40-F

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 40-F

(Check one)

☐ Registration statement pursuant to Section 12 of the Securities Exchange Act of 1934

or

☑ Annual report pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934

For the fiscal year ended September 30, 2019

Commission file number 1-14858

CGI INC.

(Exact name of Registrant as specified in its charter)

CGI Inc.

(Translation of Registrant’s name into English)

Quebec, Canada

(Province or other jurisdiction of incorporation or organization)

8742

(Primary Standard Industrial Classification Code Number)

98-0406227

(I.R.S. Employer Identification Number)

1350 René-Lévesque Boulevard West, 25^th Floor

Montréal, Quebec

Canada H3G 1T4

(514) 841-3200

(Address and telephone number of Registrant’s principal executive offices)

CGI Technologies and Solutions Inc.

11325 Random Hills

Fairfax, VA 22030

(703) 267-8679

(Name, address and telephone number of agent for service in the United States)

Securities registered or to be registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol	Name of each exchange on which registered
Class A subordinate voting shares	GIB	New York Stock Exchange

Securities registered or to be registered pursuant to Section 12(g) of the Act:

None

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:

None

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For annual reports, indicate by check mark the information filed with this form:

☑ Annual Information Form            ☑ Audited Annual Financial Statements

Indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of the close of the period covered by the annual report: 239,857,462 Class A subordinate voting shares, 28,945,706 Class B shares.

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports); and (2) has been subject to such filing requirements for the past 90 days.    Yes   X    No____

Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or such shorter period that the Registrant was required to submit such files).    

Yes   X   No____

Indicate by check mark whether the Registrant is an emerging growth company, as defined in Rule 12b-2 of the Exchange Act.

Emerging growth company ____                        

If an emerging growth company that prepares its financial statements in accordance with U.S. GAAP, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards† provided pursuant to Section 13(a) of the Exchange Act.

____                         

† The term “new or revised financial accounting standard” refers to any update issued by the Financial Accounting Standards Board to its Accounting Standards Codification after April 5, 2012.

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Undertaking

Registrant undertakes to make available, in person or by telephone, representatives to respond to inquiries made by the Commission staff, and to furnish promptly, when requested to do so by the Commission staff, information relating to: the securities registered pursuant to Form 40-F; the securities in relation to which the obligation to file an annual report on Form 40-F arises; or transactions in said securities.

Controls and Procedures

The Registrant has established and maintains disclosure controls and procedures designed to provide reasonable assurance that the material information relating to the Registrant is made known to the Chief Executive Officer and Chief Financial Officer by others, particularly during the period in which annual and interim filings are prepared and that information required to be disclosed by the Registrant in its annual, interim filings or other reports filed or submitted by the Registrant under Canadian and U.S. securities laws is recorded, processed, summarized and reported within the time periods specified under those laws and the related rules. The effectiveness of these disclosure controls and procedures, as defined under National Instrument 52-109 adopted by Canadian securities regulators and in Rule 13a-15(e) under the U.S. Securities Exchange Act of 1934, as amended, was evaluated under the supervision of and with the participation of the Registrant’s Chief Executive Officer and Chief Financial Officer as of the end of the Registrant’s most recently completed fiscal year on September 30, 2019. Based on such evaluations, the Chief Executive Officer and Chief Financial Officer concluded that the Registrant’s disclosure controls and procedures were effective as at September 30, 2019.

The Registrant has also established and maintains internal control over financial reporting, as defined under National Instrument 52-109 and in Rule 13a-15(f) under the U.S. Securities Exchange Act of 1934, as amended. Management is responsible for establishing and maintaining adequate internal control over financial reporting for the Registrant. The Registrant’s internal control over financial reporting is a process designed under the supervision of the Chief Executive Officer and Chief Financial Officer, and effected by management and other key personnel of the Registrant, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with International Financial Reporting Standards. However, because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements on a timely basis. The effectiveness of the Registrant’s internal control over financial reporting as at September 30, 2019 was evaluated under the supervision of and with the participation of the Registrant’s Chief Executive Officer and Chief Financial Officer as of the end of the Registrant’s most recently completed fiscal year on September 30, 2019 based on the criteria established in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO 2013). Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Registrant’s internal control over financial reporting was effective as at September 30, 2019.

The effectiveness of the Registrant’s internal control over financial reporting as of September 30, 2019 has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report, filed as Exhibit 99.2 to this Annual Report.

There have been no changes in the Registrant’s internal control over financial reporting during the fiscal year ended September 30, 2019 that has materially affected, or are reasonably likely to materially affect, the Registrant’s internal control over financial reporting.

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Audit Committee

The Audit and Risk Management Committee of the Board of Directors is composed entirely of unrelated directors who meet the independence and experience requirements of the New York Stock Exchange, the Toronto Stock Exchange, the Securities and Exchange Commission rules and National Instrument 52-110 adopted by Canadian securities regulators, as amended.

The Audit and Risk Management Committee is currently composed of Mr. Gilles Labbé, Chair of the Committee, Messrs. Richard B. Evans and Michael B. Pedersen, and Mses. Alison C. Reed and Kathy N. Waller.

The Registrant’s Board of Directors has determined that the following members of the Audit and Risk Management Committee of the Board of Directors are “audit committee financial experts” within the meaning of paragraph (8) of General Instruction B to Form 40-F:

• Gilles Labbé;

• Alison C. Reed; and

• Kathy N. Waller.

Please refer to the Registrant’s Management Proxy Circular dated December 9, 2019 (and furnished to the Commission as Exhibit 99.2 to the Registrant’s Form 6-K on December 19, 2019) under the heading Nominees for Election as Directors for a brief summary of Mr. Labbé and Mses. Reed and Waller’s relevant experience.

Principal Accountant Fees and Services

In order to satisfy itself as to the independence of the external auditors, the Audit and Risk Management Committee has adopted an auditor independence policy which covers (a) the services that may and may not be performed by the external auditors, (b) the governance procedures to be followed prior to retaining services from the external auditors, and (c) the responsibilities of the key participants. The following is a summary of the material provisions of the policy.

Performance of Services

Services are either acceptable services or prohibited services.

The acceptable services are audit and review of financial statements, prospectus work, the audit of pension plans, special audits on control procedures, tax planning services on mergers and acquisitions activities, due diligence relating to mergers and acquisitions, tax services related to transfer pricing, sales tax planning and returns, research and interpretation related to taxation, research relating to accounting issues, tax planning services, preparation of tax returns, and all other services that are not prohibited services.

The prohibited services are bookkeeping services, the design and implementation of financial information systems, appraisal or valuation services or fairness opinions, actuarial services, internal audit services, management functions, human resources functions, broker-dealer services, legal services, services based on contingency fees, and expert services.

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Governance Procedures

The following control procedures are applicable when considering whether to retain the external auditors’ services:

For all services falling within the permitted services category, whether they are audit or non-audit services, a request for approval must be submitted to the Audit and Risk Management Committee through the Executive Vice-President and Chief Financial Officer prior to engaging the auditors to perform the services.

In the interests of efficiency, certain permitted services are pre-approved quarterly by the Audit and Risk Management Committee and thereafter only require approval by the Executive Vice-President and Chief Financial Officer as follows:

• The Audit and Risk Management Committee can pre-approve envelopes for certain services to pre-determined dollar limits on a quarterly basis;

• Once pre-approved by the Audit and Risk Management Committee, the Executive Vice-President and Chief Financial Officer may approve the services prior to the engagement;

• For services not covered by the pre-approved envelopes and for costs in excess of the pre-approved amounts, separate requests for approval must be submitted to the Audit and Risk Management Committee; and

• At each quarterly meeting of the Audit and Risk Management Committee, a consolidated summary of all fees by service type is presented including a breakdown of fees incurred within each of the pre-approved envelopes.

Fees Billed by the External Auditors

During the fiscal years ended September 30, 2019 and September 30, 2018, the Registrant’s external auditors billed the following fees for their services:

Service retained	Fees billed and percentage
	2019		2018
Audit fees	$7,207,258	72.00%	$7,658,066	78.83%
Audit related fees(a)	$345,639	3.45%	$1,707,724	17.58%
Tax fees(b)	$2,370,713	23.68%	$348,880	3.59%
All other fees(c)	$86,165	0.86%	$0	0.00%
Total fees billed	$10,009,775	100%	$9,714,669	100%

^(a)  The audit related fees billed by the external auditors for the fiscal years ended September 30, 2019 and 2018 were primarily in relation to service organization control procedures audits and assistance.

^(b)  The tax fees billed by the external auditors for the fiscal years ended September 30, 2019 and 2018 were in relation to tax compliance and advisory services.

^(c)  The other fees billed by the external auditors for the fiscal year ended September 30, 2019 were primarily in relation to providing non-customized training to the Registrant.

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Codes of Ethics

In addition to its Code of Ethics and Business Conduct (which incorporates the CGI Anti-Corruption Policy) that applies to all the Registrant’s employees, officers and directors, the Registrant has adopted an Executive Code of Conduct that applies specifically to the Registrant’s principal executive and financial officers, including the Founder and Executive Chairman of the Board, the President and Chief Executive Officer, and the Executive Vice-President and Chief Financial Officer, the principal accounting officer or controller, or other persons performing similar functions (collectively, the “Officers”). The Executive Code of Conduct is designed to deter wrongdoing and to promote:

• Honest and ethical conduct, including the ethical handling of actual or apparent conflicts of interest between personal and professional relationships;

• Full, fair, accurate, timely, and understandable disclosure in reports and documents that the Registrant files with, or submits to, the Securities and Exchange Commission and in other public communications made by the Registrant;

• Compliance with applicable governmental laws, rules and regulations;

• The prompt internal reporting of violations of the Executive Code of Conduct to an appropriate person or persons identified in the Executive Code of Conduct; and

• Accountability for adherence to the Executive Code of Conduct.

The Registrant’s Executive Code of Conduct and its Code of Ethics and Business Conduct (which incorporates the CGI Anti-Corruption Policy) are available on the Registrant’s website at www.cgi.com.

The Board of Directors monitors compliance with the Executive Code of Conduct and the Code of Ethics and Business Conduct (which incorporates the CGI Anti-Corruption Policy) and is, under its charter, responsible for any waivers of their provisions granted to directors or Officers. No such waivers have been granted to date.

Corporate Governance Practices

The Registrant’s corporate governance practices conform to those followed by U.S. domestic companies under the New York Stock Exchange listing standards.

Off-balance Sheet Arrangements

The Registrant does not enter into off-balance sheet financing as a matter of practice except for the use of operating leases for office space, computer equipment and vehicles, none of which are off-balance sheet arrangements within the meaning of paragraph (11) of General Instruction B to Form 40-F.

As disclosed in note 29 to the Registrant’s Audited Annual Consolidated Financial Statements, in the normal course of business, the Registrant enters into agreements that may provide for indemnification and guarantees to counterparties in transactions such as consulting and outsourcing services, business divestitures, lease agreements and financial obligations. These indemnification undertakings and guarantees may require the Registrant to compensate counterparties for costs and losses incurred as a result of various events, including breaches of representations and warranties, intellectual property right infringement, claims that may arise while providing services or as a result of litigation that may be suffered by counterparties. The nature of most indemnification undertakings prevent the Registrant from making a reasonable estimate of the maximum potential amount the Registrant could be required to pay counterparties, as the agreements do not specify a maximum amount and the amounts are dependent upon the outcome of future contingent events, the nature and likelihood of which cannot be determined at this time.

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The Registrant does not expect that any sum it may have to pay in connection with these guarantees will have a material adverse effect on its Audited Annual Consolidated Financial Statements.

Tabular Presentation of Contractual Obligations

As of September 30, 2019, the Registrant’s commitments under the terms of contractual obligations with various expiration dates, primarily for the rental of premises, computer equipment used in outsourcing contracts and long-term service agreements, were as follows:

Commitment type	Total		Less than 1		Between 1		Between 2		Beyond 5
			year		and 2 years		and 5 years		years
In thousands of CAD
Long-term debt		2,299,997		99,410		270,393		1,929,603		591
Estimated interest on long-term debt		300,150		81,030		78,980		140,140		—
Finance lease obligations		30,339		14,086		11,303		4,950		—
Estimated interest on finance lease obligations		906		448		282		176		—
Operating leases
Rental of office space (excluding cost of services and taxes)		727,551		148,375		126,842		281’103		171,231
Computer equipment		1,545		949		419		177		—
Vehicles		118,406		38,797		28,270		51,339		—
Long-term service agreements and other		211,845		113,840		79,252		18,753		—
Total		3,690,739		496,935		595,741		2,426,241		171,822

The periods in the above table were aligned to the Registrant’s Audited Annual Consolidated Financial Statements.

The Registrant’s required benefit plan contributions have not been included in this table as such contributions depend on periodic actuarial valuations for funding purposes. The Registrant’s contributions to defined benefit plans are estimated at $25.2 million for fiscal 2020 as described in note 16 of the Registrant’s Audited Annual Consolidated Financial Statements.

Interactive Data File

The Registrant is submitting as Exhibit 101 to this Annual Report its Interactive Data File.

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Information to be Filed on This Form

The following documents are filed as exhibits to this Annual Report:

99.1	Annual Information Form for the fiscal year ended September 30, 2019
99.2	Audited Annual Consolidated Financial Statements for the fiscal years ended September 30, 2019 and September 30, 2018
99.3	Management’s Discussion and Analysis of Financial Position and Results of Operations for the fiscal year ended September 30, 2019
99.4	Certification of the Registrant’s Chief Executive Officer required pursuant to Rule 13a-14(a)
99.5	Certification of the Registrant’s Chief Financial Officer required pursuant to Rule 13a-14(a)
99.6	Certification of the Registrant’s Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
99.7	Certification of the Registrant’s Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
99.8	Consent of PricewaterhouseCoopers LLP
99.9	Consent of Ernst & Young LLP
101.0	XBRL Documents

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant certifies that it meets all of the requirements for filing on Form 40-F and has duly caused this annual report to be signed on its behalf by the undersigned, thereto duly authorized.

	CGI Inc.
Date: December 19, 2019
	By:	/s/ Benoit Dubé
		Name:   Benoit Dubé
		Title:   Executive Vice-President,       Legal and Economic Affairs, and       Corporate Secretary

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EXHIBIT INDEX

99.1	Annual Information Form for the fiscal year ended September 30, 2019
99.2	Audited Annual Consolidated Financial Statements for the fiscal years ended September 30, 2019 and September 30, 2018
99.3	Management’s Discussion and Analysis of Financial Position and Results of Operations for the fiscal year ended September 30, 2019
99.4	Certification of the Registrant’s Chief Executive Officer required pursuant to Rule 13a-14(a)
99.5	Certification of the Registrant’s Chief Financial Officer required pursuant to Rule 13a-14(a)
99.6	Certification of the Registrant’s Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
99.7	Certification of the Registrant’s Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
99.8	Consent of PricewaterhouseCoopers LLP
99.9	Consent of Ernst & Young LLP
101.0	XBRL Documents

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EX-99.1

Exhibit 99.1

Table of Contents

CORPORATE STRUCTURE	1
INCORPORATION AND REGISTERED OFFICE	1
SUBSIDIARIES	1
CAPITAL STRUCTURE	1
Stock Splits	2
MARKET FOR SECURITIES, TRADING PRICE AND VOLUME	2
Normal Course Issuer Bid and Share Purchases for Cancellation	2
CORPORATE GOVERNANCE	2
BOARD AND STANDING COMMITTEE CHARTERS AND CODES OF ETHICS	2
AUDIT COMMITTEE INFORMATION	2
DIRECTORS AND OFFICERS	3
Directors	3
Executive Committee and Executive Officers	3
Ownership of Securities on the Part of Directors and Officers	4
DESCRIPTION OF CGI’S BUSINESS	4
MISSION, VISION AND STRATEGY	4
BUSINESS STRUCTURE	5
Services Offered by CGI	5
Markets for CGI’s Services	6
Intangible Properties	7
Human Resources	7
Specialized Skills and Knowledge	7
CGI Offices and Proximity and Global Delivery Models	7
Commercial Alliances	9
Quality Processes	9
THE IT SERVICES INDUSTRY	9
Trends and Outlook	9
COMPETITIVE ENVIRONMENT	10
SIGNIFICANT DEVELOPMENTS OF THE THREE MOST RECENT FISCAL YEARS	10
Key Performance Measures	10
Fiscal Year ended September 30, 2019	12
Fiscal Year ended September 30, 2018	14
Fiscal Year ended September 30, 2017	15
FORWARD LOOKING INFORMATION AND RISKS AND UNCERTAINTIES	17
LEGAL PROCEEDINGS	18
TRANSFER AGENT AND REGISTRAR	18
AUDITOR	18
ADDITIONAL INFORMATION	18

  |  2019 ANNUAL INFORMATION FORM            i

This Annual Information Form is dated December 9, 2019 and, unless specifically stated otherwise, all information disclosed in this form, is provided as at September 30, 2019, the end of CGI’s most recently completed fiscal year. All dollar amounts are in Canadian dollars, unless otherwise stated.

Corporate Structure

Incorporation and Registered Office

CGI Inc. (the “Company”, “CGI”, “we”, “us” or “our”) was incorporated on September 29, 1981 under Part IA of the Companies Act (Quebec), predecessor to the Business Corporations Act (Quebec), which came into force on February 14, 2011, and which now governs the Company. The Company continued the activities of Conseillers en gestion et informatique CGI Inc., which was originally founded in 1976. The executive and registered offices of the Company are located at 1350 René-Lévesque Blvd. West, 25^th Floor, Montréal, Quebec, Canada, H3G 1T4. CGI became a public company on December 17, 1986 upon completing an initial public offering of its Class A subordinate voting shares (“Class A Shares”).

Subsidiaries

The activities of the Company are conducted either directly or through subsidiaries. The table below lists the principal subsidiaries of the Company as at September 30, 2019, each of which is directly or indirectly wholly-owned by the Company. Certain subsidiaries whose total assets did not represent more than 10% of the Company’s consolidated assets or whose revenue did not represent more than 10% of the Company’s consolidated revenue as at September 30, 2019, have been omitted¹. The subsidiaries that have been omitted represent, as a group, less than 20% of the consolidated assets and revenue of the Company as at September 30, 2019. This table also omits subsidiaries whose primary role is to hold investments in other CGI subsidiary entities.

Name of Subsidiary	Country of Incorporation
Conseillers en gestion et informatique CGI Inc.	Canada
CGI Information Systems and Management Consultants Inc.	Canada
CGI Technologies and Solutions Inc.	United States of America
CGI Federal Inc.	United States of America
CGI Suomi Oy	Finland
CGI Sverige AB	Sweden
CGI Nederland B.V.	Netherlands
CGI IT UK Limited	United Kingdom
CGI France SAS	France
CGI Deutschland BV & Co. KG	Germany

Capital Structure

The Company’s authorized share capital consists of an unlimited number of Class A Shares carrying one vote per share and an unlimited number of Class B shares (multiple voting) (“Class B Shares”) carrying 10 votes per share, all without par value, of which, as of December 9, 2019, 240,193,687 Class A subordinate voting shares and 28,945,706 Class B Shares, were issued and outstanding. These shares represent respectively 45.35% and 54.65% of the aggregate voting rights attached to the outstanding Class A Shares and Class B Shares. Two classes of preferred shares also form part of CGI’s authorized capital: an unlimited number of First Preferred Shares, issuable in series, and an unlimited number of Second Preferred Shares, also issuable in series. As of December 9, 2019, there were no preferred shares outstanding.

The Company incorporates by reference the disclosure contained under the headings Class A Subordinate Voting Shares and Class B Shares on pages 3 and 4, and First Preferred Shares and Second Preferred Shares on page 4 of CGI’s Management Proxy Circular (“Circular”) dated December 9, 2019, which was filed with Canadian securities regulators and which is available at www.sedar.com and on CGI’s website at www.cgi.com.

¹  Based on the Company’s annual audited consolidated financial statements for the fiscal year ended September 30, 2019 filed with Canadian securities regulators and which are available at www.sedar.com and on CGI’s website at www.cgi.com.

  |  2019 ANNUAL INFORMATION FORM            1

Stock Splits

As of December 9, 2019, the Company had proceeded with four subdivisions of its issued and outstanding Class A Shares as follows:

• August 12, 1997 on a two for one basis;

• December 15, 1997 on a two for one basis;

• May 21, 1998 on a two for one basis; and

• January 7, 2000 on a two for one basis.

Market for Securities, Trading Price and Volume

The Class A Shares are listed for trading on the Toronto Stock Exchange (the “TSX”) under the symbol GIB.A and on the New York Stock Exchange under the symbol GIB. A total of 136,393,614 Class A subordinate voting shares were traded on the TSX during the fiscal year ended September 30, 2019, as follows:

Month	High(a) ($)	Low(a) ($)	Volume
October 2018	83.91	75.54	14,685,047
November 2018	85.21	78.56	13,081,703
December 2018	86.43	77.92	13,192,745
January 2019	87.40	80.27	11,043,022
February 2019	89.50	86.25	9,297,080
March 2019	92.27	87.55	12,251,755
April 2019	97.25	91.22	9,881,777
May 2019	100.64	94.04	12,069,828
June 2019	104.22	96.03	10,436,877
July 2019	106.11	100.20	9,032,889
August 2019	104.89	98.41	10,691,135
September 2019	106.63	100.84	10,729,756

^(a)  The high and low prices reflect the highest and lowest prices at which a board lot trade was executed in a trading session during the month.

Normal Course Issuer Bid and Share Purchases for Cancellation

On January 30, 2019, CGI announced that it was renewing its normal course issuer bid (“NCIB”) to purchase for cancellation up to 10% of the Company’s public float of its issued and outstanding Class A Shares during the NCIB term that commenced on February 6, 2019 and will expire on February 5, 2020 at the latest. On June 12, 2019, the Company completed a private share purchase which is considered within the annual aggregate limit that the Company is entitled to purchase under the NCIB. See Description of CGI’s Business – Significant developments of the Three Most Recent Fiscal Years – Fiscal Year ended September 30, 2019 – Normal Course Issuer Bid later in this Annual Information Form.

Corporate Governance

Board and Standing Committee Charters and Codes of Ethics

CGI’s Codes of Ethics, including its Code of Ethics and Business Conduct (which incorporates the CGI Anti-Corruption Policy) and its Executive Code of Conduct, the charter of the Board of Directors and the charters of the standing committees of the Board of Directors, including the charter of the Audit and Risk Management Committee, are annexed as Appendix A to this Annual Information Form.

Audit Committee Information

The Company incorporates by reference the disclosure contained under the heading Expertise and Financial and Operational Literacy on pages 50 and 51 and the disclosure contained under the heading Report of the Audit and Risk Management Committee, on pages 59 and following of CGI’s Circular dated December 9, 2019.

  |  2019 ANNUAL INFORMATION FORM            2

Directors and Officers

Directors

The Company incorporates by reference the disclosure under the heading Nominees for Election as Directors relating to the Company’s directors contained on pages 8 to 16, and the table on the Board of Directors committee membership on page 48 of CGI’s Circular dated December 9, 2019.

Executive Committee and Executive Officers

CGI’s global strategy is overseen by a management committee (the “Executive Committee”) comprised of the Founder and Executive Chairman of the Board, the President and Chief Executive Officer and his direct operational and functional reports. The Executive Committee meets at least six times a year and is accountable for enterprise-wide strategy as well as all enterprise policies and operations oversight.

The following table states the names of CGI’s executive officers, their place of residence, their principal occupation within the Company as of December 9, 2019 and, where required, any other previously held positions in the last five years with the Company or one of its direct or indirect subsidiaries, or outside of the Company:

Name and Residence	Principal Occupation with the Company	Previously held position (last five years)
Jean-Michel Baticle Précy-sur-Oise, Oise, France	President, Western and Southern Europe Operations	•  President, France, Luxembourg and Morocco Operations
François Boulanger Westmount, Quebec, Canada	Executive Vice-President and Chief Financial Officer	•  Senior Vice-President and Corporate Controller
Mark Boyajian Toronto, Ontario, Canada	Executive Vice-President and Global Chief Business Engineering Officer	•  President, Canada Operations •  Senior Vice-President and Mid-Atlantic Business Unit Leader
Benoit Dubé St-Lambert, Quebec, Canada	Executive Vice-President, Legal and Economic Affairs, and Corporate Secretary	–
Pär Fors Saltsjöbaden, Södermanland, Sweden	President, Scandinavia Operations	•  Senior Vice-President, Sweden
Julie Godin Verdun (Nuns’ Island), Quebec, Canada	Vice-Chair of the Board, Executive Vice-President, and Chief Planning and Administration Officer	•  Executive Vice-President, Global Human Resources and Strategic Planning and Vice-Chair of the Board •  Executive Vice-President, Human Resources and Strategic Planning
Serge Godin Westmount, Quebec, Canada	Founder and Executive Chairman of the Board	–
David L. Henderson Vienna, Virginia, United States	President, United States Operations, Commercial & State Government	–
Leena-Mari Lähteenmaa Helsinki, Uusimaa, Finland	President, Finland, Poland, and Baltics Operations	•  Senior Vice-President, Finland
George J. Mattackal Bengaluru, Karnataka, India	President, Asia Pacific Operations, Global Delivery Centers of Excellence	•  Senior Vice-President and Business Unit Leader, Asia Pacific Communication and Enterprise Services Delivery Center •  Vice-President, Consulting Services, India
Tara McGeehan Flintham Newark, Nottinghamshire, United Kingdom	President, United Kingdom and Australia Operations	•  Senior Vice-President, United Kingdom North and Energy, Utilities and Telecoms
George D. Schindler Fairfax, Virginia, United States	President and Chief Executive Officer	•  President and Chief Operating Officer •  Chief Operating Officer •  President, United States and Canada Operations
Torsten Strass Wiesbaden, Hesse, Germany	President, Central and Eastern Europe Operations	•  Senior Vice-President, Germany Operations
Guy Vigeant Deux-Montagnes, Quebec, Canada	President, Canada Operations	•  Senior Vice-President, Mergers and Acquisitions •  Senior Vice-President, Greater Montréal

  |  2019 ANNUAL INFORMATION FORM            3

Ownership of Securities on the Part of Directors and Officers

The Company incorporates by reference the disclosure under the heading Principal Holders of Class A Subordinate Voting Shares and Class B Shares on page 6 of CGI’s Circular dated December 9, 2019.

Description of CGI’s Business

Mission, Vision and Strategy

The mission of CGI is to help its clients succeed through outstanding quality, competence and objectivity, providing thought leadership and delivering the best services and solutions to fully satisfy client objectives in information technology (“IT”), business processes, and management. In all we do, we are guided by our dream and living by our values to foster trusted relationships and meet our commitments now and in the future.

CGI is unique in that our vision is based on a dream: “To create an environment in which we enjoy working together and, as owners, contribute to building a company we can be proud of.” This dream has motivated us since our founding in 1976 and drives our vision: “To be a global, world-class end-to-end IT and business consulting services leader helping our clients succeed.”

In pursuing our dream and vision, CGI has been highly disciplined throughout its history in executing a “Build and Buy” profitable growth strategy comprised of four pillars that combine profitable organic growth (Build) and accretive acquisitions (Buy):

• Pillar 1: Win, renew and extend contracts;

• Pillar 2: New large managed IT and business process services contracts;

These first two pillars relate to driving profitable organic growth through the pursuit of contracts with new and existing clients in our targeted industries. Successes in these pillars reflect the strength of our end-to-end portfolio of capabilities, the depth of expertise of our consultants in business and IT and the appreciation of the proximity model by our clients, both existing and potential.

• Pillar 3: Metro market acquisitions; and

The third pillar focuses on growth through metro market acquisitions, complementing the proximity model, helping provide a fuller range of end-to-end services. We identify metro market acquisitions through a strategic qualification process that systematically searches for targets to strengthen our proximity model, leveraging strong local relationships with customers, and enhancing our industry expertise, services and solutions.

• Pillar 4: Large, transformational acquisitions.

We also pursue large acquisitions to further expand our geographic presence and critical mass, which enables us to compete for large managed IT and business process services contracts and broaden our client relationships. CGI will continue to be a consolidator in the IT services industry by being active on both of these last pillars.

Executing Our Strategy

CGI’s strategy is executed through a unique business model that combines client proximity with an extensive global delivery network to deliver the following benefits:

• Local relationships and accountability: We live and work near our clients to provide a high level of responsiveness, partnership, and innovation. Our local CGI members speak our clients’ language, understand their business environment, and collaborate to meet their goals and advance their business;

• Global reach: Our local presence is complemented by an expansive global delivery network that ensures our clients have 24/7 access to best-fit digital capabilities and resources to meet their end-to-end needs. In addition, clients benefit from our unique combination of industry domain and technology expertise within our global delivery model;

• Committed experts: One of our key strategic goals is to be our clients’ partner and expert of choice. To achieve this, we invest in developing and recruiting professionals with extensive industry, business and in-demand technology expertise. In addition, CGI consultants and other professionals are also owners through our Share Purchase Plan, which, combined with the Profit Participation Plan, provide an added level of commitment to the success of our clients;

• Comprehensive quality processes: CGI’s investment in quality frameworks and rigorous client satisfaction assessments has resulted in a consistent track record of on-time and within-budget project delivery. With regular reviews of engagements and transparency at all levels, the company ensures that client objectives and its own targets are consistently followed at all times. This thorough process enables CGI to generate continuous improvements for all stakeholders by applying corrective measures as soon as they are required; and

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• Corporate responsibility: Social Responsibility is one of CGI’s core values. Our business model is designed to ensure that we are close to our clients and communities. At CGI, our members embrace our responsibilities to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in which we live and work.

Applied Innovation

At CGI, innovation happens across many interconnected fronts. It starts in our everyday work on client projects, where thousands of innovations are applied daily. Through benchmark in-person interviews we conduct each year, business and technology executives share their priorities with us, informing our own innovation investments and driving our client proximity teams’ focus on local client priorities. We also turn ideas into new business solutions through our “Innovate, Collaborate and Evolve” program which incubates proximity team innovations into scalable, replicable solutions for global application.

Since 1976, CGI is a trusted partner in delivering innovative, client-inspired business services and solutions. We help develop, innovate and protect the technology that enables clients to achieve their digital transformation goals faster, with reduced risk and enduring results. Through our day-to-day project engagements as well as global programs and investments, CGI partners with clients to generate practical innovations that are replicable and scalable, followed by the delivery of measurable results.

Business Structure

During the fiscal year ended September 30, 2019, the Company was managed through the following eight operating segments: Western and Southern Europe (primarily France, Portugal and Belgium); Northern Europe (including Nordics, Baltics and Poland); Canada; United States of America (“U.S.”) Commercial and State Government; U.S. Federal; United Kingdom (“U.K.”) and Australia; Central and Eastern Europe (primarily Netherlands and Germany); and Asia Pacific Global Delivery Centers of Excellence (India and Philippines) (“Asia Pacific”). The Company has retrospectively revised the segmented information for the comparative periods. For additional information on our operating and reporting segments, please refer to sections 3.4, 3.6, 5.4 and 5.5 of CGI’s Management’s Discussion and Analysis (“MD&A”) for the fiscal year ended September 30, 2019 and to note 27 of our annual audited consolidated financial statements for the fiscal years ended September 30, 2019 and 2018, which were filed with Canadian securities regulators and are available at www.sedar.com and on CGI’s website at www.cgi.com. The following table provides a summary of the year-over-year changes in our revenue, in total and by reporting segment, for the fiscal years ended September 30, 2019 and 2018:

Reporting Segment Revenue (in thousand of dollars CAD)	2019	2018
Western and Southern Europe	2,019,663	1,995,811
Northern Europe	1,877,252	1,800,460
Canada	1,711,927	1,671,060
U.S. Commercial and State Government	1,802,462	1,689,686
U.S. Federal	1,621,987	1,458,741
U.K. and Australia	1,351,993	1,342,662
Central and Eastern Europe	1,162,593	1,027,055
Asia Pacific	563,359	521,350
Total	12,111,236	11,506,825

Services Offered by CGI

CGI delivers an end-to-end range of services, including strategic IT and business consulting, systems integration, intellectual property and managed IT and business process services.

CGI delivers comprehensive services that cover the full spectrum of technology delivery; from digital strategy and architecture to solution design, development, integration, implementation and operations.

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Our portfolio encompasses:

• High-end IT services and business consulting and systems integration: CGI helps clients define their digital strategy and roadmap, adopting an agile, iterative approach that facilitates innovation, connection and optimization of mission-critical systems to deliver enterprise-wide change;

• Managed IT and business process services: Our clients entrust us with full or partial responsibility for their IT and business functions to improve how they operate and transform their business. In return, we deliver innovation, significant efficiency gains, and cost savings. Typical services in an end-to-end engagement include: application development, integration and maintenance; technology infrastructure management; and business process services, such as in collections and payroll management. Managed IT and business process services contracts are long-term in nature, with a typical duration greater than five years, allowing our clients to reinvest savings, alongside CGI, in their digital transformations; and

• Intellectual property (“IP”): Our IP portfolio includes more than 175 business solutions, some of which are crossindustry solutions. Most IP has been co-innovated with clients and act as business accelerators for the industries we serve and include the following¹:

– Momentum is an integrated enterprise resource planning (“ERP”) suite trusted by more than 150 organizations across the three branches of the U.S. federal government, including intelligence and defense organizations. Momentum provides comprehensive capabilities to improve federal back-office operations. Its delivery options include on-premise implementation, managed services hosted in a CGI data center or publically available cloud, or as a “software as a service” (“SaaS”) subscription-based offering. Momentum offers practical support for today’s financial, acquisitions and budgeting operations, combined with strategic solutions to position agencies and organizations for the rapidly changing environment of the future;

– CGI Advantage is a leading ERP solution that helps state and local governments improve their back-office operations and better serve their citizens. Its full suite of built-for-government applications includes financial management, budgeting, payroll, human resource management, case management, collections and business intelligence. CGI Advantage has had more than 400 successful implementations spanning U.S. states, cities and counties. Clients include 22 state governments, the two largest U.S. cities by population and four of the six largest U.S. counties by population. CGI Advantage delivery options include on-premises implementation, managed services hosted in a private or publically available cloud, or as a SaaS offering;

– CGI’s credit services solutions, including CGI Collections360 and CGI Gateway360, are our comprehensive managed services approach to collections and debt management. We combine software, business processes, underlying IT and planning into a single, cohesive suite. Users of our credit services solutions include large to mid-size banks, consumer finance companies, state and local governments, and telecommunications and utilities providers. Through our solutions, we assist our clients in default management, hosting/application management, multichannel integration, operations management, business intelligence, system implementation and consulting in order to enhance their collection efforts while reducing costs;

– CGI Atlas360 is an end-to-end outsourcing solution with the ability to deliver individual components to support the needs of clients who require one or more specialized services, particularly those who would like to improve the customer experience using an omni channel solution. It is used in five continents, more than 70 countries and in 39 languages, and its business process services include global call center support, fee processing, cash management and complex scheduling, all supported by a cloud-based customer relationship management software; and

– CGI Trade360 delivers all of the software, infrastructure and support resources necessary to power a bank’s global trade business. Delivered as a SaaS offering, CGI Trade360 enables banks to provide the full range of traditional trade, trade loans, payables, receivables, factoring, collateral management and cash management services to their customers – anywhere, anytime – on a single, integrated and global platform. The CGI Trade360 platform is built uniquely for multi-bank, multi-currency and multi-time zone processing, and is a global platform used in more than 100 countries and more than 250 locations across the world, as well as by more than 55,000 front-end corporate users.

¹ CGI Advantage, Momentum, CGI Collections360, CGI Gateway360, CGI Atlas360 and CGI Trade360 are trademarks or registered trademarks of CGI or its subsidiaries.

Markets for CGI’s Services

CGI has long standing and focused practices in all of its core industries, providing clients with a partner that is not only an expert in IT, but also an expert in their industries. This combination of business knowledge and digital technology expertise allows us to help our clients adapt with shifts in market dynamics and changing consumer and citizen expectations. In the process, we evolve the services and solutions we deliver within our targeted industries.

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Our targeted industries include: communications, financial services, government, health & life sciences, manufacturing, oil & gas, retail & consumer services, transportation, post & logistics and utilities. While these represent our go-to-market industry targets, we group these industries into the following for reporting purposes: government; manufacturing, retail & distribution (“MRD”); financial services; communications & utilities; and health.

As the move toward digitalization continues across industries, CGI partners with clients to help guide them in becoming customer and citizen-centric digital organizations.

Intangible Properties

We own and use various intangible assets that include, without limitation, brand names, trademarks, patents and patent applications, copyrights and copyrighted material, trade secrets, domain names, customer lists, know-how, tools, techniques, software, processes and methodologies. We derive value through the use of these assets in our business activities and they are central to our operations.

Our success depends, in part, on our ability to protect our proprietary intangible assets that we use to provide our services. We rely on a combination of contractual and licensing agreements and trademark, copyright, trade secret and patent laws to protect these assets against infringement.

Our general practice is to pursue trademark, patent, copyright or other appropriate IP protection that is timely and necessary to protect and leverage our intellectual assets for the longest possible period. We will continue to seek IP protection for our technology, software, methodologies, processes, know-how, tools, techniques and other proprietary information throughout the various countries within which CGI operates.

Human Resources

As of September 30, 2019, CGI had approximately 77,500 members. In order to encourage the high degree of commitment necessary to provide quality and continuity of client service, CGI offers its members the right to acquire Class A Shares pursuant to a Share Purchase Plan. Among the countries in which we currently offer our Share Purchase Plan, approximately 62,000 of our members own Class A Shares. The Company also has a Profit Participation Plan, a short-term incentive plan that pays an annual cash bonus based on achievement of performance objectives and designed to provide CGI’s management and members with an incentive to increase the profitability and growth of the Company.

Specialized Skills and Knowledge

The skills, expertise and competencies required by clients in the IT industry are constantly evolving. CGI strives to be one step ahead and adopts a proactive approach, not only by recruiting engaged and skilled professionals but, more importantly, by developing and retaining them to meet our clients’ needs. In addition to training and development activities and participation in professional associations, our talent management strategy includes stretch project assignments (local and abroad), job shadowing, coaching, mentoring and access to leadership and core competencies development programs through CGI’s Leadership Institute. Over the years, we have put in place multiple initiatives to meet our clients’ needs, fulfill our business plans, and maintain and develop professionals of very high calibre for the benefits of our clients, members and shareholders.

CGI Offices and Proximity and Global Delivery Models

CGI serves its clients from offices and through a network of global delivery locations across six continents: North America, South America, Europe, Africa, Asia and Australia. Through our proximity-based business model, CGI is deeply rooted in our clients’ businesses and communities. We are organized by metro markets in which clients have concentrated footprints, which empowers our local teams to build strong, trusted relationships, providing accountability for delivering client success.

CGI’s metro market teams augment their local expertise through skilled resources and experience from across our global operations to help clients spur greater innovation and achieve faster delivery times. Our delivery centers enable us to provide our clients with an optimal blend of delivery options, either locally or globally best suits their business needs.

CGI’s main offices and delivery centers are listed below:

Canada
Calgary, AB	Markham, ON	Quebec City, QC‡	Stratford, PEI‡
Drummondville, QC‡	Mississauga, ON‡	Regina, SK‡	Toronto, ON
Edmonton, AB	Moncton, NB‡	Saguenay, QC‡	Victoria, BC
Fredericton, NB‡	Montréal, QC‡	Shawinigan, QC‡
Halifax, NS‡	Ottawa, ON	Sherbrooke, QC‡
United States
Annapolis Junction, MD	Dallas / Fort Worth, TX	Lebanon, VA‡	San Antonio, TX
Arlington, VA	Denver, CO	Los Angeles, CA	San Diego, CA
Atlanta, GA	Fairfax, VA	Manassas, VA	Sterling, VA
Belton, TX‡	Fairview Heights, IL	Mobile, AL‡	Tampa, FL
Birmingham, AL	Gales Ferry, CT	New York, NY	Tempe, AZ

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Burlington, MA	Hot Springs, AR	North Charleston, SC	Troy, AL‡
Cleveland, OH	Houston, TX	Phoenix, AZ‡	Tucson, AZ
Columbia, SC	Huntsville, AL	Pittsburg, PA	Washington, DC
Columbus, OH	Lafayette, LA‡	Plymouth, PA	Waterville, ME‡
Cranford, NJ	Lawton, OK	Sacramento, CA	Wausau, WI‡
South America
Moggi das Cruzes, Brazil
São Paulo, Brazil‡
Europe
Aarhus, Denmark	Chelmsford, U.K.	Leinfelden-Echterdingen, Germany	Porto, Portugal‡
Aix-en-Provence, France	Clermont-Ferrand, France	Lille, France	Prague, Czech Republic‡
Amiens, France‡	Darmstadt, Germany	Lisbon, Portugal‡	Reading, U.K.
Amstelveen, Netherlands‡	Diegem, Belgium	London, U.K.	Rennes, France
Amsterdam, Netherlands	Düsseldorf, Germany	Lyon, France‡	Riga, Latvia
Arnhem, Netherlands	Edinburgh, U.K.	Maastricht, Netherlands	Rotterdam, Netherlands
Ballerup, Denmark	Eindhoven, Netherlands	Lahti, Finland	Sacavém, Portugal
Berlin, Germany	Erfurt, Germany	Madrid, Spain‡	Sintra, Portugal
Bertrange, Luxembourg	Espoo, Finland	Málaga, Spain‡	Solihull, U.K.
Bordeaux, France‡	Glasgow, U.K.	Malmö, Sweden	Stockholm, Sweden
Borlänge, Sweden	Gloucester, U.K.	Manchester, U.K.	Strasbourg, France
Bratislava, Slovakia	Göteborg, Sweden	Milan, Italy	Sulzback (Taunus), Germany
Braunschweig, Germany	Grenoble, France	Milton Keynes, U.K.	Sundsvall, Sweden
Bremen, Germany‡	Groningen, Netherlands	Montpellier, France‡	Tallinn, Estonia
Brest, France	Hamburg, Germany	Munich, Germany	Tampere, Finland
Bridgend, U.K.‡	Helsinki, Finland‡	Nantes, France	Toulouse, France‡
Bristol, U.K.	Ivögatan, Sweden‡	Oslo, Norway‡	Turku, Finland
Brno, Czech Republic‡	Karlstad, Sweden	Östersund, Sweden‡	Vilnius, Lithuania‡
Bromölla, Sweden	Köln / Bonn, Germany	Ostrava, Czech Republic	Warsaw, Poland‡
Bucarest, Romania‡	Krakow, Poland‡	Oulu, Finland
Budapest, Hungary	Leatherhead, U.K	Paris, France
		Africa
Casablanca, Morocco‡
Fes, Morocco
Johannesburg, South Africa
Rabat, Morocco‡
		Asia
Bangalore, India‡	Hyderabad, India‡
Chennai, India‡	Kuala Lumpur, Malaysia‡
Gurgaon, India	Manila, Philippines‡
Hong Kong, China	Mumbai, India‡
		Australia
Melbourne, Australia
‡ indicates locations where CGI operates delivery centers.

All of CGI’s offices are located in rented premises with the exception of the following properties, which are owned by CGI: one property in Belton, Texas; one property in Lebanon, Virginia; one property in Phoenix, Arizona; one property in Montreal, Quebec; one property in Mississauga, Ontario; one office building in Mumbai, India, that is built on land that we lease; one property in Odivelas, Portugal; one property in Bromölla, Sweden; and one property in Bridgend, U.K.

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Commercial Alliances

CGI currently has commercial alliance agreements with various business partners. These non-exclusive commercial agreements with hardware and software providers allow the Company to provide its clients with high quality technology, often on advantageous commercial terms for our clients. CGI’s business partners include prominent hardware and software providers.

Quality Processes

CGI holds ISO quality certification for the management of its partnerships with each of its three major stakeholder groups: clients, members and shareholders.

CGI’s ISO 9001 certified operations that are reflected in its Client Partnership Management Framework, its Member Partnership Management Framework and its Shareholder Partnership Management Framework greatly contribute to clearly defining clients’ objectives, properly scoping projects and identifying and allocating necessary resources to meet objectives. Together, these frameworks allow CGI to more efficiently build clients’ requirements into its solutions: clients are constantly kept informed, their degree of satisfaction is regularly measured and assessed and members’ interests are kept aligned with those of CGI’s clients and shareholders by providing incentive compensation to managers linked to CGI’s results and creating value through share ownership.

The Company began working towards obtaining ISO 9001 certification for the portion of its operations covered by its Project Management Framework (which now forms part of its Client Partnership Management Framework) in 1993 and CGI’s Quebec City office was granted ISO 9001 certification in June 1994, which allowed CGI to become North America’s first organization in the IT consulting field to receive ISO 9001 certification for the way in which it managed projects. Beginning in 1995, CGI expanded its ISO 9001 certification throughout its Canadian, U.S. and international offices as well as its corporate headquarters. Over the past several years, in the context of CGI’s high growth rate, its ISO certified quality system has been a key ingredient in spreading its culture, in part because it helps to integrate new members successfully, and in maintaining a high degree of quality of services by applying the same processes into each business unit.

As clients grow and IT projects become increasingly complex, CGI strives to further refine its quality processes while allowing them to branch out across all its activities. CGI’s enhanced quality system is simpler and provides the Company’s business units with greater autonomy in a context of decentralized activities. Over the years, CGI has also obtained additional ISO certifications and other appraisals, including ISO 27001 certification, which supports its strong information security management system, in more than 90 locations, and CMMI Level 5 certification, which supports its application management and infrastructure management services in its India global delivery centers. Some of CGI’s strategic business units maintain additional ISO certifications in accordance with local requirements, including: ISO 20000 – Information technology – Service management; ISO 14001 – Environmental management system; ISO 22301 – Business continuity management system; and ISO 50001 – Energy management system.

The IT Services Industry

Trends and Outlook

CGI intends to continue executing on its “Build and Buy” growth strategy, expanding both through profitable organic growth (Build) and through accretive acquisitions (Buy). Today more than ever, government and commercial organizations across industries rely on technology as a core part of their business model and to drive change. Any new service, program or efficiency improvement implemented as part of these changes brings a need for additional IT services.

As part of our annual strategic planning activities during the fiscal year ended September 30, 2019, we held over 1,550 face-to-face client interviews with business and technology executives across our targeted industries in regions in which CGI operates.

Once again this year, meeting customer and citizen expectations for digital services remains the most impactful industry trend for client executives across industries. IT modernization and integration is now second in terms of impact, rising significantly from 2018. IT modernization and becoming digital are both also among the top IT and business priorities, reflecting a strong theme among executives globally.

In line with these trends and priorities is a continued focus on enterprise-wide digital strategies. While 96% of interviewed executives cited having a digital strategy in place at some level, just 39% indicated those strategies are defined for the entire enterprise, and 18% are working to extend their enterprise strategies to their supply chain or ecosystem. Only 10% of interviewed executives reported that they are producing results from a digital strategy at the enterprise level. Delivering on this demand and helping clients achieve the business results they need requires significant investments in scale, reach, and capabilities to support clients everywhere they are around the world.

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These trends continue to present opportunities that CGI has successfully exploited in the past. We believe that the potential for end-to-end IT and business services and solutions – including strategic IT and business consulting, systems integration, managed IT and business process services, and IP – to help organizations accelerate their performance remains strong.

As part of our annual client interviews, CGI analyzes spending on IT and business process services in Canada, the U.S., the U.K. and Europe. As the digital transformation of industries expands and as our clients develop and implement enterprise-wide digital strategies, spending patterns continue to change. Our interviews indicate that clients in each of our targeted industries again plan to increase or maintain their IT spend and are planning to re-balance their budgets to spend more on new applications and reduce legacy costs. Over a three-year period, our interviews indicate that clients plan to increase the allocation of their budgets to new projects. We believe this indicates a large untapped potential market for our end-to-end services and solutions.

Competitive Environment

In today’s digital era, there is a competitive urgency for organizations across industries to become digital in a sustainable way. The pressure is on to modernize legacy assets and connect them to digital business and operating models. Central to this massive transformation is the evolving role of technology. Traditionally viewed as an enabler, technology is now recognized as a driver of business transformation. The promise of digital creates an enormous opportunity to transform organizations end-to-end, and CGI is well-positioned to serve as a digital partner and expert of choice. We are working with clients across the globe to implement digital strategies, roadmaps and solutions that revolutionize the customer/citizen experience, drive the launch of new products and services, and deliver efficiencies and cost savings.

As the demand for digitalization increases, competition within the global IT industry is intensifying. CGI’s competition comprises a variety of players; from metro market companies providing specialized services and software, to global, end-to-end IT service providers, to large consulting firms and government pure-play firms. All of these players are competing to deliver some or all of the services we provide.

Many factors distinguish the industry leaders, including the following:

• Depth and breadth of industry and technology expertise;

• Local presence and strength of client relationships;

• Consistent, on-time, within-budget delivery everywhere the client operates;

• Breadth of digital IP solutions;

• Ability to deliver practical innovation for measurable results;

• Total cost of services and value delivered; and

• Unique global delivery network, including onshore, nearshore and offshore options.

CGI is one of the leaders in the industry with respect to all of these factors. We are not only delivering all of the capabilities clients need to compete in a digital world, but also the immediate results and long-term value they expect. As the market dynamics and industry trends continue to increase demand for enterprise solutions from global, end-to-end IT and business consulting services firms, CGI is one of few firms with the scale, reach, and capabilities to meet clients’ enterprise needs.

Significant Developments of the Three Most Recent Fiscal Years

Key Performance Measures

The Company reports its financial results in accordance with International Financial Reporting Standards (“IFRS”). However, we use a combination of financial measures, ratios, and non-generally accepted accounting principles (“non-GAAP”) measures to assess the Company’s performance. The non-GAAP measures used to report our financial results do not have any standardized meaning prescribed by IFRS and are therefore unlikely to be comparable to similar measures presented by other issuers. These measures should be considered as supplemental in nature and not as a substitute for the related financial information prepared in accordance with IFRS.

The table below summarizes our non-GAAP measures and most relevant key performance measures used in this Annual Information Form:

Profitability Adjusted EBIT (non-GAAP) – is a measure of earnings excluding acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense. Management believes this measure is useful to investors as it best reflects the performance of the Company’s activities and allows for better comparability from period to period as well as to trend analysis. A reconciliation of the adjusted EBIT to its closest IFRS measure can be found in section 3.7 of CGI’s MD&A for the fiscal year ended September 30, 2019.

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	Adjusted EBIT margin (non-GAAP) – is obtained by dividing our adjusted EBIT by our revenues. Management believes this measure is useful to investors as it best reflects the performance of its activities and allows for better comparability from period to period as well as to trend analysis. A reconciliation of the adjusted EBIT to its closest IFRS measure can be found in section 3.7 of CGI’s MD&A for the fiscal year ended September 30, 2019.
	Net earnings – is a measure of earnings generated for shareholders.
	Diluted earnings per share (diluted EPS) – is a measure of earnings generated for shareholders on a per share basis, assuming all dilutive elements are exercised.
	Net earnings excluding specific items (non-GAAP) – is a measure of net earnings excluding acquisition-related and integration costs, restructuring costs and tax adjustments. Management believes this measure is useful to investors as it best reflects the Company’s performance and allows for better comparability from period to period. A reconciliation of the net earnings excluding specific items to its closest IFRS measure can be found in section 3.8.3 of CGI’s MD&A for the fiscal year ended September 30, 2019.
	Diluted earnings per share excluding specific items (non-GAAP) – is defined as the net earnings excluding specific items on a per share basis. Management believes that this measure is useful to investors as it best reflects the Company’s performance on a per share basis and allows for better comparability from period to period. The diluted earnings per share reported in accordance with IFRS can be found in section 3.8 of CGI’s MD&A for the fiscal year ended September 30, 2019, while the basic and diluted earnings per share excluding specific items can be found in section 3.8.3 of CGI’s MD&A for the fiscal year ended September 30, 2019.
Liquidity	Cash provided by operating activities – is a measure of cash generated from managing our day-to-day business operations. Management believes strong operating cash flow is indicative of financial flexibility, allowing us to execute the Company’s strategy.
	Days sales outstanding (“DSO”) (non-GAAP) – is the average number of days needed to convert our trade receivables and work in progress into cash. DSO is obtained by subtracting deferred revenue from trade accounts receivable and work in progress; the result is divided by our most recent quarter’s revenue over 90 days. Management tracks this metric closely to ensure timely collection and healthy liquidity. Management believes this measure is useful to investors as it demonstrates the Company’s ability to timely convert its trade receivables and work in progress into cash.
Growth	Constant currency growth (non-GAAP) – is a measure of revenue growth before foreign currency impacts. This growth is calculated by translating current period results in local currency using the conversion rates in the equivalent period from the prior year. Management believes that it is helpful to adjust revenue to exclude the impact of currency fluctuations to facilitate period-to-period comparisons of business performance and that this measure is useful to investors for the same reason.
	Backlog (non-GAAP) – includes new contract wins, extensions and renewals (bookings (non-GAAP)), adjusted for the backlog consumed during the period as a result of client work performed and adjustments related to the volume, cancellation and the impact of foreign currencies to our existing contracts. Backlog incorporates estimates from management that are subject to change. Management tracks this measure as it is a key indicator of management’s best estimate of contracted revenue to be realized in the future and believes that this measure is useful to investors for the same reason.
	Book-to-bill ratio (non-GAAP) – is a measure of the proportion of the value of our bookings (non-GAAP) to our revenue in the period. This metric allows management to monitor the Company’s business development efforts to ensure we grow our backlog (non-GAAP) and our business over time and management believes that this measure is useful to investors for the same reason. Management remains committed to maintaining a target ratio greater than 100% over a trailing twelve-month period. Management believes that monitoring the Company’s bookings over a longer period is a more representative measure as the services and contract type, size and timing of bookings could cause this measurement to fluctuate significantly if taken for only a three-month period.

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Capital Structure	Net debt (non-GAAP) – is obtained by subtracting from our debt our cash and cash equivalents, short-term investments, long-term investments and fair value of foreign currency derivative financial instruments related to debt. Management uses the net debt metric to monitor the Company’s financial leverage and believes that this metric is useful to investors as it provides insight into our financial strength. A reconciliation of net debt to its closest IFRS measure can be found in section 4.5 of CGI’s MD&A for the fiscal year ended September 30, 2019.
	Net debt to capitalization ratio (non-GAAP) – is a measure of our level of financial leverage and is obtained by dividing the net debt (non-GAAP) by the sum of shareholder’s equity and debt. Management uses the net debt to capitalization ratio to monitor the proportion of debt versus capital used to finance the Company’s operations and to assess its financial strength. Management believes that this metric is useful to investors for the same reasons.
	Return on equity (“ROE”) (non-GAAP) – is a measure of the rate of return on the ownership interest of our shareholders and is calculated as the proportion of net earnings for the last 12 months over the last four quarters’ average equity. Management looks at ROE to measure its efficiency at generating net earnings for the Company’s shareholders and how well the Company uses the invested funds to generate net earnings growth and believes that this measure is useful to investors for the same reasons.
	Return on invested capital (“ROIC”) (non-GAAP) – is a measure of the Company’s efficiency at allocating the capital under its control to profitable investments and is calculated as the proportion of the net earnings excluding net finance costs after-tax for the last 12 months, over the last four quarters’ average invested capital, which is defined as the sum of equity and net debt. Management examines this ratio to assess how well it is using its funds to generate returns and believes that this measure is useful to investors for the same reason.

Fiscal Year ended September 30, 2019

Highlights and Key Performance Measures

Key performance figures for the year include:

• Revenue of $12.1 billion, up 5.3% or 5.9% in constant currency;

• Adjusted EBIT of $1,825 million, up 7.2%;

• Adjusted EBIT margin of 15.1%, up 30 bps;

• Net earnings of $1,263.2 million, up 10.7%;

• Diluted EPS of $4.55, up 15.2%;

• Net earnings, excluding specific items¹, of $1,305.9 million, up 7.9%;

• Diluted EPS, excluding specific items¹, of $4.70, up 12.2%;

• Cash provided by operating activities of $1,633.9 million, up 9.4%;

• Bookings of $12.6 billion, or 104.4% of revenue; and

• Backlog of $22.6 billion, representing 1.9 times revenue.

¹ Specific items are comprised of acquisition-related and integration costs and restructuring costs, both net of tax, and the net favourable tax adjustment, which are discussed in sections 3.7.1, 3.7.2 and 3.8.1 of CGI’s MD&A for the fiscal year ended September 30, 2019.

Acquisitions

During the fiscal year ended September 30, 2019, the Company made the following acquisitions through its subsidiaries:

• On October 11, 2018, the Company acquired all of the outstanding shares of ckc AG (“ckc”), for a purchase price of $21 million (€13.9 million). ckc was a specialized provider of agile software development and management services, with a focus on the automotive sector, headquartered in Brunswick, Germany. This acquisition added approximately 300 professionals and annualized revenues of approximately €30 million to the Company.

• On April 16, 2019, the Company acquired control of Acando AB (“Acando”) under a tender offer for a total offer value of approximately $647 million (SEK 4,491 million). Acando was a consulting services firm with strategic consulting, system integration and customer-centric digital innovation capabilities, headquartered in Stockholm, Sweden, with additional offices in Finland, Norway, Germany and Latvia. This acquisition added approximately 2,100 professionals and annualized revenues of approximately $400 million to the Company, before considering divestitures in the range of 5%-10%.

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With significant strategic consulting, system integration and customer-centric digital innovation capabilities, these acquisitions were made to complement the Company’s proximity model and expertise across key sectors, including manufacturing, retail and government.

• On June 14, 2019, the Company announced a cash offer of approximately $131 million to acquire all outstanding shares of SCISYS Group Plc (“SCISYS”). The transaction is expected to be completed by the end of calendar 2019. SCISYS operates in several sectors, with deep expertise and industry leading solutions in the space and defense sectors, as well as in the media and broadcast news industries and is headquartered in Dublin, Ireland. This acquisition would add approximately 670 professionals predominantly based in the UK and Germany and annualized revenues of approximately £58.4 million to the Company.

Long-Term Debt

On November 5, 2019, the unsecured committed revolving credit facility of $1,500 million of the Company was extended by one year to December 2024 and can be further extended. There were no material changes in the terms and conditions.

During the fiscal year ended September 30, 2019, we drew $139.6 million under the unsecured committed revolving credit facility and we entered into a five-year unsecured committed term loan credit facility of $670 million (swapped into euro currency). The proceeds of the credit facility and term loan were used to repay the scheduled repayments of the senior unsecured notes of the Company in the amount of $306.8 million, used to invest in business acquisitions and in the purchase for cancellation of Class A Shares.

Normal Course Issuer Bid

On January 30, 2019, the Company’s Board of Directors authorized and subsequently received approval from the TSX for the renewal of CGI’s NCIB which allows for the purchase for cancellation of up to 20,100,499 Class A Shares, representing 10% of the Company’s public float as of the close of business on January 23, 2019. Class A Shares may be purchased for cancellation under the current NCIB commencing on February 6, 2019 until no later than February 5, 2020, or on such earlier date when the Company has either acquired the maximum number of Class A Shares allowable under the NCIB or elects to terminate the bid.

During the fiscal year ended September 30, 2019, the Company purchased for cancellation 12,460,232 Class A Shares for $1,126.1 million at a weighted average price of $90.37 under the previous and current NCIB. The purchased shares included 5,158,362 Class A Shares purchased for cancellation from Caisse de dépôt et placement du Québec for cash consideration of $500 million. The purchase was considered within the annual aggregate limit that the Company is entitled to purchase under its current NCIB.

As at September 30, 2019, the Company could purchase up to 13,315,767 Class A Shares for cancellation under the current NCIB.

Bookings and Book-To-Bill Ratio

Bookings for the fiscal year ended September 30, 2019 were $12.6 billion representing a book-to-bill ratio of 104.4%. Of the $12.6 billion in bookings signed during this year, 33% came from new business, while 67% came from extensions, renewals and add-ons.

The Company’s largest vertical markets for bookings were government, financial services and MRD, making up approximately 31%, 27% and 20% of total bookings, respectively. From a reporting segment perspective, our U.S. Commercial and State Government operating segment accounted for 19% of total bookings, followed by our Northern Europe operating segment at 18% and Western and Southern Europe operating segment at 16%.

Information regarding our bookings is a key indicator of the volume of our business over time. However, due to the timing and transition period associated with managed IT and business process services contracts, the realization of revenue related to these bookings may fluctuate from period to period. The values initially booked may change over time due to their variable attributes, including demand-driven usage, modifications in the scope of work to be performed caused by changes in client requirements as well as termination clauses at the option of the client. As such, information regarding our bookings is not comparable to, nor should it be substituted for, an analysis of our revenue. Management however believes that it is a key indicator of potential future revenue.

Foreign currency impact

Foreign currency rate fluctuations unfavourably impacted our revenue by 0.6%. This contrasts with a favourable impact of 1.5% during the fiscal year ended September 30, 2018 and an unfavourable impact of 2.8% during the fiscal year ended September 30, 2017.

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Fiscal Year ended September 30, 2018

Highlights and Key Performance Measures

Key performance figures for the year include:

• Revenue of $11.5 billion, up 6.1%, or 4.6% in constant currency;

• Adjusted EBIT of $1,701.7 million, up 7.3%;

• Adjusted EBIT margin of 14.8%, up 20 bps;

• Net earnings of $1,141.4 million, up 10.3%;

• Diluted EPS of $3.95, up 15.8%;

• Net earnings, excluding specific items¹, of $1,210.7 million, up 9.4%;

• Diluted EPS, excluding specific items¹, of $4.19, up 14.8%;

• Cash provided by operating activities of $1,493.4 million, up 9.9%;

• Bookings of $13.5 billion, or 117.3% of revenue; and

• Backlog of $22.6 billion, up $1.8 billion.

¹ Specific items were comprised of acquisition-related and integration costs and restructuring costs, both net of tax, and the net favourable tax adjustment, which were discussed in sections 3.7.1, 3.7.2 and 3.8.1 of CGI’s MD&A for the fiscal year ended September 30, 2018.

Acquisitions

During the fiscal year ended September 30, 2018, the Company made the following acquisitions through its subsidiaries:

• The Company acquired 96.7% of the outstanding shares of Affecto Plc (“Affecto”) in October 2017 and the remaining outstanding shares during the three months ended March 31, 2018 for a purchase price of $145 million (€98.5 million). Affecto was a leading provider of business intelligence and enterprise information management solutions and services, headquartered in Helsinki, Finland. This acquisition added more than 1,000 professionals and annualized revenues of approximately €110 million to the Company.

• On December 7, 2017, the Company acquired all of the outstanding shares of Paragon Solutions, Inc. (“Paragon”), for a purchase price of $79.5 million (US$61.9 million). Paragon was a high-end commercial business consultancy with depth in health and life sciences and IT expertise in digital transformation and systems integration, headquartered in Cranford, New Jersey. This acquisition added more than 300 professionals and annualized revenues of approximately US$54 million to the Company.

• On May 16, 2018, the Company acquired all of the outstanding shares of Facilité Informatique Canada Inc. (“Facilité Informatique”) for a purchase price of $42 million. Facilité Informatique was an IT consulting services firm in high-demand digital services across a wide range of industries with a strong local presence in Montreal and Quebec City, headquartered in Montreal, Quebec. This acquisition added more than 350 professionals and annualized revenues of approximately $60 million to the Company.

These acquisitions were made to complement CGI’s proximity model and further strengthen the Company’s global capabilities across several in-demand digital transformation areas.

Long-Term Debt

On November 6, 2018, the unsecured committed revolving credit facility of $1,500 million of the Company was extended by one year to December 2023. There were no material changes in the terms and conditions.

During the fiscal year ended September 30, 2018, we used $101.7 million to reduce our outstanding long-term debt, mainly driven by the first yearly scheduled repayment on a tranche of the Senior U.S. unsecured notes in the amount of $65 million (US$50 million).

Normal Course Issuer Bid

On January 31, 2018, the Company’s Board of Directors authorized and subsequently received the approval from the TSX for the renewal of its NCIB which allowed for the purchase for cancellation of up to 20,595,539 Class A Shares, representing 10% of the Company’s public float as of the close of business on January 24, 2018. Class A Shares could be purchased for cancellation under the renewed NCIB commenced on February 6, 2018 until no later than February 5, 2019, or on such earlier date on which the Company had either acquired the maximum number of Class A Shares allowable under the NCIB or elected to terminate the bid.

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During the fiscal year ended September 30, 2018, the Company purchased for cancellation 10,375,879 Class A Shares for approximately $797.9 million, excluding fees, at a weighted average price of $76.90. The purchased shares included 3,634,729 Class A Shares purchased for cancellation from Caisse de dépôt et placement du Québec for a cash consideration of approximately $272.8 million and 3,230,450 Class A Shares purchased for cancellation from Serge Godin, Founder and Executive Chairman of the Board, for a cash consideration of approximately $231.4 million. The purchase from Serge Godin was recommended by an independent committee of the Board of Directors of the Company following the receipt of an external opinion regarding the reasonableness of the terms of the transaction. Both purchases were considered within the annual aggregate limit that the Company was entitled to purchase under the then current NCIB. The NCIB allowed for purchases outside of the facilities of the TSX by private agreements pursuant to exemption orders issued by Canadian securities regulators. Of the 10,375,879 Class A Shares purchased for cancellation, 50,000 Class A Shares purchased for approximately $4.2 million were paid after September 30, 2018.

As at September 30, 2018, the Company could still purchase up to 10,219,660 Class A Shares for cancellation, under the then current NCIB.

Bookings and Book-To-Bill Ratio

Bookings for the fiscal year ended September 30, 2018 were $13.5 billion representing a book-to-bill ratio of 117.3%. Of the $13.5 billion in bookings signed during this year, 45% came from new business, while 55% came from extensions and renewals.

The Company’s largest vertical markets for bookings were government, MRD and financial services, making up approximately 42%, 22% and 19% of total bookings, respectively. From a reporting segment perspective, our U.S. Federal operating segment accounted for 19% of total bookings, followed by our Northern Europe operating segment at 18% and U.S. Commercial and State Government operating segment at 15%.

Foreign currency impact

Foreign currency rate fluctuations favourably impacted our revenue by 1.5%. This contrasted with an unfavourable impact of 2.8% during the fiscal year ended September 30, 2017 and a favourable impact of 3.7% during the fiscal year ended September 30, 2016.

Fiscal Year ended September 30, 2017

Highlights and Key Performance Measures

Key performance figures for the year include:

• Revenue of $10.8 billion, up 1.5%, or 4.3% in constant currency;

• Adjusted EBIT of $1,586.6 million, up $26.3 million;

• Adjusted EBIT margin of 14.6%, stable;

• Net earnings of $1,035.2 million, down $33.5 million;

• Net earnings excluding specific items¹ of $1,107 million, up $25.5 million;

• Net earnings margin of 9.5%, down 50 basis points;

• Net earnings margin excluding specific items¹ of 10.2%, up 10 basis points;

• Diluted EPS of $3.41, down 0.3%;

• Diluted EPS excluding specific items¹ of $3.65, up 5.5%;

• Bookings of $11.3 billion, or 104% of revenue;

• Backlog of $20.8 billion, down $80.5 million; and

• Cash provided by operating activities of $1,358.6, or 12.5% of revenue.

¹ Specific items included the acquisition-related and integration costs, restructuring costs, both net of tax, which were discussed in sections 3.7.1 and 3.7.2 of CGI’s MD&A for the year ended September 30, 2017.

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Acquisitions

During the fiscal year ended September 30, 2017, the Company acquired through its subsidiaries four consulting companies in the U.S.:

• On November 3, 2016, the Company acquired all units of Collaborative Consulting, LLC, a high-end IT consulting company with specialized expertise in financial, life sciences and public sectors, headquartered in Boston, Massachusetts.

• On April 19, 2017, the Company acquired all outstanding shares of Computer Technology Solutions, Inc., a high-end IT consulting company focused on commercial markets, specialized in cloud, analytics and digital transformation, headquartered in Birmingham, Alabama.

• On May 12, 2017, the Company acquired all outstanding shares of eCommerce Systems, Inc., a high-end IT consulting company focused on commercial markets, specialized in cloud, analytics and digital transformation, headquartered in Denver, Colorado.

• On August 22, 2017, the Company acquired all outstanding shares of Summa Technologies, Inc., a high-end IT consulting company with expertise in digital experience and agile software development, headquartered in Pittsburgh, Pennsylvania.

These companies increased CGI’s workforce by approximately 1,000 professionals and, together, generated annual revenues of approximately US$182 million. These companies were acquired for a total purchase price of $307.1 million (US$230.2 million). They complemented CGI’s proximity model and further strengthened the Company’s global capabilities across several in-demand digital transformation areas.

Long-Term Debt

On November 7, 2017, the unsecured committed revolving credit facility of $1,500 million of the Company was extended by one year to December 2022. There were no material changes in the terms and conditions including interest rates and banking covenants.

During the fiscal year ended September 30, 2017, we used $180.9 million to reduce our outstanding long-term debt mainly driven by the scheduled repayment of a tranche of Senior U.S. unsecured notes in the amount of $113.6 million (US$85 million). In addition, we drew $200 million on the Company’s unsecured committed revolving credit facility to purchase shares for cancellation under the then current NCIB.

Normal Course Issuer Bid

On February 1, 2017, the Company’s Board of Directors authorized and subsequently received the approval from the TSX for the renewal of its NCIB which allowed for the purchase for cancellation of up to 21,190,564 Class A Shares, representing 10% of the Company’s public float as of the close of business on January 25, 2017. Class A Shares could be purchased for cancellation under the renewed NCIB between February 6, 2017 and the earlier of February 5, 2018 or the date on which the Company had either acquired the maximum number of Class A Shares allowable under the NCIB or elected to terminate the NCIB.

During the fiscal year ended September 30, 2017, the Company purchased for cancellation 19,929,268 Class A Shares for approximately $1,246.7 million at a weighted average price of $62.55 under the then current NCIB. The purchased shares included 4,854,368 Class A Shares purchased for cancellation from Caisse de dépôt et placement du Québec for a cash consideration of approximately $300 million. This purchase was considered in the annual aggregate limit that the Company was entitled to purchase for cancellation under the then current NCIB. The NCIB allowed for purchases outside of the facilities of the TSX by private agreements pursuant to exemption orders issued by Canadian securities regulators. As at September 30, 2017, all of the Class A Shares purchased for cancellation were cancelled and paid.

As at September 30, 2017, the Company could purchase up to 7,358,996 Class A Shares for cancellation under the then current NCIB.

Bookings and Book-To-Bill Ratio

Bookings for the fiscal year ended September 30, 2017 were $11.3 billion representing a book-to-bill ratio of 104.1%. Of the $11.3 billion in bookings signed during this year, 42% came from new business, while 58% came from extensions and renewals.

The Company’s largest vertical markets for bookings were government, MRD and financial services, making up approximately 36%, 24% and 21% of total bookings, respectively. From a reporting segment perspective, our then current U.S. operating segment (which is now split into two distinct operating segments) accounted for 34% of total bookings, followed by the then current Nordics and France operating segments, each respectively at 15%.

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Foreign currency impact

Foreign currency rate fluctuations unfavourably impacted our revenue by 2.8%. This contrasted with a favourable impact of 3.7% during the fiscal year ended September 30, 2016 and 2.0% during the fiscal year ended September 30, 2015.

Forward Looking Information and Risks and Uncertainties

This Annual Information Form contains “forward-looking information” within the meaning of Canadian securities laws and “forward-looking statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995 and other applicable United States safe harbours. All such forward-looking information and statements are made and disclosed in reliance upon the safe harbour provisions of applicable Canadian and United States securities laws. Forward-looking information and statements include all information and statements regarding CGI’s intentions, plans, expectations, beliefs, objectives, future performance, and strategy, as well as any other information or statements that relate to future events or circumstances and which do not directly and exclusively relate to historical facts. Forward-looking information and statements often but not always use words such as “believe”, “estimate”, “expect”, “intend”, “anticipate”, “foresee”, “plan”, “predict”, “project”, “aim”, “seek”, “strive”, “potential”, “continue”, “target”, “may”, “might”, “could”, “should”, and similar expressions and variations thereof. These information and statements are based on our perception of historic trends, current conditions and expected future developments, as well as other assumptions, both general and specific, that we believe are appropriate in the circumstances. Such information and statements are, however, by their very nature, subject to inherent risks and uncertainties, of which many are beyond the control of the Company, and which give rise to the possibility that actual results could differ materially from our expectations expressed in, or implied by, such forward-looking information or forward-looking statements.

These risks and uncertainties include but are not restricted to: risks related to the market such as the level of business activity of our clients, which is affected by economic and political conditions, and our ability to negotiate new contracts; risks related to our industry such as competition and our ability to attract and retain qualified employees, to develop and expand our services, to penetrate new markets, and to protect our intellectual property rights; risks related to our business such as risks associated with our growth strategy, including the integration of new operations, financial and operational risks inherent in worldwide operations, foreign exchange risks, income tax laws, our ability to negotiate favorable contractual terms, to deliver our services and to collect receivables, and the reputational and financial risks attendant to cybersecurity breaches and other incidents; as well as other risks identified or incorporated by reference in this Annual Information Form, in CGI’s annual and quarterly Management’s Discussion and Analysis and in other documents that we make public, including our filings with Canadian Securities Administrators (on SEDAR at www.sedar.com) and the U.S. Securities and Exchange Commission (on EDGAR at www.sec.gov). Unless otherwise stated, the forward-looking information and statements contained in this Annual Information Form are made as of the date hereof and CGI disclaims any intention or obligation to publicly update or revise any forward-looking information or forward-looking statements, whether as a result of new information, future events or otherwise, except as required by applicable law.

While we believe that our assumptions on which these forward-looking information and forward-looking statements are based were reasonable as at the date of this Annual Information Form, readers are cautioned not to place undue reliance on these forward-looking information or statements. Furthermore, readers are reminded that forward-looking information and statements are presented for the sole purpose of assisting investors and others in understanding our objectives, strategic priorities and business outlook as well as our anticipated operating environment. Readers are cautioned that such information may not be appropriate for other purposes.

Further information on the risks that could cause our actual results to differ significantly from our current expectations may be found in section 10 – “Risk Environment” on pages 55 to 64 of CGI’s Management’s Discussion and Analysis for the fiscal year ended September 30, 2019, which is incorporated by reference in this Annual Information Form. We also caution readers that the above-mentioned risks and the risks disclosed in this Annual Information Form, CGI’s Management’s Discussion and Analysis for the fiscal year ended September 30, 2019 and our other documents and filings are not the only ones that could affect us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial could also have a material adverse effect on our financial position, financial performance, cash flows, business or reputation.

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Legal Proceedings

The Company is involved in legal proceedings, audits, claims and litigation arising in the ordinary course of its business. Certain of these matters seek damages in significant amounts. Although the outcome of such matters is not predictable with assurance, the Company has no reason to believe that the disposition of any such current matter could reasonably be expected to have a material adverse effect on the Company’s financial position, results of operations or the ability to carry on any of its business activities.

Transfer Agent and Registrar

The Company’s transfer agent for the Company’s Class A Shares and Class B Shares is Computershare Investor Services Inc. whose head office is located in Toronto, Ontario. Share transfer service is available at Computershare’s Montreal, Quebec, and Toronto, Ontario, offices as well as at the offices of Computershare Trust Company, N.A. in Canton, MA, Jersey City, NJ and Louisville, KY.

Auditor

The auditor of the Company is PricewaterhouseCoopers LLP. It has confirmed its independence to the Audit and Risk Management Committee of the Company’s Board of Directors.

The Company incorporates by reference the disclosure under the heading Fees Billed by the External Auditor on page 61 of CGI’s Circular dated December 9, 2019.

Additional Information

The Company will provide to any person, upon request to the Company, (i) a copy of this Annual Information Form of the Company, together with a copy of any document incorporated by reference therein, (ii) a copy of the annual audited consolidated financial statements of the Company for the fiscal years ended September 30, 2019 and 2018 together with the accompanying report of the auditor and a copy of any subsequent interim financial statements, (iii) a copy of the Circular dated December 9, 2019 and (iv) a copy of the MD&A for the fiscal year ended September 30, 2019.

Additional information regarding, among others, directors’ and named executive officers’ compensation and indebtedness, securities authorized for issuance under equity compensation plans and principal holders of the Company’s shares, is included in the Circular dated December 9, 2019.

Additional financial information in relation to the fiscal year ended September 30, 2019 is presented in the annual audited consolidated financial statements of the Company and in the related MD&A of the Company.

The documents mentioned above are available on SEDAR at www.sedar.com and on the Company’s website at www.cgi.com. You can also obtain a copy of such documents by contacting CGI’s Investor Relations by sending an e-mail to ir@cgi.com, by visiting the “Investors” section on the Company’s website at www.cgi.com or by contacting us by mail or phone:

Investor Relations

1350 René-Lévesque Blvd. West

15^th Floor

Montréal, Quebec

H3G 1T4

Canada

Tel.: +1-514-841-3200

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 © 2019 CGI INC. Proprietary

Appendix A

Table of Contents

CHARTERS OF THE BOARD OF DIRECTORS AND ITS STANDING COMMITTEES
Charter of the Board of Directors	3
Charter of the Corporate Governance Committee	15
Charter of the Human Resources Committee	24
Charter of the Audit and Risk Management Committee	33
CODES OF ETHICS
Code of Ethics and Business Conduct	45
Executive Code of Conduct	59
CGI Anti-Corruption Policy	61

 © 2019 CGI INC. 1 Proprietary

 © 2019 CGI INC. 2 Proprietary

Charter of the Board of Directors

Important note

The CGI Constitution, including the Dream, Vision, Mission, and Values of the CGI Inc., form the fundamental principles of this Charter. This Charter should therefore be read in conjunction with CGI’s Constitution.

1. INTERPRETATION

“Financially Literate” means the ability to read and understand a set of financial statements that present a breadth and level of complexity of accounting issues that are generally comparable to the breadth and complexity of the issues that can reasonably be expected to be raised by the Company’s financial statements.

“Independent Director” means a director who meets the independence criteria set out in sections 1.4 and 1.5 of National Instrument 52-110 Audit Committees adopted by the Canadian Securities Administrators, as amended, which is reproduced in Appendix A.

“Operationally Literate” means having substantial experience in the execution of day to day business decisions and strategic business objectives acquired as a result of meaningful past experience as a chief executive officer or as a senior executive officer in another capacity but with a broad responsibility for operations.

2. OBJECTIVES

CGI’s shareholders are the first and most important element in the Company’s governance structures and processes. At each annual general meeting, the Company’s shareholders elect the members of the Company’s Board of Directors and give them a mandate to manage and oversee the management of the Company’s affairs for the coming year.

In the normal course of operations, certain corporate actions which may be material to CGI are initiated from time to time by the Company’s senior management and, at the appropriate time, are submitted to CGI’s Board of Directors for consideration and approval. When appropriate, such matters are also submitted for consideration and approval by CGI’s shareholders. All such approvals are sought in accordance with the charters of the Board of Directors and standing committees, CGI’s corporate governance practices and applicable corporate and securities legislation.

The overall stewardship of the Company is the responsibility of the Board of Directors. In accomplishing the mandate it receives from the Company’s shareholders, the Board of Directors may delegate certain of its authority and responsibilities to committees and management and reserve certain powers to itself. Nonetheless, it will retain full effective control over the Company.

3. COMPOSITION

3.1 The majority of the Board of Directors shall be comprised of Independent Directors. The application of the definition of Independent Director to the circumstances of each individual director is the responsibility of the Board of Directors which will disclose on an annual basis whether it is constituted with the appropriate number of directors which are Independent Directors and the basis for its analysis. The Board of Directors will also disclose which directors are Independent Directors or not and provide a description of the business, family, direct and indirect shareholding or other relationship between each director and the Company.

 © 2019 CGI INC. 3 Proprietary

3.2 The Company expects and requires directors to be and remain free of conflictual interests or relationships and to refrain from acting in ways which are actually or potentially harmful, conflictual or detrimental to the Company’s best interests. Each director shall comply with the Company’s Code of Ethics and Business Conduct that governs the behaviour of members, directors and officers and shall complete and file annually with the Company any and all documents required pursuant to such code with respect to conflict of interests. This matter will also be reviewed annually by the Corporate Governance Committee. The Board of Directors will monitor compliance with said code as well as with the Company’s Executive Code of Conduct applicable to its principal executive officer, principal financial officer, principal accounting officer or controller, or other persons performing similar functions within the Company. The Board will also be responsible for the review of requests for waivers from compliance with the codes for directors and officers. The Board of Directors will disclose in due time revisions to such codes as well as all waivers and specify the circumstances and rationale for granting the waiver.

3.3 The Board of Directors, following advice of its Corporate Governance Committee, is responsible for evaluating its size and composition and establishing a Board comprised of members who facilitate effective decision-making, have appropriate skills and diverse background. The Company’s target is to have women represent at least 30% of its directors. The Board of Directors has the ability to increase or decrease its size.

3.4 CGI’s corporate governance practices require that all members of CGI’s Board of Directors be both Financially Literate and Operationally Literate. The members of the Board of Directors who serve on the Company’s Audit and Risk Management Committee must be Financially Literate and Operationally Literate in the sense of having the ability to read and understand a set of financial statements that present a breadth and level of complexity of accounting issues that are generally comparable to the breadth and complexity of the issues that can reasonably be expected to be raised by CGI’s financial statements, and otherwise in keeping with applicable governance standards under applicable securities laws and regulations.

3.5 A director who makes a major change in principal occupation will forthwith disclose this fact to the Board of Directors and will offer his or her resignation to the Board of Directors for consideration. It is not intended that directors who retire or whose professional positions change should necessarily leave the Board of Directors. However, there should be an opportunity for the Board of Directors to review the continued appropriateness of the Board of Directors membership under such circumstances.

3.6 The Board of Directors is responsible for approving new nominees to the Board. New directors will be provided with an orientation and education program which will include written information about the duties and obligations of directors, the business and operations of the Company, documents from recent Board of Directors meetings and opportunities for meetings and discussion with senior management and other directors. The details of the orientation of each new director will be tailored to that director’s individual needs and areas of interest. The prospective candidates should fully understand the role of the Board of Directors and its committees and the contribution expected from individual directors and the Board of Directors will ensure that they are provided with the appropriate information to that effect. In addition, the Board of Directors will ascertain and make available to its members, when required, continuing education as per the business and operations of the Company.

 © 2019 CGI INC. 4 Proprietary

4. RESOURCES

4.1 The Board of Directors will implement structures and procedures to ensure that it functions independently of management.

4.2 The Board of Directors appreciates the value of having certain members of senior management attend each Board of Directors meeting to provide information and opinion to assist the directors in their deliberations. The Executive Chairman of the Board will seek the Board of Directors’ concurrence in the event of any proposed change to the management attendees at Board of Directors meetings. Management attendees will be excused for any agenda items which are reserved for discussion among directors only.

5. RESPONSIBILITIES AND DUTIES

The principal responsibilities and duties of the Board of Directors include the following, it being understood that in carrying out their responsibilities and duties, directors may consult with management and may retain external advisors at the expense of the Company in appropriate circumstances. Any engagement of external advisors by the Board of Directors shall be subject to the approval of the Chair of the Corporate Governance Committee.

5.1 General Responsibilities

5.1.1 The Board of Directors will oversee the management of the Company. In doing so, the Board of Directors will establish a productive working relationship with the Executive Chairman of the Board and the Chief Executive Officer and other members of senior management.

5.1.2 The Board of Directors will oversee the formulation of long-term strategic, financial and organizational goals for the Company. It shall approve the Company’s strategic plan and review same on at least an annual basis. This plan will take into account the opportunity and risks of the Company’s business.

5.1.3 As part of the responsibility of the Board of Directors to oversee the management of the Company, the Board of Directors will engage in active monitoring of the Company and its affairs in its stewardship capacity.

5.1.4 The Board of Directors will engage in a review of short and long-term performance of the Company in accordance with approved plans.

5.1.5 The officers of the Company, headed by the Executive Chairman of the Board and the Chief Executive Officer, shall be responsible for general day to day management of the Company and for making recommendations to the Board of Directors with respect to long-term strategic, financial, organizational and related objectives.

5.1.6 The Board of Directors will periodically review the significant risks and opportunities affecting the Company and its business and oversee the actions, systems and controls in place to manage and monitor risks and opportunities. The Board of Directors may impose such limits as may be in the interests of the Company and its shareholders.

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5.1.7 The Board of Directors will oversee how the Company communicates its goals and objectives to its shareholders and other relevant stakeholders.

5.1.8 The Board of Directors will oversee the succession planning including appointing, training and monitoring senior management and the Executive Chairman of the Board in particular.

5.1.9 The Board of Directors is responsible for overseeing the Company’s Guidelines on Timely Disclosure of Material Information whose purpose is to ensure that communications with the investment community, regulators, the media and the general public about the Company, particularly in respect of material information, are timely, accurate, broadly released in accordance with, and otherwise responsive to, all applicable legal and regulatory requirements. These guidelines will be reviewed annually. The Company has established a Disclosure Committee responsible for all regulatory disclosure requirements and overseeing the Company’s disclosure practices. The Disclosure Committee consists of the Executive Chairman of the Board, the Chief Executive Officer, the Chief Financial Officer, the Chief Planning and Administration Officer, the Chief Legal Officer and the head of Global Communications & Investor Relations.

5.1.10 The Board of Directors will oversee the integrity of the Company’s internal control and management information systems.

5.1.11 The Board of Directors will make sure that the Company adopt prudent financial standards with respect to the business of the Company and prudent levels of debt in relation to the Company’s consolidated capitalization.

5.1.12 The Board of Directors will also consider and approve:

i) transactions out of the ordinary course of business including, without limitation, proposals on mergers, acquisitions or other major investments or divestitures, consistent with the Operational Management Framework of the Company;

ii) all matters that would be expected to have a major impact on shareholders;

iii) the appointment of any person to any position that would qualify such person as an officer of the Company; and

iv) any proposed changes in compensation to be paid to members of the Board of Directors on the recommendation of the Human Resources Committee.

5.1.13 The Board of Directors will also receive reports and consider:

i) the quality of relationships between the Company and its key customers;

ii) changes in the shareholder base of the Company from time to time and relationships between the Company and its significant shareholders;

iii) periodic reports from Board of Directors’ committees with respect to matters considered by such committees;

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iv) health, safety and environmental matters as they affect the Company and its business; and

v) such other matters as the Board of Directors may, from time to time, determine.

5.1.14 The Board of Directors will oversee management through an ongoing review process.

5.1.15 The Board of Directors will, together with the Executive Chairman of the Board, develop position descriptions for the Executive Chairman of the Board and the Chief Executive Officer. The Board of Directors will also approve the corporate objectives that the Executive Chairman of the Board is responsible for meeting and assess his performance in relation to such objectives. The Board of Directors will raise any concerns related to the performance of the Chief Executive Officer with the Executive Chairman of the Board as appropriate.

5.1.16 The Board of Directors will receive a report from its Human Resources Committee on succession planning as set forth in such committee’s mandate.

5.2 Self-Assessment of the Board of Directors and Peer Review

The Board of Directors will annually review the assessment of the Board of Directors’ performance and recommendation provided by the Corporate Governance Committee, and every two years, conduct a peer review of the Independent Directors. The objective of this review is to increase the effectiveness of the Board of Directors and contribute to a process of continuous improvement in the Board of Directors’ execution of its responsibilities. It is expected that the result of such reviews will be to identify any areas where the directors and/or management believe that the Board of Directors and/or the directors individually could make a better contribution to the affairs of the Company. The Board of Directors will take appropriate action based upon the results of the review process.

5.3 Committees

5.3.1 The Board of Directors shall appoint committees to assist it in performing its duties and processing the quantity of information it receives.

5.3.2 Each committee operates according to a Board of Directors’ approved written mandate outlining its duties and responsibilities. This structure may be subject to change as the Board of Directors considers from time to time which of its responsibilities can best be fulfilled through more detailed review of matters in committee.

5.3.3 The Board of Directors will review annually the work undertaken by each committee and the responsibilities thereof.

5.3.4 The Board of Directors will annually evaluate the performance and review the work of its committees, including their respective mandates and the sufficiency of such mandates.

5.3.5 The Board of Directors will annually appoint a Lead Director as well as a member of each of its committees to act as Chair of the committee.

5.3.6 Subject to subsection 5.3.8, committees of the Board of Directors shall be composed of a majority of Independent Directors.

5.3.7 The Board of Directors shall appoint members of committees after considering the recommendations of the Corporate Governance Committee and the Executive Chairman of the Board, the skills and interests of individual Board members, and the diversity of their background (including in terms of gender, ethnicity, age, experience and geographical representation), all in accordance with the mandates of such committees approved by the Board.

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5.3.8 The Audit and Risk Management Committee of the Company shall be composed only of Independent Directors. All members of the Audit and Risk Management Committee shall be Financially Literate and at least one member shall be a financial expert within the meaning of applicable regulatory requirements and stock exchange rules.

5.4 Lead Director

5.4.1 The Lead Director shall be an Independent Director. He or she will oversee that the Board of Directors discharges its responsibilities, ensure that the Board of Directors evaluates the performance of management objectively and that the Board of Directors understands the boundaries between the Board of Directors’ and management’s responsibilities.

5.4.2 The Lead Director will chair periodic meetings of the Independent Directors and assume other responsibilities which the Independent Directors as a whole might designate from time to time.

5.4.3 The Lead Director should be able to stand sufficiently back from the day-to-day running of the business to ensure that the Board of Directors is in full control of the Company’s affairs and alert to its obligations to the shareholders.

5.4.4 The Lead Director shall provide input to the Executive Chairman of the Board on preparation of agendas for Board and committee meetings.

5.4.5 The Lead Director shall chair Board meetings when the Executive Chairman of the Board is not in attendance, subject to the provisions of the by-laws of the Company.

5.4.6 The Lead Director shall provide leadership for the independent directors and ensure that the effectiveness of the Board is assessed on a regular basis.

5.4.7 The Lead Director shall set the agenda for the meetings of the Independent Directors.

5.4.8 The Lead Director shall report to the Board concerning the deliberations of the Independent Directors as required.

5.4.9 The Lead Director shall, in conjunction with the Executive Chairman of the Board, facilitate the effective and transparent interaction of Board members and management.

5.4.10 The Lead Director shall provide feedback to the Executive Chairman of the Board and act as a sounding board with respect to strategies, accountability, relationships and other issues.

5.5 Review of the Board Mandate

In order to ensure that this mandate is kept current in the light of changes which may occur in corporate practice or the structure of the Company, the Board of Directors will annually reconfirm this mandate or initiate a review to revise it.

5.6 Board of Directors and Senior Management Compensation

The Board of Directors will review further to the recommendation of its Human Resources Committee the adequacy and form of compensation of the senior management and directors each year. The Human Resources Committee shall make recommendations to the Board of Directors for consideration when it believes changes in compensation are warranted. Furthermore, the Board of Directors will ensure the compensation realistically reflects the responsibility and risk involved in being a director.

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6. COMMUNICATIONS

6.1 The Board of Directors may from time to time consider and review the means by which shareholders can communicate with the Company including the opportunity to do so at the annual meeting, communications interfaces through the Company’s website and the adequacy of resources available within the Company to respond to shareholders through its Investors Relations Department and the Corporate Secretary or otherwise. However, the Board of Directors believes that it is the function of the management to speak for the Company in its communications with the investment community, the media, customers, suppliers, employees, governments and the general public. It is understood that individual directors may from time to time be requested by management to assist with such communications. It is expected that, if communications from stakeholders are made to individual directors, management will be informed and consulted to determine any appropriate response.

6.2 The Board of Directors has the responsibility for monitoring compliance by the Company with the corporate governance requirements and guidelines of the Toronto Stock Exchange and the New York Stock Exchange.

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 © 2019 CGI INC. 10 Proprietary

Appendix A

Definition of Independence under CSA National Instrument 52-110, as amended

1.4 Meaning of independence

(1) An audit committee member is independent if he or she has no direct or indirect material relationship with the issuer.

(2) For the purposes of subsection (1), a “material relationship” is a relationship which could, in the view of the issuer’s board of directors, be reasonably expected to interfere with the exercise of a member’s independent judgement.

(3) Despite subsection (2), the following individuals are considered to have a material relationship with an issuer:

(a) an individual who is, or has been within the last three years, an employee or executive officer of the issuer;

(b) an individual whose immediate family member is, or has been within the last three years, an executive officer of the issuer;

(c) an individual who:

(i) is a partner of a firm that is the issuer’s internal or external auditor,

(ii) is an employee of that firm, or

(iii) was within the last three years a partner or employee of that firm and personally worked on the issuer’s audit within that time;

(d) an individual whose spouse, minor child or stepchild, or child or stepchild who shares a home with the individual:

(i) is a partner of a firm that is the issuer’s internal or external auditor,

(ii) is an employee of that firm and participates in its audit, assurance or tax compliance (but not tax planning) practice, or

(iii) was within the last three years a partner or employee of that firm and personally worked on the issuer’s audit within that time;

(e) an individual who, or whose immediate family member, is or has been within the last three years, an executive officer of an entity if any of the issuer’s current executive officers serves or served at that same time on the entity’s compensation committee; and

(f) an individual who received, or whose immediate family member who is employed as an executive officer of the issuer received, more than $75,000 in direct compensation from the issuer during any 12 month period within the last three years.

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(4) Despite subsection (3), an individual will not be considered to have a material relationship with the issuer solely because

(a) he or she had a relationship identified in subsection (3) if that relationship ended before March 30, 2004; or

(b) he or she had a relationship identified in subsection (3) by virtue of subsection (8) if that relationship ended before June 30, 2005.

(5) For the purposes of clauses (3)(c) and (3)(d), a partner does not include a fixed income partner whose interest in the firm that is the internal or external auditor is limited to the receipt of fixed amounts of compensation (including deferred compensation) for prior service with that firm if the compensation is not contingent in any way on continued service.

(6) For the purposes of clause (3)(f), direct compensation does not include:

(a) remuneration for acting as a member of the board of directors or of any board committee of the issuer, and

(b) the receipt of fixed amounts of compensation under a retirement plan (including deferred compensation) for prior service with the issuer if the compensation is not contingent in any way on continued service.

(7) Despite subsection (3), an individual will not be considered to have a material relationship with the issuer solely because the individual or his or her immediate family member

(a) has previously acted as an interim chief executive officer of the issuer, or

(b) acts, or has previously acted, as a chair or vice-chair of the board of directors or of any board committee of the issuer on a part-time basis.

(8) For the purpose of section 1.4, an issuer includes a subsidiary entity of the issuer and a parent of the issuer.

1.5 Additional independence requirements

(1) Despite any determination made under section 1.4, an individual who

(a) accepts, directly or indirectly, any consulting, advisory or other compensatory fee from the issuer or any subsidiary entity of the issuer, other than as remuneration for acting in his or her capacity as a member of the board of directors or any board committee, or as a part-time chair or vice-chair of the board or any board committee; or

(b) is an affiliated entity of the issuer or any of its subsidiary entities,

is considered to have a material relationship with the issuer.

(2) For the purposes of subsection (1), the indirect acceptance by an individual of any consulting, advisory or other compensatory fee includes acceptance of a fee by

(a) an individual’s spouse, minor child or stepchild, or a child or stepchild who shares the individual’s home; or

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(b) an entity in which such individual is a partner, member, an officer such as a managing director occupying a comparable position or executive officer, or occupies a similar position (except limited partners, non-managing members and those occupying similar positions who, in each case, have no active role in providing services to the entity) and which provides accounting, consulting, legal, investment banking or financial advisory services to the issuer or any subsidiary entity of the issuer.

(3) For the purposes of subsection (1), compensatory fees do not include the receipt of fixed amounts of compensation under a retirement plan (including deferred compensation) for prior service with the issuer if the compensation is not contingent in any way on continued service.

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 © 2019 CGI INC. 14 Proprietary

Charter of the Corporate Governance Committee

Important note

The CGI Constitution, including the Dream, Vision, Mission, and Values of CGI Inc. form the fundamental principles of this Charter. This Charter should therefore be read in conjunction with CGI’s Constitution.

1. INTERPRETATION

“Committee” means the Corporate Governance Committee of the Board of Directors of the Company.

“Independent Director” means a director who meets the independence criteria set out in sections 1.4 and 1.5 of National Instrument 52-110 Audit Committees adopted by the Canadian Securities Administrators, as amended, which is reproduced in Appendix A.

2. OBJECTIVES

The Committee is responsible for: (a) developing the Company’s approach to Board governance issues and the Company’s response to the corporate governance guidelines; (b) reviewing the composition and contribution of the Board and its members and recommending Board nominees; (c) overseeing the orientation program for new directors; and (d) helping to maintain an effective working relationship between the Board of Directors and management.

3. COMPOSITION

3.1 The Committee shall be composed of a majority of Independent Directors.

3.2 The Board of Directors shall appoint an independent director as the Chair of the Committee. If the Chair is absent from a meeting, the members shall select a Chair from those in attendance to act as Chair of the meeting.

4. MEETINGS

4.1 Meetings of the Committee shall be held at the call of the Chair, but not less than twice annually. Meetings of the Committee may be called by the Chair of the Committee, the Executive Chairman of the Board or the Chief Executive Officer.

4.2 The powers of the Committee shall be exercisable by a meeting at which a quorum is present. A quorum shall be not less than two members of the Committee from time to time. Subject to the foregoing requirement, unless otherwise determined by the Board of Directors, the Committee shall have the power to fix its quorum and to regulate its procedure. Matters decided by the Committee shall be decided by majority vote.

4.3 Notice of each meeting shall be given to each member, to the Executive Chairman of the Board, to the Chief Executive Officer and to the Corporate Secretary of the Company.

4.4 The Committee may invite from time to time such persons as it may see fit to attend its meetings and to take part in discussion and consideration of the affairs of the Committee, including in particular the Chief Executive Officer.

4.5 The Committee shall appoint a secretary to be the secretary of all meetings of the Committee and to maintain minutes of all meetings and deliberations of the Committee.

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5. RESPONSIBILITIES AND DUTIES

5.1 Role and responsibilities of the Committee Chair:

5.1.1 The Chair of the Committee:

5.1.1.1 Provides leadership for the Committee by ensuring that:

(i) The responsibilities of the Committee are well understood by Committee members and management.

(ii) The Committee works as a cohesive team.

(iii) Adequate resources and timely and relevant information are available to the Committee to support its work.

(iv) The effectiveness of the Committee is assessed on a regular basis.

(v) The Committee’s structure and mandate is appropriate and adequate to support the discharge of the Committee’s responsibilities.

(vi) The scheduling, organization and procedures of Committee meetings provide adequate time for the consideration and discussion of relevant issues.

5.1.1.2 Works with the Executive Chairman of the Board and Corporate Secretary to set the calendar of the Committee’s regular meetings.

5.1.1.3 Has the authority to convene special meetings as required.

5.1.1.4 Sets the agenda in collaboration with the Executive Chairman of the Board and the Corporate Secretary.

5.1.1.5 Presides at meetings.

5.1.1.6 Acts as liaison with management with regard to the work of the Committee.

5.1.1.7 Reports to the Board concerning the work of the Committee.

5.1.1.8 Exercises the authority specifically delegated to the Chair by the Committee, if any.

5.2 General Responsibilities

BOARD MEMBERS

5.2.1 Review criteria regarding the composition of the Board of Directors and committees of the Board of Directors, such as size, proportion of Independent Directors, and criteria to determine and promote “relatedness” as well as the diversity of Board members’ background, including in terms of gender (with a target of women representing at least 30% of the directors), ethnicity, age, experience and geographical representation), while seeking to facilitate effective decision-making. Given the Board of Directors’ composition and history of long-term succession planning, no date has yet been set to meet the target of women’s representation at Board level but progress will be monitored periodically.

5.2.2 Review criteria relating to tenure as a director, such as limitations on the number of times a director may stand for re-election, and the continuation of directors in an honorary or similar capacity.

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5.2.3 Review criteria for retention of directors unrelated to age or tenure, such as attendance at Board of Directors and committee meetings, health or the assumption of responsibilities which are incompatible with effective Board of Directors membership; and assess the effectiveness of the Board of Directors as a whole, the committees of the Board of Directors, the contribution of individual directors on an ongoing basis and establish in light of the opportunities and risks facing the Company, what competencies, skills and personal qualities it seeks in new Board members in order to add value to the Company.

5.2.4 Recommend to the Board of Directors the list of candidates for directors to be nominated for election by shareholders at annual meetings of shareholders.

5.2.5 Recommend to the Board of Directors candidates to fill vacancies on the Board of Directors occurring between annual meetings of shareholders.

5.2.6 Recommend to the Board of Directors the removal of a director in exceptional circumstances, for example (a) such director is in a position of conflict of interest or (b) the criteria underlying the appointment of such director change.

5.2.7 Ensure that the Board of Directors can function independently of management. To this end, arrange for meetings on a regular basis of the Independent Directors without management present. In such cases, meetings will be chaired by the Lead Director.

DIRECTOR ORIENTATION

5.2.8 As an integral element of the process for appointing new directors, put in place an orientation and education program for new recruits to the Board of Directors and review from time to time the value and benefit of such program.

COMPLIANCE

5.2.9 Ensure corporate compliance with applicable legislation including director and officer compliance.

5.2.10 Review proposed amendments to the Company’s by-laws before making recommendations to the Board of Directors.

CODES OF BUSINESS CONDUCT

5.2.11 Periodically review and make recommendations to the Board of Directors with respect to the Company’s formal code of ethics and business conduct for its members, directors and officers and its executive code of conduct applicable to the Company’s principal executive officer, principal financing officer, principal accounting officer or controller, or other persons performing similar functions within the Company; including the disclosure of the adoption of such codes.

5.2.12 Monitor adherence to the codes and review potential situations related thereto brought to the attention of the Committee by the Corporate Secretary of the Company in order to recommend or not in certain circumstances to the Board of Directors to grant or not waivers from compliance with the codes for directors and officers. The Committee shall also ensure that when such waivers are granted, the Board of Directors shall disclose same in due time and specify the circumstances and rationale for granting the waiver.

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CORPORATE GOVERNANCE PRINCIPLES

5.2.13 Make recommendations to the Board of Directors as deemed appropriate in the context of adherence to corporate governance guidelines in effect from time to time.

5.2.14 In conjunction with the Executive Chairman of the Board, recommend to the Board of Directors the membership and chairs of the committees of the Board of Directors.

5.2.15 Review annually the Board/management relationship.

5.2.16 On a yearly basis, review the measures applied by the Company to promote diversity, their effectiveness, and annual and cumulative progress made in achieving their objectives.

5.2.17 Advise the Board of Directors on the disclosure to be contained in the Company’s public disclosure documents, such as the Company’s annual management proxy circular or annual report, on matters of corporate governance as required by the Toronto Stock Exchange, the New York Stock Exchange or any other applicable exchange or regulator.

5.2.18 Generally advise the Board of Directors on all other matters of corporate governance.

EXTERNAL AND INTERNAL RESOURCES

5.2.19 Retain such independent external advisors as it may deem necessary and advisable for its purposes.

5.2.20 Report to the Board of Directors on its proceedings, reviews undertaken, and any associated recommendations.

5.2.21 Have adequate resources to discharge its responsibilities;

5.2.22 Have the right, for the purposes of discharging the powers and responsibilities of the Committee, to inspect any relevant records of the Company and its subsidiaries.

5.2.23 The Chair of the Committee shall review the opportunity for the Board of Directors of the Company or individual directors to retain external advisors at the expense of the Company in certain appropriate circumstances in carrying out their responsibilities.

SHAREHOLDER PROPOSALS

5.2.24 Review and make recommendations on shareholder proposals to the Board of Directors or refer them to the Executive Chairman of the Board as appropriate.

5.3 Other Responsibilities

The Committee shall carry out such other mandates as the Board of Directors may request from time to time.

5.4 Review of Mandate of the Committee

The Board of Directors should review and reassess the adequacy of the mandate on an annual basis.

5.5 Compensation

Members of the Committee shall be entitled to receive such remuneration for acting as members of the Committee as the Board of Directors may determine from time to time.

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 © 2019 CGI INC. 19 Proprietary

Appendix A

Definition of Independence under CSA National Instrument 52-110, as amended

1.4 Meaning of independence

(1) An audit committee member is independent if he or she has no direct or indirect material relationship with the issuer.

(2) For the purposes of subsection (1), a “material relationship” is a relationship which could, in the view of the issuer’s board of directors, be reasonably expected to interfere with the exercise of a member’s independent judgement.

(3) Despite subsection (2), the following individuals are considered to have a material relationship with an issuer:

(a) an individual who is, or has been within the last three years, an employee or executive officer of the issuer;

(b) an individual whose immediate family member is, or has been within the last three years, an executive officer of the issuer;

(c) an individual who:

(i) is a partner of a firm that is the issuer’s internal or external auditor,

(ii) is an employee of that firm, or

(iii) was within the last three years a partner or employee of that firm and personally worked on the issuer’s audit within that time;

(d) an individual whose spouse, minor child or stepchild, or child or stepchild who shares a home with the individual:

(i) is a partner of a firm that is the issuer’s internal or external auditor,

(ii) is an employee of that firm and participates in its audit, assurance or tax compliance (but not tax planning) practice, or

(iii) was within the last three years a partner or employee of that firm and personally worked on the issuer’s audit within that time;

(e) an individual who, or whose immediate family member, is or has been within the last three years, an executive officer of an entity if any of the issuer’s current executive officers serves or served at that same time on the entity’s compensation committee; and

(f) an individual who received, or whose immediate family member who is employed as an executive officer of the issuer received, more than $75,000 in direct compensation from the issuer during any 12 month period within the last three years.

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(4) Despite subsection (3), an individual will not be considered to have a material relationship with the issuer solely because

(a) he or she had a relationship identified in subsection (3) if that relationship ended before March 30, 2004; or

(b) he or she had a relationship identified in subsection (3) by virtue of subsection (8) if that relationship ended before June 30, 2005.

(5) For the purposes of clauses (3)(c) and (3)(d), a partner does not include a fixed income partner whose interest in the firm that is the internal or external auditor is limited to the receipt of fixed amounts of compensation (including deferred compensation) for prior service with that firm if the compensation is not contingent in any way on continued service.

(6) For the purposes of clause (3)(f), direct compensation does not include:

(a) remuneration for acting as a member of the board of directors or of any board committee of the issuer, and

(b) the receipt of fixed amounts of compensation under a retirement plan (including deferred compensation) for prior service with the issuer if the compensation is not contingent in any way on continued service.

(7) Despite subsection (3), an individual will not be considered to have a material relationship with the issuer solely because the individual or his or her immediate family member

(a) has previously acted as an interim chief executive officer of the issuer, or

(b) acts, or has previously acted, as a chair or vice-chair of the board of directors or of any board committee of the issuer on a part-time basis.

(8) For the purpose of section 1.4, an issuer includes a subsidiary entity of the issuer and a parent of the issuer.

1.5 Additional independence requirements

(1) Despite any determination made under section 1.4, an individual who

(a) accepts, directly or indirectly, any consulting, advisory or other compensatory fee from the issuer or any subsidiary entity of the issuer, other than as remuneration for acting in his or her capacity as a member of the board of directors or any board committee, or as a part-time chair or vice-chair of the board or any board committee; or

(b) is an affiliated entity of the issuer or any of its subsidiary entities,

is considered to have a material relationship with the issuer.

(2) For the purposes of subsection (1), the indirect acceptance by an individual of any consulting, advisory or other compensatory fee includes acceptance of a fee by

(a) an individual’s spouse, minor child or stepchild, or a child or stepchild who shares the individual’s home; or

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(b) an entity in which such individual is a partner, member, an officer such as a managing director occupying a comparable position or executive officer, or occupies a similar position (except limited partners, non-managing members and those occupying similar positions who, in each case, have no active role in providing services to the entity) and which provides accounting, consulting, legal, investment banking or financial advisory services to the issuer or any subsidiary entity of the issuer.

(3) For the purposes of subsection (1), compensatory fees do not include the receipt of fixed amounts of compensation under a retirement plan (including deferred compensation) for prior service with the issuer if the compensation is not contingent in any way on continued service.

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 © 2019 CGI INC. 23 Proprietary

Charter of the Human Resources Committee

Important note

The CGI Constitution, including the Dream, Vision, Mission, and Values of CGI Inc. form the fundamental principles of this Charter. This Charter should therefore be read in conjunction with CGI’s Constitution.

1. INTERPRETATION

“Committee” means the Human Resources Committee of the Board of Directors of the Company.

“Executive Officer” means an individual who is:

(a) a Chair, Vice-Chair or President;

(b) a leader in charge of a principal business unit or function; or

(c) performing a policy-making function in respect of the Company.

Note: The definition is derived from the definition contained in National Instrument 51-102 adopted by the Canadian Securities Administrators.

“Independent Director” means a director who meets the independence criteria set out in sections 1.4 and 1.5 of National Instrument 52-110 Audit Committees adopted by the Canadian Securities Administrators, as amended, which is reproduced in Appendix A.

2. OBJECTIVES

The Committee is responsible for reviewing and making recommendations to the Board of Directors of the Company for the appointment of officers of the Company and for determining terms of employment of senior executives whose remuneration must be disclosed as per applicable legislation, and such other senior executives as may be proposed by the Executive Chairman of the Board and the Chief Executive Officer. It shall also perform functions such as reviewing succession planning and matters of compensation as well as such other matters the Committee may consider suitable with respect to compensation or as may be specifically directed by the Board of Directors from time to time.

3. COMPOSITION

3.1 The Committee shall be composed of a majority of Independent Directors.

3.2 The Board of Directors shall appoint one of the Independent Directors as the Chair of the Committee. If the Chair is absent from a meeting, the members shall select a Chair from those in attendance to act as Chair of the meeting.

4. MEETINGS

4.1 Meetings of the Committee shall be held at the call of the Chair, but not less than three times annually. Meetings of the Committee may be called by the Chair of the Committee, the Executive Chairman of the Board or the Chief Executive Officer.

4.2 The powers of the Committee shall be exercisable by a meeting at which a quorum is present. A quorum shall be not less than two members of the Committee from time to time. Subject to the foregoing requirement, unless otherwise determined by the Board of Directors, the Committee shall have the power to fix its quorum and to regulate its procedure. Matters decided by the Committee shall be decided by majority vote.

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4.3 Notice of each meeting shall be given to each member, to the Executive Chairman of the Board, to the Chief Executive Officer and to the Corporate Secretary of the Company.

4.4 The Committee may invite from time to time such persons as it may see fit to attend its meetings and to take part in discussion and consideration of the affairs of the Committee, including in particular the Executive Chairman of the Board.

4.5 The Committee shall appoint a secretary to be the secretary of all meetings of the Committee and to maintain minutes of all meetings and deliberations of the Committee.

5. RESPONSIBILITIES AND DUTIES

5.1 Role and responsibilities of the Committee Chair:

5.1.1 The Chair of the Committee:

5.1.1.1 Provides leadership for the Committee by ensuring that:

(i) The responsibilities of the Committee are well understood by Committee members and management.

(ii) The Committee works as a cohesive team.

(iii) Adequate resources and timely and relevant information are available to the Committee to support its work.

(iv) The effectiveness of the Committee is assessed on a regular basis.

(v) The committee’s structure and mandate is appropriate and adequate to support the discharge of the Committee’s responsibilities.

(vi) The scheduling, organization and procedures of Committee meetings provide adequate time for the consideration and discussion of relevant issues.

5.1.1.3 Has the authority to convene special meetings as required.

5.1.1.4 Sets the agenda in collaboration with the Executive Chairman of the Board and the Corporate Secretary.

5.1.1.5 Presides at meetings.

5.1.1.6 Acts as liaison with management with regard to the work of the Committee.

5.1.1.7 Reports to the Board concerning the work of the Committee.

5.1.1.8 Exercises the authority specifically delegated to the Chair by the Committee, if any.

5.2 General Responsibilities

5.2.1 The Committee shall, among other things, have responsibility to advise the Board of Directors on human resources planning, compensation of members of the Board of Directors, Executive Officers and other employees, short and long-term incentive plans, benefit plans, and Executive Officer appointments.

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5.2.2 The Committee shall review and report to the Board of Directors on:

5.2.2.1 Management’s succession plans for Executive Officers, with special emphasis on the Executive Chairman of the Board and Chief Executive Officer succession;

5.2.2.2 Compensation philosophy of the organization, including a remuneration strategy and remuneration policies for the Executive Officer level, as proposed by the Executive Chairman of the Board and the Chief Executive Officer;

5.2.2.3 Recommendations to the Board of Directors for the appointment of the Executive Chairman of the Board, the Chief Executive Officer and other Executive Officers, corporate objectives which the Executive Chairman of the Board and such other Executive Officers, as the case may be, are responsible for meeting, assessment of the Executive Chairman of the Board and of the Chief Executive Officer against these objectives, monitoring of the Executive Chairman of the Board’s performance and providing advice and counsel in the execution of his duties;

5.2.2.4 Total remuneration plan including adequacy and form of compensation realistically reflecting the responsibilities and risks of the position for the Executive Chairman of the Board and for the Chief Executive Officer of the Company and, in connection therewith, consider appropriate information, including information from the Board of Directors with respect to the overall performance of the Executive Chairman of the Board and of the Chief Executive Officer;

5.2.2.5 Remuneration for Executive Officers, annual adjustment to executive salaries, and the design and administration of short and long-term incentive plans, stock options, benefits and perquisites as proposed by the Executive Chairman of the Board and the Chief Executive Officer;

5.2.2.6 Employment and termination arrangements for senior management;

5.2.2.7 Adoption of new, or significant modifications to, pay and benefit plans;

5.2.2.8 Appointment of officers and executive officers as appropriate, while considering and promoting the diversity of the executive team’s background, including in terms of gender, ethnicity, age and experience;

5.2.2.9 Significant organizational changes;

5.2.2.10 The Committee’s proposed executive compensation report to be contained in the Company’s annual proxy circular;

5.2.2.11 Management development programs for the Company;

5.2.2.12 Any special employment contracts or arrangements with officers of the Company including any contracts relating to change of control; and

5.2.2.13 Remuneration for members of the Board of Directors and committees thereof, including adequacy and form of compensation realistically reflecting the responsibilities and risks of the positions and recommend changes where applicable.

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5.2.3 The Committee shall perform such other duties as may from time to time be assigned to it by the Board of Directors including those relating to compensation of officers and senior employees and the manpower resources of the Company.

5.3 Other Responsibilities

5.3.1 The Committee shall have the right to retain such independent external advisors as it may deem necessary and advisable for its purposes and to assess and review, on an annual basis or as deemed appropriate, the independence of such external advisors.

5.3.2 The Committee shall report to the Board of Directors on its proceedings, reviews undertaken, and any associated recommendations.

5.3.3 The Committee shall have adequate resources to discharge its responsibilities.

5.3.4 The Committee shall have the right, for the purposes of discharging the powers and responsibilities of the Committee, to inspect any relevant records of the Company and its subsidiaries.

5.4 Review of Mandate of the Committee

The Board of Directors should review and reassess the adequacy of this mandate on an annual basis.

5.5 Compensation

Members of the Committee shall be entitled to receive such remuneration for acting as members of the Committee as the Board of Directors may determine from time to time.

