
As a reminder, the quarterly guidance we provide is our actual internal forecast at the time we report. For Q1’20, we forecast global paid net adds of 7.0m vs. 9.6m in Q1’19, which was an all-time high in quarterly paid net adds. Our Q1’20 forecast reflects the continued, slightly elevated churn levels we are seeing in the US plus an expectation for more balanced paid net adds across Q1 and Q2 this year, with seasonality more similar to 2018 than 2019. This is due in part to the timing of last year’s price changes and a strong upcoming Q2 content slate, where we’ll have some of our bigger titles like La Casa De Papel (aka Money Heist) season 4.
nflxlogo2015a221.jpg
2

We’re targeting a 16% operating margin in 2020 (up 300 basis points year over year). As a reminder, large swings in foreign exchange (F/X) could lead to some temporary variations from our annual margin progression, partially because we don’t spend on derivatives to hedge our F/X exposure and about half of our revenue is not in US dollars.
Content
Great content grows engagement among our members, which we believe drives word-of-mouth, improves retention and grows paid memberships. We have many exciting releases for Q1’20 including returning seasons of Sex Education, Altered Carbon, Narcos: Mexico, the Spanish series Elite and Korean historical zombie thriller Kingdom, as well as action film Spenser Confidential (starring Mark Wahlberg) and the movie sequel To All the Boys: P.S. I Still Love You. New original series include the recently released Messiah and the buzzy docu-series Killer Inside: The Mind of Aaron Hernandez and the upcoming I Am Not Okay with This.
These titles build off of a highly successful Q4 content slate, which included new seasons of The Crown, Big Mouth and You and new series and films like Rhythm & Flow, American Son, Turkish series The Gift and French film Banlieusards (aka Street Flow). The psychological thriller You, which originated on US linear TV with a modest audience, has evolved into a global phenomenon on Netflix; we estimate, based on the first few weeks, 54m member households will choose to watch season 2 in its first 4 weeks. In its first four weeks, over 21m member households have chosen to watch season 3 of The Crown (up over 40% from Season 2 over the same time period) and in total, over 73m households worldwide have chosen The Crown since the series launched. The Crown and the all new Season 3 cast just won the Screen Actors Guild Award for Best Ensemble in a Drama series and star Olivia Colman won the Golden Globe for Best Actress in a Drama Series.
During December, we also launched The Witcher, which is tracking to be our biggest season one TV series ever. Through its first four weeks of release, 76m member households chose to watch this action-packed fantasy, starring Henry Cavill. As a testament to how our hit content can penetrate the global zeitgeist and influence popular culture, the show’s launch drove up sales of The Witcher books1 and games2 around the world, and spawned a viral musical hit3.
Our Q4 movie slate set a new bar for the variety and high quality of films we produce to appeal to our members’ many different tastes. We released 6 Underground, from director Michael Bay and starring Ryan Reynolds, and 83m member households chose this crowd-pleasing action film through its first four weeks. The exceptional breadth and quality of our film slate was recognized as we led all studios with 24 Academy Award nominations across eight different films. The nominated feature films produced by the Netflix studio like The Irishman, Marriage Story and The Two Popes were also very popular with our members. Having launched our original film initiative just under five years ago, this is a proud achievement and a testament to the creative talent with whom we partner.
Across both film and TV, we were also recognized for being the home for storytellers and creators from many diverse backgrounds. We’re honored to lead the industry in nominations at both the NAACP Image Awards4 (42 nominations) and the GLAAD Media Awards5 (15 nominations).
___________________________________
1 https://www.forbes.com/sites/paultassi/2020/01/05/netflixs-the-witcher-has-sold-out-physical-copies-of-the-books-on-amazon-in-stores/#623dadb3102a
2 https://www.techspot.com/news/83362-witcher-3-has-more-steam-players-now-than.html
3 https://nypost.com/2020/01/09/the-viral-hit-toss-a-coin-to-your-witcher-was-almost-a-rap-song/
4 https://www.nydailynews.com/news/national/ny-netflix-leads-pack-for-naacp-image-awards-20200110-e6eyep4vdvfyfmqexfhqfgo3wa-story.html
5 https://www.chicagotribune.com/entertainment/ct-ent-glaad-media-awards-nominations-20200108-3bodmd553nf3fdocyllo7kqjra-story.html


