EX-99.1 2 q1fy18mda.htm EXHIBIT 99.1 Exhibit







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MANAGEMENT’S
DISCUSSION AND ANALYSIS

Q1 2018






January 31, 2018

Basis of Presentation
This Management’s Discussion and Analysis of the Financial Position and Results of Operations (MD&A) is the responsibility of management and has been reviewed and approved by the Board of Directors. This MD&A has been prepared in accordance with the requirements of the Canadian Securities Administrators. The Board of Directors is ultimately responsible for reviewing and approving the MD&A. The Board of Directors carries out this responsibility mainly through its Audit and Risk Management Committee, which is appointed by the Board of Directors and is comprised entirely of independent and financially literate directors.
Throughout this document, CGI Group Inc. is referred to as “CGI”, “we”, “our” or “Company”. This MD&A provides information management believes is relevant to an assessment and understanding of the consolidated results of operations and financial condition of the Company. This document should be read in conjunction with the interim condensed consolidated financial statements and the notes thereto for the three months ended December 31, 2017 and 2016. CGI’s accounting policies are in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB). All dollar amounts are in Canadian dollars unless otherwise noted.

Materiality of Disclosures
This MD&A includes information we believe is material to investors. We consider something to be material if it results in, or would reasonably be expected to result in, a significant change in the market price or value of our shares, or if it is likely that a reasonable investor would consider the information to be important in making an investment decision.

Forward-Looking Statements
All statements in this MD&A that do not directly and exclusively relate to historical facts constitute “forward-looking statements” within the meaning of Section 27A of the United States Securities Act of 1933 and Section 21E of the United States Securities Exchange Act of 1934, as amended, and are “forward-looking information” within the meaning of Canadian securities laws. These statements and this information represent CGI’s intentions, plans, expectations and beliefs, and are subject to risks, uncertainties and other factors, of which many are beyond the control of the Company. These factors could cause actual results to differ materially from such forward-looking statements or forward-looking information. These factors include but are not restricted to: the timing and size of new contracts; acquisitions and other corporate developments; the ability to attract and retain qualified employees; market competition in the rapidly evolving information technology industry; general economic and business conditions; foreign exchange and other risks identified or incorporated by reference in this MD&A and in other public disclosure documents filed with the Canadian securities regulators (on SEDAR at www.sedar.com) and the U.S. Securities and Exchange Commission (on EDGAR at www.sec.gov), as well as assumptions regarding the foregoing. The words “believe”, “estimate”, “expect”, “intend”, “anticipate”, “foresee”, “plan”, and similar expressions and variations thereof, identify certain of such forward-looking statements or forward-looking information, which speak only as of the date on which they are made. In particular, statements relating to future performance are forward-looking statements and forward-looking information. CGI disclaims any intention or obligation to publicly update or revise any forward-looking statements or forward-looking information, whether as a result of new information, future events or otherwise, except as required by applicable law. Readers are cautioned not to place undue reliance on these forward-looking statements or on this forward-looking information. You will find more information about the risks that could cause our actual results to differ significantly from our current expectations in section 8 – Risk Environment.


    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
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Non-GAAP and Key Performance Measures
The reader should note that the Company reports its financial results in accordance with IFRS. However, we use a combination of financial measures, ratios, and non-GAAP measures to assess our Company’s performance. The non-GAAP measures used in this MD&A do not have any standardized meaning prescribed by IFRS and are therefore unlikely to be comparable to similar measures presented by other issuers. These measures should be considered as supplemental in nature and not as a substitute for the related financial information prepared in accordance with IFRS.
The table below summarizes our non-GAAP measures and most relevant key performance measures:
 
 
 
Profitability
Adjusted EBIT (non-GAAP) – is a measure of earnings excluding acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense. Management believes this measure is useful to investors as it best reflects the performance of its activities and allows for better comparability from period to period as well as to trend analysis. A reconciliation of the adjusted EBIT to its closest IFRS measure can be found in section 3.7 of the present document.
 
Net earnings – is a measure of earnings generated for shareholders.
 
Diluted earnings per share (diluted EPS) – is a measure of earnings generated for shareholders on a per share basis, assuming all dilutive elements are exercised.
 
Net earnings excluding specific items (non-GAAP) – is a measure of net earnings excluding acquisition-related and integration costs, restructuring costs and tax adjustments. Management believes this measure is useful to investors as it best reflects the Company's performance and allows for better comparability from period to period as well as to trend analysis. A reconciliation of the net earnings excluding specific items to its closest IFRS measure can be found in section 3.8.3. of the present document.
 
Basic and diluted earnings per share excluding specific items (non-GAAP) – is defined as the net earnings excluding specific items (non-GAAP) on a per share basis. Management believes that this measure is useful to investors as it best reflects the Company's performance on a per share basis and allows for better comparability from period to period. The basic and diluted earnings per share reported in accordance with IFRS can be found in section 3.8 of the present document while the basic and diluted earnings per share excluding specific items can be found in section 3.8.3 of the present document.
 
 
 
 
 
 
Liquidity
Cash provided by operating activities – is a measure of cash generated from managing our day-to-day business operations. We believe strong operating cash flow is indicative of financial flexibility, allowing us to execute our Company's strategy. 

 
Days sales outstanding (DSO) (non-GAAP) – is the average number of days needed to convert our trade receivables and work in progress into cash. DSO is obtained by subtracting deferred revenue from trade accounts receivable and work in progress; the result is divided by the quarter’s revenue over 90 days. Deferred revenue is net of the fair value adjustments on revenue-generating contracts established upon a business combination. Management tracks this metric closely to ensure timely collection and healthy liquidity, and is committed to a DSO target of 45 days or less. We believe this measure is useful to investors as it demonstrates the Company's ability to timely convert its trade receivables and work in progress into cash.
 
 
 



    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
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Growth
Constant currency growth (non-GAAP) – is a measure of revenue growth before foreign currency impacts. This growth is calculated by translating current period results in local currency using the conversion rates in the equivalent period from the prior year. Management believes that it is helpful to adjust revenue to exclude the impact of currency fluctuations to facilitate period-to-period comparisons of business performance. We believe that this measure is useful to investors for the same reason.
 
Backlog (non-GAAP) – includes new contract wins, extensions and renewals (bookings (non-GAAP)), partially offset by the backlog consumed during the period as a result of client work performed and adjustments related to the volume, cancellation and the impact of foreign currencies to our existing contracts. Backlog incorporates estimates from management that are subject to change. Management tracks this measure as it is a key indicator of management's best estimate of revenue to be realized in the future and believes that this measure is useful to investors for the same reason.
 
Book-to-bill ratio (non-GAAP) – is a measure of the proportion of the value of our bookings to our revenue in the period. This metric allows management to monitor the Company’s business development efforts to ensure we grow our backlog and our business over time and management believes that this measure is useful to investors for the same reason. Management remains committed to maintaining a target ratio greater than 100% over a trailing twelve-month period. Management believes that a longer period is a more representative measure as the services and contract type, size and timing of bookings could cause this measurement to fluctuate significantly if taken for only a three-month period.
 
 
 
Capital Structure
Net debt (non-GAAP) – is obtained by subtracting from our debt our cash and cash equivalents, short-term investments, long-term investments and fair value of foreign currency derivative financial instruments related to debt. Management uses the net debt metric to monitor the Company's financial leverage. We believe that this metric is useful to investors as it provides insight into our financial strength. A reconciliation of net debt to its closest IFRS measure can be found in section 4.5 of the present document.
 
Net debt to capitalization ratio (non-GAAP) – is a measure of our level of financial leverage and is obtained by dividing the net debt by the sum of shareholder's equity and debt. Management uses the net debt to capitalization ratio to monitor the proportion of debt versus capital used to finance our operations and to assess the Company's financial strength. We believe that this metric is useful to investors for the same reasons.
 
Return on equity (ROE) (non-GAAP) – is a measure of the rate of return on the ownership interest of our shareholders and is calculated as the proportion of net earnings for the last 12 months over the last four quarters' average equity. Management looks at ROE to measure its efficiency at generating net earnings for the Company’s shareholders and how well the Company uses the invested funds to generate net earnings growth. We believe that this measure is useful to investors for the same reasons.
 
Return on invested capital (ROIC) (non-GAAP) – is a measure of the Company’s efficiency at allocating the capital under its control to profitable investments and is calculated as the proportion of the net earnings excluding net finance costs after-tax for the last 12 months, over the last four quarters' average invested capital, which is defined as the sum of equity and net debt. Management examines this ratio to assess how well it is using its funds to generate returns. We believe that this measure is useful to investors for the same reason.
 
 
 
Change in Reporting Segments
During our first quarter, we conducted an internal reorganization of our leadership. As a result, the Company is now managed through nine operating segments, namely:  Northern Europe (including Nordics, Baltics and Poland); Canada; France (including Luxembourg and Morocco) (France), United States of America (U.S.) Commercial and State Government; U.S. Federal; United Kingdom (U.K.); Eastern, Central and Southern Europe (primarily Netherlands and Germany) (ECS); Asia Pacific Global Delivery Centers of Excellence (India and Philippines); and Australia. The last two operating segments, which each have reported revenue, earnings and assets that are less than 10% of the Company's total revenue, earnings and assets, have

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
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been grouped together as Asia Pacific. This MD&A also includes the transfer of our Poland operations from ECS to Northern Europe. Prior year segmented results have been revised. Please refer to sections 3.4 and 3.6 of the present document and to note 10 of our interim condensed consolidated financial statements for additional information on our segments.

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
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MD&A Objectives and Contents

In this document, we:
Provide a narrative explanation of the interim condensed consolidated financial statements through the eyes of management;
Provide the context within which the interim condensed consolidated financial statements should be analyzed, by giving enhanced disclosure about the dynamics and trends of the Company’s business; and
Provide information to assist the reader in ascertaining the likelihood that past performance is indicative of future performance.
In order to achieve these objectives, this MD&A is presented in the following main sections:
Section
 
Contents
Pages
 
 
 
 
1.      Corporate Overview
 
A description of our business and how we generate revenue as well as the markets in which we operate.
 
 
 
 
 
 
 
1.1.     About CGI
 
 
1.2.     Vision and Strategy
 
 
1.3.     Competitive Environment
 
 
 
 
 
 
 
 
2.      Highlights and Key Performance Measures
 
A summary of key highlights during the quarter, the past eight quarters' key performance measures, and CGI’s stock performance.
 
 
 
 
 
 
2.1.     Q1 2018 Highlights
 
 
2.2.     Selected Quarterly Information & Key Performance Measures
 
 
 
 
2.4. Investments in Subsidiaries
 
 
 
 
 
 
 
 
3.      Financial Review
 
A discussion of year-over-year changes to financial results between the three months ended December 31, 2017 and 2016, describing the factors affecting revenue and adjusted EBIT on a consolidated and segment basis, and also by describing the factors affecting changes in the major expense categories. Also discussed are bookings broken down by contract type, service type, segment, and by vertical market.
 
 
 
 
 
 
 
3.1.     Bookings and Book-to-Bill Ratio
 
 
3.2.     Foreign Exchange
 
 
3.3.     Revenue Distribution
 
 
3.4.     Revenue by Segment
 
 
3.5.     Operating Expenses
 
 
3.6.     Adjusted EBIT by Segment
 
 
3.7.     Earnings Before Income Taxes
 
 
3.8.     Net Earnings and Earnings Per Share
 
 
 
 

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
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Section
 
Contents
Pages
 
 
 
 
4.      Liquidity
 
A discussion of changes in cash flows from operating, investing and financing activities. This section also describes the Company’s available capital resources, financial instruments, and off-balance sheet financing and guarantees. Measures of capital structure (net debt to capitalization ratio, ROE, and ROIC) and liquidity (DSO) are analyzed on a year-over-year basis.
 
 
 
 
 
 
 
4.1.     Consolidated Statements of Cash Flows
 
 
4.2.     Capital Resources
 
 
4.3.     Contractual Obligations
 
 
4.4.     Financial Instruments and Hedging Transactions
 
 
4.5.     Selected Measures of Capital Resources and Liquidity
 
 
4.6.     Off-Balance Sheet Financing and Guarantees
 
 
4.7.     Capability to Deliver Results
 
 
 
 
 
 
 
 
5.    Changes in Accounting Policies
 
A summary of the future accounting standard changes.
 
 
 
 
 
 
 
 
6.      Critical Accounting Estimates
 
A discussion of the critical accounting estimates made in the preparation of the interim condensed consolidated financial statements.
 
 
 
 
 
 
 
 
7.      Integrity of Disclosure
 
A discussion of the existence of appropriate information systems, procedures and controls to ensure that information used internally and disclosed externally is complete and reliable.
 
 
 
 
 
 
 
 
8.    Risk Environment
 
A discussion of the risks affecting our business activities and what may be the impact if these risks are realized.
 