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Appendix A

Definition of Independence under CSA National Instrument 52-110, as amended

1.4 Meaning of independence

(1) An audit committee member is independent if he or she has no direct or indirect material relationship with the issuer.

(2) For the purposes of subsection (1), a “material relationship” is a relationship which could, in the view of the issuer’s board of directors, be reasonably expected to interfere with the exercise of a member’s independent judgement.

(3) Despite subsection (2), the following individuals are considered to have a material relationship with an issuer:

(a) an individual who is, or has been within the last three years, an employee or executive officer of the issuer;

(b) an individual whose immediate family member is, or has been within the last three years, an executive officer of the issuer;

(c) an individual who:

(i) is a partner of a firm that is the issuer’s internal or external auditor,

(ii) is an employee of that firm, or

(iii) was within the last three years a partner or employee of that firm and personally worked on the issuer’s audit within that time;

(d) an individual whose spouse, minor child or stepchild, or child or stepchild who shares a home with the individual:

(i) is a partner of a firm that is the issuer’s internal or external auditor,

(ii) is an employee of that firm and participates in its audit, assurance or tax compliance (but not tax planning) practice, or

(iii) was within the last three years a partner or employee of that firm and personally worked on the issuer’s audit within that time;

(e) an individual who, or whose immediate family member, is or has been within the last three years, an executive officer of an entity if any of the issuer’s current executive officers serves or served at that same time on the entity’s compensation committee; and

(f) an individual who received, or whose immediate family member who is employed as an executive officer of the issuer received, more than $75,000 in direct compensation from the issuer during any 12 month period within the last three years.

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(4) Despite subsection (3), an individual will not be considered to have a material relationship with the issuer solely because

(a) he or she had a relationship identified in subsection (3) if that relationship ended before March 30, 2004; or

(b) he or she had a relationship identified in subsection (3) by virtue of subsection (8) if that relationship ended before June 30, 2005.

(5) For the purposes of clauses (3)(c) and (3)(d), a partner does not include a fixed income partner whose interest in the firm that is the internal or external auditor is limited to the receipt of fixed amounts of compensation (including deferred compensation) for prior service with that firm if the compensation is not contingent in any way on continued service.

(6) For the purposes of clause (3)(f), direct compensation does not include:

(a) remuneration for acting as a member of the board of directors or of any board committee of the issuer, and

(b) the receipt of fixed amounts of compensation under a retirement plan (including deferred compensation) for prior service with the issuer if the compensation is not contingent in any way on continued service.

(7) Despite subsection (3), an individual will not be considered to have a material relationship with the issuer solely because the individual or his or her immediate family member

(a) has previously acted as an interim chief executive officer of the issuer, or

(b) acts, or has previously acted, as a chair or vice-chair of the board of directors or of any board committee of the issuer on a part-time basis.

(8) For the purpose of section 1.4, an issuer includes a subsidiary entity of the issuer and a parent of the issuer.

1.5 Additional independence requirements

(1) Despite any determination made under section 1.4, an individual who

(a) accepts, directly or indirectly, any consulting, advisory or other compensatory fee from the issuer or any subsidiary entity of the issuer, other than as remuneration for acting in his or her capacity as a member of the board of directors or any board committee, or as a part-time chair or vice-chair of the board or any board committee; or

(b) is an affiliated entity of the issuer or any of its subsidiary entities,

is considered to have a material relationship with the issuer.

(2) For the purposes of subsection (1), the indirect acceptance by an individual of any consulting, advisory or other compensatory fee includes acceptance of a fee by

(a) an individual’s spouse, minor child or stepchild, or a child or stepchild who shares the individual’s home; or

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(b) an entity in which such individual is a partner, member, an officer such as a managing director occupying a comparable position or executive officer, or occupies a similar position (except limited partners, non-managing members and those occupying similar positions who, in each case, have no active role in providing services to the entity) and which provides accounting, consulting, legal, investment banking or financial advisory services to the issuer or any subsidiary entity of the issuer.

(3) For the purposes of subsection (1), compensatory fees do not include the receipt of fixed amounts of compensation under a retirement plan (including deferred compensation) for prior service with the issuer if the compensation is not contingent in any way on continued service.

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Charter of the Audit and Risk Management Committee

Important note

The CGI Constitution, including the Dream, Vision, Mission, and Values of CGI Inc. form the fundamental principles of this Charter. This Charter should therefore be read in conjunction with CGI’s Constitution.

1. INTERPRETATION

“Committee” means the Audit and Risk Management Committee of the Board of Directors of the Company.

“Financially Literate” means the ability to read and understand a set of financial statements that present a breadth and level of complexity of accounting issues that are generally comparable to the breadth and complexity of the issues that can reasonably be expected to be raised by the Company’s financial statements.

“Independent Director” means a director who meets the independence criteria set out in sections 1.4 and 1.5 of National Instrument 52-110 Audit Committees adopted by the Canadian Securities Administrators, as amended, which is reproduced in Appendix A.

2. OBJECTIVES

The Committee will assist the Board of Directors in fulfilling its oversight responsibilities. In performing its duties, the Committee will maintain effective working relationships with the Board of Directors, management, the internal auditors and the external auditors.

3. COMPOSITION

3.1 The Committee shall consist solely of Independent Directors, all of whom shall be Financially Literate and at least one of whom shall be a financial expert as defined in the applicable corporate governance rules imposed by regulatory bodies.

3.2 Following each annual meeting of shareholders, the Board of Directors shall elect three or more directors, who shall meet the independence and experience requirements of the New York Stock Exchange and the Toronto Stock Exchange as well as the other similar requirements under applicable securities regulations, to serve on the Committee until the close of the next annual meeting of shareholders of the Company or until the member ceases to be a director, resigns or is replaced, whichever first occurs. Any member may be removed from office or replaced at any time by the Board of Directors.

3.3 The Board of Directors shall appoint one of the members of the Committee as the Chair of the Committee. If the Chair is absent from a meeting, the members shall select a Chair from those in attendance to act as Chair of the meeting.

4. MEETINGS AND RESOURCES

4.1 Regular meetings of the Committee shall be held quarterly. Special meetings of the Committee may be called by the Chair of the Committee, the external auditors, the Executive Chairman of the Board, the Chief Executive Officer or the Chief Financial Officer of the Company.

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4.2 The powers of the Committee shall be exercisable by a meeting at which a quorum is present. A quorum shall be not less than two members of the Committee from time to time. Subject to the foregoing requirement, unless otherwise determined by the Board of Directors, the Committee shall have the power to fix its quorum and to regulate its procedure. Matters decided by the Committee shall be decided by majority vote.

4.3 Notice of each meeting shall be given to each member, the external auditors, the Executive Chairman of the Board, the Chief Executive Officer and the Chief Financial Officer of the Company, any or all of whom shall be entitled to attend. Notice of each meeting shall also be given, as the case may be, to the internal auditor who shall also attend whenever requested to do so by the Chair of the Committee or the Corporate Secretary.

4.4 Notice of meeting may be given orally or by letter, telephone facsimile transmission, telephone or electronic device not less than 24 hours before the time fixed for the meeting. Members may waive notice of any meeting. The notice need not state the purpose or purposes for which the meeting is being held.

4.5 Opportunities should be afforded periodically to the external auditors and, as the case may be, to the internal auditor and the senior management to meet separately with the Committee. In addition, the Committee may meet in camera, with only members of the Committee present, whenever the Committee determines that it is appropriate to do so.

4.6 The Committee shall have the authority to retain special legal counselling, accounting or other consultants as it may see fit to attend its meetings and to take part in discussion and consideration of the affairs of the Committee at the Company’s expense.

4.7 The Corporate Secretary of the Company or designate of the Corporate Secretary shall be the Secretary of all meetings of the Committee and shall maintain minutes of all meetings and deliberations of the Committee.

5. RESPONSIBILITIES AND DUTIES

5.1 Role and responsibilities of the Committee Chair:

5.1.1 The Chair of the Committee:

5.1.1.1 Provides leadership for the Committee by ensuring that:

(i) The responsibilities of the Committee are well understood by Committee members and management.

(ii) The Committee works as a cohesive team.

(iii) Adequate resources and timely and relevant information are available to the Committee to support its work.

(iv) The effectiveness of the Committee is assessed on a regular basis.

(v) The committee’s structure and mandate is appropriate and adequate to support the discharge of the Committee’s responsibilities.

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(vi) The scheduling, organization and procedures of Committee meetings provide adequate time for the consideration and discussion of relevant issues.

5.1.1.3 Has the authority to convene special meetings as required.

5.1.1.4 Sets the agenda in collaboration with the Executive Chairman of the Board, the Chief Financial Officer and the Corporate Secretary.

5.1.1.5 Presides at meetings.

5.1.1.6 Acts as liaison with management with regard to the work of the Committee.

5.1.1.7 Reports to the Board concerning the work of the Committee.

5.1.1.8 Exercises the authority specifically delegated to the Chair by the Committee, if any.

5.2 General responsibilities

While the Committee has the responsibilities and powers set forth below, it is not the duty of the Committee to plan or conduct audits or to determine that the Company’s financial statements are complete and accurate. This is the responsibility of management and the external auditors. Nor is it the duty of the Committee to conduct investigations, or to assure compliance with laws and regulations. The Committee shall review disagreements, if any, between management and the external auditors and shall make recommendations to resolve such disagreements. In the event that any such disagreement persists, the matter will be referred by the Committee to the Board of Directors for a final determination.

5.3 Review of mandate of the committee

The Board of Directors and the Committee shall review and reassess the adequacy of this mandate on an annual basis.

5.4 Publicly disclosed financial information

5.4.1 The Committee shall review and recommend for approval by the Board of Directors, before release to the public:

5.4.1.1 interim unaudited financial statements;

5.4.1.2 audited annual financial statements, in conjunction with the report of the external auditors;

5.4.1.3 all public disclosure documents containing audited or unaudited financial information, including any prospectus, the annual information form and management’s discussion and analysis of financial condition and results of operations, as well as related press releases, including earnings guidance; and

5.4.1.4 the compliance of management certification of financial reports with applicable legislation and attestation of the Company’s disclosure controls and procedures.

5.4.2 The Committee shall review any report which accompanies published financial statements (to the extent such a report discusses financial condition or operating results) for consistency of disclosure with the financial statements themselves.

5.4.3 In its review of financial statements, the Committee should obtain an explanation from management of all significant variances between comparative reporting periods and an explanation from management for items which vary from expected or budgeted amounts as well as from previous reporting periods.

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5.4.4 In its review of financial statements, the Committee should review unusual or extraordinary items, transactions with related parties, and adequacy of disclosures, asset and liability carrying values, income tax status and related reserves, qualifications, if any, contained in letters of representation and business risks, uncertainties, commitments and contingent liabilities.

5.4.5 In its review of financial statements, the Committee shall review the appropriateness of the Company’s significant accounting principles and practices, including acceptable alternatives, and the appropriateness of any significant changes in accounting principles and practices.

5.4.6 The Committee shall satisfy itself that adequate procedures are in place for the review of the Company’s public disclosure of financial information extracted or derived from the Company’s financial statements, and shall periodically assess the adequacy of those procedures.

5.5 Financial reporting and accounting trends

The Committee shall:

5.5.1 Review and assess the effectiveness of accounting policies and practices concerning financial reporting;

5.5.2 Review with management and with the external auditors any proposed changes in major accounting policies, the presentation and impact of significant risks and uncertainties, and key estimates and judgments of management that may be material to financial reporting;

5.5.3 Question management and the external auditors regarding significant financial reporting issues discussed and the method of resolution; and

5.5.4 Review general accounting trends and issues of accounting policy, standards and practices which affect or may affect the Company.

5.6 Internal controls

5.6.1 The Committee shall review and monitor the Company’s internal control procedures, programs and policies, and assess the adequacy and effectiveness of internal controls over the accounting and financial reporting systems, with particular emphasis on controls over computerized systems.

5.6.2 The Committee shall review:

5.6.2.1 The evaluation of internal controls by the external auditors, together with management’s response;

5.6.2.2 The working relationship between management and external auditors;

5.6.2.3 The appointments of the Chief Financial Officer and any key financial executives involved in the financial reporting process;

5.6.2.4 The review and approval of the Company’s hiring policies regarding partners, employees and former partners and employees of the present and former external auditor of the Company;

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5.6.2.5 Any decisions related to the need for internal auditing, including whether this function should be outsourced and, in such case, approving the supplier which shall not be the external auditors; and

5.6.2.6 Internal control procedures to ensure compliance with the law and avoidance of conflicts of interest.

5.6.3 The Committee shall undertake private discussions with staff of the internal audit function to establish internal audit independence, the level of co-operation received from management, the degree of interaction with the external auditors, and any unresolved material differences of opinion or disputes.

5.7 Internal Auditor

The Committee shall:

5.7.1 Review the mandate and annual objectives of the internal auditor, if the appointment of an internal auditor is deemed appropriate;

5.7.2 Review the adequacy of the Company’s internal audit resources; and

5.7.3 Ensure the internal auditor has ongoing access to the Chair of the Committee as well as all officers of the Company, particularly the Executive Chairman of the Board and the Chief Executive Officer.

5.7.4 Review the audit plans, performance and summaries of the reports of the internal audit function as well as management’s response including follow-up to any identified weakness.

5.8 External Auditors

5.8.1 The Committee shall recommend to the Board of Directors the appointment of the external auditors, which firm is ultimately accountable to the Committee and the Board of Directors.

5.8.2 The Committee shall i) receive periodic reports from the external auditors regarding the auditors independence, the performance of the auditors, the qualifications of the key audit partner and audit managers, a periodic review of the auditors’ quality control procedures, material issues arising from the periodic quality control review and the steps taken by the auditors to address such findings, ii) discuss such reports with the auditors, and if so determined by the Committee, iii) recommend that the Board of Directors take appropriate action to satisfy itself as to the independence of the auditors and the quality of their performance.

5.8.3 The Committee shall take appropriate steps to assure itself that the external auditors are satisfied with the quality of the Company’s accounting principles and that the accounting estimates and judgments made by management reflect an appropriate application of generally accepted accounting principles.

5.8.4 The Committee shall undertake private discussions on a regular basis with the external auditors to review, among other matters, the quality of financial personnel, the level of co-operation received from management, any unresolved material differences of opinion or disputes with management regarding financial reporting and the effectiveness of the work of the internal audit function.

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5.8.5 The Committee shall review the terms of the external auditors’ engagement and the appropriateness and reasonableness of the proposed audit fees as well as the compensation of any advisors retained by the Committee.

5.8.6 The Committee shall review and pre-approve any engagements for non-audit services provided by the external auditors or their affiliates to the Company or its subsidiaries, together with the fees for such services, and consider the impact of this on the independence of the external auditors. The Committee shall determine which non-audit services the external auditors are prohibited from providing.

5.8.7 When a change of auditors is proposed, the Committee shall review all issues related to the change, including the information required to be disclosed by regulations and the planned steps for an orderly transition.

5.8.8 The Committee shall review all reportable events, including disagreements, unresolved issues and consultations on a routine basis whether or not there is to be a change of auditors.

5.8.9 When discussing auditor independence, the Committee will consider both rotating the lead audit partner or audit partner responsible for reviewing the audit after a number of years and establishing hiring policies for employees or former employees of its external auditor.

5.9 Audit Procedures

5.9.1 The Committee shall review the audit plans of the internal and external audits, including the degree of co-ordination in those plans, and shall inquire as to the extent to which the planned audit scope can be relied upon to detect weaknesses in internal control or fraud or other illegal acts. The audit plans should be reviewed with the external auditors and with management, and the Committee should recommend to the Board of Directors the scope of the external audit as stated in the audit plan.

5.9.2 The Committee shall review any problems experienced by the external auditors in performing the audit, including any restrictions imposed by management or significant accounting issues on which there was a disagreement with management.

5.9.3 The Committee shall review the post-audit or management letter containing the recommendations of the external auditors, and management’s response and subsequent follow-up to any identified weakness.

5.10 Risk management and other responsibilities

5.10.1 The Committee shall put in place procedures to receive and handle complaints or concerns received by the Company about accounting or audit matters including the anonymous submission by employees of concerns respecting accounting or auditing matters.

5.10.2 The Committee shall review such litigation, claims, transactions or other contingencies as the internal auditor, external auditors or any officer of the Company may bring to its attention, and shall periodically review the Company’s risk management programs. In that regard the Committee shall review the Company’s major risk exposures and the steps taken by management to monitor, control and report such exposures.

5.10.3 The Committee shall review the policy on use of derivatives and monitor the risk.

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5.10.4 The Committee shall review the related party transactions in line with the New York Stock Exchange rules and regulations and those of any other applicable exchange or regulator.

5.10.5 The Committee shall review assurances of compliance with covenants in trust deeds or loan agreements.

5.10.6 The Committee shall review business risks that could affect the ability of the Company to achieve its business plan.

5.10.7 The Committee shall review uncertainties, commitments, and contingent liabilities material to financial reporting.

5.10.8 The Committee shall review the effectiveness of control and control systems utilized by the Company in connection with financial reporting and other identified business risks.

5.10.9 The Committee shall review incidents of fraud, illegal acts, conflicts of interest and related-party transactions.

5.10.10 The Committee shall review material valuation issues.

5.10.11 The Committee shall review the quality and accuracy of computerized accounting systems, the adequacy of the protections against damage and disruption, and security of confidential information through information systems reporting.

5.10.12 The Committee shall review material matters relating to audits of subsidiaries.

5.10.13 The Committee shall review cases where management has sought accounting advice on a specific issue from an accounting firm other than the one appointed as auditor.

5.10.14 The Committee shall review any legal matters that could have a significant impact on the financial statements.

5.10.15 The Committee shall consider other matters of a financial nature it feels are important to its mandate or as directed by the Board of Directors.

5.10.16 The Committee shall report regularly to the Board of Directors on its proceedings, reviews undertaken and any associated recommendations.

5.10.17 The Committee shall have the right, for the purpose of discharging the powers and responsibilities of the Committee, to inspect any relevant records of the Company and its subsidiaries.

5.11 Compensation

Members of the Committee shall be entitled to receive such remuneration for acting as members of the Committee as the Board of Directors may determine from time to time.

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APPENDIX A

Definition of Independence under CSA National Instrument 52-110, as amended

1.4 Meaning of independence

(1) An audit committee member is independent if he or she has no direct or indirect material relationship with the issuer.

(2) For the purposes of subsection (1), a “material relationship” is a relationship which could, in the view of the issuer’s board of directors, be reasonably expected to interfere with the exercise of a member’s independent judgement.

(3) Despite subsection (2), the following individuals are considered to have a material relationship with an issuer:

(a) an individual who is, or has been within the last three years, an employee or executive officer of the issuer;

(b) an individual whose immediate family member is, or has been within the last three years, an executive officer of the issuer;

(c) an individual who:

(i) is a partner of a firm that is the issuer’s internal or external auditor,

(ii) is an employee of that firm, or

(iii) was within the last three years a partner or employee of that firm and personally worked on the issuer’s audit within that time;

(d) an individual whose spouse, minor child or stepchild, or child or stepchild who shares a home with the individual:

(i) is a partner of a firm that is the issuer’s internal or external auditor,

(ii) is an employee of that firm and participates in its audit, assurance or tax compliance (but not tax planning) practice, or

(iii) was within the last three years a partner or employee of that firm and personally worked on the issuer’s audit within that time;

(e) an individual who, or whose immediate family member, is or has been within the last three years, an executive officer of an entity if any of the issuer’s current executive officers serves or served at that same time on the entity’s compensation committee; and

(f) an individual who received, or whose immediate family member who is employed as an executive officer of the issuer received, more than $75,000 in direct compensation from the issuer during any 12 month period within the last three years.

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(4) Despite subsection (3), an individual will not be considered to have a material relationship with the issuer solely because

(a) he or she had a relationship identified in subsection (3) if that relationship ended before March 30, 2004; or

(b) he or she had a relationship identified in subsection (3) by virtue of subsection (8) if that relationship ended before June 30, 2005.

(5) For the purposes of clauses (3)(c) and (3)(d), a partner does not include a fixed income partner whose interest in the firm that is the internal or external auditor is limited to the receipt of fixed amounts of compensation (including deferred compensation) for prior service with that firm if the compensation is not contingent in any way on continued service.

(6) For the purposes of clause (3)(f), direct compensation does not include:

(a) remuneration for acting as a member of the board of directors or of any board committee of the issuer, and

(b) the receipt of fixed amounts of compensation under a retirement plan (including deferred compensation) for prior service with the issuer if the compensation is not contingent in any way on continued service.

(7) Despite subsection (3), an individual will not be considered to have a material relationship with the issuer solely because the individual or his or her immediate family member

(a) has previously acted as an interim chief executive officer of the issuer, or

(b) acts, or has previously acted, as a chair or vice-chair of the board of directors or of any board committee of the issuer on a part-time basis.

(8) For the purpose of section 1.4, an issuer includes a subsidiary entity of the issuer and a parent of the issuer.

1.5 Additional independence requirements

(1) Despite any determination made under section 1.4, an individual who

(a) accepts, directly or indirectly, any consulting, advisory or other compensatory fee from the issuer or any subsidiary entity of the issuer, other than as remuneration for acting in his or her capacity as a member of the board of directors or any board committee, or as a part-time chair or vice-chair of the board or any board committee; or

(b) is an affiliated entity of the issuer or any of its subsidiary entities,

is considered to have a material relationship with the issuer.

(2) For the purposes of subsection (1), the indirect acceptance by an individual of any consulting, advisory or other compensatory fee includes acceptance of a fee by

(a) an individual’s spouse, minor child or stepchild, or a child or stepchild who shares the individual’s home; or

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(b) an entity in which such individual is a partner, member, an officer such as a managing director occupying a comparable position or executive officer, or occupies a similar position (except limited partners, non-managing members and those occupying similar positions who, in each case, have no active role in providing services to the entity) and which provides accounting, consulting, legal, investment banking or financial advisory services to the issuer or any subsidiary entity of the issuer.

(3) For the purposes of subsection (1), compensatory fees do not include the receipt of fixed amounts of compensation under a retirement plan (including deferred compensation) for prior service with the issuer if the compensation is not contingent in any way on continued service.

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Code of Ethics

1 Code of Ethics and Business Conduct

for members, officers and directors of CGI

To the CGI Team

This Code of Ethics and Business Conduct is based on the values and philosophy that have guided CGI successfully since the Company’s inception in 1976. It constitutes a unique repository where the combination of CGI policies, guidelines, principles of conduct and best practices have been regrouped under one umbrella document, for the benefit of our members, officers and directors.

CGI’s operations have grown significantly and now extend worldwide, and our business environment has become increasingly competitive and complex. The scope and pace of our business requires us to make quick and informed decisions, in a manner consistent with our values.

This Code provides guidance - and a global view - for CGI members, officers and directors to consistently achieve the professionalism that has earned our Company an enviable reputation among our clients and within our industry. It also provides guidance for CGI directors when acting for the Company.

This Code is not meant to be a complete list of ethics and business conduct covering every eventuality. It highlights situations that CGI’s members, officers and directors may face in their duties and provides the basic principles to guide their actions. CGI recognizes the importance of supporting these individuals as ethical issues arise, and has an open door policy for resolving such issues with integrity.

Upon joining CGI, all members, as part of their employment contract, undertake to observe this Code in all aspects of their work. Furthermore, annually, all members shall renew such undertaking.

We must always behave responsibly and in line with the Company’s core values when working on behalf of CGI for its clients and other stakeholders. By preserving our personal integrity and the professional reputation of CGI, I am confident that together we will succeed in achieving the Company’s mission and vision.

Serge Godin

Founder and Executive Chairman of the Board

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Important note

The CGI Constitution, including the Dream, Vision, Mission, and Values of the CGI Inc. form the fundamental principles of this Code of Ethics and Business Conduct. This Code should therefore be read in conjunction with CGI’s Constitution.

1.1. VALUES, PHILOSOPHY, VISION AND MISSION

Values

CGI has always believed in investing in the future to ensure continued success. From the beginning, the Company has invested in developing a strong corporate culture, based on six core values that reflect its approach to business. These values are: quality and partnership, intrapreneurship and sharing, respect, objectivity and integrity, financial strength and corporate social responsibility. These values are at the heart of CGI’s success. They ensure that CGI takes a long-term view on business issues, and builds long-lasting partnerships with its clients.

Philosophy

The success of CGI Inc. and its subsidiaries is based on the knowledge, creativity and commitment of its members. CGI ensures this success by recruiting the most qualified people available. CGI’s members share in the risks and rewards of CGI’s business as partners of CGI and are committed to its objectives. They take a disciplined approach to their work and constantly strive for excellence to achieve the best results for every client. In exchange, CGI strives to recognize the value of its members by offering them a stimulating work environment that fosters their personal and professional development.

Vision

To be a global world class information technology and business process services leader helping our clients succeed.

Mission

To help our clients succeed through outstanding quality, competence and objectivity, providing thought leadership and delivering the best services and solutions to fully satisfy client objectives in information technology, business processes and management.

In all we do, we foster a culture of partnership, intrapreneurship, teamwork and integrity, building a global world class information technology and business process services company.

1.2. PURPOSE AND SCOPE OF THE CODE

This Code of Ethics and Business Conduct (the “Code”) defines CGI’s character and guides the actions and decisions of the salaried employees (“members”), officers and directors of CGI. Compliance with the Code is essential for many reasons and notably to preserve and enhance CGI’s reputation and maximize shareholder value. In keeping with CGI’s values, the Code outlines the essential rules and guidelines necessary to preserve CGI’s enviable reputation among its clients and within its industry. The Code is not meant to be a complete list of ethics and business conduct covering every eventuality. It highlights situations that CGI members, officers and directors may face in their duties. The code is meant to give them a broad and clear understanding of the conduct expected of them, wherever CGI does business. While the specific illustrations are primarily addressed to members, they should be read as being equally applicable to the members of CGI’s Board of Directors to the extent that they may be applicable in the circumstances.

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Should a member be confronted with a situation where further guidance is required, the matter should be discussed with the member’s manager. CGI recognizes its obligation to support its members, officers and directors as ethical issues arise.

1.3. MEMBER’S CONDUCT AND BEHAVIOUR

General conduct

Upon joining CGI and annually thereafter, all members are by virtue of the “Member Commitment to the Code of Ethics and Business Conduct”, which must be signed where permitted locally, subject to the Company Code of Ethics and Business Conduct and related policies and guidelines.

If a member ceases to be employed by CGI for any reason, the Member Commitment specifies which elements continue to apply, namely those related to the confidentiality obligations.

Respect and integrity

All members of CGI support the Company’s philosophy and contribute to CGI’s development and good reputation by promoting synergy and teamwork, by expressing their ideas and by adopting the highest standards of service quality and integrity. The members of CGI are its ambassadors. They must always behave responsibly and demonstrate courtesy, honesty, civility and respect for other members of CGI, for its clients and for its suppliers, and must never do anything that could harm CGI’s reputation or that could otherwise bring CGI into disrepute.

Loyalty

Members are expected to act at all times with diligence and loyalty towards CGI and in such a way as to safeguard CGI’s interests. Members should not act in a way or publicly hold a position that might harm the image or reputation of CGI.

Relations with clients

CGI’s services often involve visiting or working at a client’s place of business. A member working at a client’s site must comply with the client’s practices and procedures and treat the client’s facilities with respect. The member must work as efficiently and meticulously as possible and leave the client’s premises and property as he or she found them. As well, members must use the client’s information and systems infrastructures for the sole purpose of the client’s contract and protect those infrastructures and information at all times.

Relations with competitors

If a member is working with a competitor of CGI on a joint project for a client, the member must avoid any situations that could cause conflicts. The member must respect the roles that the client has assigned to each party and work as a team in the client’s best interests. CGI’s members also have both an ethical and a legal responsibility to portray the Company’s competitors fairly and accurately. CGI does not tolerate its members using improper means for gathering information about its competitors.

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Maintenance of assets

All members of CGI have a responsibility to protect CGI’s assets against loss, theft, abuse and unauthorized use or disposal. If, in the course of his or her work, a member of CGI is supplied with any property belonging to CGI or to a third party, the member must use said property in accordance with CGI’s Security and acceptable use policy, and as may otherwise be specified in the binding agreement he or she signed with CGI the member must use said property solely for work-related purposes as specified in the binding agreement he or she signed upon joining CGI. . More specifically, the members must use CGI’s systems infrastructures in a manner consistent with legal requirements, professional ethics, the policies established by the administrators of CGI’s network and of any external networks that the member uses, and must respect the copyrights protecting any software that the member also uses. As well, members must never use the clients’ systems infrastructures, including the clients’ software, for any purpose that is not work-related. CGI applies a zero-tolerance policy to any abuse of its systems infrastructures or those of its clients.

At the end of employment, members are required to return all CGI property and assets in their possession to their manager or to a designated CGI representative.

Health and Safety

CGI is committed to providing a safe and healthy work environment for all members. Accordingly, members are expected to observe the following rules:

Drug-Free Workplace

CGI maintains a drug-free workplace. Accordingly, in the workplace, members may not:

i) Use, sell, or possess illegal drugs;

ii) Abuse or misuse controlled substances, prescription drugs, or over-the-counter medications; or

iii) Abuse alcohol.

Restrictions on Alcohol Use

With the exception of specially-authorized CGI functions, no member may consume, serve, or be under the influence of alcohol while on CGI property or while performing CGI business.

Alcohol may be served at CGI functions only with the prior approval of a Senior Vice President. In such circumstances, CGI strongly encourages members to use discretion, act responsibly, and behave in a manner becoming to the Company. When working in parts of the world where alcohol use or possession is prohibited, CGI members must comply with local laws.

1.4. INTEGRITY OF BOOKS AND RECORDS AND COMPLIANCE WITH SOUND ACCOUNTING PRACTICES

Preparation of books and records

Accuracy and reliability in the preparation of all business records is of critical importance to the decision-making process and to the proper discharge of financial, legal and reporting obligations. All business records, expense accounts, invoices, bills, payroll and member records and other reports are to be prepared with care and honesty. False or misleading entries are not permitted in CGI’s books and records.

Financial transactions

All financial transactions are to be properly recorded in the books of account and accounting procedures are to be supported by the necessary internal controls. In turn, all books and records of CGI must be available for audit.

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In relation to CGI’s books and records, members must:

i) not intentionally cause Company documents to be incorrect in any way;

ii) not create or participate in the creation of any records that are intended to conceal anything that is improper;

iii) properly and promptly record all disbursements of funds;

iv) co-operate with internal and external auditors;

v) report any knowledge of any untruthful or inaccurate statements or records or transactions that do not seem to serve a legitimate commercial purpose; and

vi) not make unusual financial arrangements with a client or a supplier (such as, over-invoicing or under-invoicing) for payments on their behalf to a party not related to the transaction.

The nature of CGI’s business places special importance on the accuracy of time keeping and expense reporting.

Accurate Timekeeping

Client billing, member compensation, and cost estimating depends on CGI’s ability to record and account for member time worked accurately.

Accordingly, CGI is committed to accurate total time accounting and reporting within all of its subsidiaries.

All members are required to comply with CGI’s timekeeping policy and procedures and any applicable contract requirements. Members must record all time worked daily and submit reports weekly, accurately reflecting all time worked on both direct and indirect projects. Managers are responsible for ensuring that members know the correct project code for each project assignment

Knowingly mischarging your time or falsifying time records violates CGI policy and may also violate the law. No member may knowingly charge time inaccurately or knowingly approve mischarging. Similarly, shifting time worked on one project to another project also is strictly prohibited.

To ensure accurate time reporting, members must be sure that they understand and carefully follow CGI’s timekeeping policy and procedures. Members must obtain the correct charge code before starting work on any new direct or indirect project. If a member has any questions regarding time charging, the question should be raised with their manager. In all cases, members must take the steps necessary to ensure that their time records are current, accurate, and complete.

Expense Reimbursement

Members must honestly and accurately report their business-related expenses for reimbursement. A member’s signature on an expense report certifies that the information provided is complete and accurate and represents a valid business expense.

Breaches

Suspected breaches of the Code which directly or indirectly affect CGI’s business must be reported to the Chief Financial Officer, the Chief Executive Officer or the Chief Legal Officer, or alternatively to the Chair of the Audit and Risk Management Committee and CGI’s Corporate Secretary.

In addition, CGI has established a “whistleblower policy” for incident reporting, the Ethics Reporting Policy, as well as a process under that policy which allows any person who has direct knowledge of specific facts to report incidents where the Company is exposed to a serious risk in matters of accounting, auditing, internal accounting controls, finance, banking or financial corruption. The process in place protects the incident reporter and ensures the confidentiality of the report. See the heading “Compliance with the Code” below.

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1.5. CONFIDENTIAL INFORMATION, INTELLECTUAL PROPERTY AND PRIVACY

Definitions

Confidential Information

“Confidential Information” means information about the Company’s business dealings, development strategies and financial results; products or processes; client lists; vendor lists or purchase prices; cost, pricing, marketing or service strategies; results of research and development work, technical know-how, manufacturing processes, computer software; reports and information related to mergers, acquisitions and divestitures. “Confidential Information” also includes information that relates to intellectual property and may include, but is not limited to: business strategies, product marketing and costing information and information provided by suppliers and competitors. In addition, the way the Company puts publicly-known information together, to achieve a particular result, is often a valuable trade secret.

The following information and documents constitute confidential information or documents of CGI or its clients, as the case may be:

i) methodologies;

ii) all information related to: processes, formulas, research and development, products, financials, marketing; names and lists of customers, employees and suppliers as well as related data; computer programs, all software developed or to be developed including flow charts, source and object codes;

iii) all information related to projects undertaken by the Company whether they are merger and acquisition or divestiture projects or projects related to large client contracts, including all information obtained in due diligence initiatives, whether such information pertains to CGI or to any third party; and

iv) all other information or documents that, if disclosed, could be prejudicial to CGI or its clients.

Intellectual Property

“Intellectual Property” (IP) means patents, copyrights, trademarks, trade secrets and industrial designs of CGI.

Non-disclosure undertaking

CGI Confidential Information

During the normal course of business, members will have access to confidential information about CGI. In some cases, the information may affect the value of CGI shares. Each member must protect the confidentiality of all confidential CGI information and documents. Members cannot discuss them away from work, and cannot divulge any confidential CGI information or any information that could harm CGI. Confidential CGI information could include information from other members or information acquired from outside sources, sometimes under obligations of secrecy. Members are expected to use such information exclusively for business purposes and this information must not be disclosed externally, including to a spouse, partner or relative, without the approval of a member’s manager.

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Third Party Agreements

In cases where information or records are obtained under an agreement with a third party, such as software licenses or technology purchases, members must ensure that the provisions of such agreements are strictly adhered to so that CGI will not be deemed to be in default. Unauthorized disclosure or use of information or records associated with these agreements could expose the member involved and/or CGI to serious consequences.

Disclosure policy

Privileged or Material Information

Privileged or material undisclosed information about CGI or other public companies may not be used as a basis for trading in CGI securities, or the securities of any other company in respect of which CGI or its members, consultants or advisers are in possession of such information. For this purpose, CGI has an established policy regarding the use of insider information and trading in securities. This policy is entitled “Insider Trading and Blackout Periods Policy” which extends to all directors, officers and members. The Insider Trading and Blackout Periods Policy is designed to prevent improper trading in the securities of the Company and the improper communication of privileged or material undisclosed information. In addition, this Policy is aimed at preventing directors, officers and members from engaging in activities that, although not illegal, may expose them or the Company to potential reputational risk.

CGI’s Policy on Timely Disclosure of Material Information cover the disclosure of information with a material impact, defined as any information that, if disclosed to a potential investor, could affect his or her perception of the value of the Company as an investment. Because CGI is a publicly traded company, any information that may have a material impact on CGI’s results or on the perception of the value of the stock must be communicated in accordance with CGI’s “Policy on Timely Disclosure of Material Information.” If a member thinks that he or she is in possession of a piece of information that is not known to management and may have a material impact on the Company, the member must communicate it immediately to either the Executive Chairman of the Board, the Chief Executive Officer, the Chief Legal Officer, or the Chief Financial Officer, without divulging it to anyone else.

Client Information

Just as CGI’s members must protect confidential information about CGI, they must also show discretion at all times with regard to the client’s business affairs. Unless a member has the client’s express authorization, he or she should never reveal any information that could harm the client’s interests and should never use any information that he or she obtains in the course of a project or assignment for any purpose other than that project or assignment. If the client restricts the distribution of certain information within its own organization, the member must comply with those restrictions as well.

Member Information

Subject to applicable law, CGI collects and maintains personal information relating to its members, including medical and benefits information. Access to such information is restricted to CGI personnel on a need-to-know basis. They must ensure that this information is not disclosed in violation of CGI’s policies and practices. Personal information is released to outside parties only with the member’s approval, except to satisfy the requirements considered by CGI to be appropriate for legal reasons.

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Intellectual Property

In the course of their duties, members may develop or create new designs, inventions, systems or processes, products or documents. When these achievements have been made as a direct result of a member’s employment with the Company and through use of CGI’s resources, they belong to CGI. Moreover, CGI is free to use this work as it so wishes and members cannot use nor divulge, publish or otherwise disseminate it without prior written consent from CGI. Upon request, members will execute documents made necessary to confirm or complete the assignment of rights to CGI.

Suppliers and Partners Information

All information on CGI suppliers and partners is also confidential and must not be disclosed without the express consent of the persons concerned.

Privacy

CGI must comply with industry practices and applicable laws when processing the personal data of clients, members and third parties. Therefore, any member who processes personal data may only do so in accordance with CGI’s privacy policies and processes.

1.6. CONFLICTS OF INTEREST

Definitions

The members of CGI must avoid any actual or apparent conflicts of interest and should never engage in any conduct which is, or could potentially be, harmful to CGI or its reputation. A conflict of interest exists when a member favours his or her personal interests over those of CGI or its clients or when an obligation or situation arising from a member’s personal activities or financial affairs may adversely influence the member’s judgement in the performance of his or her duties at CGI.

Particular caution should be taken when dealing with initiatives involving contracts with any governmental or quasi-governmental agency.

Guidelines

The following guidelines provide guidance for members to avoid situations which are or may appear to be in conflict with their responsibility to act in the best interest of the Company.

Financial Interests - A conflict of interest exists when a member who is able to influence business with CGI (or family or a close personal friend of such member) owns, directly or indirectly, a beneficial interest in an organization which is a competitor of CGI, or which has current or prospective business as a supplier, customer or contractor with CGI. This does not include the situation where the financial interest in question consists of shares, bonds or other securities of a company listed on a securities exchange and where the amount of this interest is less than one percent of the value of the class of security involved.

Outside Work - When a member, directly or indirectly, acts as a director, officer, employee, consultant or agent of an organization that is a competitor of CGI, or which has current or prospective business as a supplier, customer or contractor with CGI, there is a conflict of interest. Similarly, a conflict of interest may exist when a member undertakes to engage in an independent business venture or to perform work or services for another entity should that activity prevent such member from devoting the time and effort to the conduct of CGI’s business, which his or her position requires.

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Gifts or Favours - A conflict of interest will arise when a member, either directly or indirectly, solicits or accepts any gift or favour from any person or organization which is a competitor of CGI, or which has current or prospective business with CGI as a customer, supplier, partner or contractor. For this purpose, a “gift” or “favour” includes any gratuitous service, loan, discount, money or article of value. It does not include articles of nominal value normally used for sales promotion purposes, ordinary and reasonable business meals and entertainment expenses if they have a clear business purpose, are permitted under the anti-corruption laws and local laws, conform to generally accepted local customs and are received in a sporadic manner.

Commissions - CGI or its members will never accept any commissions from a third-party vendor when recommending software, hardware or any equipment to a client as part of a service agreement.

Trading with CGI - A conflict of interest may exist when a member is directly or indirectly a party to a transaction with CGI.

Misappropriation of Business Opportunities - A conflict of interest will exist when a member, without the knowledge and consent of CGI, appropriates for his or her own use, or that of another person or organization, the benefit of any business venture, opportunity or potential opportunity about which the member may have learned or that he or she may have developed during the course of his or her employment.

Bribes - Neither CGI nor its members will pay bribes to clients or client representatives to obtain business from them. Refer to CGI’s Anti-Corruption Policy under Section 4.3 below for further information on this topic.

Former Employees of Customers – Hiring or retaining the services of former employees of customers, whether in the private or public sector (including quasi-government agencies), may result in actual or perceived conflicts of interest. Accordingly, any such person may not: (i) for a period of two years from the termination of his or her employment with a former customer be assigned to work on, or in any way contribute to, a CGI project or contract that is linked to his or her former functions, unless the customer’s prior written consent is obtained and the hire is not prohibited by any code of ethics or other restrictions or undertakings applicable to such person; and (ii) disclose to any CGI member any confidential information such person obtained during the course of his or her former functions with the customer.

Personal Relationships – The potential for a conflict, or perceived conflict, between personal/family relationships and work responsibilities may arise, for example, where a member interacts with someone in a professional capacity in the course of CGI’s business dealings with whom the member shares a close personal relationship or friendship. It may also arise if a member has a direct influence in deciding whether CGI will engage in business dealings with a person, supplier or third party with whom the member shares a close personal relationship or friendship. If the close personal relationship or friendship may be perceived as adversely affecting the member’s judgment or objectivity, both in the workplace and in any business dealings, a conflict or perceived conflict exists.

Reporting

Any actual, potential or perceived conflict of interest situation must be discussed with the member’s manager (or, in the case of an executive officer, with either CGI’s Executive Chairman of the Board, Chief Executive Officer, Chief Financial Officer or Chief Legal Officer) as soon as possible so that steps can be taken to address the situation.

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1.7. LAWS, STATUTES AND REGULATIONS

Compliance with the law

It is CGI’s policy to comply, not merely with the letter, but also with the spirit of the law. CGI is required to maintain compliance with various acts, statutes and regulations governing activities in the jurisdictions in which it carries on business and expects members acting on its behalf to do likewise. Members are also expected to report any situation of concern to ethics.crp@cgi.com or to the CGI Legal Department.

Guidelines for compliance

This Code does not seek to provide legal guidance for all laws, statutes and regulations that impact CGI’s activities. Specialized resources - legal, tax, environmental, government relations, personnel - are available within CGI for that purpose. There are, however, several items of legislation that warrant specific mention. These are listed below along with some general guidelines for compliance.

Health and safety laws

CGI is committed to creating and maintaining healthy and safe workplaces for its members. Members are expected to comply with all safety laws, regulations and directives from their managers (which may not necessarily be a law or regulation).

Environmental laws

CGI is committed to preserving and enhancing the environment in the communities where its various businesses operate through responsible and environmentally-oriented operating practices. Members are encouraged to participate in undertakings geared to improving the environment in both their workplace and their community.

Human rights legislation

Every person has the right to equal treatment with respect to employment and the right to be free of discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, sex, sexual orientation, age, pregnancy, record of offences, marital status, social conditions, political beliefs, language, veteran status (U.S. only), family status, disability or means used to overcome a disability. The following are CGI’s policies on equal employment opportunity, anti-discrimination and anti-harassment as well as the procedure for reporting any breach or violation of these policies:

i) Equal Employment Opportunity - CGI is committed to treating all people fairly and equitably, without discrimination. The company has established a program to ensure that groups which are often subject to discrimination are equitably represented within CGI and to eliminate any employment rules and practices that could be discriminatory. CGI regards diversity among its members as a priceless resource and one which enables the Company to work harmoniously with clients from around the world.

ii) Anti-Harassment and Anti-Discrimination Policies - CGI recognizes that everyone has the right to work in an environment free of sexual, psychological and racial harassment. CGI will do everything in its power to prevent its members from becoming victims of such harassment. CGI defines sexual, psychological or racial harassment as any behaviour, in the form of words, gestures, or actions, generally repeated, that has undesired sexual, psychological or racial connotations, that has a negative impact on a person’s dignity or physical or psychological integrity, or that results in that person being subjected to unfavourable working conditions or dismissal.

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CGI will prevent any form of harassment or discrimination against job candidates and members on any of the grounds mentioned above, whether during the hiring process or during employment. This commitment applies to such areas as training, performance assessment, promotions, transfers, layoffs, remuneration and all other employment practices and working conditions.

All CGI managers are personally accountable for enforcing this policy and must make every effort to prevent discriminatory or harassing behaviour and to intervene immediately if they observe a problem or if a problem is reported to them.

In their professional capacity, all members must refrain from any form of harassment or discrimination against anyone, including suppliers, customers and constructors.

iii) Procedure for Reporting Discrimination or Harassment - Any member of CGI who feels discriminated against or harassed can and should, in all confidence and without fear of reprisal, personally report the facts to the vice-president of his or her business unit and to the human resources leader either in that business unit, in the country or at the corporate head office. The facts will be examined carefully by these two individuals. Neither the name of the person reporting the facts nor the circumstances surrounding them will be disclosed to anyone whatsoever, unless such disclosure is necessary for an investigation or disciplinary action. Any disciplinary action will be determined by these same two people and will be proportional to the seriousness of the behaviour concerned. CGI will also provide appropriate assistance to any member who is a victim of discrimination or harassment. In addition, retaliation against persons who make complaints of harassment, witness harassment, offer testimony or are otherwise involved in the investigation of harassment complaints will not be tolerated.

Competition act

CGI is required to make its own decisions on the basis of its best interest and must do so independent of agreements or understandings with competitors. The Competition Act (Canada) or corresponding provisions of foreign legislation in matters of competition prohibit certain arrangements or agreements with others regarding product prices, terms of sale, division of markets, allocation of customers or other practices that restrain competition. It is the responsibility of each manager to comply with the letter and spirit of all competition laws as they apply to CGI.

Questions concerning competition-sensitive issues must be addressed to ethics.crp@cgi.com or the CGI Legal Department.

Securities laws and insider trading

Members are prohibited from trading in CGI securities while in possession of Privileged Information, subject to the limited exceptions under applicable laws and regulations. They are also prohibited from trading in another public company’s securities while in possession of Privileged Information regarding that public company gained during the course of the member’s work. Members are prohibited from disclosing Privileged Information to, or “tipping”, another party or recommending that another party trade in CGI securities or another public company’s securities while they have knowledge of Privileged Information. Tipping is a violation of laws and regulations even if the person disclosing the information does not personally make a trade or otherwise benefit from disclosing the information.

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“Privileged Information” is information that has not been disclosed to the public and could affect the decision of a reasonable investor, as well as any fact or any change in business, operations or capital that would reasonably be expected to have a significant effect on the market price or value of any security and which has not been generally disclosed. CGI has adopted the “Insider Trading and Blackout Periods Policy” which extends to all directors, officers and members.

Export and import laws

CGI members may find themselves dealing with goods or services that are the subject of export or import restrictions, such as, for example, information or technology that has military or state security applications. Members who deal with controlled goods and services must comply with the CGI policies and procedures that are designed to ensure that the controls are respected.

Laws that protect classified information

In the normal course of CGI’s business with government clients, our members may be required to hold government security clearances and they may have access to information that is classified or facilities that are restricted. Members must comply with the letter and with the spirit of the laws, rules and regulations that apply to classified information and facilities that are restricted.

Whether a member holds a security clearance or not, members must not seek access to classified information or restricted facilities unless that access is required in order to allow them to carry out their assigned tasks. Members must not accept access to, retain, or otherwise deal with classified information, or enter restricted facilities, unless they hold a current and valid security clearance that entitles them to have the appropriate degree of access. If there is any doubt about whether information is classified or whether facilities are restricted, about the restrictions that may apply to information or facilities, or whether the member’s security clearance is adequate in the circumstances, the member must first consult with the CGI security officer who has the authority to advise the member.

1.8. INVESTOR AND MEDIA RELATIONS

Authorized Spokespersons

Initiatives relating to investor and media communications are the responsibility of CGI’s authorized spokespersons. Therefore, members are not allowed to make any public statement about CGI without first obtaining the authorization of such authorized spokespersons.

1.9. COMMUNITY ACTIVITIES AND POLITICAL AND PUBLIC CONTRIBUTIONS

As a global organization conducting business throughout the world, CGI is committed to the charitable donation of funds and services for humanitarian and other social needs, particularly in cases of emergencies or disasters. Monetary and other contributions to charities, social projects and funds, including schools, educational funds and infrastructure projects, should occur outside of work hours and be handled with caution as they can be conduits for corrupt payments. In order to minimize this risk, CGI requires appropriate due diligence be conducted into such charities and projects prior to the approval of any charitable contributions made on its behalf. No contributions of any kind may be made on CGI’s behalf to any political party, candidate or campaign. In no event shall any charitable or political donations be made for the purpose of gaining any improper business advantage.

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Questions to consider when making charitable payments:

1. Is the organization or body receiving the payment duly registered and does it otherwise comply with applicable law?

2. Is the organization or body, including its board of directors and other representatives, free of any political or other undue influence?

3. What is the purpose of the payment?

4. Is the payment consistent with CGI’s internal guidelines on charitable giving?

5. Is the payment at the request of a foreign official?

6. Is a foreign official associated with the charity and, if so, can the foreign official make decisions regarding CGI’s business in that country?

7. Is the payment conditioned on receiving business or other benefits?

1.10. COMPLIANCE WITH THE CODE

Management responsibilities

CGI’s managers have a special duty to be role models of appropriate business conduct and to see that the principles and policies of this Code and of other CGI guidelines and policies referred to in this Code are upheld. This means:

i) Copy of the Code - Ensuring that all members have a copy of the Code, and that they understand and comply with its provisions.

ii) Assistance - Offering assistance and explanations to any member who has questions, doubts or is in a difficult situation. Managers are also required to counsel members promptly when their conduct or behaviour is inconsistent with the Code.

iii) Enforcement - Taking prompt and decisive action when a violation of the Code has occurred, in consultation with the CGI Legal Department. If a manager knows a member is contemplating a prohibited action and does nothing, the manager will be held responsible along with the member.

Member responsibilities

Each member is accountable for observing the rules of conduct that are normally accepted as standard in a business enterprise. In addition they must abide by the following:

i) Compliance - CGI’s members are expected to comply with the Code and all policies and procedures of the company as well as to actively promote and support CGI’s values.

ii) Preventing - Members should take all necessary steps to prevent a Code violation.

iii) Reporting - Subject to applicable law, members must immediately report to their manager (i) situations of non-compliance with respect to this Code of which they become aware and (ii) suspected violations of the Code. All information will, to the extent possible, be received in confidence. It is corporate policy not to take action against a member who reports in good faith unless unusual circumstances warrant such action.

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In addition, CGI has established the Ethics Reporting Policy as well as a process under that policy which allows any person who has direct knowledge of specific facts to report incidents in which the Company is exposed to a serious risk in matters of accounting, auditing, internal accounting controls, finance, banking or financial corruption. The process in place protects the incident reporter and ensures the confidentiality of the report.

Incident reports may be submitted either by telephone by dialing 1 800 422 3076 toll free, by dialing (503) 748-0564 and reversing the long distance charges, or by submitting an incident report online. For telephone reports, all long distances charges will be at the expense of CGI. For those who wish to submit incident reports online, a link to the incident reporting web site is provided on CGI’s Enterprise Portal or members may access the incident reporting system directly at ethicspoint.com or such other site as is communicated by CGI from time to time.

CGI’s incident reporting system is managed by EthicsPoint, Inc., a company unrelated to CGI which has undertaken to ensure the confidentiality of all incident reporters as well as the confidentiality of the reports they submit.

CGI’s Ethics Reporting Policy is available on the CGI Enterprise Portal.

iv) Consequences - Unethical behaviour, violations of this Code and of CGI’s other guidelines and policies, as well as withholding information during the course of an investigation regarding a possible violation of the Code, may result in disciplinary action which will be commensurate with the seriousness of the behaviour. Such action could include termination as well as civil or criminal action.

1.11. ADMINISTRATION OF THE CODE

Periodic review

Responsibility for the periodic review and revision of the Code lies with CGI’s Corporate Governance Committee.

Monitoring compliance

The Board of Directors of CGI will monitor compliance with the Code and will be responsible for the granting of any waivers from compliance with the Code for directors and officers of CGI. The Corporate Secretary of CGI shall, when deemed appropriate, make reports to the Board of Directors of CGI with respect to compliance with this Code.

Questions

Questions concerning this Code should be referred to a member’s manager who, when warranted, shall report to CGI’s Corporate Secretary.

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2. Executive Code of Conduct

This Executive Code of Conduct (the “Code”) is part of the commitment of CGI Inc. (“CGI”) to ethical business conduct and practices. This Code reflects CGI’s firm commitment, not only to adherence to the law, but also to the highest standards of ethical conduct.

This Code specifically covers CGI’s principal executive officer, principal financial officer, principal accounting officer or controller, or other persons performing similar functions (collectively, the “officers”) and supplements the Code of Ethics and Business Conduct.

2.1. HONEST AND ETHICAL CONDUCT

Respect and integrity

The officers of CGI are its ambassadors. They must always behave responsibly and demonstrate courtesy, honesty, civility and respect for all other employees of CGI, for its clients and for its suppliers.

Ethics

Supporting CGI’s objectives, officers in performing their duties will carry out their responsibilities at all times in a way that promotes ethics in their leadership. The officers will:

i) Undertake their responsibilities in a vigilant manner in the interests of CGI and to avoid any real or perceived impression of personal advantage;

ii) Advance CGI’s legitimate interests when the opportunity arises at all times ahead of their own interests;

iii) Proactively promote ethical behavior among subordinates and peers; and

iv) Use corporate assets and resources in a responsible and fair manner, having regard for the interests of CGI.

2.2. FULL, FAIR, ACCURATE, TIMELY AND UNDERSTANDABLE DISCLOSURE

Annual and quarterly reports

Each officer shall read each annual or quarterly report filed or submitted under the applicable securities laws and satisfy himself or herself that the report does not contain any untrue statement of a material fact or omit to state a material fact that is necessary in order for the statements made not to be misleading, in light of the circumstances in which such statements were made.

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Financial statements

Each officer shall satisfy himself or herself that the financial statements, and other financial information included in the report, fairly present in all material respects the financial condition and results of operations of CGI as of, and for, the periods presented in the report.

Reports to securities regulators

Officers shall perform their responsibilities with a view to causing periodic reports filed with securities regulators to contain information which is accurate, complete, fair and understandable and to be filed in a timely fashion.

Reporting concerns and complaints

An officer who believes it is necessary or appropriate to do so can refer concerns about the quality and scope of financial or related reporting requirements to the Chair of the Audit Committee. Any officer who receives a bona fide material complaint about financial reporting from any employee shall report such complaints to the Audit Committee. Any officer who has disclosed such concerns in good faith shall not face any form of retribution.

2.3. COMPLIANCE WITH LAWS, RULES AND REGULATIONS

The officers are cognizant of their leadership roles within the organization and the importance of compliance with the letter and spirit of applicable laws, rules and regulations relating to financial and related reporting.

2.4. COMPLIANCE WITH THE CODE

General responsibilities

Officers have a special duty to be role models of appropriate business conduct and see that the principles and policies of this Code and other CGI guidelines and policies are upheld.

Reporting

Any violation or suspected violation of the Code should be personally reported by an officer to CGI’s Executive Chairman of the Board, Chief Executive Officer, Chief Financial Officer or Chief Legal Officer.

Accountability

Non-compliance with this Code in every respect by an officer will be a matter for consideration and review by the Board of Directors of CGI.

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3. CGI Anti-Corruption Policy

Policy statement

CGI is committed to conducting its activities free from the illegal and improper influence of bribery and to ensuring compliance with all anti-bribery and anti-corruption laws and regulations that may be applicable to its business world-wide (collectively, “Anti-Corruption Laws”). It is essential that our members, officers, and directors, as well as all third parties who act on behalf of CGI, comply at all times with the letter and the spirit of all Anti-Corruption Laws.

Overview

Bribery is offering, giving, receiving, or soliciting any item of value to improperly influence the actions of a person in order to obtain or retain business or an unfair advantage in the conduct of business; or to induce or reward improper conduct. “Kickback” is another term for bribery. Bribery can arise in both the public and the private sphere. It can take place directly or indirectly (e.g. through a Third Party). It can take many forms. Anti-Corruption Laws require companies like CGI to have proactive measures to prevent, detect, and address bribery and corrupt practices.

There are many reasons to care about bribery and corruption.

Bribery and corruption are crimes punishable by fines and/or imprisonment. CGI officers, directors and members, as well as Third Parties, must not engage in any form of bribery or corruption. Whenever members are asked to approve or make a payment, they must ensure that they fully understand the reason for the payment and that the payment is legitimate. If in doubt, they should not make or agree to make the payment and contact the CGI Legal Department or ethics.crp@cgi.com for guidance.

Bribery and corruption have been identified as key factors that limit economic growth and contribute to inequality. By wrongfully benefiting a few individuals, they limit competition, undermine innovation, and corrupt societies. Bribery is also detrimental to our business – studies show that companies where bribery is condoned have lower levels of productivity and lower employee morale. Put simply, it is unethical and against CGI’s values.

Individuals and companies can face civil and criminal charges resulting in large fines, imprisonment, and suspension or debarment from government contract processes. Failure to comply puts members, their colleagues, and CGI at risk. This could have a very serious impact on members, and CGI’s business and reputation.

Key principles

3.1. BRIBES MUST NOT BE OFFERED OR ACCEPTED

CGI prohibits the offering, giving, receiving, or soliciting of any item of value to improperly influence the actions of a person in order to obtain or retain business or an unfair advantage in the conduct of business; or to induce or reward improper conduct. “Items of value” can include:

i) payments of money;

ii) extension of credit or loans;

iii) travel and accommodations expenses;

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iv) gifts, meals, and entertainment;

v) political contributions and charitable donations;

vi) free use of company services, facilities or property;

vii) favors that are of value to a recipient (e.g., offering a job to a member of a person’s family); or

viii) anything else of value.

Bribery and corruption can take many forms. Red flags can include cash payments or gifts to individuals or family members; inflated commissions; inflated invoices; fake consultancy agreements; unauthorized rebates; political or charitable donations; and excessive payment of travel expenses for inappropriate non-business related travel. In some cases, simply offering an inducement is unlawful, even if not accepted. This Policy is intended to help you understand how to apply this prohibition in our business. It explores the areas identified above in more depth.

3.2. UNDERSTANDING CGI POLICIES AND IDENTIFYING RISKS

The first step in compliance is to understand our Code of Ethics, including this Policy, and how it impacts your responsibilities on a day-to-day basis. Knowing what steps to take to prevent risk and to ensure the proper handling of any issues relating to bribery and corruption is essential to compliance.

3.3. RESPOND

CGI will assess bribery and corruption risks on an ongoing basis within each Strategic Business Unit. CGI will implement mitigation plans and training programs as part of its system of internal controls. CGI will also monitor compliance at the local level to ensure that this Policy is being followed by all members. You should always complete all required training and cooperate with ongoing monitoring.

3.4. DOCUMENT AND REPORT

All documentation of financial transactions must be accurate and complete. You should always document your transactions in compliance with the Code of Ethics, and report any issues arising under this Policy that you become aware of as required by CGI’s Ethics Reporting Policy. Questions under this Policy can be addressed to ethics.crp@cgi.com.

Areas of Focus

CGI has established procedures and guidelines to translate this Policy and our principles into practice. This section outlines the general requirements and procedures for the following risk areas:

(A) Gifts

Policy

Though gifts are recognized as appropriate ways of developing business relationships and promoting the CGI brand, we must ensure that the offering, solicitation and receipt of gifts does not give rise to even an appearance of impropriety. Particular vigilance must be exercised where gifts are extended to Government Officials.

All gifts offered by CGI must:

i) be permitted under local law and the Anti-Corruption Laws and conform to generally accepted local customs;

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ii) have a clear business purpose which is directly related to CGI’s commercial objectives;

iii) be reasonable in value and not appear lavish or extravagant; and

iv) not be intended to create any obligation on behalf of the recipient or to result in CGI receiving any favour or advantage in return.

Typically, small gifts containing the CGI logo (such as coffee mugs, t-shirts, pens, and the like) offered sporadically to persons at CGI promotional events (such as trade shows) will not violate this Policy as long as they are not excessive.

A chart attached as Appendix A to this Policy provides limits on gifts to Government Officials allowed under the laws of various jurisdictions. All Members must adhere to these limits when offering gifts to Government Officials. When dealing with private parties, these limits should also be used as guidelines for determining if the value of a gift is reasonable. You should consult with the CGI Legal Department if you have any questions related to offering any gifts to Government Officials to ensure that they comply with local laws and the Anti-Corruption Laws. You can also direct inquiries to ethics.crp@cgi.com.

Full Transparency Required

If offering or accepting a gift meets these standards, it must be made or accepted in a fully transparent way. Gifts which are excessive, frequent, or intended to create an obligation on the part of the recipient are strictly prohibited.

How we ensure compliance

No reimbursement or payment for any gifts offered by a CGI member that otherwise comply with this Policy will be made without adequate approvals in compliance with the Operations Management Framework and supporting documentation / receipts.

Red flags

Examples of common “red flags” that could indicate bribery or corruption include the following:

i) Gifts that would be illegal under local or Anti-Corruption Laws;

ii) Gifts to or from parties engaged in a public tender or competitive bidding process;

iii) Any gift of cash or cash equivalents, or securities;

iv) Any gift where something is expected in return;

v) Any gift that appears excessive based on common sense standards or local custom;

vi) Any gift that is paid for personally.

(B) Hospitality, travel, entertainment and meals

Policy

As with gifts, providing hospitality, travel, entertainment, and meals (collectively, “Hospitality”) to any person may be a violation of the law if they are excessive, unreasonable, or do not have a valid business purpose. The same principle applies to soliciting or receiving Hospitality from existing or potential clients. CGI prohibits payment or reimbursement of expenses for any person to attend site visits or other CGI business events unless the expenses are reasonable, reflect actual costs incurred, directly relate to CGI business, and are permissible under local law and custom. CGI discourages the providing of Hospitality to the family members or guests of clients unless a clear business purpose for the Hospitality can be demonstrated.

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Hospitality Offered by or to CGI Members

All Hospitality offered by or to CGI members must meet these requirements:

i) The Hospitality must be permitted under local law and the Anti-Corruption Laws and conform to generally accepted local customs;

ii) The host offering the Hospitality must be present;

iii) The purpose is to hold a genuine business discussion or foster better business relations and do not develop any form of obligation;

iv) The Hospitality is openly offered and not solicited; and

v) The Hospitality is not frequent or excessive, and is reasonable in value, so as to not raise questions of impropriety.

As with gifts, the chart in Appendix A identifies permissible limits on Hospitality for Government Officials in specific jurisdictions. All Members must adhere to these guidelines when providing Hospitality to Government Officials. When dealing with private parties, these limits should also be used as guidelines for determining if the value of any Hospitality is reasonable.

Full Transparency Required

If offering or receiving Hospitality meets these standards, it must be made or accepted in a fully transparent way. Hospitality which is excessive, frequent, or intended to create an obligation on the part of the recipient is strictly prohibited.

How we ensure compliance

Approval for the payment or reimbursement of bona fide and actual Hospitality expenses for clients, potential clients, and Government Officials must be obtained from the Legal Department prior to offering such a payment or reimbursement. All travel expenses must comply with the CGI Travel Policy. Expenses related to Hospitality offered by CGI must be submitted and approved in accordance with CGI expense reporting guidelines so that the expenses are properly categorized and auditable.

Red flags

Examples of common “red flags” that could indicate bribery or corruption include the following:

i) Hospitality expenses for persons for which there is not a legitimate business purpose;

ii) Hospitality expenses for family members of any person;

iii) Hospitality expenses submitted on behalf of non-CGI members (as opposed to being paid by CGI directly);

iv) Payment for flights and accommodations for potential or existing CGI clients to meet with CGI representatives when the CGI representatives could just as easily have met with the clients at the client’s site;

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v) Use of travel agencies not approved by CGI for arranging or paying for Hospitality of Government Officials.

(C) Third parties

Policy

Most Anti-Corruption Laws impose liability on companies which become involved in direct or indirect bribery. This means that CGI may incur liability where a Third Party engaged to represent or provide a service to, or on behalf of, CGI makes an improper payment or otherwise engages in improper conduct in the course of its work for CGI. This exposure may arise notwithstanding that the payment or conduct in question is prohibited by CGI and/or that CGI had no knowledge of this payment. All CGI dealings with Third Parties must be carried out with the highest degree of integrity, visibility, and in compliance with all relevant laws and regulations.

How we ensure compliance

Professional integrity is a prerequisite for the selection and retention of Third Parties by CGI. Prior to the retention of any Third Party, the CGI member responsible for such retention must ensure that appropriate due diligence is conducted on such Third Party and any compliance “red flags” that are identified are properly addressed. In certain circumstances, Third Parties will receive compliance training, and all Third Parties are subject to CGI’s monitoring requirements and audit to ensure compliance with Anti-Corruption Laws and this Policy. Contracts with Third Parties must, where appropriate, contain appropriate terms to mitigate corruption risks.

CGI’s approach to retaining, training and monitoring Third Parties is “risk-based”, which takes into account a number of factors, including the corruption risk in the country in which the Third Party conducts its activities for CGI, the nature of CGI’s relationship with the Third Party, the reputation and notoriety of the Third Party and the value and prospects of CGI’s relationship with the Third Party. In higher risk situations, enhanced due diligence, training and monitoring, including the Third Party’s agreement to comply with CGI’s Third-Party Code of Ethics, will be required in accordance with procedures and protocols to be issued by the CGI Legal Department.

Red flags

Examples of common “red flags” that could indicate bribery or corruption include the following:

i) Excessive commissions to third-party representatives or consultants;

ii) Third-party “consulting agreements” that include only vaguely described services;

iii) Family, business, or other “special” ties with government or political officials;

iv) Reputation for violating local law or company policy;

v) Negative press, rumors, allegations or sanctions;

vi) Requests from government officials or clients to engage or hire specific Third Parties;

vii) Lack of credentials for the nature of the work being performed by the Third Party;

viii) Request to make payment to an entity located in an off-shore tax haven;

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ix) Lack of an office or established place of business, or a shell-company incorporated in an offshore jurisdiction;

x) Requests for payment of non-contracted amounts, or lack of documentation for services performed;

xi) Convoluted or complex payment requests (such as payments to third parties or to accounts in other countries, requests for payments in cash, or requests for up-front payments);

xii) Requests for political or charitable contributions or other favors as a way of influencing official action;

xiii) Requests for specific sums of money to “fix” problems or “make them go away.”

(D) Facilitation payments

Policy

“Facilitation Payments” are payments made to secure, facilitate or speed-up routine, non-discretionary government actions (e.g. payments for speeding up customs clearance, loading and unloading cargo or scheduling government inspections or issuing government licenses or port documentation). CGI regards Facilitation Payments to be a form of corruption and strictly prohibits them.

How we ensure compliance

CGI members who are requested to make a facilitation payment should make a report to ethics.crp@cgi.com immediately. In addition, any CGI member that makes a payment that could reasonably be misunderstood as a Facilitation Payment should make a report to ethics.crp@cgi.com and ensure that the payment transaction is completely and accurately documented in CGI’s books and records.

Red flags

Examples of common “red flags” that could indicate bribery or corruption include the following:

i) Payments to obtain permits, licenses, or work orders to which you are already entitled;

ii) Payments to receive police protection or mail pickup/delivery;

iii) Payments to receive phone service or water/power supply;

iv) Payments to schedule inspections or transit of goods across border controls.

(E) Anti-money laundering

Money laundering is the process by which one conceals the existence of an illegal source of income and then disguises that income to make it appear legitimate. Use by CGI of proceeds tainted by illegality can give rise to liability in the countries in which CGI operates. CGI members should make a report pursuant to the Ethics Reporting Policy or to ethics.crp@cgi.com if they become aware of suspicious circumstances leading them to believe that any transaction might involve the payment or the receipt of proceeds of any unlawful activity.

Red flags

Examples of common “red flags” that could indicate money laundering include the following:

i) Refusal to disclose the source of funds or the beneficial ownership of funds;

ii) Uncertain qualifications of a participant for a proposed transaction; for example, if the principal business of such participant appears to be unrelated to such transaction;

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iii) Cash payments;

iv) Payments to and from tax haven jurisdictions;

v) Complicated payment and transaction structures, including the use of multiple parties in transactions where payments and shipments are made to or from third parties which are not parties to the underlying contract;

vi) Criminal connections of transaction participants.

Training and Monitoring

In furtherance of CGI’s commitment to compliance with the law, this Anti-Corruption Policy is communicated to all CGI directors, officers, members and Third Parties, and is available on the CGI Enterprise Portal. Responsibility for compliance with this Policy, including the duty to seek guidance when in doubt, rests with the members or relevant Third Parties.

CGI will provide regular training on this Policy. When necessary, specialized training will be provided to members, directors and/or officers with significant compliance responsibilities or in high risk functions.

CGI will audit and monitor compliance with this Policy on an ongoing basis.

Reporting of Suspected Violations

Subject to applicable law, any suspected breaches of this Policy which directly or indirectly affect CGI’s business must be reported consistent with CGI’s Ethics Reporting Policy. The process in place protects the incident reporter and ensures the confidentiality of the report. There will be no retaliation for making a report. According to our Ethics Reporting Policy, you can make confidential reports of misconduct by calling a toll-free hotline number (see policy for numbers to call) or online (at ethicspoint.com).

Consequences of Misconduct

The consequences of violating applicable Anti-Corruption Laws are potentially very serious for CGI and individual members. CGI will vigorously enforce compliance with this Policy. Violations may result in disciplinary action, including in serious cases, termination of employment. Violations may also result in criminal and civil exposure for CGI and any individuals involved, including imprisonment, fines and damages actions, and can cause significant damage to CGI’s reputation in the market place. CGI may also face suspension and disbarment from public sector contracts as a result of violations by CGI members.

Third Parties who breach the CGI Third Party Code of Ethics may also be subject to prosecution and severe penalties, including the termination of their contract with CGI.

Questions about this Policy

Questions about the application of this Policy to specific circumstances can be directed to ethics.crp@cgi.com. Questions can also be directed to your local CGI Legal Department or Human Resources representative.

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Appendix A:

Limits on Permissible Gifts and Hospitalities for Government Officials

The following table sets forth guidelines contained in applicable local law for permissible limits on Gifts and Hospitalities being offered or made by CGI members to Government Officials in select jurisdictions where CGI operates its business:

Country	Limit for Gifts	Limits for Hospitality
Australia	AUD 38 (approximately CAD 30)	AUD 125 (approximately CAD 100)
Austria	requires opinion of local counsel, except for items of symbolic value, such as pens, calendars and other items with the Company logo	requires opinion of local counsel
Brazil	BRL 100 (CAD 55)	BRL 100 (approximately CAD 55) recommended
Canada	CAD 24	CAD 47 breakfast; CAD 70 lunch; CAD 95 dinner; CAD 29 refreshments
China	RMB 200 (approximately CAD 29)	RMB 515 (approximately CAD 75)
France	EUR 21 (approximately CAD 30)	EUR 65 (approximately CAD 100)
Germany	items of symbolic value EUR 35 (approximately CAD 50), such as pens, calendars and other items with the Company logo	EUR 65 (approximately CAD 100), opinion of local counsel recommended
India	INR 1,000 (approximately CAD 22)	INR 1,000 (approximately CAD 22) recommended
Ireland	EUR 30 (approximately CAD 42)	EUR 100 (approximately CAD 141)
Japan	requires opinion of local counsel, except gift items distributed widely for commemorative purposes, and commemorative gifts at a buffet party where more than 20 guests are in attendance	requires opinion of local counsel, except refreshments at Company premises, e.g., cup of coffee
Netherlands	EUR 50 (approximately CAD 70), with prior approval of recipient’s supervisor	meals not permissible, except as part of a seminar, fair or

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Country	Limit for Gifts	Limits for Hospitality
		similar event with prior approval of recipient’s supervisor
New Zealand	NZD 30 (approximately CAD 19)	NZD 80 (approximately CAD 52)*
Philippines	gifts, such as Company souvenirs of minor value, e.g., PHP 1,500 (approximately CAD 30)	PHP 1,500 (approximately CAD 30)
Poland	Requires opinion of local counsel, except for small Company souvenirs of minor value, e.g., pen	PLN 240 (approximately CAD 100)
Russia	RUB 500 (approximately CAD 20	RUB 2,500 (approximately CAD 100)
Singapore	requires opinion of local counsel, except for items of symbolic value, such as pens, calendars and other items with the Company logo	requires opinion of local counsel, except for modest working lunch/refreshments at Company premises
South Africa	ZAR 350 (approximately CAD 44)	ZAR 815 (approximately CAD 75)
Spain	EUR 21 (approximately CAD 30)	EUR 65 (approximately CAD 100)
United Kingdom	requires opinion of CGI Legal Department	requires opinion of CGI Legal Department
United States	Requires opinion of CGI Legal Department	requires opinion of CGI Legal Department

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EX-99.2

Exhibit 99.2

Consolidated Financial Statements of

CGI INC.

For the years ended September 30, 2019 and 2018

Management’s and Auditors’ Reports

MANAGEMENT’S STATEMENT OF RESPONSIBILITY FOR FINANCIAL REPORTING

The management of CGI Inc. (the Company) is responsible for the preparation and integrity of the consolidated financial statements and the Management’s Discussion and Analysis (MD&A). The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board and necessarily include some amounts that are based on management’s best estimates and judgement. Financial and operating data elsewhere in the MD&A are consistent with that contained in the accompanying consolidated financial statements.

To fulfill its responsibility, management has developed, and continues to maintain, systems of internal controls reinforced by the Company’s standards of conduct and ethics, as set out in written policies to ensure the reliability of the financial information and to safeguard its assets. The Company’s internal control over financial reporting and consolidated financial statements are subject to audit by an Independent Registered Public Accounting Firm, whose reports follow. PricewaterhouseCoopers LLP, Independent Registered Public Accounting Firm appointed by our shareholders upon the recommendation of the Audit and Risk Management Committee of the Board of Directors, has performed an independent audit of the consolidated balance sheet as at September 30, 2019 and the related consolidated statements of earnings, comprehensive income, changes in equity and cash flows for the year ended September 30, 2019 and the effectiveness of our internal control over financial reporting as at September 30, 2019. The consolidated balance sheet as at September 30, 2018, and the consolidated statements of earnings, comprehensive income, changes in equity and cash flows for the year ended September 30, 2018 were audited by our previous auditors, Ernst & Young LLP. In addition, the Audit and Risk Management Committee of the Board of Directors reviews the disclosure of financial information and oversees the functioning of the Company’s financial disclosure controls and procedures.

Members of the Audit and Risk Management Committee of the Board of Directors, all of whom are independent of the Company, meet regularly with PricewaterhouseCoopers LLP and with management to discuss internal controls in the financial reporting process, auditing matters and financial reporting issues and formulate the appropriate recommendations to the Board of Directors. PricewaterhouseCoopers LLP has full and unrestricted access to the Audit and Risk Management Committee. The consolidated financial statements and MD&A have been reviewed and approved by the Board of Directors.

/s/ George D. Schindler	/s/ François Boulanger
George D. Schindler	François Boulanger
President and Chief Executive Officer	Executive Vice-President and Chief Financial Officer
November 5, 2019

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 1

Management’s and Auditors’ Reports

MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

The management of the Company is responsible for establishing and maintaining adequate internal control over financial reporting. The Company’s internal control over financial reporting is a process designed, under the supervision of and with the participation of the President and Chief Executive Officer as well as the Executive Vice-President and Chief Financial Officer, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Company’s consolidated financial statements for external reporting purposes in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB).

The Company’s internal control over financial reporting includes policies and procedures that:

- Pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect transactions and dispositions of the assets of the Company;

- Provide reasonable assurance that transactions are recorded as necessary to permit preparation of consolidated financial statements in accordance with IFRS as issued by the IASB, and that receipts and expenditures are being made only in accordance with authorizations of management and the directors of the Company; and,

- Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the Company’s consolidated financial statements.

All internal control systems have inherent limitations; therefore, even where internal control over financial reporting is determined to be effective, it can provide only reasonable assurance. Projections of any evaluation of effectiveness to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Management, under the supervision of and with the participation of the President and Chief Executive Officer as well as the Executive Vice-President and Chief Financial Officer, conducted an assessment of the effectiveness of the Company’s internal control over financial reporting based on the criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Based on this assessment, management has determined the Company’s internal control over financial reporting as at September 30, 2019 was effective.

The effectiveness of the Company’s internal control over financial reporting as of September 30, 2019 has been audited by PricewaterhouseCoopers LLP, an Independent Registered Public Accounting Firm, as stated in their report which appears herein.

/s/ George D. Schindler	/s/ François Boulanger
George D. Schindler	François Boulanger
President and Chief Executive Officer	Executive Vice-President and Chief Financial Officer
November 5, 2019

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 2

Management’s and Auditors’ Reports

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Shareholders of CGI Inc.

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheet of CGI Inc. and its subsidiaries (together, the Company) as of September 30, 2019 and the related consolidated statement of earnings, comprehensive income, changes in equity and cash flows for the year then ended, including the related notes (collectively referred to as the 2019 consolidated financial statements). We also have audited the Company’s internal control over financial reporting as of September 30, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the 2019 consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of September 30, 2019 and its financial performance and its cash flows for the year then ended in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of September 30, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO.

Basis for Opinions

The Company’s management is responsible for these 2019 consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express opinions on the Company’s 2019 consolidated financial statements and on the Company’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the 2019 consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audit of the 2019 consolidated financial statements included performing procedures to assess the risks of material misstatement of the 2019 consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the 2019 consolidated financial statements. Our audit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the 2019 consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 3

Management’s and Auditors’ Reports

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM (continued)

Critical Audit Matters

The critical audit matter communicated below is a matter arising from the audit of the 2019 consolidated financial statements that was communicated or required to be communicated to the Audit and Risk Management Committee of the Board of Directors and that (i) relates to accounts or disclosures that are material to the 2019 consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the 2019 consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Revenue Recognition - Estimates of total expected labour costs or total expected labour hours for systems integration and consulting services under fixed-fee arrangements

As described in Notes 3 and 27 to the 2019 consolidated financial statements, the Company recognizes revenue for systems integration and consulting services under fixed-fee arrangements using the percentage-of-completion method over time. As of September 30, 2019, revenue from systems integration and consulting services under fixed-fee arrangements makes up a significant portion of the revenue from systems integration and consulting services of $6,112,750,000. The selection of the measure of progress towards completion requires management judgment and is based on the nature of the services to be provided. As disclosed by management, the Company relies on estimates of total expected labour costs or total expected labour hours to complete the service, which are compared to labour costs or labour hours incurred to date, to arrive at an estimate of the percentage of revenue earned to date. Management regularly reviews underlying estimates of total expected labour costs or total expected labour hours. Management has disclosed that there are many factors that can affect the estimates of total expected labour costs or total expected labour hours, including changes to the scope of the contracts, delays in reaching milestones and new complexities in the project delivery.

The principal considerations for our determination that performing procedures relating to Revenue Recognition - Estimates of total expected labour costs or total expected labour hours for systems integration and consulting services under fixed-fee arrangements is a critical audit matter are i) there was significant judgment by management when developing the estimates of total expected labour costs or total expected labour hours ii) There were significant auditor judgment and effort in performing procedures to evaluate the estimates of total expected labour cost or total expected hours, including the assessment of management’s judgment about the Company’s ability to properly assess the factors that can affect the estimate significant assumptions related to the estimates total expected labour costs or total expected labour hours to complete.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the 2019 consolidated financial statements. These procedures included testing the effectiveness of controls relating to the revenue recognition process, including controls over the determination of estimates of total expected labour costs or total expected labour hours. The procedures also included, among others, evaluating and testing management’s process, on a sample basis, for determining the estimates of total expected labour costs or total expected labour hours which included evaluating the reasonableness of significant assumptions, including the total expected labour costs or total expected labour hours to complete, used by management by (i) testing total labour costs or total labour hours incurred to supporting evidence, (ii) performing a comparison of the sum of total labour costs or labour hours incurred and the total expected labour costs or total expected labour hours to complete to the originally estimated costs or hours; and; (iii) evaluating the process of the timely identification of factors that can affect the total expected labour costs or total expected labour hours, including but not limited to, changes to the scope of the contracts, delays in reaching milestones and new complexities in the project delivery.

/s/ PricewaterHouseCoopers LLP

PricewaterHouseCoopers LLP

Montreal, Canada

November 5, 2019

We have served as the Company’s auditor since 2019.

1. CPA auditor, CA, public accountancy permit No. A115888

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 4

Management’s and Auditors’ Reports

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM ON FINANCIAL

STATEMENTS

To the Board of Directors and Shareholders of CGI Inc.

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated financial statements of CGI Inc. (the “Company”), which comprise the consolidated balance sheet as at September 30, 2018, the consolidated statements of earnings, comprehensive income, changes in equity and cash flows for the year then ended, and the related notes, comprising a summary of significant accounting policies and other explanatory information (collectively referred to as the “consolidated financial statements”).

In our opinion, the consolidated financial statements present fairly, in all material respects, the consolidated financial position of the Company as at September 30, 2018, and its consolidated financial performance and its consolidated cash flows for the year then ended in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board.

Basis for Opinion

Management’s Responsibility for the Consolidated Financial Statements

Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board, and for such internal control as management determines is necessary to enable the preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error.

Auditors’ Responsibility

Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in accordance with Canadian generally accepted auditing standards and the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free from material misstatement, whether due to error or fraud. Those standards also require that we comply with ethical requirements, including independence. We are required to be independent with respect to the Company in accordance with the ethical requirements that are relevant to our audit of the consolidated financial statements in Canada, the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We are a public accounting firm registered with the PCAOB.

An audit includes performing procedures to assess the risks of material misstatements of the consolidated financial statements, whether due to error or fraud, and performing procedures to respond to those risks. Such procedures included obtaining and examining, on a test basis, audit evidence regarding the amounts and disclosures in the consolidated financial statements. The procedures selected depend on our judgment, including the assessment of the risks of material misstatement of the consolidated financial statements, whether due to fraud or error. In making those risk assessments, we consider internal control relevant to the Company’s preparation and fair presentation of the consolidated financial statements in order to design audit procedures that are appropriate in the circumstances.

An audit also includes evaluating the appropriateness of accounting policies and principles used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a reasonable basis for our audit opinion.

We have served as the Company’s auditors from 2010 to 2018.

/s/ Ernst & Young LLP

Ernst & Young LLP

Montréal, Canada

November 6, 2018, except for Note 27, as to which the date is November 5, 2019

1. CPA auditor, CA, public accountancy permit No. A113209

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 5

Consolidated Statements of Earnings

For the years ended September 30

(in thousands of Canadian dollars, except per share data)

	Notes	2019		2018
		$		$
Revenue	27		12,111,236		11,506,825
Operating expenses
Costs of services, selling and administrative	22		10,284,007		9,801,791
Acquisition-related and integration costs	25c		77,417		37,482
Restructuring costs			—		100,387
Net finance costs	24		70,630		73,885
Foreign exchange loss			2,234		3,300
			10,434,288		10,016,845
Earnings before income taxes			1,676,948		1,489,980
Income tax expense	15		413,741		348,578
Net earnings			1,263,207		1,141,402
Earnings per share
Basic earnings per share	20		4.63		4.02
Diluted earnings per share	20		4.55		3.95

      See Notes to the Consolidated Financial Statements.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 6

Consolidated Statements of Comprehensive Income

For the years ended September 30

(in thousands of Canadian dollars)

	2019			2018
	$			$
Net earnings		1,263,207			1,141,402
Items that will be reclassified subsequently to net earnings (net of income taxes):
Net unrealized (losses) gains on translating financial statements of foreign operations		(162,657	)		63,424
Net gains (losses) on cross-currency swaps and on translating long-term debt designated as hedges of net investments in foreign operations		53,024			(25,710	)
Deferred costs of hedging on cross-currency swaps		(4,091	)		—
Net unrealized gains (losses) on cash flow hedges		50,943			(28,456	)
Net unrealized gains (losses) on financial assets at fair value through other comprehensive income		4,102			(2,054	)
Items that will not be reclassified subsequently to net earnings (net of income taxes):
Net remeasurement gains on defined benefit plans		33,777			35,001
Other comprehensive (loss) income		(24,902	)		42,205
Comprehensive income		1,238,305			1,183,607

See Notes to the Consolidated Financial Statements.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 7

Consolidated Balance Sheets

As at September 30

(in thousands of Canadian dollars)

	Notes	2019	2018
		$	$
Assets
Current assets
Cash and cash equivalents	26e and 30	213,831	184,091
Accounts receivable	4 and 30	1,357,090	1,481,368
Work in progress		1,096,031	942,826
Current financial assets	30	39,931	12,395
Prepaid expenses and other current assets		172,182	153,554
Income taxes		10,206	4,646
Total current assets before funds held for clients		2,889,271	2,778,880
Funds held for clients	5	368,112	325,552
Total current assets		3,257,383	3,104,432
Property, plant and equipment	6	397,661	388,093
Contract costs	7	222,965	243,147
Intangible assets	8	517,982	479,326
Other long-term assets	9	180,480	104,948
Long-term financial assets	10	176,899	117,736
Deferred tax assets	15	100,539	139,664
Goodwill	11	7,767,837	7,341,720
		12,621,746	11,919,066
Liabilities
Current liabilities
Accounts payable and accrued liabilities		1,108,895	1,134,802
Accrued compensation		642,897	602,245
Current derivative financial instruments	30	4,902	39,418
Deferred revenue		397,370	399,549
Income taxes		176,243	194,681
Provisions	12	73,509	72,068
Current portion of long-term debt	13	113,511	348,580
Total current liabilities before clients’ funds obligations		2,517,327	2,791,343
Clients’ funds obligations		366,796	328,324
Total current liabilities		2,884,123	3,119,667
Long-term income taxes		7,690	10,603
Long-term provisions	12	24,946	25,933
Long-term debt	13	2,217,696	1,452,313
Other long-term liabilities	14	213,392	205,646
Long-term derivative financial instruments	30	18,322	77,754
Deferred tax liabilities	15	178,265	173,009
Retirement benefits obligations	16	193,209	169,334
		5,737,643	5,234,259
Equity
Retained earnings		4,557,855	4,251,424
Accumulated other comprehensive income	17	176,694	201,596
Capital stock	18	1,903,977	2,018,592
Contributed surplus		245,577	213,195
		6,884,103	6,684,807
		12,621,746	11,919,066

See Notes to the Consolidated Financial Statements.

Approved by the Board of Directors	/s/ George D. Schindler	/s/ Serge Godin
	George D. Schindler	Serge Godin
	Director	Director

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 8

Consolidated Statements of Changes in Equity

For the years ended September 30

(in thousands of Canadian dollars)

	Notes	Retained earnings			Accumulated other comprehensive income			Capital stock			Contributed surplus			Total equity
			$			$			$			$			$
Balance as at September 30, 2018			4,251,424			201,596			2,018,592			213,195			6,684,807
Net earnings			1,263,207			—			—			—			1,263,207
Other comprehensive loss			—			(24,902	)		—			—			(24,902	)
Comprehensive income (loss)			1,263,207			(24,902	)		—			—			1,238,305
Share-based payment costs			—			—			—			39,440			39,440
Income tax impact associated with stock options			—			—			—			14,663			14,663
Exercise of stock options	18		—			—			77,773			(14,070	)		63,703
Exercise of performance share units	18		—			—			7,651			(7,651	)		—
Purchase for cancellation of Class A subordinate voting shares	18		(956,776	)		—			(169,299	)		—			(1,126,075	)
Purchase of Class A subordinate voting shares held in trusts	18		—			—			(30,740	)		—			(30,740	)
Balance as at September 30, 2019			4,557,855			176,694			1,903,977			245,577			6,884,103
					Accumulated
		Retained			other			Capital			Contributed			Total
	Notes				comprehensive
		earnings			income			stock			surplus			equity
			$			$			$			$			$
Balance at September 30, 2017			3,794,439			159,391			2,054,725			194,071			6,202,626
Net earnings			1,141,402			—			—			—			1,141,402
Other comprehensive income			—			42,205			—			—			42,205
Comprehensive income			1,141,402			42,205			—			—			1,183,607
Share-based payment costs			—			—			—			38,457			38,457
Income tax impact associated with stock options			—			—			—			5,422			5,422
Exercise of stock options	18		—			—			94,552			(17,340	)		77,212
Exercise of performance share units	18		—			—			7,439			(7,439	)		—
Purchase for cancellation of Class A subordinate voting shares	18		(684,417	)		—			(113,839	)		—			(798,256	)
Purchase of Class A subordinate shares held in trusts	18		—			—			(24,789	)		—			(24,789	)
Resale of Class A subordinate voting shares held in trusts	18		—			—			504			24			528
Balance as at September 30, 2018			4,251,424			201,596			2,018,592			213,195			6,684,807

See Notes to the Consolidated Financial Statements.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 9

Consolidated Statements of Cash Flows

For the years ended September 30

(in thousands of Canadian dollars)

	Notes	2019			2018
			$			$
Operating activities
Net earnings			1,263,207			1,141,402
Adjustments for:
Amortization and depreciation	23		392,301			392,675
Deferred income tax recovery	15		(8,297	)		(41,238	)
Foreign exchange losses			3,519			349
Share-based payment costs			39,440			38,457
Net change in non-cash working capital items	26a		(56,251	)		(38,237	)
Cash provided by operating activities			1,633,919			1,493,408
Investing activities
Net change in short-term investments			(9,889	)		—
Business acquisitions (considering the bank overdraft assumed and cash acquired)			(480,366	)		(248,137	)
Investment in a step acquisition			(140,248	)		—
Proceeds from sale of business			600			3,500
Purchase of property, plant and equipment			(162,061	)		(143,250	)
Additions to contract costs			(60,191	)		(87,420	)
Additions to intangible assets			(105,976	)		(95,451	)
Purchase of long-term investments			(523	)		(16,238	)
Proceeds from sale of long-term investments			7,845			9,578
Cash used in investing activities			(950,809	)		(577,418	)
Financing activities
Net change in unsecured committed revolving credit facility	13 and 26c		139,575			(5,205	)
Increase of long-term debt	26c		686,810			20,111
Repayment of long-term debt	26c		(355,406	)		(121,771	)
Repayment of debt assumed in business acquisitions	26c		(2,141	)		(28,609	)
Settlement of derivative financial instruments	30 and 26c		(554	)		(2,430	)
Purchase of Class A subordinate voting shares held in trusts	18		(30,740	)		(24,789	)
Resale of Class A subordinate voting shares held in trusts	18		—			528
Purchase and cancellation of Class A subordinate voting shares	18		(1,130,255	)		(794,076	)
Issuance of Class A subordinate voting shares			63,602			77,197
Cash used in financing activities			(629,109	)		(879,044	)
Effect of foreign exchange rate changes on cash and cash equivalents			(24,261	)		(18,727	)
Net increase in cash and cash equivalents			29,740			18,219
Cash and cash equivalents, beginning of year			184,091			165,872
Cash and cash equivalents, end of year			213,831			184,091

Supplementary cash flow information (Note 26).

See Notes to the Consolidated Financial Statements.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 10

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

1. Description of business

CGI Inc. (the Company), directly or through its subsidiaries, provides managed information technology (IT) and business process services (BPS), systems integration and consulting, as well as the sale of software solutions to help clients effectively realize their strategies and create added value. The Company was incorporated under Part IA of the Companies Act (Québec), predecessor to the Business Corporations Act (Québec) which came into force on February 14, 2011 and its Class A subordinate voting shares are publicly traded. The executive and registered office of the Company is situated at 1350 René-Lévesque Blvd. West, Montréal, Québec, Canada, H3G 1T4.

2. Basis of preparation

These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB).

The Company’s consolidated financial statements for the years ended September 30, 2019 and 2018 were authorized for issue by the Board of Directors on November 5, 2019.

3. Summary of significant accounting policies

BASIS OF CONSOLIDATION

The consolidated financial statements include the accounts of the Company and its subsidiaries. All intercompany transactions and balances have been eliminated on consolidation.

Subsidiaries are entities controlled by the Company. The Company controls an entity when it is exposed or has right to variable returns from its involvement with the entity and has the ability to affect those returns through its power over the relevant activities of the entity. Subsidiaries are fully consolidated from the date of acquisition and continue to be consolidated until the date control over the subsidiaries ceases.

BASIS OF MEASUREMENT

The consolidated financial statements have been prepared on a historical cost basis, except for certain financial assets and liabilities, which have been measured at fair value as described below.

USE OF JUDGEMENTS AND ESTIMATES

The preparation of the consolidated financial statements requires management to make judgements and estimates that affect the reported amounts of assets, liabilities, equity and the accompanying disclosures at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Because the use of judgements and estimates is inherent in the financial reporting process, actual results could differ.

Significant judgements and estimates about the future and other major sources of estimation uncertainty at the end of the reporting period could have a significant risk of causing a material adjustment to the carrying amounts of the following within the next financial year: revenue recognition, deferred tax assets, estimated losses on revenue-generating contracts, goodwill impairment, business combinations, provisions for uncertain tax treatments and litigation and claims.

The judgements, apart from those involving estimations, that have the most significant effect on the amounts recognized in the consolidated financial statements are:

Revenue recognition of multiple deliverable arrangements

Assessing whether the deliverables within an arrangement are separate performance obligations requires judgement by management. A deliverable is identified as a separate performance obligation if the customer benefits from it on its own or together with resources that are readily available to the customer and if it is separately identifiable from the other deliverables in the contract. The Company assesses if the deliverables are separately identifiable in the context of the contract by determining if it is highly interrelated with other deliverables in the contract. If these criteria are not met, the deliverables are accounted for as a combined performance obligation.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 11

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

USE OF JUDGEMENTS AND ESTIMATES (CONTINUED)

Deferred tax assets

Deferred tax assets are recognized for unused tax losses to the extent that it is probable that taxable income will be available against which the losses can be utilized. Management judgement is required concerning uncertainties that exist with respect to the timing of future taxable income required to recognize a deferred tax asset. The Company recognizes an income tax benefit only when it is probable that the tax benefit will be realized in the future. In making this judgement, the Company assesses forecasts and the availability of future tax planning strategies.

A description of estimates is included in the respective sections within the Notes to the Consolidated Financial Statements.

REVENUE RECOGNITION, WORK IN PROGRESS AND DEFERRED REVENUE

The Company generates revenue through the provision of managed IT and BPS, systems integration and consulting, as well as the sale of software solutions as described in Note 1, Description of business.

For the fiscal year ended September 30, 2019, under IFRS 15, Revenue from Contracts with Customers

The Company provides services and products under arrangements that contain various pricing mechanisms. The Company accounts for a contract or a group of contracts when the following criteria are met: the parties to the contract have approved the contract in which their rights, their obligations and the payment terms have been identified, the contract has commercial substance, and the collectability of the consideration is probable.

A contract modification is a change in the scope or price of an existing revenue-generating customer contract. The Company accounts for a contract modification as a separate contract when the scope of the contract increases because of the addition of promised performance obligations and the price of the contract increases by an amount of consideration that reflects its stand-alone selling prices. When the contract is not accounted for as a separate contract, the Company recognizes an adjustment to revenue on the existing contract on a cumulative catch-up basis as at the date of the contract modification or, if the remaining goods and services are distinct, the Company recognizes the remaining consideration prospectively.

Revenue is recognized when or as the Company satisfies a performance obligation by transferring a promise of good or service to the customer and are measured at the amount of consideration the Company expects to be entitled to receive, including variable consideration, such as, discounts, volume rebates, service-level penalties, and incentives. Variable consideration is estimated using either the expected value method or most likely amount method and is included only to the extent it is highly probable that a significant reversal of cumulative revenue recognized will not occur. In making this judgement, management will mostly consider all information available at the time (historical, current and forecasted), the Company’s knowledge of the client or the industry, the type of services to be delivered and the specific contractual terms of each arrangement.

Revenue from sales of third party vendor’s products, such as software licenses, hardware or services is recorded on a gross basis when the Company is a principal to the transaction and is recorded net of costs when the Company is acting as an agent between the client and vendor. To determine whether the Company is a principal or an agent, it evaluates whether control is obtained of the goods or services before they are transferred to the client. Factors generally considered include whether the Company has the primary responsibility for providing the product or service, adds meaningful value to the vendor’s product or service and has discretion establishing the price.

Relative stand-alone selling price

The Company’s arrangements often include a mix of the services and products as described below. If an arrangement involves the provision of multiple performance obligations, the total arrangement value is allocated to each performance obligations based on its relative stand-alone selling price. When estimating the stand-alone selling price of each performance obligations, the Company maximizes the use of observable prices which are established using the Company’s prices for same or similar deliverables. When observable prices are not available, the Company estimates stand-alone selling prices based on its best estimate. The best estimate of the stand-alone selling price is the price at which the Company would normally expect to offer the services or products and is established by considering a number of internal and external factors including, but not limited to, geographies, the Company’s pricing policies, internal costs and margins. Additionally, in certain circumstances, the Company may apply the residual approach when estimating the stand-alone price of software license products, for which the Company has not yet established the price or has not previously sold on a stand-alone basis.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 12

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

REVENUE RECOGNITION, WORK IN PROGRESS AND DEFERRED REVENUE (CONTINUED)

The appropriate revenue recognition method is applied for each performance obligation as described below.

Managed IT and business process services

Revenue from managed IT and business process services arrangements is generally recognized over time as the services are provided at the contractual billings, which corresponds with the value provided to the client, unless there is a better measure of performance or delivery.

Systems integration and consulting services

Revenue from systems integration and consulting services under time and material arrangements is recognized over time as the services are rendered, and revenue under cost-based arrangements is recognized over time as reimbursable costs are incurred. Contractual billings of such arrangements correspond with the value provided to the client, and therefore revenues are generally recognized when amounts become billable.

Revenue from systems integration and consulting services under fixed-fee arrangements is recognized using the percentage-of-completion method over time, as the Company has no alternative use for the asset created and has an enforceable right to payment for performance completed to date. The Company primarily uses labour costs or labour hours to measure the progress towards completion. This method relies on estimates of total expected labour costs or total expected labour hours to complete the service, which are compared to labour costs or labour hours incurred to date, to arrive at an estimate of the percentage of revenue earned to date. Factors considered in the estimates include: changes in scope of the contracts, delays in reaching milestones, complexities in project delivery, availability and retention of qualified IT professionals and/or the ability of the subcontractors to perform their obligation within agreed upon budget and timeframes. Management regularly reviews underlying estimates of total expected labour costs or hours.

Software licenses

Most of the Company’s software license arrangements include other services such as implementation, customization and maintenance. For these types of arrangements, revenue from a software license, when identified as a performance obligation, is recognized at a point in time upon delivery. Otherwise when the software is significantly customized, integrated or modified, it is combined with the implementation and customization services and is accounted for as described in the systems integration and consulting services section above. Revenue from maintenance services for software licenses sold is recognized straight-line over the term of the maintenance period.

Work in progress and deferred revenue

Amounts recognized as revenue in excess of billings are classified as work in progress. Amounts received in advance of the performance of services or delivery of products are classified as deferred revenue. Work in progress and deferred revenue are presented net on a contract by-contract basis.

CASH AND CASH EQUIVALENTS

Cash and cash equivalents consist of unrestricted cash and short-term investments having a maturity of three months or less from the date of purchase.

SHORT-TERM INVESTMENTS

Short-term investments, comprise generally of term deposits, have remaining maturities over three months, but not more than one year, at the date of purchase.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 13

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

FUNDS HELD FOR CLIENTS AND CLIENTS’ FUNDS OBLIGATIONS

In connection with the Company’s payroll, tax filing and claims services, the Company collects funds for payment of payroll, taxes and claims, temporarily holds such funds until payment is due, remits the funds to the clients’ employees, appropriate tax authorities or claims holders, files tax returns and handles related regulatory correspondence and amendments. The funds held for clients include cash and long-term bonds. The Company presents the funds held for clients and related obligations separately. Funds held for clients are classified as current assets since, based upon management’s intentions, these funds are held solely for the purpose of satisfying the clients’ funds obligations, which will be repaid within one year of the consolidated balance sheet date. The market fluctuations affect the fair value of the long-term bonds. Due to those fluctuations, funds held for clients might not equal to the clients’ funds obligations.

Interest income earned and realized gains and losses on the disposal of bonds are recorded in revenue in the period that the income is earned, as the collecting, holding and remitting of these funds are critical components of providing these services.

PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment (PP&E), including those under finance leases, are recorded at cost and are depreciated over their estimated useful lives using the straight-line method.

Buildings	10 to 40 years
Leasehold improvements	Lesser of the useful life or lease term
Furniture, fixtures and equipment	3 to 20 years
Computer equipment	3 to 5 years

LEASES

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases are classified as operating leases.

Assets held under finance leases are initially recognized in PP&E at an amount equal to the fair value of the leased assets or, if lower, the present value of minimum lease payments at the inception of the lease, and then depreciated over the economic useful life of the asset or lease term, whichever is shorter. The capital element of future lease payments is included in the consolidated balance sheets within long-term debt. Interest is charged to the consolidated statements of earnings so as to achieve a constant rate of interest on the remaining balance of the liability.

Lease payments under operating leases are charged to the consolidated statements of earnings on a straight-line basis over the lease term. Operating lease incentives, typically for premises, are recognized as a reduction in rental expense over the lease term.

CONTRACT COSTS

Contract costs are comprised primarily of transition costs incurred to implement long-term managed IT and business process services contracts and incentives.

Transition costs

Transition costs consist mostly of costs associated with the installation of systems and processes, as well as conversion of the client’s applications to the Company’s platforms incurred after the award of managed IT and business process services contracts. Transition costs are comprised essentially of labour costs, including compensation and related fringe benefits, as well as subcontractor costs.

Incentives

Occasionally, incentives are granted to clients upon the signing of managed IT and business process services contracts. These incentives are granted in the form of cash payments.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 14

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

CONTRACT COSTS (CONTINUED)

Amortization of contract costs

Contract costs are amortized using the straight-line method over the period services are provided. Amortization of transition costs is included in costs of services, selling and administrative and amortization of incentives is recorded as a reduction of revenue.

Impairment of contract costs

When a contract is not expected to be profitable, the estimated loss is first applied to impair the related capitalized contract costs. The excess of the expected loss over the capitalized contract costs is recorded as onerous revenue-generating contracts in provisions. If at a future date the contract returns to profitability, the previously recognized impairment loss must be reversed. First the estimated losses on revenue-generating contracts must be reversed, and if there is still additional projected profitability then any capitalized contract costs that were impaired must be reversed. The reversal of the impairment loss is limited so that the carrying amount does not exceed its recoverable amount, nor exceed the carrying amount that would have been determined, net of amortization, had no impairment loss been recognized for the contract costs in prior years.

INTANGIBLE ASSETS

Intangible assets consist mainly of internal-use software, business solutions, software licenses and client relationships. Internal-use software, business solutions and software licenses are recorded at cost. Internal-use software developed internally is capitalized when it meets specific capitalization criteria related to technical and financial feasibility and when the Company demonstrates its ability and intention to use it. Business solutions developed internally and marketed are capitalized when they meet specific capitalization criteria related to technical, market and financial feasibility. Internal-use software, business solutions, software licenses and client relationships acquired through business combinations are initially recorded at their fair value based on the present value of expected future cash flows, which involves estimates, such as the forecasting of future cash flows and discount rates.

Amortization of intangible assets

The Company amortizes its intangible assets using the straight-line method over their estimated useful lives.

Internal-use software	2 to 7 years
Business solutions	2 to 10 years
Software licenses	3 to 8 years
Client relationships	2 to 10 years

IMPAIRMENT OF PP&E, INTANGIBLE ASSETS AND GOODWILL

Timing of impairment testing

The carrying values of PP&E, intangible assets and goodwill are reviewed for impairment when events or changes in circumstances indicate that the carrying value may be impaired. The Company assesses at each reporting date whether any such events or changes in circumstances exist. The carrying values of PP&E and intangible assets not available for use are tested for impairment annually as at September 30. Goodwill is tested for impairment annually during the fourth quarter of each fiscal year.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 15

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

IMPAIRMENT OF PP&E, INTANGIBLE ASSETS AND GOODWILL (CONTINUED)

Impairment testing

If any indication of impairment exists or when annual impairment testing for an asset is required, the Company estimates the recoverable amount of the asset or cash-generating unit (CGU) to which the asset relates to determine the extent of any impairment loss. The recoverable amount is the higher of an asset’s or CGU’s fair value less costs of disposal and its value in use (VIU) to the Company. The Company mainly uses the VIU. In assessing the VIU, estimated future cash flows are discounted to their present value using a discount rate that reflects current market assessments of the time value of money and the risks specific to the asset or CGU. In determining fair value less costs of disposal, recent market transactions are taken into account, if available. If the recoverable amount of an asset or a CGU is estimated to be less than its carrying amount, the carrying amount is reduced to its recoverable amount. An impairment loss is recognized immediately in the consolidated statements of earnings.

Goodwill acquired through business combinations is allocated to the CGU or group of CGUs that are expected to benefit from acquired work force and synergies of the related business combination. The group of CGUs that benefit from the acquired work force and synergies correspond to the Company’s operating segments. For goodwill impairment testing purposes, the group of CGUs that represents the lowest level within the Company at which management monitors goodwill is the operating segment level.

The recoverable amount of each operating segment has been determined based on the VIU calculation which includes estimates about their future financial performance based on cash flows approved by management covering a period of five years. Key assumptions used in the VIU calculations are the discount rate applied and the long-term growth rate of net operating cash flows. In determining these assumptions, management has taken into consideration the current economic environment and its resulting impact on expected growth and discount rates. The cash flow projections reflect management’s expectations of the operating segment’s operating performance and growth prospects in the operating segment’s market. The discount rate applied to an operating segment is the weighted average cost of capital (WACC). Management considers factors such as country risk premium, risk-free rate, size premium and cost of debt to derive the WACC. Impairment losses relating to goodwill cannot be reversed in future periods.

For impaired assets, other than goodwill, an assessment is made at each reporting date as to whether there is any indication that previously recognized impairment losses may no longer exist or may have decreased. If such indication exists, the Company estimates the recoverable amount of the asset. A previously recognized impairment loss is reversed only if there has been a change in the assumptions used to determine the recoverable amount of the asset since the last impairment loss was recognized. The reversal is limited so that the carrying amount of the asset does not exceed its recoverable amount, nor exceed the carrying amount that would have been determined, net of amortization, had no impairment loss been recognized for the asset in prior years. Such reversal is recognized in the consolidated statements of earnings.

LONG-TERM FINANCIAL ASSETS

Long-term investments presented in long-term financial assets are comprised of bonds which are presented as long-term based on management’s intentions.

BUSINESS COMBINATIONS

The Company accounts for its business combinations using the acquisition method. Under this method, the consideration transferred is measured at fair value. Acquisition-related and integration costs associated with the business combination are expensed as incurred or when a present legal or constructive obligation exists. The Company recognizes goodwill as the excess of the cost of the acquisition over the net identifiable tangible and intangible assets acquired and liabilities assumed at their acquisition-date fair values. The goodwill recognized is composed of the future economic value associated to acquired work force and synergies with the Company’s operations which are primarily due to reduction of costs and new business opportunities. Management makes assumptions when determining the acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed which involve estimates, such as the forecasting of future cash flows, discount rates, and the useful lives of the assets acquired. Subsequent changes in fair values are adjusted against the cost of acquisition if they qualify as measurement period adjustments. The measurement period is the period between the date of acquisition and the date where all significant information necessary to determine the fair values is available, not to exceed 12 months. All other subsequent changes in estimate are recognized in the consolidated statements of earnings.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 16

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

EARNINGS PER SHARE

Basic earnings per share is based on the weighted average number of shares outstanding during the period. Diluted earnings per share is determined using the treasury stock method to evaluate the dilutive effect of stock options and performance share units (PSUs).

RESEARCH AND SOFTWARE DEVELOPMENT COSTS

Research costs are charged to earnings in the period in which they are incurred, net of related tax credits. Software development costs related to internal-use software and business solutions are charged to earnings in the year they are incurred, net of related tax credits, unless they meet specific capitalization criteria related to technical, market and financial feasibility as described in the Intangible assets section above.

TAX CREDITS

The Company follows the income approach to account for research and development (R&D) and other tax credits, whereby investment tax credits are recorded when there is a reasonable assurance that the assistance will be received and that the Company will comply with all relevant conditions. Under this method, tax credits related to operating expenditures are recorded as a reduction of the related expenses and recognized in the period in which the related expenditures are charged to earnings. Tax credits related to capital expenditures are recorded as a reduction of the cost of the related assets. The tax credits recorded are based on management’s best estimates of amounts expected to be received and are subject to audit by the taxation authorities.

INCOME TAXES

Income taxes are accounted for using the liability method of accounting.

Current income taxes are recognized with respect to the amounts expected to be paid or recovered under the tax rates and laws that have been enacted or substantively enacted at the balance sheets date.

Deferred tax assets and liabilities are determined based on deductible or taxable temporary differences between the amounts reported for consolidated financial statement purposes and tax values of the assets and liabilities using enacted or substantively enacted tax rates that will be in effect for the year in which the differences are expected to be recovered or settled. Deferred tax assets and liabilities are recognized in earnings, in other comprehensive income or in equity based on the classification of the item to which they relate.

Deferred tax assets are recognized for unused tax losses to the extent that it is probable that taxable profit will be available against which the losses can be utilized. Once this assessment is made, the Company considers the analysis of forecasts and future tax planning strategies. Estimates of taxable profit are made based on the forecast by jurisdiction on an undiscounted basis. In addition, management considers factors such as substantively enacted tax rates, the history of the taxable profits and availability of tax strategies.

The Company is subject to taxation in numerous jurisdictions and there are transactions and calculations for which the ultimate tax determination is uncertain. When a tax position is uncertain, the Company recognizes an income tax asset or reduces an income tax liability only when it is probable that the tax asset will be realized in the future or that the income tax liability is no longer probable. The provision for uncertain tax positions is made using the best estimate of the amount expected to be paid based on qualitative assessment of all relevant factors such as experience of previous tax audits or interpretations of tax regulations.

PROVISIONS

Provisions are recognized when the Company has a present legal or constructive obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. The Company’s provisions consist of liabilities for leases of vacated premises, litigation and claims provisions arising in the ordinary course of business, decommissioning liabilities for operating leases of office buildings and onerous revenue-generating contracts. The Company also records restructuring provisions for termination of employment costs related to its productivity improvement initiatives and to the integration of its business acquisitions.

The amount recognized as a provision is the best estimate of the consideration required to settle the present obligation at the end of the reporting period, taking into account the risks and uncertainties surrounding the obligation. Provisions are discounted using a current pre-tax rate when the impact of the time value of money is material. The increase in the provisions due to the passage of time is recognized as finance costs.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 17

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

PROVISIONS (CONTINUED)

The Company accrues provisions for onerous leases which consist of estimated costs associated with vacated premises. The provisions reflect the present value of lease payments in excess of the expected sublease proceeds on the remaining term of the lease.

The accrued litigation and legal claims provisions are based on historical experience, current trends and other assumptions that are believed to be reasonable under the circumstances. Estimates include the period in which the underlying cause of the claim occurred and the degree of probability of an unfavourable outcome.

Decommissioning liabilities pertain to operating leases of buildings where certain arrangements require premises to be returned to their original state at the end of the lease term. The provision is determined using the present value of the estimated future cash outflows.

Provisions for onerous revenue-generating contracts are recorded when unavoidable costs of fulfilling the contract exceed the estimated total revenue from the contract. Management regularly reviews arrangement profitability and the underlying estimates.

Restructuring provisions are recognized when a detailed formal plan identifies the business or part of the business concerned, the location and number of employees affected, a detailed estimate of the associated costs, appropriate timelines and has been communicated to those affected by it.

TRANSLATION OF FOREIGN CURRENCIES

The Company’s consolidated financial statements are presented in Canadian dollars, which is also the parent company’s functional currency. Each entity in the Company determines its own functional currency and items included in the financial statements of each entity are measured using that functional currency. Functional currency is the currency of the primary economic environment in which the entity operates.

Foreign currency transactions and balances

Revenue, expenses and non-monetary assets and liabilities denominated in foreign currencies are recorded at the rate of exchange prevailing at the transaction date. Monetary assets and liabilities denominated in foreign currencies are translated at exchange rates prevailing at the balance sheets date. Unrealized and realized translation gains and losses are reflected in the consolidated statements of earnings.

Foreign operations

For foreign operations that have functional currencies different from the Company, assets and liabilities denominated in a foreign currency are translated at exchange rates in effect at the balance sheets date. Revenue and expenses are translated at average exchange rates prevailing during the period. Resulting unrealized gains or losses on translating financial statements of foreign operations are reported in other comprehensive income.

For foreign operations with the same functional currency as the Company, monetary assets and liabilities are translated at the exchange rates in effect at the balance sheets date and non-monetary assets and liabilities are translated at historical exchange rates. Revenue and expenses are translated at average exchange rates during the period. Translation exchange gains or losses of such operations are reflected in the consolidated statements of earnings.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 18

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

SHARE-BASED PAYMENTS

Equity-settled plans

The Company operates equity-settled stock option and PSU plans under which the Company receives services from employees, officers and directors as consideration for equity instruments.

The fair value of those share-based payments is established on the grant date using the Black-Scholes option pricing model for the stock options and the closing price of Class A subordinate voting shares of the Company on the Toronto Stock Exchange (TSX) for the PSUs. The number of stock options and PSUs expected to vest are estimated on the grant date and subsequently revised on each reporting date. For stock options, the estimation of fair value requires making assumptions for the most appropriate inputs to the valuation model including the expected life of the option and expected stock price volatility. The fair value of share-based payments, adjusted for expectations related to performance conditions and forfeitures, are recognized as share-based payment costs over the vesting period in earnings with a corresponding credit to contributed surplus on a graded-vesting basis if they vest annually or on a straight-line basis if they vest at the end of the vesting period.

When stock options are exercised, any consideration paid is credited to capital stock and the recorded fair value of the stock options is removed from contributed surplus and credited to capital stock. When PSUs are exercised, the recorded fair value of PSUs is removed from contributed surplus and credited to capital stock.

Share purchase plan

The Company operates a share purchase plan for eligible employees. Under this plan, the Company matches the contributions made by employees up to a maximum percentage of the employee’s salary. The Company’s contributions to the plan are recognized in salaries and other member costs within costs of services, selling and administrative.

Cash-settled deferred share units

The Company operates a deferred share unit (DSU) plan to compensate the external members of the Board of Directors. The expense is recognized within costs of services, selling and administrative for each DSU granted equal to the closing price of Class A subordinate voting shares of the Company on the TSX at the date on which DSUs are awarded and a corresponding liability is recorded in accrued compensation. After the grant date, the DSU liability is remeasured for subsequent changes in the fair value of the Company’s shares.

FINANCIAL INSTRUMENTS

For the fiscal year ended September 30, 2019, under IFRS 9, Financial Instruments

All financial instruments are initially measured at their fair value and are subsequently classified either at amortized cost, at fair value through earnings (FVTE) or at fair value through other comprehensive income (FVOCI). Financial assets are classified based on the Company’s management model of such instruments and their contractual cash flows they generate. Financial liabilities are classified and measured at amortized cost, unless they are held for trading and classified as FVTE.