nflxlogo2015a221.jpg
3

We know that local audiences love local stories. In fact, local originals were the most popular 2019 titles in many countries, including India, Korea, Japan, Turkey, Thailand, Sweden and the UK. In addition, we've seen how members all around the world also love these stories with La Casa de Papel/Money Heist appearing on our top ten lists in more than 70 countries. K-content is also popular globally, and we're investing heavily in Korean stories. In this past quarter, we inked a TV output deal with JTBC, a leading Korean media company, and a strategic partnership with CJ ENM’s Studio Dragon, Korea’s largest TV studio. These deals will enable us to bring more K-dramas to fans all over the world.
Over the past several years, we’ve been developing an animation studio within Netflix to produce a wide array of animated content for kids, adults and families. We have amazing creators with pedigree from Disney Animation, Pixar, DreamWorks Animation and Illumination now working at Netflix on their next big projects. In Q4, we debuted filmmaker Sergio Pablos’ Klaus6, our first original feature-length animated film that was also nominated for an Academy Award. In its first 28 days, 40m members chose to watch this heartwarming Santa Claus origin story. Later in 2020, we’ll premiere the ambitious Over The Moon7, from legendary animator Glen Keane, followed by a schedule that builds to several big animated feature films per year.
As we’ve expanded our original content, we’ve been working on how to best share content highlights that demonstrate popularity. Given that we now have titles with widely varying lengths - from short episodes (e.g. Special at around 15 minutes) to long films (e.g. The Highwaymen at 132 minutes), we believe that reporting households viewing a title based on 70% of a single episode of a series or of an entire film, which we have been doing, makes less sense. We are now reporting on households (accounts) that chose to watch a given title8. Our new methodology is similar to the BBC iPlayer in their rankings9 based on “requests” for the title, “most popular” articles on the New York Times which include those who opened the articles, and YouTube view counts. This way, short and long titles are treated equally, leveling the playing field for all types of our content including interactive content, which has no fixed length. The new metric is about 35% higher on average than the prior metric. For example, 45m member households chose to watch Our Planet under the new metric vs. 33m under the prior metric.
Product and Partnerships
In Product, we are investing our resources to grow engagement and our storytelling capabilities (like the branching narratives in Black Mirror: Bandersnatch), deepen our penetration in key markets and help our members find great content through better suggestions. To do this, we try many approaches; in 2019 alone, we conducted hundreds of product tests to try to improve our member experience from sign up to billing and payments to content discovery. About 30% of these led to a gain in retention, engagement or revenue, up from 20% in the prior year. It’s a humbling exercise as so many of our ideas do not “win” with members, but this helps tune our judgment and innovation priorities for the future.









___________________________________
6 https://www.salon.com/2019/11/16/klaus-review-christmas-netflix/
7 https://variety.com/2018/film/awards/glen-keane-direct-animated-movie-over-the-moon-1202689347/
8 Chose to watch and did watch for at least 2 minutes -- long enough to indicate the choice was intentional -- is the precise definition
9 https://www.bbc.co.uk/mediacentre/latestnews/2019/iplayer-2018-stats

nflxlogo2015a221.jpg
4

In Q4, we launched a mobile-only plan in Malaysia and Indonesia (which we introduced to India in Q3 last year). We’ve seen similar results with this plan driving incremental subscriber growth and improving retention. We expect the mobile-only plan to be revenue-positive which will allow us to further invest in content to be enjoyed by our members and continue to feed the virtuous cycle. We plan to continue to test adding this plan, as well as additional ideas in other countries around the world.
Competition
Many media companies and tech giants are launching streaming services, reinforcing the major trend of the transition from linear to streaming entertainment. This is happening all over the world and is still in its early stages, leaving ample room for many services to grow as linear TV wanes. We have a big headstart in streaming and will work to build on that by focusing on the same thing we have focused on for the past 22 years - pleasing members. We believe if we do that well, Netflix will continue to prosper. As an example, in Q4, despite the big debut of Disney+ and the launch of Apple TV+, our viewing per membership grew both globally and in the US on a year over year basis, consistent with recent quarters. Below is a comparison of Google search trends10 for The Witcher, Disney’s The Mandalorian, Amazon’s Jack Ryan and Apple’s The Morning Show.
googlesearchtrends1.jpg
Source: Google Trends. Note: Netflix, Amazon Prime Video and Apple TV+ are global x-China, while Disney+ is only in NL, US, CA, and AU. If Disney+ were global we don’t think the picture would be much different, to judge from the NL results11 where Disney+ first launched.