 
 
 
 
 
 
8.1.    Risks and Uncertainties
 
 
8.2.    Legal Proceedings
 
 
 
 

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
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1.
Corporate Overview
 
 
 
 
 
 
 
 
 
 
 
 
1.1. ABOUT CGI
Founded in 1976 and headquartered in Montréal, Canada, CGI is among the largest independent Information Technology (IT) and business consulting services firms in the world. CGI delivers an end-to-end portfolio of capabilities, including high-end IT and business consulting, systems integration, and outsourcing. CGI’s Intellectual Property (IP) solutions, combined with in-depth industry expertise, a unique client proximity and best-fit global delivery network enable CGI to partner with clients around the world to accelerate results, transform their organizations, and drive competitive advantage. The Company employs approximately 72,500 professionals worldwide.
End-to-end services and solutions
CGI delivers end-to-end services that cover the full spectrum of technology delivery; from digital strategy and architecture to solution design, development, integration, implementation, and operations. Our portfolio encompasses:
High-end IT and business consulting and systems integration: CGI helps clients create their digital strategy and roadmap, adopting an agile, iterative approach that enables them to innovate, connect and rationalize legacy systems to deliver enterprise-wide change.
Outsourcing: Our clients entrust us with full or partial responsibility for their IT and business functions. In return, we deliver innovation, significant efficiency improvements, and cost savings. Typical services in an end-to-end engagement include: application development, integration and maintenance; technology infrastructure management; and business process services, such as collections and payroll management. Outsourcing contracts are long-term in nature, with a typical duration of five to ten or more years, allowing our clients to reinvest savings, further driving investments in their digital transformations.
Deep industry expertise
CGI has long standing and focused practices in all of its core industries, providing clients with a partner that is not only an expert in IT, but expert in their industries. This combination of business knowledge and digital technology expertise allows us to help our clients adapt with shifts in consumer and citizen expectations and market dynamics and, in the process, allows us to evolve the services and solutions we deliver within those industries.
Our targeted industries include: government, financial services, health, communication, utilities, oil & gas, manufacturing, retail & consumer services, transportation and post & logistics. While these represent our go-to-market industry targets, we group these industries into the following for reporting purposes: government; financial services; health; communications & utilities; and manufacturing, retail & distribution (MRD).
As the move toward digitalization continues across industries, CGI partners with clients to help guide them in becoming customer-centric digital organizations.
Digital IP solutions
CGI’s comprehensive portfolio of IP solutions supports our clients’ mission-critical business functions and accelerates their digital transformation. We offer more than 150 IP-based solutions for the industries we serve, as well as cross-industry solutions. These solutions include digital-enabling software applications, reusable frameworks and innovative delivery methodologies such as Software as a Service.
Applied innovation
CGI is a trusted partner with more than 40 years of experience in delivering innovative, client-inspired business services and solutions. Through our day-to-day project engagements as well as global programs and investments, CGI partners with clients to deliver practical innovations that are replicable, scalable, and deliver measurable results. We help develop, innovate and protect the technology that enables clients to achieve their digital transformation goals faster with reduced risk and enduring results.

    
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Quality processes
CGI clients expect consistency of service wherever and whenever they engage us. We have an outstanding track record of on-time, within-budget delivery as a result of our commitment to excellence and our robust governance model - the CGI Management Foundation. The CGI Management Foundation provides a common business language, frameworks and practices for managing all operations consistently across the globe, driving a focus on continuous improvement. We also invest in rigorous quality and service delivery standards (including ISO and Capability Maturity Model Integration (CMMI) certification programs), as well as a comprehensive Client Satisfaction Assessment Program, with signed client assessments, to ensure high satisfaction on an ongoing basis.
1.2. VISION AND STRATEGY
Our strategy has always been based on long-term fundamentals. For further details, please refer to section 1.2 of CGI's MD&A for the year ended September 30, 2017, which can be found on CGI's website at www.cgi.com and which was filed with the Canadian securities regulators on SEDAR at www.sedar.com and the U.S. Securities and Exchange Commission on EDGAR at www.sec.gov.
1.3. COMPETITIVE ENVIRONMENT
There have been no significant changes to our competitive environment since the end of Fiscal 2017. For further details, please refer to section 1.3 of CGI's MD&A for the year ended September 30, 2017 which can be found on CGI's website at www.cgi.com and which were filed with the Canadian securities regulators on SEDAR at www.sedar.com and the U.S. Securities and Exchange Commission on EDGAR at www.sec.gov.


    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
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 2.
Highlights and Key Performance Measures
 
 
 
 
 
 
 
 
 
 
 
 
2.1. Q1 2018 HIGHLIGHTS
Revenue of $2.8 billion, up 5.3% year-over-year, or 4.9% in constant currency;
Adjusted EBIT of $406.3 million, or 14.4% of revenue;
Net earnings of $285.3 million, or 10.1% of revenue;
Net earnings excluding specific items1 of $288.0 million, or 10.2% of revenue;
Diluted EPS of 98 cents, or 99 cents excluding specific items1;
Bookings of $3.0 billion, or 105.7% of revenue; and,
Cash provided by operating activities of $410.1 million, or 14.6% of revenue.
1  
Specific items are comprised of net of tax, acquisition-related and integration costs, restructuring costs and the net favourable tax adjustment, which are discussed in sections 3.7.1., 3.7.2. and 3.8.1. of the present document.

    
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2.2. SELECTED QUARTERLY INFORMATION & KEY PERFORMANCE MEASURES
As at and for the three months ended,
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2016
Sep. 30, 2016
Jun. 30, 2016
Mar. 31, 2016
In millions of CAD unless otherwise noted
 
 
 
 
 
 
 
Growth
 
 
 
 
 
 
 
 
Revenue
2,816.9
2,608.1
2,836.8
2,724.4
2,675.7
2,582.4
2,667.1
2,750.0
Year-over-year revenue growth
5.3%
1.0%
6.4%
(0.9%)
(0.3%)
(0.1%)
4.2%
5.7%
Constant currency year-over-year revenue growth
4.9%
2.5%
5.2%
5.6%
3.7%
2.8%
0.6%
(1.0%)
Backlog
21,110
20,813
20,800
20,968
20,975
20,893
20,614
20,705
Bookings
2,976
2,913
2,675
2,735
2,962
2,858
2,940
2,734
Book-to-bill ratio
105.7%
111.7%
94.3%
100.4%
110.7%
110.7%
110.2%
99.4%
Book-to-bill ratio trailing twelve months
102.8%
104.1%
103.8%
107.9%
107.7%
109.8%
109.8%
104.1%
Profitability
 
 
 
 
 
 
 
 
Adjusted EBIT
406.3
395.8
399.1
395.1
396.7
395.1
390.5
390.6
Adjusted EBIT margin
14.4%
15.2%
14.1%
14.5%
14.8%
15.3%
14.6%
14.2%
Net earnings
285.3
208.5
276.6
274.4
275.7
274.4
273.8
282.7
Net earnings margin
10.1%
8.0%
9.8%
10.1%
10.3%
10.6%
10.3%
10.3%
Diluted EPS (in dollars)
0.98
0.70
0.92
0.90
0.89
0.89
0.89
0.90
Net earnings excluding specific items
288.0
275.7
278.5
275.2
277.6
274.4
273.8
268.3
Net earnings margin excluding specific items
10.2%
10.6%
9.8%
10.1%
10.4%
10.6%
10.3%
9.8%
Diluted EPS excluding specific items (in dollars)
0.99
0.93
0.93
0.91
0.90
0.89
0.89
0.86
Liquidity
 
 
 
 
 
 
 
 
Cash provided by operating activities
410.1
352.1
290.6
366.2
349.7
401.8
351.7
251.4
As a % of revenue
14.6%
13.5%
10.2%
13.4%
13.1%
15.6%
13.2%
9.1%
Days sales outstanding
47
47
45
42
44
44
45
41
Capital structure
 
 
 
 
 
 
 
 
Net debt
1,635.0
1,749.4
1,449.8
1,493.7
1,491.7
1,333.3
1,648.7
1,926.7
Net debt to capitalization ratio
19.3%
21.5
%
17.2
%
18.2
%
18.2
%
15.8
%
20.5
%
23.8
%
Return on equity
16.2%
16.1
%
17.2
%
17.5
%
17.7
%
17.2
%
16.9
%
16.9
%
Return on invested capital
13.7%
13.7
%
14.6
%
14.7
%
14.6
%
14.2
%
13.8
%
13.8
%
Balance sheet
 
 
 
 
 
 
 
 
Cash and cash equivalents, and short-term investments
238.9
165.9
302.9
282.0
313.9
596.5
283.7
168.9
Total assets
11,957.5
11,396.2
11,832.6
11,526.0
11,535.9
11,693.3
11,434.0
11,417.9
Long-term financial liabilities1
1,588.3
1,821.9
1,725.3
1,747.0
1,760.9
1,765.4
1,764.5
1,928.5
1  
Long-term financial liabilities include the long-term portion of the debt and the long-term derivative financial instruments.

    
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2.3. STOCK PERFORMANCE
a23sharegraph.jpg
2.3.1. Q1 2018 Trading Summary
CGI’s shares are listed on the Toronto Stock Exchange (TSX) (stock quote – GIB.A) and the New York Stock Exchange (NYSE) (stock quote – GIB) and are included in key indices such as the S&P/TSX 60 Index.
TSX
(CAD)

 
NYSE
(USD)

Open:
63.82

 
Open:
51.49

High:
70.00

 
High:
54.99

Low:
63.71

 
Low:
51.03

Close:
68.30

 
Close:
54.33

CDN average daily trading volumes1:
665,507

 
NYSE average daily trading volumes:
155,803

1     Includes the average daily volumes of both the TSX and alternative trading systems.

    
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2.3.2. Normal Course Issuer Bid (NCIB)
On February 1, 2017, the Company’s Board of Directors authorized and subsequently received the approval from the TSX for the renewal of CGI's NCIB which allows for the purchase for cancellation of up to 21,190,564 Class A subordinate voting shares, representing 10% of the Company’s public float as of the close of business on January 25, 2017. Class A subordinate voting shares may be purchased for cancellation under the current NCIB commenced on February 6, 2017 until the earlier of February 5, 2018 or the date on which the Company has either acquired the maximum number of Class A subordinate voting shares allowable under the NCIB, or elects to terminate the NCIB.
During the first quarter of Fiscal 2018, the Company did not purchase any Class A subordinate voting shares for cancellation. As at January 26, 2018, 13,831,568 of Class A subordinate voting shares were cancelled and paid for an aggregate amount of $869.6 million at a weighted average price of $62.87, representing 65% of the total Class A subordinate voting shares the Company could purchase for cancellation under the current NCIB.
On January 31, 2018 the Company’s Board of Directors authorized, subject to regulatory approval, the renewal of the NCIB, and the purchase for cancellation over the next 12 months of up to 20,595,539 million Class A subordinate voting shares, representing approximately 10% of the Company’s public float as of the close of business on January 24, 2018.
2.3.3. Capital Stock and Options Outstanding
The following table provides a summary of the Capital Stock and Options Outstanding as at January 26, 2018:
Capital Stock and Options Outstanding
As at January 26, 2018

Class A subordinate voting shares
255,114,778

Class B multiple voting shares
32,852,748

Options to purchase Class A subordinate voting shares
13,363,769


2.4 INVESTMENTS IN SUBSIDIARIES
In October 2017, the Company acquired 96.7% of the outstanding shares of Affecto Plc (Affecto), a leading provider of business intelligence and enterprise information management solutions and services, headquartered in Helsinki, Finland for a total purchase price of $145.0 million (€98.5 million). This acquisition adds more than 1,000 professionals and annualized revenues of approximately €110 million to the Company. The Company expects to own 100% of the shares by the end of the second quarter of the fiscal year.
On December 7, 2017, the Company acquired all outstanding shares of Paragon Solutions Inc. (Paragon), a high-end commercial business consultancy with depth in health and life sciences and IT expertise in digital transformation and systems integration, headquartered in Cranford, New Jersey, for a total purchase price of $77.7 million (US$60.5 million). This acquisition adds more than 300 professionals and annualized revenues of approximately US$54 million to the Company.
These acquisitions will complement the Company's proximity model and further strengthen its global capabilities across several in-demand digital transformation areas.



