EX-21 4 cvg123112ex21.htm EXHIBIT 21 CVG 12.31.12 EX 21


Exhibit 21 to 2012 10-K
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Convergys Corporation Direct and Indirect Subsidiaries
As of 12/31/2012
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Entity Name
 
 
 
 
 
 
 
 
 
 
 
 
 
Jurisdiction
Convergys Corporation
 
 
 
 
 
 
 
 
 
 
 
Ohio
 
Asset Ohio Fourth Street LLC
 
 
 
 
 
 
Ohio
 
Convergys Software Service (Beijing) Ltd.
 
 
 
 
 
 
Peoples Republic of China
 
Convergys Government Solutions LLC
 
 
 
 
 
 
Ohio
 
Convergys Customer Management Group Inc.
 
 
 
 
 
 
Ohio
 
 
Convergys Customer Management Australia Pty Ltd.
 
Australia
 
 
Convergys Customer Management Colombia S.A.S
 
 
Colombia
 
 
Convergys Cyprus Limited
 
 
 
 
 
 
 
Cyprus
 
 
 
Nodisko Trading Limited
 
 
 
Cyprus
 
 
 
 
Rosas Limited
 
Cyprus
 
 
Convergys EC Inc.
 
 
 
 
 
 
Ohio
 
 
Convergys Funding Inc.
 
Kentucky
 
 
Convergys Customer Management International Inc.
 
Ohio
 
 
 
Convergys Customer Management Group Canada Holdings Inc. (99.84%)
Delaware
 
 
 
 
CCM Limited Partner ULC
Nova Scotia, Canada
 
 
 
 
 
Convergys CMG Canada Limited Partnership (99% LP)
Manitoba, Canada
 
 
 
 
 
Convergys New Brunswick, Inc.
New Brunswick, Canada
 
 
 
 
 
 
Convergys CMG Canada Limited Partnership (1% GP)
Manitoba, Canada
 
 
 
 
Convergys Customer Management Delaware LLC
Delaware
 
 
 
Convergys Services Denmark ApS
Denmark
 
 
 
Convergys Korea Limited (51%)
Korea
 
 
 
Convergys Customer Management Mexico S. de R.L. de C.V. (1%)
Mexico
 
 
 
Convergys Mexico S. de R. L. de C. V. (0.03%)
Mexico
 
 
 
Convergys Customer Management Netherlands B.V.
Netherlands
 
 
 
Convergys CMG UK Limited
United Kingdom
 
 
 
PT Convergys Customer Management Indonesia (1%)
Indonesia
 
 
Convergys International B.V.
 
 
 
 
 
 
 
 
Netherlands
 
 
 
Convergys Philippines Services Corporation
 
 
 
 
 
Philippines
 
 
 
 
Convergys Singapore Holdings Pte. Ltd.
 
 
 
 
 
Singapore
 
 
 
Intervoice, LLC (30%)
 
 
 
 
 
Texas
 
 
Encore Receivable Management, Inc.
 
 
 
 
 
 
Kansas
 
 
Convergys India Services Private Limited
 
 
 
 
 
 
 
India
 
 
 
Convergys International Solutions (Mauritius) Limited
 
 
Mauritius
 
 
Convergys CMG Insurance Services LLC
 
 
 
Ohio
 
 
Convergys Learning Solutions LLC
 
 
 
 
 
 
 
Delaware
 
 
 
DigitalThink (India) Pvt. Ltd.
 
 
 
 
 
 
 
India
 
 
 
 
Convergys Customer Management Group Canada Holding Inc. (0.16%)
Delaware
 
 
Convergys Customer Management Mexico S. de R.L. de C.V. (99%)
 
Mexico
 
 
Convergys Mexico S. de R. L. de C. V. (99.97%)
 
 
 
 
Mexico
 
 
Convergys Employee Care Puerto Rico, LLC
 
 
 
 
 
 
Puerto Rico





 
 
Convergys Singapore Operations Pte. Ltd.
Singapore
 
 
Intervoice, LLC (70%)
 
 
 
 
 
 
 
 
 
 
Texas
 
 
 
Edify LLC
 
 
 
 
 
 
 
 
 
 
Delaware
 
 
 
Edify Holding Company, Inc.
 
 
 
 
 
 
 
Delaware
 
 
 
Intervoice-Brite Inc.
 
 
 
 
 
 
 
 
 
 
Texas
 
 
 
Intervoice GP, Inc.
 
 
 
 
 
 
 
 
 
 
Nevada
 
 
 
 
 
Intervoice Limited Partnership (1%)
 
 
 
 
 
Nevada
 
 
 
Intervoice LP, Inc.
 
 
 
 
 
 
 
 
 
Nevada
 
 
 
 
 
Intervoice Limited Partnership (99%)
 
 
 
 
Nevada
 
 
 
Intervoice Acquisition Subsidiary II, Inc.
 
 
 
 
 
 
Nevada
 
 
 
Intervoice Acquisition Subsidiary, Inc.
 
 
 
 
 
 
Nevada
 
 
 
 
 
Intervoice Colombia Ltda. (6%)
 
 
 
 
 
Colombia
 
 
 
 
 
Intervoice do Brasil Comerico Servicos e Partipacoes Ltda. (0.1%)
Brazil
 
 
 
Intervoice Colombia Ltda. (94%)
 
 
 
 
 
 
 
Colombia
 
 
 
Intervoice de Brasil Comerico Services e Partipacoes Ltda. (99.9%)
 
Brazil
 
 
 
Intervoice Services, Inc.
 
 
 
 
 
 
Texas
 
 
 
Brite Voice Systems, LLC
 
 
 
 
 
 
Kansas
 
 
 
 
 
Intervoice Pte Ltd.
 
 
 
 
 
 
Singapore
 
 
 
 
 
Intervoice Brite (Pty) Ltd.
 
 
 
 
 
South Africa
 
 
 
 
 
BVSI, Inc.
 
 
 
 
 
Delaware
 
 
 
 
 
Intervoice Limited
 
 
 
 
 
 
United Kingdom
 
 
 
 
 
 
Intervoice GmbH
 
 
 
 
 
 
 
Germany
 
 
PT Convergys Customer Management Indonesia (99%)
 
 
Indonesia
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• All subsidiaries conduct business under their legal name.