___________________________________
10 https://trends.google.com/trends/explore?date=today%203-m&q=Witcher,Mandalorian,Morning%20Show,jack%20ryan
11 https://trends.google.com/trends/explore?date=today%203-m&geo=NL&q=Witcher,Mandalorian,Morning%20Show,jack%20ryan


nflxlogo2015a221.jpg
5

Cash Flow and Capital Structure
In Q4, net cash used in operating activities was -$1.5 billion vs. -$1.2 billion in the prior year period. Free cash flow (FCF)12 in Q4 totaled -$1.7 billion vs. -$1.3 billion in Q4’18. For the full year, FCF was -$3.3 billion which we believe is the peak in our annual FCF deficit.
Our plan is to continually improve FCF each year and to move slowly toward FCF positive. For 2020, we currently forecast FCF of approximately -$2.5 billion. Along the way, we’ll continue to use the debt market to finance our investment needs as we did in Q4’19, when we raised $1.0 billion 4.875% senior notes and €1.1 billion 3.625% senior notes, both due in 2030. With our FCF profile improving, this means that over time we’ll be less reliant on public markets and will be able to fund more of our investment needs organically through our growing operating profits.























___________________________________
12 For a reconciliation of free cash flow to net cash (used in) operating activities, please refer to the reconciliation in tabular form on the attached unaudited financial statements and the footnotes thereto.

nflxlogo2015a221.jpg
6

Reference
For quick reference, our eight most recent investor letters are: October 2019,13 July 2019,14 April 2019,15 January 2019,16 October 2018,17 July 2018,18 April 2018,19 January 2018.20
Appendix
Table 1
(in millions)Q4'18Q1'19Q2'19Q3'19Q4'19
UCAN Streaming:
Revenue$2,161  $2,257  $2,501  $2,621  $2,672  
Paid Memberships64.76  66.63  66.50  67.11  67.66  
Paid Net Additions1.75  1.88  (0.13) 0.61  0.55  
ARPU$11.28  $11.45  $12.52  $13.08  $13.22  
Y/Y % Growth10 %4 %12 %17 %17 %
F/X Neutral Y/Y % ARPU Growth10 %4 %13 %17 %17 %
EMEA:
Revenue$1,097  $1,233  $1,319  $1,428  $1,563  
Paid Memberships37.82  42.54  44.23  47.36  51.78  
Paid Net Additions3.98  4.72  1.69  3.13  4.42  
ARPU$10.20  $10.23  $10.13  $10.40  $10.51  
Y/Y % Growth3 %(4)%(6)%1 %3 %
F/X Neutral Y/Y % ARPU Growth6 %2 %3 %6 %7 %
LATAM:
Revenue$567  $630  $677  $741  $746  
Paid Memberships26.08  27.55  27.89  29.38  31.42  
Paid Net Additions1.96  1.47  0.34  1.49  2.04  
ARPU$7.53  $7.84  $8.14  $8.63  $8.18  
Y/Y % Growth(13)%(11)%(5)%8 %9 %
F/X Neutral Y/Y % ARPU Growth6 %7 %12 %17 %18 %
APAC:
Revenue$277  $320  $349  $382  $418  
Paid Memberships10.61  12.14  12.94  14.49  16.23  
Paid Net Additions1.15  1.53  0.80  1.54  1.75  
ARPU$9.19  $9.37  $9.29  $9.29  $9.07  
Y/Y % Growth(4)%(2)%(1)%— %(1)%
F/X Neutral Y/Y % ARPU Growth2 %3 %5 %3 %— %
___________________________________
13 https://s22.q4cdn.com/959853165/files/doc_financials/quarterly_reports/2019/q3/FINAL-Q3-19-Shareholder-Letter.pdf
14 https://s22.q4cdn.com/959853165/files/doc_financials/quarterly_reports/2019/q2/Q2-19-Shareholder-Letter-FINAL.pdf
15 https://s22.q4cdn.com/959853165/files/doc_financials/quarterly_reports/2019/q1/FINAL-Q1-19-Shareholder-Letter.pdf
16 https://s22.q4cdn.com/959853165/files/doc_financials/quarterly_reports/2018/q4/01/FINAL-Q4-18-Shareholder-Letter.pdf
17 https://s22.q4cdn.com/959853165/files/doc_financials/quarterly_reports/2018/q3/FINAL-Q3-18-Shareholder-Letter.pdf
18 https://s22.q4cdn.com/959853165/files/doc_financials/quarterly_reports/2018/q2/FINAL-Q2-18-Shareholder-Letter.pdf
19 https://s22.q4cdn.com/959853165/files/doc_financials/quarterly_reports/2018/q1/FINAL-Q1-18-Shareholder-Letter.pdf
20 https://s22.q4cdn.com/959853165/files/doc_financials/quarterly_reports/2017/q4/COMBINED-Q4-17-Shareholder-Letter-FINAL.pdf


nflxlogo2015a221.jpg
7

Table 2 (Final letter for this table)

