Exhibit 12 - Ratio of Earnings to Fixed Charges

CONVERGYS CORPORATION

Computation of Ratio of Earnings to Combined Fixed Charges and Preferred Dividends

(Amounts in millions)

		For the Twelve Months Ended		For the Twelve Months Ended		For the Twelve Months Ended		For the Twelve Months Ended		For the Twelve Months Ended
		12/31/2017		12/31/2016		12/31/2015		12/31/2014		12/31/2013
	Income from Continuing Operations, net of tax		$121.4		$133.0		$168.4		$116.5		$58.5
	Income tax expense	58.4		52.9		8.6		12.8		72.5
	Interest expense	18.3		18.1		18.2		19.3		11.5
	Portion of rental expense deemed interest	47.8		45.0		43.1		41.7		27.0
	Total earnings		$245.9		$249.0		$238.3		$190.3		$169.5
Fixed Charges:
	Interest expense		$18.3		$18.1		$18.2		$19.3		$11.5
	Portion of rental expense deemed interest	47.8		45.0		43.1		41.7		27.0
	Total fixed charges		$66.1		$63.1		$61.3		$61.0		$38.5
Ratio of Earnings to Fixed Charges		3.7		3.9		3.9		3.1		4.4