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Business Segments (Tables)
 12 Months Ended
Dec. 31, 2020
Business Segments [Abstract]  
Measurement of Total Segment Gross Operating Margin
The following table presents our measurement of total segment gross operating margin for the years indicated.  The GAAP financial measure most directly comparable to total segment gross operating margin is operating income.

  
For the Year Ended December 31,
  
   
2020
    
2019
    
2018
  
Operating income
  
$
5,035.1
    
$
6,078.7
    
$
5,408.6
  
Adjustments to reconcile operating income to total segment gross operating margin
(addition or subtraction indicated by sign):
                        
   Depreciation, amortization and accretion expense in operating costs and expenses
    
1,961.5
      
1,848.3
      
1,687.0
  
   Asset impairment and related charges in operating costs and expenses
    
890.6
      
132.7
      
50.5
  
   Net gains attributable to asset sales in operating costs and expenses
    
(4.4
)
    
(5.7
)
    
(28.7
)
   General and administrative costs
    
219.6
      
211.7
      
208.3
  
   Non-refundable payments received from shippers attributable to make-up rights (1)
    
119.3
      
47.0
      
21.5
  
   Subsequent recognition of revenues attributable to make-up rights (2)
    
(33.6
)
    
(22.9
)
    
(56.2
)
Total segment gross operating margin
  
$
8,188.1
    
$
8,289.8
    
$
7,291.0
  

(1)
Since make-up rights entail a future performance obligation by the pipeline to the shipper, these receipts are recorded as deferred revenue for GAAP purposes; however, these receipts are included in gross operating margin in the period of receipt since they are nonrefundable to the shipper.
(2)
As deferred revenues attributable to make-up rights are subsequently recognized as revenue under GAAP, gross operating margin must be adjusted to remove such amounts to prevent duplication since the associated non-refundable payments were previously included in gross operating margin.
Information by Business Segments
Gross operating margin by segment is calculated by subtracting segment operating costs and expenses from segment revenues, with both segment totals reflecting the adjustments noted in the preceding table, as applicable, and before the elimination of intercompany transactions.  The following table presents gross operating margin by segment for the years indicated:

 
  
For the Year Ended December 31,
 
 
  
2020
    
2019
    
2018
  
Gross operating margin by segment:
                  
NGL Pipelines & Services
  
$
4,182.4
    
$
4,069.8
    
$
3,830.7
  
Crude Oil Pipelines & Services
    
1,997.3
      
2,087.8
      
1,511.3
  
Natural Gas Pipelines & Services
    
926.6
      
1,062.6
      
891.2
  
Petrochemical & Refined Products Services
    
1,081.8
      
1,069.6
      
1,057.8
  
Total segment gross operating margin
  
$
8,188.1
    
$
8,289.8
    
$
7,291.0
  

Information by business segment, together with reconciliations to amounts presented on, or included in, our Statements of Consolidated Operations, is presented in the following table:

 
  
Reportable Business Segments
              
 
  
NGL
Pipelines
& Services
    
Crude Oil
Pipelines
& Services
    
Natural Gas
Pipelines
& Services
    
Petrochemical
& Refined
Products
Services
    
Adjustments
and
Eliminations
    
Consolidated
Total
  
Revenues from third parties:
                                    
Year ended December 31, 2020
  
$
11,170.6
    
$
6,668.8
    
$
2,543.2
    
$
6,780.4
    
$
–
    
$
27,163.0
  
Year ended December 31, 2019
    
13,460.8
      
10,244.6
      
3,154.7
      
5,861.8
      
–
      
32,721.9
  
Year ended December 31, 2018
    
15,630.5
      
10,968.2
      
3,439.5
      
6,388.3
      
–
      
36,426.5
  
Revenues from related parties:
                                                
Year ended December 31, 2020
    
6.6
      
20.2
      
9.9
      
–
      
–
      
36.7
  
Year ended December 31, 2019
    
9.9
      
42.7
      
14.7
      
–
      
–
      
67.3
  
Year ended December 31, 2018
    
18.4
      
74.4
      
14.9
      
–
      
–
      
107.7
  
Intersegment and intrasegment revenues:
                                                
Year ended December 31, 2020
    
29,010.3
      
24,531.3
      
460.1
      
5,379.4
      
(59,381.1
)
    
–
  
Year ended December 31, 2019
    
20,840.4
      
34,613.0
      
624.7
      
2,481.3
      
(58,559.4
)
    
–
  
Year ended December 31, 2018
    
26,453.6
      
35,490.4
      
721.9
      
2,917.5
      
(65,583.4
)
    
–
  
Total revenues:
                                                
Year ended December 31, 2020
    
40,187.5
      
31,220.3
      
3,013.2
      
12,159.8
      
(59,381.1
)
    
27,199.7
  
Year ended December 31, 2019
    
34,311.1
      
44,900.3
      
3,794.1
      
8,343.1
      
(58,559.4
)
    
32,789.2
  
Year ended December 31, 2018
    
42,102.5
      
46,533.0
      
4,176.3
      
9,305.8
      
(65,583.4
)
    
36,534.2
  
Equity in income (loss) of unconsolidated affiliates:
                                                
Year ended December 31, 2020
    
121.3
      
301.2
      
5.8
      
(2.2
)
    
–
      
426.1
  
Year ended December 31, 2019
    
114.5
      
449.2
      
6.3
      
(7.0
)
    