The Company has made the following classifications:

FVTE

Cash and cash equivalents, derivative financial instruments and deferred compensation plan assets within long-term financial assets are measured at fair value at the end of each reporting period and the resulting gains or losses are recorded in the consolidated statements of earnings.

Amortized Cost

Trade accounts receivable, cash included in funds held for clients, long-term receivables within long-term financial assets, accounts payable and accrued liabilities, accrued compensation, long-term debt and clients’ funds obligations are measured at amortized cost using the effective interest method. Financial assets classified at amortized cost are subject to impairment. For trade accounts receivable and long-term receivables, as well for work in progress, the Company applies the simplified approach to measure expected credit losses, which requires lifetime expected loss allowance to be recorded upon initial recognition of the financial assets.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 19

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

FINANCIAL INSTRUMENTS (CONTINUED)

FVOCI

Long-term bonds included in funds held for clients and in long-term investments within long-term financial assets are measured at fair value through other comprehensive income and are subject to impairment for which the Company uses the low credit risk exemption.

The unrealized gains and losses, net of applicable income taxes, are recorded in other comprehensive income. Interest income measured using the effective interest method and realized gains and losses on derecognition are recorded in the consolidated statements of earnings.

Transaction costs are comprised primarily of legal, accounting and other costs directly attributable to the issuance of the respective financial assets and liabilities. Transaction costs are capitalized to the cost of financial assets and liabilities classified as other than FVTE.

Financial assets are derecognized if the contractual rights to the cash flows from the financial asset expire or the asset is transferred and the transfer qualifies for derecognition as substantially all the risks and rewards of ownership of the financial asset have been transferred.

Fair value hierarchy

Fair value measurements recognized on the balance sheets are classified in accordance with the following levels:

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: inputs other than quoted prices included in Level 1, but that are observable for the asset or liability, either directly or indirectly; and

Level 3: inputs for the asset or liability that are not based on observable market data.

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

The Company enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign currency exchange risks.

Derivative financial instruments are initially recognized at fair value at the date the derivative contracts are entered into and are subsequently remeasured to their fair value at the end of each reporting date. The resulting gain or loss is recognized in the consolidated statements of earnings, unless the derivative is designated and is effective as a hedging instrument, in which event the timing of the recognition in the consolidated statements of earnings depends on the nature of the hedge relationship. The cash flows of the hedging instruments are classified in the same manner as the cash flows of the item being hedged.

At the inception of a hedge relationship, the Company formally designates and documents the hedge relationship to which the Company wishes to apply hedge accounting and the risk management’s objective and strategy for undertaking the hedge. The documentation includes the identification of the nature of the risk being hedged, the economic relationship between the hedged item and the hedging instruments which should not be dominated by credit risk, the hedge ratio consistent with the risk management strategy pursued and how the Company will assess the effectiveness of the hedging relationship on an ongoing basis.

Management evaluates hedge effectiveness at inception of the hedge instrument and quarterly thereafter generally based on a managed hedge ratio of 1:1. Hedge effectiveness is measured prospectively as the extent to which changes in the fair value or cash flows of the derivative offsets the changes in the fair value or cash flows of the underlying hedged instrument or risk when there is a significant mismatch between the terms of the hedging instrument and the hedged item. Any meaningful imbalance is considered ineffectiveness in the hedge and accounted for accordingly in the consolidated statements of earnings.

Hedges of net investments in foreign operations

The Company uses cross-currency swaps and foreign currency denominated long-term debt to hedge portions of the Company’s net investments in its U.S. and European operations. Foreign exchange translation gains or losses on the net investments and the effective portions of gains or losses on instruments hedging the net investments are recorded in other comprehensive income. Gains or losses relating to the ineffective portion are recognized in consolidated statements of earnings. When the hedged net investment is disposed of, the relevant amount in other comprehensive income is transferred to earnings as part of the gain or loss on disposal.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 20

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS (CONTINUED)

Cash flow hedges of future revenue and long-term debt

The majority of the Company’s revenue and costs are denominated in a currency other than the Canadian dollar. The risk of foreign exchange fluctuations impacting the results is substantially mitigated by matching the Company’s costs with revenue denominated in the same currency. In certain cases where there is a substantial imbalance for a specific currency, the Company enters into foreign currency forward contracts to hedge the variability in the foreign currency exchange rates.

The Company also uses interest rate and cross-currency swaps to hedge either the cash flow exposure or the foreign exchange exposure of the long-term debt.

The effective portion of the change in fair value of the derivative financial instruments is recognized in other comprehensive income and the ineffective portion, if any, in the consolidated statements of earnings. The effective portion of the change in fair value of the derivatives is reclassified out of other comprehensive income into the consolidated statements of earnings when the hedged item is recognized in the consolidated statements of earnings.

Fair value hedges of Senior U.S. unsecured notes

The Company entered into interest rate swaps to hedge the fair value exposure of the issued fixed rate Senior U.S. unsecured notes. Under the interest rate swaps, the Company receives a fixed rate of interest and pays interest at a variable rate on the notional amount.

The changes in the fair value of the interest rate swaps are recognized in the consolidated statements of earnings as finance costs. The changes in the fair value of the hedged items attributable to the risk hedged is recorded as part of the carrying value of the Senior U.S. unsecured notes and are also recognized in the consolidated statements of earnings as finance costs. If the hedged items are derecognized, the unamortized fair value is recognized immediately in the consolidated statements of earnings.

Cost of hedging

Company may elect to account for forward element of forward contracts or foreign currency basis spread as costs of hedging. In such cases, the deferred costs of hedging, net of applicable income taxes, are recognized as a separate component of the accumulated other comprehensive income and reclassified in the consolidated statements of earnings when the hedged item is recognized.

EMPLOYEE BENEFITS

The Company operates both defined benefit and defined contribution post-employment benefit plans.

The cost of defined contribution plans is charged to the consolidated statements of earnings on the basis of contributions payable by the Company during the year.

For defined benefit plans, the defined benefit obligations are calculated by independent actuaries using the projected unit credit method. The retirement benefits obligations in the consolidated balance sheets represent the present value of the defined benefit obligations as reduced by the fair value of plan assets. The retirement benefits assets are recognized to the extent that the Company can benefit from refunds or a reduction in future contributions. Retirement benefits plans that are funded by the payment of insurance premiums are treated as defined contribution plans unless the Company has an obligation either to pay the benefits directly when they fall due or to pay further amounts if assets accumulated with the insurer do not cover all future employee benefits. In such circumstances, the plan is treated as a defined benefit plan.

Insurance policies are treated as plan assets of a defined benefit plan if the proceeds of the policy:

- Can only be used to fund employee benefits;

- Are not available to the Company’s creditors; and

- Either cannot be paid to the Company unless the proceeds represent surplus assets not needed to meet all the benefit obligations or are a reimbursement for benefits already paid by the Company.

Insurance policies that do not meet the above criteria are treated as non-current investments and are held at fair value as long-term financial assets in the consolidated balance sheets.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 21

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

EMPLOYEE BENEFITS (CONTINUED)

The actuarial valuations used to determine the cost of defined benefit pension plans and their present value involve making assumptions about discount rates, future salary and pension increases, inflation rates and mortality. Any changes in these assumptions will impact the carrying amount of pension obligations. In determining the appropriate discount rate, management considers the interest rates of high quality corporate bonds that are denominated in the currency in which the benefits will be paid, and that have terms to maturity approximating the terms of the related pension liability.

The current service cost is recognized in the consolidated statements of earnings under costs of services, selling and administrative. The net interest cost calculated by applying the discount rate to the net defined benefit liabilities or assets is recognized as net finance cost or income. When the benefits of a plan are changed or when a plan is curtailed, the resulting change in benefits that relates to past services or the gains or losses on curtailment is recognized immediately in the consolidated statements of earnings. The gains or losses on the settlement of a defined benefit plan are recognized when the settlement occurs.

Remeasurements on defined benefit plans include actuarial gains and losses, changes in the effect of the asset ceiling and the return on plan assets, excluding the amount included in net interest on the net defined liabilities or assets. Remeasurements are charged or credited to other comprehensive income in the period in which they arise.

ADOPTION OF ACCOUNTING STANDARDS

The following standards have been adopted by the Company on October 1, 2018:

IFRS 15 - Revenue from Contracts with Customers

In May 2014, the IASB issued IFRS 15, Revenue from Contracts with Customers, to specify how and when to recognize revenue as well as requiring the provision of more informative and relevant disclosures. The standard supersedes IAS 18, Revenue, IAS 11, Construction Contracts, and other revenue related interpretations.

IFRS 15 was adopted by the Company using the modified retrospective method, with no restatement of comparative figures. The Company’s policies applicable prior to October 1, 2018 are described below. The main changes to these accounting policies are as follows:

– Initial implementation activities of managed IT and business process services arrangements, previously not considered as a separately identifiable component, could be in some cases identified as a separate performance obligation if they meet the criteria of being distinct under IFRS 15 resulting in acceleration of revenue recognition and related contract costs.

– Previously, when a software license had value to the client on a stand-alone basis and was identified as a separately identifiable component, revenue from the software license was recognized upon delivery. Under IFRS 15, when the arrangement involves significant customization services, revenue from a software license is now combined with the services resulting in deferral of revenue recognition.

– The Company changed its presentation of work in progress and deferred revenue which are now presented net on a contract by-contract basis separately from accounts receivable and no longer for each project as it was previously the case for systems integration and consulting services arrangements.

– IFRS 15 indicates that IAS 37, Provisions, Contingent Liabilities and Contingent Assets, should now be applied to estimated losses on revenue-generating contracts. Therefore, related amounts previously classified as accounts payable and accrued liabilities and other long-term liabilities are now classified as current and non-current provisions.

– IFRS 15 requires additional disclosures such as information on disaggregation of revenue from contracts with customers by geography, service type and major clients and on remaining performance obligations, which are respectively provided in Note 27, Segmented Information and Note 21, Remaining performance obligations.

The adoption of IFRS 15 did not have a material impact on the Company’s consolidated financial statements.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 22

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 15 - Revenue from Contracts with Customers (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 18, Revenue and IAS 11, Construction Contracts

The Company provides services and products under arrangements that contain various pricing mechanisms. The Company recognizes revenue when the following criteria are met: there is clear evidence that an arrangement exists, the amount of revenue and related costs can be measured reliably, it is probable that future economic benefits will flow to the Company, the stage of completion can be measured reliably where services are delivered and the significant risks and rewards of ownership, including effective control, are transferred to clients where products are sold. Revenue is measured at the fair value of the consideration received or receivable net of discounts, volume rebates and sales related taxes.

Some of the Company’s arrangements may include client acceptance clauses. Each clause is analyzed to determine whether the earnings process is complete when the service is performed. Formal client sign-off is not always necessary to recognize revenue provided that the Company objectively demonstrates that the criteria specified in the acceptance provisions are satisfied. Some of the criteria reviewed include historical experience with similar types of arrangements, whether the acceptance provisions are specific to the client or are included in all arrangements, the length of the acceptance term and historical experience with the specific client.

Revenue from sales of third party vendor’s products, such as software licenses, hardware or services is recorded on a gross basis when the Company is a principal to the transaction and is recorded net of costs when the Company is acting as an agent between the client and vendor. Factors generally considered to determine whether the Company is a principal or an agent include if the Company has the primary responsibility for providing the product or service, adds meaningful value to the vendor’s product or service, has discretion in supplier selection and assumes credit risks.

Revenue recognition of multiple component arrangements

Assessing whether the deliverables within an arrangement are separately identifiable components requires judgement by management. A component is considered as separately identifiable if it has value to the client on a stand-alone basis. The Company first reviews the contract clauses to evaluate if the deliverable is accepted separately by the client. Then, the Company assesses if the deliverable could have been provided by another vendor and if it would have been possible for the client to decide to not purchase the deliverable.

Relative selling price

The Company’s arrangements often include a mix of the services and products as described below. If an arrangement involves the provision of multiple components, the total arrangement value is allocated to each separately identifiable component based on its relative selling price. When estimating the selling price of each component, the Company maximizes the use of observable prices which are established using the Company’s prices for same or similar components. When observable prices are not available, the Company estimates selling prices based on its best estimate. The best estimate of the selling price is the price at which the Company would normally expect to offer the services or products and is established by considering a number of internal and external factors including, but not limited to, geographies, the Company’s pricing policies, internal costs and margins. The appropriate revenue recognition method is applied for each separately identifiable component as described below.

Managed IT and BPS

Revenue from managed IT and BPS arrangements is generally recognized as the services are provided at the contractually stated price, unless there is a better measure of performance or delivery.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 23

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 15 - Revenue from Contracts with Customers (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 18, Revenue and IAS 11, Construction Contracts (continued)

Systems integration and consulting services

Revenue from systems integration and consulting services under time and material arrangements is recognized as the services are rendered, and revenue under cost-based arrangements is recognized as reimbursable costs are incurred.

Revenue from systems integration and consulting services under fixed-fee arrangements where the outcome of the arrangements can be estimated reliably is recognized using the percentage-of-completion method over the service period. The Company primarily uses labour costs or labour hours to measure the progress towards completion. This method relies on estimates of total expected labour costs or total expected labour hours to complete the service, which are compared to labour costs or labour hours incurred to date, to arrive at an estimate of the percentage of revenue earned to date. Management regularly reviews underlying estimates of total expected labour costs or hours. If the outcome of an arrangement cannot be estimated reliably, revenue is recognized to the extent of arrangement costs incurred if it is probable that such costs will be recoverable.

Revenue from benefits-funded arrangements is recognized only to the extent that it is probable that the stream associated with the transaction will generate sufficient amounts to fund the value on which revenue recognition is based.

Software licenses

Most of the Company’s software license arrangements include other services such as implementation, customization and maintenance. For these types of arrangements, revenue from a software license is recognized upon delivery if it has been identified as a separately identifiable component. Otherwise, it is combined with the implementation and customization services and is accounted for as described in the Systems integration and consulting services section above. Revenue from maintenance services for software licenses sold is recognized ratably over the term of the maintenance period.

Work in progress and deferred revenue

Amounts recognized as revenue in excess of billings are classified as work in progress. Amounts received in advance of the performance of services or delivery of products are classified as deferred revenue.

Estimated losses on revenue-generating contracts

Estimated losses on revenue-generating contracts may occur due to additional costs which were not foreseen at inception of the contract. Contract losses are measured at the amount by which the estimated total costs exceed the estimated total revenue from the contract. The estimated losses on revenue-generating contracts are recognized in the period when it is determined that a loss is probable. The expected loss is first applied to impair the related capitalized contract costs with the excess recorded in accounts payable and accrued liabilities and in other long-term liabilities. Management regularly reviews arrangement profitability and the underlying estimates.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 24

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments

In July 2014, the IASB amended IFRS 9, Financial Instruments, to replace IAS 39, Financial Instruments: Recognition and Measurement.

IFRS 9 was adopted retrospectively by the Company, with no restatement of comparative figures. The Company’s policies applicable prior to October 1, 2018 are described below. The main changes to these accounting policies are as follows:

– The standard simplifies the classification of financial assets, while carrying forward most of the requirements of IAS 39. The Company’s financial assets previously classified as loans and receivables are now classified at amortized cost and continue to be measured as such. Financial assets previously classified as available-for-sale are now classified at fair value through other comprehensive income and continue to be measured as such. Other financial assets and derivatives that do not qualify for hedge accounting are still classified and measured at fair value through earnings. Financial liabilities previously classified as other liabilities are now classified at amortized cost and continue to be measured as such.

– The standard introduces a new impairment model which applies to the Company’s trade accounts receivable, work in progress, long-term receivables and long-term bonds. The Company is not subject to any significant credit risk, given its large and diversified client base and its risk mitigation strategy to invest in high credit quality corporate and government bonds with a credit rating of A or higher. The Company has applied the simplified approach on its accounts receivable, work in progress and long-term receivables and used the low credit risk exemption on its long-term bonds.

– Finally, IFRS 9 introduces a new hedge accounting model that is more closely aligned with risk-management activities. The Company had applied the new hedge accounting model and the existing hedge relationships continue to qualify for hedge accounting under this new model. The Company had elected to account for the forward element of the cross-currency swaps as costs of hedging.

– The additional annual disclosures are provided in Note 30, Financial instruments.

The adoption of IFRS 9 did not have a material impact on the Company’s consolidated financial statements.

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement

All financial instruments are initially measured at their fair value. Subsequently, financial assets classified as loans and receivables and financial liabilities classified as other liabilities are measured at their amortized cost using the effective interest rate method.

Financial assets and liabilities classified as fair value through earnings (FVTE) and classified as available-for-sale are measured subsequently at their fair value.

Financial instruments may be designated on initial recognition as FVTE if any of the following criteria are met: i) the financial instrument contains one or more embedded derivatives that otherwise would have to be accounted for separately; ii) the designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise from measuring the financial asset or liability or recognizing the gains and losses on them on a different basis; or iii) the financial asset and financial liability are part of a group of financial assets or liabilities that is managed and its performance evaluated on a fair value basis, in accordance with a documented risk management or investment strategy. Gains and losses related to periodic revaluations of financial assets and liabilities designated as FVTE are recorded in the consolidated statements of earnings.

The unrealized gains and losses, net of applicable income taxes, on available-for-sale assets are reported in other comprehensive income. Interest income earned and realized gains and losses on the sale of available-for-sale assets are recorded in the consolidated statements of earnings.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 25

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement (continued)

Transaction costs are comprised primarily of legal, accounting and other costs directly attributable to the issuance of the respective financial assets and liabilities. Transaction costs are capitalized to the cost of financial assets and liabilities classified as other than FVTE.

Financial assets are derecognized if the contractual rights to the cash flows from the financial asset expire or the asset is transferred and the transfer qualifies for derecognition. The transfer qualifies for derecognition if substantially all the risks and rewards of ownership of the financial asset are transferred.

The Company has made the following classifications:

FVTE

Cash and cash equivalents and derivative financial instruments unless they qualify for hedge accounting. In addition, deferred compensation plan assets within long-term financial assets were designated by management as FVTE upon initial recognition as this reflected management’s investment strategy.

Loans and receivables

Trade accounts receivable, cash included in funds held for clients and long-term receivables within long-term financial assets.

Available-for-sale

Long-term bonds included in funds held for clients and in long-term investments within long-term financial assets.

Other liabilities

Accounts payable and accrued liabilities, accrued compensation, long-term debt and clients’ funds obligations.

Fair value hierarchy

Fair value measurements recognized in the balance sheets are categorized in accordance with the following levels:

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: inputs other than quoted prices included in Level 1, but that are observable for the asset or liability, either directly or indirectly; and

Level 3: inputs for the asset or liability that are not based on observable market data.

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

The Company enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign currency exchange risks.

Derivative financial instruments are initially recognized at fair value at the date the derivative contracts are entered into and are subsequently remeasured to their fair value at the end of each reporting date. The resulting gain or loss is recognized in the consolidated statements of earnings, unless the derivative is designated and is effective as a hedging instrument, in which event the timing of the recognition in the consolidated statements of earnings depends on the nature of the hedge relationship.

At the inception of a hedge relationship, the Company formally designates and documents the hedge relationship to which the Company wishes to apply hedge accounting and the risk management’s objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the risk being hedged and how the Company will assess the effectiveness of changes in the hedging instrument’s fair value in offsetting the exposure to changes in the hedged item’s fair value or cash flows attributable to the hedged risk. Such hedges are expected to be highly effective in achieving offsetting changes in fair value or cash flows and are assessed on an ongoing basis to determine that they actually have been highly effective throughout the financial reporting periods for which they were designated.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 26

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement (continued)

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS (continued)

The cash flows of the hedging transactions are classified in the same manner as the cash flows of the position being hedged.

Derivative financial instruments used as hedging items are recorded at fair value in the consolidated balance sheets under current derivative financial instruments, long-term financial assets or long-term derivative financial instruments. Valuation models, such as discounted cash flow analyses using observable market inputs, are utilized to determine the fair values of the derivative financial instruments.

Hedges of net investments in foreign operations

The Company uses cross-currency swaps and foreign currency denominated long-term debt to hedge portions of the Company’s net investments in its U.S. and European operations. Foreign exchange translation gains or losses on the net investments and the effective portions of gains or losses on instruments hedging the net investments are recorded in other comprehensive income. To the extent that the hedge is ineffective, such differences are recognized in consolidated statements of earnings. When the hedged net investment is disposed of, the relevant amount in other comprehensive income is transferred to earnings as part of the gain or loss on disposal.

Cash flow hedges of future revenue and long-term debt

The majority of the Company’s revenue and costs are denominated in currency other than the Canadian dollar. The risk of foreign exchange fluctuations impacting the results is substantially mitigated by matching the Company’s costs with revenue denominated in the same currency. In certain cases where there is a substantial imbalance for a specific currency, the Company enters into foreign currency forward contracts to hedge the variability in the foreign currency exchange rates.

The Company also uses interest rate and cross-currency swaps to hedge either the cash flow exposure or the foreign exchange exposure of the long-term debt.

These derivatives are documented as cash flow hedges and no component of the derivative contracts’ fair value are excluded from the assessment and measurement of hedge effectiveness. The effective portion of the change in fair value of the derivative financial instruments is recognized in other comprehensive income and the ineffective portion, if any, in the consolidated statements of earnings. The effective portion of the change in fair value of the derivatives is reclassified out of other comprehensive income into the consolidated statements of earnings when the hedged element is recognized in the consolidated statements of earnings.

Fair value hedges of Senior U.S. unsecured notes

The Company entered into interest rate swaps to hedge the fair value exposure of the issued fixed rate Senior U.S. unsecured notes. Under the interest rate swaps, the Company receives a fixed rate of interest and pays interest at a variable rate on the notional amount.

The changes in the fair value of the interest rate swaps are recognized in the consolidated statements of earnings as finance costs. The changes in the fair value of the hedged items attributable to the risk hedged is recorded as part of the carrying value of the Senior U.S. unsecured notes and are also recognized in the consolidated statements of earnings as finance costs. If the hedged items are derecognized, the unamortized fair value is recognized immediately in the consolidated statements of earnings.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 27

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

FUTURE ACCOUNTING STANDARD CHANGES

The following standards have been issued but are not yet effective as of September 30, 2019.

IFRS 16 - Leases

In January 2016, the IASB issued IFRS 16, Leases, to set out the principles for the recognition, measurement, presentation and disclosure of leases for both parties to a lease agreement. The standard supersedes IAS 17, Leases, and other leases related interpretations, eliminates the lessee’s classification of leases as either operating leases or finance leases and introduces a single lessee accounting model. The standard is effective since October 1, 2019 for the Company. The standard permits two possible transition methods for its application: i) retrospectively to each prior reporting period presented or ii) retrospectively with the cumulative effect of initially applying the standard recognized on the date of the initial application (modified retrospective method). The Company adopted IFRS 16 using the modified retrospective method, with no restatement of comparative figures. The Company made use of practical expedients available on transition including the definition of a lease, the use of hindsight in determining the lease term, applying a single incremental borrowing rate to a portfolio of leases with similar characteristics and adjusting the right-of-use assets for any onerous lease provisions as an alternative to an impairment review.

In preparation for the conversion to IFRS 16, the Company has developed a detailed conversion plan consisting of three phases: 1) awareness and assessment, 2) design and 3) implementation. As part of the first phase, the Company has established a steering committee responsible for monitoring the progress and approving recommendations from the project team. The steering committee meets regularly and quarterly updates are provided to the Audit and Risk Management Committee. The Company is progressing toward the completion of the third phase of the conversion plan.

The following table shows the expected impact of the adoption of IFRS 16 on the Company’s consolidated balance sheet as of October 1, 2019:

	Balance sheet as at		IFRS 16 adoption			Expected balance sheet
	September 30, 2019					as at October 1, 2019
	$		$			$
Assets
Accounts receivable		1,357,090		3,319			1,360,409
Prepaid expenses and other current assets		172,182		(6,365	)		165,817
Property, plant and equipment		397,661		(21,863	)		375,798
Right-of-use assets		—		701,346			701,346
Other long-term assets		180,480		607			181,087
Deferred tax assets		100,539		14,230			114,769
Other assets		10,413,794		—			10,413,794
		12,621,746		691,274			13,313,020
Liabilities
Accounts payable and accrued liabilities		1,108,895		(8,037	)		1,100,858
Current portion of provisions		73,509		(3,723	)		69,786
Current portion of long-term debt		113,511		152,758			266,269
Long-term provisions		24,946		(2,264	)		22,682
Long-term debt		2,217,696		693,269			2,910,965
Other long-term liabilities		213,392		(64,655	)		148,737
Deferred tax liabilities		178,265		(8,790	)		169,475
Other liabilities		1,807,429		—			1,807,429
		5,737,643		758,558			6,496,201
Equity
Retained earnings		4,557,855		(67,284	)		4,490,571
Other equity		2,326,248		—			2,326,248
		6,884,103		(67,284	)		6,816,819
		12,621,746		691,274			13,313,020

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 28

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

3. Summary of significant accounting policies (continued)

FUTURE ACCOUNTING STANDARD CHANGES (CONTINUED)

IFRS 16 - Leases (continued)

When the Company is the lessee, it is expected that the application of IFRS 16 will result in on-balance sheet recognition of most of its lease agreements that are currently considered operating leases, which are primarily for the rental of premises. The Company also expects a decrease of its property costs and an increase of its finance costs and amortization and depreciation resulting from the change in the recognition, measurement and presentation of rental expenses. The adoption of IFRS 16 will not have an impact on its ability to comply with the external covenants disclosed in Note 31, Capital risk management, related to its Senior U.S. and euro unsecured notes, unsecured committed revolving credit facility and unsecured committed term loan credit facility.

Amendments to IFRS 9, IAS 39 and IFRS 7 - Interest rate benchmark reform

In September 2019, the IASB has amended some of its requirements to address the uncertainty arising from the phasing out of interest-rate benchmarks such as interbank offered rates (IBORS). The amendments issued focused on the accounting effects of uncertainty in the period leading up to the reform. The IASB is also working on the potential consequences to financial reporting of replacing an existing benchmark with an alternative. The amendments impact IFRS 9 Financial instruments, IAS 39 Financial instruments: Recognition and measurement and IFRS 7 Financial instruments: Disclosures. The amendments come into effect for annual periods beginning on or after January 1, 2020 subject to European Union endorsement. The Company is currently evaluating the impact of this standard on its consolidated financial statements.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 29

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

4. Accounts receivable

	As at		As at
	September 30, 2019		September 30, 2018
	$		$
Trade (Note 30)		979,728		1,126,772
R&D and other tax credits1		259,289		245,980
Other		118,073		108,616
		1,357,090		1,481,368

¹    R&D and other tax credits were related to government programs in Canada, the United States of America, France, the United Kingdom and other countries.

5. Funds held for clients

	As at		As at
	September 30, 2019		September 30, 2018
	$		$
Cash		187,823		141,151
Long-term bonds (Note 30)		180,289		184,401
		368,112		325,552

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 30

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

6. Property, plant and equipment

	Land and			Leasehold			Furniture,			Computer
							fixtures and						Total
	buildings			improvements			equipment			equipment
		$			$			$			$			$
Cost
As at September 30, 2018		58,455			204,888			164,634			686,499			1,114,476
Additions		619			40,915			19,568			104,887			165,989
Additions - business acquisitions (Note 25a)		—			5,320			981			1,374			7,675
Disposals/retirements		—			(25,565	)		(4,146	)		(67,291	)		(97,002	)
Foreign currency translation adjustment		(460	)		(999	)		(399	)		(10,840	)		(12,698	)
As at September 30, 2019		58,614			224,559			180,638			714,629			1,178,440
Accumulated depreciation
As at September 30, 2018		14,652			144,275			106,223			461,233			726,383
Depreciation expense (Note 23)		2,601			21,021			16,428			119,214			159,264
Disposals/retirements		—			(25,099	)		(3,836	)		(67,223	)		(96,158	)
Foreign currency translation adjustment		(292	)		(471	)		(143	)		(7,804	)		(8,710	)
As at September 30, 2019		16,961			139,726			118,672			505,420			780,779
Net carrying amount as at September 30, 2019		41,653			84,833			61,966			209,209			397,661
	Land and			Leasehold			Furniture,			Computer
							fixtures and						Total
	buildings			improvements			equipment			equipment
	$			$			$			$			$
Cost
As at September 30, 2017		65,640			210,326			164,016			645,363			1,085,345
Additions		748			27,970			11,034			110,776			150,528
Additions - business acquisitions (Note 25b)		—			192			943			1,479			2,614
Disposals/retirements		(8,933	)		(35,311	)		(11,082	)		(73,245	)		(128,571	)
Foreign currency translation adjustment		1,000			1,711			(277	)		2,126			4,560
As at September 30, 2018		58,455			204,888			164,634			686,499			1,114,476
Accumulated depreciation
As at September 30, 2017		20,691			154,801			99,131			414,109			688,732
Depreciation expense (Note 23)		2,000			21,881			16,003			116,703			156,587
Impairment (Note 23)		—			160			1,764			—			1,924
Disposals/retirements		(8,542	)		(34,251	)		(10,396	)		(70,577	)		(123,766	)
Foreign currency translation adjustment		503			1,684			(279	)		998			2,906
As at September 30, 2018		14,652			144,275			106,223			461,233			726,383
Net carrying amount as at September 30, 2018		43,803			60,613			58,411			225,266			388,093

PP&E include the following assets acquired under finance leases:

			As at September 30, 2019						As at September 30, 2018
			Accumulated		Net				Accumulated		Net
	Cost				carrying		Cost				carrying
			depreciation		amount				depreciation		amount
	$		$		$		$		$		$
Furniture, fixtures and equipment		14,578		8,285		6,293		15,309		7,958		7,351
Computer equipment		40,357		24,787		15,570		46,183		29,831		16,352
		54,935		33,072		21,863		61,492		37,789		23,703

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 31

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

7. Contract costs

				As at September 30, 2019									As at September 30, 2018
										Net									Net
							Accumulated			carrying						Accumulated			carrying
				Cost			amortization			amount			Cost			amortization			amount
				$			$			$			$			$			$
Transition costs					476,075			258,283			217,792			461,262			235,931			225,331
Incentives					61,258			56,085			5,173			71,748			53,932			17,816
					537,333			314,368			222,965			533,010			289,863			243,147
8. Intangible assets
				Internal-use						Business
	Internal-use			software			Business			solutions
	software			internally			solutions			internally			Software			Client
	acquired			developed			acquired			developed			licenses			relationships			Total
	$			$			$			$			$			$			$
Cost
As at September 30, 2018		95,707			114,701			82,256			444,593			216,490			1,025,083			1,978,830
Additions		4,321			9,433			911			61,693			20,196			—			96,554
Additions - business acquisitions (Note 25)		77			—			—			—			201			113,786			114,064
Disposals/retirements		(436	)		(326	)		(803	)		(46	)		(13,281	)		(24,321	)		(39,213	)
Foreign currency translation adjustment		(465	)		(519	)		(1,336	)		5,144			(2,096	)		(19,209	)		(18,481	)
As at September 30, 2019		99,204			123,289			81,028			511,384			221,510			1,095,339			2,131,754
Accumulated amortization
As at September 30, 2018		72,177			58,212			80,586			277,092			145,078			866,359			1,499,504
Amortization expense (Note 23)		8,872			11,513			1,319			37,318			29,356			76,182			164,560
Disposals/retirements		(436	)		(326	)		(803	)		(46	)		(13,247	)		(24,321	)		(39,179	)
Foreign currency translation adjustment		(146	)		(304	)		(1,195	)		3,482			(1,596	)		(11,354	)		(11,113	)
As at September 30, 2019		80,467			69,095			79,907			317,846			159,591			906,866			1,613,772
Net carrying amount as at September 30, 2019		18,737			54,194			1,121			193,538			61,919			188,473			517,982
				Internal-use						Business
	Internal-use			software			Business			solutions						Client
	software			internally			solutions			internally			Software			relationships
	acquired			developed			acquired			developed			licenses			and other			Total
	$			$			$			$			$			$			$
Cost
As at September 30, 2017		99,047			94,788			84,044			387,624			217,875			965,687			1,849,065
Additions		5,742			21,724			—			47,125			19,343			—			93,934
Additions - business acquisitions		—			—			—			—			—			46,755			46,755
Disposals/retirements		(10,145	)		(1,605	)		(1,503	)		(2,796	)		(22,278	)		—			(38,327	)
Foreign currency translation adjustment		1,063			(206	)		(285	)		12,640			1,550			12,641			27,403
As at September 30, 2018		95,707			114,701			82,256			444,593			216,490			1,025,083			1,978,830
Accumulated amortization
As at September 30, 2017		74,286			50,842			78,151			237,351			131,672			786,337			1,358,639
Amortization expense (Note 23)		7,385			7,757			3,954			33,197			34,186			70,447			156,926
Impairment (Note 23)		—			1,209			—			57			—			—			1,266
Disposals/retirements		(10,145	)		(1,605	)		(1,503	)		(2,062	)		(21,926	)		—			(37,241	)
Foreign currency translation adjustment		651			9			(16	)		8,549			1,146			9,575			19,914
As at September 30, 2018		72,177			58,212			80,586			277,092			145,078			866,359			1,499,504
Net carrying amount as at September 30, 2018		23,530			56,489			1,670			167,501			71,412			158,724			479,326

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 32

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

9. Other long-term assets

	As at September 30, 2019		As at     September 30, 2018
		$		$
Prepaid long-term maintenance agreements		20,532		21,647
Insurance contracts held to fund defined benefit pension and life assurance arrangements - reimbursement rights (Note 16)		23,879		24,652
Retirement benefits assets (Note 16)		96,620		27,482
Deposits		13,999		11,253
Deferred financing fees		3,798		3,182
Other		21,652		16,732
		180,480		104,948

10. Long-term financial assets

	As at September 30, 2019		As at     September 30, 2018
		$		$
Deferred compensation plan assets (Notes 16 and 30)		62,627		56,900
Long-term investments (Note 30)		24,596		30,054
Long-term receivables		18,034		19,470
Long-term derivative financial instruments (Note 30)		71,642		11,312
		176,899		117,736

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 33

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

11.   Goodwill

In the prior fiscal year, management reviewed the Company’s operating results through nine operating segments referred to as the Company’s Strategic Business Units, namely: Northern Europe (including Nordics, Baltics and Poland); Canada; France (including Luxembourg and Morocco); United States of America (U.S.) Commercial and State Government; U.S. Federal; United Kingdom (U.K.); Eastern, Central and Southern Europe (primarily Netherlands and Germany); Asia Pacific Global Delivery Centers of Excellence (India and Philippines) and Australia. The last two operating segments which each had reported revenue, earnings and assets that are less than 10% of the Company’s total revenue, earnings and assets, had been aggregated together as Asia Pacific.

During the year ended September 30, 2019, the Company realigned its management structure, resulting primarily in the transfer of our Belgium and Southern Europe operations from the Central and Eastern Europe to the Western and Southern Europe operating segment, the transfer of our Australia operations from the Asia Pacific segment to the U.K. operating segment as well as other internal organizational changes. The Company is now managed through eight operating segments, namely: Western and Southern Europe (primarily France, Portugal and Belgium); Northern Europe (including Nordics, Baltics and Poland); Canada; U.S. Commercial and State Government; U.S. Federal; U.K. and Australia; Central and Eastern Europe (primarily Netherlands and Germany); and Asia Pacific Global Delivery Centers of Excellence (India and Philippines) (Asia Pacific).

Due to the changes in operating segments, the Company reallocated goodwill to the revised CGUs using their relative fair value. No goodwill were impaired before the reclassification.

The operating segments reflect the fiscal year 2019 management structure and the way that the chief operating decision-maker, who is the President and Chief Executive Officer of the Company, evaluates the business.

The Company completed the annual impairment test during the fourth quarter of the fiscal year 2019 and did not identify any impairment.

The variations in goodwill were as follows:

	Western and Southern Europe			Northern Europe			Canada			U.S. Commercial and State Government			U.S. Federal		U.K. and Australia			Central and Eastern Europe			Asia Pacific			Total
	$			$			$			$			$		$			$			$			$
As at September 30, 2018		898,186			1,327,204			1,141,227			1,111,719			882,246		829,520			856,916			294,702			7,341,720
Business acquisitions (Note 25)		—			482,939			(734	)		—			13,955		—			90,943			—			587,103
Goodwill reallocation		115,884			—			(3,756	)		(4,361	)		—		5,366			(94,696	)		(18,437	)		—
Foreign currency translation adjustment		(38,995	)		(106,216	)		—			26,888			21,863		(28,568	)		(32,598	)		(3,360	)		(160,986	)
As at September 30, 2019		975,075			1,703,927			1,136,737			1,134,246			918,064		806,318			820,565			272,905			7,767,837

Key assumptions in goodwill impairment testing

The key assumptions for the CGUs are disclosed in the following tables for the years ended September 30:

2019	Western and Southern Europe		Northern Europe		Canada		U.S. Commercial and State Government		U.S. Federal		U.K. and Australia		Central and Eastern Europe		Asia Pacific
	%		%		%		%		%		%		%		%
Pre-tax WACC		9.1		9.4		8.9		10.0		9.9		8.9		9.1		21.4
Long-term growth rate of net operating cash flows1		1.8		1.8		2.0		2.0		2.0		1.9		1.5		2.0
2018	Northern Europe		Canada		France		U.S. Commercial and State Government		U.S. Federal		U.K.		ECS		Asia Pacific
	%		%		%		%		%		%		%		%
Pre-tax WACC		9.1		8.9		8.6		10.9		10.2		8.1		9.0		19.1
Long-term growth rate of net operating cash flows1		2.0		2.0		1.7		2.0		2.0		1.9		2.0		2.0

¹ The long-term growth rate is based on published industry research.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 34

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

12.   Provisions

As at September 30, 2019, the Company had $98,455,000 ($98,001,000 as at September 30, 2018) of provisions which consist mainly of restructuring.

The following table presents restructuring provisions continuity schedule:

	As at September 30, 2019			As at  September 30, 2018
	$			$
Balance, beginning of year		51,529		63,128
Additional provisions		56,268		111,878
Utilized amounts		(67,302	)	(123,766)
Foreign currency translation adjustment		(1,283	)	289
Balance, end of year		39,212		51,529
Current portion		38,284		50,130
Non-current portion		928		1,399

During the year ended September 30, 2019, additional provisions consist of termination of employment costs in connection with acquisitions of $56,268,000 ($17,630,000 for the year ended September 30, 2018).

In addition, during the year ended September 30, 2018, additional provisions include $94,248,000 of termination of employment costs related to the previously announced restructuring program.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 35

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

13.   Long-term debt

	As at September 30, 2019		As at September 30, 2018
	$		$
Senior U.S. unsecured note repayable of $331,150 (U.S.$250,000) in 20211		332,533		491,651
Senior unsecured notes repayable in September by tranches of $72,853 (U.S.$55,000) in 2021, $397,380 (U.S.$300,000) in 2024, $331,150 (U.S.$250,000) in five yearly repayments of U.S.$50,000 from 2020 to 2024 and $122,791 (€85,000) in 20212		924,021		1,025,683
Unsecured committed revolving credit facility3		334,370		194,795
Unsecured committed term loan credit facility4		661,939		—
Obligations repayable in blended monthly installments maturing at various dates until 2024, bearing a weighted average interest rate of 2.62% (2.46% in 2018)		14,295		30,124
Obligations under finance leases repayable in blended monthly installments maturing at various dates until 2024, bearing a weighted average interest rate of 2.44% (2.40% in 2018)		30,339		29,909
Other long-term debt		33,710		28,731
		2,331,207		1,800,893
Current portion		113,511		348,580
		2,217,696		1,452,313

¹  As at September 30, 2019, an amount of $331,150,000 was drawn, plus fair value adjustments relating to interest rate swaps designated as fair value hedges of $1,418,000 and less financing fees of $35,000. In December 2018, the Company repaid the scheduled repayment of a tranche of the Senior U.S. unsecured note for a total amount of $187,600,000 and settled the related cross-currency swaps (Note 30). The private placement financing with U.S. institutional investors is comprised of one tranche of Senior U.S. unsecured note with a maturity of 2.2 years and an interest rate of 4.99% (weighted average interest rate of 4.76% in 2018). The Senior U.S. unsecured note contains covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

²  As at September 30, 2019, an amount of $924,174,000 was drawn, less financing fees of $153,000. The private placement is comprised of three tranches of Senior U. S. unsecured notes and one tranche of Senior euro unsecured note, with a weighted average maturity of 3.2 years and a weighted average interest rate of 3.66% (3.63% in 2018). In September 2019, the Company repaid the second of the seven yearly scheduled repayments of U.S.$50,000,000 on a tranche of the Senior U. S. unsecured notes for a total amount of $66,055,000 and settled the related cross-currency swaps (Note 30). In September 2019, the Company also repaid the scheduled repayment of a tranche of the Senior U.S. unsecured notes for a total amount of $52,844,000. The Senior unsecured notes contain covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

³  The Company has an unsecured committed revolving credit facility available for an amount of $1,500,000,000 that expires in December 2023. This facility bears interest at bankers’ acceptance, LIBOR or Canadian prime, plus a variable margin that is determined based on the Company’s leverage ratio. As at September 30, 2019, an amount of $15,000,000 was drawn upon this facility at Canadian prime with no margin at a weighted average interest rate of 3.95% and $319,371,000 at banker’s acceptance with a margin of 1.13% and a weighted average interest rate of 1.97%. Also, an amount of $9,631,000 has been committed against this facility to cover various letters of credit issued for clients and other parties. On November 5, 2019, the facility was extended by one year to December 2024 and can be further extended. There were no material changes in the terms and conditions including interest rates and banking covenants. The unsecured committed revolving credit facility contains covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

⁴  During the year ended September 30, 2019, the Company has entered into an unsecured committed term loan credit facility, for a notional amount of U.S. $500,000,000 expiring in December 2023. This facility bears interest at LIBOR, plus a variable margin that is determined based on the Company’s leverage ratio. As at September 30, 2019, an amount of $662,300,000 was drawn less financing fees of $361,000 with a margin of 1.00% and a weighted average interest rate of 2.03%. The unsecured committed term loan credit facility contains covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

Minimum finance lease payments are as follows:

	Principal		Interest		Payment
	$		$		$
Less than one year		14,086		448		14,534
Between one and two years		11,303		282		11,585
Between two and five years		4,950		176		5,126
Total minimum finance lease payments		30,339		906		31,245

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 36

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

14.   Other long-term liabilities

	As at September 30, 2019		As at September 30, 2018
	$		$
Deferred revenue		70,522		86,272
Deferred compensation plan liabilities (Note 16)		63,838		58,197
Deferred rent		64,652		47,325
Other		14,380		13,852
		213,392		205,646

15.   Income taxes

	Year ended September 30
	2019			2018
	$			$
Current income tax expense
Current income tax expense in respect of the current year		439,972			386,773
Current income tax expense relating to changes in tax laws		—			11,400
Adjustments recognized in the current year in relation to the income tax expense of prior years		(17,934	)		(8,357	)
Total current income tax expense		422,038			389,816
Deferred income tax recovery
Deferred income tax (recovery) expense relating to the origination and reversal of temporary differences		(959	)		2,617
Deferred income tax expense (recovery) relating to changes in tax rates		784			(42,437	)
Recognition of previously unrecognized temporary differences		(8,122	)		(1,418	)
Total deferred income tax recovery		(8,297	)		(41,238	)
Total income tax expense		413,741			348,578

The Company’s effective income tax rate differs from the combined Federal and Provincial Canadian statutory tax rate as follows:

	Year ended September 30
	2019			2018
	%			%
Company’s statutory tax rate		26.6			26.7
Effect of foreign tax rate differences		(1.6	)		(1.3	)
Final determination from agreements with tax authorities and expirations of statutes of limitations		(1.4	)		(0.8	)
Non-deductible and tax exempt items		0.2			(0.2	)
Recognition of previously unrecognized temporary differences		—			0.2
Effect of integration-related costs		0.1			—
Minimum income tax charge		0.8			0.9
Changes in tax laws and rates		—			(2.1	)
Effective income tax rate		24.7			23.4

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 37

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

15. Income taxes (continued)

The continuity schedule of deferred tax balances is as follows:

	As at September 30, 2018			Additions from business acquisitions			Recognized in earnings			Recognized in other comprehensive income			Recognized in equity			Foreign currency translation adjustment and other			As at     September 30, 2019
	$			$			$			$			$			$			$
Accounts payable, accrued liabilities and other long-term liabilities		78,177			(3,220	)		(8,394	)		—			—			1,363			67,926
Tax benefits on losses carried forward		62,415			—			(1,001	)		—			—			(2,251	)		59,163
Accrued compensation		34,887			18			3,995			—			6,132			375			45,407
Retirement benefits obligations		25,418			—			(2,683	)		(4,324	)		—			(507	)		17,904
Allowance for doubtful accounts		(260	)		—			260			—			—			—			—
PP&E, contract costs, intangible assets and other long-term assets		(106,207	)		(24,514	)		7,788			—			—			(214	)		(123,147	)
Work in progress		(59,142	)		—			16,010			—			—			(437	)		(43,569	)
Goodwill		(53,891	)		—			(5,407	)		—			—			(1,068	)		(60,366	)
Refundable tax credits on salaries		(26,502	)		—			683			—			—			—			(25,819	)
Cash flow hedges		12,398			—			(1,470	)		(25,290	)		—			459			(13,903	)
Other		(638	)		76			(1,484	)		2,374			—			(1,650	)		(1,322	)
Deferred taxes, net		(33,345	)		(27,640	)		8,297			(27,240	)		6,132			(3,930	)		(77,726	)
	As at September 30, 2017			Additions from business acquisitions			Recognized in earnings			Recognized in other comprehensive income			Recognized in equity			Foreign currency translation adjustment and other			As at September 30, 2018
	$			$			$			$			$			$			$
Accounts payable, accrued liabilities and other long-term liabilities		82,697			(1,619	)		(2,795	)		—			—			(106	)		78,177
Tax benefits on losses carried forward		78,893			589			(18,141	)		—			—			1,074			62,415
Accrued compensation		40,830			—			(4,770	)		—			(1,959	)		786			34,887
Retirement benefits obligations		34,162			—			(1,286	)		(7,911	)		—			453			25,418
Allowance for doubtful accounts		323			—			(562	)		—			—			(21	)		(260	)
PP&E, contract costs, intangible assets and other long-term assets		(134,083	)		(8,216	)		39,646			—			—			(3,554	)		(106,207	)
Work in progress		(80,898	)		—			23,253			—			—			(1,497	)		(59,142	)
Goodwill		(60,668	)		—			8,055			—			—			(1,278	)		(53,891	)
Refundable tax credits on salaries		(29,785	)		—			3,283			—			—			—			(26,502	)
Cash flow hedges		(2,355	)		—			(39	)		14,618			—			174			12,398
Other		3,971			—			(5,406	)		675			—			122			(638	)
Deferred taxes, net		(66,913	)		(9,246	)		41,238			7,382			(1,959	)		(3,847	)		(33,345	)

The deferred tax balances are presented as follows in the consolidated balance sheets:

	As at September 30, 2019			As at September 30, 2018
	$			$
Deferred tax assets		100,539			139,664
Deferred tax liabilities		(178,265	)		(173,009	)
		(77,726	)		(33,345	)

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 38

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

15. Income taxes (continued)

On September 30, 2019, the Company recorded a deferred tax asset of $18,500,000 attributable to the recognition of additional operating tax losses following a settlement with the German tax authority.

On December 22, 2017, the U.S. government enacted a tax reform which includes several measures such as a reduction of corporate tax rate from 35% to 21%, effective on January 1, 2018, and a one-time repatriation tax on earnings held by foreign subsidiaries. In addition to the U.S. tax reform, the government of France enacted a temporary corporate surtax for the current year and a tax rate reduction was enacted by the government of Belgium. As such, the Company recorded a net income tax recovery of $34,100,000 for its fiscal year ended September 30, 2018 resulting from the re-evaluation of its deferred tax assets and liabilities of $45,500,000 partially offset by an income tax expense of $11,400,000 in relation to the U.S. repatriation tax.

As at September 30, 2019, the Company had $367,352,000 ($387,684,000 as at September 30, 2018) in operating tax losses carried forward, of which $37,480,000 ($53,382,000 as at September 30, 2018) expire at various dates from 2020 to 2039 and $329,872,000 ($334,302,000 as at September 30, 2018) have no expiry dates. As at September 30, 2019, a deferred income tax of $54,814,000 ($58,044,000 as at September 30, 2018) has been recognized on $289,976,000 ($290,244,000 as at September as at September 30, 2018) of these losses. The deferred income tax assets are recognized only to the extent that it is probable that taxable income will be available against which the unused tax losses can be utilized. As at September 30, 2019, the Company had $29,287,000 ($26,601,000 as at September 30, 2018) of the unrecognized operating tax losses that will expire at various dates from 2029 to 2039 and 48,089,000 ($70,839,000 as at September 30, 2018) that have no expiry date.

As at September 30, 2019, the Company had $471,772,000 ($497,277,000 as at September 30, 2018) in non-operating tax losses carried forward that have no expiry dates. As at September 30, 2019, a deferred income tax asset of $4,349,000 ($4,371,000 as at September 30, 2018) has been recognized on $18,151,000 ($18,246,000 as at September 30, 2018) of these losses. As at September 30, 2019, the Company had $453,621,000 ($479,031,000 as at September 30, 2018) of unrecognized non-operating tax losses.

As at September 30, 2019, the Company had $149,121,000 ($142,414,000 as at September 30, 2018) of cash and cash equivalents held by foreign subsidiaries. The tax implications of the repatriation of cash and cash equivalents not considered indefinitely reinvested have been accounted for and will not materially affect the Company’s liquidity. In addition, the Company has not recorded deferred tax liabilities on undistributed earnings of $4,457,906,000 ($3,605,464,000 as at September 30, 2018) coming from its foreign subsidiaries as they are considered indefinitely reinvested. The Company may be subject to taxation if it modifies its strategy by distributing these earnings in the form of dividends or otherwise.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 39

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

16. Employee benefits

The Company operates various post-employment plans, including defined benefit and defined contribution pension plans as well as other benefit plans for its employees.

DEFINED BENEFIT PLANS

The Company operates defined benefit pension plans primarily for the benefit of employees in the U.K. and Germany, with smaller plans in other countries. The benefits are based on pensionable salary and years of service and are funded with assets held in separate funds.

The defined benefit plans expose the Company to interest risk, inflation risk, longevity risk, currency risk and market investment risk.

The following description focuses mainly on plans registered in the U.K. and Germany:

U.K.

In the U.K., the Company has three defined benefit pension plans, the CMG U.K. Pension Scheme, the Logica U.K. Pension & Life Assurance Scheme and the Logica Defined Benefit Pension Plan.

The CMG U.K. Pension Scheme is closed to new members and is closed to further accrual of rights for existing members. The Logica U.K. Pension & Life Assurance Scheme is still open but only for employees who come from the civil service with protected pensions. The Logica Defined Benefit Pension Plan was created to mirror the Electricity Supply Pension Scheme and was created for employees that worked for National Grid and Welsh Water with protected benefits.

Both the Logica U.K. Pension & Life Assurance Scheme and the Logica Defined Benefit Pension Plan are employer and employee based contribution plans.

The trustees are the custodians of the defined benefit pension plans and are responsible for the plan administration, including investment strategies. The trustees review periodically the investment and the asset allocation policies. As such, the CMG U.K. Pension Scheme policy is to target an allocation up to a maximum of 70% to return-seeking assets such as equities; the Logica U.K. Pension & Life Assurance Scheme policy is to invest 20% of the scheme assets in equities and 80% in bonds; and the Logica Defined Benefit Pension Plan policy is to invest 30% of the plan assets in equities and 70% in bonds.

The U.K. Pensions Act 2004 requires that full formal actuarial valuations are carried out at least every three years to determine the contributions that the Company should pay in order for the plan to meet its statutory objective, taking into account the assets already held. In the interim years, the trustees need to obtain estimated funding updates unless the scheme has less than 100 members in total.

The latest funding actuarial valuations of the three defined benefit pension plans described above were performed as at September 30, 2018 and the final results were finalized subsequent to September 30, 2019 with no material impact on the contributions.

During fiscal 2019, in line with the last funding actuarial valuations as at September 30, 2015, the Company continued to contribute to the CMG U.K. Pension Scheme and to the Logica Defined Benefit Pension plan with quarterly payments of $3,848,000 and monthly payments of $150,000 respectively to ensure that their funding objectives are met and quarterly payments of $303,000 and monthly payments of $10,000 respectively to cover administration expenses.

Germany

In Germany, the Company has numerous defined benefit pension plans which are all closed to new members. In the majority of the plans, upon retirement of employees, the benefits are in the form of a monthly pension and in a few plans, the employees receive an indemnity in the form of a lump-sum payment. About one third of the plans are bound by the former Works Council agreements. There are no mandatory funding requirements. The plans are funded by the contributions made by the Company. In some plans, insurance policies are taken out to fund retirement benefit plans. These do not qualify as plan assets and are presented as reimbursement rights, unless they are part of a reinsured support fund or are pledged to the employees.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 40

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

16. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

The following tables present amounts for post-employment benefits plans included in the consolidated balance sheets:

As at September 30, 2019	U.K.			Germany			Other			Total
	$			$			$			$
Defined benefit obligations		(812,179	)		(101,298	)		(131,107	)		(1,044,584	)
Fair value of plan assets		908,406			12,803			26,786			947,995
		96,227			(88,495	)		(104,321	)		(96,589	)
Fair value of reimbursement rights		—			22,360			1,519			23,879
Net asset (liability) recognized in the balance sheet		96,227			(66,135	)		(102,802	)		(72,710	)
Presented as:
Other long-term assets (Note 9)
Insurance contracts held to fund defined benefit pension and life assurance arrangements - reimbursement rights		—			22,360			1,519			23,879
Retirement benefits assets		96,227			—			393			96,620
Retirement benefits obligations		—			(88,495	)		(104,714	)		(193,209	)
		96,227			(66,135	)		(102,802	)		(72,710	)
As at September 30, 2018	U.K.			Germany			Other			Total
	$			$			$			$
Defined benefit obligations		(760,244	)		(89,959	)		(113,870	)		(964,073	)
Fair value of plan assets		787,550			13,250			21,421			822,221
		27,306			(76,709	)		(92,449	)		(141,852	)
Fair value of reimbursement rights		—			23,170			1,482			24,652
Net asset (liability) recognized in the balance sheet		27,306			(53,539	)		(90,967	)		(117,200	)
Presented as:
Other long-term assets (Note 9)
Insurance contracts held to fund defined benefit pension and life assurance arrangements - reimbursement rights		—			23,170			1,482			24,652
Retirement benefits assets		27,306			—			176			27,482
Retirement benefits obligations		—			(76,709	)		(92,625	)		(169,334	)
		27,306			(53,539	)		(90,967	)		(117,200	)

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 41

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

16. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Defined benefit obligations	U.K.			Germany			Other			Total
	$			$			$			$
As at September 30, 2018		760,244			89,959			113,870			964,073
Current service cost		889			689			10,798			12,376
Interest cost		21,261			1,512			4,508			27,281
Past service cost		8,239			—			—			8,239
Business acquisitions (Note 25a)		—			1,444			6,550			7,994
Actuarial losses due to change in financial assumptions1		99,257			15,253			14,878			129,388
Actuarial gains due to change in demographic assumptions1		(6,947	)		(292	)		(8,469	)		(15,708	)
Actuarial (gains) losses due to experience1		(16,773	)		1,065			(1,400	)		(17,108	)
Plan participant contributions		102			—			—			102
Benefits paid from the plan		(25,395	)		(263	)		(3,228	)		(28,886	)
Benefits paid directly by employer		—			(4,020	)		(3,079	)		(7,099	)
Foreign currency translation adjustment1		(28,698	)		(4,049	)		(3,321	)		(36,068	)
As at September 30, 2019		812,179			101,298			131,107			1,044,584
Defined benefit obligations of unfunded plans		—			—			92,738			92,738
Defined benefit obligations of funded plans		812,179			101,298			38,369			951,846
As at September 30, 2019		812,179			101,298			131,107			1,044,584
Defined benefit obligations	U.K.			Germany			Other			Total
	$			$			$			$
As at September 30, 2017		792,216			87,995			111,479			991,690
Current service cost		1,383			741			9,617			11,741
Interest cost		21,492			1,557			3,933			26,982
Past service cost		—			—			2,166			2,166
Actuarial (gains) losses due to change in financial assumptions1		(28,091	)		242			(3,649	)		(31,498	)
Actuarial gains due to change in demographic assumptions1		(3,853	)		—			(4,994	)		(8,847	)
Actuarial losses due to experience1		3,116			541			4,710			8,367
Plan participant contributions		192			—			—			192
Benefits paid from the plan		(31,907	)		(171	)		(5,267	)		(37,345	)
Benefits paid directly by employer		—			(2,611	)		(1,341	)		(3,952	)
Foreign currency translation adjustment1		5,696			1,665			(2,784	)		4,577
As at September 30, 2018		760,244			89,959			113,870			964,073
Defined benefit obligations of unfunded plans		—			—			88,025			88,025
Defined benefit obligations of funded plans		760,244			89,959			25,845			876,048
As at September 30, 2018		760,244			89,959			113,870			964,073

¹  Amounts recognized in other comprehensive income.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 42

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

16. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Plan assets and reimbursement rights	U.K.			Germany			Other			Total
	$			$			$			$
As at September 30, 2018		787,550			36,420			22,903			846,873
Interest income on plan assets		22,271			620			2,425			25,316
Employer contributions		24,430			2,765			8,273			35,468
Return on assets excluding interest income1		133,821			(784	)		669			133,706
Plan participants contributions		102			—			—			102
Benefits paid from the plan		(25,395	)		(263	)		(3,228	)		(28,886	)
Benefits paid directly by employer		—			(2,576	)		(3,079	)		(5,655	)
Administration expenses paid from the plan		(1,696	)		—			(152	)		(1,848	)
Foreign currency translation adjustment1		(32,677	)		(1,019	)		494			(33,202	)
As at September 30, 2019		908,406			35,163			28,305			971,874
Plan assets		908,406			12,803			26,786			947,995
Reimbursement rights		—			22,360			1,519			23,879
As at September 30, 2019		908,406			35,163			28,305			971,874
Plan assets and reimbursement rights	U.K.			Germany			Other			Total
	$			$			$			$
As at September 30, 2017		763,859			34,951			26,156			824,966
Interest income on plan assets		20,915			626			1,824			23,365
Employer contributions		20,152			2,283			1,652			24,087
Return on assets excluding interest income1		12,981			226			1,826			15,033
Plan participants contributions		192			—			—			192
Benefits paid from the plan		(31,907	)		(171	)		(5,267	)		(37,345	)
Benefits paid directly by employer		—			(2,611	)		(1,341	)		(3,952	)
Administration expenses paid from the plan		(1,964	)		—			(173	)		(2,137	)
Foreign currency translation adjustment1		3,322			1,116			(1,774	)		2,664
As at September 30, 2018		787,550			36,420			22,903			846,873
Plan assets		787,550			13,250			21,421			822,221
Reimbursement rights		—			23,170			1,482			24,652
As at September 30, 2018		787,550			36,420			22,903			846,873

¹  Amounts recognized in other comprehensive income.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 43

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

16. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

The plan assets at the end of the years consist of:

As at September 30, 2019	U.K.		Germany		Other		Total
	$		$		$		$
Quoted equities		366,203		—		—		366,203
Quoted bonds		200,599		—		—		200,599
Cash		111,454		—		91		111,545
Other1		230,150		12,803		26,695		269,648
		908,406		12,803		26,786		947,995
As at September 30, 2018	U.K.		Germany		Other		Total
	$		$		$		$
Quoted equities		339,915		—		—		339,915
Quoted bonds		198,541		—		79		198,620
Property		34,399		—		—		34,399
Cash		17,178		—		107		17,285
Other1		197,517		13,250		21,235		232,002
		787,550		13,250		21,421		822,221

¹  Other is mainly composed of various insurance policies and quoted investment funds to cover some of the defined benefit obligations.

Plan assets do not include any shares of the Company, property occupied by the Company or any other assets used by the Company.

The following table summarizes the expense¹ recognized in the consolidated statements of earnings:

	Year ended September 30
	2019		2018
	$		$
Current service cost		12,376		11,741
Past service cost		8,239		2,166
Net interest on net defined benefit obligations or assets		1,965		3,617
Administration expenses		1,848		2,137
		24,428		19,661

¹  The expense was presented as costs of services, selling and administrative for an amount of $20,615,000 and as net finance costs for an amount of $3,813,000 (Note 24) ($13,907,000 and $5,754,000, respectively for the year ended September 30, 2018).

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 44

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

16. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Actuarial assumptions

The following are the principal actuarial assumptions (expressed as weighted averages). The assumed discount rates, future salary and pension increases, inflation rates and mortality all have a significant effect on the accounting valuation.

As at September 30, 2019	U.K		Germany		Other
	%		%		%
Discount rate		1.82		0.56		1.72
Future salary increases		3.03		2.50		2.23
Future pension increases		3.00		1.50		0.03
Inflation rate		3.03		2.00		2.37
As at September 30, 2018	U.K.		Germany		Other
	%		%		%
Discount rate		2.83		1.73		2.92
Future salary increases		3.40		2.50		2.50
Future pension increases		3.32		1.50		—
Inflation rate		3.40		2.00		2.31
The average longevity over 65 of a member presently at age 45 and 65 are as follows:
As at September 30, 2019			U.K.		Germany
			(in years)
Longevity at age 65 for current members
Males				21.8		20.0
Females				23.1		23.0
Longevity at age 45 for current members
Males				23.6		24.0
Females				25.2		26.0
As at September 30, 2018			U.K.		Germany
			(in years)
Longevity at age 65 for current members
Males				21.9		20.0
Females				23.8		24.0
Longevity at age 45 for current members
Males				23.3		22.0
Females				25.4		26.0

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 45

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

16. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Actuarial assumptions (continued)

Assumptions regarding future mortality are set based on actuarial advice in accordance with published statistics and experience in each country. Mortality assumptions for the most significant countries are based on the following post-retirement mortality tables for the year ended September 30, 2019: (1) U.K.: 100% S2PxA (year of birth) plus CMI_2018 projections with 1.25% p.a. minimum long term improvement rate, (2) Germany: Heubeck RT2018G.

The following tables show the sensitivity of the defined benefit obligations to changes in the principal actuarial assumptions:

As at September 30, 2019	U.K.			Germany
	$			$
Increase of 0.25% in the discount rate		(33,082	)		(3,440	)
Decrease of 0.25% in the discount rate		34,484			3,632
Salary increase of 0.25%		408			56
Salary decrease of 0.25%		(404	)		(55	)
Pension increase of 0.25%		16,758			1,601
Pension decrease of 0.25%		(16,398	)		(1,531	)
Increase of 0.25% in inflation rate		26,342			1,601
Decrease of 0.25% in inflation rate		(25,490	)		(1,531	)
Increase of one year in life expectancy		20,884			3,325
Decrease of one year in life expectancy		(20,824	)		(2,938	)
As at September 30, 2018	U.K.			Germany
	$			$
Increase of 0.25% in the discount rate		(32,877	)		(2,870	)
Decrease of 0.25% in the discount rate		34,433			3,024
Salary increase of 0.25%		478			53
Salary decrease of 0.25%		(472	)		(51	)
Pension increase of 0.25%		16,567			1,330
Pension decrease of 0.25%		(16,157	)		(1,276	)
Increase of 0.25% in inflation rate		26,313			1,330
Decrease of 0.25% in inflation rate		(24,808	)		(1,276	)
Increase of one year in life expectancy		18,676			2,501
Decrease of one year in life expectancy		(18,590	)		(2,237	)

The sensitivity analysis above has been based on a method that extrapolates the impact on the defined benefit obligations as a result of reasonable changes in key assumptions occurring at the end of the year.

The weighted average duration of the defined benefit obligations are as follows:

	Year ended September 30
	2019		2018
	(in years)
U.K.		18		18
Germany		14		14
Other		13		13

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 46

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

16. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

The Company expects to contribute $25,247,000 to defined benefit plans during the next year, of which $19,799,000 relates to the U.K. plans, and $5,448,000 relates to the other plans. The contributions will include funding payments and new benefit accruals.

DEFINED CONTRIBUTION PLANS

The Company also operates defined contribution pension plans. In some countries, contributions are made into the state pension plans. The pension cost for defined contribution plans amounted to $221,063,000 in 2019 ($233,376,000 in 2018).

In addition, in Sweden, the Company contributes to a multi-employer plan, Alecta SE (Alecta) pension plan, which is a defined benefit pension plan. This pension plan is classified as a defined contribution plan as sufficient information is not available to use defined benefit accounting. Alecta lacks the possibility of establishing an exact distribution of assets and provisions to the respective employers. The Company’s proportion of the total contributions to the plan is 0.73% and the Company’s proportion of the total number of active members in the plan is 0.51%.

Alecta uses a collective funding ratio to determine the surplus or deficit in the pension plan. Any surplus or deficit in the plan will affect the amount of future contributions payable. The collective funding is the difference between Alecta’s assets and the commitments to the policy holders and insured individuals. The collective solvency is normally allowed to vary between 125% and 175%. As at September 30, 2019, Alecta collective funding ratio was 142% (159% in 2018). The plan expense was $32,512,000 in 2019 ($36,645,000 in 2018). The Company expects to contribute $25,736,000 to the plan during the next year.

OTHER BENEFIT PLANS

The Company maintains deferred compensation plans covering some of its U.S. and German management. Some of the plans include assets that will be used to fund the liabilities. As at September 30, 2019, the deferred compensation liability totaled $63,838,000 ($58,197,000 as at September 30, 2018) (Note 14) and the deferred compensation assets totaled $62,627,000 ($56,900,000 as at September 30, 2018) (Note 10).

For the deferred compensation plan in the U.S., a trust was established so that the plan assets could be segregated; however, the assets are subject to the Company’s general creditors in the case of bankruptcy. The assets composed of investments vary with employees’ contributions and changes in the value of the investments. The change in liabilities associated with the plan is equal to the change of the assets. The assets in the trust and the associated liabilities totaled $62,247,000 as at September 30, 2019 ($56,642,000 as at September 30, 2018).

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 47

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

17. Accumulated other comprehensive income

	As at September 30, 2019			As at September 30, 2018
	$			$
Items that will be reclassified subsequently to net earnings:
Net unrealized gains on translating financial statements of foreign operations, net of accumulated income tax expense of $63,579 ($72,054 as at September 30, 2018)		596,358			759,015
Net losses on cross-currency swaps and on translating long-term debt designated as hedges of net investments in foreign operations, net of accumulated income tax recovery of $67,165 ($73,502 as at September 30, 2018)		(426,376	)		(479,400	)
Deferred costs of hedging on cross-currency swaps, net of accumulated income tax recovery of $ 1,113 (nil as at September 30, 2018)		(4,091	)		—
Net unrealized gains (losses) on cash flow hedges, net of accumulated income tax expense of $ 13,003 (net of accumulated tax recovery of $12,286 as at September 30, 2018)		24,157			(26,786	)
Net unrealized gains (losses) on financial assets at fair value through other comprehensive income, net of accumulated income tax expense of $352 (net of accumulated income tax recovery of $734 as at September 30, 2018)		1,486			(2,616	)
Items that will not be reclassified subsequently to net earnings:
Net remeasurement losses on defined benefit plans, net of accumulated income tax recovery of $8,698 ($13,021 as at September 30, 2018)		(14,840	)		(48,617	)
		176,694			201,596

For the year ended September 30, 2019, $8,306,000 of the net unrealized gains on cash flow hedges, net of income tax recovery of $4,311,000, previously recognized in other comprehensive income were reclassified in the consolidated statements of earnings ($145,000 for the year ended September 30, 2018). For the year ended September 30, 2019, $5,203,000 of the deferred costs of hedging cross-currency swaps, net of income tax recovery of $1,113,000, were also reclassified in the consolidated statements of earnings.

18. Capital stock

The Company’s authorized share capital is comprised of an unlimited number, all without par value, of:

– First preferred shares, issuable in series, carrying one vote per share, each series ranking equal with other series, but prior to second preferred shares, Class A subordinate voting shares and Class B multiple voting shares with respect to the payment of dividends;

– Second preferred shares, issuable in series, non-voting, each series ranking equal with other series, but prior to Class A subordinate voting shares and Class B multiple voting shares with respect to the payment of dividends;

– Class A subordinate voting shares, carrying one vote per share, participating equally with Class B multiple voting shares with respect to the payment of dividends and convertible into Class B multiple voting shares under certain conditions in the event of certain takeover bids on Class B multiple voting shares; and

– Class B multiple voting shares, carrying ten votes per share, participating equally with Class A subordinate voting shares with respect to the payment of dividends and convertible at any time at the option of the holder into Class A subordinate voting shares.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 48

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

18. Capital stock (continued)

For the fiscal years 2019 and 2018, the number of issued and outstanding Class A subordinate voting shares and Class B multiple voting shares varied as follows:

	Class A subordinate voting shares						Class B multiple voting shares									Total
	Number			Carrying value			Number			Carrying value			Number			Carrying value
				$						$						$
As at September 30, 2017		254,106,795			2,008,892			32,852,748			45,833			286,959,543			2,054,725
Issued upon exercise of stock options1		2,737,156			94,552			—			—			2,737,156			94,552
PSUs exercised2		—			7,439			—			—			—			7,439
Purchased and cancelled3		(10,325,879	)		(113,437	)		—			—			(10,325,879	)		(113,437	)
Purchased and not cancelled3		—			(402	)		—			—			—			(402	)
Purchased and held in trusts4		—			(24,789	)		—			—			—			(24,789	)
Shares held in trusts resold4		—			504			—			—			—			504
Conversion of shares5		3,907,042			5,451			(3,907,042	)		(5,451	)		—			—
As at September 30, 2018		250,425,114			1,978,210			28,945,706			40,382			279,370,820			2,018,592
Issued upon exercise of stock options1		1,942,580			77,773			—			—			1,942,580			77,773
PSUs exercised2		—			7,651			—			—			—			7,651
Purchased and cancelled3		(12,510,232	)		(169,299	)		—			—			(12,510,232	)		(169,299	)
Purchased and held in trusts4		—			(30,740	)		—			—			—			(30,740	)
As at September 30, 2019		239,857,462			1,863,595			28,945,706			40,382			268,803,168			1,903,977

¹  The carrying value of Class A subordinate voting shares includes $14,070,000 ($17,340,000 for the year ended September 30, 2018), which corresponds to a reduction in contributed surplus representing the value of accumulated compensation costs associated with the stock options exercised during the year.

²  During the year ended September 30, 2019, 160,694 PSUs were exercised (172,068 during the year ended September 30, 2018) with a recorded value of $7,651,000 ($7,439,000 during the year ended September 30, 2018) that was removed from contributed surplus. As at September 30, 2019, 875,480 Class A subordinate voting shares were held in trusts under the PSU plans (661,179 as at September 30, 2018).

³  On January 30, 2019, the Company’s Board of Directors authorized and subsequently received the regulatory approval for the renewal of the Normal Course Issuer Bid (NCIB) for the purchase for cancellation of up to 20,100,499 Class A subordinate voting shares on the open market through the TSX, the New York Stock Exchange (NYSE) and/or alternative trading systems or otherwise pursuant to exemption orders issued by securities regulators. The Class A subordinate voting shares are available for purchase for cancellation commencing February 6, 2019, until no later than February 5, 2020, or on such earlier date when the Company has either acquired the maximum number or elects to terminate the bid.

During the year ended September 30, 2019, the Company purchased for cancellation 7,301,870 Class A subordinate voting shares (3,510,700 during the year ended September 30, 2018) under its previous and current NCIB for a cash consideration of $626,075,000 ($293,671,000 during the year ended September 30, 2018) and the excess of the purchase price over the carrying value in the amount of $567,125,000 ($265,563,000 during the year ended September 30, 2018) was charged to retained earnings. As of September 30, 2018, 50,000 of the purchased Class A subordinate voting shares with a carrying value of $402,000 and a cash consideration of $4,180,000 were held by the Company and were paid and cancelled during the year ended September 30, 2019.

During the year ended September 30, 2019, the Company also purchased for cancellation 5,158,362 Class A subordinate voting shares from the Caisse de dépôt et placement du Québec for a cash consideration of $500,000,000 (3,634,729 and $272,842,000, respectively during the year ended September 30, 2018). The excess of the purchase price over the carrying value in the amount of $389,651,000 was charged to retained earnings ($195,062,000 during the year ended September 30, 2018). The purchase is considered within the annual aggregate limit that the Company is entitled to purchase under its current NCIB.

⁴  During the year ended September 30, 2019, the trustees, in accordance with the terms of the PSU plans and Trust Agreements, purchased 374,995 Class A subordinate voting shares of the Company on the open market (372,290 during the year ended September 30, 2018) for a cash consideration of $30,740,000 ($24,789,000 during the year ended September 30, 2018). During the year ended September 30, 2018, the trustees resold 7,711 Class A subordinate voting shares that were held in trusts on the open market in accordance with the terms of the PSU plans. The excess of proceeds over the carrying value of the Class A subordinate voting shares, in the amount of $24,000 resulted in an increase of contributed surplus.

⁵  On February 26, 2018, the Founder and Executive Chairman of the Board of the Company converted a total of 3,031,383 Class B multiple voting shares into 3,031,383 Class A subordinate voting shares. In addition, on May 9, 2018, the Founder and Advisor to the Executive Chairman of the Board of the Company, also a related party of the Company, converted a total of 875,659 Class B multiple voting shares into 875,659 Class A subordinate voting shares.

On February 26, 2018, the Company entered into a private agreement with a related party, the Founder and Executive Chairman of the Board of the Company, to purchase for cancellation 3,230,450 Class A subordinate voting shares for a cash consideration of $231,443,000 excluding transaction costs of $300,000 which were paid during the year ended September 30, 2018. The excess of the purchase price over the carrying value in the amount of $223,792,000 was charged to retained earnings. The transaction was recommended by an independent committee of the Board of Directors of the Company following the receipt of an external opinion regarding the reasonableness of the terms of the transaction. A favourable decision was obtained from the Quebec securities regulator to exempt the Company from the issuer bid requirements. The purchase was considered within the annual aggregate limit that the Company was entitled to purchase under its previous NCIB.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 49

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

19. Share-based payments

a)   Stock options

Under the Company’s stock option plan, the Board of Directors may grant, at its discretion, stock options to purchase Class A subordinate voting shares to certain employees, officers and directors of the Company and its subsidiaries. The exercise price is established by the Board of Directors and is equal to the closing price of the Class A subordinate voting shares on the TSX on the day preceding the date of the grant. Stock options generally vest over four years from the date of grant conditionally upon achievement of performance objectives and must be exercised within a ten-year period, except in the event of retirement, termination of employment or death. As at September 30, 2019, 25,881,386 Class A subordinate voting shares were reserved for issuance under the stock option plan.

The following table presents information concerning the outstanding stock options granted by the Company:

				2019					2018
	Number of options			Weighted average exercise price per share		Number of options			Weighted average exercise price per share
				$					$
Outstanding, beginning of year		12,830,826			52.01		15,237,883			44.70
Granted		52,735			82.59		1,944,829			83.94
Exercised (Note 18)		(1,942,580	)		32.81		(2,737,156	)		28.19
Forfeited		(1,045,783	)		64.11		(1,610,969	)		61.93
Expired		(3,606	)		34.79		(3,761	)		28.13
Outstanding, end of year		9,891,592			54.64		12,830,826			52.01
Exercisable, end of year		5,460,470			41.32		5,695,951			34.11

The weighted average share price at the date of exercise for stock options exercised in 2019 was $93.68 ($74.01 in 2018).

The following table summarizes information about the outstanding stock options granted by the Company as at September 30, 2019:

			Options outstanding				Options exercisable
Range of exercise price	Number of options		Weighted average remaining contractual life		Weighted average exercise price		Number of options		Weighted average exercise price
$			(in years)		$				$
13.26 to 38.79		2,644,296		3.37		28.10		2,644,296		28.10
39.47 to 47.36		599,536		5.12		39.57		599,536		39.57
47.81 to 56.69		1,192,731		5.99		48.51		864,103		48.54
57.21 to 63.72		3,554,413		7.45		63.21		1,315,301		63.20
67.04 to 102.79		1,900,616		8.93		84.16		37,234		68.78
		9,891,592		6.33		54.64		5,460,470		41.32

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 50

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

19. Share-based payments (continued)

a)   Stock options (continued)

The weighted average fair value of stock options granted in the year and the weighted average assumptions used in the calculation of their fair value on the date of grant using the Black-Scholes option pricing model were as follows:

	Year ended September 30
	2019		2018
Grant date fair value ($)		16.24		16.45
Dividend yield (%)		0.00		0.00
Expected volatility (%)1		19.79		19.80
Risk-free interest rate (%)		2.26		2.21
Expected life (years)		4.00		4.00
Exercise price ($)		82.59		83.94
Share price ($)		82.59		83.94

¹  Expected volatility was determined using statistical formulas and based on the weekly historical average of closing daily share prices over the period of the expected life of stock options.

b)   Performance share units

The Company operates two PSU plans with similar terms and conditions. Under both plans, the Board of Directors may grant PSUs to certain employees and officers which entitle them to receive one Class A subordinate voting share for each PSU. The vesting performance conditions are determined by the Board of Directors at the time of each grant. PSUs expire on the business day preceding December 31 of the third calendar year following the end of the fiscal year during which the PSU award was made, except in the event of retirement, termination of employment or death. Conditionally upon achievement of performance objectives, granted PSUs under the first plan vest annually over a period of four years from the date of the grant and granted PSUs under the second plan vest at the end of the four-year period.

Class A subordinate voting shares purchased in connection with the PSU plans are held in trusts for the benefit of the participants. The trusts, considered as structured entities, are consolidated in the Company’s consolidated financial statements with the cost of the purchased shares recorded as a reduction of capital stock (Note 18).

The following table presents information concerning the number of outstanding PSUs granted by the Company:

Outstanding as at September 30, 2017	468,668
Granted1	403,321
Exercised (Note 18)	(172,068	)
Forfeited	(41,189	)
Outstanding as at September 30, 2018	658,732
Granted1	472,187
Exercised (Note 18)	(160,694	)
Forfeited	(108,740	)
Outstanding as at September 30, 2019	861,485

¹  The PSUs granted in 2019 had a grant date fair value of $83.24 per unit ($64.75 in 2018).

c)   Share purchase plan

Under the share purchase plan, the Company contributes an amount equal to a percentage of the employee’s basic contribution, up to a maximum of 3.50%. An employee may make additional contributions in excess of the basic contribution. However, the Company does not match contributions in the case of such additional contributions. The employee and Company’s contributions are remitted to an independent plan administrator who purchases Class A subordinate voting shares on the open market on behalf of the employee through either the TSX or NYSE.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 51

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

19. Share-based payments (continued)

d)   Deferred share unit plan

External members of the Board of Directors (participants) are entitled to receive part or their entire retainer fee in DSUs. DSUs are granted with immediate vesting and must be exercised no later than December 15 of the calendar year immediately following the calendar year during which the participant ceases to act as a director. Each DSU entitles the holder to receive a cash payment equal to the closing price of Class A subordinate voting shares on the TSX on the payment date. As at September 30, 2019, the number of outstanding DSUs was 137,571 (140,886 DSUs as at September 30, 2018).

e)   Share-based payment costs

The share-based payment expense recorded in costs of services, selling and administrative is as follows:

	Year ended September 30
	2019		2018
	$		$
Stock options		21,674		25,822
PSUs		17,766		12,635
Share purchase plan		115,287		106,770
DSUs		3,334		2,918
		158,061		148,145

20. Earnings per share

The following table sets forth the computation of basic and diluted earnings per share for the years ended September 30:

					2019						2018
	Net earnings		Weighted average number of shares outstanding1		Earnings per share		Net earnings		Weighted average number of shares outstanding1		Earnings per share
	$				$		$				$
Basic		1,263,207		272,719,309		4.63		1,141,402		283,878,426		4.02
Net effect of dilutive stock options and PSUs2				5,066,415						4,980,154
		1,263,207		277,785,724		4.55		1,141,402		288,858,580		3.95

¹  During the year ended September 30, 2019, 12,460,232 Class A subordinate voting shares purchased and 875,480 Class A subordinate voting shares held in trust were excluded from the calculation of weighted average number of shares outstanding as of the date of transaction (10,375,879 and 661,179, respectively during the year ended September 30, 2018).

²  The calculation of the diluted earnings per share excluded 1,716,774 stock options for the year ended September 30, 2019 (1,935,289 for the year ended September 30, 2018), as they were anti-dilutive.

21. Remaining performance obligations

Remaining performance obligations relates to Company’s performance obligations that are partially or fully unsatisfied under fixed-fee arrangements for which the term of the contract is over one year.

The amount of the selling price allocated to remaining performance obligations as at September 30, 2019 is $964,052,000 and is expected to be recognized as revenue within weighted an average of 1.6 years.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 52

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

22. Costs of services, selling and administrative

	Year ended September 30
	2019		2018
	$		$
Salaries and other member costs1		7,158,588		6,846,585
Professional fees and other contracted labour		1,439,915		1,369,420
Hardware, software and data center related costs		873,158		829,655
Property costs		363,812		307,496
Amortization and depreciation (Note 23)		388,087		383,834
Other operating expenses		60,447		64,801
		10,284,007		9,801,791

¹  Net of R&D and other tax credits of $171,389,000 in 2019 ($182,493,000 in 2018).

23. Amortization and depreciation

	Year ended September 30
	2019		2018
	$		$
Depreciation of PP&E1 (Note 6)		159,264		156,587
Amortization of intangible assets (Note 8)		164,560		156,926
Amortization of contract costs related to transition costs		64,263		70,321
Included in costs of services, selling and administrative (Note 22)		388,087		383,834
Amortization of contract costs related to incentives (presented as a reduction of revenue)		2,919		3,591
Amortization of deferred financing fees (presented in finance costs)		1,012		721
Amortization of premiums and discounts on investments related to funds held for clients (presented net as a reduction of revenue)		283		1,339
Impairment of PP&E (presented in restructuring costs) (Note 6)		—		1,924
Impairment of intangible assets (presented in restructuring costs) (Note 8)		—		1,266
		392,301		392,675

¹  Depreciation of PP&E acquired under finance leases was $8,117,000 in 2019 ($7,841,000 in 2018).

24. Net finance costs

	Year ended September 30
	2019			2018
	$			$
Interest on long-term debt		63,312			62,875
Net interest costs on net defined benefit obligations or assets (Note 16)		3,813			5,754
Other finance costs		15,071			8,166
Finance costs		82,196			76,795
Finance income		(11,566	)		(2,910	)
		70,630			73,885

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 53

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

25. Investments in subsidiaries

a)   Business acquisitions realized in current fiscal year

The Company made the following acquisitions during the year ended September 30, 2019:

– On October 11, 2018, the Company acquired all outstanding shares of ckc AG (ckc), a specialized provider of agile software development and management services, with a focus on the automotive sector, headquartered in Brunswick, Germany;

– During the year, the Company acquired the control of Acando AB (Acando), a consulting services firm headquartered in Stockholm, Sweden, through a step acquisition. In March 2019, the Company acquired 22.6% of the outstanding shares of Acando which was accounted for as an investment in an associate using the equity method. On April 16, 2019, the Company acquired control of Acando through the acquisition of an additional 71.1% of the outstanding shares under a tender offer and by May 14, 2019, an additional 2.4% was acquired. The remaining 3.9% of the outstanding shares, which are included in accounts payable and accrued liabilities in the consolidated balance sheet, were acquired on October 11, 2019.

– On August 30, 2019, the Company acquired all outstanding shares of Annams Systems Corporation d/b/a Sunflower Systems (Sunflower), a specialized provider of asset management software, solutions and services, headquartered in San Ramon, California.

The following table presents the fair value of assets acquired and liabilities assumed for all the above acquisitions based on the acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed:

	Acando			Other			Total
	$			$			$
Current assets		105,298			14,674			119,972
PP&E (Note 6)		6,404			1,271			7,675
Intangible assets (Note 8)		102,889			9,855			112,744
Goodwill1 (Note 11)		555,921			31,916			587,837
Current liabilities		(120,746	)		(12,735	)		(133,481	)
Deferred tax liabilities		(25,966	)		(1,324	)		(27,290	)
Retirement benefits obligations (Note 16)		(6,550	)		(1,444	)		(7,994	)
Long-term debt		(9,828	)		—			(9,828	)
		607,422			42,213			649,635
Cash acquired		16,348			(2,481	)		13,867
Net assets acquired		623,770			39,732			663,502
Consideration paid		599,744			37,738			637,482
Consideration payable2		24,026			1,994			26,020

¹  The goodwill arising from the acquisitions mainly represents the future economic value associated to acquired work force and synergies with the Company’s operations. As at September 30, 2019, $482,939,000 of the goodwill is included in the Northern Europe operating segment, $90,943,000 in the Central and Eastern Europe operating segment and $13,955,000 in the U.S. Federal operating segment. The goodwill is only deductible for tax purposes for Sunflower.

² Mostly repayable through the fiscal year 2020 with no interest.

The fair value of assets acquired and liabilities assumed for Acando and Sunflower are preliminary and are expected to be completed as soon as management will have gathered all the significant information available and considered necessary in order to finalize this allocation. During the year ended September 30, 2019, the Company finalized the fair value of assets acquired and liabilities assumed for ckc.

Since the date of acquisition, Acando contributed approximately $170,000,000 of revenues and $9,000,000 of earnings before acquisition and related integration costs, and income taxes to the financial results of the Company. When annualized, these figures are indicative of the impact the acquisition would have had on the results of the Company since October 1, 2018, on a pro forma basis, before borrowing costs and divestitures, which are deemed non-significant.

With strategic consulting, system integration and customer-centric digital innovation capabilities, these acquisitions were made to complement CGI’s proximity model and expertise across key sectors, including manufacturing, retail and government.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 54

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

25. Investments in subsidiaries (continued)

a)   Business acquisitions realized in current fiscal year (continued)

On June 14, 2019, the Company announced an all-cash offer of approximatively $131,258,000 to acquire all outstanding shares of SCISYS Group PLC, operating in several sectors, with deep expertise and industry leading solutions in the space and defense sectors, as well as in the media and broadcast news industries, headquartered in Dublin, Ireland. The transaction is expected to be completed by the first quarter of fiscal year 2020.

b)   Business acquisitions realized in the prior fiscal year

The Company made the following acquisitions during the year ended September 30, 2018:

– On October 6, 2017 and October 26, 2017, the Company acquired 94.79% and an additional 1.88%, respectively of the outstanding shares of Affecto Plc (Affecto) and subsequently, acquired the remaining outstanding shares in the fiscal year 2018. Affecto is a leading provider of business intelligence and enterprise information management solutions and services, headquartered in Helsinki, Finland;

– On December 7, 2017, the Company acquired all outstanding shares of Paragon Solutions, Inc. (Paragon), a high-end commercial business consultancy with depth in health and life sciences and IT expertise in digital transformation and systems integration, headquartered in Cranford, New Jersey; and

– On May 16, 2018, the Company acquired all outstanding shares of Facilité Informatique Canada Inc. (Facilité Informatique), an IT consulting services firm in high-demand digital services across a wide range of industries with a strong local presence in Montréal and Québec City, headquartered in Montréal, Québec.

These acquisitions were made to complement the Company’s proximity model and further strengthen its global capabilities across several in-demand digital transformation areas.

During the year ended September 30, 2018, the Company paid an amount of $9,966,000 related to acquisitions realized in the fiscal year 2018 and an additional amount of $7,385,000 related to acquisitions realized in the fiscal year 2017.

The following table presents the fair value of assets acquired and liabilities assumed for the above acquisitions based on the acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed. During the year ended September 30, 2018, the Company finalized the fair value of assets acquired and liabilities assumed for Affecto and Paragon. The fair value of assets acquired and liabilities assumed for Facilité Informatique was preliminary.

	2018
	$
Current assets		109,878
PP&E (Note 6)		2,614
Intangible assets		47,723
Goodwill1		209,992
Current liabilities		(89,179	)
Deferred tax liabilities		(9,246	)
Long-term debt		(27,925	)
		243,857
Cash acquired		22,642
Net assets acquired		266,499
Consideration paid		253,428
Consideration payable		13,071

¹  The goodwill arising from the acquisitions mainly represents the future economic value associated to acquired work force and synergies with the Company’s operations. As at September 30, 2018, $44,674,000 of the goodwill is included in the U.S. Commercial and State Government operating segment, $29,081,000 in the Canada operating segment and $136,237,000 in the Northern Europe operating. The goodwill is not deductible for tax purposes.

During the year ended September 30, 2019, the Company finalized the fair value of assets acquired and liabilities assumed for Facilité Informatique with adjustments resulting mainly in an increase of intangible assets of $1,320,000 and a decrease of goodwill of $734,000.

In addition, during the year ended September 30, 2019, the Company paid an additional cash consideration of $2,088,000 related to acquisitions realized in the prior fiscal year.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 55

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

25. Investments in subsidiaries (continued)

c)   Acquisition-related and integration costs

The Company expensed $77,417,000 related to acquisition-related and integration costs during the year ended September 30, 2019 ($37,482,000 during the year ended September 30, 2018). This amount includes acquisition-related costs of $1,992,000 ($1,687,000 during the year ended September 30, 2018) and integration costs of $75,425,000 ($35,795,000 during the year ended September 30, 2018). The acquisition-related costs consist mainly of professional fees incurred for the acquisitions. The integration costs mainly include termination of employments of $56,268,000 accounted for in restructuring provisions ($17,630,000 during the year ended September 30, 2018), leases of vacated premises of $4,795,000 accounted for in onerous lease provisions ($10,747,000 during the year ended September 30, 2018), as well as other integration costs of $14,362,000 ($7,418,000 during the year ended September 30, 2018).

d)   Disposal

There was no significant disposal during the years ended September 30, 2019 and 2018.

26. Supplementary cash flow information

a)  Net change in non-cash working capital items is as follows for the years ended September 30:

	2019			2018
	$			$
Accounts receivable		205,549			(106,072	)
Work in progress		(161,031	)		8,290
Prepaid expenses and other assets		(22,238	)		10,927
Long-term financial assets		(3,547	)		(11,448	)
Accounts payable and accrued liabilities		(54,822	)		107,889
Accrued compensation		13,112			(10,602	)
Deferred revenue		(22,659	)		(61,827	)
Provisions		737			(31,831	)
Long-term liabilities		19,353			13,866
Retirement benefits obligations		(2,814	)		493
Derivative financial instruments		(271	)		46
Income taxes		(27,620	)		42,032
		(56,251	)		(38,237	)

b)  Non-cash operating and investing activities related to operations are as follows for the years ended September 30:

	2019			2018
	$			$
Operating activities
Accounts payable and accrued liabilities		14,573			26,333
Provisions		2,512			1,516
		17,085			27,849
Investing activities
Purchase of PP&E		(14,913	)		(17,600	)
Additions to intangible assets		(14,267	)		(19,441	)
		(29,180	)		(37,041	)

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 56

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

26. Supplementary cash flow information (continued)

c)  Changes arising from financing activities are as follows for the years ended September 30:

				2019						2018
	Long-term debt			Derivative financial instruments to hedge long-term debt			Long-term debt			Derivative financial instruments to hedge long-term debt
	$			$			$			$
Balance, beginning of year		1,800,893			43,217			1,862,003			58,844
Cash used in financing activities excluding equity
Net change in unsecured committed revolving credit facility		139,575			—			(5,205	)		—
Increase of long-term debt		686,810			—			20,111			—
Repayment of long-term debt		(355,406	)		—			(121,771	)		—
Repayment of debt assumed in business acquisitions		(2,141	)		—			(28,609	)		—
Settlement of derivative financial instruments (Note 30)		—			(554	)		—			(2,430	)
Non-cash financing activities
Increase in obligations under finance leases		12,095			—			9,192			—
Additions through business acquisitions (Note 25)		9,828			—			27,925			—
Changes in foreign currency exchange rates		25,304			(72,557	)		50,968			(13,197	)
Other		14,249			—			(13,721	)		—
Balance, end of year		2,331,207			(29,894	)		1,800,893			43,217

d)  Interest paid and received and income taxes paid are classified within operating activities and are as follows for the years ended September 30:

	2019		2018
	$		$
Interest paid		102,108		81,998
Interest received		3,080		1,536
Income taxes paid		386,953		261,952

e)  Cash and cash equivalents consisted of unrestricted cash as at September 30, 2019 and 2018.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 57

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

27. Segmented information

The following tables present information on the Company’s operations based on its revised management structure. Segment results are based on the location from which the services are delivered - the geographic delivery model. The Company has retrospectively revised the segmented information for the comparative period to conform to the new segmented information structure (Note 11).

													Year ended September 30, 2019
	Western and Southern Europe		Northern Europe		Canada		U.S. Commercial and State Government		U.S. Federal		U.K. and Australia		Central and Eastern Europe		Asia Pacific		Total
	$		$		$		$		$		$		$		$		$
Segment revenue		2,019,663		1,877,252		1,711,927		1,802,462		1,621,987		1,351,993		1,162,593		563,359		12,111,236
Segment earnings before acquisition-related and integration costs, net finance costs and income tax expense1		271,543		200,116		349,497		331,135		235,262		180,646		101,749		155,047		1,824,995
Acquisition-related and integration costs (Note 25)																		(77,417	)
Net finance costs (Note 24)																		(70,630	)
Earnings before income taxes																		1,676,948

¹  Total amortization and depreciation of $391,289,000 included in the Western and Southern Europe, Northern Europe, Canada, U.S. Commercial and State Government, U.S. Federal, U.K and Australia, Central and Eastern Europe and Asia Pacific segments is $42,558,000, $65,502,000, $62,486,000, $72,767,000, $28,313,000, $67,110,000, $37,314,000 and $15,239,000, respectively for the year ended September 30, 2019.

													Year ended September 30, 2018
	Western and Southern Europe		Northern Europe		Canada		U.S. Commercial and State Government		U.S. Federal		U.K. and Australia		Central and Eastern Europe		Asia Pacific		Total
	$		$		$		$		$		$		$		$		$
Segment revenue		1,995,811		1,800,460		1,671,060		1,689,686		1,458,741		1,342,662		1,027,055		521,350		11,506,825
Segment earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense1		258,802		196,823		363,066		283,571		198,140		195,098		86,428		119,806		1,701,734
Acquisition-related and integration costs (Note 25)																		(37,482	)
Restructuring costs																		(100,387	)
Net finance costs (Note 24)																		(73,885	)
Earnings before income taxes																		1,489,980

¹  Total amortization and depreciation of $388,764,000 included in the Western and Southern Europe, Northern Europe, Canada, U.S. Commercial and State Government, U.S. Federal, U.K and Australia, Central and Eastern Europe and Asia Pacific segments is $40,732,000, $57,003,000, $66,948,000, $73,234,000, $24,269,000, $78,150,000, $33,029,000 and $15,399,000, respectively for the year ended September 30, 2018.

The accounting policies of each operating segment are the same as those described in Note 3, Summary of significant accounting policies. Intersegment revenue is priced as if the revenue was from third parties.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 58

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

27. Segmented information (continued)

GEOGRAPHIC INFORMATION

The following table provides external revenue information based on the client’s location which is different from the revenue presented under operating segments, due to the intersegment revenue, for the years ended September 30:

	2019		2018
	$		$
Western and Southern Europe
France		1,761,861		1,717,476
Others		264,252		285,768
		2,026,113		2,003,244
Northern Europe
Sweden		854,565		800,221
Finland		785,285		781,346
Others		334,280		309,625
		1,974,130		1,891,192
Canada		1,881,364		1,823,948
U.S.1		3,474,418		3,222,912
U.K. and Australia
U.K.		1,480,627		1,414,568
Australia		75,268		114,601
		1,555,895		1,529,169
Central and Eastern Europe
Germany		655,713		502,703
Netherlands		463,633		448,589
Others		74,271		71,883
		1,193,617		1,023,175
Asia Pacific
Others		5,699		13,185
		5,699		13,185
		12,111,236		11,506,825

¹  External revenue included in the U.S Commercial and State Government and U.S. Federal operating segments was $1,829,010,000 and $1,645,408,000, respectively in 2019 ($1,742,336,000 and $1,480,576,000, respectively in 2018).

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 59

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

27. Segmented information (continued)

GEOGRAPHIC INFORMATION (CONTINUED)

The following table provides information for PP&E, contract costs and intangible assets based on their location:

	As at September 30, 2019		As at September 30, 2018
	$		$
U.S.		367,415		337,191
Canada		292,291		319,604
U.K.		103,803		140,682
France		45,501		53,214
Sweden		125,987		68,463
Finland		46,828		47,512
Germany		47,800		37,331
Netherlands		22,187		25,248
Rest of the world		86,796		81,321
		1,138,608		1,110,566

INFORMATION ABOUT SERVICES

The following table provides revenue information based on services provided by the Company for the year ended September 30:

	2019		2018
	$		$
Systems integration and consulting		5,998,486		6,023,321
Management of IT and business functions		6,112,750		5,483,504
		12,111,236		11,506,825

MAJOR CLIENT INFORMATION

Contracts with the U.S. federal government and its various agencies, included within the U.S. Federal operating segment, accounted for $1,554,933,000 and 12.84% of revenues for the year ended September 30, 2019 ($1,379,525,000 and 12.00% for the year ended September 30, 2018).

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 60

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

28. Related party transactions

a)   Transactions with subsidiaries and other related parties

Balances and transactions between the Company and its subsidiaries have been eliminated on consolidation. The Company owns 100% of the equity interests of its principal subsidiaries.

The Company’s principal subsidiaries whose revenues, based on the geographic delivery model, represent more than 3% of the consolidated revenues are as follows:

Name of subsidiary	Country of incorporation
CGI Technologies and Solutions Inc.		United States
CGI France SAS		France
CGI Federal Inc.		United States
CGI IT UK Limited		United Kingdom
CGI Information Systems and Management Consultants Inc.		Canada
Conseillers en gestion et informatique CGI Inc.		Canada
CGI Sverige AB		Sweden
CGI Suomi Oy		Finland
CGI Deutschland B.V. & Co KG		Germany
CGI Information Systems and Management Consultants Private Limited		India
CGI Nederland BV		Netherlands

During the year ended September 30, 2018, the Company entered into share repurchase and conversion transactions with related parties as described in Note 18, Capital Stock.

b)   Compensation of key management personnel

Compensation of key management personnel, currently defined as the executive officers and the Board of Directors of the Company, was as follows for the year ended September 30:

	2019		2018
	$		$
Short-term employee benefits		22,185		22,326
Share-based payments		23,991		20,773

29. Commitments, contingencies and guarantees

a)   Commitments

As at September 30, 2019, the Company is committed under the terms of operating leases with various expiration dates up to 2033, primarily for the rental of premises and computer equipment used in managed IT and business process services contracts, in the aggregate amount of approximately $847,502,000, excluding costs for services and taxes.

The future minimum lease payments under non-cancellable operating leases are due as follows:

	$
Less than one year		188,121
Between one and two years		155,531
Between two and five years		332,619
Beyond five years		171,231

The majority of the lease agreements are renewable at the end of the lease period at market rates. The lease expenditure charged to earnings during the year was $196,494,000 ($185,292,000 in 2018), net of subleases income of $2,746,000 ($12,560,000 in 2018). As at September 30, 2019, the total future minimum sublease payments expected to be received under non-cancellable subleases were $8,631,000 ($4,075,000 as at September 30, 2018).

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 61

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

29. Commitments, contingencies and guarantees (continued)

a)   Commitments (continued)

The Company entered into long-term service and other agreements representing a total commitment of $211,845,000. Minimum payments under these agreements are due as follows:

	$
Less than one year		113,840
Between one and two years		79,252
Between two and five years		18,753

b)   Contingencies

From time to time, the Company is involved in legal proceedings, audits, litigation and claims which primarily relate to tax exposure, contractual disputes and employee claims arising in the ordinary course of its business. Certain of these matters seek damages in significant amounts and will ultimately be resolved when one or more future events occur or fail to occur. Although the outcome of such matters is not predictable with assurance, the Company has no reason to believe that the disposition of any such current matter could reasonably be expected to have a materially adverse impact on the Company’s financial position, results of operations or the ability to carry on any of its business activities. Claims for which there is a probable unfavourable outcome are recorded in provisions.

In addition, the Company is engaged to provide services under contracts with the U.S. Government. The contracts are subject to extensive legal and regulatory requirements and, from time to time, agencies of the U.S. Government investigate whether the Company’s operations are being conducted in accordance with these requirements. Generally, the Government has the right to change the scope of, or terminate, these projects at its convenience. The termination or reduction in the scope of a major government project could have a materially adverse effect on the results of operations and the financial condition of the Company.

c)   Guarantees

Sale of assets and business divestitures

In connection with the sale of assets and business divestitures, the Company may be required to pay counterparties for costs and losses incurred as the result of breaches in contractual obligations, representations and warranties, intellectual property right infringement and litigation against counterparties, among others. While some of the agreements specify a maximum potential exposure of approximately $8,871,000 in total, others do not specify a maximum amount or limited period. It is not possible to reasonably estimate the maximum amount that may have to be paid under such guarantees. The amounts are dependent upon the outcome of future contingent events, the nature and likelihood of which cannot be determined at this time. No amount has been accrued in the consolidated balance sheets relating to this type of indemnification as at September 30, 2019. The Company does not expect to incur any potential payment in connection with these guarantees that could have a materially adverse effect on its consolidated financial statements.

Other transactions

In the normal course of business, the Company may provide certain clients, principally governmental entities, with bid and performance bonds. In general, the Company would only be liable for the amount of the bid bonds if the Company refuses to perform the project once the bid is awarded. The Company would also be liable for the performance bonds in the event of default in the performance of its obligations. As at September 30, 2019, the Company had committed a total of $33,658,000 of these bonds. To the best of its knowledge, the Company is in compliance with its performance obligations under all service contracts for which there is a bid or performance bond, and the ultimate liability, if any, incurred in connection with these guarantees, would not have a materially adverse effect on the Company’s consolidated results of operations or financial condition.

Moreover, the Company has letters of credit for a total of $70,720,000 in addition to the letters of credit covered by the unsecured committed revolving credit facility (Note 13). These guarantees are required in some of the Company’s contracts with customers.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 62

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

30. Financial instruments

FAIR VALUE MEASUREMENTS

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.

Valuation techniques used to value financial instruments are as follows:

- The fair value of Senior U.S. and euro unsecured notes and the other long-term debt is estimated by discounting expected cash flows at rates currently offered to the Company for debts of the same remaining maturities and conditions;

- The fair value of long-term bonds included in funds held for clients and in long-term investments is determined by discounting the future cash flows using observable inputs, such as interest rate yield curves or credit spreads, or according to similar transactions on an arm’s-length basis;

- The fair value of foreign currency forward contracts is determined using forward exchange rates at the end of the reporting period;

- The fair value of cross-currency swaps and interest rate swaps is determined based on market data (primarily yield curves, exchange rates and interest rates) to calculate the present value of all estimated cash flows;

- The fair value of cash and cash equivalents is determined using observable quotes; and

- The fair value of deferred compensation plan assets within long-term financial assets is based on observable price quotations and net assets values at the reporting date.

As at September 30, 2019, there were no changes in valuation techniques.

The following table presents the financial liabilities included in the long-term debt (Note 13) measured at amortized cost categorized using the fair value hierarchy.

			As at September 30, 2019				As at September 30, 2018
	Level		Carrying amount		Fair value		Carrying amount		Fair value
			$		$		$		$
Senior U.S. and euro unsecured notes		Level 2		1,256,554		1,330,809		1,517,334		1,550,329
Obligations other than finance leases		Level 2		14,295		13,960		30,124		29,130
Obligations under finance leases		Level 2		30,339		29,792		29,909		29,193
Other long-term debt		Level 2		33,710		32,783		28,731		27,674
				1,334,898		1,407,344		1,606,098		1,636,326

For the remaining financial assets and liabilities measured at amortized cost, the carrying values approximate the fair values of the financial instruments given their short term maturity.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 63

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

30. Financial instruments (continued)

FAIR VALUE MEASUREMENTS (CONTINUED)

The following table presents financial assets and liabilities measured at fair value categorized using the fair value hierarchy:

	Level		As at September 30, 2019		As at September 30, 2018
			$		$
Financial assets
FVTE
Cash and cash equivalents		Level 2		213,831		184,091
Deferred compensation plan assets (Note 10)		Level 1		62,627		56,900
				276,458		240,991
Derivative financial instruments designated as hedging instruments
Current derivative financial instruments included in current financial assets		Level 2
Cross-currency swaps				4,243		8,545
Foreign currency forward contracts				25,799		3,850
Long-term derivative financial instruments (Note 10)		Level 2
Cross-currency swaps				45,193		8,943
Foreign currency forward contracts				25,069		2,369
Interest rate swaps				1,380		—
				101,684		23,707
FVOCI (2018: available for sale)
Short-term investments included in current financial assets		Level 2		9,889		—
Long-term bonds included in funds held for clients (Note 5)		Level 2		180,289		184,401
Long-term investments (Note 10)		Level 2		24,596		30,054
				214,774		214,455
Financial liabilities
Derivative financial instruments designated as hedging instruments
Current derivative financial instruments		Level 2
Cross-currency swaps				2,982		21,950
Foreign currency forward contracts				1,920		17,468
Long-term derivative financial instruments		Level 2
Cross-currency swaps				16,560		38,755
Foreign currency forward contracts				1,762		26,673
Interest rate swaps				—		12,326
				23,224		117,172

There have been no transfers between Level 1 and Level 2 for the years ended September 30, 2019 and 2018.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 64

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

30. Financial instruments (continued)

MARKET RISK

Market risk incorporates a range of risks. Movements in risk factors, such as interest rate risk and currency risk, affect the fair values of financial assets and liabilities.

Interest rate risk

The Company has interest rate swaps whereby the Company receives a fixed rate of interest and pays interest at a variable rate of its Senior U.S. unsecured note. These swaps are being used to hedge the exposure to changes in the fair value of the debt. The following table summarizes the fair value of theses swaps:

As at September 30, 2019

As at September 30, 2018

Interest rate swaps

Notional amount

Receive Rate

Pay Rate

Maturity

Fair value

Fair value

Fair value hedges of Senior U.S. unsecured note

U.S.$250,000

4.99%

LIBOR 1 month + 3.26%

December 2021

1,380

(12,326

)

Senior U.S. unsecured note with a carrying value of $332,533,000, includes an accumulated amount of fair value hedge adjustments of $1,418,000 as at September 30, 2019.

In addition, the Company designates cross-currency interest rate swaps as cash flow hedges for changes in both interest rates and foreign exchange rates of foreign currency denominated long-term debt as described below.

The Company is also exposed to interest rate risk on its unsecured committed revolving credit facility.

The Company analyzes its interest rate risk exposure on an ongoing basis using various scenarios to simulate refinancing or the renewal of existing positions. Based on these scenarios, a change in the interest rate of 1% would not have had a significant impact on net earnings and comprehensive income.

Currency risk

The Company operates internationally and is exposed to risk from changes in foreign currency exchange rates. The Company mitigates this risk principally through foreign currency denominated debt and derivative financial instruments, which includes foreign currency forward contracts and cross-currency swaps.

The Company hedges a portion of the translation of the Company’s net investments in its U.S. and European operations into Canadian dollar, with Senior U.S. and euro unsecured notes. As of September 30, 2019, U.S. unsecured notes of a carrying value of $634,095,000 and a nominal amount of $632,762,000 has been designated as hedging instruments to hedge portions of the Company’s net investments in its U.S. and European operations.

The Company also hedges a portion of the translation of the Company’s net investments in its European operations with cross-currency swaps.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 65

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

30. Financial instruments (continued)

MARKET RISK (CONTINUED)

Currency risk (continued)

The following tables summarize the cross-currency swap agreements that the Company had entered into in order to manage its currency:

							As at September 30, 2019			As at September 30, 2018
Receive Notional	Receive Rate	Pay Notional		Pay rate	Maturity		Fair value			Fair value
Hedges of net investments in European operations
$443,500	From 3.40% to 3.81%		€285,400	From 2.10% to 2.51%		From September 2020 to 2024		19,305			1,985
$136,274	From 3.57% to 3.63%		£75,842	From 2.67% to 2.80%		September 2024		12,511			6,311
$58,419	From 3.57% to 3.68%		Skr371,900	From 2.12% to 2.18%		September 2024		7,995			2,553
Hedges of net investments in European operations and cash flow hedges on unsecured committed term loan credit facility
U.S.$500,000	LIBOR 1 month + 3.03%		€443,381	From 1.13% to 1.17%		December 2023		(3,627	)		—
Cash flow hedges of Senior U.S. unsecured notes
U.S.$470,000	From 3.74% to 4.06%		$638,193	From 3.40% to 3.81%		From September 2020 to 2024		(6,290	)		(54,066	)
Total								29,894			(43,217	)

During the year ended September 30, 2019, the Company settled cross-currency swaps with a notional amount of $318,600,000 for a net amount of $554,000. The related amounts recognized in accumulated other comprehensive income will be transferred to earnings when the net investment is disposed of.

The Company enters into foreign currency forward contracts to hedge the variability in various foreign currency exchange rates on future revenues. Hedging relationships are designated and documented at inception and quarterly effectiveness assessments are performed during the year.

As at September 30, 2019, the Company held foreign currency forward contracts to hedge exposures to changes in foreign currency, which have the following notional, average contract rates and maturities:

			Average contract rates				As at September 30, 2019			As at September 30, 2018
Foreign currency forward contracts	Notional		Less than one year		More than one year		Fair value			Fair value
USD/INR		U.S.$130,070		72.07		77.74		1,498			(8,727	)
CAD/INR		$300,226		57.36		60.46		11,687			(8,258	)
EUR/INR		€107,386		88.06		95.43		14,985			(7,445	)
GBP/INR		£86,669		96.30		104.48		11,929			(6,221	)
SEK/INR		Skr255,236		8.35		8.88		3,945			(488	)
EUR/GBP		€49,442		0.89		0.91		(311	)		(2,788	)
EUR/MAD		€65,714		11.17		11.91		4,416			(2,879	)
EUR/CZK		€24,991		25.95		26.50		243			4
EUR/SEK		€43,298		10.35		10.56		(1,828	)		(752	)
Others		$57,239						622			(368	)
Total								47,186			(37,922	)

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 66

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

30. Financial instruments (continued)

MARKET RISK (CONTINUED)

Currency risk (continued)

The following table details the Company’s sensitivity to a 10% strengthening of the Swedish krona, the U.S. dollar, the euro and the British pound foreign currency rates on net earnings and comprehensive income. The sensitivity analysis on net earnings presents the impact of foreign currency denominated financial instruments and adjusts their translation at period end for a 10% strengthening in foreign currency rates. The sensitivity analysis on other comprehensive income presents the impact of a 10% strengthening in foreign currency rates on the fair value of foreign currency forward contracts designated as cash flow hedges and on net investment hedges.

										2019												2018
	Swedish krona impact			U.S. dollar impact			euro impact			British pound impact			Swedish krona impact			U.S. dollar impact			euro impact			British pound impact
	$			$			$			$			$			$			$			$
Increase (decrease) in net earnings		875			2,333			167			2,166			(906	)		(4,870	)		(778	)		(2,695	)
Decrease in other comprehensive income		(7,724	)		(65,034	)		(109,838	)		(24,736	)		(6,522	)		(65,337	)		(107,722	)		(25,018	)

LIQUIDITY RISK

Liquidity risk is the risk that the Company is not able to meet its financial obligations as they fall due or can do so only at excessive cost. The Company’s activities are financed through a combination of the cash flows from operations, borrowing under existing unsecured committed revolving credit facility, the issuance of debt and the issuance of equity. One of management’s primary goals is to maintain an optimal level of liquidity through the active management of the assets and liabilities as well as the cash flows. The Company regularly monitors its cash forecasts to ensure it has sufficient flexibility under its available liquidity to meet its obligations.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 67

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

30. Financial instruments (continued)

LIQUIDITY RISK (CONTINUED)

The following tables summarize the carrying amount and the contractual maturities of both the interest and principal portion of financial liabilities. All amounts contractually denominated in foreign currency are presented in Canadian dollar equivalent amounts using the period-end spot rate or floating rate.

As at September 30, 2019	Carrying amount		Contractual cash flows			Less than one year			Between one and two years			Between two and five years			Beyond five years
	$		$			$			$			$			$
Non-derivative financial liabilities
Accounts payable and accrued liabilities		1,108,895		1,108,895			1,108,895			—			—			—
Accrued compensation		642,897		642,897			642,897			—			—			—
Senior U.S. and euro unsecured notes		1,256,554		1,425,138			116,613			309,780			998,745			—
Unsecured committed revolving credit facility		334,370		378,298			10,493			10,493			357,312			—
Unsecured committed term loan credit facility		661,939		747,921			19,677			20,346			707,898			—
Obligations other than finance leases		14,295		14,609			10,938			3,102			569			—
Obligations under finance leases		30,339		31,245			14,534			11,585			5,126			—
Other long-term debt		33,710		34,181			22,719			5,652			5,219			591
Clients’ funds obligations		366,796		366,796			366,796			—			—			—
Derivative financial liabilities
Cash flow hedges of future revenue		3,682
Outflow				224,440			97,993			80,424			46,023			—
(Inflow)				(228,672	)		(97,250	)		(82,216	)		(49,206	)		—
Cross-currency swaps		19,542
Outflow				1,160,635			91,857			165,934			902,844			—
(Inflow)				(1,218,430	)		(101,823	)		(172,868	)		(943,739	)		—
		4,473,019		4,687,953			2,304,339			352,232			2,030,791			591
As at September 30, 2018	Carrying amount		Contractual cash flows			Less than one year			Between one and two years			Between two and five years			Beyond five years
	$		$			$			$			$			$
Non-derivative financial liabilities
Accounts payable and accrued liabilities		1,134,802		1,134,802			1,134,802			—			—			—
Accrued compensation		602,245		602,245			602,245			—			—			—
Senior U.S. and euro unsecured notes		1,517,334		1,753,402			354,575			113,955			814,337			470,535
Unsecured committed revolving credit facility		194,795		222,331			6,573			6,591			209,167			—
Obligations other than finance leases		30,124		30,794			19,319			9,393			2,082			—
Obligations under finance leases		29,909		30,976			12,909			10,005			8,062			—
Other long-term debt		28,731		29,155			20,302			1,613			5,826			1,414
Clients’ funds obligations		328,324		328,324			328,324			—			—			—
Derivative financial liabilities
Cash flow hedges of future revenue		44,141
Outflow				889,665			359,381			302,294			227,990			—
(Inflow)				(902,035	)		(350,963	)		(307,598	)		(243,473	)		—
Cross-currency swaps		60,705
Outflow				1,366,739			353,186			162,933			607,662			242,958
(Inflow)				(1,355,968	)		(338,419	)		(167,099	)		(609,398	)		(241,052	)
Interest rate swaps		12,326		4,845			1,384			1,384			2,077			—
		3,983,436		4,135,275			2,503,618			133,471			1,024,332			473,855

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 68

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

30. Financial instruments (continued)

LIQUIDITY RISK (CONTINUED)

As at September 30, 2019, the Company held cash and cash equivalents, funds held for clients, short-term investments and long-term investments of $616,428,000 ($539,697,000 as at September 30, 2018). The Company also had available $1,155,369,000 in unsecured committed revolving credit facility ($1,295,595,000 as at September 30, 2018). As at September 30, 2019, trade accounts receivable amounted to $979,728,000 (Note 4) ($1,126,772,000 as at September 30, 2018). Given the Company’s available liquid resources as compared to the timing of the payments of liabilities, management assesses the Company’s liquidity risk to be low.

