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VALUATION AND QUALIFYING ACCOUNTS
12 Months Ended
Dec. 31, 2013
VALUATION AND QUALIFYING ACCOUNTS

NOTE 20 VALUATION AND QUALIFYING ACCOUNTS

Accounts receivable allowances primarily represent adjustments to customer billings that are estimated when the related revenue is recognized and also represents an estimate for uncollectible accounts. The valuation allowance on deferred tax assets relates to foreign net operating losses for which realization is uncertain. Below is a summary of activity for both allowances:

Year Ended December 31, Balance at Beginning of the Year Additions Write-offs and Adjustments Balance at End of the Year
2013             
 Accounts receivable allowance $ (29.1) $ (44.5) $ 44.7 $ (28.9)
 Deferred tax assets - valuation allowance $ (15.2) $ (0.1) $ 6.9 $ (8.4)
2012             
 Accounts receivable allowance $ (28.0) $ (44.3) $ 43.2 $ (29.1)
 Deferred tax assets - valuation allowance $ (13.9) $ (3.1) $ 1.8 $ (15.2)
2011             
 Accounts receivable allowance $ (33.0) $ (40.6) $ 45.6 $ (28.0)
 Deferred tax assets - valuation allowance $ (12.8) $ (4.0) $ 2.9 $ (13.9)