(in millions)Q4'18Q1'19Q2'19Q3'19Q4'19
US Streaming:
Revenue$1,996  $2,074  $2,299  $2,413  $2,458  
Contribution Profit*$590  $713  $852  $991  $757  
Contribution Margin*29.6 %34.4 %37.1 %41.1 %30.8 %
Paid Memberships58.49  60.23  60.10  60.62  61.04  
Paid Net Additions1.53  1.74  (0.13) 0.52  0.42  
International Streaming:
Revenue$2,106  $2,367  $2,548  $2,760  $2,941  
Contribution Profit*$82  $274  $416  $558  $328  
Contribution Margin*3.9 %11.6 %16.3 %20.2 %11.2 %
Paid Memberships80.77  88.63  91.46  97.71  106.05  
Paid Net Additions7.31  7.86  2.83  6.26  8.33  
*Certain prior period amounts have been reclassified from G&A to Cost of revenues and Marketing and from Tech & Dev. to Cost of revenues to conform to current period presentation



nflxlogo2015a221.jpg
8

January 21, 2020 Earnings Interview, 3pm PST
Our video interview with Michael Morris of Guggenheim Securities will be on youtube/netflixir at 3pm PST today. Questions that investors would like to see asked should be sent to michael.morris@guggenheimpartners.com. Reed Hastings, CEO, Spence Neumann, CFO, Ted Sarandos, Chief Content Officer, Greg Peters, Chief Product Officer and Spencer Wang, VP of IR/Corporate Development will all be on the video to answer Michael’s questions.

IR Contact:
PR Contact:
Spencer Wang
Richard Siklos
VP, Finance/IR & Corporate Development
VP, Communications
408 809-5360
408 540-2629















nflxlogo2015a221.jpg
9

Use of Non-GAAP Measures
This shareholder letter and its attachments include reference to the non-GAAP financial measure of free cash flow and adjusted EBITDA. Management believes that free cash flow and adjusted EBITDA are important liquidity metrics because they measure, during a given period, the amount of cash generated that is available to repay debt obligations, make investments and for certain other activities or the amount of cash used in operations, including investments in global streaming content. However, these non-GAAP measures should be considered in addition to, not as a substitute for or superior to, net income, operating income, diluted earnings per share and net cash provided by operating activities, or other financial measures prepared in accordance with GAAP. Reconciliation to the GAAP equivalent of these non-GAAP measures are contained in tabular form on the attached unaudited financial statements.

Forward-Looking Statements
This shareholder letter contains certain forward-looking statements within the meaning of the federal
securities laws, including statements regarding global paid net additions; churn; seasonality; distribution of net adds across quarters; full-year operating margin target; future content offerings; product tests; revenue impact of product changes; future capital raises; reliance on public markets for cash needs; impact of competition; global streaming paid memberships and growth; consolidated revenue, revenue growth, operating income, operating margin, net income, and earnings per share; and peak free cash flow. The forward-looking statements in this letter are subject to risks and uncertainties that could cause actual results and events to differ, including, without limitation: our ability to attract new members and retain existing members; our ability to compete effectively; maintenance and expansion of device platforms for streaming; fluctuations in consumer usage of our service; service disruptions; production risks; actions of Internet Service Providers; and, competition, including consumer adoption of different modes of viewing in-home filmed entertainment. A detailed discussion of these and other risks and uncertainties that could cause actual results and events to differ materially from such forward-looking statements is included in our filings with the Securities and Exchange Commission, including our Annual Report on Form 10-K, filed with the Securities and Exchange Commission (“SEC”) on January 29, 2019, as amended by Form 10-K/A, filed with the SEC on February 8, 2019. The Company provides internal forecast numbers. Investors should anticipate that actual performance will vary from these forecast numbers based on risks and uncertainties discussed above and in our Annual Report on Form 10-K, as amended by Form 10-K/A. We undertake no obligation to update forward-looking statements to reflect events or circumstances occurring after the date of this shareholder letter.