CREDIT RISK

The Company takes on exposure to credit risk, which is the risk that a counterparty will be unable to pay amounts in full when due. Financial instruments that potentially subject the Company to concentrations of credit risk consist of cash and cash equivalents, accounts receivable, work in progress, long-term investments and derivative financial instruments with a positive fair value. The maximum exposure of credit risk is generally represented by the carrying amount of these items reported on the consolidated balance sheets.

The Company is exposed to credit risk in connection with long-term investments through the possible inability of borrowers to meet the terms of their obligations. The Company mitigates this risk by investing primarily in high credit quality corporate and government bonds with a credit rating of A or higher. The application of the low credit exemption had no material impact on the Company’s consolidated financial statements.

The Company has accounts receivable derived from clients engaged in various industries including government; manufacturing, retail & distribution; financial services; communications & utilities; and health that are not concentrated in any specific geographic area. These specific industries may be affected by economic factors that may impact trade accounts receivable. However, management does not believe that the Company is subject to any significant credit risk in view of the Company’s large and diversified client base and that any single industry or geographic region represents a significant credit risk to the Company. Historically, the Company has not made any significant write-offs and had low bad debt ratios. The application of the simplified approach to measure expected credit losses for trade accounts receivable and long-term receivables as well as for work in progress had no material impact on the Company’s consolidated financial statements.

The following table sets forth details of the age of trade accounts receivable that are past due:

	2019			2018
	$			$
Not past due		793,387			951,277
Past due 1-30 days		96,106			109,668
Past due 31-60 days		23,125			27,806
Past due 61-90 days		17,392			17,005
Past due more than 90 days		54,192			25,768
		984,202			1,131,524
Allowance for doubtful accounts		(4,474	)		(4,752	)
		979,728			1,126,772

In addition, the exposure to credit risk of cash and cash equivalents and derivatives financial instruments is limited given that the Company deals mainly with a diverse group of high-grade financial institutions and that derivatives agreements are generally subject to master netting agreements, such as the International Swaps and Derivatives Association, which provide for net settlement of all outstanding contracts with the counterparty in case of an event of default.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 69

Notes to the Consolidated Financial Statements

For the years ended September 30, 2019 and 2018

(tabular amounts only are in thousands of Canadian dollars, except per share data)

31. Capital risk management

The Company is exposed to risks of varying degrees of significance which could affect its ability to achieve its strategic objectives for growth. The main objectives of the Company’s risk management process are to ensure that risks are properly identified and that the capital base is adequate in relation to these risks.

The Company manages its capital to ensure that there are adequate capital resources while maximizing the return to shareholders through the optimization of the debt and equity balance. As at September 30, 2019, total managed capital¹ was $9,463,626,000 ($8,699,845,000 as at September 30, 2018). Managed capital consists of long-term debt, including the current portion (Note 13), cash and cash equivalents, short-term investments, long-term investments (Note 10) and shareholders’ equity. The basis for the Company’s capital structure is dependent on the Company’s expected business growth and changes in the business environment. When capital needs have been specified, the Company’s management proposes capital transactions for the approval of the Company’s Audit and Risk Management Committee and Board of Directors. The capital risk policy remains unchanged from prior periods.

The Company monitors its capital by reviewing various financial metrics, including the following:

- Net Debt¹/Capitalization¹

- Debt/EBITDA¹

Net debt, capitalization and EBITDA are additional measures. Net debt represents debt (including the current portion and the fair value of foreign currency derivative financial instruments related to debt) less cash and cash equivalents, short-term investments and long-term investments. Capitalization is shareholders’ equity plus debt. EBITDA is calculated as earnings from continuing operations before finance costs, income taxes, depreciation, amortization, restructuring costs and acquisition-related and integration costs. The Company believes that the results of the current internal ratios are consistent with its capital management credit facility and unsecured committed revolving credit facility. The ratios are as follows:

- Leverage ratios¹, which are the ratio of total debt to EBITDA for its Senior U.S. and euro unsecured notes and the ratio of total debt net of cash and cash equivalent investments to EBITDA for its unsecured committed revolving credit facility and unsecured committed term loan credit facility for the four most recent quarters^2.

- An interest and rent coverage ratio¹, which is the ratio of the EBITDAR¹ for the four most recent quarters to the total finance costs and the operating rentals in the same periods. EBITDAR is calculated as EBITDA before rent expense².

- In the case of the Senior U.S. and euro unsecured notes, a minimum net worth is required, whereby shareholders’ equity, excluding foreign exchange translation adjustments included in accumulated other comprehensive income, cannot be less than a specified threshold.

These ratios are calculated on a consolidated basis.

The Company is in compliance with these covenants and monitors them on an ongoing basis. The ratios are also reviewed quarterly by the Company’s Audit and Risk Management Committee. The Company is not subject to any other externally imposed capital requirements.

¹ Non-GAAP measure.

² In the event of an acquisition, the available historical financial information of the acquired company will be used in the computation of the ratios.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2019 and 2018 70

EX-99.3

Exhibit 99.3

MANAGEMENT’S

DISCUSSION AND ANALYSIS

FISCAL YEAR 2019

November 6, 2019

Basis of Presentation

This Management’s Discussion and Analysis of the Financial Position and Results of Operations (MD&A) is the responsibility of management and has been reviewed and approved by the Board of Directors. This MD&A has been prepared in accordance with the requirements of the Canadian Securities Administrators. The Board of Directors is ultimately responsible for reviewing and approving the MD&A. The Board of Directors carries out this responsibility mainly through its Audit and Risk Management Committee, which is appointed by the Board of Directors and is comprised entirely of independent and financially literate directors.

Throughout this document, CGI Inc. is referred to as “CGI”, “we”, “our” or “Company”. This MD&A provides information management believes is relevant to an assessment and understanding of the consolidated results of operations and financial condition of the Company. This document should be read in conjunction with the audited consolidated financial statements and the notes thereto for the years ended September 30, 2019 and 2018. CGI’s accounting policies are in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB). All dollar amounts are in Canadian dollars unless otherwise noted.

Materiality of Disclosures

This MD&A includes information we believe is material to investors. We consider something to be material if it results in, or would reasonably be expected to result in, a significant change in the market price or value of our shares, or if it is likely that a reasonable investor would consider the information to be important in making an investment decision.

Forward-Looking Statements

This MD&A contains “forward-looking information” within the meaning of Canadian securities laws and “forward-looking statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995 and other applicable United States safe harbours. All such forward-looking information and statements are made and disclosed in reliance upon the safe harbour provisions of applicable Canadian and United States securities laws. Forward-looking information and statements include all information and statements regarding CGI’s intentions, plans, expectations, beliefs, objectives, future performance, and strategy, as well as any other information or statements that relate to future events or circumstances and which do not directly and exclusively relate to historical facts. Forward-looking information and statements often but not always use words such as “believe”, “estimate”, “expect”, “intend”, “anticipate”, “foresee”, “plan”, “predict”, “project”, “aim”, “seek”, “strive”, “potential”, “continue”, “target”, “may”, “might”, “could”, “should”, and similar expressions and variations thereof. These information and statements are based on our perception of historic trends, current conditions and expected future developments, as well as other assumptions, both general and specific, that we believe are appropriate in the circumstances. Such information and statements are, however, by their very nature, subject to inherent risks and uncertainties, of which many are beyond the control of the Company, and which give rise to the possibility that actual results could differ materially from our expectations expressed in, or implied by, such forward-looking information or forward-looking statements. These risks and uncertainties include but are not restricted to: risks related to the market such as the level of business activity of our clients, which is affected by economic and political conditions, and our ability to negotiate new contracts; risks related to our industry such as competition and our ability to attract and retain qualified employees, to develop and expand our services, to penetrate new markets, and to protect our intellectual property rights; risks related to our business such as risks associated with our growth strategy, including the integration of new operations, financial and operational risks inherent in worldwide operations, foreign exchange risks, income tax laws, our ability to negotiate favourable contractual terms, to deliver our services and to collect receivables, and the reputational and financial risks attendant to cybersecurity breaches and other incidents; as well as other risks identified or incorporated by reference in this MD&A and in other documents that we make public, including our filings with the Canadian Securities Administrators (on SEDAR at www.sedar.com) and the U.S. Securities and Exchange

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    1

Commission (on EDGAR at www.sec.gov). Unless otherwise stated, the forward-looking information and statements contained in this MD&A are made as of the date hereof and CGI disclaims any intention or obligation to publicly update or revise any forward-looking information or forward-looking statements, whether as a result of new information, future events or otherwise, except as required by applicable law. While we believe that our assumptions on which these forward-looking information and forward-looking statements are based were reasonable as at the date of this MD&A, readers are cautioned not to place undue reliance on these forward-looking information or statements. Furthermore, readers are reminded that forward-looking information and statements are presented for the sole purpose of assisting investors and others in understanding our objectives, strategic priorities and business outlook as well as our anticipated operating environment. Readers are cautioned that such information may not be appropriate for other purposes. Further information on the risks that could cause our actual results to differ significantly from our current expectations may be found in section 8 - Risk Environment, which is incorporated by reference in this cautionary statement. We also caution readers that the risks described in the previously mentioned section and in other sections of this MD&A are not the only ones that could affect us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial could also have a material adverse effect on our financial position, financial performance, cash flows, business or reputation.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    2

Non-GAAP and Key Performance Measures

The reader should note that the Company reports its financial results in accordance with IFRS. However, we use a combination of financial measures, ratios, and non-GAAP measures to assess the Company’s performance. The non-GAAP measures used in this MD&A do not have any standardized meaning prescribed by IFRS and are therefore unlikely to be comparable to similar measures presented by other issuers. These measures should be considered as supplemental in nature and not as a substitute for the related financial information prepared in accordance with IFRS.

The table below summarizes our non-GAAP measures and most relevant key performance measures:

Profitability	• Adjusted EBIT (non-GAAP) – is a measure of earnings excluding acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense. Management believes this measure is useful to investors as it best reflects the performance of its activities and allows for better comparability from period to period as well as to trend analysis. A reconciliation of the adjusted EBIT to its closest IFRS measure can be found in section 3.7 of the present document.
	• Adjusted EBIT margin (non-GAAP) is obtained by dividing our adjusted EBIT by our revenues. Management believes this measure is useful to investors as it best reflects the performance of its activities and allows for better comparability from period to period as well as to trend analysis. A reconciliation of the adjusted EBIT to its closest IFRS measure can be found in section 3.7 of the present document.
	• Net earnings – is a measure of earnings generated for shareholders.
	• Diluted earnings per share (diluted EPS) – is a measure of earnings generated for shareholders on a per share basis, assuming all dilutive elements are exercised.
	• Net earnings excluding specific items (non-GAAP) – is a measure of net earnings excluding acquisition-related and integration costs, restructuring costs and tax adjustments. Management believes this measure is useful to investors as it best reflects the Company’s performance and allows for better comparability from period to period. A reconciliation of the net earnings excluding specific items to its closest IFRS measure can be found in section 3.8.3. of the present document.
	• Net earnings margin excluding specific items (non-GAAP) is obtained by dividing our net earnings excluding specific items by our revenues. Management believes this measure is useful to investors as it best reflects the Company’s performance and allows for better comparability from period to period. A reconciliation of the net earnings excluding specific items to its closest IFRS measure can be found in section 3.8.3. of the present document.
	• Diluted earnings per share excluding specific items (non-GAAP) – is defined as the net earnings excluding specific items on a per share basis. Management believes that this measure is useful to investors as it best reflects the Company’s performance on a per share basis and allows for better comparability from period to period. The diluted earnings per share reported in accordance with IFRS can be found in section 3.8 of the present document while the basic and diluted earnings per share excluding specific items can be found in section 3.8.3 of the present document.
Liquidity	• Cash provided by operating activities – is a measure of cash generated from managing our day-to-day business operations. Management believes strong operating cash flow is indicative of financial flexibility, allowing us to execute the Company’s strategy.
	• Days sales outstanding (DSO) (non-GAAP) – is the average number of days needed to convert our trade receivables and work in progress into cash. DSO is obtained by subtracting deferred revenue from trade accounts receivable and work in progress; the result is divided by our most recent quarter’s revenue over 90 days. Management tracks this metric closely to ensure timely collection and healthy liquidity. Management believes this measure is useful to investors as it demonstrates the Company’s ability to timely convert its trade receivables and work in progress into cash.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    3

Growth	• Constant currency growth (non-GAAP) – is a measure of revenue growth before foreign currency translation impacts. This growth is calculated by translating current period results in local currency using the conversion rates in the equivalent period from the prior year. Management believes that it is helpful to adjust revenue to exclude the impact of currency fluctuations to facilitate period-to-period comparisons of business performance and that this measure is useful to investors for the same reason.
	• Backlog (non-GAAP) – includes new contract wins, extensions and renewals (bookings (non-GAAP)), adjusted for the backlog consumed during the period as a result of client work performed and adjustments related to the volume, cancellation and the impact of foreign currencies to our existing contracts. Backlog incorporates estimates from management that are subject to change. Management tracks this measure as it is a key indicator of management’s best estimate of contracted revenue to be realized in the future and believes that this measure is useful to investors for the same reason.
	• Book-to-bill ratio (non-GAAP) – is a measure of the proportion of the value of our bookings to our revenue in the period. This metric allows management to monitor the Company’s business development efforts to ensure we grow our backlog and our business over time and management believes that this measure is useful to investors for the same reason. Management remains committed to maintaining a target ratio greater than 100% over a trailing twelve-month period. Management believes that monitoring the Company’s bookings over a longer period is a more representative measure as the services and contract type, size and timing of bookings could cause this measurement to fluctuate significantly if taken for only a three-month period.
Capital Structure	• Net debt (non-GAAP) – is obtained by subtracting from our debt our cash and cash equivalents, short-term investments, long-term investments and fair value of foreign currency derivative financial instruments related to debt. Management uses the net debt metric to monitor the Company’s financial leverage and believes that this metric is useful to investors as it provides insight into its financial strength. A reconciliation of net debt to its closest IFRS measure can be found in section 4.5 of the present document.
	• Net debt to capitalization ratio (non-GAAP) – is a measure of our level of financial leverage and is obtained by dividing the net debt by the sum of shareholder’s equity and debt. Management uses the net debt to capitalization ratio to monitor the proportion of debt versus capital used to finance the Company’s operations and to assess its financial strength. Management believes that this metric is useful to investors for the same reasons.
	• Return on equity (ROE) (non-GAAP) – is a measure of the rate of return on the ownership interest of our shareholders and is calculated as the proportion of net earnings for the last 12 months over the last four quarters’ average equity. Management looks at ROE to measure its efficiency at generating net earnings for the Company’s shareholders and how well the Company uses the invested funds to generate net earnings growth and believes that this measure is useful to investors for the same reasons.
	• Return on invested capital (ROIC) (non-GAAP) – is a measure of the Company’s efficiency at allocating the capital under its control to profitable investments and is calculated as the proportion of the net earnings excluding net finance costs after-tax for the last 12 months, over the last four quarters’ average invested capital, which is defined as the sum of equity and net debt. Management examines this ratio to assess how well it is using its funds to generate returns and believes that this measure is useful to investors for the same reason.

Reporting Segments

During the first quarter of Fiscal 2019, the Company realigned its management structure, resulting primarily in the transfer of our Belgium and Southern Europe operations from the Central and Eastern Europe to the Western and Southern Europe

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    4

operating segment as well as other internal organizational changes. During the three months ended June 30, 2019, the Company further realigned its management structure with the transfer of our Australia operations from the Asia Pacific segment to the U.K. operating segment. The Company has retrospectively revised the segmented information for the comparative periods. Please refer to sections 3.4, 3.6, 5.4 and 5.5 of the present document and to note 27 of our audited consolidated financial statements for additional information on our segments.

For Fiscal 2019, the Company’s results were presented through eight operating segments, namely: Western and Southern Europe (primarily France, Portugal and Belgium); Northern Europe (including Nordics, Baltics and Poland); Canada; United States of America (U.S.) Commercial and State Government; U.S. Federal; United Kingdom (U.K.) and Australia; Central and Eastern Europe (primarily Netherlands and Germany); and Asia Pacific Global Delivery Centers of Excellence (India and Philippines) (Asia Pacific).

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MD&A Objectives and Contents

In this document, we:

• Provide a narrative explanation of the audited consolidated financial statements through the eyes of management;

• Provide the context within which the audited consolidated financial statements should be analyzed, by giving enhanced disclosure about the dynamics and trends of the Company’s business; and

• Provide information to assist the reader in ascertaining the likelihood that past performance may be indicative of future performance.

In order to achieve these objectives, this MD&A is presented in the following main sections:

Section	Contents	Pages
1.  Corporate	1.1.     About CGI	8
Overview	1.2.     Vision and Strategy	9
	1.3.     Competitive Environment	10
2.  Highlights and Key	2.1.     Fiscal 2019 Year-Over-Year Highlights	11
Performance	2.2.     Selected Yearly Information & Key Performance Measures	12
	2.3.     Stock Performance	13
	2.4.     Investments in Subsidiaries	14
3.  Financial Review	3.1.     Bookings and Book-to-Bill Ratio	15
	3.2.     Foreign Exchange	16
	3.3.     Revenue Distribution	17
	3.4.     Revenue by Segment	18
	3.5.     Operating Expenses	20
	3.6.     Adjusted EBIT by Segment	21
	3.7.     Earnings Before Income Taxes	23
	3.8.     Net Earnings and Earnings Per Share	24
4.  Liquidity	4.1.     Consolidated Statements of Cash Flows	26
	4.2.     Capital Resources	29
	4.3.     Contractual Obligations	30
	4.4.     Financial Instruments and Hedging Transactions	30
	4.5.     Selected Measures of Capital Resources and Liquidity	31
	4.6.     Off-Balance Sheet Financing and Guarantees	31
	4.7.     Capability to Deliver Results	32
5.  Fourth Quarter	5.1.     Bookings and Book-to-Bill Ratio	33
Results	5.2.     Foreign Exchange	34
	5.3.     Revenue Distribution	35
	5.4.     Revenue by Segment	36
	5.5.     Adjusted EBIT by Segment	39
	5.6.     Net Earnings and Earnings Per Share	41
	5.7.     Consolidated Statements of Cash Flows	43

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    6

6.  Eight Quarter Summary	A summary of the past eight quarters’ key performance measures and a discussion of the factors that could impact our quarterly results.	45
7.  Changes in Accounting Policies	A summary of the accounting standard changes.	47
8.  Critical Accounting   Estimates	A discussion of the critical accounting estimates made in the preparation of the audited consolidated financial statements.	50
9.  Integrity of Disclosure	A discussion of the existence of appropriate information systems, procedures and controls to ensure that information used internally and disclosed externally is complete and reliable.	53
10.  Risk Environment	10.1.     Risks and Uncertainties	55
	10.2.     Legal Proceedings	64

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    7

1. Corporate Overview

1.1. ABOUT CGI

Founded in 1976 and headquartered in Montréal, Canada, CGI is among the largest information technology (IT) and business consulting services firms in the world. CGI delivers an end-to-end portfolio of capabilities, including strategic IT and business consulting, systems integration, intellectual property and managed IT and business process services. The Company employs approximately 77,500 consultants and professionals worldwide, whom are called members as they are also owners.

End-to-end services and solutions

CGI delivers end-to-end services that cover the full spectrum of technology delivery; from digital strategy and architecture to solution design, development, integration, implementation, and operations. Our portfolio encompasses:

• High-end IT services and business consulting and systems integration: CGI helps clients define their digital strategy and roadmap, adopting an agile, iterative approach that facilitates innovation, connection and optimization of mission-critical systems to deliver enterprise-wide change.

• Managed IT and business process services: Our clients entrust us with full or partial responsibility for their IT and business functions to improve how they operate and transform their business. In return, we deliver innovation, significant efficiency gains, and cost savings. Typical services in an end-to-end engagement include: application development, integration and maintenance; technology infrastructure management; and business process services, such as in collections and payroll management. Managed IT and business process services contracts are long-term in nature, with a typical duration greater than five years, allowing our clients to reinvest savings, alongside CGI, in their digital transformations.

• Intellectual property (IP): Our IP portfolio includes more than 175 business solutions, some of which are cross-industry solutions. Most IP has been co-innovated with clients and act as business accelerators for the industries we serve. These include business solutions encompassing commercial software embedded with our end-to-end-services, and digital enablers such as methodologies and frameworks to drive change across business and IT processes.

Deep industry expertise

CGI has long standing and focused practices in all of its core industries, providing clients with a partner that is not only an expert in IT, but also expert in their industries. This combination of business knowledge and digital technology expertise allows us to help our clients adapt with shifts in market dynamics and changing consumer and citizen expectations. In the process, we evolve the services and solutions we deliver within our targeted industries.

Our targeted industries include: communications, financial services, government, health & life sciences, manufacturing, oil & gas, retail & consumer services, transportation, post & logistics and utilities. While these represent our go-to-market industry targets, we group these industries into the following for reporting purposes: government; manufacturing, retail & distribution (MRD); financial services; communications & utilities; and health.

As the move toward digitalization continues across industries, CGI partners with clients to help guide them in becoming customer and citizen-centric digital organizations.

Applied innovation

At CGI, innovation happens across many interconnected fronts. It starts in our everyday work on client projects, where thousands of innovations are applied daily. Through benchmark in-person interviews we conduct each year, business and technology executives share their priorities with us, informing our own innovation investments and driving our client proximity teams’ focus on local client priorities. We also turn ideas into new business solutions through our Innovate, Collaborate and Evolve (ICE) program which incubates proximity team innovations into scalable, replicable solutions for global application.

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Since 1976, CGI is a trusted partner in delivering innovative, client-inspired business services and solutions. We help develop, innovate and protect the technology that enables clients to achieve their digital transformation goals faster, with reduced risk and enduring results. Through our day-to-day project engagements as well as global programs and investments, CGI partners with clients to generate practical innovations that are replicable and scalable, followed by the delivery of measurable results.

Quality processes

CGI’s clients expect consistency of service wherever and whenever they engage us. We have an outstanding track record of on-time, within-budget delivery as a result of our commitment to excellence and our robust governance model - the CGI Management Foundation. The CGI Management Foundation provides a common business language, frameworks and practices for managing all operations consistently across the globe, driving a focus on continuous improvement. We also invest in rigorous quality and service delivery standards (including ISO and Capability Maturity Model Integration (CMMI) certification programs), as well as a comprehensive Client Satisfaction Assessment Program, with signed client assessments, to ensure high satisfaction on an ongoing basis.

1.2. VISION AND STRATEGY

CGI is unique compared to most companies. As our vision is based on a dream: “To create an environment in which we enjoy working together and, as owners, contribute to building a company we can be proud of.” This dream has motivated us since our founding in 1976 and drives our vision: “To be a global, world-class end-to-end IT and business consulting services leader helping our clients succeed.”

In pursuing our dream and vision, CGI has been highly disciplined throughout its history in executing a Build and Buy profitable growth strategy comprised of four pillars that combine profitable organic growth (Build) and accretive acquisitions (Buy):

Pillar 1: Win, renew and extend contracts

Pillar 2: New large managed IT and business process services contracts

These first two pillars relate to driving profitable organic growth through the pursuit of contracts with new and existing clients in our targeted industries. Successes in these pillars reflect the strength of our end-to-end portfolio of capabilities, the depth of expertise of our consultants in business and IT and the appreciation of the proximity model by our clients, both existing and potential.

Pillar 3: Metro market acquisitions

The third pillar focuses on growth through metro market acquisitions, complementing the proximity model, helping provide a fuller range of end-to-end services. We identify metro market acquisitions through a strategic qualification process that systematically searches for targets to strengthen our proximity model, leveraging strong local relationships with customers, and enhancing our industry expertise, services and solutions.

Pillar 4: Large, transformational acquisitions

We also pursue large acquisitions to further expand our geographic presence and critical mass, which enables us to compete for large managed IT and business process services contracts and broaden our client relationships. CGI will continue to be a consolidator in the IT services industry by being active on both of these last pillars.

Executing our strategy

CGI’s strategy is executed through a unique business model that combines client proximity with an extensive global delivery network to deliver the following benefits:

• Local relationships and accountability: We live and work near our clients to provide a high level of responsiveness, partnership, and innovation. Our local CGI members speak our clients’ language, understand their business environment, and collaborate to meet their goals and advance their business.

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• Global reach: Our local presence is complemented by an expansive global delivery network that ensures our clients have 24/7 access to best-fit digital capabilities and resources to meet their end-to-end needs. In addition, clients benefit from our unique combination of industry domain and technology expertise within our global delivery model.

• Committed experts: One of our key strategic goals is to be our clients’ partner and expert of choice. To achieve this, we invest in developing and recruiting professionals with extensive industry, business and in-demand technology expertise. In addition, CGI consultants and professionals are also owners through our Share Purchase Plan, which, combined with the Profit Participation Plan, provide an added level of commitment to the success of our clients.

• Comprehensive quality processes: CGI’s investment in quality frameworks and rigorous client satisfaction assessments has resulted in a consistent track record of on-time and within-budget project delivery. With regular reviews of engagements and transparency at all levels, the company ensures that client objectives and its own targets are consistently followed at all times. This thorough process enables CGI to generate continuous improvements for all stakeholders by applying corrective measures as soon as they are required.

• Corporate responsibility: Social Responsibility is one of CGI’s core values. Our business model is designed to ensure that we are close to our clients and communities. At CGI, our members embrace our responsibilities to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in which we live and work.

1.3. COMPETITIVE ENVIRONMENT

In today’s digital era, there is a competitive urgency for organizations across industries to become digital in a sustainable way. The pressure is on to modernize legacy assets and connect them to digital business and operating models. Central to this massive transformation is the evolving role of technology. Traditionally viewed as an enabler, technology is now recognized as a driver of business transformation. The promise of digital creates an enormous opportunity to transform organizations end-to-end, and CGI is well-positioned to serve as a digital partner and expert of choice. We’re working with clients across the globe to implement digital strategies, roadmaps and solutions that revolutionize the customer/citizen experience, drive the launch of new products and services, and deliver efficiencies and cost savings.

As the demand for digitalization increases, competition within the global IT industry is intensifying. CGI’s competition comprises a variety of players; from metro market companies providing specialized services and software, to global, end-to-end IT service providers, to large consulting firms and government pure-play. All of these players are competing to deliver some or all of the services we provide.

Many factors distinguish the industry leaders, including the following:

• Depth and breadth of industry and technology expertise;

• Local presence and strength of client relationships;

• Consistent, on-time, within-budget delivery everywhere the client operates;

• Breadth of digital IP solutions;

• Ability to deliver practical innovation for measurable results;

• Total cost of services and value delivered;

• Unique global delivery network, including onshore, nearshore and offshore options.

CGI is one of the leaders in the industry with respect to all of these factors. We’re not only delivering all of the capabilities clients need to compete in a digital world, but the immediate results and long-term value they expect. As the market dynamics and industry trends continue to increase demand for enterprise solutions from global, end-to-end IT and business consulting services firms, CGI is one of few firms with the scale, reach, and capabilities to meet clients’ enterprise needs.

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2.    Highlights and Key Performance Measures

2.1. FISCAL 2019 HIGHLIGHTS

•     Revenue of $12.1 billion, up 5.3% or 5.9% in constant currency;

•     Adjusted EBIT of $1,825.0 million, up 7.2%;

•     Adjusted EBIT margin of 15.1%, up 30 bps;

•     Net earnings of $1,263.2 million, up 10.7%;

•     Diluted EPS of $4.55, up 15.2%;

•     Net earnings, excluding specific items¹, of $1,305.9 million, up 7.9%;

•     Diluted EPS, excluding specific items¹, of $4.70, up 12.2%;

•     Cash provided by operating activities of $1,633.9 million, up 9.4%;

•     Bookings of $12.6 billion, or 104.4% of revenue; and,

•     Backlog of $22.6 billion, representing 1.9 times Fiscal 2019 revenue.

¹  Specific items are comprised of acquisition-related, integration costs and restructuring costs net of tax as well as tax adjustments, all of which are discussed in sections 3.7.1, 3.7.2. and 3.8.1 of the present document.

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2.2. SELECTED YEARLY INFORMATION & KEY PERFORMANCE MEASURES

As at and for the years ended September 30,	2019		2018		2017		Change 2019 / 2018		Change   2018 / 2017
In millions of CAD unless otherwise noted
Growth
Revenue		12,111.2		11,506.8		10,845.1		604.4		661.7
Year-over-year revenue growth		5.3%		6.1%		1.5%		(0.8%)		4.6%
Constant currency year-over-year revenue growth		5.9%		4.6%		4.3%		1.3%		0.3%
Backlog		22,611		22,577		20,813		34		1,764
Bookings		12,646		13,493		11,284		(847)		2,209
Book-to-bill ratio		104.4%		117.3%		104.1%		(12.9%)		13.2%
Profitability
Adjusted EBIT		1,825.0		1,701.7		1,586.6		123.3		115.1
Adjusted EBIT margin		15.1%		14.8%		14.6%		0.3%		0.2%
Net earnings		1,263.2		1,141.4		1,035.2		121.8		106.2
Net earnings margin		10.4%		9.9%		9.5%		0.5%		0.4%
Diluted EPS (in dollars)		4.55		3.95		3.41		0.60		0.54
Net earnings excluding specific items		1,305.9		1,210.7		1,107.0		95.2		103.7
Net earnings margin excluding specific items		10.8%		10.5%		10.2%		0.3%		0.3%
Diluted EPS excluding specific items (in dollars)		4.70		4.19		3.65		0.51		0.54
Liquidity
Cash provided by operating activities		1,633.9		1,493.4		1,358.6		140.5		134.8
As a % of revenue		13.5%		13.0%		12.5%		0.5%		0.5%
Days sales outstanding		50		52		47		(2)		5
Capital structure
Net debt		2,117.2		1,640.8		1,749.4		476.4		(108.6)
Net debt to capitalization ratio		22.9%		19.2%		21.5%		3.7%		(2.3)%
Return on equity		18.5%		17.3%		16.1%		1.2%		1.2%
Return on invested capital		15.1%		14.5%		13.7%		0.6%		0.8%
Balance sheet
Cash and cash equivalents, and short-term investments		223.7		184.1		165.9		39.6		18.2
Total assets		12,621.7		11,919.1		11,396.2		702.6		522.9
Long-term financial liabilities1		2,236.0		1,530.1		1,821.9		705.9		(291.8)

¹  Long-term financial liabilities include the long-term portion of the debt and the long-term derivative financial instruments.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    12

2.3. STOCK PERFORMANCE

2.3.1. Fiscal 2019 Trading Summary

CGI’s shares are listed on the Toronto Stock Exchange (TSX) (stock quote – GIB.A) and the New York Stock Exchange (NYSE) (stock quote – GIB) and are included in key indices such as the S&P/TSX 60 Index.

TSX	(CAD)
Open:	83.28
High:	106.63
Low:	75.54
Close:	104.76
CDN average daily trading volumes1:	828,899

NYSE	(USD)
Open:	64.68
High:	80.59
Low:	57.35
Close:	79.14
NYSE average daily trading volumes:	174,254

¹  Includes the average daily volumes of both the TSX and alternative trading systems.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    13

2.3.2. Normal Course Issuer Bid (NCIB)

On January 30, 2019, the Company’s Board of Directors authorized and subsequently received the regulatory approval from the TSX for the renewal of CGI’s NCIB which allows for the purchase for cancellation of up to 20,100,499 Class A subordinate voting shares (Class A Shares), representing 10% of the Company’s public float as of the close of business on January 23, 2019. Class A Shares may be purchased for cancellation under the current NCIB commencing on February 6, 2019 until no later than February 5, 2020, or on such earlier date when the Company has either acquired the maximum number of Class A Shares allowable under the NCIB or elects to terminate the bid.

During Fiscal 2019, the Company purchased for cancellation 12,460,232 Class A Shares for $1,126.1 million at a weighted average price of $90.37 under the previous and current NCIB. The purchased shares included 5,158,362 Class A Shares purchased for cancellation from Caisse de dépôt et placement du Québec (CDPQ) for cash consideration of $500.0 million. The purchase is considered within the annual aggregate limit that the Company is entitled to purchase under its current NCIB.

As at September 30, 2019, the Company could purchase up to 13,315,767 Class A Shares for cancellation under the current NCIB.

2.3.3. Capital Stock and Options Outstanding

The following table provides a summary of the Capital Stock and Options Outstanding as at November 1, 2019:

Capital Stock and Options Outstanding	As at November 1, 2019
Class A subordinate voting shares		239,812,343
Class B multiple voting shares		28,945,706
Options to purchase Class A subordinate voting shares		9,749,355

2.4. INVESTMENTS IN SUBSIDIARIES

On October 11, 2018, the Company acquired all of the outstanding shares of ckc AG (ckc), for a purchase price of $21.0 million (€13.9 million). ckc was a specialized provider of agile software development and management services, with a focus on the automotive sector, headquartered in Brunswick, Germany. This acquisition added approximately 300 professionals and annualized revenues of approximately €30 million to the Company.

During the three months ended March 31, 2019, the Company acquired 22.6% of the outstanding shares of Acando AB (Acando), a consulting services firm with strategic consulting, system integration and customer-centric digital innovation capabilities, headquartered in Stockholm, Sweden, with additional offices in Finland, Norway, Germany and Latvia.

On April 16, 2019, the Company acquired control of Acando through the acquisition of an additional 71.1% of the outstanding shares under a tender offer. By May 14, 2019, an additional 2.4% was acquired, for a total purchase price of $623.8 million (SEK 4,319.7 million).This acquisition added approximately 2,100 professionals and annualized revenues of approximately $400 million to the Company, before considering divestitures in the range of 5%-10%.

On October 11 2019, the Company acquired the remaining 3.9% of the outstanding shares of Acando for a total purchase price of $23.1 million (SEK 171.5 million).

With significant strategic consulting, system integration and customer-centric digital innovation capabilities, these acquisitions were made to complement CGI’s proximity model and expertise across key sectors, including manufacturing, retail and government. Please refer to note 25 of our audited consolidated financial statements for additional information.

On June 14, 2019, the Company announced a cash offer of approximately $131 million (£ 78.9 million) to acquire all outstanding shares of SCISYS Group Plc (SCISYS). The transaction is expected to be completed by the first quarter of Fiscal 2020. SCISYS operates in several sectors, with deep expertise and industry leading solutions in the space and defense sectors, as well as in the media and broadcast news industries and is headquartered in Dublin, Ireland. This acquisition would add approximately 670 professionals predominantly based in the UK and Germany and annualized revenues of approximately £58.4 million to the Company.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    14

3. Financial Review

3.1. BOOKINGS AND BOOK-TO-BILL RATIO

Bookings for the year were $12.6 billion representing a book-to-bill ratio of 104.4%. The breakdown of the new bookings signed during the year is as follows:

Contract Type		Service Type		Segment		Vertical Market
A. Extensions, renewals and add-ons	67%	A. System integration and consulting	59%	A. U.S. Commercial and State Government	19%	A. Government	31%
B. New business	33%	B. Managed IT and Business Process Services	41%	B. Northern Europe	18%	B. Financial Services	27%
				C.   Western and Southern Europe	16%	C.   MRD	20%
				D.   Canada	12%	D.   Communications & utilities	11%
				E. U.S. Federal	12%	E. Health	11%
				F.  U.K. and Australia	12%
				G.   Central and Eastern Europe	11%

Information regarding our bookings is a key indicator of the volume of our business over time. However, due to the timing and transition period associated with managed IT and business process services contracts, the realization of revenue related to these bookings may fluctuate from period to period. The values initially booked may change over time due to their variable attributes, including demand-driven usage, modifications in the scope of work to be performed caused by changes in client requirements as well as termination clauses at the option of the client. As such, information regarding our bookings is not comparable to, nor should it be substituted for, an analysis of our revenue. Management however believes that it is a key indicator of potential future revenue.

The following table provides a summary of the bookings and book-to-bill ratio by segment:

In thousands of CAD except for percentages	Bookings for the year ended   September 30, 2019	Book-to-bill ratio for  the year ended September 30, 2019
Total CGI	12,646,027		104.4	%
Western and Southern Europe	2,057,093		101.5	%
Northern Europe	2,254,359		113.8	%
Canada	1,556,634		82.9	%
U.S. Commercial and State Government	2,436,044		133.1	%
U.S. Federal	1,545,255		93.9	%
U.K. and Australia	1,466,935		94.0	%
Central and Eastern Europe	1,329,707		111.7	%

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    15

3.2. FOREIGN EXCHANGE

The Company operates globally and is exposed to changes in foreign currency rates. Accordingly, as prescribed by IFRS, we value assets, liabilities and transactions that are measured in foreign currencies using various exchange rates. We report all dollar amounts in Canadian dollars.

Closing foreign exchange rates

As at September 30,	2019		2018		Change
U.S. dollar		1.3246		1.2925		2.5%
Euro		1.4446		1.5024		(3.8%	)
Indian rupee		0.0188		0.0178		5.6%
British pound		1.6302		1.6874		(3.4%	)
Swedish krona		0.1347		0.1456		(7.5%	)
Average foreign exchange rates
For the year ended September 30,	2019		2018		Change
U.S. dollar		1.3270		1.2838		3.4%
Euro		1.4970		1.5278		(2.0%	)
Indian rupee		0.0188		0.0193		(2.6%	)
British pound		1.6943		1.7271		(1.9%	)
Swedish krona		0.1426		0.1510		(5.6%	)

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    16

3.3. REVENUE DISTRIBUTION

The following charts provide additional information regarding our revenue mix for the year:

Service Type		Client Geography		Vertical Market
A.     System integration and consulting	50%	A.    U.S.	29%	A.     Government	33%
B.     Managed IT and Business Process	50%	B.    Canada	16%	B.     MRD	24%
		C.    France	15%	C.     Financial services	22%
		D.    U.K.	12%	D.     Communications & utilities	14%
		E.    Sweden	7%	E.     Health	7%
		F.    Finland	6%
		G.    Rest of the world	15%

3.3.1. Client Concentration

IFRS guidance on segment disclosures defines a single customer as a group of entities that are known to the reporting entity to be under common control. As a consequence, our work for the U.S. federal government including its various agencies represented 12.8% of our revenue for Fiscal 2019 as compared to 12.0% for Fiscal 2018.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    17

3.4. REVENUE BY SEGMENT

Our segments are reported based on where the client’s work is delivered from - our geographic delivery model.

The following table provides a summary of the year-over-year changes in our revenue, in total and by segment, separately showing the impacts of foreign currency exchange rate variations between Fiscal 2019 and Fiscal 2018. The Fiscal 2018 revenue by segment was recorded reflecting the actual foreign exchange rates for that period. The foreign exchange impact is the difference between the current period’s actual results and the same period’s results converted with the prior year’s foreign exchange rates.

						Change
For the years ended September 30,
	2019			2018		$		%
In thousands of CAD except for percentages
Total CGI revenue		12,111,236			11,506,825		604,411		5.3%
Variation prior to foreign currency impact		5.9%
Foreign currency impact		(0.6%	)
Variation over previous period		5.3%
Western and Southern Europe
Revenue prior to foreign currency impact		2,061,550			1,995,811		65,739		3.3%
Foreign currency impact		(41,887	)
Western and Southern Europe revenue		2,019,663			1,995,811		23,852		1.2%
Northern Europe
Revenue prior to foreign currency impact		1,950,212			1,800,460		149,752		8.3%
Foreign currency impact		(72,960	)
Northern Europe revenue		1,877,252			1,800,460		76,792		4.3%
Canada
Revenue prior to foreign currency impact		1,711,550			1,671,060		40,490		2.4%
Foreign currency impact		377
Canada revenue		1,711,927			1,671,060		40,867		2.4%
U.S. Commercial and State Government
Revenue prior to foreign currency impact		1,744,239			1,689,686		54,553		3.2%
Foreign currency impact		58,223
U.S. Commercial and State Government revenue		1,802,462			1,689,686		112,776		6.7%
U.S. Federal
Revenue prior to foreign currency impact		1,569,083			1,458,741		110,342		7.6%
Foreign currency impact		52,904
U.S. Federal revenue		1,621,987			1,458,741		163,246		11.2%
U.K. and Australia
Revenue prior to foreign currency impact		1,380,231			1,342,662		37,569		2.8%
Foreign currency impact		(28,238	)
U.K. and Australia revenue		1,351,993			1,342,662		9,331		0.7%
Central and Eastern Europe
Revenue prior to foreign currency impact		1,187,715			1,027,055		160,660		15.6%
Foreign currency impact		(25,122	)
Central and Eastern Europe revenue		1,162,593			1,027,055		135,538		13.2%
Asia Pacific
Revenue prior to foreign currency impact		565,337			521,350		43,987		8.4%
Foreign currency impact		(1,978	)
Asia Pacific revenue		563,359			521,350		42,009		8.1%

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    18

For the year ended September 30, 2019, revenue was $12,111.2 million, an increase of $604.4 million, or 5.3% over the same period last year. On a constant currency basis, revenue increased by $674.1 million or 5.9%. Foreign currency rate fluctuations unfavourably impacted our revenue by $69.7 million. The increase in revenue was mostly due to organic growth, primarily within the MRD and government vertical markets, and recent business acquisitions.

3.4.1. Western and Southern Europe

For the year ended September 30, 2019, revenue in our Western and Southern Europe segment was $2,019.7 million, an increase of $23.9 million or 1.2% over the same period last year. On a constant currency basis, revenue increased by $65.7 million or 3.3%. The increase in revenue was the result of organic growth in France across most vertical markets, predominantly in MRD, partly offset by the performance of our Southern Europe and Brazil operations.

On a client geographic basis, the top two Western and Southern Europe vertical markets were MRD and financial services, generating combined revenues of approximately $1,290 million for the year ended September 30, 2019.

3.4.2. Northern Europe

For the year ended September 30, 2019, revenue in our Northern Europe segment was $1,877.3 million, an increase of $76.8 million or 4.3% over the same period last year. On a constant currency basis, revenue increased by $149.8 million or 8.3%. The increase was mainly driven by the Acando acquisition.

On a client geographic basis, the top two Northern Europe vertical markets were MRD and government, generating combined revenues of approximately $1,250 million for the year ended September 30, 2019.

3.4.3. Canada

For the year ended September 30, 2019, revenue in our Canada segment was $1,711.9 million, an increase of $40.9 million or 2.4% compared to the same period last year. On a constant currency basis, revenue increased by $40.5 million or 2.4%. The increase was mostly due to organic growth and higher IP license sales and related services, notably within the financial services and government vertical markets. This was in part offset by the decrease in work volume within the communications & utilities vertical market.

On a client geographic basis, the top two Canada vertical markets were financial services and communications & utilities, generating combined revenues of approximately $1,169 million for the year ended September 30, 2019.

3.4.4. U.S. Commercial and State Government

For the year ended September 30, 2019, revenue in our U.S. Commercial and State Government segment was $1,802.5 million, an increase of $112.8 million or 6.7% over the same period last year. On a constant currency basis, revenue increased by $54.6 million or 3.2%. The increase was mainly driven by higher IP license sales and related services, primarily within the financial services vertical market, combined with organic growth within the government vertical market.

On a client geographic basis, the top two U.S. Commercial and State Government vertical markets were financial services and government, generating combined revenues of approximately $1,088 million for the year ended September 30, 2019.

3.4.5. U.S. Federal

For the year ended September 30, 2019, revenue in our U.S. Federal segment was $1,622.0 million, an increase of $163.2 million or 11.2% over the same period last year. On a constant currency basis, revenue increased by $110.3 million or 7.6%. The increase was driven by new business mainly related to our IP solutions, application support and cybersecurity services. This was partly offset by lower business process services.

For the year ended September 30, 2019, 80% of revenues within the U.S. Federal segment were federal civilian based.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    19

3.4.6. U.K. and Australia

For the year ended September 30, 2019, revenue in our U.K. and Australia segment was $1,352.0 million, an increase of $9.3 million or 0.7% over the same period last year. On a constant currency basis, revenue increased by $37.6 million or 2.8%. The increase in revenue was due to organic growth within the government vertical market and higher IP license sales and related services within the financial services vertical market. This was partly offset by an unfavourable adjustment on a client contract.

On a client geographic basis, the top two U.K. and Australia vertical markets were government and communications & utilities, generating combined revenues of approximately $1,060 million for the year ended September 30, 2019.

3.4.7. Central and Eastern Europe

For the year ended September 30, 2019, revenue in our Central and Eastern Europe segment was $1,162.6 million, an increase of $135.5 million or 13.2% over the same period last year. On a constant currency basis, revenue increased by $160.7 million or 15.6%. The increase in revenue was mainly driven by organic growth in Germany and the Netherlands, primarily within the MRD, government and communications & utilities vertical markets and by recent acquisitions.

On a client geographic basis, the top two Central and Eastern Europe vertical markets were MRD and communications & utilities, generating combined revenues of approximately $779 million for year ended September 30, 2019.

3.4.8. Asia Pacific

For the year ended September 30, 2019, revenue in our Asia Pacific segment was $563.4 million, an increase of $42.0 million or 8.1% over the same period last year. On a constant currency basis, revenue increased by $44.0 million or 8.4%. The increase is mainly driven by the continued demand for our offshore delivery centers, predominantly within financial services and MRD vertical markets.

3.5. OPERATING EXPENSES

For the years ended September 30,	2019		% of     Revenue		2018		% of Revenue		$			%
In thousands of CAD except for percentages
Costs of services, selling and administrative		10,284,007		84.9%		9,801,791		85.2%		482,216			4.9%
Foreign exchange loss		2,234		0.0%		3,300		0.0%		(1,066	)		(32.3%	)

3.5.1. Costs of Services, Selling and Administrative

For the year ended September 30, 2019, costs of services, selling and administrative expenses amounted to $10,284.0 million, an increase of $482.2 million over the same period last year. As a percentage of revenue, costs of services, selling and administrative expenses decreased to 84.9% from 85.2%. As a percentage of revenue, costs of services remained stable compared to the same period last year as the impact of a higher proportion of IP services and solutions revenue and savings generated by the Restructuring Program compensated for the unfavourable non-recurring adjustments and the temporary slowdown in certain segments, as outlined in section 3.6. of the present document. As a percentage of revenue, selling and administrative expenses improved mainly due to savings generated by the Restructuring Program and benefits of synergies achieved through the integration of business acquisitions.

During the year ended September 30, 2019, the translation of the results of our foreign operations from their local currencies to the Canadian dollar favourably impacted costs by $69.3 million, essentially offsetting the unfavourable translation impact of $69.7 million on our revenue.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    20

3.5.2. Foreign Exchange Loss

During the year ended September 30, 2019, CGI incurred $2.2 million of foreign exchange losses, mainly driven by the timing of payments combined with the volatility of foreign exchange rates. The Company, in addition to its natural hedges, uses derivatives as a strategy to manage its exposure, to the extent possible.

3.6. ADJUSTED EBIT BY SEGMENT

					Change
For the years ended September 30,
	2019		2018		$			%
In thousands of CAD except for percentages
Western and Southern Europe		271,543		258,802		12,741			4.9%
As a percentage of segment revenue		13.4%		13.0%
Northern Europe		200,116		196,823		3,293			1.7%
As a percentage of segment revenue		10.7%		10.9%
Canada		349,497		363,066		(13,569	)		(3.7%	)
As a percentage of segment revenue		20.4%		21.7%
U.S. Commercial and State Government		331,135		283,571		47,564			16.8%
As a percentage of segment revenue		18.4%		16.8%
U.S. Federal		235,262		198,140		37,122			18.7%
As a percentage of segment revenue		14.5%		13.6%
U.K. and Australia		180,646		195,098		(14,452	)		(7.4%	)
As a percentage of segment revenue		13.4%		14.5%
Central and Eastern Europe		101,749		86,428		15,321			17.7%
As a percentage of segment revenue		8.8%		8.4%
Asia Pacific		155,047		119,806		35,241			29.4%
As a percentage of segment revenue		27.5%		23.0%
Adjusted EBIT		1,824,995		1,701,734		123,261			7.2%
Adjusted EBIT margin		15.1%		14.8%

For the year ended September 30, 2019, adjusted EBIT margin increased to 15.1% from 14.8% for the same period last year. The increase was mostly due to an improved revenue mix, compensating for the impact of unfavourable non-recurring adjustments, as disclosed below.

3.6.1. Western and Southern Europe

For the year ended September 30, 2019, adjusted EBIT in the Western and Southern Europe segment was $271.5 million, an increase of $12.7 million when compared to the same period last year. Adjusted EBIT margin increased to 13.4% from 13.0%. The increase was due to organic growth in France, partly offset by the performance of our Southern Europe and Brazil operations.

3.6.2. Northern Europe

For the year ended September 30, 2019, adjusted EBIT in the Northern Europe segment was $200.1 million, an increase of $3.3 million when compared to the same period last year. Adjusted EBIT margin was essentially stable as the temporary effects of excess capacity in our Swedish infrastructure business and the dilutive impact of the Acando acquisition were offset by improved utilization in Finland.

3.6.3. Canada

For the year ended September 30, 2019, adjusted EBIT in the Canada segment was $349.5 million, a decrease of $13.6 million when compared to the same period last year. Adjusted EBIT margin decreased to 20.4% from 21.7%, primarily due to cost associated with the optimization and modernization of our infrastructure business and the slowdown of projects and lower

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    21

work volumes within the communications & utilities vertical market. This was partly offset by higher IP license sales and related services within financial services vertical market.

3.6.4. U.S. Commercial and State Government

For the year ended September 30, 2019, adjusted EBIT in the U.S. Commercial and State Government segment was $331.1 million, an increase of $47.6 million when compared to the same period last year. Adjusted EBIT margin increased to 18.4% from 16.8%. The increase was mainly due to an improved revenue mix, primarily as a result of higher IP license sales and related services.

3.6.5. U.S. Federal

For the year ended September 30, 2019, adjusted EBIT in the U.S. Federal segment was $235.3 million, an increase of $37.1 million when compared to the same period last year. Adjusted EBIT margin increased to 14.5% from 13.6% compared to the same period last year, primarily due to the improved revenue mix described in the revenue section.

3.6.6. U.K. and Australia

For the year ended September 30, 2019, adjusted EBIT in the U.K. and Australia segment was $180.6 million, a decrease of $14.5 million when compared to the same period last year. Adjusted EBIT margin decreased to 13.4% from 14.5%. An improved business mix combined with lower costs helped compensate for both the unfavourable impact of the equalization of pensionable services and client contracts adjustments. The change in adjusted EBIT margin was also impacted by a favourable client provision release in Q1 2018.

3.6.7. Central and Eastern Europe

For the year ended September 30, 2019, adjusted EBIT in the Central and Eastern Europe segment was $101.7 million, an increase of $15.3 million when compared to the same period last year. Adjusted EBIT margin increased to 8.8% from 8.4% last year. The increase in Adjusted EBIT was mainly driven by improved profitability in the Netherlands, in part offset by lower demand from a financial services client.

3.6.8. Asia Pacific

For the year ended September 30, 2019, adjusted EBIT in the Asia Pacific segment was $155.0 million, an increase of $35.2 million when compared to the same period last year. Adjusted EBIT margin increased to 27.5% from 23.0% last year. The increase in adjusted EBIT margin was mostly due to productivity improvements and automation efforts, as well as the favourable impact of our currency forward contracts.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    22

3.7. EARNINGS BEFORE INCOME TAXES

The following table provides a reconciliation between our adjusted EBIT and earnings before income taxes, which is reported in accordance with IFRS.

											Change
For the years ended September 30,			% of					% of
	2019		Revenue			2018		Revenue			$			%
In thousands of CAD except for percentage
Adjusted EBIT		1,824,995		15.1	%		1,701,734		14.8	%		123,261			7.2	%
Minus the following items:
Acquisition-related and integration costs		77,417		0.6	%		37,482		0.3	%		39,935			106.5	%
Restructuring costs		—		—			100,387		0.9	%		(100,387	)		(100.0	%)
Net finance costs		70,630		0.6	%		73,885		0.6	%		(3,255	)		(4.4	%)
Earnings before income taxes		1,676,948		13.8	%		1,489,980		12.9	%		186,968			12.5	%

3.7.1. Acquisition-Related and Integration Costs

For the year ended September 30, 2019, the Company incurred $77.4 million of acquisition-related and integration costs, mainly in connection with the integration of the Acando and ckc operations to the CGI operating model. These costs are mainly related to severances, leases of vacated premises and professional fees.

3.7.2. Restructuring Costs

In Q4 2018, the Company completed the previously announced restructuring program (the Restructuring Program) for a total cost of $189.0 million, of which the remaining $100.4 million was expensed during the year ended September 30, 2018. These amounts include restructuring costs for termination of employment, leases of vacated premises, as well as other restructuring costs.

3.7.3. Net Finance Costs

Net finance costs mainly include interest on our long-term debt. For the year ended September 30, 2019 the decrease in net finance costs of $3.3 million was mainly due to less interest charges related to our unsecured notes and additional interest income from our financial assets. This was partially offset by interest expense related to the settlement of a client contract in our Northern Europe segment and the increase in utilization of our unsecured committed revolving credit facility.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    23

3.8. NET EARNINGS AND EARNINGS PER SHARE

The following table sets out the information supporting the earnings per share calculations:

					Change
For the years ended September 30,	2019		2018		$		%
In thousands of CAD except for percentage and shares data
Earnings before income taxes		1,676,948		1,489,980		186,968		12.5%
Income tax expense		413,741		348,578		65,163		18.7%
Effective tax rate		24.7%		23.4%
Net earnings		1,263,207		1,141,402		121,805		10.7%
Net earnings margin		10.4%		9.9%
Weighted average number of shares outstanding
Class A subordinate voting shares and Class B multiple voting shares (basic)		272,719,309		283,878,426				(3.9%	)
Class A subordinate voting shares and Class B multiple voting shares (diluted)		277,785,725		288,858,580				(3.8%	)
Earnings per share (in dollars)
Basic		4.63		4.02		0.61		15.2%
Diluted		4.55		3.95		0.60		15.2%

3.8.1. Income Tax Expense

For the year ended September 30, 2019, the income tax expense was $413.7 million compared to $348.6 million over the same period last year, while our effective tax rate increased to 24.7% from 23.4%. During the quarter ended September 30, 2019, the Company settled with the German tax authorities and booked $115.5 million of additional corporate tax losses, and recorded a $18.5 million income tax recovery. The prior year effective tax rate was impacted by a net favourable tax recovery of $34.1 million, resulting from the U.S. tax reform, a temporary corporate surtax in France and a tax rate reduction in Belgium. When excluding these tax adjustments and the tax effects from acquisition-related and integration costs and restructuring costs, the effective tax rate would have been 25.6% for both financial years.

The table in section 3.8.3. shows the year-over-year comparison of the tax rate with the impact of specific items removed.

Based on the enacted rates at the end of Fiscal 2019 and our current business mix, we expect our effective tax rate before any significant adjustments to be in the range of 24.5% to 26.5% in subsequent periods.

3.8.2. Weighted Average Number of Shares

For Fiscal 2019, CGI’s basic and diluted weighted average number of shares decreased compared to Fiscal 2018 due to the impact of the purchase for cancellation of Class A Shares, partly offset by the grant and the exercise of stock options.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    24

3.8.3. Net Earnings and Earnings per Share Excluding Specific Items

Below is a table showing the year-over-year comparison excluding specific items namely, acquisition-related and integration costs, restructuring costs, and tax adjustments:

					Change
	2019		2018		$			%
In thousands of CAD except for percentages and shares data
Earnings before income taxes		1,676,948		1,489,980		186,968			12.5%
Add back:
Acquisition-related and integration costs		77,417		37,482		39,935			106.5%
Restructuring costs		—		100,387		(100,387	)		(100.0%	)
Earnings before income taxes excluding specific items		1,754,365		1,627,849		126,516			7.8%
Margin		14.5%		14.1%
Income tax expense		413,741		348,578		65,163			18.7%
Add back:
Tax deduction on acquisition-related and integration costs		16,307		7,922		8,385			105.8%
Tax deduction on restructuring costs		—		26,526		(26,526	)		(100.0%	)
Tax adjustment		18,451		34,100		(15,649	)		(45.9%	)
Income tax expense excluding specific items		448,499		417,126		31,373			7.5%
Effective tax rate excluding specific items		25.6%		25.6%
Net earnings excluding specific items		1,305,866		1,210,723		95,143			7.9%
Net earnings margin excluding specific items		10.8%		10.5%
Weighted average number of shares outstanding
Class A subordinate voting shares and Class B multiple voting shares (basic)		272,719,309		283,878,426					(3.9%	)
Class A subordinate voting shares and Class B multiple voting shares (diluted)		277,785,725		288,858,580					(3.8%	)
Earnings per share excluding specific items (in dollars)
Basic		4.79		4.26		0.53			12.4%
Diluted		4.70		4.19		0.51			12.2%

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    25

 4.   Liquidity

4.1. CONSOLIDATED STATEMENTS OF CASH FLOWS

CGI’s growth is financed through a combination of cash flow from operations, borrowing under our existing credit facility, the issuance of long-term debt, and the issuance of equity. One of our financial priorities is to maintain an optimal level of liquidity through the active management of our assets and liabilities as well as our cash flows.

As at September 30, 2019, cash and cash equivalents were $213.8 million. The following table provides a summary of the generation and use of cash for the years ended September 30, 2019 and 2018.

For the years ended September 30,	2019			2018			Change
In thousands of CAD
Cash provided by operating activities		1,633,919			1,493,408			140,511
Cash used in investing activities		(950,809	)		(577,418	)		(373,391	)
Cash used in financing activities		(629,109	)		(879,044	)		249,935
Effect of foreign exchange rate changes on cash and cash equivalents		(24,261	)		(18,727	)		(5,534	)
Net increase in cash and cash equivalents		29,740			18,219			11,521

4.1.1. Cash Provided by Operating Activities

For the year ended September 30, 2019, cash provided by operating activities was $1,633.9 million or 13.5% of revenue compared to $1,493.4 million or 13.0% for the same period last year.

The following table provides a summary of the generation and use of cash from operating activities:

For the years ended September 30,	2019			2018			Change
In thousands of CAD
Net earnings		1,263,207			1,141,402			121,805
Amortization and depreciation		392,301			392,675			(374	)
Other adjustments1		34,662			(2,432	)		37,094
Cash flow from operating activities before net change in non-cash working capital items		1,690,170			1,531,645			158,525
Net change in non-cash working capital items:
Accounts receivable, work in progress and deferred revenue		21,859			(159,609	)		181,468
Accounts payable and accrued liabilities, accrued compensation, provisions and long-term liabilities		(21,620	)		79,322			(100,942	)
Other2		(56,490	)		42,050			(98,540	)
Net change in non-cash working capital items		(56,251	)		(38,237	)		(18,014	)
Cash provided by operating activities		1,633,919			1,493,408			140,511

¹  Comprised of deferred income taxes, foreign exchange loss and share-based payment costs.

²  Comprised of prepaid expenses and other assets, long-term financial assets, retirement benefits obligations, derivative financial instruments and income taxes.

For the year ended September 30, 2019, the net change in non-cash working capital items of $56.3 million was mostly due to the timing of accounts payable, income tax payments and collection of tax credits, partially offset by the decrease in our DSO from 52 days in Q4 2018 to 50 days in Q4 2019.

The timing of our working capital inflows and outflows will always have an impact on the cash flow from operations.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    26

4.1.2. Cash Used in Investing Activities

For the year ended September 30, 2019, $950.8 million was used in investing activities while $577.4 million was used over the prior year.

The following table provides a summary of the use of cash from investing activities:

For the years ended September 30,	2019			2018			Change
In thousands of CAD
Business acquisitions and Investment in a step acquisition		(620,014	)		(244,637	)		(375,377	)
Purchase of property, plant and equipment		(162,061	)		(143,250	)		(18,811	)
Additions to contract costs		(60,191	)		(87,420	)		27,229
Additions to intangible assets		(105,976	)		(95,451	)		(10,525	)
Net change in short-term investments and purchase of long-term investments		(2,567	)		(6,660	)		4,093
Cash used in investing activities		(950,809	)		(577,418	)		(373,391	)

The increase of $373.4 million in cash used in investing activities during the year ended September 30, 2019 was mainly due to the increase in cash used for acquisitions throughout the year. It was also due to an increase of investments in leasehold improvements and business solutions, partially offset by a decrease in cash used for contract costs.

4.1.3. Cash Used in Financing Activities

For the year ended September 30, 2019, $629.1 million was used in financing activities while $879.0 million was used over the same period last year.

The following table provides a summary of the generation and use of cash from financing activities:

For the years ended September 30,	2019			2018			Change
In thousands of CAD
Net change in unsecured committed revolving credit facility		139,575			(5,205	)		144,780
Net change in long-term debt		331,404			(101,660	)		433,064
		470,979			(106,865	)		577,844
Repayment of debt assumed from business acquisitions		(2,141	)		(28,609	)		26,468
Purchase of Class A subordinate voting shares held in trusts		(30,740	)		(24,789	)		(5,951	)
Settlement of derivative financial instruments		(554	)		(2,430	)		1,876
Resale of class A subordinate voting shares held in trust		—			528			(528	)
Purchase and cancellation of Class A subordinate voting shares		(1,130,255	)		(794,076	)		(336,179	)
Issuance of Class A subordinate voting shares		63,602			77,197			(13,595	)
Cash used in financing activities		(629,109	)		(879,044	)		249,935

For the year ended September 30, 2019, we drew $139.6 million under the unsecured committed revolving credit facility and we entered into a five-year unsecured committed term loan credit facility of $670.0 million (swapped into euro currency). The proceeds of the credit facility and term loan were used to repay the scheduled repayments of the Senior unsecured notes in the amount of $306.8 million, used to invest in business acquisitions and in the purchase for cancellation of class A shares. For the year ended September 30, 2018, $101.7 million was used to reduce our outstanding debt, mainly driven by the scheduled repayment of the Senior U.S. unsecured notes, while $28.6 million was used to repay debt assumed from the previous year’s business acquisitions.

For the year ended September 30, 2019, $30.7 million was used to purchase Class A Shares in connection with the Company’s Performance Share Unit Plans (PSU Plans) compared to $24.8 million during the year ended September 30, 2018. More information concerning the PSU Plans can be found in note 19 of the audited consolidated financial statements.

For the year ended September 30, 2019, $1,130.3 million was used to pay for the purchase for cancellation of 12,510,232 Class A Shares, compared to $794.1 million for the purchase for cancellation of 10,325,879 Class A Shares last year.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    27

Finally, for the year ended September 30, 2019, we received $63.6 million in proceeds from the exercise of stock options, compared to $77.2 million during the year ended September 30, 2018.

4.1.4. Effect of Foreign Exchange Rate Changes on Cash and Cash Equivalents

For the year ended September 30, 2019, the effect of foreign exchange rate changes on cash and cash equivalents had an unfavourable impact of $24.3 million. This amount had no effect on net earnings as it was recorded in other comprehensive income.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    28

4.2. CAPITAL RESOURCES

As at September 30, 2019	Available
In thousands of CAD
Cash and cash equivalents		213,831
Short-term investments		9,889
Long-term investments		24,596
$1.5 billion unsecured committed revolving credit facility1		1,155,369
Total		1,403,685

¹ As at September 30, 2019, letters of credit in the amount of $9.6 million were outstanding against the $1.5 billion unsecured committed revolving credit facility.

Our cash position and bank lines are sufficient to support our growth strategy. As at September 30, 2019, cash and cash equivalents and investments represented $248.3 million.

Cash equivalents include term deposits, all with maturities of 90 days or less. Long-term investments include corporate and government bonds with maturities ranging from one to five years, with a credit rating of A or higher.

As at September 30, 2019, the aggregate amount of the capital resources available to the Company was $1,403.7 million. The long-term debt agreements contain covenants, which require us to maintain certain financial ratios. As at September 30, 2019, CGI was in compliance with these covenants.

Total debt increased by $530.3 million to $2,331.2 million as at September 30, 2019, compared to $1,800.9 million as at September 30, 2018. The variance was mainly due to the $670.0 million (US $500.0 million) received through the five-year unsecured committed term loan credit facility, net change in the unsecured committed revolving credit facility of $139.6 million and a foreign exchange translation impact of $22.0 million, partly offset by scheduled repayments of the unsecured notes in the amount of $306.8 million.

As at September 30, 2019, CGI was showing a positive working capital² of $373.3 million. The Company also had $1,155.4 million available under its unsecured committed revolving credit facility and is generating a significant level of cash, which will allow it to fund its operations while maintaining adequate levels of liquidity. On November 5, 2019, the unsecured committed revolving facility was extended by one year to December 2024 and can be further extended. There were no material changes in the terms and conditions.

As at September 30, 2019, the cash and cash equivalents held by foreign subsidiaries were $149.1 million ($142.4 million as at September 30, 2018). The tax implications and impact related to its repatriation will not materially affect the Company’s liquidity.

²  Working capital is defined as total current assets minus total current liabilities.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    29

4.3. CONTRACTUAL OBLIGATIONS

We are committed under the terms of contractual obligations which have various expiration dates, primarily for the rental of premises, computer equipment used in managed IT and business process services contracts and long-term service agreements. For the year ended September 30, 2019, the Company increased its commitments by $650.7 million mainly due to the increase of long-term debt.

Commitment type	Total		Less than 1 year		Between 1 and 2 years		Between 2 and 5 years		Beyond 5 years
In thousands of CAD
Long-term debt		2,299,997		99,410		270,393		1,929,603		591
Estimated interest on long-term debt		300,150		81,030		78,980		140,140		—
Finance lease obligations		30,339		14,086		11,303		4,950		—
Estimated interest on finance lease obligations		906		448		282		176		—
Operating leases
Rental of office space (excluding cost of services and taxes)		727,551		148,375		126,842		281,103		171,231
Computer equipment		1,545		949		419		177		—
Vehicles		118,406		38,797		28,270		51,339		—
Long-term service agreements and other		211,845		113,840		79,252		18,753		—
Total		3,690,739		496,935		595,741		2,426,241		171,822

The periods in the above table were aligned to the Company’s audited consolidated financial statements.

Our required benefit plan contributions have not been included in this table as such contributions depend on periodic actuarial valuations for funding purposes. Our contributions to defined benefit plans are estimated at $25.2 million for Fiscal 2019 as described in note 16 of the audited consolidated financial statements.

4.4. FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

We use various financial instruments to help us manage our exposure to fluctuations of foreign currency exchange rates and interest rates. Please refer to notes 3 and 30 of our audited consolidated financial statements for additional information on our financial instruments and hedging transactions.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    30

4.5. SELECTED MEASURES OF CAPITAL RESOURCES AND LIQUIDITY

As at September 30,	2019			2018
In thousands of CAD except for percentages
Reconciliation between net debt and long-term debt including the current portion:
Net debt		2,117,229			1,640,814
Add back:
Cash and cash equivalents		213,831			184,091
Short-term investments		9,889			—
Long-term investments		24,596			30,054
Fair value of foreign currency derivative financial instruments related to debt		(34,338	)		(54,066	)
Long-term debt including the current portion		2,331,207			1,800,893
Net debt to capitalization ratio		22.9	%		19.2%
Return on equity		18.5	%		17.3%
Return on invested capital		15.1	%		14.5%
Days sales outstanding		50			52

We use the net debt to capitalization ratio as an indication of our financial leverage in order to realize our Build and Buy strategy (please refer to section 1.2 of the present document for additional information on our Build and Buy strategy). The net debt to capitalization ratio increased to 22.9% in Fiscal 2019 from 19.2% in Fiscal 2018. The change in the net debt to capitalization ratio was mostly due to an increase in long-term debt following the investment in our business acquisitions and in the purchase for cancellation of class A shares.

ROE is a measure of the return we are generating for our shareholders. ROE increased to 18.5% in Q4 2019 from 17.3% in Fiscal 2018. The increase was mainly due to higher net earnings over the last four quarters and the purchase for cancellation of class A shares.

ROIC is a measure of the Company’s efficiency in allocating the capital under our control to profitable investments. The return on invested capital ratio increased to 15.1% in Fiscal 2019 from 14.5% in Fiscal 2018. The improvement in the ROIC was mainly the result of our higher net earnings excluding net finance costs after-tax over the last four quarters.

DSO decreased to 50 days at the end of Fiscal 2019 when compared to 52 days in Fiscal 2018. In calculating the DSO, we subtract the deferred revenue balance from trade accounts receivable and work in progress; for that reason, the timing of payments received from managed IT and business process services clients in advance of the work to be performed and the timing of payments related to project milestones can affect the DSO. The Company maintains a target DSO of 45 days.

4.6. OFF-BALANCE SHEET FINANCING AND GUARANTEES

In the normal course of operations, CGI uses off-balance sheet financing for a variety of transactions such as operating leases for office space, computer equipment and vehicles. From time to time, we also enter into agreements to provide financial or performance assurances to third parties on the sale of assets, business divestitures and guarantees on government and commercial contracts.

In connection with sales of assets and business divestitures, we may be required to pay counterparties for costs and losses incurred as a result of breaches in our contractual obligations, representations and warranties, intellectual property right infringement and litigation against counterparties, among others. While some of the agreements specify a maximum potential exposure of approximately $8.9 million, others do not specify a maximum amount or limited period. It is not possible to reasonably estimate the maximum amount that may have to be paid under such guarantees. The amounts are dependent upon the outcome of future contingent events, the nature and likelihood of which cannot be determined at this time. The Company does not expect to incur any potential payment in connection with these guarantees that could have a materially adverse effect on its audited consolidated financial statements.

In the normal course of business, we may provide certain clients, principally governmental entities, with bid and performance bonds. In general, we would only be liable for the amount of the bid bonds if we refuse to perform the project once we are

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    31

awarded the bid. We would also be liable for the performance bonds in the event of a default in the performance of our obligations. As at September 30, 2019, we had committed a total of $33.7 million for these bonds. To the best of our knowledge, we complied with our performance obligations under all service contracts for which there was a performance or bid bond, and the ultimate liability, if any, incurred in connection with these guarantees would not have a material adverse effect on our consolidated results of operations or financial condition.

4.7. CAPABILITY TO DELIVER RESULTS

The Company has sufficient capital resources coming from its cash provided by operating activities, credit facilities, long-term debt agreements and invested capital from shareholders to support ongoing business operations and execute the Build and Buy growth strategy. Our principal and most accretive uses of cash are: to invest in our business (procuring new large managed IT and business process services and managed services contracts and developing business and IP solutions); to pursue accretive acquisitions; to purchase for cancellation Class A Shares and pay down debt. In terms of financing, we are well positioned to continue executing our four-pillar growth strategy in Fiscal 2020.

To successfully implement the Company’s strategy, CGI relies on a strong leadership team, supported by highly knowledgeable members with relevant relationships and significant experience in both IT and our targeted industries. CGI fosters leadership development through the CGI Leadership Institute ensuring continuity and knowledge transfer across the organization. For key positions, a detailed succession plan is established and revised frequently.

As a Company built on human capital, our professionals and their knowledge are critical to delivering quality service to our clients. Our human resources program allows us to attract and retain the best talent as it provides competitive compensation and benefits, a favourable working environment, training programs and career development opportunities. Employee satisfaction is monitored annually through a Company-wide survey. Also, a majority of our consultants and professionals are owners of CGI through our Share Purchase Plan which, along with the Profit Participation Plan, allow them to share Company successes, further aligning stakeholders interests.

In addition to capital resources and talent, CGI has established the Management Foundation encompassing governance policies, organizational model and sophisticated management frameworks for its business units and corporate processes. This robust governance model, provides a common business language for managing all operations consistently across the globe, driving a focus on continuous improvement. CGI’s operations maintain appropriate certifications in accordance with service requirements such as the ISO and the Capability Maturity Model Integration (CMMI) certification programs.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    32

5. Fourth Quarter Results (Unaudited)

5.1. BOOKINGS AND BOOK-TO-BILL RATIO

Bookings for the quarter ended September 30, 2019 were $3.4 billion representing a book-to-bill ratio of 115.2%. The breakdown of the new bookings signed during the quarter is as follows:

Contract Type

Service Type

Segment

Vertical Market

A.

Extensions, renewals and add-ons

80%

A.

Managed IT and Business Process Services

53%

A.

U.S. Commercial and State Government

29%

A.

Government

31%

B.

New business

20%

B.

U.S. Federal

17%

B.

Financial Services

24%

B.

System integration and consulting

47%

C.

Northern Europe

12%

C.

MRD

20%

D.

Western and Southern Europe

12%

D

Health

16%

E.

U.K. and Australia

11%

E

Communication & Utilities

9%

F.

Canada

10%

G.

Central and Eastern

9%

Information regarding our bookings is a key indicator of the volume of our business over time. However, due to the timing and transition period associated with managed IT and business process services contracts, the realization of revenue related to these bookings may fluctuate from period to period. The values initially booked may change over time due to their variable attributes, including demand-driven usage, modifications in the scope of work to be performed caused by changes in client requirements as well as termination clauses at the option of the client. As such, information regarding our bookings is not comparable to, nor should it be substituted for, an analysis of our revenue. Management however believes that it is a key indicator of potential future revenue.

The following table provides a summary of the bookings and book-to-bill ratio by segment:

In thousands of CAD except for percentages	Bookings for the three months ended September 30, 2019		Bookings for the year ended September 30, 2019		Book-to-bill ratio for  the year ended  September 30, 2019
Total CGI		3,409,260		12,646,027	104.4%
Western and Southern Europe		409,670		2,057,093	101.5%
Northern Europe		426,818		2,254,359	113.8%
Canada		331,530		1,556,634	82.9%
U.S. Commercial and State Government		997,657		2,436,044	133.1%
U.S. Federal		574,875		1,545,255	93.9%
U.K. and Australia		370,463		1,466,935	94.0%
Central and Eastern Europe		298,247		1,329,707	111.7%

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    33

5.2. FOREIGN EXCHANGE

The Company operates globally and is exposed to changes in foreign currency rates. Accordingly, as prescribed by IFRS, we value assets, liabilities and transactions that are measured in foreign currencies using various exchange rates. We report all dollar amounts in Canadian dollars.

Average foreign exchange rates

For the three months ended September 30,	2019		2018		Change
U.S. dollar		1.3205		1.3072		1.0	%
Euro		1.4689		1.5204		(3.4	%)
Indian rupee		0.0188		0.0187		0.5	%
British pound		1.6285		1.7035		(4.4	%)
Swedish krona		0.1378		0.1462		(5.7	%)

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    34

5.3. REVENUE DISTRIBUTION

The following charts provide additional information regarding our revenue mix for the quarter ended September 30, 2019:

Service Type		Client Geography			Vertical Market
A.     Managed IT and Business Process Services	54%		A.     U.S.	30%		A.     Government	33%
B.     System integration and consulting	46%		B.     Canada	15%		B.     MRD	24%
			C.     France	14%		C.     Financial services	22%
			D.     U.K.	12%		D.     Communications & utilities	14%
			E.     Sweden	7%		E.     Health	7%
			F.     Finland	6%
			G.    Rest of the world	16%

5.3.1. Client Concentration

IFRS guidance on segment disclosures defines a single customer as a group of entities that are known to the reporting entity to be under common control. As a consequence, our work for the U.S. federal government including its various agencies represented 13.7% of our revenue for Q4 2019 as compared to 12.0% for Q4 2018.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    35

5.4. REVENUE BY SEGMENT

The following table provides a summary of the year-over-year changes in our revenue, in total and by segment, separately showing the impacts of foreign currency exchange rate variations between the Q4 2019 and Q4 2018 periods. The Q4 2018 revenue by segment was recorded reflecting the actual average foreign exchange rates for that period. The foreign exchange impact is the difference between the current period’s actual results and the current period’s results converted with the prior year’s average foreign exchange rates.

						Change
For the three months ended September 30,	2019			2018		$			%
In thousands of CAD except for percentages
Total CGI revenue		2,959,230			2,798,960		160,270			5.7	%
Variation prior to foreign currency impact		7.7%
Foreign currency impact		(2.0%	)
Variation over previous period		5.7%
Western and Southern Europe
Revenue prior to foreign currency impact		491,570			475,026		16,544			3.5	%
Foreign currency impact		(17,331	)
Western and Southern Europe		474,239			475,026		(787	)		(0.2	%)
Northern Europe
Revenue prior to foreign currency impact		456,931			396,369		60,562			15.3	%
Foreign currency impact		(22,134	)
Northern Europe		434,797			396,369		38,428			9.7	%
Canada
Revenue prior to foreign currency impact		415,885			418,254		(2,369	)		(0.6	%)
Foreign currency impact		(132	)
Canada		415,753			418,254		(2,501	)		(0.6	%)
U.S. Commercial and State Government
Revenue prior to foreign currency impact		435,093			427,007		8,086			1.9	%
Foreign currency impact		4,145
U.S. Commercial and State Government revenue		439,238			427,007		12,231			2.9	%
U.S. Federal
Revenue prior to foreign currency impact		418,124			353,686		64,438			18.2	%
Foreign currency impact		4,307
U.S. Federal revenue		422,431			353,686		68,745			19.4	%
U.K. and Australia
Revenue prior to foreign currency impact		352,373			337,028		15,345			4.6	%
Foreign currency impact		(15,818	)
U.K. and Australia revenue		336,555			337,028		(473	)		(0.1	%)
Central and Eastern Europe
Revenue prior to foreign currency impact		302,885			259,141		43,744			16.9	%
Foreign currency impact		(10,711	)
Central and Eastern Europe revenue		292,174			259,141		33,033			12.7	%
Asia Pacific
Revenue prior to foreign currency impact		145,784			132,449		13,335			10.1	%
Foreign currency impact		(1,741	)
Asia Pacific revenue		144,043			132,449		11,594			8.8	%

We ended the fourth quarter of Fiscal 2019 with revenue of $2,959.2 million, an increase of $160.3 million, or 5.7% when compared to the same period of Fiscal 2018. On a constant currency basis, revenue increased by $216.6 million or 7.7%. Foreign currency rate fluctuations unfavourably impacted our revenue by $56.3 million or 2.1%. The increase in revenue was mainly due to organic growth across most of our segments and recent business acquisitions.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    36

5.4.1. Western and Southern Europe

Revenue in our Western and Southern Europe segment was $474.2 million in Q4 2019, a decrease of $0.8 million or 0.2% over the same period last year. On a constant currency basis, revenue increased by 16.5 million or 3.5%. The increase in revenue was the result of organic growth in France across most vertical markets, predominantly in MRD.

On a client geographic basis, the top two Western and Southern Europe vertical markets were MRD and financial services, generating combined revenues of approximately $304 million for the three months ended September 30, 2019.

5.4.2. Northern Europe

Revenue in our Northern Europe segment was $434.8 million in Q4 2019, an increase of $38.4 million or 9.7% over the same period last year. On a constant currency basis, revenue increased by $60.6 million or 15.3%. The increase was mainly driven by the Acando acquisition and higher system integration and consulting services in Finland.

On a client geographic basis, the top two Northern Europe vertical markets were MRD and government, generating combined revenues of approximately $296 million for the three months ended September 30, 2019.

5.4.3. Canada

Revenue in our Canada segment was $415.8 million in Q4 2019, a decrease of $2.5 million or 0.6% over the same period last year, and essentially the same on a constant currency basis. The change in revenue was primarily due to completed projects and lower work volumes within the communication & utilities and MRD vertical markets. This was in part offset by higher IP license sales and related services, as well as organic growth within the financial services vertical market.

On a client geographic basis, the top two Canada vertical markets were financial services and MRD, generating combined revenues of approximately $287 million for the three months ended September 30, 2019.

5.4.4. U.S. Commercial and State Government

Revenue from our U.S. Commercial and State Government segment was $439.2 million in Q4 2019, an increase of $12.2 million or 2.9% compared to the same period last year. On a constant currency basis, revenue increased by $8.1 million or 1.9%. The increase was mainly driven by organic growth within the government and financial services vertical markets.

On a client geographic basis, the top two U.S. Commercial and State Government vertical markets were financial services and government, generating combined revenues of approximately $276 million for the three months ended September 30, 2019.

5.4.5. U.S. Federal

Revenue in our U.S. Federal segment was $422.4 million in Q4 2019, an increase of $68.7 million or 19.4% over the same period last year. On a constant currency basis, revenue increased by $64.4 million or 18.2%. The increase was driven by new business mainly related to our IP solutions, application support and cybersecurity services and to a lesser extent an unfavourable work in progress adjustment taken on a contract in Q4 2018.

For the three months ended September 30, 2019, 80% of revenues within the U.S. Federal segment were federal civilian based.

5.4.6. U.K. and Australia

Revenue in our U.K. and Australia segment was $336.6 million in Q4 2019, a decrease of $0.5 million or 0.1% over the same period last year. On a constant currency basis, revenue increased by $15.3 million or 4.6%. The increase was mainly driven by organic growth within the government vertical market and higher IP license sales and solution revenue within the financial services vertical market. This was partly offset by the completion of projects primarily in the MRD vertical market.

On a client geographic basis, the top two U.K. and Australia vertical markets were government and communications & utilities, generating combined revenues of approximately $258 million for the three months ended September 30, 2019, respectively.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    37

5.4.7. Central and Eastern Europe

Revenue in our Central and Eastern Europe segment was $292.2 million in Q4 2019, an increase of $33.0 million or 12.7% over the same period last year. On a constant currency basis, revenue increased by $43.7 million or 16.9%. The increase was mainly driven by recent acquisitions and organic growth in Germany and the Netherlands, primarily within the MRD and government vertical markets.

On a client geographic basis, the top two Central and Eastern Europe vertical markets were MRD and communications & utilities, generating combined revenues of approximately $196 million for the three months ended September 30, 2019.

5.4.8. Asia Pacific

Revenue in our Asia Pacific segment was $144.0 million in Q4 2019, an increase of $11.6 million or 8.8% over the same period last year. On a constant currency basis, revenue increased by $13.3 million or 10.1%. The increase is mainly driven by the continued demand for our offshore delivery centers, predominantly within financial services and MRD vertical markets.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    38

5.5. ADJUSTED EBIT BY SEGMENT

					Change
For the three months ended September 30,	2019		2018		$			%
In thousands of CAD except for percentages
Western and Southern Europe		73,100		58,638		14,462			24.7%
As a percentage of segment revenue		15.4%		12.3%
Northern Europe		44,721		49,868		(5,147	)		(10.3%	)
As a percentage of segment revenue		10.3%		12.6%
Canada		99,228		92,358		6,870			7.4%
As a percentage of segment revenue		23.9%		22.1%
U.S. Commercial and State Government		66,839		85,388		(18,549	)		(21.7%	)
As a percentage of segment revenue		15.2%		20.0%
U.S. Federal		60,249		45,394		14,855			32.7%
As a percentage of segment revenue		14.3%		12.8%
U.K. and Australia		42,601		42,938		(337	)		(0.8%	)
As a percentage of segment revenue		12.7%		12.7%
Central and Eastern Europe		30,478		27,236		3,242			11.9%
As a percentage of segment revenue		10.4%		10.5%
Asia Pacific		40,241		33,912		6,329			18.7%
As a percentage of segment revenue		27.9%		25.6%
Adjusted EBIT		457,457		435,732		21,725			5.0%
Adjusted EBIT margin		15.5%		15.6%

Adjusted EBIT for the quarter was $457.5 million an increase of $21.7 million or 5.0% from Q4 2018. The adjusted EBIT margin remained essentially stable at 15.5% as the impact of organic growth described in the revenue section compensated for the favourable impact from additional R&D tax credits in Q4 2018.

5.5.1. Western and Southern Europe

Adjusted EBIT in the Western and Southern Europe segment was $73.1 million in Q4 2019, an increase of $14.5 million when compared to Q4 2018. Adjusted EBIT margin increased to 15.4% from 12.3% in Q4 2018, primarily due to the impact of organic growth in France and additional R&D tax credits.

5.5.2. Northern Europe

Adjusted EBIT in the Northern Europe segment was $44.7 million in Q4 2019, a decrease of $5.1 million when compared to Q4 2018. Adjusted EBIT margin decreased to 10.3% from 12.6% in Q4 2018. The change in adjusted EBIT margin was mainly driven by the temporary effects of both the dilutive impact of the Acando acquisition, as well as excess capacity in our Swedish infrastructure business. This was partly offset by improved utilization in Finland.

5.5.3. Canada

Adjusted EBIT in the Canada segment was $99.2 million in Q4 2019, an increase of $6.9 million when compared to Q4 2018. Adjusted EBIT margin increased to 23.9% from 22.1% in Q4 2018. The increase in adjusted EBIT margin was mainly due to higher IP license sales and related services within the financial services vertical market and the adjustments in performance based compensation accruals. This was partly offset by the slowdown of projects and lower work volumes within the communications & utilities vertical market.

5.5.4. U.S. Commercial and State Government

Adjusted EBIT in the U.S. Commercial and State Government segment was $66.8 million in Q4 2019, a decrease of $18.5 million when compared to Q4 2018. Adjusted EBIT margin decreased to 15.2% from 20.0% in Q4 2018. The change in adjusted EBIT margin was mainly due to the favourable impact from additional R&D tax credits in Q4 2018.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    39

5.5.5. U.S. Federal

Adjusted EBIT in the U.S. Federal segment was $60.2 million in Q4 2019, an increase of $14.9 million when compared to Q4 2018. Adjusted EBIT margin increased to 14.3% from 12.8% in Q4 2018. This increase was primarily due to the unfavourable work in progress adjustment taken on a contract in Q4 2018, in part offset by the adjustment in performance based compensation accruals.

5.5.6. U.K. and Australia

Adjusted EBIT in the U.K. and Australia segment was $42.6 million in Q4 2019, a decrease of $0.3 million when compared to Q4 2018. Adjusted EBIT margin was essentially stable as an improved business mix combined with lower costs compensated for an unfavourable adjustment on a client contract.

5.5.7. Central and Eastern Europe

Adjusted EBIT in the Central and Eastern Europe segment was $30.5 million in Q4 2019, an increase of $3.2 million when compared to Q4 2018. Adjusted EBIT margin was essentially stable as improved profitability in the Netherlands compensated for lower demand from a financial services client.

5.5.8. Asia Pacific

Adjusted EBIT in the Asia Pacific segment was 40.2 million in Q4 2019, an increase of $6.3 million when compared to Q4 2018, while the adjusted EBIT margin increased to 27.9% from 25.6% Q4 2018. The increase in adjusted EBIT margin was mostly due to productivity improvements and automation efforts, as well as the favourable impact of our currency forward contracts.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    40

5.6. NET EARNINGS AND EARNINGS PER SHARE

The following table sets out the information supporting the earnings per share calculations:

					Change
For the three months ended September 30,	2019		2018		$			%
In thousands of CAD except for percentage and shares data
Adjusted EBIT		457,457		435,732		21,725			5.0%
Minus the following items:
Acquisition-related and integration costs		27,291		2,089		25,202			1,206.4%
Restructuring costs		—		20,082		(20,082	)		(100.0%	)
Net finance costs		17,824		20,782		(2,958	)		(14.2%	)
Earnings before income taxes		412,342		392,779		19,563			5.0%
Income tax expense		88,253		99,294		(11,041	)		(11.1%	)
Effective tax rate		21.4%		25.3%
Net earnings		324,089		293,485		30,604			10.4%
Margin		11.0%		10.5%
Weighted average number of shares
Class A subordinate voting shares and Class B multiple voting shares (basic)		268,135,727		279,415,304					(4.0%	)
Class A subordinate voting shares and Class B multiple voting shares (diluted)		273,090,564		284,531,000					(4.0%	)
Earnings per share (in dollars)
Basic EPS		1.21		1.05		0.16			15.2%
Diluted EPS		1.19		1.03		0.16			15.5%

For the current quarter, the increase in earnings before income taxes was mainly due to revenue growth.

For Q4 2019, the income tax expense was $88.3 million compared to $99.3 million for the same period last year, while our effective tax rate decreased to 21.4% from 25.3%. During the quarter ended September 30, 2019, the Company settled with the German tax authorities and booked $115.5 million of additional corporate tax losses and recorded a $18.5 million income tax recovery. When excluding that tax adjustment and tax effects from acquisition-related and integration costs and restructuring costs, the effective tax rate would have been 25.1% in Q4 2019 compared to 25.3% in Q4 2018. The decrease in the effective tax rate was mainly attributable to a corporate tax rate reduction in India.

During the quarter, 1,053,300 Class A subordinate voting shares were purchased for cancellation while 522,894 stock options were exercised.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    41

5.6.1. Net Earnings and Earnings per Share Excluding Specific Items

Below is a table showing the year-over-year comparison excluding specific items, namely acquisition-related and integration costs as well as restructuring costs :

					Change
For the three months ended September 30,	2019		2018		$			%
In thousands of CAD except for percentage and shares data
Earnings before income taxes		412,342		392,779		19,563			5.0%
Add back:
Acquisition-related and integration costs		27,291		2,089		25,202			1,206.4%
Restructuring costs		—		20,082		(20,082	)		(100.0%	)
Earnings before income taxes excluding specific items		439,633		414,950		24,683			5.9%
Income tax expense		88,253		99,294		(11,041	)		(11.1%	)
Add back:
Tax deduction on acquisition-related and integration costs		3,467		448		3,019			673.9%
Tax deduction on restructuring costs		—		5,364		(5,364	)		(100.0%	)
Tax adjustment		18,451		—		—			—
Income tax expense excluding specific items		110,171		105,106		5,065			4.8%
Effective tax rate excluding specific items		25.1%		25.3%
Net earnings excluding specific items		329,462		309,844		19,618			6.3%
Net earnings excluding specific items margin		11.1%		11.1%
Weighted average number of shares outstanding
Class A subordinate voting shares and Class B multiple voting shares (basic)		268,135,727		279,415,304					(4.0%	)
Class A subordinate voting shares and Class B multiple voting shares (diluted)		273,090,564		284,531,000					(4.0%	)
Earnings per share excluding specific items (in dollars)
Basic EPS		1.23		1.11		0.12			10.8%
Diluted EPS		1.21		1.09		0.12			11.0%

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    42

5.7. CONSOLIDATED STATEMENTS OF CASH FLOWS

As at September 30, 2019, cash and cash equivalents were $213.8 million. The following table provides a summary of the generation and use of cash and cash equivalents for the quarters ended September 30, 2019 and 2018.

For the three months ended September 30,	2019			2018			Change
In thousands of CAD
Cash provided by operating activities		405,214			340,363			64,851
Cash used in investing activities		(94,730	)		(76,826	)		(17,904	)
Cash used in financing activities		(307,835	)		(226,120	)		(81,715	)
Effect of foreign exchange rate changes on cash and cash equivalents		(13,969	)		(24,422	)		10,453
Net (decrease) increase in cash and cash equivalents		(11,320	)		12,995			(24,315	)

5.7.1. Cash Provided by Operating Activities

For Q4 2019, cash provided by operating activities was $405.2 million compared to $340.4 million in Q4 2018, or 13.7% of revenue compared to 12.2% last year.

The following table provides a summary of the generation and use of cash from operating activities.

For the three months ended September 30,	2019			2018			Change
In thousands of CAD
Net earnings		324,089			293,485			30,604
Amortization and depreciation		97,155			101,471			(4,316)
Other adjustments 1		6,971			25,283			(18,312)
Cash flow from operating activities before net change in non-cash working capital items		428,215			420,239			7,976
Net change in non-cash working capital items:
Accounts receivable, work in progress and deferred revenue		74,308			(13,106	)		87,414
Accounts payable and accrued liabilities, accrued compensation, provisions and long-term liabilities		(63,567	)		(79,057	)		15,490
Other 2		(33,742	)		12,287			(46,029)
Net change in non-cash working capital items		(23,001	)		(79,876	)		56,875
Cash provided by operating activities		405,214			340,363			64,851

¹ Other adjustments are comprised of deferred income taxes, foreign exchange loss (gain) and share-based payment costs.

² Comprised of prepaid expenses and other assets, long-term financial assets, retirement benefits obligations, derivative financial instruments and income taxes.

For the three months ended September 30, 2019, the $23.0 million of net change in non-cash working capital items was mostly due to the timing of accrued compensation mainly related to vacation, the timing of income tax payments, accounts payable and the timing of the collection of tax credits which was partially offset by the decrease in our DSO from 52 days in Q3 2019 to 50 days in Q4 2019 and the net decrease in prepaid expenses and other assets.

The timing of our working capital inflows and outflows will always have an impact on the cash flow from operations.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    43

5.7.2. Cash Used in Investing Activities

For Q4 2019, $94.7 million was used in investing activities while $76.8 million was used in the prior year.

The following table provides a summary of the generation and use of cash from investing activities:

For the three months ended September 30,	2019			2018			Change
In thousands of CAD
Business acquisitions		(14,876	)		2,886			(17,762	)
Purchase of property, plant and equipment		(41,592	)		(42,367	)		775
Additions to contract costs		(12,679	)		(16,746	)		4,067
Additions to intangible assets		(26,421	)		(20,320	)		(6,101	)
Net change in short-term investments and purchase of long-term investments		838			(279	)		1,117
Cash used in investing activities		(94,730	)		(76,826	)		(17,904	)

The increase of $17.9 million in cash used in investing activities during the three months ended September 30, 2019 was mainly due to the increase in cash used for an acquisition made in the quarter.

5.7.3. Cash Used in Financing Activities

For the three months ended September 30,	2019		2018		Change
In thousands of CAD
Net change in unsecured committed revolving credit facility		(95,119)		53,136		(148,255)
Net change in long-term debt		(123,446)		(71,882)		(51,564)
		(218,565)		(18,746)		(199,819)
Repayment of debt assumed in a business acquisition		(767)		—		(767)
Settlement of derivative financial instruments		1,380		(2,430)		3,810
Purchase and cancellation of Class A subordinate voting shares held in trusts		(106,143)		(215,616)		109,473
Issuance of Class A subordinate voting shares		16,260		10,672		5,588
Cash used in financing activities		(307,835)		(226,120)		(81,715)

During Q4 2019, we used $123.4 million to reduce our outstanding long-term debt while, for the same period last year, $71.9 million was used. This was mainly driven by scheduled repayments on a Senior unsecured notes in the amount of $119.2 million. In addition, we repaid $95.1 million on the Company’s unsecured committed revolving credit facility during Q4 2019 while, for the same period last year, we drew $53.1 million.

During Q4 2019, we used $106.1 million to purchase Class A Shares for cancellation under the NCIB. For the same period last year, we used $215.6 million to purchase Class A Shares for cancellation under the NCIB.

In Q4 2019, we received $16.3 million in proceeds from the exercise of stock options, compared to $10.7 million during the same period last year.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    44

6. Eight Quarter Summary (Unaudited)

As at and for the three months ended,	Sep. 30, 2019		Jun. 30, 2019		Mar. 31, 2019		Dec. 31, 2018		Sep. 30, 2018		Jun. 30, 2018		Mar. 31, 2018		Dec. 31, 2017
In millions of CAD unless otherwise noted
Growth
Revenue		2,959.2		3,119.8		3,068.3		2,963.9		2,799.0		2,940.7		2,950.3		2,816.9
Year-over-year revenue growth		5.7%		6.1%		4.0%		5.2%		7.3%		3.7%		8.3%		5.3%
Constant currency year-over-year revenue growth		7.7%		6.6%		4.7%		4.5%		5.0%		3.8%		4.9%		4.9%
Backlog		22,611		22,418		22,947		23,338		22,577		22,407		22,049		21,110
Bookings		3,409		2,951		3,255		3,031		3,534		3,470		3,513		2,976
Book-to-bill ratio		115.2%		94.6%		106.1%		102.3%		126.2%		118.0%		119.1%		105.7%
Book-to-bill ratio trailing twelve months		104.4%		106.9%		112.9%		116.3%		117.3%		113.8%		107.7%		102.8%
Profitability
Adjusted EBIT		457.5		474.2		454.1		439.2		435.7		435.3		424.4		406.3
Adjusted EBIT margin		15.5%		15.2%		14.8%		14.8%		15.6%		14.8%		14.4%		14.4%
Net earnings		324.1		309.4		318.3		311.5		293.5		288.3		274.4		285.3
Net earnings margin		11.0%		9.9%		10.4%		10.5%		10.5%		9.8%		9.3%		10.1%
Diluted EPS (in dollars)		1.19		1.12		1.14		1.11		1.03		1.00		0.94		0.98
Net earnings excluding specific items		329.5		337.2		324.5		314.7		309.8		309.7		303.2		288.0
Net earnings margin excluding specific items		11.1%		10.8%		10.6%		10.6%		11.1%		10.5%		10.3%		10.2%
Diluted EPS excluding specific items (in dollars)		1.21		1.22		1.17		1.12		1.09		1.08		1.04		0.99
Liquidity
Cash provided by operating activities		405.2		375.2		462.0		391.5		340.4		317.3		425.7		410.1
As a % of revenue		13.7%		12.0%		15.1%		13.2%		12.2%		10.8%		14.4%		14.6%
Days sales outstanding		50		52		49		54		52		50		46		47
Capital structure
Net debt		2,117.2		2,336.1		1,597.3		1,738.7		1,640.8		1,685.2		1,525.9		1,635.0
Net debt to capitalization ratio		22.9%		25.2%		17.4%		19.1%		19.2%		19.6%		17.5%		19.3%
Return on equity		18.5%		18.1%		17.7%		17.3%		17.3%		16.0%		16.0%		16.2%
Return on invested capital		15.1%		15.0%		14.9%		14.5%		14.5%		13.5%		13.5%		13.7%
Balance sheet
Cash and cash equivalents, and short-term investments		223.7		225.2		544.0		406.1		184.1		171.1		287.5		238.9
Total assets		12,621.7		12,813.9		12,709.4		12,872.5		11,919.1		12,155.0		12,363.7		11,957.5
Long-term financial liabilities 1		2,236.0		2,421.3		2,007.3		2,070.9		1,530.1		1,615.7		1,578.9		1,588.3

¹ Long-term financial liabilities include the long-term portion of the debt and the long-term derivative financial instruments.

There are factors causing quarterly variances which may not be reflective of the Company’s future performance. First, there is seasonality in system integration and consulting work, and the quarterly performance of these operations is impacted by occurrences such as vacations and the number of statutory holidays in any given quarter. Managed IT and business process services contracts are affected to a lesser extent by seasonality. Second, the workflow from some clients may fluctuate from quarter to quarter based on their business cycle and the seasonality of their own operations. Third, the savings that we generate for a client on a given managed IT and business process services contract may temporarily reduce our revenue stream from this client, as these savings may not be immediately offset by additional work performed for this client.

Cash flow from operating activities could vary significantly from quarter to quarter depending on the timing of monthly payments received from large clients, cash requirements associated with large acquisitions, managed IT and business process services contracts and projects, the timing of the reimbursements for various tax credits as well as profit sharing payments to members and the timing of restructuring cost payments.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    45

Foreign exchange fluctuations can also contribute to quarterly variances as our percentage of operations in foreign countries evolves. The effect from these variances is primarily on our revenue and to a much lesser extent, on our margin as we benefit, as much as possible, from natural hedges.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    46

7. Changes in Accounting Policies

The audited consolidated financial statements for the year ended September 30, 2019 include all adjustments that CGI’s management considers necessary for the fair presentation of its financial position, results of operations, and cash flows.

ADOPTION OF ACCOUNTING STANDARDS

The following standards have been adopted by the Company on October 1, 2018:

IFRS 15 - Revenue from Contracts with Customers

In May 2014, the IASB issued IFRS 15, Revenue from Contracts with Customers, to specify how and when to recognize revenue as well as requiring the provision of more informative and relevant disclosures. The standard supersedes IAS 18, Revenue, IAS 11, Construction Contracts, and other revenue related interpretations.

IFRS 15 was adopted by the Company using the modified retrospective method, with no restatement of comparative figures.

The main changes to the accounting policies disclosed in the audited consolidated financial statements of the Company for the year ended September 30, 2019 are as follows:

– Initial implementation activities of managed IT and business process services arrangements, previously not considered as a separately identifiable component, could be in some cases identified as a separate performance obligation if they meet the criteria of being distinct under IFRS 15 resulting in acceleration of revenue recognition and related contract costs.

– Previously, when a software license had value to the client on a stand-alone basis and was identified as a separately identifiable component, revenue from the software license was recognized upon delivery. Under IFRS 15, when the arrangement involves significant customization services, revenue from a software license is now combined with the services resulting in deferral of revenue recognition.

– The Company changed its presentation of work in progress and deferred revenue which are now presented net on a contract-by-contract basis separately from accounts receivable and no longer for each project as it was previously the case for systems integration and consulting services arrangements.

– IFRS 15 indicates that IAS 37, Provisions, Contingent Liabilities and Contingent Assets, should now be applied to estimated losses on revenue-generating contracts. Therefore, related amounts previously classified as accounts payable and accrued liabilities and other long-term liabilities are now classified as current and non-current provisions.

– IFRS 15 requires additional disclosures such as information on disaggregation of revenue from contracts with customers by geography, service type and major clients and on remaining performance obligations, which are respectively provided in Note 27, Segmented Information, and Note 21, Remaining performance obligations, of the audited consolidated financial statements for the year ended September 30, 2019.

The adoption of IFRS 15 did not have a material impact on the Company’s audited consolidated financial statements.

IFRS 9 - Financial instruments

In July 2014, the IASB amended IFRS 9, Financial Instruments, to replace IAS 39, Financial Instruments: Recognition and Measurement.

IFRS 9 was adopted retrospectively by the Company, with no restatement of comparative figures.

The main changes to the accounting policies disclosed in the audited consolidated financial statements of the Company for the year ended September 30, 2019 are as follows:

– The standard simplifies the classification of financial assets, while carrying forward most of the requirements of IAS 39. The Company’s financial assets previously classified as loans and receivables are now classified at amortized cost and continue to be measured as such. Financial assets previously classified as available-for-sale are now classified at fair value

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through other comprehensive income and continue to be measured as such. Other financial assets and derivatives that do not qualify for hedge accounting are still classified and measured at fair value through earnings. Financial liabilities previously classified as other liabilities are now classified at amortized cost and continue to be measured as such.

– The standard introduces a new impairment model which applies to the Company’s trade accounts receivable, work in progress, long-term receivables and long-term bonds. The Company is not subject to any significant credit risk, given its large and diversified client base and its risk mitigation strategy to invest in high credit quality corporate and government bonds with a credit rating of A or higher. The Company has applied the simplified approach on its accounts receivable, work in progress and long-term receivables and used the low credit risk exemption on its long-term bonds.

– Finally, IFRS 9 introduces a new hedge accounting model that is more closely aligned with risk-management activities. The Company had applied the new hedge accounting model and the existing hedge relationships continue to qualify for hedge accounting under this new model. The Company had elected to account for the forward element of the cross-currency swaps as costs of hedging. Accordingly, as of October 1, 2018, an amount of $26.0 million of deferred costs of hedging, net of accumulated tax recovery of $3.9 million, was recognized in a separate component of the accumulated other comprehensive income.

– The additional annual disclosures are provided in Note 30, Financial instruments, of the audited consolidated financial statements for the year ended September 30, 2019.

The adoption of IFRS 9 did not have a material impact on the Company’s audited consolidated financial statements.

FUTURE ACCOUNTING STANDARD CHANGE

The following standard has been issued but is not yet effective. The Company’s preliminary assessment is subject to change, as the Company is progressing in the assessment of the impact of this standard on its audited consolidated financial statements.

IFRS 16 - Leases

In January 2016, the IASB issued IFRS 16, Leases, to set out the principles for the recognition, measurement, presentation and disclosure of leases for both parties to a lease agreement. The standard supersedes IAS 17, Leases, and other leases related interpretations, eliminates the lessee’s classification of leases as either operating leases or finance leases and introduces a single lessee accounting model. The standard is effective since October 1, 2019 for the Company. The standard permits two possible transition methods for its application: i) retrospectively to each prior reporting period presented or ii) retrospectively with the cumulative effect of initially applying the standard recognized on the date of the initial application (modified retrospective method). The Company adopted IFRS 16 using the modified retrospective method and applied with no restatement of comparative figures, The Company made use of practical expedients available on transition including the definition of a lease, the use of hindsight in determining the lease term, applying a single incremental borrowing rate to a portfolio of leases with similar characteristics and adjusting the right-of- use assets for any onerous lease provisions as an alternative to an impairment review.

In preparation for the conversion to IFRS 16, the Company has developed a detailed conversion plan consisting of three phases: 1) awareness and assessment, 2) design and 3) implementation. As part of the first phase, the Company has established a steering committee responsible for monitoring the progress and approving recommendations from the project team. The steering committee meets regularly and quarterly updates are provided to the Audit and Risk Management Committee. The Company is progressing toward completion of the third phase of the conversion plan.

The adoption of IFRS 16 will result in a material increase to the company’s assets and liabilities thought the recognition of right of use assets and of lease liabilities. Please refer to note 3 of our audited consolidated financial statements for additional information.

Amendments to IFRS 9, IAS 39 and IFRS 7 - Interest rate benchmark reform

In September 2019, the IASB has amended some of its requirements to address the uncertainty arising from the phasing out of interest-rate benchmarks such as interbank offered rates (IBORS). The amendments issued focused on the accounting effects of uncertainty in the period leading up to the reform. The IASB is also working on the potential consequences to financial

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reporting of replacing an existing benchmark with an alternative. The amendments impact IFRS 9 Financial instruments, IAS 39 Financial instruments: Recognition and measurement and IFRS 7 Financial instruments: Disclosures. The amendments come into effect for annual periods beginning on or after January 1, 2020 subject to EU endorsement. The Company is currently evaluating the impact of this standard on its consolidated financial statements.

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8. Critical Accounting Estimates

The Company’s significant accounting policies are described in note 3 of the audited consolidated financial statements for the year ended September 30, 2019. Certain of these accounting policies, listed below, require management to make accounting estimates and judgements that affect the reported amounts of assets, liabilities and equity and the accompanying disclosures at the date of the audited consolidated financial statements as well as the reported amounts of revenue and expenses during the reporting period. These accounting estimates are considered critical because they require management to make subjective and/or complex judgements that are inherently uncertain and because they could have a material impact on the presentation of our financial condition, changes in financial condition or results of operations.

Areas impacted by estimates	Consolidated balance sheets	Consolidated statements of earnings
		Revenue	Cost of services, selling and administrative	Income     taxes
Revenue recognition 1	✓	✓	✓
Goodwill impairment	✓		✓
Business combinations	✓	✓	✓	✓
Income taxes	✓			✓
Litigation and claims	✓	✓	✓

¹  Affects the balance sheet through accounts receivable, work in progress and deferred revenue.

Revenue recognition

Relative selling price

If an arrangement involves the provision of multiple performance obligations, the total arrangement value is allocated to each performance obligation based on its relative stand-alone selling price. At least on a yearly basis, the Company reviews its best estimate of the stand-alone selling price which is established by using a reasonable range of prices for the various services and products offered by the Company based on local market information available. Information used in determining the range is mainly based on recent contracts signed and the economic environment. A change in the range could have a material impact on the allocation of total arrangement value, and therefore on the amount and timing of revenue recognition.

System integration and consulting services under fixed-fee arrangements

Revenue from systems integration and consulting services under fixed-fee arrangements is recognized using the percentage-of-completion method over time, as the Company has no alternative use for the asset created and has an enforceable right to payment for performance completed to date. The Company primarily uses labour costs or labour hours to measure the progress towards completion. Project managers monitor and re-evaluate project forecasts on a monthly basis. Forecasts are reviewed to consider factors such as: changes to the scope of the contracts, delays in reaching milestones and new complexities in the project delivery. Forecasts can also be affected by market risks such as the availability and retention of qualified IT professionals and/or the ability of the subcontractors to perform their obligation within agreed upon budget and timeframes. To the extent that actual labour hours or labour costs could vary from estimates, adjustments to revenue following the review of the costs to complete on projects are reflected in the period in which the facts that give rise to the revision occur. Whenever the total costs are forecasted to be higher than the total revenue, a provision for onerous revenue-generating contract is recorded.

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Goodwill impairment

The carrying value of goodwill is tested for impairment annually or if events or changes in circumstances indicate that the carrying value may be impaired. In order to determine if a goodwill impairment test is required, management reviews different factors on a quarterly basis such as changes in technological or market environment, changes in assumptions used to derive the weighted average cost of capital and actual financial performance compared to planned performance.

The recoverable amount of each segment has been determined based on its value in use calculation which includes estimates about their future financial performance based on cash flows approved by management. However, factors such as our ability to continue developing and expanding service offered to address emerging business demands and technology trends, a lengthened sales cycle and our ability to hire and retain qualified IT professionals affect future cash flows, and actual results might differ from future cash flows used in the goodwill impairment test. Key assumptions used in goodwill impairment testing are presented in note 11 of the audited consolidated financial statements for the fiscal year ended September 30, 2019. Historically, the Company has not recorded an impairment charge on goodwill. As at September 30, 2019, the recoverable amount of each segment represented between 229% and 433% of its carrying value.

Business combinations

Management makes assumptions when determining the acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed which involve estimates, such as the forecasting of future cash flows, discount rates, and the useful lives of the assets acquired.

Additionally, judgement is required in determining whether an intangible asset is identifiable, and should be recorded separately from goodwill.

Changes in the above assumptions, estimates and judgements could affect our acquisition-date fair values and therefore could have material impacts on our audited consolidated financial statements. These changes are recorded as part of the purchase price allocation and therefore result in corresponding goodwill adjustments if they occurred during the measurement period, not exceeding one year. All other subsequent changes are recorded in our consolidated statement of earnings.

Income taxes

Deferred tax assets are recognized for unused tax losses and deductible temporary differences to the extent that it is probable that taxable profit will be available for their utilization. The Company considers the analysis of forecast and future tax planning strategies. Estimates of taxable profit are made based on the forecast by jurisdiction which are aligned with goodwill impairment testing assumptions, on an undiscounted basis. In addition, management considers factors such as substantively enacted tax rates, the history of the taxable profits and availability of tax strategies. Due to the uncertainty and the variability of the factors mentioned above, deferred tax assets are subject to change. Management reviews its assumptions on a quarterly basis and adjusts the deferred tax assets when appropriate.

The Company is subject to taxation in numerous jurisdictions and there are transactions and calculations for which the ultimate tax determination is uncertain which occurs when there is uncertainty as to the meaning of the law, or to the applicability of the law to a particular transaction or both. In those circumstances, the Company might review administrative practice, consult tax authorities or advisors on the interpretation of tax legislation. When a tax position is uncertain, the Company recognizes an income tax benefit or reduces an income tax liability only when it is probable that the tax benefit will be realized in the future or that the income tax liability is no longer probable. The provision for uncertain tax position is made using the best estimate of the amount expected to be paid based on qualitative assessments of all relevant factors and is subject to change. The review of assumptions is done on a quarterly basis.

Litigation and claims

Provisions are recognized when the Company has a present legal or constructive obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. The accrued litigation and legal claim provisions are based on historical experience, current trends and other assumptions that are believed to be reasonable under the circumstances. Estimates

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include the period in which the underlying cause of the claim occurred and the degree of probability of an unfavourable outcome. Management reviews assumptions and facts surrounding outstanding litigation and claims on a quarterly basis, involves external counsel when necessary and adjusts the provision accordingly. The Company has to be compliant with applicable law in many jurisdictions which increases the complexity of determining the adequate provision following a litigation review. Since the outcome of such litigation and claims is not predictable with assurance, those provisions are subject to change. Adjustments to litigation and claims provisions are reflected in the period when the facts that give rise to an adjustment occur.

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9. Integrity of Disclosure

The Board of Directors has the responsibility under its charter and under the securities laws that govern CGI’s continuous disclosure obligations to oversee CGI’s compliance with its continuous and timely disclosure obligations, as well as the integrity of the Company’s internal controls and management information systems. The Board of Directors carries out this responsibility mainly through its Audit and Risk Management Committee.

The Audit and Risk Management Committee of CGI is composed entirely of independent directors who meet the independence and experience requirements of National Instrument 52-110 adopted by the Canadian Securities Administrators as well as those of the New York Stock Exchange (NYSE) and the U.S. Securities and Exchange Commission. The role and responsibilities of the Audit and Risk Management Committee include: (a) reviewing public disclosure documents containing audited or unaudited financial information concerning CGI; (b) identifying and examining material financial and operating risks to which the Company is exposed, reviewing the various policies and practices of the Company that are intended to manage those risks, and reporting on a regular basis to the Board of Directors concerning risk management; (c) reviewing and assessing the effectiveness of CGI’s accounting policies and practices concerning financial reporting; (d) reviewing and monitoring CGI’s internal control procedures, programs and policies and assessing their adequacy and effectiveness; (e) reviewing the adequacy of CGI’s internal audit resources including the mandate and objectives of the internal auditor; (f) recommending to the Board of Directors the appointment of the external auditor, assessing the external auditor’s independence, reviewing the terms of their engagement, conducting an annual auditor’s performance assessment, and pursuing ongoing discussions with them; (g) reviewing related party transactions in accordance with the rules of the NYSE and other applicable laws and regulations; (h) reviewing the audit procedures including the proposed scope of the external auditor’s examinations; and (i) performing such other functions as are usually attributed to audit committees or as directed by the Board of Directors. In making its recommendation to the Board of Directors in relation to the annual appointment of the external auditor, the Audit and Risk Management Committee conducts an annual assessment of the external auditor’s performance following the recommendations of the Chartered Professional Accountants of Canada. The formal assessment is concluded in advance of the Annual General Meeting of Shareholders and is conducted with the assistance of key CGI personnel.

The Company has established and maintains disclosure controls and procedures designed to provide reasonable assurance that material information relating to the Company is made known to the Chief Executive Officer and Chief Financial Officer by others, particularly during the period in which annual and interim filings are prepared, and that information required to be disclosed by the Company in its annual, interim filings or other reports filed or submitted by the Company under Canadian and U.S. securities laws is recorded, processed, summarized and reported within the time periods specified under those laws and the related rules. As at September 30, 2019, management evaluated, under the supervision of and with the participation of the Chief Executive Officer and Chief Financial Officer, the effectiveness of the Company’s disclosure controls and procedures as defined under National Instrument 52-109 adopted by the Canadian Securities Administrators and in Rule 13(a)-15(e) under the U.S. Securities Exchange Act of 1934, as amended. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures were effective as at September 30, 2019.

The Company has also established and maintains internal control over financial reporting, as defined under National Instrument 52-109 and in Rule 13(a)-15(f) under the U.S. Securities Exchange Act of 1934, as amended. The Company’s internal control over financial reporting is a process designed under the supervision of the Chief Executive Officer and Chief Financial Officer, and effected by management and other key CGI personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with IFRS. However, because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements on a timely basis. Management evaluated, under the supervision of and with the participation of the Chief Executive Officer and the Chief Financial Officer, the effectiveness of the Company’s internal control over financial reporting as at September 30, 2019, based on the criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Based on that evaluation, management, under the supervision of and

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with the participation of the President and Chief Executive Officer as well as the Executive Vice President and Chief Financial Officer concluded that the Company’s internal control over financial reporting was effective as at September 30, 2019.