    
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3.
Financial Review 
 
 
 
 
 
 
 
 
 
 
 
 
3.1. BOOKINGS AND BOOK-TO-BILL RATIO
Bookings for the three months ended December 31, 2017 were $3.0 billion representing a book-to-bill ratio of 105.7%. The breakdown of the new bookings signed during the quarter is as follows:
 
a311.jpg
a312.jpg
a313.jpg
a314a01.jpg
 
 
 
Contract Type
 
 
 
Service Type
 
 
 
Segment
 
 
 
Vertical Market
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A.
Extensions and
62
%
 
A.
System integration and
 
 
A.
U.K.
21
%
 
A.
Government
43
%
 
 
renewals
 
 
 
consulting
56%
 
B.
Northern Europe
17
%
 
B.
MRD
24
%
 
 
 
 
 
 
 
 
 
C.
France
14
%
 
C.
Financial Services
19
%
 
B.
New business
38
%
 
B.
Management of IT and
 
 
D.
U.S. Federal
14
%
 
D.
Communications
 
 
 
 
 
 
 
business functions
44%
 
E.
ECS
12
%
 
 
& utilities
10
%
 
 
 
 
 
 
 
 
 
F.
U.S. Commercial and State Government
11
%
 
E.
Health
4
%
 
 
 
 
 
 
 
 
 
G.
Canada
10
%
 
 
 
 
 
 
 
 
 
 
 
 
 
H.
Asia Pacific
1
%
 
 
 
 

Information regarding our bookings is a key indicator of the volume of our business over time. However, due to the timing and transition period associated with outsourcing contracts, the realization of revenue related to these bookings may fluctuate from period to period. The values initially booked may change over time due to their variable attributes, including demand-driven usage, modifications in the scope of work to be performed caused by changes in client requirements as well as termination clauses at the option of the client. As such, information regarding our bookings is not comparable to, nor should it be substituted for an analysis of our revenue; it is instead a key indicator of our future revenue used by the Company’s management to measure growth. For the trailing twelve-month period ended December 31, 2017, our book-to-bill ratio was 102.8%.
The following table provides a summary of the bookings and book-to-bill ratio by segment:
 
In thousands of CAD except for percentages
Bookings for the three months ended December 31, 2017

Bookings for the trailing twelve months ended December 31, 2017

Book-to-bill ratio for the trailing twelve months ended December 31, 2017

 
 
Total CGI
2,976,106

11,298,524

102.8
%
 
 
 
 
 
 
Northern Europe
507,335

1,725,695

99.1
%
 
Canada
312,595

1,390,373

78.3
%
 
France
424,441

1,643,158

100.3
%
 
U.S. Commercial and State Government
323,216

1,706,487

103.4
%
 
U.S. Federal
414,847

2,020,244

133.6
%
 
U.K.
616,959

1,516,566

111.4
%
 
ECS
343,527

1,190,860

102.2
%
 
Asia Pacific
33,185

105,139

73.4
%

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
Page
13



3.2. FOREIGN EXCHANGE
The Company operates globally and is exposed to changes in foreign currency rates. Accordingly, as prescribed by IFRS, we value assets, liabilities and transactions that are measured in foreign currencies using various exchange rates. We report all dollar amounts in Canadian dollars.
Closing foreign exchange rates
As at December 31,
2017

2016

Change

U.S. dollar
1.2520

1.3427

(6.8
%)
Euro
1.5053

1.4171

6.2
%
Indian rupee
0.0196

0.0198

(1.0
%)
British pound
1.6938

1.6569

2.2
%
Swedish krona
0.1532

0.1479

3.6
%
Australian dollar
0.9784

0.9711

0.8
%
Average foreign exchange rates
For the three months ended December 31,
2017

2016

Change

U.S. dollar
1.2717

1.3346

(4.7
%)
Euro
1.4976

1.4390

4.1
%
Indian rupee
0.0196

0.0198

(1.0
%)
British pound
1.6878

1.6579

1.8
%
Swedish krona
0.1529

0.1474

3.7
%
Australian dollar
0.9772

1.0009

(2.4
%)


    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
Page
14



3.3. REVENUE DISTRIBUTION
The following charts provide additional information regarding our revenue mix for the quarter:
a331.jpg
 
a332a02.jpg
a33clientgeographya39.jpg
a333.jpg
 
 
Service Type
 
Client Geography
 
Vertical Market
 
 
 
 
 
 
 
 
 
 
 
 
A.
System integration and consulting
52%
 
A.
U.S.
28
%
 
A.
Government
31
%
 
 
 
 
 
 
B.
Canada
16
%
 
B.
MRD
25
%
B.
Management of IT and business functions
48%
 
C.
France
15
%
 
C.
Financial services
22
%
 
1.
IT services
38%
 
D.
U.K.
12
%
 
D.
Communications & utilities
15
%
 
2.
Business process services
10%

 
E.
Sweden
7
%
 
E.
Health
7
%
 
 
 
 
F.
Finland
7
%
 
 
 
 
 
 
 
 
 
 
G.
Rest of the world
15
%
 
 
 
 
3.3.1. Client Concentration
IFRS guidance on segment disclosures defines a single customer as a group of entities that are known to the reporting entity to be under common control. As a consequence, our work for the U.S. federal government including its various agencies represented 12.2% of our revenue for the three months ended December 31, 2017 as compared to 13.8% for the three months ended December 31, 2016.

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
Page
15



3.4. REVENUE BY SEGMENT
Our segments are reported based on where the client's work is delivered from - our geographic delivery model.
The following table provides a summary of the year-over-year changes in our revenue, in total and by segment, separately showing the impacts of foreign currency exchange rate variations between Q1 2018 and Q1 2017. The Q1 2017 revenue by segment was recorded reflecting the actual foreign exchange rates for that period. The foreign exchange impact is the difference between the current period’s actual results and the same period’s results converted with the prior year’s foreign exchange rates.
 
 
 
  Change
For the three months ended December 31,
2017

2016

$
%
In thousands of CAD except for percentages
 
 
 
 
Total CGI revenue
2,816,895

2,675,719

141,176

5.3
%
Variation prior to foreign currency impact
4.9
%
 
 
 
Foreign currency impact
0.4
%
 
 
 
Variation over previous period
5.3
%
 
 
 
 
 
 
 
 
Northern Europe
 
 
 
 
Revenue prior to foreign currency impact
456,109

420,587

35,522

8.4
%
Foreign currency impact
16,295

 
 
 
Northern Europe revenue
472,404

420,587

51,817

12.3
%
 
 
 
 
 
Canada








Revenue prior to foreign currency impact
411,847

393,515

18,332

4.7
%
Foreign currency impact
(132
)






Canada revenue
411,715

393,515

18,200

4.6
%
 
 
 
 
 
France








Revenue prior to foreign currency impact
403,187

376,568

26,619

7.1
%
Foreign currency impact
15,574







France revenue
418,761

376,568

42,193

11.2
%
 
 
 
 
 
U.S. Commercial and State Government


 
 
 
 
Revenue prior to foreign currency impact
417,821

362,592

55,229

15.2
%
Foreign currency impact
(19,223
)
 
 
 
U.S. Commercial and State Government revenue
398,598

362,592

36,006

9.9
%
 
 
 
 
 
U.S. Federal

 
 
 
 
Revenue prior to foreign currency impact
376,729

346,661

30,068

8.7
%
Foreign currency impact
(17,656
)
 
 
 
U.S. Federal revenue
359,073

346,661

12,412

3.6
%
 
 
 
 
 
U.K.
 
 
 
 
Revenue prior to foreign currency impact
289,035

347,552

(58,517
)
(16.8
%)
Foreign currency impact
5,522

 
 
 
U.K. revenue
294,557

347,552

(52,995
)
(15.2
%)
 
 
 
 
 
ECS
 
 
 
 
Revenue prior to foreign currency impact
289,181

285,592

3,589

1.3
%
Foreign currency impact
11,999

 
 
 
ECS revenue
301,180

285,592

15,588

5.5
%
 
 
 
 
 
Asia Pacific
 
 
 
 
Revenue prior to foreign currency impact
162,802

142,652

20,150

14.1
%
Foreign currency impact
(2,195
)
 
 
 
Asia Pacific revenue
160,607

142,652

17,955

12.6
%

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
Page
16



For the three months ended December 31, 2017, revenue was $2,816.9 million, an increase of $141.2 million, or 5.3% over the same period last year. On a constant currency basis, revenue increased by $131.0 million or 4.9%. Foreign currency rate fluctuations favourably impacted our revenue by $10.2 million or 0.4%. The increase in revenue was primarily due to recent business acquisitions and the improving market demand for our services and solutions translating to higher work volumes across most segments. This was partly offset by the favourable renegotiation of a loss making contract in the U.K. in the prior year period.
3.4.1. Northern Europe
For the three months ended December 31, 2017, revenue in our Northern Europe segment was $472.4 million, an increase of $51.8 million or 12.3% over the same period last year. On a constant currency basis, revenue increased by $35.5 million or 8.4%. The increase in revenue was mainly driven by revenue associated with the acquisition of Affecto as well as the increased work volume in Finland & Estonia primarily within the financial services vertical market. This was partly offset by the planned non-renewal of certain infrastructure outsourcing contracts and the successful completion of projects in Sweden and Denmark.
On a client geographic basis, the top two Northern Europe vertical markets were MRD and government, generating revenues of approximately $305 million for the three months ended December 31, 2017.
3.4.2. Canada
For the three months ended December 31, 2017, revenue in our Canada segment was $411.7 million, an increase of $18.2 million or 4.6% compared to the same period last year. The increase in revenue was mainly the result of an increase in new and existing business primarily within the financial services and MRD vertical markets. This was partly offset by the increased use of our offshore global delivery centers in Asia Pacific.
On a client geographic basis, the top two Canada vertical markets were financial services and communications & utilities, generating revenues of approximately $279 million for the three months ended December 31, 2017.
3.4.3. France
For the three months ended December 31, 2017, revenue in our France segment was $418.8 million, an increase of $42.2 million or 11.2% over the same period last year. On a constant currency basis, revenue increased by $26.6 million or 7.1%. The increase in revenue was mainly due to the higher work volume across all of the segment's vertical markets as well as new business within the MRD and communications & utilities vertical markets.
On a client geographic basis, the top two France vertical markets were MRD and financial services, generating revenues of approximately $284 million for the three months ended December 31, 2017.
3.4.4. U.S. Commercial and State Government
For the three months ended December 31, 2017, revenue in our U.S. Commercial and State Government segment was $398.6 million, an increase of $36.0 million or 9.9% over the same period last year. On a constant currency basis, revenue increased by $55.2 million or 15.2%. The increase was mainly driven by revenue associated with recent business acquisitions, an increase in IP services and solutions revenue and higher work volumes primarily within the financial services vertical market.
On a client geographic basis, the top two U.S. Commercial and State Government vertical markets were financial services and government, generating revenues of approximately $257 million for the three months ended December 31, 2017.
3.4.5. U.S. Federal
For the three months ended December 31, 2017, revenue in our U.S. Federal segment was $359.1 million, an increase of $12.4 million or 3.6% over the same period last year. On a constant currency basis, revenue increased by $30.1 million or 8.7%. The increase was driven by an overall growth across the segment as well as the positive impact of a work in progress adjustment from a prior year's contract.

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
Page
17



For the three months ended December 31, 2017, 79% of revenues within the U.S. Federal segment were Federal Civilian based and 21% were Defense based.
3.4.6. U.K.
For the three months ended December 31, 2017, revenue in our U.K. segment was $294.6 million, a decrease of $53.0 million or 15.2% over the same period last year. On a constant currency basis, revenue decreased by $58.5 million or 16.8%. The decrease in revenue was mainly due to the favourable renegotiation of a loss making contract in the prior year period, as well as lower work volume within the government vertical market in Q1 2018. This was partly offset by new business, mainly within the communications & utilities vertical market.
On a client geographic basis, the top two U.K. vertical markets were government and communications & utilities, generating revenues of approximately $223 million for the three months ended December 31, 2017.
3.4.7. ECS
For the three months ended December 31, 2017, revenue in our ECS segment was $301.2 million, an increase of $15.6 million or 5.5% over the same period last year. On a constant currency basis, revenue increased by $3.6 million or 1.3% despite fewer billable days. The increase in revenue was mainly driven by new and existing business in Germany. This was in part offset by higher use of our offshore global delivery centers in Asia Pacific by the Netherlands.
On a client geographic basis, the top two ECS vertical markets were MRD and communications & utilities, generating revenues of approximately $187 million for the three months ended December 31, 2017.
3.4.8. Asia Pacific
For the three months ended December 31, 2017, revenue in our Asia Pacific segment was $160.6 million, an increase of $18.0 million or 12.6% over the same period last year. On a constant currency basis, revenue increased by $20.2 million or 14.1%. The increase in revenue was mainly driven by the renegotiation of a client contract in Australia and to the continued demand for our offshore delivery centers. This was partly offset by project completions in Australia.
On a client geographic basis, the top two Asia Pacific vertical markets were government and communications & utilities, generating revenues of approximately $28 million for the three months ended December 31, 2017.
3.5. OPERATING EXPENSES
For the three months ended December 31,
 
% of

 
% of

Change
2017

Revenue

2016

Revenue

$
%
In thousands of CAD except for percentages
 
 
 
 
 
 
Costs of services, selling and administrative
2,410,632

85.6
%
2,276,704

85.1
%
133,928

5.9
%
Foreign exchange (gain) loss
(69
)
0.0
%
2,354

0.1
%
(2,423
)
(102.9
%)
3.5.1. Costs of Services, Selling and Administrative
For the three months ended December 31, 2017, costs of services, selling and administrative expenses amounted to $2,410.6 million, an increase of $133.9 million over the same period last year. As a percentage of revenue, costs of services, selling and administrative expenses increased to 85.6% from 85.1%. As a percentage of revenue, cost of services increased compared to the same period last year as savings generated from the restructuring program and the increased use of our delivery centers helped compensate for the impact of the renegotiation of a loss making contract and the additional research & development (R&D) tax credits, both from the prior year. As a percentage of revenue, selling and administrative expenses remained stable.
During the three months ended December 31, 2017, the translation of the results of our foreign operations from their local currencies to the Canadian dollar unfavourably impacted costs by $10.8 million offsetting the favourable translation impact of $10.2 million on our revenue.