nflxlogo2015a221.jpg
10

Netflix, Inc.
Consolidated Statements of Operations
(unaudited)
(in thousands, except per share data)
 
Three Months EndedTwelve Months Ended
December 31,
2019		September 30,
2019		December 31,
2018		December 31,
2019		December 31,
2018
Revenues$5,467,434  $5,244,905  $4,186,841  $20,156,447  $15,794,341  
Cost of revenues
3,466,023  3,097,919  2,733,400  12,440,213  9,967,538  
Marketing
878,937  553,797  730,355  2,652,462  2,369,469  
Technology and development
409,376  379,776  331,789  1,545,149  1,221,814  
General and administrative
254,586  233,174  175,530  914,369  630,294  
Operating income458,512  980,239  215,767  2,604,254  1,605,226  
Other income (expense):
Interest expense(177,801) (160,660) (128,807) (626,023) (420,493) 
Interest and other income (expense)(131,378) 192,744  32,436  84,000  41,725  
Income before income taxes149,333  1,012,323  119,396  2,062,231  1,226,458  
Provision for (benefit from) income taxes(437,637) 347,079  (14,538) 195,315  15,216  
Net income$586,970  $665,244  $133,934  $1,866,916  $1,211,242  
Earnings per share:
Basic$1.34  $1.52  $0.31  $4.26  $2.78  
Diluted$1.30  $1.47  $0.30  $4.13  $2.68  
Weighted-average common shares outstanding:
Basic438,547  438,090  436,385  437,799  435,374  
Diluted451,367  451,552  451,116  451,765  451,244  


nflxlogo2015a221.jpg
11

Netflix, Inc.
Consolidated Balance Sheets
(unaudited)
(in thousands)
 
As of
December 31,
2019		December 31,
2018
Assets
Current assets:
Cash and cash equivalents$5,018,437  $3,794,483  
Current content assets, net—  5,151,186  
Other current assets1,160,067  748,466  
Total current assets6,178,504  9,694,135  
Non-current content assets, net*24,504,567  14,951,141  
Property and equipment, net565,221  418,281  
Other non-current assets*2,727,420  910,843  
Total assets$33,975,712  $25,974,400  
Liabilities and Stockholders' Equity
Current liabilities:
Current content liabilities*$4,413,561  $4,681,562  
Accounts payable674,347  562,985  
Accrued expenses and other liabilities*843,043  481,874  
Deferred revenue924,745  760,899  
Total current liabilities6,855,696  6,487,320  
Non-current content liabilities3,334,323  3,759,026  
Long-term debt14,759,260  10,360,058  
Other non-current liabilities1,444,276  129,231  
Total liabilities26,393,555  20,735,635  
Stockholders' equity:
Common stock2,793,929  2,315,988  
Accumulated other comprehensive loss(23,521) (19,582) 
Retained earnings4,811,749  2,942,359  
Total stockholders' equity7,582,157  5,238,765  
Total liabilities and stockholders' equity$33,975,712  $25,974,400  
*Certain prior period amounts have been reclassified to conform to the current period presentation. DVD content assets have been reclassified from "Non-current content assets, net" to "Other non-current assets" and DVD content liabilities have been reclassified from "Current content liabilities" to "Accrued expenses and other liabilities".
 