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10. Risk Environment

10.1. RISKS AND UNCERTAINTIES

While we are confident about our long-term prospects, a number of risks and uncertainties could affect our ability to achieve our strategic vision and objectives for growth. The following risks and uncertainties should be considered when evaluating our potential as an investment.

10.1.1. External Risks

Economic and political risk

Economic and political conditions in the markets in which we operate have a bearing upon the results of our operations, directly and through their effect on the level of business activity of our clients. We can neither predict the impact that current economic and political conditions will have on our future revenue, nor predict changes in economic conditions or future political uncertainty. The level of activity of our clients and potential clients may be affected by an economic downturn or political uncertainty. Clients may cancel, reduce or defer existing contracts and delay entering into new engagements and may decide to undertake fewer IT systems projects resulting in limited implementation of new technology and smaller engagements. Since there may be fewer engagements, competition may increase and pricing for services may decline as competitors may decrease rates to maintain or increase their market share in our industry and this may trigger pricing adjustments related to the benchmarking obligations within our contracts. Economic downturns and political uncertainty makes it more difficult to meet business objectives and may divert management’s attention and time from operating and growing our business. Our business, results of operations and financial condition could be negatively affected as a result of these factors.

Other external risks

Additional external risks that could adversely impact the markets in which we operate, our industry and our business include terrorism, armed conflict, labor or social unrest, criminal activity, regional and international hostilities and international responses to these hostilities, and disease, illness or health emergencies that affect local, national or international economies, Additionally, the potential impacts of continued climate change are unpredictable and natural disasters, sea-level rise, floods, droughts or other weather-related events present additional external risks. Each of these risks could negatively impact our operations, revenue and profitability.

10.1.2. Risks Related to our Industry

The competition for contracts

CGI operates in a global marketplace in which competition among providers of IT services is vigorous. Some of our competitors possess greater financial, marketing and sales resources, and larger geographic scope in certain parts of the world than we do, which, in turn, provides them with additional leverage in the competition for contracts. In certain niche, regional or metropolitan markets, we face smaller competitors with specialized capabilities who may be able to provide competing services with greater economic efficiency. Some of our competitors have more significant operations than we do in lower cost countries that can serve as a platform from which to provide services worldwide on terms that may be more favourable. Increased competition among IT services firms often results in corresponding pressure on prices. There can be no assurance that we will succeed in providing competitively priced services at levels of service and quality that will enable us to maintain and grow our market share.

We derive significant revenue from contracts awarded through competitive bidding processes, which limit the Company’s ability to negotiate certain contractual terms and conditions. Risks related to competitive bidding processes also involve substantial cost and managerial time and effort spent by the Company to prepare bids and proposals for contracts that may

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or may not be awarded to the Company, as well as expenses and delays that may arise if the Company’s competitors protest or challenge awards made to the Company pursuant to competitive bidding processes.

The availability and retention of qualified IT professionals

There is strong demand for qualified individuals in the IT industry. Hiring and retaining a sufficient amount of individuals with the desired knowledge and skill set may be difficult. Therefore, it is important that we remain able to successfully attract and retain highly qualified professionals and establish an effective succession plan. If our comprehensive programs aimed at attracting and retaining qualified and dedicated professionals do not ensure that we have staff in sufficient numbers and with the appropriate training, expertise and suitable government security clearances required to serve the needs of our clients, we may have to rely on subcontractors or transfers of staff to fill resulting gaps. If our succession plan fails to identify those with potential or to develop these key individuals, we may be unable to replace key members who retire or leave the company and may be required to recruit and/or train new employees. This might result in lost revenue or increased costs, thereby putting pressure on our net earnings.

The ability to continue developing and expanding service offerings to address emerging business demands and technology trends

The rapid pace of change in all aspects of IT and the continually declining costs of acquiring and maintaining IT infrastructure mean that we must anticipate changes in our clients’ needs. To do so, we must adapt our services and our solutions so that we maintain and improve our competitive advantage and remain able to provide cost effective services and solutions. The markets in which we operate are extremely competitive and there can be no assurance that we will succeed in developing and adapting our business in a timely manner nor that we will be able to penetrate new markets successfully. If we do not keep pace, our ability to retain existing clients and gain new business may be adversely affected. This may result in pressure on our revenue, net earnings and resulting cash flow from operations.

Infringing on the intellectual property rights of others

Despite our efforts, the steps we take to ensure that our services and offerings do not infringe on the intellectual property rights of third parties may not be adequate to prevent infringement and, as a result, claims may be asserted against us or our clients. We enter into licensing agreements for the right to use intellectual property and may otherwise offer indemnities against liability and damages arising from third-party claims of patent, copyright, trademark or trade secret infringement in respect of our own intellectual property or software or other solutions developed for our clients. In some instances, the amount of these indemnity claims could be greater than the revenue we receive from the client (see guarantees risk). Intellectual property claims or litigation could be time-consuming and costly, harm our reputation, require us to enter into additional royalty or licensing arrangements, or prevent us from providing some solutions or services. Any limitation on our ability to sell or use solutions or services that incorporate software or technologies that are the subject of a claim could cause us to lose revenue-generating opportunities or require us to incur additional expenses to modify solutions for future projects.

Protecting our intellectual property rights

Our success depends, in part, on our ability to protect our proprietary methodologies, processes, know-how, tools, techniques and other intellectual property that we use to provide our services. Although CGI takes reasonable steps (e.g. available copyright protection and, in some cases, patent protection) to protect and enforce its intellectual property rights, there is no assurance that such measures will be enforceable or adequate. The cost of enforcing our rights can be substantial and, in certain cases, may prove to be uneconomic. In addition, the laws of some countries in which we conduct business may offer only limited intellectual property rights protection. Despite our efforts, the steps taken to protect our intellectual property may not be adequate to prevent or deter infringement or other misappropriation of intellectual property, and we may not be able to detect unauthorized use of our intellectual property, or take appropriate steps to enforce our intellectual property rights.

Benchmarking provisions within certain contracts

Some of our managed IT and business process services contracts contain clauses allowing our clients to externally benchmark the pricing of agreed upon services against those offered by other providers in a peer comparison group. The uniqueness of

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the client environment should be factored in and, if results indicate a difference outside the agreed upon tolerance, we may be required to work with clients to reset the pricing for their services. There can be no assurance that benchmarks will produce accurate or reliable data, including pricing data. This may result in pressure on our revenue, net earnings and resulting cash flow from operations.

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10.1.3. Risks Related to our Business

Risks associated with our growth strategy

CGI’s Build and Buy strategy is founded on four pillars of growth: first, organic growth through smaller contract wins, renewals and extensions in the areas of managed IT and business process services and system integration; second, the pursuit of new large long-term managed IT and business process services contracts; third, acquisitions of smaller firms or niche players; and fourth, large transformational acquisitions.

Our ability to achieve organic growth is affected by a number of factors outside of our control, including a lengthening of our sales cycle for major managed IT and business process services contracts.

Our ability to grow through niche and transformational acquisitions requires that we identify suitable acquisition targets that we correctly evaluate their potential as transactions that will meet our financial and operational objectives, and that we successfully integrate them into our business. There can, however, be no assurance that we will be able to identify suitable acquisition targets and consummate additional acquisitions that meet our economic thresholds, or that future acquisitions will be successfully integrated into our operations and yield the tangible accretive value that had been expected.

If we are unable to implement our Build and Buy strategy, we will likely be unable to maintain our historic or expected growth rates.

The variability of financial results

Our ability to maintain and increase our revenue is affected not only by our success in implementing our Build and Buy strategy, but also by a number of other factors, which could cause the Company’s financial results to fluctuate. These factors include: (i) our ability to introduce and deliver new services and business solutions; (ii) our potential exposure to a lengthened sales cycle; (iii) the cyclicality of the purchases of our technology services and products; (iv) the nature of our client’s business (for example, if a client encounters financial difficulty, it may be forced to cancel, reduce or defer existing contracts with us); and (v) the structure of our agreements with clients (for example, some of CGI’s agreements with clients contain clauses allowing the clients to benchmark the pricing of services provided by CGI against the prices offered by other providers). These, and other factors, make it difficult to predict financial results for any given period.

Business mix variations

The proportion of revenue that we generate from shorter-term system integration and consulting projects (SI&C), versus revenue from long-term managed IT and business process services contracts, will fluctuate at times, affected by acquisitions or other transactions. An increased exposure to revenue from SI&C projects may result in greater quarterly revenue variations, as the revenue from SI&C projects does not provide long-term consistency in revenue.

The financial and operational risks inherent in worldwide operations

We manage operations in numerous countries around the world including offshore delivery centers. The scope of our operations (including our offshore delivery centers) subjects us to issues that can negatively impact our operations, including: currency fluctuations (see foreign exchange risk); the burden of complying with a wide variety of national and local laws (see regulatory risk); the differences in and uncertainties arising from local business culture and practices; political, social and economic instability. Any or all of these risks could impact our global business operations and cause our profitability to decline.

Organizational challenges associated with our size

Our culture, standards, core values, internal controls and our policies need to be instilled across newly acquired businesses as well as maintained within our existing operations. To effectively communicate and manage these standards throughout a large global organization is both challenging and time consuming. Newly acquired businesses may be resistant to change and may remain attached to past methods, standards and practices which may compromise our business agility in pursuing opportunities. Cultural differences in various countries may also present barriers to introducing new ideas or aligning our vision and strategy with the rest of the organization. If we cannot overcome these obstacles in maintaining a strategic bond throughout the Company worldwide, we may not be able to achieve our growth and profitability objectives.

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Taxes and tax credit programs

In estimating our income tax payable, management uses accounting principles to determine income tax positions that are likely to be sustained by applicable tax authorities. However, there is no assurance that our tax benefits or tax liability will not materially differ from our estimates or expectations. The tax legislation, regulation and interpretation that apply to our operations are continually changing. In addition, future tax benefits and liabilities are dependent on factors that are inherently uncertain and subject to change, including future earnings, future tax rates, and anticipated business mix in the various jurisdictions in which we operate. Moreover, our tax returns are continually subject to review by applicable tax authorities and we are subject to ongoing audits, investigations and tax proceedings in various jurisdictions. These tax authorities determine the actual amounts of taxes payable or receivable, of any future tax benefits or liabilities and of income tax expense that we may ultimately recognize. Tax authorities have disagreed and may in the future disagree with our income tax positions and are taking increasingly aggressive positions in respect of income tax positions, including with respect to intercompany transactions.

Our effective tax rate in the future could be adversely affected by challenges to intercompany transactions, changes in the value of deferred tax assets and liabilities, changes in tax law or in their interpretation or enforcement, changes in the mix of earnings in countries with differing statutory tax rates, the expiration of tax benefits and changes in accounting principles. Tax rates in the jurisdictions in which we operate may change as a result of shifting economic conditions and tax policies.

A number of countries in which the Company does business have implemented, or are considering implementing, changes in relevant tax, accounting and other laws, regulations and interpretations and the overall tax environment has made it increasingly challenging for multinational corporations to operate with certainty about taxation in many jurisdictions.

Any of the above factors could have a material adverse effect on our net income or cash flow by affecting our operations and profitability, our effective tax rate, the availability of tax credits, the cost of the services we provide, and the availability of deductions for operating losses.

Benefits obtained from government sponsored programs

We benefit from government sponsored programs designed to support research and development, labour and economic growth in jurisdictions where we operate. Government programs reflect government policy and depend on various political and economic factors. There can be no assurance that such government programs will continue to be available to the Company in the future, or will not be reduced, amended or eliminated. Any future government program reductions or eliminations or other amendments to the tax credit programs could increase operating or capital expenditures incurred by the Company and have a material adverse effect on its net earnings or cash flow.

Credit risk with respect to accounts receivable and work in progress

In order to sustain our cash flow from operations, we must invoice and collect the amounts owed to us in an efficient and timely manner. Although we maintain provisions to account for anticipated shortfalls in amounts collected from clients, the provisions we take are based on management estimates and on our assessment of our clients’ creditworthiness which may prove to be inadequate in the light of actual results. To the extent that we fail to perform our services in accordance with our contracts and our clients’ reasonable expectations, and to the extent that we fail to invoice clients and to collect the amounts owed to the Company for our services correctly in a timely manner, our collections could suffer, which could materially adversely affect our revenue, net earnings and cash flow. In addition, a prolonged economic downturn may cause clients to curtail or defer projects, impair their ability to pay for services already provided, and ultimately cause them to default on existing contracts, in each case, causing a shortfall in revenue and impairing our future prospects.

Material developments regarding major commercial clients resulting from such causes as changes in financial condition, mergers or business acquisitions

Consolidation among our clients resulting from mergers and acquisitions may result in loss or reduction of business when the successor business’ IT needs are served by another service provider or are provided by the successor company’s own personnel. Growth in a client’s IT needs resulting from acquisitions or operations may mean that we no longer have a sufficient

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geographic scope or the critical mass to serve the client’s needs efficiently, resulting in the loss of the client’s business and impairing our future prospects. There can be no assurance that we will be able to achieve the objectives of our growth strategy in order to maintain and increase our geographic scope and critical mass in our targeted markets.

Early termination risk

If we should fail to deliver our services according to contractual agreements, some of our clients could elect to terminate contracts before their agreed expiry date, which would result in a reduction of our earnings and cash flow and may impact the value of our backlog of orders. In addition, a number of our managed IT and business process services contractual agreements have termination for convenience and change of control clauses according to which a change in the client’s intentions or a change in control of CGI could lead to a termination of these agreements. Early contract termination can also result from the exercise of a legal right or when circumstances that are beyond our control or beyond the control of our client prevent the contract from continuing. In cases of early termination, we may not be able to recover capitalized contract costs and we may not be able to eliminate ongoing costs incurred to support the contract.

Cost estimation risks

In order to generate acceptable margins, our pricing for services is dependent on our ability to accurately estimate the costs and timing for completing projects or long-term managed IT and business process services contracts, which can be based on a client’s bid specification, sometimes in advance of the final determination of the full scope and design of the contract. In addition, a significant portion of our project-oriented contracts are performed on a fixed-price basis. Billing for fixed-price engagements is carried out in accordance with the contract terms agreed upon with our client, and revenue is recognized based on the percentage of effort incurred to date in relation to the total estimated efforts to be incurred over the duration of the respective contract. These estimates reflect our best judgement regarding the efficiencies of our methodologies and professionals as we plan to apply them to the contracts in accordance with the CGI Client Partnership Management Framework (CPMF), a framework that contains high standards of contract management to be applied throughout the Company. If we fail to apply the CPMF correctly or if we are unsuccessful in accurately estimating the time or resources required to fulfill our obligations under a contract, or if unexpected factors, including those outside of our control, arise, there may be an impact on costs or the delivery schedule which could have a material adverse effect on our expected net earnings.

Risks related to teaming agreements and subcontracts

We derive revenue from contracts where we enter into teaming agreements with other providers. In some teaming agreements we are the prime contractor whereas in others we act as a subcontractor. In both cases, we rely on our relationships with other providers to generate business and we expect to continue to do so in the foreseeable future. Where we act as prime contractor, if we fail to maintain our relationships with other providers, we may have difficulty attracting suitable participants in our teaming agreements. Similarly, where we act as subcontractor, if our relationships are impaired, other providers might reduce the work they award to us, award that work to our competitors, or choose to offer the services directly to the client in order to compete with our business. In either case, if we fail to maintain our relationship with these providers or if our relationship with these providers is otherwise impaired, our business, prospects, financial condition and operating results could be materially adversely affected.

Our partners’ ability to deliver on their commitments

Increasingly large and complex contracts may require that we rely on third party subcontractors including software and hardware vendors to help us fulfill our commitments. Under such circumstances, our success depends on the ability of the third parties to perform their obligations within agreed upon budgets and timeframes. If our partners fail to deliver, our ability to complete the contract may be adversely affected, which could have an unfavourable impact on our profitability.

Guarantees risk

In the normal course of business, we enter into agreements that may provide for indemnification and guarantees to counterparties in transactions such as consulting and managed IT and business process services services, business divestitures, lease agreements and financial obligations. These indemnification undertakings and guarantees may require us

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    60

to compensate counterparties for costs and losses incurred as a result of various events, including breaches of representations and warranties, intellectual property right infringement, claims that may arise while providing services or as a result of litigation that may be suffered by counterparties.

Risk related to human resources utilization rates

In order to maintain our net earnings, it is important that we maintain the appropriate availability of professional resources in each of our geographies by having a high utilization rate while still being able to assign additional resources to new work. Maintaining an efficient utilization rate requires us to forecast our need for professional resources accurately and to manage recruitment activities, professional training programs, attrition rates and restructuring programs appropriately. To the extent that we fail to do so, or to the extent that laws and regulations restrict our ability to do so, our utilization rates may be reduced; thereby having an impact on our revenue and profitability. Conversely, we may find that we do not have sufficient resources to deploy against new business opportunities in which case our ability to grow our revenue would suffer.

Client concentration risk

We derive a significant portion of our revenue from the services we provide to various U.S. federal government departments and agencies. We expect that this will continue for the foreseeable future. There can be, however, no assurance that each such U.S. federal government department and agency will continue to utilize our services to the same extent, or at all in the future. In the event that a major U.S. federal government department or agency were to limit, reduce, or eliminate the business it awards to us, we might be unable to recover the lost revenue with work from other U.S. federal government departments or agencies or other clients, and our business, prospects, financial condition and operating results could be materially and adversely affected. Although IFRS considers a national government and its departments and agencies as a single client, our client base in the U.S. government economic sector is in fact diversified with contracts from many different departments and agencies.

Government business risk

Changes in government spending policies or budget priorities could directly affect our financial performance. Among the factors that could harm our government contracting business are: the curtailment of governments’ use of consulting and IT services firms; a significant decline in spending by governments in general, or by specific departments or agencies in particular; the adoption of new legislation and/or actions affecting companies that provide services to governments; delays in the payment of our invoices by government; and general economic and political conditions. These or other factors could cause government agencies and departments to reduce their purchases under contracts, to exercise their right to terminate contracts, to issue temporary stop work orders, or not to exercise options to renew contracts, any of which would cause us to lose future revenue. Government spending reductions or budget cutbacks at these departments or agencies could materially harm our continued performance under these contracts, or limit the awarding of additional contracts from these agencies.

Regulatory risk

Our global operations require us to be compliant with laws and regulations in many jurisdictions on matters such as: anti-corruption, trade restrictions, immigration, taxation, securities, antitrust, data privacy, labour relations, and the environment, amongst others. Complying with these diverse requirements worldwide is a challenge and consumes significant resources. The laws and regulations frequently change and some may impose conflicting requirements which may expose us to penalties for non-compliance and harm our reputation. Furthermore, in some jurisdictions, we may face the absence of effective laws and regulations to protect our intellectual property rights and there may be restrictions on the movement of cash and other assets, on the import and export of certain technologies, and on the repatriation of earnings. Any or all of these risks could impact our global business operations and cause our profitability to decline.

Our business with the U.S. federal government departments and agencies also requires that we comply with complex laws and regulations relating to government contracts. These laws and regulations relate to the integrity of the procurement process, impose disclosure requirements, and address national security concerns, among other matters. For instance, we are routinely subject to audits by U.S. government departments and agencies with respect to compliance with these rules. If we fail to

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    61

comply with these requirements we may incur penalties and sanctions, including contract termination, suspension of payments, suspension or debarment from doing business with the federal government, and fines.

Legal claims made against our work

We create, implement and maintain IT solutions that are often critical to the operations of our clients’ business. Our ability to complete large projects as expected could be adversely affected by unanticipated delays, renegotiations, and changing client requirements or project delays. Also, our solutions may suffer from defects that adversely affect their performance; they may not meet our clients’ requirements or may fail to perform in accordance with applicable service levels. Such problems could subject us to legal liability, which could materially adversely affect our business, operating results and financial condition, and may negatively affect our professional reputation. While we typically use reasonable efforts to include provisions in our contracts which are designed to limit our exposure to legal claims relating to our services and the applications we develop, we may not always be able to include such provisions and, where we are successful, such provisions may not protect us adequately or may not be enforceable under some circumstances or under the laws of some jurisdictions.

Data protection and infrastructure risks

Our business often requires that our clients’ applications and information, which may include their proprietary information and personal information they manage, be processed and stored on our networks and systems, and in data centers that we manage. We also process and store proprietary information relating to our business, and personal information relating to our members. The Company is subject to numerous laws and regulations designed to protect information, such as the European Union’s General Data Protection Regulation (GDPR), various laws and regulations in Canada, the U.S. and other countries in which the Company operates governing the protection of health or other personally identifiable information and data privacy. These laws and regulations are increasing in number and complexity and are being adopted and amended with greater frequency, which results in greater compliance risk and cost. The potential financial penalties for non-compliance with these laws and regulations have significantly increased with the adoption of the GDPR. The Company’s Chief Data Protection Officer oversees the Company’s compliance with the laws that protect the privacy of personal information. The Company faces risks inherent in protecting the security of such personal data which have grown in complexity, magnitude and frequency in recent years. Digital information and equipment are subject to loss, theft or destruction, and services that we provide may become temporarily unavailable as a result of those risks, or upon an equipment or system malfunction. The causes of such failures include human error in the course of normal operations (including from advertent or inadvertent actions or inactions by our members), maintenance and upgrading activities, as well as hacking, vandalism (including denial of service attacks and computer viruses), theft, and unauthorized access, as well as power outages or surges, floods, fires, natural disasters and many other causes. The measures that we take to protect against all information infrastructure risks, including both physical and logical controls on access to premises and information may prove in some circumstances to be inadequate to prevent the improper disclosure, loss, theft, misappropriation of, unauthorized access to, or destruction of client information, or service interruptions. Such events may expose the Company to financial loss arising from the costs of remediation and those arising from litigation from our clients and third parties (including under the laws that protect the privacy of personal information), claims and damages, as well as expose the Company to government sanctions and damage to our brand and reputation.

Security and cybersecurity risks

In the current environment, there are numerous and evolving security risks, especially from cyber threats, including criminal hackers, hacktivists, state sponsored organizations, industrial espionage, employee misconduct, and human or technological error. As a worldwide IT and business consulting firm providing services to both the private and public sectors, we process and store increasingly large amounts of data for our clients, including proprietary information and personal information. Consequently, our business could be negatively impacted by physical and cyber threats, which could affect our future sales and financial position or increase our costs and expenses. An unauthorized disclosure of sensitive or confidential client or member information, including by cyber-attacks or other security breaches, could cause a loss of data, give rise to remediation or other expenses, expose us to liability under federal and state laws, and subject us to litigation and investigations, which could have an adverse effect on our business, cash flows, financial condition and results of operations. These security risks to the Company include potential attacks not only of our own products, services and systems, but also those of our clients,

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    62

contractors, business partners, vendors and other third parties. The Company’s Chief Security Officer is responsible for overseeing the security of the Company. We seek to detect and investigate all security incidents and to prevent their occurrence or recurrence, by: (i) developing and regularly reviewing policies and standards related to information security, data privacy, physical security and business continuity, (ii) monitoring the Company’s performance against these policies and standards, (iii) developing strategies intended to seek to mitigate the Company’s risks, including through security trainings for all employees to increase awareness of potential cyber threats, (iv) implementing security measures to ensure an appropriate level of control based on the nature of the information and the inherent risks attached thereto, including through access management, security monitoring and testing to mitigate and help detect and respond to attempts to gain unauthorized access to information systems and networks, and (v) working with the industry and governments against cyber threats. However, because of the evolving nature and sophistication of these security threats, there can be no assurance that our safeguards will detect or prevent the occurrence of material cyber breaches, intrusions or attacks. We are regularly the target of attempted cyber and other security threats and must continuously monitor and develop our information technology networks and infrastructure to prevent, detect, address and mitigate the risk of unauthorized access, misuse, computer viruses and other events that could have a security impact. Insider or employee cyber and security threats are increasingly a concern for all large companies, including ours. CGI is continuously working to install new, and upgrade its existing, information technology systems and provide member awareness training around phishing, malware, and other cyber risks to ensure that the Company is protected, to the greatest extent possible, against cyber risks and security breaches. While CGI selects third-party vendors carefully, it does not control their actions. Any problems caused by these third parties, including those resulting from breakdowns or other disruptions in communication services provided by a vendor, failure of a vendor to handle current or higher volumes, cyber-attacks and security breaches at a vendor could adversely affect the our ability to deliver products and services to our customers and otherwise conduct business. Furthermore, while our liability insurance policy covers cyber risks, there is no assurance that such insurance coverage will be sufficient in type or amount to cover the costs, damages, liabilities or losses that could result from security breaches, cyber-attacks and other related breaches. As the cyber threat landscape evolves, the Company may find it necessary to make further significant investments to protect data and infrastructure. Occurrence of any of the aforementioned security threats could expose the Company, our clients or other third parties to potential liability, litigation, and regulatory action, as well as the loss of client confidence, loss of existing or potential clients, loss of sensitive government contracts, damage to brand and reputation, and other financial loss.

Risk of harm to our reputation

CGI’s reputation as a capable and trustworthy service provider and long-term business partner is key to our ability to compete effectively in the market for IT services. The nature of our operations exposes us to the potential loss, unauthorized access to, or destruction of our clients’ information, as well as temporary service interruptions. Depending on the nature of the information or services, such events may have a negative impact on how the Company is perceived in the marketplace. Under such circumstances, our ability to obtain new clients and retain existing clients could suffer with a resulting impact on our revenue and net earnings.

Risks associated with the integration of new operations

The successful integration of new operations arising from our acquisition strategy or from large managed IT and business process services contracts requires that a substantial amount of management time and attention be focused on integration tasks. Management time that is devoted to integration activities may detract from management’s normal operations focus with resulting pressure on the revenues and earnings from our existing operations. In addition, we may face complex and potentially time-consuming challenges in implementing uniform standards, controls, procedures and policies across new operations when harmonizing their activities with those of our existing business units. Integration activities can result in unanticipated operational problems, expenses and liabilities. If we are not successful in executing our integration strategies in a timely and cost-effective manner, we will have difficulty achieving our growth and profitability objectives.

Internal controls risks

Due to the inherent limitations of internal controls including the circumvention or overriding of controls, or fraud, there can only be reasonable assurance that the Company’s internal controls will detect and prevent a misstatement. If the Company is

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    63

unable to design, implement, monitor and maintain effective internal controls throughout its different business environments, the efficiency of our operations might suffer, resulting in a decline in revenue and profitability, and the accuracy of our financial reporting could be impaired.

Liquidity and funding risks

The Company’s future growth is contingent on the execution of its business strategy, which, in turn, is dependent on its ability to grow the business organically as well as through business acquisitions. In the event we would need to raise additional funds through equity or debt financing to fund any currently unidentified or unplanned future acquisitions and other growth opportunities, there can be no assurance that such financing will be available in amounts and on terms acceptable to us. Our ability to raise the required funding depends on the capacity of the capital markets to meet our equity and/or debt financing needs in a timely fashion and on the basis of interest rates and/or share prices that are reasonable in the context of our commercial objectives. Increasing interest rates, volatility in our share price, and the capacity of our current lenders to meet our additional liquidity requirements are all factors that may have a material adverse effect on any acquisitions or growth activities that we may, in the future, identify or plan. If we are unable to obtain the necessary funding, we may be unable to achieve our growth objectives.

Foreign exchange risk

The majority of our revenue and costs are denominated in currencies other than the Canadian dollar. Foreign exchange fluctuations impact the results of our operations as they are reported in Canadian dollars. This risk is partially mitigated by a natural hedge in matching our costs with revenue denominated in the same currency and through the use of derivatives in our global hedging strategy. However, as we continue our global expansion, natural hedges may begin to diminish and the use of hedging contracts exposes us to the risk that financial institutions could fail to perform their obligations under our hedging instruments. Furthermore, there can be no assurance that our hedging strategy and arrangements will offset the impact of fluctuations in currency exchange rates, which could materially adversely affect our business revenues, results of operations, financial condition or prospects. Other than the use of financial products to deliver on our hedging strategy, we do not trade derivative financial instruments.

Our functional and reporting currency is the Canadian dollar. As such, our U.S., European and Asian investments, operations and assets are exposed to net change in currency exchange rates. Volatility in exchange rates could have an adverse effect on our business, financial condition and results of operations.

10.2. LEGAL PROCEEDINGS

The Company is involved in legal proceedings, audits, claims and litigation arising in the ordinary course of its business. Certain of these matters seek damages in significant amounts. Although the outcome of such matters is not predictable with assurance, the Company has no reason to believe that the disposition of any such current matter could reasonably be expected to have a material adverse effect on the Company’s financial position, results of operations or the ability to carry on any of its business activities.

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    64

Transfer Agent

Computershare Investor Services Inc.

(800) 564-6253

Investor Relations

Lorne Gorber

Executive Vice-President, Investor and Public Relations

Telephone: (514) 841-3355

lorne.gorber@cgi.com

1350 René-Lévesque Boulevard West

25^th Floor

Montréal, Quebec

H3G 1T4

Canada

CGI Inc. - Management’s Discussion and Analysis for the year ended September 30, 2019 Page    65

EX-99.4

Exhibit 99.4

CERTIFICATION

I, George D. Schindler, certify that:

1. I have reviewed this annual report on Form 40-F of CGI Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the issuer as of, and for, the periods presented in this report;

4. The issuer’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the issuer and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the issuer, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the issuer’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the issuer’s internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the issuer’s internal control over financial reporting; and

5. The issuer’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the issuer’s auditors and the audit committee of the issuer’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the issuer’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the issuer’s internal control over financial reporting.

Date: December 19, 2019	/s/ George D. Schindler
	George D. Schindler
	President and Chief Executive Officer

EX-99.5

Exhibit 99.5

CERTIFICATION

I, François Boulanger, certify that:

1. I have reviewed this annual report on Form 40-F of CGI Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the issuer as of, and for, the periods presented in this report;

4. The issuer’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the issuer and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the issuer, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the issuer’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the issuer’s internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the issuer’s internal control over financial reporting; and

5. The issuer’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the issuer’s auditors and the audit committee of the issuer’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the issuer’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the issuer’s internal control over financial reporting.

Date: December 19, 2019	/s/ François Boulanger
	François Boulanger
	Executive Vice-President and
	Chief Financial Officer

EX-99.6

Exhibit 99.6

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the filing of the Annual Report on Form 40-F for the fiscal year ended September 30, 2019 (the “Report”) by CGI Inc. (the “Company”), the undersigned, as the Chief Executive Officer of the Company, hereby certifies pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to his knowledge:

• the Report fully complies with the requirements of Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934; and

• the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: December 19, 2019

              /s/ George D. Schindler

George D. Schindler

President and Chief Executive Officer

EX-99.7

Exhibit 99.7

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the filing of the Annual Report on Form 40-F for the fiscal year ended September 30, 2019 (the “Report”) by CGI Inc. (the “Company”), the undersigned, as the Chief Financial Officer of the Company, hereby certifies pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to his knowledge:

• the Report fully complies with the requirements of Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934; and

• the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: December 19, 2019    

            /s/ François Boulanger

François Boulanger

Executive Vice-President and

Chief Financial Officer

EX-99.8

Exhibit 99.8

Consent of Independent Registered Public Accounting Firm

We hereby consent to the incorporation by reference in this Annual Report on Form 40-F for the year ended September 30, 2019 of CGI Inc. of our report dated November 5, 2019, relating to the consolidated financial statements and the effectiveness of internal control over financial reporting, which appears in the Exhibit incorporated by reference in this Annual Report.

We also consent to the incorporation by reference in the Registration Statements on Form S-8 Nos. 333-197742, 333-112021, 333-13350, 333-66044, 333-74932, 333-146175, 333-177013 and 333-220741 of CGI Inc. of our report dated November 5, 2019 referred to above.

Montréal, Quebec

Canada

December 19, 2019

¹ CPA Auditor, CA, public accountancy permit No. A115888

PricewaterhouseCoopers LLP/s.r.l./s.e.n.c.r.l.

    1250 René-Lévesque Boulevard West, Suite 2500, Montréal, Quebec, Canada H3B 4Y1

    T: +1 514 205 5000, F: +1 514 876 1502, www.pwc.com/ca

    “PwC” refers to PricewaterhouseCoopers LLP, an Ontario limited liability partnership.

EX-99.9

Exhibit 99.9

CONSENT OF INDEPENDENT REGISTERED

PUBLIC ACCOUNTING FIRM

We consent to the use in this Annual Report on Form 40-F of CGI Inc. (the “Company”) of our report dated November 6, 2018, except for Note 27, as to which the date is November 5, 2019, with respect to the consolidated financial statements of the Company as of and for the year ended September 30, 2018 included herein.

We also consent to the incorporation by reference in the Registration Statements on Form S-8 Nos. 333- 197742, 333-112021, 333-13350, 333-66044, 333-74932, 333-146175, 333-177013 and 333-220741 pertaining to the Company’s stock option plans and to the Company’s performance share unit plan of our report dated November 6, 2018, except for Note 27, as to which the date is November 5, 2019, with respect to the consolidated financial statements of the Company as of and for the year ended September 30, 2018.

/s/ Ernst & Young LLP¹

Montréal, Canada

December 19, 2019

¹ CPA auditor, CA, public accountancy permit no. A113209

XML

Investments in subsidiaries - Narrative (Details) - CAD ($)		12 Months Ended
	Jun. 14, 2019	Sep. 30, 2019	Sep. 30, 2018	Oct. 11, 2019	May 14, 2019	Apr. 16, 2019	Mar. 31, 2019	Oct. 26, 2017	Oct. 06, 2017
Disclosure of detailed information about business combination [line items]
Offer to acquire or redeem entity's shares	$ 131,258,000
Revenue of acquiree since acquisition date		$ 170,000,000
Profit (loss) of acquiree since acquisition date		9,000,000
Measurement period adjustment, increase in intangible assets		1,320,000
Measurement period adjustment, decrease in goodwill		734,000
Cash consideration		637,482,000	$ 253,428,000
Expenses for acquisition-related and integration costs		77,417,000	37,482,000
Acquisition-related costs		1,992,000	1,687,000
Integration costs		75,425,000	35,795,000
Termination of employment costs		56,268,000	17,630,000
Onerous lease expenses		4,795,000	10,747,000
Other integration costs		14,362,000	7,418,000
Acando
Disclosure of detailed information about business combination [line items]
Percentage of voting equity interests acquired					2.40%	71.10%	22.60%
Cash consideration		599,744,000
Affecto Plc
Disclosure of detailed information about business combination [line items]
Percentage of voting equity interests acquired								1.88%	94.79%
Acquisitions during 2018
Disclosure of detailed information about business combination [line items]
Cash consideration		$ 2,088,000	9,966,000
Acquisitions during 2017
Disclosure of detailed information about business combination [line items]
Cash consideration			$ 7,385,000
Major business combination | Acando
Disclosure of detailed information about business combination [line items]
Percentage of voting equity interests acquired				3.90%

XML

Remaining performance obligations (Details)	12 Months Ended
	Sep. 30, 2019 CAD ($)
Disclosure of performance obligations [abstract]
Transaction price allocated to remaining performance obligations	$ 964,052,000
Remaining performance obligations, weighted average average period	1 year 7 months 6 days

XML

Earnings per share

12 Months Ended

Sep. 30, 2019

Earnings per share [abstract]

Earnings per share

Earnings per share

The following table sets forth the computation of basic and diluted earnings per share for the years ended September 30:

	2019			2018
	Net earnings	Weighted average number of shares outstanding1	Earnings per share	Net earnings	Weighted average number of shares outstanding1	Earnings per share
	$		$	$		$
Basic	1,263,207	272,719,309	4.63	1,141,402	283,878,426	4.02
Net effect of dilutive stock     options and PSUs2		5,066,415			4,980,154
	1,263,207	277,785,724	4.55	1,141,402	288,858,580	3.95

¹  During the year ended September 30, 2019, 12,460,232 Class A subordinate voting shares purchased and 875,480 Class A subordinate voting shares held in trust were excluded from the calculation of weighted average number of shares outstanding as of the date of transaction (10,375,879 and 661,179, respectively during the year ended September 30, 2018).

²  The calculation of the diluted earnings per share excluded 1,716,774 stock options for the year ended September 30, 2019 (1,935,289 for the year ended September 30, 2018), as they were anti-dilutive.

XML

Employee benefits

12 Months Ended

Sep. 30, 2019

Employee Benefits [Abstract]

Employee benefits

Employee benefits

The Company operates various post-employment plans, including defined benefit and defined contribution pension plans as well as other benefit plans for its employees.

DEFINED BENEFIT PLANS

The Company operates defined benefit pension plans primarily for the benefit of employees in the U.K. and Germany, with smaller plans in other countries. The benefits are based on pensionable salary and years of service and are funded with assets held in separate funds.

The defined benefit plans expose the Company to interest risk, inflation risk, longevity risk, currency risk and market investment risk.

The following description focuses mainly on plans registered in the U.K. and Germany:

U.K.

In the U.K., the Company has three defined benefit pension plans, the CMG U.K. Pension Scheme, the Logica U.K. Pension & Life Assurance Scheme and the Logica Defined Benefit Pension Plan.

The CMG U.K. Pension Scheme is closed to new members and is closed to further accrual of rights for existing members. The Logica U.K. Pension & Life Assurance Scheme is still open but only for employees who come from the civil service with protected pensions. The Logica Defined Benefit Pension Plan was created to mirror the Electricity Supply Pension Scheme and was created for employees that worked for National Grid and Welsh Water with protected benefits.

Both the Logica U.K. Pension & Life Assurance Scheme and the Logica Defined Benefit Pension Plan are employer and employee based contribution plans.

The trustees are the custodians of the defined benefit pension plans and are responsible for the plan administration, including investment strategies. The trustees review periodically the investment and the asset allocation policies. As such, the CMG U.K. Pension Scheme policy is to target an allocation up to a maximum of 70% to return-seeking assets such as equities; the Logica U.K. Pension & Life Assurance Scheme policy is to invest 20% of the scheme assets in equities and 80% in bonds; and the Logica Defined Benefit Pension Plan policy is to invest 30% of the plan assets in equities and 70% in bonds.

The U.K. Pensions Act 2004 requires that full formal actuarial valuations are carried out at least every three years to determine the contributions that the Company should pay in order for the plan to meet its statutory objective, taking into account the assets already held. In the interim years, the trustees need to obtain estimated funding updates unless the scheme has less than 100 members in total.

The latest funding actuarial valuations of the three defined benefit pension plans described above were performed as at September 30, 2018 and the final results were finalized subsequent to September 30, 2019 with no material impact on the contributions.

During fiscal 2019, in line with the last funding actuarial valuations as at September 30, 2015, the Company continued to contribute to the CMG U.K. Pension Scheme and to the Logica Defined Benefit Pension plan with quarterly payments of $3,848,000 and monthly payments of $150,000 respectively to ensure that their funding objectives are met and quarterly payments of $303,000 and monthly payments of $10,000 respectively to cover administration expenses.

Germany

In Germany, the Company has numerous defined benefit pension plans which are all closed to new members. In the majority of the plans, upon retirement of employees, the benefits are in the form of a monthly pension and in a few plans, the employees receive an indemnity in the form of a lump-sum payment. About one third of the plans are bound by the former Works Council agreements. There are no mandatory funding requirements. The plans are funded by the contributions made by the Company. In some plans, insurance policies are taken out to fund retirement benefit plans. These do not qualify as plan assets and are presented as reimbursement rights, unless they are part of a reinsured support fund or are pledged to the employees.

16.Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

The following tables present amounts for post-employment benefits plans included in the consolidated balance sheets:

As at September 30, 2019	U.K.		Germany		Other		Total
	$		$		$		$
Defined benefit obligations	(812,179	)	(101,298	)	(131,107	)	(1,044,584	)
Fair value of plan assets	908,406		12,803		26,786		947,995
	96,227		(88,495	)	(104,321	)	(96,589	)
Fair value of reimbursement rights	—		22,360		1,519		23,879
Net asset (liability) recognized in the balance sheet	96,227		(66,135	)	(102,802	)	(72,710	)
Presented as:
Other long-term assets (Note 9)
Insurance contracts held to fund defined benefit pension and life assurance arrangements - reimbursement rights	—		22,360		1,519		23,879
Retirement benefits assets	96,227		—		393		96,620
Retirement benefits obligations	—		(88,495	)	(104,714	)	(193,209	)
	96,227		(66,135	)	(102,802	)	(72,710	)

As at September 30, 2018	U.K.		Germany		Other		Total
	$		$		$		$
Defined benefit obligations	(760,244	)	(89,959	)	(113,870	)	(964,073	)
Fair value of plan assets	787,550		13,250		21,421		822,221
	27,306		(76,709	)	(92,449	)	(141,852	)
Fair value of reimbursement rights	—		23,170		1,482		24,652
Net asset (liability) recognized in the balance sheet	27,306		(53,539	)	(90,967	)	(117,200	)
Presented as:
Other long-term assets (Note 9)
Insurance contracts held to fund defined benefit pension and life assurance arrangements - reimbursement rights	—		23,170		1,482		24,652
Retirement benefits assets	27,306		—		176		27,482
Retirement benefits obligations	—		(76,709	)	(92,625	)	(169,334	)
	27,306		(53,539	)	(90,967	)	(117,200	)

16.Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Defined benefit obligations	U.K.		Germany		Other		Total
	$		$		$		$
As at September 30, 2018	760,244		89,959		113,870		964,073
Current service cost	889		689		10,798		12,376
Interest cost	21,261		1,512		4,508		27,281
Past service cost	8,239		—		—		8,239
Business acquisitions (Note 25a)	—		1,444		6,550		7,994
Actuarial losses due to change in financial assumptions1	99,257		15,253		14,878		129,388
Actuarial gains due to change in demographic assumptions1	(6,947	)	(292	)	(8,469	)	(15,708	)
Actuarial (gains) losses due to experience1	(16,773	)	1,065		(1,400	)	(17,108	)
Plan participant contributions	102		—		—		102
Benefits paid from the plan	(25,395	)	(263	)	(3,228	)	(28,886	)
Benefits paid directly by employer	—		(4,020	)	(3,079	)	(7,099	)
Foreign currency translation adjustment1	(28,698	)	(4,049	)	(3,321	)	(36,068	)
As at September 30, 2019	812,179		101,298		131,107		1,044,584
Defined benefit obligations of unfunded plans	—		—		92,738		92,738
Defined benefit obligations of funded plans	812,179		101,298		38,369		951,846
As at September 30, 2019	812,179		101,298		131,107		1,044,584

Defined benefit obligations	U.K.		Germany		Other		Total
	$		$		$		$
As at September 30, 2017	792,216		87,995		111,479		991,690
Current service cost	1,383		741		9,617		11,741
Interest cost	21,492		1,557		3,933		26,982
Past service cost	—		—		2,166		2,166
Actuarial (gains) losses due to change in financial assumptions1	(28,091	)	242		(3,649	)	(31,498	)
Actuarial gains due to change in demographic assumptions1	(3,853	)	—		(4,994	)	(8,847	)
Actuarial losses due to experience1	3,116		541		4,710		8,367
Plan participant contributions	192		—		—		192
Benefits paid from the plan	(31,907	)	(171	)	(5,267	)	(37,345	)
Benefits paid directly by employer	—		(2,611	)	(1,341	)	(3,952	)
Foreign currency translation adjustment1	5,696		1,665		(2,784	)	4,577
As at September 30, 2018	760,244		89,959		113,870		964,073
Defined benefit obligations of unfunded plans	—		—		88,025		88,025
Defined benefit obligations of funded plans	760,244		89,959		25,845		876,048
As at September 30, 2018	760,244		89,959		113,870		964,073

¹  Amounts recognized in other comprehensive income.

16.Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Plan assets and reimbursement rights	U.K.		Germany		Other		Total
	$		$		$		$
As at September 30, 2018	787,550		36,420		22,903		846,873
Interest income on plan assets	22,271		620		2,425		25,316
Employer contributions	24,430		2,765		8,273		35,468
Return on assets excluding interest income1	133,821		(784	)	669		133,706
Plan participants contributions	102		—		—		102
Benefits paid from the plan	(25,395	)	(263	)	(3,228	)	(28,886	)
Benefits paid directly by employer	—		(2,576	)	(3,079	)	(5,655	)
Administration expenses paid from the plan	(1,696	)	—		(152	)	(1,848	)
Foreign currency translation adjustment1	(32,677	)	(1,019	)	494		(33,202	)
As at September 30, 2019	908,406		35,163		28,305		971,874
Plan assets	908,406		12,803		26,786		947,995
Reimbursement rights	—		22,360		1,519		23,879
As at September 30, 2019	908,406		35,163		28,305		971,874

Plan assets and reimbursement rights	U.K.		Germany		Other		Total
	$		$		$		$
As at September 30, 2017	763,859		34,951		26,156		824,966
Interest income on plan assets	20,915		626		1,824		23,365
Employer contributions	20,152		2,283		1,652		24,087
Return on assets excluding interest income1	12,981		226		1,826		15,033
Plan participants contributions	192		—		—		192
Benefits paid from the plan	(31,907	)	(171	)	(5,267	)	(37,345	)
Benefits paid directly by employer	—		(2,611	)	(1,341	)	(3,952	)
Administration expenses paid from the plan	(1,964	)	—		(173	)	(2,137	)
Foreign currency translation adjustment1	3,322		1,116		(1,774	)	2,664
As at September 30, 2018	787,550		36,420		22,903		846,873
Plan assets	787,550		13,250		21,421		822,221
Reimbursement rights	—		23,170		1,482		24,652
As at September 30, 2018	787,550		36,420		22,903		846,873

¹  Amounts recognized in other comprehensive income.

16.Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

The plan assets at the end of the years consist of:

As at September 30, 2019	U.K.	Germany	Other	Total
	$	$	$	$
Quoted equities	366,203	—	—	366,203
Quoted bonds	200,599	—	—	200,599
Cash	111,454	—	91	111,545
Other1	230,150	12,803	26,695	269,648
	908,406	12,803	26,786	947,995

As at September 30, 2018	U.K.	Germany	Other	Total
	$	$	$	$
Quoted equities	339,915	—	—	339,915
Quoted bonds	198,541	—	79	198,620
Property	34,399	—	—	34,399
Cash	17,178	—	107	17,285
Other1	197,517	13,250	21,235	232,002
	787,550	13,250	21,421	822,221

¹  Other is mainly composed of various insurance policies and quoted investment funds to cover some of the defined benefit obligations.

Plan assets do not include any shares of the Company, property occupied by the Company or any other assets used by the Company.

The following table summarizes the expense¹ recognized in the consolidated statements of earnings:

	Year ended September 30
	2019	2018
	$	$
Current service cost	12,376	11,741
Past service cost	8,239	2,166
Net interest on net defined benefit obligations or assets	1,965	3,617
Administration expenses	1,848	2,137
	24,428	19,661

¹  The expense was presented as costs of services, selling and administrative for an amount of $20,615,000 and as net finance costs for an amount of $3,813,000 (Note 24) ($13,907,000 and $5,754,000, respectively for the year ended September 30, 2018).

16.Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Actuarial assumptions

The following are the principal actuarial assumptions (expressed as weighted averages). The assumed discount rates, future salary and pension increases, inflation rates and mortality all have a significant effect on the accounting valuation.

As at September 30, 2019	U.K	Germany	Other
	%	%	%
Discount rate	1.82	0.56	1.72
Future salary increases	3.03	2.50	2.23
Future pension increases	3.00	1.50	0.03
Inflation rate	3.03	2.00	2.37
As at September 30, 2018	U.K.	Germany	Other
	%	%	%
Discount rate	2.83	1.73	2.92
Future salary increases	3.40	2.50	2.50
Future pension increases	3.32	1.50	—
Inflation rate	3.40	2.00	2.31

The average longevity over 65 of a member presently at age 45 and 65 are as follows:

As at September 30, 2019	U.K.	Germany
	(in years)
Longevity at age 65 for current members
Males	21.8	20.0
Females	23.1	23.0
Longevity at age 45 for current members
Males	23.6	24.0
Females	25.2	26.0

As at September 30, 2018	U.K.	Germany
	(in years)
Longevity at age 65 for current members
Males	21.9	20.0
Females	23.8	24.0
Longevity at age 45 for current members
Males	23.3	22.0
Females	25.4	26.0

16.Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Actuarial assumptions (continued)

Assumptions regarding future mortality are set based on actuarial advice in accordance with published statistics and experience in each country. Mortality assumptions for the most significant countries are based on the following post-retirement mortality tables for the year ended September 30, 2019: (1) U.K.: 100% S2PxA (year of birth) plus CMI_2018 projections with 1.25% p.a. minimum long term improvement rate, (2) Germany: Heubeck RT2018G.

The following tables show the sensitivity of the defined benefit obligations to changes in the principal actuarial assumptions:

As at September 30, 2019	U.K.		Germany
	$		$
Increase of 0.25% in the discount rate	(33,082	)	(3,440	)
Decrease of 0.25% in the discount rate	34,484		3,632
Salary increase of 0.25%	408		56
Salary decrease of 0.25%	(404	)	(55	)
Pension increase of 0.25%	16,758		1,601
Pension decrease of 0.25%	(16,398	)	(1,531	)
Increase of 0.25% in inflation rate	26,342		1,601
Decrease of 0.25% in inflation rate	(25,490	)	(1,531	)
Increase of one year in life expectancy	20,884		3,325
Decrease of one year in life expectancy	(20,824	)	(2,938	)

As at September 30, 2018	U.K.		Germany
	$		$
Increase of 0.25% in the discount rate	(32,877	)	(2,870	)
Decrease of 0.25% in the discount rate	34,433		3,024
Salary increase of 0.25%	478		53
Salary decrease of 0.25%	(472	)	(51	)
Pension increase of 0.25%	16,567		1,330
Pension decrease of 0.25%	(16,157	)	(1,276	)
Increase of 0.25% in inflation rate	26,313		1,330
Decrease of 0.25% in inflation rate	(24,808	)	(1,276	)
Increase of one year in life expectancy	18,676		2,501
Decrease of one year in life expectancy	(18,590	)	(2,237	)

The sensitivity analysis above has been based on a method that extrapolates the impact on the defined benefit obligations as a result of reasonable changes in key assumptions occurring at the end of the year.

The weighted average duration of the defined benefit obligations are as follows:

	Year ended September 30
	2019	2018
	(in years)
U.K.	18	18
Germany	14	14
Other	13	13

16.Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

The Company expects to contribute $25,247,000 to defined benefit plans during the next year, of which $19,799,000 relates to the U.K. plans, and $5,448,000 relates to the other plans. The contributions will include funding payments and new benefit accruals.

DEFINED CONTRIBUTION PLANS

The Company also operates defined contribution pension plans. In some countries, contributions are made into the state pension plans. The pension cost for defined contribution plans amounted to $221,063,000 in 2019 ($233,376,000 in 2018).

In addition, in Sweden, the Company contributes to a multi-employer plan, Alecta SE (Alecta) pension plan, which is a defined benefit pension plan. This pension plan is classified as a defined contribution plan as sufficient information is not available to use defined benefit accounting. Alecta lacks the possibility of establishing an exact distribution of assets and provisions to the respective employers. The Company’s proportion of the total contributions to the plan is 0.73% and the Company’s proportion of the total number of active members in the plan is 0.51%.

Alecta uses a collective funding ratio to determine the surplus or deficit in the pension plan. Any surplus or deficit in the plan will affect the amount of future contributions payable. The collective funding is the difference between Alecta’s assets and the commitments to the policy holders and insured individuals. The collective solvency is normally allowed to vary between 125% and 175%. As at September 30, 2019, Alecta collective funding ratio was 142% (159% in 2018). The plan expense was $32,512,000 in 2019 ($36,645,000 in 2018). The Company expects to contribute $25,736,000 to the plan during the next year.

OTHER BENEFIT PLANS

The Company maintains deferred compensation plans covering some of its U.S. and German management. Some of the plans include assets that will be used to fund the liabilities. As at September 30, 2019, the deferred compensation liability totaled $63,838,000 ($58,197,000 as at September 30, 2018) (Note 14) and the deferred compensation assets totaled $62,627,000 ($56,900,000 as at September 30, 2018) (Note 10).

For the deferred compensation plan in the U.S., a trust was established so that the plan assets could be segregated; however, the assets are subject to the Company’s general creditors in the case of bankruptcy. The assets composed of investments vary with employees’ contributions and changes in the value of the investments. The change in liabilities associated with the plan is equal to the change of the assets. The assets in the trust and the associated liabilities totaled $62,247,000 as at September 30, 2019 ($56,642,000 as at September 30, 2018).

XML

Commitments, contingencies and guarantees - Guarantees Narrative (Details)	Sep. 30, 2019 CAD ($)
Disclosure of contingent liabilities [line items]
Letters of credit in addition to the letters of credit covered by the unsecured committed revolving credit facility	$ 70,720,000
Costs and losses incurred as the result of breaches in contractual obligations, representations and warranties, intellectual property right infringement and litigation against counterparties, among others | Guarantees
Disclosure of contingent liabilities [line items]
Maximum potential exposure if specified in agreement	8,871,000
Liability for refusal or failure to perform under bid and performance bonds | Guarantees
Disclosure of contingent liabilities [line items]
Maximum potential exposure if specified in agreement	$ 33,658,000

XML

Document and Entity Information	12 Months Ended
	Sep. 30, 2019 shares
Entity Information [Line Items]
Entity Registrant Name	CGI Inc
Entity Central Index Key	0001061574
Current Fiscal Year End Date	--09-30
Document Type	40-F
Document Period End Date	Sep. 30, 2019
Document Fiscal Year Focus	2019
Document Fiscal Period Focus	FY
Amendment Flag	false
Emerging Growth Company	false
Entity Current Reporting Status	Yes
Class A subordinate voting shares
Entity Information [Line Items]
Entity Common Stock, Shares Outstanding	239,857,462
Class B multiple voting shares
Entity Information [Line Items]
Entity Common Stock, Shares Outstanding	28,945,706

XML

Consolidated Statements of Changes in Equity - CAD ($) $ in Thousands	Total	Retained earnings	Accumulated other comprehensive income	Capital stock	Contributed surplus
Beginning balance at Sep. 30, 2017	$ 6,202,626	$ 3,794,439	$ 159,391	$ 2,054,725	$ 194,071
Net earnings	1,141,402	1,141,402
Other comprehensive income (loss)	42,205		42,205
Comprehensive income (loss)	1,183,607	1,141,402	42,205
Share-based payment costs	38,457				38,457
Income tax impact associated with stock options	5,422				5,422
Exercise of stock options	77,212			94,552	(17,340)
Exercise of performance share units	0			7,439	(7,439)
Purchase for cancellation of Class A subordinate voting shares	(798,256)	(684,417)		(113,839)
Purchase of Class A subordinate voting shares held in trusts	(24,789)			(24,789)
Resale of Class A subordinate voting shares held in trusts	528			504	24
Ending balance at Sep. 30, 2018	6,684,807	4,251,424	201,596	2,018,592	213,195
Net earnings	1,263,207	1,263,207
Other comprehensive income (loss)	(24,902)		(24,902)
Comprehensive income (loss)	1,238,305	1,263,207	(24,902)
Share-based payment costs	39,440				39,440
Income tax impact associated with stock options	14,663				14,663
Exercise of stock options	63,703			77,773	(14,070)
Exercise of performance share units	0			7,651	(7,651)
Purchase for cancellation of Class A subordinate voting shares	(1,126,075)	(956,776)		(169,299)
Purchase of Class A subordinate voting shares held in trusts	(30,740)			(30,740)
Ending balance at Sep. 30, 2019	$ 6,884,103	$ 4,557,855	$ 176,694	$ 1,903,977	$ 245,577

XML

Financial instruments - Narrative (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of nature and extent of risks arising from financial instruments [line items]
Borrowings	$ 2,331,207,000	$ 1,800,893,000
Net unrealized gains (losses) on financial assets at fair value through other comprehensive income, net of accumulated income tax expense of $352 (net of accumulated income tax recovery of $734 as at September 30, 2018)	1,486,000	(2,616,000)
Settlement of derivative financial instruments	554,000	2,430,000
Cash and cash equivalents, funds held for clients, short-term investments and long-term investments	616,428,000	539,697,000
Available credit facility	1,155,369,000	1,295,595,000
Trade receivables	979,728,000	1,126,772,000
Settled cross-currency swap agreements
Disclosure of nature and extent of risks arising from financial instruments [line items]
Notional amount	$ 318,600,000
Interest rate risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Sensitivity analysis for types of market risk, reasonably possible change in risk variable, percent	1.00%
Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Sensitivity analysis for types of market risk, reasonably possible change in risk variable, percent	10.00%
Senior U.S. unsecured notes
Disclosure of nature and extent of risks arising from financial instruments [line items]
Borrowings	$ 332,533,000	$ 491,651,000
Senior U.S. unsecured notes | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Borrowings	634,095,000
Hedges of net investments in European operations | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Notional amount	632,762,000
At fair value | Settled cross-currency swap agreements
Disclosure of nature and extent of risks arising from financial instruments [line items]
Settlement of derivative financial instruments	554,000
At fair value | Senior U.S. unsecured notes
Disclosure of nature and extent of risks arising from financial instruments [line items]
Net unrealized gains (losses) on financial assets at fair value through other comprehensive income, net of accumulated income tax expense of $352 (net of accumulated income tax recovery of $734 as at September 30, 2018)	$ 1,418,000

XML

Financial instruments - Contractual Maturities (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Accounts payable and accrued liabilities	$ 1,108,895	$ 1,134,802
Accrued compensation	642,897	602,245
Borrowings	2,331,207	1,800,893
Clients’ funds obligations	366,796	328,324
Financial liabilities	4,473,019	3,983,436
Accounts payable and accrued liabilities, contractual cash flows	1,108,895	1,134,802
Accrued compensation, contractual cash flows	642,897	602,245
Clients' funds obligations, contractual cash flows	366,796	328,324
Financial liabilities, contractual cash flows	4,687,953	4,135,275
Senior U.S. and euro unsecured notes
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings	1,256,554	1,517,334
Borrowings, contractual cash flows	1,425,138	1,753,402
Unsecured committed revolving credit facility
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings	334,370	194,795
Borrowings, contractual cash flows	378,298	222,331
Unsecured committed term loan credit facility
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings	661,939
Borrowings, contractual cash flows	747,921
Obligations other than finance leases
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings	14,295	30,124
Borrowings, contractual cash flows	14,609	30,794
Obligations under finance leases
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings	30,339	29,909
Borrowings, contractual cash flows	31,245	30,976
Other long-term debt
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings	33,710	28,731
Borrowings, contractual cash flows	34,181	29,155
Cash flow hedges of future revenue
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities	3,682	44,141
Derivative financial liabilities, contractual cash flows	224,440	889,665
Derivative financial assets, contractual cash flows	(228,672)	(902,035)
Cross-currency swaps
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities	19,542	60,705
Derivative financial liabilities, contractual cash flows	1,160,635	1,366,739
Derivative financial assets, contractual cash flows	(1,218,430)	(1,355,968)
Interest rate swaps
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities		12,326
Derivative financial liabilities, contractual cash flows		4,845
Less than one year
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Accounts payable and accrued liabilities, contractual cash flows	1,108,895	1,134,802
Accrued compensation, contractual cash flows	642,897	602,245
Clients' funds obligations, contractual cash flows	366,796	328,324
Financial liabilities, contractual cash flows	2,304,339	2,503,618
Less than one year | Senior U.S. and euro unsecured notes
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	116,613	354,575
Less than one year | Unsecured committed revolving credit facility
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	10,493	6,573
Less than one year | Unsecured committed term loan credit facility
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	19,677
Less than one year | Obligations other than finance leases
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	10,938	19,319
Less than one year | Obligations under finance leases
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	14,534	12,909
Less than one year | Other long-term debt
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	22,719	20,302
Less than one year | Cash flow hedges of future revenue
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows	97,993	359,381
Derivative financial assets, contractual cash flows	(97,250)	(350,963)
Less than one year | Cross-currency swaps
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows	91,857	353,186
Derivative financial assets, contractual cash flows	(101,823)	(338,419)
Less than one year | Interest rate swaps
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows		1,384
Between one and two years
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Accounts payable and accrued liabilities, contractual cash flows	0	0
Accrued compensation, contractual cash flows	0	0
Clients' funds obligations, contractual cash flows	0	0
Financial liabilities, contractual cash flows	352,232	133,471
Between one and two years | Senior U.S. and euro unsecured notes
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	309,780	113,955
Between one and two years | Unsecured committed revolving credit facility
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	10,493	6,591
Between one and two years | Unsecured committed term loan credit facility
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	20,346
Between one and two years | Obligations other than finance leases
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	3,102	9,393
Between one and two years | Obligations under finance leases
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	11,585	10,005
Between one and two years | Other long-term debt
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	5,652	1,613
Between one and two years | Cash flow hedges of future revenue
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows	80,424	302,294
Derivative financial assets, contractual cash flows	(82,216)	(307,598)
Between one and two years | Cross-currency swaps
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows	165,934	162,933
Derivative financial assets, contractual cash flows	(172,868)	(167,099)
Between one and two years | Interest rate swaps
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows		1,384
Between two and five years
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Accounts payable and accrued liabilities, contractual cash flows	0	0
Accrued compensation, contractual cash flows	0	0
Clients' funds obligations, contractual cash flows	0	0
Financial liabilities, contractual cash flows	2,030,791	1,024,332
Between two and five years | Senior U.S. and euro unsecured notes
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	998,745	814,337
Between two and five years | Unsecured committed revolving credit facility
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	357,312	209,167
Between two and five years | Unsecured committed term loan credit facility
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	707,898
Between two and five years | Obligations other than finance leases
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	569	2,082
Between two and five years | Obligations under finance leases
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	5,126	8,062
Between two and five years | Other long-term debt
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	5,219	5,826
Between two and five years | Cash flow hedges of future revenue
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows	46,023	227,990
Derivative financial assets, contractual cash flows	(49,206)	(243,473)
Between two and five years | Cross-currency swaps
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows	902,844	607,662
Derivative financial assets, contractual cash flows	(943,739)	(609,398)
Between two and five years | Interest rate swaps
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows		2,077
Beyond five years
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Accounts payable and accrued liabilities, contractual cash flows	0	0
Accrued compensation, contractual cash flows	0	0
Clients' funds obligations, contractual cash flows	0	0
Financial liabilities, contractual cash flows	591	473,855
Beyond five years | Senior U.S. and euro unsecured notes
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	0	470,535
Beyond five years | Unsecured committed revolving credit facility
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	0	0
Beyond five years | Unsecured committed term loan credit facility
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	0
Beyond five years | Obligations other than finance leases
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	0	0
Beyond five years | Obligations under finance leases
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	0	0
Beyond five years | Other long-term debt
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Borrowings, contractual cash flows	591	1,414
Beyond five years | Cash flow hedges of future revenue
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows	0	0
Derivative financial assets, contractual cash flows	0	0
Beyond five years | Cross-currency swaps
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows	0	242,958
Derivative financial assets, contractual cash flows	$ 0	(241,052)
Beyond five years | Interest rate swaps
Disclosure Of Maturity Analysis For Derivative And Non-Derivative Financial Liabilities [Line Items]
Derivative financial liabilities, contractual cash flows		$ 0

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Summary of significant accounting policies

12 Months Ended

Sep. 30, 2019

Corporate Information And Statement Of IFRS Compliance [Abstract]

Summary of significant accounting policies

Summary of significant accounting policies

BASIS OF CONSOLIDATION

The consolidated financial statements include the accounts of the Company and its subsidiaries. All intercompany transactions and balances have been eliminated on consolidation.

Subsidiaries are entities controlled by the Company. The Company controls an entity when it is exposed or has right to variable returns from its involvement with the entity and has the ability to affect those returns through its power over the relevant activities of the entity. Subsidiaries are fully consolidated from the date of acquisition and continue to be consolidated until the date control over the subsidiaries ceases.

BASIS OF MEASUREMENT

The consolidated financial statements have been prepared on a historical cost basis, except for certain financial assets and liabilities, which have been measured at fair value as described below.

USE OF JUDGEMENTS AND ESTIMATES

The preparation of the consolidated financial statements requires management to make judgements and estimates that affect the reported amounts of assets, liabilities, equity and the accompanying disclosures at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Because the use of judgements and estimates is inherent in the financial reporting process, actual results could differ.

Significant judgements and estimates about the future and other major sources of estimation uncertainty at the end of the reporting period could have a significant risk of causing a material adjustment to the carrying amounts of the following within the next financial year: revenue recognition, deferred tax assets, estimated losses on revenue-generating contracts, goodwill impairment, business combinations, provisions for uncertain tax treatments and litigation and claims.

The judgements, apart from those involving estimations, that have the most significant effect on the amounts recognized in the consolidated financial statements are:

Revenue recognition of multiple deliverable arrangements

Assessing whether the deliverables within an arrangement are separate performance obligations requires judgement by management. A deliverable is identified as a separate performance obligation if the customer benefits from it on its own or together with resources that are readily available to the customer and if it is separately identifiable from the other deliverables in the contract. The Company assesses if the deliverables are separately identifiable in the context of the contract by determining if it is highly interrelated with other deliverables in the contract. If these criteria are not met, the deliverables are accounted for as a combined performance obligation.

3.Summary of significant accounting policies (continued)

USE OF JUDGEMENTS AND ESTIMATES (CONTINUED)

Deferred tax assets

Deferred tax assets are recognized for unused tax losses to the extent that it is probable that taxable income will be available against which the losses can be utilized. Management judgement is required concerning uncertainties that exist with respect to the timing of future taxable income required to recognize a deferred tax asset. The Company recognizes an income tax benefit only when it is probable that the tax benefit will be realized in the future. In making this judgement, the Company assesses forecasts and the availability of future tax planning strategies.

A description of estimates is included in the respective sections within the Notes to the Consolidated Financial Statements.

REVENUE RECOGNITION, WORK IN PROGRESS AND DEFERRED REVENUE

The Company generates revenue through the provision of managed IT and BPS, systems integration and consulting, as well as the sale of software solutions as described in Note 1, Description of business.

For the fiscal year ended September 30, 2019, under IFRS 15, Revenue from Contracts with Customers

The Company provides services and products under arrangements that contain various pricing mechanisms. The Company accounts for a contract or a group of contracts when the following criteria are met: the parties to the contract have approved the contract in which their rights, their obligations and the payment terms have been identified, the contract has commercial substance, and the collectability of the consideration is probable.

A contract modification is a change in the scope or price of an existing revenue-generating customer contract. The Company accounts for a contract modification as a separate contract when the scope of the contract increases because of the addition of promised performance obligations and the price of the contract increases by an amount of consideration that reflects its stand-alone selling prices. When the contract is not accounted for as a separate contract, the Company recognizes an adjustment to revenue on the existing contract on a cumulative catch-up basis as at the date of the contract modification or, if the remaining goods and services are distinct, the Company recognizes the remaining consideration prospectively.

Revenue is recognized when or as the Company satisfies a performance obligation by transferring a promise of good or service to the customer and are measured at the amount of consideration the Company expects to be entitled to receive, including variable consideration, such as, discounts, volume rebates, service-level penalties, and incentives. Variable consideration is estimated using either the expected value method or most likely amount method and is included only to the extent it is highly probable that a significant reversal of cumulative revenue recognized will not occur. In making this judgement, management will mostly consider all information available at the time (historical, current and forecasted), the Company’s knowledge of the client or the industry, the type of services to be delivered and the specific contractual terms of each arrangement.

Revenue from sales of third party vendor's products, such as software licenses, hardware or services is recorded on a gross basis when the Company is a principal to the transaction and is recorded net of costs when the Company is acting as an agent between the client and vendor. To determine whether the Company is a principal or an agent, it evaluates whether control is obtained of the goods or services before they are transferred to the client. Factors generally considered include whether the Company has the primary responsibility for providing the product or service, adds meaningful value to the vendor’s product or service and has discretion establishing the price.

Relative stand-alone selling price

The Company’s arrangements often include a mix of the services and products as described below. If an arrangement involves the provision of multiple performance obligations, the total arrangement value is allocated to each performance obligations based on its relative stand-alone selling price. When estimating the stand-alone selling price of each performance obligations, the Company maximizes the use of observable prices which are established using the Company’s prices for same or similar deliverables. When observable prices are not available, the Company estimates stand-alone selling prices based on its best estimate. The best estimate of the stand-alone selling price is the price at which the Company would normally expect to offer the services or products and is established by considering a number of internal and external factors including, but not limited to, geographies, the Company’s pricing policies, internal costs and margins. Additionally, in certain circumstances, the Company may apply the residual approach when estimating the stand-alone price of software license products, for which the Company has not yet established the price or has not previously sold on a stand-alone basis.

3.Summary of significant accounting policies (continued)

REVENUE RECOGNITION, WORK IN PROGRESS AND DEFERRED REVENUE (CONTINUED)

The appropriate revenue recognition method is applied for each performance obligation as described below.

Managed IT and business process services

Revenue from managed IT and business process services arrangements is generally recognized over time as the services are provided at the contractual billings, which corresponds with the value provided to the client, unless there is a better measure of performance or delivery.

Systems integration and consulting services

Revenue from systems integration and consulting services under time and material arrangements is recognized over time as the services are rendered, and revenue under cost-based arrangements is recognized over time as reimbursable costs are incurred. Contractual billings of such arrangements correspond with the value provided to the client, and therefore revenues are generally recognized when amounts become billable.

Revenue from systems integration and consulting services under fixed-fee arrangements is recognized using the percentage-of-completion method over time, as the Company has no alternative use for the asset created and has an enforceable right to payment for performance completed to date. The Company primarily uses labour costs or labour hours to measure the progress towards completion. This method relies on estimates of total expected labour costs or total expected labour hours to complete the service, which are compared to labour costs or labour hours incurred to date, to arrive at an estimate of the percentage of revenue earned to date. Factors considered in the estimates include: changes in scope of the contracts, delays in reaching milestones, complexities in project delivery, availability and retention of qualified IT professionals and/or the ability of the subcontractors to perform their obligation within agreed upon budget and timeframes. Management regularly reviews underlying estimates of total expected labour costs or hours.

Software licenses

Most of the Company’s software license arrangements include other services such as implementation, customization and maintenance. For these types of arrangements, revenue from a software license, when identified as a performance obligation, is recognized at a point in time upon delivery. Otherwise when the software is significantly customized, integrated or modified, it is combined with the implementation and customization services and is accounted for as described in the systems integration and consulting services section above. Revenue from maintenance services for software licenses sold is recognized straight-line over the term of the maintenance period.

Work in progress and deferred revenue

Amounts recognized as revenue in excess of billings are classified as work in progress. Amounts received in advance of the performance of services or delivery of products are classified as deferred revenue. Work in progress and deferred revenue are presented net on a contract by-contract basis.

CASH AND CASH EQUIVALENTS

Cash and cash equivalents consist of unrestricted cash and short-term investments having a maturity of three months or less from the date of purchase.

SHORT-TERM INVESTMENTS

Short-term investments, comprise generally of term deposits, have remaining maturities over three months, but not more than one year, at the date of purchase.

3.Summary of significant accounting policies (continued)

FUNDS HELD FOR CLIENTS AND CLIENTS’ FUNDS OBLIGATIONS

In connection with the Company’s payroll, tax filing and claims services, the Company collects funds for payment of payroll, taxes and claims, temporarily holds such funds until payment is due, remits the funds to the clients’ employees, appropriate tax authorities or claims holders, files tax returns and handles related regulatory correspondence and amendments. The funds held for clients include cash and long-term bonds. The Company presents the funds held for clients and related obligations separately. Funds held for clients are classified as current assets since, based upon management’s intentions, these funds are held solely for the purpose of satisfying the clients’ funds obligations, which will be repaid within one year of the consolidated balance sheet date. The market fluctuations affect the fair value of the long-term bonds. Due to those fluctuations, funds held for clients might not equal to the clients' funds obligations.

Interest income earned and realized gains and losses on the disposal of bonds are recorded in revenue in the period that the income is earned, as the collecting, holding and remitting of these funds are critical components of providing these services.

PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment (PP&E), including those under finance leases, are recorded at cost and are depreciated over their estimated useful lives using the straight-line method.

Buildings	10 to 40 years
Leasehold improvements	Lesser of the useful life or lease term
Furniture, fixtures and equipment	3 to 20 years
Computer equipment	3 to 5 years

LEASES

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases are classified as operating leases.

Assets held under finance leases are initially recognized in PP&E at an amount equal to the fair value of the leased assets or, if lower, the present value of minimum lease payments at the inception of the lease, and then depreciated over the economic useful life of the asset or lease term, whichever is shorter. The capital element of future lease payments is included in the consolidated balance sheets within long-term debt. Interest is charged to the consolidated statements of earnings so as to achieve a constant rate of interest on the remaining balance of the liability.

Lease payments under operating leases are charged to the consolidated statements of earnings on a straight-line basis over the lease term. Operating lease incentives, typically for premises, are recognized as a reduction in rental expense over the lease term.

CONTRACT COSTS

Contract costs are comprised primarily of transition costs incurred to implement long-term managed IT and business process services contracts and incentives.

Transition costs

Transition costs consist mostly of costs associated with the installation of systems and processes, as well as conversion of the client’s applications to the Company’s platforms incurred after the award of managed IT and business process services contracts. Transition costs are comprised essentially of labour costs, including compensation and related fringe benefits, as well as subcontractor costs.

Incentives

Occasionally, incentives are granted to clients upon the signing of managed IT and business process services contracts. These incentives are granted in the form of cash payments.

3.Summary of significant accounting policies (continued)

CONTRACT COSTS (CONTINUED)

Amortization of contract costs

Contract costs are amortized using the straight-line method over the period services are provided. Amortization of transition costs is included in costs of services, selling and administrative and amortization of incentives is recorded as a reduction of revenue.

Impairment of contract costs

When a contract is not expected to be profitable, the estimated loss is first applied to impair the related capitalized contract costs. The excess of the expected loss over the capitalized contract costs is recorded as onerous revenue-generating contracts in provisions. If at a future date the contract returns to profitability, the previously recognized impairment loss must be reversed. First the estimated losses on revenue-generating contracts must be reversed, and if there is still additional projected profitability then any capitalized contract costs that were impaired must be reversed. The reversal of the impairment loss is limited so that the carrying amount does not exceed its recoverable amount, nor exceed the carrying amount that would have been determined, net of amortization, had no impairment loss been recognized for the contract costs in prior years.

INTANGIBLE ASSETS

Intangible assets consist mainly of internal-use software, business solutions, software licenses and client relationships. Internal-use software, business solutions and software licenses are recorded at cost. Internal-use software developed internally is capitalized when it meets specific capitalization criteria related to technical and financial feasibility and when the Company demonstrates its ability and intention to use it. Business solutions developed internally and marketed are capitalized when they meet specific capitalization criteria related to technical, market and financial feasibility. Internal-use software, business solutions, software licenses and client relationships acquired through business combinations are initially recorded at their fair value based on the present value of expected future cash flows, which involves estimates, such as the forecasting of future cash flows and discount rates.

Amortization of intangible assets

The Company amortizes its intangible assets using the straight-line method over their estimated useful lives.

Internal-use software	2 to 7 years
Business solutions	2 to 10 years
Software licenses	3 to 8 years
Client relationships	2 to 10 years

IMPAIRMENT OF PP&E, INTANGIBLE ASSETS AND GOODWILL

Timing of impairment testing

The carrying values of PP&E, intangible assets and goodwill are reviewed for impairment when events or changes in circumstances indicate that the carrying value may be impaired. The Company assesses at each reporting date whether any such events or changes in circumstances exist. The carrying values of PP&E and intangible assets not available for use are tested for impairment annually as at September 30. Goodwill is tested for impairment annually during the fourth quarter of each fiscal year.

3.Summary of significant accounting policies (continued)

IMPAIRMENT OF PP&E, INTANGIBLE ASSETS AND GOODWILL (CONTINUED)

Impairment testing

If any indication of impairment exists or when annual impairment testing for an asset is required, the Company estimates the recoverable amount of the asset or cash-generating unit (CGU) to which the asset relates to determine the extent of any impairment loss. The recoverable amount is the higher of an asset’s or CGU’s fair value less costs of disposal and its value in use (VIU) to the Company. The Company mainly uses the VIU. In assessing the VIU, estimated future cash flows are discounted to their present value using a discount rate that reflects current market assessments of the time value of money and the risks specific to the asset or CGU. In determining fair value less costs of disposal, recent market transactions are taken into account, if available. If the recoverable amount of an asset or a CGU is estimated to be less than its carrying amount, the carrying amount is reduced to its recoverable amount. An impairment loss is recognized immediately in the consolidated statements of earnings.

Goodwill acquired through business combinations is allocated to the CGU or group of CGUs that are expected to benefit from acquired work force and synergies of the related business combination. The group of CGUs that benefit from the acquired work force and synergies correspond to the Company’s operating segments. For goodwill impairment testing purposes, the group of CGUs that represents the lowest level within the Company at which management monitors goodwill is the operating segment level.

The recoverable amount of each operating segment has been determined based on the VIU calculation which includes estimates about their future financial performance based on cash flows approved by management covering a period of five years. Key assumptions used in the VIU calculations are the discount rate applied and the long-term growth rate of net operating cash flows. In determining these assumptions, management has taken into consideration the current economic environment and its resulting impact on expected growth and discount rates. The cash flow projections reflect management’s expectations of the operating segment's operating performance and growth prospects in the operating segment’s market. The discount rate applied to an operating segment is the weighted average cost of capital (WACC). Management considers factors such as country risk premium, risk-free rate, size premium and cost of debt to derive the WACC. Impairment losses relating to goodwill cannot be reversed in future periods.

For impaired assets, other than goodwill, an assessment is made at each reporting date as to whether there is any indication that previously recognized impairment losses may no longer exist or may have decreased. If such indication exists, the Company estimates the recoverable amount of the asset. A previously recognized impairment loss is reversed only if there has been a change in the assumptions used to determine the recoverable amount of the asset since the last impairment loss was recognized. The reversal is limited so that the carrying amount of the asset does not exceed its recoverable amount, nor exceed the carrying amount that would have been determined, net of amortization, had no impairment loss been recognized for the asset in prior years. Such reversal is recognized in the consolidated statements of earnings.

LONG-TERM FINANCIAL ASSETS

Long-term investments presented in long-term financial assets are comprised of bonds which are presented as long-term based on management’s intentions.

BUSINESS COMBINATIONS

The Company accounts for its business combinations using the acquisition method. Under this method, the consideration transferred is measured at fair value. Acquisition-related and integration costs associated with the business combination are expensed as incurred or when a present legal or constructive obligation exists. The Company recognizes goodwill as the excess of the cost of the acquisition over the net identifiable tangible and intangible assets acquired and liabilities assumed at their acquisition-date fair values. The goodwill recognized is composed of the future economic value associated to acquired work force and synergies with the Company’s operations which are primarily due to reduction of costs and new business opportunities. Management makes assumptions when determining the acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed which involve estimates, such as the forecasting of future cash flows, discount rates, and the useful lives of the assets acquired. Subsequent changes in fair values are adjusted against the cost of acquisition if they qualify as measurement period adjustments. The measurement period is the period between the date of acquisition and the date where all significant information necessary to determine the fair values is available, not to exceed 12 months. All other subsequent changes in estimate are recognized in the consolidated statements of earnings.

3.Summary of significant accounting policies (continued)

EARNINGS PER SHARE

Basic earnings per share is based on the weighted average number of shares outstanding during the period. Diluted earnings per share is determined using the treasury stock method to evaluate the dilutive effect of stock options and performance share units (PSUs).

RESEARCH AND SOFTWARE DEVELOPMENT COSTS

Research costs are charged to earnings in the period in which they are incurred, net of related tax credits. Software development costs related to internal-use software and business solutions are charged to earnings in the year they are incurred, net of related tax credits, unless they meet specific capitalization criteria related to technical, market and financial feasibility as described in the Intangible assets section above.

TAX CREDITS

The Company follows the income approach to account for research and development (R&D) and other tax credits, whereby investment tax credits are recorded when there is a reasonable assurance that the assistance will be received and that the Company will comply with all relevant conditions. Under this method, tax credits related to operating expenditures are recorded as a reduction of the related expenses and recognized in the period in which the related expenditures are charged to earnings. Tax credits related to capital expenditures are recorded as a reduction of the cost of the related assets. The tax credits recorded are based on management's best estimates of amounts expected to be received and are subject to audit by the taxation authorities.

INCOME TAXES

Income taxes are accounted for using the liability method of accounting. 

Current income taxes are recognized with respect to the amounts expected to be paid or recovered under the tax rates and laws that have been enacted or substantively enacted at the balance sheets date.

Deferred tax assets and liabilities are determined based on deductible or taxable temporary differences between the amounts reported for consolidated financial statement purposes and tax values of the assets and liabilities using enacted or substantively enacted tax rates that will be in effect for the year in which the differences are expected to be recovered or settled. Deferred tax assets and liabilities are recognized in earnings, in other comprehensive income or in equity based on the classification of the item to which they relate.

Deferred tax assets are recognized for unused tax losses to the extent that it is probable that taxable profit will be available against which the losses can be utilized. Once this assessment is made, the Company considers the analysis of forecasts and future tax planning strategies. Estimates of taxable profit are made based on the forecast by jurisdiction on an undiscounted basis. In addition, management considers factors such as substantively enacted tax rates, the history of the taxable profits and availability of tax strategies.

The Company is subject to taxation in numerous jurisdictions and there are transactions and calculations for which the ultimate tax determination is uncertain. When a tax position is uncertain, the Company recognizes an income tax asset or reduces an income tax liability only when it is probable that the tax asset will be realized in the future or that the income tax liability is no longer probable. The provision for uncertain tax positions is made using the best estimate of the amount expected to be paid based on qualitative assessment of all relevant factors such as experience of previous tax audits or interpretations of tax regulations.

PROVISIONS

Provisions are recognized when the Company has a present legal or constructive obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. The Company’s provisions consist of liabilities for leases of vacated premises, litigation and claims provisions arising in the ordinary course of business, decommissioning liabilities for operating leases of office buildings and onerous revenue-generating contracts. The Company also records restructuring provisions for termination of employment costs related to its productivity improvement initiatives and to the integration of its business acquisitions.

The amount recognized as a provision is the best estimate of the consideration required to settle the present obligation at the end of the reporting period, taking into account the risks and uncertainties surrounding the obligation. Provisions are discounted using a current pre-tax rate when the impact of the time value of money is material. The increase in the provisions due to the passage of time is recognized as finance costs.

3.Summary of significant accounting policies (continued)

PROVISIONS (CONTINUED)

The Company accrues provisions for onerous leases which consist of estimated costs associated with vacated premises. The provisions reflect the present value of lease payments in excess of the expected sublease proceeds on the remaining term of the lease.

The accrued litigation and legal claims provisions are based on historical experience, current trends and other assumptions that are believed to be reasonable under the circumstances. Estimates include the period in which the underlying cause of the claim occurred and the degree of probability of an unfavourable outcome.

Decommissioning liabilities pertain to operating leases of buildings where certain arrangements require premises to be returned to their original state at the end of the lease term. The provision is determined using the present value of the estimated future cash outflows.

Provisions for onerous revenue-generating contracts are recorded when unavoidable costs of fulfilling the contract exceed the estimated total revenue from the contract. Management regularly reviews arrangement profitability and the underlying estimates.

Restructuring provisions are recognized when a detailed formal plan identifies the business or part of the business concerned, the location and number of employees affected, a detailed estimate of the associated costs, appropriate timelines and has been communicated to those affected by it.

TRANSLATION OF FOREIGN CURRENCIES

The Company’s consolidated financial statements are presented in Canadian dollars, which is also the parent company’s functional currency. Each entity in the Company determines its own functional currency and items included in the financial statements of each entity are measured using that functional currency. Functional currency is the currency of the primary economic environment in which the entity operates.

Foreign currency transactions and balances

Revenue, expenses and non-monetary assets and liabilities denominated in foreign currencies are recorded at the rate of exchange prevailing at the transaction date. Monetary assets and liabilities denominated in foreign currencies are translated at exchange rates prevailing at the balance sheets date. Unrealized and realized translation gains and losses are reflected in the consolidated statements of earnings.

Foreign operations

For foreign operations that have functional currencies different from the Company, assets and liabilities denominated in a foreign currency are translated at exchange rates in effect at the balance sheets date. Revenue and expenses are translated at average exchange rates prevailing during the period. Resulting unrealized gains or losses on translating financial statements of foreign operations are reported in other comprehensive income.

For foreign operations with the same functional currency as the Company, monetary assets and liabilities are translated at the exchange rates in effect at the balance sheets date and non-monetary assets and liabilities are translated at historical exchange rates. Revenue and expenses are translated at average exchange rates during the period. Translation exchange gains or losses of such operations are reflected in the consolidated statements of earnings.

3.Summary of significant accounting policies (continued)

SHARE-BASED PAYMENTS

Equity-settled plans

The Company operates equity-settled stock option and PSU plans under which the Company receives services from employees, officers and directors as consideration for equity instruments.

The fair value of those share-based payments is established on the grant date using the Black-Scholes option pricing model for the stock options and the closing price of Class A subordinate voting shares of the Company on the Toronto Stock Exchange (TSX) for the PSUs. The number of stock options and PSUs expected to vest are estimated on the grant date and subsequently revised on each reporting date. For stock options, the estimation of fair value requires making assumptions for the most appropriate inputs to the valuation model including the expected life of the option and expected stock price volatility. The fair value of share-based payments, adjusted for expectations related to performance conditions and forfeitures, are recognized as share-based payment costs over the vesting period in earnings with a corresponding credit to contributed surplus on a graded-vesting basis if they vest annually or on a straight-line basis if they vest at the end of the vesting period.

When stock options are exercised, any consideration paid is credited to capital stock and the recorded fair value of the stock options is removed from contributed surplus and credited to capital stock. When PSUs are exercised, the recorded fair value of PSUs is removed from contributed surplus and credited to capital stock.

Share purchase plan

The Company operates a share purchase plan for eligible employees. Under this plan, the Company matches the contributions made by employees up to a maximum percentage of the employee's salary. The Company's contributions to the plan are recognized in salaries and other member costs within costs of services, selling and administrative.

Cash-settled deferred share units

The Company operates a deferred share unit (DSU) plan to compensate the external members of the Board of Directors. The expense is recognized within costs of services, selling and administrative for each DSU granted equal to the closing price of Class A subordinate voting shares of the Company on the TSX at the date on which DSUs are awarded and a corresponding liability is recorded in accrued compensation. After the grant date, the DSU liability is remeasured for subsequent changes in the fair value of the Company's shares.

FINANCIAL INSTRUMENTS

For the fiscal year ended September 30, 2019, under IFRS 9, Financial Instruments

All financial instruments are initially measured at their fair value and are subsequently classified either at amortized cost, at fair value through earnings (FVTE) or at fair value through other comprehensive income (FVOCI). Financial assets are classified based on the Company’s management model of such instruments and their contractual cash flows they generate. Financial liabilities are classified and measured at amortized cost, unless they are held for trading and classified as FVTE.

The Company has made the following classifications:

FVTE

Cash and cash equivalents, derivative financial instruments and deferred compensation plan assets within long-term financial assets are measured at fair value at the end of each reporting period and the resulting gains or losses are recorded in the consolidated statements of earnings.

Amortized Cost

Trade accounts receivable, cash included in funds held for clients, long-term receivables within long-term financial assets, accounts payable and accrued liabilities, accrued compensation, long-term debt and clients’ funds obligations are measured at amortized cost using the effective interest method. Financial assets classified at amortized cost are subject to impairment. For trade accounts receivable and long-term receivables, as well for work in progress, the Company applies the simplified approach to measure expected credit losses, which requires lifetime expected loss allowance to be recorded upon initial recognition of the financial assets.

3.Summary of significant accounting policies (continued)

FINANCIAL INSTRUMENTS (CONTINUED)

FVOCI

Long-term bonds included in funds held for clients and in long-term investments within long-term financial assets are measured at fair value through other comprehensive income and are subject to impairment for which the Company uses the low credit risk exemption.

The unrealized gains and losses, net of applicable income taxes, are recorded in other comprehensive income. Interest income measured using the effective interest method and realized gains and losses on derecognition are recorded in the consolidated statements of earnings.

Transaction costs are comprised primarily of legal, accounting and other costs directly attributable to the issuance of the respective financial assets and liabilities. Transaction costs are capitalized to the cost of financial assets and liabilities classified as other than FVTE.

Financial assets are derecognized if the contractual rights to the cash flows from the financial asset expire or the asset is transferred and the transfer qualifies for derecognition as substantially all the risks and rewards of ownership of the financial asset have been transferred.

Fair value hierarchy

Fair value measurements recognized on the balance sheets are classified in accordance with the following levels:

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: inputs other than quoted prices included in Level 1, but that are observable for the asset or liability, either directly or indirectly; and

Level 3: inputs for the asset or liability that are not based on observable market data.

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

The Company enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign currency exchange risks.

Derivative financial instruments are initially recognized at fair value at the date the derivative contracts are entered into and are subsequently remeasured to their fair value at the end of each reporting date. The resulting gain or loss is recognized in the consolidated statements of earnings, unless the derivative is designated and is effective as a hedging instrument, in which event the timing of the recognition in the consolidated statements of earnings depends on the nature of the hedge relationship. The cash flows of the hedging instruments are classified in the same manner as the cash flows of the item being hedged.

At the inception of a hedge relationship, the Company formally designates and documents the hedge relationship to which the Company wishes to apply hedge accounting and the risk management's objective and strategy for undertaking the hedge. The documentation includes the identification of the nature of the risk being hedged, the economic relationship between the hedged item and the hedging instruments which should not be dominated by credit risk, the hedge ratio consistent with the risk management strategy pursued and how the Company will assess the effectiveness of the hedging relationship on an ongoing basis.

Management evaluates hedge effectiveness at inception of the hedge instrument and quarterly thereafter generally based on a managed hedge ratio of 1:1. Hedge effectiveness is measured prospectively as the extent to which changes in the fair value or cash flows of the derivative offsets the changes in the fair value or cash flows of the underlying hedged instrument or risk when there is a significant mismatch between the terms of the hedging instrument and the hedged item. Any meaningful imbalance is considered ineffectiveness in the hedge and accounted for accordingly in the consolidated statements of earnings.

Hedges of net investments in foreign operations

The Company uses cross-currency swaps and foreign currency denominated long-term debt to hedge portions of the Company’s net investments in its U.S. and European operations. Foreign exchange translation gains or losses on the net investments and the effective portions of gains or losses on instruments hedging the net investments are recorded in other comprehensive income. Gains or losses relating to the ineffective portion are recognized in consolidated statements of earnings. When the hedged net investment is disposed of, the relevant amount in other comprehensive income is transferred to earnings as part of the gain or loss on disposal.

3.Summary of significant accounting policies (continued)

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS (CONTINUED)

Cash flow hedges of future revenue and long-term debt

The majority of the Company’s revenue and costs are denominated in a currency other than the Canadian dollar. The risk of foreign exchange fluctuations impacting the results is substantially mitigated by matching the Company’s costs with revenue denominated in the same currency. In certain cases where there is a substantial imbalance for a specific currency, the Company enters into foreign currency forward contracts to hedge the variability in the foreign currency exchange rates.

The Company also uses interest rate and cross-currency swaps to hedge either the cash flow exposure or the foreign exchange exposure of the long-term debt.

The effective portion of the change in fair value of the derivative financial instruments is recognized in other comprehensive income and the ineffective portion, if any, in the consolidated statements of earnings. The effective portion of the change in fair value of the derivatives is reclassified out of other comprehensive income into the consolidated statements of earnings when the hedged item is recognized in the consolidated statements of earnings.

Fair value hedges of Senior U.S. unsecured notes

The Company entered into interest rate swaps to hedge the fair value exposure of the issued fixed rate Senior U.S. unsecured notes. Under the interest rate swaps, the Company receives a fixed rate of interest and pays interest at a variable rate on the notional amount.

The changes in the fair value of the interest rate swaps are recognized in the consolidated statements of earnings as finance costs. The changes in the fair value of the hedged items attributable to the risk hedged is recorded as part of the carrying value of the Senior U.S. unsecured notes and are also recognized in the consolidated statements of earnings as finance costs. If the hedged items are derecognized, the unamortized fair value is recognized immediately in the consolidated statements of earnings.

Cost of hedging

Company may elect to account for forward element of forward contracts or foreign currency basis spread as costs of hedging. In such cases, the deferred costs of hedging, net of applicable income taxes, are recognized as a separate component of the accumulated other comprehensive income and reclassified in the consolidated statements of earnings when the hedged item is recognized.

EMPLOYEE BENEFITS

The Company operates both defined benefit and defined contribution post-employment benefit plans.

The cost of defined contribution plans is charged to the consolidated statements of earnings on the basis of contributions payable by the Company during the year.

For defined benefit plans, the defined benefit obligations are calculated by independent actuaries using the projected unit credit method. The retirement benefits obligations in the consolidated balance sheets represent the present value of the defined benefit obligations as reduced by the fair value of plan assets. The retirement benefits assets are recognized to the extent that the Company can benefit from refunds or a reduction in future contributions. Retirement benefits plans that are funded by the payment of insurance premiums are treated as defined contribution plans unless the Company has an obligation either to pay the benefits directly when they fall due or to pay further amounts if assets accumulated with the insurer do not cover all future employee benefits. In such circumstances, the plan is treated as a defined benefit plan.

Insurance policies are treated as plan assets of a defined benefit plan if the proceeds of the policy:

- Can only be used to fund employee benefits;

- Are not available to the Company’s creditors; and

- Either cannot be paid to the Company unless the proceeds represent surplus assets not needed to meet all the benefit obligations or are a reimbursement for benefits already paid by the Company.

Insurance policies that do not meet the above criteria are treated as non-current investments and are held at fair value as long-term financial assets in the consolidated balance sheets.

3.Summary of significant accounting policies (continued)

EMPLOYEE BENEFITS (CONTINUED)

The actuarial valuations used to determine the cost of defined benefit pension plans and their present value involve making assumptions about discount rates, future salary and pension increases, inflation rates and mortality. Any changes in these assumptions will impact the carrying amount of pension obligations. In determining the appropriate discount rate, management considers the interest rates of high quality corporate bonds that are denominated in the currency in which the benefits will be paid, and that have terms to maturity approximating the terms of the related pension liability.

The current service cost is recognized in the consolidated statements of earnings under costs of services, selling and administrative. The net interest cost calculated by applying the discount rate to the net defined benefit liabilities or assets is recognized as net finance cost or income. When the benefits of a plan are changed or when a plan is curtailed, the resulting change in benefits that relates to past services or the gains or losses on curtailment is recognized immediately in the consolidated statements of earnings. The gains or losses on the settlement of a defined benefit plan are recognized when the settlement occurs.

Remeasurements on defined benefit plans include actuarial gains and losses, changes in the effect of the asset ceiling and the return on plan assets, excluding the amount included in net interest on the net defined liabilities or assets. Remeasurements are charged or credited to other comprehensive income in the period in which they arise.

ADOPTION OF ACCOUNTING STANDARDS

The following standards have been adopted by the Company on October 1, 2018:

IFRS 15 - Revenue from Contracts with Customers

In May 2014, the IASB issued IFRS 15, Revenue from Contracts with Customers, to specify how and when to recognize revenue as well as requiring the provision of more informative and relevant disclosures. The standard supersedes IAS 18, Revenue, IAS 11, Construction Contracts, and other revenue related interpretations.

IFRS 15 was adopted by the Company using the modified retrospective method, with no restatement of comparative figures. The Company's policies applicable prior to October 1, 2018 are described below. The main changes to these accounting policies are as follows:

– Initial implementation activities of managed IT and business process services arrangements, previously not considered as a separately identifiable component, could be in some cases identified as a separate performance obligation if they meet the criteria of being distinct under IFRS 15 resulting in acceleration of revenue recognition and related contract costs.

– Previously, when a software license had value to the client on a stand-alone basis and was identified as a separately identifiable component, revenue from the software license was recognized upon delivery. Under IFRS 15, when the arrangement involves significant customization services, revenue from a software license is now combined with the services resulting in deferral of revenue recognition.

– The Company changed its presentation of work in progress and deferred revenue which are now presented net on a contract by-contract basis separately from accounts receivable and no longer for each project as it was previously the case for systems integration and consulting services arrangements.

– IFRS 15 indicates that IAS 37, Provisions, Contingent Liabilities and Contingent Assets, should now be applied to estimated losses on revenue-generating contracts. Therefore, related amounts previously classified as accounts payable and accrued liabilities and other long-term liabilities are now classified as current and non-current provisions.

– IFRS 15 requires additional disclosures such as information on disaggregation of revenue from contracts with customers by geography, service type and major clients and on remaining performance obligations, which are respectively provided in Note 27, Segmented Information and Note 21, Remaining performance obligations.

The adoption of IFRS 15 did not have a material impact on the Company’s consolidated financial statements.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 15 - Revenue from Contracts with Customers (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 18, Revenue and IAS 11, Construction Contracts

The Company provides services and products under arrangements that contain various pricing mechanisms. The Company recognizes revenue when the following criteria are met: there is clear evidence that an arrangement exists, the amount of revenue and related costs can be measured reliably, it is probable that future economic benefits will flow to the Company, the stage of completion can be measured reliably where services are delivered and the significant risks and rewards of ownership, including effective control, are transferred to clients where products are sold. Revenue is measured at the fair value of the consideration received or receivable net of discounts, volume rebates and sales related taxes.

Some of the Company’s arrangements may include client acceptance clauses. Each clause is analyzed to determine whether the earnings process is complete when the service is performed. Formal client sign-off is not always necessary to recognize revenue provided that the Company objectively demonstrates that the criteria specified in the acceptance provisions are satisfied. Some of the criteria reviewed include historical experience with similar types of arrangements, whether the acceptance provisions are specific to the client or are included in all arrangements, the length of the acceptance term and historical experience with the specific client.

Revenue from sales of third party vendor's products, such as software licenses, hardware or services is recorded on a gross basis when the Company is a principal to the transaction and is recorded net of costs when the Company is acting as an agent between the client and vendor. Factors generally considered to determine whether the Company is a principal or an agent include if the Company has the primary responsibility for providing the product or service, adds meaningful value to the vendor’s product or service, has discretion in supplier selection and assumes credit risks.

Revenue recognition of multiple component arrangements

Assessing whether the deliverables within an arrangement are separately identifiable components requires judgement by management. A component is considered as separately identifiable if it has value to the client on a stand-alone basis. The Company first reviews the contract clauses to evaluate if the deliverable is accepted separately by the client. Then, the Company assesses if the deliverable could have been provided by another vendor and if it would have been possible for the client to decide to not purchase the deliverable.

Relative selling price

The Company’s arrangements often include a mix of the services and products as described below. If an arrangement involves the provision of multiple components, the total arrangement value is allocated to each separately identifiable component based on its relative selling price. When estimating the selling price of each component, the Company maximizes the use of observable prices which are established using the Company’s prices for same or similar components. When observable prices are not available, the Company estimates selling prices based on its best estimate. The best estimate of the selling price is the price at which the Company would normally expect to offer the services or products and is established by considering a number of internal and external factors including, but not limited to, geographies, the Company’s pricing policies, internal costs and margins. The appropriate revenue recognition method is applied for each separately identifiable component as described below.

Managed IT and BPS

Revenue from managed IT and BPS arrangements is generally recognized as the services are provided at the contractually stated price, unless there is a better measure of performance or delivery.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 15 - Revenue from Contracts with Customers (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 18, Revenue and IAS 11, Construction Contracts (continued)

Systems integration and consulting services

Revenue from systems integration and consulting services under time and material arrangements is recognized as the services are rendered, and revenue under cost-based arrangements is recognized as reimbursable costs are incurred.

Revenue from systems integration and consulting services under fixed-fee arrangements where the outcome of the arrangements can be estimated reliably is recognized using the percentage-of-completion method over the service period. The Company primarily uses labour costs or labour hours to measure the progress towards completion. This method relies on estimates of total expected labour costs or total expected labour hours to complete the service, which are compared to labour costs or labour hours incurred to date, to arrive at an estimate of the percentage of revenue earned to date. Management regularly reviews underlying estimates of total expected labour costs or hours. If the outcome of an arrangement cannot be estimated reliably, revenue is recognized to the extent of arrangement costs incurred if it is probable that such costs will be recoverable.

Revenue from benefits-funded arrangements is recognized only to the extent that it is probable that the stream associated with the transaction will generate sufficient amounts to fund the value on which revenue recognition is based.

Software licenses

Most of the Company’s software license arrangements include other services such as implementation, customization and maintenance. For these types of arrangements, revenue from a software license is recognized upon delivery if it has been identified as a separately identifiable component. Otherwise, it is combined with the implementation and customization services and is accounted for as described in the Systems integration and consulting services section above. Revenue from maintenance services for software licenses sold is recognized ratably over the term of the maintenance period.

Work in progress and deferred revenue

Amounts recognized as revenue in excess of billings are classified as work in progress. Amounts received in advance of the performance of services or delivery of products are classified as deferred revenue.

Estimated losses on revenue-generating contracts

Estimated losses on revenue-generating contracts may occur due to additional costs which were not foreseen at inception of the contract. Contract losses are measured at the amount by which the estimated total costs exceed the estimated total revenue from the contract. The estimated losses on revenue-generating contracts are recognized in the period when it is determined that a loss is probable. The expected loss is first applied to impair the related capitalized contract costs with the excess recorded in accounts payable and accrued liabilities and in other long-term liabilities. Management regularly reviews arrangement profitability and the underlying estimates.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments

In July 2014, the IASB amended IFRS 9, Financial Instruments, to replace IAS 39, Financial Instruments: Recognition and Measurement.

IFRS 9 was adopted retrospectively by the Company, with no restatement of comparative figures. The Company's policies applicable prior to October 1, 2018 are described below. The main changes to these accounting policies are as follows:

– The standard simplifies the classification of financial assets, while carrying forward most of the requirements of IAS 39. The Company's financial assets previously classified as loans and receivables are now classified at amortized cost and continue to be measured as such. Financial assets previously classified as available-for-sale are now classified at fair value through other comprehensive income and continue to be measured as such. Other financial assets and derivatives that do not qualify for hedge accounting are still classified and measured at fair value through earnings. Financial liabilities previously classified as other liabilities are now classified at amortized cost and continue to be measured as such.

– The standard introduces a new impairment model which applies to the Company’s trade accounts receivable, work in progress, long-term receivables and long-term bonds. The Company is not subject to any significant credit risk, given its large and diversified client base and its risk mitigation strategy to invest in high credit quality corporate and government bonds with a credit rating of A or higher. The Company has applied the simplified approach on its accounts receivable, work in progress and long-term receivables and used the low credit risk exemption on its long-term bonds.

– Finally, IFRS 9 introduces a new hedge accounting model that is more closely aligned with risk-management activities. The Company had applied the new hedge accounting model and the existing hedge relationships continue to qualify for hedge accounting under this new model. The Company had elected to account for the forward element of the cross-currency swaps as costs of hedging.

– The additional annual disclosures are provided in Note 30, Financial instruments.

The adoption of IFRS 9 did not have a material impact on the Company’s consolidated financial statements.

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement

All financial instruments are initially measured at their fair value. Subsequently, financial assets classified as loans and receivables and financial liabilities classified as other liabilities are measured at their amortized cost using the effective interest rate method.

Financial assets and liabilities classified as fair value through earnings (FVTE) and classified as available-for-sale are measured subsequently at their fair value.

Financial instruments may be designated on initial recognition as FVTE if any of the following criteria are met: i) the financial instrument contains one or more embedded derivatives that otherwise would have to be accounted for separately; ii) the designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise from measuring the financial asset or liability or recognizing the gains and losses on them on a different basis; or iii) the financial asset and financial liability are part of a group of financial assets or liabilities that is managed and its performance evaluated on a fair value basis, in accordance with a documented risk management or investment strategy. Gains and losses related to periodic revaluations of financial assets and liabilities designated as FVTE are recorded in the consolidated statements of earnings.

The unrealized gains and losses, net of applicable income taxes, on available-for-sale assets are reported in other comprehensive income. Interest income earned and realized gains and losses on the sale of available-for-sale assets are recorded in the consolidated statements of earnings.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement (continued)

Transaction costs are comprised primarily of legal, accounting and other costs directly attributable to the issuance of the respective financial assets and liabilities. Transaction costs are capitalized to the cost of financial assets and liabilities classified as other than FVTE.

Financial assets are derecognized if the contractual rights to the cash flows from the financial asset expire or the asset is transferred and the transfer qualifies for derecognition. The transfer qualifies for derecognition if substantially all the risks and rewards of ownership of the financial asset are transferred.

The Company has made the following classifications:

FVTE

Cash and cash equivalents and derivative financial instruments unless they qualify for hedge accounting. In addition, deferred compensation plan assets within long-term financial assets were designated by management as FVTE upon initial recognition as this reflected management’s investment strategy.

Loans and receivables

Trade accounts receivable, cash included in funds held for clients and long-term receivables within long-term financial assets.

Available-for-sale

Long-term bonds included in funds held for clients and in long-term investments within long-term financial assets.

Other liabilities

Accounts payable and accrued liabilities, accrued compensation, long-term debt and clients’ funds obligations.

Fair value hierarchy

Fair value measurements recognized in the balance sheets are categorized in accordance with the following levels:

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: inputs other than quoted prices included in Level 1, but that are observable for the asset or liability, either directly or indirectly; and

Level 3: inputs for the asset or liability that are not based on observable market data.

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

The Company enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign currency exchange risks.

Derivative financial instruments are initially recognized at fair value at the date the derivative contracts are entered into and are subsequently remeasured to their fair value at the end of each reporting date. The resulting gain or loss is recognized in the consolidated statements of earnings, unless the derivative is designated and is effective as a hedging instrument, in which event the timing of the recognition in the consolidated statements of earnings depends on the nature of the hedge relationship.

At the inception of a hedge relationship, the Company formally designates and documents the hedge relationship to which the Company wishes to apply hedge accounting and the risk management's objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the risk being hedged and how the Company will assess the effectiveness of changes in the hedging instrument’s fair value in offsetting the exposure to changes in the hedged item’s fair value or cash flows attributable to the hedged risk. Such hedges are expected to be highly effective in achieving offsetting changes in fair value or cash flows and are assessed on an ongoing basis to determine that they actually have been highly effective throughout the financial reporting periods for which they were designated.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement (continued)

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS (continued)

The cash flows of the hedging transactions are classified in the same manner as the cash flows of the position being hedged.

Derivative financial instruments used as hedging items are recorded at fair value in the consolidated balance sheets under current derivative financial instruments, long-term financial assets or long-term derivative financial instruments. Valuation models, such as discounted cash flow analyses using observable market inputs, are utilized to determine the fair values of the derivative financial instruments.

Hedges of net investments in foreign operations

The Company uses cross-currency swaps and foreign currency denominated long-term debt to hedge portions of the Company’s net investments in its U.S. and European operations. Foreign exchange translation gains or losses on the net investments and the effective portions of gains or losses on instruments hedging the net investments are recorded in other comprehensive income. To the extent that the hedge is ineffective, such differences are recognized in consolidated statements of earnings. When the hedged net investment is disposed of, the relevant amount in other comprehensive income is transferred to earnings as part of the gain or loss on disposal.

Cash flow hedges of future revenue and long-term debt

The majority of the Company’s revenue and costs are denominated in currency other than the Canadian dollar. The risk of foreign exchange fluctuations impacting the results is substantially mitigated by matching the Company’s costs with revenue denominated in the same currency. In certain cases where there is a substantial imbalance for a specific currency, the Company enters into foreign currency forward contracts to hedge the variability in the foreign currency exchange rates.

The Company also uses interest rate and cross-currency swaps to hedge either the cash flow exposure or the foreign exchange exposure of the long-term debt.

These derivatives are documented as cash flow hedges and no component of the derivative contracts’ fair value are excluded from the assessment and measurement of hedge effectiveness. The effective portion of the change in fair value of the derivative financial instruments is recognized in other comprehensive income and the ineffective portion, if any, in the consolidated statements of earnings. The effective portion of the change in fair value of the derivatives is reclassified out of other comprehensive income into the consolidated statements of earnings when the hedged element is recognized in the consolidated statements of earnings.

Fair value hedges of Senior U.S. unsecured notes

The Company entered into interest rate swaps to hedge the fair value exposure of the issued fixed rate Senior U.S. unsecured notes. Under the interest rate swaps, the Company receives a fixed rate of interest and pays interest at a variable rate on the notional amount.

The changes in the fair value of the interest rate swaps are recognized in the consolidated statements of earnings as finance costs. The changes in the fair value of the hedged items attributable to the risk hedged is recorded as part of the carrying value of the Senior U.S. unsecured notes and are also recognized in the consolidated statements of earnings as finance costs. If the hedged items are derecognized, the unamortized fair value is recognized immediately in the consolidated statements of earnings.

3.Summary of significant accounting policies (continued)

FUTURE ACCOUNTING STANDARD CHANGES

The following standards have been issued but are not yet effective as of September 30, 2019.

IFRS 16 - Leases

In January 2016, the IASB issued IFRS 16, Leases, to set out the principles for the recognition, measurement, presentation and disclosure of leases for both parties to a lease agreement. The standard supersedes IAS 17, Leases, and other leases related interpretations, eliminates the lessee's classification of leases as either operating leases or finance leases and introduces a single lessee accounting model. The standard is effective since October 1, 2019 for the Company. The standard permits two possible transition methods for its application: i) retrospectively to each prior reporting period presented or ii) retrospectively with the cumulative effect of initially applying the standard recognized on the date of the initial application (modified retrospective method). The Company adopted IFRS 16 using the modified retrospective method, with no restatement of comparative figures. The Company made use of practical expedients available on transition including the definition of a lease, the use of hindsight in determining the lease term, applying a single incremental borrowing rate to a portfolio of leases with similar characteristics and adjusting the right-of-use assets for any onerous lease provisions as an alternative to an impairment review.

In preparation for the conversion to IFRS 16, the Company has developed a detailed conversion plan consisting of three phases: 1) awareness and assessment, 2) design and 3) implementation. As part of the first phase, the Company has established a steering committee responsible for monitoring the progress and approving recommendations from the project team. The steering committee meets regularly and quarterly updates are provided to the Audit and Risk Management Committee. The Company is progressing toward the completion of the third phase of the conversion plan.

The following table shows the expected impact of the adoption of IFRS 16 on the Company’s consolidated balance sheet as of October 1, 2019:

	Balance sheet as at September 30, 2019	IFRS 16 adoption		Expected balance sheet as at October 1, 2019
	$	$		$
Assets
Accounts receivable	1,357,090	3,319		1,360,409
Prepaid expenses and other current assets	172,182	(6,365	)	165,817
Property, plant and equipment	397,661	(21,863	)	375,798
Right-of-use assets	—	701,346		701,346
Other long-term assets	180,480	607		181,087
Deferred tax assets	100,539	14,230		114,769
Other assets	10,413,794	—		10,413,794
	12,621,746	691,274		13,313,020
Liabilities
Accounts payable and accrued liabilities	1,108,895	(8,037	)	1,100,858
Current portion of provisions	73,509	(3,723	)	69,786
Current portion of long-term debt	113,511	152,758		266,269
Long-term provisions	24,946	(2,264	)	22,682
Long-term debt	2,217,696	693,269		2,910,965
Other long-term liabilities	213,392	(64,655	)	148,737
Deferred tax liabilities	178,265	(8,790	)	169,475
Other liabilities	1,807,429	—		1,807,429
	5,737,643	758,558		6,496,201
Equity
Retained earnings	4,557,855	(67,284	)	4,490,571
Other equity	2,326,248	—		2,326,248
	6,884,103	(67,284	)	6,816,819
	12,621,746	691,274		13,313,020

3.Summary of significant accounting policies (continued)

FUTURE ACCOUNTING STANDARD CHANGES (CONTINUED)

IFRS 16 - Leases (continued)

When the Company is the lessee, it is expected that the application of IFRS 16 will result in on-balance sheet recognition of most of its lease agreements that are currently considered operating leases, which are primarily for the rental of premises. The Company also expects a decrease of its property costs and an increase of its finance costs and amortization and depreciation resulting from the change in the recognition, measurement and presentation of rental expenses. The adoption of IFRS 16 will not have an impact on its ability to comply with the external covenants disclosed in Note 31, Capital risk management, related to its Senior U.S. and euro unsecured notes, unsecured committed revolving credit facility and unsecured committed term loan credit facility.

Amendments to IFRS 9, IAS 39 and IFRS 7 - Interest rate benchmark reform

In September 2019, the IASB has amended some of its requirements to address the uncertainty arising from the phasing out of interest-rate benchmarks such as interbank offered rates (IBORS).  The amendments issued focused on the accounting effects of uncertainty in the period leading up to the reform.  The IASB is also working on the potential consequences to financial reporting of replacing an existing benchmark with an alternative. The amendments impact IFRS 9 Financial instruments, IAS 39 Financial instruments: Recognition and measurement and IFRS 7 Financial instruments: Disclosures. The amendments come into effect for annual periods beginning on or after January 1, 2020 subject to European Union endorsement. The Company is currently evaluating the impact of this standard on its consolidated financial statements.

