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Business Segments (Tables)
 12 Months Ended
Dec. 31, 2015
Business Segments [Abstract]  
Measurement of Total Segment Gross Operating Margin
The following table presents our measurement of non-GAAP total segment gross operating margin for the periods indicated:

 
 
For the Year Ended December 31,
 
 
 
2015
  
2014
  
2013
 
Revenues
 
$
27,027.9
  
$
47,951.2
  
$
47,727.0
 
Subtract operating costs and expenses
  
(23,668.7
)
  
(44,220.5
)
  
(44,238.7
)
Add equity in income of unconsolidated affiliates
  
373.6
   
259.5
   
167.3
 
Add depreciation, amortization and accretion expense amounts not reflected in
    gross operating margin
  
1,428.2
   
1,282.7
   
1,148.9
 
Add impairment charges not reflected in gross operating margin
  
162.6
   
34.0
   
92.6
 
Add net losses or subtract net gains attributable to asset sales and insurance recoveries not
   reflected in gross operating margin (see Note 19)
  
15.6
   
(102.1
)
  
(83.4
)
Add non-refundable deferred revenues attributable to shipper make-up rights on major new
   pipeline projects reflected in gross operating margin
  
53.6
   
84.6
   
4.4
 
Subtract subsequent recognition of deferred revenues attributable to make-up rights not reflected
   in gross operating margin
  
(60.7
)
  
(2.9
)
  
--
 
Total segment gross operating margin
 
$
5,332.1
  
$
5,286.5
  
$
4,818.1
 
Reconciliation of Total Segment Gross Operating Margin to Operating Income and Income Before Provision for Income Taxes
The following table presents a reconciliation of total segment gross operating margin to operating income and further to income before income taxes for the periods indicated:

 
 
For the Year Ended December 31,
 
 
 
2015
  
2014
  
2013
 
Total segment gross operating margin
 
$
5,332.1
  
$
5,286.5
  
$
4,818.1
 
Adjustments to reconcile total segment gross operating margin to operating income:
            
Subtract depreciation, amortization and accretion expense amounts not reflected in gross
   operating margin
  
(1,428.2
)
  
(1,282.7
)
  
(1,148.9
)
Subtract impairment charges not reflected in gross operating margin
  
(162.6
)
  
(34.0
)
  
(92.6
)
Add net gains or subtract net losses attributable to asset sales and insurance recoveries not
   reflected in gross operating margin
  
(15.6
)
  
102.1
   
83.4
 
Subtract non-refundable deferred revenues attributable to shipper make-up rights on major
new pipeline projects reflected in gross operating margin
  
(53.6
)
  
(84.6
)
  
(4.4
)
Add subsequent recognition of deferred revenues attributable to make-up rights not reflected in
   gross operating margin
  
60.7
   
2.9
   
--
 
Subtract general and administrative costs not reflected in gross operating margin
  
(192.6
)
  
(214.5
)
  
(188.3
)
Operating income
  
3,540.2
   
3,775.7
   
3,467.3
 
Other expense, net
  
(984.3
)
  
(919.1
)
  
(802.7
)
Income before income taxes
 
$
2,555.9
  
$
2,856.6
  
$
2,664.6
 
Information by Business Segments
Information by business segment, together with reconciliations to our consolidated financial statement totals, is presented in the following table:

 
 
Reportable Business Segments
  
  
 
 
 
NGL
Pipelines
& Services
  
Crude Oil
Pipelines
& Services
  
Natural Gas
Pipelines
& Services
  
Petrochemical
& Refined
Products
Services
  
Offshore
Pipelines
& Services
  
Adjustments
and
Eliminations
  
Consolidated
Total
 
Revenues from third parties:
 
  
  
  
  
  
  
 
Year ended December 31, 2015
 
$
9,779.0
  
$
10,258.3
  
$
2,729.5
  
$
4,111.9
  
$
76.9
  
$
--
  
$
26,955.6
 
Year ended December 31, 2014
  
17,078.4
   
20,151.9
   
4,182.6
   
6,316.5
   
150.3
   
--
   
47,879.7
 
Year ended December 31, 2013
  
17,119.1
   
20,609.1
   
3,522.7
   
6,258.5
   
151.7
   
--
   
47,661.1
 
Revenues from related parties:
                            
