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Industry Segments and Geographic Operations (Schedule Of Business Segment Information) (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Revenues $ 751.8 $ 741.6 $ 716.7 $ 740.5 $ 763.9 $ 749.5 $ 736.4 $ 605.7 $ 2,950.6 $ 2,855.5 $ 2,046.1
Depreciation                 141.5 142.9 85.5
Amortization                 27.0 24.7 5.3
Restructuring charges                 7.2 1.7 5.4
Asset impairment                 0.0 (1.6) 1.5
Operating income (loss) 61.1 [1] $ 47.8 $ 36.3 $ 49.2 49.9 [2] $ 42.0 $ 36.9 $ 22.0 194.4 150.8 137.4
Assets 2,358.1       2,416.1       2,358.1 2,416.1  
Long-Lived Assets 1,534.7       1,632.4       1,534.7 1,632.4  
North America [Member]                      
Revenues                 2,321.6 2,320.3 1,860.8
Long-Lived Assets 977.9       1,038.1       977.9 1,038.1  
Non-US [Member]                      
Revenues                 629.0 535.2 $ 185.3
Long-Lived Assets 556.8       594.3       $ 556.8 $ 594.3  
Customer Concentration Risk [Member] | Sales Revenue, Services, Net [Member]                      
Concentration risk percent                 21.30% 23.70% 33.40%
Accounts Receivable, Net $ 84.0       $ 92.4       $ 84.0 $ 92.4  
Comcast [Member] | Customer Concentration Risk [Member] | Sales Revenue, Services, Net [Member]                      
Concentration risk percent                     12.40%
[1] Fourth quarter 2015 includes a decrease in operating income of $13.4 resulting from $3.5 of integration related expenses associated with Convergys’ acquisition of Stream, $3.6 of depreciation expense resulting from the fair value write-up of property and equipment acquired from Stream, and $6.3 of amortization expense related to acquired intangible assets. Fourth quarter 2015 also includes $1.9 of tax expense for a change in estimate between tax previously accrued for the repatriation of foreign earnings and the revised estimates as of December 31, 2015.
[2] Fourth quarter 2014 includes a decrease in operating income of $16.7 resulting from $2.2 of integration related expenses associated with Convergys’ acquisition of Stream, $1.7 of pension settlement charge, $5.6 of depreciation expense resulting from the fair value write-up of property and equipment acquired from Stream, and $7.2 of amortization expense related to acquired intangible assets. Fourth quarter 2014 also includes $4.5 of tax benefit for a change in estimate between tax previously accrued for the repatriation of foreign earnings and the revised estimates as of December 31, 2014.