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Commitments, contingencies and guarantees (Tables)

12 Months Ended

Sep. 30, 2019

Other Provisions, Contingent Liabilities And Contingent Assets [Abstract]

Disclosure of Future Minimum Lease Payments Under Non-Cancellable Operating Leases

Minimum finance lease payments are as follows:

	Principal	Interest	Payment
	$	$	$
Less than one year	14,086	448	14,534
Between one and two years	11,303	282	11,585
Between two and five years	4,950	176	5,126
Total minimum finance lease payments	30,339	906	31,245

The future minimum lease payments under non-cancellable operating leases are due as follows:

$
Less than one year	188,121
Between one and two years	155,531
Between two and five years	332,619
Beyond five years	171,231

Disclosure of Minimum Payments Under Long-Term Service and Other Agreements

Minimum payments under these agreements are due as follows:

$
Less than one year	113,840
Between one and two years	79,252
Between two and five years	18,753

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Employee benefits - Fair Value of Plan Assets (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Disclosure of fair value of plan assets [line items]
Quoted equities	$ 366,203	$ 339,915
Quoted bonds	200,599	198,620
Property		34,399
Cash	111,545	17,285
Other	269,648	232,002
Plan assets	947,995	822,221
U.K.
Disclosure of fair value of plan assets [line items]
Quoted equities	366,203	339,915
Quoted bonds	200,599	198,541
Property		34,399
Cash	111,454	17,178
Other	230,150	197,517
Plan assets	908,406	787,550
Germany
Disclosure of fair value of plan assets [line items]
Quoted equities	0	0
Quoted bonds	0	0
Property		0
Cash	0	0
Other	12,803	13,250
Plan assets	12,803	13,250
Other
Disclosure of fair value of plan assets [line items]
Quoted equities	0	0
Quoted bonds	0	79
Property		0
Cash	91	107
Other	26,695	21,235
Plan assets	$ 26,786	$ 21,421

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Employee benefits - Narrative (Details)	12 Months Ended
	Sep. 30, 2019 CAD ($) plan	Sep. 30, 2018 CAD ($)
Disclosure of defined benefit plans [line items]
Annual contributions	$ 25,247,000
Pension cost for defined contribution plans	221,063,000	$ 233,376,000
Deferred compensation plan liabilities	63,838,000	58,197,000
Deferred compensation plan assets	$ 62,627,000	56,900,000
U.K.
Disclosure of defined benefit plans [line items]
Number of defined benefit pension plans | plan	3
Annual contributions	$ 19,799,000
Other
Disclosure of defined benefit plans [line items]
Annual contributions	5,448,000
U.S.
Disclosure of defined benefit plans [line items]
Deferred compensation plan assets	62,247,000	56,642,000
CMG U.K. Pension Scheme
Disclosure of defined benefit plans [line items]
Quarterly payments to cover deficit	3,848,000
Administration expenses, quarterly	$ 303,000
CMG U.K. Pension Scheme | U.K.
Disclosure of defined benefit plans [line items]
Equity investments, target allocation percentage of plan assets	70.00%
Logica U.K. Pension & Life Assurance Scheme | U.K.
Disclosure of defined benefit plans [line items]
Equity investments, target allocation percentage of plan assets	20.00%
Bond investments, target allocation percentage of plan assets	80.00%
Logica Defined Benefit Pension Plan
Disclosure of defined benefit plans [line items]
Monthly payments to cover deficit	$ 150,000
Administration expenses, monthly	$ 10,000
Logica Defined Benefit Pension Plan | U.K.
Disclosure of defined benefit plans [line items]
Equity investments, target allocation percentage of plan assets	30.00%
Bond investments, target allocation percentage of plan assets	70.00%
Alecta multi-employer plan
Disclosure of defined benefit plans [line items]
Annual contributions	$ 25,736,000
Pension cost for defined contribution plans	$ 32,512,000	$ 36,645,000
Proportion of total contributions to the plan	0.73%
Proportion of total number of active members in the plan	0.51%
Collective funding solvency percentage	142.00%	159.00%
Alecta multi-employer plan | Minimum
Disclosure of defined benefit plans [line items]
Collective funding solvency allowed	125.00%
Alecta multi-employer plan | Maximum
Disclosure of defined benefit plans [line items]
Collective funding solvency allowed	175.00%

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Investments in subsidiaries (Tables)

12 Months Ended

Sep. 30, 2019

Business Combinations 1 [Abstract]

Disclosure of detailed information about business combinations

	2018
	$
Current assets	109,878
PP&E (Note 6)	2,614
Intangible assets	47,723
Goodwill1	209,992
Current liabilities	(89,179	)
Deferred tax liabilities	(9,246	)
Long-term debt	(27,925	)
	243,857
Cash acquired	22,642
Net assets acquired	266,499
Consideration paid	253,428
Consideration payable	13,071

¹  The goodwill arising from the acquisitions mainly represents the future economic value associated to acquired work force and synergies with the Company’s operations. As at September 30, 2018, $44,674,000 of the goodwill is included in the U.S. Commercial and State Government operating segment, $29,081,000 in the Canada operating segment and $136,237,000 in the Northern Europe operating. The goodwill is not deductible for tax purposes.

The following table presents the fair value of assets acquired and liabilities assumed for all the above acquisitions based on the acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed:

	Acando		Other		Total
	$		$		$
Current assets	105,298		14,674		119,972
PP&E (Note 6)	6,404		1,271		7,675
Intangible assets (Note 8)	102,889		9,855		112,744
Goodwill1 (Note 11)	555,921		31,916		587,837
Current liabilities	(120,746	)	(12,735	)	(133,481	)
Deferred tax liabilities	(25,966	)	(1,324	)	(27,290	)
Retirement benefits obligations (Note 16)	(6,550	)	(1,444	)	(7,994	)
Long-term debt	(9,828	)	—		(9,828	)
	607,422		42,213		649,635
Cash acquired	16,348		(2,481	)	13,867
Net assets acquired	623,770		39,732		663,502
Consideration paid	599,744		37,738		637,482
Consideration payable2	24,026		1,994		26,020

¹  The goodwill arising from the acquisitions mainly represents the future economic value associated to acquired work force and synergies with the Company’s operations. As at September 30, 2019, $482,939,000 of the goodwill is included in the Northern Europe operating segment, $90,943,000 in the Central and Eastern Europe operating segment and $13,955,000 in the U.S. Federal operating segment. The goodwill is only deductible for tax purposes for Sunflower.

²  Mostly repayable through the fiscal year 2020 with no interest.

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Employee benefits - Weighted Average Duration of Benefit Obligations (Details) - year	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
U.K.
Disclosure of defined benefit plans [line items]
Weighted average duration of defined benefit obligation	18	18
Germany
Disclosure of defined benefit plans [line items]
Weighted average duration of defined benefit obligation	14	14
Other
Disclosure of defined benefit plans [line items]
Weighted average duration of defined benefit obligation	13	13

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Summary of significant accounting policies - Disclosure of Adoption of Accounting Standards (Details) - CAD ($)	Sep. 30, 2019	Sep. 30, 2018
Disclosure of expected impact of initial application of new standards or interpretations [line items]
Deferred costs of hedging on cross-currency swaps, net of accumulated income tax recovery of $1,113 (nil as at September 30, 2018)	$ (4,091,000)	$ 0
Deferred costs of hedging on cross-currency swaps, net of accumulated income tax recovery	$ 1,113,000	$ 0

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Contract costs (Tables)

12 Months Ended

Sep. 30, 2019

Revenue From Contracts With Customers [Abstract]

Disclosure of Contract Costs

	As at September 30, 2019			As at September 30, 2018
	Cost	Accumulated amortization	Net carrying amount	Cost	Accumulated amortization	Net carrying amount
	$	$	$	$	$	$
Transition costs	476,075	258,283	217,792	461,262	235,931	225,331
Incentives	61,258	56,085	5,173	71,748	53,932	17,816
	537,333	314,368	222,965	533,010	289,863	243,147

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Goodwill (Tables)

12 Months Ended

Sep. 30, 2019

Intangible Assets [Abstract]

Disclosure of variations in goodwill

The variations in goodwill were as follows:

	Western and Southern Europe		Northern Europe		Canada		U.S. Commercial and State Government		U.S. Federal	U.K. and Australia		Central and Eastern Europe		Asia Pacific		Total
	$		$		$		$		$	$		$		$		$
As at September 30, 2018	898,186		1,327,204		1,141,227		1,111,719		882,246	829,520		856,916		294,702		7,341,720
Business acquisitions  (Note 25)	—		482,939		(734	)	—		13,955	—		90,943		—		587,103
Goodwill reallocation	115,884		—		(3,756	)	(4,361	)	—	5,366		(94,696	)	(18,437	)	—
Foreign currency translation adjustment	(38,995	)	(106,216	)	—		26,888		21,863	(28,568	)	(32,598	)	(3,360	)	(160,986	)
As at September 30, 2019	975,075		1,703,927		1,136,737		1,134,246		918,064	806,318		820,565		272,905		7,767,837

Key assumptions for cash-generating units

The key assumptions for the CGUs are disclosed in the following tables for the years ended September 30:

2019	Western and Southern Europe	Northern Europe	Canada	U.S. Commercial and State Government	U.S. Federal	U.K. and Australia	Central and Eastern Europe	Asia Pacific
	%	%	%	%	%	%	%	%
Pre-tax WACC	9.1	9.4	8.9	10.0	9.9	8.9	9.1	21.4
Long-term growth rate of net operating cash flows1	1.8	1.8	2.0	2.0	2.0	1.9	1.5	2.0

2018	Northern Europe	Canada	France	U.S. Commercial and State Government	U.S. Federal	U.K.	ECS	Asia Pacific
	%	%	%	%	%	%	%	%
Pre-tax WACC	9.1	8.9	8.6	10.9	10.2	8.1	9.0	19.1
Long-term growth rate of net operating cash flows1	2.0	2.0	1.7	2.0	2.0	1.9	2.0	2.0

¹ The long-term growth rate is based on published industry research.

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Capital risk management (Details) - CAD ($)	Sep. 30, 2019	Sep. 30, 2018
Corporate Information And Statement Of IFRS Compliance [Abstract]
Total managed capital	$ 9,463,626,000	$ 8,699,845,000

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Goodwill - Key assumptions for cash-generating units (Details)	Sep. 30, 2019	Sep. 30, 2018
Western and Southern Europe
Disclosure of information for cash-generating units [line items]
Pre-tax WACC	9.10%
Long-term growth rate of net operating cash flows	1.80%
Northern Europe
Disclosure of information for cash-generating units [line items]
Pre-tax WACC	9.40%	9.10%
Long-term growth rate of net operating cash flows	1.80%	2.00%
Canada
Disclosure of information for cash-generating units [line items]
Pre-tax WACC	8.90%	8.90%
Long-term growth rate of net operating cash flows	2.00%	2.00%
France
Disclosure of information for cash-generating units [line items]
Pre-tax WACC		8.60%
Long-term growth rate of net operating cash flows		1.70%
U.S. Commercial and State Government
Disclosure of information for cash-generating units [line items]
Pre-tax WACC	10.00%	10.90%
Long-term growth rate of net operating cash flows	2.00%	2.00%
U.S. Federal
Disclosure of information for cash-generating units [line items]
Pre-tax WACC	9.90%	10.20%
Long-term growth rate of net operating cash flows	2.00%	2.00%
U.K.
Disclosure of information for cash-generating units [line items]
Pre-tax WACC		8.10%
Long-term growth rate of net operating cash flows		1.90%
U.K. and Australia
Disclosure of information for cash-generating units [line items]
Pre-tax WACC	8.90%
Long-term growth rate of net operating cash flows	1.90%
Central and Eastern Europe
Disclosure of information for cash-generating units [line items]
Pre-tax WACC	9.10%
Long-term growth rate of net operating cash flows	1.50%
ECS
Disclosure of information for cash-generating units [line items]
Pre-tax WACC		9.00%
Long-term growth rate of net operating cash flows		2.00%
Asia Pacific
Disclosure of information for cash-generating units [line items]
Pre-tax WACC	21.40%	19.10%
Long-term growth rate of net operating cash flows	2.00%	2.00%

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Income taxes - Narrative (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2017
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]
Deferred tax assets	$ 100,539,000	$ 139,664,000
Current income tax expense relating to changes in tax laws	0	11,400,000
Net deferred tax asset	54,814,000	58,044,000
Cash and cash equivalents	213,831,000	184,091,000	$ 165,872,000
Operating tax losses carried forward
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]
Tax losses carried forward	367,352,000	387,684,000
Deferred tax asset Is recognised from loss	289,976,000	290,244,000
Non-operating tax losses carried forward
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]
Tax losses carried forward	471,772,000	497,277,000
Net deferred tax asset	4,349,000	4,371,000
Deferred tax asset Is recognised from loss	18,151,000	18,246,000
Unrecognized losses	453,621,000	479,031,000
Expiring at various dates up to 2038 | Operating tax losses carried forward
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]
Tax losses carried forward	37,480,000	53,382,000
Unrecognized losses	29,287,000	26,601,000
No expiry dates | Operating tax losses carried forward
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]
Tax losses carried forward	329,872,000	334,302,000
Unrecognized losses	48,089,000	70,839,000
Germany
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]
Deferred tax assets	18,500,000
U.S.
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]
Adjustments for income tax recovery		34,100,000
Income tax expense, adjustments for revaluation of deferred tax assets and liabilities		45,500,000
Current income tax expense relating to changes in tax laws		11,400,000
Foreign countries | Subsidiaries
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]
Cash and cash equivalents	149,121,000	142,414,000
Undistributed earnings from foreign subsidiaries for which deferred tax liabilities have not been recorded	$ 4,457,906,000	$ 3,605,464,000

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Funds held for clients - (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Disclosure Of Funds Held For Clients [Line Items]
Funds held for clients	$ 368,112	$ 325,552
Cash and cash equivalents
Disclosure Of Funds Held For Clients [Line Items]
Funds held for clients	187,823	141,151
Long-term bonds
Disclosure Of Funds Held For Clients [Line Items]
Funds held for clients	$ 180,289	$ 184,401

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Provisions - Narrative (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of other provisions [line items]
Restructuring costs incurred	$ 98,455,000	$ 98,001,000
Restructuring provision
Disclosure of other provisions [line items]
Increase in termination benefits expense		94,248,000
Business combinations | Restructuring provision
Disclosure of other provisions [line items]
Increase in termination benefits expense	$ 56,268,000	$ 17,630,000

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Income taxes - Disclosure of Income Tax Expense (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Current income tax expense
Current income tax expense in respect of the current year	$ 439,972	$ 386,773
Current income tax expense relating to changes in tax laws	0	11,400
Adjustments recognized in the current year in relation to the income tax expense of prior years	(17,934)	(8,357)
Total current income tax expense	422,038	389,816
Deferred income tax recovery
Deferred income tax (recovery) expense relating to the origination and reversal of temporary differences	(959)	2,617
Deferred income tax expense (recovery) relating to changes in tax rates	784	(42,437)
Recognition of previously unrecognized temporary differences	(8,122)	(1,418)
Total deferred income tax recovery	(8,297)	(41,238)
Total income tax expense	$ 413,741	$ 348,578

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Intangible assets (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	$ 479,326
Amortization expense	164,560	$ 156,926
Impairment	0	1,266
Ending balance	517,982	479,326
Cost
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	1,978,830	1,849,065
Additions	96,554	93,934
Additions - business acquisitions	114,064	46,755
Disposals/retirements	(39,213)	(38,327)
Foreign currency translation adjustment	18,481	(27,403)
Ending balance	2,131,754	1,978,830
Accumulated amortization
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	(1,499,504)	(1,358,639)
Amortization expense	164,560	156,926
Impairment		1,266
Disposals/retirements	39,179	37,241
Foreign currency translation adjustment	(11,113)	19,914
Ending balance	(1,613,772)	(1,499,504)
Internal-use software | Acquired
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	23,530
Ending balance	18,737	23,530
Internal-use software | Acquired | Cost
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	95,707	99,047
Additions	4,321	5,742
Additions - business acquisitions	77	0
Disposals/retirements	(436)	(10,145)
Foreign currency translation adjustment	465	(1,063)
Ending balance	99,204	95,707
Internal-use software | Acquired | Accumulated amortization
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	(72,177)	(74,286)
Amortization expense	8,872	7,385
Impairment		0
Disposals/retirements	436	10,145
Foreign currency translation adjustment	(146)	651
Ending balance	(80,467)	(72,177)
Internal-use software | Internally developed
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	56,489
Ending balance	54,194	56,489
Internal-use software | Internally developed | Cost
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	114,701	94,788
Additions	9,433	21,724
Additions - business acquisitions	0	0
Disposals/retirements	(326)	(1,605)
Foreign currency translation adjustment	519	206
Ending balance	123,289	114,701
Internal-use software | Internally developed | Accumulated amortization
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	(58,212)	(50,842)
Amortization expense	11,513	7,757
Impairment		1,209
Disposals/retirements	326	1,605
Foreign currency translation adjustment	(304)	9
Ending balance	(69,095)	(58,212)
Business solutions | Acquired
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	1,670
Ending balance	1,121	1,670
Business solutions | Acquired | Cost
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	82,256	84,044
Additions	911	0
Additions - business acquisitions	0	0
Disposals/retirements	(803)	(1,503)
Foreign currency translation adjustment	1,336	285
Ending balance	81,028	82,256
Business solutions | Acquired | Accumulated amortization
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	(80,586)	(78,151)
Amortization expense	1,319	3,954
Impairment		0
Disposals/retirements	803	1,503
Foreign currency translation adjustment	(1,195)	(16)
Ending balance	(79,907)	(80,586)
Business solutions | Internally developed
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	167,501
Ending balance	193,538	167,501
Business solutions | Internally developed | Cost
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	444,593	387,624
Additions	61,693	47,125
Additions - business acquisitions	0	0
Disposals/retirements	(46)	(2,796)
Foreign currency translation adjustment	(5,144)	(12,640)
Ending balance	511,384	444,593
Business solutions | Internally developed | Accumulated amortization
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	(277,092)	(237,351)
Amortization expense	37,318	33,197
Impairment		57
Disposals/retirements	46	2,062
Foreign currency translation adjustment	3,482	8,549
Ending balance	(317,846)	(277,092)
Software licenses
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	71,412
Ending balance	61,919	71,412
Software licenses | Cost
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	216,490	217,875
Additions	20,196	19,343
Additions - business acquisitions	201	0
Disposals/retirements	(13,281)	(22,278)
Foreign currency translation adjustment	2,096	(1,550)
Ending balance	221,510	216,490
Software licenses | Accumulated amortization
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	(145,078)	(131,672)
Amortization expense	29,356	34,186
Impairment		0
Disposals/retirements	13,247	21,926
Foreign currency translation adjustment	(1,596)	1,146
Ending balance	(159,591)	(145,078)
Client relationships
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	158,724
Ending balance	188,473	158,724
Client relationships | Cost
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	1,025,083	965,687
Additions	0	0
Additions - business acquisitions	113,786	46,755
Disposals/retirements	(24,321)	0
Foreign currency translation adjustment	19,209	(12,641)
Ending balance	1,095,339	1,025,083
Client relationships | Accumulated amortization
Reconciliation of changes in intangible assets other than goodwill [abstract]
Beginning balance	(866,359)	(786,337)
Amortization expense	76,182	70,447
Impairment		0
Disposals/retirements	24,321	0
Foreign currency translation adjustment	(11,354)	9,575
Ending balance	$ (906,866)	$ (866,359)

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Earnings per share (Tables)

12 Months Ended

Sep. 30, 2019

Earnings per share [abstract]

Computation of basic and diluted earnings per share

The following table sets forth the computation of basic and diluted earnings per share for the years ended September 30:

	2019			2018
	Net earnings	Weighted average number of shares outstanding1	Earnings per share	Net earnings	Weighted average number of shares outstanding1	Earnings per share
	$		$	$		$
Basic	1,263,207	272,719,309	4.63	1,141,402	283,878,426	4.02
Net effect of dilutive stock     options and PSUs2		5,066,415			4,980,154
	1,263,207	277,785,724	4.55	1,141,402	288,858,580	3.95

¹  During the year ended September 30, 2019, 12,460,232 Class A subordinate voting shares purchased and 875,480 Class A subordinate voting shares held in trust were excluded from the calculation of weighted average number of shares outstanding as of the date of transaction (10,375,879 and 661,179, respectively during the year ended September 30, 2018).

²  The calculation of the diluted earnings per share excluded 1,716,774 stock options for the year ended September 30, 2019 (1,935,289 for the year ended September 30, 2018), as they were anti-dilutive.

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Employee benefits (Tables)

12 Months Ended

Sep. 30, 2019

Employee Benefits [Abstract]

Disclosure of net defined benefit liability (asset)

The following tables present amounts for post-employment benefits plans included in the consolidated balance sheets:

As at September 30, 2019	U.K.		Germany		Other		Total
	$		$		$		$
Defined benefit obligations	(812,179	)	(101,298	)	(131,107	)	(1,044,584	)
Fair value of plan assets	908,406		12,803		26,786		947,995
	96,227		(88,495	)	(104,321	)	(96,589	)
Fair value of reimbursement rights	—		22,360		1,519		23,879
Net asset (liability) recognized in the balance sheet	96,227		(66,135	)	(102,802	)	(72,710	)
Presented as:
Other long-term assets (Note 9)
Insurance contracts held to fund defined benefit pension and life assurance arrangements - reimbursement rights	—		22,360		1,519		23,879
Retirement benefits assets	96,227		—		393		96,620
Retirement benefits obligations	—		(88,495	)	(104,714	)	(193,209	)
	96,227		(66,135	)	(102,802	)	(72,710	)

As at September 30, 2018	U.K.		Germany		Other		Total
	$		$		$		$
Defined benefit obligations	(760,244	)	(89,959	)	(113,870	)	(964,073	)
Fair value of plan assets	787,550		13,250		21,421		822,221
	27,306		(76,709	)	(92,449	)	(141,852	)
Fair value of reimbursement rights	—		23,170		1,482		24,652
Net asset (liability) recognized in the balance sheet	27,306		(53,539	)	(90,967	)	(117,200	)
Presented as:
Other long-term assets (Note 9)
Insurance contracts held to fund defined benefit pension and life assurance arrangements - reimbursement rights	—		23,170		1,482		24,652
Retirement benefits assets	27,306		—		176		27,482
Retirement benefits obligations	—		(76,709	)	(92,625	)	(169,334	)
	27,306		(53,539	)	(90,967	)	(117,200	)

16.Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Defined benefit obligations	U.K.		Germany		Other		Total
	$		$		$		$
As at September 30, 2018	760,244		89,959		113,870		964,073
Current service cost	889		689		10,798		12,376
Interest cost	21,261		1,512		4,508		27,281
Past service cost	8,239		—		—		8,239
Business acquisitions (Note 25a)	—		1,444		6,550		7,994
Actuarial losses due to change in financial assumptions1	99,257		15,253		14,878		129,388
Actuarial gains due to change in demographic assumptions1	(6,947	)	(292	)	(8,469	)	(15,708	)
Actuarial (gains) losses due to experience1	(16,773	)	1,065		(1,400	)	(17,108	)
Plan participant contributions	102		—		—		102
Benefits paid from the plan	(25,395	)	(263	)	(3,228	)	(28,886	)
Benefits paid directly by employer	—		(4,020	)	(3,079	)	(7,099	)
Foreign currency translation adjustment1	(28,698	)	(4,049	)	(3,321	)	(36,068	)
As at September 30, 2019	812,179		101,298		131,107		1,044,584
Defined benefit obligations of unfunded plans	—		—		92,738		92,738
Defined benefit obligations of funded plans	812,179		101,298		38,369		951,846
As at September 30, 2019	812,179		101,298		131,107		1,044,584

Defined benefit obligations	U.K.		Germany		Other		Total
	$		$		$		$
As at September 30, 2017	792,216		87,995		111,479		991,690
Current service cost	1,383		741		9,617		11,741
Interest cost	21,492		1,557		3,933		26,982
Past service cost	—		—		2,166		2,166
Actuarial (gains) losses due to change in financial assumptions1	(28,091	)	242		(3,649	)	(31,498	)
Actuarial gains due to change in demographic assumptions1	(3,853	)	—		(4,994	)	(8,847	)
Actuarial losses due to experience1	3,116		541		4,710		8,367
Plan participant contributions	192		—		—		192
Benefits paid from the plan	(31,907	)	(171	)	(5,267	)	(37,345	)
Benefits paid directly by employer	—		(2,611	)	(1,341	)	(3,952	)
Foreign currency translation adjustment1	5,696		1,665		(2,784	)	4,577
As at September 30, 2018	760,244		89,959		113,870		964,073
Defined benefit obligations of unfunded plans	—		—		88,025		88,025
Defined benefit obligations of funded plans	760,244		89,959		25,845		876,048
As at September 30, 2018	760,244		89,959		113,870		964,073

¹  Amounts recognized in other comprehensive income.

16.Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Plan assets and reimbursement rights	U.K.		Germany		Other		Total
	$		$		$		$
As at September 30, 2018	787,550		36,420		22,903		846,873
Interest income on plan assets	22,271		620		2,425		25,316
Employer contributions	24,430		2,765		8,273		35,468
Return on assets excluding interest income1	133,821		(784	)	669		133,706
Plan participants contributions	102		—		—		102
Benefits paid from the plan	(25,395	)	(263	)	(3,228	)	(28,886	)
Benefits paid directly by employer	—		(2,576	)	(3,079	)	(5,655	)
Administration expenses paid from the plan	(1,696	)	—		(152	)	(1,848	)
Foreign currency translation adjustment1	(32,677	)	(1,019	)	494		(33,202	)
As at September 30, 2019	908,406		35,163		28,305		971,874
Plan assets	908,406		12,803		26,786		947,995
Reimbursement rights	—		22,360		1,519		23,879
As at September 30, 2019	908,406		35,163		28,305		971,874

Plan assets and reimbursement rights	U.K.		Germany		Other		Total
	$		$		$		$
As at September 30, 2017	763,859		34,951		26,156		824,966
Interest income on plan assets	20,915		626		1,824		23,365
Employer contributions	20,152		2,283		1,652		24,087
Return on assets excluding interest income1	12,981		226		1,826		15,033
Plan participants contributions	192		—		—		192
Benefits paid from the plan	(31,907	)	(171	)	(5,267	)	(37,345	)
Benefits paid directly by employer	—		(2,611	)	(1,341	)	(3,952	)
Administration expenses paid from the plan	(1,964	)	—		(173	)	(2,137	)
Foreign currency translation adjustment1	3,322		1,116		(1,774	)	2,664
As at September 30, 2018	787,550		36,420		22,903		846,873
Plan assets	787,550		13,250		21,421		822,221
Reimbursement rights	—		23,170		1,482		24,652
As at September 30, 2018	787,550		36,420		22,903		846,873

¹  Amounts recognized in other comprehensive income.

Disclosure of fair value of plan assets

The plan assets at the end of the years consist of:

As at September 30, 2019	U.K.	Germany	Other	Total
	$	$	$	$
Quoted equities	366,203	—	—	366,203
Quoted bonds	200,599	—	—	200,599
Cash	111,454	—	91	111,545
Other1	230,150	12,803	26,695	269,648
	908,406	12,803	26,786	947,995

As at September 30, 2018	U.K.	Germany	Other	Total
	$	$	$	$
Quoted equities	339,915	—	—	339,915
Quoted bonds	198,541	—	79	198,620
Property	34,399	—	—	34,399
Cash	17,178	—	107	17,285
Other1	197,517	13,250	21,235	232,002
	787,550	13,250	21,421	822,221

¹  Other is mainly composed of various insurance policies and quoted investment funds to cover some of the defined benefit obligations.

Disclosure of defined benefit plan expense

The following table summarizes the expense¹ recognized in the consolidated statements of earnings:

	Year ended September 30
	2019	2018
	$	$
Current service cost	12,376	11,741
Past service cost	8,239	2,166
Net interest on net defined benefit obligations or assets	1,965	3,617
Administration expenses	1,848	2,137
	24,428	19,661

¹  The expense was presented as costs of services, selling and administrative for an amount of $20,615,000 and as net finance costs for an amount of $3,813,000 (Note 24) ($13,907,000 and $5,754,000, respectively for the year ended September 30, 2018).

Disclosure of information regarding defined benefit plans

The following are the principal actuarial assumptions (expressed as weighted averages). The assumed discount rates, future salary and pension increases, inflation rates and mortality all have a significant effect on the accounting valuation.

As at September 30, 2019	U.K	Germany	Other
	%	%	%
Discount rate	1.82	0.56	1.72
Future salary increases	3.03	2.50	2.23
Future pension increases	3.00	1.50	0.03
Inflation rate	3.03	2.00	2.37
As at September 30, 2018	U.K.	Germany	Other
	%	%	%
Discount rate	2.83	1.73	2.92
Future salary increases	3.40	2.50	2.50
Future pension increases	3.32	1.50	—
Inflation rate	3.40	2.00	2.31

The average longevity over 65 of a member presently at age 45 and 65 are as follows:

As at September 30, 2019	U.K.	Germany
	(in years)
Longevity at age 65 for current members
Males	21.8	20.0
Females	23.1	23.0
Longevity at age 45 for current members
Males	23.6	24.0
Females	25.2	26.0

As at September 30, 2018	U.K.	Germany
	(in years)
Longevity at age 65 for current members
Males	21.9	20.0
Females	23.8	24.0
Longevity at age 45 for current members
Males	23.3	22.0
Females	25.4	26.0

Disclosure of sensitivity analysis for actuarial assumptions

The following tables show the sensitivity of the defined benefit obligations to changes in the principal actuarial assumptions:

As at September 30, 2019	U.K.		Germany
	$		$
Increase of 0.25% in the discount rate	(33,082	)	(3,440	)
Decrease of 0.25% in the discount rate	34,484		3,632
Salary increase of 0.25%	408		56
Salary decrease of 0.25%	(404	)	(55	)
Pension increase of 0.25%	16,758		1,601
Pension decrease of 0.25%	(16,398	)	(1,531	)
Increase of 0.25% in inflation rate	26,342		1,601
Decrease of 0.25% in inflation rate	(25,490	)	(1,531	)
Increase of one year in life expectancy	20,884		3,325
Decrease of one year in life expectancy	(20,824	)	(2,938	)

As at September 30, 2018	U.K.		Germany
	$		$
Increase of 0.25% in the discount rate	(32,877	)	(2,870	)
Decrease of 0.25% in the discount rate	34,433		3,024
Salary increase of 0.25%	478		53
Salary decrease of 0.25%	(472	)	(51	)
Pension increase of 0.25%	16,567		1,330
Pension decrease of 0.25%	(16,157	)	(1,276	)
Increase of 0.25% in inflation rate	26,313		1,330
Decrease of 0.25% in inflation rate	(24,808	)	(1,276	)
Increase of one year in life expectancy	18,676		2,501
Decrease of one year in life expectancy	(18,590	)	(2,237	)

Disclosure of information about maturity profile of defined benefit obligation

The weighted average duration of the defined benefit obligations are as follows:

	Year ended September 30
	2019	2018
	(in years)
U.K.	18	18
Germany	14	14
Other	13	13

XML

Segmented information

12 Months Ended

Sep. 30, 2019

Operating segments [Abstract]

Segmented information

Segmented information

The following tables present information on the Company's operations based on its revised management structure. Segment results are based on the location from which the services are delivered - the geographic delivery model. The Company has retrospectively revised the segmented information for the comparative period to conform to the new segmented information structure (Note 11).

		Year ended September 30, 2019
	Western and Southern Europe	Northern Europe	Canada	U.S. Commercial and State Government	U.S. Federal	U.K. and Australia	Central and Eastern Europe	Asia Pacific	Total
	$	$	$	$	$	$	$	$	$
Segment revenue	2,019,663	1,877,252	1,711,927	1,802,462	1,621,987	1,351,993	1,162,593	563,359	12,111,236
Segment earnings before acquisition-related and integration costs, net finance costs and income tax expense1	271,543	200,116	349,497	331,135	235,262	180,646	101,749	155,047	1,824,995
Acquisition-related and integration costs (Note 25)									(77,417	)
Net finance costs (Note 24)									(70,630	)
Earnings before income taxes									1,676,948

¹ Total amortization and depreciation of $391,289,000 included in the Western and Southern Europe, Northern Europe, Canada, U.S. Commercial and State Government, U.S. Federal, U.K and Australia, Central and Eastern Europe and Asia Pacific segments is $42,558,000, $65,502,000, $62,486,000, $72,767,000, $28,313,000, $67,110,000, $37,314,000 and $15,239,000, respectively for the year ended September 30, 2019.

		Year ended September 30, 2018
	Western and Southern Europe	Northern Europe	Canada	U.S. Commercial and State Government	U.S. Federal	U.K. and Australia	Central and Eastern Europe	Asia Pacific	Total
	$	$	$	$	$	$	$	$	$
Segment revenue	1,995,811	1,800,460	1,671,060	1,689,686	1,458,741	1,342,662	1,027,055	521,350	11,506,825
Segment earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense1	258,802	196,823	363,066	283,571	198,140	195,098	86,428	119,806	1,701,734
Acquisition-related and integration costs (Note 25)									(37,482	)
Restructuring costs									(100,387	)
Net finance costs (Note 24)									(73,885	)
Earnings before income taxes									1,489,980

¹ Total amortization and depreciation of $388,764,000 included in the Western and Southern Europe, Northern Europe, Canada, U.S. Commercial and State Government, U.S. Federal, U.K and Australia, Central and Eastern Europe and Asia Pacific segments is $40,732,000, $57,003,000, $66,948,000, $73,234,000, $24,269,000, $78,150,000, $33,029,000 and $15,399,000, respectively for the year ended September 30, 2018.

The accounting policies of each operating segment are the same as those described in Note 3, Summary of significant accounting policies. Intersegment revenue is priced as if the revenue was from third parties.

27.    Segmented information (continued)

GEOGRAPHIC INFORMATION

The following table provides external revenue information based on the client’s location which is different from the revenue presented under operating segments, due to the intersegment revenue, for the years ended September 30:

	2019	2018
	$	$
Western and Southern Europe
France	1,761,861	1,717,476
Others	264,252	285,768
	2,026,113	2,003,244
Northern Europe
Sweden	854,565	800,221
Finland	785,285	781,346
Others	334,280	309,625
	1,974,130	1,891,192
Canada	1,881,364	1,823,948
U.S.1	3,474,418	3,222,912
U.K. and Australia
U.K.	1,480,627	1,414,568
Australia	75,268	114,601
	1,555,895	1,529,169
Central and Eastern Europe
Germany	655,713	502,703
Netherlands	463,633	448,589
Others	74,271	71,883
	1,193,617	1,023,175
Asia Pacific
Others	5,699	13,185
	5,699	13,185
	12,111,236	11,506,825

¹  External revenue included in the U.S Commercial and State Government and U.S. Federal operating segments was $1,829,010,000 and $1,645,408,000, respectively in 2019 ($1,742,336,000 and $1,480,576,000, respectively in 2018).

27.    Segmented information (continued)

GEOGRAPHIC INFORMATION (CONTINUED)

The following table provides information for PP&E, contract costs and intangible assets based on their location:

	As at September 30, 2019	As at September 30, 2018
	$	$
U.S.	367,415	337,191
Canada	292,291	319,604
U.K.	103,803	140,682
France	45,501	53,214
Sweden	125,987	68,463
Finland	46,828	47,512
Germany	47,800	37,331
Netherlands	22,187	25,248
Rest of the world	86,796	81,321
	1,138,608	1,110,566

INFORMATION ABOUT SERVICES

The following table provides revenue information based on services provided by the Company for the year ended

September 30:    

	2019	2018
	$	$
Systems integration and consulting	5,998,486	6,023,321
Management of IT and business functions	6,112,750	5,483,504
	12,111,236	11,506,825

MAJOR CLIENT INFORMATION

Contracts with the U.S. federal government and its various agencies, included within the U.S. Federal operating segment, accounted for $1,554,933,000 and 12.84% of revenues for the year ended September 30, 2019 ($1,379,525,000 and 12.00% for the year ended September 30, 2018).

XML

Capital risk management

12 Months Ended

Sep. 30, 2019

Corporate Information And Statement Of IFRS Compliance [Abstract]

Capital risk management

Capital risk management

The Company is exposed to risks of varying degrees of significance which could affect its ability to achieve its strategic objectives for growth. The main objectives of the Company’s risk management process are to ensure that risks are properly identified and that the capital base is adequate in relation to these risks.

The Company manages its capital to ensure that there are adequate capital resources while maximizing the return to shareholders through the optimization of the debt and equity balance. As at September 30, 2019, total managed capital¹ was $9,463,626,000 ($8,699,845,000 as at September 30, 2018). Managed capital consists of long-term debt, including the current portion (Note 13), cash and cash equivalents, short-term investments, long-term investments (Note 10) and shareholders’ equity. The basis for the Company’s capital structure is dependent on the Company’s expected business growth and changes in the business environment. When capital needs have been specified, the Company’s management proposes capital transactions for the approval of the Company’s Audit and Risk Management Committee and Board of Directors. The capital risk policy remains unchanged from prior periods.

The Company monitors its capital by reviewing various financial metrics, including the following:

- Net Debt¹/Capitalization¹ 

- Debt/EBITDA¹ 

Net debt, capitalization and EBITDA are additional measures. Net debt represents debt (including the current portion and the fair value of foreign currency derivative financial instruments related to debt) less cash and cash equivalents, short-term investments and long-term investments. Capitalization is shareholders’ equity plus debt. EBITDA is calculated as earnings from continuing operations before finance costs, income taxes, depreciation, amortization, restructuring costs and acquisition-related and integration costs. The Company believes that the results of the current internal ratios are consistent with its capital management credit facility and unsecured committed revolving credit facility. The ratios are as follows:

- Leverage ratios¹, which are the ratio of total debt to EBITDA for its Senior U.S. and euro unsecured notes and the ratio of total debt net of cash and cash equivalent investments to EBITDA for its unsecured committed revolving credit facility and unsecured committed term loan credit facility for the four most recent quarters^2. 

- An interest and rent coverage ratio¹, which is the ratio of the EBITDAR¹ for the four most recent quarters to the total finance costs and the operating rentals in the same periods. EBITDAR is calculated as EBITDA before rent expense².

- In the case of the Senior U.S. and euro unsecured notes, a minimum net worth is required, whereby shareholders’ equity, excluding foreign exchange translation adjustments included in accumulated other comprehensive income, cannot be less than a specified threshold.

These ratios are calculated on a consolidated basis.

The Company is in compliance with these covenants and monitors them on an ongoing basis. The ratios are also reviewed quarterly by the Company’s Audit and Risk Management Committee. The Company is not subject to any other externally imposed capital requirements.

¹  Non-GAAP measure.

² In the event of an acquisition, the available historical financial information of the acquired company will be used in the computation of the ratios.

XML

Share-based payments - Disclosure of Information Concerning Outstanding Stock Options (Details)	12 Months Ended
	Sep. 30, 2019 CAD ($) shares	Sep. 30, 2018 CAD ($) shares
Share-Based Payment Arrangements [Abstract]
Outstanding, beginning of year (in shares) | shares	12,830,826	15,237,883
Granted (in shares) | shares	52,735	1,944,829
Exercised (in shares) | shares	(1,942,580)	(2,737,156)
Forfeited (in shares) | shares	(1,045,783)	(1,610,969)
Expired (in shares) | shares	(3,606)	(3,761)
Outstanding, end of year (in shares) | shares	9,891,592	12,830,826
Exercisable, end of year (in shares) | shares	5,460,470	5,695,951
Outstanding, beginning of year (in CAD per share) | $	$ 52.01	$ 44.70
Granted (in CAD per share) | $	82.59	83.94
Exercised (in CAD per share) | $	32.81	28.19
Forfeited (in CAD per share) | $	64.11	61.93
Expired (in CAD per share) | $	34.79	28.13
Outstanding, end of year (in CAD per share) | $	54.64	52.01
Exercisable, end of year (in CAD per share) | $	$ 41.32	$ 34.11

XML

Share-based payments - Disclosure of Information Concerning PSUs (Details) - PSUs	12 Months Ended
	Sep. 30, 2019 CAD ($) shares	Sep. 30, 2018 CAD ($) shares
Disclosure of terms and conditions of share-based payment arrangement [line items]
Outstanding, beginning of period (in shares)	658,732	468,668
Granted (in shares)	472,187	403,321
Exercised (in shares)	(160,694)	(172,068)
Forfeited (in shares)	(108,740)	(41,189)
Outstanding, end of period (in shares)	861,485	658,732
Grant date fair value (in CAD per share) | $	$ 83.24	$ 64.75

XML

Intangible assets

12 Months Ended

Sep. 30, 2019

Intangible Assets [Abstract]

Intangible assets

Intangible assets

	Internal-use software acquired		Internal-use software internally developed		Business solutions acquired		Business solutions internally developed		Software licenses		Client relationships		Total
	$		$		$		$		$		$		$
Cost
As at September 30, 2018	95,707		114,701		82,256		444,593		216,490		1,025,083		1,978,830
Additions	4,321		9,433		911		61,693		20,196		—		96,554
Additions - business acquisitions(Note 25)	77		—		—		—		201		113,786		114,064
Disposals/retirements	(436	)	(326	)	(803	)	(46	)	(13,281	)	(24,321	)	(39,213	)
Foreign currency translation adjustment	(465	)	(519	)	(1,336	)	5,144		(2,096	)	(19,209	)	(18,481	)
As at September 30, 2019	99,204		123,289		81,028		511,384		221,510		1,095,339		2,131,754
Accumulated amortization
As at September 30, 2018	72,177		58,212		80,586		277,092		145,078		866,359		1,499,504
Amortization expense (Note 23)	8,872		11,513		1,319		37,318		29,356		76,182		164,560
Disposals/retirements	(436	)	(326	)	(803	)	(46	)	(13,247	)	(24,321	)	(39,179	)
Foreign currency translation adjustment	(146	)	(304	)	(1,195	)	3,482		(1,596	)	(11,354	)	(11,113	)
As at September 30, 2019	80,467		69,095		79,907		317,846		159,591		906,866		1,613,772
Net carrying amount as at September 30, 2019	18,737		54,194		1,121		193,538		61,919		188,473		517,982

	Internal-use software acquired		Internal-use software internally developed		Business solutions acquired		Business solutions internally developed		Software licenses		Client relationships and other	Total
	$		$		$		$		$		$	$
Cost
As at September 30, 2017	99,047		94,788		84,044		387,624		217,875		965,687	1,849,065
Additions	5,742		21,724		—		47,125		19,343		—	93,934
Additions - business acquisitions	—		—		—		—		—		46,755	46,755
Disposals/retirements	(10,145	)	(1,605	)	(1,503	)	(2,796	)	(22,278	)	—	(38,327	)
Foreign currency translation adjustment	1,063		(206	)	(285	)	12,640		1,550		12,641	27,403
As at September 30, 2018	95,707		114,701		82,256		444,593		216,490		1,025,083	1,978,830
Accumulated amortization
As at September 30, 2017	74,286		50,842		78,151		237,351		131,672		786,337	1,358,639
Amortization expense (Note 23)	7,385		7,757		3,954		33,197		34,186		70,447	156,926
Impairment (Note 23)	—		1,209		—		57		—		—	1,266
Disposals/retirements	(10,145	)	(1,605	)	(1,503	)	(2,062	)	(21,926	)	—	(37,241	)
Foreign currency translation adjustment	651		9		(16	)	8,549		1,146		9,575	19,914
As at September 30, 2018	72,177		58,212		80,586		277,092		145,078		866,359	1,499,504
Net carrying amount as at September 30, 2018	23,530		56,489		1,670		167,501		71,412		158,724	479,326

XML

Commitments, contingencies and guarantees - Commitments Narrative (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Other Provisions, Contingent Liabilities And Contingent Assets [Abstract]
Minimum lease payments payable under non-cancellable operating lease	$ 847,502,000
Lease expenditure charged to earnings	196,494,000	$ 185,292,000
Subleases income	2,746,000	12,560,000
Total future minimum subleases payments expected to be received under non-cancellable subleases	8,631,000	$ 4,075,000
Minimum payments due under long-term service and other agreements	$ 211,845,000

XML

Accounts receivable

12 Months Ended

Sep. 30, 2019

Subclassifications of assets, liabilities and equities [abstract]

Accounts receivable

Accounts receivable

	As at September 30, 2019	As at September 30, 2018
	$	$
Trade (Note 30)	979,728	1,126,772
R&D and other tax credits1	259,289	245,980
Other	118,073	108,616
	1,357,090	1,481,368

¹  R&D and other tax credits were related to government programs in Canada, the United States of America, France, the United Kingdom and other countries.

XML

Segmented information - Disclosure of Geographic Information (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of geographical areas [line items]
Revenue	$ 12,111,236,000	$ 11,506,825,000
U.S.
Disclosure of geographical areas [line items]
Revenue	3,474,418,000	3,222,912,000
Western and Southern Europe
Disclosure of geographical areas [line items]
Revenue	2,026,113,000	2,003,244,000
Revenue	2,019,663,000	1,995,811,000
Western and Southern Europe | France
Disclosure of geographical areas [line items]
Revenue	1,761,861,000	1,717,476,000
Western and Southern Europe | Others
Disclosure of geographical areas [line items]
Revenue	264,252,000	285,768,000
Northern Europe
Disclosure of geographical areas [line items]
Revenue	1,974,130,000	1,891,192,000
Revenue	1,877,252,000	1,800,460,000
Northern Europe | Others
Disclosure of geographical areas [line items]
Revenue	334,280,000	309,625,000
Northern Europe | Sweden
Disclosure of geographical areas [line items]
Revenue	854,565,000	800,221,000
Northern Europe | Finland
Disclosure of geographical areas [line items]
Revenue	785,285,000	781,346,000
Canada
Disclosure of geographical areas [line items]
Revenue	1,881,364,000	1,823,948,000
Revenue	1,711,927,000	1,671,060,000
U.K. and Australia
Disclosure of geographical areas [line items]
Revenue	1,555,895,000	1,529,169,000
Revenue	1,351,993,000	1,342,662,000
U.K. and Australia | U.K.
Disclosure of geographical areas [line items]
Revenue	1,480,627,000	1,414,568,000
U.K. and Australia | Australia
Disclosure of geographical areas [line items]
Revenue	75,268,000	114,601,000
Central and Eastern Europe
Disclosure of geographical areas [line items]
Revenue	1,193,617,000	1,023,175,000
Revenue	1,162,593,000	1,027,055,000
Central and Eastern Europe | Others
Disclosure of geographical areas [line items]
Revenue	74,271,000	71,883,000
Central and Eastern Europe | Germany
Disclosure of geographical areas [line items]
Revenue	655,713,000	502,703,000
Central and Eastern Europe | Netherlands
Disclosure of geographical areas [line items]
Revenue	463,633,000	448,589,000
Asia Pacific
Disclosure of geographical areas [line items]
Revenue	5,699,000	13,185,000
Revenue	563,359,000	521,350,000
Asia Pacific | Others
Disclosure of geographical areas [line items]
Revenue	5,699,000	13,185,000
U.S. Commercial and State Government
Disclosure of geographical areas [line items]
Revenue	1,802,462,000	1,689,686,000
U.S. Commercial and State Government | U.S.
Disclosure of geographical areas [line items]
Revenue	1,829,010,000	1,742,336,000
U.S. Federal
Disclosure of geographical areas [line items]
Revenue	1,621,987,000	1,458,741,000
U.S. Federal | U.S.
Disclosure of geographical areas [line items]
Revenue	$ 1,645,408,000	$ 1,480,576,000

XML

Provisions

12 Months Ended

Sep. 30, 2019

Subclassifications of assets, liabilities and equities [abstract]

Provisions

Provisions

As at September 30, 2019, the Company had $98,455,000 ($98,001,000 as at September 30, 2018) of provisions which consist mainly of restructuring.

The following table presents restructuring provisions continuity schedule:

	As at September 30, 2019		As at September 30, 2018
	$		$
Balance, beginning of year	51,529		63,128
Additional provisions	56,268		111,878
Utilized amounts	(67,302	)	(123,766	)
Foreign currency translation adjustment	(1,283	)	289
Balance, end of year	39,212		51,529
Current portion	38,284		50,130
Non-current portion	928		1,399

During the year ended September 30, 2019, additional provisions consist of termination of employment costs in connection with acquisitions of $56,268,000 ($17,630,000 for the year ended September 30, 2018).

In addition, during the year ended September 30, 2018, additional provisions include $94,248,000 of termination of employment costs related to the previously announced restructuring program.

XML

Supplementary cash flow information - Financing Activities (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Cash used in financing activities excluding equity
Net change in unsecured committed revolving credit facility	$ 139,575	$ (5,205)
Repayment of debt assumed in business acquisitions	(2,141)	(28,609)
Settlement of derivative financial instruments	(554)	(2,430)
Long-term debt
Financing activities
Balance, beginning of year	1,800,893	1,862,003
Cash used in financing activities excluding equity
Net change in unsecured committed revolving credit facility	139,575	(5,205)
Increase of long-term debt	686,810	20,111
Repayment of long-term debt	(355,406)	(121,771)
Repayment of debt assumed in business acquisitions	(2,141)	(28,609)
Settlement of derivative financial instruments	0	0
Non-cash financing activities
Increase in obligations under finance leases	12,095	9,192
Additions through business acquisitions (Note 25)	9,828	27,925
Changes in foreign currency exchange rates	25,304	50,968
Other	14,249	(13,721)
Balance, end of year	2,331,207	1,800,893
Derivative financial instruments to hedge long-term debt
Financing activities
Balance, beginning of year	43,217	58,844
Cash used in financing activities excluding equity
Net change in unsecured committed revolving credit facility	0	0
Increase of long-term debt	0	0
Repayment of long-term debt	0	0
Repayment of debt assumed in business acquisitions	0	0
Settlement of derivative financial instruments	(554)	(2,430)
Non-cash financing activities
Increase in obligations under finance leases	0	0
Additions through business acquisitions (Note 25)	0	0
Changes in foreign currency exchange rates	(72,557)	(13,197)
Other	0	0
Balance, end of year	$ (29,894)	$ 43,217

XML

Accounts receivable (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Subclassifications of assets, liabilities and equities [abstract]
Trade	$ 979,728	$ 1,126,772
R&D and other tax credits	259,289	245,980
Other	118,073	108,616
Total accounts receivable	$ 1,357,090	$ 1,481,368

XML

Provisions (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Reconciliation of changes in other provisions [abstract]
Current portion	$ 73,509	$ 72,068
Non-current portion	24,946	25,933
Restructuring provision
Reconciliation of changes in other provisions [abstract]
Beginning balance	51,529	63,128
Additional provisions	56,268	111,878
Utilized amounts	(67,302)	(123,766)
Foreign currency translation adjustment	(1,283)	289
Ending balance	39,212	51,529
Current portion	38,284	50,130
Non-current portion	$ 928	$ 1,399

XML

Other long-term liabilities (Details) - CAD ($)	Sep. 30, 2019	Sep. 30, 2018
Subclassifications of assets, liabilities and equities [abstract]
Deferred revenue	$ 70,522,000	$ 86,272,000
Deferred compensation plan liabilities	63,838,000	58,197,000
Deferred rent	64,652,000	47,325,000
Other	14,380,000	13,852,000
Other long-term liabilities	$ 213,392,000	$ 205,646,000

XML

Contract costs (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Disclosure Of Contract Costs [Line Items]
Transition costs	$ 217,792	$ 225,331
Incentives	5,173	17,816
Contract assets	222,965	243,147
Cost
Disclosure Of Contract Costs [Line Items]
Transition costs	476,075	461,262
Incentives	61,258	71,748
Contract assets	537,333	533,010
Accumulated amortization
Disclosure Of Contract Costs [Line Items]
Transition costs	(258,283)	(235,931)
Incentives	(56,085)	(53,932)
Contract assets	$ (314,368)	$ (289,863)

XML

Financial instruments - Credit Risk (Details) - Trade accounts receivable - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Disclosure of financial assets that are either past due or impaired [line items]
Financial assets	$ 979,728	$ 1,126,772
Cost
Disclosure of financial assets that are either past due or impaired [line items]
Financial assets	984,202	1,131,524
Cost | Not past due
Disclosure of financial assets that are either past due or impaired [line items]
Financial assets	793,387	951,277
Cost | Past due 1-30 days
Disclosure of financial assets that are either past due or impaired [line items]
Financial assets	96,106	109,668
Cost | Past due 31-60 days
Disclosure of financial assets that are either past due or impaired [line items]
Financial assets	23,125	27,806
Cost | Past due 61-90 days
Disclosure of financial assets that are either past due or impaired [line items]
Financial assets	17,392	17,005
Cost | Past due more than 90 days
Disclosure of financial assets that are either past due or impaired [line items]
Financial assets	54,192	25,768
Allowance for doubtful accounts
Disclosure of financial assets that are either past due or impaired [line items]
Financial assets	$ (4,474)	$ (4,752)

XML

Goodwill - Variations in goodwill (Details) $ in Thousands	12 Months Ended
	Sep. 30, 2019 CAD ($) segment	Sep. 30, 2018 CAD ($) segment
Disclosure of reconciliation of changes in goodwill [line items]
Number of operating segments | segment	8	9
Number of operating segments, below threshold | segment	2
Goodwill
Reconciliation of changes in goodwill [abstract]
Beginning balance	$ 7,341,720
Business acquisitions	587,103
Goodwill reallocation	0
Foreign currency translation adjustment	(160,986)
Ending balance	7,767,837	$ 7,341,720
Western and Southern Europe | Goodwill
Reconciliation of changes in goodwill [abstract]
Beginning balance	898,186
Business acquisitions	0
Goodwill reallocation	115,884
Foreign currency translation adjustment	(38,995)
Ending balance	975,075	898,186
Northern Europe | Goodwill
Reconciliation of changes in goodwill [abstract]
Beginning balance	1,327,204
Business acquisitions	482,939
Goodwill reallocation	0
Foreign currency translation adjustment	(106,216)
Ending balance	1,703,927	1,327,204
Canada | Goodwill
Reconciliation of changes in goodwill [abstract]
Beginning balance	1,141,227
Business acquisitions	(734)
Goodwill reallocation	(3,756)
Foreign currency translation adjustment	0
Ending balance	1,136,737	1,141,227
U.S. Commercial and State Government | Goodwill
Reconciliation of changes in goodwill [abstract]
Beginning balance	1,111,719
Business acquisitions	0
Goodwill reallocation	(4,361)
Foreign currency translation adjustment	26,888
Ending balance	1,134,246	1,111,719
U.S. Federal | Goodwill
Reconciliation of changes in goodwill [abstract]
Beginning balance	882,246
Business acquisitions	13,955
Goodwill reallocation	0
Foreign currency translation adjustment	21,863
Ending balance	918,064	882,246
U.K. and Australia | Goodwill
Reconciliation of changes in goodwill [abstract]
Beginning balance	829,520
Business acquisitions	0
Goodwill reallocation	5,366
Foreign currency translation adjustment	(28,568)
Ending balance	806,318	829,520
Central and Eastern Europe | Goodwill
Reconciliation of changes in goodwill [abstract]
Beginning balance	856,916
Business acquisitions	90,943
Goodwill reallocation	(94,696)
Foreign currency translation adjustment	(32,598)
Ending balance	820,565	856,916
Asia Pacific | Goodwill
Reconciliation of changes in goodwill [abstract]
Beginning balance	294,702
Business acquisitions	0
Goodwill reallocation	(18,437)
Foreign currency translation adjustment	(3,360)
Ending balance	$ 272,905	$ 294,702

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Income taxes - Disclosure of Deferred Tax Balances (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2017
Income Taxes [Abstract]
Deferred tax assets	$ 100,539	$ 139,664
Deferred tax liabilities	(178,265)	(173,009)
Deferred tax assets (liabilities)	$ (77,726)	$ (33,345)	$ (66,913)

XML

Cost of services, selling and administrative (Tables)

12 Months Ended

Sep. 30, 2019

Analysis of income and expense [abstract]

Disclosure of Cost of Services, Selling and Administrative

	Year ended September 30
	2019	2018
	$	$
Salaries and other member costs1	7,158,588	6,846,585
Professional fees and other contracted labour	1,439,915	1,369,420
Hardware, software and data center related costs	873,158	829,655
Property costs	363,812	307,496
Amortization and depreciation (Note 23)	388,087	383,834
Other operating expenses	60,447	64,801
	10,284,007	9,801,791

¹  Net of R&D and other tax credits of $171,389,000 in 2019 ($182,493,000 in 2018).

XML

Accumulated other comprehensive income (Tables)

12 Months Ended

Sep. 30, 2019

Analysis Of Other Comprehensive Income By Item [Abstract]

Schedule of accumulated other comprehensive income

	As at September 30, 2019		As at September 30, 2018
	$		$
Items that will be reclassified subsequently to net earnings:
Net unrealized gains on translating financial statements of foreign operations, net of accumulated income tax expense of $63,579 ($72,054 as at September 30, 2018)	596,358		759,015
Net losses on cross-currency swaps and on translating long-term debt designated as hedges of net investments in foreign operations, net of accumulated income tax recovery of $67,165 ($73,502 as at September 30, 2018)	(426,376	)	(479,400	)
Deferred costs of hedging on cross-currency swaps, net of accumulated income tax recovery of $1,113 (nil as at September 30, 2018)	(4,091	)	—
Net unrealized gains (losses) on cash flow hedges, net of accumulated income tax expense of $13,003 (net of accumulated tax recovery of $12,286 as at September 30, 2018)	24,157		(26,786	)
Net unrealized gains (losses) on financial assets at fair value through other comprehensive income, net of accumulated income tax expense of $352 (net of accumulated income tax recovery of $734 as at September 30, 2018)	1,486		(2,616	)
Items that will not be reclassified subsequently to net earnings:
Net remeasurement losses on defined benefit plans, net of accumulated income tax recovery of $8,698 ($13,021 as at September 30, 2018)	(14,840	)	(48,617	)
	176,694		201,596

XML

Share-based payments - Stock options (Narrative) (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of classes of share capital [line items]
Weighted average share price at the date of exercise for stock options (in CAD per share)	$ 93.68	$ 74.01
Stock options
Disclosure of classes of share capital [line items]
Vesting period for stock options	4 years
Expiration period for stock options	10 years
Stock options | Class A subordinate shares
Disclosure of classes of share capital [line items]
Number of shares reserved for issuance under the stock option plan (in shares)	25,881,386

XML

Share-based payments - Performance share units (Narrative) (Details) - PSUs	12 Months Ended
	Sep. 30, 2019 shares
Disclosure of terms and conditions of share-based payment arrangement [line items]
Vesting period for PSUs	4 years
Class A subordinate shares
Disclosure of terms and conditions of share-based payment arrangement [line items]
Number of shares per PSU to which participants are entitled (in shares)	1

XML

Supplementary cash flow information

12 Months Ended

Sep. 30, 2019

Cash Flow Statement [Abstract]

Supplementary cash flow information

Supplementary cash flow information

a) Net change in non-cash working capital items is as follows for the years ended September 30:

	2019		2018
	$		$
Accounts receivable	205,549		(106,072	)
Work in progress	(161,031	)	8,290
Prepaid expenses and other assets	(22,238	)	10,927
Long-term financial assets	(3,547	)	(11,448	)
Accounts payable and accrued liabilities	(54,822	)	107,889
Accrued compensation	13,112		(10,602	)
Deferred revenue	(22,659	)	(61,827	)
Provisions	737		(31,831	)
Long-term liabilities	19,353		13,866
Retirement benefits obligations	(2,814	)	493
Derivative financial instruments	(271	)	46
Income taxes	(27,620	)	42,032
	(56,251	)	(38,237	)

b) Non-cash operating and investing activities related to operations are as follows for the years ended September 30:

	2019		2018
	$		$
Operating activities
Accounts payable and accrued liabilities	14,573		26,333
Provisions	2,512		1,516
	17,085		27,849
Investing activities
Purchase of PP&E	(14,913	)	(17,600	)
Additions to intangible assets	(14,267	)	(19,441	)
	(29,180	)	(37,041	)

26.    Supplementary cash flow information (continued)

c) Changes arising from financing activities are as follows for the years ended September 30:

	2019				2018
	Long-term debt		Derivative financial instruments to hedge long-term debt		Long-term debt		Derivative financial instruments to hedge long-term debt
	$		$		$		$
Balance, beginning of year	1,800,893		43,217		1,862,003		58,844
Cash used in financing activities excluding equity
Net change in unsecured committed revolving credit facility	139,575		—		(5,205	)	—
Increase of long-term debt	686,810		—		20,111		—
Repayment of long-term debt	(355,406	)	—		(121,771	)	—
Repayment of debt assumed in business acquisitions	(2,141	)	—		(28,609	)	—
Settlement of derivative financial instruments (Note 30)	—		(554	)	—		(2,430	)
Non-cash financing activities
Increase in obligations under finance leases	12,095		—		9,192		—
Additions through business acquisitions (Note 25)	9,828		—		27,925		—
Changes in foreign currency exchange rates	25,304		(72,557	)	50,968		(13,197	)
Other	14,249		—		(13,721	)	—
Balance, end of year	2,331,207		(29,894	)	1,800,893		43,217

d) Interest paid and received and income taxes paid are classified within operating activities and are as follows for the years ended September 30:

	2019	2018
	$	$
Interest paid	102,108	81,998
Interest received	3,080	1,536
Income taxes paid	386,953	261,952

e) Cash and cash equivalents consisted of unrestricted cash as at September 30, 2019 and 2018.

XML

Financial instruments

12 Months Ended

Sep. 30, 2019

Financial Instruments [Abstract]

Financial instruments

Financial instruments

FAIR VALUE MEASUREMENTS

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.

Valuation techniques used to value financial instruments are as follows:

- The fair value of Senior U.S. and euro unsecured notes and the other long-term debt is estimated by discounting expected cash flows at rates currently offered to the Company for debts of the same remaining maturities and conditions;

- The fair value of long-term bonds included in funds held for clients and in long-term investments is determined by discounting the future cash flows using observable inputs, such as interest rate yield curves or credit spreads, or according to similar transactions on an arm's-length basis;

- The fair value of foreign currency forward contracts is determined using forward exchange rates at the end of the reporting period;

- The fair value of cross-currency swaps and interest rate swaps is determined based on market data (primarily yield curves, exchange rates and interest rates) to calculate the present value of all estimated cash flows;

- The fair value of cash and cash equivalents is determined using observable quotes; and

- The fair value of deferred compensation plan assets within long-term financial assets is based on observable price quotations and net assets values at the reporting date.

As at September 30, 2019, there were no changes in valuation techniques.

The following table presents the financial liabilities included in the long-term debt (Note 13) measured at amortized cost categorized using the fair value hierarchy.

		As at September 30, 2019		As at September 30, 2018
	Level	Carrying amount	Fair value	Carrying amount	Fair value
		$	$	$	$
Senior U.S. and euro unsecured notes	Level 2	1,256,554	1,330,809	1,517,334	1,550,329
Obligations other than finance leases	Level 2	14,295	13,960	30,124	29,130
Obligations under finance leases	Level 2	30,339	29,792	29,909	29,193
Other long-term debt	Level 2	33,710	32,783	28,731	27,674
		1,334,898	1,407,344	1,606,098	1,636,326

For the remaining financial assets and liabilities measured at amortized cost, the carrying values approximate the fair values of the financial instruments given their short term maturity.

30.    Financial instruments (continued)

FAIR VALUE MEASUREMENTS (CONTINUED)

The following table presents financial assets and liabilities measured at fair value categorized using the fair value hierarchy:

	Level	As at September 30, 2019		As at September 30, 2018
		$		$
Financial assets
FVTE
Cash and cash equivalents	Level 2		213,831		184,091
Deferred compensation plan assets (Note 10)	Level 1		62,627		56,900
			276,458		240,991
Derivative financial instruments designated as      hedging instruments
Current derivative financial instruments included in current financial assets	Level 2
Cross-currency swaps			4,243		8,545
Foreign currency forward contracts			25,799		3,850
Long-term derivative financial instruments (Note 10)	Level 2
Cross-currency swaps			45,193		8,943
Foreign currency forward contracts			25,069		2,369
Interest rate swaps			1,380		—
			101,684		23,707
FVOCI (2018: available for sale)
Short-term investments included in current financial assets	Level 2		9,889		—
Long-term bonds included in funds held for clients (Note 5)	Level 2		180,289		184,401
Long-term investments (Note 10)	Level 2		24,596		30,054
			214,774		214,455
Financial liabilities
Derivative financial instruments designated as       hedging instruments
Current derivative financial instruments	Level 2
Cross-currency swaps			2,982		21,950
Foreign currency forward contracts			1,920		17,468
Long-term derivative financial instruments	Level 2
Cross-currency swaps			16,560		38,755
Foreign currency forward contracts			1,762		26,673
Interest rate swaps			—		12,326
			23,224		117,172

There have been no transfers between Level 1 and Level 2 for the years ended September 30, 2019 and 2018.

30.    Financial instruments (continued)

MARKET RISK

Market risk incorporates a range of risks. Movements in risk factors, such as interest rate risk and currency risk, affect the fair values of financial assets and liabilities.

Interest rate risk

The Company has interest rate swaps whereby the Company receives a fixed rate of interest and pays interest at a variable rate of its Senior U.S. unsecured note. These swaps are being used to hedge the exposure to changes in the fair value of the debt. The following table summarizes the fair value of theses swaps:

						As at September 30, 2019	As at September 30, 2018
Interest rate swaps	Notional amount	Receive Rate		Pay Rate	Maturity	Fair value	Fair value
Fair value hedges of Senior U.S. unsecured note	U.S.$250,000	4.99	%	LIBOR 1 month + 3.26%	December 2021	1,380	(12,326	)

Senior U.S. unsecured note with a carrying value of $332,533,000, includes an accumulated amount of fair value hedge adjustments of $1,418,000 as at September 30, 2019.

In addition, the Company designates cross-currency interest rate swaps as cash flow hedges for changes in both interest rates and foreign exchange rates of foreign currency denominated long-term debt as described below.

The Company is also exposed to interest rate risk on its unsecured committed revolving credit facility.

The Company analyzes its interest rate risk exposure on an ongoing basis using various scenarios to simulate refinancing or the renewal of existing positions. Based on these scenarios, a change in the interest rate of 1% would not have had a significant impact on net earnings and comprehensive income.

Currency risk

The Company operates internationally and is exposed to risk from changes in foreign currency exchange rates. The Company mitigates this risk principally through foreign currency denominated debt and derivative financial instruments, which includes foreign currency forward contracts and cross-currency swaps.

The Company hedges a portion of the translation of the Company’s net investments in its U.S. and European operations into Canadian dollar, with Senior U.S. and euro unsecured notes. As of September 30, 2019, U.S. unsecured notes of a carrying value of $634,095,000 and a nominal amount of $632,762,000 has been designated as hedging instruments to hedge portions of the Company’s net investments in its U.S. and European operations.

The Company also hedges a portion of the translation of the Company’s net investments in its European operations with cross-currency swaps.

30.    Financial instruments (continued)

MARKET RISK (CONTINUED)

Currency risk (continued)

The following tables summarize the cross-currency swap agreements that the Company had entered into in order to manage its currency:

					As at September 30, 2019		As at September 30, 2018
Receive Notional	Receive Rate	Pay Notional	Pay rate	Maturity	Fair value		Fair value
Hedges of net investments in European operations
$443,500	From 3.40% to 3.81%	€285,400	From 2.10% to 2.51%	From September 2020 to 2024	19,305		1,985
$136,274	From 3.57% to 3.63%	£75,842	From 2.67% to 2.80%	September 2024	12,511		6,311
$58,419	From 3.57% to 3.68%	Skr371,900	From 2.12% to 2.18%	September 2024	7,995		2,553
Hedges of net investments in European operations and cash flow hedges on unsecured committed term loan credit facility
U.S.$500,000	LIBOR 1 month + 3.03%	€443,381	From 1.13% to 1.17%	December 2023	(3,627	)	—
Cash flow hedges of Senior U.S. unsecured notes
U.S.$470,000	From 3.74% to 4.06%	$638,193	From 3.40% to 3.81%	From September 2020 to 2024	(6,290	)	(54,066	)
Total					29,894		(43,217	)

During the year ended September 30, 2019, the Company settled cross-currency swaps with a notional amount of $318,600,000 for a net amount of $554,000. The related amounts recognized in accumulated other comprehensive income will be transferred to earnings when the net investment is disposed of.

The Company enters into foreign currency forward contracts to hedge the variability in various foreign currency exchange rates on future revenues. Hedging relationships are designated and documented at inception and quarterly effectiveness assessments are performed during the year.

As at September 30, 2019, the Company held foreign currency forward contracts to hedge exposures to changes in foreign currency, which have the following notional, average contract rates and maturities:

		Average contract rates		As at September 30, 2019		As at September 30, 2018
Foreign currency forward contracts	Notional	Less than one year	More than one year	Fair value		Fair value
USD/INR	U.S.$130,070	72.07	77.74	1,498		(8,727	)
CAD/INR	$300,226	57.36	60.46	11,687		(8,258	)
EUR/INR	€107,386	88.06	95.43	14,985		(7,445	)
GBP/INR	£86,669	96.30	104.48	11,929		(6,221	)
SEK/INR	Skr255,236	8.35	8.88	3,945		(488	)
EUR/GBP	€49,442	0.89	0.91	(311	)	(2,788	)
EUR/MAD	€65,714	11.17	11.91	4,416		(2,879	)
EUR/CZK	€24,991	25.95	26.50	243		4
EUR/SEK	€43,298	10.35	10.56	(1,828	)	(752	)
Others	$57,239			622		(368	)
Total				47,186		(37,922	)

30.    Financial instruments (continued)

MARKET RISK (CONTINUED)

Currency risk (continued)

The following table details the Company's sensitivity to a 10% strengthening of the Swedish krona, the U.S. dollar, the euro and the British pound foreign currency rates on net earnings and comprehensive income. The sensitivity analysis on net earnings presents the impact of foreign currency denominated financial instruments and adjusts their translation at period end for a 10% strengthening in foreign currency rates. The sensitivity analysis on other comprehensive income presents the impact of a 10% strengthening in foreign currency rates on the fair value of foreign currency forward contracts designated as cash flow hedges and on net investment hedges.

							2019								2018
	Swedish krona impact		U.S. dollar impact		euro impact		British pound impact		Swedish krona impact		U.S. dollar  impact		euro impact		British pound impact
	$		$		$		$		$		$		$		$
Increase (decrease) in net    earnings	875		2,333		167		2,166		(906	)	(4,870	)	(778	)	(2,695	)
Decrease in other    comprehensive income	(7,724	)	(65,034	)	(109,838	)	(24,736	)	(6,522	)	(65,337	)	(107,722	)	(25,018	)

LIQUIDITY RISK

Liquidity risk is the risk that the Company is not able to meet its financial obligations as they fall due or can do so only at excessive cost. The Company’s activities are financed through a combination of the cash flows from operations, borrowing under existing unsecured committed revolving credit facility, the issuance of debt and the issuance of equity. One of management’s primary goals is to maintain an optimal level of liquidity through the active management of the assets and liabilities as well as the cash flows. The Company regularly monitors its cash forecasts to ensure it has sufficient flexibility under its available liquidity to meet its obligations.

30.    Financial instruments (continued)

LIQUIDITY RISK (CONTINUED)

The following tables summarize the carrying amount and the contractual maturities of both the interest and principal portion of financial liabilities. All amounts contractually denominated in foreign currency are presented in Canadian dollar equivalent amounts using the period-end spot rate or floating rate.

As at September 30, 2019	Carrying amount	Contractual cash flows		Less than one year		Between one and two years		Between two and five years		Beyond five years
	$	$		$		$		$		$
Non-derivative financial liabilities
Accounts payable and accrued liabilities	1,108,895	1,108,895		1,108,895		—		—		—
Accrued compensation	642,897	642,897		642,897		—		—		—
Senior U.S. and euro unsecured notes	1,256,554	1,425,138		116,613		309,780		998,745		—
Unsecured committed revolving credit facility	334,370	378,298		10,493		10,493		357,312		—
Unsecured committed term loan credit facility	661,939	747,921		19,677		20,346		707,898		—
Obligations other than finance leases	14,295	14,609		10,938		3,102		569		—
Obligations under finance leases	30,339	31,245		14,534		11,585		5,126		—
Other long-term debt	33,710	34,181		22,719		5,652		5,219		591
Clients’ funds obligations	366,796	366,796		366,796		—		—		—
Derivative financial liabilities
Cash flow hedges of future revenue	3,682
Outflow		224,440		97,993		80,424		46,023		—
(Inflow)		(228,672	)	(97,250	)	(82,216	)	(49,206	)	—
Cross-currency swaps	19,542
Outflow		1,160,635		91,857		165,934		902,844		—
(Inflow)		(1,218,430	)	(101,823	)	(172,868	)	(943,739	)	—
	4,473,019	4,687,953		2,304,339		352,232		2,030,791		591

As at September 30, 2018	Carrying amount	Contractual cash flows		Less than one year		Between one and two years		Between two and five years		Beyond five years
	$	$		$		$		$		$
Non-derivative financial liabilities
Accounts payable and accrued liabilities	1,134,802	1,134,802		1,134,802		—		—		—
Accrued compensation	602,245	602,245		602,245		—		—		—
Senior U.S. and euro unsecured notes	1,517,334	1,753,402		354,575		113,955		814,337		470,535
Unsecured committed revolving credit facility	194,795	222,331		6,573		6,591		209,167		—
Obligations other than finance leases	30,124	30,794		19,319		9,393		2,082		—
Obligations under finance leases	29,909	30,976		12,909		10,005		8,062		—
Other long-term debt	28,731	29,155		20,302		1,613		5,826		1,414
Clients’ funds obligations	328,324	328,324		328,324		—		—		—
Derivative financial liabilities
Cash flow hedges of future revenue	44,141
Outflow		889,665		359,381		302,294		227,990		—
(Inflow)		(902,035	)	(350,963	)	(307,598	)	(243,473	)	—
Cross-currency swaps	60,705
Outflow		1,366,739		353,186		162,933		607,662		242,958
(Inflow)		(1,355,968	)	(338,419	)	(167,099	)	(609,398	)	(241,052	)
Interest rate swaps	12,326	4,845		1,384		1,384		2,077		—
	3,983,436	4,135,275		2,503,618		133,471		1,024,332		473,855

30.    Financial instruments (continued)

LIQUIDITY RISK (CONTINUED)

As at September 30, 2019, the Company held cash and cash equivalents, funds held for clients, short-term investments and long-term investments of $616,428,000 ($539,697,000 as at September 30, 2018). The Company also had available $1,155,369,000 in unsecured committed revolving credit facility ($1,295,595,000 as at September 30, 2018). As at September 30, 2019, trade accounts receivable amounted to $979,728,000 (Note 4) ($1,126,772,000 as at September 30, 2018). Given the Company’s available liquid resources as compared to the timing of the payments of liabilities, management assesses the Company’s liquidity risk to be low.

CREDIT RISK

The Company takes on exposure to credit risk, which is the risk that a counterparty will be unable to pay amounts in full when due. Financial instruments that potentially subject the Company to concentrations of credit risk consist of cash and cash equivalents, accounts receivable, work in progress, long-term investments and derivative financial instruments with a positive fair value. The maximum exposure of credit risk is generally represented by the carrying amount of these items reported on the consolidated balance sheets.

The Company is exposed to credit risk in connection with long-term investments through the possible inability of borrowers to meet the terms of their obligations. The Company mitigates this risk by investing primarily in high credit quality corporate and government bonds with a credit rating of A or higher. The application of the low credit exemption had no material impact on the Company's consolidated financial statements.

The Company has accounts receivable derived from clients engaged in various industries including government; manufacturing, retail & distribution; financial services; communications & utilities; and health that are not concentrated in any specific geographic area. These specific industries may be affected by economic factors that may impact trade accounts receivable. However, management does not believe that the Company is subject to any significant credit risk in view of the Company’s large and diversified client base and that any single industry or geographic region represents a significant credit risk to the Company. Historically, the Company has not made any significant write-offs and had low bad debt ratios. The application of the simplified approach to measure expected credit losses for trade accounts receivable and long-term receivables as well as for work in progress had no material impact on the Company's consolidated financial statements.

The following table sets forth details of the age of trade accounts receivable that are past due:

	2019		2018
	$		$
Not past due	793,387		951,277
Past due 1-30 days	96,106		109,668
Past due 31-60 days	23,125		27,806
Past due 61-90 days	17,392		17,005
Past due more than 90 days	54,192		25,768
	984,202		1,131,524
Allowance for doubtful accounts	(4,474	)	(4,752	)
	979,728		1,126,772

In addition, the exposure to credit risk of cash and cash equivalents and derivatives financial instruments is limited given that the Company deals mainly with a diverse group of high-grade financial institutions and that derivatives agreements are generally subject to master netting agreements, such as the International Swaps and Derivatives Association, which provide for net settlement of all outstanding contracts with the counterparty in case of an event of default.

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Long-term debt

12 Months Ended

Sep. 30, 2019

Financial Instruments [Abstract]

Long-term debt

Long-term debt

	As at September 30, 2019	As at September 30, 2018
	$	$
Senior U.S. unsecured note repayable of $331,150 (U.S.$250,000) in 20211	332,533	491,651
Senior unsecured notes repayable in September by tranches of $72,853 (U.S.$55,000) in 2021, $397,380 (U.S.$300,000) in 2024, $331,150 (U.S.$250,000) in five yearly repayments of U.S.$50,000 from 2020 to 2024 and $122,791 (€85,000) in 20212	924,021	1,025,683
Unsecured committed revolving credit facility3	334,370	194,795
Unsecured committed term loan credit facility4	661,939	—
Obligations repayable in blended monthly installments maturing at various dates until 2024, bearing a weighted average interest rate of 2.62% (2.46% in 2018)	14,295	30,124
Obligations under finance leases repayable in blended monthly installments maturing at various dates until 2024, bearing a weighted average interest rate of 2.44% (2.40% in 2018)	30,339	29,909
Other long-term debt	33,710	28,731
	2,331,207	1,800,893
Current portion	113,511	348,580
	2,217,696	1,452,313

¹  As at September 30, 2019, an amount of $331,150,000 was drawn, plus fair value adjustments relating to interest rate swaps designated as fair value hedges of $1,418,000 and less financing fees of $35,000. In December 2018, the Company repaid the scheduled repayment of a tranche of the Senior U.S. unsecured note for a total amount of $187,600,000 and settled the related cross-currency swaps (Note 30). The private placement financing with U.S. institutional investors is comprised of one tranche of Senior U.S. unsecured note with a maturity of 2.2 years and an interest rate of 4.99% (weighted average interest rate of 4.76% in 2018). The Senior U.S. unsecured note contains covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

²  As at September 30, 2019, an amount of $924,174,000 was drawn, less financing fees of $153,000. The private placement is comprised of three tranches of Senior U.S. unsecured notes and one tranche of Senior euro unsecured note, with a weighted average maturity of 3.2 years and a weighted average interest rate of 3.66% (3.63% in 2018). In September 2019, the Company repaid the second of the seven yearly scheduled repayments of U.S.$50,000,000 on a tranche of the Senior U.S. unsecured notes for a total amount of $66,055,000 and settled the related cross-currency swaps (Note 30). In September 2019, the Company also repaid the scheduled repayment of a tranche of the Senior U.S. unsecured notes for a total amount of $52,844,000. The Senior unsecured notes contain covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

³ The Company has an unsecured committed revolving credit facility available for an amount of $1,500,000,000 that expires in December 2023. This facility bears interest at bankers' acceptance, LIBOR or Canadian prime, plus a variable margin that is determined based on the Company's leverage ratio. As at September 30, 2019, an amount of $15,000,000 was drawn upon this facility at Canadian prime with no margin at a weighted average interest rate of 3.95% and $319,371,000 at banker's acceptance with a margin of 1.13% and a weighted average interest rate of 1.97%. Also, an amount of $9,631,000 has been committed against this facility to cover various letters of credit issued for clients and other parties. On November 5, 2019, the facility was extended by one year to December 2024 and can be further extended.There were no material changes in the terms and conditions including interest rates and banking covenants. The unsecured committed revolving credit facility contains covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

⁴ During the year ended September 30, 2019, the Company has entered into an unsecured committed term loan credit facility, for a notional amount of U.S. $500,000,000 expiring in December 2023. This facility bears interest at LIBOR, plus a variable margin that is determined based on the Company's leverage ratio. As at September 30, 2019, an amount of $662,300,000 was drawn less financing fees of $361,000 with a margin of 1.00% and a weighted average interest rate of 2.03%. The unsecured committed term loan credit facility contains covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

Minimum finance lease payments are as follows:

	Principal	Interest	Payment
	$	$	$
Less than one year	14,086	448	14,534
Between one and two years	11,303	282	11,585
Between two and five years	4,950	176	5,126
Total minimum finance lease payments	30,339	906	31,245

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Segmented information - Disclosure of PP&E, contract costs and intangible assets (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Disclosure of operating segments [line items]
PP&E, contract costs and intangible assets	$ 1,138,608	$ 1,110,566
U.S.
Disclosure of operating segments [line items]
PP&E, contract costs and intangible assets	367,415	337,191
Canada
Disclosure of operating segments [line items]
PP&E, contract costs and intangible assets	292,291	319,604
U.K.
Disclosure of operating segments [line items]
PP&E, contract costs and intangible assets	103,803	140,682
France
Disclosure of operating segments [line items]
PP&E, contract costs and intangible assets	45,501	53,214
Sweden
Disclosure of operating segments [line items]
PP&E, contract costs and intangible assets	125,987	68,463
Finland
Disclosure of operating segments [line items]
PP&E, contract costs and intangible assets	46,828	47,512
Germany
Disclosure of operating segments [line items]
PP&E, contract costs and intangible assets	47,800	37,331
Netherlands
Disclosure of operating segments [line items]
PP&E, contract costs and intangible assets	22,187	25,248
Others
Disclosure of operating segments [line items]
PP&E, contract costs and intangible assets	$ 86,796	$ 81,321

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Supplementary cash flow information - Interest and Income Taxes Paid and Received (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Cash Flow Statement [Abstract]
Interest paid	$ 102,108	$ 81,998
Interest received	3,080	1,536
Income taxes paid	$ 386,953	$ 261,952

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Commitments, contingencies and guarantees - Disclosure of Future Minimum Lease Payments Under Non-Cancellable Operating Leases (Details)	Sep. 30, 2019 CAD ($)
Disclosure of finance lease and operating lease by lessee [line items]
Future minimum lease payments under non-cancellable operating leases	$ 847,502,000
Less than one year
Disclosure of finance lease and operating lease by lessee [line items]
Future minimum lease payments under non-cancellable operating leases	188,121,000
Between one and two years
Disclosure of finance lease and operating lease by lessee [line items]
Future minimum lease payments under non-cancellable operating leases	155,531,000
Between two and five years
Disclosure of finance lease and operating lease by lessee [line items]
Future minimum lease payments under non-cancellable operating leases	332,619,000
Beyond five years
Disclosure of finance lease and operating lease by lessee [line items]
Future minimum lease payments under non-cancellable operating leases	$ 171,231,000

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Other long-term assets

12 Months Ended

Sep. 30, 2019

Subclassifications of assets, liabilities and equities [abstract]

Other long-term assets

Other long-term assets

	As at September 30, 2019	As at September 30, 2018
	$	$
Prepaid long-term maintenance agreements	20,532	21,647
Insurance contracts held to fund defined benefit pension and life assurance arrangements - reimbursement rights (Note 16)	23,879	24,652
Retirement benefits assets (Note 16)	96,620	27,482
Deposits	13,999	11,253
Deferred financing fees	3,798	3,182
Other	21,652	16,732
	180,480	104,948

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Funds held for clients

12 Months Ended

Sep. 30, 2019

Funds Held For Clients [Abstract]

Funds held for clients

Funds held for clients

	As at September 30, 2019	As at September 30, 2018
	$	$
Cash	187,823	141,151
Long-term bonds (Note 30)	180,289	184,401
	368,112	325,552

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Remaining performance obligations (Notes)

12 Months Ended

Sep. 30, 2019

Disclosure of performance obligations [abstract]

Remaining performance obligations

Remaining performance obligations

Remaining performance obligations relates to Company’s performance obligations that are partially or fully unsatisfied under fixed-fee arrangements for which the term of the contract is over one year.

The amount of the selling price allocated to remaining performance obligations as at September 30, 2019 is $964,052,000 and is expected to be recognized as revenue within weighted an average of 1.6 years.

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Accumulated other comprehensive income

12 Months Ended

Sep. 30, 2019

Analysis Of Other Comprehensive Income By Item [Abstract]

Accumulated other comprehensive income

Accumulated other comprehensive income

	As at September 30, 2019		As at September 30, 2018
	$		$
Items that will be reclassified subsequently to net earnings:
Net unrealized gains on translating financial statements of foreign operations, net of accumulated income tax expense of $63,579 ($72,054 as at September 30, 2018)	596,358		759,015
Net losses on cross-currency swaps and on translating long-term debt designated as hedges of net investments in foreign operations, net of accumulated income tax recovery of $67,165 ($73,502 as at September 30, 2018)	(426,376	)	(479,400	)
Deferred costs of hedging on cross-currency swaps, net of accumulated income tax recovery of $1,113 (nil as at September 30, 2018)	(4,091	)	—
Net unrealized gains (losses) on cash flow hedges, net of accumulated income tax expense of $13,003 (net of accumulated tax recovery of $12,286 as at September 30, 2018)	24,157		(26,786	)
Net unrealized gains (losses) on financial assets at fair value through other comprehensive income, net of accumulated income tax expense of $352 (net of accumulated income tax recovery of $734 as at September 30, 2018)	1,486		(2,616	)
Items that will not be reclassified subsequently to net earnings:
Net remeasurement losses on defined benefit plans, net of accumulated income tax recovery of $8,698 ($13,021 as at September 30, 2018)	(14,840	)	(48,617	)
	176,694		201,596

For the year ended September 30, 2019, $8,306,000 of the net unrealized gains on cash flow hedges, net of income tax recovery of $4,311,000, previously recognized in other comprehensive income were reclassified in the consolidated statements of earnings ($145,000 for the year ended September 30, 2018). For the year ended September 30, 2019, $5,203,000 of the deferred costs of hedging cross-currency swaps, net of income tax recovery of $1,113,000, were also reclassified in the consolidated statements of earnings.

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Investments in subsidiaries - Assets Acquired and Liabilities Assumed (Details) - CAD ($)	Sep. 30, 2019	Sep. 30, 2018
Disclosure of detailed information about borrowings [line items]
Current assets	$ 119,972,000	$ 109,878,000
PP&E	7,675,000	2,614,000
Intangible assets	112,744,000	47,723,000
Goodwill	587,837,000	209,992,000
Current liabilities	(133,481,000)	(89,179,000)
Deferred tax liabilities	(27,290,000)	(9,246,000)
Retirement benefits obligations	(7,994,000)
Long-term debt	(9,828,000)	(27,925,000)
Identifiable Assets Acquired (Liabilities Assumed), Excluding Cash And Cash Equivalents	649,635,000	243,857,000
Cash acquired	13,867,000	22,642,000
Net assets acquired	663,502,000	266,499,000
Consideration paid	637,482,000	253,428,000
Consideration payable	26,020,000	13,071,000
U.S. Commercial and State Government
Disclosure of detailed information about borrowings [line items]
Goodwill		44,674,000
Canada
Disclosure of detailed information about borrowings [line items]
Goodwill		29,081,000
Northern Europe
Disclosure of detailed information about borrowings [line items]
Goodwill	482,939,000	$ 136,237,000
Central and Eastern Europe
Disclosure of detailed information about borrowings [line items]
Goodwill	90,943,000
U.S. Federal
Disclosure of detailed information about borrowings [line items]
Goodwill	13,955,000
Acando
Disclosure of detailed information about borrowings [line items]
Current assets	105,298,000
PP&E	6,404,000
Intangible assets	102,889,000
Goodwill	555,921,000
Current liabilities	(120,746,000)
Deferred tax liabilities	(25,966,000)
Retirement benefits obligations	(6,550,000)
Long-term debt	(9,828,000)
Identifiable Assets Acquired (Liabilities Assumed), Excluding Cash And Cash Equivalents	607,422,000
Cash acquired	16,348,000
Net assets acquired	623,770,000
Consideration paid	599,744,000
Consideration payable	24,026,000
Other
Disclosure of detailed information about borrowings [line items]
Current assets	14,674,000
PP&E	1,271,000
Intangible assets	9,855,000
Goodwill	31,916,000
Current liabilities	(12,735,000)
Deferred tax liabilities	(1,324,000)
Retirement benefits obligations	(1,444,000)
Long-term debt	0
Identifiable Assets Acquired (Liabilities Assumed), Excluding Cash And Cash Equivalents	42,213,000
Cash acquired	(2,481,000)
Net assets acquired	39,732,000
Consideration paid	37,738,000
Consideration payable	$ 1,994,000

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Cost of services, selling and administrative (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Analysis of income and expense [abstract]
Salaries and other member costs	$ 7,158,588,000	$ 6,846,585,000
Professional fees and other contracted labour	1,439,915,000	1,369,420,000
Hardware, software and data center related costs	873,158,000	829,655,000
Property costs	363,812,000	307,496,000
Amortization and depreciation	388,087,000	383,834,000
Other operating expenses	60,447,000	64,801,000
Costs of services, selling and administrative	10,284,007,000	9,801,791,000
Research and development expense	$ 171,389,000	$ 182,493,000

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Financial instruments - Sensitivity Analysis (Details) - Currency risk - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Sweden, Kronor
Disclosure of nature and extent of risks arising from financial instruments [line items]
Increase (decrease) in net earnings	$ 875	$ (906)
Decrease in other comprehensive income	(7,724)	(6,522)
United States of America, Dollars
Disclosure of nature and extent of risks arising from financial instruments [line items]
Increase (decrease) in net earnings	2,333	(4,870)
Decrease in other comprehensive income	(65,034)	(65,337)
Euro Member Countries, Euro
Disclosure of nature and extent of risks arising from financial instruments [line items]
Increase (decrease) in net earnings	167	(778)
Decrease in other comprehensive income	(109,838)	(107,722)
United Kingdom, Pounds
Disclosure of nature and extent of risks arising from financial instruments [line items]
Increase (decrease) in net earnings	2,166	(2,695)
Decrease in other comprehensive income	$ (24,736)	$ (25,018)

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Basis of preparation

12 Months Ended

Sep. 30, 2019

Corporate Information And Statement Of IFRS Compliance [Abstract]

Basis of preparation

Basis of preparation

These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB).

The Company’s consolidated financial statements for the years ended September 30, 2019 and 2018 were authorized for issue by the Board of Directors on November 5, 2019.

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Commitments, contingencies and guarantees - Disclosure of Minimum Payments Under Long-Term Service and Other Agreements (Details)	Sep. 30, 2019 CAD ($)
Disclosure of maturity analysis for non-derivative financial liabilities [line items]
Minimum payments due under long-term service and other agreements	$ 211,845,000
Less than one year
Disclosure of maturity analysis for non-derivative financial liabilities [line items]
Minimum payments due under long-term service and other agreements	113,840,000
Between one and two years
Disclosure of maturity analysis for non-derivative financial liabilities [line items]
Minimum payments due under long-term service and other agreements	79,252,000
Between two and five years
Disclosure of maturity analysis for non-derivative financial liabilities [line items]
Minimum payments due under long-term service and other agreements	$ 18,753,000

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Consolidated Balance Sheets - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Current assets
Cash and cash equivalents	$ 213,831	$ 184,091
Accounts receivable	1,357,090	1,481,368
Work in progress	1,096,031	942,826
Current financial assets	39,931	12,395
Prepaid expenses and other current assets	172,182	153,554
Income taxes	10,206	4,646
Total current assets before funds held for clients	2,889,271	2,778,880
Funds held for clients	368,112	325,552
Total current assets	3,257,383	3,104,432
Property, plant and equipment	397,661	388,093
Contract costs	222,965	243,147
Intangible assets	517,982	479,326
Other long-term assets	180,480	104,948
Long-term financial assets	176,899	117,736
Deferred tax assets	100,539	139,664
Goodwill	7,767,837	7,341,720
Total assets	12,621,746	11,919,066
Current liabilities
Accounts payable and accrued liabilities	1,108,895	1,134,802
Accrued compensation	642,897	602,245
Current derivative financial instruments	4,902	39,418
Deferred revenue	397,370	399,549
Income taxes	176,243	194,681
Provisions	73,509	72,068
Current portion of long-term debt	113,511	348,580
Total current liabilities before clients’ funds obligations	2,517,327	2,791,343
Clients’ funds obligations	366,796	328,324
Total current liabilities	2,884,123	3,119,667
Long-term income taxes	7,690	10,603
Long-term provisions	24,946	25,933
Long-term debt	2,217,696	1,452,313
Other long-term liabilities	213,392	205,646
Long-term derivative financial instruments	18,322	77,754
Deferred tax liabilities	178,265	173,009
Retirement benefits obligations	193,209	169,334
Total liabilities	5,737,643	5,234,259
Equity
Retained earnings	4,557,855	4,251,424
Accumulated other comprehensive income	176,694	201,596
Capital stock	1,903,977	2,018,592
Contributed surplus	245,577	213,195
Total equity	6,884,103	6,684,807
Total equity and liabilities	$ 12,621,746	$ 11,919,066

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Financial instruments - Interest Rate Risk (Details) $ in Thousands	Sep. 30, 2019 CAD ($)	Sep. 30, 2019 USD ($)	Sep. 30, 2018 CAD ($)
Disclosure of information about credit exposures designated as measured at fair value through profit or loss [line items]
Assets	$ 12,621,746		$ 11,919,066
Interest rate risk
Disclosure of information about credit exposures designated as measured at fair value through profit or loss [line items]
Receive Rate	4.99%	4.99%
Interest rate swaps | Interest rate risk
Disclosure of information about credit exposures designated as measured at fair value through profit or loss [line items]
Notional amount		$ 250,000,000
Pay Rate	3.26%	3.26%
Interest rate swaps | At fair value | Interest rate risk
Disclosure of information about credit exposures designated as measured at fair value through profit or loss [line items]
Assets	$ 1,380		$ (12,326)

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Accumulated other comprehensive income (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Items that will be reclassified subsequently to net earnings (net of income taxes):
Net unrealized gains on translating financial statements of foreign operations, net of accumulated income tax expense of $63,579 ($72,054 as at September 30, 2018)	$ 596,358,000	$ 759,015,000
Net losses on cross-currency swaps and on translating long-term debt designated as hedges of net investments in foreign operations, net of accumulated income tax recovery of $67,165 ($73,502 as at September 30, 2018)	(426,376,000)	(479,400,000)
Deferred costs of hedging on cross-currency swaps, net of accumulated income tax recovery of $1,113 (nil as at September 30, 2018)	(4,091,000)	0
Net unrealized gains (losses) on cash flow hedges, net of accumulated income tax expense of $13,003 (net of accumulated tax recovery of $12,286 as at September 30, 2018)	24,157,000	(26,786,000)
Net unrealized gains (losses) on financial assets at fair value through other comprehensive income, net of accumulated income tax expense of $352 (net of accumulated income tax recovery of $734 as at September 30, 2018)	1,486,000	(2,616,000)
Items that will be reclassified subsequently to net earnings, tax portion:
Net unrealized gains on translating financial statement of foreign operations, accumulated income tax expense (recovery)	63,579,000	72,054,000
Net losses on derivative financial instruments and translating long-term debt designated as hedges in net investments in foreign operations, accumulated income tax expense (recovery)	(67,165,000)	(73,502,000)
Deferred costs of hedging on cross-currency swaps, net of accumulated income tax recovery	(1,113,000)	0
Net unrealized (losses) gains on cash flow hedges, accumulated income tax expense (recovery)	13,003,000	(12,286,000)
Net unrealized (losses) gains on available-for-sale investments, accumulated income tax expense (recovery)	352,000	(734,000)
Items that will not be reclassified subsequently to net earnings (net of income taxes):
Net remeasurement losses on defined benefit plans, net of accumulated income tax recovery of $8,698 ($13,021 as at September 30, 2018)	(14,840,000)	(48,617,000)
Items that will not be reclassified subsequently to net earnings, tax portion:
Net remeasurement losses on defined benefit plans, accumulated income tax expense (recovery)	(8,698,000)	(13,021,000)
Accumulated other comprehensive income	176,694,000	201,596,000
Net unrealized gains on cash flow hedges previously recognized in other comprehensive income, reclassified to net earnings	8,306,000	$ 145,000
Net unrealized gains on cash flow hedges previously recognized in other comprehensive income, reclassified to net earnings, income tax expense	4,311,000
Deferred costs of hedging on cross-currency swaps	$ 5,203,000

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Summary of significant accounting policies - Disclosure of lease adoption (Details) - CAD ($) $ in Thousands	Oct. 01, 2019	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2017
Assets
Accounts receivable		$ 1,357,090	$ 1,481,368
Prepaid expenses and other current assets		172,182	153,554
Property, plant and equipment		397,661	388,093
Right-of-use assets		0
Other long-term assets		180,480	104,948
Deferred tax assets		100,539	139,664
Other assets		10,413,794
Total assets		12,621,746	11,919,066
Liabilities
Accounts payable and accrued liabilities		1,108,895	1,134,802
Provisions		73,509	72,068
Current portion of long-term debt		113,511	348,580
Long-term provisions		24,946	25,933
Long-term debt		2,217,696	1,452,313
Other long-term liabilities		213,392	205,646
Deferred tax liabilities		77,726	33,345	$ 66,913
Deferred tax liabilities		178,265	173,009
Other liabilities		1,807,429
Total liabilities		5,737,643	5,234,259
Equity
Retained earnings		4,557,855	4,251,424
Other Equity		2,326,248
Total equity		6,884,103	6,684,807	$ 6,202,626
Total equity and liabilities		$ 12,621,746	$ 11,919,066
Forecast
Assets
Accounts receivable	$ 1,360,409
Prepaid expenses and other current assets	165,817
Property, plant and equipment	375,798
Right-of-use assets	701,346
Other long-term assets	181,087
Deferred tax assets	114,769
Other assets	10,413,794
Total assets	13,313,020
Liabilities
Accounts payable and accrued liabilities	1,100,858
Provisions	69,786
Current portion of long-term debt	266,269
Long-term provisions	22,682
Long-term debt	2,910,965
Other long-term liabilities	148,737
Deferred tax liabilities	169,475
Other liabilities	1,807,429
Total liabilities	6,496,201
Equity
Retained earnings	4,490,571
Other Equity	2,326,248
Total equity	6,816,819
Total equity and liabilities	13,313,020
Forecast | IFRS 16 adoption
Assets
Accounts receivable	3,319
Prepaid expenses and other current assets	(6,365)
Property, plant and equipment	(21,863)
Right-of-use assets	701,346
Other long-term assets	607
Deferred tax assets	14,230
Other assets	0
Total assets	691,274
Liabilities
Accounts payable and accrued liabilities	(8,037)
Provisions	(3,723)
Current portion of long-term debt	152,758
Long-term provisions	(2,264)
Long-term debt	693,269
Other long-term liabilities	(64,655)
Deferred tax liabilities	(8,790)
Other liabilities	0
Total liabilities	758,558
Equity
Retained earnings	(67,284)
Other Equity	0
Total equity	(67,284)
Total equity and liabilities	$ 691,274

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Financial instruments (Tables)

12 Months Ended

Sep. 30, 2019

Financial Instruments [Abstract]

Disclosure of financial liabilities

The following table presents the financial liabilities included in the long-term debt (Note 13) measured at amortized cost categorized using the fair value hierarchy.

		As at September 30, 2019		As at September 30, 2018
	Level	Carrying amount	Fair value	Carrying amount	Fair value
		$	$	$	$
Senior U.S. and euro unsecured notes	Level 2	1,256,554	1,330,809	1,517,334	1,550,329
Obligations other than finance leases	Level 2	14,295	13,960	30,124	29,130
Obligations under finance leases	Level 2	30,339	29,792	29,909	29,193
Other long-term debt	Level 2	33,710	32,783	28,731	27,674
		1,334,898	1,407,344	1,606,098	1,636,326

Disclosure of fair value measurement of financial assets

The following table presents financial assets and liabilities measured at fair value categorized using the fair value hierarchy:

	Level	As at September 30, 2019		As at September 30, 2018
		$		$
Financial assets
FVTE
Cash and cash equivalents	Level 2		213,831		184,091
Deferred compensation plan assets (Note 10)	Level 1		62,627		56,900
			276,458		240,991
Derivative financial instruments designated as      hedging instruments
Current derivative financial instruments included in current financial assets	Level 2
Cross-currency swaps			4,243		8,545
Foreign currency forward contracts			25,799		3,850
Long-term derivative financial instruments (Note 10)	Level 2
Cross-currency swaps			45,193		8,943
Foreign currency forward contracts			25,069		2,369
Interest rate swaps			1,380		—
			101,684		23,707
FVOCI (2018: available for sale)
Short-term investments included in current financial assets	Level 2		9,889		—
Long-term bonds included in funds held for clients (Note 5)	Level 2		180,289		184,401
Long-term investments (Note 10)	Level 2		24,596		30,054
			214,774		214,455
Financial liabilities
Derivative financial instruments designated as       hedging instruments
Current derivative financial instruments	Level 2
Cross-currency swaps			2,982		21,950
Foreign currency forward contracts			1,920		17,468
Long-term derivative financial instruments	Level 2
Cross-currency swaps			16,560		38,755
Foreign currency forward contracts			1,762		26,673
Interest rate swaps			—		12,326
			23,224		117,172

Disclosure of fair value measurement of financial liabilities

The following table presents financial assets and liabilities measured at fair value categorized using the fair value hierarchy:

	Level	As at September 30, 2019		As at September 30, 2018
		$		$
Financial assets
FVTE
Cash and cash equivalents	Level 2		213,831		184,091
Deferred compensation plan assets (Note 10)	Level 1		62,627		56,900
			276,458		240,991
Derivative financial instruments designated as      hedging instruments
Current derivative financial instruments included in current financial assets	Level 2
Cross-currency swaps			4,243		8,545
Foreign currency forward contracts			25,799		3,850
Long-term derivative financial instruments (Note 10)	Level 2
Cross-currency swaps			45,193		8,943
Foreign currency forward contracts			25,069		2,369
Interest rate swaps			1,380		—
			101,684		23,707
FVOCI (2018: available for sale)
Short-term investments included in current financial assets	Level 2		9,889		—
Long-term bonds included in funds held for clients (Note 5)	Level 2		180,289		184,401
Long-term investments (Note 10)	Level 2		24,596		30,054
			214,774		214,455
Financial liabilities
Derivative financial instruments designated as       hedging instruments
Current derivative financial instruments	Level 2
Cross-currency swaps			2,982		21,950
Foreign currency forward contracts			1,920		17,468
Long-term derivative financial instruments	Level 2
Cross-currency swaps			16,560		38,755
Foreign currency forward contracts			1,762		26,673
Interest rate swaps			—		12,326
			23,224		117,172

Disclosure of financial instruments by type of interest rate

The following table summarizes the fair value of theses swaps:

						As at September 30, 2019	As at September 30, 2018
Interest rate swaps	Notional amount	Receive Rate		Pay Rate	Maturity	Fair value	Fair value
Fair value hedges of Senior U.S. unsecured note	U.S.$250,000	4.99	%	LIBOR 1 month + 3.26%	December 2021	1,380	(12,326	)

Disclosure of detailed information about hedging instruments

The following tables summarize the cross-currency swap agreements that the Company had entered into in order to manage its currency:

					As at September 30, 2019		As at September 30, 2018
Receive Notional	Receive Rate	Pay Notional	Pay rate	Maturity	Fair value		Fair value
Hedges of net investments in European operations
$443,500	From 3.40% to 3.81%	€285,400	From 2.10% to 2.51%	From September 2020 to 2024	19,305		1,985
$136,274	From 3.57% to 3.63%	£75,842	From 2.67% to 2.80%	September 2024	12,511		6,311
$58,419	From 3.57% to 3.68%	Skr371,900	From 2.12% to 2.18%	September 2024	7,995		2,553
Hedges of net investments in European operations and cash flow hedges on unsecured committed term loan credit facility
U.S.$500,000	LIBOR 1 month + 3.03%	€443,381	From 1.13% to 1.17%	December 2023	(3,627	)	—
Cash flow hedges of Senior U.S. unsecured notes
U.S.$470,000	From 3.74% to 4.06%	$638,193	From 3.40% to 3.81%	From September 2020 to 2024	(6,290	)	(54,066	)
Total					29,894		(43,217	)

Disclosure of sensitivity analysis for currency risk

The following table details the Company's sensitivity to a 10% strengthening of the Swedish krona, the U.S. dollar, the euro and the British pound foreign currency rates on net earnings and comprehensive income. The sensitivity analysis on net earnings presents the impact of foreign currency denominated financial instruments and adjusts their translation at period end for a 10% strengthening in foreign currency rates. The sensitivity analysis on other comprehensive income presents the impact of a 10% strengthening in foreign currency rates on the fair value of foreign currency forward contracts designated as cash flow hedges and on net investment hedges.

							2019								2018
	Swedish krona impact		U.S. dollar impact		euro impact		British pound impact		Swedish krona impact		U.S. dollar  impact		euro impact		British pound impact
	$		$		$		$		$		$		$		$
Increase (decrease) in net    earnings	875		2,333		167		2,166		(906	)	(4,870	)	(778	)	(2,695	)
Decrease in other    comprehensive income	(7,724	)	(65,034	)	(109,838	)	(24,736	)	(6,522	)	(65,337	)	(107,722	)	(25,018	)

As at September 30, 2019, the Company held foreign currency forward contracts to hedge exposures to changes in foreign currency, which have the following notional, average contract rates and maturities:

		Average contract rates		As at September 30, 2019		As at September 30, 2018
Foreign currency forward contracts	Notional	Less than one year	More than one year	Fair value		Fair value
USD/INR	U.S.$130,070	72.07	77.74	1,498		(8,727	)
CAD/INR	$300,226	57.36	60.46	11,687		(8,258	)
EUR/INR	€107,386	88.06	95.43	14,985		(7,445	)
GBP/INR	£86,669	96.30	104.48	11,929		(6,221	)
SEK/INR	Skr255,236	8.35	8.88	3,945		(488	)
EUR/GBP	€49,442	0.89	0.91	(311	)	(2,788	)
EUR/MAD	€65,714	11.17	11.91	4,416		(2,879	)
EUR/CZK	€24,991	25.95	26.50	243		4
EUR/SEK	€43,298	10.35	10.56	(1,828	)	(752	)
Others	$57,239			622		(368	)
Total				47,186		(37,922	)

Disclosure of maturity analysis for non-derivative financial liabilities

30.    Financial instruments (continued)

LIQUIDITY RISK (CONTINUED)

The following tables summarize the carrying amount and the contractual maturities of both the interest and principal portion of financial liabilities. All amounts contractually denominated in foreign currency are presented in Canadian dollar equivalent amounts using the period-end spot rate or floating rate.

As at September 30, 2019	Carrying amount	Contractual cash flows		Less than one year		Between one and two years		Between two and five years		Beyond five years
	$	$		$		$		$		$
Non-derivative financial liabilities
Accounts payable and accrued liabilities	1,108,895	1,108,895		1,108,895		—		—		—
Accrued compensation	642,897	642,897		642,897		—		—		—
Senior U.S. and euro unsecured notes	1,256,554	1,425,138		116,613		309,780		998,745		—
Unsecured committed revolving credit facility	334,370	378,298		10,493		10,493		357,312		—
Unsecured committed term loan credit facility	661,939	747,921		19,677		20,346		707,898		—
Obligations other than finance leases	14,295	14,609		10,938		3,102		569		—
Obligations under finance leases	30,339	31,245		14,534		11,585		5,126		—
Other long-term debt	33,710	34,181		22,719		5,652		5,219		591
Clients’ funds obligations	366,796	366,796		366,796		—		—		—
Derivative financial liabilities
Cash flow hedges of future revenue	3,682
Outflow		224,440		97,993		80,424		46,023		—
(Inflow)		(228,672	)	(97,250	)	(82,216	)	(49,206	)	—
Cross-currency swaps	19,542
Outflow		1,160,635		91,857		165,934		902,844		—
(Inflow)		(1,218,430	)	(101,823	)	(172,868	)	(943,739	)	—
	4,473,019	4,687,953		2,304,339		352,232		2,030,791		591

As at September 30, 2018	Carrying amount	Contractual cash flows		Less than one year		Between one and two years		Between two and five years		Beyond five years
	$	$		$		$		$		$
Non-derivative financial liabilities
Accounts payable and accrued liabilities	1,134,802	1,134,802		1,134,802		—		—		—
Accrued compensation	602,245	602,245		602,245		—		—		—
Senior U.S. and euro unsecured notes	1,517,334	1,753,402		354,575		113,955		814,337		470,535
Unsecured committed revolving credit facility	194,795	222,331		6,573		6,591		209,167		—
Obligations other than finance leases	30,124	30,794		19,319		9,393		2,082		—
Obligations under finance leases	29,909	30,976		12,909		10,005		8,062		—
Other long-term debt	28,731	29,155		20,302		1,613		5,826		1,414
Clients’ funds obligations	328,324	328,324		328,324		—		—		—
Derivative financial liabilities
Cash flow hedges of future revenue	44,141
Outflow		889,665		359,381		302,294		227,990		—
(Inflow)		(902,035	)	(350,963	)	(307,598	)	(243,473	)	—
Cross-currency swaps	60,705
Outflow		1,366,739		353,186		162,933		607,662		242,958
(Inflow)		(1,355,968	)	(338,419	)	(167,099	)	(609,398	)	(241,052	)
Interest rate swaps	12,326	4,845		1,384		1,384		2,077		—
	3,983,436	4,135,275		2,503,618		133,471		1,024,332		473,855

Disclosure of maturity analysis for derivative financial liabilities

30.    Financial instruments (continued)

LIQUIDITY RISK (CONTINUED)

The following tables summarize the carrying amount and the contractual maturities of both the interest and principal portion of financial liabilities. All amounts contractually denominated in foreign currency are presented in Canadian dollar equivalent amounts using the period-end spot rate or floating rate.