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
Page
18



3.5.2. Foreign Exchange (Gain) Loss
During the three months ended December 31, 2017, CGI realized $0.1 million of foreign exchange gains, mainly driven by the timing of payments combined with the volatility and fluctuation of foreign exchange rates. The Company, in addition to its natural hedges, uses derivatives as a strategy to manage its exposure, to the extent possible, to exchange rate fluctuations.
3.6. ADJUSTED EBIT BY SEGMENT
For the three months ended December 31,
 
 
Change
2017

2016

$
%
In thousands of CAD except for percentages
 
 
 
 
Northern Europe
44,610

45,913

(1,303
)
(2.8
%)
As a percentage of Northern Europe revenue
9.4
%
10.9
%
 
 
 
 
 
 
 
Canada
89,263

87,405

1,858

2.1
%
As a percentage of Canada revenue
21.7
%
22.2
%
 
 
 
 
 
 
 
France
66,055

46,941

19,114

40.7
%
As a percentage of France revenue
15.8
%
12.5
%
 
 
 
 
 
 
 
U.S. Commercial and State Government

60,251

69,469

(9,218
)
(13.3
%)
As a percentage of U.S. Commercial and State Government
 revenue
15.1
%
19.2
%
 


 
 
 
 
 
U.S. Federal

48,358

45,238

3,120

6.9
%
As a percentage of U.S. Federal revenue
13.5
%
13.0
%
 
 
 
 
 
 
 
U.K.
47,871

50,381

(2,510
)
(5.0
%)
As a percentage of U.K. revenue
16.3
%
14.5
%
 


 
 
 
 
 
ECS
18,519

21,396

(2,877
)
(13.4
%)
As a percentage of ECS revenue
6.1
%
7.5
%
 


 
 
 
 
 
Asia Pacific
31,405

29,918

1,487

5.0
%
As a percentage of Asia Pacific revenue
19.6
%
21.0
%
 


Adjusted EBIT
406,332

396,661

9,671

2.4
%
Adjusted EBIT margin
14.4
%
14.8
%
 
 
For the three months ended December 31, 2017, adjusted EBIT margin decreased to 14.4% from 14.8% as compared to the same period last year as improved utilization and savings generated by our previously announced restructuring program helped compensate for the favourable impact from additional U.S. R&D tax credits taken in Fiscal 2017.
3.6.1. Northern Europe
For the three months ended December 31, 2017, adjusted EBIT in the Northern Europe segment was $44.6 million, a decrease of $1.3 million when compared to the same period last year. Adjusted EBIT margin decreased to 9.4% from 10.9%. This change was due to the timing of the winding down of remaining fixed costs following the expiration of certain infrastructure outsourcing contracts in Sweden as well the temporary dilutive impact of the Affecto acquisition, which is in process of being integrated to achieve its planned synergies. This was partly offset by savings generated from the restructuring program.
3.6.2. Canada
For the three months ended December 31, 2017, adjusted EBIT in the Canada segment was $89.3 million, an increase of $1.9 million when compared to the same period last year, while the adjusted EBIT margin decreased to 21.7% from 22.2%. The change in adjusted EBIT margin was mainly due a change in our revenue mix, partly offset by savings generated from the restructuring program.

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
Page
19



3.6.3. France
For the three months ended December 31, 2017, adjusted EBIT in the France segment was $66.1 million, an increase of $19.1 million when compared to the same period last year. Adjusted EBIT margin increased to 15.8% from 12.5% mainly due to improved utilization across the segment and the additional R&D tax credits compared to the same period last year.
3.6.4. U.S. Commercial and State Government
For the three months ended December 31, 2017, adjusted EBIT in the U.S. Commercial and State Government segment was $60.3 million, a decrease of $9.2 million when compared to the same period last year. Adjusted EBIT margin decreased to 15.1% from 19.2%. The change in adjusted EBIT margin was mainly the result of the favourable impact from additional R&D tax credits in Fiscal 2017, partly compensated by an improved mix of IP services and solution revenue.
3.6.5. U.S. Federal
For the three months ended December 31, 2017, adjusted EBIT in the U.S. Federal segment was $48.4 million, an increase of $3.1 million when compared to the same period last year. Adjusted EBIT margin increased to 13.5% from 13.0%. The increase in adjusted EBIT margin was mainly the result of the positive impact of a work in progress adjustment from a prior year's contract.
3.6.6. U.K.
For the three months ended December 31, 2017, adjusted EBIT in the U.K. segment was $47.9 million, a decrease of $2.5 million when compared to the same period last year. Adjusted EBIT margin increased to 16.3% from 14.5%. The increase in adjusted EBIT margin was mainly the result of savings generated by the restructuring program and the provision releases upon successful completion of large client programs, as well as an improved cost structure and utilization rates. This compensated for the impact of the favourable renegotiation of a loss making contract in Q1 2017.
3.6.7. ECS
For the three months ended December 31, 2017, adjusted EBIT in the ECS segment was $18.5 million, a decrease of $2.9 million when compared to the same period last year. Adjusted EBIT margin decreased to 6.1% from 7.5% last year. The change in adjusted EBIT margin was mainly due to fewer billable days.
3.6.8. Asia Pacific
For the three months ended December 31, 2017, adjusted EBIT in the Asia Pacific segment was $31.4 million, an increase of $1.5 million when compared to the same period last year. The adjusted EBIT margin decreased to 19.6% from 21.0%, mainly due to the impacts described in the revenue section.
3.7. EARNINGS BEFORE INCOME TAXES
The following table provides a reconciliation between our adjusted EBIT and earnings before income taxes, which is reported in accordance with IFRS.
 
 
 
 
 
 Change
For the three months ended December 31,
2017

% of Revenue

2016

% of Revenue

$
%
In thousands of CAD except for percentages
 
 
 
 
 
 
Adjusted EBIT
406,332

14.4
%
396,661

14.8
%
9,671

2.4
%
Minus the following items:
 


 
 
 
 
Acquisition-related and integration costs
15,746

0.6
%
3,105

0.1
%
12,641

407.1
%
Restructuring costs
32,773

1.2
%


32,773

%
Net finance costs
17,134

0.6
%
18,520

0.7
%
(1,386
)
(7.5
%)
Earnings before income taxes
340,679

12.1
%
375,036

14.0
%
(34,357
)
(9.2
)%

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
Page
20



3.7.1. Acquisition-Related and Integration Costs
For the three months ended December 31, 2017, the Company incurred $15.7 million of acquisition-related and integration costs, primarily related to the integration of our recent acquisitions' operations to the CGI operating model. These costs are mainly related to the termination of certain employees, as well as leases for premises which the Company vacated.
3.7.2. Restructuring Costs
In the last quarter of Fiscal 2017, the Company announced a plan where it will incur approximately $165.0 million of restructuring costs. The plan is expected to improve profitability by addressing the underutilization of our resources due to the accelerating shift in client demand. 
Since inception, the Company incurred a total of $121.4 million of costs related to the announced program, of which $32.8 million was expensed during the three months ended December 31, 2017. This amount includes restructuring costs for termination of employments, leases of vacated premises, as well as other restructuring costs. The remaining amount is expected to be expensed in majority throughout the rest of Fiscal 2018.
3.7.3. Net Finance Costs
Net finance costs mainly include the interest on our long-term debt. The decrease in net finance costs for the three months ended December 31, 2017 was mainly the result of the repayment of the first tranche of the senior U.S. unsecured notes in the previous year and a decrease in finance leases.
3.8. NET EARNINGS AND EARNINGS PER SHARE
The following table sets out the information supporting the earnings per share calculations:
 
 
 
Change
For the three months ended December 31,
2017

2016

$
 %
In thousands of CAD except for percentage and shares data
 
 
 
 
Earnings before income taxes
340,679

375,036

(34,357
)
(9.2
%)
Income tax expense
55,414

99,385

(43,971
)
(44.2
%)
Effective tax rate
16.3
%
26.5
%
 
 
Net earnings
285,265

275,651

9,614

3.5
%
Net earnings margin
10.1
%
10.3
%
 
 
 
 
 
 
 
Weighted average number of shares outstanding
 
 
 
 
Class A subordinate voting shares and Class B multiple voting shares (basic)
286,799,266

303,179,061



(5.4
%)
 
 
 
 
 
Class A subordinate voting shares and Class B multiple voting shares (diluted)
291,572,272

309,283,481



(5.7
%)
 
 
 
 
 
Earnings per share (in dollars)
 
 
 
 
Basic
0.99

0.91

0.08

8.8
%
Diluted
0.98

0.89

0.09

10.1
%
3.8.1. Income Tax Expense
For the three months ended December 31, 2017, the income tax expense was $55.4 million compared to $99.4 million over the same period last year, while our effective tax rate decreased to 16.3% from 26.5%. On December 22, 2017, the U.S. government enacted a tax reform which includes several measures such as a reduction of corporate tax rate from 35% to 21%, effective on January 1, 2018, and a one-time repatriation tax on earnings held by foreign subsidiaries. In addition to the U.S. tax reform, the government of France enacted a temporary corporate surtax for the current year and a tax rate reduction was also enacted by the government of Belgium. As such, during the three months ended December 31, 2017, the Company recorded a net income tax recovery of $34.1 million resulting from the re-evaluation of its deferred tax assets and liabilities of $45.5 million partially offset by an income tax expense of $11.4 million in relation to the U.S. repatriation tax.

    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
Page
21



When excluding these tax adjustments and the tax effects from acquisition-related and integration costs and restructuring costs incurred, the income tax rate would have been 26.0% for the three months ended December 31, 2017. The decrease in income tax rate was attributable to the taxation of our U.S. operations at a lower tax rate.
The table in section 3.8.3. shows the year-over-year comparison of the tax rate with the impact of specific items removed.
Based on the enacted rates at the end of Q1 2018 and our current business mix, we expect our effective tax rate before any significant adjustments to be in the range of 24.5% to 26.5% in subsequent periods.
3.8.2. Weighted Average Number of Shares
For Q1 2018, CGI’s basic and diluted weighted average number of shares decreased compared to Q1 2017 due to the impact of the purchase for cancellation of Class A subordinate voting shares, partly offset by the grants and the exercise of stock options.
3.8.3. Net Earnings and Earnings per Share Excluding Specific Items
Below is a table showing the year-over-year comparison excluding specific items namely, acquisition-related and integration costs, restructuring costs, and tax adjustments:
 
 
 
Change
For the three months ended December 31,
2017

2016

$
%
In thousands of CAD except for percentages and shares data
 
 
 
 
Earnings before income taxes
340,679

375,036

(34,357
)
(9.2
%)
Add back:
 
 
 
 
Acquisition-related and integration costs
15,746

3,105

12,641

407.1
%
Restructuring costs
32,773


32,773

%
Earnings before income taxes excluding specific items
389,198

378,141

11,057

2.9
%
Margin
13.8
%
14.1
%
 
 
 
 
 
 
 
Income tax expense
55,414

99,385

(43,971
)
(44.2
%)
Add back:
 
 
 
 
Tax deduction on acquisition-related and integration costs
3,287

1,183

2,104

177.9
%
Tax deduction on restructuring costs
8,432


8,432

%
Net tax adjustment
34,100


34,100

%
Income tax expense excluding specific items
101,233

100,568

665

0.7
%
Effective tax rate excluding specific items
26.0
%
26.6
%
 
 
 
 
 
 
 
Net earnings excluding specific items
287,965

277,573

10,392

3.7
%
Net earnings excluding specific items margin
10.2
%
10.4
%
 
 
 
 
 
 
 
Weighted average number of shares outstanding
 
 
 
 
Class A subordinate voting shares and Class B multiple voting shares (basic)
286,799,266

303,179,061



(5.4
%)
 
 
 
 
 
Class A subordinate voting shares and Class B multiple voting shares (diluted)
291,572,272

309,283,481



(5.7
%)
 
 
 
 
 
Earnings per share excluding specific items (in dollars)
 
 
 
 
Basic
1.00

0.92

0.08

8.7
%
Diluted
0.99

0.90

0.09

10.0
%





    
CGI Group Inc. - Management's Discussion and Analysis for the three months ended December 31, 2017
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22



 4.
Liquidity
 
 
 
 
 
 
 
 
 
 
 
 
4.1. CONSOLIDATED STATEMENTS OF CASH FLOWS
CGI’s growth is financed through a combination of our cash flow from operations, borrowing under our existing credit facilities, the issuance of long-term debt, and the issuance of equity. One of our financial priorities is to maintain an optimal level of liquidity through the active management of our assets and liabilities as well as our cash flows.
As at December 31, 2017, cash and cash equivalents were $238.9 million. The following table provides a summary of the generation and use of cash for the three months ended December 31, 2017 and 2016.
For the three months ended December 31,
2017

2016

Change

In thousands of CAD
 
 


Cash provided by operating activities
410,090

349,654

60,436

Cash used in investing activities
(274,898
)
(235,222
)
(39,676
)
Cash used in financing activities
(63,753
)
(393,780
)
330,027

Effect of foreign exchange rate changes on cash and cash equivalents
1,631

(3,272
)
4,903

Net increase (decrease) in cash and cash equivalents
73,070

(282,620
)
355,690

4.1.1. Cash Provided by Operating Activities
For the three months ended December 31, 2017, cash provided by operating activities was $410.1 million or 14.6% of revenue as compared to $349.7 million or 13.1% for the same period last year.
The following table provides a summary of the generation and use of cash from operating activities:
For the three months ended December 31,
2017

2016

Change

In thousands of CAD
 
 
 
Net earnings
285,265

275,651

9,614

Amortization and depreciation
93,290

89,319

3,971

Other adjustments1
(35,514
)
43,480

(78,994
)
Cash flow from operating activities before net change in non-cash working capital items
343,041

408,450

(65,409
)
Net change in non-cash working capital items:
 
 
 
Accounts receivable, work in progress and deferred revenue
(91,975
)
(115,799
)
23,824

Accounts payable and accrued liabilities, accrued compensation, provisions and long-term liabilities
90,243

15,847

74,396

Other2
68,781

41,156

27,625

Net change in non-cash working capital items
67,049

(58,796
)
125,845

Cash provided by operating activities
410,090

349,654

60,436

1
Comprised of deferred income taxes, foreign exchange gain and share-based payment costs.
2 
    Comprised of prepaid expenses and other assets, long-term financial assets, retirement benefits obligations, derivative financial instruments and income taxes.
For the three months ended December 31, 2017, the net $67.0 million of cash generated from non-cash working capital items is primarily explained by the timing between accruals and payments of sales and payroll taxes, payroll, income taxes and the performance based compensation to our members. This was partially offset by the impact of the Company's revenue growth on accounts receivable and the increase in other receivables.
The timing of our working capital inflows and outflows will always have an impact on the cash flow from operations.

