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Quarterly Financial Information (Unaudited) (Tables)
 12 Months Ended
Dec. 31, 2015
Quarterly Financial Information Disclosure [Abstract]  
Schedule of Quarterly Financial Information
 
1st
Quarter
 
2nd
Quarter
 
3rd
Quarter
 
4th
Quarter (a)
 
Total
2015:
 
 
 
 
 
 
 
 
 
Revenues
$
740.5

 
$
716.7

 
$
741.6

 
$
751.8

  
$
2,950.6

Operating Income
49.2

 
36.3

 
47.8

 
61.1

 
194.4

Income from Continued Operations, net of tax
39.3

 
29.0

 
57.6

 
42.6

 
168.4

Income from Discontinued Operations, net of tax
0.1

 
—

 
0.5

 
—

 
0.6

Net Income
39.4

 
29.0

 
58.1

 
42.6

 
169.0

Basic Earnings Per Common Share:
 
 
 
 
 
 
 
 
 
Continuing Operations
$
0.40

 
$
0.29

 
$
0.59

 
$
0.44

 
$
1.72

Discontinued Operations
—

 
—

 
—

 
—

  
0.01

Basic Earnings Per Common Share
$
0.40

 
$
0.29

 
$
0.59

 
$
0.44

 
$
1.73

Diluted Earnings Per Common Share
 
 
 
 
 
 
 
 
 
Continuing Operations
$
0.37

 
$
0.28

 
$
0.55

 
$
0.41

 
$
1.60

Discontinued Operations
—

 
—

 
0.01

 
—

  
0.01

Diluted Earnings Per Common Share
$
0.37

 
$
0.28

 
$
0.56

 
$
0.41

 
$
1.61

 
 
1st
Quarter
 
2nd
Quarter
 
3rd
Quarter
 
4th
Quarter (b)
 
Total
2014:
 
 
 
 
 
 
 
 
 
Revenues
$
605.7

  
$
736.4

  
$
749.5

  
$
763.9

  
$
2,855.5

Operating Income
22.0

  
36.9

 
42.0

  
49.9

 
150.8

Income from Continued Operations, net of tax
13.7

  
24.9

 
30.0

  
48.0

 
116.5

Income (loss) from Discontinued Operations, net of tax
0.5

 
(0.2
)
 
2.8

 
0.4

 
3.5

Net Income
14.2

 
24.7

 
32.8

 
48.4

 
120.0

Basic Earnings Per Common Share:
 
 
 
 
 
 
 
 
 
Continuing Operations
$
0.14

  
$
0.25

  
$
0.30

  
$
0.48

 
$
1.16

Discontinued Operations
—

 
—

 
0.03

 
—

  
0.03

Basic Earnings Per Common Share
$
0.14

  
$
0.25

 
$
0.33

 
$
0.48

  
$
1.19

Diluted Earnings Per Common Share
 
 
 
 
 
 
 
 
 
Continuing Operations
$
0.13

  
$
0.23

  
$
0.28

  
$
0.46

 
$
1.10

Discontinued Operations
—

 
—

 
0.03

 
—

  
0.03

Basic Earnings Per Common Share
$
0.13

  
$
0.23

 
$
0.31

 
$
0.46

  
$
1.13



(a) Fourth quarter 2015 includes a decrease in operating income of $13.4 resulting from $3.5 of integration related expenses associated with Convergys’ acquisition of Stream, $3.6 of depreciation expense resulting from the fair value write-up of property and equipment acquired from Stream, and $6.3 of amortization expense related to acquired intangible assets. Fourth quarter 2015 also includes $1.9 of tax expense for a change in estimate between tax previously accrued for the repatriation of foreign earnings and the revised estimates as of December 31, 2015.

(b) Fourth quarter 2014 includes a decrease in operating income of $16.7 resulting from $2.2 of integration related expenses associated with Convergys’ acquisition of Stream, $1.7 of pension settlement charge, $5.6 of depreciation expense resulting from the fair value write-up of property and equipment acquired from Stream, and $7.2 of amortization expense related to acquired intangible assets. Fourth quarter 2014 also includes $4.5 of tax benefit for a change in estimate between tax previously accrued for the repatriation of foreign earnings and the revised estimates as of December 31, 2014.