Year ended December 31, 2015
  
9.0
   
47.6
   
13.8
   
--
   
1.9
   
--
   
72.3
 
Year ended December 31, 2014
  
11.4
   
32.4
   
21.2
   
--
   
6.5
   
--
   
71.5
 
Year ended December 31, 2013
  
1.1
   
41.3
   
15.8
   
--
   
7.7
   
--
   
65.9
 
Intersegment and intrasegment revenues:
                            
Year ended December 31, 2015
  
10,217.9
   
5,162.0
   
662.1
   
1,126.0
   
0.6
   
(17,168.6
)
  
--
 
Year ended December 31, 2014
  
13,716.5
   
12,678.7
   
1,106.7
   
1,779.6
   
6.5
   
(29,288.0
)
  
--
 
Year ended December 31, 2013
  
11,096.6
   
10,222.3
   
959.7
   
1,764.0
   
9.6
   
(24,052.2
)
  
--
 
Total revenues:
                            
Year ended December 31, 2015
  
20,005.9
   
15,467.9
   
3,405.4
   
5,237.9
   
79.4
   
(17,168.6
)
  
27,027.9
 
Year ended December 31, 2014
  
30,806.3
   
32,863.0
   
5,310.5
   
8,096.1
   
163.3
   
(29,288.0
)
  
47,951.2
 
Year ended December 31, 2013
  
28,216.8
   
30,872.7
   
4,498.2
   
8,022.5
   
169.0
   
(24,052.2
)
  
47,727.0
 
Equity in income (loss) of unconsolidated affiliates:
                            
Year ended December 31, 2015
  
57.5
   
281.4
   
3.8
   
(15.7
)
  
46.6
   
--
   
373.6
 
Year ended December 31, 2014
  
30.6
   
184.6
   
3.6
   
(13.3
)
  
54.0
   
--
   
259.5
 
Year ended December 31, 2013
  
15.7
   
140.3
   
3.8
   
(22.3
)
  
29.8
   
--
   
167.3
 
Gross operating margin:
                            
Year ended December 31, 2015
  
2,771.6
   
961.9
   
782.6
   
718.5
   
97.5
   
--
   
5,332.1
 
Year ended December 31, 2014
  
2,877.7
   
762.5
   
803.3
   
681.0
   
162.0
   
--
   
5,286.5
 
Year ended December 31, 2013
  
2,514.4
   
742.7
   
789.0
   
625.9
   
146.1
   
--
   
4,818.1
 
Property, plant and equipment, net:
    (see Note 5)
                            
At December 31, 2015
  
12,909.7
   
3,550.3
   
8,620.0
   
3,060.7
   
--
   
3,894.0
   
32,034.7
 
At December 31, 2014
  
11,766.9
   
2,332.2
   
8,835.5
   
3,047.2
   
1,145.1
   
2,754.7
   
29,881.6
 
At December 31, 2013
  
9,957.8
   
1,479.9
   
8,917.3
   
2,712.4
   
1,223.7
   
2,655.5
   
26,946.6
 
Investments in unconsolidated affiliates: (see Note 6)
                            
At December 31, 2015
  
718.7
   
1,813.4
   
22.5
   
73.9
   
--
   
--
   
2,628.5
 
At December 31, 2014
  
682.3
   
1,767.7
   
23.2
   
75.1
   
493.7
   
--
   
3,042.0
 
At December 31, 2013
  
645.5
   
1,165.2
   
24.2
   
70.4
   
531.8
   
--
   
2,437.1
 
Intangible assets, net: (see Note 7)
                            
At December 31, 2015
  
380.3
   
2,377.5
   
1,087.7
   
191.7
   
--
   
--
   
4,037.2
 
At December 31, 2014
  
689.2
   
2,223.6
   
972.9
   
374.8
   
41.6
   
--
   
4,302.1
 
At December 31, 2013
  
285.2
   
4.5
   
1,017.8
   
100.0
   
54.7
   
--
   
1,462.2
 
Goodwill: (see Note 7)
                            