    
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4.1.2. Cash Used in Investing Activities
For the three months ended December 31, 2017, $274.9 million was used in investing activities while $235.2 million was used in the prior year.
The following table provides a summary of the use of cash from investing activities:
For the three months ended December 31,
2017

2016

Change

In thousands of CAD
 
 
 
Business acquisitions
(198,997
)
(150,897
)
(48,100
)
Purchase of property, plant and equipment
(30,022
)
(30,395
)
373

Additions to contract costs
(17,440
)
(26,166
)
8,726

Additions to intangible assets
(23,404
)
(23,790
)
386

Net proceeds from sale of long-term investments
(5,035
)
(3,974
)
(1,061
)
Cash used in investing activities
(274,898
)
(235,222
)
(39,676
)
The increase of $39.7 million in cash used in investing activities during the three months ended December 31, 2017 was mainly due to the acquisitions of Affecto and Paragon, partially offset by less transition costs on outsourcing contracts when compared to the same period last year.
4.1.3. Cash Used in Financing Activities
For the three months ended December 31, 2017, $63.8 million was used in financing activities while $393.8 million was used in the prior year.
The following table provides a summary of the generation and use of cash from financing activities:
For the three months ended December 31,
2017

2016

Change

In thousands of CAD
 
 
 
Net change in unsecured committed revolving credit facility
(41,796
)

(41,796
)
Net change in long-term debt
36

(114,122
)
114,158

 
(41,760
)
(114,122
)
72,362

Repayment of debt assumed from business acquisitions
(21,946
)
(6,290
)
(15,656
)
Purchase of Class A subordinate voting shares held in trust
(24,789
)

(24,789
)
Resale of Class A subordinate voting shares held in trust
528

4,046

(3,518
)
Purchase and cancellation of Class A subordinate voting shares

(302,610
)
302,610

Issuance of Class A subordinate voting shares
24,214

25,196

(982
)
Cash used in financing activities
(63,753
)
(393,780
)
330,027

For the three months ended December 31, 2017, $63.7 million was used to reduce our outstanding long-term debt mainly driven by $41.8 million repaid under the unsecured committed revolving credit facility, while $21.9 million was used to repay debt assumed from business acquisitions. For the three months ended December 31, 2016, $114.1 million was used to reduce our outstanding long-term debt mainly driven by the scheduled repayment of a tranche of the senior U.S. unsecured notes in the amount of $113.6 million (US$85.0 million).
For the three months ended December 31, 2017, an amount of $24.8 million was used to purchase CGI Class A subordinate voting shares in connection with the Company's Performance Share Unit Plan ("PSU Plan"). More information concerning the PSU Plan can be found in note 7 of the interim condensed consolidated financial statements.
For the three months ended December 31, 2017, the Company did not purchase any Class A subordinate voting shares for cancellation under the NCIB. For the three months ended December 31, 2016, $302.6 million was used to purchase for cancellation 4,897,700 Class A subordinate voting shares under the annual aggregate limit of the NCIB then in effect.
Finally, for the three months ended December 31, 2017, we received $24.2 million in proceeds from the exercise of stock options, compared to $25.2 million during the three months ended December 31, 2016.

    
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4.1.4. Effect of Foreign Exchange Rate Changes on Cash and Cash Equivalents
For the three months ended December 31, 2017, the effect of foreign exchange rate changes on cash and cash equivalents was a favourable impact of $1.6 million. This amount had no effect on net earnings as it was recorded in other comprehensive income.
4.2. CAPITAL RESOURCES 
As at December 31, 2017
Available

In thousands of CAD
 
Cash and cash equivalents
238,942

Long-term investments
27,876

$1.5 billion unsecured committed revolving facility1
1,330,578

Total
1,597,396

1
Includes an amount of $159.7 million outstanding under our unsecured committed revolving credit facility and letters of credit in the aggregate amount of $9.8 million as at December 31, 2017.
Our cash position and bank lines are sufficient to support our growth strategy. As at December 31, 2017, cash and cash equivalents and long-term investments represented $266.8 million.
Cash equivalents typically include term deposits, all with maturities of 90 days or less. Long-term investments include corporate and government bonds with maturities ranging from one to five years, with a credit rating of A or higher.
The amount of capital available was $1,597.4 million. The long-term debt agreements contain covenants, which require us to maintain certain financial ratios. As at December 31, 2017, CGI was in compliance with these covenants.
Total debt decreased by $39.1 million to $1,822.9 million as at December 31, 2017, compared to $1,862.0 million as at September 30, 2017. The variance was mainly due to the repayment on our unsecured committed revolving credit facility.
As at December 31, 2017, CGI was showing a negative working capital2 of $22.0 million. The Company also had $1,330.6 million available under its unsecured committed revolving facility and is generating a significant level of cash that will allow it to fund its operations while maintaining adequate levels of liquidity. On November 7, 2017, the unsecured committed revolving facility was extended by one year to December 2022 and can be further extended. There were no material changes in the terms and conditions including interest rates and banking covenants.
The tax implications and impact on repatriation of the cash and cash equivalents held by foreign subsidiaries as at December 31, 2017 will not materially affect the Company's liquidity.

2    Working capital is defined as total current assets minus total current liabilities.



    
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4.3. CONTRACTUAL OBLIGATIONS
We are committed under the terms of contractual obligations which have various expiration dates, primarily for the rental of premises, computer equipment used in outsourcing contracts and long-term service agreements. There have been no material changes to these obligations since our year ended September 30, 2017.
4.4. FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS
We use various financial instruments to manage our exposure to fluctuations of foreign currency exchange rates and interest rates. Please refer to note 11 of our interim condensed consolidated financial statements for additional information on our financial instruments and hedging transactions.
4.5. SELECTED MEASURES OF CAPITAL RESOURCES AND LIQUIDITY
As at December 31,
2017

2016

In thousands of CAD except for percentages
 
 
Reconciliation between net debt and long-term debt including the current portion:
 
 
Net debt
1,635,035

1,491,652

Add back:

 
Cash and cash equivalents
238,942

313,909

Long-term investments
27,876

31,230

Fair value of foreign currency derivative financial instruments related to debt
(78,961
)
(36,177
)
Long-term debt including the current portion
1,822,892

1,800,614

 
 
 
Net debt to capitalization ratio
19.3
%
18.2
%
Return on equity
16.2
%
17.7
%
Return on invested capital
13.7
%
14.6
%
Days sales outstanding
47

44

We use the net debt to capitalization ratio as an indication of our financial leverage in order to realize our Build and Buy strategy. The net debt to capitalization ratio increased to 19.3% in Q1 2018 from 18.2% in Q1 2017. The change in the net debt to capitalization ratio was mostly due to the decrease in cash and cash equivalents, following the investment in business acquisitions.
ROE is a measure of the return we are generating for our shareholders. ROE decreased to 16.2% in Q1 2018 from 17.7% in Q1 2017. The decrease was mainly due to lower net earnings, mainly the result of restructuring costs in Q1 2018 and Q4 2017.
ROIC is a measure of the Company’s efficiency in allocating the capital under our control to profitable investments. The return on invested capital ratio decreased to 13.7% in Q1 2018 from 14.6% in Q1 2017. The change in the ROIC was mainly the result of restructuring costs in Q1 2018 and Q4 2017.
DSO increased to 47 days at the end of Q1 2018 when compared to 44 days in Q1 2017. In calculating the DSO, we subtract the deferred revenue balance from trade accounts receivable and work in progress; for that reason, the timing of payments received from outsourcing clients in advance of the work to be performed and the timing of payments related to project milestones can affect the DSO. The Company maintains a target DSO of 45 days.
4.6. OFF-BALANCE SHEET FINANCING AND GUARANTEES
In the normal course of operations, CGI uses off-balance sheet financing for a variety of transactions such as operating leases for office space, computer equipment and vehicles as well as accounts receivable factoring. From time to time, we also enter into agreements to provide financial or performance assurances to third parties on the sale of assets, business divestitures and guarantees on government and commercial contracts.

    
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In connection with sales of assets and business divestitures, we may be required to pay counterparties for costs and losses incurred as the result of breaches in our contractual obligations, representations and warranties, intellectual property right infringement and litigation against counterparties, among others. While some of the agreements specify a maximum potential exposure of approximately $10.8 million, others do not specify a maximum amount or limited period. It is not possible to reasonably estimate the maximum amount that may have to be paid under such guarantees. The amounts are dependent upon the outcome of future contingent events, the nature and likelihood of which cannot be determined at this time. The Company does not expect to incur any potential payment in connection with these guarantees that could have a materially adverse effect on its interim condensed consolidated financial statements.
In the normal course of business, we may provide certain clients, principally governmental entities, with bid and performance bonds. In general, we would only be liable for the amount of the bid bonds if we refuse to perform the project once we are awarded the bid. We would also be liable for the performance bonds in the event of default in the performance of our obligations. As at December 31, 2017, we had committed a total of $27.1 million for these bonds. To the best of our knowledge, we complied with our performance obligations under all service contracts for which there was a performance or bid bond, and the ultimate liability, if any, incurred in connection with these guarantees would not have a material adverse effect on our audited consolidated results of operations or financial condition.
4.7. CAPABILITY TO DELIVER RESULTS
Sufficient capital resources and liquidity are required for supporting ongoing business operations and to execute our Build and Buy growth strategy. The Company has sufficient capital resources coming from the cash generated from operations, credit facilities, long-term debt agreements and invested capital from shareholders. Our principal uses of cash are for procuring new large outsourcing and managed services contracts; investing in our business solutions; pursuing accretive acquisitions; purchasing for cancellation Class A subordinate voting shares and paying down debt. In terms of financing, we are well positioned to continue executing our four-pillar growth strategy in Fiscal 2018.
Strong and experienced leadership is essential to successfully implement our Company's strategy. CGI has a strong leadership team with members who are highly knowledgeable and have gained a significant amount of experience in the IT industry via various career paths and leadership roles. CGI fosters leadership development to ensure a continuous flow of knowledge and strength is maintained throughout the organization. As part of our succession planning in key positions, we established the Leadership Institute, our own corporate university, to develop leadership, technical and managerial skills inspired by CGI’s roots and traditions.
As a Company built on human capital, our professionals and their knowledge are critical to delivering quality service to our clients. Our human resources program provides competitive compensation and benefits, a favourable working environment, and our training and career development programs combine to allow us to attract and retain the best talent. Employee satisfaction is monitored regularly through a Company-wide survey. Furthermore, approximately 80% of our members are also owners of CGI through our Share Purchase Plan. The Share Purchase Plan, along with the Profit Participation Program, allows members to share in the success of the Company and aligns member objectives with our strategic goals.
In addition to our capital resources and the talent of our human capital, CGI has established a Management Foundation encompassing governance policies, sophisticated management frameworks and an organizational model for its business units and corporate processes. This foundation, along with our appropriate internal systems, helps in providing a disciplined high standard of quality service to our clients across all of our operations, and additional value to our stakeholders. CGI’s operations maintain appropriate certifications in accordance with service requirements such as the ISO and CMMI certification programs.