As at September 30, 2019	Carrying amount	Contractual cash flows		Less than one year		Between one and two years		Between two and five years		Beyond five years
	$	$		$		$		$		$
Non-derivative financial liabilities
Accounts payable and accrued liabilities	1,108,895	1,108,895		1,108,895		—		—		—
Accrued compensation	642,897	642,897		642,897		—		—		—
Senior U.S. and euro unsecured notes	1,256,554	1,425,138		116,613		309,780		998,745		—
Unsecured committed revolving credit facility	334,370	378,298		10,493		10,493		357,312		—
Unsecured committed term loan credit facility	661,939	747,921		19,677		20,346		707,898		—
Obligations other than finance leases	14,295	14,609		10,938		3,102		569		—
Obligations under finance leases	30,339	31,245		14,534		11,585		5,126		—
Other long-term debt	33,710	34,181		22,719		5,652		5,219		591
Clients’ funds obligations	366,796	366,796		366,796		—		—		—
Derivative financial liabilities
Cash flow hedges of future revenue	3,682
Outflow		224,440		97,993		80,424		46,023		—
(Inflow)		(228,672	)	(97,250	)	(82,216	)	(49,206	)	—
Cross-currency swaps	19,542
Outflow		1,160,635		91,857		165,934		902,844		—
(Inflow)		(1,218,430	)	(101,823	)	(172,868	)	(943,739	)	—
	4,473,019	4,687,953		2,304,339		352,232		2,030,791		591

As at September 30, 2018	Carrying amount	Contractual cash flows		Less than one year		Between one and two years		Between two and five years		Beyond five years
	$	$		$		$		$		$
Non-derivative financial liabilities
Accounts payable and accrued liabilities	1,134,802	1,134,802		1,134,802		—		—		—
Accrued compensation	602,245	602,245		602,245		—		—		—
Senior U.S. and euro unsecured notes	1,517,334	1,753,402		354,575		113,955		814,337		470,535
Unsecured committed revolving credit facility	194,795	222,331		6,573		6,591		209,167		—
Obligations other than finance leases	30,124	30,794		19,319		9,393		2,082		—
Obligations under finance leases	29,909	30,976		12,909		10,005		8,062		—
Other long-term debt	28,731	29,155		20,302		1,613		5,826		1,414
Clients’ funds obligations	328,324	328,324		328,324		—		—		—
Derivative financial liabilities
Cash flow hedges of future revenue	44,141
Outflow		889,665		359,381		302,294		227,990		—
(Inflow)		(902,035	)	(350,963	)	(307,598	)	(243,473	)	—
Cross-currency swaps	60,705
Outflow		1,366,739		353,186		162,933		607,662		242,958
(Inflow)		(1,355,968	)	(338,419	)	(167,099	)	(609,398	)	(241,052	)
Interest rate swaps	12,326	4,845		1,384		1,384		2,077		—
	3,983,436	4,135,275		2,503,618		133,471		1,024,332		473,855

Disclosure of analysis of age of financial assets that are past due

The following table sets forth details of the age of trade accounts receivable that are past due:

	2019		2018
	$		$
Not past due	793,387		951,277
Past due 1-30 days	96,106		109,668
Past due 31-60 days	23,125		27,806
Past due 61-90 days	17,392		17,005
Past due more than 90 days	54,192		25,768
	984,202		1,131,524
Allowance for doubtful accounts	(4,474	)	(4,752	)
	979,728		1,126,772

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Employee benefits - Employee Benefit Expenses (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of defined benefit plans [line items]
Current service cost	$ 12,376,000	$ 11,741,000
Past service cost	8,239,000	2,166,000
Net interest on net defined benefit obligations or assets	1,965,000	3,617,000
Administration expenses	1,848,000	2,137,000
Defined benefit plan expenses	24,428,000	19,661,000
Net finance costs	3,813,000	5,754,000
Costs of services, selling and administrative
Disclosure of defined benefit plans [line items]
Defined benefit plan expenses	$ 20,615,000	$ 13,907,000

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Employee benefits - Amounts for Benefit Plans Included in Balance Sheet (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Disclosure of defined benefit plans [line items]
Defined benefit obligations	$ (1,044,584)	$ (964,073)
Fair value of plan assets	947,995	822,221
Surplus (deficit) in plan	(96,589)	(141,852)
Fair value of reimbursement rights	23,879	24,652
Net asset (liability) recognized in the balance sheet	(72,710)	(117,200)
Retirement benefits assets	96,620	27,482
Retirement benefits obligations	(193,209)	(169,334)
U.K.
Disclosure of defined benefit plans [line items]
Defined benefit obligations	(812,179)	(760,244)
Fair value of plan assets	908,406	787,550
Surplus (deficit) in plan	96,227	27,306
Fair value of reimbursement rights	0	0
Net asset (liability) recognized in the balance sheet	96,227	27,306
Retirement benefits assets	96,227	27,306
Retirement benefits obligations	0	0
Germany
Disclosure of defined benefit plans [line items]
Defined benefit obligations	(101,298)	(89,959)
Fair value of plan assets	12,803	13,250
Surplus (deficit) in plan	(88,495)	(76,709)
Fair value of reimbursement rights	22,360	23,170
Net asset (liability) recognized in the balance sheet	(66,135)	(53,539)
Retirement benefits assets	0	0
Retirement benefits obligations	(88,495)	(76,709)
Other
Disclosure of defined benefit plans [line items]
Defined benefit obligations	(131,107)	(113,870)
Fair value of plan assets	26,786	21,421
Surplus (deficit) in plan	(104,321)	(92,449)
Fair value of reimbursement rights	1,519	1,482
Net asset (liability) recognized in the balance sheet	(102,802)	(90,967)
Retirement benefits assets	393	176
Retirement benefits obligations	$ (104,714)	$ (92,625)

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Supplementary cash flow information (Tables)

12 Months Ended

Sep. 30, 2019

Cash Flow Statement [Abstract]

Disclosure of net change in non-cash working capital

Net change in non-cash working capital items is as follows for the years ended September 30:

	2019		2018
	$		$
Accounts receivable	205,549		(106,072	)
Work in progress	(161,031	)	8,290
Prepaid expenses and other assets	(22,238	)	10,927
Long-term financial assets	(3,547	)	(11,448	)
Accounts payable and accrued liabilities	(54,822	)	107,889
Accrued compensation	13,112		(10,602	)
Deferred revenue	(22,659	)	(61,827	)
Provisions	737		(31,831	)
Long-term liabilities	19,353		13,866
Retirement benefits obligations	(2,814	)	493
Derivative financial instruments	(271	)	46
Income taxes	(27,620	)	42,032
	(56,251	)	(38,237	)

Disclosure of non-cash operating and investing activities

Non-cash operating and investing activities related to operations are as follows for the years ended September 30:

	2019		2018
	$		$
Operating activities
Accounts payable and accrued liabilities	14,573		26,333
Provisions	2,512		1,516
	17,085		27,849
Investing activities
Purchase of PP&E	(14,913	)	(17,600	)
Additions to intangible assets	(14,267	)	(19,441	)
	(29,180	)	(37,041	)

Disclosure of financing activities

Changes arising from financing activities are as follows for the years ended September 30:

	2019				2018
	Long-term debt		Derivative financial instruments to hedge long-term debt		Long-term debt		Derivative financial instruments to hedge long-term debt
	$		$		$		$
Balance, beginning of year	1,800,893		43,217		1,862,003		58,844
Cash used in financing activities excluding equity
Net change in unsecured committed revolving credit facility	139,575		—		(5,205	)	—
Increase of long-term debt	686,810		—		20,111		—
Repayment of long-term debt	(355,406	)	—		(121,771	)	—
Repayment of debt assumed in business acquisitions	(2,141	)	—		(28,609	)	—
Settlement of derivative financial instruments (Note 30)	—		(554	)	—		(2,430	)
Non-cash financing activities
Increase in obligations under finance leases	12,095		—		9,192		—
Additions through business acquisitions (Note 25)	9,828		—		27,925		—
Changes in foreign currency exchange rates	25,304		(72,557	)	50,968		(13,197	)
Other	14,249		—		(13,721	)	—
Balance, end of year	2,331,207		(29,894	)	1,800,893		43,217

Disclosure of interest and income taxes paid

Interest paid and received and income taxes paid are classified within operating activities and are as follows for the years ended September 30:

	2019	2018
	$	$
Interest paid	102,108	81,998
Interest received	3,080	1,536
Income taxes paid	386,953	261,952

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Property, plant and equipment (Tables)

12 Months Ended

Sep. 30, 2019

Property, plant and equipment [abstract]

Disclosure of detailed information about property, plant and equipment

Buildings	10 to 40 years
Leasehold improvements	Lesser of the useful life or lease term
Furniture, fixtures and equipment	3 to 20 years
Computer equipment	3 to 5 years

	Land and buildings		Leasehold improvements		Furniture, fixtures and equipment		Computer equipment		Total
	$		$		$		$		$
Cost
As at September 30, 2018	58,455		204,888		164,634		686,499		1,114,476
Additions	619		40,915		19,568		104,887		165,989
Additions - business acquisitions (Note 25a)	—		5,320		981		1,374		7,675
Disposals/retirements	—		(25,565	)	(4,146	)	(67,291	)	(97,002	)
Foreign currency translation adjustment	(460	)	(999	)	(399	)	(10,840	)	(12,698	)
As at September 30, 2019	58,614		224,559		180,638		714,629		1,178,440
Accumulated depreciation
As at September 30, 2018	14,652		144,275		106,223		461,233		726,383
Depreciation expense (Note 23)	2,601		21,021		16,428		119,214		159,264
Disposals/retirements	—		(25,099	)	(3,836	)	(67,223	)	(96,158	)
Foreign currency translation adjustment	(292	)	(471	)	(143	)	(7,804	)	(8,710	)
As at September 30, 2019	16,961		139,726		118,672		505,420		780,779
Net carrying amount as at September 30, 2019	41,653		84,833		61,966		209,209		397,661
	Land and buildings		Leasehold improvements		Furniture, fixtures and equipment		Computer equipment		Total
	$		$		$		$		$
Cost
As at September 30, 2017	65,640		210,326		164,016		645,363		1,085,345
Additions	748		27,970		11,034		110,776		150,528
Additions - business acquisitions (Note 25b)	—		192		943		1,479		2,614
Disposals/retirements	(8,933	)	(35,311	)	(11,082	)	(73,245	)	(128,571	)
Foreign currency translation adjustment	1,000		1,711		(277	)	2,126		4,560
As at September 30, 2018	58,455		204,888		164,634		686,499		1,114,476
Accumulated depreciation
As at September 30, 2017	20,691		154,801		99,131		414,109		688,732
Depreciation expense (Note 23)	2,000		21,881		16,003		116,703		156,587
Impairment (Note 23)	—		160		1,764		—		1,924
Disposals/retirements	(8,542	)	(34,251	)	(10,396	)	(70,577	)	(123,766	)
Foreign currency translation adjustment	503		1,684		(279	)	998		2,906
As at September 30, 2018	14,652		144,275		106,223		461,233		726,383
Net carrying amount as at September 30, 2018	43,803		60,613		58,411		225,266		388,093

Disclosure of recognised finance lease as assets by lessee

PP&E include the following assets acquired under finance leases:

	As at September 30, 2019			As at September 30, 2018
	Cost	Accumulated depreciation	Net carrying amount	Cost	Accumulated depreciation	Net carrying amount
	$	$	$	$	$	$
Furniture, fixtures and equipment	14,578	8,285	6,293	15,309	7,958	7,351
Computer equipment	40,357	24,787	15,570	46,183	29,831	16,352
	54,935	33,072	21,863	61,492	37,789	23,703

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Long-term financial assets (Tables)

12 Months Ended

Sep. 30, 2019

Subclassifications of assets, liabilities and equities [abstract]

Disclosure of Long-Term Financial Assets

	As at September 30, 2019	As at September 30, 2018
	$	$
Deferred compensation plan assets (Notes 16 and 30)	62,627	56,900
Long-term investments (Note 30)	24,596	30,054
Long-term receivables	18,034	19,470
Long-term derivative financial instruments (Note 30)	71,642	11,312
	176,899	117,736

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Share-based payments (Tables)

12 Months Ended

Sep. 30, 2019

Share-Based Payment Arrangements [Abstract]

Disclosure of Information Concerning Outstanding Stock Options

The following table presents information concerning the outstanding stock options granted by the Company:

			2019			2018
	Number of options		Weighted average exercise price per share	Number of options		Weighted average exercise price per share
			$			$
Outstanding, beginning of year	12,830,826		52.01	15,237,883		44.70
Granted	52,735		82.59	1,944,829		83.94
Exercised (Note 18)	(1,942,580	)	32.81	(2,737,156	)	28.19
Forfeited	(1,045,783	)	64.11	(1,610,969	)	61.93
Expired	(3,606	)	34.79	(3,761	)	28.13
Outstanding, end of year	9,891,592		54.64	12,830,826		52.01
Exercisable, end of year	5,460,470		41.32	5,695,951		34.11

Disclosure of Range of Exercise Prices of Outstanding Stock Options

The following table summarizes information about the outstanding stock options granted by the Company as at September 30, 2019:

		Options outstanding		Options exercisable
Range of exercise price	Number of options	Weighted average remaining contractual life	Weighted average exercise price	Number of options	Weighted average exercise price
$		(in years)	$		$
13.26 to 38.79	2,644,296	3.37	28.10	2,644,296	28.10
39.47 to 47.36	599,536	5.12	39.57	599,536	39.57
47.81 to 56.69	1,192,731	5.99	48.51	864,103	48.54
57.21 to 63.72	3,554,413	7.45	63.21	1,315,301	63.20
67.04 to 102.79	1,900,616	8.93	84.16	37,234	68.78
	9,891,592	6.33	54.64	5,460,470	41.32

Disclosure of Number of Options and Weighted Average Remaining Contractual Life

The following table summarizes information about the outstanding stock options granted by the Company as at September 30, 2019:

		Options outstanding		Options exercisable
Range of exercise price	Number of options	Weighted average remaining contractual life	Weighted average exercise price	Number of options	Weighted average exercise price
$		(in years)	$		$
13.26 to 38.79	2,644,296	3.37	28.10	2,644,296	28.10
39.47 to 47.36	599,536	5.12	39.57	599,536	39.57
47.81 to 56.69	1,192,731	5.99	48.51	864,103	48.54
57.21 to 63.72	3,554,413	7.45	63.21	1,315,301	63.20
67.04 to 102.79	1,900,616	8.93	84.16	37,234	68.78
	9,891,592	6.33	54.64	5,460,470	41.32

Disclosure of Weighted Average Assumptions Used in the Calculation of Fair Value of Stock Options

The weighted average fair value of stock options granted in the year and the weighted average assumptions used in the calculation of their fair value on the date of grant using the Black-Scholes option pricing model were as follows:

	Year ended September 30
		2019	2018
Grant date fair value ($)		16.24	16.45
Dividend yield (%)		0.00	0.00
Expected volatility (%)1		19.79	19.80
Risk-free interest rate (%)		2.26	2.21
Expected life (years)		4.00	4.00
Exercise price ($)		82.59	83.94
Share price ($)		82.59	83.94

¹  Expected volatility was determined using statistical formulas and based on the weekly historical average of closing daily share prices over the period of the expected life of stock options.

Disclosure of Information Concerning PSUs

The following table presents information concerning the number of outstanding PSUs granted by the Company:

Outstanding as at September 30, 2017	468,668
Granted1	403,321
Exercised (Note 18)	(172,068	)
Forfeited	(41,189	)
Outstanding as at September 30, 2018	658,732
Granted1	472,187
Exercised (Note 18)	(160,694	)
Forfeited	(108,740	)
Outstanding as at September 30, 2019	861,485

¹  The PSUs granted in 2019 had a grant date fair value of $83.24 per unit ($64.75 in 2018).

Disclosure of Share-Based Payment Expense

The share-based payment expense recorded in costs of services, selling and administrative is as follows:

	Year ended September 30
	2019	2018
	$	$
Stock options	21,674	25,822
PSUs	17,766	12,635
Share purchase plan	115,287	106,770
DSUs	3,334	2,918
	158,061	148,145

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Income taxes (Tables)

12 Months Ended

Sep. 30, 2019

Income Taxes [Abstract]

Disclosure of Income Tax Expense

	Year ended September 30
	2019		2018
	$		$
Current income tax expense
Current income tax expense in respect of the current year	439,972		386,773
Current income tax expense relating to changes in tax laws	—		11,400
Adjustments recognized in the current year in relation to the income tax expense of prior years	(17,934	)	(8,357	)
Total current income tax expense	422,038		389,816
Deferred income tax recovery
Deferred income tax (recovery) expense relating to the origination and reversal of temporary differences	(959	)	2,617
Deferred income tax expense (recovery) relating to changes in tax rates	784		(42,437	)
Recognition of previously unrecognized temporary differences	(8,122	)	(1,418	)
Total deferred income tax recovery	(8,297	)	(41,238	)
Total income tax expense	413,741		348,578

Reconciliation of Effective Income Tax Rate from the Combined Federal and Provincial Canadian Statutory Tax Rate

The Company’s effective income tax rate differs from the combined Federal and Provincial Canadian statutory tax rate as follows:

	Year ended September 30
	2019		2018
	%		%
Company's statutory tax rate	26.6		26.7
Effect of foreign tax rate differences	(1.6	)	(1.3	)
Final determination from agreements with tax authorities and expirations of statutes of limitations	(1.4	)	(0.8	)
Non-deductible and tax exempt items	0.2		(0.2	)
Recognition of previously unrecognized temporary differences	—		0.2
Effect of integration-related costs	0.1		—
Minimum income tax charge	0.8		0.9
Changes in tax laws and rates	—		(2.1	)
Effective income tax rate	24.7		23.4

Disclosure of the Continuity of Deferred Tax Balances

The continuity schedule of deferred tax balances is as follows:

	As at September 30, 2018		Additions from business acquisitions		Recognized in earnings		Recognized in other comprehensive income		Recognized in equity	Foreign currency translation adjustment and other		As at September 30, 2019
	$		$		$		$		$	$		$
Accounts payable, accrued liabilities and    other long-term liabilities	78,177		(3,220	)	(8,394	)	—		—	1,363		67,926
Tax benefits on losses carried forward	62,415		—		(1,001	)	—		—	(2,251	)	59,163
Accrued compensation	34,887		18		3,995		—		6,132	375		45,407
Retirement benefits obligations	25,418		—		(2,683	)	(4,324	)	—	(507	)	17,904
Allowance for doubtful accounts	(260	)	—		260		—		—	—		—
PP&E, contract costs, intangible assets     and other long-term assets	(106,207	)	(24,514	)	7,788		—		—	(214	)	(123,147	)
Work in progress	(59,142	)	—		16,010		—		—	(437	)	(43,569	)
Goodwill	(53,891	)	—		(5,407	)	—		—	(1,068	)	(60,366	)
Refundable tax credits on salaries	(26,502	)	—		683		—		—	—		(25,819	)
Cash flow hedges	12,398		—		(1,470	)	(25,290	)	—	459		(13,903	)
Other	(638	)	76		(1,484	)	2,374		—	(1,650	)	(1,322	)
Deferred taxes, net	(33,345	)	(27,640	)	8,297		(27,240	)	6,132	(3,930	)	(77,726	)

	As at September 30, 2017		Additions from business acquisitions		Recognized in earnings		Recognized in other comprehensive income		Recognized in equity		Foreign currency translation adjustment and other		As at September 30, 2018
	$		$		$		$		$		$		$
Accounts payable, accrued liabilities and     other long-term liabilities	82,697		(1,619	)	(2,795	)	—		—		(106	)	78,177
Tax benefits on losses carried forward	78,893		589		(18,141	)	—		—		1,074		62,415
Accrued compensation	40,830		—		(4,770	)	—		(1,959	)	786		34,887
Retirement benefits obligations	34,162		—		(1,286	)	(7,911	)	—		453		25,418
Allowance for doubtful accounts	323		—		(562	)	—		—		(21	)	(260	)
PP&E, contract costs, intangible assets     and other long-term assets	(134,083	)	(8,216	)	39,646		—		—		(3,554	)	(106,207	)
Work in progress	(80,898	)	—		23,253		—		—		(1,497	)	(59,142	)
Goodwill	(60,668	)	—		8,055		—		—		(1,278	)	(53,891	)
Refundable tax credits on salaries	(29,785	)	—		3,283		—		—		—		(26,502	)
Cash flow hedges	(2,355	)	—		(39	)	14,618		—		174		12,398
Other	3,971		—		(5,406	)	675		—		122		(638	)
Deferred taxes, net	(66,913	)	(9,246	)	41,238		7,382		(1,959	)	(3,847	)	(33,345	)

The deferred tax balances are presented as follows in the consolidated balance sheets:

	As at September 30, 2019		As at September 30, 2018
	$		$
Deferred tax assets	100,539		139,664
Deferred tax liabilities	(178,265	)	(173,009	)
	(77,726	)	(33,345	)

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Net finance costs (Tables)

12 Months Ended

Sep. 30, 2019

Analysis of income and expense [abstract]

Disclosure of finance costs

	Year ended September 30
	2019		2018
	$		$
Interest on long-term debt	63,312		62,875
Net interest costs on net defined benefit obligations or assets (Note 16)	3,813		5,754
Other finance costs	15,071		8,166
Finance costs	82,196		76,795
Finance income	(11,566	)	(2,910	)
	70,630		73,885

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Property, plant and equipment - Schedule of property, plant and equipment (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	$ 388,093
Ending Balance	397,661	$ 388,093
Cost
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	1,114,476	1,085,345
Additions	165,989	150,528
Additions - business acquisitions	7,675	2,614
Disposals/retirements	(97,002)	(128,571)
Foreign currency translation adjustment	12,698	(4,560)
Ending Balance	1,178,440	1,114,476
Accumulated depreciation
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	(726,383)	(688,732)
Depreciation expense	159,264	156,587
Impairment		1,924
Disposals/retirements	96,158	123,766
Foreign currency translation adjustment	(8,710)	2,906
Ending Balance	(780,779)	(726,383)
Land and buildings
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	43,803
Ending Balance	41,653	43,803
Land and buildings | Cost
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	58,455	65,640
Additions	619	748
Additions - business acquisitions	0	0
Disposals/retirements	0	(8,933)
Foreign currency translation adjustment	460	(1,000)
Ending Balance	58,614	58,455
Land and buildings | Accumulated depreciation
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	(14,652)	(20,691)
Depreciation expense	2,601	2,000
Impairment		0
Disposals/retirements	0	8,542
Foreign currency translation adjustment	(292)	503
Ending Balance	(16,961)	(14,652)
Leasehold improvements
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	60,613
Ending Balance	84,833	60,613
Leasehold improvements | Cost
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	204,888	210,326
Additions	40,915	27,970
Additions - business acquisitions	5,320	192
Disposals/retirements	(25,565)	(35,311)
Foreign currency translation adjustment	999	(1,711)
Ending Balance	224,559	204,888
Leasehold improvements | Accumulated depreciation
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	(144,275)	(154,801)
Depreciation expense	21,021	21,881
Impairment		160
Disposals/retirements	25,099	34,251
Foreign currency translation adjustment	(471)	1,684
Ending Balance	(139,726)	(144,275)
Furniture, fixtures and equipment
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	58,411
Ending Balance	61,966	58,411
Furniture, fixtures and equipment | Cost
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	164,634	164,016
Additions	19,568	11,034
Additions - business acquisitions	981	943
Disposals/retirements	(4,146)	(11,082)
Foreign currency translation adjustment	399	277
Ending Balance	180,638	164,634
Furniture, fixtures and equipment | Accumulated depreciation
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	(106,223)	(99,131)
Depreciation expense	16,428	16,003
Impairment		1,764
Disposals/retirements	3,836	10,396
Foreign currency translation adjustment	(143)	(279)
Ending Balance	(118,672)	(106,223)
Computer equipment
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	225,266
Ending Balance	209,209	225,266
Computer equipment | Cost
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	686,499	645,363
Additions	104,887	110,776
Additions - business acquisitions	1,374	1,479
Disposals/retirements	(67,291)	(73,245)
Foreign currency translation adjustment	10,840	(2,126)
Ending Balance	714,629	686,499
Computer equipment | Accumulated depreciation
Reconciliation of changes in property, plant and equipment [abstract]
Beginning Balance	(461,233)	(414,109)
Depreciation expense	119,214	116,703
Impairment		0
Disposals/retirements	67,223	70,577
Foreign currency translation adjustment	(7,804)	998
Ending Balance	$ (505,420)	$ (461,233)

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Long-term debt - Disclosure of Long-Term Debt (Details) € in Thousands			1 Months Ended		12 Months Ended
	Nov. 05, 2019	Sep. 30, 2019 CAD ($)	Sep. 30, 2019 CAD ($)	Dec. 31, 2018 CAD ($)	Sep. 30, 2019 CAD ($) payment tranche	Sep. 30, 2018 CAD ($)	Sep. 30, 2019 USD ($)	Sep. 30, 2019 EUR (€)
Disclosure of detailed information about borrowings [line items]
Borrowings		$ 2,331,207,000	$ 2,331,207,000		$ 2,331,207,000	$ 1,800,893,000
Current portion		113,511,000	113,511,000		113,511,000	348,580,000
Long-term debt		2,217,696,000	2,217,696,000		2,217,696,000	1,452,313,000
Proceeds from borrowings					686,810,000	20,111,000
Finance costs					82,196,000	76,795,000
Repayment of borrowings					355,406,000	121,771,000
Senior U.S. unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings		332,533,000	332,533,000		$ 332,533,000	491,651,000
Proceeds from borrowings		331,150,000
Repayment of borrowings				$ 187,600,000
Number of tranches | tranche					1
Borrowings maturity term					2 years 2 months 12 days
Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings		924,021,000	924,021,000		$ 924,021,000	1,025,683,000
Proceeds from borrowings		924,174,000
Repayment of borrowings			52,844,000
Number of tranches | tranche					3
Unsecured committed revolving credit facility
Disclosure of detailed information about borrowings [line items]
Borrowings		334,370,000	334,370,000		$ 334,370,000	194,795,000
Borrowing capacity of unsecured credit facility		1,500,000,000	1,500,000,000		1,500,000,000
Committed to cover various letters of credit issued for clients and other parties
Disclosure of detailed information about borrowings [line items]
Borrowings		9,631,000	9,631,000		9,631,000
Unsecured committed term loan credit facility
Disclosure of detailed information about borrowings [line items]
Borrowings		661,939,000	661,939,000		661,939,000	0
Proceeds from borrowings		662,300,000
Notional amount		500,000,000	500,000,000		500,000,000
Obligations, blended monthly installments
Disclosure of detailed information about borrowings [line items]
Borrowings		14,295,000	14,295,000		14,295,000	30,124,000
Obligations under finance leases, blended monthly installments
Disclosure of detailed information about borrowings [line items]
Borrowings		30,339,000	30,339,000		30,339,000	29,909,000
Other long-term debt
Disclosure of detailed information about borrowings [line items]
Borrowings		$ 33,710,000	$ 33,710,000		$ 33,710,000	$ 28,731,000
Weighted average | Senior U.S. unsecured notes
Disclosure of detailed information about borrowings [line items]
Weighted average interest rate		4.99%	4.99%		4.99%	4.76%	4.99%	4.99%
Weighted average | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Weighted average interest rate		3.66%	3.66%		3.66%	3.63%	3.66%	3.66%
Borrowings maturity term					3 years 2 months 12 days
Weighted average | Obligations, blended monthly installments
Disclosure of detailed information about borrowings [line items]
Weighted average interest rate		2.62%	2.62%		2.62%	2.46%	2.62%	2.62%
Weighted average | Obligations under finance leases, blended monthly installments
Disclosure of detailed information about borrowings [line items]
Weighted average interest rate		2.44%	2.44%		2.44%	2.40%	2.44%	2.44%
2021 | Senior U.S. unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings		$ 331,150,000	$ 331,150,000		$ 331,150,000		$ 250,000,000
Tranche two | 2021 | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings		72,853,000	72,853,000		72,853,000		55,000,000
Tranche two | 2024 | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings		397,380,000	397,380,000		397,380,000		300,000,000
Tranche four | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings		331,150,000	331,150,000		$ 331,150,000		250,000,000
Number of remaining yearly payments | payment					5
Number of yearly payments | payment					7
Tranche four | 2020 | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings							50,000,000
Tranche four | 2021 | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings							50,000,000
Tranche four | 2022 | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings							50,000,000
Tranche four | 2023 | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings							50,000,000
Tranche four | 2024 | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings							50,000,000
Tranche five | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Number of tranches | tranche					1
Tranche five | 2021 | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings		122,791,000	122,791,000		$ 122,791,000			€ 85,000
Fair value hedges | Interest rate swaps | Senior U.S. unsecured notes
Disclosure of detailed information about borrowings [line items]
Fair value adjustments relating to interest rate swaps designated as fair value hedges					1,418,000
Deferred finance costs | Senior U.S. unsecured notes
Disclosure of detailed information about borrowings [line items]
Finance costs		35,000
Deferred finance costs | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings		153,000	153,000		153,000
Deferred finance costs | Unsecured committed term loan credit facility
Disclosure of detailed information about borrowings [line items]
Finance costs		361,000
Settled cross-currency swap agreements | Tranche four | Senior unsecured notes
Disclosure of detailed information about borrowings [line items]
Borrowings							$ 66,055,000
Canadian prime | Unsecured committed revolving credit facility
Disclosure of detailed information about borrowings [line items]
Borrowings		$ 15,000,000	$ 15,000,000		$ 15,000,000
Canadian prime | Weighted average | Unsecured committed revolving credit facility
Disclosure of detailed information about borrowings [line items]
Weighted average interest rate		3.95%	3.95%		3.95%		3.95%	3.95%
Banker's acceptance | Unsecured committed revolving credit facility
Disclosure of detailed information about borrowings [line items]
Borrowings		$ 319,371,000	$ 319,371,000		$ 319,371,000
Borrowing margin rate		1.13%	1.13%		1.13%		1.13%	1.13%
Banker's acceptance | Weighted average | Unsecured committed revolving credit facility
Disclosure of detailed information about borrowings [line items]
Weighted average interest rate		1.97%	1.97%		1.97%		1.97%	1.97%
LIBOR [Member] | Unsecured committed term loan credit facility
Disclosure of detailed information about borrowings [line items]
Borrowing margin rate		1.00%	1.00%		1.00%		1.00%	1.00%
LIBOR [Member] | Weighted average | Unsecured committed term loan credit facility
Disclosure of detailed information about borrowings [line items]
Weighted average interest rate		2.03%	2.03%		2.03%		2.03%	2.03%
Extension of debt agreement | Unsecured committed revolving credit facility
Disclosure of detailed information about borrowings [line items]
Extended period	1 year

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Income taxes - Reconciliation of Effective Income Tax Rate from the Combined Federal and Provincial Canadian Statutory Tax Rate (Details)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Income Taxes [Abstract]
Company's statutory tax rate	26.60%	26.70%
Effect of foreign tax rate differences	(1.60%)	(1.30%)
Final determination from agreements with tax authorities and expirations of statutes of limitations	(1.40%)	(0.80%)
Non-deductible and tax exempt items	0.20%	(0.20%)
Recognition of previously unrecognized temporary differences	0.00%	0.20%
Effect of integration-related costs	0.10%	0.00%
Minimum income tax charge	0.80%	0.90%
Changes in tax laws and rates	0.00%	(2.10%)
Effective income tax rate	24.70%	23.40%

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Other long-term assets (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Subclassifications of assets, liabilities and equities [abstract]
Prepaid long-term maintenance agreements	$ 20,532	$ 21,647
Insurance contracts held to fund defined benefit pension and life assurance arrangements - reimbursement rights	23,879	24,652
Retirement benefits assets	96,620	27,482
Deposits	13,999	11,253
Deferred financing fees	3,798	3,182
Other	21,652	16,732
Other long-term assets	$ 180,480	$ 104,948

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Related party transactions (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Related Party [Abstract]
Short-term employee benefits	$ 22,185	$ 22,326
Share-based payments	$ 23,991	$ 20,773

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Segmented information - Disclosure of Operating Segment Information (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of operating segments [line items]
Segment revenue	$ 12,111,236,000	$ 11,506,825,000
Earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense	1,824,995,000	1,701,734,000
Acquisition-related and integration costs	77,417,000	37,482,000
Restructuring costs	0	(100,387,000)
Net finance costs	(70,630,000)	(73,885,000)
Earnings before income taxes	1,676,948,000	1,489,980,000
Amortization and depreciation, without amortization of deferred financing fees	391,289,000	388,764,000
Western and Southern Europe
Disclosure of operating segments [line items]
Segment revenue	2,019,663,000	1,995,811,000
Earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense	271,543,000	258,802,000
Amortization and depreciation, without amortization of deferred financing fees	42,558,000	40,732,000
Northern Europe
Disclosure of operating segments [line items]
Segment revenue	1,877,252,000	1,800,460,000
Earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense	200,116,000	196,823,000
Amortization and depreciation, without amortization of deferred financing fees	65,502,000	57,003,000
Canada
Disclosure of operating segments [line items]
Segment revenue	1,711,927,000	1,671,060,000
Earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense	349,497,000	363,066,000
Amortization and depreciation, without amortization of deferred financing fees	62,486,000	66,948,000
U.S. Commercial and State Government
Disclosure of operating segments [line items]
Segment revenue	1,802,462,000	1,689,686,000
Earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense	331,135,000	283,571,000
Amortization and depreciation, without amortization of deferred financing fees	72,767,000	73,234,000
U.S. Federal
Disclosure of operating segments [line items]
Segment revenue	1,621,987,000	1,458,741,000
Earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense	235,262,000	198,140,000
Amortization and depreciation, without amortization of deferred financing fees	28,313,000	24,269,000
U.K. and Australia
Disclosure of operating segments [line items]
Segment revenue	1,351,993,000	1,342,662,000
Earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense	180,646,000	195,098,000
Amortization and depreciation, without amortization of deferred financing fees	67,110,000	78,150,000
Central and Eastern Europe
Disclosure of operating segments [line items]
Segment revenue	1,162,593,000	1,027,055,000
Earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense	101,749,000	86,428,000
Amortization and depreciation, without amortization of deferred financing fees	37,314,000	33,029,000
Asia Pacific
Disclosure of operating segments [line items]
Segment revenue	563,359,000	521,350,000
Earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense	155,047,000	119,806,000
Amortization and depreciation, without amortization of deferred financing fees	$ 15,239,000	$ 15,399,000

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Goodwill

12 Months Ended

Sep. 30, 2019

Intangible Assets [Abstract]

Goodwill

Goodwill

In the prior fiscal year, management reviewed the Company's operating results through nine operating segments referred to as the Company's Strategic Business Units, namely: Northern Europe (including Nordics, Baltics and Poland); Canada; France (including Luxembourg and Morocco); United States of America (U.S.) Commercial and State Government; U.S. Federal; United Kingdom (U.K.); Eastern, Central and Southern Europe (primarily Netherlands and Germany); Asia Pacific Global Delivery Centers of Excellence (India and Philippines) and Australia. The last two operating segments which each had reported revenue, earnings and assets that are less than 10% of the Company's total revenue, earnings and assets, had been aggregated together as Asia Pacific.

During the year ended September 30, 2019, the Company realigned its management structure, resulting primarily in the transfer of our Belgium and Southern Europe operations from the Central and Eastern Europe to the Western and Southern Europe operating segment, the transfer of our Australia operations from the Asia Pacific segment to the U.K. operating segment as well as other internal organizational changes. The Company is now managed through eight operating segments, namely: Western and Southern Europe (primarily France, Portugal and Belgium); Northern Europe (including Nordics, Baltics and Poland); Canada; U.S. Commercial and State Government; U.S. Federal; U.K. and Australia; Central and Eastern Europe (primarily Netherlands and Germany); and Asia Pacific Global Delivery Centers of Excellence (India and Philippines) (Asia Pacific).

Due to the changes in operating segments, the Company reallocated goodwill to the revised CGUs using their relative fair value. No goodwill were impaired before the reclassification.

The operating segments reflect the fiscal year 2019 management structure and the way that the chief operating decision-maker, who is the President and Chief Executive Officer of the Company, evaluates the business.

The Company completed the annual impairment test during the fourth quarter of the fiscal year 2019 and did not identify any impairment.

The variations in goodwill were as follows:

	Western and Southern Europe		Northern Europe		Canada		U.S. Commercial and State Government		U.S. Federal	U.K. and Australia		Central and Eastern Europe		Asia Pacific		Total
	$		$		$		$		$	$		$		$		$
As at September 30, 2018	898,186		1,327,204		1,141,227		1,111,719		882,246	829,520		856,916		294,702		7,341,720
Business acquisitions  (Note 25)	—		482,939		(734	)	—		13,955	—		90,943		—		587,103
Goodwill reallocation	115,884		—		(3,756	)	(4,361	)	—	5,366		(94,696	)	(18,437	)	—
Foreign currency translation adjustment	(38,995	)	(106,216	)	—		26,888		21,863	(28,568	)	(32,598	)	(3,360	)	(160,986	)
As at September 30, 2019	975,075		1,703,927		1,136,737		1,134,246		918,064	806,318		820,565		272,905		7,767,837

Key assumptions in goodwill impairment testing

The key assumptions for the CGUs are disclosed in the following tables for the years ended September 30:

2019	Western and Southern Europe	Northern Europe	Canada	U.S. Commercial and State Government	U.S. Federal	U.K. and Australia	Central and Eastern Europe	Asia Pacific
	%	%	%	%	%	%	%	%
Pre-tax WACC	9.1	9.4	8.9	10.0	9.9	8.9	9.1	21.4
Long-term growth rate of net operating cash flows1	1.8	1.8	2.0	2.0	2.0	1.9	1.5	2.0

2018	Northern Europe	Canada	France	U.S. Commercial and State Government	U.S. Federal	U.K.	ECS	Asia Pacific
	%	%	%	%	%	%	%	%
Pre-tax WACC	9.1	8.9	8.6	10.9	10.2	8.1	9.0	19.1
Long-term growth rate of net operating cash flows1	2.0	2.0	1.7	2.0	2.0	1.9	2.0	2.0

¹ The long-term growth rate is based on published industry research.

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Contract costs

12 Months Ended

Sep. 30, 2019

Revenue From Contracts With Customers [Abstract]

Contract costs

Contract costs

	As at September 30, 2019			As at September 30, 2018
	Cost	Accumulated amortization	Net carrying amount	Cost	Accumulated amortization	Net carrying amount
	$	$	$	$	$	$
Transition costs	476,075	258,283	217,792	461,262	235,931	225,331
Incentives	61,258	56,085	5,173	71,748	53,932	17,816
	537,333	314,368	222,965	533,010	289,863	243,147

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Capital stock - Narrative (Details)		12 Months Ended
	Feb. 26, 2018 CAD ($) shares	Sep. 30, 2019 CAD ($) vote	Sep. 30, 2018 CAD ($)
Capital stock
Disclosure of classes of share capital [line items]
Purchased and cancelled		$ 169,299,000	$ 113,437,000
Preferred shares | Capital stock
Disclosure of classes of share capital [line items]
Number of votes per share | vote		1
Class A subordinate voting shares | Capital stock
Disclosure of classes of share capital [line items]
Number of votes per share | vote		1
Purchased and cancelled		$ 169,299,000	113,437,000
Class A subordinate voting shares | Private Agreement - Founder and Executive Chairman of the Board | Capital stock
Disclosure of classes of share capital [line items]
Number of shares authorized for purchase and cancellation (in shares) | shares	3,230,450
Purchased and cancelled	$ 231,443,000
Transaction costs			300,000
Class A subordinate voting shares | Private Agreement - Founder and Executive Chairman of the Board | Retained earnings
Disclosure of classes of share capital [line items]
Purchased and cancelled	$ 223,792,000
Class B multiple voting shares | Capital stock
Disclosure of classes of share capital [line items]
Number of votes per share | vote		10
Purchased and cancelled		$ 0	$ 0

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Share-based payments - Disclosure of Range of Exercise Prices, Number of Options and Weighted Average Remaining Contractual Life (Details)	Sep. 30, 2019 CAD ($) shares year	Sep. 30, 2018 CAD ($) shares	Sep. 30, 2017 CAD ($) shares
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Number of options outstanding (in shares) | shares	9,891,592	12,830,826	15,237,883
Weighted average remaining contractual life of options outstanding | year	6.33
Weighted average exercise price of options outstanding (in CAD per share)	$ 54.64	$ 52.01	$ 44.70
Number of options exercisable (in shares) | shares	5,460,470	5,695,951
Weighted average exercise price of options exercisable (in CAD per share)	$ 41.32	$ 34.11
13.26 to 38.79
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Number of options outstanding (in shares) | shares	2,644,296
Weighted average remaining contractual life of options outstanding | year	3.37
Weighted average exercise price of options outstanding (in CAD per share)	$ 28.10
Number of options exercisable (in shares) | shares	2,644,296
Weighted average exercise price of options exercisable (in CAD per share)	$ 28.10
13.26 to 38.79 | Minimum
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Exercise price (in CAD per share)	13.26
13.26 to 38.79 | Maximum
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Exercise price (in CAD per share)	$ 38.79
39.47 to 47.36
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Number of options outstanding (in shares) | shares	599,536
Weighted average remaining contractual life of options outstanding | year	5.12
Weighted average exercise price of options outstanding (in CAD per share)	$ 39.57
Number of options exercisable (in shares) | shares	599,536
Weighted average exercise price of options exercisable (in CAD per share)	$ 39.57
39.47 to 47.36 | Minimum
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Exercise price (in CAD per share)	39.47
39.47 to 47.36 | Maximum
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Exercise price (in CAD per share)	$ 47.36
47.81 to 56.69
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Number of options outstanding (in shares) | shares	1,192,731
Weighted average remaining contractual life of options outstanding | year	5.99
Weighted average exercise price of options outstanding (in CAD per share)	$ 48.51
Number of options exercisable (in shares) | shares	864,103
Weighted average exercise price of options exercisable (in CAD per share)	$ 48.54
47.81 to 56.69 | Minimum
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Exercise price (in CAD per share)	47.81
47.81 to 56.69 | Maximum
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Exercise price (in CAD per share)	$ 56.69
57.21 to 63.72
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Number of options outstanding (in shares) | shares	3,554,413
Weighted average remaining contractual life of options outstanding | year	7.45
Weighted average exercise price of options outstanding (in CAD per share)	$ 63.21
Number of options exercisable (in shares) | shares	1,315,301
Weighted average exercise price of options exercisable (in CAD per share)	$ 63.20
57.21 to 63.72 | Minimum
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Exercise price (in CAD per share)	57.21
57.21 to 63.72 | Maximum
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Exercise price (in CAD per share)	$ 63.72
67.04 to 102.79
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Number of options outstanding (in shares) | shares	1,900,616
Weighted average remaining contractual life of options outstanding | year	8.93
Weighted average exercise price of options outstanding (in CAD per share)	$ 84.16
Number of options exercisable (in shares) | shares	37,234
Weighted average exercise price of options exercisable (in CAD per share)	$ 68.78
67.04 to 102.79 | Minimum
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Exercise price (in CAD per share)	67.04
67.04 to 102.79 | Maximum
Disclosure of number and weighted average remaining contractual life of outstanding share options [line items]
Exercise price (in CAD per share)	$ 102.79

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Summary of significant accounting policies (Policies)

12 Months Ended

Sep. 30, 2019

Corporate Information And Statement Of IFRS Compliance [Abstract]

STATEMENT OF IFRS COMPLIANCE

These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB).

BASIS OF CONSOLIDATION

BASIS OF CONSOLIDATION

The consolidated financial statements include the accounts of the Company and its subsidiaries. All intercompany transactions and balances have been eliminated on consolidation.

Subsidiaries are entities controlled by the Company. The Company controls an entity when it is exposed or has right to variable returns from its involvement with the entity and has the ability to affect those returns through its power over the relevant activities of the entity. Subsidiaries are fully consolidated from the date of acquisition and continue to be consolidated until the date control over the subsidiaries ceases.

BASIS OF MEASUREMENT

BASIS OF MEASUREMENT

The consolidated financial statements have been prepared on a historical cost basis, except for certain financial assets and liabilities, which have been measured at fair value as described below.

USE OF JUDGEMENTS AND ESTIMATES

USE OF JUDGEMENTS AND ESTIMATES

The preparation of the consolidated financial statements requires management to make judgements and estimates that affect the reported amounts of assets, liabilities, equity and the accompanying disclosures at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Because the use of judgements and estimates is inherent in the financial reporting process, actual results could differ.

Significant judgements and estimates about the future and other major sources of estimation uncertainty at the end of the reporting period could have a significant risk of causing a material adjustment to the carrying amounts of the following within the next financial year: revenue recognition, deferred tax assets, estimated losses on revenue-generating contracts, goodwill impairment, business combinations, provisions for uncertain tax treatments and litigation and claims.

The judgements, apart from those involving estimations, that have the most significant effect on the amounts recognized in the consolidated financial statements are:

Revenue recognition of multiple deliverable arrangements

Assessing whether the deliverables within an arrangement are separate performance obligations requires judgement by management. A deliverable is identified as a separate performance obligation if the customer benefits from it on its own or together with resources that are readily available to the customer and if it is separately identifiable from the other deliverables in the contract. The Company assesses if the deliverables are separately identifiable in the context of the contract by determining if it is highly interrelated with other deliverables in the contract. If these criteria are not met, the deliverables are accounted for as a combined performance obligation.

3.Summary of significant accounting policies (continued)

USE OF JUDGEMENTS AND ESTIMATES (CONTINUED)

Deferred tax assets

Deferred tax assets are recognized for unused tax losses to the extent that it is probable that taxable income will be available against which the losses can be utilized. Management judgement is required concerning uncertainties that exist with respect to the timing of future taxable income required to recognize a deferred tax asset. The Company recognizes an income tax benefit only when it is probable that the tax benefit will be realized in the future. In making this judgement, the Company assesses forecasts and the availability of future tax planning strategies.

A description of estimates is included in the respective sections within the Notes to the Consolidated Financial Statements.

REVENUE RECOGNITION, WORK IN PROGRESS AND DEFERRED REVENUE

REVENUE RECOGNITION, WORK IN PROGRESS AND DEFERRED REVENUE

The Company generates revenue through the provision of managed IT and BPS, systems integration and consulting, as well as the sale of software solutions as described in Note 1, Description of business.

For the fiscal year ended September 30, 2019, under IFRS 15, Revenue from Contracts with Customers

The Company provides services and products under arrangements that contain various pricing mechanisms. The Company accounts for a contract or a group of contracts when the following criteria are met: the parties to the contract have approved the contract in which their rights, their obligations and the payment terms have been identified, the contract has commercial substance, and the collectability of the consideration is probable.

A contract modification is a change in the scope or price of an existing revenue-generating customer contract. The Company accounts for a contract modification as a separate contract when the scope of the contract increases because of the addition of promised performance obligations and the price of the contract increases by an amount of consideration that reflects its stand-alone selling prices. When the contract is not accounted for as a separate contract, the Company recognizes an adjustment to revenue on the existing contract on a cumulative catch-up basis as at the date of the contract modification or, if the remaining goods and services are distinct, the Company recognizes the remaining consideration prospectively.

Revenue is recognized when or as the Company satisfies a performance obligation by transferring a promise of good or service to the customer and are measured at the amount of consideration the Company expects to be entitled to receive, including variable consideration, such as, discounts, volume rebates, service-level penalties, and incentives. Variable consideration is estimated using either the expected value method or most likely amount method and is included only to the extent it is highly probable that a significant reversal of cumulative revenue recognized will not occur. In making this judgement, management will mostly consider all information available at the time (historical, current and forecasted), the Company’s knowledge of the client or the industry, the type of services to be delivered and the specific contractual terms of each arrangement.

Revenue from sales of third party vendor's products, such as software licenses, hardware or services is recorded on a gross basis when the Company is a principal to the transaction and is recorded net of costs when the Company is acting as an agent between the client and vendor. To determine whether the Company is a principal or an agent, it evaluates whether control is obtained of the goods or services before they are transferred to the client. Factors generally considered include whether the Company has the primary responsibility for providing the product or service, adds meaningful value to the vendor’s product or service and has discretion establishing the price.

Relative stand-alone selling price

The Company’s arrangements often include a mix of the services and products as described below. If an arrangement involves the provision of multiple performance obligations, the total arrangement value is allocated to each performance obligations based on its relative stand-alone selling price. When estimating the stand-alone selling price of each performance obligations, the Company maximizes the use of observable prices which are established using the Company’s prices for same or similar deliverables. When observable prices are not available, the Company estimates stand-alone selling prices based on its best estimate. The best estimate of the stand-alone selling price is the price at which the Company would normally expect to offer the services or products and is established by considering a number of internal and external factors including, but not limited to, geographies, the Company’s pricing policies, internal costs and margins. Additionally, in certain circumstances, the Company may apply the residual approach when estimating the stand-alone price of software license products, for which the Company has not yet established the price or has not previously sold on a stand-alone basis.

3.Summary of significant accounting policies (continued)

REVENUE RECOGNITION, WORK IN PROGRESS AND DEFERRED REVENUE (CONTINUED)

The appropriate revenue recognition method is applied for each performance obligation as described below.

Managed IT and business process services

Revenue from managed IT and business process services arrangements is generally recognized over time as the services are provided at the contractual billings, which corresponds with the value provided to the client, unless there is a better measure of performance or delivery.

Systems integration and consulting services

Revenue from systems integration and consulting services under time and material arrangements is recognized over time as the services are rendered, and revenue under cost-based arrangements is recognized over time as reimbursable costs are incurred. Contractual billings of such arrangements correspond with the value provided to the client, and therefore revenues are generally recognized when amounts become billable.

Revenue from systems integration and consulting services under fixed-fee arrangements is recognized using the percentage-of-completion method over time, as the Company has no alternative use for the asset created and has an enforceable right to payment for performance completed to date. The Company primarily uses labour costs or labour hours to measure the progress towards completion. This method relies on estimates of total expected labour costs or total expected labour hours to complete the service, which are compared to labour costs or labour hours incurred to date, to arrive at an estimate of the percentage of revenue earned to date. Factors considered in the estimates include: changes in scope of the contracts, delays in reaching milestones, complexities in project delivery, availability and retention of qualified IT professionals and/or the ability of the subcontractors to perform their obligation within agreed upon budget and timeframes. Management regularly reviews underlying estimates of total expected labour costs or hours.

Software licenses

Most of the Company’s software license arrangements include other services such as implementation, customization and maintenance. For these types of arrangements, revenue from a software license, when identified as a performance obligation, is recognized at a point in time upon delivery. Otherwise when the software is significantly customized, integrated or modified, it is combined with the implementation and customization services and is accounted for as described in the systems integration and consulting services section above. Revenue from maintenance services for software licenses sold is recognized straight-line over the term of the maintenance period.

Work in progress and deferred revenue

Amounts recognized as revenue in excess of billings are classified as work in progress. Amounts received in advance of the performance of services or delivery of products are classified as deferred revenue. Work in progress and deferred revenue are presented net on a contract by-contract basis

CASH AND CASH EQUIVALENTS

CASH AND CASH EQUIVALENTS

Cash and cash equivalents consist of unrestricted cash and short-term investments having a maturity of three months or less from the date of purchase.

SHORT-TERM INVESTMENTS

SHORT-TERM INVESTMENTS

Short-term investments, comprise generally of term deposits, have remaining maturities over three months, but not more than one year, at the date of purchase.

FUNDS HELD FOR CLIENTS AND CLIENTS’ FUNDS OBLIGATIONS

FUNDS HELD FOR CLIENTS AND CLIENTS’ FUNDS OBLIGATIONS

In connection with the Company’s payroll, tax filing and claims services, the Company collects funds for payment of payroll, taxes and claims, temporarily holds such funds until payment is due, remits the funds to the clients’ employees, appropriate tax authorities or claims holders, files tax returns and handles related regulatory correspondence and amendments. The funds held for clients include cash and long-term bonds. The Company presents the funds held for clients and related obligations separately. Funds held for clients are classified as current assets since, based upon management’s intentions, these funds are held solely for the purpose of satisfying the clients’ funds obligations, which will be repaid within one year of the consolidated balance sheet date. The market fluctuations affect the fair value of the long-term bonds. Due to those fluctuations, funds held for clients might not equal to the clients' funds obligations.

Interest income earned and realized gains and losses on the disposal of bonds are recorded in revenue in the period that the income is earned, as the collecting, holding and remitting of these funds are critical components of providing these services.

PROPERTY, PLANT AND EQUIPMENT

PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment (PP&E), including those under finance leases, are recorded at cost and are depreciated over their estimated useful lives using the straight-line method.

Buildings	10 to 40 years
Leasehold improvements	Lesser of the useful life or lease term
Furniture, fixtures and equipment	3 to 20 years
Computer equipment	3 to 5 years

LEASES

LEASES

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases are classified as operating leases.

Assets held under finance leases are initially recognized in PP&E at an amount equal to the fair value of the leased assets or, if lower, the present value of minimum lease payments at the inception of the lease, and then depreciated over the economic useful life of the asset or lease term, whichever is shorter. The capital element of future lease payments is included in the consolidated balance sheets within long-term debt. Interest is charged to the consolidated statements of earnings so as to achieve a constant rate of interest on the remaining balance of the liability.

Lease payments under operating leases are charged to the consolidated statements of earnings on a straight-line basis over the lease term. Operating lease incentives, typically for premises, are recognized as a reduction in rental expense over the lease term.

CONTRACT COSTS

CONTRACT COSTS

Contract costs are comprised primarily of transition costs incurred to implement long-term managed IT and business process services contracts and incentives.

Transition costs

Transition costs consist mostly of costs associated with the installation of systems and processes, as well as conversion of the client’s applications to the Company’s platforms incurred after the award of managed IT and business process services contracts. Transition costs are comprised essentially of labour costs, including compensation and related fringe benefits, as well as subcontractor costs.

Incentives

Occasionally, incentives are granted to clients upon the signing of managed IT and business process services contracts. These incentives are granted in the form of cash payments.

3.Summary of significant accounting policies (continued)

CONTRACT COSTS (CONTINUED)

Amortization of contract costs

Contract costs are amortized using the straight-line method over the period services are provided. Amortization of transition costs is included in costs of services, selling and administrative and amortization of incentives is recorded as a reduction of revenue.

Impairment of contract costs

When a contract is not expected to be profitable, the estimated loss is first applied to impair the related capitalized contract costs. The excess of the expected loss over the capitalized contract costs is recorded as onerous revenue-generating contracts in provisions. If at a future date the contract returns to profitability, the previously recognized impairment loss must be reversed. First the estimated losses on revenue-generating contracts must be reversed, and if there is still additional projected profitability then any capitalized contract costs that were impaired must be reversed. The reversal of the impairment loss is limited so that the carrying amount does not exceed its recoverable amount, nor exceed the carrying amount that would have been determined, net of amortization, had no impairment loss been recognized for the contract costs in prior years.

INTANGIBLE ASSETS

INTANGIBLE ASSETS

Intangible assets consist mainly of internal-use software, business solutions, software licenses and client relationships. Internal-use software, business solutions and software licenses are recorded at cost. Internal-use software developed internally is capitalized when it meets specific capitalization criteria related to technical and financial feasibility and when the Company demonstrates its ability and intention to use it. Business solutions developed internally and marketed are capitalized when they meet specific capitalization criteria related to technical, market and financial feasibility. Internal-use software, business solutions, software licenses and client relationships acquired through business combinations are initially recorded at their fair value based on the present value of expected future cash flows, which involves estimates, such as the forecasting of future cash flows and discount rates.

Amortization of intangible assets

The Company amortizes its intangible assets using the straight-line method over their estimated useful lives.

Internal-use software	2 to 7 years
Business solutions	2 to 10 years
Software licenses	3 to 8 years
Client relationships	2 to 10 years

IMPAIRMENT OF PP&E, INTANGIBLE ASSETS AND GOODWILL

IMPAIRMENT OF PP&E, INTANGIBLE ASSETS AND GOODWILL

Timing of impairment testing

The carrying values of PP&E, intangible assets and goodwill are reviewed for impairment when events or changes in circumstances indicate that the carrying value may be impaired. The Company assesses at each reporting date whether any such events or changes in circumstances exist. The carrying values of PP&E and intangible assets not available for use are tested for impairment annually as at September 30. Goodwill is tested for impairment annually during the fourth quarter of each fiscal year.

3.Summary of significant accounting policies (continued)

IMPAIRMENT OF PP&E, INTANGIBLE ASSETS AND GOODWILL (CONTINUED)

Impairment testing

If any indication of impairment exists or when annual impairment testing for an asset is required, the Company estimates the recoverable amount of the asset or cash-generating unit (CGU) to which the asset relates to determine the extent of any impairment loss. The recoverable amount is the higher of an asset’s or CGU’s fair value less costs of disposal and its value in use (VIU) to the Company. The Company mainly uses the VIU. In assessing the VIU, estimated future cash flows are discounted to their present value using a discount rate that reflects current market assessments of the time value of money and the risks specific to the asset or CGU. In determining fair value less costs of disposal, recent market transactions are taken into account, if available. If the recoverable amount of an asset or a CGU is estimated to be less than its carrying amount, the carrying amount is reduced to its recoverable amount. An impairment loss is recognized immediately in the consolidated statements of earnings.

Goodwill acquired through business combinations is allocated to the CGU or group of CGUs that are expected to benefit from acquired work force and synergies of the related business combination. The group of CGUs that benefit from the acquired work force and synergies correspond to the Company’s operating segments. For goodwill impairment testing purposes, the group of CGUs that represents the lowest level within the Company at which management monitors goodwill is the operating segment level.

The recoverable amount of each operating segment has been determined based on the VIU calculation which includes estimates about their future financial performance based on cash flows approved by management covering a period of five years. Key assumptions used in the VIU calculations are the discount rate applied and the long-term growth rate of net operating cash flows. In determining these assumptions, management has taken into consideration the current economic environment and its resulting impact on expected growth and discount rates. The cash flow projections reflect management’s expectations of the operating segment's operating performance and growth prospects in the operating segment’s market. The discount rate applied to an operating segment is the weighted average cost of capital (WACC). Management considers factors such as country risk premium, risk-free rate, size premium and cost of debt to derive the WACC. Impairment losses relating to goodwill cannot be reversed in future periods.

For impaired assets, other than goodwill, an assessment is made at each reporting date as to whether there is any indication that previously recognized impairment losses may no longer exist or may have decreased. If such indication exists, the Company estimates the recoverable amount of the asset. A previously recognized impairment loss is reversed only if there has been a change in the assumptions used to determine the recoverable amount of the asset since the last impairment loss was recognized. The reversal is limited so that the carrying amount of the asset does not exceed its recoverable amount, nor exceed the carrying amount that would have been determined, net of amortization, had no impairment loss been recognized for the asset in prior years. Such reversal is recognized in the consolidated statements of earnings.

LONG-TERM FINANCIAL ASSETS

LONG-TERM FINANCIAL ASSETS

Long-term investments presented in long-term financial assets are comprised of bonds which are presented as long-term based on management’s intentions.

BUSINESS COMBINATIONS

BUSINESS COMBINATIONS

The Company accounts for its business combinations using the acquisition method. Under this method, the consideration transferred is measured at fair value. Acquisition-related and integration costs associated with the business combination are expensed as incurred or when a present legal or constructive obligation exists. The Company recognizes goodwill as the excess of the cost of the acquisition over the net identifiable tangible and intangible assets acquired and liabilities assumed at their acquisition-date fair values. The goodwill recognized is composed of the future economic value associated to acquired work force and synergies with the Company’s operations which are primarily due to reduction of costs and new business opportunities. Management makes assumptions when determining the acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed which involve estimates, such as the forecasting of future cash flows, discount rates, and the useful lives of the assets acquired. Subsequent changes in fair values are adjusted against the cost of acquisition if they qualify as measurement period adjustments. The measurement period is the period between the date of acquisition and the date where all significant information necessary to determine the fair values is available, not to exceed 12 months. All other subsequent changes in estimate are recognized in the consolidated statements of earnings.

EARNINGS PER SHARE

EARNINGS PER SHARE

Basic earnings per share is based on the weighted average number of shares outstanding during the period. Diluted earnings per share is determined using the treasury stock method to evaluate the dilutive effect of stock options and performance share units (PSUs).

RESEARCH AND SOFTWARE DEVELOPMENT COSTS

RESEARCH AND SOFTWARE DEVELOPMENT COSTS

Research costs are charged to earnings in the period in which they are incurred, net of related tax credits. Software development costs related to internal-use software and business solutions are charged to earnings in the year they are incurred, net of related tax credits, unless they meet specific capitalization criteria related to technical, market and financial feasibility as described in the Intangible assets section above.

TAX CREDITS

TAX CREDITS

The Company follows the income approach to account for research and development (R&D) and other tax credits, whereby investment tax credits are recorded when there is a reasonable assurance that the assistance will be received and that the Company will comply with all relevant conditions. Under this method, tax credits related to operating expenditures are recorded as a reduction of the related expenses and recognized in the period in which the related expenditures are charged to earnings. Tax credits related to capital expenditures are recorded as a reduction of the cost of the related assets. The tax credits recorded are based on management's best estimates of amounts expected to be received and are subject to audit by the taxation authorities.

INCOME TAXES

INCOME TAXES

Income taxes are accounted for using the liability method of accounting. 

Current income taxes are recognized with respect to the amounts expected to be paid or recovered under the tax rates and laws that have been enacted or substantively enacted at the balance sheets date.

Deferred tax assets and liabilities are determined based on deductible or taxable temporary differences between the amounts reported for consolidated financial statement purposes and tax values of the assets and liabilities using enacted or substantively enacted tax rates that will be in effect for the year in which the differences are expected to be recovered or settled. Deferred tax assets and liabilities are recognized in earnings, in other comprehensive income or in equity based on the classification of the item to which they relate.

Deferred tax assets are recognized for unused tax losses to the extent that it is probable that taxable profit will be available against which the losses can be utilized. Once this assessment is made, the Company considers the analysis of forecasts and future tax planning strategies. Estimates of taxable profit are made based on the forecast by jurisdiction on an undiscounted basis. In addition, management considers factors such as substantively enacted tax rates, the history of the taxable profits and availability of tax strategies.

The Company is subject to taxation in numerous jurisdictions and there are transactions and calculations for which the ultimate tax determination is uncertain. When a tax position is uncertain, the Company recognizes an income tax asset or reduces an income tax liability only when it is probable that the tax asset will be realized in the future or that the income tax liability is no longer probable. The provision for uncertain tax positions is made using the best estimate of the amount expected to be paid based on qualitative assessment of all relevant factors such as experience of previous tax audits or interpretations of tax regulations.

PROVISIONS

PROVISIONS

Provisions are recognized when the Company has a present legal or constructive obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. The Company’s provisions consist of liabilities for leases of vacated premises, litigation and claims provisions arising in the ordinary course of business, decommissioning liabilities for operating leases of office buildings and onerous revenue-generating contracts. The Company also records restructuring provisions for termination of employment costs related to its productivity improvement initiatives and to the integration of its business acquisitions.

The amount recognized as a provision is the best estimate of the consideration required to settle the present obligation at the end of the reporting period, taking into account the risks and uncertainties surrounding the obligation. Provisions are discounted using a current pre-tax rate when the impact of the time value of money is material. The increase in the provisions due to the passage of time is recognized as finance costs.

3.Summary of significant accounting policies (continued)

PROVISIONS (CONTINUED)

The Company accrues provisions for onerous leases which consist of estimated costs associated with vacated premises. The provisions reflect the present value of lease payments in excess of the expected sublease proceeds on the remaining term of the lease.

The accrued litigation and legal claims provisions are based on historical experience, current trends and other assumptions that are believed to be reasonable under the circumstances. Estimates include the period in which the underlying cause of the claim occurred and the degree of probability of an unfavourable outcome.

Decommissioning liabilities pertain to operating leases of buildings where certain arrangements require premises to be returned to their original state at the end of the lease term. The provision is determined using the present value of the estimated future cash outflows.

Provisions for onerous revenue-generating contracts are recorded when unavoidable costs of fulfilling the contract exceed the estimated total revenue from the contract. Management regularly reviews arrangement profitability and the underlying estimates.

Restructuring provisions are recognized when a detailed formal plan identifies the business or part of the business concerned, the location and number of employees affected, a detailed estimate of the associated costs, appropriate timelines and has been communicated to those affected by it.

TRANSLATION OF FOREIGN CURRENCIES

TRANSLATION OF FOREIGN CURRENCIES

The Company’s consolidated financial statements are presented in Canadian dollars, which is also the parent company’s functional currency. Each entity in the Company determines its own functional currency and items included in the financial statements of each entity are measured using that functional currency. Functional currency is the currency of the primary economic environment in which the entity operates.

Foreign currency transactions and balances

Revenue, expenses and non-monetary assets and liabilities denominated in foreign currencies are recorded at the rate of exchange prevailing at the transaction date. Monetary assets and liabilities denominated in foreign currencies are translated at exchange rates prevailing at the balance sheets date. Unrealized and realized translation gains and losses are reflected in the consolidated statements of earnings.

Foreign operations

For foreign operations that have functional currencies different from the Company, assets and liabilities denominated in a foreign currency are translated at exchange rates in effect at the balance sheets date. Revenue and expenses are translated at average exchange rates prevailing during the period. Resulting unrealized gains or losses on translating financial statements of foreign operations are reported in other comprehensive income.

For foreign operations with the same functional currency as the Company, monetary assets and liabilities are translated at the exchange rates in effect at the balance sheets date and non-monetary assets and liabilities are translated at historical exchange rates. Revenue and expenses are translated at average exchange rates during the period. Translation exchange gains or losses of such operations are reflected in the consolidated statements of earnings.

SHARE-BASED PAYMENTS

SHARE-BASED PAYMENTS

Equity-settled plans

The Company operates equity-settled stock option and PSU plans under which the Company receives services from employees, officers and directors as consideration for equity instruments.

The fair value of those share-based payments is established on the grant date using the Black-Scholes option pricing model for the stock options and the closing price of Class A subordinate voting shares of the Company on the Toronto Stock Exchange (TSX) for the PSUs. The number of stock options and PSUs expected to vest are estimated on the grant date and subsequently revised on each reporting date. For stock options, the estimation of fair value requires making assumptions for the most appropriate inputs to the valuation model including the expected life of the option and expected stock price volatility. The fair value of share-based payments, adjusted for expectations related to performance conditions and forfeitures, are recognized as share-based payment costs over the vesting period in earnings with a corresponding credit to contributed surplus on a graded-vesting basis if they vest annually or on a straight-line basis if they vest at the end of the vesting period.

When stock options are exercised, any consideration paid is credited to capital stock and the recorded fair value of the stock options is removed from contributed surplus and credited to capital stock. When PSUs are exercised, the recorded fair value of PSUs is removed from contributed surplus and credited to capital stock.

Share purchase plan

The Company operates a share purchase plan for eligible employees. Under this plan, the Company matches the contributions made by employees up to a maximum percentage of the employee's salary. The Company's contributions to the plan are recognized in salaries and other member costs within costs of services, selling and administrative.

Cash-settled deferred share units

The Company operates a deferred share unit (DSU) plan to compensate the external members of the Board of Directors. The expense is recognized within costs of services, selling and administrative for each DSU granted equal to the closing price of Class A subordinate voting shares of the Company on the TSX at the date on which DSUs are awarded and a corresponding liability is recorded in accrued compensation. After the grant date, the DSU liability is remeasured for subsequent changes in the fair value of the Company's shares.

FINANCIAL INSTRUMENTS

FINANCIAL INSTRUMENTS

For the fiscal year ended September 30, 2019, under IFRS 9, Financial Instruments

All financial instruments are initially measured at their fair value and are subsequently classified either at amortized cost, at fair value through earnings (FVTE) or at fair value through other comprehensive income (FVOCI). Financial assets are classified based on the Company’s management model of such instruments and their contractual cash flows they generate. Financial liabilities are classified and measured at amortized cost, unless they are held for trading and classified as FVTE.

The Company has made the following classifications:

FVTE

Cash and cash equivalents, derivative financial instruments and deferred compensation plan assets within long-term financial assets are measured at fair value at the end of each reporting period and the resulting gains or losses are recorded in the consolidated statements of earnings.

Amortized Cost

Trade accounts receivable, cash included in funds held for clients, long-term receivables within long-term financial assets, accounts payable and accrued liabilities, accrued compensation, long-term debt and clients’ funds obligations are measured at amortized cost using the effective interest method. Financial assets classified at amortized cost are subject to impairment. For trade accounts receivable and long-term receivables, as well for work in progress, the Company applies the simplified approach to measure expected credit losses, which requires lifetime expected loss allowance to be recorded upon initial recognition of the financial assets.

3.Summary of significant accounting policies (continued)

FINANCIAL INSTRUMENTS (CONTINUED)

FVOCI

Long-term bonds included in funds held for clients and in long-term investments within long-term financial assets are measured at fair value through other comprehensive income and are subject to impairment for which the Company uses the low credit risk exemption.

The unrealized gains and losses, net of applicable income taxes, are recorded in other comprehensive income. Interest income measured using the effective interest method and realized gains and losses on derecognition are recorded in the consolidated statements of earnings.

Transaction costs are comprised primarily of legal, accounting and other costs directly attributable to the issuance of the respective financial assets and liabilities. Transaction costs are capitalized to the cost of financial assets and liabilities classified as other than FVTE.

Financial assets are derecognized if the contractual rights to the cash flows from the financial asset expire or the asset is transferred and the transfer qualifies for derecognition as substantially all the risks and rewards of ownership of the financial asset have been transferred.

Fair value hierarchy

Fair value measurements recognized on the balance sheets are classified in accordance with the following levels:

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: inputs other than quoted prices included in Level 1, but that are observable for the asset or liability, either directly or indirectly; and

Level 3: inputs for the asset or liability that are not based on observable market data.

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

The Company enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign currency exchange risks.

Derivative financial instruments are initially recognized at fair value at the date the derivative contracts are entered into and are subsequently remeasured to their fair value at the end of each reporting date. The resulting gain or loss is recognized in the consolidated statements of earnings, unless the derivative is designated and is effective as a hedging instrument, in which event the timing of the recognition in the consolidated statements of earnings depends on the nature of the hedge relationship. The cash flows of the hedging instruments are classified in the same manner as the cash flows of the item being hedged.

At the inception of a hedge relationship, the Company formally designates and documents the hedge relationship to which the Company wishes to apply hedge accounting and the risk management's objective and strategy for undertaking the hedge. The documentation includes the identification of the nature of the risk being hedged, the economic relationship between the hedged item and the hedging instruments which should not be dominated by credit risk, the hedge ratio consistent with the risk management strategy pursued and how the Company will assess the effectiveness of the hedging relationship on an ongoing basis.

Management evaluates hedge effectiveness at inception of the hedge instrument and quarterly thereafter generally based on a managed hedge ratio of 1:1. Hedge effectiveness is measured prospectively as the extent to which changes in the fair value or cash flows of the derivative offsets the changes in the fair value or cash flows of the underlying hedged instrument or risk when there is a significant mismatch between the terms of the hedging instrument and the hedged item. Any meaningful imbalance is considered ineffectiveness in the hedge and accounted for accordingly in the consolidated statements of earnings.

Hedges of net investments in foreign operations

The Company uses cross-currency swaps and foreign currency denominated long-term debt to hedge portions of the Company’s net investments in its U.S. and European operations. Foreign exchange translation gains or losses on the net investments and the effective portions of gains or losses on instruments hedging the net investments are recorded in other comprehensive income. Gains or losses relating to the ineffective portion are recognized in consolidated statements of earnings. When the hedged net investment is disposed of, the relevant amount in other comprehensive income is transferred to earnings as part of the gain or loss on disposal.

3.Summary of significant accounting policies (continued)

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS (CONTINUED)

Cash flow hedges of future revenue and long-term debt

The majority of the Company’s revenue and costs are denominated in a currency other than the Canadian dollar. The risk of foreign exchange fluctuations impacting the results is substantially mitigated by matching the Company’s costs with revenue denominated in the same currency. In certain cases where there is a substantial imbalance for a specific currency, the Company enters into foreign currency forward contracts to hedge the variability in the foreign currency exchange rates.

The Company also uses interest rate and cross-currency swaps to hedge either the cash flow exposure or the foreign exchange exposure of the long-term debt.

The effective portion of the change in fair value of the derivative financial instruments is recognized in other comprehensive income and the ineffective portion, if any, in the consolidated statements of earnings. The effective portion of the change in fair value of the derivatives is reclassified out of other comprehensive income into the consolidated statements of earnings when the hedged item is recognized in the consolidated statements of earnings.

Fair value hedges of Senior U.S. unsecured notes

The Company entered into interest rate swaps to hedge the fair value exposure of the issued fixed rate Senior U.S. unsecured notes. Under the interest rate swaps, the Company receives a fixed rate of interest and pays interest at a variable rate on the notional amount.

The changes in the fair value of the interest rate swaps are recognized in the consolidated statements of earnings as finance costs. The changes in the fair value of the hedged items attributable to the risk hedged is recorded as part of the carrying value of the Senior U.S. unsecured notes and are also recognized in the consolidated statements of earnings as finance costs. If the hedged items are derecognized, the unamortized fair value is recognized immediately in the consolidated statements of earnings.

Cost of hedging

Company may elect to account for forward element of forward contracts or foreign currency basis spread as costs of hedging. In such cases, the deferred costs of hedging, net of applicable income taxes, are recognized as a separate component of the accumulated other comprehensive income and reclassified in the consolidated statements of earnings when the hedged item is recognized.

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

The Company enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign currency exchange risks.

Derivative financial instruments are initially recognized at fair value at the date the derivative contracts are entered into and are subsequently remeasured to their fair value at the end of each reporting date. The resulting gain or loss is recognized in the consolidated statements of earnings, unless the derivative is designated and is effective as a hedging instrument, in which event the timing of the recognition in the consolidated statements of earnings depends on the nature of the hedge relationship. The cash flows of the hedging instruments are classified in the same manner as the cash flows of the item being hedged.

At the inception of a hedge relationship, the Company formally designates and documents the hedge relationship to which the Company wishes to apply hedge accounting and the risk management's objective and strategy for undertaking the hedge. The documentation includes the identification of the nature of the risk being hedged, the economic relationship between the hedged item and the hedging instruments which should not be dominated by credit risk, the hedge ratio consistent with the risk management strategy pursued and how the Company will assess the effectiveness of the hedging relationship on an ongoing basis.

Management evaluates hedge effectiveness at inception of the hedge instrument and quarterly thereafter generally based on a managed hedge ratio of 1:1. Hedge effectiveness is measured prospectively as the extent to which changes in the fair value or cash flows of the derivative offsets the changes in the fair value or cash flows of the underlying hedged instrument or risk when there is a significant mismatch between the terms of the hedging instrument and the hedged item. Any meaningful imbalance is considered ineffectiveness in the hedge and accounted for accordingly in the consolidated statements of earnings.

Hedges of net investments in foreign operations

The Company uses cross-currency swaps and foreign currency denominated long-term debt to hedge portions of the Company’s net investments in its U.S. and European operations. Foreign exchange translation gains or losses on the net investments and the effective portions of gains or losses on instruments hedging the net investments are recorded in other comprehensive income. Gains or losses relating to the ineffective portion are recognized in consolidated statements of earnings. When the hedged net investment is disposed of, the relevant amount in other comprehensive income is transferred to earnings as part of the gain or loss on disposal.

3.Summary of significant accounting policies (continued)

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS (CONTINUED)

Cash flow hedges of future revenue and long-term debt

The majority of the Company’s revenue and costs are denominated in a currency other than the Canadian dollar. The risk of foreign exchange fluctuations impacting the results is substantially mitigated by matching the Company’s costs with revenue denominated in the same currency. In certain cases where there is a substantial imbalance for a specific currency, the Company enters into foreign currency forward contracts to hedge the variability in the foreign currency exchange rates.

The Company also uses interest rate and cross-currency swaps to hedge either the cash flow exposure or the foreign exchange exposure of the long-term debt.

The effective portion of the change in fair value of the derivative financial instruments is recognized in other comprehensive income and the ineffective portion, if any, in the consolidated statements of earnings. The effective portion of the change in fair value of the derivatives is reclassified out of other comprehensive income into the consolidated statements of earnings when the hedged item is recognized in the consolidated statements of earnings.

Fair value hedges of Senior U.S. unsecured notes

The Company entered into interest rate swaps to hedge the fair value exposure of the issued fixed rate Senior U.S. unsecured notes. Under the interest rate swaps, the Company receives a fixed rate of interest and pays interest at a variable rate on the notional amount.

The changes in the fair value of the interest rate swaps are recognized in the consolidated statements of earnings as finance costs. The changes in the fair value of the hedged items attributable to the risk hedged is recorded as part of the carrying value of the Senior U.S. unsecured notes and are also recognized in the consolidated statements of earnings as finance costs. If the hedged items are derecognized, the unamortized fair value is recognized immediately in the consolidated statements of earnings.

Cost of hedging

Company may elect to account for forward element of forward contracts or foreign currency basis spread as costs of hedging. In such cases, the deferred costs of hedging, net of applicable income taxes, are recognized as a separate component of the accumulated other comprehensive income and reclassified in the consolidated statements of earnings when the hedged item is recognized.

EMPLOYEE BENEFITS

EMPLOYEE BENEFITS

The Company operates both defined benefit and defined contribution post-employment benefit plans.

The cost of defined contribution plans is charged to the consolidated statements of earnings on the basis of contributions payable by the Company during the year.

For defined benefit plans, the defined benefit obligations are calculated by independent actuaries using the projected unit credit method. The retirement benefits obligations in the consolidated balance sheets represent the present value of the defined benefit obligations as reduced by the fair value of plan assets. The retirement benefits assets are recognized to the extent that the Company can benefit from refunds or a reduction in future contributions. Retirement benefits plans that are funded by the payment of insurance premiums are treated as defined contribution plans unless the Company has an obligation either to pay the benefits directly when they fall due or to pay further amounts if assets accumulated with the insurer do not cover all future employee benefits. In such circumstances, the plan is treated as a defined benefit plan.

Insurance policies are treated as plan assets of a defined benefit plan if the proceeds of the policy:

- Can only be used to fund employee benefits;

- Are not available to the Company’s creditors; and

- Either cannot be paid to the Company unless the proceeds represent surplus assets not needed to meet all the benefit obligations or are a reimbursement for benefits already paid by the Company.

Insurance policies that do not meet the above criteria are treated as non-current investments and are held at fair value as long-term financial assets in the consolidated balance sheets.

3.Summary of significant accounting policies (continued)

EMPLOYEE BENEFITS (CONTINUED)

The actuarial valuations used to determine the cost of defined benefit pension plans and their present value involve making assumptions about discount rates, future salary and pension increases, inflation rates and mortality. Any changes in these assumptions will impact the carrying amount of pension obligations. In determining the appropriate discount rate, management considers the interest rates of high quality corporate bonds that are denominated in the currency in which the benefits will be paid, and that have terms to maturity approximating the terms of the related pension liability.

The current service cost is recognized in the consolidated statements of earnings under costs of services, selling and administrative. The net interest cost calculated by applying the discount rate to the net defined benefit liabilities or assets is recognized as net finance cost or income. When the benefits of a plan are changed or when a plan is curtailed, the resulting change in benefits that relates to past services or the gains or losses on curtailment is recognized immediately in the consolidated statements of earnings. The gains or losses on the settlement of a defined benefit plan are recognized when the settlement occurs.

Remeasurements on defined benefit plans include actuarial gains and losses, changes in the effect of the asset ceiling and the return on plan assets, excluding the amount included in net interest on the net defined liabilities or assets. Remeasurements are charged or credited to other comprehensive income in the period in which they arise.

FUTURE ACCOUNTING STANDARD CHANGES

ADOPTION OF ACCOUNTING STANDARDS

The following standards have been adopted by the Company on October 1, 2018:

IFRS 15 - Revenue from Contracts with Customers

In May 2014, the IASB issued IFRS 15, Revenue from Contracts with Customers, to specify how and when to recognize revenue as well as requiring the provision of more informative and relevant disclosures. The standard supersedes IAS 18, Revenue, IAS 11, Construction Contracts, and other revenue related interpretations.

IFRS 15 was adopted by the Company using the modified retrospective method, with no restatement of comparative figures. The Company's policies applicable prior to October 1, 2018 are described below. The main changes to these accounting policies are as follows:

– Initial implementation activities of managed IT and business process services arrangements, previously not considered as a separately identifiable component, could be in some cases identified as a separate performance obligation if they meet the criteria of being distinct under IFRS 15 resulting in acceleration of revenue recognition and related contract costs.

– Previously, when a software license had value to the client on a stand-alone basis and was identified as a separately identifiable component, revenue from the software license was recognized upon delivery. Under IFRS 15, when the arrangement involves significant customization services, revenue from a software license is now combined with the services resulting in deferral of revenue recognition.

– The Company changed its presentation of work in progress and deferred revenue which are now presented net on a contract by-contract basis separately from accounts receivable and no longer for each project as it was previously the case for systems integration and consulting services arrangements.

– IFRS 15 indicates that IAS 37, Provisions, Contingent Liabilities and Contingent Assets, should now be applied to estimated losses on revenue-generating contracts. Therefore, related amounts previously classified as accounts payable and accrued liabilities and other long-term liabilities are now classified as current and non-current provisions.

– IFRS 15 requires additional disclosures such as information on disaggregation of revenue from contracts with customers by geography, service type and major clients and on remaining performance obligations, which are respectively provided in Note 27, Segmented Information and Note 21, Remaining performance obligations.

The adoption of IFRS 15 did not have a material impact on the Company’s consolidated financial statements.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 15 - Revenue from Contracts with Customers (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 18, Revenue and IAS 11, Construction Contracts

The Company provides services and products under arrangements that contain various pricing mechanisms. The Company recognizes revenue when the following criteria are met: there is clear evidence that an arrangement exists, the amount of revenue and related costs can be measured reliably, it is probable that future economic benefits will flow to the Company, the stage of completion can be measured reliably where services are delivered and the significant risks and rewards of ownership, including effective control, are transferred to clients where products are sold. Revenue is measured at the fair value of the consideration received or receivable net of discounts, volume rebates and sales related taxes.

Some of the Company’s arrangements may include client acceptance clauses. Each clause is analyzed to determine whether the earnings process is complete when the service is performed. Formal client sign-off is not always necessary to recognize revenue provided that the Company objectively demonstrates that the criteria specified in the acceptance provisions are satisfied. Some of the criteria reviewed include historical experience with similar types of arrangements, whether the acceptance provisions are specific to the client or are included in all arrangements, the length of the acceptance term and historical experience with the specific client.

Revenue from sales of third party vendor's products, such as software licenses, hardware or services is recorded on a gross basis when the Company is a principal to the transaction and is recorded net of costs when the Company is acting as an agent between the client and vendor. Factors generally considered to determine whether the Company is a principal or an agent include if the Company has the primary responsibility for providing the product or service, adds meaningful value to the vendor’s product or service, has discretion in supplier selection and assumes credit risks.

Revenue recognition of multiple component arrangements

Assessing whether the deliverables within an arrangement are separately identifiable components requires judgement by management. A component is considered as separately identifiable if it has value to the client on a stand-alone basis. The Company first reviews the contract clauses to evaluate if the deliverable is accepted separately by the client. Then, the Company assesses if the deliverable could have been provided by another vendor and if it would have been possible for the client to decide to not purchase the deliverable.

Relative selling price

The Company’s arrangements often include a mix of the services and products as described below. If an arrangement involves the provision of multiple components, the total arrangement value is allocated to each separately identifiable component based on its relative selling price. When estimating the selling price of each component, the Company maximizes the use of observable prices which are established using the Company’s prices for same or similar components. When observable prices are not available, the Company estimates selling prices based on its best estimate. The best estimate of the selling price is the price at which the Company would normally expect to offer the services or products and is established by considering a number of internal and external factors including, but not limited to, geographies, the Company’s pricing policies, internal costs and margins. The appropriate revenue recognition method is applied for each separately identifiable component as described below.

Managed IT and BPS

Revenue from managed IT and BPS arrangements is generally recognized as the services are provided at the contractually stated price, unless there is a better measure of performance or delivery.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 15 - Revenue from Contracts with Customers (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 18, Revenue and IAS 11, Construction Contracts (continued)

Systems integration and consulting services

Revenue from systems integration and consulting services under time and material arrangements is recognized as the services are rendered, and revenue under cost-based arrangements is recognized as reimbursable costs are incurred.

Revenue from systems integration and consulting services under fixed-fee arrangements where the outcome of the arrangements can be estimated reliably is recognized using the percentage-of-completion method over the service period. The Company primarily uses labour costs or labour hours to measure the progress towards completion. This method relies on estimates of total expected labour costs or total expected labour hours to complete the service, which are compared to labour costs or labour hours incurred to date, to arrive at an estimate of the percentage of revenue earned to date. Management regularly reviews underlying estimates of total expected labour costs or hours. If the outcome of an arrangement cannot be estimated reliably, revenue is recognized to the extent of arrangement costs incurred if it is probable that such costs will be recoverable.

Revenue from benefits-funded arrangements is recognized only to the extent that it is probable that the stream associated with the transaction will generate sufficient amounts to fund the value on which revenue recognition is based.

Software licenses

Most of the Company’s software license arrangements include other services such as implementation, customization and maintenance. For these types of arrangements, revenue from a software license is recognized upon delivery if it has been identified as a separately identifiable component. Otherwise, it is combined with the implementation and customization services and is accounted for as described in the Systems integration and consulting services section above. Revenue from maintenance services for software licenses sold is recognized ratably over the term of the maintenance period.

Work in progress and deferred revenue

Amounts recognized as revenue in excess of billings are classified as work in progress. Amounts received in advance of the performance of services or delivery of products are classified as deferred revenue.

Estimated losses on revenue-generating contracts

Estimated losses on revenue-generating contracts may occur due to additional costs which were not foreseen at inception of the contract. Contract losses are measured at the amount by which the estimated total costs exceed the estimated total revenue from the contract. The estimated losses on revenue-generating contracts are recognized in the period when it is determined that a loss is probable. The expected loss is first applied to impair the related capitalized contract costs with the excess recorded in accounts payable and accrued liabilities and in other long-term liabilities. Management regularly reviews arrangement profitability and the underlying estimates.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments

In July 2014, the IASB amended IFRS 9, Financial Instruments, to replace IAS 39, Financial Instruments: Recognition and Measurement.

IFRS 9 was adopted retrospectively by the Company, with no restatement of comparative figures. The Company's policies applicable prior to October 1, 2018 are described below. The main changes to these accounting policies are as follows:

– The standard simplifies the classification of financial assets, while carrying forward most of the requirements of IAS 39. The Company's financial assets previously classified as loans and receivables are now classified at amortized cost and continue to be measured as such. Financial assets previously classified as available-for-sale are now classified at fair value through other comprehensive income and continue to be measured as such. Other financial assets and derivatives that do not qualify for hedge accounting are still classified and measured at fair value through earnings. Financial liabilities previously classified as other liabilities are now classified at amortized cost and continue to be measured as such.

– The standard introduces a new impairment model which applies to the Company’s trade accounts receivable, work in progress, long-term receivables and long-term bonds. The Company is not subject to any significant credit risk, given its large and diversified client base and its risk mitigation strategy to invest in high credit quality corporate and government bonds with a credit rating of A or higher. The Company has applied the simplified approach on its accounts receivable, work in progress and long-term receivables and used the low credit risk exemption on its long-term bonds.

– Finally, IFRS 9 introduces a new hedge accounting model that is more closely aligned with risk-management activities. The Company had applied the new hedge accounting model and the existing hedge relationships continue to qualify for hedge accounting under this new model. The Company had elected to account for the forward element of the cross-currency swaps as costs of hedging.

– The additional annual disclosures are provided in Note 30, Financial instruments.

The adoption of IFRS 9 did not have a material impact on the Company’s consolidated financial statements.

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement

All financial instruments are initially measured at their fair value. Subsequently, financial assets classified as loans and receivables and financial liabilities classified as other liabilities are measured at their amortized cost using the effective interest rate method.

Financial assets and liabilities classified as fair value through earnings (FVTE) and classified as available-for-sale are measured subsequently at their fair value.

Financial instruments may be designated on initial recognition as FVTE if any of the following criteria are met: i) the financial instrument contains one or more embedded derivatives that otherwise would have to be accounted for separately; ii) the designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise from measuring the financial asset or liability or recognizing the gains and losses on them on a different basis; or iii) the financial asset and financial liability are part of a group of financial assets or liabilities that is managed and its performance evaluated on a fair value basis, in accordance with a documented risk management or investment strategy. Gains and losses related to periodic revaluations of financial assets and liabilities designated as FVTE are recorded in the consolidated statements of earnings.

The unrealized gains and losses, net of applicable income taxes, on available-for-sale assets are reported in other comprehensive income. Interest income earned and realized gains and losses on the sale of available-for-sale assets are recorded in the consolidated statements of earnings.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement (continued)

Transaction costs are comprised primarily of legal, accounting and other costs directly attributable to the issuance of the respective financial assets and liabilities. Transaction costs are capitalized to the cost of financial assets and liabilities classified as other than FVTE.

Financial assets are derecognized if the contractual rights to the cash flows from the financial asset expire or the asset is transferred and the transfer qualifies for derecognition. The transfer qualifies for derecognition if substantially all the risks and rewards of ownership of the financial asset are transferred.

The Company has made the following classifications:

FVTE

Cash and cash equivalents and derivative financial instruments unless they qualify for hedge accounting. In addition, deferred compensation plan assets within long-term financial assets were designated by management as FVTE upon initial recognition as this reflected management’s investment strategy.

Loans and receivables

Trade accounts receivable, cash included in funds held for clients and long-term receivables within long-term financial assets.

Available-for-sale

Long-term bonds included in funds held for clients and in long-term investments within long-term financial assets.

Other liabilities

Accounts payable and accrued liabilities, accrued compensation, long-term debt and clients’ funds obligations.

Fair value hierarchy

Fair value measurements recognized in the balance sheets are categorized in accordance with the following levels:

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: inputs other than quoted prices included in Level 1, but that are observable for the asset or liability, either directly or indirectly; and

Level 3: inputs for the asset or liability that are not based on observable market data.

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

The Company enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign currency exchange risks.

Derivative financial instruments are initially recognized at fair value at the date the derivative contracts are entered into and are subsequently remeasured to their fair value at the end of each reporting date. The resulting gain or loss is recognized in the consolidated statements of earnings, unless the derivative is designated and is effective as a hedging instrument, in which event the timing of the recognition in the consolidated statements of earnings depends on the nature of the hedge relationship.

At the inception of a hedge relationship, the Company formally designates and documents the hedge relationship to which the Company wishes to apply hedge accounting and the risk management's objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the risk being hedged and how the Company will assess the effectiveness of changes in the hedging instrument’s fair value in offsetting the exposure to changes in the hedged item’s fair value or cash flows attributable to the hedged risk. Such hedges are expected to be highly effective in achieving offsetting changes in fair value or cash flows and are assessed on an ongoing basis to determine that they actually have been highly effective throughout the financial reporting periods for which they were designated.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement (continued)

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS (continued)

The cash flows of the hedging transactions are classified in the same manner as the cash flows of the position being hedged.

Derivative financial instruments used as hedging items are recorded at fair value in the consolidated balance sheets under current derivative financial instruments, long-term financial assets or long-term derivative financial instruments. Valuation models, such as discounted cash flow analyses using observable market inputs, are utilized to determine the fair values of the derivative financial instruments.

Hedges of net investments in foreign operations

The Company uses cross-currency swaps and foreign currency denominated long-term debt to hedge portions of the Company’s net investments in its U.S. and European operations. Foreign exchange translation gains or losses on the net investments and the effective portions of gains or losses on instruments hedging the net investments are recorded in other comprehensive income. To the extent that the hedge is ineffective, such differences are recognized in consolidated statements of earnings. When the hedged net investment is disposed of, the relevant amount in other comprehensive income is transferred to earnings as part of the gain or loss on disposal.

Cash flow hedges of future revenue and long-term debt

The majority of the Company’s revenue and costs are denominated in currency other than the Canadian dollar. The risk of foreign exchange fluctuations impacting the results is substantially mitigated by matching the Company’s costs with revenue denominated in the same currency. In certain cases where there is a substantial imbalance for a specific currency, the Company enters into foreign currency forward contracts to hedge the variability in the foreign currency exchange rates.

The Company also uses interest rate and cross-currency swaps to hedge either the cash flow exposure or the foreign exchange exposure of the long-term debt.

These derivatives are documented as cash flow hedges and no component of the derivative contracts’ fair value are excluded from the assessment and measurement of hedge effectiveness. The effective portion of the change in fair value of the derivative financial instruments is recognized in other comprehensive income and the ineffective portion, if any, in the consolidated statements of earnings. The effective portion of the change in fair value of the derivatives is reclassified out of other comprehensive income into the consolidated statements of earnings when the hedged element is recognized in the consolidated statements of earnings.

Fair value hedges of Senior U.S. unsecured notes

The Company entered into interest rate swaps to hedge the fair value exposure of the issued fixed rate Senior U.S. unsecured notes. Under the interest rate swaps, the Company receives a fixed rate of interest and pays interest at a variable rate on the notional amount.

The changes in the fair value of the interest rate swaps are recognized in the consolidated statements of earnings as finance costs. The changes in the fair value of the hedged items attributable to the risk hedged is recorded as part of the carrying value of the Senior U.S. unsecured notes and are also recognized in the consolidated statements of earnings as finance costs. If the hedged items are derecognized, the unamortized fair value is recognized immediately in the consolidated statements of earnings.

3.Summary of significant accounting policies (continued)

FUTURE ACCOUNTING STANDARD CHANGES

The following standards have been issued but are not yet effective as of September 30, 2019.

IFRS 16 - Leases

In January 2016, the IASB issued IFRS 16, Leases, to set out the principles for the recognition, measurement, presentation and disclosure of leases for both parties to a lease agreement. The standard supersedes IAS 17, Leases, and other leases related interpretations, eliminates the lessee's classification of leases as either operating leases or finance leases and introduces a single lessee accounting model. The standard is effective since October 1, 2019 for the Company. The standard permits two possible transition methods for its application: i) retrospectively to each prior reporting period presented or ii) retrospectively with the cumulative effect of initially applying the standard recognized on the date of the initial application (modified retrospective method). The Company adopted IFRS 16 using the modified retrospective method, with no restatement of comparative figures. The Company made use of practical expedients available on transition including the definition of a lease, the use of hindsight in determining the lease term, applying a single incremental borrowing rate to a portfolio of leases with similar characteristics and adjusting the right-of-use assets for any onerous lease provisions as an alternative to an impairment review.

In preparation for the conversion to IFRS 16, the Company has developed a detailed conversion plan consisting of three phases: 1) awareness and assessment, 2) design and 3) implementation. As part of the first phase, the Company has established a steering committee responsible for monitoring the progress and approving recommendations from the project team. The steering committee meets regularly and quarterly updates are provided to the Audit and Risk Management Committee. The Company is progressing toward the completion of the third phase of the conversion plan.

The following table shows the expected impact of the adoption of IFRS 16 on the Company’s consolidated balance sheet as of October 1, 2019:

	Balance sheet as at September 30, 2019	IFRS 16 adoption		Expected balance sheet as at October 1, 2019
	$	$		$
Assets
Accounts receivable	1,357,090	3,319		1,360,409
Prepaid expenses and other current assets	172,182	(6,365	)	165,817
Property, plant and equipment	397,661	(21,863	)	375,798
Right-of-use assets	—	701,346		701,346
Other long-term assets	180,480	607		181,087
Deferred tax assets	100,539	14,230		114,769
Other assets	10,413,794	—		10,413,794
	12,621,746	691,274		13,313,020
Liabilities
Accounts payable and accrued liabilities	1,108,895	(8,037	)	1,100,858
Current portion of provisions	73,509	(3,723	)	69,786
Current portion of long-term debt	113,511	152,758		266,269
Long-term provisions	24,946	(2,264	)	22,682
Long-term debt	2,217,696	693,269		2,910,965
Other long-term liabilities	213,392	(64,655	)	148,737
Deferred tax liabilities	178,265	(8,790	)	169,475
Other liabilities	1,807,429	—		1,807,429
	5,737,643	758,558		6,496,201
Equity
Retained earnings	4,557,855	(67,284	)	4,490,571
Other equity	2,326,248	—		2,326,248
	6,884,103	(67,284	)	6,816,819
	12,621,746	691,274		13,313,020

3.Summary of significant accounting policies (continued)

FUTURE ACCOUNTING STANDARD CHANGES (CONTINUED)

IFRS 16 - Leases (continued)

When the Company is the lessee, it is expected that the application of IFRS 16 will result in on-balance sheet recognition of most of its lease agreements that are currently considered operating leases, which are primarily for the rental of premises. The Company also expects a decrease of its property costs and an increase of its finance costs and amortization and depreciation resulting from the change in the recognition, measurement and presentation of rental expenses. The adoption of IFRS 16 will not have an impact on its ability to comply with the external covenants disclosed in Note 31, Capital risk management, related to its Senior U.S. and euro unsecured notes, unsecured committed revolving credit facility and unsecured committed term loan credit facility.

Amendments to IFRS 9, IAS 39 and IFRS 7 - Interest rate benchmark reform

In September 2019, the IASB has amended some of its requirements to address the uncertainty arising from the phasing out of interest-rate benchmarks such as interbank offered rates (IBORS).  The amendments issued focused on the accounting effects of uncertainty in the period leading up to the reform.  The IASB is also working on the potential consequences to financial reporting of replacing an existing benchmark with an alternative. The amendments impact IFRS 9 Financial instruments, IAS 39 Financial instruments: Recognition and measurement and IFRS 7 Financial instruments: Disclosures. The amendments come into effect for annual periods beginning on or after January 1, 2020 subject to European Union endorsement. The Company is currently evaluating the impact of this standard on its consolidated financial statements.

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Net finance costs

12 Months Ended

Sep. 30, 2019

Analysis of income and expense [abstract]

Net finance costs

Net finance costs

	Year ended September 30
	2019		2018
	$		$
Interest on long-term debt	63,312		62,875
Net interest costs on net defined benefit obligations or assets (Note 16)	3,813		5,754
Other finance costs	15,071		8,166
Finance costs	82,196		76,795
Finance income	(11,566	)	(2,910	)
	70,630		73,885

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Related party transactions

12 Months Ended

Sep. 30, 2019

Related Party [Abstract]

Related party transactions

Related party transactions

a) Transactions with subsidiaries and other related parties

Balances and transactions between the Company and its subsidiaries have been eliminated on consolidation. The Company owns 100% of the equity interests of its principal subsidiaries.

The Company’s principal subsidiaries whose revenues, based on the geographic delivery model, represent more than 3% of the consolidated revenues are as follows:

Name of subsidiary	Country of incorporation
CGI Technologies and Solutions Inc.	United States
CGI France SAS	France
CGI Federal Inc.	United States
CGI IT UK Limited	United Kingdom
CGI Information Systems and Management Consultants Inc.	Canada
Conseillers en gestion et informatique CGI Inc.	Canada
CGI Sverige AB	Sweden
CGI Suomi Oy	Finland
CGI Deutschland B.V. & Co KG	Germany
CGI Information Systems and Management Consultants Private Limited	India
CGI Nederland BV	Netherlands

During the year ended September 30, 2018, the Company entered into share repurchase and conversion transactions with related parties as described in Note 18, Capital Stock.

b) Compensation of key management personnel

Compensation of key management personnel, currently defined as the executive officers and the Board of Directors of the Company, was as follows for the year ended September 30:

	2019	2018
	$	$
Short-term employee benefits	22,185	22,326
Share-based payments	23,991	20,773

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Share-based payments - Share purchase plan (Narrative) (Details)	12 Months Ended
	Sep. 30, 2019
Share purchase plan
Disclosure of terms and conditions of share-based payment arrangement [line items]
Maximum match of employee's basic contribution (as a percent)	3.50%

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Financial instruments - Financial Liabilities Included in Long-Term Debt (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Disclosure of financial liabilities [line items]
Financial liabilities	$ 4,473,019	$ 3,983,436
Carrying amount
Disclosure of financial liabilities [line items]
Financial liabilities	1,334,898	1,606,098
Fair value
Disclosure of financial liabilities [line items]
Financial liabilities	1,407,344	1,636,326
Senior U.S. and euro unsecured notes | Carrying amount
Disclosure of financial liabilities [line items]
Financial liabilities	1,256,554	1,517,334
Senior U.S. and euro unsecured notes | Fair value
Disclosure of financial liabilities [line items]
Financial liabilities	1,330,809	1,550,329
Obligations other than finance leases | Carrying amount
Disclosure of financial liabilities [line items]
Financial liabilities	14,295	30,124
Obligations other than finance leases | Fair value
Disclosure of financial liabilities [line items]
Financial liabilities	13,960	29,130
Obligations under finance leases | Carrying amount
Disclosure of financial liabilities [line items]
Financial liabilities	30,339	29,909
Obligations under finance leases | Fair value
Disclosure of financial liabilities [line items]
Financial liabilities	29,792	29,193
Other long-term debt | Carrying amount
Disclosure of financial liabilities [line items]
Financial liabilities	33,710	28,731
Other long-term debt | Fair value
Disclosure of financial liabilities [line items]
Financial liabilities	$ 32,783	$ 27,674

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Consolidated Statements of Earnings - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Profit or loss [abstract]
Revenue	$ 12,111,236,000	$ 11,506,825,000
Operating expenses
Costs of services, selling and administrative	10,284,007,000	9,801,791,000
Acquisition-related and integration costs	77,417,000	37,482,000
Restructuring costs	0	100,387,000
Net finance costs	70,630,000	73,885,000
Foreign exchange loss	2,234,000	3,300,000
Operating expenses	10,434,288,000	10,016,845,000
Earnings before income taxes	1,676,948,000	1,489,980,000
Income tax expense	413,741,000	348,578,000
Net earnings	$ 1,263,207,000	$ 1,141,402,000
Earnings per share
Basic earnings per share (CAD per share)	$ 4.63	$ 4.02
Diluted earnings per share (CAD per share)	$ 4.55	$ 3.95

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Consolidated Statements of Cash Flows - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Operating activities
Net earnings	$ 1,263,207	$ 1,141,402
Adjustments for:
Amortization and depreciation	392,301	392,675
Deferred income tax recovery	(8,297)	(41,238)
Foreign exchange losses	3,519	349
Share-based payment costs	39,440	38,457
Net change in non-cash working capital items	(56,251)	(38,237)
Cash provided by operating activities	1,633,919	1,493,408
Investing activities
Net change in short-term investments	(9,889)	0
Business acquisitions (considering the bank overdraft assumed and cash acquired)	(480,366)	(248,137)
Investment in a step acquisition	(140,248)	0
Proceeds from sale of business	600	3,500
Purchase of property, plant and equipment	(162,061)	(143,250)
Additions to contract costs	(60,191)	(87,420)
Additions to intangible assets	(105,976)	(95,451)
Purchase of long-term investments	(523)	(16,238)
Proceeds from sale of long-term investments	7,845	9,578
Cash used in investing activities	(950,809)	(577,418)
Financing activities
Net change in unsecured committed revolving credit facility	139,575	(5,205)
Increase of long-term debt	686,810	20,111
Repayment of long-term debt	(355,406)	(121,771)
Repayment of debt assumed in business acquisitions	(2,141)	(28,609)
Settlement of derivative financial instruments	(554)	(2,430)
Purchase of Class A subordinate voting shares held in trusts	(30,740)	(24,789)
Resale of Class A subordinate voting shares held in trusts	0	528
Purchase and cancellation of Class A subordinate voting shares	(1,130,255)	(794,076)
Issuance of Class A subordinate voting shares	63,602	77,197
Cash used in financing activities	(629,109)	(879,044)
Effect of foreign exchange rate changes on cash and cash equivalents	(24,261)	(18,727)
Net increase in cash and cash equivalents	29,740	18,219
Cash and cash equivalents, beginning of year	184,091	165,872
Cash and cash equivalents, end of year	$ 213,831	$ 184,091

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Financial instruments - Currency Risk (Details) € in Thousands, £ in Thousands, kr in Thousands, $ in Thousands, $ in Thousands	Sep. 30, 2019 CAD ($)	Sep. 30, 2019 USD ($)	Sep. 30, 2019 EUR (€)	Sep. 30, 2019 SEK (kr)	Sep. 30, 2019 GBP (£)	Sep. 30, 2018 CAD ($)
Cross-currency swaps
Disclosure of nature and extent of risks arising from financial instruments [line items]
Hedges of net investments in European operations	$ 29,894					$ (43,217)
Hedges of net investments in European operations | Cross-currency swaps in euro
Disclosure of nature and extent of risks arising from financial instruments [line items]
Hedges of net investments in European operations	19,305					1,985
Hedges of net investments in European operations | Cross-currency swaps in euro | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Notional	443,500
Pay Notional | €			€ 285,400
Hedges of net investments in European operations | Cross-currency swap agreement between Canadian dollar to British pound
Disclosure of nature and extent of risks arising from financial instruments [line items]
Hedges of net investments in European operations	12,511					6,311
Hedges of net investments in European operations | Cross-currency swap agreement between Canadian dollar to British pound | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Notional	136,274
Pay Notional | £					£ 75,842
Hedges of net investments in European operations | Cross-currency swaps in Swedish krona
Disclosure of nature and extent of risks arising from financial instruments [line items]
Hedges of net investments in European operations	7,995					2,553
Hedges of net investments in European operations | Cross-currency swaps in Swedish krona | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Notional	58,419
Pay Notional | kr				kr 371,900
Hedges of net investments in European operations and cash flow hedges on unsecured committed term loan credit facility | Cross-Currency Swap Agreement Between USD To Euro
Disclosure of nature and extent of risks arising from financial instruments [line items]
Hedges of net investments in European operations and cash flow hedges on unsecured committed term loan credit facility	$ (3,627)					0
Hedges of net investments in European operations and cash flow hedges on unsecured committed term loan credit facility | Cross-Currency Swap Agreement Between USD To Euro | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Notional		$ 500,000
Receive Rate	3.03%	3.03%	3.03%	3.03%	3.03%
Pay Notional | €			€ 443,381
Cash flow hedges on Senior U.S. unsecured notes | USD 550,000 Cross-Currency Swaps To CAD, Net Investment Hedge In Euro
Disclosure of nature and extent of risks arising from financial instruments [line items]
Cash flow hedges of Senior U.S. unsecured notes	$ (6,290)					$ (54,066)
Cash flow hedges on Senior U.S. unsecured notes | USD 550,000 Cross-Currency Swaps To CAD, Net Investment Hedge In Euro | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Notional		$ 470,000
Pay Notional	$ 638,193
Minimum | Hedges of net investments in European operations | Cross-currency swaps in euro | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Rate	3.40%	3.40%	3.40%	3.40%	3.40%
Pay rate	2.10%	2.10%	2.10%	2.10%	2.10%
Minimum | Hedges of net investments in European operations | Cross-currency swap agreement between Canadian dollar to British pound | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Rate	3.57%	3.57%	3.57%	3.57%	3.57%
Pay rate	2.67%	2.67%	2.67%	2.67%	2.67%
Minimum | Hedges of net investments in European operations | Cross-currency swaps in Swedish krona | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Rate	3.57%	3.57%	3.57%	3.57%	3.57%
Pay rate	2.12%	2.12%	2.12%	2.12%	2.12%
Minimum | Hedges of net investments in European operations and cash flow hedges on unsecured committed term loan credit facility | Cross-Currency Swap Agreement Between USD To Euro | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Pay rate	1.13%	1.13%	1.13%	1.13%	1.13%
Minimum | Cash flow hedges on Senior U.S. unsecured notes | USD 550,000 Cross-Currency Swaps To CAD, Net Investment Hedge In Euro | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Rate	3.74%	3.74%	3.74%	3.74%	3.74%
Pay rate	3.40%	3.40%	3.40%	3.40%	3.40%
Maximum | Hedges of net investments in European operations | Cross-currency swaps in euro | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Rate	3.81%	3.81%	3.81%	3.81%	3.81%
Pay rate	2.51%	2.51%	2.51%	2.51%	2.51%
Maximum | Hedges of net investments in European operations | Cross-currency swap agreement between Canadian dollar to British pound | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Rate	3.63%	3.63%	3.63%	3.63%	3.63%
Pay rate	2.80%	2.80%	2.80%	2.80%	2.80%
Maximum | Hedges of net investments in European operations | Cross-currency swaps in Swedish krona | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Rate	3.68%	3.68%	3.68%	3.68%	3.68%
Pay rate	2.18%	2.18%	2.18%	2.18%	2.18%
Maximum | Hedges of net investments in European operations and cash flow hedges on unsecured committed term loan credit facility | Cross-Currency Swap Agreement Between USD To Euro | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Pay rate	1.17%	1.17%	1.17%	1.17%	1.17%
Maximum | Cash flow hedges on Senior U.S. unsecured notes | USD 550,000 Cross-Currency Swaps To CAD, Net Investment Hedge In Euro | Currency risk
Disclosure of nature and extent of risks arising from financial instruments [line items]
Receive Rate	3.06%	3.06%	3.06%	3.06%	3.06%
Pay rate	3.81%	3.81%	3.81%	3.81%	3.81%

XML

Share-based payments

12 Months Ended

Sep. 30, 2019

Share-Based Payment Arrangements [Abstract]

Share-based payments

Share-based payments

a) Stock options

Under the Company’s stock option plan, the Board of Directors may grant, at its discretion, stock options to purchase Class A subordinate voting shares to certain employees, officers and directors of the Company and its subsidiaries. The exercise price is established by the Board of Directors and is equal to the closing price of the Class A subordinate voting shares on the TSX on the day preceding the date of the grant. Stock options generally vest over four years from the date of grant conditionally upon achievement of performance objectives and must be exercised within a ten-year period, except in the event of retirement, termination of employment or death. As at September 30, 2019, 25,881,386 Class A subordinate voting shares were reserved for issuance under the stock option plan.

The following table presents information concerning the outstanding stock options granted by the Company:

			2019			2018
	Number of options		Weighted average exercise price per share	Number of options		Weighted average exercise price per share
			$			$
Outstanding, beginning of year	12,830,826		52.01	15,237,883		44.70
Granted	52,735		82.59	1,944,829		83.94
Exercised (Note 18)	(1,942,580	)	32.81	(2,737,156	)	28.19
Forfeited	(1,045,783	)	64.11	(1,610,969	)	61.93
Expired	(3,606	)	34.79	(3,761	)	28.13
Outstanding, end of year	9,891,592		54.64	12,830,826		52.01
Exercisable, end of year	5,460,470		41.32	5,695,951		34.11

The weighted average share price at the date of exercise for stock options exercised in 2019 was $93.68 ($74.01 in 2018).    

The following table summarizes information about the outstanding stock options granted by the Company as at September 30, 2019:

		Options outstanding		Options exercisable
Range of exercise price	Number of options	Weighted average remaining contractual life	Weighted average exercise price	Number of options	Weighted average exercise price
$		(in years)	$		$
13.26 to 38.79	2,644,296	3.37	28.10	2,644,296	28.10
39.47 to 47.36	599,536	5.12	39.57	599,536	39.57
47.81 to 56.69	1,192,731	5.99	48.51	864,103	48.54
57.21 to 63.72	3,554,413	7.45	63.21	1,315,301	63.20
67.04 to 102.79	1,900,616	8.93	84.16	37,234	68.78
	9,891,592	6.33	54.64	5,460,470	41.32

19.Share-based payments (continued)

a) Stock options (continued)

The weighted average fair value of stock options granted in the year and the weighted average assumptions used in the calculation of their fair value on the date of grant using the Black-Scholes option pricing model were as follows:

	Year ended September 30
		2019	2018
Grant date fair value ($)		16.24	16.45
Dividend yield (%)		0.00	0.00
Expected volatility (%)1		19.79	19.80
Risk-free interest rate (%)		2.26	2.21
Expected life (years)		4.00	4.00
Exercise price ($)		82.59	83.94
Share price ($)		82.59	83.94

¹  Expected volatility was determined using statistical formulas and based on the weekly historical average of closing daily share prices over the period of the expected life of stock options.

b) Performance share units

The Company operates two PSU plans with similar terms and conditions. Under both plans, the Board of Directors may grant PSUs to certain employees and officers which entitle them to receive one Class A subordinate voting share for each PSU. The vesting performance conditions are determined by the Board of Directors at the time of each grant. PSUs expire on the business day preceding December 31 of the third calendar year following the end of the fiscal year during which the PSU award was made, except in the event of retirement, termination of employment or death. Conditionally upon achievement of performance objectives, granted PSUs under the first plan vest annually over a period of four years from the date of the grant and granted PSUs under the second plan vest at the end of the four-year period.

Class A subordinate voting shares purchased in connection with the PSU plans are held in trusts for the benefit of the participants. The trusts, considered as structured entities, are consolidated in the Company’s consolidated financial statements with the cost of the purchased shares recorded as a reduction of capital stock (Note 18).

The following table presents information concerning the number of outstanding PSUs granted by the Company:

Outstanding as at September 30, 2017	468,668
Granted1	403,321
Exercised (Note 18)	(172,068	)
Forfeited	(41,189	)
Outstanding as at September 30, 2018	658,732
Granted1	472,187
Exercised (Note 18)	(160,694	)
Forfeited	(108,740	)
Outstanding as at September 30, 2019	861,485

¹  The PSUs granted in 2019 had a grant date fair value of $83.24 per unit ($64.75 in 2018).

c) Share purchase plan

Under the share purchase plan, the Company contributes an amount equal to a percentage of the employee's basic contribution, up to a maximum of 3.50%. An employee may make additional contributions in excess of the basic contribution. However, the Company does not match contributions in the case of such additional contributions. The employee and Company's contributions are remitted to an independent plan administrator who purchases Class A subordinate voting shares on the open market on behalf of the employee through either the TSX or NYSE.

19.Share-based payments (continued)

d) Deferred share unit plan

External members of the Board of Directors (participants) are entitled to receive part or their entire retainer fee in DSUs. DSUs are granted with immediate vesting and must be exercised no later than December 15 of the calendar year immediately following the calendar year during which the participant ceases to act as a director. Each DSU entitles the holder to receive a cash payment equal to the closing price of Class A subordinate voting shares on the TSX on the payment date. As at September 30, 2019, the number of outstanding DSUs was 137,571 (140,886 DSUs as at September 30, 2018).

e) Share-based payment costs

The share-based payment expense recorded in costs of services, selling and administrative is as follows:

	Year ended September 30
	2019	2018
	$	$
Stock options	21,674	25,822
PSUs	17,766	12,635
Share purchase plan	115,287	106,770
DSUs	3,334	2,918
	158,061	148,145

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Supplementary cash flow information - Non-cash Operating and Investing Activities (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Cash flows from (used in) operating activities [abstract]
Accounts payable and accrued liabilities	$ 14,573	$ 26,333
Provisions	2,512	1,516
Non-cash operating activities	17,085	27,849
Cash flows from (used in) investing activities [abstract]
Purchase of PP&E	(14,913)	(17,600)
Additions to intangible assets	(14,267)	(19,441)
Non-cash investing activities	$ (29,180)	$ (37,041)

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Income taxes

12 Months Ended

Sep. 30, 2019

Income Taxes [Abstract]

Income taxes

Income taxes

	Year ended September 30
	2019		2018
	$		$
Current income tax expense
Current income tax expense in respect of the current year	439,972		386,773
Current income tax expense relating to changes in tax laws	—		11,400
Adjustments recognized in the current year in relation to the income tax expense of prior years	(17,934	)	(8,357	)
Total current income tax expense	422,038		389,816
Deferred income tax recovery
Deferred income tax (recovery) expense relating to the origination and reversal of temporary differences	(959	)	2,617
Deferred income tax expense (recovery) relating to changes in tax rates	784		(42,437	)
Recognition of previously unrecognized temporary differences	(8,122	)	(1,418	)
Total deferred income tax recovery	(8,297	)	(41,238	)
Total income tax expense	413,741		348,578

The Company’s effective income tax rate differs from the combined Federal and Provincial Canadian statutory tax rate as follows:

	Year ended September 30
	2019		2018
	%		%
Company's statutory tax rate	26.6		26.7
Effect of foreign tax rate differences	(1.6	)	(1.3	)
Final determination from agreements with tax authorities and expirations of statutes of limitations	(1.4	)	(0.8	)
Non-deductible and tax exempt items	0.2		(0.2	)
Recognition of previously unrecognized temporary differences	—		0.2
Effect of integration-related costs	0.1		—
Minimum income tax charge	0.8		0.9
Changes in tax laws and rates	—		(2.1	)
Effective income tax rate	24.7		23.4

15.     Income taxes (continued)

The continuity schedule of deferred tax balances is as follows:

	As at September 30, 2018		Additions from business acquisitions		Recognized in earnings		Recognized in other comprehensive income		Recognized in equity	Foreign currency translation adjustment and other		As at September 30, 2019
	$		$		$		$		$	$		$
Accounts payable, accrued liabilities and    other long-term liabilities	78,177		(3,220	)	(8,394	)	—		—	1,363		67,926
Tax benefits on losses carried forward	62,415		—		(1,001	)	—		—	(2,251	)	59,163
Accrued compensation	34,887		18		3,995		—		6,132	375		45,407
Retirement benefits obligations	25,418		—		(2,683	)	(4,324	)	—	(507	)	17,904
Allowance for doubtful accounts	(260	)	—		260		—		—	—		—
PP&E, contract costs, intangible assets     and other long-term assets	(106,207	)	(24,514	)	7,788		—		—	(214	)	(123,147	)
Work in progress	(59,142	)	—		16,010		—		—	(437	)	(43,569	)
Goodwill	(53,891	)	—		(5,407	)	—		—	(1,068	)	(60,366	)
Refundable tax credits on salaries	(26,502	)	—		683		—		—	—		(25,819	)
Cash flow hedges	12,398		—		(1,470	)	(25,290	)	—	459		(13,903	)
Other	(638	)	76		(1,484	)	2,374		—	(1,650	)	(1,322	)
Deferred taxes, net	(33,345	)	(27,640	)	8,297		(27,240	)	6,132	(3,930	)	(77,726	)

	As at September 30, 2017		Additions from business acquisitions		Recognized in earnings		Recognized in other comprehensive income		Recognized in equity		Foreign currency translation adjustment and other		As at September 30, 2018
	$		$		$		$		$		$		$
Accounts payable, accrued liabilities and     other long-term liabilities	82,697		(1,619	)	(2,795	)	—		—		(106	)	78,177
Tax benefits on losses carried forward	78,893		589		(18,141	)	—		—		1,074		62,415
Accrued compensation	40,830		—		(4,770	)	—		(1,959	)	786		34,887
Retirement benefits obligations	34,162		—		(1,286	)	(7,911	)	—		453		25,418
Allowance for doubtful accounts	323		—		(562	)	—		—		(21	)	(260	)
PP&E, contract costs, intangible assets     and other long-term assets	(134,083	)	(8,216	)	39,646		—		—		(3,554	)	(106,207	)
Work in progress	(80,898	)	—		23,253		—		—		(1,497	)	(59,142	)
Goodwill	(60,668	)	—		8,055		—		—		(1,278	)	(53,891	)
Refundable tax credits on salaries	(29,785	)	—		3,283		—		—		—		(26,502	)
Cash flow hedges	(2,355	)	—		(39	)	14,618		—		174		12,398
Other	3,971		—		(5,406	)	675		—		122		(638	)
Deferred taxes, net	(66,913	)	(9,246	)	41,238		7,382		(1,959	)	(3,847	)	(33,345	)

The deferred tax balances are presented as follows in the consolidated balance sheets:

	As at September 30, 2019		As at September 30, 2018
	$		$
Deferred tax assets	100,539		139,664
Deferred tax liabilities	(178,265	)	(173,009	)
	(77,726	)	(33,345	)

15.     Income taxes (continued)

On September 30, 2019, the Company recorded a deferred tax asset of $18,500,000 attributable to the recognition of additional operating tax losses following a settlement with the German tax authority.

On December 22, 2017, the U.S. government enacted a tax reform which includes several measures such as a reduction of corporate tax rate from 35% to 21%, effective on January 1, 2018, and a one-time repatriation tax on earnings held by foreign subsidiaries. In addition to the U.S. tax reform, the government of France enacted a temporary corporate surtax for the current year and a tax rate reduction was enacted by the government of Belgium. As such, the Company recorded a net income tax recovery of $34,100,000 for its fiscal year ended September 30, 2018 resulting from the re-evaluation of its deferred tax assets and liabilities of $45,500,000 partially offset by an income tax expense of $11,400,000 in relation to the U.S. repatriation tax.

As at September 30, 2019, the Company had $367,352,000 ($387,684,000 as at September 30, 2018) in operating tax losses carried forward, of which $37,480,000 ($53,382,000 as at September 30, 2018) expire at various dates from 2020 to 2039 and $329,872,000 ($334,302,000 as at September 30, 2018) have no expiry dates. As at September 30, 2019, a deferred income tax of $54,814,000 ($58,044,000 as at September 30, 2018) has been recognized on $289,976,000 ($290,244,000 as at September as at September 30, 2018) of these losses. The deferred income tax assets are recognized only to the extent that it is probable that taxable income will be available against which the unused tax losses can be utilized. As at September 30, 2019, the Company had $29,287,000 ($26,601,000 as at September 30, 2018) of the unrecognized operating tax losses that will expire at various dates from 2029 to 2039 and 48,089,000 ($70,839,000 as at September 30, 2018) that have no expiry date.