–
      
563.0
  
Year ended December 31, 2018
    
117.0
      
365.4
      
6.8
      
(9.2
)
    
–
      
480.0
  
Information by business segment, together with reconciliations to our Consolidated Balance Sheet totals, is presented in the following table:

 
  
Reportable Business Segments
              
 
  
NGL
Pipelines
& Services
    
Crude Oil
Pipelines
& Services
    
Natural Gas
Pipelines
& Services
    
Petrochemical
& Refined
Products
Services
    
Adjustments
and
Eliminations
    
Consolidated
Total
  
Property, plant and equipment, net: (see Note 4)
                                    
At December 31, 2020
  
$
17,128.3
    
$
6,982.6
    
$
8,465.8
    
$
7,528.4
    
$
1,807.7
    
$
41,912.8
  
At December 31, 2019
    
16,652.1
      
6,324.4
      
8,432.5
      
7,553.2
      
2,641.2
      
41,603.4
  
At December 31, 2018
    
14,845.4
      
5,847.7
      
8,303.8
      
6,213.9
      
3,526.8
      
38,737.6
  
Investments in unconsolidated affiliates: (see Note 5)
                                                
At December 31, 2020
    
671.6
      
1,723.7
      
31.4
      
2.5
      
–
      
2,429.2
  
At December 31, 2019
    
703.8
      
1,866.5
      
27.3
      
2.6
      
–
      
2,600.2
  
At December 31, 2018
    
662.0
      
1,867.5
      
22.8
      
62.8
      
–
      
2,615.1
  
Intangible assets, net: (see Note 6)
                                                
At December 31, 2020
    
334.1
      
1,936.6
      
905.0
      
133.4
      
–
      
3,309.1
  
At December 31, 2019
    
360.2
      
2,001.9
      
941.2
      
145.7
      
–
      
3,449.0
  
At December 31, 2018
    
380.1
      
2,094.6
      
979.3
      
154.4
      
–
      
3,608.4
  
Goodwill: (see Note 6)
                                                
At December 31, 2020
    
2,651.7
      
1,841.0
      
–
      
956.2
      
–
      
5,448.9
  
At December 31, 2019
    
2,651.7
      
1,841.0
      
296.3
      
956.2
      
–
      
5,745.2
  
At December 31, 2018
    
2,651.7
      
1,841.0
      
296.3
      
956.2
      
–
      
5,745.2
  
Segment assets:
                                                
At December 31, 2020
    
20,785.7
      
12,483.9
      
9,402.2
      
8,620.5
      
1,807.7
      
53,100.0
  
At December 31, 2019
    
20,367.8
      
12,033.8
      
9,697.3
      
8,657.7
      
2,641.2
      
53,397.8
  
At December 31, 2018
    
18,539.2
      
11,650.8
      
9,602.2
      
7,387.3
      
3,526.8
      
50,706.3
  
Consolidated Revenues and Expenses
The following table presents additional information regarding our consolidated revenues and costs and expenses for the years indicated:

 
  
For the Year Ended December 31,
  
 
  
2020
    
2019
    
2018
  
Consolidated revenues:
                  
NGL Pipelines & Services
  
$
11,177.2
    
$
13,470.7
    
$
15,648.9
  
Crude Oil Pipelines & Services
    
6,689.0
      
10,287.3
      
11,042.6
  
Natural Gas Pipelines & Services
    
2,553.1
      
3,169.4
      
3,454.4
  
Petrochemical & Refined Products Services
    
6,780.4
      
5,861.8
      
6,388.3
  
Total consolidated revenues
  
$
27,199.7
    
$
32,789.2
    
$
36,534.2
  
 
                        
Consolidated costs and expenses:
                        
Operating costs and expenses:
                        
Cost of sales
  
$
16,723.2
    
$
22,065.8
    
$
26,789.8
  
Other operating costs and expenses (1)
    
2,800.2
      
3,020.7
      
2,898.7
  
Depreciation, amortization and accretion
    
1,961.5
      
1,848.3
      
1,687.0
  
Impairment of goodwill
    
296.3
      
–
      
–
  
Impairment of assets other than goodwill
    
594.3
      
132.7
      
50.5
  
Net gains attributable to asset sales
    
(4.4
)
    
(5.7
)
    
(28.7
)
General and administrative costs
    
219.6
      
211.7
      
208.3
  
Total consolidated costs and expenses
  
$
22,590.7
    
$
27,273.5
    
$
31,605.6
  

(1)
Represents the cost of operating our plants, pipelines and other fixed assets excluding: depreciation, amortization and accretion charges; asset impairment and related charges; and net losses (or gains) attributable to asset sales.

Substantially all of our consolidated revenues are earned in the U.S. and derived from a wide customer base.  No single customer accounted for 10% or more of our consolidated revenues (thus constituting a “major customer”) during the years ended December 31, 2020 or 2018.  However, Vitol Holding B.V. and its affiliates (collectively, “Vitol”) accounted for $3.31 billion, or 10.1%, of our consolidated revenues during the year ended December 31, 2019.   Vitol is a global energy and commodity trading company. The following table presents our consolidated revenues from Vitol by business segment for the year ended December 31, 2019:

NGL Pipelines & Services
  
$
1,410.8
  
Crude Oil Pipelines & Services
    
1,670.7
  
Natural Gas Pipelines & Services
    
31.2
  
Petrochemical & Refined Products Services
    
202.1
  
Total
  
$
3,314.8