    
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 5.
Changes in Accounting Policies
 
 
 
 
 
 
 
 
 
 
 
 
The interim condensed consolidated financial statements for the three months ended December 31, 2017 include all adjustments that CGI’s management considers necessary for the fair presentation of its financial position, results of operations, and cash flows.
ACCOUNTING STANDARD ADOPTION
The following amendment to the existing standard has been adopted by the Company on October 1, 2017:
IAS 7 - Statement of Cash Flows
In January 2016, the IASB amended IAS 7, Statement of Cash Flows, to require enhanced disclosure about changes in liabilities arising from financing activities, including changes from financing cash flows, changes arising from obtaining or losing control of subsidiaries or other businesses, the effect of changes in foreign exchange rates and changes in fair value. The additional disclosures will be provided in the Company’s consolidated financial statements for the year ended September 30, 2018.
FUTURE ACCOUNTING STANDARD CHANGES
The following standards have been issued but are not yet effective. The Company’s preliminary assessments are subject to change, as the Company is progressing in the assessment of the impact of these standards on its consolidated financial statements.
IFRS 15 - Revenue from Contracts with Customers
In May 2014, the IASB issued IFRS 15, Revenue from Contracts with Customers, to specify how and when to recognize revenue as well as requiring the provision of more informative and relevant disclosures. The standard supersedes IAS 18, Revenue, IAS 11, Construction Contracts, and other revenue related interpretations.
The standard will be effective on October 1, 2018 for the Company. The standard permits two possible transition methods for its application: i) retrospectively to each prior reporting period presented, or ii) retrospectively with the cumulative effect of initially applying the standard recognized on the date of the initial application. The Company has not yet selected a transition method.
In preparation for the conversion to IFRS 15, the Company has developed a detailed conversion plan consisting of four phases: 1) awareness, 2) detailed impact assessment, 3) design and 4) implementation. As part of the awareness phase, the Company has established a Steering Committee responsible for monitoring the progress and approving recommendations from the project team. The Steering Committee meets regularly and quarterly updates are provided to the Audit and Risk Management Committee.
The Company has completed the awareness phase which also involved a high-level review of the differences between current requirements and IFRS 15.
The Company is progressing toward completion of the second phase of the conversion plan which encompasses a detailed impact assessment of the differences identified. The Company expects that revenue from outsourcing, business process services and systems integration and consulting services arrangements will continue to be recognized as the services are provided in a manner that is consistent with its current accounting policies.
Currently, when a software license has value to the client on a stand-alone basis and is identified as a separately identifiable component, revenue from a software license is recognized upon delivery. Under IFRS 15, when the arrangement involves significant customization services, revenue from a software license will be combined with the services, resulting in a change in timing of revenue recognition. Based on the preliminary analysis of contracts involving software performed to date, the Company does not expect a significant impact on its consolidated financial statements.

    
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The Company is still in the process of evaluating the impact of the standard and related interpretations, including the disclosure requirements. As such, IFRS 15 could have additional impacts on the Company's consolidated financial statements for which a conclusion has not been reached yet.
The Company is conducting concurrently the remaining two phases, design and implementation. The impacts on the other key elements, such as IT changes, education and training requirements, internal control over financial reporting and impacts on business activities of the Company’s conversion plan, are assessed during those phases.
IFRS 9 - Financial Instruments
In July 2014, the IASB amended IFRS 9, Financial Instruments, to replace IAS 39, Financial Instruments: Recognition and Measurement. The standard will be effective on October 1, 2018 for the Company and is required to be applied retrospectively.
The standard simplifies the classification of financial assets, while carrying forward most of the requirements of IAS 39. The Company's financial assets currently classified as loans and receivables will continue to be measured at amortized cost and financial assets currently classified as available-for-sale will continue to be measured at fair value through other comprehensive income.
The standard introduces a new impairment model which will apply to the Company’s trade accounts receivable, long-term receivables and long-term bonds. Management does not believe that the Company is subject to any significant credit risk, given its large and diversified client base and its risk mitigation strategy to invest in high credit quality corporate and government bonds with a credit rating of A or higher.
Finally, IFRS 9 introduces a new hedge accounting model that is more closely aligned with risk-management activities. The Company expects that existing hedge relationships currently designated as effective hedging relationships will still qualify for hedge accounting under this new model.
Based on the preliminary assessment performed to date, the Company does not expect a significant impact on its consolidated financial statements.
IFRS 16 - Leases
In January 2016, the IASB issued IFRS 16, Leases, to set out the principles for the recognition, measurement, presentation and disclosure of leases for both parties to a lease agreement. The standard supersedes IAS 17, Leases, and other lease related interpretations, eliminates the classification of leases as either operating leases or finance leases and introduces a single lessee accounting model. The standard will be effective on October 1, 2019 for the Company with earlier application permitted. When the Company is the lessee, it is expected that the application of IFRS 16 will result in on-balance sheet recognition of most of its lease agreements that are currently considered operating leases, which are primarily for the rental of premises. The Company also expects a decrease of its property costs and an increase of its finance costs and amortization and depreciation resulting from the change in the recognition, measurement and presentation of rental expenses.

    
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6.
Critical Accounting Estimates
 
 
 
 
 
 
 
 
 
 
 
 

The Company’s significant accounting policies are described in note 3 of the audited consolidated financial statements for the year ended September 30, 2017. Certain of these accounting policies, listed below, require management to make accounting estimates and judgement that affect the reported amounts of assets, liabilities and equity and the accompanying disclosures at the date of the audited consolidated financial statements as well as the reported amounts of revenue and expenses during the reporting period. These accounting estimates are considered critical because they require management to make subjective and/or complex judgements that are inherently uncertain and because they could have a material impact on the presentation of our financial condition, changes in financial condition or results of operations.
Areas impacted by estimates
Consolidated balance sheets
Consolidated statements of earnings
 
 
Revenue
Cost of services, selling and administrative
Income
taxes
Revenue recognition 1
ü

ü

ü

 
Estimated losses on revenue-generating contracts
ü

 
ü

 
Goodwill impairment
ü

 
ü

 
Business combinations
ü

ü

ü

ü

Income taxes
ü

 
 
ü

Litigation and claims
ü

ü

ü

 
1     Affects the balance sheet through accounts receivable, work in progress and deferred revenue.
Revenue recognition
Relative selling price
If an arrangement involves the provision of multiple components, the total arrangement value is allocated to each separately identifiable component based on its relative selling price at the inception of the contract. At least on a yearly basis, the Company reviews its best estimate of the selling price which is established by using a reasonable range of prices for the various services and products offered by the Company based on local market information available. Information used in determining the range is mainly based on recent contracts signed and the economic environment. A change in the range could have a material impact on the allocation of total arrangement value, and therefore on the amount and timing of revenue recognition.
System integration and consulting services under fixed-fee arrangements
Revenue from system integration and consulting services under fixed-fee arrangements where the outcome of the arrangements can be estimated reliably is recognized using the percentage-of-completion method over the service periods. The Company primarily uses labour hours or labour costs to measure the progress towards completion. Project managers monitor and re-evaluate project forecasts on a monthly basis. Forecasts are reviewed to consider factors such as: changes to the scope of the contracts, delays in reaching milestones and new complexities in the project delivery. Forecasts can also be affected by market risks such as the availability and retention of qualified IT professionals and/or the ability of the subcontractors to perform their obligation within agreed upon budget and timeframes. To the extent that actual labour hours or labour costs could vary from estimates, adjustments to revenue following the review of the costs to complete on projects are reflected in the period in which the facts that give rise to the revision occur. Whenever the total costs are forecasted to be higher than the total revenue, estimated losses on revenue-generating contracts is accounted for as described below.

    
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Estimated losses on revenue-generating contracts
Estimated losses on revenue-generating contracts may occur due to additional contract costs which were not foreseen at inception of the contract. Projects and services are monitored by the project managers on a monthly basis. Some of the indicators reviewed are: current financial results, delays in reaching milestones, new complexities in the project delivery and third party deliverables and estimated costs.
In addition, CGI’s Engagement Assessment Services (EAS) team conducts a formal monthly health check assessment on CGI’s project portfolio for all contracts that have a value above an established threshold. The reviews are based on a defined set of risk dimensions and assessment categories that results in detailed reports containing actual delivery and current financial status which are reviewed with the executive management. Due to the variability of the indicators reviewed, and because the estimates are based on many variables, estimated losses on revenue-generating contracts are subject to change.
Goodwill impairment
The carrying value of goodwill is tested for impairment annually on September 30, or earlier if events or changes in circumstances indicate that the carrying value may be impaired. In order to determine if a goodwill impairment test is required, management reviews different factors on a quarterly basis such as changes in technological or market environment, changes in assumptions used to derive the weighted average cost of capital (WACC) and actual financial performance compared to planned performance.
The recoverable amount of each segment has been determined based on its value in use (VIU) calculation which includes estimates about their future financial performance based on cash flows approved by management. However, factors such as our ability to continue developing and expanding service offered to address emerging business demands and technology trends, a lengthened sales cycle and our ability to hire and retain qualified IT professionals affect future cash flows, and actual results might differ from future cash flows used in the goodwill impairment test. Key assumptions used in goodwill impairment testing are presented in note 11 of the audited consolidated financial statements for the fiscal year ended September 30, 2017. Historically the Company has not recorded an impairment charge on goodwill. As at September 30, 2017, the fair value of each segment represents between 185% and 345% of its carrying value.
Business combinations
Management makes assumptions when determining the acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed which involve estimates, such as the forecasting of future cash flows, discount rates, and the useful lives of the assets acquired.
Additionally, judgement is required in determining whether an intangible asset is identifiable, and should be recorded separately from goodwill. 
Changes in the above assumptions, estimates and judgements could affect our acquisition-date fair values and therefore could have material impacts on our audited consolidated financial statements. These changes are recorded as part of the purchase price allocation and therefore result in corresponding goodwill adjustments if they occurred during the measurement period, not exceeding one year. All other subsequent changes are recorded in our audited consolidated statement of earnings.
Income taxes
Deferred tax assets are recognized for unused tax losses and deductible temporary differences to the extent that it is probable that taxable profit will be available for their utilization. The Company considers the analysis of forecast and future tax planning strategies. Estimates of taxable profit are made based on the forecast by jurisdiction which are aligned with goodwill impairment testing assumptions, on an undiscounted basis. In addition, management considers factors such as substantively enacted tax rates, the history of the taxable profits and availability of tax strategies. Due to the uncertainty and the variability of the factors mentioned above, deferred tax assets are subject to change. Management reviews its assumptions on a quarterly basis and adjusts the deferred tax assets when appropriate.
The Company is subject to taxation in numerous jurisdictions and there are transactions and calculations for which the ultimate tax determination is uncertain which occurs when there is uncertainty as to the meaning of the law, or to the applicability of

    
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the law to a particular transaction or both. In those circumstances, the Company might review administrative practice, consult tax authorities or advisors on the interpretation of tax legislation. When a tax position is uncertain, the Company recognizes an income tax benefit or reduces an income tax liability only when it is probable that the tax benefit will be realized in the future or that the income tax liability is no longer probable. The provision for uncertain tax position is made using the best estimate of the amount expected to be paid based on qualitative assessments of all relevant factors and is subject to change. The review of assumptions is done on a quarterly basis.
Litigation and claims
Provisions are recognized when the Company has a present legal or constructive obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. The accrued litigation and legal claim provisions are based on historical experience, current trends and other assumptions that are believed to be reasonable under the circumstances. Estimates include the period in which the underlying cause of the claim occurred and the degree of probability of an unfavourable outcome. Management reviews assumptions and facts surrounding outstanding litigation and claims on a quarterly basis, involves external counsel when necessary and adjusts the provision accordingly. The Company has to be compliant with applicable law in many jurisdictions which increases the complexity of determining the adequate provision following litigation review. Since the outcome of such litigation and claims is not predictable with assurance, those provisions are subject to change. Adjustments to litigation and claims provisions are reflected in the period when the facts that give rise to an adjustment occur.

    
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7.
Integrity of Disclosure
 
 
 
 
 
 
 
 
 
 
 
 
Our management assumes the responsibility for the existence of appropriate information systems, procedures and controls to ensure that information used internally and disclosed externally is complete and reliable.
CGI has a formal corporate disclosure policy whose goal is to raise awareness of the Company’s approach to disclosure among the members of the Board of Directors, senior management and employees.
The Board of Directors has the responsibility under its charter and under the securities laws that govern CGI’s continuous disclosure obligations to oversee CGI's compliance with its continuous and timely disclosure obligations, as well as the integrity of the Company's internal controls and management information systems. The Board of Directors carries out this responsibility mainly through its Audit and Risk Management Committee.
The Audit and Risk Management Committee of CGI is composed entirely of independent directors who meet the independence and experience requirements of National Instrument 52-110 adopted by the Canadian Securities Administrators as well as those of the New York Stock Exchange ("NYSE") and the U.S. Securities and Exchange Commission. The role and responsibilities of the Committee include: (a) reviewing all public disclosure documents containing audited or unaudited financial information concerning CGI; (b) identifying and examining the financial and operating risks to which the Company is exposed, reviewing the various policies and practices of the Company that are intended to manage those risks, and reporting on a regular basis to the Board of Directors concerning risk management; (c) reviewing and assessing the effectiveness of CGI’s accounting policies and practices concerning financial reporting; (d) reviewing and monitoring CGI’s internal control procedures, programs and policies and assessing their adequacy and effectiveness; (e) reviewing the adequacy of CGI’s internal audit resources including the mandate and objectives of the internal auditor; (f) recommending to the Board of Directors the appointment of the external auditor, asserting the external auditor’s independence, reviewing the terms of their engagement, conducting an annual auditor's performance assessment, and pursuing ongoing discussions with them; (g) reviewing all related party transactions in accordance with the rules of the NYSE and other applicable laws and regulations; (h) reviewing the audit procedures including the proposed scope of the external auditor's examinations; and (i) performing such other functions as are usually attributed to audit committees or as directed by the Board of Directors. In making its recommendation to the Board of Directors in relation to the annual appointment of the external auditor, the Audit and Risk Management Committee conducts an annual assessment of the external auditor's performance following the recommendations of the Chartered Professional Accountants of Canada. The formal assessment is concluded in advance of the Annual General Meeting of Shareholders and is conducted with the assistance of key CGI personnel.
As reported in our 2017 Annual Report, the Company evaluated the effectiveness of its disclosure controls and procedures and internal controls over financial reporting based on the framework established in Internal Control - Integrated Framework issued by the Commitee of Sponsoring Organizations of the Treadway Commission (2013 COSO Framework), supervised by and with the participation of the Chief Executive Officer and the Chief Financial Officer as of September 30, 2017. The Chief Executive Officer and Chief Financial Officer concluded that, based on this evaluation, the Company’s disclosure controls and procedures and internal controls over financial reporting were adequate and effective, at a reasonable level of assurance, to ensure that material information related to the Company and its consolidated subsidiaries would be made known to them by others within those entities.
For the quarter ended December 31, 2017, there was no change in our internal control over financial reporting that materially affected, or is reasonably likely to materially affect the Company's internal controls over financial reporting.