As at September 30, 2019, the Company had $471,772,000 ($497,277,000 as at September 30, 2018) in non-operating tax losses carried forward that have no expiry dates. As at September 30, 2019, a deferred income tax asset of $4,349,000 ($4,371,000 as at September 30, 2018) has been recognized on $18,151,000 ($18,246,000 as at September 30, 2018) of these losses. As at September 30, 2019, the Company had $453,621,000 ($479,031,000 as at September 30, 2018) of unrecognized non-operating tax losses.

As at September 30, 2019, the Company had $149,121,000 ($142,414,000 as at September 30, 2018) of cash and cash equivalents held by foreign subsidiaries. The tax implications of the repatriation of cash and cash equivalents not considered indefinitely reinvested have been accounted for and will not materially affect the Company’s liquidity. In addition, the Company has not recorded deferred tax liabilities on undistributed earnings of $4,457,906,000 ($3,605,464,000 as at September 30, 2018) coming from its foreign subsidiaries as they are considered indefinitely reinvested. The Company may be subject to taxation if it modifies its strategy by distributing these earnings in the form of dividends or otherwise.

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Net finance costs (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Analysis of income and expense [abstract]
Interest on long-term debt	$ 63,312,000	$ 62,875,000
Net interest costs on net defined benefit obligations or assets (Note 16)	3,813,000	5,754,000
Other finance costs	15,071,000	8,166,000
Finance costs	82,196,000	76,795,000
Finance income	(11,566,000)	(2,910,000)
Net finance costs	$ 70,630,000	$ 73,885,000

XML

Amortization and depreciation

12 Months Ended

Sep. 30, 2019

Analysis of income and expense [abstract]

Amortization and depreciation

Amortization and depreciation

	Year ended September 30
	2019	2018
	$	$
Depreciation of PP&E1 (Note 6)	159,264	156,587
Amortization of intangible assets (Note 8)	164,560	156,926
Amortization of contract costs related to transition costs	64,263	70,321
Included in costs of services, selling and administrative (Note 22)	388,087	383,834
Amortization of contract costs related to incentives (presented as a reduction of revenue)	2,919	3,591
Amortization of deferred financing fees (presented in finance costs)	1,012	721
Amortization of premiums and discounts on investments related to funds held for clients (presented net as a reduction of revenue)	283	1,339
Impairment of PP&E (presented in restructuring costs) (Note 6)	—	1,924
Impairment of intangible assets (presented in restructuring costs) (Note 8)	—	1,266
	392,301	392,675

¹ Depreciation of PP&E acquired under finance leases was $8,117,000 in 2019 ($7,841,000 in 2018).

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Earnings per share (Details) - CAD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Earnings per share [line items]
Basic net earnings	$ 1,263,207	$ 1,141,402
Net effect of dilutive stock options and PSUs
Diluted net earnings	$ 1,263,207	$ 1,141,402
Weighted average number of ordinary shares outstanding (in shares)	272,719,309	283,878,426
Net effect of dilutive stock options and PSUs (in shares)	5,066,415	4,980,154
Diluted weighted average number of ordinary shares outstanding (in shares)	277,785,724	288,858,580
Basic earnings per share (CAD per share)	$ 4.63	$ 4.02
Diluted earnings per share (CAD per share)	$ 4.55	$ 3.95
Anti-dilutive securities excluded from computation of earnings per share (in shares)	1,716,774	1,935,289
Class A subordinate shares | Capital stock
Earnings per share [line items]
Anti-dilutive securities excluded from computation of earnings per share (in shares)	12,460,232	10,375,879
PSUs | Class A subordinate shares | Capital stock
Earnings per share [line items]
Anti-dilutive securities excluded from computation of earnings per share (in shares)	875,480	661,179

XML

Provisions (Tables)

12 Months Ended

Sep. 30, 2019

Subclassifications of assets, liabilities and equities [abstract]

Disclosure of Movement in Provisions

	As at September 30, 2019		As at September 30, 2018
	$		$
Balance, beginning of year	51,529		63,128
Additional provisions	56,268		111,878
Utilized amounts	(67,302	)	(123,766	)
Foreign currency translation adjustment	(1,283	)	289
Balance, end of year	39,212		51,529
Current portion	38,284		50,130
Non-current portion	928		1,399

During the year ended September 30, 2019, additional provisions consist of termination of employment costs in connection with acquisitions of $56,268,000 ($17,630,000 for the year ended September 30, 2018).

In addition, during the year ended September 30, 2018, additional provisions include $94,248,000 of termination of employment costs related to the previously announced restructuring program.

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Accounts receivable (Tables)

12 Months Ended

Sep. 30, 2019

Subclassifications of assets, liabilities and equities [abstract]

Disclosure of Accounts Receivable

	As at September 30, 2019	As at September 30, 2018
	$	$
Trade (Note 30)	979,728	1,126,772
R&D and other tax credits1	259,289	245,980
Other	118,073	108,616
	1,357,090	1,481,368

¹  R&D and other tax credits were related to government programs in Canada, the United States of America, France, the United Kingdom and other countries.

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Intangible assets (Tables)

12 Months Ended

Sep. 30, 2019

Intangible Assets [Abstract]

Disclosure of detailed information about intangible assets

Internal-use software	2 to 7 years
Business solutions	2 to 10 years
Software licenses	3 to 8 years
Client relationships	2 to 10 years

	Internal-use software acquired		Internal-use software internally developed		Business solutions acquired		Business solutions internally developed		Software licenses		Client relationships		Total
	$		$		$		$		$		$		$
Cost
As at September 30, 2018	95,707		114,701		82,256		444,593		216,490		1,025,083		1,978,830
Additions	4,321		9,433		911		61,693		20,196		—		96,554
Additions - business acquisitions(Note 25)	77		—		—		—		201		113,786		114,064
Disposals/retirements	(436	)	(326	)	(803	)	(46	)	(13,281	)	(24,321	)	(39,213	)
Foreign currency translation adjustment	(465	)	(519	)	(1,336	)	5,144		(2,096	)	(19,209	)	(18,481	)
As at September 30, 2019	99,204		123,289		81,028		511,384		221,510		1,095,339		2,131,754
Accumulated amortization
As at September 30, 2018	72,177		58,212		80,586		277,092		145,078		866,359		1,499,504
Amortization expense (Note 23)	8,872		11,513		1,319		37,318		29,356		76,182		164,560
Disposals/retirements	(436	)	(326	)	(803	)	(46	)	(13,247	)	(24,321	)	(39,179	)
Foreign currency translation adjustment	(146	)	(304	)	(1,195	)	3,482		(1,596	)	(11,354	)	(11,113	)
As at September 30, 2019	80,467		69,095		79,907		317,846		159,591		906,866		1,613,772
Net carrying amount as at September 30, 2019	18,737		54,194		1,121		193,538		61,919		188,473		517,982

	Internal-use software acquired		Internal-use software internally developed		Business solutions acquired		Business solutions internally developed		Software licenses		Client relationships and other	Total
	$		$		$		$		$		$	$
Cost
As at September 30, 2017	99,047		94,788		84,044		387,624		217,875		965,687	1,849,065
Additions	5,742		21,724		—		47,125		19,343		—	93,934
Additions - business acquisitions	—		—		—		—		—		46,755	46,755
Disposals/retirements	(10,145	)	(1,605	)	(1,503	)	(2,796	)	(22,278	)	—	(38,327	)
Foreign currency translation adjustment	1,063		(206	)	(285	)	12,640		1,550		12,641	27,403
As at September 30, 2018	95,707		114,701		82,256		444,593		216,490		1,025,083	1,978,830
Accumulated amortization
As at September 30, 2017	74,286		50,842		78,151		237,351		131,672		786,337	1,358,639
Amortization expense (Note 23)	7,385		7,757		3,954		33,197		34,186		70,447	156,926
Impairment (Note 23)	—		1,209		—		57		—		—	1,266
Disposals/retirements	(10,145	)	(1,605	)	(1,503	)	(2,062	)	(21,926	)	—	(37,241	)
Foreign currency translation adjustment	651		9		(16	)	8,549		1,146		9,575	19,914
As at September 30, 2018	72,177		58,212		80,586		277,092		145,078		866,359	1,499,504
Net carrying amount as at September 30, 2018	23,530		56,489		1,670		167,501		71,412		158,724	479,326

XML

Summary of significant accounting policies - Disclosure of Estimated Useful Lives of Intangible Assets (Details)	12 Months Ended
	Sep. 30, 2019
Minimum | Internal-use software
Disclosure of detailed information about intangible assets [line items]
Estimated useful life	2 years
Minimum | Business solutions
Disclosure of detailed information about intangible assets [line items]
Estimated useful life	2 years
Minimum | Software licenses
Disclosure of detailed information about intangible assets [line items]
Estimated useful life	3 years
Minimum | Client relationships
Disclosure of detailed information about intangible assets [line items]
Estimated useful life	2 years
Maximum | Internal-use software
Disclosure of detailed information about intangible assets [line items]
Estimated useful life	7 years
Maximum | Business solutions
Disclosure of detailed information about intangible assets [line items]
Estimated useful life	10 years
Maximum | Software licenses
Disclosure of detailed information about intangible assets [line items]
Estimated useful life	8 years
Maximum | Client relationships
Disclosure of detailed information about intangible assets [line items]
Estimated useful life	10 years

XML

Employee benefits - Change in Principal Actuarial Assumptions (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Actuarial assumption of discount rates | U.K.
Disclosure of sensitivity analysis for actuarial assumptions [line items]
Percentage of reasonably possible increase in actuarial assumption	0.25%	0.25%
Percentage of reasonably possible decrease in actuarial assumption	0.25%	0.25%
Increase (decrease) in defined benefit obligation due to reasonably possible increase in actuarial assumption	$ (33,082)	$ (32,877)
Increase (decrease) in defined benefit obligation due to reasonably possible decrease in actuarial assumption	$ 34,484	$ 34,433
Actuarial assumption of discount rates | Germany
Disclosure of sensitivity analysis for actuarial assumptions [line items]
Percentage of reasonably possible increase in actuarial assumption	0.25%	0.25%
Percentage of reasonably possible decrease in actuarial assumption	0.25%	0.25%
Increase (decrease) in defined benefit obligation due to reasonably possible increase in actuarial assumption	$ (3,440)	$ (2,870)
Increase (decrease) in defined benefit obligation due to reasonably possible decrease in actuarial assumption	$ 3,632	$ 3,024
Actuarial assumption of expected rates of salary increases | U.K.
Disclosure of sensitivity analysis for actuarial assumptions [line items]
Percentage of reasonably possible increase in actuarial assumption	0.25%	0.25%
Percentage of reasonably possible decrease in actuarial assumption	0.25%	0.25%
Increase (decrease) in defined benefit obligation due to reasonably possible increase in actuarial assumption	$ 408	$ 478
Increase (decrease) in defined benefit obligation due to reasonably possible decrease in actuarial assumption	$ (404)	$ (472)
Actuarial assumption of expected rates of salary increases | Germany
Disclosure of sensitivity analysis for actuarial assumptions [line items]
Percentage of reasonably possible increase in actuarial assumption	0.25%	0.25%
Percentage of reasonably possible decrease in actuarial assumption	0.25%	0.25%
Increase (decrease) in defined benefit obligation due to reasonably possible increase in actuarial assumption	$ 56	$ 53
Increase (decrease) in defined benefit obligation due to reasonably possible decrease in actuarial assumption	$ (55)	$ (51)
Actuarial assumption of expected rates of pension increases | U.K.
Disclosure of sensitivity analysis for actuarial assumptions [line items]
Percentage of reasonably possible increase in actuarial assumption	0.25%	0.25%
Percentage of reasonably possible decrease in actuarial assumption	0.25%	0.25%
Increase (decrease) in defined benefit obligation due to reasonably possible increase in actuarial assumption	$ 16,758	$ 16,567
Increase (decrease) in defined benefit obligation due to reasonably possible decrease in actuarial assumption	$ (16,398)	$ (16,157)
Actuarial assumption of expected rates of pension increases | Germany
Disclosure of sensitivity analysis for actuarial assumptions [line items]
Percentage of reasonably possible increase in actuarial assumption	0.25%	0.25%
Percentage of reasonably possible decrease in actuarial assumption	0.25%	0.25%
Increase (decrease) in defined benefit obligation due to reasonably possible increase in actuarial assumption	$ 1,601	$ 1,330
Increase (decrease) in defined benefit obligation due to reasonably possible decrease in actuarial assumption	$ (1,531)	$ (1,276)
Actuarial assumption of expected rates of inflation | U.K.
Disclosure of sensitivity analysis for actuarial assumptions [line items]
Percentage of reasonably possible increase in actuarial assumption	0.25%	0.25%
Percentage of reasonably possible decrease in actuarial assumption	0.25%	0.25%
Increase (decrease) in defined benefit obligation due to reasonably possible increase in actuarial assumption	$ 26,342	$ 26,313
Increase (decrease) in defined benefit obligation due to reasonably possible decrease in actuarial assumption	$ (25,490)	$ (24,808)
Actuarial assumption of expected rates of inflation | Germany
Disclosure of sensitivity analysis for actuarial assumptions [line items]
Percentage of reasonably possible increase in actuarial assumption	0.25%	0.25%
Percentage of reasonably possible decrease in actuarial assumption	0.25%	0.25%
Increase (decrease) in defined benefit obligation due to reasonably possible increase in actuarial assumption	$ 1,601	$ 1,330
Increase (decrease) in defined benefit obligation due to reasonably possible decrease in actuarial assumption	$ (1,531)	$ (1,276)
Actuarial assumption of life expectancy after retirement | U.K.
Disclosure of sensitivity analysis for actuarial assumptions [line items]
Period of reasonably possible increase in actuarial assumption	1 year	1 year
Period of reasonably possible decrease in actuarial assumption	1 year	1 year
Increase (decrease) in defined benefit obligation due to reasonably possible increase in actuarial assumption	$ 20,884	$ 18,676
Increase (decrease) in defined benefit obligation due to reasonably possible decrease in actuarial assumption	$ (20,824)	$ (18,590)
Actuarial assumption of life expectancy after retirement | Germany
Disclosure of sensitivity analysis for actuarial assumptions [line items]
Period of reasonably possible increase in actuarial assumption	1 year	1 year
Period of reasonably possible decrease in actuarial assumption	1 year	1 year
Increase (decrease) in defined benefit obligation due to reasonably possible increase in actuarial assumption	$ 3,325	$ 2,501
Increase (decrease) in defined benefit obligation due to reasonably possible decrease in actuarial assumption	$ (2,938)	$ (2,237)

XML

Employee benefits - Plan Assets and Reimbursement Rights (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	$ (117,200)
Interest income on plan assets	1,965	$ 3,617
Administration expenses paid from the plan	1,848	2,137
Defined benefit liability (asset), ending balance	(72,710)	(117,200)
Plan assets	947,995	822,221
Reimbursement rights	23,879	24,652
Plan assets and reimbursement rights
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	846,873	824,966
Interest income on plan assets	25,316	23,365
Employer contributions	35,468	24,087
Return on assets excluding interest income	133,706	15,033
Plan participants contributions	102	192
Benefits paid from the plan	(28,886)	(37,345)
Benefits paid directly by employer	(5,655)	(3,952)
Administration expenses paid from the plan	(1,848)	(2,137)
Foreign currency translation adjustment	(33,202)	2,664
Defined benefit liability (asset), ending balance	971,874	846,873
Plan assets	947,995	822,221
Reimbursement rights	23,879	24,652
U.K.
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	27,306
Defined benefit liability (asset), ending balance	96,227	27,306
Plan assets	908,406	787,550
Reimbursement rights	0	0
U.K. | Plan assets and reimbursement rights
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	787,550	763,859
Interest income on plan assets	22,271	20,915
Employer contributions	24,430	20,152
Return on assets excluding interest income	133,821	12,981
Plan participants contributions	102	192
Benefits paid from the plan	(25,395)	(31,907)
Benefits paid directly by employer	0	0
Administration expenses paid from the plan	(1,696)	(1,964)
Foreign currency translation adjustment	(32,677)	3,322
Defined benefit liability (asset), ending balance	908,406	787,550
Plan assets	908,406	787,550
Reimbursement rights	0	0
Germany
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	(53,539)
Defined benefit liability (asset), ending balance	(66,135)	(53,539)
Plan assets	12,803	13,250
Reimbursement rights	22,360	23,170
Germany | Plan assets and reimbursement rights
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	36,420	34,951
Interest income on plan assets	620	626
Employer contributions	2,765	2,283
Return on assets excluding interest income	(784)	226
Plan participants contributions	0	0
Benefits paid from the plan	(263)	(171)
Benefits paid directly by employer	(2,576)	(2,611)
Administration expenses paid from the plan	0	0
Foreign currency translation adjustment	(1,019)	1,116
Defined benefit liability (asset), ending balance	35,163	36,420
Plan assets	12,803	13,250
Reimbursement rights	22,360	23,170
Other
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	(90,967)
Defined benefit liability (asset), ending balance	(102,802)	(90,967)
Plan assets	26,786	21,421
Reimbursement rights	1,519	1,482
Other | Plan assets and reimbursement rights
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	22,903	26,156
Interest income on plan assets	2,425	1,824
Employer contributions	8,273	1,652
Return on assets excluding interest income	669	1,826
Plan participants contributions	0	0
Benefits paid from the plan	(3,228)	(5,267)
Benefits paid directly by employer	(3,079)	(1,341)
Administration expenses paid from the plan	(152)	(173)
Foreign currency translation adjustment	494	(1,774)
Defined benefit liability (asset), ending balance	28,305	22,903
Plan assets	26,786	21,421
Reimbursement rights	$ 1,519	$ 1,482

XML

Related party transactions (Tables)

12 Months Ended

Sep. 30, 2019

Related Party [Abstract]

Disclosure of transactions with subsidiaries

The Company’s principal subsidiaries whose revenues, based on the geographic delivery model, represent more than 3% of the consolidated revenues are as follows:

Name of subsidiary	Country of incorporation
CGI Technologies and Solutions Inc.	United States
CGI France SAS	France
CGI Federal Inc.	United States
CGI IT UK Limited	United Kingdom
CGI Information Systems and Management Consultants Inc.	Canada
Conseillers en gestion et informatique CGI Inc.	Canada
CGI Sverige AB	Sweden
CGI Suomi Oy	Finland
CGI Deutschland B.V. & Co KG	Germany
CGI Information Systems and Management Consultants Private Limited	India
CGI Nederland BV	Netherlands

Disclosure of compensation of key management personnel

Compensation of key management personnel, currently defined as the executive officers and the Board of Directors of the Company, was as follows for the year ended September 30:

	2019	2018
	$	$
Short-term employee benefits	22,185	22,326
Share-based payments	23,991	20,773

XML

Financial instruments - Fair Value of Financial Assets and Liabilities (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	$ 12,621,746	$ 11,919,066
Financial liabilities	5,737,643	5,234,259
At fair value | FVTE
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	276,458	240,991
At fair value | Derivative financial instruments designated as hedging instruments
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	101,684	23,707
Financial assets	214,774
Financial liabilities	23,224	117,172
At fair value | FVOCI (2018: available for sale)
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets		214,455
At fair value | Cash and cash equivalents | FVTE | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	213,831	184,091
At fair value | Deferred compensation plan assets | FVTE | Level 1
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	62,627	56,900
At fair value | Short-term investments included in current financial assets | Derivative financial instruments designated as hedging instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	9,889
At fair value | Short-term investments included in current financial assets | FVOCI (2018: available for sale) | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets		0
At fair value | Long-term bonds included in funds held for clients | Derivative financial instruments designated as hedging instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	180,289
At fair value | Long-term bonds included in funds held for clients | FVOCI (2018: available for sale) | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets		184,401
At fair value | Long-term investments | Derivative financial instruments designated as hedging instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	24,596
At fair value | Long-term investments | FVOCI (2018: available for sale) | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets		30,054
Cross-currency swaps | At fair value | Derivative financial instruments designated as hedging instruments | Current derivative financial instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial liabilities	2,982	21,950
Cross-currency swaps | At fair value | Derivative financial instruments designated as hedging instruments | Long-term derivative financial instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial liabilities	16,560	38,755
Cross-currency swaps | At fair value | Current derivative financial instruments | Derivative financial instruments designated as hedging instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	4,243	8,545
Cross-currency swaps | At fair value | Long-term derivative financial instruments | Derivative financial instruments designated as hedging instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	45,193	8,943
Foreign currency forward contracts | At fair value | Derivative financial instruments designated as hedging instruments | Current derivative financial instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial liabilities	1,920	17,468
Foreign currency forward contracts | At fair value | Derivative financial instruments designated as hedging instruments | Long-term derivative financial instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial liabilities	1,762	26,673
Foreign currency forward contracts | At fair value | Current derivative financial instruments | Derivative financial instruments designated as hedging instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	25,799	3,850
Foreign currency forward contracts | At fair value | Long-term derivative financial instruments | Derivative financial instruments designated as hedging instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	25,069	2,369
Interest rate swaps | At fair value | Derivative financial instruments designated as hedging instruments | Long-term derivative financial instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial liabilities	0	12,326
Interest rate swaps | At fair value | Long-term derivative financial instruments | Derivative financial instruments designated as hedging instruments | Level 2
Disclosure Of Fair Value Measurement Of Assets And Liabilities [Line Items]
Financial assets	$ 1,380	$ 0

XML

Consolidated Statements of Comprehensive Income - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Statement of comprehensive income [abstract]
Net earnings	$ 1,263,207	$ 1,141,402
Items that will be reclassified subsequently to net earnings (net of income taxes):
Net unrealized (losses) gains on translating financial statements of foreign operations	(162,657)	63,424
Net gains (losses) on cross-currency swaps and on translating long-term debt designated as hedges of net investments in foreign operations	53,024	(25,710)
Deferred costs of hedging on cross-currency swaps	(4,091)	0
Net unrealized gains (losses) on cash flow hedges	50,943	(28,456)
Net unrealized gains (losses) on financial assets at fair value through other comprehensive income	4,102	(2,054)
Items that will not be reclassified subsequently to net earnings (net of income taxes):
Net remeasurement gains on defined benefit plans	33,777	35,001
Other comprehensive (loss) income	(24,902)	42,205
Comprehensive income	$ 1,238,305	$ 1,183,607

XML

Description of business

12 Months Ended

Sep. 30, 2019

Corporate Information And Statement Of IFRS Compliance [Abstract]

Description of business

Description of business

CGI Inc. (the Company), directly or through its subsidiaries, provides managed information technology (IT) and business process services (BPS), systems integration and consulting, as well as the sale of software solutions to help clients effectively realize their strategies and create added value. The Company was incorporated under Part IA of the Companies Act (Québec), predecessor to the Business Corporations Act (Québec) which came into force on February 14, 2011 and its Class A subordinate voting shares are publicly traded. The executive and registered office of the Company is situated at 1350 René-Lévesque Blvd. West, Montréal, Québec, Canada, H3G 1T4.

XML

Financial instruments - Notional, Average Contract Rates and Maturities (Details) € in Thousands, £ in Thousands, kr in Thousands, $ in Thousands, $ in Thousands	Sep. 30, 2019 CAD ($)	Sep. 30, 2019 USD ($)	Sep. 30, 2019 EUR (€)	Sep. 30, 2019 SEK (kr)	Sep. 30, 2019 GBP (£)	Sep. 30, 2018 CAD ($)
USD/INR
Disclosure of detailed information about hedges [line items]
Notional amount		$ 130,070
USD/INR | Less than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	7207.00%	7207.00%	7207.00%	7207.00%	7207.00%
USD/INR | More than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	7774.00%	7774.00%	7774.00%	7774.00%	7774.00%
CAD/INR
Disclosure of detailed information about hedges [line items]
Notional amount	$ 300,226
CAD/INR | Less than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	5736.00%	5736.00%	5736.00%	5736.00%	5736.00%
CAD/INR | More than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	6046.00%	6046.00%	6046.00%	6046.00%	6046.00%
EUR/INR
Disclosure of detailed information about hedges [line items]
Notional amount | €			€ 107,386
EUR/INR | Less than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	8806.00%	8806.00%	8806.00%	8806.00%	8806.00%
EUR/INR | More than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	9543.00%	9543.00%	9543.00%	9543.00%	9543.00%
GBP/INR
Disclosure of detailed information about hedges [line items]
Notional amount | £					£ 86,669
GBP/INR | Less than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	9630.00%	9630.00%	9630.00%	9630.00%	9630.00%
GBP/INR | More than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	10448.00%	10448.00%	10448.00%	10448.00%	10448.00%
SEK/INR
Disclosure of detailed information about hedges [line items]
Notional amount | kr				kr 255,236
SEK/INR | Less than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	835.00%	835.00%	835.00%	835.00%	835.00%
SEK/INR | More than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	888.00%	888.00%	888.00%	888.00%	888.00%
EUR/GBP
Disclosure of detailed information about hedges [line items]
Notional amount | €			€ 49,442
EUR/GBP | Less than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	89.00%	89.00%	89.00%	89.00%	89.00%
EUR/GBP | More than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	91.00%	91.00%	91.00%	91.00%	91.00%
EUR/MAD
Disclosure of detailed information about hedges [line items]
Notional amount | €			€ 65,714
EUR/MAD | Less than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	1117.00%	1117.00%	1117.00%	1117.00%	1117.00%
EUR/MAD | More than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	1191.00%	1191.00%	1191.00%	1191.00%	1191.00%
EUR/CZK
Disclosure of detailed information about hedges [line items]
Notional amount | €			€ 24,991
EUR/CZK | Less than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	2595.00%	2595.00%	2595.00%	2595.00%	2595.00%
EUR/CZK | More than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	2650.00%	2650.00%	2650.00%	2650.00%	2650.00%
EUR/SEK
Disclosure of detailed information about hedges [line items]
Notional amount | €			€ 43,298
EUR/SEK | Less than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	1035.00%	1035.00%	1035.00%	1035.00%	1035.00%
EUR/SEK | More than one year
Disclosure of detailed information about hedges [line items]
Average rate of hedging instrument	1056.00%	1056.00%	1056.00%	1056.00%	1056.00%
Others
Disclosure of detailed information about hedges [line items]
Notional amount	$ 57,239
At fair value
Disclosure of detailed information about hedges [line items]
Hedging instrument, assets	47,186					$ (37,922)
At fair value | USD/INR
Disclosure of detailed information about hedges [line items]
Hedging instrument, assets	1,498					(8,727)
At fair value | CAD/INR
Disclosure of detailed information about hedges [line items]
Hedging instrument, assets	11,687					(8,258)
At fair value | EUR/INR
Disclosure of detailed information about hedges [line items]
Hedging instrument, assets	14,985					(7,445)
At fair value | GBP/INR
Disclosure of detailed information about hedges [line items]
Hedging instrument, assets	11,929					(6,221)
At fair value | SEK/INR
Disclosure of detailed information about hedges [line items]
Hedging instrument, assets	3,945					(488)
At fair value | EUR/GBP
Disclosure of detailed information about hedges [line items]
Hedged item, liabilities	(311)					(2,788)
At fair value | EUR/MAD
Disclosure of detailed information about hedges [line items]
Hedging instrument, assets	4,416					(2,879)
At fair value | EUR/CZK
Disclosure of detailed information about hedges [line items]
Hedging instrument, assets	243					4
At fair value | EUR/SEK
Disclosure of detailed information about hedges [line items]
Hedged item, liabilities	(1,828)					(752)
At fair value | Others
Disclosure of detailed information about hedges [line items]
Hedging instrument, assets	$ 622					$ (368)

XML

Cost of services, selling and administrative

12 Months Ended

Sep. 30, 2019

Analysis of income and expense [abstract]

Cost of services, selling and administrative

Costs of services, selling and administrative

	Year ended September 30
	2019	2018
	$	$
Salaries and other member costs1	7,158,588	6,846,585
Professional fees and other contracted labour	1,439,915	1,369,420
Hardware, software and data center related costs	873,158	829,655
Property costs	363,812	307,496
Amortization and depreciation (Note 23)	388,087	383,834
Other operating expenses	60,447	64,801
	10,284,007	9,801,791

¹  Net of R&D and other tax credits of $171,389,000 in 2019 ($182,493,000 in 2018).

XML

Amortization and depreciation (Details) - CAD ($)	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of detailed information about property, plant and equipment [line items]
Depreciation of PP&E	$ 159,264,000	$ 156,587,000
Amortization of intangible assets	164,560,000	156,926,000
Amortization of contract costs related to transition costs	64,263,000	70,321,000
Included in costs of services, selling and administrative	388,087,000	383,834,000
Amortization of contract costs related to incentives (presented as a reduction of revenue)	2,919,000	3,591,000
Amortization of deferred financing fees (presented in finance costs)	1,012,000	721,000
Amortization of premiums and discounts on investments related to funds held for clients (presented net as a reduction of revenue)	283,000	1,339,000
Impairment of PP&E (presented in restructuring costs)	0	1,924,000
Impairment of intangible assets	0	1,266,000
Total amortization and depreciation	392,301,000	392,675,000
Property, plant and equipment under finance lease
Disclosure of detailed information about property, plant and equipment [line items]
Depreciation of PP&E	$ 8,117,000	$ 7,841,000

XML

Share-based payments - Disclosure of Share-Based Payment Expense (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of terms and conditions of share-based payment arrangement [line items]
Share-based payment expense	$ 158,061	$ 148,145
Stock options
Disclosure of terms and conditions of share-based payment arrangement [line items]
Share-based payment expense	21,674	25,822
PSUs
Disclosure of terms and conditions of share-based payment arrangement [line items]
Share-based payment expense	17,766	12,635
Share purchase plan
Disclosure of terms and conditions of share-based payment arrangement [line items]
Share-based payment expense	115,287	106,770
DSUs
Disclosure of terms and conditions of share-based payment arrangement [line items]
Share-based payment expense	$ 3,334	$ 2,918

XML

Supplementary cash flow information - Non-cash Working Capital (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Cash Flow Statement [Abstract]
Accounts receivable	$ 205,549	$ (106,072)
Work in progress	(161,031)	8,290
Prepaid expenses and other assets	(22,238)	10,927
Long-term financial assets	(3,547)	(11,448)
Accounts payable and accrued liabilities	(54,822)	107,889
Accrued compensation	13,112	(10,602)
Deferred revenue	(22,659)	(61,827)
Provisions	737	(31,831)
Long-term liabilities	19,353	13,866
Retirement benefits obligations	(2,814)	493
Derivative financial instruments	(271)	46
Income taxes	(27,620)	42,032
Net change in non-cash working capital items	$ (56,251)	$ (38,237)

XML

Capital stock

12 Months Ended

Sep. 30, 2019

Share Capital , Reserves And Other Equity Interest [Abstract]

Capital stock

Capital stock

The Company's authorized share capital is comprised of an unlimited number, all without par value, of:

– First preferred shares, issuable in series, carrying one vote per share, each series ranking equal with other series, but prior to second preferred shares, Class A subordinate voting shares and Class B multiple voting shares with respect to the payment of dividends;

– Second preferred shares, issuable in series, non-voting, each series ranking equal with other series, but prior to Class A subordinate voting shares and Class B multiple voting shares with respect to the payment of dividends;

– Class A subordinate voting shares, carrying one vote per share, participating equally with Class B multiple voting shares with respect to the payment of dividends and convertible into Class B multiple voting shares under certain conditions in the event of certain takeover bids on Class B multiple voting shares; and

– Class B multiple voting shares, carrying ten votes per share, participating equally with Class A subordinate voting shares with respect to the payment of dividends and convertible at any time at the option of the holder into Class A subordinate voting shares.

18.    Capital stock (continued)

For the fiscal years 2019 and 2018, the number of issued and outstanding Class A subordinate voting shares and Class B multiple voting shares varied as follows:

Class A subordinate voting shares					Class B multiple voting shares						Total
	Number		Carrying value		Number		Carrying value		Number		Carrying value
			$				$				$
As at September 30, 2017	254,106,795		2,008,892		32,852,748		45,833		286,959,543		2,054,725
Issued upon exercise of stock options1	2,737,156		94,552		—		—		2,737,156		94,552
PSUs exercised2	—		7,439		—		—		—		7,439
Purchased and cancelled3	(10,325,879	)	(113,437	)	—		—		(10,325,879	)	(113,437	)
Purchased and not cancelled3	—		(402	)	—		—		—		(402	)
Purchased and held in trusts4	—		(24,789	)	—		—		—		(24,789	)
Shares held in trusts resold4	—		504		—		—		—		504
Conversion of shares5	3,907,042		5,451		(3,907,042	)	(5,451	)	—		—
As at September 30, 2018	250,425,114		1,978,210		28,945,706		40,382		279,370,820		2,018,592
Issued upon exercise of stock options1	1,942,580		77,773		—		—		1,942,580		77,773
PSUs exercised2	—		7,651		—		—		—		7,651
Purchased and cancelled3	(12,510,232	)	(169,299	)	—		—		(12,510,232	)	(169,299	)
Purchased and held in trusts4	—		(30,740	)	—		—		—		(30,740	)
As at September 30, 2019	239,857,462		1,863,595		28,945,706		40,382		268,803,168		1,903,977

¹  The carrying value of Class A subordinate voting shares includes $14,070,000 ($17,340,000 for the year ended September 30, 2018), which corresponds to a reduction in contributed surplus representing the value of accumulated compensation costs associated with the stock options exercised during the year.

²  During the year ended September 30, 2019, 160,694 PSUs were exercised (172,068 during the year ended September 30, 2018) with a recorded value of $7,651,000 ($7,439,000 during the year ended September 30, 2018) that was removed from contributed surplus. As at September 30, 2019, 875,480 Class A subordinate voting shares were held in trusts under the PSU plans (661,179 as at September 30, 2018).    

³  On January 30, 2019, the Company’s Board of Directors authorized and subsequently received the regulatory approval for the renewal of the Normal Course Issuer Bid (NCIB) for the purchase for cancellation of up to 20,100,499 Class A subordinate voting shares on the open market through the TSX, the New York Stock Exchange (NYSE) and/or alternative trading systems or otherwise pursuant to exemption orders issued by securities regulators. The Class A subordinate voting shares are available for purchase for cancellation commencing February 6, 2019, until no later than February 5, 2020, or on such earlier date when the Company has either acquired the maximum number or elects to terminate the bid.

During the year ended September 30, 2019, the Company purchased for cancellation 7,301,870 Class A subordinate voting shares (3,510,700 during the year ended September 30, 2018) under its previous and current NCIB for a cash consideration of $626,075,000 ($293,671,000 during the year ended September 30, 2018) and the excess of the purchase price over the carrying value in the amount of $567,125,000 ($265,563,000 during the year ended September 30, 2018) was charged to retained earnings. As of September 30, 2018, 50,000 of the purchased Class A subordinate voting shares with a carrying value of $402,000 and a cash consideration of $4,180,000 were held by the Company and were paid and cancelled during the year ended September 30, 2019.

During the year ended September 30, 2019, the Company also purchased for cancellation 5,158,362 Class A subordinate voting shares from the Caisse de dépôt et placement du Québec for a cash consideration of $500,000,000 (3,634,729 and $272,842,000, respectively during the year ended September 30, 2018). The excess of the purchase price over the carrying value in the amount of $389,651,000 was charged to retained earnings ($195,062,000 during the year ended September 30, 2018). The purchase is considered within the annual aggregate limit that the Company is entitled to purchase under its current NCIB.

⁴  During the year ended September 30, 2019, the trustees, in accordance with the terms of the PSU plans and Trust Agreements, purchased 374,995 Class A subordinate voting shares of the Company on the open market (372,290 during the year ended September 30, 2018) for a cash consideration of $30,740,000 ($24,789,000 during the year ended September 30, 2018). During the year ended September 30, 2018, the trustees resold 7,711 Class A subordinate voting shares that were held in trusts on the open market in accordance with the terms of the PSU plans. The excess of proceeds over the carrying value of the Class A subordinate voting shares, in the amount of$24,000 resulted in an increase of contributed surplus.

⁵ On February 26, 2018, the Founder and Executive Chairman of the Board of the Company converted a total of 3,031,383 Class B multiple voting shares into 3,031,383 Class A subordinate voting shares. In addition, on May 9, 2018, the Founder and Advisor to the Executive Chairman of the Board of the Company, also a related party of the Company, converted a total of 875,659 Class B multiple voting shares into 875,659 Class A subordinate voting shares.

On February 26, 2018, the Company entered into a private agreement with a related party, the Founder and Executive Chairman of the Board of the Company, to purchase for cancellation 3,230,450 Class A subordinate voting shares for a cash consideration of $231,443,000 excluding transaction costs of $300,000 which were paid during the year ended September 30, 2018. The excess of the purchase price over the carrying value in the amount of $223,792,000 was charged to retained earnings. The transaction was recommended by an independent committee of the Board of Directors of the Company following the receipt of an external opinion regarding the reasonableness of the terms of the transaction. A favourable decision was obtained from the Quebec securities regulator to exempt the Company from the issuer bid requirements. The purchase was considered within the annual aggregate limit that the Company was entitled to purchase under its previous NCIB.

XML

Other long-term liabilities

12 Months Ended

Sep. 30, 2019

Subclassifications of assets, liabilities and equities [abstract]

Other long-term liabilities

.Other long-term liabilities

	As at September 30, 2019	As at September 30, 2018
	$	$
Deferred revenue	70,522	86,272
Deferred compensation plan liabilities (Note 16)	63,838	58,197
Deferred rent	64,652	47,325
Other	14,380	13,852
	213,392	205,646

XML

Funds held for clients (Tables)

12 Months Ended

Sep. 30, 2019

Funds Held For Clients [Abstract]

Disclosure of Funds Held For Clients

	As at September 30, 2019	As at September 30, 2018
	$	$
Cash	187,823	141,151
Long-term bonds (Note 30)	180,289	184,401
	368,112	325,552

XML

Other long-term assets (Tables)

12 Months Ended

Sep. 30, 2019

Subclassifications of assets, liabilities and equities [abstract]

Disclosure of Other Long-Term Assets

	As at September 30, 2019	As at September 30, 2018
	$	$
Prepaid long-term maintenance agreements	20,532	21,647
Insurance contracts held to fund defined benefit pension and life assurance arrangements - reimbursement rights (Note 16)	23,879	24,652
Retirement benefits assets (Note 16)	96,620	27,482
Deposits	13,999	11,253
Deferred financing fees	3,798	3,182
Other	21,652	16,732
	180,480	104,948

XML

Long-term debt (Tables)

12 Months Ended

Sep. 30, 2019

Financial Instruments [Abstract]

Disclosure of Long-Term Debt

	As at September 30, 2019	As at September 30, 2018
	$	$
Senior U.S. unsecured note repayable of $331,150 (U.S.$250,000) in 20211	332,533	491,651
Senior unsecured notes repayable in September by tranches of $72,853 (U.S.$55,000) in 2021, $397,380 (U.S.$300,000) in 2024, $331,150 (U.S.$250,000) in five yearly repayments of U.S.$50,000 from 2020 to 2024 and $122,791 (€85,000) in 20212	924,021	1,025,683
Unsecured committed revolving credit facility3	334,370	194,795
Unsecured committed term loan credit facility4	661,939	—
Obligations repayable in blended monthly installments maturing at various dates until 2024, bearing a weighted average interest rate of 2.62% (2.46% in 2018)	14,295	30,124
Obligations under finance leases repayable in blended monthly installments maturing at various dates until 2024, bearing a weighted average interest rate of 2.44% (2.40% in 2018)	30,339	29,909
Other long-term debt	33,710	28,731
	2,331,207	1,800,893
Current portion	113,511	348,580
	2,217,696	1,452,313

¹  As at September 30, 2019, an amount of $331,150,000 was drawn, plus fair value adjustments relating to interest rate swaps designated as fair value hedges of $1,418,000 and less financing fees of $35,000. In December 2018, the Company repaid the scheduled repayment of a tranche of the Senior U.S. unsecured note for a total amount of $187,600,000 and settled the related cross-currency swaps (Note 30). The private placement financing with U.S. institutional investors is comprised of one tranche of Senior U.S. unsecured note with a maturity of 2.2 years and an interest rate of 4.99% (weighted average interest rate of 4.76% in 2018). The Senior U.S. unsecured note contains covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

²  As at September 30, 2019, an amount of $924,174,000 was drawn, less financing fees of $153,000. The private placement is comprised of three tranches of Senior U.S. unsecured notes and one tranche of Senior euro unsecured note, with a weighted average maturity of 3.2 years and a weighted average interest rate of 3.66% (3.63% in 2018). In September 2019, the Company repaid the second of the seven yearly scheduled repayments of U.S.$50,000,000 on a tranche of the Senior U.S. unsecured notes for a total amount of $66,055,000 and settled the related cross-currency swaps (Note 30). In September 2019, the Company also repaid the scheduled repayment of a tranche of the Senior U.S. unsecured notes for a total amount of $52,844,000. The Senior unsecured notes contain covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

³ The Company has an unsecured committed revolving credit facility available for an amount of $1,500,000,000 that expires in December 2023. This facility bears interest at bankers' acceptance, LIBOR or Canadian prime, plus a variable margin that is determined based on the Company's leverage ratio. As at September 30, 2019, an amount of $15,000,000 was drawn upon this facility at Canadian prime with no margin at a weighted average interest rate of 3.95% and $319,371,000 at banker's acceptance with a margin of 1.13% and a weighted average interest rate of 1.97%. Also, an amount of $9,631,000 has been committed against this facility to cover various letters of credit issued for clients and other parties. On November 5, 2019, the facility was extended by one year to December 2024 and can be further extended.There were no material changes in the terms and conditions including interest rates and banking covenants. The unsecured committed revolving credit facility contains covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

⁴ During the year ended September 30, 2019, the Company has entered into an unsecured committed term loan credit facility, for a notional amount of U.S. $500,000,000 expiring in December 2023. This facility bears interest at LIBOR, plus a variable margin that is determined based on the Company's leverage ratio. As at September 30, 2019, an amount of $662,300,000 was drawn less financing fees of $361,000 with a margin of 1.00% and a weighted average interest rate of 2.03%. The unsecured committed term loan credit facility contains covenants that require the Company to maintain certain financial ratios (Note 31). As at September 30, 2019, the Company was in compliance with these covenants.

Disclosure of Minimum Finance Lease Payments

Minimum finance lease payments are as follows:

	Principal	Interest	Payment
	$	$	$
Less than one year	14,086	448	14,534
Between one and two years	11,303	282	11,585
Between two and five years	4,950	176	5,126
Total minimum finance lease payments	30,339	906	31,245

The future minimum lease payments under non-cancellable operating leases are due as follows:

$
Less than one year	188,121
Between one and two years	155,531
Between two and five years	332,619
Beyond five years	171,231

XML

Summary of significant accounting policies - Disclosure of Estimated Useful Lives of Property, Plant and Equipment (Details)	12 Months Ended
	Sep. 30, 2019
Minimum | Buildings
Disclosure of detailed information about property, plant and equipment [line items]
Estimated useful life	10 years
Minimum | Furniture, fixtures and equipment
Disclosure of detailed information about property, plant and equipment [line items]
Estimated useful life	3 years
Minimum | Computer equipment
Disclosure of detailed information about property, plant and equipment [line items]
Estimated useful life	3 years
Maximum | Buildings
Disclosure of detailed information about property, plant and equipment [line items]
Estimated useful life	40 years
Maximum | Furniture, fixtures and equipment
Disclosure of detailed information about property, plant and equipment [line items]
Estimated useful life	20 years
Maximum | Computer equipment
Disclosure of detailed information about property, plant and equipment [line items]
Estimated useful life	5 years

XML

Employee benefits - Actuarial Assumptions (Details) - year	Sep. 30, 2019	Sep. 30, 2018
U.K.
Disclosure of defined benefit plans [line items]
Discount rate	1.82%	2.83%
Future salary increases	3.03%	3.40%
Future pension increases	3.00%	3.32%
Inflation rate	3.03%	3.40%
Longevity at age 65 for current members, Males	21.8	21.9
Longevity at age 65 for current members, Females	23.1	23.8
Longevity at age 45 for current members, Males	23.6	23.3
Longevity at age 45 for current members, Females	25.2	25.4
Germany
Disclosure of defined benefit plans [line items]
Discount rate	0.56%	1.73%
Future salary increases	2.50%	2.50%
Future pension increases	1.50%	1.50%
Inflation rate	2.00%	2.00%
Longevity at age 65 for current members, Males	20.0	20.0
Longevity at age 65 for current members, Females	23.0	24.0
Longevity at age 45 for current members, Males	24.0	22.0
Longevity at age 45 for current members, Females	26.0	26.0
Other
Disclosure of defined benefit plans [line items]
Discount rate	1.72%	2.92%
Future salary increases	2.23%	2.50%
Future pension increases	0.03%	0.00%
Inflation rate	2.37%	2.31%

XML

Employee benefits - Defined Benefit Obligations (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	$ 117,200
Current service cost	12,376	$ 11,741
Interest cost	1,965	3,617
Past service cost	8,239	2,166
Defined benefit liability (asset), ending balance	72,710	117,200
U.K.
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	(27,306)
Defined benefit liability (asset), ending balance	(96,227)	(27,306)
Germany
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	53,539
Defined benefit liability (asset), ending balance	66,135	53,539
Other
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	90,967
Defined benefit liability (asset), ending balance	102,802	90,967
Defined benefit obligations
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	964,073	991,690
Current service cost	12,376	11,741
Interest cost	27,281	26,982
Past service cost	8,239	2,166
Business acquisition	7,994
Actuarial (gains) losses due to change in financial assumptions	129,388	(31,498)
Actuarial (gains) losses due to change in demographic assumptions	(15,708)	(8,847)
Actuarial (gains) losses due to experience	(17,108)	8,367
Plan participant contributions	102	192
Benefits paid from the plan	(28,886)	(37,345)
Benefits paid directly by employer	(7,099)	(3,952)
Foreign currency translation adjustment	(36,068)	4,577
Defined benefit liability (asset), ending balance	1,044,584	964,073
Defined benefit obligations | Unfunded Plans
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	88,025
Defined benefit liability (asset), ending balance	92,738	88,025
Defined benefit obligations | Funded Plans
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	876,048
Defined benefit liability (asset), ending balance	951,846	876,048
Defined benefit obligations | U.K.
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	760,244	792,216
Current service cost	889	1,383
Interest cost	21,261	21,492
Past service cost	8,239	0
Business acquisition	0
Actuarial (gains) losses due to change in financial assumptions	99,257	(28,091)
Actuarial (gains) losses due to change in demographic assumptions	(6,947)	(3,853)
Actuarial (gains) losses due to experience	(16,773)	3,116
Plan participant contributions	102	192
Benefits paid from the plan	(25,395)	(31,907)
Benefits paid directly by employer	0	0
Foreign currency translation adjustment	(28,698)	5,696
Defined benefit liability (asset), ending balance	812,179	760,244
Defined benefit obligations | U.K. | Unfunded Plans
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	0
Defined benefit liability (asset), ending balance	0	0
Defined benefit obligations | U.K. | Funded Plans
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	760,244
Defined benefit liability (asset), ending balance	812,179	760,244
Defined benefit obligations | Germany
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	89,959	87,995
Current service cost	689	741
Interest cost	1,512	1,557
Past service cost	0	0
Business acquisition	1,444
Actuarial (gains) losses due to change in financial assumptions	15,253	242
Actuarial (gains) losses due to change in demographic assumptions	(292)	0
Actuarial (gains) losses due to experience	1,065	541
Plan participant contributions	0	0
Benefits paid from the plan	(263)	(171)
Benefits paid directly by employer	(4,020)	(2,611)
Foreign currency translation adjustment	(4,049)	1,665
Defined benefit liability (asset), ending balance	101,298	89,959
Defined benefit obligations | Germany | Unfunded Plans
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	0
Defined benefit liability (asset), ending balance	0	0
Defined benefit obligations | Germany | Funded Plans
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	89,959
Defined benefit liability (asset), ending balance	101,298	89,959
Defined benefit obligations | Other
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	113,870	111,479
Current service cost	10,798	9,617
Interest cost	4,508	3,933
Past service cost	0	2,166
Business acquisition	6,550
Actuarial (gains) losses due to change in financial assumptions	14,878	(3,649)
Actuarial (gains) losses due to change in demographic assumptions	(8,469)	(4,994)
Actuarial (gains) losses due to experience	(1,400)	4,710
Plan participant contributions	0	0
Benefits paid from the plan	(3,228)	(5,267)
Benefits paid directly by employer	(3,079)	(1,341)
Foreign currency translation adjustment	(3,321)	(2,784)
Defined benefit liability (asset), ending balance	131,107	113,870
Defined benefit obligations | Other | Unfunded Plans
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	88,025
Defined benefit liability (asset), ending balance	92,738	88,025
Defined benefit obligations | Other | Funded Plans
Disclosure of net defined benefit liability (asset) [line items]
Defined benefit liability (asset), beginning balance	25,845
Defined benefit liability (asset), ending balance	$ 38,369	$ 25,845

XML

Segmented information (Tables)

12 Months Ended

Sep. 30, 2019

Operating segments [Abstract]

Disclosure of Operating Segment Information

The following tables present information on the Company's operations based on its revised management structure. Segment results are based on the location from which the services are delivered - the geographic delivery model. The Company has retrospectively revised the segmented information for the comparative period to conform to the new segmented information structure (Note 11).

		Year ended September 30, 2019
	Western and Southern Europe	Northern Europe	Canada	U.S. Commercial and State Government	U.S. Federal	U.K. and Australia	Central and Eastern Europe	Asia Pacific	Total
	$	$	$	$	$	$	$	$	$
Segment revenue	2,019,663	1,877,252	1,711,927	1,802,462	1,621,987	1,351,993	1,162,593	563,359	12,111,236
Segment earnings before acquisition-related and integration costs, net finance costs and income tax expense1	271,543	200,116	349,497	331,135	235,262	180,646	101,749	155,047	1,824,995
Acquisition-related and integration costs (Note 25)									(77,417	)
Net finance costs (Note 24)									(70,630	)
Earnings before income taxes									1,676,948

¹ Total amortization and depreciation of $391,289,000 included in the Western and Southern Europe, Northern Europe, Canada, U.S. Commercial and State Government, U.S. Federal, U.K and Australia, Central and Eastern Europe and Asia Pacific segments is $42,558,000, $65,502,000, $62,486,000, $72,767,000, $28,313,000, $67,110,000, $37,314,000 and $15,239,000, respectively for the year ended September 30, 2019.

		Year ended September 30, 2018
	Western and Southern Europe	Northern Europe	Canada	U.S. Commercial and State Government	U.S. Federal	U.K. and Australia	Central and Eastern Europe	Asia Pacific	Total
	$	$	$	$	$	$	$	$	$
Segment revenue	1,995,811	1,800,460	1,671,060	1,689,686	1,458,741	1,342,662	1,027,055	521,350	11,506,825
Segment earnings before acquisition-related and integration costs, restructuring costs, net finance costs and income tax expense1	258,802	196,823	363,066	283,571	198,140	195,098	86,428	119,806	1,701,734
Acquisition-related and integration costs (Note 25)									(37,482	)
Restructuring costs									(100,387	)
Net finance costs (Note 24)									(73,885	)
Earnings before income taxes									1,489,980

¹ Total amortization and depreciation of $388,764,000 included in the Western and Southern Europe, Northern Europe, Canada, U.S. Commercial and State Government, U.S. Federal, U.K and Australia, Central and Eastern Europe and Asia Pacific segments is $40,732,000, $57,003,000, $66,948,000, $73,234,000, $24,269,000, $78,150,000, $33,029,000 and $15,399,000, respectively for the year ended September 30, 2018.

Disclosure of Geographic Information

The following table provides external revenue information based on the client’s location which is different from the revenue presented under operating segments, due to the intersegment revenue, for the years ended September 30:

	2019	2018
	$	$
Western and Southern Europe
France	1,761,861	1,717,476
Others	264,252	285,768
	2,026,113	2,003,244
Northern Europe
Sweden	854,565	800,221
Finland	785,285	781,346
Others	334,280	309,625
	1,974,130	1,891,192
Canada	1,881,364	1,823,948
U.S.1	3,474,418	3,222,912
U.K. and Australia
U.K.	1,480,627	1,414,568
Australia	75,268	114,601
	1,555,895	1,529,169
Central and Eastern Europe
Germany	655,713	502,703
Netherlands	463,633	448,589
Others	74,271	71,883
	1,193,617	1,023,175
Asia Pacific
Others	5,699	13,185
	5,699	13,185
	12,111,236	11,506,825

¹  External revenue included in the U.S Commercial and State Government and U.S. Federal operating segments was $1,829,010,000 and $1,645,408,000, respectively in 2019 ($1,742,336,000 and $1,480,576,000, respectively in 2018).

27.    Segmented information (continued)

GEOGRAPHIC INFORMATION (CONTINUED)

The following table provides information for PP&E, contract costs and intangible assets based on their location:

	As at September 30, 2019	As at September 30, 2018
	$	$
U.S.	367,415	337,191
Canada	292,291	319,604
U.K.	103,803	140,682
France	45,501	53,214
Sweden	125,987	68,463
Finland	46,828	47,512
Germany	47,800	37,331
Netherlands	22,187	25,248
Rest of the world	86,796	81,321
	1,138,608	1,110,566

Disclosure of Revenue Information Based on Services Provided by the Company

The following table provides revenue information based on services provided by the Company for the year ended

September 30:    

	2019	2018
	$	$
Systems integration and consulting	5,998,486	6,023,321
Management of IT and business functions	6,112,750	5,483,504
	12,111,236	11,506,825

XML

Amortization and depreciation (Tables)

12 Months Ended

Sep. 30, 2019

Analysis of income and expense [abstract]

Disclosure of Amortization and Depreciation

	Year ended September 30
	2019	2018
	$	$
Depreciation of PP&E1 (Note 6)	159,264	156,587
Amortization of intangible assets (Note 8)	164,560	156,926
Amortization of contract costs related to transition costs	64,263	70,321
Included in costs of services, selling and administrative (Note 22)	388,087	383,834
Amortization of contract costs related to incentives (presented as a reduction of revenue)	2,919	3,591
Amortization of deferred financing fees (presented in finance costs)	1,012	721
Amortization of premiums and discounts on investments related to funds held for clients (presented net as a reduction of revenue)	283	1,339
Impairment of PP&E (presented in restructuring costs) (Note 6)	—	1,924
Impairment of intangible assets (presented in restructuring costs) (Note 8)	—	1,266
	392,301	392,675

¹ Depreciation of PP&E acquired under finance leases was $8,117,000 in 2019 ($7,841,000 in 2018).

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Capital stock (Tables)

12 Months Ended

Sep. 30, 2019

Share Capital , Reserves And Other Equity Interest [Abstract]

Schedule of outstanding shares

For the fiscal years 2019 and 2018, the number of issued and outstanding Class A subordinate voting shares and Class B multiple voting shares varied as follows:

Class A subordinate voting shares					Class B multiple voting shares						Total
	Number		Carrying value		Number		Carrying value		Number		Carrying value
			$				$				$
As at September 30, 2017	254,106,795		2,008,892		32,852,748		45,833		286,959,543		2,054,725
Issued upon exercise of stock options1	2,737,156		94,552		—		—		2,737,156		94,552
PSUs exercised2	—		7,439		—		—		—		7,439
Purchased and cancelled3	(10,325,879	)	(113,437	)	—		—		(10,325,879	)	(113,437	)
Purchased and not cancelled3	—		(402	)	—		—		—		(402	)
Purchased and held in trusts4	—		(24,789	)	—		—		—		(24,789	)
Shares held in trusts resold4	—		504		—		—		—		504
Conversion of shares5	3,907,042		5,451		(3,907,042	)	(5,451	)	—		—
As at September 30, 2018	250,425,114		1,978,210		28,945,706		40,382		279,370,820		2,018,592
Issued upon exercise of stock options1	1,942,580		77,773		—		—		1,942,580		77,773
PSUs exercised2	—		7,651		—		—		—		7,651
Purchased and cancelled3	(12,510,232	)	(169,299	)	—		—		(12,510,232	)	(169,299	)
Purchased and held in trusts4	—		(30,740	)	—		—		—		(30,740	)
As at September 30, 2019	239,857,462		1,863,595		28,945,706		40,382		268,803,168		1,903,977

¹  The carrying value of Class A subordinate voting shares includes $14,070,000 ($17,340,000 for the year ended September 30, 2018), which corresponds to a reduction in contributed surplus representing the value of accumulated compensation costs associated with the stock options exercised during the year.

²  During the year ended September 30, 2019, 160,694 PSUs were exercised (172,068 during the year ended September 30, 2018) with a recorded value of $7,651,000 ($7,439,000 during the year ended September 30, 2018) that was removed from contributed surplus. As at September 30, 2019, 875,480 Class A subordinate voting shares were held in trusts under the PSU plans (661,179 as at September 30, 2018).    

³  On January 30, 2019, the Company’s Board of Directors authorized and subsequently received the regulatory approval for the renewal of the Normal Course Issuer Bid (NCIB) for the purchase for cancellation of up to 20,100,499 Class A subordinate voting shares on the open market through the TSX, the New York Stock Exchange (NYSE) and/or alternative trading systems or otherwise pursuant to exemption orders issued by securities regulators. The Class A subordinate voting shares are available for purchase for cancellation commencing February 6, 2019, until no later than February 5, 2020, or on such earlier date when the Company has either acquired the maximum number or elects to terminate the bid.

During the year ended September 30, 2019, the Company purchased for cancellation 7,301,870 Class A subordinate voting shares (3,510,700 during the year ended September 30, 2018) under its previous and current NCIB for a cash consideration of $626,075,000 ($293,671,000 during the year ended September 30, 2018) and the excess of the purchase price over the carrying value in the amount of $567,125,000 ($265,563,000 during the year ended September 30, 2018) was charged to retained earnings. As of September 30, 2018, 50,000 of the purchased Class A subordinate voting shares with a carrying value of $402,000 and a cash consideration of $4,180,000 were held by the Company and were paid and cancelled during the year ended September 30, 2019.

During the year ended September 30, 2019, the Company also purchased for cancellation 5,158,362 Class A subordinate voting shares from the Caisse de dépôt et placement du Québec for a cash consideration of $500,000,000 (3,634,729 and $272,842,000, respectively during the year ended September 30, 2018). The excess of the purchase price over the carrying value in the amount of $389,651,000 was charged to retained earnings ($195,062,000 during the year ended September 30, 2018). The purchase is considered within the annual aggregate limit that the Company is entitled to purchase under its current NCIB.

⁴  During the year ended September 30, 2019, the trustees, in accordance with the terms of the PSU plans and Trust Agreements, purchased 374,995 Class A subordinate voting shares of the Company on the open market (372,290 during the year ended September 30, 2018) for a cash consideration of $30,740,000 ($24,789,000 during the year ended September 30, 2018). During the year ended September 30, 2018, the trustees resold 7,711 Class A subordinate voting shares that were held in trusts on the open market in accordance with the terms of the PSU plans. The excess of proceeds over the carrying value of the Class A subordinate voting shares, in the amount of$24,000 resulted in an increase of contributed surplus.

⁵ On February 26, 2018, the Founder and Executive Chairman of the Board of the Company converted a total of 3,031,383 Class B multiple voting shares into 3,031,383 Class A subordinate voting shares. In addition, on May 9, 2018, the Founder and Advisor to the Executive Chairman of the Board of the Company, also a related party of the Company, converted a total of 875,659 Class B multiple voting shares into 875,659 Class A subordinate voting shares.

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Other long-term liabilities (Tables)

12 Months Ended

Sep. 30, 2019

Subclassifications of assets, liabilities and equities [abstract]

Disclosure of Other Long-Term Liabilities

	As at September 30, 2019	As at September 30, 2018
	$	$
Deferred revenue	70,522	86,272
Deferred compensation plan liabilities (Note 16)	63,838	58,197
Deferred rent	64,652	47,325
Other	14,380	13,852
	213,392	205,646

XML

Property, plant and equipment - Assets acquired under finance leases (Details) - CAD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018
Disclosure of recognised finance lease as assets by lessee [line items]
Assets acquired under finance leases	$ 21,863	$ 23,703
Furniture, fixtures and equipment
Disclosure of recognised finance lease as assets by lessee [line items]
Assets acquired under finance leases	6,293	7,351
Computer equipment
Disclosure of recognised finance lease as assets by lessee [line items]
Assets acquired under finance leases	15,570	16,352
Cost
Disclosure of recognised finance lease as assets by lessee [line items]
Assets acquired under finance leases	54,935	61,492
Cost | Furniture, fixtures and equipment
Disclosure of recognised finance lease as assets by lessee [line items]
Assets acquired under finance leases	14,578	15,309
Cost | Computer equipment
Disclosure of recognised finance lease as assets by lessee [line items]
Assets acquired under finance leases	40,357	46,183
Accumulated depreciation
Disclosure of recognised finance lease as assets by lessee [line items]
Assets acquired under finance leases	33,072	37,789
Accumulated depreciation | Furniture, fixtures and equipment
Disclosure of recognised finance lease as assets by lessee [line items]
Assets acquired under finance leases	8,285	7,958
Accumulated depreciation | Computer equipment
Disclosure of recognised finance lease as assets by lessee [line items]
Assets acquired under finance leases	$ 24,787	$ 29,831

XML

Long-term debt - Disclosure of Minimum Finance Lease Payments (Details) $ in Thousands	Sep. 30, 2019 CAD ($)
Disclosure of finance lease and operating lease by lessee [line items]
Principal	$ 30,339
Interest	906
Payment	31,245
Less than one year
Disclosure of finance lease and operating lease by lessee [line items]
Principal	14,086
Interest	448
Payment	14,534
Between one and two years
Disclosure of finance lease and operating lease by lessee [line items]
Principal	11,303
Interest	282
Payment	11,585
Between two and five years
Disclosure of finance lease and operating lease by lessee [line items]
Principal	4,950
Interest	176
Payment	$ 5,126

XML

Income taxes - Disclosure of the Continuity of Deferred Tax Balances (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	$ (33,345)	$ (66,913)
Additions from business acquisitions	(27,640)	(9,246)
Recognized in earnings	8,297	41,238
Recognized in other comprehensive income	(27,240)	7,382
Recognized in equity	6,132	(1,959)
Foreign currency translation adjustment and other	(3,930)	(3,847)
Ending balance	(77,726)	(33,345)
Accounts payable, accrued liabilities and other long-term liabilities
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	78,177	82,697
Additions from business acquisitions	(3,220)	(1,619)
Recognized in earnings	(8,394)	(2,795)
Recognized in other comprehensive income	0	0
Recognized in equity	0	0
Foreign currency translation adjustment and other	1,363	(106)
Ending balance	67,926	78,177
Tax benefits on losses carried forward
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	62,415	78,893
Additions from business acquisitions	0	589
Recognized in earnings	(1,001)	(18,141)
Recognized in other comprehensive income	0	0
Recognized in equity	0	0
Foreign currency translation adjustment and other	(2,251)	1,074
Ending balance	59,163	62,415
Accrued compensation
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	34,887	40,830
Additions from business acquisitions	18	0
Recognized in earnings	3,995	(4,770)
Recognized in other comprehensive income	0	0
Recognized in equity	6,132	(1,959)
Foreign currency translation adjustment and other	375	786
Ending balance	45,407	34,887
Retirement benefits obligations
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	25,418	34,162
Additions from business acquisitions	0	0
Recognized in earnings	(2,683)	(1,286)
Recognized in other comprehensive income	(4,324)	(7,911)
Recognized in equity	0	0
Foreign currency translation adjustment and other	(507)	453
Ending balance	17,904	25,418
Allowance for doubtful accounts
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	(260)	323
Additions from business acquisitions	0	0
Recognized in earnings	260	(562)
Recognized in other comprehensive income	0	0
Recognized in equity	0	0
Foreign currency translation adjustment and other	0	(21)
Ending balance	0	(260)
PP&E, contract costs, intangible assets and other long-term assets
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	(106,207)	(134,083)
Additions from business acquisitions	(24,514)	(8,216)
Recognized in earnings	7,788	39,646
Recognized in other comprehensive income	0	0
Recognized in equity	0	0
Foreign currency translation adjustment and other	(214)	(3,554)
Ending balance	(123,147)	(106,207)
Work in progress
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	(59,142)	(80,898)
Additions from business acquisitions	0	0
Recognized in earnings	16,010	23,253
Recognized in other comprehensive income	0	0
Recognized in equity	0	0
Foreign currency translation adjustment and other	(437)	(1,497)
Ending balance	(43,569)	(59,142)
Goodwill
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	(53,891)	(60,668)
Additions from business acquisitions	0	0
Recognized in earnings	(5,407)	8,055
Recognized in other comprehensive income	0	0
Recognized in equity	0	0
Foreign currency translation adjustment and other	(1,068)	(1,278)
Ending balance	(60,366)	(53,891)
Refundable tax credits on salaries
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	(26,502)	(29,785)
Additions from business acquisitions	0	0
Recognized in earnings	683	3,283
Recognized in other comprehensive income	0	0
Recognized in equity	0	0
Foreign currency translation adjustment and other	0	0
Ending balance	(25,819)	(26,502)
Cash flow hedges
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	12,398	(2,355)
Additions from business acquisitions	0	0
Recognized in earnings	(1,470)	(39)
Recognized in other comprehensive income	(25,290)	14,618
Recognized in equity	0	0
Foreign currency translation adjustment and other	459	174
Ending balance	(13,903)	12,398
Other
Reconciliation of changes in deferred tax liability (asset) [abstract]
Beginning balance	(638)	3,971
Additions from business acquisitions	76	0
Recognized in earnings	(1,484)	(5,406)
Recognized in other comprehensive income	2,374	675
Recognized in equity	0	0
Foreign currency translation adjustment and other	(1,650)	122
Ending balance	$ (1,322)	$ (638)

XML

Long-term financial assets (Details) - CAD ($)	Sep. 30, 2019	Sep. 30, 2018
Subclassifications of assets, liabilities and equities [abstract]
Deferred compensation plan assets	$ 62,627,000	$ 56,900,000
Long-term investments	24,596,000	30,054,000
Long-term receivables	18,034,000	19,470,000
Long-term derivative financial instruments	71,642,000	11,312,000
Long-term financial assets	$ 176,899,000	$ 117,736,000

XML

Long-term financial assets

12 Months Ended

Sep. 30, 2019

Subclassifications of assets, liabilities and equities [abstract]

Long-term financial assets

Long-term financial assets

	As at September 30, 2019	As at September 30, 2018
	$	$
Deferred compensation plan assets (Notes 16 and 30)	62,627	56,900
Long-term investments (Note 30)	24,596	30,054
Long-term receivables	18,034	19,470
Long-term derivative financial instruments (Note 30)	71,642	11,312
	176,899	117,736

XML

Property, plant and equipment

12 Months Ended

Sep. 30, 2019

Property, plant and equipment [abstract]

Property, plant and equipment

Property, plant and equipment

	Land and buildings		Leasehold improvements		Furniture, fixtures and equipment		Computer equipment		Total
	$		$		$		$		$
Cost
As at September 30, 2018	58,455		204,888		164,634		686,499		1,114,476
Additions	619		40,915		19,568		104,887		165,989
Additions - business acquisitions (Note 25a)	—		5,320		981		1,374		7,675
Disposals/retirements	—		(25,565	)	(4,146	)	(67,291	)	(97,002	)
Foreign currency translation adjustment	(460	)	(999	)	(399	)	(10,840	)	(12,698	)
As at September 30, 2019	58,614		224,559		180,638		714,629		1,178,440
Accumulated depreciation
As at September 30, 2018	14,652		144,275		106,223		461,233		726,383
Depreciation expense (Note 23)	2,601		21,021		16,428		119,214		159,264
Disposals/retirements	—		(25,099	)	(3,836	)	(67,223	)	(96,158	)
Foreign currency translation adjustment	(292	)	(471	)	(143	)	(7,804	)	(8,710	)
As at September 30, 2019	16,961		139,726		118,672		505,420		780,779
Net carrying amount as at September 30, 2019	41,653		84,833		61,966		209,209		397,661
	Land and buildings		Leasehold improvements		Furniture, fixtures and equipment		Computer equipment		Total
	$		$		$		$		$
Cost
As at September 30, 2017	65,640		210,326		164,016		645,363		1,085,345
Additions	748		27,970		11,034		110,776		150,528
Additions - business acquisitions (Note 25b)	—		192		943		1,479		2,614
Disposals/retirements	(8,933	)	(35,311	)	(11,082	)	(73,245	)	(128,571	)
Foreign currency translation adjustment	1,000		1,711		(277	)	2,126		4,560
As at September 30, 2018	58,455		204,888		164,634		686,499		1,114,476
Accumulated depreciation
As at September 30, 2017	20,691		154,801		99,131		414,109		688,732
Depreciation expense (Note 23)	2,000		21,881		16,003		116,703		156,587
Impairment (Note 23)	—		160		1,764		—		1,924
Disposals/retirements	(8,542	)	(34,251	)	(10,396	)	(70,577	)	(123,766	)
Foreign currency translation adjustment	503		1,684		(279	)	998		2,906
As at September 30, 2018	14,652		144,275		106,223		461,233		726,383
Net carrying amount as at September 30, 2018	43,803		60,613		58,411		225,266		388,093

PP&E include the following assets acquired under finance leases:

	As at September 30, 2019			As at September 30, 2018
	Cost	Accumulated depreciation	Net carrying amount	Cost	Accumulated depreciation	Net carrying amount
	$	$	$	$	$	$
Furniture, fixtures and equipment	14,578	8,285	6,293	15,309	7,958	7,351
Computer equipment	40,357	24,787	15,570	46,183	29,831	16,352
	54,935	33,072	21,863	61,492	37,789	23,703

XML

Segmented information - Disclosure of Revenue Information Based on Services Provided by the Company (Details) - CAD ($) $ in Thousands	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Disclosure of products and services [line items]
Revenue	$ 12,111,236	$ 11,506,825
Systems integration and consulting
Disclosure of products and services [line items]
Revenue	5,998,486	6,023,321
Management of IT and business functions
Disclosure of products and services [line items]
Revenue	$ 6,112,750	$ 5,483,504

XML

Segmented information - Narrative (Details)	12 Months Ended
	Sep. 30, 2019 CAD ($) segment	Sep. 30, 2018 CAD ($) segment
Operating segments [Abstract]
Number of operating segments | segment	8	9
Disclosure of major customers [line items]
Revenue	$ 12,111,236,000	$ 11,506,825,000
U.S. Federal
Disclosure of major customers [line items]
Revenue	1,621,987,000	1,458,741,000
U.S. Federal | Government
Disclosure of major customers [line items]
Revenue	$ 1,554,933,000	$ 1,379,525,000
Percentage of revenues	12.84%	12.00%

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Investments in subsidiaries

12 Months Ended

Sep. 30, 2019

Business Combinations 1 [Abstract]

Investments in subsidiaries

Investments in subsidiaries

a)    Business acquisitions realized in current fiscal year

The Company made the following acquisitions during the year ended September 30, 2019:

– On October 11, 2018, the Company acquired all outstanding shares of ckc AG (ckc), a specialized provider of agile software development and management services, with a focus on the automotive sector, headquartered in Brunswick, Germany;

– During the year, the Company acquired the control of Acando AB (Acando), a consulting services firm headquartered in Stockholm, Sweden, through a step acquisition. In March 2019, the Company acquired 22.6% of the outstanding shares of Acando which was accounted for as an investment in an associate using the equity method. On April 16, 2019, the Company acquired control of Acando through the acquisition of an additional 71.1% of the outstanding shares under a tender offer and by May 14, 2019, an additional 2.4% was acquired. The remaining 3.9% of the outstanding shares, which are included in accounts payable and accrued liabilities in the consolidated balance sheet, were acquired on October 11, 2019.

– On August 30, 2019, the Company acquired all outstanding shares of Annams Systems Corporation d/b/a Sunflower Systems (Sunflower), a specialized provider of asset management software, solutions and services, headquartered in San Ramon, California.

The following table presents the fair value of assets acquired and liabilities assumed for all the above acquisitions based on the acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed:

	Acando		Other		Total
	$		$		$
Current assets	105,298		14,674		119,972
PP&E (Note 6)	6,404		1,271		7,675
Intangible assets (Note 8)	102,889		9,855		112,744
Goodwill1 (Note 11)	555,921		31,916		587,837
Current liabilities	(120,746	)	(12,735	)	(133,481	)
Deferred tax liabilities	(25,966	)	(1,324	)	(27,290	)
Retirement benefits obligations (Note 16)	(6,550	)	(1,444	)	(7,994	)
Long-term debt	(9,828	)	—		(9,828	)
	607,422		42,213		649,635
Cash acquired	16,348		(2,481	)	13,867
Net assets acquired	623,770		39,732		663,502
Consideration paid	599,744		37,738		637,482
Consideration payable2	24,026		1,994		26,020

¹  The goodwill arising from the acquisitions mainly represents the future economic value associated to acquired work force and synergies with the Company’s operations. As at September 30, 2019, $482,939,000 of the goodwill is included in the Northern Europe operating segment, $90,943,000 in the Central and Eastern Europe operating segment and $13,955,000 in the U.S. Federal operating segment. The goodwill is only deductible for tax purposes for Sunflower.

²  Mostly repayable through the fiscal year 2020 with no interest.

The fair value of assets acquired and liabilities assumed for Acando and Sunflower are preliminary and are expected to be completed as soon as management will have gathered all the significant information available and considered necessary in order to finalize this allocation. During the year ended September 30, 2019, the Company finalized the fair value of assets acquired and liabilities assumed for ckc.

Since the date of acquisition, Acando contributed approximately $170,000,000 of revenues and $9,000,000 of earnings before acquisition and related integration costs, and income taxes to the financial results of the Company. When annualized, these figures are indicative of the impact the acquisition would have had on the results of the Company since October 1, 2018, on a pro forma basis, before borrowing costs and divestitures, which are deemed non-significant.

With strategic consulting, system integration and customer-centric digital innovation capabilities, these acquisitions were made to complement CGI's proximity model and expertise across key sectors, including manufacturing, retail and government.

25.    Investments in subsidiaries (continued)

a)    Business acquisitions realized in current fiscal year (continued)

On June 14, 2019, the Company announced an all-cash offer of approximatively $131,258,000 to acquire all outstanding shares of SCISYS Group PLC, operating in several sectors, with deep expertise and industry leading solutions in the space and defense sectors, as well as in the media and broadcast news industries, headquartered in Dublin, Ireland. The transaction is expected to be completed by the first quarter of fiscal year 2020.

b)    Business acquisitions realized in the prior fiscal year

The Company made the following acquisitions during the year ended September 30, 2018:

– On October 6, 2017 and October 26, 2017, the Company acquired 94.79% and an additional 1.88%, respectively of the outstanding shares of Affecto Plc (Affecto) and subsequently, acquired the remaining outstanding shares in the fiscal year 2018. Affecto is a leading provider of business intelligence and enterprise information management solutions and services, headquartered in Helsinki, Finland;

– On December 7, 2017, the Company acquired all outstanding shares of Paragon Solutions, Inc. (Paragon), a high-end commercial business consultancy with depth in health and life sciences and IT expertise in digital transformation and systems integration, headquartered in Cranford, New Jersey; and

– On May 16, 2018, the Company acquired all outstanding shares of Facilité Informatique Canada Inc. (Facilité Informatique), an IT consulting services firm in high-demand digital services across a wide range of industries with a strong local presence in Montréal and Québec City, headquartered in Montréal, Québec.

These acquisitions were made to complement the Company's proximity model and further strengthen its global capabilities across several in-demand digital transformation areas.

During the year ended September 30, 2018, the Company paid an amount of $9,966,000 related to acquisitions realized in the fiscal year 2018 and an additional amount of $7,385,000 related to acquisitions realized in the fiscal year 2017.

The following table presents the fair value of assets acquired and liabilities assumed for the above acquisitions based on the acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed. During the year ended September 30, 2018, the Company finalized the fair value of assets acquired and liabilities assumed for Affecto and Paragon. The fair value of assets acquired and liabilities assumed for Facilité Informatique was preliminary.

	2018
	$
Current assets	109,878
PP&E (Note 6)	2,614
Intangible assets	47,723
Goodwill1	209,992
Current liabilities	(89,179	)
Deferred tax liabilities	(9,246	)
Long-term debt	(27,925	)
	243,857
Cash acquired	22,642
Net assets acquired	266,499
Consideration paid	253,428
Consideration payable	13,071

¹  The goodwill arising from the acquisitions mainly represents the future economic value associated to acquired work force and synergies with the Company’s operations. As at September 30, 2018, $44,674,000 of the goodwill is included in the U.S. Commercial and State Government operating segment, $29,081,000 in the Canada operating segment and $136,237,000 in the Northern Europe operating. The goodwill is not deductible for tax purposes.

During the year ended September 30, 2019, the Company finalized the fair value of assets acquired and liabilities assumed for Facilité Informatique with adjustments resulting mainly in an increase of intangible assets of $1,320,000 and a decrease of goodwill of $734,000.

In addition, during the year ended September 30, 2019, the Company paid an additional cash consideration of $2,088,000 related to acquisitions realized in the prior fiscal year.

25.    Investments in subsidiaries (continued)

c)    Acquisition-related and integration costs

The Company expensed $77,417,000 related to acquisition-related and integration costs during the year ended September 30, 2019 ($37,482,000 during the year ended September 30, 2018). This amount includes acquisition-related costs of $1,992,000 ($1,687,000 during the year ended September 30, 2018) and integration costs of $75,425,000 ($35,795,000 during the year ended September 30, 2018). The acquisition-related costs consist mainly of professional fees incurred for the acquisitions. The integration costs mainly include termination of employments of $56,268,000 accounted for in restructuring provisions ($17,630,000 during the year ended September 30, 2018), leases of vacated premises of $4,795,000 accounted for in onerous lease provisions ($10,747,000 during the year ended September 30, 2018), as well as other integration costs of $14,362,000 ($7,418,000 during the year ended September 30, 2018).

d)     Disposal

There was no significant disposal during the years ended September 30, 2019 and 2018.

XML

Share-based payments - Deferred share unit plan (Narrative) (Details) - shares	Sep. 30, 2019	Sep. 30, 2018
DSUs
Disclosure of terms and conditions of share-based payment arrangement [line items]
Number of outstanding DSUs (in shares)	137,571	140,886

XML

Commitments, contingencies and guarantees

12 Months Ended

Sep. 30, 2019

Other Provisions, Contingent Liabilities And Contingent Assets [Abstract]

Commitments, contingencies and guarantees

Commitments, contingencies and guarantees

a) Commitments

As at September 30, 2019, the Company is committed under the terms of operating leases with various expiration dates up to 2033, primarily for the rental of premises and computer equipment used in managed IT and business process services contracts, in the aggregate amount of approximately $847,502,000, excluding costs for services and taxes.

The future minimum lease payments under non-cancellable operating leases are due as follows:

$
Less than one year	188,121
Between one and two years	155,531
Between two and five years	332,619
Beyond five years	171,231

The majority of the lease agreements are renewable at the end of the lease period at market rates. The lease expenditure charged to earnings during the year was $196,494,000 ($185,292,000 in 2018), net of subleases income of $2,746,000 ($12,560,000 in 2018). As at September 30, 2019, the total future minimum sublease payments expected to be received under non-cancellable subleases were $8,631,000 ($4,075,000 as at September 30, 2018).

29. Commitments, contingencies and guarantees (continued)

a) Commitments (continued)

The Company entered into long-term service and other agreements representing a total commitment of $211,845,000. Minimum payments under these agreements are due as follows:

$
Less than one year	113,840
Between one and two years	79,252
Between two and five years	18,753

b) Contingencies

From time to time, the Company is involved in legal proceedings, audits, litigation and claims which primarily relate to tax exposure, contractual disputes and employee claims arising in the ordinary course of its business. Certain of these matters seek damages in significant amounts and will ultimately be resolved when one or more future events occur or fail to occur. Although the outcome of such matters is not predictable with assurance, the Company has no reason to believe that the disposition of any such current matter could reasonably be expected to have a materially adverse impact on the Company’s financial position, results of operations or the ability to carry on any of its business activities. Claims for which there is a probable unfavourable outcome are recorded in provisions.

In addition, the Company is engaged to provide services under contracts with the U.S. Government. The contracts are subject to extensive legal and regulatory requirements and, from time to time, agencies of the U.S. Government investigate whether the Company’s operations are being conducted in accordance with these requirements. Generally, the Government has the right to change the scope of, or terminate, these projects at its convenience. The termination or reduction in the scope of a major government project could have a materially adverse effect on the results of operations and the financial condition of the Company.

c) Guarantees

Sale of assets and business divestitures

In connection with the sale of assets and business divestitures, the Company may be required to pay counterparties for costs and losses incurred as the result of breaches in contractual obligations, representations and warranties, intellectual property right infringement and litigation against counterparties, among others. While some of the agreements specify a maximum potential exposure of approximately $8,871,000 in total, others do not specify a maximum amount or limited period. It is not possible to reasonably estimate the maximum amount that may have to be paid under such guarantees. The amounts are dependent upon the outcome of future contingent events, the nature and likelihood of which cannot be determined at this time. No amount has been accrued in the consolidated balance sheets relating to this type of indemnification as at September 30, 2019. The Company does not expect to incur any potential payment in connection with these guarantees that could have a materially adverse effect on its consolidated financial statements.

Other transactions

In the normal course of business, the Company may provide certain clients, principally governmental entities, with bid and performance bonds. In general, the Company would only be liable for the amount of the bid bonds if the Company refuses to perform the project once the bid is awarded. The Company would also be liable for the performance bonds in the event of default in the performance of its obligations. As at September 30, 2019, the Company had committed a total of $33,658,000 of these bonds. To the best of its knowledge, the Company is in compliance with its performance obligations under all service contracts for which there is a bid or performance bond, and the ultimate liability, if any, incurred in connection with these guarantees, would not have a materially adverse effect on the Company’s consolidated results of operations or financial condition.

Moreover, the Company has letters of credit for a total of $70,720,000 in addition to the letters of credit covered by the unsecured committed revolving credit facility (Note 13). These guarantees are required in some of the Company’s contracts with customers.

XML

Capital stock - Schedule of Shares (Details) - CAD ($)				12 Months Ended
	May 09, 2018	Feb. 26, 2018	Jan. 31, 2018	Sep. 30, 2019	Sep. 30, 2018
Reconciliation of number of shares outstanding [abstract]
Beginning balance				$ 6,684,807,000	$ 6,202,626,000
Issued upon exercise of stock options (in shares)				1,942,580	2,737,156
Issued upon exercise of stock options				$ 63,703,000	$ 77,212,000
PSUs exercised				0	0
Purchased and held in trust				(30,740,000)	(24,789,000)
Shares held in trust resold					528,000
Ending balance				6,884,103,000	6,684,807,000
Purchase and cancellation of Class A subordinate voting shares				1,130,255,000	794,076,000
Contributed surplus
Reconciliation of number of shares outstanding [abstract]
Beginning balance				213,195,000	194,071,000
Issued upon exercise of stock options				(14,070,000)	(17,340,000)
PSUs exercised				(7,651,000)	(7,439,000)
Shares held in trust resold					24,000
Ending balance				245,577,000	213,195,000
Contributed surplus | Class A subordinate shares
Reconciliation of number of shares outstanding [abstract]
Issued upon exercise of stock options				(14,070,000)	(17,340,000)
Purchased and held in trust					$ (24,000)
Capital stock
Reconciliation of number of shares outstanding [abstract]
Beginning balance (in shares)				279,370,820	286,959,543
Beginning balance				$ 2,018,592,000	$ 2,054,725,000
Issued upon exercise of stock options (in shares)				1,942,580	2,737,156
Issued upon exercise of stock options				$ 77,773,000	$ 94,552,000
PSUs exercised (in shares)				0	0
PSUs exercised				$ 7,651,000	$ 7,439,000
Purchased and cancelled (in shares)				(12,510,232)	(10,325,879)
Purchased and cancelled				$ (169,299,000)	$ (113,437,000)
Purchased and not cancelled (in shares)					0
Purchased and not cancelled					$ (402,000)
Purchased and held in trust (in shares)				0	0
Purchased and held in trust				$ (30,740,000)	$ (24,789,000)
Shares held in trust resold (in shares)					0
Shares held in trust resold					$ 504,000
Conversion of shares (in shares)					0
Conversion of shares					$ 0
Ending balance (in shares)				268,803,168	279,370,820
Ending balance				$ 1,903,977,000	$ 2,018,592,000
Capital stock | Class A subordinate shares
Reconciliation of number of shares outstanding [abstract]
Beginning balance (in shares)				250,425,114	254,106,795
Beginning balance				$ 1,978,210,000	$ 2,008,892,000
Issued upon exercise of stock options (in shares)				1,942,580	2,737,156
Issued upon exercise of stock options				$ 77,773,000	$ 94,552,000
PSUs exercised (in shares)				0	0
PSUs exercised				$ 7,651,000	$ 7,439,000
Purchased and cancelled (in shares)				(12,510,232)	(10,325,879)
Purchased and cancelled				$ (169,299,000)	$ (113,437,000)
Purchased and not cancelled (in shares)					0
Purchased and not cancelled					$ (402,000)
Purchased and held in trust (in shares)				0	0
Purchased and held in trust				$ (30,740,000)	$ (24,789,000)
Shares held in trust resold (in shares)					0
Shares held in trust resold					$ 504,000
Conversion of shares (in shares)	875,659	3,031,383			3,907,042
Conversion of shares					$ 5,451,000
Ending balance (in shares)				239,857,462	250,425,114
Ending balance				$ 1,863,595,000	$ 1,978,210,000
Shares purchased (in shares)				374,995	372,290
Shares held in trust resold (in shares)				7,711
Capital stock | Class B multiple voting shares
Reconciliation of number of shares outstanding [abstract]
Beginning balance (in shares)				28,945,706	32,852,748
Beginning balance				$ 40,382,000	$ 45,833,000
Issued upon exercise of stock options (in shares)				0	0
Issued upon exercise of stock options				$ 0	$ 0
PSUs exercised (in shares)				0	0
PSUs exercised				$ 0	$ 0
Purchased and cancelled (in shares)				0	0
Purchased and cancelled				$ 0	$ 0
Purchased and not cancelled (in shares)					0
Purchased and not cancelled					$ 0
Purchased and held in trust (in shares)				0	0
Purchased and held in trust				$ 0	$ 0
Shares held in trust resold (in shares)					0
Shares held in trust resold					$ 0
Conversion of shares (in shares)	875,659	3,031,383			(3,907,042)
Conversion of shares					$ (5,451,000)
Ending balance (in shares)				28,945,706	28,945,706
Ending balance				$ 40,382,000	$ 40,382,000
Retained earnings
Reconciliation of number of shares outstanding [abstract]
Beginning balance				4,251,424,000	3,794,439,000
Ending balance				$ 4,557,855,000	$ 4,251,424,000
PSUs
Reconciliation of number of shares outstanding [abstract]
PSUs exercised (in shares)				160,694	172,068
PSUs | Capital stock
Reconciliation of number of shares outstanding [abstract]
PSUs exercised (in shares)				160,694	172,068
PSUs | Capital stock | Class A subordinate shares
Reconciliation of number of shares outstanding [abstract]
Shares outstanding, held in trust (in shares)				875,480	661,179
NCIB | Capital stock | Class A subordinate shares
Reconciliation of number of shares outstanding [abstract]
Purchased and cancelled (in shares)				(7,301,870)	(3,510,700)
Purchased and cancelled				$ 626,075,000	$ 293,671,000
Number of shares authorized for purchase and cancellation (in shares)			20,100,499
NCIB | Retained earnings | Class A subordinate shares
Reconciliation of number of shares outstanding [abstract]
Purchased and cancelled				$ 567,125,000	$ 265,563,000
Caisse de depot | Capital stock | Class A subordinate shares
Reconciliation of number of shares outstanding [abstract]
Purchased and cancelled (in shares)				(5,158,362)	(3,634,729)
Purchased and cancelled				$ 500,000,000	$ 272,842,000
Caisse de depot | Retained earnings | Class A subordinate shares
Reconciliation of number of shares outstanding [abstract]
Purchased and cancelled				$ 389,651,000	$ 195,062,000
Private Agreement - Founder and Executive Chairman of the Board | Capital stock | Class A subordinate shares
Reconciliation of number of shares outstanding [abstract]
Purchased and cancelled		$ (231,443,000)
Number of shares authorized for purchase and cancellation (in shares)		3,230,450
Private Agreement - Founder and Executive Chairman of the Board | Retained earnings | Class A subordinate shares
Reconciliation of number of shares outstanding [abstract]
Purchased and cancelled		$ (223,792,000)
Major ordinary share transactions | Capital stock | Class A subordinate shares
Reconciliation of number of shares outstanding [abstract]
Purchased and cancelled (in shares)				(50,000)
Purchased and cancelled				$ 402,000
Purchase and cancellation of Class A subordinate voting shares				$ 4,180,000

XML

Summary of significant accounting policies (Tables)

12 Months Ended

Sep. 30, 2019

Corporate Information And Statement Of IFRS Compliance [Abstract]

Disclosure of Estimated Useful Lives of Property, Plant and Equipment

Buildings	10 to 40 years
Leasehold improvements	Lesser of the useful life or lease term
Furniture, fixtures and equipment	3 to 20 years
Computer equipment	3 to 5 years

	Land and buildings		Leasehold improvements		Furniture, fixtures and equipment		Computer equipment		Total
	$		$		$		$		$
Cost
As at September 30, 2018	58,455		204,888		164,634		686,499		1,114,476
Additions	619		40,915		19,568		104,887		165,989
Additions - business acquisitions (Note 25a)	—		5,320		981		1,374		7,675
Disposals/retirements	—		(25,565	)	(4,146	)	(67,291	)	(97,002	)
Foreign currency translation adjustment	(460	)	(999	)	(399	)	(10,840	)	(12,698	)
As at September 30, 2019	58,614		224,559		180,638		714,629		1,178,440
Accumulated depreciation
As at September 30, 2018	14,652		144,275		106,223		461,233		726,383
Depreciation expense (Note 23)	2,601		21,021		16,428		119,214		159,264
Disposals/retirements	—		(25,099	)	(3,836	)	(67,223	)	(96,158	)
Foreign currency translation adjustment	(292	)	(471	)	(143	)	(7,804	)	(8,710	)
As at September 30, 2019	16,961		139,726		118,672		505,420		780,779
Net carrying amount as at September 30, 2019	41,653		84,833		61,966		209,209		397,661
	Land and buildings		Leasehold improvements		Furniture, fixtures and equipment		Computer equipment		Total
	$		$		$		$		$
Cost
As at September 30, 2017	65,640		210,326		164,016		645,363		1,085,345
Additions	748		27,970		11,034		110,776		150,528
Additions - business acquisitions (Note 25b)	—		192		943		1,479		2,614
Disposals/retirements	(8,933	)	(35,311	)	(11,082	)	(73,245	)	(128,571	)
Foreign currency translation adjustment	1,000		1,711		(277	)	2,126		4,560
As at September 30, 2018	58,455		204,888		164,634		686,499		1,114,476
Accumulated depreciation
As at September 30, 2017	20,691		154,801		99,131		414,109		688,732
Depreciation expense (Note 23)	2,000		21,881		16,003		116,703		156,587
Impairment (Note 23)	—		160		1,764		—		1,924
Disposals/retirements	(8,542	)	(34,251	)	(10,396	)	(70,577	)	(123,766	)
Foreign currency translation adjustment	503		1,684		(279	)	998		2,906
As at September 30, 2018	14,652		144,275		106,223		461,233		726,383
Net carrying amount as at September 30, 2018	43,803		60,613		58,411		225,266		388,093

Disclosure of Estimated Useful Lives of Intangible Assets

Internal-use software	2 to 7 years
Business solutions	2 to 10 years
Software licenses	3 to 8 years
Client relationships	2 to 10 years

	Internal-use software acquired		Internal-use software internally developed		Business solutions acquired		Business solutions internally developed		Software licenses		Client relationships		Total
	$		$		$		$		$		$		$
Cost
As at September 30, 2018	95,707		114,701		82,256		444,593		216,490		1,025,083		1,978,830
Additions	4,321		9,433		911		61,693		20,196		—		96,554
Additions - business acquisitions(Note 25)	77		—		—		—		201		113,786		114,064
Disposals/retirements	(436	)	(326	)	(803	)	(46	)	(13,281	)	(24,321	)	(39,213	)
Foreign currency translation adjustment	(465	)	(519	)	(1,336	)	5,144		(2,096	)	(19,209	)	(18,481	)
As at September 30, 2019	99,204		123,289		81,028		511,384		221,510		1,095,339		2,131,754
Accumulated amortization
As at September 30, 2018	72,177		58,212		80,586		277,092		145,078		866,359		1,499,504
Amortization expense (Note 23)	8,872		11,513		1,319		37,318		29,356		76,182		164,560
Disposals/retirements	(436	)	(326	)	(803	)	(46	)	(13,247	)	(24,321	)	(39,179	)
Foreign currency translation adjustment	(146	)	(304	)	(1,195	)	3,482		(1,596	)	(11,354	)	(11,113	)
As at September 30, 2019	80,467		69,095		79,907		317,846		159,591		906,866		1,613,772
Net carrying amount as at September 30, 2019	18,737		54,194		1,121		193,538		61,919		188,473		517,982

	Internal-use software acquired		Internal-use software internally developed		Business solutions acquired		Business solutions internally developed		Software licenses		Client relationships and other	Total
	$		$		$		$		$		$	$
Cost
As at September 30, 2017	99,047		94,788		84,044		387,624		217,875		965,687	1,849,065
Additions	5,742		21,724		—		47,125		19,343		—	93,934
Additions - business acquisitions	—		—		—		—		—		46,755	46,755
Disposals/retirements	(10,145	)	(1,605	)	(1,503	)	(2,796	)	(22,278	)	—	(38,327	)
Foreign currency translation adjustment	1,063		(206	)	(285	)	12,640		1,550		12,641	27,403
As at September 30, 2018	95,707		114,701		82,256		444,593		216,490		1,025,083	1,978,830
Accumulated amortization
As at September 30, 2017	74,286		50,842		78,151		237,351		131,672		786,337	1,358,639
Amortization expense (Note 23)	7,385		7,757		3,954		33,197		34,186		70,447	156,926
Impairment (Note 23)	—		1,209		—		57		—		—	1,266
Disposals/retirements	(10,145	)	(1,605	)	(1,503	)	(2,062	)	(21,926	)	—	(37,241	)
Foreign currency translation adjustment	651		9		(16	)	8,549		1,146		9,575	19,914
As at September 30, 2018	72,177		58,212		80,586		277,092		145,078		866,359	1,499,504
Net carrying amount as at September 30, 2018	23,530		56,489		1,670		167,501		71,412		158,724	479,326

Disclosure of expected impact of initial application of IFRS 16

ADOPTION OF ACCOUNTING STANDARDS

The following standards have been adopted by the Company on October 1, 2018:

IFRS 15 - Revenue from Contracts with Customers

In May 2014, the IASB issued IFRS 15, Revenue from Contracts with Customers, to specify how and when to recognize revenue as well as requiring the provision of more informative and relevant disclosures. The standard supersedes IAS 18, Revenue, IAS 11, Construction Contracts, and other revenue related interpretations.

IFRS 15 was adopted by the Company using the modified retrospective method, with no restatement of comparative figures. The Company's policies applicable prior to October 1, 2018 are described below. The main changes to these accounting policies are as follows:

– Initial implementation activities of managed IT and business process services arrangements, previously not considered as a separately identifiable component, could be in some cases identified as a separate performance obligation if they meet the criteria of being distinct under IFRS 15 resulting in acceleration of revenue recognition and related contract costs.

– Previously, when a software license had value to the client on a stand-alone basis and was identified as a separately identifiable component, revenue from the software license was recognized upon delivery. Under IFRS 15, when the arrangement involves significant customization services, revenue from a software license is now combined with the services resulting in deferral of revenue recognition.

– The Company changed its presentation of work in progress and deferred revenue which are now presented net on a contract by-contract basis separately from accounts receivable and no longer for each project as it was previously the case for systems integration and consulting services arrangements.

– IFRS 15 indicates that IAS 37, Provisions, Contingent Liabilities and Contingent Assets, should now be applied to estimated losses on revenue-generating contracts. Therefore, related amounts previously classified as accounts payable and accrued liabilities and other long-term liabilities are now classified as current and non-current provisions.

– IFRS 15 requires additional disclosures such as information on disaggregation of revenue from contracts with customers by geography, service type and major clients and on remaining performance obligations, which are respectively provided in Note 27, Segmented Information and Note 21, Remaining performance obligations.

The adoption of IFRS 15 did not have a material impact on the Company’s consolidated financial statements.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 15 - Revenue from Contracts with Customers (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 18, Revenue and IAS 11, Construction Contracts

The Company provides services and products under arrangements that contain various pricing mechanisms. The Company recognizes revenue when the following criteria are met: there is clear evidence that an arrangement exists, the amount of revenue and related costs can be measured reliably, it is probable that future economic benefits will flow to the Company, the stage of completion can be measured reliably where services are delivered and the significant risks and rewards of ownership, including effective control, are transferred to clients where products are sold. Revenue is measured at the fair value of the consideration received or receivable net of discounts, volume rebates and sales related taxes.

Some of the Company’s arrangements may include client acceptance clauses. Each clause is analyzed to determine whether the earnings process is complete when the service is performed. Formal client sign-off is not always necessary to recognize revenue provided that the Company objectively demonstrates that the criteria specified in the acceptance provisions are satisfied. Some of the criteria reviewed include historical experience with similar types of arrangements, whether the acceptance provisions are specific to the client or are included in all arrangements, the length of the acceptance term and historical experience with the specific client.

Revenue from sales of third party vendor's products, such as software licenses, hardware or services is recorded on a gross basis when the Company is a principal to the transaction and is recorded net of costs when the Company is acting as an agent between the client and vendor. Factors generally considered to determine whether the Company is a principal or an agent include if the Company has the primary responsibility for providing the product or service, adds meaningful value to the vendor’s product or service, has discretion in supplier selection and assumes credit risks.

Revenue recognition of multiple component arrangements

Assessing whether the deliverables within an arrangement are separately identifiable components requires judgement by management. A component is considered as separately identifiable if it has value to the client on a stand-alone basis. The Company first reviews the contract clauses to evaluate if the deliverable is accepted separately by the client. Then, the Company assesses if the deliverable could have been provided by another vendor and if it would have been possible for the client to decide to not purchase the deliverable.

Relative selling price

The Company’s arrangements often include a mix of the services and products as described below. If an arrangement involves the provision of multiple components, the total arrangement value is allocated to each separately identifiable component based on its relative selling price. When estimating the selling price of each component, the Company maximizes the use of observable prices which are established using the Company’s prices for same or similar components. When observable prices are not available, the Company estimates selling prices based on its best estimate. The best estimate of the selling price is the price at which the Company would normally expect to offer the services or products and is established by considering a number of internal and external factors including, but not limited to, geographies, the Company’s pricing policies, internal costs and margins. The appropriate revenue recognition method is applied for each separately identifiable component as described below.

Managed IT and BPS

Revenue from managed IT and BPS arrangements is generally recognized as the services are provided at the contractually stated price, unless there is a better measure of performance or delivery.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 15 - Revenue from Contracts with Customers (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 18, Revenue and IAS 11, Construction Contracts (continued)

Systems integration and consulting services

Revenue from systems integration and consulting services under time and material arrangements is recognized as the services are rendered, and revenue under cost-based arrangements is recognized as reimbursable costs are incurred.

Revenue from systems integration and consulting services under fixed-fee arrangements where the outcome of the arrangements can be estimated reliably is recognized using the percentage-of-completion method over the service period. The Company primarily uses labour costs or labour hours to measure the progress towards completion. This method relies on estimates of total expected labour costs or total expected labour hours to complete the service, which are compared to labour costs or labour hours incurred to date, to arrive at an estimate of the percentage of revenue earned to date. Management regularly reviews underlying estimates of total expected labour costs or hours. If the outcome of an arrangement cannot be estimated reliably, revenue is recognized to the extent of arrangement costs incurred if it is probable that such costs will be recoverable.

Revenue from benefits-funded arrangements is recognized only to the extent that it is probable that the stream associated with the transaction will generate sufficient amounts to fund the value on which revenue recognition is based.

Software licenses

Most of the Company’s software license arrangements include other services such as implementation, customization and maintenance. For these types of arrangements, revenue from a software license is recognized upon delivery if it has been identified as a separately identifiable component. Otherwise, it is combined with the implementation and customization services and is accounted for as described in the Systems integration and consulting services section above. Revenue from maintenance services for software licenses sold is recognized ratably over the term of the maintenance period.

Work in progress and deferred revenue

Amounts recognized as revenue in excess of billings are classified as work in progress. Amounts received in advance of the performance of services or delivery of products are classified as deferred revenue.

Estimated losses on revenue-generating contracts

Estimated losses on revenue-generating contracts may occur due to additional costs which were not foreseen at inception of the contract. Contract losses are measured at the amount by which the estimated total costs exceed the estimated total revenue from the contract. The estimated losses on revenue-generating contracts are recognized in the period when it is determined that a loss is probable. The expected loss is first applied to impair the related capitalized contract costs with the excess recorded in accounts payable and accrued liabilities and in other long-term liabilities. Management regularly reviews arrangement profitability and the underlying estimates.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments

In July 2014, the IASB amended IFRS 9, Financial Instruments, to replace IAS 39, Financial Instruments: Recognition and Measurement.

IFRS 9 was adopted retrospectively by the Company, with no restatement of comparative figures. The Company's policies applicable prior to October 1, 2018 are described below. The main changes to these accounting policies are as follows:

– The standard simplifies the classification of financial assets, while carrying forward most of the requirements of IAS 39. The Company's financial assets previously classified as loans and receivables are now classified at amortized cost and continue to be measured as such. Financial assets previously classified as available-for-sale are now classified at fair value through other comprehensive income and continue to be measured as such. Other financial assets and derivatives that do not qualify for hedge accounting are still classified and measured at fair value through earnings. Financial liabilities previously classified as other liabilities are now classified at amortized cost and continue to be measured as such.

– The standard introduces a new impairment model which applies to the Company’s trade accounts receivable, work in progress, long-term receivables and long-term bonds. The Company is not subject to any significant credit risk, given its large and diversified client base and its risk mitigation strategy to invest in high credit quality corporate and government bonds with a credit rating of A or higher. The Company has applied the simplified approach on its accounts receivable, work in progress and long-term receivables and used the low credit risk exemption on its long-term bonds.

– Finally, IFRS 9 introduces a new hedge accounting model that is more closely aligned with risk-management activities. The Company had applied the new hedge accounting model and the existing hedge relationships continue to qualify for hedge accounting under this new model. The Company had elected to account for the forward element of the cross-currency swaps as costs of hedging.

– The additional annual disclosures are provided in Note 30, Financial instruments.

The adoption of IFRS 9 did not have a material impact on the Company’s consolidated financial statements.

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement

All financial instruments are initially measured at their fair value. Subsequently, financial assets classified as loans and receivables and financial liabilities classified as other liabilities are measured at their amortized cost using the effective interest rate method.

Financial assets and liabilities classified as fair value through earnings (FVTE) and classified as available-for-sale are measured subsequently at their fair value.

Financial instruments may be designated on initial recognition as FVTE if any of the following criteria are met: i) the financial instrument contains one or more embedded derivatives that otherwise would have to be accounted for separately; ii) the designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise from measuring the financial asset or liability or recognizing the gains and losses on them on a different basis; or iii) the financial asset and financial liability are part of a group of financial assets or liabilities that is managed and its performance evaluated on a fair value basis, in accordance with a documented risk management or investment strategy. Gains and losses related to periodic revaluations of financial assets and liabilities designated as FVTE are recorded in the consolidated statements of earnings.

The unrealized gains and losses, net of applicable income taxes, on available-for-sale assets are reported in other comprehensive income. Interest income earned and realized gains and losses on the sale of available-for-sale assets are recorded in the consolidated statements of earnings.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement (continued)

Transaction costs are comprised primarily of legal, accounting and other costs directly attributable to the issuance of the respective financial assets and liabilities. Transaction costs are capitalized to the cost of financial assets and liabilities classified as other than FVTE.

Financial assets are derecognized if the contractual rights to the cash flows from the financial asset expire or the asset is transferred and the transfer qualifies for derecognition. The transfer qualifies for derecognition if substantially all the risks and rewards of ownership of the financial asset are transferred.

The Company has made the following classifications:

FVTE

Cash and cash equivalents and derivative financial instruments unless they qualify for hedge accounting. In addition, deferred compensation plan assets within long-term financial assets were designated by management as FVTE upon initial recognition as this reflected management’s investment strategy.

Loans and receivables

Trade accounts receivable, cash included in funds held for clients and long-term receivables within long-term financial assets.

Available-for-sale

Long-term bonds included in funds held for clients and in long-term investments within long-term financial assets.

Other liabilities

Accounts payable and accrued liabilities, accrued compensation, long-term debt and clients’ funds obligations.

Fair value hierarchy

Fair value measurements recognized in the balance sheets are categorized in accordance with the following levels:

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: inputs other than quoted prices included in Level 1, but that are observable for the asset or liability, either directly or indirectly; and

Level 3: inputs for the asset or liability that are not based on observable market data.

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

The Company enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign currency exchange risks.

Derivative financial instruments are initially recognized at fair value at the date the derivative contracts are entered into and are subsequently remeasured to their fair value at the end of each reporting date. The resulting gain or loss is recognized in the consolidated statements of earnings, unless the derivative is designated and is effective as a hedging instrument, in which event the timing of the recognition in the consolidated statements of earnings depends on the nature of the hedge relationship.

At the inception of a hedge relationship, the Company formally designates and documents the hedge relationship to which the Company wishes to apply hedge accounting and the risk management's objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the risk being hedged and how the Company will assess the effectiveness of changes in the hedging instrument’s fair value in offsetting the exposure to changes in the hedged item’s fair value or cash flows attributable to the hedged risk. Such hedges are expected to be highly effective in achieving offsetting changes in fair value or cash flows and are assessed on an ongoing basis to determine that they actually have been highly effective throughout the financial reporting periods for which they were designated.

3.Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 9 - Financial instruments (continued)

Accounting policies for the fiscal year ended September 30, 2018, under IAS 39, Financial Instruments: recognition and measurement (continued)

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS (continued)

The cash flows of the hedging transactions are classified in the same manner as the cash flows of the position being hedged.

Derivative financial instruments used as hedging items are recorded at fair value in the consolidated balance sheets under current derivative financial instruments, long-term financial assets or long-term derivative financial instruments. Valuation models, such as discounted cash flow analyses using observable market inputs, are utilized to determine the fair values of the derivative financial instruments.

Hedges of net investments in foreign operations

The Company uses cross-currency swaps and foreign currency denominated long-term debt to hedge portions of the Company’s net investments in its U.S. and European operations. Foreign exchange translation gains or losses on the net investments and the effective portions of gains or losses on instruments hedging the net investments are recorded in other comprehensive income. To the extent that the hedge is ineffective, such differences are recognized in consolidated statements of earnings. When the hedged net investment is disposed of, the relevant amount in other comprehensive income is transferred to earnings as part of the gain or loss on disposal.

Cash flow hedges of future revenue and long-term debt

The majority of the Company’s revenue and costs are denominated in currency other than the Canadian dollar. The risk of foreign exchange fluctuations impacting the results is substantially mitigated by matching the Company’s costs with revenue denominated in the same currency. In certain cases where there is a substantial imbalance for a specific currency, the Company enters into foreign currency forward contracts to hedge the variability in the foreign currency exchange rates.

The Company also uses interest rate and cross-currency swaps to hedge either the cash flow exposure or the foreign exchange exposure of the long-term debt.

These derivatives are documented as cash flow hedges and no component of the derivative contracts’ fair value are excluded from the assessment and measurement of hedge effectiveness. The effective portion of the change in fair value of the derivative financial instruments is recognized in other comprehensive income and the ineffective portion, if any, in the consolidated statements of earnings. The effective portion of the change in fair value of the derivatives is reclassified out of other comprehensive income into the consolidated statements of earnings when the hedged element is recognized in the consolidated statements of earnings.

Fair value hedges of Senior U.S. unsecured notes

The Company entered into interest rate swaps to hedge the fair value exposure of the issued fixed rate Senior U.S. unsecured notes. Under the interest rate swaps, the Company receives a fixed rate of interest and pays interest at a variable rate on the notional amount.

The changes in the fair value of the interest rate swaps are recognized in the consolidated statements of earnings as finance costs. The changes in the fair value of the hedged items attributable to the risk hedged is recorded as part of the carrying value of the Senior U.S. unsecured notes and are also recognized in the consolidated statements of earnings as finance costs. If the hedged items are derecognized, the unamortized fair value is recognized immediately in the consolidated statements of earnings.

3.Summary of significant accounting policies (continued)

FUTURE ACCOUNTING STANDARD CHANGES

The following standards have been issued but are not yet effective as of September 30, 2019.

IFRS 16 - Leases

In January 2016, the IASB issued IFRS 16, Leases, to set out the principles for the recognition, measurement, presentation and disclosure of leases for both parties to a lease agreement. The standard supersedes IAS 17, Leases, and other leases related interpretations, eliminates the lessee's classification of leases as either operating leases or finance leases and introduces a single lessee accounting model. The standard is effective since October 1, 2019 for the Company. The standard permits two possible transition methods for its application: i) retrospectively to each prior reporting period presented or ii) retrospectively with the cumulative effect of initially applying the standard recognized on the date of the initial application (modified retrospective method). The Company adopted IFRS 16 using the modified retrospective method, with no restatement of comparative figures. The Company made use of practical expedients available on transition including the definition of a lease, the use of hindsight in determining the lease term, applying a single incremental borrowing rate to a portfolio of leases with similar characteristics and adjusting the right-of-use assets for any onerous lease provisions as an alternative to an impairment review.

In preparation for the conversion to IFRS 16, the Company has developed a detailed conversion plan consisting of three phases: 1) awareness and assessment, 2) design and 3) implementation. As part of the first phase, the Company has established a steering committee responsible for monitoring the progress and approving recommendations from the project team. The steering committee meets regularly and quarterly updates are provided to the Audit and Risk Management Committee. The Company is progressing toward the completion of the third phase of the conversion plan.

The following table shows the expected impact of the adoption of IFRS 16 on the Company’s consolidated balance sheet as of October 1, 2019:

	Balance sheet as at September 30, 2019	IFRS 16 adoption		Expected balance sheet as at October 1, 2019
	$	$		$
Assets
Accounts receivable	1,357,090	3,319		1,360,409
Prepaid expenses and other current assets	172,182	(6,365	)	165,817
Property, plant and equipment	397,661	(21,863	)	375,798
Right-of-use assets	—	701,346		701,346
Other long-term assets	180,480	607		181,087
Deferred tax assets	100,539	14,230		114,769
Other assets	10,413,794	—		10,413,794
	12,621,746	691,274		13,313,020
Liabilities
Accounts payable and accrued liabilities	1,108,895	(8,037	)	1,100,858
Current portion of provisions	73,509	(3,723	)	69,786
Current portion of long-term debt	113,511	152,758		266,269
Long-term provisions	24,946	(2,264	)	22,682
Long-term debt	2,217,696	693,269		2,910,965
Other long-term liabilities	213,392	(64,655	)	148,737
Deferred tax liabilities	178,265	(8,790	)	169,475
Other liabilities	1,807,429	—		1,807,429
	5,737,643	758,558		6,496,201
Equity
Retained earnings	4,557,855	(67,284	)	4,490,571
Other equity	2,326,248	—		2,326,248
	6,884,103	(67,284	)	6,816,819
	12,621,746	691,274		13,313,020

3.Summary of significant accounting policies (continued)

FUTURE ACCOUNTING STANDARD CHANGES (CONTINUED)

IFRS 16 - Leases (continued)

When the Company is the lessee, it is expected that the application of IFRS 16 will result in on-balance sheet recognition of most of its lease agreements that are currently considered operating leases, which are primarily for the rental of premises. The Company also expects a decrease of its property costs and an increase of its finance costs and amortization and depreciation resulting from the change in the recognition, measurement and presentation of rental expenses. The adoption of IFRS 16 will not have an impact on its ability to comply with the external covenants disclosed in Note 31, Capital risk management, related to its Senior U.S. and euro unsecured notes, unsecured committed revolving credit facility and unsecured committed term loan credit facility.

Amendments to IFRS 9, IAS 39 and IFRS 7 - Interest rate benchmark reform

In September 2019, the IASB has amended some of its requirements to address the uncertainty arising from the phasing out of interest-rate benchmarks such as interbank offered rates (IBORS).  The amendments issued focused on the accounting effects of uncertainty in the period leading up to the reform.  The IASB is also working on the potential consequences to financial reporting of replacing an existing benchmark with an alternative. The amendments impact IFRS 9 Financial instruments, IAS 39 Financial instruments: Recognition and measurement and IFRS 7 Financial instruments: Disclosures. The amendments come into effect for annual periods beginning on or after January 1, 2020 subject to European Union endorsement. The Company is currently evaluating the impact of this standard on its consolidated financial statements.

Disclosure of financial liabilities at date of initial application of IFRS 9

The following table shows the expected impact of the adoption of IFRS 16 on the Company’s consolidated balance sheet as of October 1, 2019:

	Balance sheet as at September 30, 2019	IFRS 16 adoption		Expected balance sheet as at October 1, 2019
	$	$		$
Assets
Accounts receivable	1,357,090	3,319		1,360,409
Prepaid expenses and other current assets	172,182	(6,365	)	165,817
Property, plant and equipment	397,661	(21,863	)	375,798
Right-of-use assets	—	701,346		701,346
Other long-term assets	180,480	607		181,087
Deferred tax assets	100,539	14,230		114,769
Other assets	10,413,794	—		10,413,794
	12,621,746	691,274		13,313,020
Liabilities
Accounts payable and accrued liabilities	1,108,895	(8,037	)	1,100,858
Current portion of provisions	73,509	(3,723	)	69,786
Current portion of long-term debt	113,511	152,758		266,269
Long-term provisions	24,946	(2,264	)	22,682
Long-term debt	2,217,696	693,269		2,910,965
Other long-term liabilities	213,392	(64,655	)	148,737
Deferred tax liabilities	178,265	(8,790	)	169,475
Other liabilities	1,807,429	—		1,807,429
	5,737,643	758,558		6,496,201
Equity
Retained earnings	4,557,855	(67,284	)	4,490,571
Other equity	2,326,248	—		2,326,248
	6,884,103	(67,284	)	6,816,819
	12,621,746	691,274		13,313,020

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Share-based payments - Disclosure of Weighted Average Assumptions Used in the Calculation of Fair Value of Stock Options (Details)	12 Months Ended
	Sep. 30, 2019 CAD ($) year	Sep. 30, 2018 CAD ($) year
Share-Based Payment Arrangements [Abstract]
Grant date fair value (in CAD per share)	$ 16.24	$ 16.45
Dividend yield (%)	0.00%	0.00%
Expected volatility (%)	19.79%	19.80%
Risk-free interest rate (%)	2.26%	2.21%
Expected life (years) | year	4.00	4.00
Exercise price (in CAD per share)	$ 82.59	$ 83.94
Share price (in CAD per share)	$ 82.59	$ 83.94