Exhibit 12 to 2009 10-K

CONVERGYS CORPORATION

Computation of Ratio of Earnings to Combined Fixed Charges and Preferred Dividends

(Amounts in millions)

	For the Twelve Months Ended Dec. 31, 2009			For the Twelve Months Ended Dec. 31, 2008			For the Twelve Months Ended Dec. 31, 2007			For the Twelve Months Ended Dec. 31, 2006			For the Twelve Months Ended Dec. 31, 2005
Earnings:
Income before income taxes, extraordinary charges and cumulative effect of change in accounting principle	$	(117.6	)	$	(163.9	)	$	245.6		$	244.6		$	213.4
Adjustment for undistributed (income)/losses of partnerships, net of distributions		(1.3	)		3.5			(5.5	)		(6.0	)		(8.9	)
Interest expense		28.9			22.6			17.5			22.8			21.2
Portion of rental expense deemed interest		30.9			28.5			28.8			28.7			33.0
Total earnings	$	(59.1	)	$	(109.3	)	$	286.4		$	290.1		$	258.7
Fixed Charges:
Interest expense	$	28.9		$	22.6		$	17.5		$	22.8		$	21.2
Portion of rental expense deemed interest		30.9			28.5			28.8			28.7			33.0
Total fixed charges	$	59.8		$	51.1		$	46.3		$	51.5		$	54.2
Preferred dividends:
Preferred dividends		—			—			—			—			—
Combined fixed charges and preferred dividends	$	59.8		$	51.1		$	46.3		$	51.5		$	54.2
Ratio of Earnings to Fixed Charges		(0.99	)		(2.14	)		6.19			5.63			4.77
Ratio of Earnings to Combined Fixed Charges and Preferred Dividends		(0.99	)		(2.14	)		6.19			5.63			4.77