    
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8.
Risk Environment
 
 
 
 
 
 
 
 
 
 
 
 
8.1. RISKS AND UNCERTAINTIES
While we are confident about our long-term prospects, the following risks and uncertainties could affect our ability to achieve our strategic vision and objectives for growth and should be considered when evaluating our potential as an investment.
8.1.1. Risks Related to the Market
Economic risk
The level of business activity of our clients, which is affected by economic conditions, has a bearing upon the results of our operations. We can neither predict the impact that current economic conditions will have on our future revenue, nor predict when economic conditions will show meaningful improvement. During an economic downturn, our clients and potential clients may cancel, reduce or defer existing contracts and delay entering into new engagements. Clients may decide to undertake fewer IT systems projects during difficult economic times, resulting in limited implementation of new technology and smaller engagements. Since there may be fewer engagements in a downturn, competition may increase and pricing for services may decline as competitors may decrease rates to maintain or increase their market share in our industry and this may trigger pricing adjustments related to the benchmarking obligations within our contracts. Our revenue and profitability could be negatively impacted as a result of these factors.
8.1.2. Risks Related to our Industry
The competition for contracts
CGI operates in a global marketplace in which competition among providers of IT services is vigorous. Some of our competitors possess greater financial, marketing and sales resources, and larger geographic scope in certain parts of the world than we do, which, in turn, provides them with additional leverage in the competition for contracts. In certain niche, regional or metropolitan markets, we face smaller competitors with specialized capabilities who may be able to provide competing services with greater economic efficiency. Some of our competitors have more significant operations than we do in lower cost countries that can serve as a platform from which to provide services worldwide on terms that may be more favourable. Increased competition among IT services firms often results in corresponding pressure on prices. There can be no assurance that we will succeed in providing competitively priced services at levels of service and quality that will enable us to maintain and grow our market share.
We derive significant revenue from contracts awarded through competitive bidding processes, which limit the Company's ability to negotiate certain contractual terms and conditions. Risks related to competitive bidding processes also involve substantial cost and managerial time and effort spent by the Company to prepare bids and proposals for contracts that may or may not be awarded to the Company, as well as expenses and delays that may arise if the Company's competitors protest or challenge awards made to the Company pursuant to competitive bidding processes.
The availability and retention of qualified IT professionals
There is strong demand for qualified individuals in the IT industry. Hiring and retaining a sufficient amount of individuals with the desired knowledge and skill set may be difficult. Therefore, it is important that we remain able to successfully attract and retain highly qualified professionals and establish an effective succession plan. If our comprehensive programs aimed at attracting and retaining qualified and dedicated professionals do not ensure that we have staff in sufficient numbers and with the appropriate training, expertise and suitable government security clearances required to serve the needs of our clients, we may have to rely on subcontractors or transfers of staff to fill resulting gaps. If our succession plan fails to identify those with potential or to develop these key individuals, we may be unable to replace key members who retire or leave the company and may be required to recruit and/or train new employees. This might result in lost revenue or increased costs, thereby putting pressure on our net earnings.


    
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The ability to continue developing and expanding service offerings to address emerging business demands and technology trends
The rapid pace of change in all aspects of IT and the continually declining costs of acquiring and maintaining IT infrastructure mean that we must anticipate changes in our clients’ needs. To do so, we must adapt our services and our solutions so that we maintain and improve our competitive advantage and remain able to provide cost effective services and solutions. The markets in which we operate are extremely competitive and there can be no assurance that we will succeed in developing and adapting our business in a timely manner. If we do not keep pace, our ability to retain existing clients and gain new business may be adversely affected. This may result in pressure on our revenue, net earnings and resulting cash flow from operations.
Infringing on the intellectual property rights of others
Despite our efforts, the steps we take to ensure that our services and offerings do not infringe on the intellectual property rights of third parties may not be adequate to prevent infringement and, as a result, claims may be asserted against us or our clients. We enter into licensing agreements for the right to use intellectual property and may otherwise offer indemnities against liability and damages arising from third-party claims of patent, copyright, trademark or trade secret infringement in respect of our own intellectual property or software or other solutions developed for our clients. In some instances, the amount of these indemnity claims could be greater than the revenue we receive from the client (see guarantees risk). Intellectual property claims or litigation could be time-consuming and costly, harm our reputation, require us to enter into additional royalty or licensing arrangements, or prevent us from providing some solutions or services. Any limitation on our ability to sell or use solutions or services that incorporate software or technologies that are the subject of a claim could cause us to lose revenue-generating opportunities or require us to incur additional expenses to modify solutions for future projects.
Protecting our intellectual property rights
Our success depends, in part, on our ability to protect our proprietary methodologies, processes, know-how, tools, techniques and other intellectual property that we use to provide our services. Although CGI takes reasonable steps (e.g. available copyright protection and, in some cases, patent protection) to protect and enforce its intellectual property rights, there is no assurance that such measures will be enforceable or adequate. The cost of enforcing our rights can be substantial and, in certain cases, may prove to be uneconomic. In addition, the laws of some countries in which we conduct business may offer only limited intellectual property rights protection. Despite our efforts, the steps taken to protect our intellectual property may not be adequate to prevent or deter infringement or other misappropriation of intellectual property, and we may not be able to detect unauthorized use of our intellectual property, or take appropriate steps to enforce our intellectual property rights.
Benchmarking provisions within certain contracts
Some of our outsourcing contracts contain clauses allowing our clients to externally benchmark the pricing of agreed upon services against those offered by other providers in a peer comparison group. The uniqueness of the client environment should be factored in and, if results indicate a difference outside the agreed upon tolerance, we may be required to work with clients to reset the pricing for their services. There can be no assurance that benchmarks will produce accurate or reliable data, including pricing data. This may result in pressure on our revenue, net earnings and resulting cash flow from operations.
8.1.3. Risks Related to our Business
Risks associated with our growth strategy
CGI’s Build and Buy strategy is founded on four pillars of growth: first, organic growth through contract wins, renewals and extensions in the areas of outsourcing and system integration; second, the pursuit of new large outsourcing contracts; third, acquisitions of smaller firms or niche players; and fourth, transformational acquisitions.
Our ability to achieve organic growth is affected by a number of factors outside of our control, including a lengthening of our sales cycle for major outsourcing contracts.
Our ability to grow through niche and transformational acquisitions requires that we identify suitable acquisition targets and that we correctly evaluate their potential as transactions that will meet our financial and operational objectives. There can be no assurance that we will be able to identify suitable acquisition candidates and consummate additional acquisitions that meet

    
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our economic thresholds, or that future acquisitions will be successfully integrated into our operations and yield the tangible accretive value that had been expected.
If we are unable to implement our Build and Buy strategy, we will likely be unable to maintain our historic or expected growth rates.
The variability of financial results
Our ability to maintain and increase our revenue is affected not only by our success in implementing our Build and Buy strategy, but also by a number of other factors, which could cause the Company's financial results to fluctuate. These factors include: (i) our ability to introduce and deliver new services and business solutions; (ii) our potential exposure to a lengthened sales cycle; (iii) the cyclicality of the purchases of our technology services and products; (iv) the nature of our client’s business (for example, if a client encounters financial difficulty, it may be forced to cancel, reduce or defer existing contracts with us); and (v) the structure of our agreements with clients (for example, some of CGI's agreements with clients contain clauses allowing the clients to benchmark the pricing of services provided by CGI against the prices offered by other providers). These, and other factors, make it difficult to predict financial results for any given period.
Business mix variations
The proportion of revenue that we generate from shorter-term system integration and consulting projects (SI&C), versus revenue from long-term outsourcing contracts, will fluctuate at times, affected by acquisitions or other transactions. An increased exposure to revenue from SI&C projects may result in greater quarterly revenue variations, as the revenue from SI&C projects does not provide long-term consistency in revenue.
The financial and operational risks inherent in worldwide operations
We manage operations in numerous countries around the world including offshore delivery centers. The scope of our operations (including our offshore delivery centers) subjects us to issues that can negatively impact our operations, including: currency fluctuations (see foreign exchange risk); the burden of complying with a wide variety of national and local laws (see regulatory risk); the differences in and uncertainties arising from local business culture and practices; political, social and economic instability including the threats of terrorism, civil unrest, war, natural disasters and pandemic illnesses. Any or all of these risks could impact our global business operations and cause our profitability to decline.
Organizational challenges associated with our size
Our culture, standards, core values, internal controls and our policies need to be instilled across newly acquired businesses as well as maintained within our existing operations. To effectively communicate and manage these standards throughout a large global organization is both challenging and time consuming. Newly acquired businesses may be resistant to change and may remain attached to past methods, standards and practices which may compromise our business agility in pursuing opportunities. Cultural differences in various countries may also present barriers to introducing new ideas or aligning our vision and strategy with the rest of the organization. If we cannot overcome these obstacles in maintaining a strategic bond throughout the Company worldwide, we may not be able to achieve our growth and profitability objectives.
Taxes and tax credit programs
In estimating our income tax payable, management uses accounting principles to determine income tax positions that are likely to be sustained by applicable tax authorities. However, there is no assurance that our tax benefits or tax liability will not materially differ from our estimates or expectations. The tax legislation, regulation and interpretation that apply to our operations are continually changing. In addition, future tax benefits and liabilities are dependent on factors that are inherently uncertain and subject to change, including future earnings, future tax rates, and anticipated business mix in the various jurisdictions in which we operate. Moreover, our tax returns are continually subject to review by applicable tax authorities. These tax authorities determine the actual amounts of taxes payable or receivable, of any future tax benefits or liabilities and of income tax expense that we may ultimately recognize. Such determinations may become final and binding on the Company. Any of the above factors could have a material adverse effect on our net income or cash flow by affecting our operations and profitability, the availability of tax credits, the cost of the services we provide, and the availability of deductions for operating losses as we develop our international service delivery capabilities.

    
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Benefits obtained from government sponsored programs
We benefit from government sponsored programs designed to support research and development, labour and economic growth in jurisdictions where we operate. Government programs reflect government policy and depend on various political and economic factors. There can be no assurance that such government programs will continue to be available to the Company in the future, or will not be reduced, amended or eliminated. Any future government program reductions or eliminations or other amendments to the tax credit programs could increase operating or capital expenditures incurred by the Company and have a material adverse effect on its net earnings or cash flow.
Credit risk with respect to accounts receivable and work in progress
In order to sustain our net earnings and cash flow from operations, we must invoice and collect the amounts owed to us in an efficient and timely manner. Although we maintain provisions to account for anticipated shortfalls in amounts collected from clients, the provisions we take are based on management estimates and on our assessment of our clients’ creditworthiness which may prove to be inadequate in the light of actual results. To the extent that we fail to perform our services in accordance with our contracts and our clients’ reasonable expectations, and to the extent that we fail to invoice clients and to collect the amounts owed to the Company for our services correctly in a timely manner, our collections could suffer, which could materially adversely affect our revenue, net earnings and cash flow. In addition, a prolonged economic downturn may cause clients to curtail or defer projects, impair their ability to pay for services already provided, and ultimately cause them to default on existing contracts, in each case, causing a shortfall in revenue and impairing our future prospects.
Material developments regarding major commercial clients resulting from such causes as changes in financial condition, mergers or business acquisitions
Consolidation among our clients resulting from mergers and acquisitions may result in loss or reduction of business when the successor business’ IT needs are served by another service provider or are provided by the successor company’s own personnel. Growth in a client’s IT needs resulting from acquisitions or operations may mean that we no longer have a sufficient geographic scope or the critical mass to serve the client’s needs efficiently, resulting in the loss of the client’s business and impairing our future prospects. There can be no assurance that we will be able to achieve the objectives of our growth strategy in order to maintain and increase our geographic scope and critical mass in our targeted markets.
Early termination risk
If we should fail to deliver our services according to contractual agreements, some of our clients could elect to terminate contracts before their agreed expiry date, which would result in a reduction of our earnings and cash flow and may impact the value of our backlog of orders. In addition, a number of our outsourcing contractual agreements have termination for convenience and change of control clauses according to which a change in the client’s intentions or a change in control of CGI could lead to a termination of these agreements. Early contract termination can also result from the exercise of a legal right or when circumstances that are beyond our control or beyond the control of our client prevent the contract from continuing. In cases of early termination, we may not be able to recover capitalized contract costs and we may not be able to eliminate ongoing costs incurred to support the contract.
Cost estimation risks
In order to generate acceptable margins, our pricing for services is dependent on our ability to accurately estimate the costs and timing for completing projects or long-term outsourcing contracts, which can be based on a client's bid specification, sometimes in advance of the final determination of the full scope and design of the contract. In addition, a significant portion of our project-oriented contracts are performed on a fixed-price basis. Billing for fixed-price engagements is carried out in accordance with the contract terms agreed upon with our client, and revenue is recognized based on the percentage of effort incurred to date in relation to the total estimated efforts to be incurred over the duration of the respective contract. These estimates reflect our best judgement regarding the efficiencies of our methodologies and professionals as we plan to apply them to the contracts in accordance with the CGI Client Partnership Management Framework (CPMF), a framework that contains high standards of contract management to be applied throughout the Company. If we fail to apply the CPMF correctly or if we are unsuccessful in accurately estimating the time or resources required to fulfill our obligations under a contract, or if unexpected factors, including those outside of our control, arise, there may be an impact on costs or the delivery schedule which could have a material adverse effect on our expected net earnings.