nflxlogo2015a221.jpg
12

Netflix, Inc.
Consolidated Statements of Cash Flows
(unaudited)
(in thousands)
Three Months EndedTwelve Months Ended
December 31,
2019		September 30,
2019		December 31,
2018		December 31,
2019		December 31,
2018
Cash flows from operating activities:
Net income$586,970  $665,244  $133,934  $1,866,916  $1,211,242  
Adjustments to reconcile net income to net cash used in operating activities:
Additions to streaming content assets(3,945,542) (3,648,292) (3,784,252) (13,916,683) (13,043,437) 
Change in streaming content liabilities(571,351) (95,548) 266,653  (694,011) 999,880  
Amortization of streaming content assets2,579,669  2,279,977  2,053,660  9,216,247  7,532,088  
Depreciation and amortization of property, equipment and intangibles27,818  26,704  23,219  103,579  83,157  
Stock-based compensation expense100,066  100,262  88,714  405,376  320,657  
Other non-cash items*63,893  57,934  18,301  228,230  81,640  
Foreign currency remeasurement loss (gain) on long-term debt122,100  (171,360) (21,953) (45,576) (73,953) 
Deferred taxes(188,694) 52,105  (14,479) (94,443) (85,520) 
Changes in operating assets and liabilities:
Other current assets(195,951) 145  (88,359) (252,113) (200,192) 
Accounts payable230,847  (7,643) 121,831  96,063  199,198  
Accrued expenses and other liabilities(234,036) 260,872  (49,776) 157,778  150,422  
Deferred revenue9,239  22,729  44,176  163,846  142,277  
Other non-current assets and liabilities(47,003) (44,923) (26,741) (122,531) 2,062  
Net cash used in operating activities(1,461,975) (501,794) (1,235,072) (2,887,322) (2,680,479) 
Cash flows from investing activities:
Purchases of property and equipment(107,737) (45,333) (70,120) (253,035) (173,946) 
Change in other assets*(99,834) (4,021) (10,238) (134,029) (165,174) 
Net cash used in investing activities(207,571) (49,354) (80,358) (387,064) (339,120) 
Cash flows from financing activities:
Proceeds from issuance of debt2,226,110  —  2,061,852  4,469,306  3,961,852  
Debt issuance costs(17,942) —  (18,879) (36,134) (35,871) 
Proceeds from issuance of common stock15,633  11,989  11,450  72,490  124,502  
Other financing activities—  —  (559) —  (1,956) 
Net cash provided by financing activities2,223,801  11,989  2,053,864  4,505,662  4,048,527  
Effect of exchange rate changes on cash, cash equivalents, and restricted cash 29,810  (29,325) (4,957) 469  (39,682) 
Net increase (decrease) in cash, cash equivalents, and restricted cash 584,065  (568,484) 733,477  1,231,745  989,246  
Cash, cash equivalents, and restricted cash at beginning of period 4,459,721  5,028,205  3,078,564  3,812,041  2,822,795  
Cash, cash equivalents, and restricted cash at end of period $5,043,786  $4,459,721  $3,812,041  $5,043,786  $3,812,041  
Three Months EndedTwelve Months Ended
December 31,
2019		September 30,
2019		December 31,
2018		December 31,
2019		December 31,
2018
Non-GAAP free cash flow reconciliation:
Net cash used in operating activities$(1,461,975) $(501,794) $(1,235,072) $(2,887,322) $(2,680,479) 
Purchases of property and equipment(107,737) (45,333) (70,120) (253,035) (173,946) 
Change in other assets(99,834) (4,021) (10,238) (134,029) (165,174) 
Non-GAAP free cash flow$(1,669,546) $(551,148) $(1,315,430) $(3,274,386) $(3,019,599) 
*Certain prior period amounts have been reclassified to conform to the current period presentation. The amortization of DVD content assets has been reclassified into "Other non-cash items" within "Cash flows from operating activities". In addition, cash flows from the acquisition of DVD content assets have been reclassified into "Change in other assets" within "Cash flows from investing activities".

nflxlogo2015a221.jpg
13

Netflix, Inc.
Regional Information
(unaudited)
(in thousands)
As of / Three Months EndedAs of/ Twelve Months Ended
December 31,
2019		September 30,
2019		December 31,
2018		December 31,
2019		December 31,
2018
UCAN Streaming
Revenues$2,671,908  $2,621,250  $2,160,979  $10,051,208  $8,281,532  
Paid memberships at end of period67,662  67,114  64,757  67,662  64,757  
Paid net membership additions548  613  1,747  2,905  6,335  
Average number of paying memberships67,388  66,808  63,884  66,615  61,845  
Average monthly revenue per paying streaming membership$13.22  $13.08  $11.28  $12.57  $11.16  
EMEA Streaming
Revenues$1,562,561  $1,428,040  $1,096,812  $5,543,067  $3,963,707  
Paid memberships at end of period51,778  47,355  37,818  51,778  37,818  
Paid net membership additions4,423  3,126  3,982  13,960  11,814  
Average number of paying memberships49,567  45,792  35,827  44,731  31,601  
Average monthly revenue per paying streaming membership$10.51  $10.40  $10.20  $10.33  $10.45  
LATAM Streaming
Revenues$746,392  $741,434  $567,137  $2,795,434  $2,237,697  
Paid memberships at end of period31,417  29,380  26,077  31,417  26,077  
Paid net membership additions2,037  1,490  1,962  5,340  6,360  
Average number of paying memberships30,399  28,635  25,096  28,391  22,767  
Average monthly revenue per paying streaming membership$8.18  $8.63  $7.53  $8.21  $8.19  
APAC Streaming
Revenues$418,121  $382,304  $276,756  $1,469,521  $945,816  
Paid memberships at end of period16,233  14,485  10,607  16,233  10,607  
Paid net membership additions1,748  1,543  1,146  5,626  4,106  
Average number of paying memberships15,359  13,714  10,034  13,247  8,446  
Average monthly revenue per paying streaming membership$9.07  $9.29  $9.19  $9.24  $9.33  
Total Streaming
Revenues$5,398,982  $5,173,028  $4,101,684  $19,859,230  $15,428,752  
Paid memberships at end of period167,090  158,334  139,259  167,090  139,259  
Paid net membership additions8,756  6,772  8,837  27,831  28,615  
Average number of paying memberships162,712  154,948  134,841  152,984  124,658  
Average monthly revenue per paying streaming membership$11.06  $11.13  $10.14  $10.82  $10.31  