At December 31, 2015
  
2,651.7
   
1,841.0
   
296.3
   
956.2
   
--
   
--
   
5,745.2
 
At December 31, 2014
  
2,210.2
   
918.7
   
296.3
   
793.0
   
82.0
   
--
   
4,300.2
 
At December 31, 2013
  
341.2
   
305.1
   
296.3
   
1,055.3
   
82.1
   
--
   
2,080.0
 
Segment assets:
                            
At December 31, 2015
  
16,660.4
   
9,582.2
   
10,026.5
   
4,282.5
   
--
   
3,894.0
   
44,445.6
 
At December 31, 2014
  
15,348.6
   
7,242.2
   
10,127.9
   
4,290.1
   
1,762.4
   
2,754.7
   
41,525.9
 
At December 31, 2013
  
11,229.7
   
2,954.7
   
10,255.6
   
3,938.1
   
1,892.3
   
2,655.5
   
32,925.9
 
Consolidated Revenues and Expenses
The following table presents additional information regarding our consolidated revenues and costs and expenses for the periods indicated:

 
 
For the Year Ended December 31,
 
 
 
2015
  
2014
  
2013
 
NGL Pipelines & Services:
 
  
  
 
Sales of NGLs and related products
 
$
8,044.8
  
$
15,460.1
  
$
15,916.0
 
Midstream services
  
1,743.2
   
1,629.7
   
1,204.2
 
Total
  
9,788.0
   
17,089.8
   
17,120.2
 
Crude Oil Pipelines & Services:
            
Sales of crude oil
  
9,732.9
   
19,783.9
   
20,371.3
 
Midstream services
  
573.0
   
400.4
   
279.1
 
Total
  
10,305.9
   
20,184.3
   
20,650.4
 
Natural Gas Pipelines & Services:
            
Sales of natural gas
  
1,722.6
   
3,181.7
   
2,571.6
 
Midstream services
  
1,020.7
   
1,022.1
   
966.9
 
Total
  
2,743.3
   
4,203.8
   
3,538.5
 
Petrochemical & Refined Products Services:
            
Sales of petrochemicals and refined products
  
3,333.5
   
5,575.5
   
5,568.8
 
Midstream services
  
778.4
   
741.0
   
689.7
 
Total
  
4,111.9
   
6,316.5
   
6,258.5
 
Offshore Pipelines & Services:
            
Sales of natural gas
  
--
   
0.3
   
0.5
 
Sales of crude oil
  
3.2
   
8.6
   
5.7
 
Midstream services
  
75.6
   
147.9
   
153.2
 
Total
  
78.8
   
156.8
   
159.4
 
Total consolidated revenues
 
$
27,027.9
  
$
47,951.2
  
$
47,727.0
 
 
            
Consolidated costs and expenses
            
Operating costs and expenses:
            
Cost of sales
 
$
19,612.9
  
$
40,464.1
  
$
40,770.2
 
Other operating costs and expenses (1)
  
2,449.4
   
2,541.8
   
2,310.4
 
Depreciation, amortization and accretion
  
1,428.2
   
1,282.7
   
1,148.9
 
Net losses (gains) attributable to asset sales
   and insurance recoveries
  
15.6
   
(102.1
)
  
(83.4
)
Non-cash asset impairment charges
  
162.6
   
34.0
   
92.6
 
General and administrative costs
  
192.6
   
214.5
   
188.3
 
Total consolidated costs and expenses
 
$
23,861.3
  
$
44,435.0
  
$
44,427.0
 
 
(1)    Represents cost of operating our plants, pipelines and other fixed assets, excluding depreciation, amortization and accretion charges.
 

Our largest non-affiliated customer for 2015 was Shell Oil Company and its affiliates (collectively, "Shell"), which accounted for $2.0 billion, or 7.4%, of our consolidated revenues for the year.  The following table presents our consolidated revenues from Shell by business segment for the year ended December 31, 2015:

NGL Pipelines & Services
 
$
400.4
 
Crude Oil Pipelines & Services
  
1,335.8
 
Natural Gas Pipelines & Services
  
48.6
 
Petrochemical & Refined Products Services
  
206.5
 
Offshore Pipelines & Services
  
8.0
 
Total
 
$
1,999.3