    
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Risks related to teaming agreements and subcontracts
We derive revenue from contracts where we enter into teaming agreements with other providers. In some teaming agreements we are the prime contractor whereas in others we act as a subcontractor. In both cases, we rely on our relationships with other providers to generate business and we expect to do so in the foreseeable future. Where we act as prime contractor, if we fail to maintain our relationships with other providers, we may have difficulty attracting suitable participants in our teaming agreements. Similarly, where we act as subcontractor, if our relationships are impaired, other providers might reduce the work they award to us, award that work to our competitors, or choose to offer the services directly to the client in order to compete with our business. In either case, if we fail to maintain our relationship with these providers or if our relationship with these providers is otherwise impaired, our business, prospects, financial condition and operating results could be materially adversely affected.
Our partners’ ability to deliver on their commitments
Increasingly large and complex contracts may require that we rely on third party subcontractors including software and hardware vendors to help us fulfill our commitments. Under such circumstances, our success depends on the ability of the third parties to perform their obligations within agreed upon budgets and timeframes. If our partners fail to deliver, our ability to complete the contract may be adversely affected, which could have an unfavourable impact on our profitability.
Guarantees risk
In the normal course of business, we enter into agreements that may provide for indemnification and guarantees to counterparties in transactions such as consulting and outsourcing services, business divestitures, lease agreements and financial obligations. These indemnification undertakings and guarantees may require us to compensate counterparties for costs and losses incurred as a result of various events, including breaches of representations and warranties, intellectual property right infringement, claims that may arise while providing services or as a result of litigation that may be suffered by counterparties.
Risk related to human resources utilization rates
In order to maintain our net earnings, it is important that we maintain the appropriate availability of professional resources in each of our geographies by having a high utilization rate while still being able to assign additional resources to new work. Maintaining an efficient utilization rate requires us to forecast our need for professional resources accurately and to manage recruitment activities, professional training programs, attrition rates and restructuring programs appropriately. To the extent that we fail to do so, or to the extent that laws and regulations, restrict our ability to do so, our utilization rates may be reduced; thereby having an impact on our revenue and profitability. Conversely, we may find that we do not have sufficient resources to deploy against new business opportunities in which case our ability to grow our revenue would suffer.
Client concentration risk
We derive a significant portion of our revenue from the services we provide to various U.S. federal government departments and agencies. We expect that this will continue for the foreseeable future. There can be, however, no assurance that each such U.S. federal government and agency will continue to utilize our services to the same extent, or at all in the future. In the event that a major U.S. federal government department or agency were to limit, reduce, or eliminate the business it awards to us, we might be unable to recover the lost revenue with work from other U.S. federal government departments or agencies or other clients, and our business, prospects, financial condition and operating results could be materially and adversely affected. Although IFRS considers a national government and its agencies as a single client, our client base in the U.S. government economic sector is in fact diversified with contracts from many different departments and agencies.
Government business risk
Changes in government spending policies or budget priorities could directly affect our financial performance. Among the factors that could harm our government contracting business are: the curtailment of governments’ use of consulting and IT services firms; a significant decline in spending by governments in general, or by specific departments or agencies in particular; the adoption of new legislation and/or actions affecting companies that provide services to governments; delays in the payment of our invoices by government; and general economic and political conditions. These or other factors could cause government agencies and departments to reduce their purchases under contracts, to exercise their right to terminate contracts, to issue

    
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temporary stop work orders, or not to exercise options to renew contracts, any of which would cause us to lose future revenue. Government spending reductions or budget cutbacks at these departments or agencies could materially harm our continued performance under these contracts, or limit the awarding of additional contracts from these agencies.
Regulatory risk
Our global operations require us to be compliant with laws in many jurisdictions on matters such as: anti-corruption, trade restrictions, immigration, taxation, securities regulation, antitrust, data privacy and labour relations, amongst others. Complying with these diverse requirements worldwide is a challenge and consumes significant resources. Some of these laws may impose conflicting requirements; we may face the absence in some jurisdictions of effective laws to protect our intellectual property rights; there may be restrictions on the movement of cash and other assets; or restrictions on the import and export of certain technologies; or restrictions on the repatriation of earnings and reduce our earnings, all of which may expose us to penalties for non-compliance and harm our reputation.
Our business with the U.S. federal government and its agencies requires that we comply with complex laws and regulations relating to government contracts. These laws relate to the integrity of the procurement process, impose disclosure requirements, and address national security concerns, among other matters. For instance, we are routinely subject to audits by U.S. government agencies with respect to compliance with these rules. If we fail to comply with these requirements we may incur penalties and sanctions, including contract termination, suspension of payments, suspension or debarment from doing business with the federal government, and fines.
Legal claims made against our work
We create, implement and maintain IT solutions that are often critical to the operations of our clients’ business. Our ability to complete large projects as expected could be adversely affected by unanticipated delays, renegotiations, and changing client requirements or project delays. Also, our solutions may suffer from defects that adversely affect their performance; they may not meet our clients’ requirements or may fail to perform in accordance with applicable service levels. Such problems could subject us to legal liability, which could materially adversely affect our business, operating results and financial condition, and may negatively affect our professional reputation. We typically use reasonable efforts to include provisions in our contracts which are designed to limit our exposure to legal claims relating to our services and the applications we develop. We may not always be able to include such provisions and, where we are successful, they may not protect us adequately or may not be enforceable under some circumstances or under the laws of some jurisdictions.
Data protection and infrastructure risks
Our business often requires that our clients’ applications and information, which may include their proprietary information and personal information they manage, be processed and stored on our networks and systems, and in data centers that we manage. We also process and store proprietary information relating to our business, and personal information relating to our members. The Company faces risk inherent in protecting the security of such personal data. Digital information and equipment are subject to loss, theft or destruction, and services that we provide may become temporarily unavailable as a result of those risks, or upon an equipment or system malfunction. The causes of such failures include human error in the course of normal operations (including from advertent or inadvertent actions or inactions by our members), maintenance and upgrading activities, as well as hacking, vandalism (including denial of service attacks and computer viruses), theft, and unauthorized access, as well as power outages or surges, floods, fires, natural disasters and many other causes. The measures that we take to protect against all information infrastructure risks, including both physical and logical controls on access to premises and information may prove in some circumstances to be inadequate to prevent the improper disclosure, loss, theft, misappropriation of, unauthorized access to, or destruction of client information, or service interruptions. Such events may expose the Company to financial loss arising from the costs of remediation and those arising from litigation (including under the laws that protect the privacy of personal information), claims and damages, as well as expose the Company to government sanctions and damage to our brand and reputation.




    
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Security and cybersecurity risks
In the current environment, there are numerous and evolving security risks, especially from cybersecurity threats, including criminal hackers, hacktivists, state sponsored organizations, industrial espionage, employee misconduct, and human or technological error. Our business could be negatively impacted by these physical and cybersecurity threats, which could affect our future sales and financial position or increase our costs and expenses. These security risks to the Company, which are managed by the Company's Chief Security Officer, include potential attacks not only of our own products, services and systems, but also those of our clients, contractors, business partners, vendors and other third parties. We seek to detect and investigate all security incidents and to prevent their occurrence or recurrence, by investing in data privacy controls, threat protections, detection and mitigation policies, procedures and controls, and working with industry and government against cybersecurity threats. However, because of the evolving nature and sophistication of these security threats, there can be no assurance that we can detect or prevent all of these threats. As the cybersecurity landscape evolves, the Company may also find it necessary to make further significant investments to protect data and infrastructure. Occurrence of any of these aforementioned security threats could expose the Company, our clients or other third parties to potential liability, litigation, and regulatory action, as well as the loss of client confidence, loss of existing or potential clients, loss of sensitive government contracts, damage to brand and reputation, and other financial loss.
Risk of harm to our reputation
CGI’s reputation as a capable and trustworthy service provider and long-term business partner is key to our ability to compete effectively in the market for IT services. The nature of our operations exposes us to the potential loss, unauthorized access to, or destruction of our clients’ information, as well as temporary service interruptions. Depending on the nature of the information or services, such events may have a negative impact on how the Company is perceived in the marketplace. Under such circumstances, our ability to obtain new clients and retain existing clients could suffer with a resulting impact on our revenue and net earnings.
Risks associated with the integration of new operations
The successful integration of new operations arising from our acquisition strategy or from large outsourcing contracts requires that a substantial amount of management time and attention be focused on integration tasks. Management time that is devoted to integration activities may detract from management’s normal operations focus with resulting pressure on the revenues and earnings from our existing operations. In addition, we may face complex and potentially time-consuming challenges in implementing the uniform standards, controls, procedures and policies across new operations when harmonizing their activities with those of our existing business units. Integration activities can result in unanticipated operational problems, expenses and liabilities. If we are not successful in executing our integration strategies in a timely and cost-effective manner, we will have difficulty achieving our growth and profitability objectives.
Internal controls risks
Due to the inherent limitations of internal controls including the circumvention or overriding of controls, or fraud, there can only be reasonable assurance that the Company’s internal controls will detect and prevent a misstatement. If the Company is unable to design, implement, monitor and maintain effective internal controls throughout its different business environments, the efficiency of our operations might suffer, resulting in a decline in revenue and profitability, and the accuracy of our financial reporting could be impaired.

    
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Liquidity and funding risks
The Company’s future growth is contingent on the execution of its business strategy, which, in turn, is dependent on its ability to grow the business organically as well as through business acquisitions. In the event we would need to raise additional funds through equity or debt financing to fund any currently unidentified or unplanned future acquisitions and other growth opportunities, there can be no assurance that such financing will be available in amounts and on terms acceptable to us. Our ability to raise the required funding depends on the capacity of the capital markets to meet our equity and/or debt financing needs in a timely fashion and on the basis of interest rates and/or share prices that are reasonable in the context of our commercial objectives. Increasing interest rates, volatility in our share price, and the capacity of our current lenders to meet our additional liquidity requirements are all factors that may have a material adverse effect on any acquisitions or growth activities that we may, in the future, identify or plan. If we are unable to obtain the necessary funding, we may be unable to achieve our growth objectives.
Foreign exchange risk
The majority of our revenue and costs are denominated in currencies other than the Canadian dollar. Foreign exchange fluctuations impact the results of our operations as they are reported in Canadian dollars. This risk is partially mitigated by a natural hedge in matching our costs with revenue denominated in the same currency and through the use of derivatives in our global hedging strategy. However, as we continue our global expansion, natural hedges may begin to diminish and the use of hedging contracts exposes us to the risk that financial institutions could fail to perform their obligations under our hedging instruments. Furthermore, there can be no assurance that our hedging strategy and arrangements will offset the impact of fluctuations in currency exchange rates, which could materially adversely affect our business revenues, results of operations, financial condition or prospects. Other than the use of financial products to deliver on our hedging strategy, we do not trade derivative financial instruments.
Our functional and reporting currency is the Canadian dollar. As such, our U.S., European and Asian investments, operations and assets are exposed to net change in currency exchange rates. Volatility in exchange rates could have an adverse effect on our business, financial condition and results of our operations.
8.2. LEGAL PROCEEDINGS
The Company is involved in legal proceedings, audits, claims and litigation arising in the ordinary course of its business. Certain of these matters seek damages in significant amounts. Although the outcome of such matters is not predictable with assurance, the Company has no reason to believe that the disposition of any such current matter could reasonably be expected to have a material adverse effect on the Company’s financial position, results of operations or the ability to carry on any of its business activities.

    
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Transfer Agent
Computershare Investor Services Inc.
(800) 564-6253
Investor Relations
Lorne Gorber
Executive Vice-President, Global Communications & Investor Relations
Telephone: (514) 841-3355
lorne.gorber@cgi.com
1350 René-Lévesque Boulevard West
25th Floor
Montreal, Quebec
H3G 1T4
Canada

    
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