nflxlogo2015a221.jpg
14

Netflix, Inc.
Non-GAAP Information
(unaudited)
(in thousands)

December 31,
2018		March 31,
2019		June 30,
2019		September 30,
2019		December 31,
2019
Non-GAAP Adjusted EBITDA reconciliation:
GAAP net income$133,934  $344,052  $270,650  $665,244  $586,970  
Add:
Other expense (income)96,371  59,425  205,503  (32,084) 309,179  
Provision for (benefit from) income taxes(14,538) 55,607  230,266  347,079  (437,637) 
Depreciation and amortization of property, equipment and intangibles23,219  23,561  25,496  26,704  27,818  
Stock-based compensation expense88,714  101,200  103,848  100,262  100,066  
Adjusted EBITDA$327,700  $583,845  $835,763  $1,107,205  $586,396  

nflxlogo2015a221.jpg
15

Netflix, Inc.
Appendix:
Domestic Streaming, International Streaming and DVD Information
(unaudited)
(in thousands)
As of / Three Months EndedAs of/ Twelve Months Ended
December 31,
2019		September 30,
2019		December 31,
2018		December 31,
2019		December 31,
2018
Domestic Streaming
Paid memberships at end of period61,043  60,620  58,486  61,043  58,486  
Paid net membership additions423  517  1,529  2,557  5,676  
Revenues$2,457,663  $2,412,598  $1,996,092  $9,243,005  $7,646,647  
Cost of revenues1,321,283  1,210,105  1,093,446  4,867,343  4,038,394  
Marketing379,597  211,793  312,739  1,063,042  1,025,351  
Contribution profit756,783  990,700  589,907  3,312,620  2,582,902  
International Streaming
Paid memberships at end of period106,047  97,714  80,773  106,047  80,773  
Paid net membership additions8,333  6,255  7,308  25,274  22,939  
Revenues$2,941,319  $2,760,430  $2,105,592  $10,616,225  $7,782,105  
Cost of revenues2,113,631  1,860,021  1,606,275  7,449,663  5,776,047  
Marketing499,340  342,004  417,616  1,589,420  1,344,118  
Contribution profit 328,348  558,405  81,701  1,577,142  661,940  
Domestic DVD
Paid memberships at end of period2,153  2,276  2,706  2,153  2,706  
Revenues$68,452  $71,877  $85,157  $297,217  $365,589  
Cost of revenues31,109  27,793  33,679  123,207  153,097  
Contribution profit37,343  44,084  51,478  174,010  212,492  
Consolidated
Revenues$5,467,434  $5,244,905  $4,186,841  $20,156,447  $15,794,341  
Cost of revenues3,466,023  3,097,919  2,733,400  12,440,213  9,967,538  
Marketing878,937  553,797  730,355  2,652,462  2,369,469  
Contribution profit1,122,474  1,593,189  723,086  5,063,772  3,457,334  
Other operating expenses663,962  612,950  507,319  2,459,518  1,852,108  
Operating income458,512  980,239  215,767  2,604,254  1,605,226  
Other income (expense)(309,179) 32,084  (96,371) (542,023) (378,768) 
Provision for (benefit from) income taxes(437,637) 347,079  (14,538) 195,315  15,216  
Net income$586,970  $665,244  $133,934  $1,866,916  $1,211,242  

nflxlogo2015a221.jpg
16